Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Network Supply Manager will be responsible for operational procurement activities supporting Nebius network infrastructure and data-center projects across the United States.
The role will primarily focus on U.S. projects, suppliers, deployments, and operational procurement requirements. The successful candidate must also be willing and able to support network connectivity and data-center projects in other regions based on business priorities and team requirements.
The position covers supplier sourcing, RFQs, proposal evaluation, commercial negotiations, contract execution, purchase orders, invoice processing, payment tracking, and supplier onboarding. The role will work closely with Engineering, Finance, Legal, Data Center, and other internal teams to ensure procurement activities are completed efficiently and in accordance with Nebius procurement policies.
The successful candidate should understand the U.S. telecommunications supplier landscape and have general knowledge of major global telecommunications carriers, infrastructure providers, and data-center operators.
Key Responsibilities
Take primary ownership of operational procurement for network connectivity, IP address resources, and data-center services across the United States.
Support global network infrastructure and data-center projects in other regions as required by business priorities.
Identify, evaluate, and engage regional and global telecommunications suppliers.
Conduct RFQs, evaluate and compare supplier proposals, negotiate commercial terms, and support contract execution.
Process and track purchase requests, purchase orders, invoices, and payments using ERP and procurement systems.
Coordinate procurement activities with Engineering, Finance, Legal, Data Center, and other internal stakeholders.
Support supplier onboarding, qualification, due diligence, and contract-management processes.
Procure services including IP Transit, Dedicated Internet Access (DIA), Data Center Interconnect (DCI), Dark Fiber, wavelength services (DWDM), Managed Optical Fiber Networks (MOFN), colocation, cross-connects, Remote Hands, and Network as a Service (NaaS).
Support the sourcing, purchase, leasing, transfer, and commercial evaluation of IPv4 and IPv6 address resources.
Ensure compliance with Nebius procurement policies, competitive sourcing requirements, and internal approval processes.
Build and maintain strong relationships with U.S. regional suppliers and global service providers.
Key Requirements
A minimum of 3 years of experience in IT procurement, telecommunications procurement, strategic sourcing, or procurement operations.
Experience with supplier sourcing, RFQs, proposal evaluation, and commercial negotiations.
Experience using ERP, procure-to-pay, or procurement-management systems.
General understanding of telecommunications, network connectivity, and data-center services.
General knowledge of major global telecommunications carriers, network infrastructure providers, and data-center operators.
Ability to evaluate supplier proposals based on pricing, technical and commercial scope, delivery timelines, service levels, and contractual terms.
Ability to manage multiple procurement requests and competing priorities simultaneously.
Strong organizational, analytical, negotiation, and stakeholder-management skills.
High attention to detail and the ability to maintain complete and accurate procurement records.
Ability to collaborate effectively with technical, financial, legal, and operational stakeholders.
Willingness and flexibility to support procurement activities and projects outside the United States when required.
Professional fluency in English.
Highly Desirable Experience
Procurement or supplier-management experience within the U.S. telecommunications or data-center market.
Experience working with U.S. regional carriers, global telecommunications providers, data-center operators, and network infrastructure suppliers.
Experience supporting data-center deployments, network expansions, or Point of Presence (PoP) projects in the United States.
Knowledge of the U.S. supplier landscape, commercial practices, delivery challenges, and relevant regulatory considerations.
Nice to Have
Experience procuring telecommunications or network services such as IP Transit, DIA, DCI, Dark Fiber, DWDM, cross-connects, colocation, and Remote Hands.
Experience with MOFN solutions or other dedicated fiber infrastructure models.
Experience with Network as a Service solutions.
Experience sourcing, purchasing, leasing, or transferring IPv4 and IPv6 address resources.
Familiarity with IP address due diligence, reputation checks, Regional Internet Registries, and address-transfer processes.
Experience supporting global network infrastructure or data-center expansion projects.
About Nebius
Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training.
Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).
Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East.
Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day.
If you’re up to the challenge and are excited about AI and ML as much as we are, join us!
#LI-JH1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$100,000
—
$140,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Atlanta, GA; Austin, TX; Denver, CO; Seattle, WA; Washington D.C.
About the Role
This role focuses on sourcing and onboarding suppliers globally for Data Center services such as data center field services, IT asset disposal services, network provisioning services, logistics support, rack integration support, and service delivery of infrastructure. You will create sourcing plans for each category and quickly deliver these through supplier capability reviews, pre-qualification and onboarding, and master contract negotiations. It is critical that you identify ways to forge partnerships with new suppliers, evaluate suppliers' performance against clearly defined metrics that you will develop or improve together with internal stakeholders, and balance priorities of both Cloudflare and your suppliers to achieve mutually beneficial outcomes. You will continually monitor the effectiveness of these new partnerships and take appropriate actions to ensure ongoing competitive sustainability of our supplier markets for upcoming projects.
