Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place!
What will I be doing?
You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin
You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve
You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance)
You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution
You will drive the overall efficiency of our Services Delivery Partner operations
You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals
What skills do I need?
6+ years of work experience, with 4+ year(s) in an Implementation Manager role
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams
Positivity and Engagement: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers and consultants via video calls
Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience training on SaaS products or specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Past experience managing projects delivered by Consulting Firms
Past experience in Customer Success, Support, Sales Engineering, Consulting
Great examples of self started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place!
What will I be doing?
You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin
You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve
You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance)
You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution
You will drive the overall efficiency of our Services Delivery Partner operations
You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals
What skills do I need?
6+ years of work experience, with 4+ year(s) in an Implementation Manager role
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams
Positivity and Engagement: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers and consultants via video calls
Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience training on SaaS products or specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Past experience managing projects delivered by Consulting Firms
Past experience in Customer Success, Support, Sales Engineering, Consulting
Great examples of self started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Задачи:
— Вести полный цикл подбора, развивать онбординг и проводить Exit-интервью (в среднем в работе 1-3 вакансии, штатность 30-40).
— Координировать миграцию (Entry/Temporary/Visitor Permit, Yellow Slip): сбор документов, передача штатному миграционному агенту (в среднем 2-3 сотрудника в месяц).
— Помогать сотрудникам с релокацией, адаптацией и арендой жилья (готовность съездить, сопроводить, помочь с переводом и заполнением документов).
— Контролировать КДП (договоры, отпуска, регистрация в Social Insurance и GESY) и иные данные.
Требования:
— Опыт в HR (найм, адаптация) от 2х лет.
— Знание миграционных процедур Кипра (GESY, Social Insurance).
Условия:
— Официальное оформление, офис в Лимасоле (гибкое начало/конец дня).
— Конкурентная зарплата (обсуждается индивидуально) + компенсация обедов.
— Реальные перспективы карьерного и финансового роста.
ОфисЛимасол; Помогать сотрудникам с релокацией, адаптацией и арендой жилья (готовность съездить, сопроводить, помочь с переводом и заполнением документов)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is an international electronic money institution that provides comprehensive online payment processing solutions. They cater to online businesses across various sectors, offering support for multiple currencies and payment methods.
Role Overview
As an Account Manager, you will have the opportunity to manage a diverse portfolio of B2B merchants, ensuring long-term retention and satisfaction. This role offers the chance to drive growth through upselling and cross-selling initiatives and collaborate with internal teams to deliver seamless payment solutions.
Key Responsibilities
Manage a portfolio of existing B2B merchants, ensuring strong relationships, high client satisfaction, and long-term retention.
Monitor payment performance metrics such as approval rate, conversion rate, and transaction volumes, identifying trends and potential issues.
Analyze transaction data and recommend improvements in payment methods, geographies, or technical settings to increase performance.
Drive upsell and cross-sell initiatives by introducing additional payment methods, markets, or company products.
Collaborate with internal teams to ensure seamless integration and support for client-specific payment solutions.
Conduct regular business reviews with key clients to discuss performance, challenges, and opportunities for growth.
Requirements
1+ years of experience in Account Management, Key Account Management, Business Development, or Customer Success roles.
Strong background in fintech, payments, acquiring, PSP, or related financial technology environments.
Solid understanding of merchant lifecycle, payment flows, and transaction performance metrics.
Fluent Russian and strong English (B2+/C1); the role involves communication with international clients and internal teams.
Experience with CRM tools and analytics software to track and report on account performance.
Proven ability to manage complex client relationships and deliver tailored payment solutions.
Languages: English B2, Russian C1.
Experience in fintech.
Key Soft Skills
Strong organisational skills and ability to manage multiple accounts simultaneously.
Proactive and results-oriented mindset focused on revenue growth.
Ability to prioritise tasks in a fast-moving environment.
Excellent communication skills for effective client interactions.
Strong problem-solving abilities to address client needs.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo we have team of ~135 member in our Credit Pillar. This function brings together several specialisms, all working toward managing portfolio performance; designing the systems, models, and controls that make lending sustainable. They drive to build and grow a portfolio of responsible EWA & Pay Later products that can scale across markets while protecting users from high cost debt trap.
