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Location: Chile Uptalent is a dynamic platform connecting businesses with highly-skilled remote professionals. Our mission is to empower companies and professionals to thrive in the remote work landscape. We are expanding our network and seeking Paid Ads Marketing Experts to join Uptalent's network. As a Paid Ads Marketing Expert, you will be a crucial part of supporting our clients, driving successful digital marketing campaigns through paid advertising channels. This fully remote position requires a proactive and results-driven individual who excels in managing paid media strategies. Responsibilities: Campaign Management: Plan, execute, and optimize paid advertising campaigns across various platforms. Monitor and analyze campaign performance, adjusting strategies to maximize ROI. Client Communication: Collaborate with clients to understand their business goals and develop tailored paid media strategies. Provide regular updates and reports on campaign performance. Ad Copy and Creative Development: Create compelling ad copy and visuals that align with client branding and goals. Conduct A/B testing to refine ad creatives and improve campaign performance. Budget Management: Set, manage, and optimize advertising budgets to achieve client objectives. Identify opportunities for cost savings and efficiency improvements. Data Analysis: Utilize analytics tools to extract actionable insights and recommend optimizations. Stay updated on industry trends and emerging paid media platforms. Requirements Proven experience as a Paid Ads Marketing Expert or in a relevant digital marketing role. In-depth knowledge of advertising platforms such as Google Ads, Facebook Ads, and others. Strong analytical skills with the ability to interpret data and make strategic recommendations. Excellent written and verbal communication skills in English. Results-driven mindset with a focus on achieving client objectives. Preferred Qualifications: Google Ads and Facebook Blueprint certifications. Experience with e-commerce or B2B marketing. Familiarity with additional paid media channels beyond the major platforms. How to Apply: Please submit your resume and a cover letter outlining your relevant experience as a Paid Ads Marketing Expert. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Brazil Uptalent is a dynamic platform connecting businesses with highly-skilled remote professionals. Our mission is to empower companies and professionals to thrive in the remote work landscape. We are expanding our network and seeking Paid Ads Marketing Experts to join Uptalent's network. As a Paid Ads Marketing Expert, you will be a crucial part of supporting our clients, driving successful digital marketing campaigns through paid advertising channels. This fully remote position requires a proactive and results-driven individual who excels in managing paid media strategies. Responsibilities: Campaign Management: Plan, execute, and optimize paid advertising campaigns across various platforms. Monitor and analyze campaign performance, adjusting strategies to maximize ROI. Client Communication: Collaborate with clients to understand their business goals and develop tailored paid media strategies. Provide regular updates and reports on campaign performance. Ad Copy and Creative Development: Create compelling ad copy and visuals that align with client branding and goals. Conduct A/B testing to refine ad creatives and improve campaign performance. Budget Management: Set, manage, and optimize advertising budgets to achieve client objectives. Identify opportunities for cost savings and efficiency improvements. Data Analysis: Utilize analytics tools to extract actionable insights and recommend optimizations. Stay updated on industry trends and emerging paid media platforms. Requirements Proven experience as a Paid Ads Marketing Expert or in a relevant digital marketing role. In-depth knowledge of advertising platforms such as Google Ads, Facebook Ads, and others. Strong analytical skills with the ability to interpret data and make strategic recommendations. Excellent written and verbal communication skills in English. Results-driven mindset with a focus on achieving client objectives. Preferred Qualifications: Google Ads and Facebook Blueprint certifications. Experience with e-commerce or B2B marketing. Familiarity with additional paid media channels beyond the major platforms. How to Apply: Please submit your resume and a cover letter outlining your relevant experience as a Paid Ads Marketing Expert. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Uruguay Uptalent is a dynamic platform connecting businesses with highly-skilled remote professionals. Our mission is to empower companies and professionals to thrive in the remote work landscape. We are expanding our network and seeking Paid Ads Marketing Experts to join Uptalent's network. As a Paid Ads Marketing Expert, you will be a crucial part of supporting our clients, driving successful digital marketing campaigns through paid advertising channels. This fully remote position requires a proactive and results-driven individual who excels in managing paid media strategies. Responsibilities: Campaign Management: Plan, execute, and optimize paid advertising campaigns across various platforms. Monitor and analyze campaign performance, adjusting strategies to maximize ROI. Client Communication: Collaborate with clients to understand their business goals and develop tailored paid media strategies. Provide regular updates and reports on campaign performance. Ad Copy and Creative Development: Create compelling ad copy and visuals that align with client branding and goals. Conduct A/B testing to refine ad creatives and improve campaign performance. Budget Management: Set, manage, and optimize advertising budgets to achieve client objectives. Identify opportunities for cost savings and efficiency improvements. Data Analysis: Utilize analytics tools to extract actionable insights and recommend optimizations. Stay updated on industry trends and emerging paid media platforms. Requirements Proven experience as a Paid Ads Marketing Expert or in a relevant digital marketing role. In-depth knowledge of advertising platforms such as Google Ads, Facebook Ads, and others. Strong analytical skills with the ability to interpret data and make strategic recommendations. Excellent written and verbal communication skills in English. Results-driven mindset with a focus on achieving client objectives. Preferred Qualifications: Google Ads and Facebook Blueprint certifications. Experience with e-commerce or B2B marketing. Familiarity with additional paid media channels beyond the major platforms. How to Apply: Please submit your resume and a cover letter outlining your relevant experience as a Paid Ads Marketing Expert. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Peru Uptalent is a dynamic platform connecting businesses with highly-skilled remote professionals. Our mission is to empower companies and professionals to thrive in the remote work landscape. We are expanding our network and seeking Paid Ads Marketing Experts to join Uptalent's network. As a Paid Ads Marketing Expert, you will be a crucial part of supporting our clients, driving successful digital marketing campaigns through paid advertising channels. This fully remote position requires a proactive and results-driven individual who excels in managing paid media strategies. Responsibilities: Campaign Management: Plan, execute, and optimize paid advertising campaigns across various platforms. Monitor and analyze campaign performance, adjusting strategies to maximize ROI. Client Communication: Collaborate with clients to understand their business goals and develop tailored paid media strategies. Provide regular updates and reports on campaign performance. Ad Copy and Creative Development: Create compelling ad copy and visuals that align with client branding and goals. Conduct A/B testing to refine ad creatives and improve campaign performance. Budget Management: Set, manage, and optimize advertising budgets to achieve client objectives. Identify opportunities for cost savings and efficiency improvements. Data Analysis: Utilize analytics tools to extract actionable insights and recommend optimizations. Stay updated on industry trends and emerging paid media platforms. Requirements Proven experience as a Paid Ads Marketing Expert or in a relevant digital marketing role. In-depth knowledge of advertising platforms such as Google Ads, Facebook Ads, and others. Strong analytical skills with the ability to interpret data and make strategic recommendations. Excellent written and verbal communication skills in English. Results-driven mindset with a focus on achieving client objectives. Preferred Qualifications: Google Ads and Facebook Blueprint certifications. Experience with e-commerce or B2B marketing. Familiarity with additional paid media channels beyond the major platforms. How to Apply: Please submit your resume and a cover letter outlining your relevant experience as a Paid Ads Marketing Expert. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Mexico Uptalent is a dynamic platform connecting businesses with highly-skilled remote professionals. Our mission is to empower companies and professionals to thrive in the remote work landscape. We are expanding our network and seeking Paid Ads Marketing Experts to join Uptalent's network. As a Paid Ads Marketing Expert, you will be a crucial part of supporting our clients, driving successful digital marketing campaigns through paid advertising channels. This fully remote position requires a proactive and results-driven individual who excels in managing paid media strategies. Responsibilities: Campaign Management: Plan, execute, and optimize paid advertising campaigns across various platforms. Monitor and analyze campaign performance, adjusting strategies to maximize ROI. Client Communication: Collaborate with clients to understand their business goals and develop tailored paid media strategies. Provide regular updates and reports on campaign performance. Ad Copy and Creative Development: Create compelling ad copy and visuals that align with client branding and goals. Conduct A/B testing to refine ad creatives and improve campaign performance. Budget Management: Set, manage, and optimize advertising budgets to achieve client objectives. Identify opportunities for cost savings and efficiency improvements. Data Analysis: Utilize analytics tools to extract actionable insights and recommend optimizations. Stay updated on industry trends and emerging paid media platforms. Requirements Proven experience as a Paid Ads Marketing Expert or in a relevant digital marketing role. In-depth knowledge of advertising platforms such as Google Ads, Facebook Ads, and others. Strong analytical skills with the ability to interpret data and make strategic recommendations. Excellent written and verbal communication skills in English. Results-driven mindset with a focus on achieving client objectives. Preferred Qualifications: Google Ads and Facebook Blueprint certifications. Experience with e-commerce or B2B marketing. Familiarity with additional paid media channels beyond the major platforms. How to Apply: Please submit your resume and a cover letter outlining your relevant experience as a Paid Ads Marketing Expert. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Colombia Uptalent is a dynamic platform connecting businesses with highly-skilled remote professionals. Our mission is to empower companies and professionals to thrive in the remote work landscape. We are expanding our network and seeking Paid Ads Marketing Experts to join Uptalent's network. As a Paid Ads Marketing Expert, you will be a crucial part of supporting our clients, driving successful digital marketing campaigns through paid advertising channels. This fully remote position requires a proactive and results-driven individual who excels in managing paid media strategies. Responsibilities: Campaign Management: Plan, execute, and optimize paid advertising campaigns across various platforms. Monitor and analyze campaign performance, adjusting strategies to maximize ROI. Client Communication: Collaborate with clients to understand their business goals and develop tailored paid media strategies. Provide regular updates and reports on campaign performance. Ad Copy and Creative Development: Create compelling ad copy and visuals that align with client branding and goals. Conduct A/B testing to refine ad creatives and improve campaign performance. Budget Management: Set, manage, and optimize advertising budgets to achieve client objectives. Identify opportunities for cost savings and efficiency improvements. Data Analysis: Utilize analytics tools to extract actionable insights and recommend optimizations. Stay updated on industry trends and emerging paid media platforms. Requirements Proven experience as a Paid Ads Marketing Expert or in a relevant digital marketing role. In-depth knowledge of advertising platforms such as Google Ads, Facebook Ads, and others. Strong analytical skills with the ability to interpret data and make strategic recommendations. Excellent written and verbal communication skills in English. Results-driven mindset with a focus on achieving client objectives. Preferred Qualifications: Google Ads and Facebook Blueprint certifications. Experience with e-commerce or B2B marketing. Familiarity with additional paid media channels beyond the major platforms. How to Apply: Please submit your resume and a cover letter outlining your relevant experience as a Paid Ads Marketing Expert. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Argentina Uptalent is a dynamic platform connecting businesses with highly-skilled remote professionals. Our mission is to empower companies and professionals to thrive in the remote work landscape. We are expanding our network and seeking Paid Ads Marketing Experts to join Uptalent's network. As a Paid Ads Marketing Expert, you will be a crucial part of supporting our clients, driving successful digital marketing campaigns through paid advertising channels. This fully remote position requires a proactive and results-driven individual who excels in managing paid media strategies. Responsibilities: Campaign Management: Plan, execute, and optimize paid advertising campaigns across various platforms. Monitor and analyze campaign performance, adjusting strategies to maximize ROI. Client Communication: Collaborate with clients to understand their business goals and develop tailored paid media strategies. Provide regular updates and reports on campaign performance. Ad Copy and Creative Development: Create compelling ad copy and visuals that align with client branding and goals. Conduct A/B testing to refine ad creatives and improve campaign performance. Budget Management: Set, manage, and optimize advertising budgets to achieve client objectives. Identify opportunities for cost savings and efficiency improvements. Data Analysis: Utilize analytics tools to extract actionable insights and recommend optimizations. Stay updated on industry trends and emerging paid media platforms. Requirements Proven experience as a Paid Ads Marketing Expert or in a relevant digital marketing role. In-depth knowledge of advertising platforms such as Google Ads, Facebook Ads, and others. Strong analytical skills with the ability to interpret data and make strategic recommendations. Excellent written and verbal communication skills in English. Results-driven mindset with a focus on achieving client objectives. Preferred Qualifications: Google Ads and Facebook Blueprint certifications. Experience with e-commerce or B2B marketing. Familiarity with additional paid media channels beyond the major platforms. How to Apply: Please submit your resume and a cover letter outlining your relevant experience as a Paid Ads Marketing Expert. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. A Category Manager is a person who is responsible in building and maintaining strong, long-lasting supplier relationships based on trust and respect. The Category Manager has to clearly communicate the progress of monthly/quarterly initiatives to upper management. Responsibilities: Serve as the lead point of contact for all suppliers, negotiate new contract, and extract up front and back margins Build and maintain strong, long-lasting supplier relationships based on trust and respect Negotiate contracts and close agreements to maximize profits Analyze data or insights to determine industry and consumer trends Clearly communicate the progress of monthly/quarterly initiatives to upper management Devise long-term development strategies for product categories Foster trust relationships with suppliers to achieve better pricing and quality of services Prepare reports on positioning of a product category to maximize visibility Communicating with suppliers to understand their needs and explain product value Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues Resolving complaints and preventing additional issues by improving processes Liaise with the marketing coordinator to determined competitive pricing promotional activities of a product category Requirements: Proven work experience as a Category Manager or similar role Problem solving skills and analytical skills FMCG experience is preferred Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation skills Strong verbal and written communication skills BA/BS degree in Business Administration, Supply Chain or relevant field

Location: Erbil, Iraq Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. We are looking for a reliable Finance Support Officer to support in implementing the needed control over our commercial & Operation activities' and how it will affect our financials . In this role, you will give all the needed support to the commercial & operation team. Responsibilities: Handle calls, emails and WhatsApp chat related to the stores. Provide support services for the commercial team. Compile financial data from internal portals i.e. statement of accounts, credit note, debit note. Front-line Support for Accounts, fixing/resolving/responding to Cases as knowledge & experience allows Raising cases to Account Managers and Finance department Maintenance of Account reports & company dashboards Extracting data from internal tools and systems in order to convert them into structured reports Making sure all activities are being properly documented Provide assistance for merchants account statuses and other relevant problems Qualifications: Bachelor's or master's degree in management, accounting or relevant field Basic knowledge in finance Excellent knowledge in MS Office Excellent communication and interpersonal skills Detail-oriented Problem solving skills and analytical skills Solid experience with CRM software and MS Office (particularly MS Excel) Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to details Excellent listening, negotiation and presentation skills Strong verbal and written communication skills Extensive, accurate product knowledge Fluent in English , Arabic and Kurdish

Location: Metn, Lebanon The Company Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. About the Role We are looking for a Senior Site Reliability Engineer who will play a critical role in ensuring high availability, performance, and resilience across our production systems. You will be at the heart of operational excellence, leading high-impact incident responses, building proactive monitoring systems, and engineering automation that prevents outages before they happen. If you love solving complex distributed system challenges and thrive in high-pressure environments, this role is for you. Key Responsibilities Incident Management & Reliability Act as Incident Commander during major outages, leading real-time diagnosis, communication, and recovery. Own and improve the end-to-end incident management lifecycle , including post-incident reviews and action plans. Drive root cause analysis and proactive reliability improvements to prevent recurrence. Monitoring & Observability Design and maintain metrics, alerts, and dashboards using Prometheus , Grafana , and New Relic . Implement SLIs/SLOs to monitor service health and drive availability targets (99.99%+ uptime). Integrate log management and distributed tracing with tools like ELK Stack and AWS X-Ray . Automation & Tooling Develop automation scripts and internal tooling in Python or Node.js to reduce manual ops and accelerate recovery (MTTR improvement). Build self-healing infrastructure using IaC and automation pipelines . Optimize on-call workflows, escalation policies, and runbooks using PagerDuty . Cloud Infrastructure Operate and improve infrastructure hosted on AWS , ensuring reliability, cost efficiency, and scalability. Collaborate with backend and platform teams to embed SRE best practices across engineering. Key Qualifications 4+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering . Proven success managing production incidents and participating in on-call rotations . Strong hands-on experience with Prometheus, Grafana , and PagerDuty . Proficient in Python or Node.js for automation and tooling. Experience with AWS services (EC2, CloudWatch, ECS/Lambda, IAM, etc.). Solid understanding of Linux systems, networking, and CI/CD pipelines . Nice to Have Experience as Incident Commander in mission-critical environments. Knowledge of New Relic , Sentry , ELK Stack , or Datadog . Background implementing SLIs/SLOs/Error Budgets (Google SRE model). Familiarity with Docker, Kubernetes, Terraform, or Ansible . Certifications such as: AWS Solutions Architect Associate/DevOps Engineer ITIL Foundation or relevant reliability certifications.

