Location: United Kingdom, Liverpool
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Important Information:
This is a
3-month
fixed term contract,
which potentially could be extended if the project requires
Hours of Work:
Shift cover between
8am – 7pm
. You will be working a
4 on 4 off shift
pattern
Start Dates
will be Dec 2026 & Jan 2027 - when the project kicks off, and we expect the hiring process to start in Nov - which will be two stages for those selected and then on-boarding.
Role Overview:
Ever noticed an issue with your games console and wanted to provide a solution that will help millions of consumers? This is the job for you.
Throughout the year we regularly conduct Software updates to the PS5 which require robust testing. You will investigate, diagnose, and provide accurate reporting for a variety of tests.
Based out of our Liverpool City Centre Office
we are looking for passionate and enthusiastic testers to join the team and make a difference to our players experience.
We offer on-the job training, so you won’t need prior experience in gaming/testing, as long as you are keen to learn.
What you’ll be doing:
Complete all required checks, as specified by regional project leader & report any/all problems found in firmware.
Check released and newly submitted titles on firmware currently under development.
Test new firmware features, prototype/pre-production hardware and peripherals.
Ensure all bugs are identified and thoroughly investigated.
Ensure all bug information, including classification, is accurately recorded and legibly written in preparation for the Team Leader to sign off and submit.
Check existing bugs against newer builds of firmware, making the Team Leader aware of any bugs found that may belong to another department.
Follow and complete all test cases provided & ensure all relevant PFQE procedures are followed.
What we are looking for:
Communication/Collaboration:
Style and Impact- The ability to adapt behaviour appropriately to a range of personality and cultures.
Inclusivity - The ability to work collaboratively with others to achieve common goals.
Handling Change - Able to adapt and thrive in a fast-paced environment.
Technical Ability:
Having an understanding of gaming console(s) is an advantage, however not vital – as long as you feel you have a technical and curious attitude, we can offer training and development.
Understanding of PC/Laptop usage – MS Office (Outlook, Word, xls)
Benefits:
Discretionary bonus opportunity
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: EMEA
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: EMEA - Remote, United States - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
We’re looking for an Experiential Marketing Manager to produce the real-world experiences where traders, creators, partners, and builders meet MetaMask. You’ll lead production, help shape event strategy, and sharpen the creative execution.
What You’ll Do
You’ll join the Experiential & Global Events team within MetaMask’s Creative Studio and report to the Director of Experiential Marketing. We concept, design, and produce the ways people meet MetaMask in real life across global conferences, community events, VIP experiences, co-branded activations, and more. Our calendar runs across the world with priorities across APAC, the US, Europe and LATAM.
You’ll lead production, taking each event from brief to on-site to recap. You’ll work cross-functionally with internal and external teams, rallying people from planning through production and on the ground. Your focus will be experiences for our most active users and co-branded work with brands and creators, alongside community events for the builders who create on MetaMask.
Our formats are expanding to include live trading competitions, viewing events, product launches, and private experiences for VIP traders and creator partners.
How You’ll Do It
Produce events and experiences end to end: venues, run of show, fabrication, AV, F&B, and staffing, working alongside our production agency partners.
Own timelines, workback plans, and budgets for multiple events running in parallel across regions.
Source, negotiate with, and manage agencies, venues, and vendors in APAC, the US, Europe and LATAM.
Run registration and guest management, from guest lists and approvals to VIP access and arrival.
Build programming for events and panels, including formats, session flow, and speaker coordination.
Keep the operational side tight: source-of-truth docs, trackers, internal team staffing, and on-the-ground comms during conference weeks. Build playbooks that make each event easier to run than the last, using AI tools to move faster.
Partner with cross-functional teams across product, marketing, business development and more to turn briefs into event plans with clear audiences, objectives, and success metrics tied to product and business goals.
Help develop and refine concepts with the creative team. Bring a point of view on formats, venues, and cultural trends, and work with designers and copywriters on decks and creative deliverables.
Work with content capture teams so every event produces strong stories and shareable content.
Track post-event results, including attendance, registration data, and social reach and sentiment, and write recaps that show what worked and what to change.
Over time, help source and manage co-hosts and sponsors for our owned franchises.
