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Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is looking for a strategic, resourceful, and highly-driven Process Architecture Manager to lead the charge on operational excellence within our Finance function. You will not only design processes, which is a key part of this role, but also help define the framework for how we scale FinOps globally. You will act as a partner to Finance leadership, identifying macro-level inefficiencies and driving a culture of continuous improvement. How you’ll make an impact - Partner with senior Finance leaders (AP, Treasury, Tax, Accounting) to identify critical operational bottlenecks and prioritize initiatives that deliver the highest ROI. - Establish standards, methodologies, and toolkits (e.g., BPMN standards, documentation templates) to ensure consistency and quality across all process improvement projects. - Own the end-to-end architecture of complex, cross-functional workflows, ensuring our financial operations scale seamlessly. - Define and oversee the reporting of key operational KPIs; identify systemic performance gaps and hold the business accountable for agreed-upon improvements. - Lead the change management aspect of process re-engineering, ensuring that new workflows are adopted smoothly by global teams. What we’re looking for - 5+ years of experience in Process Excellence, Business Transformation, or Operations, with at least 2 years in a management or lead capacity. - Strong understanding of core Finance cycles (e.g., Procure-to-Pay, Record-to-Report, Order-to-Cash) and the control environments required in a regulated fintech. - Expertise in process mapping tools (Visio, Lucidchart, FigJam) and methodologies (Lean Six Sigma Black/Green Belt preferred). - Proven ability to look at the "big picture" and design an operating model that supports hyper-growth. - A deep understanding of how to use AI and automation tools to streamline process efficiency and quality. - Exceptional presentation skills, capable of translating complex data into clear strategic recommendations for executive stakeholders. - Experience working in a fast-paced, ambiguous environment where you have successfully built structures from scratch. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Bulgaria, Hungary, Poland Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers. What You’ll Do Interact effectively with project teams, managers, and end-users Active participation in software development and automated unit testing Complete development tasks within the agreed timebox Participate in technical discussions and closely collaborate with the team Identify areas for refactoring and optimizing existing systems to improve performance, maintainability, and scalability Apply innovative thinking, being able to multi-task What You Bring Hands-on experience with Java/J2EE, Source Code Management (GitHub, Maven, and AWS), SoapUI, Microservice development (Spring Boot) Experience HTML, JavaScript, VueJs Knowledge of Spring and Hibernate Experience with PostgreSQL SQL / MySQL Skills in defining clean, crystal clear interfaces/API using Web Services Technology (REST, SOAP, etc.) Understanding of socket-level and multi-threading programming Experience with AI Tools like Cursor, Copilot English Level Upper-intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: San Francisco; United States; New York Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs' growth in Fortune 500 and large-scale enterprises across the United States. Our ideal candidate is passionate about the transformative possibilities of AI voice technology, and eager to act as a strategic partner - enabling organizations to leverage our industry-leading models and product to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: 1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals 2. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency 3. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends 4. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more 5. Develop and execute account strategies to expand ElevenLabs’ presence within key enterprise verticals (e.g., healthcare, government, finance). 6. Partner closely with customer success and solutions engineering to ensure smooth onboarding and expansion of accounts. 7. Serve as a trusted advisor to clients, educating them on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements - 7+ years of quota‑carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API‑driven platforms. - Proven success closing seven‑figure deals and managing complex sales cycles with multiple stakeholders. - Deep understanding of enterprise procurement and legal processes, with ability to accelerate deal velocity. - Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. - Strong executive presence and ability to build relationships at the C‑suite and board level. - Comfort operating in an early‑stage, high‑growth environment, including building new playbooks and iterating quickly. - Passion for voice and audio AI and how it can unlock transformative value for customers. - A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Anywhere in France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE INSURANCE TEAM ⭐️ Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation. - We are at the heart of Alan’s mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance. - We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price. - We build and manage offers for large companies and public institutions with our sales and account management teams. - We make sure our portfolio is closely monitored and risks are effectively managed. - We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators. ⭐️ YOUR ROLE ⭐️ ️ As Alan’s Risk Expert, you will be in charge of providing Alan with automated and scalable risk assessment tools: - Risk modeling - You will be in charge of strengthening and automating the building our Solvency 2 balance sheet and capital requirements projections, covering both health, death and disability business lines - You will model new risks when they arise (new insurance products, branches, international, investment etc.) - You will challenge our risk appetite, propose new relevant risk metrics and build tools to monitor them - You will support the board meetings preparation and communication with investors regarding capital evolution and market risks - Regulatory - You will scale and automate the production of our regulatory quantitative reporting and contribute to our narrative (SFCR, RSR) and ORSA reports - You will support our discussions with supervisors - You will assist the assessment of international opportunities and help prepare the opening of new countries - Capital management - You will make proposals to improve our capital management in the 4 countries Alan is present - You will manage our reinsurance strategy, to