Location: United States; Denver; Chicago; Seattle; Austin; Phoenix; Washington D.C.; New York; Los Angeles; Boston; San Francisco
Workplace: Remote
As a Senior Product Manager on the Cloud team at ClickHouse, you will be responsible for leading the development and delivery of Cloud-focused features for our flagship offering. Potential areas of focus include the ClickHouse Cloud query experience, data visualization, and Cloud-native enhancements to the core product.
You will work closely with the design and engineering teams to ensure that each feature contributes to an intuitive, cohesive product experience, and is built to meet the needs of our customers. You will also collaborate with the marketing and sales teams to ensure that the product is effectively positioned and promoted in the market.
THE ROLE:
Feature Ideation, Definition, and Development
- Define and drive development of existing initiatives comprising the product roadmap for ClickHouse Cloud.
- Be responsible for ensuring that these initiatives are delivered such that they align with our company goals and meet customer needs.
- Conduct market research and gather customer feedback to inform priorities, and help manage the product backlog to ensure that the most valuable features and enhancements are prioritized and delivered in a timely manner. Prioritization is key.
- Feel strongly about a feature that hasn’t yet been considered? No problem. This role benefits from high degrees of both autonomy and impact—you will be empowered to ideate and propose net-new initiatives, thereby contributing directly to our overall product strategy and direction.
Cross-functional Leadership and Collaboration
- Every project requires collaboration between various teams at ClickHouse and you are the glue that holds them together. You will be responsible for coordinating with partners on the design, engineering, and security teams to ensure that they are aligned on scope and timeline for each project. You will also be principally in-charge of identifying, communicating, and resolving cross-team blockers and dependencies.
- You will be the internal ‘face’ of your projects.
- Pre-shipment, you will deliver periodic status updates to our leadership team and the broader company. You will also collaborate with our marketing and sales teams to develop and execute on feature launch strategy (documentation, positioning, messaging, pricing). Finally, you will conduct pre-launch enablement sessions for our sales and support teams, such that they are equipped to convey this information to our customers.
- Post-shipment, you will maintain internal and external documentation and help our sales and support teams address customer questions, concerns, and feedback.
Performance Monitoring and Incremental Improvement
- You will define, track, and own key performance indicators (KPIs) for your projects and regularly report on progress to stakeholders.
- We ship incremental improvements across our product surface area every single week. You will obsessively monitor and analyze product usage and performance data to identify areas for improvement and optimization.
- Relatedly, a crucial underpinning of any successful product is polish—nobody likes papercuts. You will dog-food our product on a daily basis and suggest incremental improvements that reduce jagged edges and contribute to a polished product experience.
YOU BRING:
- 3+ years of cloud software engineering or related technical experience
- Experience working with SQL databases and data analytics (prior experience with ClickHouse preferred but not required)
- Demonstrated success in delivering high-quality products to market.
- Strong analytical skills and ability to use data to inform product decisions.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Strong leadership skills, with the ability to inspire and motivate others to achieve goals.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
УдалённоseniorUnited States; Denver; Chicago; Seattle; Austin; Phoenix; Washington D.C.; New York; Los Angeles; Boston; San Francisco
Location: San Francisco; Remote; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for a high-performing strategic finance professional to join our growing Product Finance team. Training is one of Baseten's fastest-evolving businesses and it won't be the last new product line we launch. You'll own the economics of Training end to end and be the finance owner for new products as they go from idea to launch to scale, partnering directly with Product, Engineering, Infrastructure, and GTM leadership on the pricing, margin, and capacity decisions that shape each business. This is a builder role: much of what you'll own doesn't exist yet as a model, a dashboard, or a process.
This role is ideal for someone with 5 to 8 years of experience across strategic finance, investing, and/or investment banking who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. Experience at a usage-based company is a plus.
RESPONSIBILITIES
- Build and maintain cost-to-serve models for Training engagements across compute, delivery time, and reserved capacity
- Own Training pricing and recommend structures across committed engagements, usage-based pricing, and packaged offerings
- Track training capacity utilization and tie capacity plans to pipeline
- Run the monthly Training business review across bookings, utilization, margin, pipeline, and renewal and expansion trends
- Own the Training forecast and annual plan, including compute needs, unit costs, and multi-year P&L
- Partner with Product on new products from concept onward, building pre-launch business cases, cost-to-serve views, and go/no-go recommendations
- Set launch pricing and packaging for new products
- Define success metrics and scale criteria at launch
REQUIREMENTS
- Bachelor's degree in Business Administration, Finance, or Economics
- 5+ years of experience in strategic finance at a high-growth company, PE/VC investing, and/or investment banking
- Excellent financial modeling and analytical skills, including building unit economics or cost-to-serve models from raw usage and cost data
- Ability to synthesize complex information into clear recommendations for executives
- Comfortable building from scratch and making decisions with incomplete data in a fast-moving environment
- Strong attention to detail with a bias toward ownership and execution
- Excellent communication and presentation skills
- High intellectual curiosity and interest in AI / infrastructure / developer tooling
- Advanced Excel / Google Sheets skills; familiarity with SQL or BI tools is a plus
NICE TO HAVE
- Experience with GPU compute economics or cloud infrastructure
- Familiarity with how ML model training and fine-tuning work
- Experience with product-led growth economics, such as free tiers, credits, and conversion
- Experience pricing or launching a new product line
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role
We are looking for a Senior Manager, Demand Generation to join our team and scale the channel that connects Garner to mid-size employers. Reporting directly to the VP of Demand Generation, you will own the campaigns, programs, and qualified pipeline behind our health insurance broker audience. Brokers and benefits advisors are the trusted advisors to U.S. employers, shaping benefits strategy and deciding what gets recommended, so your work is to earn their attention at scale and give them a reason to bring Garner to their clients. You will work closely with our Sales, BDR, Product Marketing, and Events teams to turn broker relationships into qualified pipeline.
What you will do
Design and launch multi-channel campaigns for one of our primary audiences, health insurance brokers, and own the qualified pipeline they generate
Build the quarterly plan: campaign strategy, broker segmentation, offers, and messaging
Partner with our channel owners across paid, organic, web, and digital to take campaigns from brief to readout
Build the broker lifecycle from first touch through activation and retention
Partner with Sales and BDR teams to design highly effective campaigns and ensure smooth handoff of qualified leads
Measure channel and campaign performance and recommend where to invest next
Bring an AI-enabled approach to every core function to build scalable marketing systems
What we're looking for
6+ years of B2B demand generation, growth, or integrated marketing experience, with direct accountability for a pipeline number
A track record of building and scaling multi-channel campaigns and demand generation programs
Experience marketing complex products to a sophisticated buyer
Channel partner or partner marketing experience is a strong plus
Strong command of funnel mechanics, including attribution, conversion rates, cost per acquisition, and pipeline-to-spend
Fluency applying AI to build scalable marketing systems and programs
Relevant experience in a fast-paced or high-growth environment is a strong plus
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $150,000 - $180,000. This position is also commission eligible. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We're looking for a
Regional Sales Director, Acquisition,
who will be responsible for leading a team of Commercial Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organization.
You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team. Ideally, you come from a technical background and have sold visualization, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.
What You’ll Be Doing:
Develop and mentor your sales team
Develop a pipeline to help over-achieve revenue targets
Direct sales activities by establishing sales territories, quotas, and goals
Build and maintain an annual sales plan (goals) in support of our organizational strategy and objectives
Meet with prospects and strategize with sales representatives to help close deals
Help the team prepare for QBRs and HBRs
Develop long-term, strategic relationships with key contacts within their account base
Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams
What Makes You a Great Fit:
Minimum 3 years of leading successful sales teams
Minimum 8 years of successful direct sales experience
Experience navigating complex sales cycles that can last 2-6 months
Excellent communication (written, oral) and presentation skills (in-person, virtual)
Comfort working closely and building relationships with C-Level executives
Consistent track record in shaping strategic seven-figure deals
MEDDPICC expertise
Experience working with ROI and cost modeling to educate and assist potential buyers
Excellent organizational, prioritization, and time management skills
Unwavering dedication to integrity and professionalism
Bonus Points For:
Background in technical applications, familiarity with OSS is a big plus
Compensation & Rewards:
In the USA, the OTE (On-Target Earnings)/Base compensation range for this role is $310,000-$360,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
We are looking for an experienced HR Compliance Manager to establish and lead our EMEA People Compliance function. As a key member of the People Experience team, this role works in close partnership with AMER HR Compliance, Employment Legal, Privacy and People teams.
This is a highly collaborative and influential role requiring strong EMEA employment compliance expertise alongside experience in policy governance, regulatory change, risk and controls, data governance, and program management. The right candidate will have a strong interest in employment policies and legislative trends, extensive program management and vendor management experience, and desire to understand and improve processes. This role will also focus on process improvement opportunities and demonstrating industry best practices.
Based in London and reporting to the Senior Director, People Experience EMEA, this person will lead the EMEA HR Compliance & UK Leave of Absence teams. Join this highly collaborative HR team whose mission is to create a highly engaged work culture.
What you’ll be doing:
1. EMEA People Compliance Framework & Governance
Build and lead the EMEA People Compliance framework, establishing governance, controls, ownership and reporting across the region
Monitor relevant employment and regulatory developments across EMEA with the Legal team and translate requirements into practical People policies, processes and controls
Develop reporting and metrics that provide visibility of compliance status, emerging risks and remediation.
2. Policy Governance & Regulatory Change
Establish and manage the EMEA policy governance framework
Partner with Employment Legal to translate legislative and regulatory change into scalable policies, processes and guidance
Lead change management and capability-building associated with regulatory change, including training and guidance for PX teams
Create clear governance across policies, handbooks, employee-facing articles and internal guidance
Develop training and guidance so PX teams can confidently interpret and apply policies
Act as an escalation point for complex scenarios and guide relevant teams
3. Employment Compliance Programs
Oversee EMEA Right to Work and immigration compliance controls, including appropriate verification and reverification processes.
Own the EMEA background screening process and vendor relationship for the region
Partner with Talent Acquisition (TA), IT, and tech teams to enhance integrations between systems for best-in-class employee experience
Establish and own the EMEA governance framework for fixed-term employment, partnering with TA, HRBP, Finance and PX to establish appropriate controls across hiring, extensions, renewals and termination
Statutory/regulatory People reporting
Compliance requirements arising from employee moves/international mobility
Act as subject matter expert and first point of contact for EMEA employment policy questions, providing clear and accurate interpretation of policies in close partnership with Employee Relations (ER) and Employment Legal.
4. People Data Privacy & Record Retention Governance
Lead EMEA personnel file governance, including the transition from local storage to Workday, and establish appropriate standards for retention, access, naming conventions and audit controls across Workday, SharePoint and other People platforms.
Conduct periodic audits, identify control gaps, and oversee remediation.
Establish scalable governance for employee DSARs and other data rights requests, define best practice and clear roles and responsibilities
5. Audit, Risk & Assurance
Develop and lead regional People compliance risk assessments, translating identified risks into appropriate controls, assurance activity and remediation plans
Own/coordinate HR controls supporting internal and external audits, including SOX
Provide People Compliance expertise for M&A due diligence, integration planning and acquisition onboarding.
6. Capability, Technology & Continuous Improvement
Build compliance capability across PX through training, guidance and practical tools
Identify opportunities to automate controls and reduce manual compliance activity
Partner with PTS/People Technology on system controls and enhancements
Build meaningful compliance dashboards and reporting
Manage relevant third-party providers and budgets
Drive continuous improvement and simplification
Establish effective governance for employee-facing compliance and policy content across People platforms, ensuring information is accurate, current, accessible and appropriately maintained.
7. UK & Ireland Leave of Absence Leadership
Lead the UK & Ireland Leave of Absence function, ensuring effective controls, reporting and employee/manager support, in partnership with ER, Benefits, Payroll and PX
Provide oversight and guidance on complex or exceptional LOA cases, ensuring consistent and equitable application of policy.
Core Partners:
Employment Legal, Privacy, Employee Relations, People Technology, AMER HR Compliance, Talent Acquisition, Benefits and Global Mobility.
Wider Stakeholders:
Corporate Legal, Security, IT, Information Security, Health & Safety, Facilities, Studio HR, Sony Group companies, Finance and external vendors.
What we’re looking for:
7+ years of relevant HR or People compliance, governance or related experience, including building or evolving compliance practices across multiple EMEA countries within an established global framework.
Strong knowledge of employment compliance, policy governance, regulatory change, and risk and control frameworks, with experience in compliance monitoring, audits and assurance.
Experience working closely with Employment Legal to translate complex legal and regulatory requirements into practical, scalable People policies, processes and controls.
Knowledge of GDPR and employee data governance.
Strong project management and data literacy, with the ability to use reporting to identify risks, monitor controls and inform decisions.
Ability to influence senior stakeholders and work effectively across Legal, Privacy, HR and Technology in a global, matrixed organisation.
Sound judgement, discretion and initiative, with the ability to resolve problems and improve established processes.
Experience managing and developing a team.
Experience with Workday, ServiceNow or comparable HR or case management systems is preferred.
Desired experience:
Experience establishing a regional People compliance or employment-policy capability from the ground up.
Experience operating across multiple European jurisdictions, particularly environments with significant employee-representation requirements.
Experience supporting HR operating-model transformation, centralisation or integration.
Experience implementing global People initiatives in Europe and adapting programmes where local legal or employee-representation requirements require a different approach.
Benefits
:
Hybrid working
Discretionary bonus opportunity
Private Medical Insurance
Dental Scheme
London Allowance (if applicable)
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Mexico City
Workplace: OnSite
The Chainalysis Deployment Strategy team helps public and private sector customers investigate financial crimes involving cryptocurrency. We combine technical knowledge with analytical rigor to support complex investigations and build regional capacity for blockchain analysis. In the LATAM and Caribbean region, our team works directly with customers to enable them in the fast-moving world of cryptocurrency investigations. Along the way, we make the world a safer place.
As a Deployment Strategist I, you will support cryptocurrency investigations, conduct research and data analysis, and help deliver training to customers across the LATAM and Caribbean region. You will learn to use Chainalysis tools and data to develop insights on illicit activity trends in crypto, and you will present findings to team members and customers. This is a growth-oriented role for someone eager to build expertise in blockchain analysis while contributing to complex financial crime investigations alongside senior team members.