We’re looking for someone with
5+ years in event production, experiential marketing, or brand activations, ideally in fintech, crypto, consumer tech, esports, or entertainment.
Experience producing large-format or competitive live events, such as tournaments, launches, or live viewing events.
A track record of delivering multi-city or international events on time and on budget.
Experience managing agencies and vendors and negotiating contracts under tight deadlines.
Experience producing premium or invite-only experiences for high-value guests.
Strong initiative. You spot what needs to happen and do it before anyone asks, and you stay steady when the plan changes.
Strategic and creative judgment. You connect an event to a product or business goal, and you bring ideas that sharpen a concept.
A systems mindset. You turn one-off events into repeatable processes.
Clear, confident communication with stakeholders at every level, including senior leadership. Partners, vendors, and colleagues want to work with you again.
Based in the US or EU, and willing to travel internationally up to 20% of the year, typically 1 to 2 weeks per quarter across several markets.
Curiosity about money, markets, and how people trade, save, and spend. Finance experience isn’t required, but interest is.
It’s a bonus to have
Experience in crypto, whether producing events for digital asset audiences or at global conferences such as Token2049, Korea Blockchain Week, EthCC, or Devcon.
Experience sourcing or managing event co-hosts and sponsors.
Relationships with brands, creators, or communities that could become MetaMask partners.
An existing network of production vendors, agencies, and venues across multiple regions.
Familiarity with tools like Notion, Slack, and Luma.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$101,000
—
$141,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Latvia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.
Additionally, you will help in the identification and prioritisation of future project initiatives based on risk and execute cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation, we encourage you to apply!
You can work remotely from anywhere in Northern Ireland.
How you’ll make an impact
Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.
You will provide strategic and technical oversight to the team and the program.
Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.
Collaborate with customers and partners to strengthen their security posture.
Drive ongoing optimisations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.
Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.
Information Protection
Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls.
Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.
Oversee Threat Hunting program to detect and mitigate advanced threats.
Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks.
Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse.
Incident Detection and Response
Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.
Coordinate the detection and response to attacks through all incident phases.
Ensure incident reports are accurate, detailed and relevant.
Monitor, detect, and remediate misconfigurations and security risks across our cloud environments.
Participate in a 24/7 on-call rotation.
Security Services
Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.
What We'll Expect from You
5+ years of Security Engineering, Security Operations or Security Architecture experience.
CISSP, GCIH or similar certification preferred.
Experience acting as technical lead to distributed teams consisting largely of remote engineers.
Experience complying with PCI-DSS and other compliance and regulatory standards.
Experience with attacker tactics, techniques and procedures.
Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.
Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.
Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).
Deep understanding of operating system, networking and application concepts.
Experience hardening Windows, MacOS, Linux Containers and Kubernetes.
Familiarity with AWS security best practices and Infrastructure-as-Code.
Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).
Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers.
Ability to work during critical incidents or to support coverage requirements.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at
olo.com
.
Applicant Privacy Notice (United Kingdom)
Location: Lithuania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Romania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Philippines; Armenia; Kazakhstan; Uzbekistan; Georgia
Workplace: Hybrid
📍 Manila, Philippines | Relocation required
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. In three years, we’ve grown to 7M+ app downloads, 2M+ monthly active users, 7,000+ partner stores, and US$310M+ raised from top-tier investors.
You get real ownership from day one, high standards, and direct communication. You’ll work alongside a team that combines deep local knowledge with experience scaling regulated financial companies from scratch.
About the role:
Salmon operates across the Philippines, Singapore, and Abu Dhabi (ADGM), and our tax position has to hold up in all three at once. You’ll own that.
You report to the Head of Group Tax and work independently across corporate income tax, withholding and indirect taxes, international taxation, structuring, and transfer pricing. Transfer pricing is a core part of the mandate, but not the whole job — you’re the Group’s go-to technical voice on tax, full stop.
This is a hands-on seat for someone who can take a complex tax question, work it through alone, and land on a position the business can act on. You’ll work directly with the Head of Group Tax on live, cross-border problems that shape how Salmon expands — not theoretical tax exercises — with real autonomy and a direct line to the decisions your work informs, across finance, product, and tech.
What you’ll do:
- Research and resolve complex tax questions independently, and translate them into clear positions finance, product, tech, and commercial teams can act on.
- Own tax compliance across corporate income tax, withholding, and indirect taxes — partnering with local teams and external advisors to hit deadlines and document positions properly.
- Evaluate tax implications of new-market expansion, holding structure and capital optimization, profit repatriation, and any future M&A.
- Advise on permanent establishment risk, withholding taxes, indirect tax exposure, and treaty applications, including RMC No. 5-2024 on services performed by non-residents.
- Coordinate with external consultants to build a global transfer pricing framework covering intercompany service agreements, IP/tech licensing, and financial transactions.
- Lead preparation of Local Files, Master Files, and Country-by-Country Reporting, and keep them audit-ready.
- Manage benchmarking studies run by external consultants and confirm they’re applied correctly and kept current.
- Partner with Tech and Product on the tax implications of new launches and geographic expansion.
- Lead technically during BIR or other tax authority audits, including transfer pricing, and build the defense file.
- Monitor intercompany transactions monthly and quarterly against transfer pricing policy, and confirm they’re properly invoiced and documented.
What you’ll own:
- The Group’s technical tax position across three jurisdictions — nothing routes around you on tax.
- Transfer pricing documentation and defense, end to end.
- Tax input on every new market, structure, or product decision that touches tax.
- The BIR audit relationship and defense when it comes.
What makes you a strong fit:
- 6–10 years of broad tax experience spanning corporate income tax, international tax, structuring, and transfer pricing, with a track record of owning complex matters end to end.
- Big 4 tax practice at Manager level, or in-house tax at a fintech, is the ideal path here.
- Bachelor’s degree in Accounting or Law; a professional certification is a strong plus.
- Deep working knowledge of OECD Transfer Pricing Guidelines and BEPS 2.0, plus BIR and IRAS regulations.
- Can turn dense tax concepts into a straight answer a non-tax stakeholder can act on.
- Comfortable owning ambiguous, competing priorities with minimal oversight.
- Thrives founder-led and high-pressure, and builds process from scratch rather than waiting for one to exist.
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Hybrid-first work environment
- Company-provided tools and equipment
- Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines’ growing tech scene
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
Relocation and family support
- Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
- Reimbursement of eligible pet relocation expenses
- USD 2,500 per year for flights home
- Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Global
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as a Senior PR Manager!
Requirements
5+ years of experience in public relations, communications
Experience developing and executing communications strategies across multiple markets or audiences
Strong understanding of media relations, reputation management, and strategic storytelling
Ability to work effectively with senior stakeholders and cross-functional teams in a complex, fast-paced organizational environment
Results-oriented mindset with the ability to measure impact and continuously improve communication performance
Ability to think strategically and translate the strategy into concrete actions and measurable results
Excellent writing, editing, and communications skills in English. Additional languages would be an advantage.
Experience working in international or multi-market environments would be an advantage
Responsibilities
Develop and lead the execution of comprehensive PR strategies that advance W Group’s and WhiteBIT’s brand and reputation globally and in key regional markets.
Advise executives and internal teams on communications strategies, media engagement, and key messaging to ensure consistent, impactful storytelling.
Plan, manage, and oversee PR campaigns from concept through execution, measuring impact and optimizing performance.
Collaborate with internal stakeholders across marketing, product, legal, and leadership to align communications initiatives with business objectives.
Manage external PR agencies or consultants where applicable, providing clear briefs, guidance, and measurable outcomes.
Identify and prepare spokespeople, including executives and product leads, on key messages and public appearances.
Monitor media coverage, industry trends, and competitor activity to inform proactive communications planning and response strategies.
Prepare and distribute communications materials including press releases, media statements, talking points, presentations, and executive briefings.
Tailor messaging and campaigns to regional markets while maintaining a consistent company narrative globally.
Build and nurture relationships with media and external partners to maximize coverage and reach.
Ensure all communications are accurate, compliant, and aligned with regulatory requirements by working closely with Legal, Compliance, and Policy teams.
Support crisis communications efforts, ensuring timely, accurate, and effective messaging in sensitive situations.
Perform additional duties and special projects as assigned to support WhiteBIT’s overall communications goals.
Working terms
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Moldova
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Remote
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
This is a hands-on technical role. You will join during a period of high growth for the IT team as the company expands its headcount, global footprint and opens new offices.
You will work closely with the Security and Operations teams to keep our endpoints, offices, networks, and SaaS tools secure, while making sure people stay as productive as possible with the tools we have.
You'll own and deliver technical projects across identity, endpoint management, office infrastructure, automation, and compliance, helping us build scalable IT systems that support the company as it grows.
REQUIREMENTS
- Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role, with an automation-first mindset and experience managing enterprise scale IT systems
- Strong knowledge of identity and access management technologies (SAML, SCIM, OIDC) with tools such as Okta and Google Workspace
- Expertise with Mobile Device Management tooling (e.g. Jamf, Kandji, Fleet) across a device fleet.
- Scripting skills (Python, Bash, or similar) with a proven track record of automating compliance checks, device configuration, and other IT security tasks.
- Experience managing office network equipment (e.g. Cisco Meraki, Ubiquiti), including office buildouts.
- Proven ability to maintain compliance with SOC 2 / ISO 27001 (or similar) standards, paired with a friendly, end-user-focused attitude.
- Prior experience in a high-growth or startup environment.
BONUS
- Experience implement corporate security controls / previous security role experience
- Strong hands-on experience with VPNs, firewalls, and secure network environments, including modern practices such as Zero Trust networking.
- Experience with OSquery and Santa
- Terraform or other infrastructure as code experience.
- Open source contributions (e.g. a tool you built to automate something).
LOCATION
This role is remote but if you prefer, you can work from our offices in London, Warsaw, New York or San Francisco.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; Singapore
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a powerhouse Growth Marketer to own and accelerate our B2B footprint in Singapore . This isn't a traditional marketing role; we need a "jack of all trades" who can pivot from high-level campaign planning to setting up complex outbound sequences in the same afternoon.
You will be the primary driver for growth in Singapore, taking full ownership of projects from inception to the final outcome. You are someone who views "chaos" as an opportunity to build and thrives when managing multiple workstreams simultaneously.
YOUR RESPONSIBILITIES
- Full-Funnel Ownership: Drive the Singapore B2B growth strategy and partially tackle the North Asia markets, owning the pipeline target from lead gen to conversion.
- Outbound Mastery: Set up, manage, and optimize complex outbound sequences to reach enterprise decision-makers.
- Event & Campaign Execution: Organize high-impact events, webinars, and trade shows from start to finish.
- Performance & Analysis: Work closely with the performance team on retargeting and ABM, while being comfortable diving deep into the numbers to analyze what’s working.
- Creative Content: Craft compelling sales collateral, thought leadership content, and messaging tailored to the regional tech landscape.
- Vendor & Partner Management: Identify and orchestrate top-tier local partnerships and sponsorships.
REQUIREMENTS
- English and Mandarin Speaker.
- The "Owner" Mentality: Proven track record of delivering projects from start to finish and taking full accountability for the results.
- Entrepreneurial Drive: Ideally, you have founded a company, worked in an early-stage startup, or have a history of high-engagement "side quests."
- Chaos Compatibility: You enjoy a fast-paced environment and have the mental bandwidth to handle multiple complex workstreams without dropping the ball.
- The Growth Toolkit: Broad knowledge across performance marketing, data analysis, campaign execution, and event organization.
- Bias toward Action: You are a self-starter who doesn't wait for permission to experiment and scale.
- Strategic Instincts: Ability to understand our customer base and craft positioning that resonates with the Singapore market.
BONUS EXPERIENCE
- SEO and content strategy expertise.
- Design skills (Figma/Adobe Suite).
- Experience with AI-native workflows.
LOCATION
This role is remote-first, so it can be executed from anywhere in Singapore.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What you will be doing:
- Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat)
- Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions.
- Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution..
- Educate merchants on platform features, payment processes, and best practices to optimise their experience.
- Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery.
Shift Requirements & Schedule
As part of a seamless 24/7 Team, you will rotate through dedicated coverage windows-ranging from Early mornings to Night shifts, keeping our continuous operations running smoothly around the clock.