Location: Metn, Lebanon The Company Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. Role As an Engineering Manager II, you will lead a team of software engineers to create, maintain, and enhance our applications. The ideal candidate will have experience managing a team of engineers and working collaboratively with designers, product managers, and other stakeholders. Description This position requires someone with a passion for web development and people management. As a manager on our team, you are responsible for driving toward sound implementation and timely delivery. You are good at managing development projects that span multiple functional teams with demanding deadlines. You can overcome technical challenges daily. In addition to crafting efficient designs, you recognize the importance of architectural design and iterative feedback. In this role, you will: Lead, mentor, and develop a high-performing engineering team, supporting career growth and creating a strong culture of ownership and continuous improvement. Recruit and grow world-class engineering talent, ensuring the team has the right skills and capabilities to deliver impactful products. Own the engineering roadmap in collaboration with Product Managers, Designers, and other stakeholders, translating product priorities into clear technical execution plans. Oversee the development of new features and improvements across our Super App, while rolling up your sleeves and contributing hands-on when needed. Partner closely with Product and Engineering teams to ensure high standards of code quality, performance, reliability, and maintainability. Drive technical design and architecture discussions, facilitating whiteboard sessions and ensuring end-to-end integration, scalability, and user impact are considered from the start. Conduct regular 1:1s and provide ongoing coaching, feedback, and support to help team members grow and succeed. Stay current with emerging technologies and best practices in mobile and software development, engineering, and testing. Key Qualifications 6+ years of experience in web development or a related field Proven experience in leading and mentoring a team of web developers Strong proficiency in modern web technologies including HTML, CSS, JavaScript, and relevant frameworks and libraries (e.g., React, Angular, Vue.js) Experience with server-side programming languages such as Java, Python, or Ruby Experience with web application frameworks such as Express.js, Django, or Laravel Experience with database technologies such as MySQL, MongoDB, or PostgreSQL Experience with version control systems such as Git Familiarity with cloud-based infrastructure, such as AWS or Google Cloud Experience with containerization and orchestration technologies such as Docker and Kubernetes Solid understanding of software engineering principles and best practices, including Agile methodologies Excellent problem-solving and analytical skills Strong communication and collaboration skills Passion for building high-quality, scalable web applications Ability to work in a fast-paced, dynamic environment. Nice to have Experience with project management tools such as JIRA Previous experience with food delivery applications Exceptional communication, leadership, and influence skills Strong partnership and cross-functional collaboration skills. Benefits Competitive compensation Discounts on your Toters orders First-class medical insurance National Social Security Fund registration Toters is an Office-First company, but hybrid work is tolerated.

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. We are looking for an experienced individual with marketing experience that will generate continuous improvement and leanings on how to find and convert scalable sources of potential customers. As a CVM Marketing Executive at Toters, your objective is to drive double-digit week-over-week growth at one of the most promising start-ups in the Middle East. That’s it, the rest is up to you RESPONSIBILITIES: ● Drive all customer acquisition activities: social media, digital advertising, offline, trade marketing, referrals, company-sponsored push and online influencers ● Stimulate Toters base usage (e.g. in-app, push notifications, SMS, and email marketing) ● Manage performance of marketing across different channels: paid acquisition, conversion optimization, email and engagement, partner marketing ● Develop and implement new acquisition, engagement and retention programs ● Design and execute marketing campaigns and manage content generation ● Run surveys and analytics to answer key strategic growth questions (e.g., what behaviors/demographics predict customer LTV) ● Experiment constantly to identify and refine acquisition channels and optimized conversion funnels ● Create and update digital marketing strategies that will support the organization to achieve its aims as part of the overall Marketing and Communications plan ● Develop and manage digital marketing campaigns across multiple channels utilizing tools and techniques as appropriate including e-mail marketing, paid search, SEO ● Work with the Marketing & Communications team to create high quality content for a range of online platforms which is optimized and consistent with the brand and tone of voice SKILLS/REQUIREMENTS/QUALIFICATIONS ● B.S. or M.S. in Business Administration, Marketing, or other disciplines, complemented by a minimum of 0-3 years of relevant work experience ● Versatile. Ability to thrive in a cross-functional environment while juggling multiple responsibilities ● Strong organization and management skills ● Strong MS Excel skills. Ability to analyze campaign performance and draw insights/conclusions ● Tech savvy. Able to learn and use web tools

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. The Customer Experience Specialist position in Beirut is key in driving Toters’ growth across the country, and with multiple stakeholders. We are looking for a multi-skilled candidate with strong communication and customer service skills to help TOTERS scale up operations and grow our customer base. The selected individual will help Toters grow and manage the day-to-day operations, while delivering excellent customer experience. Responsibilities: Answer all inbound communications from customers and merchants. Monitor orders queue for any new orders and manage the new order assignment process 6 days a week. Handle daily customer care emails, support messages, and calls. Follow up on assigned orders with phone calls & Chats to Merchants and Customers to ensure orders are received and being processed without any delays or issues. Channel market feedback to technology team to improve the Customer and Driver Apps. Monitor any issues with orders and deliver necessary compensation to customers when needed. Handle initiated outbound activities/campaigns when required. Meet the department’s KPI targets for order fulfillment and service quality. Help Toters continue to WOW its growing customer base. Requirements: B.S in Business Administration, Communications, Public Relations, or related field, or equivalent work experience. Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with merchants and the operations team through phone calls, chats and email. A Positive mindset, Fast learner, dynamic and able to work well under pressure. Understand the impact of having a positive attitude when handling certain cases, and handle stress. Apply elements of building positive rapport with customers and ensure proper etiquette to satisfy various customer situations. Constant readiness and availability, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak hours. Flexible and willing to work on shift based environment including weekends, holidays, evening and overnight shifts. Excellent communication skills in English and Arabic. Strong Organization and Time Management skill. Tech savvy, and is able to learn and use web tools.

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. An Account Manager has to be experienced to manage all types of accounts and to handle an all time great relationship with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchants accounts and their main job is to sustain and grow its profile. Responsibilities: Serve as the lead point of contact for all Merchants on account management matters Build and maintain strong, long-lasting merchant relationships based on trust and respect Negotiate contracts and close agreements to maximize profits Ensure the timely and successful delivery of our solutions according to merchant needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to toters’ platform and highlighting to existing customers the value of being on our platform Forecast and track account metrics and take the initiative to rectify/enhance on the findings Prepare reports on account status Collaborate with the Business Development team to identify and grow opportunities Communicating with merchants to understand their needs and explain product value Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues Maintaining updated knowledge of company products and services Resolving complaints and preventing additional issues by improving processes Identifying industry trends. Acting as a client advocate with a focus on improving the merchant experience. Requirements: Proven work experience as a,  Account Manager, Sales Account Manager or similar role Problem solving skills and analytical skills Solid experience with CRM software and MS Office (particularly MS Excel) Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation skills Strong verbal and written communication skills BA/BS degree in Business Administration, Sales or relevant field Extensive, accurate product knowledge.

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. An Invoice Controller is a person who is responsible in maintaining accurate records and assisting in inventory control. You will also be in charge of checking and closing supplier invoices on a daily basis. Responsibilities: Checking and close supplier invoices on a daily basis Ensure supplier invoices match received stock Maintain accurate records and assist in inventory control Contact supplier if a mistake is identified Ensure invoices are signed and paid for satisfactory deliveries Uploading and archiving invoice data Assisting with past due or denied invoices Prepare ad-hoc performance reports on KPIs, financials and operational metrics Requirements: Bachelor degree from a reputable university with a good understanding of accounting principles through education or work experience 3 plus years of experience in a similar position is required for this job Trustworthy with a strong sense of responsibility and ownership Strong MS Excel skills, or basic skills with the ability to learn and develop Positive personality that contributes to an overall high energy work culture Eager to learn and develop oneself

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. We are looking for highly organized candidates with good quantitative ability for the position of Fleet Manager. Fleet Managers are responsible for assisting in the recruitment of quality drivers into the fleet, maintaining detailed records of vehicle servicing and inspection and scheduling regular vehicle maintenance to ensure operational efficiency, among other duties. Moreover, Fleet Managers will need to discipline drivers who are not making efficient use of their time, requiring excellent leadership and decision making skill. Responsibilities: Assisting in the recruitment of quality drivers into the fleet. Developing efficient driver schedules to maximize profits. Managing drivers so they adhere to strict schedules. Registering and licensing all vehicles under their management. Finding ways to cut costs and maximize profits. Developing strategies for greater fuel efficiency. Maintaining detailed records of vehicle servicing and inspection. Scheduling regular vehicle maintenance to ensure operational efficiency. Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules. Monitoring driver behavior and ensuring a high level of customer service. Utilizing GPS systems to monitor drivers and track vehicles in case of theft. Requirements: 2+ years in a logistics role. Experience in the transportation industry. Outstanding organizational skills. Analytical mindset and good problem-solving skills. Attention to detail. Exceptional interpersonal skills. Excellent written and verbal communication.

Location: Metn, Lebanon The Company Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. Role The Product Designer is responsible for delivering largely independent UI and UX for our different platforms. As a Product Designer at toters, you will collaborate with teams of designers, researchers, engineers, content strategists, and product managers throughout the product process, setting the bar for creative excellence and providing best-in-class visual design thinking and usability expertise at the start of every project. You will utilize user flows, wireframes, flow diagrams, storyboards, user interface mockups, and/or high-fidelity prototypes to convey the user experience at different phases of the design process. It will be your mission to promote the prioritization of design-centered adjustments, adjustments, and enhancements. Responsibilities Create user-centered designs by embracing an outside-in approach, bringing the voice of the customers into the organization, gather customer feedback, analyze and synthesize usability findings, develop user journeys. Design intuitive, results driven products and thoughtful user experiences that balance aesthetics and usability. Perform user research, conduct user tests, and design the overall functionality of the product to guarantee an excellent user experience. Be resourceful and creative to overcome obstacles and turn challenges into opportunities. Develop Prototypes to demonstrate and evaluate potential ideas with stakeholders and validate hypotheses by conducting usability testings. Listen and share with colleagues across the company to drive collaboration. Work within an Agile team environment that delivers through iteration. Maintain design consistency throughout our products. Discuss design principles and guidelines with various company stakeholders to gain their support. Be the user-advocate by conducting usability tests on early designs and making implementation recommendations from a user-centered standpoint. Above all, enjoy creating cutting-edge consumer applications for the Web and mobile platforms. Qualifications You hold a BA/BS degree or equivalent practical experience; an advanced degree is a plus. You have 5+ years of experience in UX & UI design. You’re skilled with Figma, Sketch, or other design tools. You’re familiar with design thinking and human-centered methodologies. You know how to conduct or interpret user research and usability testing. You use data and user insights to guide your decisions. You’re an excellent communicator and a team player. You thrive in a fast-paced, iterative, and remote-friendly environment. You understand the importance of design systems and consistency. You’ve collaborated with PMs, engineers, and stakeholders to bring ideas to life. You’re comfortable designing end-to-end experiences, from research to high-fidelity UI.