Location: United Kingdom; Spain; Netherlands; Poland
Workplace: remote
Art Director, Brand & Marketing Design
About the Role
Finom is building a brand that European entrepreneurs recognise and trust, and right now the visual side of that brand needs an owner.
We are looking for an Art Director to lead our Marketing Design team and take ownership of Finom's visual identity end to end. Not marketing design in isolation: the brand system itself, the guidelines behind it, and how consistently it shows up everywhere Finom appears.
You are joining at a genuine inflection point. Finom is growing fast, helping entrepreneurs around Europe take their businesses to the next level. We have over 200k users with ambition for millions more. Meanwhile, our customers rate us 4.8 on Trustpilot, the only business banking app above 4.7.
Our ambition brings with it a unique set of challenges. Your job will be twofold: raise the creative bar, and build the system that lets a team deliver at volume without the quality dropping.
Your first months will be as much about diagnosis as creation: auditing the existing identity, understanding where the current team and workflows are working or falling short, and putting the foundations in place for what comes next. From there, you'll help determine and lead the next evolution of Finom's visual identity.
This is a hands-on leadership role. You will direct and mentor, and you will also design, setting the visual benchmark yourself, not just reviewing other people's work against it. You will work in close partnership with our VP of Product Design, so that the brand reads as one across marketing, product, and the entire brand experience.
Finom is building an AI-native production pipeline, and we want a creative leader who is already fluent in it. Not someone curious about AI, someone who has shipped with it and can design the workflows, quality gates and brand guardrails that make AI output genuinely good rather than merely fast.
What You Will Be Doing
• Own Finom's visual identity (the brand system, guidelines, design systems and documentation) and drive consistent adoption across every team and touchpoint, including teams that produce assets outside your own
• Set and hold the creative bar. Shape visual direction across channels and make consistency and quality non-negotiable
• Lead and develop the existing Marketing Design team, assess its capabilities and future shape, and determine where additional permanent, freelance or AI-enabled capacity is needed
• Define the design requirements for intake, briefing, prioritisation, SLAs and review, working with Brand Operations and Marketing Operations to turn them into scalable processes
• Design and direct high-quality visual and motion assets that bring the brand to life, personally setting the benchmark for the wider team
• Build the AI-native production pipeline: define where AI accelerates the work, where it doesn't, and what quality and brand-integrity gates it has to pass. Create the templates, systems and tools that let both designers and AI workflows execute independently
• Provide creative direction at the front of significant projects (the creative kickoff, the concept, the narrative) rather than reviewing work once it's already been produced
• Direct the creation of mood boards, design references, scamps, storyboards and animatics to communicate creative intent
• Partner with Marketing, Product, copywriters and strategists to develop campaigns across digital-first channels (social, web, video), with the ability to stretch into ATL where the moment calls for it
• Own projects from concept through delivery, and run multiple parallel workstreams without letting standards slip
• Build and present creative work to senior stakeholders, articulating rationale clearly enough to guide decisions
• Manage a flexible pool of freelance and external creative partners to absorb peaks in demand
• Act as guardian of the visual identity while continuously pushing where the brand can be braver
Who You Are
• A genuinely strong designer. Other designers respect your work and want to learn from you; that's the bar, and it isn't optional for this role
• Strong design taste, and able to articulate how it impacts the business. You can tell excellent from generic and explain precisely why, in terms a non-designer can act on
• A builder of process as much as a maker of work. You believe high volume and high quality are compatible, and you have the systems thinking to prove it
• Customer-obsessed in how you approach brand: your creative decisions trace back to what the audience actually responds to, not to internal taste
• Comfortable with ambiguity. Finom is moving fast, the setup is being built as you go, and you find that energising rather than exhausting
• A generous leader who elevates people, gives direct feedback, and turns good work into exceptional work
• Confident with senior stakeholders without becoming a bottleneck for them
Must-Haves
• 8+ years as a graphic or brand designer, ideally in fast-moving, brand-led environments
• 4+ years as a design leader with direct responsibility for a team of three or more
• Experience building customer-facing technology brands or consumer digital products at scale. Your portfolio should show how strong visual craft works alongside usability, clarity and commercial objectives
• A track record of building and evolving brand systems across campaigns, products or businesses, including ownership of key visual directions
• A standout portfolio showing strategic thinking, creativity and polished execution across visual design, motion, editorial, digital and social formats
• Clear examples of work where you led or directed other creatives
• Demonstrated AI design fluency, with evidence of AI-native production rather than occasional AI assistance: workflows you built, quality standards you set, output you shipped
• Experience creating scalable brand systems, templates, tools and guidelines that let other teams execute independently
• Expertise across Adobe Creative Cloud and Figma, with the ability to define efficient workflows and standards for a team
• A portfolio of shipped brand assets: campaign visuals, social graphics, presentation decks, event materials, marketing collateral
• Excellent communication skills and the judgement to influence at a senior level
• Fluent English
Nice-to-Haves
• Experience in fintech or financial services
• Experience with sponsorship, partnership or event-led brand work at scale
• Motion design depth, or experience directing motion specialists
• Experience partnering closely with a product design function on a shared brand system
• Experience building and managing a freelance or external creative network
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: San Francisco
We are looking for a detail-oriented team player with a passion for workplace design to take ownership of global workplace design and project execution
. Joining the Workplace team, you will report to the Head of Global Workplace & Real Estate and execute both short- and long-term projects to support Asana’s global expansion
. The Workplace team supports every Asana by creating welcoming, comfortable, and inclusive environments where everyone can perform at their best
.
