Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are hiring a Partner Marketing Manager to own and execute joint go-to-market with the technology and data partners our customers already run their practices on. You'll build the integration narrative, run co-marketing campaigns, launch moments, and partner events, and enable both sales teams to tell a shared story.
This is a high-ownership individual contributor role for someone who can set priorities across partners at very different stages of maturity, work through influence across two organizations at once, and turn ambiguous alliance conversations into programs that produce pipeline and product adoption. Success shows up as partnerships that customers actually feel in the product story, measurable partner-influenced pipeline, and a repeatable motion that scales as the ecosystem grows.
WHAT YOU'LL DO
- Own the joint go-to-market strategy for a portfolio of technology and data partners, setting priorities based on customer relevance, partner readiness, and measurable impact.
- Develop positioning and messaging for integrated solutions and joint value propositions, tailored to the partner's audience and Harvey's buyers.
- Plan and execute co-marketing programs with partner marketing counterparts, including campaigns, webinars, joint customer stories, executive events, and thought leadership.
- Partner with Product and Product Marketing to shape integration launches and own how they are packaged and taken to market with each partner.
- Partner closely with Partnerships, Demand Generation, and Sales to move plans from strategy through execution.
- Enable Harvey sellers and partner-facing teams with messaging frameworks, integration collateral, proof points, and co-sell materials.
- Track and report on partner-sourced and influenced pipeline, integration adoption, and program performance, using insights to improve future programs.
WHAT YOU HAVE
- 6-8+ years of experience in partner marketing, product marketing, or a related go-to-market role in B2B SaaS.
- Proven experience building and executing joint go-to-market programs with strategic technology or data partners in an enterprise sales motion.
- Strong understanding of ecosystem business models, with the judgment to prioritize across partners of differing maturity, reach, and opportunity.
- Demonstrated ability to translate technical integrations into clear customer value
- Proven ability to operate cross-functionally and influence stakeholders across multiple organizations without direct authority.
- Experience marketing to legal, financial services, consulting, or other high-touch professional audiences is a plus.
COMPENSATION
$152,000 - $209,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role
We are looking for an Email Marketing Manager to join our Demand Generation team and own our email channel end to end. Reporting directly to the VP of Demand Generation, you will build the programs that keep Garner in front of employers and the health insurance brokers who advise them, from first download to booked demo. You will work closely with our Demand Generation, Product Marketing, Marketing Operations, and Sales teams to turn a growing database into qualified pipeline.
What you will do
Own the email channel for our employer and broker audiences, from strategy through send.
Build and run nurture journeys in HubSpot, from first touch through re-engagement.
Build and manage the one-to-one sequences BDRs and sales send after marketing engagements.
Run the email calendar and newsletter, and support webinar and event promotion.
Write email copy that earns attention from benefits leaders and health insurance brokers.
Keep the database healthy through segmentation, suppression, and deliverability standards.
Test, measure, and report on email's contribution to pipeline, and scale what works.
What we're looking for
4+ years of B2B email or lifecycle marketing experience, owning programs end to end.
Proficiency building workflows, segments, and tests in HubSpot or a similar platform.
Strong writing skills, with B2B email samples you wrote yourself.
Comfort reading email and funnel data, from clicks and conversions to pipeline.
Working knowledge of deliverability, list hygiene, and email compliance.
Fluency applying AI to write, test, and scale email programs.
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team's metrics.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $125,000 - $140,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role
We are looking for a Senior Manager, Demand Generation to join our team and scale the channel that connects Garner to mid-size employers. Reporting directly to the VP of Demand Generation, you will own the campaigns, programs, and qualified pipeline behind our health insurance broker audience. Brokers and benefits advisors are the trusted advisors to U.S. employers, shaping benefits strategy and deciding what gets recommended, so your work is to earn their attention at scale and give them a reason to bring Garner to their clients. You will work closely with our Sales, BDR, Product Marketing, and Events teams to turn broker relationships into qualified pipeline.
What you will do
Design and launch multi-channel campaigns for one of our primary audiences, health insurance brokers, and own the qualified pipeline they generate
Build the quarterly plan: campaign strategy, broker segmentation, offers, and messaging
Partner with our channel owners across paid, organic, web, and digital to take campaigns from brief to readout
Build the broker lifecycle from first touch through activation and retention
Partner with Sales and BDR teams to design highly effective campaigns and ensure smooth handoff of qualified leads
Measure channel and campaign performance and recommend where to invest next
Bring an AI-enabled approach to every core function to build scalable marketing systems
What we're looking for
6+ years of B2B demand generation, growth, or integrated marketing experience, with direct accountability for a pipeline number
A track record of building and scaling multi-channel campaigns and demand generation programs
Experience marketing complex products to a sophisticated buyer
Channel partner or partner marketing experience is a strong plus
Strong command of funnel mechanics, including attribution, conversion rates, cost per acquisition, and pipeline-to-spend
Fluency applying AI to build scalable marketing systems and programs
Relevant experience in a fast-paced or high-growth environment is a strong plus
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $150,000 - $180,000. This position is also commission eligible. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Mexico City
Workplace: OnSite
The Chainalysis Deployment Strategy team helps public and private sector customers investigate financial crimes involving cryptocurrency. We combine technical knowledge with analytical rigor to support complex investigations and build regional capacity for blockchain analysis. In the LATAM and Caribbean region, our team works directly with customers to enable them in the fast-moving world of cryptocurrency investigations. Along the way, we make the world a safer place.
As a Deployment Strategist I, you will support cryptocurrency investigations, conduct research and data analysis, and help deliver training to customers across the LATAM and Caribbean region. You will learn to use Chainalysis tools and data to develop insights on illicit activity trends in crypto, and you will present findings to team members and customers. This is a growth-oriented role for someone eager to build expertise in blockchain analysis while contributing to complex financial crime investigations alongside senior team members.