Key Job Responsibilities
Strategic Sourcing & Category Management
Develop and execute global sourcing strategies for data center services categories including data center field services, IT asset disposal, network provisioning, logistics, rack integration, and infrastructure service delivery
Build and maintain robust supplier portfolios across multiple geographies to support Cloudflare's expanding data center footprint
Conduct comprehensive market research and supplier landscape analysis to identify emerging vendors and benchmark existing supplier performance
Supplier Lifecycle Management
Lead end-to-end supplier onboarding process from identification through contract execution
Perform supplier capability reviews, pre-qualification assessments, and due diligence to ensure vendors meet Cloudflare's technical, operational, and compliance standards
Negotiate master service agreements, statements of work, and pricing frameworks that deliver competitive total cost of ownership while maintaining service quality
Performance Management & Governance
Design, implement, and continuously improve supplier performance scorecards and KPIs in collaboration with internal stakeholders
Establish regular business review cadences with strategic suppliers to monitor performance, address gaps, and drive continuous improvement
Manage supplier risk assessments and develop mitigation strategies for business continuity
Stakeholder Collaboration
Partner with Data Center Operations, Infrastructure Engineering, Logistics, and Procurement teams to understand requirements and translate them into sourcing strategies
Serve as the primary point of contact for data center services procurement, ensuring clear communication between internal teams and external suppliers
Drive cross-functional alignment on supplier selection, performance issues, and contract negotiations
Continuous Improvement
Monitor supplier market dynamics, pricing trends, and industry best practices to maintain competitive sourcing strategies
Identify process improvement opportunities to increase sourcing efficiency, reduce cycle times, and enhance supplier experience
Develop and maintain category playbooks, sourcing templates, and negotiation strategies
Examples of desirable skills, knowledge, and experience
Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field
5+ years of experience in strategic sourcing, procurement, or supplier management, preferably within technology, infrastructure, or related industries
Demonstrated experience negotiating commercial agreements and managing supplier relationships end-to-end
Solid understanding of procurement processes, including sourcing, contracting, and supplier onboarding
Proven ability to develop and track supplier performance metrics and service level agreements
Strong project management skills with the ability to manage multiple priorities and deliver results on time
Excellent analytical and problem-solving skills with attention to detail
Effective communication and interpersonal skills; able to collaborate across teams and influence without direct authority
Comfortable working in a fast-paced, global environment with distributed teams and suppliers
Proficiency in Google Workspace applications and familiarity with procurement or ERP systems
Bonus points
Master's degree in Business Administration, Supply Chain, or related field
Professional certification such as CPSM, CPM, CSCP, or equivalent
7+ years of experience in strategic sourcing with direct experience in data center services categories (data center field services, IT asset disposal, network provisioning, logistics, rack integration, or infrastructure service delivery)
Proven track record of developing category strategies and driving complex, multi-million-dollar sourcing initiatives from inception to completion
Deep familiarity with data center operations and the ability to evaluate technical supplier capabilities against operational requirements
Experience working in hyperscale, high-growth technology, or cloud infrastructure environments
Advanced skills in total cost of ownership (TCO) modeling, cost optimization, and financial analysis
Knowledge of international trade regulations, import/export requirements, and regional compliance standards across multiple geographies
Hands-on experience with e-procurement platforms, supplier management software, and procurement analytics tools
Experience managing supplier risk assessments, business continuity planning, or disaster recovery programs
Compensation
For Denver based hires: Estimated annual salary of 93,000 - 128,000 USD
For Seattle based hires: Estimated annual salary of 104,000 - 143,000 USD
For Washington D.C. based hires: Estimated annual salary of 104,000 - 143,000 USD
The final offer will be in alignment with the applicable law and collective bargaining agreements.
Applications will be accepted until November 25, 2026.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote, USA
Workplace: remote
Job Title: Technical Program Manager
Location: USA - Remote
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The Product Operations team works at the intersection of product, engineering, and platform to help teams deliver with purpose, speed, and measurable impact. This is an opportunity to shape how complex technical programs operate at scale across a collaborative, outcome-focused environment.
Position Summary:
At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll orchestrate complex initiatives that span products, platforms, and domains, ensuring empowered teams have the clarity, alignment, and flow to deliver meaningful customer and business impact.
You bring clarity to complexity, align teams around shared outcomes, and accelerate delivery with purpose and precision.
You are part of PointClickCare’s evolution toward an empowered, product-led organization, where outcomes define success and flow defines health. You’ll operate at the intersection of product, engineering, and platform - driving systems that enable every team to deliver with purpose, speed, and measurable impact.
Key Responsibilities:
Enable product outcomes: Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value.
Orchestrate multi-team initiatives: Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow.
Drive clarity and flow: Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making.
Harness AI for insight: Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability.
Champion empowered delivery: Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment.
Bridge strategy to execution: Facilitate alignment between senior product, design, and engineering leaders - making trade-offs visible, decisions explicit, and accountability shared.
Shape systems and culture: Contribute to how PointClickCare executes at scale, evolving shared tools, processes, and frameworks that amplify impact across the portfolio.
Required Skills & Qualifications:
Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
5+ years of experience leading complex software programs in TPM/EPM or similar roles.
3+ years driving multi-team initiatives across product and platform or infrastructure.
Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals.
Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) for planning, dependency management, status reporting, and stakeholder visibility.
Technical fluency in modern software systems (APIs, architectures, integration patterns) and ability to engage in technical design conversations.
Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making.
Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains (platform, product, data).
Technical fluency - you understand system architectures, APIs, integration patterns, and can engage in technical design conversations.
Systems-level thinking - you see cross-cutting dependencies and can reason about how one program impacts others.
Influence without authority - you align stakeholders, manage conflict, and build consensus across teams with different priorities.
Data-driven mindset - you define and use meaningful metrics to track health, predict issues, and drive decisions.
Bias toward action & ownership - when ambiguity hits, you drive clarity and momentum.
AI fluency and curiosity:
Understanding of applied AI concepts
Comfort using AI tools to support analysis, documentation, and decision-making.
Awareness of responsible and ethical AI practices in engineering environments.
Excellent communication skills - able to tailor messages and status to technical teams, product partners, and senior leadership.
Passion for using technology, including AI, to improve how teams work, decide, and deliver.
You connect dots across the portfolio to drive outcome alignment and accelerate flow.
You coach teams to operate with greater autonomy, velocity, and data-driven decision-making.
You embody AI-first leadership, role-modeling intelligent ways of working that elevate how the organization learns and executes.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $153,900 - $171,000+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote or Mississauga
Workplace: hybrid
Job Title: Technical Program Manager
Location: Mississauga, ON – Hybrid or Canada - Remote
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The Product Operations team works at the intersection of product, engineering, and platform to help teams deliver with purpose, speed, and measurable impact. This is an opportunity to shape how complex technical programs operate at scale across a collaborative, outcome-focused environment.
Position Summary:
At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll orchestrate complex initiatives that span products, platforms, and domains, ensuring empowered teams have the clarity, alignment, and flow to deliver meaningful customer and business impact.
You bring clarity to complexity, align teams around shared outcomes, and accelerate delivery with purpose and precision.
You are part of PointClickCare’s evolution toward an empowered, product-led organization, where outcomes define success and flow defines health. You’ll operate at the intersection of product, engineering, and platform - driving systems that enable every team to deliver with purpose, speed, and measurable impact.
Key Responsibilities:
Enable product outcomes: Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value.
Orchestrate multi-team initiatives: Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow.
Drive clarity and flow: Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making.
Harness AI for insight: Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability.
Champion empowered delivery: Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment.
Bridge strategy to execution: Facilitate alignment between senior product, design, and engineering leaders - making trade-offs visible, decisions explicit, and accountability shared.
Shape systems and culture: Contribute to how PointClickCare executes at scale, evolving shared tools, processes, and frameworks that amplify impact across the portfolio.
Required Skills & Qualifications:
Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
5+ years of experience leading complex software programs in TPM/EPM or similar roles.
3+ years driving multi-team initiatives across product and platform or infrastructure.
Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals.
Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) for planning, dependency management, status reporting, and stakeholder visibility.
Technical fluency in modern software systems (APIs, architectures, integration patterns) and ability to engage in technical design conversations.
Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making.
Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains (platform, product, data).
