Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey's first Content Designer, you'll shape how people understand, interact with, and trust our product. You'll lead content design across interfaces and AI responses, defining everything from terminology and interaction patterns to how Harvey expresses itself.
Working closely with product designers, engineers, PMs, and AI researchers, you'll bring clarity and consistency to experiences across the Harvey ecosystem. You'll lay the foundations for our content practice and develop the tools and guidance that help teams put content principles into practice as they design and ship.
We're looking for someone who combines strong writing craft with systems thinking and a clear point of view on AI experiences.
WHAT YOU'LL DO
- Define Harvey's voice, tone, and content principles across interfaces and AI responses.
- Lead content design of key experiences, from initial concept through polished execution.
- Develop AI-assisted tools and guidance that help teams apply content standards as they build.
- Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
WHAT YOU HAVE
- 8+ years (Staff) in content design, UX writing, or content strategy, with a portfolio that demonstrates your best work.
- Ability to translate complex concepts into clear, intuitive language for expert audiences.
- Deep understanding of voice, tone, and content systems, with a strong sense of writing craft.
- Ability to design AI experiences and use AI-assisted tools to scale content quality.
- Ability to move between content details and broader strategy, building a content practice while maintaining a high pace of execution and quality bar.
- Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners
- Strong opinions, loosely held, being comfortable challenging conventions and evolving best practices as the discipline changes
- Comfort operating in ambiguous problem spaces and bringing structure where it doesn't yet exist
- Excellent communication and storytelling skills to articulate content decisions and rationale.
COMPENSATION
$195,500- 264,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey's first Content Designer, you'll shape how people understand, interact with, and trust our product. You'll lead content design across interfaces and AI responses, defining everything from terminology and interaction patterns to how Harvey expresses itself.
Working closely with product designers, engineers, PMs, and AI researchers, you'll bring clarity and consistency to experiences across the Harvey ecosystem. You'll lay the foundations for our content practice and develop the tools and guidance that help teams put content principles into practice as they design and ship.
We're looking for someone who combines strong writing craft with systems thinking and a clear point of view on AI experiences.
WHAT YOU'LL DO
- Define Harvey's voice, tone, and content principles across interfaces and AI responses.
- Lead content design of key experiences, from initial concept through polished execution.
- Develop AI-assisted tools and guidance that help teams apply content standards as they build.
- Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
WHAT YOU HAVE
- 8+ years (Staff) in content design, UX writing, or content strategy, with a portfolio that demonstrates your best work.
- Ability to translate complex concepts into clear, intuitive language for expert audiences.
- Deep understanding of voice, tone, and content systems, with a strong sense of writing craft.
- Ability to design AI experiences and use AI-assisted tools to scale content quality.
- Ability to move between content details and broader strategy, building a content practice while maintaining a high pace of execution and quality bar.
- Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners
- Strong opinions, loosely held, being comfortable challenging conventions and evolving best practices as the discipline changes
- Comfort operating in ambiguous problem spaces and bringing structure where it doesn't yet exist
- Excellent communication and storytelling skills to articulate content decisions and rationale.
COMPENSATION
$195,500- 264,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Houston
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
About the Role
We are looking for an experienced business analyst to join the Unified Platform - Commodities team. In this role, you will leverage deep Openlink Endur ETRM expertise to support and improve systems that underpin our commodities trading business, with a focus on physical energy trading across natural gas and power.
You will serve as a bridge between trading desks, operations teams, and software engineers — providing production support, translating business needs into technical requirements, and ensuring seamless daily operations across Endur and related systems.
What You’ll Do
Provide first-level production support for Openlink Endur, resolving complex issues and ensuring system availability
Support deal modeling, deal lifecycle management, and product configuration
Manage risk valuation, P&L reporting, market and reference data setup, and instrument building
Support integrations between Endur and related systems
Gather requirements from business users and translate them into technical specifications
Test new features before production release
Build documentation for procedures, troubleshooting, and system architecture
What We’re Looking For
5–10 years of experience with ION Openlink Endur
5+ years of experience with natural gas trading
2+ years of experience with power trading
1–2 years of experience with AVS, JVS, or Open Components
Hands-on experience with trade booking, valuation, risk modeling on a forward basis, pricing, settlement, and scheduling
Strong understanding of ETRM processes across front, middle, and back office
Able to write SQL queries using the Endur data model
Strong communication and organizational skills
Relevant bachelor’s degree or equivalent work experience
Nice to Have
Experience with settlements, confirmations, and invoicing
Experience with Java or Python scripting
Familiarity with Jira and Confluence
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-SK1]
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic is hiring a People Services Partner, Compliance. People Services runs the day-to-day operations that keep the employee lifecycle moving, which includes making sure our processes and programs are compliant. We are looking for someone with a strong People Ops foundation, who is excited to take ownership of our existing compliance workstreams and build the program as the company grows.
This is a hands-on role where you will represent People Services in audits, manage our background check program, and prepare and file required reporting. You will work closely with partners across the company (including People Legal, People Systems, Payroll, Internal Audit, and our broader company Compliance team) to turn compliance requirements into clear, scalable processes.
Key responsibilities
Program management
Work with People Services to create and refine processes across onboarding and the employee lifecycle.
Manage our global background check program, which includes owning our vendor partnership.
Prepare for obligations that come with new locations, headcount thresholds, or new regulations, partnering with Legal to understand them and design solutions.
Manage an HR compliance calendar to track compliance programs and deadlines globally.
Proactively look for ways to streamline and automate the work in your scope, making compliance easy to navigate for our team and our partners.
Audits, reporting, and governance
Support internal and external audits by documenting our controls, gathering evidence, and walking auditors through our processes.
Collaborate with cross-functional partners on controls that touch multiple teams, ensuring clear roles and responsibilities within these processes.
Prepare and file required government reports, partnering with People Systems to build scalable reporting solutions.
Serve as the People Services point person on relevant policies, reviewing existing ones and collaborating with policy owners on new ones.
Minimum qualifications
Have worked on HR compliance and governance across multiple countries (including the United States)
Have represented People Operations in internal and external audits
Have prepared and filed required government reporting
Communicate clearly with partners, auditors, and employees, flexing your communication style for your audience
Enjoy navigating ambiguity and being the one to help drive clarity
Move quickly without sacrificing quality or introducing risk
Preferred qualifications
Have 6+ years working in HR/People Ops
Have experience building and leading an HR compliance program
Have experience scaling a global background check program
Have experience managing processes and data in Workday, including building custom Workday reports
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$235,000
—
$235,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, Massachusetts, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran + dbt is seeking a Manager of Security Operations, Incident Detection and Response, to bolster and improve the robustness and security of the platform and the entire enterprise. This people-leadership role is hands-on and execution-focused, requiring deep expertise in security operations, incident detection and response, AI-driven security automation, and securing multi-tenant SaaS environments. You'll build and lead a high-performing team, own the detection and response technology stack, and serve as the accountable leader for incident response across the entire enterprise, ensuring threats are detected, contained, and remediated quickly from endpoint to cloud to production.
This is a full-time remote position based out of the US (EST Time Zone).
Technologies You’ll Use
Crowdstrike, Okta, Google Workspace, Wiz, Open Source, Notion, JIRA
What You’ll Do
People Leadership:
Lead, mentor, and develop a team of detection and response engineers and analysts. Set clear goals, manage performance, and grow careers while fostering a culture of ownership, curiosity, and urgency.
Hiring & Team Building:
Recruit, hire, and onboard top security talent. Define team structure, roles, on-call rotations, and hiring plans to scale the team alongside the business.
Enterprise Incident Response:
Own the incident response program for the entire enterprise, including investigation, containment, eradication, remediation, and post-incident review. Act as incident commander for major security events and coordinate with Legal, Privacy, Communications, and executive leadership.
Detection Engineering:
Build, optimize, and maintain high-fidelity detections across cloud, identity, endpoint, SaaS, and application layers, using threat-informed approaches such as MITRE ATT&CK to close coverage gaps.
AI-Driven Security Operations:
Drive the adoption of AI, including LLMs and AI agents, to automate alert triage, enrichment, investigation, and response. Evaluate and integrate AI capabilities to scale the team, and build detections for threats targeting AI systems and AI usage across the enterprise.
Multi-Tenant SaaS Security:
Design detection and response strategies tailored to a multi-tenant SaaS platform, including tenant isolation, cross-tenant access, and customer data protection. Lead customer-impacting incident response and coordinate customer notifications.
Security Technology Ownership:
Own the security operations technology stack, including SIEM, SOAR, EDR/XDR, cloud detection and response, and log pipelines. Manage the roadmap, budget, and vendor relationships.
Threat Hunting & Intelligence:
Lead proactive threat hunting and integrate threat intelligence to identify and mitigate emerging threats before they impact the business.
Cross-Team Collaboration:
Work directly with engineering, infrastructure, IT, application security, and GRC teams to integrate detection and response practices and remediate risks across build pipelines, runtime environments, and corporate systems.
Tooling & Automation:
Develop and maintain automation, playbooks, and integrations to streamline security processes and provide self-service security tools to the organization.
Security Standards & Metrics:
Implement consistent security controls, monitoring, and alerting across the enterprise. Define and report on key metrics such as mean time to detect (MTTD) and mean time to respond (MTTR), and support compliance requirements.
Knowledge Sharing:
Stay up to date with trends in security operations, incident response, cloud security, and AI security, applying this knowledge to improve the Fivetran platform's security posture.
Skills We’re Looking For
Security Operations & Incident Response Expertise:
Deep expertise in detecting, investigating, and responding to security incidents, with a track record of leading enterprise-wide incident response.
People Management:
Proven experience managing, hiring, and developing security teams, including setting priorities, managing performance, and building a strong team culture.
Multi-Tenant SaaS Experience:
Extensive experience securing and responding to incidents in multi-tenant SaaS environments at scale, with a strong understanding of tenant isolation and customer data protection.
AI Proficiency:
Hands-on experience applying AI, including LLMs and AI agents, to security operations to automate detection, triage, and response, and a strong understanding of the risks AI introduces.
Cloud & Infrastructure Security:
Strong experience with cloud platforms (e.g., AWS, GCP, Azure), Kubernetes, and containerized environments, including cloud-native logging and detection.
Detection & Response Tooling:
Proficiency with SIEM, SOAR, EDR/XDR, identity, and cloud detection tools, and experience integrating them into automated workflows.
Technology Ownership:
Experience owning a security technology roadmap, including tool selection, budgets, and vendor management.
Problem-Solving:
Excellent problem-solving and troubleshooting skills, with the ability to make sound decisions under pressure in fast-paced environments.
Communication:
Strong communication skills with the ability to effectively collaborate with and educate engineering teams, and to communicate clearly with executives and customers during incidents.
Curiosity & Urgency:
Demonstrates strong curiosity, a sense of urgency, and a hands-on approach to diving deep into complex technical problems to drive timely and effective solutions.
#LI-Remote
#LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$186,701
—
$233,376 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran + dbt is seeking a Manager of Security Operations, Incident Detection and Response, to bolster and improve the robustness and security of the platform and the entire enterprise. This people-leadership role is hands-on and execution-focused, requiring deep expertise in security operations, incident detection and response, AI-driven security automation, and securing multi-tenant SaaS environments. You'll build and lead a high-performing team, own the detection and response technology stack, and serve as the accountable leader for incident response across the entire enterprise, ensuring threats are detected, contained, and remediated quickly from endpoint to cloud to production.
This is a full-time remote position based out of the US (EST Time Zone).
Technologies You’ll Use
Crowdstrike, Okta, Google Workspace, Wiz, Open Source, Notion, JIRA
What You’ll Do
People Leadership:
Lead, mentor, and develop a team of detection and response engineers and analysts. Set clear goals, manage performance, and grow careers while fostering a culture of ownership, curiosity, and urgency.
Hiring & Team Building:
Recruit, hire, and onboard top security talent. Define team structure, roles, on-call rotations, and hiring plans to scale the team alongside the business.
Enterprise Incident Response:
Own the incident response program for the entire enterprise, including investigation, containment, eradication, remediation, and post-incident review. Act as incident commander for major security events and coordinate with Legal, Privacy, Communications, and executive leadership.
Detection Engineering:
Build, optimize, and maintain high-fidelity detections across cloud, identity, endpoint, SaaS, and application layers, using threat-informed approaches such as MITRE ATT&CK to close coverage gaps.
AI-Driven Security Operations:
Drive the adoption of AI, including LLMs and AI agents, to automate alert triage, enrichment, investigation, and response. Evaluate and integrate AI capabilities to scale the team, and build detections for threats targeting AI systems and AI usage across the enterprise.
Multi-Tenant SaaS Security:
Design detection and response strategies tailored to a multi-tenant SaaS platform, including tenant isolation, cross-tenant access, and customer data protection. Lead customer-impacting incident response and coordinate customer notifications.
Security Technology Ownership:
Own the security operations technology stack, including SIEM, SOAR, EDR/XDR, cloud detection and response, and log pipelines. Manage the roadmap, budget, and vendor relationships.
Threat Hunting & Intelligence:
Lead proactive threat hunting and integrate threat intelligence to identify and mitigate emerging threats before they impact the business.
Cross-Team Collaboration:
Work directly with engineering, infrastructure, IT, application security, and GRC teams to integrate detection and response practices and remediate risks across build pipelines, runtime environments, and corporate systems.
Tooling & Automation:
Develop and maintain automation, playbooks, and integrations to streamline security processes and provide self-service security tools to the organization.
Security Standards & Metrics:
Implement consistent security controls, monitoring, and alerting across the enterprise. Define and report on key metrics such as mean time to detect (MTTD) and mean time to respond (MTTR), and support compliance requirements.
Knowledge Sharing:
Stay up to date with trends in security operations, incident response, cloud security, and AI security, applying this knowledge to improve the Fivetran platform's security posture.
Skills We’re Looking For
Security Operations & Incident Response Expertise:
Deep expertise in detecting, investigating, and responding to security incidents, with a track record of leading enterprise-wide incident response.
People Management:
Proven experience managing, hiring, and developing security teams, including setting priorities, managing performance, and building a strong team culture.
Multi-Tenant SaaS Experience:
Extensive experience securing and responding to incidents in multi-tenant SaaS environments at scale, with a strong understanding of tenant isolation and customer data protection.
AI Proficiency:
Hands-on experience applying AI, including LLMs and AI agents, to security operations to automate detection, triage, and response, and a strong understanding of the risks AI introduces.
Cloud & Infrastructure Security:
Strong experience with cloud platforms (e.g., AWS, GCP, Azure), Kubernetes, and containerized environments, including cloud-native logging and detection.
Detection & Response Tooling:
Proficiency with SIEM, SOAR, EDR/XDR, identity, and cloud detection tools, and experience integrating them into automated workflows.
Technology Ownership:
Experience owning a security technology roadmap, including tool selection, budgets, and vendor management.
Problem-Solving:
Excellent problem-solving and troubleshooting skills, with the ability to make sound decisions under pressure in fast-paced environments.
Communication:
Strong communication skills with the ability to effectively collaborate with and educate engineering teams, and to communicate clearly with executives and customers during incidents.
Curiosity & Urgency:
Demonstrates strong curiosity, a sense of urgency, and a hands-on approach to diving deep into complex technical problems to drive timely and effective solutions.
#LI-Remote
#LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$186,701
—
$233,376 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Executive Briefing program brings senior leaders from our most strategic customers together with our spokespeople, product leaders, and researchers. As a Program Manager, Executive Briefings, you will run the program at one of our briefing centers and help build the global operating model that ensures an exceptional and consistent experience across the globe.
You will be the main program lead for your location and own briefings end to end: qualification and intake, agenda design, speaker selection, and day-of execution. You will set the objectives and design for each agenda and develop it jointly with Sales. You will also be the local account teams' go-to partner on how to use a briefing to move their most important opportunities forward.
You will manage the global workstream and set the standard every center follows, so customers get the same quality of briefing wherever they meet us. This is a highly cross-functional role. You will work with regional GTM leadership and the Office of the CCO on account selection and program strategy, with Product Marketing on content, with Solutions on technical deep-dives and demos, with Anthropic's executive bench on sponsorship and participation, and with Workplace, Security, and Revenue Operations on the experience and systems behind every briefing. You will be comfortable running every part of a briefing yourself and maintaining tight alignment with internal stakeholders.
Key responsibilities
Own the Executive Briefing program at your location: the local calendar, capacity planning, the request and intake process from Sales, and operating SLAs, applied against global criteria and regional allocation
Work with regional GTM leadership to decide which strategic accounts receive a briefing each quarter, hold the qualification bar, and proactively surface accounts that should be engaged
Lead discovery with account teams before each briefing to understand the customer's objectives, business context, and stage of evaluation, and turn that into a tailored agenda
Own agenda design and co-own agenda development with Sales for every briefing, including the narrative arc, discussion topics, speakers, and demos
Build and manage the speaker bench for your location: identify, source, and match speakers to briefings, run prep, and manage capacity so no one is over-asked
Own day-of orchestration and the customer experience standard at your center, in partnership with Workplace on logistics
Contribute to the playbooks, tooling, and best practices that let the program scale consistently across centers while allowing for regional nuance
Share intake and triage on a rotation across time zones so every request gets a decision within the defined SLA
Maintain one source of truth for criteria, lead times, and process so account teams get one answer
Own measurement and reporting for your center and contribute to global reporting on briefing volume, capacity and allocation, strategic-account coverage, and program-influenced pipeline and expansion
Onboard and coach briefing team members and contractors across locations
Minimum qualifications
Experience running executive briefings, customer events, or a comparable program for senior external audiences
Program management skills, including intake and prioritization, capacity planning, and managing multiple concurrent programs against SLAs
Experience designing agendas and facilitating discussions with C-level or other senior customer audiences
Experience building processes, playbooks, or tooling that help a program operate consistently
Ability to track, report on, and communicate program metrics such as volume, coverage, and pipeline influence
Strong written and verbal communication skills, with the ability to partner credibly with field leadership, executives, and internal subject matter experts
Work on site at your briefing center when briefings take place
Preferred qualifications
5+ years of experience building or scaling an executive briefing program, or a similar customer-facing program, at an enterprise technology company
Experience in a high-volume briefing environment
Experience with CRM and reporting tools such as Salesforce, and with connecting program activity to pipeline and expansion outcomes
Experience identifying and surfacing speakers for the speaker bench and managing speaker capacity across product, research, and executive teams
Experience working across time zones or across multiple sites to set one global standard
Experience onboarding or coaching new team members or contractors
Familiarity with AI products and how enterprises evaluate and adopt them
Interest in Anthropic's mission to build AI that is safe and beneficial
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£1
—
£1 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Salt Lake City, UT
As a full-service engineering, design, and construction services firm, Mi-Tech delivers comprehensive, in-house support for utility, infrastructure and heavy civil projects from planning and design through execution. Our multidisciplinary team provides practical, innovative solutions that emphasize cost efficiency, constructability, and long-term value. Founded in 1985, Mi-Tech has built a reputation for excellence in engineering, design, environmental, laboratory, technical, and field support across the many industries we serve. As a proud member of the Michels Family of Companies, Mi-Tech collaborates across our internationally respected roster of construction craft and professionals to deliver integrated, end-to-end solutions that meet the highest standards of quality and performance.
In your role as a structural engineer at Mi-Tech, you’ll design a wide variety of temporary and permanent structures associated with the construction of utility, infrastructure and heavy civil projects. Primary job responsibilities include developing calculation submittals, development of design and shop drawings, and supporting project pursuits and bids through preliminary evaluations and analyses. Additional tasks include supporting other engineers, communication and coordination with design and field teams, and providing support to senior engineers with any other assigned duties.
Why Mi-Tech Services Inc.?
We are committed to hiring the best people and giving them the best equipment.
We are dedicated to improving energy distribution & telecommunication services that serve and improve the communities around us.
Our steady, strategic growth revolves around a commitment to quality. If it’s worth doing, it’s worth doing right.
We are family owned and operated. We work to see each other succeed, not to increase a stock market valuation.
We invest an average of $5,000 per employee on training each year. We want each of our team to learn and grow.
We believe everyone is responsible for promoting safety, regardless of job title. We are our brothers’ and sisters’ keeper.
We are a part of the Michels Family of Companies – one of North America’s largest, most diversified energy and infrastructure construction companies.
Why you?
You like to surround yourself with dedicated, genuine, value-driven people.
You are up to new challenges and opportunities. You like to learn and try new things.
You cringe when you hear: “Because that’s the way we’ve always done it.”
You like to know your efforts are noticed and appreciated.
You believe that individual commitment to a group effort is key to success.
You want your work to make a tangible difference in people’s lives.
What It Takes
Bachelors degree in Civil Engineering and have 0 to 2 years minimum of experience in the design of temporary works, heavy civil, or infrastructure projects.
Masters degree in Civil Engineering with an emphasis in structures preferred.
Successful completion of the FE exam
Proficiency with MS Excel, Mathcad, AutoCAD, and Finite Element Analysis.
Previous construction field experience is a plus.
Candidate must possess a strong attention to detail and the ability to work in a quickly changing environment.
Excellent interpersonal skills, oral and written communication are required.
Must possess a valid driver's license and an acceptable driving record as determined by the Michels Review Team
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: New York
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
About the Galaxy Summer Internship Program
The Galaxy NYC Summer Internship Program is an immersive, nine-week experience taking place on-site in our New York HQ office. During the nine weeks, you will gain hands-on, practical work experience on our Sales and Trading team(s), working on real products and problems alongside the people building them. In addition to learning on the job, Galaxy interns participate in professional development programming, social events, and networking opportunities with senior leaders.
This year, we’re adding a rotational element to our Sales and Trading internship, giving interns exposure across more than one area of the business. When you apply, you’ll be asked to rank your top three desk preferences. If we think you’re a great fit, we’ll be in touch and will let you know which seat you’re being considered for.
There will be internship opportunities across:
Franchise Trading
Principal Trading
Sales
Lending
On Chain Trading
Program Dates
:
June 7th – August 6th, 2027
What You'll Do:
Support Galaxy Trading through working on a variety of projects collaboratively and independently – past projects have concentrated on market/token analyses, scripting and automation, trading strategies, and operational support
Learn the scope of the products and tailored solutions offered to Galaxy clients
Help the sales team refine coverage models, automate workflows, and create product offering decks
Assist with the day-to-day processes of the team including (but not limited to) creating market color reports, prospecting new accounts and managing existing relationships, creating trade ideas and structuring trades
Grow your interest and knowledge of digital assets, DeFi, macro, derivatives and more
Pitch trades based on what you have learned on the desk
What We're Looking For:
General knowledge of the cryptocurrency ecosystem
Broad interest in Global Markets, Trading, Derivatives, Strategy and Business Development
Critical Thinking skills with a solutions-oriented mindset
Strong emotional intelligence and a comfort level communicating with others
Ability to multi-task quickly and efficiently
Proactive and entrepreneurial spirit
Knowledge of Python/SQL/Excel
Eligibility Requirements:
Undergraduate or master’s students graduating between December 2027 and June 2028
Eligible master’s students must have fewer than two years of relevant, full-time work experience
Students enrolled in PhD or JD programs are not eligible to apply
Here are some of the industry-leading benefits of interning at Galaxy:
Opportunities to learn about the Digital Asset and Data Center industries
Free daily snacks and weekly lunches
Smart, entrepreneurial and fun colleagues
Employee Resource Groups
*Benefits may vary based on location.
Interns are classified as non-exempt employees and will be paid a rate of $55/hr.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary:
We are seeking a Solution Analyst with proven experience in SaaS-based customer and technical support environments, particularly within clinical environments. Your primary focus will be delivering exceptional customer experiences while resolving technical queries related to our cloud-based healthcare applications.
You should be comfortable prioritizing tasks and resolving customer issues independently or collaboratively using various communication channels and tools. Success in this role requires calm, methodical troubleshooting of simple to moderately complex system issues, and a strong understanding of administrative workflows in long-term care and medical facilities.
Key Responsibilities:
•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.
•Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.
•Troubleshoot technical issues through log analysis, research, and problem recreation.
•Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.
•Leverage and contribute to the internal knowledge base to improve support efficiency.
•Consistently meet or exceed service delivery standards and key performance indicators (KPIs).
•Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.
•Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.
Your Key Strengths:
• Prior experience with the QuickMAR software preferred.
• LTHC Industry and PCC Platform Experience (Preferred not required)
• Working knowledge of Nursing, Skilled Nursing, Home and Hospice (RN, CNA, LPN, Preferred not required)
• 1-2 years previous work experience in a Customer Support Environment
•Degree, or Post-Secondary Education in HealthCare, Business Administrations, Information Technology (Preferred not required)
•Strong understanding of clinical workflows and business processes in long-term care or medical facilities.
•Demonstrated problem-solving skills and ability to manage customer expectations.
•Excellent written and verbal communication skills.
•Comfortable in fast-paced, high-demand environments.
•Quick learner with strong technical aptitude.
•Detail-oriented, analytical, patient, and an active listener.
•High level of customer focus and empathy.
•Experience collaborating with cross-functional technical teams.
•Experience supporting and troubleshooting web-based SaaS applications.
•Familiarity with diagnostic tools used to resolve customer issues.
•Experience leveraging AI tools and assistants (e.g., MS Co-Pilot, ChatGPT)
•Experience using Salesforce/Service Cloud or similar support platforms.
•Previous work experience in Clinical Administration or HealthTech (preferred but not required).
•Proven background in SaaS customer and technical support environments.
•Experience with Kibana and AppDynamics (preferred but not required).
#LI-MG1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $65,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime-Eligible
Location: London
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
UP (Unified Platform) consolidates data and technologies into a comprehensive solution, accelerating time to market. Optimizing decision-making and research, our platform simplifies implementing new ideas, enhancing our competitive edge. We work from high-level requirements where programmers are expected to gain an intimate understanding of the business. We strive for an environment where developers have the autonomy to pursue business solutions without arbitrary management constraints. We are a group of polyglots and technologists always seeking to find the right tool for each problem. Broadly, the development teams at DRW believe in rapid deployment and feedback, automated testing, and cohesive, transparent, lightly coupled service architectures.
The Platform Services team builds self-service platform products that simplify how development teams interact with infrastructure. Its goal is to let teams focus on delivering business value rather than on platform integrations and infrastructure complexity. Examples include:
Access Management
– Work towards a single source of truth for who can do what at DRW. Simplify engineering's approach to Identity and Access Management (IAM) by providing a platform that can be used to manage access across DRW's proprietary and third-party systems.
Limit Monitoring
– Create a platform for defining and monitoring firmwide trading limits across domains like Risk, Treasury, and Compliance.
Data Tables
– Provide a best-of-breed service for managing lightweight datasets, with built-in support for temporal (point-in-time) data, access controls, APIs, and front end.
Usage
– Normalize the collection, storage, and presentation of usage data to provide insight into how services and data are being used and why.
As a Senior Software Engineer, you will define, develop, and own services that form the foundation of DRW's Unified Platform.
Key Responsibilities:
Architect and deliver complex features end-to-end with minimal oversight.
Turn high-level requirements into solutions, drawing on a deep understanding of the business.
Maintain a constant focus on testing, reliability, scalability, and maintainability.
Design systems, model data, and write code across a variety of languages and technologies.
Evolve legacy code alongside greenfield development.
Learn and promote new technologies with a focus on best practices.
Engage in on-call and production support activities.
Contribute to system and architecture design discussions.
Challenge ideas and participate in defining the path forward.
Required Qualifications:
7+ years of experience in server-side development using major programming languages such as Java, Ruby, Python, Clojure, or C#.
Strong understanding of system and architecture design principles, especially in the context of distributed systems.
Ability to own projects, define requirements, and lead their development.
Excellent problem-solving skills, with the capacity to work on both software development and support tasks.
Strong communication and interpersonal skills.
Desirable Qualifications:
Experience with Platform as a Service (PaaS) and the transformation of services into products.
Experience with IAM concepts such as RBAC/ABAC, OAuth 2.0/OIDC, or SCIM.
Experience with temporal data modeling and designing APIs consumed by other teams.
Experience building real-time or event-driven systems.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-MM1
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Forget crypto. Fintech/crypto are now one of the same. Come join us to lead Product Design for the building of elite AI products, end-to-end. A personal finance agent that shapes how people spend, save invest and live.
You’ll have real ownership of the design work: the experiences you shape, and how they look, feel and behave. You’ll work directly with product, engineering and leadership, with no layers of process between you and the work.
This is a rare 0→1 opportunity. The choices you make will shape the products and the people who use them.
We’re a small, hardworking team that moves fast and ships with purpose. We’re straight-talking, no-nonsense, and deeply invested in the quality of what we build. We care about craft, we care about our customers, and we care about getting things right.
If you’re excited by hard problems, high standards, no egos and the chance to build something genuinely new, climb aboard.
THE OPPORTUNITY
- Own design end to end: discovery, concept, prototyping, delivery and launch. You are the designer, with real ownership of the outcome.
- Take products from zero to one, turning an early idea or a rough problem space into something real that people use.
- Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works.
- Thrive in ambiguity. Define the problem, set the direction and make the call when nobody has handed you a brief.
- Design for non-deterministic experiences, where outputs vary and the system doesn’t behave the same way twice. Shape how people interact with, understand and trust intelligent systems.
- Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like.
- Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution.
- Prototype fast to make ideas tangible, test them and learn, then move on to the next one.
- Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch.
- Hold a high bar for craft and user experience in everything you ship.
WHAT YOU BRING
- 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact.
- A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end.
- World class product thinking: Real comfort with ambiguity, you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change.
- Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products, is highly desirable.
- Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance.
- Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly.
- Experience influencing product strategy and cross-functional decision-making.
- Strong systems thinking, with the ability to create coherent, scalable experiences from scratch.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Forget crypto. Fintech/crypto are now one of the same. Come join us to lead Product Design for the building of elite AI products, end-to-end. A personal finance agent that shapes how people spend, save invest and live.
You’ll have real ownership of the design work: the experiences you shape, and how they look, feel and behave. You’ll work directly with product, engineering and leadership, with no layers of process between you and the work.
This is a rare 0→1 opportunity. The choices you make will shape the products and the people who use them.
We’re a small, hardworking team that moves fast and ships with purpose. We’re straight-talking, no-nonsense, and deeply invested in the quality of what we build. We care about craft, we care about our customers, and we care about getting things right.
If you’re excited by hard problems, high standards, no egos and the chance to build something genuinely new, climb aboard.
THE OPPORTUNITY
- Own design end to end: discovery, concept, prototyping, delivery and launch. You are the designer, with real ownership of the outcome.
- Take products from zero to one, turning an early idea or a rough problem space into something real that people use.
- Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works.
- Thrive in ambiguity. Define the problem, set the direction and make the call when nobody has handed you a brief.
- Design for non-deterministic experiences, where outputs vary and the system doesn’t behave the same way twice. Shape how people interact with, understand and trust intelligent systems.
- Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like.
- Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution.
- Prototype fast to make ideas tangible, test them and learn, then move on to the next one.
- Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch.
- Hold a high bar for craft and user experience in everything you ship.
WHAT YOU BRING
- 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact.
- A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end.
- World class product thinking: Real comfort with ambiguity, you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change.
- Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products, is highly desirable.
- Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance.
- Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly.
- Experience influencing product strategy and cross-functional decision-making.
- Strong systems thinking, with the ability to create coherent, scalable experiences from scratch.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Compliance Operations Specialist
About the job
This role is part of Twilio’s Compliance Operations team, which helps ensure that customer activity on our platform follows industry rules and Twilio’s internal policies. You’ll be responsible for reviewing alerts and account activity for Messaging and Voice traffic to assess whether it complies with Twilio’s Voice Policy, Messaging Policy, Acceptable Use Policy, and relevant regulatory requirements across global carrier networks.
When non-compliant activity is identified, such as messaging that violates local telecom rules or improper use of voice services, you’ll work with customers to explain the issue and guide them toward a compliant solution. In some cases, you’ll also take enforcement action to stop the non-compliant activity from continuing on Twilio’s platform.
This is an analytical and communication-heavy role that requires strong judgment, attention to detail, and the ability to work through ambiguous situations. You’ll be expected to make informed decisions and explain those decisions clearly to customers, even when the guidance may not always be black and white.
We’re looking for someone who enjoys digging into complex issues, learning how global telecom regulations apply to real-world traffic, and helping customers understand how to stay compliant. The ideal candidate is curious, investigative by nature, and comfortable with both independent research and customer-facing communication.
Responsibilities
In this role, you’ll:
Investigate potential violations:
Review account activity, messaging behavior, and data to identify signs of abuse or misuse. You'll be trained to spot red flags and patterns linked to spam or scams, and take quick action to mitigate risk.
Stop bad actors before they cause harm:
You'll use internal tools and available data to find and shut down non-compliant activity that could negatively impact Twilio’s customers or consumers who receive unwanted calls or texts.
Communicate directly with customers:
A major part of the job is customer-facing, primarily through email via our ticketing platform Zendesk. You'll notify customers of policy violations, provide them with clear guidance on how to fix issues, and sometimes inform them that their access to Twilio is being restricted or terminated.
Analyze trends and prevent future abuse:
Go beyond individual cases by recognizing recurring themes, identifying root causes, and helping recommend long-term solutions to keep bad actors off the platform.
Work with data:
You’ll regularly examine call and messaging records to trace activity, identify patterns, and support enforcement decisions with evidence.
Support global impact:
The work you do directly affects businesses, mobile carriers, and end users around the world. Your decisions may impact high-profile brands and millions of consumers globally.
Prioritize clarity and accuracy:
Because most communication is written, especially through email, you’ll need strong writing skills to explain policy violations and technical details in a way that customers understand and can act on.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required
Experience working in a fast paced, ambiguous environment, with a strong bias for action
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data
You are detail-oriented with good organizational skills and comfortable with ambiguity
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust
You have the ability to make sound decisions in a fast paced environment
You have good time management and organizational skills and are comfortable working under pressure
Excellent written communication skills in English
Desired:
Basic knowledge of using spreadsheets including formulas.
Have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications.
1-2 years experience working in a queue based environment triaging and resolving tickets.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We're looking for an experienced full-stack Documentation Platform Engineer to evolve our
documentation
site into a platform that delivers an exceptional experience for Tailscale's prospective and current customers.
You'll build, maintain, evolve, and support the platform and tools that internal teams and external contributors use to showcase Tailscale's features and products. This includes the documentation platform itself, our content pipelines, API documentation, and search. You'll work on a highly-visible customer-facing documentation site and you'll influence how documentation gets created, published, and consumed.
Key Responsibilities
Continuously improve and evolve our documentation site to create a helpful, delightful, and educational experience that helps homelabbers, developers, and enterprises (and their agents) get the most of out of Tailscale's products and features.
Maintain and expand our docs-as-code tooling and content publishing pipelines, ensuring a smooth experience for both internal and external contributors to publish error-free content quickly.
Work cross-functionally with other engineering and product teams to integrate documentation with the Tailscale platform.
Partner with designers, user research, and growth teams to implement designs and features as they move from experimentation to production.
Help shape and tune a modern search and discovery infrastructure to help visitors, and agents, discover answers quickly.
Work with open source contributors through GitHub discussions, issues, and pull requests.
Monitor the platform's performance and maintain scalability for millions of visitors per month.
Stay ahead of documentation trends through research, experimentation, and measuring results.
What We Are Looking For
You have a proven track record of building, extending, maintaining, and deploying documentation sites using static site generators like Hugo or Docusaurus, or documentation platforms built on NextJS, Astro, or other similar tools.
You are familiar with a docs-as-code publication workflow, and you understand the impact that a good documentation experience has on user awareness, adoption, and growth.
You are fluent in TypeScript / JavaScript and React, and are comfortable with Python, command-line interfaces, shell scripting, and Git,
You are comfortable with modern HTML and CSS and can implement designs provided by others.
You have experience with CI/CD pipelines, automated testing, and automation for content or documentation workflows to reduce repetitive tasks and provide real-time feedback to authors.
You can explain the impact and implications of LLMs as both tools for application development, and as consumers of content that documentation sites publish.
Nice to Have
You have open source experience and are comfortable engaging with contributors on GitHub issues and pull requests.
You understand how LLMs consume and interact with documentation.
You understand multi-format content output (HTML, JSON, XML, raw Markdown, PDF, ePub
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$163,000
—
$204,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We're looking for an experienced full-stack Documentation Platform Engineer to evolve our
documentation
site into a platform that delivers an exceptional experience for Tailscale's prospective and current customers.
You'll build, maintain, evolve, and support the platform and tools that internal teams and external contributors use to showcase Tailscale's features and products. This includes the documentation platform itself, our content pipelines, API documentation, and search. You'll work on a highly-visible customer-facing documentation site and you'll influence how documentation gets created, published, and consumed.
Key Responsibilities
Continuously improve and evolve our documentation site to create a helpful, delightful, and educational experience that helps homelabbers, developers, and enterprises (and their agents) get the most of out of Tailscale's products and features.
Maintain and expand our docs-as-code tooling and content publishing pipelines, ensuring a smooth experience for both internal and external contributors to publish error-free content quickly.
Work cross-functionally with other engineering and product teams to integrate documentation with the Tailscale platform.
Partner with designers, user research, and growth teams to implement designs and features as they move from experimentation to production.
Help shape and tune a modern search and discovery infrastructure to help visitors, and agents, discover answers quickly.
Work with open source contributors through GitHub discussions, issues, and pull requests.
Monitor the platform's performance and maintain scalability for millions of visitors per month.
Stay ahead of documentation trends through research, experimentation, and measuring results.
What We Are Looking For
You have a proven track record of building, extending, maintaining, and deploying documentation sites using static site generators like Hugo or Docusaurus, or documentation platforms built on NextJS, Astro, or other similar tools.
You are familiar with a docs-as-code publication workflow, and you understand the impact that a good documentation experience has on user awareness, adoption, and growth.
You are fluent in TypeScript / JavaScript and React, and are comfortable with Python, command-line interfaces, shell scripting, and Git,
You are comfortable with modern HTML and CSS and can implement designs provided by others.
You have experience with CI/CD pipelines, automated testing, and automation for content or documentation workflows to reduce repetitive tasks and provide real-time feedback to authors.
You can explain the impact and implications of LLMs as both tools for application development, and as consumers of content that documentation sites publish.
Nice to Have
You have open source experience and are comfortable engaging with contributors on GitHub issues and pull requests.
You understand how LLMs consume and interact with documentation.
You understand multi-format content output (HTML, JSON, XML, raw Markdown, PDF, ePub
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$218,420
—
$273,360 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
WHAT YOU'LL DO
- Scale document ingestion and processing that is growing at 10x every 6 months
- Design massive data collection from over 50+ legal jurisdictions
- Build government-level security for top governments and firms
- Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.
- Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.
- Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend—to architect intuitive UX and robust APIs for streaming results, long-running processes, and complex tool-calling workflows.
WHAT YOU HAVE
- 10+ YoE (post-BS/MS) in a product focused full-stack software engineering role.
- Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.
- Track record of building fast-growing SaaS products.
- Track record of shipping highly intuitive products, strong attention to detail.
- Experience building scalable and extensible solutions across the stack that can support multiple product lines.
- Strong programming skills and general Computer Science knowledge.
- Grit - experience working at early-stage startups is a plus.
COMPENSATION
$231,000 - $314,350 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-NG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
T-CPT-11717
IT Support Engineer Virtual Assistant
Independent Contractor – T-CPT-11717 IT Support Engineer Virtual Assistant/Technical VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing IT services company supporting small businesses is seeking a part-time IT Support Engineer Virtual Assistant to provide remote technical support, Microsoft 365 administration, network troubleshooting, and recurring IT maintenance.
The company recently acquired another Managed Service Provider (MSP), expanding its customer base, including businesses in the healthcare industry.
The ideal candidate will have hands-on IT support experience, familiarity with MSP environments, and experience using Remote Monitoring and Management (RMM) tools. The position requires someone who can independently troubleshoot routine technical issues while following established procedures and escalation protocols.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Technical Support & Troubleshooting
Provide remote IT support to business clients
Troubleshoot common hardware, software, connectivity, and system issues
Respond to assigned technical support requests and service tickets
Diagnose routine problems and implement approved solutions
Document troubleshooting steps, resolutions, and outstanding issues
Escalate complex technical problems to senior engineers when necessary
Microsoft 365 & Systems Administration
Assist with Microsoft 365 user and account administration
Support email, file access, permissions, and related administrative tasks
Troubleshoot Microsoft 365 applications and user-access issues
Assist with routine network and firewall administration
Support basic network connectivity and configuration troubleshooting
Remote Monitoring & IT Maintenance
Use RMM platforms to monitor and support client systems
Respond to system alerts and identified technical issues
Perform routine remote maintenance and troubleshooting tasks
Follow established MSP monitoring and support procedures
Maintain accurate system notes and technical documentation
Client Communication & Coordination
Communicate professionally with clients regarding technical issues
Provide updates on assigned support requests
Coordinate with internal technicians and management when needed
Maintain accurate records of completed and outstanding work
Follow client-specific security, confidentiality, and access procedures
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous hands-on IT technical support experience required
Experience using RMM software strongly preferred
Microsoft 365 administration and troubleshooting experience required
Network and firewall administration experience strongly preferred
Previous MSP or outsourced IT support experience strongly preferred
Experience providing remote technical support to business clients required
Strong troubleshooting and problem-solving skills required
Excellent written English and professional verbal communication required
IT ticketing and technical documentation experience preferred
Healthcare IT experience is a plus
IDEAL CANDIDATE PROFILE
Technically capable and confident troubleshooting IT issues
Comfortable supporting multiple business clients
Familiar with MSP workflows and remote support environments
Resourceful and able to solve routine problems independently
Strong communicator with a customer-service mindset
Organized and accurate with technical documentation
Able to recognize when issues require escalation
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
RMM Platforms
Microsoft 365 / Microsoft Admin Center
Network & Firewall Management Tools
Remote Desktop / Remote Support Software
IT Help Desk / Ticketing Systems
Microsoft Teams / Business Communication Tools
Work Schedule
Contracted Hours per Week: 20 Hours
(
Potential to increase based on performance
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 AM–12:00 PM ET
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 20 hours/week
(
Potential to increase based on performance
)
Daily Working Time: 8:00 AM–12:00 PM ET
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Written English and Professional Communication Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
ГибридSan Francisco
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, CA | New York City, NY | Seattle, WA
УдалённоRemote, Massachusetts, United States, AMER; This is a full-time remote position based out of the US (EST Time Zone)
УдалённоRemote, New York, United States, AMER; This is a full-time remote position based out of the US (EST Time Zone)
London, UK; Share intake and triage on a rotation across time zones so every request gets a decision within the defined SLA; Experience working across time zones or across multiple sites to set one global standard
Salt Lake City, UT
New York
УдалённоRemote, USA
seniorLondon
УдалённоUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоRemote - Colombia
УдалённоRemote (United States)
УдалённоRemote (Canada)
San Francisco
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW