Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE TEAM
The Customer Experience team helps customers adopt LangSmith and turn early momentum into lasting product usage. The team partners closely with GTM, Product, Engineering, and LangChain specialists to guide customers through onboarding, production readiness, and the practices required to build reliable AI applications.
ABOUT THE ROLE
We’re looking for an Activation Specialist to join the Customer Experience team. In this role, you’ll work with new customers during their first weeks on LangSmith, helping them move from signed contract to a working platform that is ready for agents in production. You’ll focus on activation milestones such as admin setup, user onboarding, traces flowing, evaluations in place, and customer teams feeling confident enough to keep building independently.
WHAT YOU’LL DO
- Own customer onboarding from kickoff through early activation milestones, including admin setup, SDK integration, first traced run, first evaluation, and LangGraph deployment.
- Guide customers through core LangSmith setup and production readiness topics, including security, org design, workload isolation, and integration questions.
- Partner with GTM teams, Product, Engineering, and LangChain specialists to unblock customers and coordinate support when deeper expertise is needed.
- Help customers build their first evaluation workflows, define what “good” looks like, and confirm they can debug a production trace independently.
- Route customers to the right resources and turn recurring onboarding questions into runbooks, documentation, and repeatable processes.
- Surface customer friction to Product and Engineering early and track activation metrics such as time to first trace, first evaluation, and production run.
WHAT YOU’LL BRING
- 2–4 years of experience in a customer-facing role such as support, customer success, account management, onboarding, or a similar function.
- A strong desire to work directly with customers and build productive, trusted relationships.
- Excellent organization and follow-through, with a track record of keeping customers and internal partners aligned.
- A proactive, industrious approach to learning new tools, solving problems, and rolling up your sleeves.
- Clear, friendly written and verbal communication skills.
- Curiosity about technology and AI, plus a willingness to get hands-on and learn technical concepts on the job.
NICE TO HAVE’S
- Customer onboarding experience at a SaaS company.
- Familiarity with enterprise readiness concepts such as SSO, SCIM, ABAC, and workload isolation.
- Exposure to developer tools, observability, evaluations, or AI/LLM workflows.
- Familiarity with analytics, BI tools or SQL.
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
LangChain's web presence is both a product and a growth engine. Developers visit our site to evaluate our tools, learn what we build, and decide whether to go deeper. We're looking for a Web Lead to own the strategy, quality, and evolution of LangChain's web properties across marketing, product, and education.
This is a high-ownership role for someone who thinks in systems and cares about craft. You'll set the strategic direction for how LangChain presents itself on the web, establishing the processes that keep the site accurate and high-performing, leading conversion and SEO initiatives, and partnering closely with content, design, growth engineering, and demand gen to bring it all together.
What You'll Do
Web Ownership
- Lead the web roadmap. Maintain a clear, prioritized view of what needs to be built, fixed, or improved across LangChain's web properties, balancing strategic initiatives with ongoing maintenance, quality, and reliability. Translate business priorities into web plans and drive them to completion.
- Coordinate cross-functional web work. Serve as the central point of contact for web across marketing, education, product marketing, design, and growth engineering. Run the intake, review, and launch process so teams can ship web changes with speed and confidence.
- Own the site's structural health. Establish and enforce processes for keeping the site accurate, up-to-date, and free of technical debt. This includes governance for page creation and deprecation, content hygiene, and cross-functional intake so nothing slips through the cracks.
- Manage the CMS and tooling stack. Own the relationship with our CMS and web tooling vendors. Ensure the right systems are in place for the team to operate efficiently, and evaluate new tools as the site's needs evolve.
Conversion & Performance
- Own conversion rate optimization. Develop and execute a CRO program across key pages, including homepage, product pages, pricing, and landing pages. Design and run experiments, analyze results, and translate findings into durable improvements to the site's ability to drive signups, product adoption, and pipeline.
- Define and track web performance metrics. Establish the reporting framework for how we measure web effectiveness across traffic, engagement, conversion, and downstream impact on product metrics. Own a regular reporting cadence that gives stakeholders a clear view of what's working and where to invest.
- Partner with demand gen on landing pages. Work closely with marketing to design, build, and optimize campaign landing pages that convert. Bring a disciplined, test-and-learn mindset to paid and organic landing page performance.
SEO
- Build the bridge between SEO and content. Partner with the content team to ensure editorial and technical content decisions are informed by search data, and that published content is positioned to capture and convert high-intent traffic. Establish shared processes for keyword research, on-page optimization, and performance tracking.
- Partner with Content on SEO strategy for LangChain's web properties. Help define the organic search strategy across marketing and product pages, working in close partnership with our SEO agency and content team. Prioritize based on search intent, competitive opportunity, and business impact.
- Own technical SEO. In partnership with engineering, ensure the site's technical foundation supports strong organic performance across site speed, Core Web Vitals, crawlability, schema markup, and indexing health.
Strategy & Stakeholder Alignment
- Be the strategic voice on web. Bring a clear point of view to questions like: what should the information architecture look like as we scale? How do we balance developer credibility with commercial clarity? How does the website evolve as the product and company grow?
- Align web to business goals. Understand what marketing, sales, product, and education need from the site, and translate those needs into a coherent web strategy.
What We're Looking For
- Strategic operator. You can hold the long-term vision and the day-to-day execution at the same time. You know when to move fast and when to slow down and get alignment.
- Deep web fluency. You understand how great websites are built; the architecture, the technical foundations, the tooling, and the operational discipline that drives performance.
- Analytically rigorous. You know how to define what good looks like, instrument it, and use data to make decisions. You're comfortable in analytics platforms and can design and interpret experiments.
- Developer audience instincts. You understand what earns trust with technical audiences and know how to present LangChain credibly to developers.
- Collaborative and clear. You'll work across a lot of functions. You're able to build alignment, communicate trade-offs, and keep things moving without needing authority over everyone involved.
Salary Range: $200,000 - $230,000
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
B-CPT-11750
Bilingual Administrative Assistant
Independent Contractor – B-CPT-11750 Bilingual Administrative Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing restoration and reconstruction company that handles fire, water, smoke, and mold mitigation and rebuilds damaged properties is seeking a Bilingual Administrative Assistant to support its project coordination team.
The assistant will support the project coordination team with client appointment confirmations, bilingual vendor and subcontractor follow-up, document collection, project-file updates, approved routine communications, and other administrative tasks as assigned. Because many of the company’s vendors and subcontractors are Spanish-speaking, the ability to communicate effectively in both English and Spanish is important to improving communication between the field and the back office.