ABOUT THE ROLE ✍️
We’re hiring a hands-on Lead Product Manager to drive Cleo’s Credit products forward. You’ll lead a cross-functional squad to uncover customer needs, shape bold new product directions, and turn early-stage ideas into compelling, testable experiences for one of Cleo’s most important product areas.
Key responsibilities
- Identify high-potential product opportunities through customer insight, market understanding, and Cleo’s unique strengths.
- Lead early-stage ideation, prototyping, and lean research to validate concepts and reduce uncertainty quickly.
- Bring your squad together around a clear product vision, translating it into polished, high-quality experiences with Design and Engineering.
- Partner with cross-functional stakeholders to shape product direction and solve complex customer problems.
- Build persuasive narratives and data-informed business cases that communicate the value of new ideas and drive decisions.
WHAT WE'RE LOOKING FOR 🕵️
- You should ideally have several years of relevant experience and passion for credit focused work at a senior level
- Experience in consumer-facing fintech or personal finance products
- You can share mobile app product work that demonstrates a proven record of driving high-quality execution in high-growth, fast-paced, product-led businesses
- You are strongly outcome-focused, balancing business goals and user needs through small, rapid, experiment-led product improvements
- You thrive on getting deep into the data and the details to optimise existing features and journeys
- You are a proactive problem solver who can effectively bring structure to large or ambiguous problems to generate buy-in from stakeholders
- You are a strong cross-functional collaborator who can partner successfully with tech and marketing stakeholders to deliver bottom line impact on growth
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Warsaw, Poland
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Admissions Manager will lead InUni’s admissions operations in Poland, managing the student application journey from application through to enrolment.
The role will be responsible for team performance, application conversion, operational efficiency, student experience and university partner relationships.
Key Responsibilities
Lead and manage the Poland Admissions team, setting targets and driving performance.
Own the end-to-end admissions process, ensuring applications are processed accurately and efficiently.
Monitor and improve key conversion metrics including application-to-offer and offer-to-enrolment.
Manage application pipelines, identify bottlenecks and ensure timely follow-up.
Work closely with Recruitment, Compliance, Marketing and University Partnerships teams to maximise student conversion.
Build strong relationships with university admissions teams and act as the key escalation point for complex cases.
Ensure admissions processes meet university requirements and relevant regulatory standards.
Use CRM and performance data to identify trends, improve processes and drive decision-making.
Produce regular admissions performance reports and forecasts for senior management.
Coach and develop the admissions team, creating a high-performance and student-focused culture.
Identify opportunities to improve processes, systems and the overall student journey.
Experience & Skills
3+ years' experience in international student admissions, student recruitment, higher education or a related field.
Proven experience managing and developing a team.
Strong understanding of the international student application and admissions journey.
Strong commercial and analytical mindset, with experience managing KPIs and conversion.
Excellent stakeholder management and communication skills.
Highly organised with strong attention to detail.
Experience using CRM/admissions systems and analysing pipeline data.
Fluent English and Polish
Experience with the Polish higher education market is an advantage.
Key Success Measures
Application processing times
Application-to-offer conversion
Offer-to-enrolment conversion
Admissions team productivity and performance
Student experience
University partner satisfaction
Accuracy and compliance of applications
Other Information
Please note this position is only available on our consultancy agreement.
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Warsaw, Poland
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Admissions Manager will lead InUni’s admissions operations in Poland, managing the student application journey from application through to enrolment.
The role will be responsible for team performance, application conversion, operational efficiency, student experience and university partner relationships.
Key Responsibilities
Lead and manage the Poland Admissions team, setting targets and driving performance.
Own the end-to-end admissions process, ensuring applications are processed accurately and efficiently.
Monitor and improve key conversion metrics including application-to-offer and offer-to-enrolment.
Manage application pipelines, identify bottlenecks and ensure timely follow-up.
Work closely with Recruitment, Compliance, Marketing and University Partnerships teams to maximise student conversion.
Build strong relationships with university admissions teams and act as the key escalation point for complex cases.
Ensure admissions processes meet university requirements and relevant regulatory standards.
Use CRM and performance data to identify trends, improve processes and drive decision-making.
Produce regular admissions performance reports and forecasts for senior management.
Coach and develop the admissions team, creating a high-performance and student-focused culture.
Identify opportunities to improve processes, systems and the overall student journey.
Experience & Skills
3+ years' experience in international student admissions, student recruitment, higher education or a related field.
Proven experience managing and developing a team.
Strong understanding of the international student application and admissions journey.
Strong commercial and analytical mindset, with experience managing KPIs and conversion.
Excellent stakeholder management and communication skills.
Highly organised with strong attention to detail.
Experience using CRM/admissions systems and analysing pipeline data.
Fluent English and Polish
Experience with the Polish higher education market is an advantage.
Key Success Measures
Application processing times
Application-to-offer conversion
Offer-to-enrolment conversion
Admissions team productivity and performance
Student experience
University partner satisfaction
Accuracy and compliance of applications
Other Information
Please note this position is only available on our consultancy agreement.
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: UNITED STATES - Remote, LATAM - Remote, EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
This role runs the internal posture engine — the risk register, critical control monitoring, evidence, audit operations and GRC tooling. It keeps risk state current so the Lead and the Risk Committee decide from accurate data in the Risk Dashboard and reporting. Drata is the register of record. Named owners close gaps; this role keeps the register, evidence and audit operations current.
Responsibilities
Planning
Operate the risk register from the Security Programme threat model: populate, track treatment, record acceptance decisions, follow up owners, and run the exceptions register.
Keep the ISMS and security policy library current as part of audit readiness. Draft security standards when commissioned by the Lead.
Run Drata as the control and evidence system — Statement of Applicability, framework crosswalk and automation.
Execution
Run critical control monitoring: health check-ins, drift flags and Drata automation. Route drift to the SOC. Maintain the evidence file for Lead assessments and independent internal audit.
Feed threat-assessment findings into the register and confidence ratings. Track which required assessments are current.
Lead audit coordination and preparation: ISO 27001 and SOC 2 logistics, ISMS readiness, team prep, management-review pack, and customer due-diligence questionnaires.
Coordinate the control register for external testing (red team, tabletop, pentest). Run security awareness and weekly alerts.
Tracking and evaluating performance
Track residual risk, exceptions and gap-closure against appetite. Exceptions expire and are reported; the underlying requirement stays in force.
Report register state and evidence health so the Lead and Risk Committee work from one view.
Achieving overall defined performance
Be accountable for a current, defensible posture engine — register, evidence and audit operations.
Ensure Drata collects evidence continuously, with automated evidence where coverage exists.
Qualifications
Hands-on experience running a risk register, control library and audit cycle (ISO 27001 and/or SOC 2).
Comfortable with GRC platforms (Drata or equivalent) and turning monitoring into evidence.
Proven ability to coordinate audits and customer questionnaires with named control owners.
Precise written work; register and Statement of Applicability quality matters.
Strong stakeholder management with control owners and auditors.
CISA, ISO 27001 Lead Implementer or Auditor, or equivalent professional certification.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$150,000
—
$206,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Boston Office
Workplace: Hybrid
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
Technical Project Managers (TPMs) are the engine that drives our clients’ success. They are adept communicators with strong technical knowledge and a knack for problem-solving.
At Pointr, we empower TPMs to partner with clients and internal teams to deliver premier indoor technology solutions. To that end, they are comfortable operating in a flat, fast-paced organization and are energized by leveraging cutting-edge technology to create the future of indoor experiences.
At its core, this role requires the TPM to combine tactical execution skills with strategic expertise to lead cross-functional teams through multiple, often concurrent project lifecycles.
As the Sr. TPM for Healthcare, this person operates as a player-coach: they own delivery for their own healthcare projects and programs end-to-end, including large, multi-site, multi-customer programs, while also serving as the strategic lead for the vertical.
As the strategic lead, this person sets priorities across the portfolio of healthcare vertical projects based on project needs and client value, standardizes delivery processes for the vertical, and works closely with the account owners and delivery team leads to track resource availability and effectiveness. Other TPMs rotate onto healthcare projects as volume requires, and are coordinated by the Sr. TPM.
Oversee program focused on delivery of all projects for our aggressively growing health care vertical; managing and reviewing project needs, client value, and determining priority across all projects for the health care vertical. Standardize and
work closely with the account owner, and the delivery team leads to track resource availability and effectiveness.
Track and report on resource utilization and limitations, escalating for resolution.
CORE RESPONSIBILITIES
- Own requirements gathering, project planning, implementation, and deployment support for our global clients and partners, ensuring timely, efficient delivery and high levels of customer satisfaction.
- Work with client and delivery team members to rapidly and accurately deliver Pointr products and services.
- Review and identify Delivery Organization process improvements focusing on shortening the effort and duration of delivery activities.
- Work with clients to identify and resolve mapping and wayfinding issues. Coordinate and solve these issues working closely with technical teams.
- Develop broad understanding of Pointr products, enabling an increasing ability to provide direct support and problem resolution to map, wayfinding, and integration solutions.
- Proactively partner with commercial and technical stakeholders, regularly educating them on Pointr’s solutions and deployment process while serving as a key partner to their success
- Closely collaborate with developers, designers, and deployment managers to integrate Pointr’s suite of technology with client applications
- Investigate and diagnose hardware and software challenges alongside Pointr’s delivery teams to ensure solution quality and sustainability
- Facilitate client status meetings to manage the scope and schedule of multiple, often concurrent deployments
- Learn! Master Pointr’s product suite to better understand how clients can use our technology and in turn supplement our product roadmap
- Engage in proactive and timely communication that consistently impresses our clients.
- Set priority across all healthcare vertical projects based on project needs, client value, and delivery capacity.
- Coordinate and support other TPMs rotating onto healthcare projects as volume requires.
- Standardize delivery processes across the healthcare vertical, in partnership with the account owner and delivery team leads.
- Track and report on resource utilization and limitations across the portfolio, escalating for resolution.
- Partner with hospital IT, network, and facilities teams; support EHR integration work (Epic in particular), RTLS, and patient experience initiatives.
- Build and maintain relationships with client-side executives across the healthcare portfolio.
MINIMUM QUALIFICATIONS
- 10+ years of IT project management or technical consultancy experience in a hardware or software company
- 5+ years leading programs supporting multiple client implementations simultaneously, successfully, at speed.
- 3+ years of experience working in the health care industry with hands-on exposure to health IT, EHR integration (Epic in particular), RTLS, hospital facilities operations, patient experience initiatives, or hospital network teams.
- Demonstrated ability to move in a fast-paced environment, learning on the job while juggling multiple deliveries.
- Experience leading the delivery and support phases of the customer lifecycle.
- A self-starter by nature with applied knowledge of agile software development processes and a strong interest in learning about indoor location technology
- Like us, you're a high-performer with an exceptional record of getting things done in a fast-paced, analytical environment
- Strong interpersonal skills, with the ability to solve problems and foster relationships with technical and commercial stakeholders
- Process-oriented with an eye for detail and improvements
- Experience managing or mentoring other project or program managers in a matrixed or player-coach capacity.
- Experience delivering large-scale, multi-site, or multi-customer programs.
PREFERRED QUALIFICATIONS
- BS or MS degree in a relevant technology or management field (Computer Science is a plus)
- Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project)
- Project Management Professional® (PMP) / Certified ScrumMaster® (CSM) certifications preferred
WHAT WE OFFER?
- Supportive, kind (no-ego), and smart team
- Hybrid work (2 days being in the office is required)
- International environment and inclusive culture
- Competitive base salary and attractive stock options
- Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
- Private health care (75%) and Dental
- Company-sponsored parental leave
- 18 days PTO, plus sick time + 12 holidays per year
- 401(k) retirement scheme
COMPENSATION
Base salary range: $150,000 - $165,000 + bonus, based on experience and market. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave.
#LI-HYBRID
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Задачи:
— Ведение переговоров с клиентами (Online, Offline)
— Подбор объектов
— Презентация и показ объектов потенциальным клиентам
Требования:
— Опыт работы в продажах
— Умение вести переговоры (Online, Offline)
— Знание компьютера (CRM)
— Грамотная речь
— Знание грузинского языка
— Знание английского языка
— Знание русского языка
Задачи:
— Строить B2B-продажи с нуля: формировать базу, инициировать диалоги, развивать активные региональные контакты.
