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Location: Remote ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE We're looking for a CRM Integration Consultant to join our Delivery organization and bring deeper expertise in the home-services CRM platforms our customers use. Our customers' use existing CRM configurations to support workflows like booking, scheduling, and dispatch. In this role, you'll work closely with our Delivery and Technical Account Management teams to review customer CRM setups, troubleshoot booking and capacity challenges, and help customers optimize their existing workflows. You'll also work directly with customers to resolve more complex configuration and integration issues, share best practices, and support successful implementations. We're looking for someone with deep, hands-on ServiceTitan experience who understands how home-services businesses operate and enjoys solving technical and operational challenges. This is a hands-on, fast-paced role where you'll work directly with customers to navigate complex CRM configurations, troubleshoot issues, and drive them to resolution quickly so implementations can keep moving. WHAT YOU'LL DO - Serve as Avoca's internal CRM expert, initially focused on ServiceTitan, supporting Implementation, CS, Support, and Product. - Review and optimize customer CRM configurations, including booking, scheduling, dispatch, and capacity workflows. - Work directly in customers' CRM environments, with their authorization, to troubleshoot issues, make configuration changes, and resolve implementation blockers. - Troubleshoot CRM integration issues, including booking failures, sync mismatches, and configuration-related challenges. - Train internal teams and customers on CRM best practices, common workflows, and troubleshooting. - Partner with Product and Engineering to identify recurring issues and improve integration functionality. - Develop repeatable configuration guides and processes to reduce implementation delays and improve efficiency. WHAT YOU'LL BRING - 3+ years of hands-on experience configuring and administering ServiceTitan, ideally within a home-services business or consulting environment. - 2+ years of relevant experience preferred or Home Service industry knowledge and experience (preferred) - Strong understanding of CRM booking, scheduling, dispatch, capacity management, and related configuration workflows. - Experience troubleshooting complex CRM configurations, identifying issues, and making changes directly within customer systems. - Ability to work independently, manage multiple customer requests, and resolve technical issues quickly. - Strong communication skills and experience working directly with customers and cross-functional teams. - ServiceTitan certification preferred, but not required. - Experience with other home-services CRMs (Housecall Pro, PestPac, FieldEdge, etc.) or SaaS integrations is a plus. WHO YOU ARE - Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments. - Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously. - Autonomous, self-directed, and comfortable working with ambiguity. - A proactive and effective communicator. - Collaborative, organized, and efficient. - Comfortable with travel to customer sites and occasional visits to our NYC or Santa Barbara offices. BENEFITS - Comprehensive medical, dental, and vision insurance - Company-sponsored 401(k) through Vestwell - Flexible PTO plus U.S. federal holidays - Company-wide off-sites - Daily in-office lunch through Parkday - Dinner covered when working late - Commuter benefits and late-night rideshare - Standing desks and workspace accommodations available on request - All core tools and software provided Compensation: The expected base salary for this role is $120,000 - $150,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: Anywhere in France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🛡️ THE ROLE Most GRC roles are about keeping auditors happy. This one is about earning our members' trust: every day, they share their diagnoses, their claims and their care with us. You'll join Alan's security team to help run our compliance and risk work across ISO 27001, HDS and DORA, across a growing number of countries and regulators. We just earned our HDS certification, and there's much more to build, including how we govern AI across our products: assessing AI risks, setting the controls, and keeping up with the AI Act. You'll learn alongside experienced security engineers, with a dedicated coach from day one. You'll take on real ownership early, and your scope grows as we scale from 1M to many millions of members. And you'll learn how we work at Alan: teams own their risks and controls, we automate wherever we can, and we focus on real outcomes, not paperwork. 🚀 WHAT YOU'LL DO - Keep our certifications on track. You run the day-to-day of the ISO 27001 and HDS audit cycles: collecting evidence, preparing internal audits, and following up on corrective actions until they're closed. - Turn regulations into practical actions. With Legal and the DPO, you help translate requirements like DORA, HDS, and GDPR into clear tasks for the teams, and track that they get done. - Learn the health sector rules. You build your knowledge of health-specific frameworks (ANS, HDS) and help apply them to how we handle health data. - Contribute to risk management. You help build and update our risk mapping, including AI risks, and follow up on the treatment plans with the teams who own them. - Support the teams who own the controls. You keep the controls framework up to date, answer teams' questions, and help explain security clearly to every stakeholder, from engineers to managers. - Support incident governance. You help classify and document incidents, keep Business continuity and Disaster recovery plans up to date, and prepare inputs for DORA incident reports. - Automate what slows us down. You spot repetitive compliance tasks and automate them with scripts, tools or AI. 🏗️ WHAT YOU'LL HELP BUILD - One compliance backbone: A single control system for several regulators in several countries, so Alan can scale without rebuilding compliance each time. - An automated evidence engine: evidence collected straight from engineering systems with scripts and AI, so audits run continuously instead of as a quarterly rush. You'll work closely with Legal, the DPO, Internal Audit and Risk, and day to day with engineering and operations teams. ⭐ WHAT WE'RE LOOKING FOR - You want to do the work yourself and grow with it: a permanent, hands-on role where you build things for the long run. - 2+ years in security, GRC or compliance (an audit background is fine if you want to move into building). - You've played a key part in a certification or audit cycle (ISO 27001, HDS, SOC 2 or similar). - You're curious about how things work technically, and you've automated at least one manual task (a script, a tool, an AI workflow). - You're fluent in French and English, and comfortable presenting in both. - You learn fast, ask for feedback, and go into the details when it matters. 🌍 HOW WE WORK Location: You must be legally eligible to work from France, Belgium or Spain. Remote work: We offer remote work flexibility. Contract type: Permanent contract only (no freelancing). 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: United States Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Staff Data Engineer who can take ownership of and drive key initiatives across Data Platform Engineering, including the data lake, event instrumentation, data quality, and data governance. ABOUT THE ROLE: - Location: Remote-first (United States) - Full-time - Permanent - Exempt - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - United States  (all figures cited below are in USD and pertain to workers in the United States) - Zone A: $212,500 - $255,000 - Zone B: $200,000 - $240,000 - Zone C: $186,500 - $224,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.  Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for an existing vacancy - Reporting to the Manager, Data Engineering As a Staff Data Engineer, you'll… - Design data solutions across batch, streaming, and real-time workloads. - Design and build reliable data pipelines using Spark, Kafka, Iceberg, and Airflow/MWAA. - Contribute to the evolution of data lake and data platform, including ingestion, processing, storage, and serving patterns. - Build, maintain and scale cloud data infrastructure that includes Kafka, Airflow, Druid, EMR on EKS with reliability and observability in mind. - Implement and improve data quality, observability, reliability, and governance across data pipelines and systems. - Define and improve standards for event instrumentation and governance, including event schemas, validation, and schema evolution. - Build platform solutions for centralized PII handling, data retention, deletion, and residency to support GDPR and CCPA requirements. - Build agent harness capabilities that encode data engineering standards, pipeline patterns, and quality gates into AI tools, enabling agents to safely generate, review, and operate on data platform code. - Contribute hands-on to complex technical initiatives, troubleshoot production issues, mentor engineers, and collaborate with Analytics Engineering and other teams. - Build agent harnesses that embed data engineering standards, pipeline patterns, and quality gates into AI-assisted development workflows. ABOUT YOU: Requirements: - BA/BS degree or equivalent experience - 5+ years of experience in data engineering, building and operating production data pipelines and platforms. - Strong experience with Spark and distributed data processing, including designing and optimizing production data pipelines. - Experience designing batch, real-time, and streaming data solutions using technologies such as Kafka, Spark Structured Streaming, and CDC. - Experience implementing data quality, observability, and reliability across production data systems. - Experience with cloud data infrastructure, CI/CD, and infrastructure-as-code. - Demonstrated experience leading complex data engineering initiatives end-to-end, from technical design and decomposition through implementation and production. - Strong Programming and SQL skills, with experience building reliable and maintainable data systems. You’ll thrive as a Staff Data Engineer if you: - Can navigate ambiguous problems, evaluate architectural tradeoffs, and make pragmatic technical decisions. - Think beyond individual pipelines and consider the end-to-end data ecosystem, from data producers through downstream consumers. - Bring experience with data governance and privacy, including PII management, retention, deletion, data residency, GDPR, or CCPA. - Bring experience with event instrumentation and governance, including event schemas, validation, and schema evolution. - Collaborate with engineers on complex technical problems and help establish practical engineering best practices. - Embrace AI and emerging technologies, applying them in your development workflow and helping the team adopt new tools through shared learnings and best practices. - Stay curious and open to growth  demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Argentina ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're looking for an experienced partnerships leader to build and scale our Commercial Partners Programme in Southern Latam — bringing together resellers, systems integrators, and consulting firms who help deploy ElevenLabs' technology to their clients across the Southern Latam market. You'll own the reseller, integrator, and consulting partner strategy end-to-end — from building relationships with leading SIs, consultancies, and resellers, to onboarding, enabling, and activating them to sell and deliver ElevenLabs products. This is a 0→1 build: you'll design and pilot partner incentive and enablement models, generate qualified pipeline through partner-led opportunities, and scale the programme against regional growth targets, while owning day-to-day execution and partner performance. WHAT SUCCESS LOOKS LIKE (FIRST 6–9 MONTHS) - Partner-Sourced & Influenced Revenue: closed-won ARR through GSIs, RSIs, cloud providers, VARs, and technology partners reaching at least 20% of regional revenue - Partner-Sourced Pipeline: qualified pipeline created through partners, with a focus on enterprise opportunities in target industries - Revenue-Producing Partners: number of partners actively generating pipeline, opportunities, or revenue each quarter - Time-to-First Revenue: speed from partner onboarding to first sourced opportunity and first closed-won deal - Strategic Account Penetration: new enterprise accounts and executive relationships unlocked through partners that ElevenLabs would've struggled to access directly REQUIREMENTS - 12+ years building and scaling an in-country SaaS/Cloud solution, with a strong network you can leverage from day one - 4+ years owning RSI, GSI, and hyperscaler partnerships, with proven experience driving joint account planning, co-sell, and revenue — not just relationship management - A builder mindset — experience creating partner motions from 0→1, rather than inheriting a mature programme - Comfortable working with technical, API-driven products, and able to explain complex concepts to partners and customers - Based in Buenos Aires Bonus: Mix of 3-4 years in sales + 3-4 years in partnerships/alliances; mix of 3-4 years at a large company + 3-4 years at a smaller/less established company #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are looking for an Intermediate Developer to join the Device Trust team and help us improve the reliability and operational excellence of the systems behind the Device Trust authentication service. This is a software engineering role with a strong reliability focus. You will write and maintain production code, improve how our services are operated, and help make a critical applications path safer, more observable, and easier to evolve. Device Trust authentication is an important component of our customers’ authentication flows, helping organizations make device posture part of their access decisions. Because it sits directly in that path, reliability is a first-class engineering concern. The service is already relied upon by customers every day, and in this role you’ll help us continue raising the bar through stronger resilience, observability, operational practices, and safe evolution of the system. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - You have 2+ years of experience in software development. - Experience working with backend services, application programming interfaces (APIs), distributed systems, or other software where reliability and availability matter. - Take ownership of scoped problems from investigation through implementation and follow-up. - Familiarity with Ruby on Rails (Rails). - Use observability tools to understand system health and investigate issues; experience with Datadog is valuable. - Care about testing, maintainability, and clarity in both code and documentation. - Communicate clearly by sharing progress, raising blockers early, and helping stakeholders understand outcomes. Bonus points for: - Familiarity with or exposure to Kubernetes. - Experience with Datadog. - Experience with Terraform. What you can expect: - Build and improve the services that power Device Trust. - Improve the reliability, observability, and operability of production systems through software, automation, and thoughtful engineering practices. - Work across application code, service dependencies, cloud infrastructure, networking, deployment systems, and operational tooling. - Help establish safer ways to make and validate changes to critical systems. - Participate in incident response and post-incident learning, turning operational lessons into lasting improvements. - Partner with engineers across Device Trust, Platform, Security, and other teams to identify risks, reduce operational friction, and improve the customer experience. USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

FFINWAY Securities LTD, functioning as the operational branch of TFOS, seeks a meticulous and proactive Securities Operations Officer to join their Cyprus team. The role involves managing both exchange-traded and OTC securities transactions, ensuring precise processing and reconciliation of operational tasks. Additionally, the officer will play a part in enhancing and automating business workflows. Candidates must possess strong analytical abilities, keen attention to detail, and be capable of thriving in a dynamic financial services setting.

Location: United Kingdom; Spain Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain or the UK. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom What you’ll do: Lead the IT Operations team and its lead: set priorities and service levels, with a clear split between run and build work Own service desk performance, request and incident handling, and team member satisfaction Own endpoint and device management, including OS and software update policy, balancing compliance against minimal disruption to people’s work Own identity, SSO, access provisioning and offboarding as a single, auditable control point, and automate joiner, mover and leaver processes and other repeatable IT work Act as the accountable owner of the ERP platform, including system configuration, workflow design and ongoing maintenance. If vendor selection is still open when you join, lead its final stages with stakeholders to confirm scope, modules and implementation approach Own the design of core ERP configuration areas such as financial consolidation, budgeting and forecasting, master data, and integration with adjacent systems Manage the ERP implementation partner or systems integrator, holding them to scope, quality, timeline and budget Establish change control, testing and release processes for ERP from day one, and own the post-go-live support model (L1 to L3, vendor SLAs, release cadence) Document system configuration, data flows and integration points so no single person is a dependency Own IT general controls, segregation of duties design and monitoring, and audit evidence for corporate systems, supporting compliance certification and SOX-style financial controls where they apply Own disaster recovery, backup and resilience for corporate systems, and work with Security on access policy, device trust and approved or blocked software Partner with the Data team: Enterprise IT owns platforms, integrations and access controls, while Data keeps reporting, analytics, pipelines and data governance Set the approach to AI tools across corporate functions (tooling, access and safe-use guardrails), with functions owning day-to-day use Build the Enterprise Applications team: define roles, then hire and develop the first leads (2 to 3 additional hires expected over time) Define the roadmap and Buy / Hold / Sell decisions for bringing additional corporate technology (HR, finance, CRM, collaboration and other SaaS) under Enterprise IT, backed by a lightweight governance model: application inventory, ownership matrix and lifecycle approach Own vendor, licence and SaaS renewal management for in-scope systems, consolidating duplicate tools and spend, along with Enterprise IT’s budget and headcount plan Lead the change from function-owned tools to centrally governed systems without taking process ownership away from the business, and act as a trusted advisor to leadership on application strategy, cost and risk Must-haves: Senior leadership of an IT or enterprise applications function in a scaling business, including managing managers Led our ERP implementation from the owner’s side, including managing a systems integrator Owned a business system end to end (configuration, support and continuous improvement), rather than only overseeing third parties Experience running IT operations (service desk, endpoint and MDM, identity and SSO) in a SaaS-first estate Experience building and operating IT controls (ITGC, SoD, audit) in a finance-critical environment Experience leading organisational change, moving functions to shared ownership models while keeping their trust Comfortable operating without a large existing team or established playbook, and able to set up processes, documentation and governance from scratch Strong stakeholder management, working directly with finance, operations and other business functions as primary ERP users Strong commercial and vendor management skills Strong communicator who can translate between technical configuration detail and business outcomes Pragmatic about control: balances compliance with team member experience, without blocking people or pushing them into workarounds Nice to have: Hands-on experience configuring and administering a major ERP platform (SAP, NetSuite, Dynamics 365, Oracle, or similar), ideally including financial consolidation, budgeting or forecasting modules, and relevant platform certifications Experience of an ERP vendor selection process, including RFP evaluation, demo scenarios or business-case development Experience in an ISO 27001, SOC 2 Type 2 or SOX environment Exposure to wider enterprise application categories beyond ERP (HRIS, CRM, collaboration, identity and access management) Experience building or growing a small technology team, including hiring and role design Experience deploying AI tooling across corporate functions Experience leading remote or distributed teams Experience in a private equity-backed, high-growth or newly scaling business Why People Join Us 🇪🇸 Why people join us in Spain We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact. For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home. 🇬🇧 Why people join us in the UK We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers. Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: £95,200– £142,800 📍 Spain: €86,800 – €130,200 Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨

Location: Brisbane, Australia VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 13,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 400 team members in over 35 countries, with 5 offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offers unparalleled insight into human movement, performance, injury risk and rehabilitation. About the VALD Contracts Admin Team As part of a truly global team, the Contracts Admin Team serves as the primary onboarding contact for contract processing and initial invoicing with all VALD’s clients worldwide. The team collaborates closely with sales teams, regional directors, the finance team, logistics staff, and Client Success to ensure a seamless sales process, in alignment with our overarching goal to ensure that our clients are well-supported in their adoption of VALD’s technologies into their core business functions. What you will do Prepare and process VALD's standard client contracts, quotes, orders, invoicing requests, and contract renewals, including data entry and record management. Support the Sales, Client Success, and Finance teams with contract administration and client onboarding activities. Maintain accurate client, contract, and order information within NetSuite and other business systems, ensuring all records and documentation are complete, accurate, and up to date. Prepare and maintain reports and other operational records to support business activities and decision-making. Respond to internal and external enquiries and provide administrative support to stakeholders across the business. Build strong working relationships with internal teams and clients while supporting day-to-day commercial operations. Undertake other general administration and operational tasks as required. Is this you? Hold a Bachelor of Laws (LL.B.) or a degree in Business Management. Excellent communication skills and interpersonal skills. Prior experience in dealing with high volumes of legal and paralegal work. Excellent attention to detail. Demonstrated ability to form and maintain client partner relationships with both internal and external stakeholders to support key outcomes. Prior experience using Microsoft Office 365 suite of products. Ability to work proactively and manage competing tasks, including record keeping, data entry, invoicing and responding to emails and enquiries. It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team. Why VALD? The perks of working with us are pretty great! The list is extensive of what we offer when you join VALD, here’s just a few: The opportunity to work in a company that is redefining allied healthcare. Learn from a range of high-performing individuals and teams across a range of disciplines. Be part of a down-to-earth, inclusive and vibrant team. Flexible working environment, with a casual dress code – no more corporate attire, T–shirts are the norm. Table tennis, basketball court, end-of-trip facilities with bike and scooter racks if that’s your thing. Chefs that prepare you delicious fresh breakfast and lunch every day! On-site barista to make your coffee just as you like it. Team gym, remedial massage therapy, subsidised access to physiotherapy and exercise physiology services. VALD Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds. Conditions of Employment Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD Step into the engine room of our Professional Services team as the Resource Planning Lead, where you’ll play a pivotal role in matching top-tier talent with exciting engagements! In this dynamic execution and analytics role, your mission is to build seamless schedules, maintain crystal-clear data, and proactively spot risks before they happen to keep our delivery capacity running smoothly. If you love optimizing processes, championing data quality, and envisioning a clear path toward PS operations or delivery leadership, this is your chance to make a massive impact behind the scenes. 💻 THE DAY-TO-DAY - Matchmaker Extraordinaire: Process staffing requests from intake to assignment, perfectly aligning consultants to engagements based on their unique skills, availability, and project timelines. - Architect the Schedule: Maintain accurate and current resource schedules and assignments within Kantata (our PSA platform) to ensure our allocations are always up to date. - Spot the Gaps: Proactively flag scheduling conflicts, over-allocations, and staffing gaps to practice leads and the Resource Manager, while bringing creative options to the table to resolve them. - Drive Data Brilliance: Produce insightful weekly and monthly reports on utilization, bench time, time-to-staff, and forecast versus actuals to power strategic leadership decisions. - Master the Matrix: Keep our skills matrix shining by meticulously collecting and verifying consultant skill updates, certifications, and assignment data. - Empower Our Partners: Take charge of partner resource administration by tracking assignments, managing scorecards, and ensuring partner onboarding logistics run without a hitch. - Automate the Future: Champion process improvement by leveraging AI tools and automation to slash manual work in scheduling, reporting, and data cleanup. 🦸 YOUR SUPERPOWERS - Educational Foundation: You hold a Bachelor's degree in business, operations, analytics, or a related field, or possess equivalent real-world experience. - Experience in Action: You bring 1 to 3 years of experience in scheduling, resource coordination, operations, project coordination, or a similar analytical role. - Spreadsheet Sorcery: You boast strong Excel or Google Sheets skills, making data analysis and reporting look like absolute magic. - Master Organizer: You are highly organized, impeccably detail-oriented, and entirely comfortable juggling multiple moving requests at once without missing a beat. - Clear Communicator: You have crisp written and verbal communication skills, plus the confidence to proactively follow up with colleagues to gather the information you need. - Tech-Forward Thinker: You are incredibly comfortable with AI tools and have a passionate interest in automating repetitive, manual work to work smarter, not harder. ⭐ BONUS POINTS - Industry Insider: You have internship or co-op experience specifically within professional services. - Platform Pro: You have hands-on exposure to Kantata (Mavenlink) or another sophisticated PSA or scheduling platform. - SaaS Enthusiast: You bring a keen interest in the LMS, HCM, or SaaS space. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: New York Office; Massachusetts; Connecticut; Georgia; Pennsylvania; New Hampshire Workplace: Hybrid The Business Operations team sits within Finance and partners across Chainalysis to strengthen how the company plans, makes decisions, and executes. Combining analytical rigor with practical operating judgment, the team helps leaders translate company priorities into clear plans, effective operating rhythms, and measurable outcomes. As Chainalysis continues to evolve, Business Operations also helps build the processes and ways of working that enable teams to scale and adapt. You’ll join a close-knit team working with partners across Finance, R&D, go-to-market, Legal, Security, and beyond. The team takes on high-priority work across the business, often creating structure where approaches are still taking shape, and helps teams align and move change forward. This role offers broad exposure to Chainalysis and the opportunity to help shape how the company operates through its next stage of growth. In this role, you’ll: As a Senior Business Operations Analyst at Chainalysis, you will be a strategic operator and connective tissue across leadership and functions - helping translate company priorities into clear plans, operating rhythms, and measurable outcomes. You’ll partner with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve how the business plans, makes decisions, and executes. You’ll support high-priority, cross-functional initiatives end to end: framing ambiguous problems, developing analyses and recommendations, aligning stakeholders, establishing milestones and governance, and driving follow-through. You’ll help run planning and business review cadences, build KPI reporting and insights, improve processes and systems, and support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes. You will also: - Identify friction in cross-functional workflows and design scalable processes, tools, and operating mechanisms. - Prepare clear, data-informed recommendations and executive-ready materials. - Manage multiple work-streams and facilitate alignment across stakeholders, balancing speed, rigor, and effective change management. We are looking for candidates who have/are: - 3–6 years of experience in business operations, strategy and operations, management consulting, finance, program management, or a related field—ideally in a SaaS or technology environment. - Strong analytical and problem-solving skills, with the ability to translate data into insights, recommendations, and decisions. - Excellent written and verbal communication skills, including the ability to create executive-ready narratives and materials. - Demonstrated ability to lead cross-functional initiatives from problem definition through implementation and measurable outcomes. - Strong project and program management skills, including prioritization, stakeholder management, and attention to detail. - Familiarity with business intelligence, data, and collaboration tools; experience with Jira, Confluence, Databricks, spreadsheets, SQL, and/or AI-powered tools is a plus. - Ability to drive clarity in ambiguity, influence without authority, and demonstrate resilience in a dynamic environment. - Curious, adaptable, and motivated to learn quickly, challenge assumptions, and make the company and team better. Nice to have experience: - Business Operations or Strategy & Operations experience in a high-growth SaaS or technology company. - Supporting annual or quarterly planning, operating cadences, business reviews, resource allocation, or strategic planning processes. - Establishing KPIs, building performance dashboards, and using data to identify trends, risks, and opportunities. - Supporting pricing and packaging, go-to-market or commercialization initiatives, product launches, or broader change-management efforts. - Applying agile, lean, or other process-improvement methodologies to scale how teams work. - Interest in and general knowledge of blockchain and cryptocurrency, including key players and market dynamics. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Workplace: none About us: At Praktika.ai we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars. After raising $30 million in Series-A funding, we are growing and looking for a Chief of Staff to join us! We are a global small team of 50 innovators who are pushing the boundaries of what’s possible in language learning and tutoring. In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup. About the role: Be the glue across the company, the heart of the role: Run the leadership rhythm. Prepare the weekly leadership sync, write down what was decided, and follow up every action until it is done. Know what every team is doing. Spot work that falls between teams and either fix it or get someone to own it. Turn priorities into plans. Take the CEO's priorities and turn them into plans with an owner, a date and a one-line weekly status. Unblock decisions. Bring each open decision to the right person with the facts and a recommendation, so nothing waits for weeks. Own what has no owner. When something lands with no obvious home, it comes to you. Finance, about 40% of your time Own the financial model. Update it monthly, or weekly when needed. Build scenarios such as a fundraise, a cash view next to the accrual view, and unit economics like LTV:CAC and renewal curves. Run the monthly close with our external accountant. Review the numbers, catch errors before they reach the books, and report actuals against budget to the leadership team. Get us ready to raise. Prepare the finance and reporting for investors and the board, so we are ready for the next fundraise. Run tax and entity admin across our UK, US and UAE entities, with outside advisers: VAT returns, US tax and transfer pricing. Manage vendor spend. Approve and pay invoices, negotiate the big contracts (payments, cloud, analytics, AI providers) and track every renewal date. Look after equity admin: option grants and the cap table, with our lawyers. Compliance and legal Run the compliance programme with our engineering lead: ISO 27001 and SOC 2, the yearly audits, policies and evidence. Support enterprise deals. Work with the B2B team on security questionnaires, data processing agreements and contract reviews. Keep the company in order: contracts, board consents and minutes, visas and entity filings, with our lawyers and people team. Strategic projects Take big bets from idea to launch: new markets, new distribution platforms and large partnerships. Spot opportunities nobody owns, such as an award, a partnership or a market, and move them without being asked. Run one-off projects for the CEO and the leadership team: research, business cases, incentive plans and process fixes. What are we looking for from you: A finance background. Investment banking, private equity, venture capital or corporate finance. This is not optional. Strong financial modelling. You can build and run a company model from scratch, and explain it to people who do not work in finance. Proactive. You see what needs doing and do it before anyone asks. We value this trait above all others. Autonomous. You make decisions on your own, with incomplete information, and you are comfortable with ambiguity. A clear writer. We work async, so most of your influence will happen in writing. Low ego. You do the unglamorous tasks as well as the strategic ones, and you see them as the way to learn the business. Built for startup pace. Urgent turnarounds and changing priorities do not throw you. You would rather ship, learn and fix than wait for perfect. Why should you join Praktika: We expect dedication and hard work but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table. Top-tier salary to match your top-tier skills Equity that grows with your impact: Equity growth via stock options 26 days holidays plus bank holidays. (34 days per year) Yearly off-sites: Last year was in Dubai! Health and wellness benefits to support your overall well-being through Safetywing Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools Annual educational budget of up to $1,000 Interview Process: We will provide you with feedback throughout the interview process. Join Praktika and lead the charge in driving exponential growth and innovation. Apply now to be part of a team that is redefining language learning for millions of users worldwide.

Location: Valencia Workplace: OnSite ROLE HIGHLIGHTS: - Role: Radio Frequency Engineer - Department: Space Systems - Location: Valencia, Spain - Reports to: Engineering Manager, Space Systems - Working type: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) THE MISSION OF THE RADIO FREQUENCY ENGINEER As an RF Engineer, you will be at the heart of designing and advancing the next generation of ICEYE's satellites — pushing the boundaries of what small sensing satellites can achieve. Working closely with cross-functional engineering teams, you will own the design, testing, and continuous improvement of satellite RF and microwave hardware, from PCB design and component selection to link budget analysis and advanced measurements. When things go wrong, you will be the one to diagnose why — conducting root-cause analysis and providing hands-on technical support for an ever-expanding fleet of operational satellites in orbit.   WHO ARE WE? ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, Germany, and the US. The company has more than 1000 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.   DAY TO DAY RESPONSIBILITIES: - You will work closely with engineers from other domains to design a new generation of satellites and ensure continuous improvements of them. - Your responsibilities will include designing and testing satellite RF hardware, tackling the challenges inherent in the new space engineering approach, and pushing the boundaries of what small sensing satellites can achieve. - You will also be involved in the design of both passive and active microwave systems, and provide technical support for our expanding fleet of satellites. If you're ready to take on these exciting challenges, we’d love to have you on board.   REQUIREMENTS: MUST HAVE SKILLS - Master's degree in Radio/RF/Communications/Signal/Electrical engineering. - 5 years + of experience in RF and microwave engineering (including PCB board design, link budget, component selection). - Familiar how to use common measurement equipment and skilled to do advanced measurements. - Proficient problem-solving and debugging skills. Capability to tackle unconventional tasks and problems. - Ability to perform root-cause analysis on failures. - Ability to communicate clearly in English (written and spoken). - Ability to work independently, but also a co-operative team player. - Suits well in a multicultural environment. - Capability to drive a new project from the technical side, facing unknown issues and collaborating with people from different domains to solve it. - Strong troubleshooting and analytical skills. - Willingness to be involved in the whole life cycle of the satellite   NICE TO HAVE SKILLS - Prior experience in aerospace systems. - Prior experience with high frequency (5+ GHz) systems. - Capability to manage basic projects. - Prior experience in Altium, CST, Python. APPLICATION PROCESS - Talent Acquisition Interview - Technical Interview (onsite or virtual), including a Technical Challenge - Hiring Manager Interview - Final Interview - Offer Decision WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.   HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com https://www.iceye.com

Location: Atlanta, United States Workplace: remote Manage and grow multiple client relationships, ensuring deliverables are completed on time and communicating campaign performance, insights and recommendations. Function as a liaison between your clients and our Ad Operations team from onboarding/launch and throughout the entirety of campaigns. Review and deliver reporting – having a keen eye for details. Anticipate and address client needs and concerns (ideally before they arise). Ability to multitask and manage multiple complex campaigns effectively. Work closely with our internal teams, utilizing them as a resource for your clients’ success. Contribute to the growth and development of the Client Service team and the company as a whole. Relevant Bachelor's degree. 1-2 years experience in the Advertising/Marketing industry. Working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and project management tools/apps. A proactive and eager attitude. Ability to cope with a varied volume of work and occasional time pressure. Excellent organizational skills – always two steps ahead. Ability to work well independently and in a team environment.

We're looking for a Head of Growth who will take ownership of growing sales and service performance through every available lever: marketing, website content and positioning, new partnerships, satellite sites, etc.

Location: San Francisco Workplace: Remote PINECONE IS THE TRUSTED AI KNOWLEDGE COMPANY. ITS TRUSTED AI KNOWLEDGE PLATFORM—INCLUDING ITS DATABASE, NEXUS, AND MARKETPLACE PRODUCTS—POWER ACCURATE, FAST, AND COST-EFFECTIVE AI APPLICATIONS FOR MORE THAN 10,000 CUSTOMERS AND 1M DEVELOPERS WORLDWIDE. PINECONE'S MISSION IS TO MAKE AI KNOWLEDGEABLE. FOR MORE INFORMATION, VISIT PINECONE.IO http://pinecone.io. ABOUT THE TEAM AND ROLE: We’re hiring a Developer Advocate to own the Pinecone community—online and in-person—with a particular focus on building a strong SF/Bay Area presence. This role is for a senior, hands-on technical communicator who can build developer relationships at scale, run high-signal programs, and translate community needs into product feedback and compelling learning experiences. To succeed in this role, you must be able to build and teach with Pinecone’s AI products—showing developers how to create reliable, scalable AI applications where knowledge and retrieval are central. You’ll translate best practices into practical learning experiences through tutorials, short-form videos, docs contributions, hackathon mentorship, and social posts. Because the team and customer base are scaling quickly, you should be comfortable operating with high autonomy and strong judgment in a fast-paced environment. If you’re excited about: - Learning new technologies and helping others succeed with that technology. - Playing a central role in an exciting and rapidly expanding community. - Shaping the course of a fast-growing company and product category. - Working with colleagues who value clarity, creativity, passion, initiative, and thoughtfulness. Then we want to talk to you! RESPONSIBILITIES: Community Programs (Global) - Lead and grow Pinecone’s Discord: drive engagement, improve onboarding, set norms, and keep the space high-signal. - Run recurring office hours that consistently help developers unblock, learn best practices, and ship. - Support and scale community programs that create real builder outcomes (templates, challenge weeks, help channels, expert AMAs). Events (SF/Bay Area) - Own Pinecone’s SF-area community presence: local meetups, hackathons, and larger Bay Area events. - Develop event programming (themes, speaker selection, talks/workshops), run promotion and attendance growth, and ensure each event produces reusable assets and follow-on engagement. Technical content + assets - Create and maintain hands-on technical assets (sample apps, demos, code walkthroughs) aligned to Pinecone’s core developer use cases: - RAG systems and retrieval quality - Knowledge management patterns using Assistant and other incubating products - Platform/infra patterns for scale and reliability - Publish content across Pinecone channels and external platforms, grounded in what the community is actually trying to build. REQUIREMENTS: - 2+ years of experience in a technical role such as software engineering, solution engineering, or machine learning. - Proficient in 2+ programming languages. - Owned and grown a technical developer community. - Ran in person developer events end to end. - Shipped demos and sample code and taught them clearly. - Strong writing and live speaking and Q&A. - Fluent in LLM apps and RAG and strong API instincts. PERKS & BENEFITS: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - Annual Company Retreat - WFH Equipment Stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Location: Remote We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Requirements 4–6+ years of experience in Information Security, GRC, Risk Management, Compliance, IT Audit, or a related field. Strong practical knowledge of information security and compliance frameworks such as ISO 27001, SOC 2, PCI DSS, CCSS or similar. Experience working with applicable regulatory requirements such as NIS2, DORA, GDPR, or other relevant regulations. Hands-on experience conducting information security risk assessments, control assessments, gap analyses, and compliance reviews. Experience supporting or coordinating internal and external audits, certifications, and regulatory assessments. Ability to independently manage compliance initiatives, track remediation activities, and follow up with control owners. Experience developing, reviewing, and maintaining security policies, standards, procedures, controls, and related documentation. Understanding of common information security domains, including access management, vulnerability management, incident management, third-party risk, business continuity, cloud security, and data protection. Experience working with third-party/vendor risk assessments and security due diligence. Experience responding to customer security questionnaires, RFIs/RFPs, or customer compliance requests. Ability to translate regulatory, contractual, and security requirements into clear and actionable controls for technical and business teams. Strong stakeholder management skills and experience collaborating with Security, IT, Engineering, Legal, Privacy, Procurement, and business teams. Strong analytical skills and ability to identify, assess, document, and communicate security and compliance risks. Excellent written and verbal communication skills, including the ability to explain GRC topics to both technical and non-technical stakeholders. Strong organizational skills and ability to manage several compliance, risk, and audit activities in parallel. Ability to work independently, prioritize effectively, and take ownership of GRC activities from identification through remediation and closure. Professional working proficiency in English. Nice to have: Experience in SaaS, cloud-based, technology, or other highly regulated environments. Experience with GRC platforms or compliance automation tools such as ServiceNow GRC, OneTrust, Vanta, Drata, AuditBoard, or similar. Familiarity with cloud platforms such as AWS, Azure, or GCP from a governance and compliance perspective. Relevant professional certifications such as CISA, CISM, CRISC, CISSP, ISO 27001 Lead Implementer, or ISO 27001 Lead Auditor. Experience participating in or leading compliance improvement and control maturity initiatives. Responsibilities Own and coordinate day-to-day GRC activities across information security, risk management, compliance, and assurance. Conduct information security risk assessments, identify control gaps, document risks, and track remediation actions with relevant owners. Support the implementation, maintenance, and continuous improvement of security and compliance frameworks such as ISO 27001, SOC 2, PCI DSS, and other applicable standards. Monitor relevant regulatory and contractual requirements and help translate them into practical security controls and compliance activities. Coordinate and support internal and external audits, certification activities, customer assessments, and regulatory reviews. Maintain and improve security policies, standards, procedures, control documentation, risk registers, and other GRC documentation. Perform control assessments and periodically evaluate the effectiveness of implemented security controls. Track audit findings, compliance gaps, risks, and remediation plans through to closure. Support third-party and vendor security risk assessments, including due diligence and ongoing risk reviews. Manage and respond to customer security questionnaires, security reviews, and compliance-related requests in collaboration with relevant teams. Partner with Security, IT, Engineering, Legal, Privacy, Procurement, and business stakeholders to ensure security and compliance requirements are understood and implemented. Provide guidance to control owners on compliance requirements, risk treatment, evidence collection, and remediation activities. Identify opportunities to improve and automate GRC processes, evidence collection, reporting, and compliance monitoring. Develop and maintain GRC metrics, dashboards, and reporting to provide visibility into risks, compliance status, audit findings, and remediation progress. Support security awareness and compliance initiatives where relevant. Stay informed about changes in security standards, regulations, and industry practices and assess their potential impact on the organization. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: New York Workplace: Hybrid Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Software Engineer, Backend to support our mission. This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model. About the Team Our team builds the insights and analytics experiences creators rely on to understand and grow their business on Patreon, along with the infrastructure that keeps those numbers accurate and trustworthy. We partner closely with Data Engineering, Data Science, Product, and Design to turn creator and fan data into features creators use every day. About the Role As a Backend Engineer on the team, you will build and own the services, APIs, and data flows behind creator insights. You will bring a strong backend foundation and the curiosity to work in the data layer: designing data models, building and maintaining pipelines and jobs, and making sure the data creators see is correct, fast, and reliable. You will work across the stack from ingestion to the product surface, and take on work that today depends heavily on Data Engineering. In this role you will: - Design, build, and operate backend services and APIs that serve creator insights at scale. - Build and maintain data pipelines, jobs, and models that feed insights features, in partnership with Data Engineering. - Improve data quality, monitoring, and performance so creators can trust what they see. - Collaborate with product managers, designers, data scientists, and engineers to turn ambiguous questions into well-scoped solutions. - Drive technical design, write well-tested and maintainable code, and mentor teammates. What you’ll need: - 3+ years or 5+ years of experience in backend software development, building production services and APIs. - Strong programming skills in Python or a similar language, with good engineering practices (testing, CI/CD, monitoring). - Strong SQL skills and experience designing and optimizing relational data models (e.g. MySQL, PostgreSQL). - Hands-on experience with data-intensive work, such as batch or streaming pipelines, scheduled jobs, event logging, or serving analytical data (e.g. Airflow, Spark, Kafka / Kinesis, dbt, a data lake or warehouse). - Care about data accuracy and reliability, including idempotency, backfills, and handling late or duplicate data. - Excellent collaboration and communication skills; comfortable partnering with product, design, and data teams. - Bachelor's degree in Computer Science, Computer Engineering, or a related field, or the equivalent. Bonus if you have: - Experience with data quality, lineage, or observability tooling. - Experience building customer-facing analytics, reporting, or insights features. - Familiarity with metric design and data modeling for analytics and experimentation. - Familiarity with Elastic Search or OLAP We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. [US] Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. [Portugal] Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution. [UK] Patreon offers a competitive benefits package including and not limited to salary, equity plans, vacation leave, company holidays and recharge days, patronage, parental leave and sick leave, and pension with an employer contribution. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: UK: Manchester (Landmark, St Peter's Square, 1 Oxford St) Workplace: Hybrid The role & impact In this role, you will play a key part in delivering world-class support and guidance to small business owners, bookkeepers, and accountants who rely on Xero and Melio. You will help customers resolve queries quickly and effectively across multiple channels, enabling them to understand and realise the full value of the business payments platform. By guiding users through key product features and workflows, you will empower small businesses to manage their accounts payable with ease while authentically representing the brand in every interaction. Operating in a fast-paced environment, you will troubleshoot complex issues and deliver clear, empathetic, and reliable support that meets high service standards. You will take personal ownership over your success, working towards productivity and quality goals while keeping customers updated every step of the way. The team & how they connect You will join Xero's Customer Experience team while maintaining a dedicated focus on supporting US-based Melio customers and product workflows. The team collaborates closely across various departments within Xero and Melio to share insights, solve customer challenges, and streamline support experiences. Together, they embrace a growth mindset and continuously adapt to evolving strategies, tools, and technology to deliver outstanding customer outcomes. Initially, the role will focus on: - Providing fast, high-quality support across phone, email, and live chat channels. - Navigating case management systems such as Salesforce and Zendesk to capture details accurately. - Assisting customers with accounts payable workflows, vendor payment features, and platform navigation. - Escalating complex technical issues smoothly while keeping customers fully informed of progress. Where and how you can work We are looking to add Customer Experience Specialists to our team who will work the following schedule: - Monday through Friday, 11:30AM - 8PM - As this role involves supporting US-based customers, there will be a requirement to work some UK Public Holidays (excluding Christmas Day, and New Years Day) - There will also be an evening pay supplement for shifts ending at 8:00 PM Please note that the anticipated start date will be in 18 January 2027. Here are some of the things we're looking for, for this role: - Experience in a customer service environment working towards service levels and quality targets. - Proven problem-solving skills with a thoughtful, diligent approach to resolving queries. - Confidence in managing multi-channel communications, including phone, email, and concurrent live chat interactions. - Technical proficiency with tools like Google Suite or Microsoft Office, and exposure to small business accounting platforms or CRM software such as Salesforce or Zendesk. - Strong relationship-building skills grounded in empathy, active listening, and clear communication. - Adaptability and a growth mindset that thrives in a fast-paced, high-change landscape. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.