In this role, you'll:
- Support complex cryptocurrency investigations in collaboration with senior team members and cross-functional partners at Chainalysis
- Conduct research and data analysis on financial crime cases involving cryptocurrencies, and document your findings in clear reports
- Present investigative findings to team members and customers
- Assist in reviewing the completeness of investigations and data collection methods to help determine the authenticity and relevance of evidence
- Prepare summaries of research and analysis that highlight recommendations, follow-up leads, and potential risks to an investigation
- Contribute to the development and delivery of workshops and training materials in English and Spanish
- Represent the Chainalysis mission of bringing trust to blockchains with customers and partners in the region
We're looking for candidates who have:
- A degree in cybersecurity, criminal justice, intelligence, forensic accounting, data analytics, finance, or a related field
- 1-3 years of professional experience in financial crime investigations, intelligence analysis, law enforcement, compliance, or a related analytical role
- Strong research skills, including experience with open-source intelligence and public or private databases
- Interest in or passion for blockchain and cryptocurrency technology
- Fluency in Spanish and English
- Strong written and verbal communication skills
- Ability to manage multiple tasks and work both independently and as part of a team
- Based in Mexico City or willing to relocate
Nice to have experience:
- Familiarity with Chainalysis products (Reactor, KYT, or similar tools)
- Working proficiency in Spanish
- Previous experience supporting or conducting investigations related to dark web markets, counter-terrorism financing, or sanctions evasion
- Exposure to cryptocurrency exchanges, DeFi protocols, or blockchain technology in a professional setting
- Relevant certifications such as CCFC (Chainalysis Cryptocurrency Fundamentals Certification), CDAF, CRC, CCI, CFE, or CAMS
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM
- The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are pioneers in the travel space and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us not only to deliver exceptional customer experiences, but also to drive meaningful growth for their businesses.
- Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint.
- We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard for what it means to go beyond your role, and help build the travel industry of the future.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Sr. Partner Marketing Manager
.
About the job This position is needed to
scale our partner ecosystem and drive regional pipeline growth through joint co-marketing strategies and through-partner execution.
In this role, you will develop data-driven co-marketing plans with strategic partners, build scalable demand-generation programs, and align internal sales teams with external partner leadership. You will serve as the strategic bridge driving co-selling motions, managing operational budgets, enforcing lead governance, and tracking partner-sourced and partner-influenced pipeline growth across the enterprise cloud and SaaS ecosystem.
Responsibilities In this role, you’ll:
Develop
data-driven multi-quarter co-marketing plans and joint GTM strategies with strategic partners to hit regional pipeline targets.
Execute
targeted account-mapping using platforms like Crossbeam to drive custom 1:1 ABM campaigns for elite partners and scalable digital toolkits for broader partner networks.
Co-create
compelling "better together" messaging, solution briefs, and branded assets with Product Marketing to showcase joint value propositions.
Orchestrate
high-velocity field campaigns, executive roundtables, workshops, and sponsorship presence at major industry flagship events to source new logos.
Deliver
turn-key, through-partner demand-generation programs and drive partner adoption of the Twilio Partner Portal for self-service execution.
Equip
partner sales and BDR teams with custom outreach playbooks, script templates, and email sequences to ensure rapid campaign follow-up.
Enforce
strict lead-routing governance rules and follow-up SLAs to minimize channel conflict and optimize lead-to-opportunity conversion.
Manage
partner marketing operational budgets, ensuring fiscal compliance and optimal ROI across co-marketing investments.
Track
and report on Partner-Sourced and Partner-Influenced pipeline performance within Salesforce (SFDC) for regular Quarterly Business Reviews (QBRs).
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you fr
om considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Full-time remote work schedule.6–8+ years of experience in Partner Marketing, Channel Marketing, Field Marketing, or B2B Demand Generation within the enterprise cloud or SaaS ecosystem.
Demonstrated track record of co-marketing success with major cloud vendors, GSIs, SIs, or ISVs.
Hands-on proficiency with Salesforce (SFDC), Partner Relationship Management (PRM) platforms, and account-mapping platforms (e.g., Crossbeam).
Strong analytical ability to manage operational budgets, enforce lead routing SLAs, and measure pipeline attribution/ROI.
Exceptional cross-functional leadership, communication, and stakeholder management skills across sales, product marketing, and partner executive teams.
Desired:
Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
Experience delivering tailored Account-Based Marketing (ABM) frameworks and field events (CXO roundtables, executive dinners) for partner ecosystems.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For thi
s r
ole, approximately 15-20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness
leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado,
Hawaii, Illinois, Maryland, Massachusetts, Minnes
ota, New Jersey, New York, Vermont, Washington D.C., and W
ashington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this r
ole are as follows
:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $160,820.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $170,170.
Based in the San Francisco Bay area, California: $137,520 - $189,090.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until 30 days from posting, but may change based on business needs
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Social Impact Manager on the Sustainability and Social Impact team, you'll manage two of GitLab's Community Programs end to end: GitLab for Nonprofits and GitLab for Education. You'll connect technical implementation and support with program strategy to expand access to GitLab for nonprofits, students, and educators.
What You’ll Do
Build and manage relationships with nonprofit organizations, universities, and program members.
Oversee day-to-day operations for both programs, streamline processes, and improve operational efficiency.
Lead internal program communications, manage applicant inquiries, and maintain partnerships with verification providers.
Develop ways to evaluate, track, and report on progress against program objectives and GitLab's broader social impact goals.
Assist nonprofit and university community members with product implementation and connect applicants to appropriate support resources.
Partner with Sales and Marketing to grow program membership and improve renewal rates.
Create resources that help GitLab team members and the wider community advocate for each program, and collaborate with program members on case studies, webinars, blog posts, and spotlights showcasing their achievements with GitLab.
Track industry trends, conduct benchmarking, and establish best practices for social impact and community initiatives.
What You’ll Bring
Experience managing corporate social responsibility, social impact, community advocacy, or related programs.
Experience managing in-kind donation programs.
An analytical, data-driven approach to building community programs.
Written and verbal communication skills, including the ability to translate complex concepts into clear, engaging messages.
Organizational skills, creative problem-solving, and resourcefulness, with the ability to prioritize work, meet deadlines, and maintain attention to detail.
Experience initiating and leading projects across internal and external stakeholders through cross-functional collaboration.
Technical acumen, including the ability to use GitLab and address technical requests.
Proficiency in Salesforce.
About the team
The Sustainability & Social Impact team shapes GitLab's Corporate Sustainability strategy and initiatives. The team leads efforts to address key social and environmental priorities while building partnerships with nonprofit organizations that advance GitLab's mission.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$95,200
—
$160,800 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Principal Product Marketing Manager, Competitive, you own GitLab's competitive point of view on AI and agentic software development and serve as the authority on our market differentiation. You consult regularly with sales, product teams, investor relations, industry analysts, and leadership on competitive strategy and roadmap implications while publishing external thought leadership.
With deep experience in the modern SDLC and agentic tooling, you collaborate with developer advocacy and conduct primary market analysis to drive positioning, field assets, competitive plays, and partnership strategy.
In your first year, you will establish a defensible AI and agentic narrative and an agile operating rhythm that turns market signals into action.
Reporting to the Senior Director, Product & Solutions Marketing, you will operate with executive visibility and autonomy, measuring success by win rates, competitive displacements, and market leadership in the AI and agentic category.
Some examples of projects:
Define GitLab's differentiated position against AI-native entrants competing for the SDLC
Publish thought leadership that shapes how the market frames agentic development
Assess new entrants and share relevant market-shaping insights across the company
Shape partnership strategy based on competitive footing
Arm executives with competitive narrative for customer and board conversations
What you'll do
Own GitLab's competitive positioning for AI and agentic software development end to end, from primary landscape analysis through understanding of competitive tools and developer-level perceptions. And turn that into the narrative the field, analysts, and executives all use
Own the operating rhythm that converts competitive signal into a position and action within days
Give Product an opinionated read on what competitive movement means for roadmap sequencing, bringing evidence and a recommendation rather than a summary of what competitors shipped
Build the compete assets, plays, and objection handling the field uses against named competitors, define the sales motion that moves win rate, then measure whether it did
Partner with Growth and Campaigns on competitor displacement campaigns, accountable for their contribution to pipeline
Brief Investor Relations, industry analysts, sales, and executive leadership with the same rigor, owning the competitive-landscape narrative with analysts and PMMs
Raise the competitive bar across the PMM team
Ability to travel if needed and comply with the company's travel policy
What you'll bring
Proven impact at the organizational and industry level
Deep domain expertise in SDLC, DevSecOps, and agentic software development to engage technical buyers and executive audiences
Track record of driving competitive positioning that delivers measurable win-rate impact
Fluency in the AI/agentic coding landscape and competitor exposure areas
Established thought leadership with industry recognition (speaking, publications, advisory roles)
Experience briefing executives, investor relations, and industry analysts
Ability to form and articulate a clear point of view quickly despite incomplete information
Strong communication skills to translate complex technical concepts into clear narratives
Practical experience using AI tools within your workflow
Self-directed, data-driven mindset using win/loss insights to guide strategy
About the team
Product & Technical Marketing at GitLab is the engine behind how GitLab positions, launches, documents, and evangelizes its value proposition for enterprises worldwide. We connect GitLab's product capabilities to customers and prospects across technical personas and executive buyers, and we partner closely with Product Management, Product Design, Growth Marketing, Comms and Social, Field Enablement, Sales, and the broader go-to-market organization so what we build lands in market with clarity, impact, and relevance.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Data Analyst, you'll turn raw data into actionable insights that inform strategic decisions across GitLab's global Support Engineering organization. You'll design dashboards, reports, and data models that help leaders monitor performance, optimize costs, and improve customer outcomes. You'll also promote data innovation by experimenting thoughtfully and working through complex problems.
What you'll do
Own annual operating plan and capacity planning through data modeling and validation that support workforce and budget decisions.
Build and maintain utilization and team-performance scorecards, including automated alerting that surfaces trends in real time.
Analyze Support Economics, including cost-per-ticket modeling, self-service savings, and product quality costs.
Develop performance indexes and heatmaps that identify product areas and customers using the most support resources.
Lead dashboarding for AI adoption and return on investment, measuring the business impact of AI-driven initiatives across Support Engineering.
Partner with go-to-market teams on predictive analytics and churn-prevention models that identify at-risk customers.
Define and refine unified customer-schema requirements to create consistent data across systems and a single source of truth.
Deliver Monthly Business Review telemetry, executive-ready reporting packages, recurring operational reports, and ad hoc analysis.
What you'll bring
Experience as a business intelligence analyst, analytics engineer, or in a similar data role, ideally in a software as a service or technology company.
Experience partnering with Technical Support, Business Operations, Product Engineering, or similar organizations.
Fluency in SQL, including complex multi-table joins, grouping and aggregation, common table expressions, and conditional filters.
Hands-on experience building dashboards and reports in Zendesk Explore, Tableau, Looker, or similar business intelligence tools.
Translate ambiguous business questions into structured analytical frameworks.
Present findings clearly to technical and non-technical stakeholders.
Plan and prioritize work independently in a remote, cross-functional environment across time zones.
You may also bring experience with large language model-based tools, artificial intelligence and machine learning workflows, durable data solutions, analytics frameworks, in-depth data analysis, or presenting to senior leaders and executives.
About the team
Our Support Engineering organization uses data to understand performance, improve customer outcomes, and improve operational practices. You'll partner across Support Engineering, go-to-market teams, Business Operations, and Product Engineering in an all-remote environment.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
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. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Задачи: создание рекламных видеокреативов для мобильных игр; полный цикл работы над креативом: сборка статики, анимация персонажей и игровых элементов, VFX и саунд-дизайн;
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Build the iOS platform that helps engineers ship confidently. As Notion’s mobile team grows, we’re turning the first generation of mobile foundations into a durable platform: clearer architecture, ergonomic testing, dependable observability, and faster CI/CD. This role is broad—you’ll shape the iOS stack end to end, from shared frameworks and build systems to release quality, with opportunities to work across our shared Rust layer and AI infrastructure for mobile development. You’ll pair with mobile AI and core product engineers to understand friction, evaluate new iOS capabilities, and decide what should become part of the platform.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Make the iOS platform agent-ready: Give engineers and agents dependable ways to build, run, test, screenshot, and iterate through the app so mobile teams can move faster without lowering the quality bar.
- By the end of your first year, define how iOS features are built: establish architecture and ship developer tools, then partner with product engineers to adopt them.
- Raise the bar for iOS reliability and release quality: Improve the systems that catch regressions, prevent incidents, and help engineers understand issues quickly across builds, tests, observability, and CI/CD.
SKILLS YOU'LL NEED TO BRING
- Deep iOS engineering experience at scale: You’ve helped build and deploy mobile applications used by millions, and understand the reliability, performance, and operational practices required at that scale.
- Platform or infrastructure experience: You’ve worked below the product-feature layer on mobile CI/CD, testing platforms, build systems, developer tooling, or shared frameworks—and can turn recurring friction into durable systems.
- Strong architectural judgment: You’re familiar with multiple approaches to iOS architecture and can explain the trade-offs clearly, choosing patterns that make features easier to build, test, and maintain.
- Cross-functional influence: You can partner closely with product engineers, understand their pain points, and earn adoption for new platform APIs, workflows, and standards without relying on authority.
- AI-native engineering practice: You use AI tools and agents as real collaborators, framing tasks clearly, reviewing generated changes, testing behavior, and designing workflows that make the broader team more effective.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $150,000 - $168,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a Web Producer.
At CallRail, our website is at the heart of our customer experience and business growth, and we are looking to add a driven, detail-oriented Web Producer to our Marketing team. Reporting to the Manager, Website Strategy, this position will be responsible for managing daily website updates and supporting accessibility, performance, and site troubleshooting efforts. This role requires a CMS expert with working knowledge of web best practices around accessibility, analytics, and UX. The ideal candidate enjoys hands-on publishing work and has a passion for building, growing, and optimizing a best-in-class website.
