Lead, mentor and support a team of full-stack engineers through coaching, regular 1:1s and performance reviews.
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Lead, mentor and support a team of full-stack engineers through coaching, regular 1:1s and performance reviews.
Location: All Cities Workplace: Remote Mobile Wave Solutions is a professional services company specializing in software development as a service. We are committed to delivering scalable, high-quality software solutions that meet our clients' evolving needs. With a growing team of over 120 engineers and a mission to empower businesses globally, we provide expert teams to deliver robust solutions and drive innovation. For one of our clients, we are looking for a Backend Engineer (.NET) to join a product-focused team developing and maintaining a modern digital platform. This role offers the opportunity to build scalable backend services, work with cloud technologies, and collaborate closely with engineers, product, and QA. You will contribute to the ongoing development of the platform, help improve system reliability and performance, and use AI-assisted development tools in your day-to-day work. The team values clean code, collaboration, and continuous learning. TECH STACK - Backend: C# .NET, .NET Web API - Database and Caching: PostgreSQL, Redis - Cloud Infrastructure: GCP - Architecture and Tooling: Containerised environments, event-driven systems, and messaging tools DUTIES AND RESPONSIBILITIES - Collaborate with product and QA to clarify requirements and deliver new features. - Develop and maintain reliable, scalable backend services. - Write clean, maintainable, and well-tested code in line with team standards. - Participate in code reviews and help improve engineering practices. - Monitor application health through logs, metrics, and alerts, and assist with troubleshooting. - Investigate and resolve bugs, performance bottlenecks, and technical inefficiencies. - Suggest improvements to systems, development processes, and tooling. - Develop a solid understanding of the platform’s architecture and deployment processes, gradually taking ownership of feature delivery with support from the team. QUALIFICATIONS, SKILLS, AND EXPERIENCE - 2–4 years of experience developing backend services. - Hands-on experience with C# .NET, PostgreSQL, and Redis or comparable technologies. - Solid understanding of clean code principles and software development best practices. - Familiarity with cloud platforms, preferably GCP, and containerised environments. - Exposure to event-driven architectures or messaging tools, such as Pub/Sub or queues. - Understanding of logging, metrics, monitoring, and their role in troubleshooting. - Experience with integration testing or other automated testing approaches. - Familiarity with domain-driven design concepts. - Awareness of backend security best practices and tools. - Comfortable using AI-assisted development tools, such as Claude, GitHub Copilot, or ChatGPT. - Strong organisational skills and the ability to manage tasks and priorities effectively. - A commitment to building maintainable, scalable, and reliable software. - Proficiency in English, spoken and written. NICE TO HAVE - Experience developing AI agents or agent-based workflows that support software development. OUR BENEFITS - Remote Office - Option to work remotely / Hybrid - Parking Space - We provide free parking spots - Fun Office Space - We offer a game zone and a relaxation area - Health Insurance - Additional private health insurance, including a dental care plan - Holidays - Enjoy an extra 5 days after your 1st and 5th year with us - Personal Development - Company-sponsored training to further develop your skills - Employee Referral Programme - Receive a competitive bonus for referring a friend - Social Events - We love to celebrate our success together - Family Insurance - Add insurance to a family member - Multisport Card - Fully covered sports pass
Location: Hanoi Workplace: onsite Ajax Systems is an international technology company and the largest security systems manufacturer in Europe. We are looking for a new team member to join the NPI Automation Department as an Embedded / Hardware Developer. The NPI Automation Department focuses on ensuring the stability of mass production and expanding manufacturing capacity across new production sites. The team develops unified platforms, establishes standards and technical requirements for development and production teams, and works on process optimization, increasing equipment uptime, minimizing retesting, and strategically reducing production costs. Responsibilities Develop electronic devices with complex analog circuitry, where system accuracy is a critical parameter. Develop software for various microcontroller architectures. Develop software for PCs and single-board computers such as Orange Pi and Raspberry Pi , including: digital processing of analog signals; drivers for peripheral devices; network protocols; high-level logic for distributed applications; GUI development using QML ; database integration; software for controlling mechanical systems, including an understanding of the underlying physical processes. Collaborate with mechanical design engineers to develop mechanical solutions for specialized equipment. Test, debug, and commission developed electronics and assembled equipment. Prepare technical documentation describing the design and operation of developed devices. Required Knowledge and Skills Technical / engineering degree. Experience in the development and debugging of analog electronic devices. Commercial experience developing software for 32-bit microcontrollers . Experience with version control systems such as Git . Ability to work with soldering equipment, including mounting 0402 components , and with an oscilloscope. Experience preparing electronic design documentation using CAD/EDA tools . Ability to confidently read and understand technical documentation in English. Will Be a Plus Experience with Altium Designer . Basic knowledge of Python , or willingness to learn it. Commercial experience developing projects using object-oriented programming (OOP) . Commercial experience working on long-term maintained projects developed by teams of at least three engineers. Understanding of the requirements and needs of mass electronics manufacturing . Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.
-Документирование процедур проектирования и разработки. -Написание компьютерного программного кода.
Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sony Interactive Entertainment Security Architecture | Cloud | AI Security | Enterprise Platforms We are seeking a Staff Security Architect to help shape and secure the next generation of enterprise, cloud, platform, and AI-enabled technology. This role combines deep security architecture expertise with strong engineering judgment and the ability to influence technical direction across complex, global environments. The successful candidate will partner with engineering, infrastructure, product, and security teams to identify systemic risk, develop scalable security patterns, and guide secure adoption of emerging technologies, including generative AI and agentic systems. Key Responsibilities Design, review, and approve security architecture for enterprise, cloud, SaaS, platform, and application environments, balancing business objectives, engineering constraints, and risk. Lead cloud security architecture across AWS, Google Cloud, and hybrid environments, including identity, network security, data protection, logging and monitoring, key management, workload isolation, security posture management, and the effective use of native and third-party cloud security controls. Define and review security architecture for SaaS and PaaS platforms, including identity federation, privileged access, tenant configuration, data protection, API and integration security, logging, third-party risk, and secure adoption of enterprise SaaS services. Drive security throughout the software delivery lifecycle, including source control, CI/CD pipelines, build systems, artifact repositories, infrastructure as code, secrets management, code and artifact signing, software provenance, deployment automation, and security controls for developer platforms. Lead security architecture for AI-enabled systems, including generative AI, large language models, retrieval-augmented generation, AI agents, model-serving platforms, and AI-assisted developer workflows. Design mitigations for risks such as prompt injection, insecure tool use, excessive agency, sensitive-data disclosure, model or supply-chain compromise, unsafe output handling, and abuse of AI services. Define security requirements for AI data, models, prompts, embeddings, vector stores, APIs, tools, and agent identities, including least-privilege access, secrets management, encryption, isolation, provenance, logging, monitoring, and lifecycle controls. Architect and improve identity, authentication, authorization, network security, key management, cryptography, application security, and production security controls across complex environments. Identify security design gaps in existing and proposed systems; translate findings into practical architecture improvements, reference patterns, hardening standards, preventative controls, and responsible automation that improves repeatability and operational effectiveness. Provide technical leadership across multi-disciplinary teams, clearly articulating risks, tradeoffs, and recommended solutions to engineering leaders, business stakeholders, and audiences without a security background. Required Qualifications 15+ years of relevant experience in security architecture, security engineering, product security, cloud security, infrastructure security, or related disciplines, with demonstrated leadership at senior or staff level. Deep knowledge of security architecture principles across cloud, application, network, identity, platform, infrastructure, and enterprise environments. Hands-on experience designing or securing cloud-based and containerized environments, including major cloud platforms such as AWS or Google Cloud. Strong understanding of modern identity and access management, PKI, OAuth/OIDC, SAML, TLS, VPNs, secrets management, key management systems, cloud KMS, and HSMs. Expertise in network and application security controls such as WAFs, NGFWs, segmentation, DMZ design, DDoS mitigation, load balancing, proxies, intrusion detection/prevention, and host-based controls. Experience with secure software development, threat modeling, CI/CD and developer platforms, application security, and engineering mitigations across the software lifecycle. Working knowledge of AI/ML security concepts and the ability to evaluate security risks in generative AI, LLM, and agentic system architectures, including data flows, trust boundaries, model access, and tool integrations. Strong critical thinking, risk prioritization, communication, and influence skills, with the ability to lead through ambiguity and work effectively across global, cross-functional teams. Bachelor's degree in Computer Science, Mathematics, Engineering, Information Security, or equivalent practical experience. Preferred Qualifications Experience securing AI/ML platforms, generative AI applications, model gateways, RAG architectures, vector databases, or agentic workflows in production environments. Experience with AI security evaluation, red teaming, adversarial testing, model abuse testing, or control validation for AI-enabled systems. Experience securing large-scale Linux, distributed, multi-tenant, or high-availability production environments. Development or automation experience in Python, C++, Java, or similar languages. Recognized technical leadership through patents, publications, open-source contributions, conference participation, teaching, or security community involvement. Penetration testing, adversarial security, or attacker-minded design experience. Master's degree or Ph.D. in Computer Science, Mathematics, Engineering, Information Security, or a related field. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Tbilisi; Chișinău; Minsk; Warsaw Workplace: hybrid About the Role: Our National Retail Solutions brand is a highly successful Point-of-Sale (POS) SaaS business, rapidly expanding into new sectors with over 40,000 software and hardware terminals in independent retailers like: convenience stores, bodegas, liquor stores, small grocers, and tobacco shops. We’re looking for a highly technical, hands-in-code Engineering Manager, with experience building highly scalable and robust systems who wants to focus on: 1. Team Building: Hiring, Coaching, Firing. 2. Engineering Process: Agentic Development. 3. Technical Leadership. You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for our customers. This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter. Requirements: Proven Leadership Experience: 5+ years in technical leadership and people management at a SaaS business. Product background: Experience building Point-of-Sale (POS) systems is a strong plus. Technical Depth: Proven background as a software engineer with a track record of driving large-scale distributed systems or complex platform architectures. Talent Development: Proven experience in scaling engineering orgs (e.g., growing teams from 10 to 15 engineers) and building career frameworks. Communication & Influence: Exceptional stakeholder management skills with experience presenting to executive leadership and non-technical stakeholders. Language Proficiency: Good command of English, at B2 level or higher. Will be a plus: Professional fluency in Russian. Experience with AngularJS, PHP, and PostgreSQL. Experience with document databases and caching frameworks. Experience building Point-of-Sale (POS) and/or e-commerce systems, as well as working with payment systems. We offer you: Hybrid/office in Belarus or remote b2b in Poland/Georgia. Stable job with long-term growth perspective. Competitive salary with annual performance review. Really good hardware. An exciting and challenging job with talented people around. Continuous learning and career growth opportunities. Compensation for professional training, seminars, and conferences. Referral program – get rewarded for helping us grow the team with talented people. Company-supported English classes to enhance your professional growth. More perks for the Minsk office employees. A few words about us: IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. Our National Retail Solutions brandprovides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: Remote, Global ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE Supabase manages millions of Postgres instances and is growing. We have strong teams across observability, release engineering, and incident management — and we're concentrating our reliability efforts into a dedicated SRE practice that ties the discipline together across the platform. You'll be embedded within Service Operations, and your primary job is to make every engineering team more reliable — not by owning their infrastructure, but by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. You'll work across the org: sometimes setting the standard, sometimes pair-programming a fix, sometimes helping a team define their error budget, sometimes telling them it's exhausted. This role is ideal for someone who has a strong vision for how SRE should work and thrives in async, fast-paced environments where influence matters more than authority. WHAT YOU'LL OWN - Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions - Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation - Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes - Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design - Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it - Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage, and noise reduction - Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation YOU MIGHT BE A GOOD FIT IF YOU - Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams - Have a software engineering mindset — you write code and build tools, not just configure them - Have hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions - Have deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements - Have worked with large-scale multi-tenant systems (bonus: managed database platforms or Postgres) - Are proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable) - Communicate clearly and persuasively — this role requires influencing without authority across a distributed org - Have experience in async or globally distributed teams - Are energized by making other teams more effective rather than being the one who fixes everything NICE TO HAVE - Experience with Kubernetes-based platform operations - Familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling - Experience building developer-facing reliability tooling (SLO dashboards, ORR frameworks, toil tracking, DORA metrics) WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Mechanical Engineering Systems & CAD Specialist - Location: Espoo, Finland - Department: Spacecraft Hardware - Reports to: Mechanical Team Lead - Employment type: Permanent - Workplace model: Hybrid / Office - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As ICEYE expands its satellite constellation and develops more advanced spacecraft, reliable engineering tools and efficient workflows are essential to meeting demanding aerospace quality standards. This role ensures mechanical design teams have the software, systems, and processes they need to develop reliable, cost-effective products and deliver missions successfully. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Ensure smooth, seamless and on time product delivery, from concept to qualification - Contribute to the continuous improvements of our current products - Systems & Software Administration: Install, update, license, and maintain mechanical design software, FEA/CFD simulation tools, and PLM databases - Engineering Team Support: Provide day-to-day technical assistance and troubleshooting for design engineers working with CAD and simulation software - Model & Data Management: Maintain standardized CAD library components, template files, and product structure integrity within the PLM system - Process Optimization: Assist in establishing best practices for CAD modeling standards, design release workflows, and revision control - Vendor & IT Liaison: Coordinate with software vendors for licensing/updates and collaborate with internal IT teams on system infrastructure requirements WHAT WE’RE LOOKING FOR Must haves: - Master’s or Bachelor’s degree in Mechanical Engineering, Mechanical Engineering Technology, or a related field - Experience in aerospace, automotive, or related industries - 5-10 years of practical experience in mechanical design or engineering IT/tool support - CAD/PLM Expertise: Proficiency in handling complex product assemblies with modern 3D CAD platforms and PLM environments - Ability to work cross-functionally with systems, electrical, manufacturing and IT- teams - Simulation Knowledge: Hands-on experience or proven familiarity with engineering simulation tools - Problem-Solving Ability: Strong analytical troubleshooting skills with a customer-service mindset toward supporting engineering end-users Nice to haves: - Experience on Autocad Inventor, PTC Creo or Siemens NX - Experience on PTC Arena and Altair simulation tools - Experience on CADTALK or similar integration tools - Ability to program simple macros & scripts - Ability to develop simple toolkits through API interface APPLICATION PROCESS - Talent Attraction Introduction - Hiring Manager Alignment - Task Assignment - Technical Interview - Director Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Bengaluru, Karnataka, India Responsibilities: Supports UK, Ireland, Malta, Sweden, Finland, Norway, and Denmark products across the product portfolio. Supports the team with regulatory strategies (local and regional) that are in line with the business plan Supports the team with regulatory activities for National and/or European procedures (Decentralized, Mutual Recognition) as appropriate. For example, but not limited to: Prepares and compiles regulatory submissions, response to questions, renewals, post submission/approval activities (including relevant updates to external websites such as emc, medicines.ie and In-Demand) Supports ad hoc projects (e.g., compliance reviews, audit preparation etc.) Signs off on packaging material, leaflets, and SmPCs (as appropriate) Supports the compilation of the Northern Cluster team metrics for the EMEA biannual metrics report Supports all regulatory activities in Malta Ensures regulatory compliance within the department to include: The maintenance of global, regional, and local databases Adherence to processes, SOPs, work instructions, and job aids Updates to relevant local and global databases to track current product information Supports team with Calls for Information (CFI) and assist in any Pharmacovigilance- related activities within the Northern Cluster, which may include: Receiving and monitoring responses to CFIs through liaison with UK and EAME colleagues Ensuring responses are submitted in a timely manner and that they are in line with standard procedures and metrics established by the VP Regulatory Affairs in European Regulatory Provide support and responses to ad hoc requests received from UK PV group or Global Reg Med Mailbox Supports the team with regulatory activities for National and/or European procedures (Decentralized, Mutual Recognition) as appropriate. Ensures regulatory compliance within the department Experience/Qualifications: Bachelor's/Master's degree in Life Science/Pharma Minimum of 5 ~ 8 years of relevant work experience working within a Regulatory Affairs Department (e.g., pharmaceutical, cosmetic, food supplements, etc.), with direct accountability for deliverables or a combination of direct Regulatory Affairs experience of CMC, Quality, or Regulatory Operations.
Location: New York Workplace: remote ⚡️ About Merkle Science Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies. Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others. 💥 What will you do? Be Part of the initial team in USA and will lead strategic expansion into the US region. Work closely with other business services support groups, including sales support and marketing personnel Conduct sales needs analysis with new and prospective customers, including the development of client-centric product solutions. Be responsible for achieving a monthly unit quota in sales across our investigations product for State and Local law enforcement agencies and other government entities charged with investigating or prosecuting crypto-related crime. Design, develop, and deliver sales proposals and presentations on product benefits Self-generate leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events. Maintain all sales databases necessary to report sales activity and customer information. Attend all sales meetings and training sessions as required by management. 🙋 What makes you a great addition to the team? Fluent in English At least 4+ years of prior sales experience Prior startup experience or experience at a boutique firm is a big plus Previous investigations/local government/blockchain experience is a big plus Proven sales track record Exceptionally strong relationship and people management capabilities A creative problem solver, results driven and self-motivated Possesses a resilient personality and reacts well under pressure High emotional intelligence and independent thinker Well organised with the ability to prioritise workload and use time effectively Ability to handle changing requirements and unforeseen problems rapidly and positively ❤️ Well Being, Compensation and Benefits We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health. We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We're looking for an Intermediate Site Reliability Engineer to join the Cells Infrastructure team in GitLab's Scale & Architecture organization. In this role, you'll help build and operate Cells, the architecture that lets GitLab.com scale horizontally. Cells splits GitLab.com into many independent units, each with its own application and data stack, behind a shared routing layer. This is a build-it-and-run-it role. You'll provision cells, route traffic to them, deploy them safely, and keep them reliable in production. You'll also help move customer organizations onto Cells, one of GitLab's most important scaling initiatives. What you'll do Operate Cells in production: join the on-call rotation, respond to incidents, lead post-incident reviews, and drive corrective actions to completion. Define and monitor service level objectives (SLOs) for routing and cell health, and build the dashboards, alerts, and runbooks behind them. Provision and operate cell infrastructure on Amazon Web Services (AWS) and Google Cloud Platform (GCP), including Kubernetes, networking, Identity and Access Management (IAM), PostgreSQL, Redis, and object storage. Develop infrastructure as code with Terraform, Helm, and GitOps tooling such as Argo CD. Operate and extend the global routing layer, built on Cloudflare Workers, Envoy, and a Go service backed by Cloud Spanner, and expand routing to more protocols and services. Improve the continuous integration and continuous delivery (CI/CD) pipelines behind ring-based deployments, covering promotion, database migrations, quality assurance validation, and rollback. Support organization migrations by preparing destination cells and helping with dry runs and production cutovers. Work with product teams to make their services cell-compatible, and write documentation so others can operate Cells with confidence. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Professional experience running production infrastructure at scale on AWS, GCP, or both, including Kubernetes, along with strong Terraform and Helm skills. Proficiency in Go, or strong experience in another systems language and willingness to work in Go daily. Solid grounding in site reliability engineering (SRE) best practices: SLOs and error budgets, blameless post-incident reviews, reducing toil through automation, capacity planning, and designing for graceful degradation. Experience owning services in production, including on-call, incident response, and monitoring with tools such as Prometheus and Grafana. Practical knowledge of progressive delivery: how to roll changes safely across a fleet and how to roll them back. A strong understanding of distributed-systems fundamentals, such as request routing, proxies, consistency, and failure domains. Experience working effectively in distributed, all-remote teams: you default to asynchronous, written-first communication, document decisions in issues and merge requests, hand off work cleanly across time zones, and stay transparent about progress and blockers. Experience with Cloudflare, Spanner, Argo CD, TypeScript, or operating GitLab at scale is a plus, not a requirement. About the team Every team in our organization owns its services end to end, from design through on-call.We own the control plane that tracks cells and decides where each request belongs, and keep the fleet in step with GitLab's release cadence.We work closely with delivery, database, migration, and product teams across GitLab. Feature teams own how their services behave on the platform; we own the underlying infrastructure.We're an all-remote, asynchronous team. We make decisions in GitLab issues, use directly responsible individuals (DRIs) to own technical direction, demo our work weekly, and use AI-assisted workflows every day. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
Location: US: San Mateo (1875 South Grant Street); CAN: Toronto (111 Richmond Street West); CAN: Vancouver (333 Seymour St); US: Washington Remote Worker Workplace: Hybrid Team: Accounting Core Location / work arrangement: San Francisco, San Mateo, Seattle & Vancouver (Canada) Employment type: Full Time About the Role Xero’s ledger is the source of truth for millions of businesses, and every product we ship is built on top of it. We are rebuilding this integrity layer for the next 20 years, and we are standing up the Vancouver engineering hub around it from day one. As Lead Engineer, you will make the architectural decisions that set the course for the platform and the team, and you will see those decisions reach every customer who depends on Xero to get their numbers right. THE TECHNICAL CHALLENGES - Correctness at scale. Accounting data has to be consistent, auditable, and immutable. There is no “close enough,” and every change to the ledger has to preserve that guarantee across regions and regulations. - Evolving a mature system. We are adding real-time expectations to a platform that millions of businesses depend on daily. That means strengthening service boundaries and clarifying data contracts without compromising reliability. - Durable, high-throughput services. We use durable execution (for example, Temporal) to keep long-running financial workflows accurate and recoverable under load. - AI-ready data. We are structuring accounting data so it can power AI-native experiences while maintaining trust in the numbers. IMPACT - First six months: You understand the ledger and its consumers, align the team on service boundaries and data contracts, and ship a first modernization increment with no loss of data integrity. - First twelve months: - You have set the architecture for the core accounting capabilities (general ledger, journals, chart of accounts, multi-currency). - The Vancouver engineering team has clear ownership and quality standards, thanks in part to your leadership and role modeling. - Your work reaches customers through every product built on the ledger, and the decisions made now will shape Xero for years. OWNERSHIP You will own the technical direction for your area of the accounting platform, from design through production and on-call. You will make architectural decisions on service boundaries, data contracts, and technology choices without needing sign-off, and you will be accountable for reliability and data integrity end to end. You will also help set hiring, quality, and ownership practices for an early and growing team, which will compound over time. WHO YOU’LL WORK WITH Bernardo Farah is the Director of Engineering for Accounting Core. He has over 10 years of SaaS software experience, including six years building platforms and growing teams at Samsara. WHAT YOU BRING MUST-HAVE: - You set the standard for your team in AI-assisted development, operational excellence, and flexible architecture. - A track record delivering highly available, distributed backend systems and designing high-throughput services under production constraints. - Depth in system architecture, API design, and both SQL and NoSQL databases - Proficiency in a modern backend stack such as C#, Java, Go, or C++, plus cloud-native platforms like AWS. - You demonstrate strong ability in breaking down complex problems into clear, actionable solutions while driving agile execution to deliver results. NICE TO HAVE: - Experience with financial, ledger, or accounting systems, or other domains where data integrity is critical - Experience with durable execution or workflow engines such as Temporal - Experience modernizing a mature system without disrupting customers HOW WE WORK Process is a tool for impact and we adjust accordingly. We use an agile approach to ship outcomes, not to follow ceremony. Code and design reviews are where we trade ideas and hold the quality bar, and we are figuring out how to use LLMs to reduce how much code humans have to write and review by hand. Our on-call rotation draws on a healthy pool of engineers and turns incidents into learning through postmortems. Decisions are made at every level, and we make sure everyone has the strategic context to raise proposals and drive innovation. Our Hiring Process - Stage 1: Real World coding assessment, 45 Mins - Stage 2: Systems Design assessment, 45 Mins - Stage 3: Technical Deep dive, 60 Mins - Stage 4: Values/ Future Proof, 60 Mins - Stage 5: Leadership interview, 60 mins Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. We are also tech stack agnostic, so please apply if you've worked with adjacent technologies. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - California: $206,000 USD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are looking for a talented and driven individual to be a key part of our Analytics Engineering team within the Data Science organization. We are looking for someone who can work closely with Data Scientists and Engineers across diverse areas of the organization (Consumer, Ads, and Marketing) to curate, develop, and deploy the right data and analytic tooling to drive Reddit’s product forward and provide a data and tooling foundation that will last decades. Your work will empower thousands of your colleagues to improve the user experience and grow our consumer base. Successful candidates have a strong track record of understanding and deeply caring about the purpose of data to support business goals, and can act as an effective conduit between Data Producers and Data Consumers. This role sits at the intersection of Data Science and Data Engineering, and the ideal candidate has skills, experience, and passion in both areas. Responsibilities: Be a key contributor and collaborator to the success of data quality, performance, reliability, and automation initiatives. Manage a portfolio of data products that deliver high-quality, trustworthy data Develop and maintain robust data pipelines and workflows for data ingestion, processing, and transformation. Work closely with engineering to ensure the quality and reliability of these data pipelines. Develop and implement data quality checks, conduct QA and implement monitoring routines Create and manage new data integrations across internal and external systems Create tools and applications for internal use that streamline data analysis and reporting. Drive widespread adoption of these tools and applications with a relentless focus on automation, consistency, and reliability. Serve as a thought partner for data scientists, engineering managers, and leadership on data foundations, communicating and shaping the data foundations roadmap and strategy for Reddit. Qualifications: Bachelor's degree in computer science or a quant educational field 3+ years of experience working with large-scale ETL systems (implementation, strategy, and maintenance), building clean, maintainable code and systems (Python preferred) in a production environment. Strong programming proficiency in Python, SQL, Spark, Scala, etc. Experience with data modeling, ETL and ELT concepts, and patterns for efficient data governance. Experience with manipulating massive-scale structured and unstructured data. Experience with data workflows (such as Airflow), data modeling, front-end or back-end engineering. Experience in data analysis and dashboard design. Deep understanding of technical and functional designs for relational and MPP Databases. Proven track record of cross-functional execution and collaboration. Agentic AI-assisted development experience. Excellent communication skills to collaborate with cross-functional stakeholders at all levels of the company, of differing levels of technical acumen. Self-starter, ability to work independently and autonomously, as well as part of a team. Check out our r/RedditEng post to learn more about the team, and what we do: https://www.reddit.com/r/RedditEng/comments/1mnmf71/analytics_engineering_reddit/ Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-Remote Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $164,200 — $229,990 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: United States; United Kingdom; Spain; Germany; The Netherlands Workplace: Remote ClickHouse is focused on growing a vibrant user community and becoming a Cloud-first company. We are looking for a Product Manager experienced in developing security features for ClickHouse. This is an exciting opportunity to work with a popular open-source project to extend and deepen its core capabilities and to develop cloud-native extensions that delight developers and data analysts across many use cases and market segments. If you are a doer with a “can do” mentality and a bias for action, we would love to hear from you. WHAT YOU WILL BE DOING: - Understand the real-time analytics and cloud database markets, competition, and technology trends in depth - Engage with the ClickHouse open-source user community and ClickHouse Cloud customers to understand current and aspirational use cases for ClickHouse core database - Distill and prioritize feature requests and issues into clear priorities for net-new capabilities and improvements - Work with engineering teams to scope and refine approaches to solving customer problems, both in the core database and in ClickHouse Cloud offerings - Set clear measurable goals around customer success, and use data-driven approaches to ensure new capabilities meet customer needs - Stay up-to-date on the state of the market and competitive landscape to identify needed features and areas of improvement for ClickHouse that align with the roadmap and general requests received by our community and customers - Work with partners to grow ClickHouse awareness and visibility WHAT YOU BRING ALONG: - Proven experience with database security principles and best practices - Knowledgeable and passionate about data engineering markets - data warehousing, data analytics, security, and observability - Strong vision around where these markets are headed, and what it takes to become a leader in this space - Previous experience with ClickHouse or a highly related OLAP technology at a deeply technical level - Previous experience with open-source projects, ideally as a product manager - Passionate about building enterprise capabilities that are powerful yet easy to use - Excellent written and verbal communication skills - Ability to influence multiple stakeholders without direct authority - Comfortable working with ambiguity and evolving based on business needs - Ability and desire to work with customers or community members, providing technical guidance and support during their POC. BONUS POINTS FOR: - Previous contributions to open-source projects - Engineering experience, ideally around distributed/cloud systems in C++ - Experience effectively working remotely in a global, distributed organization PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Melbourne Workplace: Remote The Role You’ll own a net-new enterprise territory in Melbourne. Most of your number comes from accounts that don’t buy from us yet. New business usually starts with a team already running ClickHouse — open source, or a Cloud account someone expensed — until a bill or a security review pushes the conversation up to the platform team and the budget owner. Common triggers: an Elasticsearch or Splunk bill that’s hard to defend, a warehouse that can’t serve a customer-facing feature fast enough, an AI product querying tens of billions of rows. You’ll carry a small set of existing accounts alongside the hunt, where growth comes from new teams inside an account that already buys from us. One team lands a workload, it works, and four other teams have a similar problem. But the bulk of this role is finding and opening accounts that aren’t on our map yet. What You Will Be Doing - Own the full sales cycle for new accounts in your territory — first conversation through security review, procurement, and close, on Cloud commitments and multi-year committed spend. - Build your own pipeline. Self-sourced outbound is the primary input to this territory, not a supplement to inbound. - Find and convert existing ClickHouse usage in new accounts. Unmanaged open-source deployments and self-serve Cloud accounts are the highest-yield source of new pipeline in this segment. - Multi-thread across the data platform team, the budget owner, security, and the executive sponsor rather than relying on a single champion. - Work with your Solutions Architect through the technical evaluation. They own the technical win, you own the commercial strategy and the close. - Run the procurement path: security questionnaires, legal redlines, vendor onboarding, and BYOC or private-deployment requirements, including Australian data residency where it’s required. - Give your champion the internal business case — TCO comparison against the incumbent, migration plan, and risk mitigation. - Grow the accounts you land by mapping the remaining teams and use cases and building an expansion plan against them. - Watch consumption trends across your accounts and engage early when usage flattens or spikes. Both are signals. - Keep Salesforce accurate and submit a forecast leadership can plan against. - Participate in the developer community in your territory: meetups, conferences, and events across Melbourne. What You Bring - 6+ years selling technical infrastructure to enterprise buyers — databases, data platforms, cloud infrastructure, observability, or developer tooling. - A track record of self-sourced pipeline. You can explain your weekly prospecting approach and what actually works for you. - Experience selling into Melbourne and Victorian enterprise accounts, and familiarity with how procurement and security review run here. - A track record closing complex deals that went through security review, legal, and procurement. - Enough technical fluency to hold an architecture conversation. You don’t need to write SQL, but you should be able to explain why a company moves a workload off Elasticsearch. - Experience with consumption-based or usage-metered commercial models, where revenue moves with usage between contract events. - Experience selling into developer-led, bottom-up adoption as well as top-down. - Ability to orchestrate people who don’t report to you — Solutions Architects, executive sponsors, partners, product managers. - Comfort building a territory from scratch rather than inheriting mature coverage. - Accurate forecasting, including when the number is bad. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Denver, CO, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview: Fanatics Betting & Gaming (FBG) is hiring a Senior Analyst, Operations Automation to dig into the customer experience inside our AI agent conversations. Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path. Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one. This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week. Responsibilities: Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level. Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it. Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change. Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built. Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it. Find where customers get stuck Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it. Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss. Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number. Distinguish issues worth fixing from noise, and be candid about which is which. Compare the AI to how live agents handle it Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take. Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did. Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to. Point to the right fix Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity. Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior. Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested. Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them. Build the story Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask. Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through. Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager. Follow what you handed off through to delivery, then measure whether it did what you said it would. Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence. Partner and communicate Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land. Translate your analysis into clear language for technical and non-technical audiences alike. Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces. Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work. Required Qualifications: 2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role. Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query. Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it. Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions. Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication. Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote. Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on. Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap. Clear written and verbal communication. You can write a one-pager someone reads once and understands. High intellectual curiosity and an AI-first approach to your own work. Preferred Experience: Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production. Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling. Python or R for analysis beyond what SQL handles cleanly. Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts. Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system. Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry. Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design. Familiarity with knowledge base architecture and how content quality drives AI answer quality. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $86,000 — $115,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .
Location: Stockholm ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform. Specifically, you’ll be working on the distributed object storage system that underpins every container image, volume, and checkpoint on Modal: hundreds of petabytes of data, replicated across multiple cloud object stores and a CDN, cached on local NVMe across a large fleet of workers in many datacenters, and shared peer-to-peer within each datacenter. You’ll make cold starts feel local when the data is hundreds of milliseconds away, designing the caching, preloading, and peer-to-peer layers that hide object-store latency and keep public ingress off saturated uplinks. You’ll own durability and cost at petabyte scale, from streaming and batch replication between origins to garbage collection over billions of objects. You’ll work across the stack, from local disk and page cache to distributed blob storage and garbage collection, and you’ll help shape what storage becomes next as we push storage closer to workloads. WHAT YOU’LL WORK ON: - Build P2P sharing of data across workers within a single datacenter to dramatically reduce ingress - Replicate data across multiple blob storage providers - Automate garbage collection across hundreds of petabytes of data - Deploy colocated storage clusters to datacenters to accelerate high-throughput customer workloads YOU MAY BE A FIT IF: - You have 5+ years of experience writing high-quality production code - You’ve built high-performance distributed storage or caching systems at a large scale (the more challenges you’ve worked through, the better) - You have strong cloud skills, including deep familiarity with object storage (S3 or similar), CDNs, and their consistency, throughput, and cost characteristics - You have strong knowledge of low-level operating system foundations (Linux kernel, file systems, page cache, containers, etc.) - You’re willing to step into the thick of it with our on-call rotation and respond to production incidents NICE-TO-HAVE: - Experience with replication, content addressing, and consistency models in multi-region or multi-cloud systems - Experience operating storage systems at scale (petabyte-scale datasets, high-throughput read/write paths, large-scale garbage collection or data migration) - Experience with data engineering at petabyte scale - Prior experience with Rust
Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Role Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. In November 2023 we launched our non-food retail offering, Deliveroo ‘Shopping’, where we work with large and small merchants. We oversee all operations within the grocery and retail ecosystem, ensuring stores are equipped to receive and efficiently process orders. Our solutions empower stores to manage orders seamlessly through multiple channels, including our in-house app, API integration, and devices pre-installed with our software. Additionally, we provide tools to maintain and update product catalogs, ensuring accurate inventory for consumers. The technology we’ve developed enables our partners to pick the correct items swiftly while keeping inventory data current, optimizing both efficiency and accuracy. We’re looking for a Staff Software Engineer to join our London, UK - Hybrid (3 days from the office) team. In this role, you’ll help us define technical solutions for critical business problems and lead the technical direction for complex, high-scale systems. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining a high-impact engineering group focused on solving unstructured and ambiguous challenges. You will act as a technical authority, aligning non-adjacent teams to deliver results that move the needle for the entire organisation. Here’s what your day-to-day might look like: Drive Technical Excellence: Improve code structure and architecture across your team’s remit, developing, releasing and running large-scale web applications whilst transitioning our monolithic codebase to a microservice-based architecture Lead Project Planning: Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features, whilst defining the backend architecture and tech stack for a product area Optimise Operations: Improve performance, reliability, scalability and security for our backend systems Collaborate & Influence: Build relationships across global engineering teams to identify collaboration opportunities and influence the wider technical roadmap. Mentor & Hire: Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Strong Engineering Principles: Deep pride in writing readable, well-designed, and well-tested software. Backend Expertise: Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust). Data Proficiency: Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch. Systems at Scale: Proven ability to manage web architecture at scale (handling 20krpm and above). Technical Leadership: Experience breaking down large pieces of work and guiding implementation choices for a team of engineers. Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
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