Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE TEAM
The Customer Experience team helps customers adopt LangSmith and turn early momentum into lasting product usage. The team partners closely with GTM, Product, Engineering, and LangChain specialists to guide customers through onboarding, production readiness, and the practices required to build reliable AI applications.
ABOUT THE ROLE
We’re looking for an Activation Specialist to join the Customer Experience team. In this role, you’ll work with new customers during their first weeks on LangSmith, helping them move from signed contract to a working platform that is ready for agents in production. You’ll focus on activation milestones such as admin setup, user onboarding, traces flowing, evaluations in place, and customer teams feeling confident enough to keep building independently.
WHAT YOU’LL DO
- Own customer onboarding from kickoff through early activation milestones, including admin setup, SDK integration, first traced run, first evaluation, and LangGraph deployment.
- Guide customers through core LangSmith setup and production readiness topics, including security, org design, workload isolation, and integration questions.
- Partner with GTM teams, Product, Engineering, and LangChain specialists to unblock customers and coordinate support when deeper expertise is needed.
- Help customers build their first evaluation workflows, define what “good” looks like, and confirm they can debug a production trace independently.
- Route customers to the right resources and turn recurring onboarding questions into runbooks, documentation, and repeatable processes.
- Surface customer friction to Product and Engineering early and track activation metrics such as time to first trace, first evaluation, and production run.
WHAT YOU’LL BRING
- 2–4 years of experience in a customer-facing role such as support, customer success, account management, onboarding, or a similar function.
- A strong desire to work directly with customers and build productive, trusted relationships.
- Excellent organization and follow-through, with a track record of keeping customers and internal partners aligned.
- A proactive, industrious approach to learning new tools, solving problems, and rolling up your sleeves.
- Clear, friendly written and verbal communication skills.
- Curiosity about technology and AI, plus a willingness to get hands-on and learn technical concepts on the job.
NICE TO HAVE’S
- Customer onboarding experience at a SaaS company.
- Familiarity with enterprise readiness concepts such as SSO, SCIM, ABAC, and workload isolation.
- Exposure to developer tools, observability, evaluations, or AI/LLM workflows.
- Familiarity with analytics, BI tools or SQL.
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Задачи:
— Совместно с командой формировать SMM-стратегию и планировать контент.
— Оперативно обрабатывать материалы с мероприятий и монтировать видео для Stories и Reels.
— Создавать качественный, динамичный монтаж, чувствовать стиль и визуальную подачу премиального бренда.
— Через контент передавать атмосферу проектов и выстраивать общение с аудиторией премиального сегмента.
— При необходимости участвовать в съёмках в Москве.
Требования:
— Опыт в SMM и монтаже коротких видео.
— Понимание, как контент помогает бренду выстраивать отношения с аудиторией.
— Умение работать с визуальным стилем и чувство эстетики премиального сегмента.
— Проживание в Москве и готовность при необходимости выезжать на съёмки.
Условия:
— Гибкий график.
— Формат сотрудничества и заработная плата обсуждаются после собеседования.
Location: Spain
Workplace: remote
Senior Sales Operations Specialist, New Business
Team: Sales Operations
Location: Fully remote, Spain
Reports to: Head of Sales Operations
The short version
Finom is a fintech offering online business banking and financial tools for businesses across Europe. Our Inbound and Outbound teams bring in the new customers that Finom grows on. Sales Ops is the team that builds, improves and maintains the tools and processes they use to succeed.
We are looking for a senior operator who has built high-volume sales machines before, and who wants to build a better one here. Someone who looks at how things work today, sees what is broken or clumsy, and is not shy about recommending we throw it out and start again. We are not after another 1% here and 2% there. We want a step change, driven by efficient process design, automation and AI.
What you'll do
Own the operations of the Inbound and Outbound funnels, end to end. From the moment a lead arrives to the moment a customer is won. Speed, conversion, capacity, cost. You know where every lead is, why it's there, and what should be done next.
Take a hard look at what exists. Find the friction: slow handovers, manual steps, duplicated effort, rules nobody remembers the reason for. Then decide whether to fix it or replace it. Replacing is always on the table.
Design the machine. Routing, qualification, follow-up cadences, capacity models, handovers to Account Management. You design how it works, and why it works that way.
Make automation and AI do the work. Specify and drive workflows where software and AI agents handle what people shouldn't have to, so our reps spend their time talking to prospects. You don't build in Salesforce yourself. You design it, then work with our Salesforce and data professionals to make it real.
Test before you commit. Run experiments and MVPs, measure honestly, and kill what doesn't work.
Make the case. Write the proposal, back it with numbers, and bring Inbound and Outbound managers and the Chief Revenue Officer along with you.
Be accountable for the numbers. Lead volume, qualification rate, win rate, capacity and revenue. You should be the person who can explain any movement in them.
How we build
Three principles guide everything we ship:
Top user experience. Minimise admin work for our users, maximise their productivity. Their time is the point.
Build it right. Efficient, scalable, adaptable. We dislike technical debt and we don't pretend it isn't there.
Security and privacy. Customer data security and privacy is not a checkbox at the end of a project, it's a foundational requirement in everything we do.
What you bring
5+ years of experience in sales operations, revenue operations or a similar role, with real ownership of the funnel.
Proven experience building sales "machines" in high-volume, short-cycle environments, where the economics only work if the process is efficient and each rep handles a large number of leads.
A track record of rebuilding rather than tuning: a process, tool or funnel you replaced entirely and can explain why.
Strong analytical skills. Funnel analysis, capacity modelling and unit economics are second nature. You don't need to write code, but you do need to be comfortable going deep in data.
Fluency in working with automation and AI tools. You have used them seriously, and you know where they help and where they don't.
You turn a vague problem into a clear spec, and you push back when the request is the wrong fix for the real problem.
Fluent English. Our team and company include people from many European countries, English is our common language.
You work well remotely and independently, without someone checking in.
Bonus points
Proven experience with AI projects, with any AI tools.
Hands-on experience as a power user of Salesforce or a comparable CRM.
Experience with sales engagement, conversation intelligence and enrichment tools (Outreach, Modjo, Clay or similar).
Experience with SQL.
Experience selling to or supporting small and medium businesses.
Fintech, banking or another regulated environment.
Experience in multi-country European sales.
Location: United Kingdom; United Arab Emirates; Ireland; Sweden; Romania; Cyprus; Switzerland; Portugal; Lithuania; Czech Republic; Hungary; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
THE OPPORTUNITY
As an Affiliate Specialist for Kraken Pro, you will support the growth and day-to-day operations of the Kraken Pro affiliate program by identifying and onboarding new partners and by owning the operational processes that keep the program running accurately and compliantly. Key responsibilities include:
Partner recruitment:
- Source and prospect new affiliate partners across media publishers, mobile networks, incentive sites, social network partnerships, CTV, etc.
- Draft and send personalized outreach.
- Manage the partner pipeline from first contact through onboarding.
- Support partner vetting and scoring processes (for example, mobile network partner intake and evaluation).
- Assist with go-to-market/launch coordination for new affiliate partners, briefs, newsletters, and creative asset delivery.
Affiliate operations:
- Own day-to-day Impact.com platform administration, partner account setup, tracking link QA, and commission structure updates.
- Support weekly, monthly reporting cycles (QuickSite, AppsFlyer, Hex exports), feeding the Pro performance dashboard and updates.
- Monitor for compliance and fraud flags (performance benchmark violations, PID marketplace prohibitions) and escalate per policy.
- Support invoice and payment reconciliation with acceleration partners and finance.
- Maintain partner creative assets, records, contracts, and documentation (compliance matrix, partner type reference tables).
Cross-functional support:
- Coordinate with agencies on day-to-day partner servicing and escalations.
- Assist with ad hoc analysis and dashboard maintenance.
- The program scales: support in the affiliate strategy development.
- Participate in cross-functional discussions with product, compliance, design, martech, and analytics.
WHAT YOU BRING
- 2+ years of experience in affiliate marketing, partnerships, growth marketing, or a related digital marketing field.
- Strong written communication skills for partner outreach and relationship management.
- Comfortable working with data.
- Detail-oriented and process-driven, able to manage multiple partner relationships and workstreams concurrently.
- Genuine interest in the crypto or fintech industry.
NICE TO HAVES
- Exposure to SQL or BI tools (Hex, QuickSight).
- Familiarity with affiliate platforms (Impact.com or similar) and attribution tools (AppsFlyer).
- Fintech or crypto experience.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Задачи:
— запускать, оптимизировать и масштабировать рекламные кампании на международные GEO;
— собирать семантику для разных языков и рынков;
— работать с экономикой привлечения: CPA, первая покупка, LTV;
— тестировать гипотезы и масштабировать эффективные кампании.
Требования:
— от трёх лет опыта в PPC;
— уверенное владение Google Ads и Яндекс Директом;
— понимание модерации рекламы цифровых товаров;
— английский от B1.
Опыт CS2, игровых скинов, гейминга, iGaming или crypto будет преимуществом.
Условия:
— полностью удалённая работа;
— гибкий график;
— фиксированная оплата, сумма обсуждается на собеседовании;
— рекламные бюджеты для тестов и масштабирования.
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Stockholm
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Fluent in the Swedish language.
- JD or equivalent legal qualification.
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in London. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform.
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU'LL DO
- Lead and develop a team of Legal Engineers - Product Specialists in the UK, providing coaching, performance management, and career development support.
- Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis
- Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise
- Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy
- Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments
- Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Prior experience managing or mentoring a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether they're buying Fin for the first time, expanding Fin to a new team, or adopting new features. More and more of those deployments are delivered by our partners, including the Salesforce partner community now ramping up on Fin. A partner-led deployment is only as good as the partner delivering it.
As a Partner Services Manager focused on Enablement, you'll own how our partners get certified and stay current. Your work runs from a partner's first day with Fin, through to the moment they're ready to lead customer deployments, and then every product release after that. Your primary responsibility is making sure every partner who works with a Fin customer has the knowledge, skills and readiness to deliver real value.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you're in the right place!
What will I be doing?
You will own partner enablement end to end: how partners get certified, and how they stay current as Fin evolves
You will onboard new partners with structured onboarding plans that take them from signed agreement to first deployment, covering Fin's product, our deployment methodology and our delivery standards
You will run partner certification, including bootcamps, assessments and scenario-based testing. You'll certify named consultants individually, not just partner firms
You will run Fin Deployment Partner Bootcamps, both in person and virtually, including joint bootcamps with Salesforce for its partner community
You will build and maintain enablement content, including curricula, online courses, playbooks, hands-on labs and demo environments, and keep it up to date as new features ship
You will check partner readiness before partners are assigned customer work. That means running readiness assessments, organising shadow and reverse-shadow on live deployments, and confirming that a partner has certified people and capacity in place
You will track each partner's progress from enabled (delivering under Fin's oversight) to certified (delivering independently), and keep partner and consultant certification records accurate
You will keep partners current through recertification, release briefings and regular partner office hours
You will use delivery data, such as Partner CSAT, Fin outcomes, escalations and QA findings, to spot skill gaps and turn them into targeted enablement
You will own enablement KPIs, including time to certification, certification pass rate, time to first deployment and post-certification delivery quality
You will work closely with the rest of the Deployment Services team, especially fellow Partner Services Managers and AI Deployment Consultants, to turn lessons from the field into better enablement
You'll collaborate with our Product, R&D and Education teams to get early access to new features and enable partners on them ahead of launch
You will cover enablement progress, certification status and skill gaps in each partner's Quarterly Business Review
What skills do I need?
4+ years of work experience, with 2+ years in implementation, partner enablement or technical training roles
Enablement Design: experience building training or certification programmes, ideally for partners, consultants or other technical audiences
Facilitation: confident leading workshops and multi-day bootcamps for technical audiences, both in person and virtually
Content Creation: the ability to turn complex product and deployment practices into clear courses, guides and hands-on exercises
Assessment: the judgement to tell whether someone can actually do the work, not just pass a quiz, and the confidence to give direct feedback
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic), enough to speak credibly with technical partner teams
Programme Management: organised and detail-oriented, able to run several partner cohorts and certification tracks at once
Positivity and Engagement: a genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology and for solving problems
Adaptability: change is constant, and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience running a partner enablement or certification programme at a SaaS company or systems integrator
Experience with learning management systems and course authoring tools
Experience with the Salesforce partner ecosystem
Experience training on SaaS products or, specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Hands-on experience delivering SaaS implementations yourself, as a consultant or implementation manager
Great examples of self-started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $157,500-$188,150. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Madrid
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- JD or equivalent legal qualification
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Задачи:
— Ведение PR-проектов для fashion- и beauty-брендов
— Подбор подходящих блогеров, ведение переговоров и договорённости о бартерных интеграциях
— Контроль согласований, сроков и выхода рекламного контента
— Организация публикаций брендов в СМИ, включая подборки, дайджесты, экспертные материалы и другие форматы
— Сбор результатов размещений и подготовка отчётов по установленным шаблонам
— Взаимодействие с клиентами по текущим задачам и ведение рабочих процессов во внутренней платформе
Требования:
— Опыт работы в PR, взаимодействия с блогерами и редакциями
— Умение договариваться о бартерных интеграциях и сопровождать их до выхода публикаций
— Понимание принципов работы со СМИ и умение заинтересовать редакцию брендом или информационным поводом
— Самостоятельность, ответственность и умение вести несколько проектов одновременно
— Грамотная устная и письменная речь, внимательность и аккуратность при подготовке отчётов
— Опыт работы с fashion-, beauty- или lifestyle-брендами будет преимуществом
Задачи:
— Обеспечение подбора персонала на вакантные рабочие места.
— Определение критериев поиска, привлечения, подбора и отбора кандидатов.
— Применение современных технологий и методик поиска и отбора с учётом специфики должностей.
— Сбор, анализ и структурирование информации о кандидатах и предложениях на рынке труда.
— Работа с поисковыми системами и информационными ресурсами для подбора персонала.
Требования:
— Опыт работы в подборе персонала, желательно в массовом найме.
— Высшее образование.
Новый Уренгой
УдалённоseniorSpain
УдалённоUnited Kingdom; United Arab Emirates; Ireland; Sweden; Romania; Cyprus; Switzerland; Portugal; Lithuania; Czech Republic; Hungary; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
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