Вакансии

Компания ElevenLabs ищет специалиста на позицию Adoption Strategist, который будет заниматься разработкой масштабируемых программ по внедрению и поддержке клиентов. В задачи входит создание эффективных стратегий для повышения вовлеченности пользователей и обеспечения успешного использования продуктов компании. Кандидат должен обладать опытом в области управления аккаунтами, автоматизации процессов, работы с голосовыми и разговорными AI-технологиями, а также навыками в области отчетности и поддержки продаж. Важным аспектом работы является разработка и реализация программ обучения и адаптации клиентов, направленных на увеличение доходов и оптимизацию операций.

ElevenLabs ищет специалиста по внедрению (Adoption Strategist) для удалённой работы, ориентированного на регион Австралии и Новой Зеландии (ANZ). В обязанности входит разработка и реализация масштабируемых программ по внедрению и поддержке клиентов, направленных на повышение их вовлечённости и успешного использования продуктов компании. Кандидат должен обладать опытом в области управления аккаунтами, автоматизации процессов, аналитики и работы с технологиями голосового искусственного интеллекта, включая синтез речи (TTS) и разговорные AI-системы. Важным аспектом является умение создавать эффективные программы обучения и поддержки пользователей, способствующие увеличению доходов и оптимизации операций с клиентами.

Location: Philippines; Nicaragua; Honduras; Ecuador; El Salvador; Guatemala We are seeking a proactive, clinical Medical Receptionist & Insurance Specialist to support our client's fast-paced Orthopedics, Pain Medicine, and PM&R practice. The ideal candidate has strong clinical nursing experience and a proven track record in high-volume phone engagement, recent eClinicalWorks (eCW) navigation, and thorough insurance verification, consistently converting inquiries into scheduled appointments with warmth and accuracy. Patient Engagement & High-Volume Calls Manage high-volume inbound and outbound telephone calls, including prompt callbacks for missed calls and new inquiries. Re-engage inactive patients and follow up on no-shows to keep treatment plans on track. Drive appointment conversion by building immediate rapport, addressing patient hesitation, and answering benefit questions to secure scheduled visits. Maintain complete and meticulous documentation of every patient interaction in the EHR. Insurance Verification & Benefits Review Perform full-scope insurance verifications—evaluating active/inactive coverage, effective dates, copays, coinsurance, deductibles (met vs. remaining), and out-of-pocket maximums. Differentiate between HMO, PPO, Commercial, Medicare, Workers' Compensation, and PIP policies to determine accurate patient financial responsibility. Identify and coordinate referral and prior authorization requirements before patient visits. Ensure in-network vs. out-of-network benefits and policy limitations are clearly verified. Scheduling & Operations Manage and optimize complex physician calendars using eClinicalWorks (eCW). Confirm, schedule, and reschedule patient visits while maintaining organized follow-up queues. Support external outreach by liaising with referring physician offices, attorneys, and medical-legal contacts to support practice volume growth. Requirements Medical VA Experience: 2+ years of virtual assistant support for a U.S.-based medical practice (handling phone workflows, scheduling, verification, and remote physician collaboration). Software Proficiency: Recent, hands-on experience using eClinicalWorks (eCW) . (Note: Outdated experience with eCW will not be considered). Insurance Expertise: Deep operational knowledge of insurance mechanics beyond basic data entry (HMO/PPO, deductibles, prior auths, commercial payers, Medicare). Communication & Presence: Exceptional English language skills with a cheerful, upbeat, and professional phone demeanor capable of building quick rapport. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8am-5pm EST.

Задачи: — Мониторинг государственных закупок и других закупок; — Поиск и отслеживание подходящих закупок; — Работа с информацией и документацией; — Выполнение текущих организационных и административных задач; — Взаимодействие с сотрудниками по рабочим вопросам. Требования: — Ответственность и внимательность; — Уверенный пользователь ПК; — Умение работать с большим объемом информации; — Грамотная речь и деловая переписка; — Опыт работы с закупками будет преимуществом, но не является обязательным. Условия: — Официальное трудоустройство по трудовому договору; — График 5/2; — Рабочее место: ул. Конституции, 15А; — Стабильная работа в офисе.

Координировать работу смежных подразделений и обеспечивать единое информационное пространство по проекту. Проверять корректность данных, предоставляемых по проекту, и актуализировать информацию.

Собирать и уточнять требования от внутренних заказчиков; Переводить бизнес-проблемы в понятные продуктовые задачи;

Задачи: — Полный цикл сопровождения проектов — Организация качественной коммуникации с клиентами — Составление коммерческих предложений, формирование адресной программы для размещения клиентов — Оформление необходимой документации по итогам рекламных размещений (счетов, актов выполненных работ) — Контроль за выполнением обязательств по договорам — Подготовка необходимой отчетности Требования: — Опыт работы в сфере рекламы будет преимуществом (наружная реклама / индор / СМИ / радио или ТВ) — Владение MS Excel на уровне продвинутого пользователя — Опыт работы в Битрикс24 и 1С — Навыки деловой переписки: составление сопроводительных писем, запросов, уведомлений и иных документов Необходимые качества: — Грамотная устная и письменная речь — Высокая вовлеченность в проекты и ответственность за результат — Отличные навыки учета и систематизации данных, способность эффективно работать с большими объемами информации — Умение эффективно работать в команде, грамотно распределять ресурсы — Креативность и готовность предлагать нестандартные решения для достижения целей проекта Условия: — Комфортный офис в центре города — Пятидневная рабочая неделя с графиком работы с 09:00 до 18:00 или с 10:00 до 19:00 — Заработная плата: на испытательном сроке — 100 000 рублей, после — 120 000 рублей — Возможность карьерного роста

Проведение отборочной кампании участников на образовательные проекты Фонда; Взаимодействие с ВУЗами, молодежными организациями в рамках отбора талантливой молодежи;

Вести публичные сообщества компании (2–3 новостных паблика на старте, с перспективой расширения на другие проекты); Самостоятельно находить инфоповоды, собирать новости по теме и оформлять их в посты и сторис;

- создание коммерческого креативного контента для публикаций и рилс вместе с нашей командой. - ведение соц.сетей instagram/telegram.

Location: Dublin Workplace: hybrid About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the role We’re looking for a Director of Operations to lead the operational function supporting our growing global business. This is a senior, hands-on leadership role responsible for building the processes, systems and operating infrastructure needed to deliver a seamless customer experience at scale. You’ll sit at the intersection of Product, Engineering, ICT & Security, Compliance, Support and the wider business, ensuring our day-to-day operations are efficient, resilient and ready to support continued growth. The role combines Group-wide operational leadership with specific regulatory responsibilities within our Irish regulated entity, Push Virtual Assets Ireland Ltd. The successful candidate will be expected to obtain approval from the Central Bank of Ireland to perform the Pre-Approval Controlled Function of Chief Operating Officer (PCF-42) and undertake responsibilities associated with Controlled Function CF-8 (Complaints Adjudication). You’ll be responsible for ensuring that our regulated operations meet applicable regulatory requirements, while developing proportionate and scalable operational frameworks for the wider business. This requires someone who understands how to balance operational efficiency, customer experience and innovation with the governance, accountability and controls expected of a regulated financial services business. Given the nature of our products, you’ll help ensure we maintain a high bar for operational excellence while meeting the requirements expected of a regulated financial services business. How you can make an impact: Develop and scale the operational strategy, structure and processes required to support a growing global business and customer base without compromising quality, controls or customer experience Assume responsibility for the operational management of Push Virtual Assets Ireland Ltd in the capacity of PCF-42, ensuring effective oversight of its day-to-day operations, operational risks, controls and regulatory obligations. Identify bottlenecks, inefficiencies and operational risks, implementing processes and systems that improve reliability, speed and quality of execution Ensure we deliver a consistently high-quality customer experience across key operational touchpoints, from onboarding through to ongoing support and issue resolution Own the Group’s complaints management framework, ensuring complaints are appropriately identified, investigated, escalated and resolved, with specific responsibility for complaints adjudication within the Irish regulated entity in accordance with applicable regulatory requirements. Identify opportunities to use tooling, automation and AI to reduce manual processes, improve efficiency and create better experiences for both customers and internal teams Define and monitor operational KPIs, identifying trends, risks and opportunities and translating data into clear actions and priorities Bring operational and customer insights into product development, helping identify friction points, improve customer journeys and ensure operational readiness for new products and launches Own relationships and performance across relevant operational vendors and service providers, ensuring they meet our standards for quality, reliability and customer Partner closely with Compliance and Legal to ensure operational processes and customer outcomes meet applicable regulatory requirements Work with ICT & Security to oversee operational resilience, incident management and business continuity arrangements, working closely with relevant teams to ensure operational risks and incidents are appropriately identified, managed, escalated and remediated. Hire, coach and develop a high-performing Operations organisation with a strong culture of ownership, accountability and continuous improvement. Provide operational reporting and management information to executive leadership and relevant Boards, ensuring appropriate visibility of operational performance, customer outcomes, incidents, complaints and material risks. Let’s connect if you have: You have 8+ years of experience in Operations, Customer Operations, Business Operations or a related function, with meaningful experience in a senior leadership role You’ve built or scaled operations within a high-growth consumer technology, fintech or financial services business You have experience operating across regulated and unregulated business activities, with an understanding of how operational requirements, governance and controls differ depending on the nature of the business You have experience delivering customer experiences at scale, with a strong understanding of how operations, technology and support come together across the customer journey You have a track record of designing processes and operating models that can scale with significant customer and transaction growth You understand how to use technology, automation and AI to improve operational efficiency and reduce unnecessary manual work You’re highly data-driven and comfortable establishing KPIs, analysing performance and using data to prioritise improvements You have experience working closely with Product, Engineering, Compliance and other cross-functional teams You have a strong understanding of the operational and governance requirements applicable to regulated financial services businesses, including customer complaints, operational risk management and regulatory accountability. You have experience being a PCF-42 or a similar regulated position Experience within crypto or Web3 is strongly preferred, particularly within consumer-facing products, but isn’t essential Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

• Опыт от 3 лет во внедрении аналитики, MarTech, AdTech или смежных областях. • Магистерская степень в технической или естественнонаучной дисциплине.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE ROLE This role owns the partnerships that bring new clients to Wealthsimple. Every motion you own ladders up to one goal, customer acquisition, across both digital and real-world channels: partner-driven acquisition campaigns, referral partnerships that feed our business banking line, and brand and experiential sponsorships that let us acquire customers in person. The job is to turn partners and campaigns into net-new clients and deposits, and to convert our brand presence into people walking in the door, wherever they already are. You'll source, negotiate, and activate these partnerships end to end, and you'll build a lot of it from scratch. This is a builder's seat for a growth-minded commercial operator who thinks about acquisition wherever it happens, online or IRL. IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO: - Drive acquisition campaigns with partners, including monthly millionaire: secure partner funding and co-marketing, and source smaller campaign partners to power specific moments. - Own referral partnerships for the business banking line end to end: source, sign, and drive the channel partners that send us new business clients and deposits. - Lead commercial negotiations from first outreach to signed terms, landing terms that work for both our clients and the business. - Own the acquisition targets: net-new funded clients and deposits from referral partners, campaign performance, and sponsorship reach and ROI. - Partner cross-functionally with Growth, Brand, PMM, and Business Banking Product to activate every partnership well and measure its impact. SKILLS YOU'LL BRING: - 7-10 years of relevant experience in partnerships, business development, or growth roles in banking or customer-focused industries. - Negotiation and commercial ownership. A master negotiator with a track record of driving commercial and acquisition outcomes and turning partnerships into measurable growth. - A growth and acquisition orientation. You've turned partnerships or campaigns into measurable client acquisition, online and in person, and you think in funnels, not just relationships. - Channel or referral partnership experience. You've built or run a referral or channel pipeline that produced real, attributable results. - Strong analytical and commercial skills, with real comfort in CAC, LTV, and attribution. - A strong network in Canada (and ideally the US) across relevant commercial, tech, and community ecosystems. - A 0-to-1 operator with high urgency, strong ownership, and a bias for action. NICE TO HAVE: - Brand experiential marketing experience, especially activations built to drive real-world customer acquisition, including agency and rights-holder relationships. - Business banking or SMB acquisition experience. - Product partnerships experience as it pertains to integrated referrals. - A results-oriented mindset with a focus on impact and outcomes. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Valencia Workplace: OnSite ROLE HIGHLIGHTS - Satellite Systems, Software Verification Team Lead - Location: Valencia, Spain - Department: Global Manufacturing Organisation - Reports to: Maite Manager - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO, where required) ABOUT THE ROLE We are looking for an Satellite Systems, Software Verification Team Lead to own the final verification of our satellites, the stage where an integrated spacecraft is proven to work. Once a satellite has been integrated, your team takes over. You’ll lead satellite-level functional and end-to-end checkout, onboard software loading and validation, and RF testing in our anechoic chamber, with a team of 5 technicians across systems, software and RF. This is a hands-on leadership role. You’ll spend real time with your team at the satellite, troubleshooting, unblocking issues and improving how we test. ICEYE is scaling satellite production fast, so you’ll also build the processes, tools and KPIs that let verification keep pace without compromising quality. We’re looking for a strong electronics engineer who is comfortable with software and enjoys leading people. Space experience is a plus, not a requirement. If you’ve led hands-on electronics testing in a demanding industry such as aerospace, defence, automotive or power electronics, we’ll help you learn the space-specific parts.   Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES Leading Satellite Verification - Own satellite-level verification after integration: functional and end-to-end system checkout - Prove that all onboard systems (power, avionics, software, RF) perform reliably in full configuration - Be hands-on: lead troubleshooting, isolate faults, unblock issues and keep momentum Owning Software in Verification - Own onboard software loading, validation and checkout during production verification - Maintain and improve test scripts, test automation and software-supported verification flows - Work with AIT Engineering on software-related issues, telling software faults apart from hardware faults Overseeing RF Testing - Make sure RF testing of the satellite in the anechoic chamber is planned, executed and reported to standard, working with the RF specialists in your team - Keep RF test benches and chamber setups maintained, calibrated and compliant Quality, Traceability & Compliance - Plan, execute and report system-level functional tests and inspections - Maintain configuration control, build discipline and full traceability - Ensure compliance with applicable aerospace quality standards such as ECSS - Identify key non-conformances, escalate critical issues and drive resolution of the most impactful ones, supporting root cause analysis led by AIT Engineering Building Scalable, Repeatable Processes - Develop work instructions, test procedures and checklists with AIT Engineering and Quality - Turn unclear inputs into clear, usable processes and reduce tribal knowledge - Increase throughput and reduce rework while protecting quality Leading & Developing the Team - Lead, coach and grow a multidisciplinary team of engineers and technicians - Build a culture of ownership, accountability and pride in the product - Teach structured fault diagnosis and test best practices Working Across Teams - Be the bridge between verification and engineering (systems, software, RF, AIT) - Collaborate with Quality, Planning, Supply Chain and the two other production teams (Integration/Mechanical & Thermal; Electronics) - Prepare verification for higher volumes; define and track KPIs WHAT WE'RE LOOKING FOR You don’t need to tick every box. If you have most of the must-haves and the role excites you, we’d like to hear from you. Must-haves - A degree in electronics, telecommunications or electrical engineering, or equivalent hands-on experience - Hands-on experience testing, validating or verifying complex electronic systems, at unit or system level - Working software knowledge: scripting (ideally Python), loading and configuring software on hardware, version and configuration control - Experience leading or coordinating a technical team in a hands-on environment - Ability to read schematics, assembly drawings and test procedures - Clear communication with engineers, technicians and stakeholders, in fluent English Nice-to-haves - Experience in space, aerospace, defence or another high-reliability industry - RF test experience (spectrum or network analysers, signal generators, anechoic chambers) - Familiarity with ECSS, NASA-STD or similar standards (such as DO-178C, ISO 26262 or EN 50128) - Test automation frameworks (such as TestStand, LabVIEW or pytest) - Experience scaling a test or production process   WHAT SUCCESS LOOKS LIKE - Every satellite is verified reliably, predictably, and to standard before it ships - RF, system, and software verification processes are clear, structured, and scalable - Problems are isolated and solved at the root, not patched - The team takes full ownership of verification quality and traceability - Verification keeps pace with ICEYE's growth   WHY THIS ROLE IS INTERESTING - You own the moment of truth, proving the satellite works end-to-end - You'll bring RF, systems, and software verification together under one scope - You'll shape how verification is done, not just follow existing processes - You'll work at the intersection of engineering and production, where decisions have immediate impact APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview, including a Technical Challenge - Peer & Culture Interview - VP Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Base salary range for this position is dependent on experience, and will be negotiated individually. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

• Управление производством полного цикла: обеспечение стабильного выпуска продукции высокого качества, повышение эффективности производства, цифровизация процессов и достижение целевых показателей по объему, себестоимости и качеству. • Разработка и внедрение программ по снижению себестоимости, минимизации потерь сырья и простоев.

ElevenLabs is looking for a Deployment Strategist to deploy enterprise AI agents and deliver customer outcomes in Chile. Задачи: — развертывание enterprise AI агентов — обеспечение успешной доставки результатов клиентам Требования: — опыт работы с Python — понимание API — знание процессов production readiness, enterprise sales, LLM, customer delivery, product development, change management, AI agent, agent orchestration Условия: — удалённая работа из Чили

Задачи: — Управление корпоративным биллингом — Сверка данных по биллингу — Решение проблем с биллингом Требования: — Опыт работы с Salesforce — Опыт работы с NetSuite Условия: — Гибридный формат работы в Сан-Франциско — Зарплата от $140,000 до $185,000 в год

Location: Remote; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE Preferable to have someone near an office in NYC or San Francisco, but open to hiring around the world for the right candidate. Runway Creative is an all-in-one platform giving creators and businesses endless ways to generate and edit video, images, and audio. Our customers range from individual creators on self-serve plans to studios and enterprise marketing teams, and they generate with both Runway's own models and leading third-party models, all on one platform. We're hiring a Pricing & Packaging Lead to own how Runway creates and captures value across all of it. You'll partner closely with our Self-Serve Product Lead to evolve our plans and credits, build the path from self-serve to enterprise, and set the pricing for every model we launch and every third-party model we serve. You'll build the pricing framework the rest of the company uses, and you'll be accountable for revenue growth, gross margin, and customer trust in equal measure. WHAT YOU’LL DO - Own self-serve pricing & packaging: partner with the Self-Serve Product Lead on our plan ladder and credit design, including allowances, rollover, top-ups, annual vs. monthly, and regional pricing. Run a continuous program of pricing and packaging experiments with Growth and Data. - Build the path to enterprise: design the triggers, team and workspace constructs, seat and credit-pool models, and commit and consumption contracts that move customers from self-serve to enterprise. Equip Sales with pricing playbooks, discount bands, and deal guardrails. - Create a company-wide pricing framework: publish Runway's pricing principles, value metrics, and decision process so any product team can price new features and products with confidence. Run a regular pricing council with Product, Finance, Research, and GTM. - Price our models: set launch pricing for every Runway model release, working with Research and Infrastructure on cost-to-serve. Define how model pricing evolves from launch through deprecation as inference costs change. - Own third-party model economics: set credit pricing and target margins for the partner models we serve, monitor competitive pricing, and work with Partnerships on vendor terms. Make per-model margin visible to the whole company. - Keep pricing changes trustworthy: own how we communicate every pricing change, from advance notice and in-product usage visibility to spend controls and customer FAQs. Changes should land as clearly as they were designed. - Build the team: hire and lead a small pricing team over time, and partner closely with billing engineering to turn decisions into systems. WHAT YOU’LL NEED - 10+ years across pricing, monetization, strategy, or strategic finance, with 5+ years directly owning pricing and packaging decisions. A track record of moving revenue, conversion, and margin, not just producing recommendations. - Deep experience with usage, credit, or consumption-based pricing. You can build a cost-to-serve and margin model from compute and inference inputs, and you understand how hybrid seat + usage models behave in the wild. - Experience across self-serve and sales-led motions. You've shipped pricing changes for PLG subscription products and designed the contracts and guardrails that support enterprise expansion. - Rigorous and experimental. You're fluent in pricing experiments, willingness-to-pay research, and cohort analysis, and comfortable in SQL and financial models. - You thrive in an environment with rapid pace and a high accountability culture. You make decisions with incomplete information and know when a pricing call needs more data and when it needs to ship. - Excellent written and verbal communication. You can drive a decision across Product, Finance, Research, and Sales, and explain a pricing change to customers in a way that builds trust. - Bonus: pricing experience at an AI lab, AI-native product, API or developer platform, or creative tools company; experience pricing third-party or marketplace offerings. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024