find an optimum between solvency and profitability, negotiating with reinsurance partners, and analyze reinsurance reporting - Team Growth - You will create processes and resources to strengthen the team’s ability to understand our risk and capital constraints - You will support the identification and hiring of new talents for the Insurance and Risk teams. ⭐️ IS IT YOU WE’RE LOOKING FOR? ⭐️ You would thrive in this role if you: - Have at last 5 years of experience in Solvency 2 regulatory framework, especially for S2 accounting, with knowledge of Health, Life and Market risks as a bonus - Are fluent in English and in French for regulatory interactions - Possess excellent problem-solving and analytical skills, including data analysis capabilities - Can automate processes and build new tools, with programming skills being a plus - Bring rigor and reliability to reporting production while working independently in a fast-paced environment - Have strong communication skills for effective interaction with internal and external stakeholders - Are confident learning new tools, technologies, and methodologies with creative problem-solving approaches For this position, we are looking to hire someone within the C1-E level. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Buenos Aires, Argentina Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them  This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.  The position will be based at the Buenos Aires office with a hybrid work model. What You’ll Do Platform & Systems Management Tech project management: Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals. LMS management (WordPress & LearnDash): Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting. CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud): Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed. System integration: Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations. Data integrity & reporting: Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed. Website support: Provide general technical support for the website and coordinate with relevant resources to resolve issues. Compliance & security: Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT. Marketing Operations & Growth Campaign execution: Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene. Landing pages & lead capture: Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation. Tracking & attribution: Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end. Lifecycle & retention automation: Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers. Martech stack & compliance: Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy. AI for marketing: Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling. Technical Bridge & Coordination Stakeholder liaison: Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications. Specification writing & QA: Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout. Documentation: Keep the operations manual and technical documentation current and useful for the team. Cross-functional project leadership: Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step. AI Development & Innovation AI builder mindset: Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting). Tool development: Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features. Exploration & evaluation: Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.). AI project ownership: Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling). Responsible use: Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems. What You Need For This Role You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others. You have 5+ years of experience managing Education and Marketing tech projects. You are genuinely curious about AI and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool). You bring project management skills with a track record of leading initiatives from scope to delivery. You're a strong communicator who moves comfortably between technical and non-technical audiences. You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked. You understand marketing funnels and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements. Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued. Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus. You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs. Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus. Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued. You're highly organized, detail-oriented, and capable of managing multiple concurrent projects. You're a self-starter, comfortable working independently. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Задачи: — Разработка бэкенда на Python — Работа с Prompt Engineering и Agentic AI (LangChain) — Разработка Agent Skills и Tools — Работа с SQL и Snowflake — Работа с Cortex Analyst, Text-to-SQL / Intent-to-SQL Требования: — Английский B2+ — Опыт разработки бэкенда на Python — Опыт Prompt Engineering — Опыт с Agentic AI, предпочтительно LangChain — Опыт с Agent Skills и Tools — Опыт работы с SQL — Опыт работы со Snowflake — Опыт работы с Cortex Analyst — Опыт работы с Text-to-SQL / Intent-to-SQL — Опыт с DeepEval (желательно) — Опыт с MLflow instrumentation (желательно) — Опыт тюнинга стоимости и производительности (желательно) — Опыт с metrics cache и pre-aggregation (желательно) — Опыт в DataOps / Data Platform (желательно) — Понимание архитектуры semantic-layer (желательно) — Опыт в Pharma Commercial (желательно) Условия: — full-time — Долгосрочное сотрудничество

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Rework Technician II to support the development, testing, and refinement of innovative wearable technology. In this hands-on role, you will partner closely with mechanical, electrical, and firmware engineers to build prototypes, perform electrical and mechanical rework, conduct testing and failure analysis, and help maintain highly organized engineering lab environments. The ideal candidate brings strong technical aptitude across both electrical and mechanical disciplines, exceptional attention to detail, and the ability to execute high-quality work in a fast-paced product development environment. RESPONSIBILITIES: - Perform electrical rework, soldering, troubleshooting, and analysis of PCBAs and other electronic components, including fine-pitch and small-form-factor components - Build and assemble prototypes, cable assemblies, test fixtures, and small-scale manufacturing assemblies in partnership with electrical and mechanical engineering teams - Conduct electrical and mechanical product testing, dimensional measurements, and inspections using tools such as microscopes, vision measurement systems, and calipers - Support failure analysis of engineering prototypes and consumer returns, documenting findings and communicating results to engineering partners - Maintain and organize electrical, mechanical, and automated test labs, including managing parts inventory, equipment, 3D printers, and lab supplies - Support engineering development activities including firmware updates, prototype modifications, test circuit board builds, and other hands-on technical work as needed QUALIFICATIONS: - 3+ years of relevant technician, electronics rework, prototyping, manufacturing, engineering lab, or related hands-on experience - Demonstrated experience with PCBA rework and soldering, including working with fine-pitch components; experience with BGA and 0201 or smaller components is a plus - Hands-on mechanical aptitude with experience in areas such as prototype assembly, product testing, cable or wire harness assembly, adhesives, fixtures, or 3D printing - Experience using measurement, inspection, and troubleshooting equipment such as microscopes, calipers, vision measurement systems, multimeters, or similar tools - Strong organizational skills, attention to detail, and ability to manage equipment, components, documentation, and multiple priorities in a fast-paced environment - Associate degree in an engineering, science, or technical field, or equivalent combination of education and relevant hands-on experience - Interest in consumer electronics, wearable technology, health, fitness, or performance products - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibilityThe WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $110,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Nicosia, Cyprus About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team The Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, high-volume roles across supported DoorDash, Deliveroo and Wolt businesses. You'll join Platform Hiring Operations, PHT's business-facing team. This team owns demand, market context, and pipeline health: translating business needs into hiring plans, keeping stakeholders ahead of risk, and clearing blockers before they reach the execution team. About the Role You'll own business readiness, attraction, and pipeline health for Courier hiring across the business, a new area for Platform Hiring. You'll translate business needs into hiring plans, validate demand against strategy and cost, coordinate Marketing and sourcing partners, activate roles when requirements are complete, and monitor progress against hiring dates. As the senior business-facing partner for Courier, you'll advise business leaders on hiring strategy, market conditions, timing, location, quality, and delivery trade-offs using funnel and talent-market evidence. When pipeline volume declines, you'll coordinate targeted sourcing interventions and ensure the execution team has sufficient pipeline. You'll proactively coordinate blockers across onboarding, background checks, training capacity, HR, and local operations. You'll also identify recurring friction and work with the Platform Hiring Manager and PM Team on scalable improvements, automation, and AI adoption. You're excited about this opportunity because you will Own the end-to-end business partnership for Courier hiring, from demand validation through pipeline health and hiring delivery. Establish and continuously improve the Platform Hiring operating model for a new hiring area. Collect, validate, and translate hiring demand against workforce strategy, timing, market conditions, and cost expectations. Set up approved headcount and role requirements in the active hiring platform. Own relationships with Marketing, Employer Brand, sourcing, and relevant operational partners to build an effective top-of-funnel strategy. Use historical funnel performance and talent-market data to establish the sourcing and application volume required for delivery. Activate roles with the Platform Hiring team and maintain clear handoffs, service expectations, and priorities. Monitor pipeline health, conversion, drop-off, and hiring dates, providing proactive business updates and surfacing risks early. Advise business leaders on hiring strategy, attraction, market conditions, location, timing, quality, and delivery trade-offs using funnel and talent-market evidence. Deploy targeted sourcing interventions or coordinate specialist sourcing support when pipeline volume declines. Coordinate across operations, HR, Workforce Planning, Marketing, Learning and Development, onboarding, and other partners to resolve hiring dependencies. Own market and business exceptions that require context beyond the standard platform workflow. Support approved candidate-facing exceptions, including local-language communication, offer delivery, or low-volume work, while maintaining the standard platform workflow wherever possible. Identify recurring friction and bring evidence, volume, impact, and recommended solutions to the Platform Hiring Manager and PM Team. Identify automation and AI use cases, adopt approved solutions, and track their impact on manual work, decision speed, and hiring delivery. Build the foundations, documentation, processes, and stakeholder relationships that can support a future dedicated Courier hiring capability as the business scales. Maintain accurate portfolio documentation, decisions, risks, and source-of-truth reporting. Create clear, structured business documentation, including process documentation, recommendations, and stakeholder updates that enable effective alignment. Use a process improvement mindset to identify root causes, simplify ways of working, and continuously improve the hiring operating model (experience with Lean Six Sigma principles would be a bonus but not a must). Use data analysis to identify trends, diagnose funnel and operational issues, and translate complex data into clear insights and compelling stories for business stakeholders. We're excited about you because You have 6+ years of experience in full-cycle recruiting, high-volume hiring, recruiting operations, or a consultative program/business partnership role. You have 3+ years of experience managing and influencing senior stakeholders across functions and organizational levels. You have experience translating complex or evolving demand into hiring plans and advising business leaders on hiring strategy. You are comfortable operating in an environment where the operating model is still being established and requirements can change as the business develops. You have experience using hiring data, funnel performance, and market insights to challenge assumptions and recommend action. You demonstrate strong business judgment and can balance speed, quality, cost, candidate experience, and operational constraints. You communicate clearly and proactively, particularly when surfacing risks, trade-offs, and recommendations to senior stakeholders. You can build effective cross-functional partnerships across Operations, HR, Workforce Planning, Marketing, Employer Brand, and Learning and Development. You have experience driving process improvements, automation, or scalable ways of working. You're comfortable with dashboards, workflow automation, continuous improvement, and light program management (most relevant tools Greenhouse ATS and Fountain AI). You are comfortable creating business facing documents and turning complex information, analysis, and recommendations into clear, concise materials for senior stakeholders. You are comfortable working with data, performing analysis, and using data storytelling to communicate insights, trends, risks, and recommendations to different audiences. How success is measured Courier demand is validated, prioritized, and activated with complete and accurate information. Hiring plans and pipeline requirements are aligned with business needs, market conditions, and agreed hiring dates. Pipeline volume and conversion remain sufficient to support delivery commitments. Business leaders have clear, timely visibility of hiring progress, risks, blockers, and required decisions. Sourcing interventions are targeted, evidence-based, and effective. Recurring operational friction is identified and converted into scalable improvements. Manual work declines through documented improvements, automation, AI adoption, and effective platform usage. The Courier hiring operating model becomes increasingly scalable, predictable, and ready to support future growth. Processes are continuously improved using evidence, root cause analysis, and a structured approach to reducing waste, friction, and unnecessary complexity. Key partnerships Platform Hiring Manager; Platform Hiring Team Leads and Specialists; Courier business leaders; Workforce Planning; Marketing and Employer Brand; HR and Learning and Development; onboarding; Operations; sourcing partners; and low-volume recruiting teams. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Cyprus; Ukraine Workplace: Remote WHAT WE’RE LOOKING FOR How would you like to shape the product experience behind a portfolio of apps already generating hundreds of millions in ARR, growing 100% year over year, in one of the world’s largest categories that still remains wide open? You’ll lead product development for Welltech’s next app, with real cross-functional authority to take a defined concept and turn it into a product millions of people use. It will be built on the same new, shared tech stack that powers YogaGo, Muscle Booster, and WalkFit, so it can lean on proven foundational capabilities (onboarding, personalization, content discovery, and more) and experiment and innovate faster than it could alone. Reporting to the Head of Product, you will own the new app’s end-to-end in-app experience, from onboarding and activation to personalization and content discovery. As the core Product counterpart to the Head of Growth, you’ll work as one team to turn growth opportunities into product initiatives and scale the app into a top market player. You’ll translate the defined vision into impactful product decisions, balancing breakthrough innovation with fast, iterative feature development to deliver value to millions of users.You’ll also own the unit economics behind that growth, making sure every improvement in activation and retention translates into sustainable, profitable revenue. Our culture encourages collaboration, transparency, passion, innovation, and having fun through continuous self-improvement, learning, and actively sharing feedback to constantly improve performance. You will move fast and are used to driving yourself and your teams in a quickly changing environment. You will challenge the norms and address innovation at pace and at scale. You will be comfortable with ambiguity, prototyping your own ideas (AI-assisted where it helps) before handing them to engineering to build for real, and you’ll address challenges in a systematic, proactive manner to find solutions that increase customer value and happiness. KEY RESPONSIBILITIES - Own the moment that matters most. Drive the onboarding and activation experience of the new app. You’re not inheriting legacy decisions; you’re making them. - Turn the concept into a product. Translate the defined app vision into a clear roadmap and MVP scope, working closely with the Head of Product, and make the day-to-day trade-offs between speed and quality to get it launched. - Own the unit economics. Track and improve the app’s unit economics (ARPU, LTV, CAC, and payback period), run monetization experiments, and work with Growth on paywall, pricing, and packaging decisions, so you always know whether growth is sustainable and profitable, not just fast. - Build on what already works. Make the most of the shared capabilities, data, and learnings from across Welltech’s apps. - Turn hunches into proof. Design and run experiments focused on activation. You’ll always know what’s actually working, not just what feels right. - Reimagine how content gets discovered. Define modular, quick-access experiences that go beyond long-form-only browsing and meet users where they are, not where the content library assumes they’ll be. - Make big ideas ship. Partner day-to-day with engineering, design, data, and marketing to turn priorities into delivered features, keeping everyone aligned on goals and metrics. - Prototype, build, and ship faster. Build working prototypes yourself, using AI tools and agents where they help, to test ideas before engineering invests in full implementation. You’ll also have the opportunity to build selected new features directly into the app code using AI agents, working within the existing tech stack and development practices. Engineers will review and approve code changes, merges, and subsequent release steps to ensure quality and maintainability.   REQUIRED SKILLS - Direct-to-consumer, mobile-first track record: a proven history of building and scaling these products, ideally somewhere that lived and died by retention, not just downloads - Performance marketing partnership: real experience working alongside it. You understand what it’s brilliant at, and exactly where product has to pick up the slack - Proven impact: a track record of shipping features that measurably moved activation, engagement, or retention, not just shipped, but proven - Unit economics and monetization: a solid understanding of subscription unit economics (ARPU, LTV, CAC, payback period, and paywall conversion), and experience using them to shape product decisions and judge whether growth is sustainable and profitable - Data fluency: experience with SQL and a product analytics tool such as Amplitude or Mixpanel to build funnels, analyze cohorts, and measure the impact of product changes - Communication and stakeholder instincts: you can bring marketing and engineering into the same room and actually get alignment - AI fluency: comfortable enough with AI tools to turn a rough idea into something tangible on your own. You don’t need to wait for engineering to know if a concept has legs - Scale-up or startup background: forged in environments where you’re energized by speed, experimentation, and metrics, not slowed down by them Candidate journey: ⭕️ Recruiter call --> ⭕️ Meet the Hiring Manager--> ⭕️ Business Case --> Panel Presentation Check out some of our products Muscle Booster — https://musclebooster.welltech.com/ https://musclebooster.welltech.com  Yoga-Go — https://yogago.welltech.com/ https://yogago.welltech.com  WalkFit - https://walkfit.welltech.com/ https://walkfit.welltech.com