Technical fluency - you understand system architectures, APIs, integration patterns, and can engage in technical design conversations.
Systems-level thinking - you see cross-cutting dependencies and can reason about how one program impacts others.
Influence without authority - you align stakeholders, manage conflict, and build consensus across teams with different priorities.
Data-driven mindset - you define and use meaningful metrics to track health, predict issues, and drive decisions.
Bias toward action & ownership - when ambiguity hits, you drive clarity and momentum.
AI fluency and curiosity:
Understanding of applied AI concepts
Comfort using AI tools to support analysis, documentation, and decision-making.
Awareness of responsible and ethical AI practices in engineering environments.
Excellent communication skills - able to tailor messages and status to technical teams, product partners, and senior leadership.
Passion for using technology, including AI, to improve how teams work, decide, and deliver.
You connect dots across the portfolio to drive outcome alignment and accelerate flow.
You coach teams to operate with greater autonomy, velocity, and data-driven decision-making.
You embody AI-first leadership, role-modeling intelligent ways of working that elevate how the organization learns and executes.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,000 - $160,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Hybrid
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We're looking for a Director of EPD Operations to run the operating system for Webflow's Engineering, Product & Design (EPD) organization. You'll own how EPD plans, tracks, launches, and reports on its work, and you'll make that system faster every quarter, increasingly with AI agents doing the repetitive parts. You'll report to the Chief Product Officer, sit on EPD Leadership, and lead a small, high-leverage team of program managers, technical program managers, and agentic engineers.
This role is for an operator who builds. You care about rituals and rigor, but you measure success by one thing: whether EPD ships more customer value, faster and more reliably.
ABOUT THE ROLE
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Exempt
- Reporting to the Chief Product Officer
- For this role, candidates must be legally authorized to work in the United States without the need for Webflow's sponsorship for an immigration-related employment benefit (i.e., a work visa, work permit, etc.)
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate's geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures in USD)
- Zone A: 284,000 - 355,000
- Zone B: 267,000 - 334,000
- Zone C: 249,600 - 312,000
As Director, EPD Operations, you'll…
- Run the EPD operating rhythm. Own the leadership and org-wide rituals that keep a multi-pillar EPD org aligned: weekly EPD Leadership, pillar lead reviews, quarterly all-hands, offsites, and protected builder time. Cut what doesn't earn its time; make what stays drive decisions.
- Own planning, OKRs, and roadmap health. Run quarterly planning with pillar leads, manage the OKR program and its owners, and keep the roadmap current and trustworthy. Surface at-risk work early and route it to the right leader for a decision within a week.
- Tell EPD's story to leadership and the board. Produce accurate, on-time reporting for exec staff, board meetings, and QBRs, sourced from live roadmap and OKR data rather than one-off reconciliation.
- Own launch readiness and release governance. Run OK2GA and production-readiness reviews, coordinate high-profile launch moments (like Webflow Conf), and partner with Engineering and Support on post-incident follow-through so reliability work gets prioritized, not lost.
- Run alpha and beta programs. Give product teams a predictable path from build-complete to customers' hands, with clear feedback loops, in partnership with Product, Research, and GTM.
- Improve the product development lifecycle. Own PDLC standards (PRDs, stage gates, product-led releases), templatize or automate the repeatable steps, and make the process lighter for PMs, EMs, and designers.
- Lead EPD's internal AI and tooling roadmap. Direct a team of agentic engineers building agents and automations for EPD: triage intake and routing, status updates, beta recruitment, roadmap views, and a shared skills library. Own EPD tooling (e.g., Linear) and partner with IT and Finance on spend and adoption.
- Be the bridge to Finance and GTM. Partner with Finance and Accounting on headcount plans and capitalized software reporting, and with Marketing, Sales, and Support on launch plans and the flow of customer feedback into EPD.
- Build and lead the team. Hire, coach, and grow a team of program managers, TPMs, and agentic engineers across US and LATAM time zones. Set clear priorities and give them room to own outcomes.
In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.
ABOUT YOU
You'll thrive as Director, EPD Operations if you have:
- 10+ years in technical program management, engineering or product operations, or chief-of-staff roles at a software company, with at least 4 years leading teams.
- A track record of running planning, OKRs, and operating cadence for an EPD org of several hundred people, and of making that system simpler over time.
- Experience owning launch readiness or release governance for a SaaS product, including coordinating major launches with GTM.
- Strong executive presence. You can run a room of VPs, synthesize a messy debate into a decision, and write a board-ready update.
- Hands-on AI fluency. You use AI tools and agents in your own daily work, and you've led or sponsored automation that removed real operational toil and got adopted.
- Fluency with engineering and product tooling (Linear, Jira, Confluence, Slack, data/BI tools), and the judgment to change tools only when it pays off.
- Comfort with ambiguity and frequent change. You can re-plan quickly after a reorg or a strategy shift without losing the thread.
- Clear, concise communication across technical and non-technical audiences.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
We’re looking for a Senior Product Builder to own the backend and architecture that let Hub manage a whole fleet of clusters. Your first focus will be the mechanism that sends access, secret, tenant and licence changes out to every connected cluster and brings deployments, health and audit records .
Location: London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities
MLRO Deputisation and Governance
Act as alternate nominated officer, deciding on SARs and DAML requests when the MLRO is unavailable, under documented delegated authority.
Attend the Audit, Risk and Compliance Committee and the Group Financial Crime Committee in the MLRO's absence.
Maintain a complete, contemporaneous audit trail of all decisions taken under deputised authority, distinct from decisions taken by the MLRO.
Maintain deputisation readiness: current knowledge of the MLRO's live case load, open regulator correspondence and outstanding remediation, so cover can be provided at short notice.
Suspicious Activity Reporting and Sanctions
Oversee escalations from transaction monitoring and name screening (PEP, sanctions, adverse media), setting investigation quality and disposition standards.
Oversee sanctions screening escalations and prepare OFSI reports for MLRO sign off.
Financial Crime Framework
Maintain the Business Wide Risk Assessment (BWRA), proliferation financing risk assessment, AML, CTF and CPF policies and the customer risk assessment methodology, and propose changes to the MLRO for approval.
Escalate material gaps or emerging typologies to the MLRO.
Lead root cause analysis on control failures or thematic issues and track remediation actions to closure.
Regulatory Reporting and Regulator Engagement
Prepare financial crime MI for senior management and governance committees, and draft sections of the annual MLRO Report.
Support responses to FCA information requests and assist with skilled person reviews (s.166 FSMA 2000) or supervisory visits as directed by the MLRO.
Track the AML control framework against FCA Handbook updates, JMLSG guidance revisions and OFSI and HMT sanctions notices.
Team Leadership and Succession
Line manage members of the UK Financial Crime team, setting quality standards, coaching and development plans.
Act as the escalation point for complex or ambiguous cases referred by Level 1 and Level 2 analysts and more junior members of the UK Financial Crime team.
Build the knowledge and judgement needed to step up to SMF1
Requirements
Deep working knowledge of UK AML and CTF regulation: MLR 2017, POCA 2002, TA 2000, FCA SYSC 6.3 and JMLSG Guidance.
Sound judgement under pressure. Comfortable taking disposition decisions on live SARs without the MLRO present.
Strong report writing and Board level communication skills.
People leadership experience, or clearly demonstrated readiness to lead a team.
Ability to manage regulator facing deliverables to deadline.
5+ years in AML and financial crime compliance within a regulated firm (CFD or brokerage, banking, payments or crypto), or equivalent regulatory exposure, including direct SAR investigation and disposition experience.
Prior deputy or MLRO experience is preferred but not required.
Experience preparing MI for Boards or Risk Committees.
Familiarity with CFDs, spread betting and margin trading behaviours.
Awareness of how FCA Consumer Duty intersects with financial crime risk (for example, vulnerable customer considerations in AML decisioning).
Nice to Have
ICA Diploma or Advanced Certificate in AML, ACAMS or equivalent.
Direct exposure to FCA supervisory engagement
Existing line management experience.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes.
Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment.
- Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion.
- Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability.
- Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking).
NICE TO HAVE
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Experience building adoption, change-management or customer education programs across large organizations.
- Experience at a forward-deployed, solutions-led company.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Annapolis, MD
Position Objective:
Performs laboratory specimen collection from patients for diagnostic purposes.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Determine and execute the best method for obtaining biological specimens from patients of all ages (venipuncture, capillary, heel-stick) to ensure quality specimens for testing. Follow established productivity guidelines with minimal errors.
Order appropriate tests in the Laboratory Information System (LIS) as requested by authorized providers. Resolve unusual or unclear test orders by contacting the ordering provider; respond to requests for lab results and send scheduled reports.
Interact with patients in a professional and compassionate manner, explaining procedures, addressing concerns, and ensuring comfort during blood collection.
Prepare aliquots of samples and shipping batches for transport within the hospital campus or to contracted laboratories following vendor protocols. Register, draw, and ship client specimens.
Maintain a safe and clean working environment by following procedures, rules, and regulations. Promote inter- and intradepartmental workflow through cooperation and effective handoffs.
Maintain laboratory supply inventory and conserve resources by using equipment and supplies appropriately.
Perform preventative maintenance and troubleshoot equipment problems to the full extent of ability.
Practice proper patient identification verification; manage work queues to ensure accurate and complete registration including demographics, insurance, service date, ordering caregiver, and special flags.
Actively participate in the laboratory quality plan/program (e.g., investigative reports, notification of delays).
Participate in the training of new staff and students by serving as a mentor and technical resource.
Educational/Experience Requirements:
Required Minimum Education:
High School Diploma or equivalent
Specialized training in phlebotomy
Required Minimum Experience:
One year of experience in an outpatient or acute care facility in an equivalent role, preferred
Required License/Certifications:
Phlebotomy certification with the National Phlebotomy Association or American Society of Clinical Pathology (or eligible), preferred
Current American Heart Association Basic Life Support (BLS) CPR certification, preferred
Knowledge, Skills, Abilities:
Ability to work cooperatively with all types of personalities both inside and outside the organization
Requires travel to various sites
Working Conditions, Equipment, Physical Demands:
Physical Demands – Medium Duty
The physical demands and work environment described are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made under the Americans with Disabilities Act.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Pay Range
$19.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: San Francisco; New York City
Workplace: Hybrid
Perplexity's sales organization is growing fast, and our sellers need the right content, tools and AI workflows to win. As our first Sales Enablement Operations Manager, you'll be the strategic partner and builder behind how Perplexity's sales team finds, uses and learns from content.
This role is both strategic and hands-on. You'll work with the Sales Enablement Lead to define our content management strategy, including whether to build on Perplexity's own AI platform or buy a dedicated tool. Then you'll build it, run it and keep improving it. You'll also build AI skills, plugins and workflows that make reps and managers faster and more effective every day.
This is a foundational hire. We're looking for someone who can grow into a leadership role as the enablement function scales.
RESPONSIBILITIES
Help shape content and knowledge strategy
- Partner with the Sales Enablement Lead to define the long-term content management strategy for the sales team, from requirements to the build-vs-buy decision.
- Work alongside the Sales Enablement Lead on the evaluation: gather stakeholder needs, assess options (including Perplexity Computer and third-party platforms), model costs and tradeoffs, and shape a joint recommendation to sales leadership.
- Design the content architecture: taxonomy, ownership, governance, approval workflows and lifecycle (create, review, update, retire).
Help build and run the enablement stack
- Own the implementation and maintenance of the sales content hub, call library and training platform, leveraging Perplexity throughout.
- Help coordinate with Revenue Operations, Product Marketing, Product and Legal so content is accurate, approved and available where sellers work (Salesforce, Slack, call-recording tools).
- Own enablement reporting: content usage, training completion, certification status and how they relate to ramp and performance.
Build AI tools for the sales team
- Design, build and maintain AI skills, plugins and agent workflows for account executives, BDRs and sales managers, such as account research, call prep, deal reviews, coaching and pipeline hygiene.
- Turn repeated seller and manager tasks into reusable AI workflows, then drive adoption through training, documentation and feedback loops.
- Develop training materials for sellers and managers on using AI tools well, and keep a shared library of best practices.
Lead and scale
- Set the standards for how enablement content and AI tools get built, contributed and maintained across the GTM organization.
- Act as a trusted thought partner to enablement leadership on priorities, operating model and tooling.
- Help shape the enablement operations function as the team grows, with a path to leading it.
WHAT WE'RE LOOKING FOR
- 4–6 years in go-to-market roles, with at least 2 years owning sales enablement operations, revenue operations, GTM systems or sales content strategy.
- Experience owning a sales content or knowledge system end to end, including taxonomy, governance, adoption and measurement.
- A track record of leading or heavily shaping a tooling decision, such as a platform evaluation, migration or in-house build.
- Real, hands-on AI fluency: you've built AI tools or workflows (custom GPTs, Claude or Perplexity skills, MCP connectors, n8n, Zapier, Clay or similar) that other people use regularly, and you can show examples.
- Systems thinking: you understand how content, CRM, call-recording and communication tools connect, and you design for how sellers actually work.
- Strong judgment and the ability to make a clear recommendation and defend it with leadership.
- Experience driving cross-functional projects without formal authority.
- Clear written and verbal communication, and a bias toward shipping, measuring and iterating.
Nice to have
- Experience as the first enablement operations or GTM systems hire, building the function from scratch.
- Hands-on experience with enablement platforms such as Highspot, Seismic, Guru, Mindtickle or Showpad.
- Background as an AE, SE or BDR before moving into enablement or operations.
- Experience managing or mentoring contractors, interns or direct reports.
- Experience at a high-growth AI or SaaS company.
WHAT SUCCESS LOOKS LIKE
- First 90 days: You've assessed current content and tools, interviewed sellers and managers, made a build-vs-buy recommendation with the Sales Enablement Lead, and shipped the first AI skills the sales team uses every week.
- First 6 months: A governed content hub and call library are live and adopted, enablement reporting is in place, and a growing library of AI tools is measurably saving time for reps and managers.
- First year: Enablement operations is a scalable function with clear standards, and you're ready to lead it as the team grows.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity's sales organization is growing fast, and our sellers need the right content, tools and AI workflows to win. As our first Sales Enablement Operations Manager, you'll be the strategic partner and builder behind how Perplexity's sales team finds, uses and learns from content.
This role is both strategic and hands-on. You'll work with the Sales Enablement Lead to define our content management strategy, including whether to build on Perplexity's own AI platform or buy a dedicated tool. Then you'll build it, run it and keep improving it. You'll also build AI skills, plugins and workflows that make reps and managers faster and more effective every day.
This is a foundational hire. We're looking for someone who can grow into a leadership role as the enablement function scales.
RESPONSIBILITIES
Help shape content and knowledge strategy
- Partner with the Sales Enablement Lead to define the long-term content management strategy for the sales team, from requirements to the build-vs-buy decision.
- Work alongside the Sales Enablement Lead on the evaluation: gather stakeholder needs, assess options (including Perplexity Computer and third-party platforms), model costs and tradeoffs, and shape a joint recommendation to sales leadership.
- Design the content architecture: taxonomy, ownership, governance, approval workflows and lifecycle (create, review, update, retire).
Help build and run the enablement stack
- Own the implementation and maintenance of the sales content hub, call library and training platform, leveraging Perplexity throughout.
- Help coordinate with Revenue Operations, Product Marketing, Product and Legal so content is accurate, approved and available where sellers work (Salesforce, Slack, call-recording tools).
- Own enablement reporting: content usage, training completion, certification status and how they relate to ramp and performance.
Build AI tools for the sales team
- Design, build and maintain AI skills, plugins and agent workflows for account executives, BDRs and sales managers, such as account research, call prep, deal reviews, coaching and pipeline hygiene.
- Turn repeated seller and manager tasks into reusable AI workflows, then drive adoption through training, documentation and feedback loops.
- Develop training materials for sellers and managers on using AI tools well, and keep a shared library of best practices.
Lead and scale
- Set the standards for how enablement content and AI tools get built, contributed and maintained across the GTM organization.
- Act as a trusted thought partner to enablement leadership on priorities, operating model and tooling.
- Help shape the enablement operations function as the team grows, with a path to leading it.
WHAT WE'RE LOOKING FOR
- 4–6 years in go-to-market roles, with at least 2 years owning sales enablement operations, revenue operations, GTM systems or sales content strategy.
- Experience owning a sales content or knowledge system end to end, including taxonomy, governance, adoption and measurement.
- A track record of leading or heavily shaping a tooling decision, such as a platform evaluation, migration or in-house build.
- Real, hands-on AI fluency: you've built AI tools or workflows (custom GPTs, Claude or Perplexity skills, MCP connectors, n8n, Zapier, Clay or similar) that other people use regularly, and you can show examples.
- Systems thinking: you understand how content, CRM, call-recording and communication tools connect, and you design for how sellers actually work.
- Strong judgment and the ability to make a clear recommendation and defend it with leadership.
- Experience driving cross-functional projects without formal authority.
- Clear written and verbal communication, and a bias toward shipping, measuring and iterating.
Nice to have
- Experience as the first enablement operations or GTM systems hire, building the function from scratch.
- Hands-on experience with enablement platforms such as Highspot, Seismic, Guru, Mindtickle or Showpad.
- Background as an AE, SE or BDR before moving into enablement or operations.
- Experience managing or mentoring contractors, interns or direct reports.
- Experience at a high-growth AI or SaaS company.
WHAT SUCCESS LOOKS LIKE
- First 90 days: You've assessed current content and tools, interviewed sellers and managers, made a build-vs-buy recommendation with the Sales Enablement Lead, and shipped the first AI skills the sales team uses every week.
- First 6 months: A governed content hub and call library are live and adopted, enablement reporting is in place, and a growing library of AI tools is measurably saving time for reps and managers.
- First year: Enablement operations is a scalable function with clear standards, and you're ready to lead it as the team grows.
Location: Annapolis, MD
Position Objective:
Performs laboratory specimen collection from patients for diagnostic purposes.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Determine and execute the best method for obtaining biological specimens from patients of all ages (venipuncture, capillary, heel-stick) to ensure quality specimens for testing. Follow established productivity guidelines with minimal errors.
Order appropriate tests in the Laboratory Information System (LIS) as requested by authorized providers. Resolve unusual or unclear test orders by contacting the ordering provider; respond to requests for lab results and send scheduled reports.
Interact with patients in a professional and compassionate manner, explaining procedures, addressing concerns, and ensuring comfort during blood collection.
Prepare aliquots of samples and shipping batches for transport within the hospital campus or to contracted laboratories following vendor protocols. Register, draw, and ship client specimens.
Maintain a safe and clean working environment by following procedures, rules, and regulations. Promote inter- and intradepartmental workflow through cooperation and effective handoffs.
Maintain laboratory supply inventory and conserve resources by using equipment and supplies appropriately.
Perform preventative maintenance and troubleshoot equipment problems to the full extent of ability.
Practice proper patient identification verification; manage work queues to ensure accurate and complete registration including demographics, insurance, service date, ordering caregiver, and special flags.
Actively participate in the laboratory quality plan/program (e.g., investigative reports, notification of delays).
Participate in the training of new staff and students by serving as a mentor and technical resource.
Educational/Experience Requirements:
Required Minimum Education:
High School Diploma or equivalent
Specialized training in phlebotomy
Required Minimum Experience:
One year of experience in an outpatient or acute care facility in an equivalent role, preferred
Required License/Certifications:
Phlebotomy certification with the National Phlebotomy Association or American Society of Clinical Pathology (or eligible), preferred
Current American Heart Association Basic Life Support (BLS) CPR certification, preferred
Knowledge, Skills, Abilities:
Ability to work cooperatively with all types of personalities both inside and outside the organization
Requires travel to various sites
Working Conditions, Equipment, Physical Demands:
Physical Demands – Medium Duty
The physical demands and work environment described are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made under the Americans with Disabilities Act.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Pay Range
$19.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: Chennai, Tamil Nadu, India
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Warehouse Specialist runs day-to-day warehouse operations at a Nebius data center site. The role receives, stores and issues high-value hardware (GPU racks, servers, network equipment, spare parts), keeps stock and asset records accurate, and provides equipment to data center engineers on time.
The specialist is the site's hands-on link to the wider logistics function: Transportation and Transport Coordination for arrivals and pickups, Logistics Planning and 3PL Planning for schedules, Back Office for system records, and the Project Office for new processes and tools.
Your responsibilities will include:
1. Receiving & Dispatch
Receive inbound shipments per the delivery schedule; check seals, packaging and contents against ASN, packing list and PO.
Record damage and discrepancies with photos on arrival and hand them to Transport Coordination for insurance cases.
Prepare outbound shipments and RMA returns: picking, packing, labelling, documents; hand over to carriers at the agreed pickup time.
Follow handling standards for heavy, fragile and high-value equipment.
2. Provisioning to Data Center Operations
Issue equipment and spare parts to DC engineers on time, according to requests and project priorities.
Stage and kit hardware for rack deployments as agreed with ITDC and Project Managers.
Keep a clear view of what is available on site and flag shortages to the Team Lead and Logistics Planning.
3. Inventory & Asset Control
Post receipts, issues and transfers in ERP/WMS on the same day as the physical movement.
Create inventory and asset records for received equipment, including serial numbers.
Carry out cycle counts and annual stock takes; investigate and report discrepancies to Back Office.
Keep the warehouse tidy, labelled and organised by location.
4. Security, Safety & Compliance
Follow site security procedures for deliveries, access control and storage of high-value items.
Apply safety rules for handling equipment and operating material handling equipment.
Keep records complete and audit-ready (SOX, internal and external audits).
5. Process & Continuous Improvement
Work according to global SOPs and site-specific instructions.
Suggest improvements and report recurring issues to the Team Lead and the Project Office.
Take part in pilots and rollouts of new processes and tools (WMS/TMS, automations) at the site.
6. Local Expertise
Provide site-specific knowledge (access rules, dock limits, local carriers and customs specifics) to Transport, Planning and 3PL teams.
Identify local operational risks and propose practical mitigation.
7. Add-on Roles (when assigned)
+ RMA: own RMA flows at the site — intake, documentation, return shipment, status tracking.
+ Key User (IRG / NetSuite / Project44): first-line support and training for colleagues on the system, test changes, collect feedback for the Project Office.
We expect you to have:
Autonomy: Independently runs daily warehouse tasks at the site within SOPs; escalates discrepancies, damage and security issues to the Team Lead.
Impact: Keeps DC engineers supplied with the right hardware on time and keeps site stock accurate.
Communication: Clear, timely updates to the Team Lead, DC engineers and logistics teams.
Travel: Occasional support to other sites during launches or peaks.
Work Mode: On site; remote work not expected.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Training and serving frontier AI models requires compute infrastructure at a scale and density that pushes past what conventional data center designs were built to handle. Anthropic's Data Center Infrastructure team is responsible for delivering that physical infrastructure — partnering with build partners, equipment manufacturers, and utilities to stand up facilities that can reliably power some of the largest accelerator clusters in the industry.
As a Data Center Electrical Engineer – Design, you'll own the electrical architecture of our facilities from the utility service entrance through to the rack — substation interface, medium- and high-voltage distribution, on-site generation and storage integration, UPS, switchgear, busway, and rack power. You'll develop and maintain the basis of design, reference architectures, and technical specifications that our build partners and A/E firms design against, and you'll be the point of technical authority when their drawings and calculations come back for review. You'll run the engineering studies — short-circuit, protection coordination, arc flash, load flow, and power quality — and you'll keep the architecture ahead of rapidly increasing rack densities and the unique load characteristics of large-scale ML training.
A central part of this role is speed-to-capacity through prefabrication: you'll shape Anthropic's offsite-manufactured electrical strategy — modular skids, e-houses, and prefabricated power assemblies — and drive its standardization across sites. You'll work closely with colleagues across the infrastructure team, with our hardware and compute teams to translate accelerator requirements into electrical design criteria, and with supply chain to qualify and diversify regional equipment vendors. Expect roughly 10–25% travel for design reviews, partner and vendor meetings, factory witness testing, and site visits to support commissioning and startup.
Responsibilities
Electrical design & engineering
Lead the electrical design of critical data center infrastructure across the US portfolio, including the utility interface and substation, site medium- and high-voltage distribution, generators, UPS, switchgear, transformers, busway, and grounding
Develop and maintain Anthropic's electrical basis of design, reference architectures, and technical specifications for critical power distribution — covering switchgear, UPS systems, PDUs, busway, and rack power delivery — producing designs that meet our reliability and maintainability requirements while staying within budgetary targets
Perform and validate engineering studies — including short-circuit, protection coordination, arc flash, load flow, and power quality analysis — and use the findings to steer topology, redundancy, equipment-selection, and protection-setting decisions
Design and plan data center hall power distribution layouts for newly allocated spaces in coordination with the telecom, mechanical and cooling design
Prefabrication & modular delivery
Drive Anthropic's prefabricated and modular electrical strategy — developing modular skids, e-houses, and prefabricated power assemblies, and partnering with external engineering and manufacturing teams on a productization roadmap that accelerates deployment and reduces onsite labor
Design for offsite manufacture and onsite assembly: define the interfaces between prefabricated components and site-built work, and the electrical interfaces and switchover points for temporary-to-permanent power sequencing
Drive standardization of modular electrical designs across sites to compress deployment timelines while preserving flexibility for site-specific constraints and evolving hardware generations
Partner, vendor & utility coordination
Work with regional vendors and manufacturers to specify and qualify major electrical equipment, and partner with supply chain to build a diversified vendor base that mitigates lead-time and single-source risk
Work with utilities and interconnection/transmission operators (e.g., ISOs/RTOs) to define site utility service and interconnection requirements, and with local authorities having jurisdiction to ensure designs comply with the National Electrical Code (NFPA 70/NEC), NFPA, IEEE, UL/ANSI, and local requirements
Work with Anthropic's hardware and compute teams to translate accelerator power, density, and power-quality requirements into electrical design criteria, and keep the reference architecture aligned with upcoming hardware generations
Present findings and design positions to internal stakeholders, build partners, and operations teams through clear reports and presentations, and defend them under challenge
Design review & quality
Review and approve electrical design packages, calculations, submittals, and shop drawings from build partners and MEP consultants; track clarifications, deviations, and exceptions against the basis of design, and hold the line on capacity, reliability, maintainability, and safety requirements
Perform technical due diligence and design reviews on data center developer and partner projects — evaluating their electrical single-lines, equipment selections, studies, and specifications against Anthropic's reliability, maintainability, and capacity requirements
Define project electrical scope and serve as the design authority on RFIs and field changes that affect design intent during procurement and construction
Support factory acceptance testing, commissioning, and startup — reviewing test procedures and results against design intent, participating on site for key milestones, and closing as-built changes back into the reference design
Manage concurrent projects across multiple geographies
Continuously improve Anthropic's internal electrical design standards, tooling, and delivery practices, and act as a technical leader within the engineering group and across the internal and external teams that support our data centers
You may be a good fit if you
Have 10+ years of electrical engineering experience in mission-critical facilities, with substantial time spent on data center or other high-availability electrical distribution design — from concept through construction documents and into commissioning support
Have deep familiarity with US electrical codes and standards — including the National Electrical Code (NFPA 70/NEC), NFPA 70E, IEEE standards (e.g., 1584 for arc flash), and UL/ANSI equipment standards (e.g., UL 891, UL 1558) — and with utility interconnection processes
Have hands-on experience producing and reviewing electrical construction documents, single-line diagrams, and equipment specifications, and can interpret data center floor plans and technical layouts with confidence
Have strong knowledge of power distribution and cooling infrastructure in high-availability data center environments
Are fluent in power systems analysis and comfortable running or critically reviewing studies in tools such as SKM, ETAP, or EasyPower
Understand critical power topologies (2N, N+1, distributed redundant, block redundant) and can articulate the trade-offs between them for different reliability and cost targets
Have working knowledge of HV/MV substations, on-site generation, and energy storage integration, and how each shapes the overall electrical architecture
Have hands-on experience with prefabricated and modular data center electrical infrastructure — design for offsite manufacture, modular skids/e-houses, and the interfaces between prefabricated components and onsite assembly
Have worked directly with electrical equipment manufacturers, A/E consultants, and contractors, and can evaluate products and designs on technical merit, not just datasheet claims
Hold a bachelor's degree in Electrical Engineering or a closely related field, or have equivalent practical experience; Professional Engineer (PE) licensure is valued but not required
Communicate clearly with both technical peers and non-specialist stakeholders, and are comfortable defending a design position under scrutiny from partners and internal reviewers
Strong candidates may also have
Experience owning the electrical basis of design or reference architecture for a hyperscale or large colocation program, and driving its adoption across multiple sites or by external build partners
A track record building modular prefabricated products in the electrical or mechanical scope of a data center, and driving designs toward offsite manufacturing
Background in medium-/high-voltage distribution, on-site generation, or battery energy storage system (BESS) integration, and how those shape the building-side electrical design
Exposure to liquid-cooled infrastructure and its implications for electrical room layout and load distribution
Prior work at a hyperscaler, colocation provider, or MEP consultancy serving large data center clients
Direct project experience delivering data centers in multiple US markets (e.g., Virginia, Texas, Arizona, Ohio, Oregon)
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Paris
Workplace: Hybrid
WHY THIS ROLE EXISTS
At Pennylane, our website plays a pivotal role in acquiring and converting customers, transforming traffic from paid acquisition, SEO, partnerships, and other channels into sign-ups, demo bookings, and product adoption.
As we accelerate our Financial Services offering, including pro account, and the monetization of our existing customer base, we are seeking a Conversion Rate Optimization Manager to own conversion across these strategic areas.
You will lead the production and optimization of website pages and paid landing pages, from identifying friction to measuring business impact.
You will join the Website team within Growth and collaborate closely with Growth Engineers and Data in a multidisciplinary squad.
🌍 ABOUT PENNYLANE
Pennylane is one of France’s leading fintech unicorns, building the financial and accounting operating system for European SMEs and accounting firms.
Founded in 2020, we help business owners make better decisions and empower accountants to focus on advising their clients.
KEY FIGURES AND AMBITION
- 💻 Over 1.3 million SMEs already work with Pennylane
- 🤝 More than 7,000 accounting firms use our platform
- 👨👩👧👦 Over 1,100 Pennylaners from more than 25 nationalities
- 💰 More than €400 million raised since launch
- 🌍 Remote-friendly, international culture expanding across Europe
WHAT YOU’LL DO
You will own conversion across the Financial Services and Monetization scope, working across website pages, paid landing pages, product journeys, experimentation, and measurement.
OWN CRO AND EXPERIMENTATION
- Define and execute the conversion strategy for key journeys, including pro account landing pages, pricing and product pages, demo-booking journeys, self-sign-up, and upsell flows
- Build and run a continuous A/B testing program, from ideation and scoping to sizing, analysis, and ship-or-kill decisions
- Identify conversion friction and opportunities through analytics and behavioral insights
- Develop clear hypotheses based on user behavior, business priorities, and funnel performance
- Ensure experiments are measured against meaningful business outcomes
MANAGE THE WEBSITE CONVERSION ROADMAP
- Own and prioritize the conversion roadmap for your scope based on expected impact and feasibility
- Turn opportunities into actionable briefs, specifications, and delivery plans
- Work closely with Growth Engineers, Data, Design, and other stakeholders to ship improvements
- Coordinate QA, launch, and post-launch analysis
- Own key Financial Services journeys, including pro account activation and the accountant portal
- Contribute to monetization journeys such as upsell and self-sign-up
BUILD AND OPTIMIZE PAID LANDING PAGES
- Produce and optimize landing pages for Financial Services and Monetization campaigns
- Help increase the speed and volume of landing-page delivery, removing the current bottleneck
- Partner with Demand Generation and Paid/SEA teams to translate campaign objectives into high-performing pages
- Develop a strong understanding of target audiences, market context, and local messaging
- Use these insights to improve both paid landing pages and the wider website experience
OWN MEASUREMENT AND CROSS-FUNCTIONAL COORDINATION
- Define instrumentation and tracking plans with Data
- Build and maintain dashboards to monitor conversion performance
- Report on results, learnings, and next steps to both technical and non-technical stakeholders
- Work closely with Demand Gen, Product, Sales and Customer Success Operations, Brand, Design, and Engineering
- Create alignment across teams and move projects forward without relying on formal authority
WHAT YOU BRING
- 3–5 years of experience in CRO, Conversion, Website Product Management, Growth, or a related field
- Experience in B2B SaaS, fintech, digital products, or another data-driven environment
- A track record of shipping initiatives end-to-end and demonstrating their impact on business metrics
- Strong hands-on experience with analytics and CRO tools, such as Amplitude and Contentsquare
- Ability to independently analyse data, identify patterns, and formulate relevant hypotheses
- Solid understanding of A/B testing methodology, including experiment sizing, success metrics, statistical pitfalls, and decision-making
- Experience managing a roadmap and prioritizing initiatives based on impact and feasibility
- Strong project management skills, from writing a clear brief to coordinating delivery and measuring results
- Excellent communication skills, with the ability to:
- Write clear briefs for designers and engineers
- Explain prioritization decisions to stakeholders
- Present results and recommendations to non-technical audiences
- Ability to build relationships and secure alignment across multiple teams
- Fluent French and professional English
🛠️ TOOLS AND ENVIRONMENT
You will work with tools and processes dedicated to experimentation, analytics, behavioral analysis, tracking, and landing-page production.
SOME OUR TOOLS INCLUDE
- Amplitude
- AB Tasty
- Analytics and reporting dashboards
- Website content and landing-page production tools
You will collaborate closely with Growth Engineers, Data, Demand Generation, Product, Sales and Customer Success Operations, Brand, and Design.
WHAT YOU CAN EXPECT
- Ownership of conversion across two strategic areas for Pennylane: Financial Services and Monetization
- Direct and measurable impact on sign-ups, demo bookings, product activation, and upsell performance
- The opportunity to shape the conversion roadmap across website and paid landing pages
- A central role in structuring and scaling our experimentation program
- Close collaboration with Growth Engineering, Data, Product, Demand Gen, Sales, Customer Success Operations, Brand, and Design
- High level of autonomy and visibility across the organization
- Challenging and supportive environment focused on ownership, execution, learning, and measurable impact
SUCCESS IN THIS ROLE
Your success will be measured by:
- The frequency and quality of experiments launched
- The speed and volume of website and landing-page delivery
- Conversion-rate improvement across the Financial Services and Monetization funnels
- Growth in relevant outcomes, including sign-ups and demo bookings
- Ability to absorb inbound landing-page demand without creating a delivery bottleneck
- Quality of tracking, reporting, and learnings shared with stakeholders
📍 LOCATION & WORKING MODEL
Permanent position based in Paris on a hybrid basis or fully remote anywhere in France.
🌈 COMMITMENT TO DIVERSITY & INCLUSION
Pennylane is dedicated to fostering an inclusive and supportive workplace, providing equal opportunities for all candidates, regardless of background, gender, religion, sexual orientation, disability, or any other characteristic.
If you’re excited about this role and think you could make an impact, we encourage you to apply—even if you don’t meet every requirement.
⚠️ IMPORTANT INFORMATION FOR CANDIDATES
Apply only through Pennylane’s official channels. Our communications come from addresses ending in @pennylane.com or @pennylane-partners.com.
We will never ask for payments or financial information during the recruitment process.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a Product & Technology Communications Lead to drive visibility for Nebius and our full-stack, purpose-built AI Cloud through impactful storytelling. This is an excellent opportunity for an experienced tech communications professional with strong relationships across tech trade media, new and creator-led media and podcasters, who loves to build.
Reporting to the Vice President, Communications – US, you will create strategies, media plans and storylines, partnering closely with our Platform and Product Communications lead and collaborating with the broader Communications, Marketing and Product & Infrastructure teams. This is a hands-on role in which you will manage direct tech media relations in support of new product and infrastructure launches, as well as technology thought leadership and press-facing external speaking opportunities. We’re growing fast, and we need a motivated operator and team player, to turn the pace of our innovation into a clear, credible product and technology story, making sure builders, buyers, the media and influencers can see why it matters.
This role is remote based on the West Coast, with a preference for the San Francisco Bay Area.
Your responsibilities will include:
Launch strategy and planning
Develop the communications strategy and media plans for major product and platform launches and technology thought leadership
Collaborate closely with the Product & Platform Communications, industry analyst relations and product marketing leads on messaging and storylines that differentiate Nebius in the crowded AI cloud market
Map priorities and objectives to key results (OKRs) aligning with Communications leadership
Capture and report on insights and measure results against target key results
Technical storytelling and credibility
Turn deep technical detail into messages and broader storylines that resonate with AI Native, Digital Native and enterprise tech companies.
Identify and leverage claims and proof points that will resonate with key audiences
, including
customer outcomes, performance data, technical deep dives and open-source contributions
Media, creator and ecosystem engagement
Build relationships with technology, AI and developer media and co-creators on behalf of Nebius
Pitch and place stories, run briefings and track what lands
Prepare spokespeople for press briefings, interviews and speaking opportunities
Support ecosystem moments such as conferences, partner and customer announcements
We expect you to have:
Strong recent experience in technology communications, product PR or a closely related field, and a track record of demonstrated results
Demonstrated depth in AI, cloud and infrastructure, and the technical fluency to engage meaningfully with more technical press and our internal Product & Infrastructure team
Exceptional writing and editing, shown through work that is clear, accurate and specific
Proven relationships with relevant technology press, co-creator platforms and
podcasters
Sound judgment on claims, risk and timing. You know what to verify, what to escalate and when to say no
Experience influencing stakeholders without formal authority
It will be an added bonus if you have:
You have
worked at
an AI lab, hyperscaler, AI cloud or fast-growing infrastructure company
You know how to navigate matrix organizations effectively
You ae accustomed to working across cultures, regions and time zones
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$121,100
—
$151,300 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
География найма не уточнена
УдалённоRemote - United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited States; Hire, coach, and grow a team of program managers, TPMs, and agentic engineers across US and LATAM time zones
ГибридLondon, England, United Kingdom
ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
География найма не уточнена
ГибридSan Francisco; New York City
ГибридSan Francisco; New York City
География найма не уточнена
Chennai, Tamil Nadu, India
УдалённоRemote-Friendly, United States
ГибридParis
leadUnited States; You ae accustomed to working across cultures, regions and time zones