What You'll Do
Create, maintain, and update website content using a CMS; serve as the primary point of contact for content changes
Perform regular content QA to catch issues before and after publishing
Partner closely with our UX Designer to translate Figma designs into new pages
Partner with Engineering to set up and execute A/B tests within the CMS
Implement approved pricing and parameter changes within the CMS
Handle minor coding and troubleshooting for page-level issues
Lead web accessibility efforts, including audits, compliance, and remediation
Monitor page-level performance metrics and provide insights and recommendations
Collaborate closely with Marketing stakeholders, Design, Product, and Engineering
Perform regular full website QA and maintenance to ensure our site is functioning properly at all times
What You'll Need
Relevant experience in web production, working in a CMS (Builder.io)
Solid understanding of HTML/CSS/JavaScript
Working knowledge of Figma and experience translating designs into working pages
Knowledge of web accessibility standards (WCAG) and remediation practices
Experience with web analytics tools (Google Analytics, Google Tag Manager)
Experience running or supporting A/B tests
Knowledge of web best practices
Experience using project management tools (Asana)
Comfortable using AI tools to streamline day-to-day production work
Ability to build relationships with cross-functional teams
Highly organized and self-motivated
Excellent written and verbal communication skills
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Japan
Workplace: Remote
We are hiring for this role in Japan. Your exact location within the country does not matter as the role is not office-based, but we do have an office in Shibuya, Tokyo. Being locared in Tokyo is preferred but not required.
What you will be doing:
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We hope to find you ready to take on a large variety of tasks related to our customers locally in Japan, as well as more regionally across APJ and EMEA. This is a customer-facing role that will include some onsite customer visits in Japan. You will be owning a wide variety of tasks: from support tickets to community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team on deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us expand our regional presence in Japan!
Examples of projects you might contribute to:
- Work closely with the Support Services team, Engineering, and Product Management to help define functionality required by users and customers
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
And of course:
- You will deliver excellent customer service as a front-line engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreement ("SLA") on technical cases that are opened via a ticketing system, email, Slack, and/or phone
- You will build strong, trusted relationships with colleagues, customers, and partners
What you will bring along:
- Prior experience within a technical support organization
- Technical breadth and depth in relevant subjects, for example: ClickHouse DBMS or similar OLAP or SQL databases, experience with Cloud/SaaS platforms, Linux/Unix experience, experience with Kubernetes and containers, System or Network Administration experience
- Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
- Strong written and verbal communication skills in both Japanese and English
- Experience in a customer-facing role that entailed pre- and post-sales support, solution or sales engineering, consulting, and/or training
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
- Self-driven, curious, and eager to continuously learn and grow
Bonus points:
- Demonstrated success in collaborating with software developers, product managers, account representatives, and a user Community to deliver an amazing user and customer experience
- Passion for applying open-source software technology to massive data sets in order to solve complex questions and improve the world in which we live
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Demand Generation Marketing Manager for our Agency vertical. You will be responsible for crafting and executing multi-channel campaigns to engage buyers at every stage of their journey, and tracking and reporting on the success of these campaigns. You will generate inbound free trials that turn into customers, while ensuring we leverage best and scalable practices to achieve great results. You will work closely with sales, content, product marketing, web marketing, marketing operations, and your peers on the demand generation team to produce high impact campaigns that acquire, engage, nurture, and convert leads.
A successful candidate should have proven experience in building and executing measurable and successful demand generation programs and campaigns in a B2B SaaS environment, and is comfortable with high-volume, high-velocity sales processes. We are looking for a self-starter who can both design a strategic demand generation plan and then execute with precision. The ideal candidate is an ever-curious marketer who embraces the art and science of demand generation and is driven by results.
What You'll Do
Design and execute full-funnel multi-channel marketing programs to generate quality free trials that results in new customers in our Agnecy vertical
Manage and report on the marketing and sales funnel for all programs, including volume at every stage, conversion rates between stages, and velocity from inquiry to sold
Build and manage a calendar for demand generation programs
Ensure marketing tactics are used in an integrated manner -- channels include email, webinars, live and virtual events, social media, review sites, influencers, digital marketing, gift marketing, chat
Consistently identify and test new channels specific to your target audience
Obtain a deep understanding of target markets and buyers in order to engage the right people in the best possible way to achieve results
Partner with Content Marketing, SEO, PR and social teams to ensure strategic and topical alignment across content creation, offers, and demand plans
Represent demand generation plans to a wide range of stakeholders, including sales teams and executives
Actively solicit inputs from key stakeholders regarding demand generation campaign plan requirements and performance
Align with overall company branding and awareness strategies
What You'll Need
Bachelor’s Degree required
Proven B2B SaaS Experience: Demonstrated success in building and executing measurable, high-impact demand generation programs, ideally within a high-volume, self-serve, or Product-Led Growth (PLG) model
Experience creating marketing programs to drive demand within marketing agencies
Demonstrated results in improving volume, conversion, and velocity through the marketing and sales funnel
Deep understanding and experience with lead generation, nurture tactics, buyer personas and lead scoring, and other key B2B marketing principles
Experience with marketing automation tools (Marketo preferred), customer relationship management tools (Salesforce preferred), and data visualization tools (Looker Studio preferred)
Experience with managing third-party relationships with publications or agencies
Excellent writing skills; ability to write and edit marketing copy
Strategy, project management, budget management, and financial skills
Strong interpersonal skills; ability to influence others with and without formal authority, and build partnerships within the organization
Obsessed with metrics - monitor results of campaigns, reporting, and optimizing for new and better campaigns
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Germany
Workplace: Hybrid
WHY INTEGRATIONS ENGINEERING AT LANGFUSE
Your work puts Langfuse into developers’ hands.
Our SDKs are downloaded 26M+ times per month, and for many developers the first thing they touch is an integration — a few lines of code that connect their favorite framework to Langfuse. When that experience is seamless, they’re wow’ed. When it’s not, we might have lost them. You’ll own that critical first impression across 40+ framework integrations.
You’ll live at the frontier of LLM application development.
The AI framework ecosystem moves fast — new agent frameworks, orchestration libraries, and model providers emerge every week. You’ll be among the first to instrument them, giving you unmatched exposure to how cutting-edge AI applications are built. The developers you serve are some of the most ambitious software engineers in the world, and working closely with them will make you an expert on LLM engineering yourself.
Everything you build is open source and immediately visible.
All Langfuse integrations are MIT-licensed. When you ship a new integration or improve an existing one, thousands of developers benefit the same day — and they’ll tell you about it in GitHub issues, on Twitter, and in our community channels.
WHAT YOU’LL DO
- Build and maintain framework integrations. Langfuse integrates with 40+ frameworks and model providers: OpenAI SDK, Vercel AI SDK, LangChain, LlamaIndex, Pydantic AI, OpenAI Agents, CrewAI, Amazon Bedrock AgentCore, LiveKit, and many more. You’ll own these integrations end-to-end — from initial implementation to ongoing maintenance as frameworks evolve. When a new framework gains traction, you’ll be among the first to instrument it.
- Design new integration patterns for emerging frameworks. When a framework or a new agent orchestrator appears, you’ll evaluate it, design the right instrumentation approach (callback handler, decorator, OTEL auto-instrumentation, or a combination), build the integration, write the docs, and ship it. You’ll develop strong opinions on what makes a great integration experience.
- Contribute to the core SDKs. While integrations are your primary focus, your work will surface needs in our Python and TypeScript SDKs. You’ll contribute improvements to the core SDK when your integration work demands it — whether that’s a new hook point, better context propagation, or performance optimizations.
- Write documentation and integration guides. At Langfuse, docs are part of our core product. When you ship a new integration, the guide ships with it. You’ll own the integration docs, quickstart tutorials, cookbooks, and migration paths that help developers get started in minutes.
- Be a voice in the developer community. You’ll engage with framework communities, respond to integration-related GitHub issues, write blog posts about new integrations, and be present in our Slack/Discord channels. You’ll build relationships with framework maintainers and represent Langfuse in the broader AI developer ecosystem.
WHAT WE’RE LOOKING FOR
- Passionate about the LLM ecosystem. You’ve built real applications with frameworks like LangChain, Pydantic AI, Vercel AI SDK, LlamaIndex, or similar — or you have a deep willingness to go deep and get your hands dirty with every major framework in the space. You’re excited about this ecosystem, not just familiar with it.
- Strong in Python and/or TypeScript. You write clean, reliable code. You don’t need to be a systems-level performance expert, but you care about code quality and understand that integrations run inside other people’s production systems.
- Product-minded engineer. You think about the developer who’s going to use your integration at 11pm trying to ship a feature. You obsess over the getting-started experience: how many lines of code does it take? Is the error message helpful? Does the docs example actually work?
- Self-directed and motivated. You know how to develop conviction about what to build and how to ship it. You don’t wait for detailed specs — you investigate the framework, talk to users, and propose the right approach.
- Excited about open source and developer community. You genuinely enjoy talking to developers about their integration challenges, writing clear documentation, and contributing to open source projects.
- Thrives in a small, accountable team. Your output is visible and matters. You’re comfortable owning outcomes, not just tasks.
CS or quantitative degree preferred, but not required. We care far more about what you’ve built and your hunger to learn.
BONUS POINTS
- Experience with OpenTelemetry internals or observability instrumentation
- Contributions to popular open source projects, SDKs, or developer tools
- Experience building developer tooling, CLIs, or client libraries
- Former founder or early startup experience
- Active presence in AI/ML developer communities (blog posts, talks, open source)
No candidate checks all boxes. If you feel you are a good fit for this role, please go ahead and apply.
PROJECTS YOU COULD OWN
- Build and ship a Langfuse integration for an emerging agent framework (e.g., OpenClaw, new OTEL-based instrumentation)
- Design the integration pattern for a new category of AI tools (e.g., voice agents via LiveKit/Pipecat)
- Create comprehensive quickstart cookbooks that get developers from zero to traced in under 5 minutes
- Work with the OpenTelemetry community to improve GenAI semantic conventions
- Maintain and upgrade our most popular integrations (OpenAI, LangChain, Vercel AI SDK) as those frameworks ship breaking changes
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
ГибридSan Francisco; Remote; New York
seniorNew York City, New York
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