— Работать с входящими запросами и...
Требования:
— Обязательное знание английского, русского и грузинского языков.
— Опыт в B2B-продажах (желательно — оборудование, техника, промышленный сектор, но не критично).
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, United Kingdom
About the Department
Cloudforce One
is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation.
Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers.
About INTERDICT
I.N.T.E.R.D.I.C.T.
(Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions:
PhishGuard:
Email Managed Detection and Response (MDR) service.
Cloudflare Managed Defense (CMD, Formerly SOCaaS):
24/7 monitoring, detection, and mitigation of security events across Cloudflare products.
Detection Engineering:
Develops, maintains, and deploys Cloudflare’s threat detection logic across email, application, and network telemetry.
Through the combined capabilities of CMD, PhishGuard, and Detection Engineering, INTERDICT delivers a cohesive operational security function that provides continuous, proactive protection against network, application, and email-based threats. This integrated structure ensures rapid detection, coordinated response, and improved security outcomes for Cloudflare and its customers.
About the Role
The Response Engineer within the Cloudflare Managed Defense Center acts as a primary technical responder for Cloudflare's premium enterprise customers. You will autonomously investigate complex threat telemetry, handle live incident response for sophisticated volumetric DDoS and application-layer attacks, and analyze traffic anomalies during high-pressure events.
Customers contact the Managed Defense Center for assistance and intelligence across Cloudflare's security portfolio, focused on two core pillars: Web Application Security (WAF and Bot Management) and DDoS mitigation across network and application layers.
Managed Defense Response Engineers use customer-facing dashboards and internal tools to make detailed and informed suggestions for mitigation, and may implement mitigation strategies directly on behalf of the customer. The team provides continuous proactive monitoring and analysis of security events through internal alerting systems.
We are looking for an analytical security practitioner who thrives in this always-on operational environment and bridges the gap between deep technical analysis and premium customer advisory.
Role Responsibilities
Implement robust mitigation strategies for complex attacks across OSI Layers 3, 4, and 7 using Cloudflare's suite (Magic Transit, Magic Firewall, Advanced TCP Protection, Advanced DNS Protection, WAF, Custom Rules, IP Access Rules, Bot Management, and Rate Limiting)
Monitor and investigate proactive alerts, performing near real-time packet and traffic flow analysis and correlation to detect protocol exhaustion and application-layer exploitation, translating findings into custom, highly targeted mitigation rules
Review alerts to determine relevancy and urgency, proactively escalate customer-impacting incidents, and adhere to Customer SLAs for alert response and customer communication
Act as the primary technical contact for customers during active security incidents, driving high-touch, consultative communication (via phone, chat, email) with customers' technical engineering teams to neutralize threats while ensuring stable traffic delivery
Continuously tune and optimize existing security monitoring rules and alerting thresholds to improve the operational signal-to-noise ratio and reduce false positives
Lead managed customer onboarding sessions, maintain customer-specific runbooks, and deliver highly technical monthly security posture reviews and post-incident reports
Partner directly with internal engineering, product, and threat intelligence teams to provide actionable feedback on attack trends, tooling gaps, and product enhancements
Role Requirements
4–7 years of direct, hands-on experience in Managed Detection and Response (MDR), advanced Security Operations, or high-level Technical Support/Incident Response for enterprise infrastructure
Proven capability to handle both Application Security (including knowledge of OWASP Top 10 vulnerabilities, L7 WAF, HTTP/S anomalies, Bot mitigation) and Network Security (L3/L4 volumetric DDoS, protocol abuse)
Working knowledge of threat frameworks such as MITRE ATT&CK to classify adversary behavior and inform detection and mitigation strategies
Operational understanding of internet protocols including TCP, UDP, ICMP, GRE, BGP, DNS, with the ability to quickly diagnose attack fingerprints and infrastructure impact during volumetric DDoS attacks
Hands-on experience with packet capture (e.g., tcpdump, Wireshark, tshark) or HTTP traffic inspection (e.g., HAR, Burp Suite) to analyze malicious traffic
Extensive experience managing technical communications with enterprise customers during high-stress, active attacks, with the ability to remain calm under pressure and translate complex attack data into clear actionable advice
Ability and willingness to work 24x7 rotating shifts to support global operations
Knowledge of industry security technologies (e.g., enterprise CDNs, cloud-based DDoS scrubbing centers, Next-Gen WAFs, and edge network firewalls) (Preferred)
Proficiency in Linux/Unix environments and strong scripting skills (Bash, Python preferred) for workflow automation (including experience leveraging agentic AI environments or LLMs to optimize operations) and experience interacting with REST APIs or GraphQL to pull and correlate operational data (Preferred)
Experience building or querying dashboards in Prometheus and Grafana for performance and attack metrics (Preferred)
Highly valued security and networking certifications such as GIAC (e.g., GCIA, GCIH, GCFA, GCFE), Cisco CCNA/CCNP, or equivalent hands-on incident response credentials (Preferred)
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Требуется HR-администратор или офис-менеджер, который способен самостоятельно брать задачи в работу и организовывать процессы без постоянного контроля. Кандидат должен проживать в Сербии или планировать переезд туда в ближайшее время, обладать коммуникабельностью и умением легко находить общий язык с людьми. Важны самостоятельность, проактивность, способность одновременно управлять несколькими задачами, а также стремление поддерживать порядок и комфорт в офисе. Предлагается возможность развития в крупной международной компании с интересными задачами.
Задачи:
— Разработка и реализация комплексной маркетинговой стратегии развития брендов;
— Разработка, реализация и контроль медийного плана продвижения, а также креативной и коммуникационной стратегии;
— Разработка, реализация и контроль запуска рекламных кампаний на TV, digital, BTL и других каналах продвижения и оценка эффективности проведения рекламных кампаний;
— Управление медийными, креативными, рекламными агентствами;
— Управление процессом создания и разработки визуализации рекламных материалов, дизайна упаковки, работа с дизайн-студиями и креативными агентствами;
— Разработка продуктовой стратегии, формирование эффективного продуктового портфеля (развитие, оптимизация) внутри категорий и брендов для повышения эффективности;
— Разработка и реализация долгосрочного и краткосрочного плана запуска новинок и инновационных решений по вверенным категориям и брендам;
— Поиск, инициирование и лидирование процесса внедрения продуктовых и упаковочных инноваций по вверенным категориям и брендам;
— Оценка и изучение рынка, конкурентного окружения категорий, анализ потребителей и выявление перспективных сегментов рынка;
— Оптимизация продуктового и маркетингового микса;
— Инициация и участие в процессе оптимизации рецептур;
— Бюджетирование, реализация и контроль расходов маркетингового бюджета.
Требования:
— Высшее образование (маркетинг);
— Опыт работы в области маркетинга от 5 лет (категории продуктов питания и/или напитков);
— Опыт работы в роли SBM/BM от 2 лет (на рынке FMCG);
— Опыт создания и реализации успешных маркетинговых стратегий, запуска новых продуктов;
— Опыт работы в рамках основных бизнес-процессов для достижения отличных бизнес-результатов;
— Отличные коммуникативные и презентационные навыки, умение работать в команде и взаимодействовать с мульти-функциональными департаментами и внешними партнерами.
Условия:
— Работа в крупной и стабильной Группе Компаний;
— Интересные и динамичные задачи в бренд-маркетинге;
— Открытые возможности для карьерного роста;
— 100% белая заработная плата (оклад+годовой бонус);
— Программа заботы о сотрудниках;
— ДМС, страхование от несчастных случаев;
— Скидки от партнеров на агрегаторе корпоративных предложений "Best Benefits".
Location: Poland
Workplace: fully
About the Client
Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors.
Role Overview
Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives.
Key Responsibilities
Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact.
Analyse existing partnerships and identify opportunities to increase revenue and margins.
Negotiate commercial conditions with PSPs, including discounts and referral terms.
Develop referral opportunities with existing PSP partners and facilitate introductions of new clients.
Create and execute joint development plans with key PSPs.
Track the progress of partnership initiatives and proactively identify areas for improvement.
Work closely with internal teams to ensure smooth execution of partner-related initiatives.
Requirements
2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role.
Previous experience within the FinTech, Payments, or PSP industry.
Practical experience working directly with Payment Service Providers (PSPs).
Strong ability to build and maintain long-term relationships with strategic clients and partners.
Excellent communication and negotiation skills.
Strong analytical mindset and ability to identify opportunities for account growth.
Languages: English B2, Russian C1.
Experience in fintech.
Key Soft Skills
Strong leadership mindset with a focus on team growth and development.
High level of ownership, accountability, and reliability.
Excellent communication and stakeholder management skills.
Ability to work collaboratively in a team environment.
Proactive approach to problem-solving and decision-making.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Cyprus
Workplace: fully
About the Client
Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors.
Role Overview
Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives.
Key Responsibilities
Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact.
Analyse existing partnerships and identify opportunities to increase revenue and margins.
Negotiate commercial conditions with PSPs, including discounts and referral terms.
Develop referral opportunities with existing PSP partners and facilitate introductions of new clients.
Create and execute joint development plans with key PSPs.
Track the progress of partnership initiatives and proactively identify areas for improvement.
Work closely with internal teams to ensure smooth execution of partner-related initiatives.
Requirements
2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role.
Previous experience within the FinTech, Payments, or PSP industry.
Practical experience working directly with Payment Service Providers (PSPs).
Strong ability to build and maintain long-term relationships with strategic clients and partners.
Excellent communication and negotiation skills.
Strong analytical mindset and ability to identify opportunities for account growth.
Languages: English B2, Russian C1.
Experience in fintech.
Key Soft Skills
Strong leadership mindset with a focus on team growth and development.
High level of ownership, accountability, and reliability.
Excellent communication and stakeholder management skills.
Ability to work collaboratively in a team environment.
Proactive approach to problem-solving and decision-making.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Lithuania
Workplace: fully
About the Client
Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors.
Role Overview
Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives.
Key Responsibilities
Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact.
Analyse existing partnerships and identify opportunities to increase revenue and margins.
Negotiate commercial conditions with PSPs, including discounts and referral terms.
Develop referral opportunities with existing PSP partners and facilitate introductions of new clients.
Create and execute joint development plans with key PSPs.
Track the progress of partnership initiatives and proactively identify areas for improvement.
Work closely with internal teams to ensure smooth execution of partner-related initiatives.
Requirements
2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role.
Previous experience within the FinTech, Payments, or PSP industry.
Practical experience working directly with Payment Service Providers (PSPs).
Strong ability to build and maintain long-term relationships with strategic clients and partners.
Excellent communication and negotiation skills.
Strong analytical mindset and ability to identify opportunities for account growth.
Languages: English B2, Russian C1.
Experience in fintech.
Key Soft Skills
Strong leadership mindset with a focus on team growth and development.
High level of ownership, accountability, and reliability.
Excellent communication and stakeholder management skills.
Ability to work collaboratively in a team environment.
Proactive approach to problem-solving and decision-making.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors.
Role Overview
Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives.
Key Responsibilities
Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact.
Analyse existing partnerships and identify opportunities to increase revenue and margins.
Negotiate commercial conditions with PSPs, including discounts and referral terms.
Develop referral opportunities with existing PSP partners and facilitate introductions of new clients.
Create and execute joint development plans with key PSPs.
Track the progress of partnership initiatives and proactively identify areas for improvement.
Work closely with internal teams to ensure smooth execution of partner-related initiatives.
Requirements
2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role.
Previous experience within the FinTech, Payments, or PSP industry.
Practical experience working directly with Payment Service Providers (PSPs).
Strong ability to build and maintain long-term relationships with strategic clients and partners.
Excellent communication and negotiation skills.
Strong analytical mindset and ability to identify opportunities for account growth.
Languages: English B2, Russian C1.
Experience in fintech.
Key Soft Skills
Strong leadership mindset with a focus on team growth and development.
High level of ownership, accountability, and reliability.
Excellent communication and stakeholder management skills.
Ability to work collaboratively in a team environment.
Proactive approach to problem-solving and decision-making.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
seniorSpain
seniorSan Francisco, California
Riga, Latvia
ГибридleadUnited Kingdom (Hybrid)
Warsaw, Poland
Warsaw, Poland
Противоречивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; UNITED STATES - Remote, LATAM - Remote, EMEA - Remote