The assistant will report to the owner and/or the Director of Compliance for management and personnel matters. The Project Coordinator will provide daily project-related assignments, priorities, and deadlines. Changes involving scope, pricing, payments, or technical decisions must be referred to the appropriate project coordinator or management for approval.
The ideal candidate will combine strong customer service and coordination skills with prior construction or restoration experience, allowing them to understand basic terminology and accurately communicate project information between coordinators, vendors, and subcontractors.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Project Coordination Support
Assist project coordinators with day-to-day scheduling and job coordination
Confirm schedules with vendors, subcontractors, and other project contacts
Maintain organized project information
Track open items and follow-ups for active projects
Keep project coordinators informed of updates, delays, and issues
Vendor & Subcontractor Communication
Follow up with vendors and subcontractors regarding scheduling, documentation, and routine project needs
Communicate in both English and Spanish as needed
Relay approved information between project coordinators and vendors
Help reduce communication issues caused by language barriers
Escalate project questions or issues requiring coordinator or management input
Documentation & File Management
Collect required documents from vendors and subcontractors
Update project files and records with current information
Maintain organized and accurate documentation
Follow up on missing documents and outstanding information
Ensure routine file updates are completed consistently
Scheduling & Routine Communication
Confirm client appointments, vendor schedules, and project-related activities
Send routine approved communications on behalf of the project coordination team
Track scheduling changes and communicate updates to the appropriate parties
Support other administrative tasks as assigned
Reporting & Performance Expectations
Maintain consistent attendance during scheduled hours
Communicate promptly during scheduled hours
Send a daily summary of completed tasks, pending items, and blockers
Refer changes involving scope, pricing, payments, or technical decisions to the appropriate project coordinator or management for approval
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, administrative, or project coordination experience required
Bilingual English/Spanish fluency (written and spoken) required
Strong documentation and file management skills required
Ability to work independently while supporting an established project coordination team required
Construction, restoration, mitigation, trades, or related industry experience strongly preferred
Ability to understand and explain construction terminology strongly preferred
Vendor or subcontractor coordination experience preferred
IDEAL CANDIDATE PROFILE
Excellent communicator in English and Spanish
Customer service mindset with patience and professionalism
Organized and dependable with follow-up
Comfortable with construction and restoration terminology
Clear and precise when relaying information between parties
Able to support additional project coordinators as the company grows
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Email Platforms
Phone / Text Communication Tools
Microsoft Office or Google Workspace
Client Project Management and File Systems – Training Provided
Work Schedule
Contracted Hours per Week: 20 Hours (Hours May Increase Based on Performance)
Scheduled Working Days: Tuesday–Saturday (Sunday and Monday Off)
Daily Working Time: 12:00 PM–4:00 PM ET
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 20 Hours (Hours May Increase Based on Performance)
Daily Working Time: 12:00 PM–4:00 PM ET
Scheduled Working Days: Tuesday–Saturday (Sunday and Monday Off)
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English and Spanish – Bilingual Required
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Program Manager at GitLab, you will lead the delivery of complex, multi-workstream services engagements for some of our largest and most strategic customers. You will help customers turn transformation goals into clear execution plans by bringing structure, visibility, and accountability across interconnected projects. Working closely with customer stakeholders and GitLab team members, you will guide programs from planning through delivery while building trusted relationships across executive, technical, and delivery teams. In this role, you will define and apply a strong delivery methodology grounded in agile and project management best practices, communicate that approach clearly, and keep teams aligned on milestones, dependencies, and outcomes. This is a strong opportunity to shape how customers adopt GitLab at scale and help them realize meaningful business value through effective program leadership.
What you'll do
Lead delivery of multi-workstream professional services engagements for large and strategic customers
Build strong relationships with customer stakeholders, including executive leaders, program and project managers, engineering, development, and security teams
Develop and apply a delivery methodology that uses agile and project management best practices, and communicate how the methodology will be used throughout the program
Create and continuously communicate program roadmaps, dependencies, milestones, and deliverables across connected projects
Manage stakeholder expectations and secure approval on major milestones, decisions, and delivery plans
Define program strategy, including business justification, expected benefits, in-scope and out-of-scope work, timelines, schedules, resources, stakeholders, and success criteria
Establish core program structures such as RACI charts, work breakdown structures, communication plans, and escalation paths
Work closely with Engagement Managers and Regional Delivery Managers to support program scoping, review delivery assumptions, and help improve project management processes through quarterly objectives and key results (OKRs)
What you'll bring
Experience leading
complex programs
with multiple interdependent projects, stakeholders, and timelines
Strong skill in program planning, forecasting, reporting, and communicating delivery metrics clearly to internal and external stakeholders
Ability to organize, monitor, and manage long-term project budgets, schedules, risks, and dependencies
Proven ability to build collaborative relationships with customers and partner effectively with Engagement Managers, Architects, and delivery teams
Working knowledge of agile and other project management approaches, with the judgment to apply the right structure to different customer needs
Ability to develop long-term plans that support customer adoption, transformation, and successful delivery outcomes
Comfort leading program-level meetings and driving progress across multiple workstreams
Willingness to complete
GitLab Project Management certification
within 2 months of starting in the role
About the team
On our Professional Services team, we help customers adopt GitLab effectively by turning strategy into structured delivery. As Program Managers on our team, we bring clarity to large, complex engagements by coordinating people, plans, and processes across multiple workstreams. We work closely with customers, Engagement Managers, Architects, and delivery leaders to create practical plans, manage risk, and keep programs moving toward agreed outcomes. Because we operate in an all-remote, asynchronous environment, we value clear communication, strong documentation, and ownership. This role is well suited for you if you enjoy building order in complex environments, guiding stakeholders through change, and helping customers make progress on meaningful transformation efforts.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$92,880
—
$156,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Join our Finance Applications team as a Senior Product Manager focused on Procure-to-Pay (P2P) and Record-to-Report (R2R). You will own the product roadmap and delivery for the systems and capabilities that support procurement, accounts payable, general ledger, close, consolidation, and financial reporting. Your portfolio will include platforms such as Zip, Coupa, Ramp, NetSuite, Workiva, and related integrations and data products.
At Reddit, you will partner with Finance, Accounting, Procurement, Engineering, and business systems teams to turn complex operational needs into scalable, secure, and well-controlled solutions. You will lead discovery, prioritize the backlog, define requirements, and guide initiatives from concept through launch and adoption.