Location: Warszawa, Poland Workplace: hybrid We’re looking for an Expert Gameplay Programmer to join one of our unannounced projects currently in development at 11 bit studios . This position requires working in a hybrid model in our Warsaw office. What will you be doing on a day-to-day basis? Planning, prototyping, developing and maintaining gameplay features, Participating in the gameplay feature design process and working closely with designers, Evaluating new technologies and identifying opportunities to apply them to gameplay code, Debugging and optimizing gameplay code, Analyzing technical risks and requirements for gameplay solutions, Enforcing good programming practices within the programming team, Sharing knowledge and experience within the programming team. What will help you succeed in this role? At least 5 years of professional experience in a programming position in the game development industry, At least 2 years of professional experience with Unreal Engine , Preferably, professional experience working on multiplayer and/or co-op games , Expert practical knowledge of C++ , Strong understanding of gameplay systems and solutions used in modern video games, Experience taking gameplay features from prototype through implementation and iteration, Good communication skills and ability to work closely with other disciplines, Keeping up to date with current technology trends. What we offer? Health and Wellness psychological support/care private medical package Multisport Development team training budget in-office library Our office near Metro Stadion Narodowy and Dworzec Wschodni stations dog-friendly in-house gym no dress code car and bike parking chill zone video, board and arcade games Working conditions flexible working hours hybrid work (3 days from office, 2 days from home + additional pool of remote days per year) 20 or 26 days of fully-paid holiday leave international working environment Events and more attendance in game dev events relocation budget for candidates from abroad referral program annual company events merch/swag

Location: São Paulo, Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. What You’ll Do Administer, support, and optimize critical database environments, with a primary focus on SQL Server Maintain database availability, performance, security, integrity, and resilience Monitor database health, performance, capacity, and resource utilization Perform performance tuning and optimize SQL queries, indexes, execution plans, and database structures Conduct capacity planning and recommend improvements based on projected growth and business demand Troubleshoot and resolve complex database, application, and infrastructure issues Implement and manage backup, restore, replication, contingency, and recovery strategies Support Disaster Recovery planning, testing, and execution Participate in database migration and modernization projects, particularly within AWS environments Support the evolution of database architectures, administration standards, and technical best practices Collaborate with Development, Infrastructure, Cloud, Security, and Architecture teams Support development teams with SQL query optimization and physical data modeling Identify opportunities to automate recurring database-administration activities Improve operational efficiency through automation, monitoring, and standardized procedures Maintain technical documentation, operational procedures, and recovery runbooks Participate in incident response and problem-management activities for critical environments What You Bring Middle-level experience in database administration Strong hands-on expertise with Microsoft SQL Server Experience supporting critical, large-scale, or mission-critical database environments Experience working within banking or financial-services environments Strong knowledge of high availability, database security, performance optimization, and Disaster Recovery Experience working with cloud and hybrid environments, preferably AWS Hands-on experience with backup, restore, replication, contingency, and environment-recovery processes Strong SQL troubleshooting and performance-tuning skills Experience optimizing queries, indexes, execution plans, and database structures Understanding of capacity planning, monitoring, and database-health management Knowledge of infrastructure, operating systems, storage, and networking Experience supporting database migrations or modernization initiatives Ability to diagnose and resolve complex technical issues Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field Analytical, proactive, collaborative, and solution-oriented mindset Nice to have Experience with Oracle, PostgreSQL, or MySQL Knowledge of NoSQL databases Experience with Python, PowerShell, or other automation and scripting technologies Microsoft, AWS, or comparable technical certifications Experience working with Infrastructure as Code or automated cloud-provisioning tools Familiarity with Agile methodologies English level Advanced Work Type: Hybrid Location: São Paulo, Brazil Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. At Wealthsimple, we're interested in humans and money — and the complicated ways humans feel about money. Our goal in the creative department is to be a part of that conversation in meaningful ways that are completely innovative and new. We have a deep aversion to making things that already exist and to ads that feel like ads. We are looking for an experienced Associate Creative Director, Art Director to help us create innovative, human and ridiculously entertaining work. In this role you will often work as a team with a copywriter partner, but you’ll also collaborate with designers, writers, marketers and engineers across the org. You will be responsible for all aspects of creative development and production on integrated brand campaigns and projects large and small, and you will be leading creative voice in some of our biggest brand moments. In this role, you’ll have the opportunity to: - Be a highly conceptual thinker with strong storytelling and design skills. - Develop big ideas and bring them to life through every stage of production. - Own large and small brand projects and campaigns from kickoff to completion, often balancing multiple projects at once. - Be a maker-owner, but also a director-delegator, and find the right balance between those two roles for each project. - Provide art direction on visual design for integrated brand campaigns and projects of various scales and types – from film, social, digital, to interactive experiences. - Be a creative and strategic thinker who can see how creativity can solve business problems. - Use AI in a variety of ways. Whether it’s moving ideas into functional prototypes, drafts, mockups or animatics that can be evaluated more quickly, or developing and refining AI workflows for internally created assets. - Present work in a clear, passionate and dynamic way, championing the creative and vision to internal stakeholders. - Manage relationships with outside production partners when necessary. Skills You Bring - 6-10+ years of experience as an Art Director (agency experience preferred, but not necessary). - Ability to concept and art direct, developing storyboards, comps or animatics without assistance from the Design team - Extensive experience with integrated campaigns, from strategic development
through creative development and delivery - Production experience across all platforms - film, digital, social, and print - Well-versed in Adobe Creative Suite and able to be a hands-on creative delivering
comps, layouts, and assets across all media types as well as give direction to studio
designers where applicable - Familiarity with AI image and video generation tools. - A truly collaborative creative approach. - Give and receive constructive feedback in a respectful manner - Travel for production when necessary. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: LATAM Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows. You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.   KEY RESPONSIBILITIES User Support and Issue Resolution - Provide timely and professional support to players regarding payments, accounts, and platform usage - Investigate complex payment and account issues beyond automated support - Validate payment status, identify root causes, and coordinate resolution with internal teams - Distinguish between payment issues, product defects, and game-related inquiries Ticket Management - Manage incoming requests and ensure SLA compliance - Maintain clear and consistent communication throughout the lifecycle of each case - Prioritize and escalate issues with the appropriate context and supporting information Monitoring and Continuous Improvement - Identify recurring issues and report trends affecting product, payments, or user experience - Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues - Contribute to scaling support operations through process improvements and automation REQUIRED QUALIFICATIONS - Experience in customer support, technical support, user operations, or a similar customer-facing role - Excellent written and spoken English with clear, professional communication skills - Strong analytical and problem-solving skills with attention to detail and process discipline - Ability to explain technical or operational issues in a simple, user-friendly way - Ability to work in a shift-based or flexible schedule PREFERRED QUALIFICATIONS - Experience in gaming, mobile applications, or digital products - Experience in payments, fintech, or banking operations - Familiarity with customer support platforms such as Zendesk or Intercom - Understanding of payment flows, transaction lifecycles, and common payment issues WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Asia Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows. You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.   KEY RESPONSIBILITIES User Support and Issue Resolution - Provide timely and professional support to players regarding payments, accounts, and platform usage - Investigate complex payment and account issues beyond automated support - Validate payment status, identify root causes, and coordinate resolution with internal teams - Distinguish between payment issues, product defects, and game-related inquiries Ticket Management - Manage incoming requests and ensure SLA compliance - Maintain clear and consistent communication throughout the lifecycle of each case - Prioritize and escalate issues with the appropriate context and supporting information Monitoring and Continuous Improvement - Identify recurring issues and report trends affecting product, payments, or user experience - Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues - Contribute to scaling support operations through process improvements and automation REQUIRED QUALIFICATIONS - Experience in customer support, technical support, user operations, or a similar customer-facing role - Excellent written and spoken English with clear, professional communication skills - Strong analytical and problem-solving skills with attention to detail and process discipline - Ability to explain technical or operational issues in a simple, user-friendly way - Ability to work in a shift-based or flexible schedule PREFERRED QUALIFICATIONS - Experience in gaming, mobile applications, or digital products - Experience in payments, fintech, or banking operations - Familiarity with customer support platforms such as Zendesk or Intercom - Understanding of payment flows, transaction lifecycles, and common payment issues WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

- Что будет в зоне ответственности: управление портфелем из 10+ параллельных проектов; контроль темпа, дедлайнов, качества и ключевых результатов;

Location: Europe (+/- 3 hours) Workplace: Remote 👋 A LITTLE ABOUT US We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. 👩‍💻THE ROLE We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term. 🫶YOU WILL BE VALUED FOR - Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects. - Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform. - AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows. - Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone. - Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate. - Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred. - Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call. - Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve. - Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience. 🙌 WHAT WILL YOU BE DOING - Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them. - Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback. - Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design. - Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns. ✨ WHAT'S NEXT? Here's what our process will look like: - A screening interview with our People Team - 30 minutes - Interview with Support team member (technical interview) - 45 minutes - Technical Exercise - Meeting Hiring Manager + Support Team - 45-60 minutes - Meeting our CEO - 30 minutes - Offer *This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted! 👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.

Location: London, United Kingdom Workplace: none About us: At Praktika.ai we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars. After raising $30 million in Series-A funding, we are growing and looking for a Account Executive, to join us! We are a global small team of 50 innovators who are pushing the boundaries of what’s possible in language learning and tutoring. In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup. About the role: You will be the first person at Praktika whose whole job is selling to companies. You run the full cycle yourself: find the account, open it, run the demo, set up the trial, answer the security questionnaire, price it, close it, then go back for the other sites in the same group. No SDR feeds you. No solutions engineer joins your calls. The languages matter as much as the selling. Our buyers are local HR and training managers at sites where the working language is English and daily life is not. They buy in their own language. You will work primarily in Spanish or French, with English internally. You report to the CRO. We are hiring a full-cycle Account Executive rather than an SDR or a BDR on purpose. At this volume, splitting prospecting from closing creates a handoff that costs more than it saves. One person who owns a deal from first touch to signature will learn faster and close more than two people passing leads between them. We will revisit that once inbound volume makes your time the bottleneck.What you'll do What you will own Pipeline. Work the inbound queue in hours rather than days, and build outbound into the markets where we have customers but no coverage. Around half your pipeline should be self-sourced by month six. The full cycle. Discovery, demo, trial setup, seat sizing, pricing, security review, contract, signature. You complete security questionnaires yourself, from a canonical answer sheet we maintain. Expansion. Most of our accounts are one site of a larger group. Winning the second and third site of a company already paying us is the highest-yield motion we have, and it is a formal part of your number. CRM discipline. Attio is the system of record. Deal value, seat count and stage current on every deal. Our data quality today is poor and you are the person who fixes it. Market feedback. You will be the only person hearing objections daily. We expect you to tell us what is breaking and what to build. Who we are looking for Professional fluency in French or Spanish, plus English. Three or more years closing B2B software full cycle, with a median deal size under $20,000. Evidence of 25 or more deals closed in a single year. You built your own pipeline. Strong signals You have sold to HR, L&D or operations buyers. You have worked somewhere small enough that you also wrote the sequences, built the list and argued about the pricing page. You have sold into Latin America from Europe and know what that does to a calendar. You have worked alongside a self-serve funnel and understand that some deals should never get a call. Please skip this role if any of the following describes you. You have only sold six-figure contracts on six-month cycles. Your last three years came with an SDR, a solutions engineer and a deal desk. You want a named account list handed to you. You want to manage people within a year. This role has no reports and will not have any for some time. You need a defined process. You will be writing it. Why should you join Praktika: We expect dedication and hard work—but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table. Top-tier salary to match your top-tier skills Equity that grows with your impact: Equity growth via stock options 26 days holidays plus bank holidays. (34 days per year) Yearly off-sites: Last year was in Dubai! Health and wellness benefits to support your overall well-being through Safetywing Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools Annual educational budget of up to $1,000 Interview Process: We will provide you with feedback throughout the interview process. Join Praktika and lead the charge in driving exponential growth and innovation. Apply now to be part of a team that is redefining language learning for millions of users worldwide.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: The Senior People Technology Analyst is responsible for leading the design, configuration, and continuous evolution of Workday Human Capital Management (HCM) capabilities as part of SIE’s global People Technology platform. This role serves as a senior technical leader and functional expert within People Technology Services (PTS), with senior ownership within the Workday Core HCM domain. This role is responsible for system configuration, business process optimization, security administration, custom reporting, and end-user support. Works closely with HR leadership, Payroll, IT, and cross-functional teams to ensure data integrity, streamline employee lifecycle workflows, and maximize the value of the organization’s Workday platform. The role is accountable for ensuring that core HCM solutions are scalable, precise, and aligned with global business requirements, while also contributing to broader Workday platform design and delivery. The role works closely with Human Resources stakeholders to translate policy, regulatory requirements, and business processes into scalable, system-driven solutions. Operating within a globally consistent Agile delivery model, this role balances deep domain expertise with cross-platform contribution. The role partners with Product, Integration, Data, and Architecture stakeholders to deliver cohesive, end-to-end solutions and to establish sustainable configuration patterns across the platform. This role is suited for individuals who combine deep expertise in Workday HCM with strong systems thinking, technical leadership, and the ability to influence design decisions across a global platform. What you'll be