Conversion Rate Optimization Manager

Location: Paris Workplace: Hybrid WHY THIS ROLE EXISTS At Pennylane, our website plays a pivotal role in acquiring and converting customers, transforming traffic from paid acquisition, SEO, partnerships, and other channels into sign-ups, demo bookings, and product adoption.   As we accelerate our Financial Services offering, including pro account, and the monetization of our existing customer base, we are seeking a Conversion Rate Optimization Manager to own conversion across these strategic areas.   You will lead the production and optimization of website pages and paid landing pages, from identifying friction to measuring business impact.   You will join the Website team within Growth and collaborate closely with Growth Engineers and Data in a multidisciplinary squad.   🌍 ABOUT PENNYLANE Pennylane is one of France’s leading fintech unicorns, building the financial and accounting operating system for European SMEs and accounting firms.   Founded in 2020, we help business owners make better decisions and empower accountants to focus on advising their clients.   KEY FIGURES AND AMBITION - 💻 Over 1.3 million SMEs already work with Pennylane - 🤝 More than 7,000 accounting firms use our platform - 👨‍👩‍👧‍👦 Over 1,100 Pennylaners from more than 25 nationalities - 💰 More than €400 million raised since launch - 🌍 Remote-friendly, international culture expanding across Europe   WHAT YOU’LL DO You will own conversion across the Financial Services and Monetization scope, working across website pages, paid landing pages, product journeys, experimentation, and measurement.   OWN CRO AND EXPERIMENTATION - Define and execute the conversion strategy for key journeys, including pro account landing pages, pricing and product pages, demo-booking journeys, self-sign-up, and upsell flows - Build and run a continuous A/B testing program, from ideation and scoping to sizing, analysis, and ship-or-kill decisions - Identify conversion friction and opportunities through analytics and behavioral insights - Develop clear hypotheses based on user behavior, business priorities, and funnel performance - Ensure experiments are measured against meaningful business outcomes   MANAGE THE WEBSITE CONVERSION ROADMAP - Own and prioritize the conversion roadmap for your scope based on expected impact and feasibility - Turn opportunities into actionable briefs, specifications, and delivery plans - Work closely with Growth Engineers, Data, Design, and other stakeholders to ship improvements - Coordinate QA, launch, and post-launch analysis - Own key Financial Services journeys, including pro account activation and the accountant portal - Contribute to monetization journeys such as upsell and self-sign-up   BUILD AND OPTIMIZE PAID LANDING PAGES - Produce and optimize landing pages for Financial Services and Monetization campaigns - Help increase the speed and volume of landing-page delivery, removing the current bottleneck - Partner with Demand Generation and Paid/SEA teams to translate campaign objectives into high-performing pages - Develop a strong understanding of target audiences, market context, and local messaging - Use these insights to improve both paid landing pages and the wider website experience   OWN MEASUREMENT AND CROSS-FUNCTIONAL COORDINATION - Define instrumentation and tracking plans with Data - Build and maintain dashboards to monitor conversion performance - Report on results, learnings, and next steps to both technical and non-technical stakeholders - Work closely with Demand Gen, Product, Sales and Customer Success Operations, Brand, Design, and Engineering - Create alignment across teams and move projects forward without relying on formal authority   WHAT YOU BRING - 3–5 years of experience in CRO, Conversion, Website Product Management, Growth, or a related field - Experience in B2B SaaS, fintech, digital products, or another data-driven environment - A track record of shipping initiatives end-to-end and demonstrating their impact on business metrics - Strong hands-on experience with analytics and CRO tools, such as Amplitude and Contentsquare - Ability to independently analyse data, identify patterns, and formulate relevant hypotheses - Solid understanding of A/B testing methodology, including experiment sizing, success metrics, statistical pitfalls, and decision-making - Experience managing a roadmap and prioritizing initiatives based on impact and feasibility - Strong project management skills, from writing a clear brief to coordinating delivery and measuring results - Excellent communication skills, with the ability to: - Write clear briefs for designers and engineers - Explain prioritization decisions to stakeholders - Present results and recommendations to non-technical audiences - Ability to build relationships and secure alignment across multiple teams - Fluent French and professional English   🛠️ TOOLS AND ENVIRONMENT You will work with tools and processes dedicated to experimentation, analytics, behavioral analysis, tracking, and landing-page production.   SOME OUR TOOLS INCLUDE - Amplitude - AB Tasty - Analytics and reporting dashboards - Website content and landing-page production tools   You will collaborate closely with Growth Engineers, Data, Demand Generation, Product, Sales and Customer Success Operations, Brand, and Design.   WHAT YOU CAN EXPECT - Ownership of conversion across two strategic areas for Pennylane: Financial Services and Monetization - Direct and measurable impact on sign-ups, demo bookings, product activation, and upsell performance - The opportunity to shape the conversion roadmap across website and paid landing pages - A central role in structuring and scaling our experimentation program - Close collaboration with Growth Engineering, Data, Product, Demand Gen, Sales, Customer Success Operations, Brand, and Design - High level of autonomy and visibility across the organization - Challenging and supportive environment focused on ownership, execution, learning, and measurable impact   SUCCESS IN THIS ROLE Your success will be measured by:   - The frequency and quality of experiments launched - The speed and volume of website and landing-page delivery - Conversion-rate improvement across the Financial Services and Monetization funnels - Growth in relevant outcomes, including sign-ups and demo bookings - Ability to absorb inbound landing-page demand without creating a delivery bottleneck - Quality of tracking, reporting, and learnings shared with stakeholders   📍 LOCATION & WORKING MODEL Permanent position based in Paris on a hybrid basis or fully remote anywhere in France.   🌈 COMMITMENT TO DIVERSITY & INCLUSION Pennylane is dedicated to fostering an inclusive and supportive workplace, providing equal opportunities for all candidates, regardless of background, gender, religion, sexual orientation, disability, or any other characteristic.   If you’re excited about this role and think you could make an impact, we encourage you to apply—even if you don’t meet every requirement.   ⚠️ IMPORTANT INFORMATION FOR CANDIDATES Apply only through Pennylane’s official channels. Our communications come from addresses ending in @pennylane.com or @pennylane-partners.com.   We will never ask for payments or financial information during the recruitment process. 🇫🇷 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇬🇧 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇩🇪 Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇪🇸 Datos personales Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement