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Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX, or SF Bay Area or NYC About the role Cloudflare's Digital Marketing team is building a unified, signal-driven demand engine. It recognizes accounts at the web edge, acts on real-time intent, and turns anonymous traffic into high-velocity pipeline. That engine relies entirely on getting the right intent to the right place at the right time, and that handoff needs an owner. We're hiring a Senior Lead Management Specialist to reimagine new ways to get BDRs and AEs richer buyer intelligence, faster, in a repeatable and scalable way—moving beyond traditional lead routing into real-time, signal-driven journey orchestration. You will design a standard lifecycle and intelligence model that sales teams can trust, giving regional field teams the agility to run local campaigns while automatically equipping reps with the exact context needed to close deals faster. You'll bridge the gap between digital engagement and sales execution, working alongside the Engine team to leverage Cloudflare's internal orchestration platform (Cloudflare OS) to automate manual queue management, list uploads, and lead routing. You'll report directly to the Senior Director of Digital Marketing and serve as the operational partner to Field Marketing, Regional Sales Leaders, Sales Operations, and BizApps. You will be the single point of accountability for how leads are processed, enriched, routed, and governed across Cloudflare's revenue engine. The person we're looking for respects operational rigor and is energized to build high-velocity journey automation. If you can make sure no lead gets left behind today while building the signal-driven journey routing of tomorrow, we want to talk to you. What you'll do Architect & Run the Journey Operations Engine Own the end-to-end lead lifecycle, routing algorithms, and queue architecture, ensuring 100% of qualified leads and intent signals are processed without delay or data drop. Monitor lead-flow integrity continuously across platforms (Marketo, Salesforce, LeanData), writing automated health checks, error logging, and alert triggers to resolve bottlenecks before they impact sales. Refactor legacy batch campaign operations into automated, real-time, event-driven routing logic. Drive Automation via Cloudflare OS Treat operational tech debt as bugs to be resolved through code, API integrations, webhooks, or programmatic rules engine builds. Design extensible routing frameworks that give regional field marketing teams the agility to run local campaigns while maintaining strict global system standards. Own Governance, Lifecycle Logic & Data Architecture Own the lead scoring, account-to-lead matching, lifecycle states, and routing logic as a version-controlled source of truth. Partner with Data Engineering and BI teams to optimize schema, identity resolution at the web edge, and account telemetry hygiene across the MarTech stack. Define and govern logic change controls, API integration standards, and SLA tracking across marketing and sales systems. Empower Sales Front Lines & Partner Cross-Functionally Automate the delivery of buyer intent telemetry (e.g., intent topics, event participation) directly into sales-facing views to accelerate sales outreach. Serve as the senior systems counterpart to Field Marketing leaders, Sales Development (BDR/SDR), Sales Operations, and BizApps to streamline GTM handoffs. Establish a continuous feedback loop with Sales to measure lead quality, velocity, and stage conversion performance. First-Year Outcomes Zero Lead Leakage & Sub-15 Minute Routing: Eliminate dropped, stuck, or misrouted leads across regional queues, ensuring 100% of qualified leads and intent signals reach the correct rep within 15 minutes. Context-Rich Handoffs for Reps: Automate the delivery of buyer intent telemetry to increase initial sales engagement and conversion rates. Rapid Campaign Processing & SLA Enforcement: Achieve a 24-hour processing standard for all regional events, webinars, and field campaign lists through Cloudflare OS automation workflows. Transparent Account Journey Visibility: Deploy clear, self-serve account-level engagement tracking within Salesforce so sales teams can identify active, high-intent target accounts prior to formal form fills. Shorter Sales Cycles & Increased Pipeline Velocity: Measurably reduce conversion timelines through automated lead prioritization and streamlined handoff workflows. Skills, Knowledge, and Experience 7–10 years of experience bridging B2B marketing operations with systems engineering, revenue operations, or MarTech architecture. Deep mastery of enterprise MarTech and CRM platforms—specifically Marketo, Salesforce, and advanced lead routing engines (e.g., LeanData) . Strong engineering aptitude with practical experience using APIs (REST/SOAP), Webhooks, SQL, or scripting (Python, JavaScript, or Bash) to interface with platforms and automate data flows. Demonstrated ability to design state logic, lifecycle state transitions, and complex routing architectures with software-level change management discipline. Proven track record of automating manual MOPs workflows (list imports, campaign provisioning, enrichment) through workflow engines or custom scripts. Strong command of data governance, SLA monitoring, data layer schema, and account-to-lead matching models. Experience partnering directly with Field Marketing, BDR/SDR managers, Sales Ops, BizApps, and Data Engineering teams. A systems-thinking mindset—you view marketing operations as an engine of connected microservices and default to automating the repeatable. Bonus Points Experience building on internal orchestration platforms, worker nodes (e.g., Cloudflare Workers), or IPaaS environments. Exposure to server-side tracking, edge technologies (e.g., Zaraz), CDPs, and account-based intent platforms (Demandbase, 6sense). Working knowledge of global compliance frameworks (GDPR, CCPA) implemented programmatically across data pipelines. Compensation Compensation may be adjusted depending on work location. For San Francisco Bay Area based hires: Estimated annual salary of $138,000 - $190,000. For New York City based hires: Estimated annual salary of $132,000 - $182,000. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Vancouver, BC Analytical Engineering Manager The Data Science & Analytics team at Asana is how the company turns data into decisions — defining the questions that matter, surfacing the answers, and making sure insight is at the center of every critical product and business call. As an Analytical Engineering Manager, you lead a team of Analytical Engineers who own the data foundations for the business: the Gold layer, canonical metrics, certified dashboards, and semantic layer that make Asana's most important numbers trustworthy, and that make AI-powered self-serve through Claude and Databricks Genie actually work. You sit at the intersection of Data Engineering, Analytics, and Data Science, and you are accountable for whether business stakeholders trust the data in your team's domains and can answer their own questions without routing through your team. This role is based in our Vancouver office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and t he teams with which you partner . If you're interviewing for this role, your recruiter will shar e more about the in-office requirements . What you’ll achieve Lead, grow, and develop a team of Analytical Engineers: Own hiring, coaching, performance, and career growth, and set a high bar for data-model quality and stakeholder trust. Own the Gold layer and semantic-layer strategy across your team's domains (e.g. PLG, marketing, revenue, NPI/AWM): Your team is accountable for the curated data models, canonical metrics, dashboards, and Genie spaces the business depends on. Treat every recurring insight as a product with an owner, a cadence, and an SLA: Build a catalog of trusted, versioned data products instead of one-off rebuilds. Drive self-serve enablement: Prioritize the Gold tables, governed metric definitions, and metadata that make Claude + Databricks Genie trustworthy, so stakeholders can answer routine questions without coming to your team. Partner with Data Science, Data Engineering, Data Infrastructure, and business teams to author data contracts and SLAs at the Silver→Gold boundary, and decide what to build, what to automate, and what to sunset. Manage prioritization, run-rate, and cost as first-class metrics — making explicit build-vs-buy and stop-doing trade-offs rather than letting low-value work quietly erode the team's capacity. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . 3+ years managing or leading a team of analytics engineers, data engineers, or analysts, with a clear trajectory into people management. A strong analytical-engineering technical foundation that lets you set the bar: advanced SQL, data modeling and semantic layer design, dbt or an equivalent transformation framework, and modern warehouse/lakehouse platforms (Databricks preferred). A track record of shipping trusted data products — governed Gold tables, canonical metrics, and semantic layers — that meaningfully reduced ad-hoc work and earned stakeholder trust. Strong stakeholder management with senior cross-functional partners and leadership: translating ambiguous business needs into roadmaps, driving alignment on metric definitions, and explaining technical tradeoffs to non-technical audiences. Sound judgment on prioritization, sunsetting low-value work, and managing data cost and run-rate. Curiosity about AI-native analytics — NL2SQL, semantic layers for self-serve, and using tools like Claude and Genie to multiply your team's reach rather than replace rigor. Exposure to Unity Catalog, Looker/LookML, or reverse-ETL/ac tivation (Salesforce, Marketo, Gainsight) is a plus. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as t his is critical to helping us achieve our mission . If you're interested in this role and don't meet every listed requirement, we still encourage you to apply . What we’ll offer Our comprehensive compens ation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We believe that compensation sh ould be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to l ooking at market value which is why we check ourselves and con duct a yearly pay equity audit . For this role, the estimated b ase salary range is between 157,000 - 178,000 CAD annually. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview pr ocess . The listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide e quitable and competitive benefits packages that su pport our employees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: Midland, TX Senior Project Manager – Transmission & Distribution (Power Delivery) Location: Texas Employment Type: Full-Time Travel: Required Lead the Infrastructure That Powers Communities Strengthening our nation's power grid isn't easy, but it's essential. Every time someone charges a phone, runs the A/C, or powers a business, Michels Power, Inc. is behind the scenes delivering safe, reliable electrical infrastructure. Michels Power, Inc. is one of the nation's premier power delivery contractors , executing the full lifecycle of electrical infrastructure projects, including: High-voltage transmission line construction (overhead & underground) Substation construction, expansion, and upgrades Distribution system modernization (overhead and underground) Renewable energy interconnections and grid integration Emergency storm response and power restoration Our work keeps communities connected, resilient, and growing. Join us and build a career that truly makes a difference. Position Overview As a Senior Project Manager – Transmission & Distribution , you will lead a phase of a major utility infrastructure program or oversee multiple large-scale power delivery projects valued at $10 million or greater . You will be accountable for every aspect of project execution, from pursuit, estimating, and contract negotiations through construction, client management, and final closeout. This role serves as a critical leader within Michels Power, providing strategic direction to project teams while ensuring exceptional safety performance, operational excellence, client satisfaction, and financial success. The ideal candidate is a proven construction leader with deep experience in transmission, substation, and distribution infrastructure , strong commercial acumen, and the ability to develop teams while delivering complex projects in dynamic field environments. Key Responsibilities Lead large-scale transmission, distribution, and substation projects from pursuit through final completion Manage project scope, schedule, budget, quality, safety performance, and profitability Directly supervise and mentor Associate Project Managers, Project Managers, and assigned project staff Review contracts, project plans, specifications, and bid documents to fully understand project requirements and risks Coordinate and lead estimating efforts, proposal development, RFP responses, and competitive bid submissions Serve as the primary point of contact for clients, utility owners, subcontractors, and key project stakeholders Build and maintain strong customer relationships while ensuring proactive communication throughout project execution Coordinate field operations with construction management and field leadership to ensure safe, efficient project delivery Manage contract administration, change orders, claims, variations, and project closeout activities Review project performance metrics, forecasts, schedules, and cost reports while implementing corrective actions as needed Conduct project meetings, lead presentations, facilitate problem-solving discussions, and support executive reporting requirements Ensure compliance with utility standards, environmental requirements, permitting obligations, and governmental regulations Promote Michels' safety-first culture and ensure adherence to all company safety policies and procedures Drive continuous improvement through lessons learned, operational feedback, and best-practice implementation Leadership Responsibilities As a senior leader within the organization, you will: Develop and mentor project management talent Direct work activities and establish accountability across project teams Build effective, high-performing teams that support operational success Foster collaboration between internal departments, field operations, clients, and external partners Make sound decisions in complex project environments while balancing schedule, cost, quality, and safety considerations Support employee engagement, professional development, and succession planning initiatives Why Michels Power? Ranked No. 1 Electrical Transmission & Distribution Contractor by Engineering News-Record National leader in transmission, distribution, and substation construction Family-owned and operated with long-term stability Average of $5,000 per employee annually invested in training and development High-impact work supporting critical infrastructure and communities Strong safety culture where everyone is responsible regardless of title Part of the Michels family of companies, one of North America's largest infrastructure contractors Comprehensive Benefits Health, Dental, and Life Insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Short- and Long-Term Disability Insurance 401(k) Retirement Plan Legal Assistance & Identity Theft Protection Benefits may vary by position and location. Why You? You're a dedicated, value-driven professional who wants to work alongside people who take pride in their work. You relish solving complex challenges, embracing evolving technology, and finding better ways to build critical infrastructure. You don't believe in "that's how we've always done it" and continuously seek opportunities to improve performance and outcomes. You want your contributions recognized and your leadership trusted. You value having the autonomy to make decisions while knowing the support of an industry-leading organization is behind you. You want to make a meaningful difference by helping deliver infrastructure that powers communities and drives progress. What It Takes Bachelor's degree in Construction Management, Engineering, Project Management, or a related field, and 7-10+ years of related experience , or an equivalent combination of education and experience Demonstrated success managing large-scale utility, transmission, distribution, substation, or power delivery construction projects Experience leading projects valued at $10 million or greater Proven ability to manage project scope, schedule, budget, procurement, risk, and field execution Experience supervising project management personnel and leading multidisciplinary project teams Strong understanding of contract administration, change management, estimating, and project controls Proficiency with Microsoft Office Suite Experience with project management and scheduling software such as Primavera P6, HCSS, Microsoft Project, or similar platforms Strong communication, leadership, negotiation, and organizational skills Valid driver's license with an acceptable driving record Willingness to travel and support long-term onsite project assignments as required Preferred Qualifications PMP, PE, or other advanced professional certifications Experience with utility owners, cooperatives, municipalities, and investor-owned utilities Background in overhead transmission, underground distribution, and/or substation construction Experience managing complex, multi-discipline power delivery programs Familiarity with MISO, SPP, ERCOT, PJM, or other regional transmission environments Advanced contract negotiation, estimating, and business development experience Build Your Career While Powering Progress At Michels Power, you don't just manage projects. You lead teams, develop talent, strengthen client partnerships, and deliver the critical infrastructure that powers communities across the country. Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career. AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Canada, Montreal, QC Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. In May 2021, we embarked on a journey to start Haven Studios with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we’ve always wanted to create – and games we’ve longed to play. We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA multiplayer experience with a vision to build a systemic and evolving world focused on freedom, thrill, and playfulness that will keep players entertained and engaged for years. Haven joined the PlayStation Studios family in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada. The Role We are seeking an incredibly organized, logistics-driven Character Content Manager to ensure our Character Art pipeline runs efficiently. You do not need to be a formal people manager. Instead, your strength lies in world-class project management, pipeline optimization, and asset logistics . In this role, you will coordinate the massive influx of daily assets flowing from multiple global external development and outsourcing partners. Your focus is to ensure our character artists can focus on quality while you handle the complex traffic of schedule alignment, tracker integration, risk mitigation, and feedback loops. Key Responsibilities Asset Traffic Control & Logistics: Oversee the day-to-day intake, triage, and pipeline routing of dozens of daily character art assets (high-poly, low-poly, textures, rigs, blendshapes) arriving from external vendors. Outsourcing & Vendor Integration: Partner closely with internal character art leads and external vendors.Partner closely with internal character art leads and external vendors. Establish clear delivery milestones, track SLAs and ensure optimized timeline is precisely met by outsourcers Pipeline & Workflow Optimization: Design, maintain, and ruthlessly optimize the tracking systems (Jira, Shotgrid/Flow Production Tracking, Confluence) used to monitor asset lifecycles from concept to engine-ready implementation. Dependency & Risk Management: Proactively identify bottlenecks across cross-disciplinary dependencies (e.g., ensuring character art handoffs to Rigging, Animation, and Tech Art happen smoothly without stalling production). Feedback Loop Management: Facilitate communication between internal Art Directors/Leads, external partners and Producers of other teams. Sprint Planning & Status Reporting: Own the sprint schedules for the character team. Maintain clear visibility on asset readiness metrics and escalate potential timeline risks to the Lead Producer. What We Are Looking For AAA Production Experience: Proven experience operating within a full-cycle, large-scale AAA game production environment, specifically managing content-heavy pipelines (Art, Maps, Outsourcing, or Asset Management). Mastery of Project Management Frameworks: Deep practical knowledge of Agile, Scrum, or Waterfall methodologies adapted for game production pipelines. You know how to build a milestone plan that accounts for the unpredictability of art iterations. Tool Proficiency: Expert-level mastery of Jira (including custom workflows, automation, and advanced filtering) and asset tracking tools like Shotgrid/Flow, Miro, or Airtable . Outsourcing Literacy: Deep understanding of how external development partnerships function. You know how to read asset specification sheets, manage vendor milestones, and run an efficient delivery process. Exceptional Communication & Diplomacy: The ability to navigate ambiguity and communicate seamlessly across technical, creative, and external business teams. You can push for deadlines while keeping relationships healthy. Passion for Asset Mechanics: While you don't need to be an artist, you should have a solid understanding of the game art pipeline lifecycle BONUS POINTS: Experience shipping a Live-Service or Games As A Service (GaaS) title. Experience with 3d Software  (maya, blender etc) Experience with Perforce/Helix Core or engine integration tools (Unreal Engine). Bilingualism (English and French), given our studio's location in Montreal Character art experience BIG bonus for knowing Python scripting/having experience coding your own tool En mai 2021, nous nous sommes lancés dans la création de Haven Studios avec une petite équipe et de grandes ambitions. Notre objectif était de construire un studio où nous pourrions créer le genre de jeux que nous avons toujours voulu créer - et auxquels nous avons toujours rêvé de jouer ! Nous faisons désormais partie de la famille PlayStations Studios et nous sommes fiers d'avoir l'opportunité de créer une nouvelle propriété intellectuelle exclusive pour Playstation et de former la première équipe de développement Sony au Canada. Nous avons fait des progrès étonnants en peu de temps grâce à notre équipe talentueuse et passionnée et à ses contributions exceptionnelles. Nous avons instauré chez Haven une culture fondée sur la bienveillance, l'adaptabilité et le courage qui libère la créativité. Notre première nouvelle propriété intellectuelle pour PlayStation est sur la bonne voie pour offrir une expérience multijoueur de niveau AAA, avec la vision de construire un monde systémique et évolutif axé sur la liberté, le frisson et le jeu, qui gardera les joueur ·euse· s diverti ·e· s et engagé ·e· s pendant des années. Haven a rejoint la famille des studios PlayStations en 2022, et nous sommes sur la bonne voie pour créer une nouvelle propriété intellectuelle exclusive pour Playstation et continuer de bâtir la première équipe de développement de jeux Sony au Canada. Le rôle Nous recherchons un(e) Gestionnaire de contenu – Personnages (Character Content Manager) organisé(e) et orienté(e) vers l’éfficacité afin d’assurer l’efficacité de notre pipeline de production en Character Art. Il n’est pas nécessaire d’avoir une expérience formelle en gestion d’équipe. Vos principales forces résident plutôt dans une excellente gestion de projet, l’optimisation des pipelines et la coordination