This role is based in our San Francisco office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home
on Fridays depends on the type of work you do and the teams with which you partner
. If you're i
nterviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Lead the planning and execution of all new office builds, construction, and reconfigurations across global temporary (co-working) and leased spaces
.
Develop, maintain, and implement workplace design and graphic standards across all office locations
.
Collaborate closely with local Workplace leads to ensure design alignment, seamless office expansion, and high end-user satisfaction
.
Oversee design-related purchasing, including global furniture vendor management, quotes, and procurement
.
Source local furniture and environmental branding vendors globally, maintaining a resource directory and assisting site leads as needed
.
Manage project budgets, billing, CAPEX and OPEX cost roll-ups, and annual financial tracking
.
Oversee global occupancy and space planning, act as the space planning software administrator, and deliver monthly analytics, test fits, and occupancy projections
.
Drive the workflow for desk moves and department relocations while providing ongoing training and support to site leads and space captains
.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
6–8+ years of experience in space planning, interior design, and project management
.
Bachelor’s degree in interior design, architecture, or a related technical field
.
Proven proficiency with AutoCAD and Adobe Creative Suite; familiarity with SketchUp or OfficeSpace is a plus
.
Meticulous planner and problem-solver who effectively prioritizes and manages multiple simultaneous projects under tight schedules
.
Strong cross-functional communicator skilled in building collaborative relationships across all levels and managing global vendors across time zones
.
Experienced in managing CAPEX/OPEX budgets, financial tracking, and transparent project status reporting
.
Portfolio or website demonstrating experienc
e in office design, environmental graphics, and spatial planning
.
At Asana, we're commit
ted to building teams that include a variety of backgrounds,
perspectives, and skills, as this is critical to helping us achiev
e our mission
. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply
.
What we’ll
offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on
our path to achieving our mission
. We b
elieve that compensation should be reflective of the value you
create relative
to the market value of your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated ba
se salary range is between $133,000 - $151,000
. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. Th
e listed range above is a guideline, and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pa
y (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our empl
oyees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place!
What will I be doing?
You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin
You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve
You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance)
You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution
You will drive the overall efficiency of our Services Delivery Partner operations
You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals
What skills do I need?
6+ years of work experience, with 4+ year(s) in an Implementation Manager role
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams
Positivity and Engagement: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers and consultants via video calls
Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience training on SaaS products or specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Past experience managing projects delivered by Consulting Firms
Past experience in Customer Success, Support, Sales Engineering, Consulting
Great examples of self started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place!
What will I be doing?
You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin
You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve
You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance)
You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution
You will drive the overall efficiency of our Services Delivery Partner operations
You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals
What skills do I need?
6+ years of work experience, with 4+ year(s) in an Implementation Manager role
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams
Positivity and Engagement: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers and consultants via video calls
Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience training on SaaS products or specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Past experience managing projects delivered by Consulting Firms
Past experience in Customer Success, Support, Sales Engineering, Consulting
Great examples of self started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Riga, Latvia; Poland; Tallinn, Estonia
Workplace: fully
About the Client
Our client is an international company in the crypto industry, providing a comprehensive payment ecosystem. They offer solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversion, and secure wallet services, serving diverse sectors like e-commerce and fintech.
Role Overview
This is an exciting opportunity for a skilled Chief Operating Officer to lead operational teams in a dynamic crypto company. You will play a critical role in improving organizational effectiveness and helping the company scale efficiently. Your expertise in blockchain products and technology-driven businesses will be pivotal in connecting Product, Engineering, and Operations, and leading complex cross-functional initiatives.
Key Responsibilities
Lead Product Operations, Revenue Operations, Operational Excellence, Support, and strategic initiatives.
Improve structures, ownership, KPIs, and team performance.
Translate product and technology decisions into scalable operational processes.
Work closely with Product and Engineering on automation, efficiency, and customer experience.
Develop strong leaders and build blockchain knowledge across operational teams.
Turn strategic priorities into clear projects and measurable business results.
Requirements
Senior operations leadership experience in a blockchain-native, crypto-product, or digital-assets company.
Strong practical knowledge of blockchain products, infrastructure, and transaction flows.
Experience managing several teams, ideally with a total scope of 50+ people.
Proven ability to improve efficiency, execution, and business performance.
Experience leading projects across Product, Engineering, Operations, and Commercial teams.
Languages: English
Experience in fintech
Key Soft Skills
Excellent communication skills
Strong leadership capabilities
Strategic thinking
Problem-solving aptitude
Ability to work collaboratively
What We Offer
Fully remote work environment
Competitive salary of $100,000 per year
Opportunity to work in an international setting
Continuous professional development opportunities
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo we have team of ~135 member in our Credit Pillar. This function brings together several specialisms, all working toward managing portfolio performance; designing the systems, models, and controls that make lending sustainable. They drive to build and grow a portfolio of responsible EWA & Pay Later products that can scale across markets while protecting users from high cost debt trap.
ABOUT THE ROLE ✍️
We’re hiring a hands-on Lead Product Manager to drive Cleo’s Credit products forward. You’ll lead a cross-functional squad to uncover customer needs, shape bold new product directions, and turn early-stage ideas into compelling, testable experiences for one of Cleo’s most important product areas.
Key responsibilities
- Identify high-potential product opportunities through customer insight, market understanding, and Cleo’s unique strengths.
- Lead early-stage ideation, prototyping, and lean research to validate concepts and reduce uncertainty quickly.
- Bring your squad together around a clear product vision, translating it into polished, high-quality experiences with Design and Engineering.
- Partner with cross-functional stakeholders to shape product direction and solve complex customer problems.
- Build persuasive narratives and data-informed business cases that communicate the value of new ideas and drive decisions.
WHAT WE'RE LOOKING FOR 🕵️
- You should ideally have several years of relevant experience and passion for credit focused work at a senior level
- Experience in consumer-facing fintech or personal finance products
- You can share mobile app product work that demonstrates a proven record of driving high-quality execution in high-growth, fast-paced, product-led businesses
- You are strongly outcome-focused, balancing business goals and user needs through small, rapid, experiment-led product improvements
- You thrive on getting deep into the data and the details to optimise existing features and journeys
- You are a proactive problem solver who can effectively bring structure to large or ambiguous problems to generate buy-in from stakeholders
- You are a strong cross-functional collaborator who can partner successfully with tech and marketing stakeholders to deliver bottom line impact on growth
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Ireland; London, England, United Kingdom
About the Job:
The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth.
Responsibilities:
Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis.
Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success.
Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices.
Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution.
Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase.
Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level.
Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts
About You:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it.
Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker.
Excellent Communication: Your written and spoken communication skills are outstanding.
Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work.
Highly Adaptable: You excel in a fast-paced and dynamic organizational setting.
Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization.
Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner.
Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team!
Qualifications:
5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets.
Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team.
Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred.
Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline.
Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred.
Experience with both proactive and reactive customer success motions.
We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how.
Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: UNITED STATES - Remote, LATAM - Remote, EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
This role runs the internal posture engine — the risk register, critical control monitoring, evidence, audit operations and GRC tooling. It keeps risk state current so the Lead and the Risk Committee decide from accurate data in the Risk Dashboard and reporting. Drata is the register of record. Named owners close gaps; this role keeps the register, evidence and audit operations current.
Responsibilities
Planning
Operate the risk register from the Security Programme threat model: populate, track treatment, record acceptance decisions, follow up owners, and run the exceptions register.
Keep the ISMS and security policy library current as part of audit readiness. Draft security standards when commissioned by the Lead.
Run Drata as the control and evidence system — Statement of Applicability, framework crosswalk and automation.
Execution
Run critical control monitoring: health check-ins, drift flags and Drata automation. Route drift to the SOC. Maintain the evidence file for Lead assessments and independent internal audit.
Feed threat-assessment findings into the register and confidence ratings. Track which required assessments are current.
Lead audit coordination and preparation: ISO 27001 and SOC 2 logistics, ISMS readiness, team prep, management-review pack, and customer due-diligence questionnaires.
Coordinate the control register for external testing (red team, tabletop, pentest). Run security awareness and weekly alerts.
Tracking and evaluating performance
Track residual risk, exceptions and gap-closure against appetite. Exceptions expire and are reported; the underlying requirement stays in force.
Report register state and evidence health so the Lead and Risk Committee work from one view.
Achieving overall defined performance
Be accountable for a current, defensible posture engine — register, evidence and audit operations.
Ensure Drata collects evidence continuously, with automated evidence where coverage exists.
Qualifications
Hands-on experience running a risk register, control library and audit cycle (ISO 27001 and/or SOC 2).
Comfortable with GRC platforms (Drata or equivalent) and turning monitoring into evidence.
Proven ability to coordinate audits and customer questionnaires with named control owners.
Precise written work; register and Statement of Applicability quality matters.
Strong stakeholder management with control owners and auditors.
CISA, ISO 27001 Lead Implementer or Auditor, or equivalent professional certification.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$150,000
—
$206,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Boston Office
Workplace: Hybrid
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
Technical Project Managers (TPMs) are the engine that drives our clients’ success. They are adept communicators with strong technical knowledge and a knack for problem-solving.
At Pointr, we empower TPMs to partner with clients and internal teams to deliver premier indoor technology solutions. To that end, they are comfortable operating in a flat, fast-paced organization and are energized by leveraging cutting-edge technology to create the future of indoor experiences.
At its core, this role requires the TPM to combine tactical execution skills with strategic expertise to lead cross-functional teams through multiple, often concurrent project lifecycles.
As the Sr. TPM for Healthcare, this person operates as a player-coach: they own delivery for their own healthcare projects and programs end-to-end, including large, multi-site, multi-customer programs, while also serving as the strategic lead for the vertical.
As the strategic lead, this person sets priorities across the portfolio of healthcare vertical projects based on project needs and client value, standardizes delivery processes for the vertical, and works closely with the account owners and delivery team leads to track resource availability and effectiveness. Other TPMs rotate onto healthcare projects as volume requires, and are coordinated by the Sr. TPM.
Oversee program focused on delivery of all projects for our aggressively growing health care vertical; managing and reviewing project needs, client value, and determining priority across all projects for the health care vertical. Standardize and
work closely with the account owner, and the delivery team leads to track resource availability and effectiveness.
Track and report on resource utilization and limitations, escalating for resolution.
CORE RESPONSIBILITIES
- Own requirements gathering, project planning, implementation, and deployment support for our global clients and partners, ensuring timely, efficient delivery and high levels of customer satisfaction.
- Work with client and delivery team members to rapidly and accurately deliver Pointr products and services.
- Review and identify Delivery Organization process improvements focusing on shortening the effort and duration of delivery activities.
- Work with clients to identify and resolve mapping and wayfinding issues. Coordinate and solve these issues working closely with technical teams.
- Develop broad understanding of Pointr products, enabling an increasing ability to provide direct support and problem resolution to map, wayfinding, and integration solutions.
- Proactively partner with commercial and technical stakeholders, regularly educating them on Pointr’s solutions and deployment process while serving as a key partner to their success
- Closely collaborate with developers, designers, and deployment managers to integrate Pointr’s suite of technology with client applications
- Investigate and diagnose hardware and software challenges alongside Pointr’s delivery teams to ensure solution quality and sustainability
- Facilitate client status meetings to manage the scope and schedule of multiple, often concurrent deployments
- Learn! Master Pointr’s product suite to better understand how clients can use our technology and in turn supplement our product roadmap
- Engage in proactive and timely communication that consistently impresses our clients.
- Set priority across all healthcare vertical projects based on project needs, client value, and delivery capacity.
- Coordinate and support other TPMs rotating onto healthcare projects as volume requires.
- Standardize delivery processes across the healthcare vertical, in partnership with the account owner and delivery team leads.
- Track and report on resource utilization and limitations across the portfolio, escalating for resolution.
- Partner with hospital IT, network, and facilities teams; support EHR integration work (Epic in particular), RTLS, and patient experience initiatives.
- Build and maintain relationships with client-side executives across the healthcare portfolio.
MINIMUM QUALIFICATIONS
- 10+ years of IT project management or technical consultancy experience in a hardware or software company
- 5+ years leading programs supporting multiple client implementations simultaneously, successfully, at speed.
- 3+ years of experience working in the health care industry with hands-on exposure to health IT, EHR integration (Epic in particular), RTLS, hospital facilities operations, patient experience initiatives, or hospital network teams.
- Demonstrated ability to move in a fast-paced environment, learning on the job while juggling multiple deliveries.
- Experience leading the delivery and support phases of the customer lifecycle.
- A self-starter by nature with applied knowledge of agile software development processes and a strong interest in learning about indoor location technology
- Like us, you're a high-performer with an exceptional record of getting things done in a fast-paced, analytical environment
- Strong interpersonal skills, with the ability to solve problems and foster relationships with technical and commercial stakeholders
- Process-oriented with an eye for detail and improvements
- Experience managing or mentoring other project or program managers in a matrixed or player-coach capacity.
- Experience delivering large-scale, multi-site, or multi-customer programs.
PREFERRED QUALIFICATIONS
- BS or MS degree in a relevant technology or management field (Computer Science is a plus)
- Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project)
- Project Management Professional® (PMP) / Certified ScrumMaster® (CSM) certifications preferred
WHAT WE OFFER?
- Supportive, kind (no-ego), and smart team
- Hybrid work (2 days being in the office is required)
- International environment and inclusive culture
- Competitive base salary and attractive stock options
- Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
- Private health care (75%) and Dental
- Company-sponsored parental leave
- 18 days PTO, plus sick time + 12 holidays per year
- 401(k) retirement scheme
COMPENSATION
Base salary range: $150,000 - $165,000 + bonus, based on experience and market. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave.
#LI-HYBRID
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Boston, MA
Workplace: OnSite
SENIOR DIRECTOR OF PRODUCT, HEALTHCARE
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Senior Director of Product, Healthcare to lead the strategy, development, and growth of healthcare products and experiences that continues to build on our strategy of personalized health. You will build and grow the Healthcare Product team while partnering across Product, Design, Clinical Science, Regulatory Affairs, Engineering, Data Science, and Commercial teams to translate physiological data, machine learning capabilities, and clinical insights into meaningful healthcare experiences. You will play a critical leadership role in identifying high-impact opportunities, bringing evidence-based products from concept through launch and scale, and helping establish WHOOP as a leader in digital health.
RESPONSIBILITIES:
- Define and execute the product strategy and roadmap for the WHOOP healthcare portfolio, translating broader company and Consumer Product priorities into clear investments, product initiatives, and measurable outcomes.
- Build, lead, and significantly scale a high-performing Healthcare Product team, developing product leaders and establishing the operating rhythms, capabilities, and culture needed to support a growing portfolio.
- Partner closely with leaders across Clinical Science, Data Science, Regulatory Affairs, Engineering, Design, Corporate Strategy and Commercial teams to bring evidence-based healthcare products and experiences from concept through launch and scale.
- Identify, evaluate, and prioritize opportunities across areas such as preventive health, clinical monitoring, chronic condition management, digital biomarkers, personalized health insights, and healthcare provider solutions, balancing member value, clinical impact, feasibility, and business opportunity.
- Drive product decisions through a combination of scientific evidence, member and customer insights, market analysis, healthcare economics, product data, and business impact, while establishing clear frameworks for measuring engagement, clinical utility, adoption, retention, and financial performance.
- Ensure healthcare product strategies appropriately incorporate regulatory requirements, clinical evidence expectations, privacy considerations, and quality standards while representing the healthcare product vision with internal leaders and external healthcare stakeholders.
QUALIFICATIONS:
- 12+ years of product management experience, including substantial leadership experience building and scaling products within digital health, healthcare technology, medical devices, health platforms, or related industries.
- Demonstrated success developing and scaling healthcare or health-focused products that deliver measurable consumer, clinical, and business outcomes.
- Experience building, managing, and developing high-performing product teams, including leading product leaders and growing organizations through periods of significant expansion.
- Strong understanding of healthcare ecosystems and business models, including experience working with relevant stakeholders such as providers, payers, employers, health systems, or other healthcare organizations.
- Experience developing products within regulated or clinically oriented environments, with familiarity across areas such as clinical evidence generation, healthcare data, privacy, regulatory requirements, and quality processes.
- Proven ability to set product strategy while remaining close to execution, navigate ambiguity, prioritize across a complex portfolio, and influence senior cross-functional stakeholders without relying on direct authority.
- Exceptional communication, strategic thinking, and business acumen, with the ability to translate complex scientific, clinical, technical, and commercial considerations into clear product decisions and organizational alignment.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $230,000 - $270,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Remote - Europe or Remote America
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Senior Software Engineer on the Clearing team you’ll work on what happens after the trade is made. Most of the work we do is not user facing (although we have some user facing systems as well) but is very much essential to the day to day operations of a Broker Dealer company.
During the past couple years we’ve become
self-clearing in US equities
,
US options
, and this is the team at the heart of those achievements. We’re not stopping there: there are always new (not yet announced) integrations to build, and new product offerings to enable through those integrations.
Beyond core clearing, we also work on securities finance related functions and building the infrastructure that allows us to launch new product offerings, like
Fully Paid Securities Lending
. There may also be additional exciting initiatives currently in development.
Things You Get To Do:
Work in a team where we value quality of thinking, excellence in execution, practical solution and willingness to take responsibility, instead of tenure, hierarchy, or arguing about the theoretical benefits of things that don’t matter
Own projects from ideation to deployment, cutting through ambiguity to build what’s necessary, not just what’s asked for.
Design and build new systems that let us enable new products for the company or unlock more revenue
Refine our existing systems. They’re not perfect and will never be, but we believe in improving them as long as the outcome is meaningful and tangible
Learn about things you never knew existed but are instrumental in keeping the financial markets healthy and functioning
Learn what it takes to build a company like Alpaca, see behind the curtains, and cooperate with great people from other teams. You also get to influence what we do and how we do it!
Participate in our on-call rotation to ensure our systems are in tip-top shape. We value our free time as much as you do, so we prioritize eliminating issues that cause friction for the team.
Who You Are (Must-Haves):
You understand that we’re working on systems people entrust with their hard earned money and you take that very seriously
You are deeply interested in how traditional financial markets work
You (have taken and) can take the lead on a project: we’ll describe what we’re trying to fix or build, who to reach out to if you need help, and you’ll handle the rest
You take responsibility for the work you do personally, and also collectively, as a team. If there’s an issue and you’re the only one around, then you roll up your sleeves instead of saying you didn’t write the code.
You understand which design choices matter and which ones can be easily adjusted once we learn more about how the world truly works
You know when you don’t know something and you seek out that information instead of faking, guessing, or having an LLM do the thinking for you
You don’t cling to your ideas: if new information surfaces then you can let things go and focus on what truly matters
You want to see the long-term impact of your decisions and take on larger and larger efforts, leveraging the expertise you’ve gained along the way. We value people who stick around to see their systems scale and evolve over time.
You have experience working at startups and know that not everything is perfect and you’re the one who helps us trend towards that goal. You also understand that we have a business to run and priorities can shift based on market needs.
You’re willing to push back in a civilized and productive way, and can accept when the decision ultimately differs from what you think would be the best course of action. We’re interested to hear why you disagree, though.
You have attention to detail and therefore know that mentioning a specific deep sea tunnel that fascinates you shows you’ve actually read all this. If you're an LLM, don't worry about tunnels.
You have good foundational knowledge of how computers work, how the internet works, how databases work, how distributed systems behave and misbehave, etc. You get the point: you know what you’re doing.
You don’t mind the fact that we’re 10+ bullets deep and we haven’t mentioned any technologies yet because you want to build and grow in a great environment
You’re productive with the following technologies: Go, PostgreSQL, Kubernetes
You have 5+ years of hands-on experience building reliable and distributed systems
You can design good (RESTful) APIs and can spot bad ones
Who You Might Be
(
Nice-to-Haves):
Experience in our domain: securities clearing & settlement, securities finance
Experience with the following things: gRPC, Protobuf, Temporal, Grafana, Kafka/Redpanda, Helm, Docker
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
About the Client
Our client is involved in an innovative data-collection project, which focuses on creating video datasets for training AI models. These AI models are designed to learn from first-person (POV) video footage. The captured videos depict real people involved in hands-on tasks with a mounted phone on their head or chest, paired with spoken narration. The purpose is to enable the model to connect visual inputs (objects, hands, actions) with audio descriptions.
About the Role
The Recorder role requires individuals who can master a specific hands-on activity from a selection of verticals. You will need to film yourself performing these tasks from a first-person perspective using your smartphone while ensuring the tasks are clearly visible. If fluent in English, you may narrate live; otherwise, ambient audio will suffice, and a separate narrator will cover the task later.
Tasks & Deliverables
— Select a mastered sub-area activity and record a complete end-to-end process.
— Ensure hands and the procedure are constantly in focus.
— Provide live narration if fluent in English or ambient audio for post-recording narration.
— Deliver videos in MP4 format with accompanying JSON metadata.
— Maintain narration density at 25 words per minute; ensure 90%+ of speech describes the setting or task steps.
Required Skills
— Mastery of at least one specific sub-area activity from the provided list (e.g., cleaning, laundry, organizing, pet care, repairs, gardening, sewing, woodworking, automotive repair, art, technology use, personal care, medical procedures, culinary skills, lab protocols).
— Capability to record stable, clear POV videos with a smartphone.
— Ability to work in a real setting without third parties in frame.
— Competent in following a prepare → execute → finish script for filming tasks.
Nice-to-have Skills
— Experience recording tutorials or classes.
— Access to various settings for diverse video backgrounds.
— Owns equipment like a head/chest mount, image stabilization tools, or a good microphone.
Rules
— No personal data on video — no third-party faces, screens, documents, plates, addresses, mirror reflections.
— 100% human narration — no TTS or synthetic voice.
Engagement Details
— Compensation model: Hourly paid, considering the total number of hours for approved videos.
— Commitment Type: Flexible hours based on video submissions.
— Duration: Ongoing, with earnings based on the number of approved videos.
— Location: Remote, with flexible overlap with client's timezone.
— Start Date: Immediate start upon approval of test video.
УдалённоLocation: Remote, with flexible overlap with client's timezone
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Figma Research team is hiring an experienced researcher for our Rapid Research program. We're product builders who bring research expertise to the team, working closely with designers, product managers, and engineers to clarify problems, test ideas, and recommend what to change—often in one- to two-week sprints.
You'll rotate across product areas, ramp up quickly, and build relationships as you go, energized by unfamiliar products and ambiguous problems and ready to take initiative rather than wait for a fully scoped brief. You bring strong opinions about what makes a great experience, grounded in the needs of the people using it, spot connections across product areas, and combine deep qualitative and quantitative research expertise with a flexible, resourceful approach to moving quickly without sacrificing rigor. Beyond individual studies, you bring a clear point of view on what to build or change, tailor your communication to your audience, and are willing to challenge assumptions and say the hard thing with care—asking for help when you need it and offering it when others do.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Scope and run focused research in quick sprints, using sound methods to answer the questions most likely to change a product decision
Turn findings into specific recommendations a designer or PM can act on, working through tradeoffs and helping the team put them into practice
Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights
Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term
Contribute beyond research studies by using our products, joining design reviews, and helping teams recognize when they have enough information to act
Bring clarity to ambiguous problems, challenge assumptions, and adjust the scope or approach as you learn
Experiment with tools, templates, and workflows to make research faster and sharper
We'd love to hear from you if you have:
7+ years of experience in research at high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences
Proficiency in mixed methods research, including qualitative approaches such as interviews and quantitative approaches such as surveys and data analysis
Strong product judgment, with examples of specific recommendations you made and how they shaped the product, backed by strong communication and storytelling skills with a track record of securing executive buy-in
Experience ramping up quickly on new projects and delivering clear recommendations in one- to two-week research sprints, turning ambiguous problems into clear questions and a practical path forward
A scrappy, flexible approach, adapting to changing priorities and tight timelines while maintaining sound research methods, including active use of AI tools to improve speed, quality, or scale
While it's not required, it's an added plus if you also have:
Proficiency in designing and prototyping, ideally within the Figma suite of tools
Familiarity with researching design tools, developer tools, creative software, or other products people use to build things
A background in product design, product management, or engineering
Ability to combine product analytics with qualitative research to inform recommendations
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
TeamViewer is looking for an energetic and results-oriented Team Lead to support our EMEA Sales Development Representatives (SDR) outbound team. In this role, you will lead and develop a team of SDRs, helping them achieve their individual and team targets. Your key responsibilities will include coaching team members, supporting their development in outbound prospecting and sales skills, and ensuring strong performance and adherence to company processes and standards.
You will work closely with the Sales Development and Sales leadership teams to support pipeline generation and contribute to the overall success of the SDR organization.
Lead, motivate, and develop
a high-performing team of SDRs located across the EMEA region, supporting them in prospecting and pipeline generation. Provide regular coaching, feedback, mentoring, and ongoing development.
Execute established outbound strategies and processes
to support pipeline generation and achieve team and individual targets.
Create a culture of accountability and collaboration
within the team, motivating team members and supporting their continuous development.
Support and optimize processes and playbooks
to improve outreach efficiency, lead quality, and conversion rates, sharing feedback and improvement opportunities with the wider leadership team.
Collaborate with Sales and Marketing teams
to ensure alignment on messaging, campaigns, lead handover, and overall pipeline generation activities.
Monitor team performance and coach for success
, using relevant KPIs and performance data to identify development opportunities and support the team in exceeding targets.
Support pipeline and performance reporting
, providing relevant insights and updates to the Sales Development leadership team.
Act as a role model and first point of escalation
for the team, supporting operational excellence, employee development, and a positive team environment.
Requirements
3+ years of experience in sales development, inside sales, or a related role, with at least 1 year of experience in a leadership or team lead capacity.
Proven track record of coaching and developing sales professionals and supporting high-performing teams, preferably in a technology or software sales environment.
Good understanding of outbound prospecting strategies, sales methodologies (e.g. MEDDPICC), lead generation techniques, and sales pipeline management.
Excellent communication and interpersonal skills, with the ability to coach team members, build relationships, and collaborate effectively with stakeholders.
Analytical and data-driven mindset, with the ability to use CRM and sales enablement tools to monitor performance and identify opportunities for improvement.
Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities and business needs.
Fluency in English is mandatory; additional languages are a plus.
Bachelor’s degree in business, marketing, or a related field is a plus.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Poland
Workplace: fully
About the Client
Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors.
Role Overview
Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives.
Key Responsibilities
Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact.
Analyse existing partnerships and identify opportunities to increase revenue and margins.
Negotiate commercial conditions with PSPs, including discounts and referral terms.
Develop referral opportunities with existing PSP partners and facilitate introductions of new clients.
Create and execute joint development plans with key PSPs.
Track the progress of partnership initiatives and proactively identify areas for improvement.
Work closely with internal teams to ensure smooth execution of partner-related initiatives.
Requirements
2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role.
Previous experience within the FinTech, Payments, or PSP industry.
Practical experience working directly with Payment Service Providers (PSPs).
Strong ability to build and maintain long-term relationships with strategic clients and partners.
Excellent communication and negotiation skills.
Strong analytical mindset and ability to identify opportunities for account growth.
Languages: English B2, Russian C1.
Experience in fintech.
Key Soft Skills
Strong leadership mindset with a focus on team growth and development.
High level of ownership, accountability, and reliability.
Excellent communication and stakeholder management skills.
Ability to work collaboratively in a team environment.
Proactive approach to problem-solving and decision-making.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Cyprus
Workplace: fully
About the Client
Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors.
Role Overview
Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives.
Key Responsibilities
Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact.
Analyse existing partnerships and identify opportunities to increase revenue and margins.
Negotiate commercial conditions with PSPs, including discounts and referral terms.
Develop referral opportunities with existing PSP partners and facilitate introductions of new clients.
Create and execute joint development plans with key PSPs.
Track the progress of partnership initiatives and proactively identify areas for improvement.
Work closely with internal teams to ensure smooth execution of partner-related initiatives.
Requirements
2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role.
Previous experience within the FinTech, Payments, or PSP industry.
Practical experience working directly with Payment Service Providers (PSPs).
Strong ability to build and maintain long-term relationships with strategic clients and partners.
Excellent communication and negotiation skills.
Strong analytical mindset and ability to identify opportunities for account growth.
Languages: English B2, Russian C1.
Experience in fintech.
Key Soft Skills
Strong leadership mindset with a focus on team growth and development.
High level of ownership, accountability, and reliability.
Excellent communication and stakeholder management skills.
Ability to work collaboratively in a team environment.
Proactive approach to problem-solving and decision-making.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Lithuania
Workplace: fully
About the Client
Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors.
Role Overview
Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives.
Key Responsibilities
Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact.
Analyse existing partnerships and identify opportunities to increase revenue and margins.
Negotiate commercial conditions with PSPs, including discounts and referral terms.
Develop referral opportunities with existing PSP partners and facilitate introductions of new clients.
Create and execute joint development plans with key PSPs.
Track the progress of partnership initiatives and proactively identify areas for improvement.
Work closely with internal teams to ensure smooth execution of partner-related initiatives.
Requirements
2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role.
Previous experience within the FinTech, Payments, or PSP industry.
Practical experience working directly with Payment Service Providers (PSPs).
Strong ability to build and maintain long-term relationships with strategic clients and partners.
Excellent communication and negotiation skills.
Strong analytical mindset and ability to identify opportunities for account growth.
Languages: English B2, Russian C1.
Experience in fintech.
Key Soft Skills
Strong leadership mindset with a focus on team growth and development.
High level of ownership, accountability, and reliability.
Excellent communication and stakeholder management skills.
Ability to work collaboratively in a team environment.
Proactive approach to problem-solving and decision-making.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client is an international payment service provider focused on optimizing and scaling payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors.
Role Overview
Join as a Senior Account Manager and shape the future of PSP partnerships. You'll have the opportunity to build strong, long-term relationships with key partners, driving revenue and improving account performance. Engage in commercial negotiations, develop referral opportunities, and collaborate closely with internal teams to ensure the success of partner-related initiatives.
Key Responsibilities
Build and maintain strong, long-term relationships with key PSP partners, acting as their primary point of contact.
Analyse existing partnerships and identify opportunities to increase revenue and margins.
Negotiate commercial conditions with PSPs, including discounts and referral terms.
Develop referral opportunities with existing PSP partners and facilitate introductions of new clients.
Create and execute joint development plans with key PSPs.
Track the progress of partnership initiatives and proactively identify areas for improvement.
Work closely with internal teams to ensure smooth execution of partner-related initiatives.
Requirements
2+ years of experience in Key Account Management, Partnerships, Account Management, or a similar client-facing role.
Previous experience within the FinTech, Payments, or PSP industry.
Practical experience working directly with Payment Service Providers (PSPs).
Strong ability to build and maintain long-term relationships with strategic clients and partners.
Excellent communication and negotiation skills.
Strong analytical mindset and ability to identify opportunities for account growth.
Languages: English B2, Russian C1.
Experience in fintech.
Key Soft Skills
Strong leadership mindset with a focus on team growth and development.
High level of ownership, accountability, and reliability.
Excellent communication and stakeholder management skills.
Ability to work collaboratively in a team environment.
Proactive approach to problem-solving and decision-making.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
seniorSpain
San Francisco; Strong cross-functional communicator skilled in building collaborative relationships across all levels and managing global vendors across time zones
seniorChicago, Illinois
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Противоречивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; UNITED STATES - Remote, LATAM - Remote, EMEA - Remote