Location: Tel Aviv
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Front-End Engineer
at Via, you'll be an integral part of one of our engineering teams. You will build the technology powering Via’s Operation Center - the real-time heartbeat of our global service. This is a rare opportunity to own mission-critical systems that shape the daily lives of hundreds of thousands of riders. You will have frontend ownership, working with a sophisticated stack and a team that values high-quality craft. We are looking for a high-agency engineer who leverages modern AI to outpace traditional workflows and is ready to grow into a formal leadership role
About the Role:
Design and implement user-facing features using React and TypeScript for Via’s Operation Center.
Own the frontend architecture for new components and workflows, ensuring clean, scalable, and maintainable code.
Accelerate development by leveraging modern AI coding tools to optimize your workflow and output.
Collaborate cross-functionally with product managers, designers, and engineers to deliver end-to-end features
Step into leadership by mentoring peers, driving technical decisions, and shaping front-end best practices.
About You:
Experienced: 4+ years of software engineering experience building complex, modern web applications
You have strong, hands-on experience with FE technologies - React and a deep understanding of JavaScript/TypeScript fundamentals.
High-Agency: You don't just take tickets; you own problems end-to-end and are comfortable navigating ambiguity.
A Team Player: You thrive in cross-functional teams and communicate technical concepts clearly.
Compensation and Benefits:
Our product impacts millions of users around the world providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener.
Competitive compensation package which includes base salary and equity
Health insurance with a discount for family members
Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station
Career development and growth opportunities
Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Riyadh, Saudi Arabia; New Delhi, India; Ras Al-Khaimah, United Arab Emirates
Our client, a successful restaurant group in Dubai, is looking for a skilled
Commis II – Butcher
to support the preparation, portioning, and handling of meat and poultry products while maintaining the highest standards of quality, hygiene, and food safety. The ideal candidate should have solid butchery experience, good knife skills, and the ability to work efficiently in a fast-paced kitchen environment.
As a valued member of the kitchen team, the
Commis II – Butcher
will work closely with the
Executive Chef
,
Sous Chef
, and
Chef de Partie
to ensure the timely preparation and availability of meat products while maintaining kitchen efficiency and compliance with food safety standards.
Primary Responsibilities
Assist in the preparation, trimming, cutting, deboning, and portioning of meat and poultry according to company standards.
Inspect meat deliveries to ensure quality, freshness, and compliance with specifications.
Prepare meat products following recipes, portion control, and presentation standards.
Ensure proper handling, storage, labeling, and rotation of meat products.
Maintain cleanliness, organization, and sanitation of the butcher section and workstations.
Operate butcher equipment and tools safely and efficiently.
Monitor stock levels and assist with inventory control and proper storage.
Follow all food safety, hygiene, and HACCP standards.
Assist in training and guiding junior kitchen staff when required.
Perform other duties assigned by the Executive Chef, Sous Chef, or Chef de Partie.
Requirements
2–3 years
of experience as a
Commis Chef
or
Butcher
, with
at least 1 year of experience in a professional butcher section.
Experience in a high-volume restaurant, hotel, or catering operation is an advantage.
Culinary diploma or equivalent professional training.
Good knowledge of meat cuts, portioning, trimming, deboning, and proper storage techniques.
Ability to read, write, and communicate in English.
Strong knife skills and attention to detail.
Ability to work efficiently under pressure in a fast-paced environment.
Good organizational and time-management skills.
Team player with a positive attitude and willingness to learn.
Able to work indoors in chilled and refrigerated environments.
Able to stand and walk for extended periods during shifts.
Physically capable of lifting meat products and operating butcher equipment safely.
Willing to work flexible shifts, including weekends and public holidays, on a rotational basis.
Benefits
As per the company package
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Malé, Maldives; Doha, Qatar; Ras Al-Khaimah, United Arab Emirates; New Delhi, India
Our client, a successful restaurant group in Dubai, is looking for a skilled
Commis II – Bakery & Pastry
to support the preparation and production of a wide variety of baked goods, pastries, and desserts while maintaining the highest culinary standards. The ideal candidate should have solid bakery and pastry experience, strong technical skills, and the ability to work efficiently in a fast-paced kitchen environment.
As a valued member of the pastry team, the
Commis II
will work closely with the
Head Pastry Chef
,
Sous Chef
, and
Chef de Partie
to achieve daily production goals, maintain kitchen efficiency, and ensure compliance with food safety and hygiene standards.
Primary Responsibilities
Assist in the preparation and production of bakery and pastry items according to recipes and quality standards.
Prepare ingredients, doughs, batters, fillings, creams, and other pastry components.
Bake, decorate, and present pastries, breads, cakes, and desserts as instructed.
Ensure consistency in product quality, taste, and presentation.
Maintain cleanliness, organization, and sanitation of the pastry kitchen and workstations.
Operate bakery and pastry equipment safely and efficiently.
Monitor baking times, temperatures, and product quality throughout production.
Support inventory control by assisting with stock rotation and proper storage of ingredients.
Follow all food safety, hygiene, and HACCP standards.
Assist in training and guiding junior kitchen staff when required.
Perform other duties assigned by the Head Pastry Chef, Sous Chef, or Chef de Partie.
Requirements
Requirements
2–3 years
of experience as a
Commis Chef
, with
at least 1 year of experience in a bakery and pastry kitchen.
Experience in a high-volume restaurant, hotel, or bakery is an advantage.
Culinary diploma with a specialization in
Baking & Pastry Arts
or equivalent professional training.
Ability to read, write, and communicate in English.
Good knowledge of bakery and pastry production techniques.
Strong attention to detail and consistency in product presentation.
Ability to work efficiently under pressure in a fast-paced environment.
Good organizational and time-management skills.
Team player with a positive attitude and willingness to learn.
Able to work indoors in environments exposed to heat from ovens and cooking equipment.
Able to stand and walk for extended periods during shifts.
Physically capable of lifting bakery ingredients and supplies when required.
Willing to work flexible shifts, including weekends and public holidays, on a rotational basis.
Benefits
As per the market standards
Location: United States | Miami, USA
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
THE ROLE
Higgsfield AI is seeking a GTM Director – Latin America (LATAM) to lead our commercial growth across the Latin American market.
This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion throughout Latin America. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology.
The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world.
This position is based in Latin America.
WHAT YOU'LL DO
DRIVE REVENUE GROWTH
- Own the LATAM territory and achieve aggressive revenue targets.
- Develop and execute strategic account plans across enterprise customers.
- Manage full sales cycles from prospecting through negotiation and close.
- Maintain accurate forecasting and pipeline management.
BUILD EXECUTIVE RELATIONSHIPS
- Develop trusted partnerships with executive stakeholders across enterprise organizations.
- Lead strategic customer conversations around AI transformation, creative workflows, and business value.
- Represent Higgsfield at industry events, executive meetings, and customer engagements.
PARTNER CROSS-FUNCTIONALLY
- Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle.
- Provide customer insights that influence product development and go-to-market initiatives.
- Support customer expansion and long-term account success.
EXPAND HIGGSFIELD'S PRESENCE
- Build Higgsfield's reputation across the Latin American AI, media, advertising, and enterprise technology ecosystem.
- Develop relationships with key industry partners, agencies, channel partners, and strategic influencers across the region.
- Serve as the voice of the LATAM market internally.
WHAT WE'RE LOOKING FOR
- 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience.
- Demonstrated success exceeding enterprise revenue targets across Latin America.
- Experience selling to large enterprise organizations with complex procurement and legal processes.
- Strong executive communication, presentation, and negotiation skills.
- Deep understanding of the Latin American enterprise market, including regional business practices and buying dynamics.
- Ability to develop multi-country territory strategies and execute independently.
- Strong collaboration across globally distributed teams.
- Excellent written and verbal communication skills in English and Spanish. Portuguese proficiency is strongly preferred.
- Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms.
- Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Latin America.
- Experience at a high-growth venture-backed startup.
- Familiarity with PLG and enterprise sales models.
- Experience using Salesforce, HubSpot, or similar CRM platforms.
- Must be able to travel.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- United States Base Salary: The anticipated salary range for this role is $150,000 – $220,000, depending on experience, skills, scope, and location.
- LatAm Countries Salary: Determined by country.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a remote role based in Miami, Florida or in LatAm. Travel will be expected for this position.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Remote, Germany
Workplace: Remote
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
THE ROLE
Higgsfield AI is seeking a Regional Director, GTM – Germany to lead our commercial growth across the German market.
This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion across Germany. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology.
The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world.
This position is based in Germany.
WHAT YOU'LL DO
DRIVE REVENUE GROWTH
- Own the Germany territory and achieve aggressive revenue targets.
- Develop and execute strategic account plans across enterprise customers.
- Manage full sales cycles from prospecting through negotiation and close.
- Maintain accurate forecasting and pipeline management.
BUILD EXECUTIVE RELATIONSHIPS
- Develop trusted partnerships with executive stakeholders across enterprise organizations.
- Lead strategic customer conversations around AI transformation, creative workflows, and business value.
- Represent Higgsfield at industry events, executive meetings, and customer engagements.
PARTNER CROSS-FUNCTIONALLY
- Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle.
- Provide customer insights that influence product development and go-to-market initiatives.
- Support customer expansion and long-term account success.
EXPAND HIGGSFIELD'S PRESENCE
- Build Higgsfield's reputation across the German AI, media, advertising, and enterprise technology ecosystem.
- Develop relationships with key industry partners and influencers.
- Serve as the voice of the German market internally.
WHAT WE'RE LOOKING FOR
- 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience.
- Demonstrated success exceeding enterprise revenue targets.
- Experience selling to large enterprise organizations with complex procurement and legal processes.
- Strong executive communication, presentation, and negotiation skills.
- Deep understanding of the German enterprise market.
- Ability to develop territory strategy and execute independently.
- Strong collaboration across globally distributed teams.
- Excellent written and verbal communication skills in German and English.
- Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms.
- Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Germany.
- Experience at a high-growth venture-backed startup.
- Familiarity with PLG and enterprise sales models.
- Experience using Salesforce, HubSpot, or similar CRM platforms.
COMPENSATION
We offer a competitive and thoughtfully structured compensation package designed to align with impact and growth.
Compensation will be competitive and based on experience, market location, and demonstrated performance.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Remote, Canada; Remote, US
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure.
This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams.
We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working.
Please note: This position is open to candidates based in the United States and Canada only. Candidates based in the United Kingdom can apply to this posting:
Site Reliability Engineer, Infrastructure Platforms — UK (Intermediate to Senior Staff)
How our SRE hiring works
Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team.
Recruiter Screen:
A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction.
Core Technical:
The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review.
Hiring Manager Interview:
A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab.
Peer Technical:
Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on.
Skip-Level Interview:
A conversation with a senior leader on values alignment, and how you'll work across teams.
After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time.
We’ll calibrate your level throughout the interview process based on the scope and impact of your experience.
Intermediate: You independently deliver meaningful reliability improvements within a defined area.
Senior: You own complex reliability work end to end and raise the effectiveness of your team.
Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse.
Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale.
What you'll do
Keep user-facing services and production systems reliable, scalable, and efficient
Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows
Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling
Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps
Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately
Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages
Take part in incident response and post-incident reviews, turning learnings into changes in automation and process
Document runbooks, architecture decisions, and reviews so your findings become repeatable practices
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Experience keeping production systems reliable, combining an operations mindset with real software engineering practice
Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch
The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes
Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level
Hands-on experience with at least one major cloud provider (GCP or AWS)
Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions
Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure
Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment
A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work
Alignment with GitLab's values and a commitment to working in accordance with them
About the team
Infrastructure Platforms
is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably
GitLab.com
. The organization spans teams across
Production Engineering
,
GitLab Dedicated
,
GitLab Delivery
, and
Developer Experience
, covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering.
We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the
Infrastructure Handbook Page
.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400
—
$314,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enforcement Analyst focused on Bio Harms, you will play a critical role in protecting against the misuse of AI systems for biological and related CBRNE harms. You will enforce our Usage Policy with a specific focus on detecting and mitigating bio risks, investigating potential violations, and help continuously strengthen our safeguards. The work sits at the intersection of biosecurity threat analysis and platform enforcement: you will read real model interactions and make fast, well-reasoned calls about whether activity is benign research or a credible attempt at harm.
This role is a fit for someone who understands the dual-use nature of biology and enabling technologies well enough to separate the benign from the malicious. You will own and continuously improve the enforcement monitoring workflows for the bio-harms area, and you will work closely with Policy, Threat Intelligence, Data Science, and Engineering cross-functional partners to accomplish tasks at scale. Safety is core to our mission, and your work will directly protect individuals, communities, and critical systems.
Important context for the role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including material of a sexual, violent, or psychologically disturbing nature. The role also carries a shared on-call responsibility across the Policy and Enforcement teams.
Key responsibilities
Enforce Usage Policies with a specific focus on detecting and mitigating potential bio risks and harmful use of AI systems.
Take ownership of enforcement monitoring workflows for the bio-harms area, improving end-to-end detection, investigation, triage, and escalation processes.
Monitor and analyze platform activity to identify emerging patterns related to biological (and adjacent chemical, radiological, nuclear, and explosive) threats that may require policy updates or enforcement action.
Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy across a technically complex content surface.
Conduct thorough investigations of potential violations, gathering and documenting evidence to support enforcement decisions.
Proactively surface trends and propose improvements to detection methods and review workflows.
Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for bio-related policy violations.
Partner with Policy and Threat Intelligence groups to understand potential exploits and contribute to risk-assessment frameworks, and partner with engineers iterating on safety systems.
Provide enforcement-grounded feedback on policy gaps, and handle escalations and time-sensitive situations related to potential bio-related Usage Policy violations.
Minimum qualifications
Hold a degree in a bio-related field (e.g., microbiology, molecular biology, biochemistry, public health) and/or relevant professional experience in a related field.
Possess experience in Trust & Safety, content moderation, or policy enforcement at platform scale, including working with generative AI tools to refine and optimize content review and enforcement workflows.
Possess experience in utilizing AI tools to develop data dashboards for metrics collection in support of continuous improvement efforts.
Can analyze complex, ambiguous situations and make well-reasoned, defensible decisions under time pressure.
Are proactive and self-directed: you spot trends, dig in, and ship improvements on your own initiative.
Communicate clearly in writing and can translate technical bio concepts for diverse audiences, including both technical and non-technical stakeholders.
Preferred qualifications
Subject matter expertise in biodefense, biosecurity, WMD/CBRNE non-proliferation, or threat-intelligence.
An understanding of where real-world biological risk actually lies — adversary intent, acquisition and weaponization pathways, and dual-use concerns, including familiarity with cross-platform threat analysis and open-source intelligence (OSINT) techniques relevant to weapons of mass destruction.
Proficiency in SQL and/or other data analysis tools to draw insights from large datasets and monitor enforcement workflow health.
Familiarity with dual-use research of concern (DURC), select agents, and relevant policy frameworks.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Dhahran, Saudi Arabia
ERAM Talent is seeking an experienced
Research & Development (R&D) Engineer – Beverages
.
The successful candidate will be responsible for developing innovative beverage formulations, improving existing products, conducting pilot trials, and supporting factory-scale production. This role requires strong expertise in beverage formulation, sugar reduction technologies, and functional ingredients.
