Team Lead, Sales Development - EMEA

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities TeamViewer is looking for an energetic and results-oriented Team Lead to support our EMEA Sales Development Representatives (SDR) outbound team. In this role, you will lead and develop a team of SDRs, helping them achieve their individual and team targets. Your key responsibilities will include coaching team members, supporting their development in outbound prospecting and sales skills, and ensuring strong performance and adherence to company processes and standards. You will work closely with the Sales Development and Sales leadership teams to support pipeline generation and contribute to the overall success of the SDR organization. Lead, motivate, and develop a high-performing team of SDRs located across the EMEA region, supporting them in prospecting and pipeline generation. Provide regular coaching, feedback, mentoring, and ongoing development. Execute established outbound strategies and processes to support pipeline generation and achieve team and individual targets. Create a culture of accountability and collaboration within the team, motivating team members and supporting their continuous development. Support and optimize processes and playbooks to improve outreach efficiency, lead quality, and conversion rates, sharing feedback and improvement opportunities with the wider leadership team. Collaborate with Sales and Marketing teams to ensure alignment on messaging, campaigns, lead handover, and overall pipeline generation activities. Monitor team performance and coach for success , using relevant KPIs and performance data to identify development opportunities and support the team in exceeding targets. Support pipeline and performance reporting , providing relevant insights and updates to the Sales Development leadership team. Act as a role model and first point of escalation for the team, supporting operational excellence, employee development, and a positive team environment. Requirements 3+ years of experience in sales development, inside sales, or a related role, with at least 1 year of experience in a leadership or team lead capacity. Proven track record of coaching and developing sales professionals and supporting high-performing teams, preferably in a technology or software sales environment. Good understanding of outbound prospecting strategies, sales methodologies (e.g. MEDDPICC), lead generation techniques, and sales pipeline management. Excellent communication and interpersonal skills, with the ability to coach team members, build relationships, and collaborate effectively with stakeholders. Analytical and data-driven mindset, with the ability to use CRM and sales enablement tools to monitor performance and identify opportunities for improvement. Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities and business needs. Fluency in English is mandatory; additional languages are a plus. Bachelor’s degree in business, marketing, or a related field is a plus. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.