In this role, you'll:
- Support complex cryptocurrency investigations in collaboration with senior team members and cross-functional partners at Chainalysis
- Conduct research and data analysis on financial crime cases involving cryptocurrencies, and document your findings in clear reports
- Present investigative findings to team members and customers
- Assist in reviewing the completeness of investigations and data collection methods to help determine the authenticity and relevance of evidence
- Prepare summaries of research and analysis that highlight recommendations, follow-up leads, and potential risks to an investigation
- Contribute to the development and delivery of workshops and training materials in English and Spanish
- Represent the Chainalysis mission of bringing trust to blockchains with customers and partners in the region
We're looking for candidates who have:
- A degree in cybersecurity, criminal justice, intelligence, forensic accounting, data analytics, finance, or a related field
- 1-3 years of professional experience in financial crime investigations, intelligence analysis, law enforcement, compliance, or a related analytical role
- Strong research skills, including experience with open-source intelligence and public or private databases
- Interest in or passion for blockchain and cryptocurrency technology
- Fluency in Spanish and English
- Strong written and verbal communication skills
- Ability to manage multiple tasks and work both independently and as part of a team
- Based in Mexico City or willing to relocate
Nice to have experience:
- Familiarity with Chainalysis products (Reactor, KYT, or similar tools)
- Working proficiency in Spanish
- Previous experience supporting or conducting investigations related to dark web markets, counter-terrorism financing, or sanctions evasion
- Exposure to cryptocurrency exchanges, DeFi protocols, or blockchain technology in a professional setting
- Relevant certifications such as CCFC (Chainalysis Cryptocurrency Fundamentals Certification), CDAF, CRC, CCI, CFE, or CAMS
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for sharp, curious, and detail-oriented individuals to join our team as Data Labeling Associate.
This is not a traditional annotation role.
You’ll be working directly with cutting-edge AI systems — evaluating outputs, identifying gaps, and helping improve how these systems behave in real-world scenarios. The work sits at the intersection of data quality, model evaluation, and human judgment, where your ability to think critically matters just as much as following guidelines.
We’re looking for people who are naturally curious about AI, comfortable forming opinions, and confident in contributing to conversations with teammates, leads, and stakeholders.
Project Details
Job Title: Data Labeling Associate
Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Pay Rate: $34/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Austin, Los Angeles, Washington DC, Chicago, Boston, Austin. Please only apply if you meet this location requirement.
What You’ll Do
Evaluate AI model outputs and provide structured, high-quality feedback
Perform audit-based reviews of data and model behavior — identifying patterns, edge cases, and failure modes
Apply guidelines thoughtfully — and flag when they don’t reflect real-world scenarios
Contribute to improving evaluation frameworks, not just executing them
Identify trends in model performance and communicate insights clearly
Participate in team discussions, calibrations, and stakeholder syncs
Partner with leads and cross-functional teams to refine quality standards
Document findings in a clear, concise, and actionable way
What We’re Looking For
Native-level Tamil language proficiency
and a
university degree
(Bachelor’s or higher).
B2 or superior level of English.
1–2 years of professional writing experience with strong, structured writing skills
Ability to apply complex writing rules and guidelines consistently
Strong understanding of safety considerations in GenAI data delivery, with 2+ years of relevant experience
Strong critical thinking and attention to detail
Ability to make sound judgment calls in ambiguous situations
Naturally curious about AI, technology, and how systems behave
Comfortable speaking up, asking questions, and contributing ideas
Strong written and verbal communication skills
Ability to stay consistent while working with evolving guidelines
Experience in data quality, QA, annotation, or analysis is helpful — but not required
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Free Gourmet Food: Free breakfast, lunch, and dinner are provided, featuring a wide variety of cuisines in multiple cafes.
Micro-kitchens & Snacks: Offices are stocked with free snacks and beverages, including premium coffee and La Croix.
Unique Campus Features: Some locations include roof-top nature parks
Commuter Benefits: Free transport, shuttles, and sometimes bike-to-work perks.
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This is an opportunity to move beyond traditional data work and play a direct role in how AI systems are evaluated and improved. The work is fast-moving, collaborative, and increasingly central to how modern AI systems are built and deployed.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM
- The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are pioneers in the travel space and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us not only to deliver exceptional customer experiences, but also to drive meaningful growth for their businesses.
- Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint.
- We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard for what it means to go beyond your role, and help build the travel industry of the future.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Principal Product Marketing Manager, Competitive, you own GitLab's competitive point of view on AI and agentic software development and serve as the authority on our market differentiation. You consult regularly with sales, product teams, investor relations, industry analysts, and leadership on competitive strategy and roadmap implications while publishing external thought leadership.
With deep experience in the modern SDLC and agentic tooling, you collaborate with developer advocacy and conduct primary market analysis to drive positioning, field assets, competitive plays, and partnership strategy.
In your first year, you will establish a defensible AI and agentic narrative and an agile operating rhythm that turns market signals into action.
Reporting to the Senior Director, Product & Solutions Marketing, you will operate with executive visibility and autonomy, measuring success by win rates, competitive displacements, and market leadership in the AI and agentic category.
Some examples of projects:
Define GitLab's differentiated position against AI-native entrants competing for the SDLC
Publish thought leadership that shapes how the market frames agentic development
Assess new entrants and share relevant market-shaping insights across the company
Shape partnership strategy based on competitive footing
Arm executives with competitive narrative for customer and board conversations
What you'll do
Own GitLab's competitive positioning for AI and agentic software development end to end, from primary landscape analysis through understanding of competitive tools and developer-level perceptions. And turn that into the narrative the field, analysts, and executives all use
Own the operating rhythm that converts competitive signal into a position and action within days
Give Product an opinionated read on what competitive movement means for roadmap sequencing, bringing evidence and a recommendation rather than a summary of what competitors shipped
Build the compete assets, plays, and objection handling the field uses against named competitors, define the sales motion that moves win rate, then measure whether it did
Partner with Growth and Campaigns on competitor displacement campaigns, accountable for their contribution to pipeline
Brief Investor Relations, industry analysts, sales, and executive leadership with the same rigor, owning the competitive-landscape narrative with analysts and PMMs
Raise the competitive bar across the PMM team
Ability to travel if needed and comply with the company's travel policy
What you'll bring
Proven impact at the organizational and industry level
Deep domain expertise in SDLC, DevSecOps, and agentic software development to engage technical buyers and executive audiences
Track record of driving competitive positioning that delivers measurable win-rate impact
Fluency in the AI/agentic coding landscape and competitor exposure areas
Established thought leadership with industry recognition (speaking, publications, advisory roles)
Experience briefing executives, investor relations, and industry analysts
Ability to form and articulate a clear point of view quickly despite incomplete information
Strong communication skills to translate complex technical concepts into clear narratives
Practical experience using AI tools within your workflow
Self-directed, data-driven mindset using win/loss insights to guide strategy
About the team
Product & Technical Marketing at GitLab is the engine behind how GitLab positions, launches, documents, and evangelizes its value proposition for enterprises worldwide. We connect GitLab's product capabilities to customers and prospects across technical personas and executive buyers, and we partner closely with Product Management, Product Design, Growth Marketing, Comms and Social, Field Enablement, Sales, and the broader go-to-market organization so what we build lands in market with clarity, impact, and relevance.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Data Analyst, you'll turn raw data into actionable insights that inform strategic decisions across GitLab's global Support Engineering organization. You'll design dashboards, reports, and data models that help leaders monitor performance, optimize costs, and improve customer outcomes. You'll also promote data innovation by experimenting thoughtfully and working through complex problems.
What you'll do
Own annual operating plan and capacity planning through data modeling and validation that support workforce and budget decisions.
Build and maintain utilization and team-performance scorecards, including automated alerting that surfaces trends in real time.
Analyze Support Economics, including cost-per-ticket modeling, self-service savings, and product quality costs.
Develop performance indexes and heatmaps that identify product areas and customers using the most support resources.
Lead dashboarding for AI adoption and return on investment, measuring the business impact of AI-driven initiatives across Support Engineering.
Partner with go-to-market teams on predictive analytics and churn-prevention models that identify at-risk customers.
Define and refine unified customer-schema requirements to create consistent data across systems and a single source of truth.
Deliver Monthly Business Review telemetry, executive-ready reporting packages, recurring operational reports, and ad hoc analysis.
What you'll bring
Experience as a business intelligence analyst, analytics engineer, or in a similar data role, ideally in a software as a service or technology company.
Experience partnering with Technical Support, Business Operations, Product Engineering, or similar organizations.
Fluency in SQL, including complex multi-table joins, grouping and aggregation, common table expressions, and conditional filters.
Hands-on experience building dashboards and reports in Zendesk Explore, Tableau, Looker, or similar business intelligence tools.
Translate ambiguous business questions into structured analytical frameworks.
Present findings clearly to technical and non-technical stakeholders.
Plan and prioritize work independently in a remote, cross-functional environment across time zones.
You may also bring experience with large language model-based tools, artificial intelligence and machine learning workflows, durable data solutions, analytics frameworks, in-depth data analysis, or presenting to senior leaders and executives.
About the team
Our Support Engineering organization uses data to understand performance, improve customer outcomes, and improve operational practices. You'll partner across Support Engineering, go-to-market teams, Business Operations, and Product Engineering in an all-remote environment.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for sharp, curious, and detail-oriented individuals to join our team as Data Labeling Associate.
This is not a traditional annotation role.
You’ll be working directly with cutting-edge AI systems — evaluating outputs, identifying gaps, and helping improve how these systems behave in real-world scenarios. The work sits at the intersection of data quality, model evaluation, and human judgment, where your ability to think critically matters just as much as following guidelines.
We’re looking for people who are naturally curious about AI, comfortable forming opinions, and confident in contributing to conversations with teammates, leads, and stakeholders.
Project Details
Job Title: Data Labeling Associate
Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Pay Rate: $34/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Evaluate AI model outputs and provide structured, high-quality feedback
Perform audit-based reviews of data and model behavior — identifying patterns, edge cases, and failure modes
Apply guidelines thoughtfully — and flag when they don’t reflect real-world scenarios
Contribute to improving evaluation frameworks, not just executing them
Identify trends in model performance and communicate insights clearly
Participate in team discussions, calibrations, and stakeholder syncs
Partner with leads and cross-functional teams to refine quality standards
Document findings in a clear, concise, and actionable way
What We’re Looking For
Native-level Marathi language proficiency
and a
university degree
(Bachelor’s or higher).
B2 or superior level of English.
1–2 years of professional writing experience with strong, structured writing skills
Ability to apply complex writing rules and guidelines consistently
Strong understanding of safety considerations in GenAI data delivery, with 2+ years of relevant experience
Strong critical thinking and attention to detail
Ability to make sound judgment calls in ambiguous situations
Naturally curious about AI, technology, and how systems behave
Comfortable speaking up, asking questions, and contributing ideas
Strong written and verbal communication skills
Ability to stay consistent while working with evolving guidelines
Experience in data quality, QA, annotation, or analysis is helpful — but not required
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Free Gourmet Food: Free breakfast, lunch, and dinner are provided, featuring a wide variety of cuisines in multiple cafes.
Micro-kitchens & Snacks: Offices are stocked with free snacks and beverages, including premium coffee and La Croix.
Unique Campus Features: Some locations include roof-top nature parks
Commuter Benefits: Free transport, shuttles, and sometimes bike-to-work perks.
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This is an opportunity to move beyond traditional data work and play a direct role in how AI systems are evaluated and improved. The work is fast-moving, collaborative, and increasingly central to how modern AI systems are built and deployed.
Location: United Kingdom, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
This role is fully remote, offering you flexibility to work from anywhere within the UK.
Your new role
As a Senior Implementation Specialist, reporting directly to the Senior Manager, Implementation, you'll play a pivotal role in Olo's Customer Experience Team, helping to guide new and existing restaurant brands as they join the Olo Platform, or expand their tech stack. You will contribute to the evolution of Olo’s Engage Suite by leveraging your product and industry knowledge to support the unique goals and business processes of our customers. You'll also provide increasingly complex product expertise to customers, and collaborate with Project Managers, Technical Specialists, Product Managers, Support, and Leadership teams. You are experienced in standard implementations and upsells, have a focus on providing great hospitality, and are a model of the art of collaboration.
How You’ll Make An Impact
Leads execution of a portfolio of projects with varying levels of complexity through the lens of your respective product domains.
Is adaptable to defined processes to ensure successful customer outcomes.
Effectively partners with cross functional teams responsible for all stages of implementation projects including customers and Olo functional representatives to ensure cohesive communication.
Acts as a subject matter expert for specific products to efficiently and autonomously guide customers through product adoption.
Champions customer’s needs when working with multiple stakeholders on project execution.
Working with the customer, provides troubleshooting and support for customer implementations addressing issues where possible and/or escalating according to established protocol with cross-functional teams.
Remains up to date on product changes and updates and understands the impact to the business and customer experience.
At times, provides recommendation on initiatives to improve implementation velocity in collaboration with Olo leadership and the Implementation Team.
May provide insights to product teams that help improve product functionality in response to customer feedback or experiences with implementation.
May be required to conduct work associated with Professional or Managed Services agreements.
What Will Set You Up For Success
3+ years experience managing customer relationships, relevant project or account management work, or integration implementation work.
Experience creating an excellent customer experience and demonstrated ability to advocate for customers.
Awareness of project management practices, including ability to self manage towards critical deadlines by leveraging internal stakeholders and/or external partners.
Demonstrated experience training relevant customers stakeholders on product best practices to support strong program performance.
Demonstrated ability to solve problems using available resources, and thoughtfully explain problems and resolutions.
Demonstrated capacity to consume technical details at varying levels of complexity to successfully accomplish project objectives.
Preferred experience with Asana, Jira, Salesforce, Google Suite, and Zendesk.
Familiarity with Loyalty and Marketing SaaS products is a plus.
Other Requirements
Ability to be on-call after-hours and weekends or work a non-traditional shift, as business needs arise.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Location: New York City, New York, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the Tavily at Nebius
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
Tavily provides the search and intelligence layer that powers AI agents and retrieval systems with trustworthy, real-time information. We work with some of the most innovative teams in AI, from fast-growing startups to global enterprises, helping them build agents that are not only intelligent but informed.
About the Role
We're looking for a senior, full-stack analyst / data scientist to own Product and PLG analytics end-to-end. You'll own the metrics behind our self-serve motion (signup, activation, usage, conversion, expansion and retention)
and find the drivers behind them
. You'll work directly with our CEO and leadership as a thought partner on product and growth decisions.
This role is fully independent. When a question comes up, you take it all the way: from building the pipeline, model the data, train and deploy the model, analyze the results and come back with a clear recommendation. Nothing waits in a queue for someone else. You'll also work closely with the other analysts on the team, share methods and standards, and collaborate across Product, Engineering, Growth, Marketing and GTM.
What You'll Do
• Own Product and PLG analytics end-to-end: define, instrument and measure the self-serve funnel, from first API call through activation, conversion to paid, expansion and churn.
• Uncover the drivers behind top-level KPIs: which behaviors, use cases and product experiences predict activation, retention and monetization.
• Build what you need: data pipelines and models (SQL, dbt, Python, orchestration) that turn raw product, usage and billing data into trusted, reusable datasets.
• Build and ship predictive models (conversion propensity, churn risk, usage forecasting, lead and account scoring) and bring their outputs into product and GTM workflows.
• Design, run and evaluate experiments (A/B tests, pricing and packaging tests, onboarding changes) and apply causal inference where you can't run a clean experiment.
• Proactively monitor key business and product metrics, investigate trends and anomalies, and surface insights stakeholders can act on.
• Partner directly with the CEO and leadership on strategic questions, including pricing, growth levers, product bets and market opportunities, and turn ambiguous questions into clear analysis and decisions.
• Set the standard for how we measure product success: metric definitions, a shared source of truth and analytical rigor across teams.
What We're Looking For (Must-Haves)
• 5+ years of experience as a Product / Growth Analyst, Data Scientist or equivalent.
• 2+ years in a SaaS company, with deep understanding of funnels, cohorts, activation, retention, monetization and PLG dynamics.
• A strong statistical foundation.
• A proven record of working end-to-end on your own, from data engineering through modeling to a delivered recommendation.
• Strong hands-on experience using Python for data analysis, experimentation, machine learning and data modeling in a production environment.
• Comfort working with large, messy, event-level datasets.
• Hands-on experience building, validating and deploying predictive models (e.g., classification, forecasting, segmentation) that were used to make real business decisions.
• Demonstrated ability to influence business strategy through data and drive alignment across cross-functional stakeholders, including executive leadership.
• Strong communication: you can turn complex analysis into a clear, compelling story and a concrete recommendation.
• Experience with modern data tooling (Snowflake/BigQuery, dbt, Airflow, and BI tools like Omni/Looker/Tableau).
• BSc in Statistics / Math / CS or equivalent.
Nice to Have
• Experience at an API-first, developer-focused or PLG company.
• Experience with product analytics platforms (PostHog, Amplitude, Mixpanel).
• Experience with pricing and packaging analysis or usage-based billing models.
• Familiarity with LLMs / AI tooling, and using AI agents to speed up your own analytical work.
• Evidence that you build things on your own: a GitHub profile, portfolio, side projects or publications.
• MSc / PhD in Statistics / Math / CS or equivalent.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$179,000
—
$224,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Position Overview:
The Demand Generation Manager builds and runs Leadfeeder's global demand generation programmes: ideas, campaigns, and initiatives that create demand for the product and the distribution that carries them. The goal is to compound demand for the product-led growth (PLG) motion by attracting the right people to the product, encouraging usage, and turning that usage into further demand.
Role Details:
- Build a public presence in the market under your own name through writing, publishing, presenting ideas, and on-camera formats if comfortable.
- The role involves creating a demand engine that matures over time with programmes that improve with each run, an audience that compounds, and a body of work that continues to earn attention.
- The role is part of the Demand Team, reporting to the Director of Demand, with a global scope and no regional mandate.
Key Responsibilities:
Content, Creative & Thought Leadership:
- Own the content approach: what is made, for whom, and to what end.
- Write anchor assets such as reports, frameworks, teardowns, and arguments.
- Build a public voice through writing, publishing, and presenting ideas.
- Brief, commission, and edit supporting work from designers and contributors.
PLG, Virality & Growth Loops:
- Design demand as loops rather than one-way funnels.
- Build virality into the work so it spreads organically.
- Identify product-led surfaces that can carry demand like free tools and shareable outputs.
- Partner with Product and Growth teams on key marketing moments.
Distribution & Community:
- Design every asset with a route to its audience.
- Plan distribution alongside content creation.
- Build and grow audience primarily on LinkedIn.
- Develop community-led initiatives for sustained demand.
- Run webinars and live formats end to end.
- Provide clear briefs to Paid Media for amplification.
Programme Ownership:
- Own global demand generation programmes from ideation to results.
- Maintain a rolling plan with clear reasoning.
- Use recognizable formats like flagship reports, webinars, and content series.
- Define messaging and positioning with Product Marketing.
- Treat everything as iterative and continuously improve.
Performance & Partnership:
- Report on demand generation performance and learnings.
- Provide Paid Media and SEO teams with clear briefs and shared success definitions.
- Collaborate with Web & CRO, Product, and Growth teams on conversion paths.
- Run testing agendas and stop ineffective programmes quickly.
Performance Metrics:
- Leads volume and quality.
- Qualified product leads showing buying intent.
- Customer conversions.
- Retention of created demand.
- Early indicators like audience growth and engagement quality.
Requirements:
- Demand generation marketer with strategic thinking and a public voice.
- Visible in the market under own name through published work.
- Experience creating and shipping ideas, not just planning.
- Around 5 to 7 years in B2B SaaS demand generation, ideally in product-led or self-serve businesses.
- Track record of content-led programmes producing qualified leads and revenue.
- Experience designing demand as loops.
- Experience building community-led initiatives and growing audiences.
- Hands-on experience running webinars using Zoom Webinar, Livestorm, or equivalents.
- Comfortable with marketing automation and CRM tools like HubSpot, Marketo, Salesforce.
- Solid grasp of funnel metrics and attribution.
- Ability to explain revenue-driving programmes.
- MarTech or SalesTech experience relevant to the audience.
- Experience working through peers rather than direct reports.
Nice to Have:
- Experience running programmes across multiple markets.
- Experience with creator or advocacy programmes.
Benefits:
- Work with a knowledgeable, high-achieving, and fun international team.
- Diverse, dynamic, and committed work environment.
- Remote work with flexible schedule.
- Mental health support.
- Personal budget for home office equipment.
- Personal development plans with regular training and 1-1s.
- Transparent compensation practices.
Additional:
- Salary range and key compensation details provided before first interview.
- Remote work possible.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The PR and Communications team manages Payward & Kraken’s reputation and oversees all aspects of the external communications strategy and execution globally.
THE OPPORTUNITY
Manager, Pro Trading & Derivatives Communications
- The Manager of Pro Trading, Institutional & Derivatives Communications will inspire and support the team responsible for building and executing communications programs in support of Payward’s product strategy and Kraken's products and services targeted at professional traders, derivatives users and institutions globally.
- Develop and execute an integrated external communications strategy aligned to Kraken's key business goals aimed at advancing the company's brand with key stakeholders across the pro trading, derivatives and institutional segments.
- Develop strategies that expand Kraken's thought leadership positioning across professional and institutional client segments and work with the team in executing and expanding reach to new audiences through unique approaches to storytelling around trading products, risk management, and market infrastructure.
- Develop and expand Kraken's bench of spokespeople in pro trading and derivatives, including building out key strategic messaging at the executive, product and segment level that resonates with traders, fund managers and institutional decision-makers.
- Prepare communications materials including company announcements, talking points, media statements, speaker submissions, pitches and briefing materials tailored to professional and institutional audiences.
- Build connectivity with multiple stakeholders including institutional partners, trading desks, market data providers, the communications team and key external agencies serving the pro/institutional space.
- Bring social media first thinking to media relations and content, with particular attention to platforms and channels where professional traders and institutions gather.
- Additional duties and responsibilities as assigned.
WHAT YOU BRING
- Bachelor’s degree required along with 7+ years of proven experience leading and executing communications programs and initiatives, crypto experience preferred.
- Highly proactive, determined and results driven.
- Outstanding writing, editing and communications strategy skills. A hands on contributor with an ability to translate complex topics and capture the views and voices of senior leaders.
- Experience working with a geographically dispersed workforce and managing complex communications challenges.
- Experience working directly with executives to enhance executive presence, deliver strong messaging and improve presentation/interview skills.
- A team player with a track record of success delivering high quality work in a fast paced, dynamic environment.
- Experience leading, mentoring and scaling communications teams
- Knowledgeable and passionate about the crypto industry
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Ireland; Cyprus; Canada
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The PR and Communications team manages Payward & Kraken’s reputation and oversees all aspects of the external communications strategy and execution globally.
THE OPPORTUNITY
Manager, Pro Trading & Derivatives Communications
- The Manager of Pro Trading, Institutional & Derivatives Communications will inspire and support the team responsible for building and executing communications programs in support of Payward’s product strategy and Kraken's products and services targeted at professional traders, derivatives users and institutions globally.
- Develop and execute an integrated external communications strategy aligned to Kraken's key business goals aimed at advancing the company's brand with key stakeholders across the pro trading, derivatives and institutional segments.
- Develop strategies that expand Kraken's thought leadership positioning across professional and institutional client segments and work with the team in executing and expanding reach to new audiences through unique approaches to storytelling around trading products, risk management, and market infrastructure.
- Develop and expand Kraken's bench of spokespeople in pro trading and derivatives, including building out key strategic messaging at the executive, product and segment level that resonates with traders, fund managers and institutional decision-makers.
- Prepare communications materials including company announcements, talking points, media statements, speaker submissions, pitches and briefing materials tailored to professional and institutional audiences.
- Build connectivity with multiple stakeholders including institutional partners, trading desks, market data providers, the communications team and key external agencies serving the pro/institutional space.
- Bring social media first thinking to media relations and content, with particular attention to platforms and channels where professional traders and institutions gather.
- Additional duties and responsibilities as assigned.
WHAT YOU BRING
- Bachelor’s degree required along with 7+ years of proven experience leading and executing communications programs and initiatives, crypto experience preferred.
- Highly proactive, determined and results driven.
- Outstanding writing, editing and communications strategy skills. A hands on contributor with an ability to translate complex topics and capture the views and voices of senior leaders.
- Experience working with a geographically dispersed workforce and managing complex communications challenges.
- Experience working directly with executives to enhance executive presence, deliver strong messaging and improve presentation/interview skills.
- A team player with a track record of success delivering high quality work in a fast paced, dynamic environment.
- Experience leading, mentoring and scaling communications teams
- Knowledgeable and passionate about the crypto industry
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote UK
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the role
We’re looking for a Staff Product Manager to help shape the next generation of Affirm’s Comms Plat. The opportunity spans two connected areas: (1) Modernizing the platform that powers critical transactional communications across channels; (2) Building shared capabilities that help Affirm create a more coordinated experience across marketing and transactional comms. Together, this work will simplify how teams build and manage communications, strengthen the reliability and scalability of our systems, and help us deliver more relevant and consistent customer experiences.
You’ll partner closely with Engineering and teams across Product, Marketing, Ops, Design, Analytics, and Legal and Compliance to set product direction and turn it into capabilities teams can successfully adopt. You’ll navigate complex technical and business tradeoffs, balance near-term needs with longer-term platform investments, and help determine where Affirm should build capabilities directly versus work with third-party partners.
What you'll do
Set product strategy and roadmap for Comms Plat, connecting customer needs, business priorities, and technical opportunities.
Help modernize Affirm’s comms infrastructure and build shared capabilities that support more consistent experiences across transactional and marketing comms.
Lead complex platform initiatives from strategy through launch and adoption, working closely with Engineering and cross-functional partners.
Build strong relationships across Affirm so communications needs for new products, markets, and customer journeys are understood early and reflected in platform plans.
Shape channel, platform, and partner strategy, including thoughtful build-versus-buy decisions across the communications ecosystem.
Make clear tradeoffs across customer experience, reliability, scalability, cost, regulatory requirements, and speed.
Define meaningful measures of success and use customer, product, operational, and business signals to guide priorities and investment.
What we look for
8+ years of product management experience, or equivalent experience, with a track record of leading complex products or platforms.
Experience building platform or other technically complex products. Comms or messaging experience is helpful, but not required.
Strong product judgment and the ability to turn complex, ambiguous problems into a clear strategy and actionable roadmap.
Technical fluency and comfort partnering deeply with Engineering on architecture, reliability, scalability, and platform tradeoffs.
A track record of taking products beyond launch and driving adoption across multiple teams or customer groups.
Strong cross-functional influence and the ability to build alignment across teams with different priorities and constraints.
Strong analytical and business judgment, including the ability to weigh customer impact, operating complexity, cost, and risk when making decisions.
Clear written and verbal communication skills, with the ability to make complex topics understandable and bring stakeholders along in the decision-making process.
A customer-first mindset and the ability to stay focused on the experience the platform ultimately creates, even when working deep in infrastructure.
Comfort operating with ambiguity, using judgment and available information to move work forward while adapting as you learn.
This is a remote-first position based in the UK with the option to work from our London office for candidates who prefer an office environment.
Compensation & Benefits
Base Pay Grade: P
Equity Grade: UK 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure based on a variety of factors, including location, experience, and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness, and tech spending, and benefits including 100% subsidized medical coverage, dental, and vision for you and your dependents. In addition, employees may be eligible for equity rewards offered by Affirm Holdings, Inc.
GBR base pay range per year
: £
142,000
-
190,000
Location: Remote UK
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, as well as industry leaders across many sectors.
Canonical is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager for Distributed Systems Testing
to lead a team responsible for the quality engineering platform that enables deployment and validation of distributed systems across Canonical's cloud portfolio.
We see quality engineering as a first-class engineering practice. Our Distributed Systems Testing team ensures the performance, correctness, resilience and interoperability of Canonical cloud solutions built with technologies such as Juju, Terraform, OpenStack and Kubernetes. These systems are deployed and tested across diverse environments, from bare-metal to the public cloud.
As Engineering Manager, you will combine strong software engineering judgement with people leadership. You will develop engineering talent, establish effective engineering practices, shape technical direction with senior engineers, and ensure the team delivers high-quality testing infrastructure and automation that enables engineering teams across Canonical to ship software with confidence.