Key Responsibilities
Develop and formulate new beverage and liquid products based on market trends and customer requirements.
Improve existing beverage formulations to enhance taste, quality, nutritional value, and production efficiency.
Lead sugar reduction initiatives using alternative sweeteners while maintaining product taste, texture, and stability.
Develop formulations incorporating functional ingredients such as vitamins, minerals, proteins, and fibers.
Conduct laboratory trials, bench-top formulations, and pilot-scale testing.
Lead factory scale-up activities and support the successful transition from laboratory development to commercial production.
Evaluate thermal processing methods, including pasteurization, to ensure product quality and ingredient stability.
Select and evaluate raw materials and identify suitable alternatives when required.
Provide technical support during new product launches and production trials.
Train production teams on processing requirements for new formulations.
Troubleshoot manufacturing issues such as sedimentation, phase separation, flavor degradation, and color changes.
Work closely with Quality Assurance to ensure compliance with food safety and regulatory standards.
Conduct shelf-life studies, stability testing, and maintain complete technical documentation.
Requirements
Bachelor's degree in Food Technology, Food Science, Chemical Engineering, Biotechnology, or a related discipline.
5+ years of hands-on R&D experience in the Beverage or Liquid Food Manufacturing industry.
Proven experience in beverage formulation and product development.
Strong knowledge of functional ingredients and their stability in liquid applications.
Demonstrated experience in sugar reduction projects and alternative sweeteners.
Experience with pilot plant trials and factory-scale production.
Sound understanding of pasteurization, beverage processing, and food safety standards.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent documentation and communication abilities.
Preferred Experience
Experience in juice, flavored beverages, dairy beverages, functional drinks, or similar liquid food products.
Exposure to cost optimization and product reformulation projects.
Familiarity with international food safety and quality management systems.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Claude Platform ships fast, and every launch lands better when the field can understand it, demo it, and teach it.
You'll own platform enablement end to end: the demos, hands-on labs, and technical curriculum that let Anthropic's go-to-market teams showcase the Claude Developer Platform with confidence, whether they're building on Anthropic's first-party API or through Bedrock, Vertex, and Foundry. You'll join roadmap and launch planning with the product team before features ship, so the field has what it needs on day one.
You're an engineer who teaches. You've shipped products to users. You know the difference between a demo that raises awareness and one that creates champions. And you get as much energy from watching a seller nail your lab as from building it yourself.
Key responsibilities
Turn launches into field-ready content:
Translate new platform capabilities (API, tool use and MCP, Agent SDK, memory and skills) into demos, labs, and quick-reference guides within days of release, and build compelling demo scenarios across industries and developer personas
Deliver training that sticks:
Run Claude Platform training for technical onboarding and ongoing enablement programs, delivering hands-on sessions wherever the field gathers, from a 12-person lab to a 100-person field-readiness day
Coach the field:
Coach technical sellers on demo delivery through practice sessions and office hours
Scale beyond the live session:
Develop self-service resources and experimental tools so the field can learn without you in the room, and contribute to the tooling that scales enablement, including demo environments, content-freshness automation, and self-service infrastructure
Close the loop with product:
Stress-test new platform features before launch, then bring field signal back to product and product marketing on where sellers get stuck and what content would unlock the next deal
Measure what lands:
Track content usage and session feedback so you know what is working and what to retire
Minimum requirements
Experience in a customer-facing technical role, such as solutions architecture, sales engineering, developer relations, or technical enablement
Experience writing production-quality code and building technical demos
Hands-on experience building with LLM APIs and agents, including tool use, MCP, or agent frameworks, beyond prompting alone
Experience using AI coding tools as part of your daily engineering work
Experience delivering live technical training or talks to both technical and non-technical audiences
Experience partnering directly with sales, solutions engineering, or other go-to-market teams
Preferred requirements
A portfolio you can show us: labs, courses, talks, or repos you built yourself
Experience with Claude Code, or a comparable agentic coding tool, as core infrastructure in your daily work
Experience building on the Claude Developer Platform through cloud providers such as Amazon Bedrock, Google Vertex AI, or Microsoft Foundry
Experience as a technical founder, early startup employee, or 0-to-1 operator who has taken an idea to product-market fit
Public speaking, conference presentations, or community-facing developer advocacy
Experience building enablement tooling, such as demo environments, content-freshness automation, or self-service infrastructure
Deep enthusiasm for AI and genuine care about building it responsibly
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Mexico
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.
- Achieve and exceed revenue targets and other key sales metrics.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
WHAT YOU HAVE
- Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
LOCATION
Mexico City
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Safeguards Analyst focusing on Integrity & Authenticity, you will be responsible for building and executing enforcement workflows for our products and services, with a focus on detecting and mitigating attempts to misuse Anthropic's AI systems for coordinated inauthentic behavior, election manipulation, and targeting, tracking, and surveillance of individuals.
Your work will span a broad and interconnected set of harm areas: AI-enabled influence operations and disinformation campaigns, the abuse of AI to interfere with electoral processes, and the use of AI systems to facilitate stalking, surveillance, profiling, and the targeting of individuals or groups. Safety is core to our mission, and you'll help shape policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a political, violent, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays, particularly around major electoral events.
Key responsibilities
Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy
Partner with Engineering and Data Science teams to optimize detection models for policy violations and automated enforcement systems
Review flagged content to drive enforcement and policy improvements
Enforce usage policies with a focus on detecting and mitigating AI-enabled influence operations, coordinated inauthentic behavior, election interference, and targeting, tracking, or surveillance of individuals and groups
Support the Safeguards policy design team by providing detailed feedback on policy gaps based on real enforcement scenarios
Keep up to date with emerging AI policy enforcement best practices, evolving threat actor tactics, and the regulatory landscape around elections, privacy, and surveillance, using these to inform our decision-making and workflows
Minimum qualifications
Experience in trust & safety, policy enforcement, threat intelligence, or a closely related field with a focus on one or more of: influence operations, disinformation, coordinated inauthentic behavior, election integrity, or privacy and surveillance harms
Experience standing up and scaling policy enforcement or content review workflows
Proficiency in SQL and/or other data analysis tools to draw insights from large datasets
Experience identifying emerging risks and threat actors, and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams
Experience working with generative AI products, including writing effective prompts for content review and enforcement
Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space
Preferred qualifications
Experience conducting cross-platform investigations into influence operations, coordinated inauthentic behavior, or disinformation campaigns
Familiarity with open-source intelligence (OSINT) techniques and tools used for threat actor tracking and network analysis
Working knowledge of privacy law, surveillance technology, or data broker ecosystems as they relate to targeting and tracking harms
Experience with large language models and an understanding of how AI technology could be misused to generate synthetic personas, fabricate quotes, or automate persuasion at scale
Familiarity with election security frameworks, campaign finance law, or electoral integrity standards in one or more jurisdictions
Experience navigating evolving regulatory landscapes relevant to this space (e.g., DSA, EU AI Act, FEC regulations, GDPR)
Experience working with election bodies, civil society organizations, or government agencies on integrity or disinformation-related issues
Proficiency in Python for data analysis and automation
Experience with dark web monitoring or tracking threat actors across surface, deep, and dark web environments
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards team is seeking a Red Team Engineer to help ensure the safety of our deployed AI systems and products. In this role, you'll take an adversarial approach to uncover vulnerabilities across our product ecosystem before they can be exploited by malicious actors. Your work will span from technical infrastructure vulnerabilities on our products to emergent risks from advanced AI capabilities.
While you'll bring best practices from traditional security approaches, the focus is on broader safety implications and novel abuse unique to advanced AI systems and associated products. You'll investigate the full spectrum of potential abuse — from coordinated account manipulation and payment fraud to novel exploitation of product features — and simulate sophisticated threat actors who chain multiple attack vectors to achieve their objectives.
Key responsibilities
Conduct comprehensive adversarial testing across Anthropic's product surfaces, developing creative attack scenarios that combine multiple exploitation techniques
Research and implement novel testing approaches for emerging capabilities, including agent systems, tool use, and new interaction paradigms
Design and execute "full kill chain" attacks that emulate real-world threat actors attempting to achieve specific malicious objectives
Build and maintain systematic testing methodologies that evaluate every aspect of our systems
Develop automated testing frameworks to enable continuous assessment at scale
Collaborate with Product, Engineering, and Policy teams to translate findings into concrete improvements
Help establish metrics for measuring detection effectiveness of novel abuse
Minimum qualifications
Experience in penetration testing, red teaming, or application security
Experience in model jailbreaking and testing large-scale agentic workflows for non-obvious prompt injection vectors
Strong technical skills in web application security, including hands-on expertise with security testing tools (e.g., Burp Suite, Metasploit, custom scripting frameworks)
Experience building custom automation, including LLM-specific testing frameworks
A track record of discovering novel attack vectors and chaining vulnerabilities in creative ways
A public body of work such as CVEs, blog posts, or disclosed bug bounty reports
Strong written and verbal communication skills, with the ability to explain technical concepts to varied audiences
Preferred qualifications
Experience with AI/ML security or adversarial machine learning
Understanding of AI safety considerations beyond traditional security, including modern guardrails against jailbreaks
Experience testing API security and rate-limiting systems
Background in testing business logic vulnerabilities and authorization bypass techniques
Background in anti-fraud, trust & safety, or abuse prevention systems
Familiarity with distributed systems and infrastructure security
Familiarity with abuse detection mechanisms and the ability to engineer novel bypasses
Adaptability to understand and build engagements around emerging threats outside your direct area of expertise
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
JOB SUMMARY
As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.
This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.
KEY RESPONSIBILITIES
AI-POWERED AUTOMATION DESIGN & DEVELOPMENT
- Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows.
- Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions.
- Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools.
- Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.
CX SYSTEMS INTEGRATION & DATA FLOW
- Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack.
- Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares.
- Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics.
- Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.
AI CAPABILITY EXPANSION
- Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows.
- Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication.
- Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains.
- Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.
RELIABILITY & CONTINUOUS IMPROVEMENT
- Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations.
- Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs.
- Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues.
- Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.
CROSS-FUNCTIONAL COLLABORATION
- Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution.
- Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications.
- Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.
QUALIFICATIONS
EXPERIENCE
- 3–5+ years in systems administration, business systems engineering, or customer support platform work.
- Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value.
- Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher.
- Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly.
- Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.
SKILLS & COMPETENCIES
Technical
- Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher).
- Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools).
- AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems.
- Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems.
- Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.
Operational & Mindset
- Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away.
- Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust.
- AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works.
- Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support.
- Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.
WHAT YOU'LL WORK WITH
- Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting.
- ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem.
- Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows.
- Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration.
- Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions.
- Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Riyadh, Saudi Arabia; New Delhi, India; Ras Al-Khaimah, United Arab Emirates
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Malé, Maldives; Doha, Qatar; Ras Al-Khaimah, United Arab Emirates; New Delhi, India
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorПротиворечивые условия: Please note: This position is open to candidates based in the United States and Canada only; Candidates based in the United Kingdom can apply to this posting:; The base salary range for this role’s listed level is currently for residents of the United States only
San Francisco, CA | New York City, NY | Washington, DC
Dhahran, Saudi Arabia
leadSan Francisco, CA | New York City, NY | Seattle, WA
ГибридMexico
San Francisco, CA | New York City, NY | Washington, DC
San Francisco, CA
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
United States - Remote
УдалённоUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Автоотклики