des assets . Dans ce rôle, vous coordonnerez un volume important d’assets produits quotidiennement par notre équipe interne et plusieurs partenaires internationaux en développement externe. Votre objectif sera de permettre à nos artistes de se concentrer sur la qualité du contenu pendant que vous prenez en charge la complexité opérationnelle : alignement des échéanciers, intégration et gestion des outils de suivi, gestion des risques et coordination des boucles de feedback. Principales responsabilités Coordination et logistique des assets : Superviser quotidiennement la réception, le triage et l’acheminement dans le pipeline de dizaines d’assets de personnages provenant de partenaires externes (high-poly, low-poly, textures, rigs, blendshapes). Outsourcing et intégration des partenaires : Collaborer étroitement avec les Leads Character Art internes et les partenaires externes. Établir des jalons de livraison clairs, suivre les engagements de service (SLA) et s’assurer que les partenaires d’outsourcing respectent les échéanciers établis. Optimisation des pipelines et workflows : Concevoir, maintenir et optimiser continuellement les systèmes de suivi ( Jira, ShotGrid/Flow Production Tracking, Confluence ) permettant de suivre le cycle de vie des assets, du concept jusqu’à leur intégration finale dans le moteur. Gestion des dépendances et des risques : Identifier de façon proactive les goulots d’étranglement et les risques liés aux dépendances multidisciplinaires, notamment pour assurer des transitions fluides entre Character Art, Rigging, Animation et Tech Art sans ralentir la production. Gestion des boucles de feedback : Faciliter la communication et le suivi des feedbacks entre les directeurs et Leads Art internes, les partenaires externes et les Producers des autres équipes. Planification des sprints et suivi de production : Prendre en charge la planification des sprints de l’équipe Character. Maintenir une visibilité claire sur l’état de préparation des assets et faire remonter au Lead Producer les risques pouvant affecter les échéanciers. Profil recherché Expérience en production AAA : Expérience démontrée dans un environnement de production AAA à grande échelle et sur l’ensemble du cycle de développement, particulièrement dans la gestion de pipelines à fort volume de contenu (Art, Maps, Outsourcing ou Asset Management). Maîtrise des méthodologies de gestion de projet : Solide expérience pratique des méthodologies Agile, Scrum ou Waterfall , adaptées aux réalités de la production de jeux vidéo. Vous savez construire un plan de jalons qui tient compte de la nature imprévisible et itérative de la production artistique. Maîtrise des outils : Excellente maîtrise de Jira , notamment des workflows personnalisés, de l’automatisation et des filtres avancés, ainsi que d’outils de suivi des assets tels que ShotGrid/Flow, Miro ou Airtable . Expérience en outsourcing : Très bonne compréhension du fonctionnement des partenariats de développement externe. Vous savez interpréter des spécifications d’assets, gérer les jalons avec les partenaires et mettre en place un processus de livraison efficace. Communication et diplomatie : Capacité à évoluer dans des contextes ambigus et à communiquer efficacement avec des équipes techniques, créatives et des partenaires externes. Vous êtes capable de maintenir la pression nécessaire sur les échéanciers tout en préservant de bonnes relations de collaboration. Compréhension du pipeline de production d’assets : Sans nécessairement être artiste, vous possédez une bonne compréhension du cycle de vie et des différentes étapes d’un pipeline de production artistique pour un jeu vidéo. Atouts Expérience sur un jeu Live Service / Games as a Service (GaaS) . Expérience avec des logiciels 3D tels que Maya ou Blender . Expérience avec Perforce/Helix Core ou des outils d’intégration dans un moteur comme Unreal Engine . Bilinguisme français/anglais , compte tenu de la localisation de notre studio à Montréal. Expérience en Character Art . Atout majeur : connaissance du scripting Python ou expérience en programmation et en développement de vos propres outils. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Huntsville, AL Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team! The Opportunity: We are looking for a skilled and customer-focused Service Engineer 2, Commercial Display, to join our B2B TAC Support Team. In this role, you will provide advanced technical support for commercial display products and serve as a Level II escalation point for B2B customers, field service technicians, and integration partners. This position plays a key role in delivering high-quality service experiences by supporting troubleshooting, repair planning, product issue analysis, service documentation, customer communication, and cross-functional collaboration. You will work closely with Sales, Product Development, Warehouse, Field Service teams to resolve complex technical issues and improve overall product and service quality. The ideal candidate is a hands-on technical professional with strong problem-solving skills, a customer-first mindset, and experience supporting commercial display, IT, medical monitor, or related technology solutions in a B2B environment. Responsibilities: Provide technical support to B2B customers via email, phone, and onsite visits, troubleshooting and resolving issues related to commercial display products. Serve as a Level II escalation resource by managing service tickets and supporting field service technicians, clients, and integration partners with complex technical issues. Support IT and Medical Monitor product lines by providing customer-facing technical assistance and engineering support to ensure timely and effective issue resolution. Analyze daily service data, prepare reports, identify trends related to product quality issues, and manage service parts orders associated with customer and product issues. Understand the needs of B2B customers and develop tailored repair and support plans for large-scale users, including onsite repair support when required. Conduct initial analysis of customer-reported quality issues and collaborate with R&D teams to identify root causes and develop effective corrective actions. Use Jira and other internal systems to track technical issues, communicate with Korea headquarters, and support customer response and resolution plans. Create knowledge articles and service documentation based on customer support cases, repair activities, and field insights. Provide technical training and guidance to internal teams, relevant departments, and field service technicians. Support warehouse logistics, service parts coordination, and other operational needs as required. Participate in special projects, daily service operations, and customer site visits to support business and service objectives. Perform other related duties assigned to support business, service, and customer satisfaction objectives. Education / Experience (Requirements): Bachelor’s degree in engineering or a related technical field. Strong understanding of project specifications, technical drawings, blueprints, and technical documentation. Solid background in AV and IT technologies, including networking, software, firmware, and commercial AV systems. Strong customer service mindset with the ability to understand customer needs and deliver timely, practical, and effective solutions. Excellent verbal and written communication skills, combined with strong analytical, troubleshooting, and problem-solving abilities. Advanced proficiency in Excel, PowerPoint, (and Power BI) Ability to travel up to 30% throughout the U.S. Preferred Qualifications: Hands-on experience as a Service Engineer, Service Technician, or in a similar technical service role, with experience supporting DV LED (Direct View LED Video wall), digital signage, IT monitors, medical monitors, hospitality displays, commercial signage, AV systems, or related technology solutions. Experience in the electronics industry, particularly in service engineering, technical support, field service, or product support roles. Certified Technology Specialist accreditation. #LI-TF1 Recruiting Range $73,000 — $77,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Remote - USA At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most. The Clinical Pharmacy team is an innovative team that utilizes a member-centric approach to provide comprehensive medication management services. The Pharmacy Programs Specialist will work to support Medicare quality metrics, medication management initiatives, and maintain Centers for Medicare and Medicaid Services compliance standards. In this role, you would perform validation of claim adjudication ensuring appropriate access to care and support telephonic outreach for plan members, providers and other healthcare professionals. In addition, document activity and maintain electronic medical records while providing the highest quality healthcare and service to plan members and other internal and external partners. As a Pharmacy Programs Specialist you will: Create, manage, and respond to cases and/or escalate to Clinical Pharmacists on the Team. Contribute to improving Part D Star measures by resolving root causes of medication management problems and taking appropriate action to provide recommendations based on profile review or patient interview. Represent for the Pharmacy team and participate in cross-functional team meetings Collect and present data and trends from Pharmacy Benefits Manager (PBM) delegated functions to cross-functional operational workgroups to propose process improvements Deliver on cross-functional team initiatives and ad-hoc projects that impact Clover business goals Provide guidance to internal and external teams in regards to pharmacy clinical and regulatory workflows, policies and processes Serve as a liaison between PBM Account Management Team and Clover Health and escalate any questions that need PBM involvement for resolution. Organize pharmacy team meetings with internal and external partners. Think critically and problem solve to prioritize and work more efficiently Improve team’s capacity and knowledge Distribute work to peers and strategize completion of quality assurance projects that require short turn around times Provide recommendations on and deliver Part D content knowledge updates on internal knowledge base directory annually and ad-hoc Lead educational training for cross functional teams on Part D knowledge and vendor platforms Participate in call center quality assurance reviews Perform strategic work to increase MTMP Star measure Navigate and use tools and platforms required for task/queue-based work Show curiosity as to how work impacts the business and how that work is generated Complete a larger volume of assigned tasks with increasing focus on program/project-based opportunities and work and serve as a resource to others Communicate with the pharmacy leadership team in a timely manner when issues arise. File, review, and validate reports to ensure compliance with Medicare guidelines. Gather data and generate reports to improve clinical pharmacy quality metrics. Participate in training and orientation of new team members, as needed. Execute other job duties as assigned. Success in this role looks like: Within 90 days: You have seamlessly integrated into the Pharmacy team and completed all the necessary training modules, familiarize yourself with the organization's platforms, and established a strong knowledge of Clover Health Part D benefit. You are capable of validating claim adjudication to ensure appropriate access to care and provide telephone support to plan members, prescribers, and pharmacies. Within 6 months: You will be fully engaged in oversight of accurate Part D benefits that are in compliance with CMS requirements. You have demonstrated the ability to collaborate effectively with interdisciplinary teams, providing member experience support and contributing to resolving member medication related escalations. Long-term: You will be measured based on pharmacy operational metrics, the integration of innovative technologies to enhance pharmacy services and improve patient outcomes, the enhancement of operational efficiency, and contributions to achieving the organization’s strategic objectives and key results. You should get in touch if: You have a National Certification (CPhT) Pharmacy Technician License (preferred). You have at least three (3) years of experience working in pharmacy, managed care organization, medical office or in a hospital setting. You are fluent in English and Spanish, both orally and in writing. You have an understanding of managed care. You have PC skills in Windows-based applications. You have excellent written and oral communication skills. You are able to work Eastern Time (ET) hours; candidates in this time zone, preferred. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $53,800 — $70,000 USD

Location: Munich, Germany About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI Architect on the Partnerships team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy. Responsibilities: Strategic Technical Partnership : Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues. Joint Solution Development: Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment Customer Deal Support: Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance. Partner Ecosystem & Events: Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.Product Feedback: Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy. You may be a good fit if you have: 5+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Paris Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. WELCOME TO PROCESSOUT ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments. Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Rakuten and many more! We were acquired by Checkout.com http://Checkout.com in 2020 with the goal of growing our global reach. If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us. THE ROLE At ProcessOut, Implementation Engineers play a central role in the success of the Company. We are looking for a highly motivated person to join our Merchant Experience team and work alongside colleagues to help customers get world-class guidance and advice during the implementation of ProcessOut. You will play a critical role in helping customers go-live, in maintaining their trust and ensuring a strong feedback loop within our teams to continuously improve our products suite. The ideal candidate must be customer-driven and tech-savvy with eagerness to learn in a fast-growing environment facing complex challenges. WHAT WE’RE LOOKING FOR - In-depth technical knowledge, particularly with a robust understanding of SaaS companies, web services, APIs, web applications, mobile apps, and IT infrastructure essential for effective - Native level French or English communication skills complemented by a strong business acumen. - Able to read and analyze server and application logs and debug errors. - Strong experience working with REST HTTP APIs. - Strong experience in project management, and ideally customer onboarding. - Ability to investigate and solve complex technical problems to offer the best solutions to our customers. BONUS POINTS FOR - Experience in a similar role in a tech company. - Experience and knowledge working in the online payments industry. - Prior customer service experience working in a merchant-facing role. - Advanced data analytics skills, preferably with proficiency in sophisticated tools and demonstrated examples of analytical work. - Experience working with Javascript to design and build small application scripts. - Ability to read and understand application code (Golang). WHAT YOU WILL BE DOING - Provide technical support to merchants during their implementation of ProcessOut. - Plan and manage their project of implementing the solution. - Answer all merchants’ integration-related questions, including but not limited to configuration, debugging, documentation, testing, and go-live support. - Manage incidents related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents). - Partner internally with account managers, technical support, and engineers to resolve issues during customer trials, integrations, or post-implementation support. - Interact with the Product/Engineering teams to pinpoint improvement ideas. - Advise Management on project statuses and potential issues that impact customer satisfaction and provide recommendations for appropriate actions. - Ability to multitask with multiple projects and integrations of key customers - Maintain and update our merchant-facing documentation to continuously help reduce friction during the implementation phase. ADDITIONAL INFORMATION Apply without meeting all requirements statement If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We always want to speak to people who connect with our mission and values. We believe in equal opportunities. We work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you. Take a peek inside life at Checkout.com http://Checkout.com via - Our Culture video https://youtu.be/BEwnpHuadSw - Our careers page https://www.checkout.com/careers - Our LinkedIn Life pages bit.ly/3OaoN1U http://bit.ly/3OaoN1U - Our Instagram https://www.instagram.com/checkout_com/ https://www.instagram.com/checkout_com/ Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.   THE OPPORTUNITY - Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine - Lead and grow a team of four to five product managers, and set the bar for product craft across the layer - Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot - Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own - Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them - Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets - Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it - Anticipate industry shifts and shape our platform to stay ahead - Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy   WHAT YOU BRING - Senior product leader with experience in exchange, trading, or high-performance platforms - Experience managing and developing product managers, on a team senior enough to run without you in the room - Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them - Proven ability to set product vision and translate it into a long-term roadmap - Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces - Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds - Excellent communication skills — can influence technical and non-technical stakeholders - A passion for crypto markets, market structure, and building the next generation of infrastructure   NICE TO HAVES - Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them - Experience across both spot and derivatives venues, with the market structure differences that come with each - Time at a crypto exchange operating at comparable scale, volume and uptime expectations - Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.   THE OPPORTUNITY - Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine - Lead and grow a team of four to five product managers, and set the bar for product craft across the layer - Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot - Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own - Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them - Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets - Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it - Anticipate industry shifts and shape our platform to stay ahead - Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy   WHAT YOU BRING - Senior product leader with experience in exchange, trading, or high-performance platforms - Experience managing and developing product managers, on a team senior enough to run without you in the room - Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them - Proven ability to set product vision and translate it into a long-term roadmap - Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces - Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds - Excellent communication skills — can influence technical and non-technical stakeholders - A passion for crypto markets, market structure, and building the next generation of infrastructure   NICE TO HAVES - Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them - Experience across both spot and derivatives venues, with the market structure differences that come with each - Time at a crypto exchange operating at comparable scale, volume and uptime expectations - Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Singapore Workplace: fully Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming. Sumsub is recognized as a Great Place To Work® in the US and rated 4.4 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. Now we are looking for a Sales Development Representative to reach out to new and prospective clients globally, with a particular focus on the Apac region, Malaysia. We’re a remote-first, internationally distributed team that values accountability, collaboration, and impact. If you’re motivated by solving meaningful challenges and building technology that makes a difference, we’d love to hear from you. What You Will Be Doing: Sales prospecting and lead generation across Malaysia Cold outreach to new and prospective clients via LinkedIn, emails, calls, network, etc Industry research to define targets for the outreach and potential pockets of growth, craft value proposition, etc Researching companies and their representatives to define the most relevant targets and decision-makers Pushing conversations to the product demo calls Supporting Business Development Managers in their re-engagement with the targets About You: Demonstrated experience in lead generation/cold sales as a Business Development or Sales Development Representative in B2B cloud, SaaS software or financial services, compliance, crypto, RegTech Outstanding writing, communication and negotiation skills; fluency in IT vocabulary; and ability to digest technical information & product specs Good command of the English, Malay, and Chinese language Experience with selling software solutions Strong analytical skills in market research Skilled user of LinkedIn, Crunchbase, email trackers, CRMs, etc. Experience with Salesloft or similar platforms is a plus Drive top-of-the-funnel lead generation for account executives and sales managers Update and manage all sales activities, opportunities, and account information in CRM Consistently achieve monthly quota of qualified opportunities What We Offer: Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours. True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team. Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal. Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online. Compensation. We offer fair and transparent pay, benchmarked to the market. Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide. Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums. Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family. Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together. Getting you set up. We make sure you have access to the tools and hardware you need to do your work well. Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun. The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview. Sounds like a great opportunity for your career development? Then go ahead and apply! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London, United Kingdom Workplace: hybrid About us At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows. Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team 150 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together. In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you. About the role As the Enterprise CS/Account Management Team Lead, you’ll be responsible for leading a team of Account Managers who manage our Enterprise customer base. You’ll balance people leadership with hands-on account management, coaching your team to deliver world-class customer experiences, retain and grow Enterprise accounts, and drive measurable business outcomes. What you’ll be doing – team management: · Lead, mentor, and develop a high-performing team of Enterprise Account Managers. · Drive team performance to achieve renewal, retention, and expansion targets. · Guide your team in developing and executing account plans that promote long-term customer success and revenue growth. · Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability. · Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes. · Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn. · Report on team KPIs and business metrics, providing insights and recommendations to senior leadership. · Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts. What you’ll be doing – account management: · Manage a select portfolio of strategic accounts to model best-in-class customer engagement. · Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses. · Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting goals, KPIs and commercial narratives to executive sponsors and C-suite stakeholders. · Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap, using this to shape account strategy and unlock expansion. · Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track. · Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue. · Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close. · Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy. · Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident. · Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines. · Stay close to market trends and the competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes. What you’ll bring You've spent meaningful time in account management within B2B SaaS and you understand how enterprise renewals and expansions actually get done. You're comfortable owning a commercial number and have competent experience of having pricing conversations. · 5+ years of experience in Account Management in a B2B SaaS or technology-driven company. · Minimum of 1-2 years of experience leading a team. · A proven record of achieving or surpassing renewal and expansion targets. · Exceptional communication, coaching, and relationship-building skills. · Strong analytical and problem-solving abilities; comfortable working with data to guide decisions. · Experience using HubSpot CRM is highly desirable. · Must have experience with MEDDIC. · A proactive, collaborative approach and the ability to influence cross-functional teams. · Passion for developing people, improving processes, and delivering exceptional customer value. What we offer in return 💰 Competitive salary depending on experience + commission 🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days 🏡 Hybrid working with two days a week from our dog-friendly Hoxton office 💪 On-site gym and cycle to work scheme 🛍️ Employee discount at over 100 retailers 🏥 Comprehensive private medical & dental cover with Vitality 🍼 Enhanced parental leave pay 📚 Learning & development culture – £1,000 personal annual budget 🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals 🎯 Lots of team socials & activities ☀️ Annual team retreat Want to learn more? About us Xelix blog Xelix news Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process While the exact process may vary slightly depending on the role, our typical interview stages are: Introductory Call – A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview – A 30–45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation – A role-relevant exercise to demonstrate your skills and approach. Final On-site Interview – An in-person meeting with our senior leadership team and co-founders at our office. We strive to make the process clear, efficient, and respectful of your time. We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.

Location: London, United Kingdom Workplace: fully About the Client Our client is a growing electronic money institution, providing multi-currency accounts, payment processing, card acquiring, and mass payout services for online businesses. Operating across sectors such as e-commerce, iGaming, affiliate marketing, and Forex, they offer services to high-risk verticals and are active participants in SEPA, SEPA Instant, and SWIFT networks. Role Overview Take on a challenging position as the Deputy MLRO / Head of Risk, where you will have the opportunity to drive the compliance and risk agenda within a fully remote setting. You will manage the entire merchant risk lifecycle, ensuring adherence to regulatory requirements and optimizing risk strategies to support the company’s growth. Key Responsibilities Manage the full merchant risk lifecycle: onboarding due diligence, ongoing monitoring, EDD reviews, escalations, and remediation. Prepare responses to EDD and compliance requests from IPS (Visa, Mastercard), including handling VIRP, BRAM, TLD, and merchant monitoring cases. Analyze complex merchant cases, including MCC accuracy, transaction laundering, website and traffic analysis, and business model validation. Draft defensible argumentation and remediation plans for IPS, sponsor banks, and commercial partners. Act as deputy to the MLRO on Financial Crime and AML matters: SAR reviews, escalations, sanctions, and PEP handling, transaction monitoring oversight. Support merchant onboarding and underwriting functions to ensure a balanced, risk-based approach. Requirements Strong hands-on background in Acquiring Risk, AML, Financial Crime, and Compliance. Solid knowledge of the UK regulatory framework (FCA regime) and Visa/Mastercard scheme rules. Proven track record handling IPS EDD and compliance requests. Deep understanding of MCC classification, transaction laundering typologies, and high-risk business models. Demonstrated ability to independently analyze complex merchant cases and draft remediation plans. Languages: English, Russian. Experience in fintech. Key Soft Skills Commercially oriented risk-based mindset. Ownership and autonomy. Strong written communication. Analytical rigour. Pragmatic and hands-on. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Latvia Workplace: fully About the Client Our client is a growing electronic money institution, providing multi-currency accounts, payment processing, card acquiring, and mass payout services for online businesses. Operating across sectors such as e-commerce, iGaming, affiliate marketing, and Forex, they offer services to high-risk verticals and are active participants in SEPA, SEPA Instant, and SWIFT networks. Role Overview Take on a challenging position as the Deputy MLRO / Head of Risk, where you will have the opportunity to drive the compliance and risk agenda within a fully remote setting. You will manage the entire merchant risk lifecycle, ensuring adherence to regulatory requirements and optimizing risk strategies to support the company’s growth. Key Responsibilities Manage the full merchant risk lifecycle: onboarding due diligence, ongoing monitoring, EDD reviews, escalations, and remediation. Prepare responses to EDD and compliance requests from IPS (Visa, Mastercard), including handling VIRP, BRAM, TLD, and merchant monitoring cases. Analyze complex merchant cases, including MCC accuracy, transaction laundering, website and traffic analysis, and business model validation. Draft defensible argumentation and remediation plans for IPS, sponsor banks, and commercial partners. Act as deputy to the MLRO on Financial Crime and AML matters: SAR reviews, escalations, sanctions, and PEP handling, transaction monitoring oversight. Support merchant onboarding and underwriting functions to ensure a balanced, risk-based approach. Requirements Strong hands-on background in Acquiring Risk, AML, Financial Crime, and Compliance. Solid knowledge of the UK regulatory framework (FCA regime) and Visa/Mastercard scheme rules. Proven track record handling IPS EDD and compliance requests. Deep understanding of MCC classification, transaction laundering typologies, and high-risk business models. Demonstrated ability to independently analyze complex merchant cases and draft remediation plans. Languages: English, Russian. Experience in fintech. Key Soft Skills Commercially oriented risk-based mindset. Ownership and autonomy. Strong written communication. Analytical rigour. Pragmatic and hands-on. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Poland Workplace: fully About the Client Our client is a growing electronic money institution, providing multi-currency accounts, payment processing, card acquiring, and mass payout services for online businesses. Operating across sectors such as e-commerce, iGaming, affiliate marketing, and Forex, they offer services to high-risk verticals and are active participants in SEPA, SEPA Instant, and SWIFT networks. Role Overview Take on a challenging position as the Deputy MLRO, where you will have the opportunity to drive the compliance and risk agenda within a fully remote setting. You will manage the entire merchant risk lifecycle, ensuring adherence to regulatory requirements and optimizing risk strategies to support the company’s growth. Key Responsibilities Manage the full merchant risk lifecycle: onboarding due diligence, ongoing monitoring, EDD reviews, escalations, and remediation. Prepare responses to EDD and compliance requests from IPS (Visa, Mastercard), including handling VIRP, BRAM, TLD, and merchant monitoring cases. Analyze complex merchant cases, including MCC accuracy, transaction laundering, website and traffic analysis, and business model validation. Draft defensible argumentation and remediation plans for IPS, sponsor banks, and commercial partners. Act as deputy to the MLRO on Financial Crime and AML matters: SAR reviews, escalations, sanctions, and PEP handling, transaction monitoring oversight. Support merchant onboarding and underwriting functions to ensure a balanced, risk-based approach. Requirements Strong hands-on background in Acquiring Risk, AML, Financial Crime, and Compliance. Solid knowledge of the UK regulatory framework (FCA regime) and Visa/Mastercard scheme rules. Proven track record handling IPS EDD and compliance requests. Deep understanding of MCC classification, transaction laundering typologies, and high-risk business models. Demonstrated ability to independently analyze complex merchant cases and draft remediation plans. Languages: English, Russian. Experience in fintech. Key Soft Skills Commercially oriented risk-based mindset. Ownership and autonomy. Strong written communication. Analytical rigour. Pragmatic and hands-on. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Cyprus Workplace: fully About the Client Our client is a growing electronic money institution, providing multi-currency accounts, payment processing, card acquiring, and mass payout services for online businesses. Operating across sectors such as e-commerce, iGaming, affiliate marketing, and Forex, they offer services to high-risk verticals and are active participants in SEPA, SEPA Instant, and SWIFT networks. Role Overview Take on a challenging position as the Deputy MLRO, where you will have the opportunity to drive the compliance and risk agenda within a fully remote setting. You will manage the entire merchant risk lifecycle, ensuring adherence to regulatory requirements and optimizing risk strategies to support the company’s growth. Key Responsibilities Manage the full merchant risk lifecycle: onboarding due diligence, ongoing monitoring, EDD reviews, escalations, and remediation. Prepare responses to EDD and compliance requests from IPS (Visa, Mastercard), including handling VIRP, BRAM, TLD, and merchant monitoring cases. Analyze complex merchant cases, including MCC accuracy, transaction laundering, website and traffic analysis, and business model validation. Draft defensible argumentation and remediation plans for IPS, sponsor banks, and commercial partners. Act as deputy to the MLRO on Financial Crime and AML matters: SAR reviews, escalations, sanctions, and PEP handling, transaction monitoring oversight. Support merchant onboarding and underwriting functions to ensure a balanced, risk-based approach. Requirements Strong hands-on background in Acquiring Risk, AML, Financial Crime, and Compliance. Solid knowledge of the UK regulatory framework (FCA regime) and Visa/Mastercard scheme rules. Proven track record handling IPS EDD and compliance requests. Deep understanding of MCC classification, transaction laundering typologies, and high-risk business models. Demonstrated ability to independently analyze complex merchant cases and draft remediation plans. Languages: English, Russian. Experience in fintech. Key Soft Skills Commercially oriented risk-based mindset. Ownership and autonomy. Strong written communication. Analytical rigour. Pragmatic and hands-on. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will serve as a front-line manager for a team of Sales Development Representatives, responsible for outbound prospecting and pipeline generation across Ramp’s SMB segment. You will lead and evolve the SMB sales development motion by providing 1:1 coaching, onboarding, training, and mentorship; setting team strategy; and partnering closely with Sales, Marketing, Product, and Executive Leadership to drive pipeline and business outcomes. As a member of the Sales Leadership team, you will play a critical role in developing SDR talent, scaling effective outbound practices, and continuously refining Ramp’s SMB go-to-market motion. WHAT YOU'LL DO - Build and scale the SMB SDR function by evolving team operating rhythms, playbooks, coaching standards, and processes for an open-territory outbound motion. - Set and maintain a high-performing culture by overseeing daily SDR activity, pipeline generation, and quota performance to ensure key performance metrics are met. - Hire, onboard, and train new SDRs on Ramp’s products, buyer personas, competitive landscape, prospecting strategy, and tools through hands-on methods including role-plays. - Develop and execute career-growth and leadership plans for direct reports, including daily 1:1 mentorship and coaching on time management, objection handling, prospecting tactics, active listening, and pipeline creation. - Coach SDRs on effective multichannel outbound prospecting, including account research, relevant messaging, call execution, and using AI tools to improve efficiency and quality. - Partner with AEs and Sales and Marketing counterparts on pipeline-generation, territory, and prospecting initiatives that support SMB business objectives. - Report on team performance, pipeline health, and forecasts to senior leadership. - Improve team output and efficiency over time by identifying opportunities to optimize systems, processes, enablement, and AI-supported workflows. - Establish and maintain a library of prospecting resources, best practices, and training materials for the SMB SDR team. - Represent the SMB Sales Development team cross-functionally with leaders across Sales, Marketing, Product, and other departments. WHAT YOU NEED - Minimum of 2 years of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals - Minimum of 2 years of experience building and leading sales development teams with a proven track record of exceeding goal - Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment - A passion and excitement for hiring, with a thoughtful approach to team planning and development - Ability to articulate contractual, technical, and financial value points to customers, including executive leaders - Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms - High proficiency with AI tools (Claude, OpenAI, etc.), with the ability to incorporate tooling into prospecting, coaching, team workflows, and process improvement to drive greater SDR productivity - Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency - Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills NICE-TO-HAVES - Experience with financial services sales in a full cycle sales role - Experience at a high-growth startup - Bachelor's degree from an accredited university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice