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Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE TEAM & ROLE Ramp's procurement product is changing how companies buy. We've built the fastest intake-to-pay platform on the market. 3x faster than traditional P2P workflows, with AI that automates sourcing, contract extraction, approval routing, and invoice matching in one place. Customers save an average of 16% on vendor spend annually and eliminate 46+ hours of manual purchasing work every month. As a Procurement Product Activation Manager, you're the person who makes that real for our customers. You'll work directly with CFOs, controllers, and finance operations teams to design, configure, and launch Ramp's procurement product — helping them go from broken, manual buying processes to a streamlined system that their entire company actually uses. This is not a "follow the playbook" implementation role. You'll be redesigning how companies buy things, which requires equal parts process consulting, product expertise, and relationship management. 🎯 WHAT YOU'LL DO - Own procurement implementation for Commercial and upper Mid-Market accounts from close-won through go-live - Partner with CFOs, finance ops, IT, and legal stakeholders to map existing procurement workflows and design their future-state on Ramp through a change management process - When procurement and Bill Pay are both part of the deal, cover both — procurement is the priority, but you carry Bill Pay activation when it's bundled - Provide structured product feedback to Ramp's Engineering and Product teams based on what you see across implementations — this is a core part of the role - Partner with AEs and AMs when procurement configuration questions come up pre-close or during expansion 🧠 WHAT YOU BRING - Real procurement depth: you've lived inside procure-to-pay — whether at a company managing purchasing or at a platform like Coupa, Zip, Procurify, Stampli, or Ivalua. PO creation, approval routing, invoice matching, and ERP sync aren't concepts you read about; they're things you've configured or managed. - Customer-facing confidence: you run structured discovery, manage calls with multiple decision-makers, and can guide a Controller or AP Manager through a configuration decision without losing their trust - Strong follow-through: multiple implementations running at once, nothing falls through, customers don't have to chase you - Moves fast independently: Ramp's product ships constantly. You don't wait for someone to brief you on a new feature — you find it, figure it out, and update your approach. - Sharp product instincts: you can tell the difference between a user error, a training gap, and a real product limitation — and you say so directly to Engineering and Product, not just "the customer asked for X." 🌟 NICE TO HAVE - Experience at a procurement software company in an implementation, solutions, or customer success role - Familiarity with NetSuite, QuickBooks, or other ERP systems and how they integrate with procurement tools - Consulting background or experience at a company where structured discovery was a core skill. You know how to lead a call and leave with clear requirements 🏆 WHAT SUCCESS LOOKS LIKE - You're carrying 50–60 active implementations per quarter and customers are hitting go-live on schedule - Your CSM counterparts know what you're working on and why — handoffs are clean, nothing falls through the cracks between implementation and ongoing success - You've built or meaningfully improved at least one internal process — a playbook, a feedback loop with Product, a configuration template — that the team uses after you BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Cyprus; Lisbon; France; Serbia Workplace: remote About You You own the Subscriptions roadmap. Your core job runs end to end: research and discovery, prioritization, pushing work into development, delivery, and then educating the sales team and preparing the documentation that ships with each release. That means staying close to the publishers who run subscription businesses on Xsolla and to their subscribers. You find what moves retention and revenue, decide what gets built and in what order, and drive it from idea through delivery and adoption. Subscriptions depend on many products across Xsolla. You'll work with a tech lead and engineers, and coordinate across Payments, Anti-fraud, Auth, Catalog, Shop Builder, LiveOps, Analytics, and others.   What we're building Xsolla Subscriptions is a subscription monetization engine for games that covers the full lifecycle. Publishers use it to power battle passes, premium memberships, season passes, and other recurring mechanics — creating plans, running trials, and handling renewals, failed payments, and cancellations. Track subscribers, churn, and revenue in one place. As merchant of record, Xsolla also covers global recurring payments, tax, refunds, and chargebacks. The team owns that whole surface: plans and pricing, renewals and retry logic, trials and grace periods, churn and recovery, and the subscriber and publisher experience.   About Us Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Research and discovery. Study competitors, interview publishers and partners to uncover their needs, and dig into subscriber and payment data to find what's worth building. Collect requirements and design features. Turn findings into clear requirements and feature designs. Own the roadmap. Decide what gets built, in what order, and why. Maintain a clear rationale the team and stakeholders can rely on. Deliver and coordinate. Drive features to production and keep the cross-product dependencies moving. Post-delivery support. Support marketing materials preparation, train the sales team, and prepare integration-team materials and public documentation. Requirements 4+ years in product, with real time on subscription, billing, or payments products. A solid understanding of subscription economics and lifecycle, ideally in games — battle passes, premium memberships, season passes, and others. Comfort with billing mechanics: renewals, proration, dunning and retry, grace periods, refunds, chargebacks, and tax. A track record of taking features from research to shipped, and making prioritization calls without full information. Systems thinking: you understand how a pricing or billing decision compounds across many publishers and their subscribers. Daily use of AI tools is assumed and expected. It is a significant plus if you have a strategic vision for applying machine learning to core subscription challenges—such as churn prediction, retry timing, and dynamic pricing—or possess hands-on experience in the field. Why this team Subscriptions are one of the fastest-growing forms of monetization in games — predictable revenue, low overhead, strong loyalty — and now outpace one-off and in-game purchases in growth. Small gains in recovery or conversion have a huge impact across thousands of publishers. You'll own a high-impact product with direct visibility to engineering and business leadership. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

Location: Beijing, China Workplace: onsite RESPONSIBILITIES 1. Lead product planning and design for the company's white-label app store platform, enabling clients to rapidly build and operate their own branded app marketplaces on a shared platform infrastructure — covering core modules including the end-user app store, developer console, and operations backend. 2. Own the configurable product design of the white-label app store, including brand theming, page layout, content structure, operational rules, and role-based permissions — improving platform reusability and project delivery efficiency. 3. Design and optimize the full app lifecycle — from onboarding and submission for review, to publishing, search and recommendation exposure, and download conversion. 4. Engage with clients, business development, and operations teams to gather requirements; identify common needs across clients in areas such as app distribution, content operations, and campaign configuration; and consolidate reusable functional modules and configuration solutions to reduce repetitive custom development. 5. Collaborate with engineering teams to build out platform capabilities including multi-tenancy, permission frameworks, configuration backends, and module reuse — supporting continuous platform scaling and multi-project delivery. 6. Design developer platform capabilities including developer onboarding, app submission and review, version management, data dashboards, and settlement/revenue sharing modules. 7. Work with operations teams to design featured collections, campaign pages, and resource slot scheduling — supporting key app distribution initiatives and growth targets. 8. Partner with the monetization team on capabilities such as advertising, in-app purchase revenue sharing, and subscription services — exploring platform monetization models. 9. Track developments in the app store landscape, Android ecosystem, and overseas distribution markets; continuously refine product strategy in line with business growth. Requirements 1. Bachelor's degree or above; majors in Computer Science, Software Engineering, Information Systems, or related fields preferred. 2. 5–8 years of product management experience in internet products; experience with platform products, app stores, content distribution platforms, open platforms, or SaaS platforms preferred. 3. Proven experience designing complex backend systems or platform-type products; ability to independently lead product planning and delivery across multiple user roles and modules. 4. Strong familiarity with core app distribution flows, including app review, search ranking, recommendation mechanisms, chart strategies, and growth conversion. 5. Familiarity with white-label products, multi-tenant architecture, permission systems, or configurable backend design; hands-on project experience preferred. 6. Strong requirements analysis and abstraction skills; able to balance client-specific customization needs against scalable platform solutions. 7. Strong cross-functional communication and project execution skills; able to drive delivery in collaboration with engineering, QA, operations, and business teams. 8. Data-driven mindset; able to identify product issues through data analysis and drive iterative improvements. 9. Solid English reading and writing proficiency; experience with overseas markets or multilingual products preferred. Bonus Points 1. Experience with Google Play, Huawei AppGallery, Xiaomi App Store, or similar platforms. 2. Experience with the Android ecosystem, SDK platforms, or open platform products. 3. Experience with advertising platforms, monetization products, or growth products. 4. Experience with products targeting overseas markets, multiple regions, or multilingual user bases. 5. Familiarity with app review processes, compliance requirements, or security risk management. Job Description This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required. Privacy Notice & Data Processing Consent By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping. In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL): Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla. Sensitivity: We will handle your personal information with a high duty of care. Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us. If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data. Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Talisay, Philippines; Iloilo City, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Dipolog City, Philippines; Zamboanga City, Philippines; General Santos City (Dadiangas), Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Paris Workplace: Remote ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile gaming industry. Our Game Tech team builds scalable, reliable, and developer-friendly solutions for our studios. Our SDKs support various functionalities including ads, in-app purchases, segmentation, authentication, analytics, and more. We also manage a platform for Experimentation and Remote Configuration, CI/CD and an SDK to support cloud save and multiplayer functionalities. This role is fully remote within any EU based country. ROLE We’re looking for a Staff Unity Engineer to join our Engineering & Data team our SDK team of 10 engineers. In this role, you’ll deliver world-class solutions and drive the team towards technical excellence. You’ll be working on an SDK that empowers hundreds of engineers across our company to create engaging gaming experiences for millions worldwide. You will: - Design, develop, and maintain SDKs for Unity platform integration - Collaborate with game developers to understand their needs and optimize SDK performance - Troubleshoot and resolve complex issues - Ensure SDK compatibility across different Unity versions and platforms - Create clear documentation and sample implementations for SDK users - Implement best practices for performance optimization - Participate in code reviews and architectural decisions PROFILE - 8+ years of professional experience - 3+ years of experience in game development - Strong proficiency in Unity and C# - Strong knowledge of software design patterns and architecture - Excellent interpersonal and communication skills, capable of influencing teams and interfacing effectively with various stakeholders - Strong command of written and spoken English - Excellent problem-solving and debugging skills - Experience with performance profiling and optimization tools - Familiarity with CI/CD pipelines OUR STACK - Unity; C#; AWS; Kubernetes; Terraform BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Location: Canada What the Role Is Babylist serves nearly a million expectant parents every year through one of the most trusted registry experiences in the market. Wishlist is the next chapter — a product that keeps families connected to Babylist well beyond the newborn phase, giving parents of young children a simple, intelligent way to guide gift-giving for birthdays, holidays, and everything in between. This PM will own the product end-to-end: vision, roadmap, and execution. It sits within Babylist's consumer growth and LTV organization and reports to the Senior Director of Product. You'll run it like a general manager: accountable for the customer experience and the business it builds. This is a multifaceted job. Be the best Staff PM your team has ever worked with: opinionated, customer-obsessed, outcome-owning, force-multiplying. And help Babylist make the transition into AI-native product development by modeling what an AI-native PM does every day — in your own work and in the standards you set for the team around you. Who You Are You've built something from 0 to 1 — a product, a company, or a line of business. You've lived the uncertainty, the false starts, and the iteration, and you don't need a playbook to get moving. You have sharp product sense and judgment. You know what's worth building and what isn't, what the right UX is, and what will delight users. You can point to shipped work that proves it - both features you added for a better experience and ones you cut for simplicity. You think like a general manager, not a feature owner. You understand how a business like Babylist makes money and which levers actually move it, and you make roadmap calls with the unit economics in mind. You build engagement and growth loops. You understand activation, retention, and the push/pull triggers that bring users back around moments that matter. You're obsessed with customers. You talk to users directly, synthesize fast, and let what you hear actually change what you build. You can prioritize across a multi-sided product. Parents want simplicity, kids have preferences, gift-givers need guidance. You weigh all three without defaulting to whoever's loudest. You default to action in ambiguity . Faced with an unclear problem, your instinct is to try something and learn quickly. People who've worked with you would say you just get things done. You're comfortable getting hands-on when it's the fastest path to an answer — light SQL, Figma, or AI-assisted prototyping to test an idea or unblock a decision — and you know when to hand off to a specialist instead. You naturally reach for AI in your work . At Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. You also stand up working prototypes yourself, query the data and codebase directly, and contribute to code execution when that’s the most valuable use of your time. You learn visibly and adapt. The next 18 months won't look like the last. You reflect on what's working, change course when it isn't, and bring curiosity to ambiguity rather than anxiety. You're humble, low-ego, and work across team boundaries without waiting for permission. How You Will Make An Impact Make parents' lives easier by simplifying the answer to “what can I get your child for their birthday?” Extend Babylist's relationship with parents from the 40 weeks of pregnancy into the 1,000 weeks of early childhood that follow. Define and own the roadmap from today's MVP to a scalable, multi-sided gifting experience. Discover the needs of your customers: parents, grandparents, aunts, uncles, and gift-givers. Engage users during their most important moments: birthdays, holidays, and seasonal occasions Set the outcome metrics for the product and own the results — what moved, why, and what's next. Partner closely with engineering and design to run experiments and iterate fast, serving as the connective tissue between product, design, and engineering as the team grows. Why This Role You get access to nearly a million new parents per year from day one. Most founders spend years trying to acquire the audience this product already has. This is a net-new line of business with no prior PM, meaning the roadmap, the team shape, and the definition of success are yours to establish. There's a clear path to real revenue, and you'll be building something that matters to Babylist's long-term business. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: Vietnam The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Malaysia The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Hong Kong The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Palu, Indonesia Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Have a valid car driving licence Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Kendari, Indonesia Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Have a valid car driving licence Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Subic, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: City of Santa Rosa, Philippines; Calamba, Philippines; Lipa City, Philippines; Batangas City, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Bauang, Philippines; San Fernando City, Philippines; Rosario, Philippines; Calasiao, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Bacoor, Philippines; Dasmariñas, Philippines; Carmona, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Angeles, Philippines; San Fernando, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Remote Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. Our Risk & Compliance team is hiring a Senior AML Analyst who will improve the effectiveness, resilience, and scalability of our financial monitoring program. You will own Lithic's AML and financial crime monitoring program at the SOP and monitoring-engine level, and you will be the person who turns our agentic monitoring and investigation tooling into realized, defensible capacity. This is an ownership role, not purely a queue-based execution role: you’ll certainly handle escalations, exceptions, and perform population sampling, but the goal is routine, documented volume is increasingly absorbed by automation, and you own the design, tuning, and exception handling that sit around it. What You’ll Do: Own and continuously improve the AML and financial crime transaction monitoring SOPs, keeping them aligned to current regulatory requirements, evolving typologies, and operational reality Own the feedback loop into Lithic's monitoring engine: partner with your Analytics, Engineering, and Product peers to evaluate alert logic, assess rule and scenario effectiveness, and tune thresholds to reduce false positives while preserving coverage Lead the testing, deployment, and tuning of agentic transaction monitoring and investigation solutions, including documenting the investigative context the tooling needs to produce repeatable, examiner-ready output Investigate complex suspicious activity independently and prepare high-quality SARs and UARs; own escalations and the judgment-heavy cases automation cannot close unattended Supervise and quality-check alert review and investigative output, including AI-assisted output, so decisions hold up to bank partner and regulatory scrutiny Synthesize monitoring performance data, operational trends, and emerging financial crime risks into actionable program insights, and define and influence AML KPIs and KRIs Lead governance preparation for relevant oversight forums and support bank partner and exam-readiness deliverables Train and mentor analysts on investigations, money laundering typologies, and the agentic tooling, so program knowledge scales beyond any one person What you'll bring: 3+ years of AML/BSA and transaction monitoring experience in fintech, payments, or a bank-partnered environment Demonstrated ownership of end-to-end AML programs or work streams with limited guidance, including authoring and maintaining SOPs and preparing governance materials Deep knowledge of money laundering typologies and emerging financial crime trends, with the ability to investigate complex activity and prepare high-quality SARs and UARs independently Hands-on experience evaluating alert logic and assessing or tuning transaction monitoring rules and scenarios for effectiveness Comfort working with AI-assisted or agentic tooling, including how to test, tune, document, and defend AI-assisted decisions to bank partners and regulators Self-starter who can create structure where none exists and knows when to escalate and collaborate Strong written and verbal communication Solid grasp of the BSA/AML regulatory framework (USA PATRIOT Act, OFAC and sanctions, SAR requirements) Nice to Have: CAMS or CFE (preferred, or willing to obtain) Experience deploying or tuning AI, automation, or agentic tooling in a compliance or investigations context Experience with OSINT tooling and SQL or Snowflake for investigative data retrieval Card issuing, payments, or fintech experience with exposure to sponsor bank relationships Background in high-risk verticals (MRBs, crypto-adjacent businesses, or similar) The annual US salary range for this role is $65,000 - $120,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications. This is a remote position. However, candidates must be located in the United States. We do not offer visa sponsorship or assistance. Benefits for Full-Time US Employees: Unlimited PTO 12-weeks fully paid parental leave 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary) Work From Anywhere: work from anywhere in the world 4-weeks each year 3% cashback on card purchases with your complimentary Privacy.com employee account Health, vision, and dental insurance; HSA Contribution Match 401(k) match Voluntary Life Insurance and STD/LTD NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: Commuter benefit Catered lunch every Tuesday and Thursday