About You:
- 2+ years of experience in support or operations roles, preferably within a payments environment.
- Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions.
- Proficient in one or more of the following: Configuration management, APIs, SQL, and log analysis tools such as Datadog.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards.
- Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential).
- Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools.
- Proven ability to work independently as well as collaborate effectively across teams.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Office, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as an Senior Technical Project Manager.
Requirements
5+ years of experience as a Project Manager in IT companies.
Hands-on experience with production incidents, root cause analysis, postmortems, and understanding of reliability concepts.
2+ years of prior hands-on experience in a technical role (Backend Development, Frontend Development, Tech Lead or DevOps Engineering) is required
Experience working directly with DevOps teams is strongly preferred.
Hands-on experience managing multiple concurrent projects.
Strong background in Scrum/Kanban/Waterfall/Hybrid methodologies.
Hard Skills:
Deep understanding of project lifecycle management (SDLC).
Ability to plan, track, and deliver infrastructure and platform engineering projects.
Solid understanding of DevOps principles, CI/CD pipelines, monitoring/observability and release management.
Experience in managing cross-functional teams (5+ team members).
Proficient with project management tools: Jira, Confluence, MS Project, Smartsheet.
Strong skills in gathering, analyzing, and documenting business and technical requirements (e.g., SRS, Use Cases, User Stories, infrastructure requirements).
Ability to read and understand technical documentation, architecture diagrams, and infrastructure specifications independently, without relying solely on the team for translation.
Soft Skills:
Strong leadership with a focus on motivating and inspiring the team in high-pressure, fast-moving environments.
Proven ability to create a shared sense of purpose, aligning team members around common goals and product vision.
Skilled in building trust and psychological safety within distributed and hybrid teams.
Encourages a culture of ownership, accountability, and continuous improvement.
Experienced in managing through ambiguity, providing clarity and focus during shifting priorities or requirement changes.
Excellent stakeholder management: able to align interests between tech and business teams.
High emotional intelligence; strong listener and facilitator who resolves conflicts constructively.
Clear and persuasive communicator in both business and technical contexts.
Credible with engineers: able to earn technical trust based on hands-on background rather than authority alone.
Responsibilities
Lead the DevOps team to develop, maintain, and improve infrastructure and processes.
Partner with engineering leads to prioritize technical debt and feature/infrastructure delivery work within the DevOps backlog
– infrastructure upgrades, CI/CD pipeline improvements, monitoring/observability initiatives, security-related infrastructure work, incident postmortems and follow-ups.
Plan and track infrastructure and platform engineering work at the task level
– breaking down infrastructure epics into actionable tickets, estimating effort with engineers, and sequencing dependencies (e.g., migrations, environment provisioning, tooling rollouts).
Coordinate DevOps on-call/incident processes
with the team, ensuring incidents are logged, tracked, and followed up with corrective action items.
Bridge communication between business, development and DevOps teams.
Define and maintain roadmap and coordinate sprints.
Identify and mitigate project risks, particularly those related to infrastructure reliability, security, and financial compliance.
Facilitate Agile ceremonies: planning, daily standups, retrospectives.
Track project performance and ensure alignment with business KPIs and goals (e.g., uptime, MTTR, infrastructure cost efficiency).
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
22 business days of paid leave.
Additional days off for national holidays.
Health insurance.
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Key Responsibilities:
Positioning, Messaging & Competitive Strategy
Develop product positioning, value propositions, and messaging that resonate with the buying audience, and produce the source messaging blueprint or positioning guide.
Create the competitive comparison guide for use in positioning against similar offerings from other organizations.
Assist in product naming by providing market, competitive, and customer context.
Product Launch & Go-to-Market
Lead product introduction and launch planning, including development and measurement of KPIs.
S
upport the launch of new products and releases by defining product positioning and unique selling propositions, and by scoping and creating the required tools and collateral.
Develop, enhance, and own distribution of public-facing product launch marketing materials.
Sales Enablement & Sales Support
Communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process for PointClickCare solutions.
Partner with the Sales Enablement team to lead sales training on new products and capabilities, including regular updates on product enhancements.
Educate internal sales and marketing teams on ways to concisely demonstrate the strengths and features of our products and enhancements to existing and prospective customers.
Act as a key Subject Matter Expert (SME) supporting complex sales inquiries, customer-facing product education, and roadmap updates.
Collaborate with the sales team in complex sales situations, proactively providing clear value propositions, messaging, and tools to leverage in sales scenarios.
Content, Campaigns & Thought Leadership
Collaborate with marketing peers to drive development of a variety of content, including sales decks, solution sheets, customer references, thought leadership, and campaign assets.
Work with marketing programs, brand management, and digital marketing teams to ensure appropriate product themes are communicated to the market.
Provide guidance to marketing teams on themes for programs and events, ensuring they are equipped with content to deliver to customers and prospects.
Publicly convey product and market strengths through blogs, presentations, and webinars.
Work with customers to develop case studies, references, and testimonials.
Market Intelligence, Customer Insight & Product Partnership
Be the expert on our customers, including how and why they buy, their buying criteria, and regulatory considerations, with particular focus on the demands of different segments.
Align closely with the product management team to facilitate the appropriate flow of information between teams.
Develop and continuously deepen expertise in PointClickCare's products and services to construct and convey industry-leading use case scenarios.
Required Skills & Qualifications:
Bachelor's degree, or equivalent experience
4-6 years of product marketing experience
Experience applying Product Management and/or Product Marketing principles and frameworks, such as Practical Product Management or Pragmatic Marketing
Experience building consensus and collaborating across groups to get things done
Polished professional with an enthusiastic attitude who thrives in fast-paced environments and adapts readily to change
AI fluency and/or hands-on use of leading AI solutions
Preferred Experience:
Advanced degree in business or marketing, or equivalent experience
Certification in Pragmatic Marketing or SiriusDecisions Product Marketing
Experience with B2B SaaS healthcare technology (highly preferred)
Experience with advanced analytics and/or AI product solutions (highly preferred)
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base hourly rate for this position is $45.19 - $50.00 ($94,000 - $104,000), non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: London; Dublin; New York; Sofia; Switzerland; Poland
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re hiring Site Reliability Engineers to set the reliability standard across everything we build. Businesses and developers build their own products and customer experiences on our platforms, from live customer conversations to content production, much of it real time and latency-sensitive. Our reliability is part of theirs, so there is very little room for downtime. You’ll join our dedicated Reliability team and own how we design for resilience, respond to incidents and keep improving.
You’ll work directly with product and engineering teams to define reliability targets, build the tooling to measure them, and shape the architecture and practices behind them.
- Design and run disaster recovery programmes, setting ambitious recovery targets and testing against them regularly.
- Define SLAs and SLOs with each product team, and build the tooling to track them by product and customer.
- Own how we detect, respond to and learn from incidents, including alerting design, the incident process and post-mortems, and our on-call process.
- Build AI-assisted investigation and auto-resolution, from agent-led diagnosis to automated remediation.
- Embed with product teams to shape architecture and engineering practices for resilience at scale.
REQUIREMENTS
- Hands-on experience running production systems at scale as an SRE, infrastructure engineer or similar, with a track record of measurably improving reliability.
- A strong background in backend development, and a habit of solving reliability problems with code and automation.
- Experience owning incident response, on-call and post-mortems, and driving fixes through to completion.
- Experience with observability and alerting, and with defining and tracking SLOs or SLAs.
- Solid grounding in Kubernetes and cloud infrastructure (GCP and AWS preferred)
LOCATION
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
seniorEMEA
Противоречивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; EMEA - Remote, United States - Remote
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридPhilippines; Armenia; Kazakhstan; Uzbekistan; Georgia; 📍 Manila, Philippines | Relocation required; Relocation and family support; Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics; Reimbursement of eligible pet relocation expenses
seniorМожно работать из любой страны
seniorMoldova
seniorPoland
УдалённоГеография найма не уточнена
Remote; Singapore
ОфисГеография найма не уточнена
География найма не уточнена
ГибридГеография найма не уточнена
УдалённоLondon; Dublin; New York; Sofia; Switzerland; Poland