doing: Domain Ownership & Platform Leadership (Core HCM) Serve as a senior functional and technical lead for the Workday Core HCM domain, leading complex configuration design, system enhancements, and ongoing platform evolution. Lead the design and implementation of complex Core HCM solutions in partnership with Human Resources stakeholders, ensuring alignment with business requirements, global standards, regulatory requirements, and operational needs: Configure and maintain core Workday HCM components, including supervisory organizations, job families, positions, location hierarchies, and worker profiles. Design, build, and optimize Workday Business Processes (BPs) (e.g., Hire, Transfer, Promote, Terminate, Job Change) using condition rules and validation logic. Manage domain and business process security policies, ensuring appropriate role-based access control and data privacy compliance. Define and enforce configuration design patterns that ensure scalability, reusability, and maintainability Serve as a key technical authority for Core HCM design decisions, guiding trade-offs between business requirements, system capabilities, and long-term platform sustainability. Ensure alignment of HCM and core configurations with global policies, regulatory requirements, and downstream dependencies (e.g., payroll) Solution Design & Delivery Leadership Engage with Human Resources stakeholders to clarify requirements, challenge assumptions, and guide toward scalable, platform-aligned solutions Lead end-to-end delivery of complex Workday HCM related initiatives, including design, build, testing, and deployment readiness Translate complex business rules, policies, and regulatory requirements into structured, scalable system configurations Provide technical leadership across workstreams, ensuring consistency and quality of solutions delivered by the team Support and guide analysts in solution design and configuration, ensuring alignment with platform standards Platform Engineering & Cross-Domain Contribution Contribute to broader Workday platform design and configuration across additional domains (e.g., Absence & Leave, Compensation, Talent, Performance) Collaborate with Integration and Data specialists to ensure end-to-end solution integrity Participate in platform-level design discussions, influencing architecture, standards, and ways of working Ensure solutions integrate effectively with upstream and downstream systems Data, Reporting & Downstream Integrity Design and oversee reporting solutions and calculated fields supporting core HCM and related processes Ensure Workday HCM core data supports HR reporting, compliance, and downstream processes (e.g., payroll and analytics) Ensure data accuracy, integrity, and consistency across Workday configurations and downstream consumers Platform Reliability & Continuous Improvement Ensure reliability and stability of business processes through proactive issue identification and root cause resolution Identify systemic issues and drive structural improvements to platform design and configuration practices Lead initiatives to simplify, standardize, and continuously improve Core HCM configurations, business processes, and data structures. Contribute to evolving platform standards, governance models, and configuration frameworks Governance, Compliance & Standards Ensure adherence to global PTS design standards, governance practices, and engineering principles Ensure core HCM configurations meet data privacy, security, and audit requirements Contribute to documentation standards, testing practices, and release management processes What we're looking for: 8+ years of experience with enterprise platforms, including significant hands-on experience with Workday Demonstrated expertise in designing and implementing core HCM solutions, eligibility rules, calculated fields and business processes Proven ability to own and lead complex configuration domains, including defining design patterns and standards Strong understanding of core HCM related business processes across multiple regions and regulatory contexts Demonstrated ability to translate complex business rules and policies into scalable, maintainable system configurations Proven ability to troubleshoot and resolve complex configuration issues, including calculation logic and system behavior Hands-on experience developing Workday reports and Workday Security configuration Hands-on experience with mass data uploads using Enterprise Interface Builder (EIB) tools. Experience working across multiple Workday domains and understanding cross-domain dependencies Ability to guide and mentor other analysts in solution design and delivery Preferred Qualifications: Familiarity with payroll processes and downstream integrations Exposure to integrations (e.g., EIB, Core Connectors) or inbound/outbound payroll feeds Experience contributing to platform architecture, standards, or governance frameworks Experience working in global, matrixed enterprise environments Profile: Deep expertise in Workday Core HCM, with the ability to lead complex solution and configuration design. Strong systems thinker who understands cross-domain dependencies, downstream impacts, and the broader People Technology ecosystem. Skilled at translating complex or ambiguous business requirements, policies, and regulations into scalable, sustainable system solutions. Operates as a senior technical leader who guides others, influences design decisions, and remains hands-on when needed. Trusted partner to Human Resources stakeholders, with strong consulting, communication, and problem-solving skills. Demonstrates strong ownership, sound judgment, and a consistent focus on data integrity, platform reliability, and high-quality outcomes. Comfortable working in a global, evolving environment, with the ability to influence beyond immediate responsibilities Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.