Success in this role requires strong finance process knowledge, sound product judgment, and the ability to move between strategy and execution. You will bring structure to ambiguous problems, make clear tradeoffs, and deliver measurable improvements in efficiency, controls, data quality, and the employee experience.
Responsibilities:
Own and maintain the product roadmap and backlog for P2P and R2R capabilities, aligned with Finance Technology priorities and business outcomes.
Partner with Procurement, Accounts Payable, Accounting, Tax, Treasury, Internal Audit, and other stakeholders to understand pain points, map current-state processes, and define scalable future-state solutions.
Translate business needs into clear product requirements, functional specifications, process maps, data flows, user stories, and acceptance criteria.
Lead product discovery, fit-gap analysis, solution design, prioritization, and delivery across Zip, Coupa, Ramp, NetSuite, Workiva, integration middleware, reporting, and related finance applications.
Drive improvements across purchasing, supplier onboarding, invoicing, approvals, payments, general ledger, intercompany, fixed assets, month-end close, consolidation, and financial reporting.
Lead cross-functional initiatives and system enhancements from planning through testing, deployment, change management, adoption, and post-launch measurement.
Partner with engineering, business systems analysts, administrators, and external vendors to design secure, supportable solutions, integrations, workflows, automations, and reporting.
Develop and coordinate test plans, integration testing, and user acceptance testing; ensure releases meet business requirements and control expectations.
Use product and operational metrics to measure adoption, cycle time, quality, control effectiveness, and business impact, and use those insights to refine priorities.
Manage production issues and enhancement requests against the roadmap based on severity, business impact, risk, and available capacity.
Support SOX compliance and audit readiness by embedding appropriate controls, maintaining documentation, and participating in technical and process walkthroughs.
Communicate priorities, decisions, dependencies, risks, and progress clearly to both technical and non-technical audiences.
Required Qualifications:
5+ years of product management, product ownership, business systems, or finance technology experience, including ownership of enterprise application initiatives.
Strong knowledge of Procure-to-Pay processes, including supplier onboarding, purchasing, approvals, invoicing, expenses, accounts payable, and payments.
Strong knowledge of Record-to-Report processes, including general ledger, intercompany, fixed assets, close, consolidation, reconciliations, and financial reporting.
Experience with NetSuite or a comparable ERP and with procurement or spend-management platforms such as Zip or Coupa.
Demonstrated ability to translate finance and accounting requirements into scalable product and systems solutions, including workflows, integrations, controls, data, and reporting.
Experience leading cross-functional initiatives through discovery, requirements, design, testing, launch, and adoption in an Agile delivery environment.
Strong prioritization, analytical, documentation, and stakeholder-management skills, with the ability to make progress in a fast-paced and ambiguous environment.
Experience supporting public-company control requirements, including SOX, audit evidence, segregation of duties, and change management.
Nice to haves:
Experience with Workato or another integration platform, and finance data or reporting tools.
Hands-on familiarity with NetSuite workflows, saved searches, reporting, custom records, or integration patterns.
Experience with multi-entity, multi-country, and multi-currency finance operations.
Experience with finance transformation, ERP or procurement-platform implementations, or large-scale process redesign.
Relevant product, NetSuite, Ramp, Zip, Coupa, Workiva, or Agile certification.
Experience in the technology or digital media industry.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$167,500
—
$234,500 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
Independent Contractor –
CPT-11782 Customer Service Administrator/Business Support VA/Entry-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are looking for a reliable and customer-focused Customer Service Administrator to support our property compliance operations. This role involves coordinating health and safety inspections by communicating with tenants, landlords, and service providers while ensuring appointments are accurately scheduled and documented.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Make outbound calls to tenants regarding health and safety inspections.
Handle inbound calls from tenants and customers regarding health and safety inspections, appointments, and related inquiries, while following the approved call script and maintaining a professional and engaging customer experience.
Coordinate inspection appointments between landlords, tenants, and service providers
Handle tenant inquiries and concerns related to scheduled property inspections
Maintain accurate records of tenant communications and appointment confirmations
Follow up on missed appointments and reschedule as needed
Book jobs and inspections via phone and through our online booking system
Responsible for tenant communications related to health and safety compliance scheduling
Support increased workload during peak compliance periods (August–March)
Collaborate with an established team managing 30,000+ annual client relationships
Opportunity for growth as the company expands into additional trade services
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Excellent verbal and written English communication skills with a professional telephone manner.
Strong mathematical and numerical skills.
Fast typing speed of 60–70 words per minute (WPM).
Previous experience in customer service, call handling, appointment scheduling, or administrative support.
Excellent attention to detail and accuracy.
Strong multitasking, organizational, and time-management skills with the ability to manage multiple schedules and priorities.
Ability to handle sensitive conversations regarding property access, compliance, and tenant communications with patience, diplomacy, and professionalism.
Comfortable coordinating with multiple stakeholders while maintaining excellent customer service.
Understanding of UK rental property regulations and tenant rights is preferred.
Ability to work independently, prioritize tasks effectively, and meet deadlines.
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday
Daily Working Time: 9 AM- 6 PM UK time
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support VA
REQUESTED EXPERIENCE TIER LEVEL: Entry-Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 9 AM-6 PM UK time
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11530 Commercial Insurance Administrative & COI Processing VA
Independent Contractor – CPT-11530 Commercial Insurance Administrative & COI Processing VA/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation.
The VA will assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry.
The ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations. Experience working with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred.
This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. Certificates of Insurance (COI) Processing Intake & Verification
Receive COI requests through email, client portals, or phone.
Review requests and verify active policy status and coverage limits within the agency management system.
Confirm certificate holder information, names, and addresses for accuracy.
Prioritize COI requests for prompt processing, recognizing that many requests are time-sensitive and clients may need the certificates to provide to third parties.
Support an average volume of approximately 5–10 COI requests per day while maintaining the agency's expected turnaround time.
Issuance
Prepare and issue standard ACORD forms, including:
ACORD 25 – Certificate of Liability Insurance
ACORD 28 – Property Insurance.
Tracking & Delivery
Deliver completed certificates to insureds and third-party certificate holders.
Log all certificate issuances accurately in the agency management system.
Track special endorsement requests and certificate holder requirements.
Follow up on outstanding COI-related items as needed.
2. Loss Control & Inspection RecommendationsCarrier Follow-Up
Monitor and track loss control or inspection reports received from commercial insurance carriers.
Review outstanding recommendations and identify items requiring client action.
Serve as the liaison between commercial clients and insurance carriers throughout the inspection-recommendation process, helping ensure required recommendations are completed within the applicable timeframe.