We believe engineering managers should be outstanding engineers themselves. You should be comfortable reviewing patches, evaluating software design, debugging a distributed system, or discussing test architecture. You will contribute technically where appropriate to set a high standard, while recognizing that your greatest impact comes from shaping the direction, focus, effectiveness, and growth of the whole team.
You will work closely with senior engineers and engineering leaders across Canonical to define priorities, improve testing capabilities, and advance how we validate increasingly complex cloud-native and distributed systems.
Location:
This is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas.
What you'll do
Lead, coach, and develop a high-performing team of software and quality engineers, ranging from graduate to senior level
Set clear expectations, strengthen engineering practices, and ensure timely delivery against agreed goals
Partner with senior engineers to shape technical strategy, architecture, roadmap, and engineering standards
Guide the development of automated testing infrastructure for the reliability, interoperability, and resilience of distributed systems
Improve CI pipelines, testing tools, and reporting used to validate Canonical's products and solutions across bare-metal, private and public cloud environments
Enable engineering teams across Canonical to adopt effective distributed-systems testing practices and tooling
Contribute technical leadership through design and code reviews, debugging, and hands-on engineering where appropriate
Represent the team with stakeholders and collaborate across Canonical on quality engineering, infrastructure, and developer experience
What we're looking for in you
An exceptional academic track record from both high school and university
Experience in leading, coaching, and mentoring software engineers
Professional software engineering experience with Python or Go
Expertise in distributed systems, cloud infrastructure, quality engineering, or a closely related domain
Strong knowledge of modern software testing processes, strategies, and automation
Experience with Linux (Debian or Ubuntu preferred)
Strong technical judgement and the ability to engage meaningfully in code reviews, architecture discussions, and software design
Experience working in an agile development environment with the ability to organize a team to deliver high-quality results
Professional written and spoken English with excellent communication and presentation skills
Great interpersonal skills, curiosity, flexibility, and accountability, demonstrating passion, thoughtfulness, and self-motivation
Ability to travel twice a year, for company events up to two weeks each
Additional skills we value
Experience with any of the following:
Cloud technologies such as Kubernetes, OpenStack, Juju, Terraform, AWS, Google Cloud, or Azure
Designing testing strategies for distributed or cloud-native systems
Building or operating large-scale CI/CD and test infrastructure
Applying AI or machine learning to test analysis, failure classification, or engineering workflows
Deploying, operating, or debugging distributed systems
Leading globally distributed teams
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually, and more often for graduates and associates, to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.
We provide all team members with additional benefits that reflect our values and ideals. We balance our programmes to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme and wellness support
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and a leading platform for AI, IoT, and the cloud, we are changing the world of software.
We recruit globally and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Requisition ID: 1361
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Role overview
We are looking for a talented and commercially minded Chief of Staff to report directly to the CRO. The CRO owns Checkout.com http://Checkout.com's global revenue organisation (Sales, Account Management, Partnerships, Solutions Engineering, Revenue Operations and Pricing) across all regions. As the CRO's right hand, you will extend their reach, speed up decision-making, and make sure the Commercial leadership team is aligned and delivering against its revenue targets.
This is not a back-office role. You will act as the CRO's delegate on key approvals, work on live deals and pricing decisions, resolve the cross-functional blockers that slow down revenue, and contribute to the planning and operating rhythm of a global commercial organisation. You'll be a trusted advisor and sounding board to the CRO and their leadership team. You'll be expected to challenge them, not just support them, and to move comfortably from a board-level narrative to a merchant pricing decision on the same day.
Remit and Responsibilities
- As a thought partner and sounding board to the CRO, pressure-test ideas, bring an independent point of view, and turn strategy into clear, owned actions.
- Represent the CRO in internal forums and make decisions on their behalf when needed, including during absences.
- Work with revenue leaders on deal strategy for our largest new and existing merchants, and set up executive engagement to open or speed up opportunities.
- Stay close to the global pipeline and forecast, hold revenue leaders accountable for their numbers, inputs and follow-ups, and flag risks and opportunities early.
- Own the CRO's leadership cadence (leadership team meetings, business reviews and decision forums), making sure each one has a clear purpose, clear decisions and accountable owners.
- Act as the CRO's delegate for key approvals across the Commercial organisation, including pricing, offers and job requisitions. Apply agreed frameworks consistently, challenge where needed, and know when to escalate.
- Partner with Revenue Operations and Finance on annual and quarterly planning, including targets, headcount and capacity planning, budgets and OKRs.
- Drive the governance and prioritisation of the Commercial-wide hiring plan, partnering with Revenue Operations on capacity planning and with Talent Acquisition, People and Finance to keep hiring aligned with revenue priorities and budget as we scale.
- Design and run the Commercial Leadership Summit and other leadership offsites, from agenda and content through to follow-up and accountability.
- Be part of the Commercial organisation's main link to Operations, Product, Finance, Legal, Compliance, Marketing and People leadership.
- Pick up the issues the Commercial team faces day to day, frame them clearly, get the right people in the room and push for a decision, especially where senior leaders are not yet aligned.
- Work with Operations, Legal and Compliance on initiatives to reduce time to revenue for new merchants.
- Own high-priority strategic initiatives from start to finish, usually with a clear revenue or efficiency target and several teams involved.
- Keep challenging how the Commercial organisation works, and simplify processes, governance and tools to increase productivity, including through AI and automation.
- Prepare the CRO for all key meetings and presentations, including exec and board meetings, All-hands meetings, business reviews, customer meetings and external speaking engagements. This covers pre-reads, briefings, presentations, speaker notes and follow-ups.
Desired Background, Core Competencies
- You have 5+ years of experience in roles such as Chief of Staff, strategy consulting, commercial or revenue strategy, or business management, ideally including time in a high-growth tech, fintech or payments company.
- Strong commercial instinct: you understand how revenue is built through pipeline, pricing, unit economics and forecasting, and you're comfortable getting into the details of a deal.
- Sound judgement to exercise delegated authority on approvals, balancing commercial speed with discipline and knowing when to escalate.
- A proven track record of influencing senior leaders without formal authority, including handling disagreement between them and getting to a clear outcome.
- Excellent structured thinking and communication: you can reduce complex, ambiguous problems to a clear recommendation and write in a way that's ready for executives.
- Critical thinker who is confident with data and financial models and uses them to support decisions.
- Excellent project and programme management skills, with the ability to switch contexts without losing focus.
- Discretion when handling confidential people, commercial and financial information.
- A low-ego, high-ownership mindset: you're as comfortable doing the work yourself as you are orchestrating others.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an experienced Technical Product Manager to join Systems Engineering and own the roadmap for the capabilities and technology that power Fivetran’s global Customer Support organization.
You’ll sit at the intersection of Support and Engineering, partnering with Support leaders to understand their biggest challenges, define what we should build, and work with technical teams to deliver scalable solutions. You’ll work across case management, customer portals, service delivery, workforce workflows, and automation, with Zendesk at the center of a broader ecosystem of APIs, integrations, and custom services.
You’ll work with a diverse, global group of stakeholders and need to build trust quickly, flex your communication style, and confidently guide teams toward the right solution rather than simply taking requests at face value. This role is ideal for someone who moves quickly, asks great questions, and can bring structure to loosely defined problems. You’ll need strong technical instincts and the confidence to go beyond the initial request, understand the underlying problem, and recommend a simpler or more scalable approach.
Technologies You’ll Use
Zendesk, Salesforce, Jira, Slack workflows, APIs and integrations, Lucidchart, SQL, Looker, Google Workspace, AI and automation technologies, and other systems supporting Fivetran’s customer experience.
What You’ll Do
As a TPM for our Support systems, you'll be responsible for defining what we build, shaping how we deliver it, and driving alignment across stakeholders to ensure successful execution.
Product Management
Partner with Support leadership and cross-functional stakeholders to build and maintain the Customer Support systems roadmap.
Intake, evaluate, and prioritize requests across case management, customer portals, service delivery, workforce workflows, and support automation.
Own requirements gathering, process analysis, and solution scoping for prioritized initiatives.
Translate ambiguous business needs into clear product, process, and systems requirements, asking the right questions to uncover the broader problem behind the request.
Identify opportunities to simplify workflows, improve agent and customer experiences, and increase Support efficiency through automation and better systems.
Technical Leadership
Partner with Systems Engineering to design scalable solutions across Zendesk and its broader integration ecosystem.
Develop deep expertise in Support processes, Zendesk capabilities, APIs, integrations, automation, and data flows to support solution design, systems analysis, testing, and implementation.
Shape technical tradeoffs that balance business value, customer experience, delivery effort, quality, scalability, and maintainability.
Evaluate opportunities to use AI, automation, and evolving support technologies to improve service delivery while thoughtfully incorporating human oversight where needed.
Ensure delivered solutions meet business requirements and quality expectations through active participation in testing and validation.
Stakeholder Management & Delivery
Build trusted partnerships across a diverse, global stakeholder group spanning Support, Product, Engineering, Professional Services, Legal, and other teams.
Adapt your communication and working style across stakeholders while confidently providing recommendations and constructively challenging ideas when needed.
Drive alignment on priorities, requirements, tradeoffs, and implementation approaches.
Partner with technical and business teams throughout design, testing, rollout, enablement, and adoption.
Communicate progress, risks, decisions, and business impact clearly to stakeholders at all levels.
Skills We’re Looking For
7+ years of experience in Technical Product Management, Business Systems, Technical Business Analysis, Product Ownership, Implementation Consulting, or a related technical role.
Experience working with customer support, customer experience, or other complex business workflows in a SaaS or technology environment.
Strong technical foundation with experience working across APIs, integrations, data flows, automation, and interconnected business systems.
Demonstrated ability to take loosely defined stakeholder requests, ask the right questions, and translate them into clear problems, requirements, and scalable solutions.
Strong product judgment with the ability to look beyond a requested solution, understand the underlying need, and recommend simpler or more effective approaches.
Excellent stakeholder management and communication skills, with the ability to build trust and adapt your approach across technical and non-technical audiences.
Ability to operate effectively in a fast-paced environment with a high volume of requests and competing priorities.
Strong execution skills with experience carrying initiatives through requirements, design, testing, rollout, and adoption.
Curiosity about AI, automation, and emerging technologies and how they can improve customer and employee experiences.
Bonus Skills
Hands-on experience administering Zendesk or building applications and integrations using the Zendesk API.
Experience with AI-enabled customer support, agent-assist, or workflow automation technologies.
Experience with workforce management, premium support, or differentiated service models.
Experience supporting Professional Services or other post-sale customer workflows.
Experience integrating or consolidating customer support platforms, portals, or processes.
#LI-DC1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
New York City, New York
seniorNew York City, New York
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ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Austin, Los Angeles, Washington DC, Chicago, Boston, Austin
ОфисSan Francisco, CA; New York, NY
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Bangalore, India; Plan and prioritize work independently in a remote, cross-functional environment across time zones
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston
УдалённоseniorUnited Kingdom, Remote
seniorNew York City, New York, United States; We work with some of the most innovative teams in AI, from fast-growing startups to global enterprises, helping them build agents that are not only intelligent but informed
УдалённоmiddleAll candidates invited to any stage of the interview process will be provided with the salary range and key compensation details for this role before their first conversation with us; Apply Now → Please mention “I found this job at Remocate!” Get fresh remote & relocation jobs in your inbox A short digest of new openings
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited Kingdom; Ireland; Cyprus; Canada; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоRemote UK
УдалённоThis is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas; Home based - EMEA