Coordinate the collection and return of completed recommendation documentation, including signed documents and photographs of completed corrective actions, to the insurance carrier for closure.
Client Outreach
Contact insureds via email and phone to request outstanding risk-improvement items.
Request photos, documentation, or other compliance materials required by underwriters.
Follow up with clients until required documentation is received.
Status Tracking
Update inspection and loss-control progress in the agency management system.
Log proof of completion and supporting documentation.
Notify the appropriate Account Manager when requirements have been satisfied.
3. Insurance Carrier & Client Follow-Ups
Follow up with commercial insurance carriers and clients regarding missing information and documentation.
Request signed applications, supplemental forms, audit documents, and other outstanding items.
Maintain organized follow-up records and ensure pending items are tracked to completion.
Route time-sensitive or technically sensitive client requests to the appropriate licensed insurance professional when the request requires authorization or an insurance-agent response.
Manage incoming requests and determine the appropriate agent, producer, or internal staff member to handle matters outside the VA's scope.
Make outbound phone calls to commercial clients when necessary to obtain information, clarify outstanding requirements, and expedite follow-ups.
Assist with contacting clients regarding past-due billing and payment reminders, including communicating potential policy cancellation due to nonpayment, following the agency's instructions.
4. Renewal Information Gathering
Proactively contact commercial clients
60–90 days before renewal
.
Request updated information such as:
Payroll figures
Sales figures
Equipment schedules
Statements of Values (SOVs)
Other renewal-related documentation
Track outstanding renewal information and follow up as needed.
Ensure collected information is accurately documented and routed to the appropriate internal staff.
5. Shared Inbox Management
Monitor shared commercial service inboxes throughout the workday.
Review, organize, and triage incoming client requests.
Respond to routine inquiries when appropriate.
Identify urgent or sensitive matters and promptly flag them for licensed staff.
Maintain organized records of requests and follow-ups.
Triage incoming requests from the shared inbox and route each request to the appropriate agent, producer, or internal staff member based on the nature and urgency of the request.
Prioritize time-sensitive requests and ensure matters requiring licensed-agent involvement are escalated promptly.
6. Agency Management System & Data Entry
Maintain accurate and up-to-date client records within the agency management system.
Update:
Client contact information
Locations and location schedules
Policy information
Other relevant account details
Perform accurate data entry and document updates.
Ensure information is entered consistently and accurately across applicable systems.
Maintain complete activity and communication records in Applied Epic as part of the ongoing servicing of client accounts.
Maintain supporting electronic records and documentation using the client's prescribed file organization and naming conventions.
7. Endorsement Request Intake
Receive and review mid-term policy change requests.
Gather the necessary information and supporting documentation for requests such as:
Vehicle additions or deletions
Address changes
Driver updates
Other policy changes
Queue complete requests for internal processing.
Follow up on missing information before routing requests to the appropriate staff.
As proficiency develops and with appropriate training and authorization, assist with processing policy changes directly through insurance carrier platforms, including updating policy information and issuing revised insurance documents or identification cards.
8. Assistant Account Manager / Producer Support
As the VA gains proficiency in the agency's workflows, provide expanded support as an Assistant Account Manager / Client Service Representative for an assigned producer.
Support an assigned producer with administrative and client-service tasks that may develop beyond COI processing based on business needs and demonstrated proficiency.
Assist with insurance quoting activities across multiple carrier platforms following appropriate training and direction.
Develop familiarity with the assigned producer's workflow and provide ongoing administrative and client-service support as the role expands.
Assist with initial client intake and incoming client calls as responsibilities expand.
Provide administrative support for commercial account invoicing and billing-related communications.
Assist with marketing activities for new business and renewals of existing commercial accounts.
Support additional commercial account servicing responsibilities as the VA becomes familiar with the agency's systems and workflows.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Minimum 2 years of remote administrative or virtual assistant experience.
Insurance industry experience is highly preferred, particularly experience supporting:
U.S. insurance brokers
Insurance agencies
Commercial insurance operations
Insurance back-office administrative teams
Hands-on experience with U.S. Agency Management Systems (AMS) is preferred.
Experience with Applied Epic is highly preferred.
Familiarity with major insurance carrier portals is a strong advantage.
Strong understanding of administrative workflows, documentation, and follow-up processes.
Excellent written and verbal English communication skills.
Professional and confident phone and email communication with U.S. clients and carriers.
Exceptional attention to detail, especially when reviewing policy information, documents, names, addresses, and certificate holder details.
High level of accuracy in data entry and document processing.
Ability to manage multiple requests and follow-ups while meeting deadlines.
Organized, dependable, and proactive.
Able to work independently while knowing when to escalate issues to licensed staff.
Required Software & Applications:
Use the same software and applications currently used by the existing VAs.
Agency Management System (AMS)
Applied Epic
Insurance Carrier Portals
Email / Shared Service Inbox
Client Portal
ACORD Certificate Processing Tools/Systems
Other systems currently used by the existing VA
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A– (Neutral and Excellent written and communication skills)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Clinical Care Operations department at Compass leads and oversees implementation of necessary trainings of personnel at clinical trial sites to deliver psychedelic treatment to trial participants. The Associate Manager, Clinical Care Operations will play an important role in the startup and ongoing support of our clinical trials by managing operations to train support providers working on our clinical trials. Support providers are integral in preparing participants for their COMP360 treatment sessions, providing monitoring and support during the sessions, and then supporting the participant’s self-directed integration (or processing) of their experiences. This position will work directly with our trainers and CRO partners, as well as with key internal stakeholders. This position will be responsible for scheduling, running, supporting, and documenting training completion for support providers at clinical trial sites across North America, Europe and Australia. Flexibility to work across time zones, attention to detail, strong initiative, teamwork and sense of accountability will be important in this role.
Location
:
Hybrid in our Jersey City office or remote on the East Coast in the United States.
Reports to:
Associate Director, Clinical Care Operations.
Roles and responsibilities
(
Include but are not limited to
):
Schedule training events across time zones
Support smooth operations for live online trainings
Partner with trainers and CRO to ensure on-time training completion and training documentation
Oversight of CRO training activities, as assigned
Assess support provider competency during training, ensuring alignment with the training requirements, and escalating any concerns to clinical and operational leadership as needed
Manage updates to support provider training materials, including project management, content drafting, managing consultant work, coordination of stakeholder review, and making updates on the Rise e-learning authoring tool used for training content
Oversight of CRO training activities, as assigned
Support inspection readiness through adherence to processes, as well as timely, accurate and complete documentation of training activities
Additional tasks as determined by R&D Operations team
Accountable for compliance with ethical and scientific standards, regulatory requirements, and the Compass Quality Management System, ensuring participant safety, data integrity, and accuracy throughout the trial process
Candidate Profile
:
3-5 years of experience in clinical research operations or training operations in a clinical research setting, Pharma/Biotech, CRO, EdTech or mental health startup
Experience scheduling events/meetings across time-zones as well as consultant/vendor management and/or customer service required
Strong excel skills and experience with project management software such as Smartsheet, Trello, or Jira required
Experience managing events with Zoom (ie. scheduling settings, managing breakout rooms, sharing video/audio) preferred. Experience with the Rise e-learning authoring tool and audio/video editing software preferred
Experience with complex record keeping in a highly regulated setting required; experience with Quality Management Systems and eTMF filing as well as knowledge of, and experience working with, GDocP strongly preferred
Highly operational and detail-oriented, able to get things done quickly while ensuring attention to detail and clear communication
Thrives in a fast paced and continually changing environment with drive to take initiative and commitment to collaboration
Ability to work flexible hours occasionally to support training across time zones
Demonstrated working knowledge of GCP, ICH guidelines, and FDA regulation
Bachelor’s degree, preferrable in life or social sciences areas or equivalent experience
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$90,000
—
$120,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: Intellias
Meet your recruiter
Carmen Beck
carmen.beck@intellias.com
https://www.linkedin.com...
Vacancy details
Management
Delivery Manager
Delivery Manager
United States
Office
APPLY NOW
REFER A FRIEND
Our client is seeking a Technical Project Manager (TPM) to lead and coordinate complex software development initiatives across cross-functional teams. The TPM will be responsible for driving project execution, managing stakeholder communications, overseeing program governance, and ensuring alignment between business objectives, requirements, engineering delivery, and validation activities. The role requires a strong blend of technical understanding, project management expertise, and requirements management experience within a fast-paced automotive and software-defined vehicle environment.
What project we have for you
This project focuses on delivering next‑generation in‑vehicle digital experiences through a combination of Android/AOSP‑based In‑Vehicle Infotainment (IVI) applications and QNX/Linux‑based Instrument Cluster software. As part of the requirements engineering team, you will play a key role in defining, documenting, and maintaining clear, consistent, and traceable requirements across a wide range of vehicle functions.
What you will do
• Lead end-to-end planning, execution, and delivery of software development projects.
• Coordinate cross-functional teams, including Product Management, Systems Engineering, Software Development, QA, and Validation.
• Manage project scope, schedules, milestones, risks, dependencies, and issue resolution.
• Drive project governance, status reporting, and stakeholder communications.
• Facilitate alignment between business objectives, product requirements, and engineering execution.
• Support requirements elicitation, analysis, refinement, prioritization, and traceability activities.
• Ensure requirements are clearly documented and tracked throughout the development lifecycle.
• Monitor project health, KPIs, and delivery metrics, providing regular updates to stakeholders.
• Lead project review meetings, planning sessions, and risk management activities.
• Remove blockers and drive cross-functional decision-making to maintain delivery commitments.
• Support release planning and ensure readiness for key program milestones.
What you need for this
A delivery-focused Technical Project Manager with strong technical acumen and requirements management experience who can effectively bridge business and engineering teams, drive execution, manage risks and dependencies, and ensure successful delivery of software products in a complex automotive environment.
5+ years of experience as a Technical Project Manager, preferably software automotive industry experience.
• Proven experience managing complex software development projects.
• Strong understanding of Software Development Lifecycle (SDLC), Agile, Scrum, and delivery best practices.
• Experience working closely with engineering teams and technical stakeholders.
• Strong requirements management experience, including requirements analysis, documentation, and traceability.
• Hands-on experience with Jira, Confluence, Codebeamer, or similar tools.
• Ability to manage multiple workstreams, dependencies, and competing priorities.
• Excellent stakeholder management, communication, and facilitation skills.
• Experience in Automotive, EV, Embedded Systems, Connected Vehicle, or Digital Product development is preferred.
• Familiarity with ASPICE and Systems Engineering processes is a plus.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As Associate Director, Product Compliance, you will be a senior individual contributor on the Product Compliance team, reporting to the Head of Product Compliance and partnering closely with Product, Engineering, Legal, Risk, Marketing, and bank partners to enable compliant innovation across Flex's lending and payments ecosystem.
This is a hands-on execution role, not a people leadership role. You will not run the team, manage staff, or own the function's strategy; the Head of Product Compliance owns those. You will carry the most complex advisory work yourself and make the function faster by running and improving AI-enabled review workflows, clear standards, and disciplined documentation rather than by adding headcount.
You will be responsible for:
Owning individual advisory reviews end to end for product launches, product changes, and marketing initiatives
Delivering fast, precise regulatory interpretation that is well documented and defensible
Operating and improving AI-enabled review workflows, automated monitoring, and compliance tooling in daily practice
Coordinating bank partner review and approval for products and consumer-facing content
What You Will Do
Carry advisory reviews for product launches, product changes, marketing initiatives, and emerging regulatory issues end to end, ensuring every decision is well documented and defensible.
Apply consumer protection regulations, including lending, payments, and fintech regulatory frameworks, directly to product design, disclosures, fee structures, and customer journeys.
Execute risk-tiered review processes and maintain the standards libraries, templates, and precedents that keep reviews fast, consistent, and reusable across the function.
Operate AI-assisted review systems and agent-based workflows in areas such as marketing compliance review, regulatory change monitoring, and product risk assessment. Check their output before it goes into a determination, and improve them based on what you see in daily use.
Conduct product risk assessments ahead of launch, identify gaps early, and drive them to resolution with product and engineering owners.
Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
Coordinate day-to-day with bank partners on product and marketing approvals, producing documentation that withstands examiner and partner scrutiny.
Write review files so another reviewer can pick up the work, and turn repeat questions into templates and standards.
Raise the quality and turnaround bar by example: set precedent other reviewers reuse and mentor junior team members informally. This role carries no direct management responsibility.
Who You Are
8+ years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
A hands-on operator with high personal throughput: you own complex reviews yourself, document precisely, and are comfortable being accountable for outcomes without a team.
Deep working knowledge of consumer protection regulations for lending and payments, with a demonstrated ability to translate requirements into product guardrails that hold up under scrutiny.
An effective partner to product and engineering teams during development; you influence decisions through clarity and credibility rather than authority.
AI and Compliance Modernization Experience
A daily user of AI tools in your own work, with experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions.
Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
Ability to translate regulatory requirements into technology-driven review processes that integrate into product and operational workflows.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: San Francisco, CA
Workplace: onsite
Role Overview
We’re hiring data collection operators to support physical AI programs. In this role, you’ll operate physical AI data collection systems (via teleoperation tools or guided interfaces) to generate high-quality real-world data used to train and evaluate AI models.
This is hands-on, execution-focused work. You’ll be working with real hardware in structured environments, following defined scenarios, and helping produce the data that directly shapes how robots learn and perform.
Project Details
Location: San Francisco, CA — 100% onsite
Type: Full-time, short-term W-2 employee
Schedule: Full-time; 8 hours/day, 5 days/week. 7:00 AM to 3:00 PM
Duration: 6 weeks with possibility of extension
Start: ASAP
Compensation: US$36/hour
Work authorization: Must be authorized to work onsite in the U.S.
Key responsibilities
Operate robotic systems through VR or headset controls, robotic interfaces, and other teleoperation equipment
Execute assigned data collection tasks to established procedures, maintaining consistency, accuracy, and data quality
Troubleshoot basic hardware and connectivity issues
Document issues and escalate technical failures to the appropriate teams
Adapt to changes in workflows, equipment configurations, and procedures
Comply with your safety, security, and operational requirements
Basic Qualifications
Bachelor’s degree or equivalent work experience
Experience with gaming, simulation tools, or technical systems is a plus
Strong hand-eye coordination and spatial awareness
Comfortable using controllers, keyboards, or specialized interfaces for extended periods
Basic computer skills, including PC and Linux troubleshooting.
Working knowledge of MS Office and Google Drive
Ability to follow detailed procedures with high accuracy
Clear written and verbal communication skills
Preferred Qualifications
Exposure to robotics, autonomous systems, drones, or simulation environments
Experience with teleoperation, remote control systems, or QA/testing workflows
Familiarity with data collection, logging, or annotation processes
Ability to quickly learn new software applications
Interest in AI, robotics, or emerging technologies
Experience working in structured, metrics-driven environments
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Location: New York, NY; San Francisco, CA; Utah
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a modern compliance organization designed to scale with a high-growth fintech. Our goal is not only to meet regulatory expectations but to operate a technology-forward compliance function that uses automation, data, and AI-enabled workflows to improve quality, speed, and scalability.
The Associate Director, CMS, will own and evolve key components of Flex's Compliance Management System and help shape how compliance operates across the company. This role sits at the intersection of regulatory strategy, operational execution, and technology enablement, partnering closely with Product, Engineering, Risk, and Legal to build compliance into how Flex builds and runs its products. This role will own policy and standards, training, program management, and audit support.
This is a senior individual contributor role with no direct reports. It reports to the Director, CMS Operations.
The right candidate brings strong regulatory expertise and a systems mindset: someone who can turn regulatory expectations into operational frameworks and find ways to modernize compliance through automation and AI-enabled tools.
What You Will Do
Own CMS policy, standards, and training: keep policies current, approved on schedule, and mapped to regulatory requirements, and keep training complete and current.
Serve as the day-to-day contact for partner banks on program management questions and requests; own the calendar of recurring deliverables, checking for accuracy and timeliness before they go out.
Run CMS program management: the governance calendar, committee materials, and tracking of control and issue owners to closure.
Translate regulatory expectations into clear, durable operational frameworks and controls that keep the organization audit- and exam-ready, and write them so another person can run them.
Support audits led by the Director, CMS Operations: prepare CMS evidence, coordinate responses, and track remediation to closure.
Use reporting from Compliance Reporting and Analytics and from Testing and Monitoring to find program gaps and drive changes to policy, training, and controls.
Use AI tools to speed up policy, training, and documentation work, checking the output before it is relied on.
Partner with Engineering and internal tooling teams to embed compliance controls directly into systems, automation, and data pipelines.
Act as a strategic partner to Product, Risk, Legal, and Engineering to support operational initiatives and product launches while maintaining regulatory defensibility.
Who You Are
8+ years of experience in financial services or fintech compliance with increasing program ownership and strategic scope.
Strong experience building or operating Compliance Management Systems or large programmatic compliance functions.
Deep expertise in consumer protection regulations, including Reg E, Reg Z, UDAAP, and FCRA.
Experience supporting regulatory exams, external audits, or bank partner oversight in a regulated financial services environment.
Comfortable finding opportunities to use automation, data, and AI-enabled workflows to improve compliance operations, and in the habit of checking AI output before relying on it.
Strong analytical and structured problem-solving skills with the ability to identify systemic risk and operational improvements.
Effective communicator able to influence regulators, bank partners, executives, and technical teams.
Builder mindset, energized by creating scalable systems rather than maintaining legacy processes.
Bachelor's degree required; JD or advanced degree is a plus.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Facilities Operations Associate to support the day-to-day operations of our Boston headquarters. This role is critical in ensuring a safe, efficient, and high-performing workplace environment that reflects WHOOP’s culture. As a member of the Facilities team, you will partner closely with the Workplace Experience team to deliver a seamless, high-quality in-office experience while supporting the operational needs of a growing organization.
RESPONSIBILITIES:
- Support daily facilities operations, including managing incoming maintenance requests and assisting with ticket triage to ensure timely resolution
- Assist with procurement and coordination of external vendors to maintain office functionality, cleanliness, and safety standards
- Assist with arrangement of office furniture setups, internal and external event set-up, and meeting logistics to ensure smooth execution
- Conduct routine walkthroughs to identify maintenance needs and support preventative upkeep efforts
- Partner with cross-functional teams to address workplace needs and improve overall employee experience
- Help maintain organized systems, documentation, and reporting related to facilities operations
- Perform routine maintenance tasks and address facility-related issues including but not limited to, repairs, inspection, equipment upkeep, carpentry, simple plumbing, painting, moving of boxes/furniture/supplies, small scale office reconfigurations, and building preventative maintenance
- Assist with shipping and receiving tasks, including but not limited to daily delivery of office mail and packages
QUALIFICATIONS:
- 1–3 years of experience in facilities, office operations, hospitality, or a related field
- Basic knowledge of building operations, regulations, and construction trades (HVAC, Electrical, Plumbing, Fire/Life Safety etc.)
- Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously with follow-through until completion
- Effective communication skills and ability to collaborate across internal and external teams
- Comfortable working in a fast-paced, in-person environment
- Available to work outside of core business hours when needed
- Ability to work both independently and collaboratively across teams
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $50,000 - $90,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: 서울특별시, South Korea; Seoul, South Korea; Paralimni, Cyprus; Kyrenia, Cyprus; Bucharest, Romania; Toronto, Canada; Tokyo, Japan; Bangkok, Thailand; Kuala Lumpur, Malaysia; Busan, South Korea; Daegu, South Korea; Suwon-si, South Korea; Gwangju, South Korea; Ulsan, South Korea; Seongnam-si, South Korea; Jeonju-si, South Korea; Ansan-si, South Korea; Jeju-si, South Korea; Chuncheon-si, South Korea; Dhaka, Bangladesh; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Indonesia; Philippines; Malaysia; Singapore; Vietnam; Thailand; London, United Kingdom
Workplace: fully
Japanese RECRUITERS – EARN $1,500 PER HIRE
Freelance Recruitment Partner
🌍 Work From Anywhere
💰 $1,500 USD Per Successful Japanese Placement into Malaysia
🚀 Access To 1,000+ Live Vacancies Globally
David Kennedy Recruitment (DKR) is actively seeking a high-performing Korean-based Freelance Recruitment Partner to support one of our most exciting international growth projects.
Right now, we are supporting significant hiring demand for Japanese-speaking talent relocating to/or already in Malaysia, and we're prepared to pay:
For recruiters who can consistently identify, engage and deliver quality Japanese talent, the earning potential is substantial.
And that's just the beginning.
Why Partner With DKR?
Because our recruitment portfolio is massive.
🌍
1,000+ live vacancies globally
🚀 Active projects across 45+ countries
🗣️ Recruitment delivered in 38+ languages
🎰 iGaming
💻 Technology
📞 BPO & Customer Experience
📈 FinTech
🎯 Sales & Marketing
🎬 Live Entertainment
⚙️ Operations & Shared Services
💰 Up to 40% commission on successful placements
🤝 Direct access to DKR leadership
📈 Unlimited earning potential
Your Immediate Opportunity
Japanese Talent → Malaysia
We're actively hiring Korean-speaking professionals for international opportunities in the UAE.
💰 $1,500 USD paid per successful hire
Multiple hires required with additional projects expected to follow.
Recruiters with existing Japanese candidate networks, language communities, university contacts, hospitality networks, entertainment networks, customer service talent pools or relocation experience will have a significant advantage.
Responsibilities
• Source and engage high-quality Japanese-speaking candidates
• Utilise LinkedIn, job boards, social media, referrals and networking channels
• Conduct candidate screening and qualification interviews
• Build and maintain strong talent pipelines
• Coordinate interviews and candidate communication
• Work closely with DKR's Service Delivery Team and Managing Director
• Maintain ATS records and candidate documentation
• Support future hiring projects globally
Requirements
✔ Fluent Japanese and English (written and spoken)
✔ Previous recruitment, sourcing or talent acquisition experience
✔ Experience recruiting internationally is highly desirable
✔ Strong sourcing and networking skills
✔ Ability to work independently and manage multiple projects
✔ Excellent communication and organisational abilities
✔ Familiarity with ATS platforms and recruitment technology is advantageous
✔ Proven ability to identify and engage talent within Japan/Malaysia
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
This is an opportunity to join Notion's TPM organization as a key partner to our Engineering, Product, and Design (EPD) leadership. You'll work hand-in-hand with the most senior engineering, product, and design leaders at Notion to help run the programs and operating rhythms that keep EPD focused, aligned, and shipping. You'll own a portfolio of programs that spans internal engineering initiatives as well as cross-functional, externally facing efforts with partners across Go-to-Market, Marketing, Support, and beyond, ensuring that we meet the ever-growing expectations of our global user base.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Work closely with senior EPD leaders to drive multiple concurrent programs, from internal engineering initiatives (platform, infrastructure, quality, and developer productivity) to external, cross-functional programs such as major launches and customer-facing commitments
- Combine long-term vision with near-term execution: be accountable for overall delivery, including prioritization, success criteria, and program communications in coordination with your partners
- Help design and run EPD's operating cadence, including planning cycles, goal-setting, roadmap reviews, leadership syncs, and business reviews
- Act as a connector across EPD and the broader company, bringing the right people together, driving decisions to closure, and making sure follow-through happens
- Prepare clear, concise materials for leadership, including status updates, decision docs, and executive summaries that turn complexity into clarity
- Monitor program status, proactively identify and communicate issues / risks, and unblock work wherever possible
- Take on high-priority, ambiguous special projects for EPD leadership and drive them from problem definition to outcome
- Forge strong partnerships with technical and business leaders across the company, ensuring that team resource investments align with company priorities
SKILLS YOU'LL NEED TO BRING:
- 8+ years of technical program management experience at a technology company, or in an equivalent technical or operational capacity, delivering clear and impactful results
- Proven track record of running multiple complex, cross-functional programs at once, from inception to delivery
- Enjoy solving hard problems and can turn incomplete, conflicting, or ambiguous inputs into action plans and drive them to impact
- Strong technical fluency: you can go deep with engineers on systems and tradeoffs, and translate them for non-technical audiences
- Excellent written and verbal communication, with experience creating executive-ready updates, narratives, and decision docs
- Strategic thinking and sound judgment: you can see the big picture, prioritize ruthlessly, and know when to escalate
- Experience designing and running operating rhythms, such as planning, OKRs, leadership meetings, and reviews, for a growing organization
- Builder mentality and an automation-first instinct: you'd rather script, automate, or build a lightweight tool than run the same process by hand twice, and you bring that bias to every program and operating rhythm you own
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $200,000 - $270,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Limassol, Cyprus
About the Role
Spotware Systems is looking for an experienced
Customer Support Engineer
to join our team in
Limassol, Cyprus
. You will support B2B clients and colleagues across the technical and functional aspects of our products, helping investigate and resolve issues in a fast-moving brokerage environment.
This role will suit someone who enjoys getting to the root of complex problems, takes ownership from the first report through resolution, and communicates clearly with both technical and non-technical stakeholders.
Responsibilities
Provide high-quality B2B technical and functional support to clients.
Own and investigate reported issues, resolving them where possible or escalating them with clear evidence and context.
Use logs, SQL, system behaviour, and application-level analysis to isolate root causes and determine next steps.
Diagnose issues involving MT4/MT5 environments, plugins, gateways, liquidity bridges, operating systems, and applications.
Coordinate with clients, internal teams, and third parties, keeping stakeholders informed and driving issues through to resolution.
Create and maintain clear documentation for both internal and external use.
Continuously deepen your knowledge of forex and our platform while contributing to improvements in support quality and processes.
Requirements
3+ years of experience in technical support within a brokerage or fintech environment.
Good working knowledge of MT4/MT5 Manager and Administrator terminals, including plugins and gateways.
Good working knowledge of liquidity bridges such as oneZero, PrimeXM, Centroid, or similar solutions.
Practical SQL skills, including the ability to write, understand, and troubleshoot queries for data analysis and issue investigation.
Experience providing operating-system and application-level support.
Strong problem-solving and investigation skills, supported by a structured and analytical approach.
Strong working proficiency in written and spoken English.
Comfort using AI tools in day-to-day work to improve efficiency, problem-solving, and the quality of results.
Excellent organisational skills, with the ability to prioritise and manage your workload effectively.
Strong numerical and analytical skills.
Willingness to join a planned rotating shift schedule after training; the team provides 24/6 coverage, including Saturdays.
Nice to Have
Experience working with or supporting API integrations.
Knowledge of the FIX protocol.
Programming or scripting skills in any language
Benefits
Competitive salary.
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance.
Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
You will partner closely with our Talent Team to develop a deep understanding of our hiring needs, challenges, organizational structure, and individual team dynamics. In this role, you will own full-cycle recruitment—from sourcing and engaging passive and active talent globally, to guiding candidates through our end-to-end hiring process, to generating offers and transitioning new hires to our People Ops Specialist for onboarding. You will act as a key internal stakeholder, collaborating across teams to manage headcount reconciliation, oversee compensation alignment and equity, and coordinate and participate in internal interviews. You will also be responsible for ensuring recruitment projects are delivered on time and that all milestones and deliverables are met. This role requires
exceptional administrative strength
, including the ability to navigate multiple documents and systems while adhering to structured, process-driven workflows.
What you'll be doing:
Own and execute the Greenhouse recruiting process end-to-end, managing roles from opening through close while ensuring full process adherence.
Maintain accurate, complete, and up-to-date
hiring documentation
, tracking all candidate and hire data to support seamless reporting, audits, and data-driven decision-making.
Demonstrate
exceptional organizational skills
, effectively managing multiple roles, priorities, and deadlines while maintaining attention to detail throughout the day.
Provide timely, clear, and proactive updates to hiring managers and business stakeholders,
anticipating needs and addressing issues before they arise.
Operate with a proactive mindset,
staying one step ahead of recruiting workflows
to prevent bottlenecks and ensure a smooth, efficient hiring experience.
Sourcing
is a primary part of your role. You are confident in engaging passive candidates and utilizing the team’s networks to engage with candidates appropriately.
What makes you a great fit:
5+ Years
recruiting experience working with senior leaders in SaaS/Tech space.
Work in a
remote-first
company where
communication is key
.
You’re comfortable in a
high-paced
environment. You embrace change and ambiguity.
You’re familiar with
Greenhouse
and
LinkedIn Recruiter.
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD $144,000 - $160,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed
here
.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
You will partner closely with our Talent Team to develop a deep understanding of our hiring needs, challenges, organizational structure, and individual team dynamics. In this role, you will own full-cycle recruitment—from sourcing and engaging passive and active talent globally, to guiding candidates through our end-to-end hiring process, to generating offers and transitioning new hires to our People Ops Specialist for onboarding. You will act as a key internal stakeholder, collaborating across teams to manage headcount reconciliation, oversee compensation alignment and equity, and coordinate and participate in internal interviews. You will also be responsible for ensuring recruitment projects are delivered on time and that all milestones and deliverables are met. This role requires
exceptional administrative strength
, including the ability to navigate multiple documents and systems while adhering to structured, process-driven workflows.
What you'll be doing:
Own and execute the Greenhouse recruiting process end-to-end, managing roles from opening through close while ensuring full process adherence.
Maintain accurate, complete, and up-to-date
hiring documentation
, tracking all candidate and hire data to support seamless reporting, audits, and data-driven decision-making.
Demonstrate
exceptional organizational skills
, effectively managing multiple roles, priorities, and deadlines while maintaining attention to detail throughout the day.
Provide timely, clear, and proactive updates to hiring managers and business stakeholders,
anticipating needs and addressing issues before they arise.
Operate with a proactive mindset,
staying one step ahead of recruiting workflows
to prevent bottlenecks and ensure a smooth, efficient hiring experience.
Sourcing
is a primary part of your role. You are confident in engaging passive candidates and utilizing the team’s networks to engage with candidates appropriately.
What makes you a great fit:
5+ Years
recruiting experience working with senior leaders in SaaS/Tech space.
Work in a
remote-first
company where
communication is key
.
You’re comfortable in a
high-paced
environment. You embrace change and ambiguity.
You’re familiar with
Greenhouse
and
LinkedIn Recruiter.
You have partnered with sales leaders and have extensive experience in hiring for account executives
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD $144,000 - $160,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed
here
.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
ОфисleadSan Francisco, CA
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorRemote - United States
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
United States; Flexibility to work across time zones, attention to detail, strong initiative, teamwork and sense of accountability will be important in this role; Schedule training events across time zones; Experience scheduling events/meetings across time-zones as well as consultant/vendor management and/or customer service required; Ability to work flexible hours occasionally to support training across time zones
География найма не уточнена
New York, NY; Salt Lake City, UT; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
ОфисSan Francisco, CA
New York, NY; San Francisco, CA; Utah; For candidates outside of these areas, you may be eligible for our relocation assistance program
ОфисBoston, MA
서울특별시, South Korea; Seoul, South Korea; Paralimni, Cyprus; Kyrenia, Cyprus; Bucharest, Romania; Toronto, Canada; Tokyo, Japan; Bangkok, Thailand; Kuala Lumpur, Malaysia; Busan, South Korea; Daegu, South Korea; Suwon-si, South Korea; Gwangju, South Korea; Ulsan, South Korea; Seongnam-si, South Korea; Jeonju-si, South Korea; Ansan-si, South Korea; Jeju-si, South Korea; Chuncheon-si, South Korea; Dhaka, Bangladesh; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Indonesia; Philippines; Malaysia; Singapore; Vietnam; Thailand; London, United Kingdom; Recruiters with existing Japanese candidate networks, language communities, university contacts, hospitality networks, entertainment networks, customer service talent pools or relocation experience will have a significant advantage
ГибридSan Francisco, California; New York, New York
Limassol, Cyprus; Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup