Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
Role Overview
We are seeking an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across key overseas markets.
This role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, regional payment infrastructures, and competitive positioning. The ideal candidate has hands-on experience operating P2P markets at leading exchanges (e.g., Binance, Bybit, Bitget) and can independently formulate expansion strategies while delivering measurable growth outcomes.
Key Responsibilities
Market Expansion & Growth Strategy
Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth
Monitor regional regulatory developments and assess their impact on P2P business models
Continuously adjust market strategy based on competitive landscape and market shifts
P2P Merchant & Ecosystem Management
Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures
Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness
Improve completion rate, trading efficiency, and dispute resolution performance
Develop structured management frameworks for regional merchant operations
Operational Optimization & Cross-Functional Collaboration
Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design
Provide structured feedback on product gaps, user pain points, and regional behavioral differences
Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling
Data Monitoring & Competitive Intelligence
Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate)
Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns
Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses
Requirements
5+ years of experience in platform operations; crypto / Web3 experience strongly preferred
Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China)
Experience at major exchanges
Strong understanding of:
P2P liquidity dynamics and spread formation
Regional payment systems (bank transfers, local e-wallets, alternative rails)
Proven ability to adapt operational strategy based on market and competitive changes
Strong analytical skills with data-driven decision-making capability
Excellent cross-functional collaboration skills
Fluent in English; Chinese or other regional languages are a plus
Preferred Qualifications
Experience managing regional teams, community contributors, or local operators
Strong understanding of overseas P2P fraud patterns and payment risks
Ability to independently articulate structural differences between regional P2P markets
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-AZ1 #LI-REMOTE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote Roles - CIS
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
Role Overview
We are seeking an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across key overseas markets.
This role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, regional payment infrastructures, and competitive positioning. The ideal candidate has hands-on experience operating P2P markets at leading exchanges (e.g., Binance, Bybit, Bitget) and can independently formulate expansion strategies while delivering measurable growth outcomes.
Key Responsibilities
Market Expansion & Growth Strategy
Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth
Monitor regional regulatory developments and assess their impact on P2P business models
Continuously adjust market strategy based on competitive landscape and market shifts
P2P Merchant & Ecosystem Management
Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures
Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness
Improve completion rate, trading efficiency, and dispute resolution performance
Develop structured management frameworks for regional merchant operations
Operational Optimization & Cross-Functional Collaboration
Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design
Provide structured feedback on product gaps, user pain points, and regional behavioral differences
Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling
Data Monitoring & Competitive Intelligence
Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate)
Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns
Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses
Requirements
5+ years of experience in platform operations; crypto / Web3 experience strongly preferred
Minimum 2–3 years of hands-on P2P operations experience in overseas markets
Experience at major exchanges
Strong understanding of:
P2P liquidity dynamics and spread formation
Regional payment systems (bank transfers, local e-wallets, alternative rails)
Proven ability to adapt operational strategy based on market and competitive changes
Strong analytical skills with data-driven decision-making capability
Excellent cross-functional collaboration skills
Fluent in English;
Preferred Qualifications
Experience managing regional teams, community contributors, or local operators
Strong understanding of overseas P2P fraud patterns and payment risks
Ability to independently articulate structural differences between regional P2P markets
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-AZ1 #LI-REMOTE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: South Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.
With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.
Job Type:
Full-time
Location:
Remote (Global)
Timezone:
US (Flexible)
Job Summary
We’re hiring a highly organized and proactive
Property Operations Manager (Hospitality)
to oversee the day-to-day operations of a growing portfolio of luxury vacation properties.
This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and takes full ownership of operational performance—from guest experience to vendor coordination and system optimization.
You’ll play a critical role in ensuring properties run smoothly, guests receive exceptional service, and operational systems continue to scale efficiently.
Key Responsibilities
Manage daily
operations across multiple short-term rental properties
Oversee cleaners, maintenance staff, and third-party vendors
Handle guest communication, ensuring rapid response times (
<5 minutes during active hours
)
Resolve guest issues efficiently while maintaining a high standard of service
Coordinate property turnovers, inspections, and readiness
Develop, document, and improve SOPs and operational systems
Monitor and optimize operational KPIs including guest satisfaction (
target: 4.8+ rating
)
Identify inefficiencies and implement scalable solutions
Ensure all properties remain fully operational and guest-ready at all times
Requirements
Must-Have:
Proven experience in
short-term rental, hospitality, or property management operations
Strong written and verbal communication skills
Ability to problem-solve under pressure in real-time situations
Highly organized with strong attention to detail
Self-starter with the ability to take full ownership of responsibilities
Nice-to-Have:
Experience managing multiple properties simultaneously
Familiarity with tools like
Guesty, PriceLabs, Slack, Notion, Asana, Google Workspace
Experience building SOPs and operational systems
Understanding of revenue management and dynamic pricing
Benefits
💻 Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive salary
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates; Hyderabad, India; Lahore, Pakistan
Eram Talent is seeking a Systems & Digital Operations Specialist to join our team in Saudi Arabia. The Systems & Digital Operations Specialist is responsible for the effective day-to-day administration, reliability, and continuity of TKS digital systems, user devices, and classroom technology that support teaching, learning, admissions, communications, and school operations. The role also provides operational support to the Operations team, contributing to school-wide readiness, coordination, and delivery. This is a non-managerial, hands-on role focused on execution, support, and coordination in line with TKS policies and procedures.
Key Responsibilities:
Administer and support core school systems including
PowerSchool
, Toddle, and Google Workspace for Education.
Manage user accounts, permissions, and access controls in line with school policies and data protection standards.
Monitor system availability and ensure timely escalation of technical issues.
Support setup, configuration, and maintenance of devices (iPads, laptops, and peripherals).
Maintain device inventory, lifecycle management, and coordinate repairs or replacements with vendors.
Provide support for classroom and shared-space AV systems (projectors, displays, conferencing tools).
Assist teachers and staff with basic troubleshooting for lessons, meetings, and school events.
Support academic year readiness including onboarding, class setup, and device allocation.
Maintain documentation, track tickets, licenses, warranties, and vendor coordination.
Provide operational and cross-functional support to Academic, Admissions, HR, and Operations teams.
Requirements
Bachelor’s degree in IT, Computer Science, or a related field (preferred).
Proven experience in IT support, systems administration, or digital operations.
Hands-on experience supporting user devices such as laptops and tablets.
Familiarity with systems like
PowerSchool
, Toddle, or similar SIS/LMS platforms.
Experience working with Google Workspace for Education or similar tools.
Strong organizational and documentation skills.
Ability to follow procedures and escalate issues appropriately.
Experience supporting non-technical users, ideally in a school environment.
Basic knowledge of AV/classroom technology systems.
Understanding of data protection, confidentiality, and IT security practices.
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates; Hyderabad, India; Lahore, Pakistan
Location: Baku
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications and Skills
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have
Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements.
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm).
JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Baku
Workplace: remote
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents.
Qualifications and Skills
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have
Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: South Jakarta, Indonesia
Our Client
Our client is a global
online trading and Forex investment group
with over 20 years of experience empowering the next generation of traders and investors across fast-growing markets. A pioneer in the early days of online Forex trading, they have built a strong global presence by providing reliable, regulated access to financial markets for millions of clients worldwide.
Today, the group supports over
2 million clients across more than 150 countries
, operating from regulated centres across Europe, Asia, and Africa. Their platform and solutions are designed to make Forex and broader financial market investing more accessible, giving individuals the tools, guidance, and flexibility to trade and invest with confidence, in their own time and on their own terms.
Driven by a clear mission and a promise of
Freedom to Succeed
, our client believes that risk-driven investing — when supported by the right technology and education — can unlock better financial opportunities. Internally, they foster an energetic and diverse culture, offering their people early responsibility, continuous learning, and the opportunity to grow their careers within a fast-growing global organisation.
The Role
We are seeking a detail‑oriented, analytical, and proactive Customer Operations Officer (Onboarding & Processing) to manage the complete lifecycle of client onboarding and financial transaction processing. This dual-role position is critical in ensuring seamless client experiences, regulatory compliance, and efficient handling of deposits, withdrawals, and other payment-related processes.
Onboarding:
Process and verify client onboarding documentation, ensuring accuracy, authenticity, and compliance with internal policies and regulatory requirements.
Manage the full client onboarding journey, ensuring all required KYC documents are collected, reviewed, and approved.
Conduct client screening and perform background checks to prevent fraudulent, abusive, or illicit registrations.
Monitor OCR systems and automated tools (robots) to identify unusual patterns or suspicious activity.
Oversee the complete onboarding lifecycle and escalate issues or challenges to senior staff when required.
Handle internal and external client inquiries related to the onboarding process via email and internal systems.
Review and validate supporting documentation submitted by clients.
Coordinate with outsourced service providers to ensure a smooth and efficient onboarding process.
Communicate and collaborate with internal departments to ensure accurate and timely transfer of information.
Identify and report any suspicious or unusual client activity to the relevant departments.
Detect discrepancies or errors in client account verification and take appropriate corrective action.
Processing:
Transaction processing.
Monitoring the correct workflow (deposit/ withdrawal process in internal systems).
Managing the full processing life cycle and ensure that any issues and challenges are addressed to Line Manager.
You will be required for customer relationship management: coordinate with clients for orders, payments and issue resolution; It is important that you are in constant contact with our payment providers and financial institutions to ensure we have ongoing smooth process.
It is important to Handle both internal and external customers' inquiries regarding payments through e-mails and other internal systems and check supportive documents.
To contact Payment Providers and various vendors to solve clients’ concerns and issues regarding Payments journey.
Communication and coordination with different departments to ensure smooth transfer of information.
You may be required to prepare and present reports to the management.
Requirements
Required qualifications
Education & Experience
University degree in Economics, Finance, Accounting, IT, Project Management, or a related field (preferred).
Fluency in Russian, Chinese or Farsi would be an advantage.
Previous experience in payment processing, financial institutions, payment providers, or the forex industry is an advantage.
Experience with CRM systems, client screening tools, and payment platforms is highly beneficial.
Technical Skills
Advanced PC skills and proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
Experience working with CRM tools and automated screening technologies.
Strong analytical and data interpretation skills.
Core Competencies
High attention to detail and strong accuracy in documentation and data processing.
Excellent verbal and written communication skills.
Strong problem‑solving abilities and the ability to identify and mitigate risks.
Customer‑focused mindset with strong relationship management skills.
Ability to work collaboratively within a fast‑paced team environment.
Strong prioritization, time‑management, and organizational skills.
Self‑motivated, goal‑oriented, and able to work with multiple competing priorities.
Commitment to continuous learning and professional development.
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Content & Marketplace Operations Manager to own how content, campaigns, and partner experiences are surfaced across x.la, Xsolla Mall, and key homepage surfaces.
This role is responsible for turning cross-functional priorities from Marketing, Business Development, Product, SEO, and Paid Media into a clear, prioritized content roadmap that drives awareness, engagement, and adoption across the ecosystem.
You will operate as a strong individual contributor with real ownership — consulting stakeholders, owning prioritization, and ensuring alignment with the VP of Marketing and VP of Xsolla Partner Network.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Marketplace & Homepage Ownership
Execute the content and placement plan across x.la and Xsolla Mall homepage and marketplace surfaces, as directed by Marketing, BD, and Product stakeholders.
Maintain the operational content programming roadmap, translating strategic priorities from Marketing, BD, and Product into actionable live-ops timelines.
Translate launches, campaigns, and partner initiatives into clear marketplace programming for execution.
Ensure alignment with leadership on priorities and trade-offs.
Content Operations & Live Ops
Manage day-to-day live operations across homepage tiles, featured placements, storefronts, and promotional modules.
Maintain content freshness, cadence, and quality across all marketplace surfaces.
Coordinate campaign launches and updates, including scheduling, QA, and go-live execution.
Work with stakeholders on a content calendar, planning out updates over time.
Work closely with Ops and Product teams to execute within existing CMS and tooling constraints.
Manage localization of landing pages and promotional assets with regional teams to ensure accurate and market-relevant content delivery.
Cross-Functional Coordination & Prioritization
Serve as the main point of contact for marketplace content execution requests from Marketing, BD, and other stakeholders.
Consult stakeholders to understand operational objectives, then
own prioritization and sequencing
of live-ops content.
Proactively flag conflicts, capacity risks, and trade-offs, ensuring leadership alignment.
Performance & Optimization
Provide operational tracking for live content, reporting on immediate performance indicators such as:
CTR and engagement
Platform health (freshness, utilization)
Partner with data and ops teams to ensure content performance dashboards are available and actionable for live-ops decisions.
Implement content and placement optimizations based on performance insights and marketing strategy.
Support experimentation efforts (e.g. placement testing, A/B tests where feasible).
Scaling & Enablement
Support x.la’s evolution into a scalable ecosystem of partner, brand, influencer, and creator storefront pages.
Help define templates, repeatable processes, and operating standards to support scale.
Normalize processes across x.la and Xsolla Mall where possible, adapting where necessary.
Provide structured feedback to ops and product teams on tooling gaps and improvement opportunities.
Build up a Content Calendar process to lay out a roadmap for content development
Qualifications & Skills
2–5 years of experience in content operations, digital merchandising, marketplace operations, or similar roles.
Experience managing homepage or platform content, content calendars, or live digital surfaces.
Demonstrated experience applying AI tools and agentic AI workflows (LLMs, AI agents, automation platforms) to content operations — not just familiarity, but practical integration into day-to-day work.
Ability to identify repetitive operational processes and design AI-driven automations (including autonomous or semi-autonomous agents) to improve speed, consistency, and scale.
Comfort working with evolving AI tooling; willingness to experiment with and iterate on AI agents and AI-assisted workflows.
Strong organizational skills with the ability to balance multiple stakeholders and priorities.
Comfortable working in evolving systems and building processes where tools are still maturing.
Analytical mindset with experience using data to guide decisions.
Familiarity with CMS platforms, project tracking tools, and dashboards.
Nice to Have (AI Automation Skills)
Experience building agentic workflows using tools such as Claude, n8n, or similar platforms.
Familiarity with connecting AI tools to operational systems (CMS, project management, communication platforms) for end-to-end automation.
Track record of reducing manual operational overhead through AI-assisted processes.
BENEFITS:
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: https://xsolla.com/careers
Location: South Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.
With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.
Job Type:
Full-time
Location:
Remote (Global)
Timezone:
US (Flexible)
Job Summary
We are hiring a highly organized and proactive
Operations Manager
with experience in short-term rentals or hospitality to oversee day-to-day operations across a portfolio of luxury properties.
This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and takes full ownership of operational performance, guest experience, and system improvements.
Key Responsibilities
Manage daily operations across multiple short-term rental properties
Oversee cleaners, maintenance staff, and third-party vendors
Handle guest communication, ensuring rapid response times (<5 minutes during active hours)
Resolve guest issues efficiently while maintaining a high standard of service
Coordinate property turnovers, inspections, and readiness
Develop, document, and improve SOPs and operational systems
Monitor and optimize operational KPIs including guest satisfaction (target: 4.8+ rating)
Identify inefficiencies and implement scalable solutions
Ensure all properties remain fully operational and guest-ready at all times
Requirements
Proven experience in short-term r
ental, hospitality, or property management
operations
Strong written and verbal communication skills
Excellent problem-solving ability under pressure
Highly organized with strong attention to detail
Ability to work independently and take full
ownership of responsibilities
Experience managing
multiple properties
simultaneously
Familiarity with PMS platforms (e.g.,
Guesty
)
Experience with tools such as
Slack, WhatsApp, Notion, or Asana
Exposure to dynamic pricing tools (e.g.,
PriceLabs
)
Experience building
SOPs and operational systems
Basic understanding of revenue management in hospitality
Benefits
💻 Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive salary
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
Technical Service Operations Lead (TSO Lead), Kuala Lumpur
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to have:
Experience in the gaming, payments, or fintech industry.
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
BENEFITS
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: Careers | Xsolla
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Event Operational and Technology Assistant Vice President to join the Global Events team. This role is ideal for someone with hands-on CVENT or event technology experience who enjoys owning the digital backbone of events from registrations and event websites to invitations and attendee communications.
This individual will work closely with event leads and support a global calendar of high-profile client events, conferences, and internal programs.
Responsibilities
Manage event technology execution across global events using CVENT.
Build and manage event registration sites, agendas, forms, and workflows.
Create and deploy event invitations, confirmations, reminders, and post‑event communications.
Manage attendee data, reporting, and list accuracy across multiple events.
Support onsite registration setup, badge printing, and troubleshooting.
Maintain event calendars, timelines, and technology documentation.
Partner with internal teams such as Marketing, Events, Compliance, and Legal to ensure accurate content and approvals.
Support integrations with other tools and apply best practices for data hygiene and reporting.
Qualifications
6+ years of experience in event technology and attendee management
Hands-on experience with registration website platforms such as CVENT
Proficient programming skills of HTML and CSS is beneficial
Onsite event registration experience
Experience with virtual meetings and event platforms
Strong proficiency with Microsoft Office , specifically with Excel (comfortable with VLOOKUP function) and PowerPoint
Strong attention to detail and comfort managing large datasets and registrations
Excellent written and verbal communication skills at all levels
Strong client management skills with the ability to influence and lead by example, fostering a positive environment
Motivated, self-starter, able to take direction and work independently
Comfortable supporting multiple events simultaneously across time zones
Organized, proactive, and eager to grow within global event operations
Benefits
The base salary range for this role is $90,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: British Columbia
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications & Skills:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Experience in the gaming industry is required. Payments or fintech industry experience is a plus.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
The listed range is specific to British Columbia and varies based on factors such as location and experience.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a Staff Program Manager for our Central Engineering Operations team to help us reach our goals and help our Engineering team be the best that it can be!
The mission for the Staff Program Manager, Central Engineering Operations, is to drive operational excellence and improve execution effectiveness across key Engineering and R&D areas. Our Engineering organization is grouped into a number of functional global groups that are utilizing various processes, systems, tools, and KPIs in order to jointly deliver best-in-class data pipelines and drive innovation.
The role focuses on increasing engineering and R&D efficiency and effectiveness in delivering our strategic objectives by leading end-to-end major process and efficiency improvement projects and programs.
As the majority of the processes belong to the software development industry, the role assumes you have broad experience in software development, leading multiple programs, and shipping software from start to finish. You have worked closely with cross-functional teams with design, research, product, and engineering. Preferably, you work at a tech company and are heavily involved in engineering operations, understanding how engineering and R&D processes work under the hood and how to take them to the next level, leveraging data-driven approaches.
We want you to bring your passion for problem-solving, experience in the tech world, and the drive to help us get to the next level, and have some fun along the way.
This is a full-time position based out of our Novi Sad office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Ensure operations and strategy execution work seamlessly and effectively, and streamline engineering and R&D processes to be simple, value-oriented, and scalable.
Lead and manage engineering and R&D process enhancements to set up or improve engineering and cross-departmental processes, and be responsible for transitioning them to operational state (all in coordination with key stakeholders), resulting in documented, repeatable, and measurable processes. This includes end-to-end work from problem definition and data analysis through solution proposal, alignment with R&D leadership, and execution and adoption of the changes.
Partner with engineering group leaders to improve planning, execution, and operational health within their organizations, with a particular focus on increasing the efficiency, stability, and effectiveness in the delivery of their strategic objectives.
Support engineering leadership in quarterly planning, tracking OKRs, and driving execution against strategic priorities in consistent alignment with engineering-wide and R&D policies and practices.
Provide technical leadership and guidance to the team of operations managers to manage engineering initiatives, solve problems, and optimize and automate routine operations, increasing the team's and engineering's value-added time.
Work closely with senior engineers and leadership teams to ensure strict adherence to operational processes. Conduct audits and check-ins to identify areas for improvement and ensure continuous process refinement.
Collaborate with operations managers and cross-functional partners to improve execution, automate workflows, and increase operational efficiency, and also directly contribute to the improvement and support of our internal knowledge management process and information structure in collaboration with other Ops and PMO teams.
Manage R&D-wide initiatives. Coordinate and oversee the preparation, planning, and delivery of engineering updates, events, and R&D-wide initiatives, ensuring alignment with corporate goals.
Drive operational excellence across R&D: spearhead and champion global operational strategies, focusing on optimizing engineering processes to be more efficient, scalable, and aligned with the company’s long-term vision.
Skills We’re Looking For
6+ years of experience in technical/operations management in the technology/software development industry with technical expertise that enables you to define automation requirements, automate operational workflows, and perform data analysis using query languages and AI.
Ability to work directly with senior leadership on programs, including leading R&D-wide (engineering, product, design, security) initiatives from start to finish.
Proven experience in optimizing operations on an Engineering and R&D scale, creating actionable plans, and managing execution to enhance operational effectiveness, efficiency, and scalability across multiple engineering teams and departments, and adhering to various compliance requirements.
You can facilitate discussions with engineering subject matter experts on topics such as System Design, Data Architecture, Infrastructure Management (including cost management), Quality, etc., in the context of engineering operations.
Ability to leverage AI to increase your own productivity and leverage it in the solutions you’re building.
Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels.
A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills.
Bonus Skills
Experience driving projects end-to-end, and shipping complex, large-scale software projects with global teams utilizing different SDLCs.
Familiarity with project management tools like Jira and analytical tools like Looker and Sigma.
Experience working at cloud platforms and SaaS companies in the past is a plus.
Familiarity with the following technologies is a plus: Cloud service providers (AWS, GCP, Azure), ETL or ELT, modern data stack.
#LI-DC1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional B2B professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Type:
Full-time
Location:
Remote
Engagement:
Independent Contract
Job Summary
This is a senior-level
Head of Revenue Operations (RevOps)
role combining internal ownership and client-facing delivery. You will design, build, and optimize revenue systems while also leading RevOps engagements for external clients.
This role is ideal for someone who can
architect CRM systems from scratch, build integration workflows, and translate complex revenue data into strategic decisions
.
You’ll start as an individual contributor and quickly evolve into building and leading a RevOps team.
Key Responsibilities
CRM Architecture & Data Management
Own and optimize the HubSpot CRM: pipeline design, lifecycle stages, data models, and automation workflows
Define and enforce data standards across CRM and GTM tools (HubSpot, Airtable, outbound platforms)
Continuously audit and improve data quality, attribution logic, and record consistency
Build and maintain integrations across the revenue stack using tools like n8n, Zapier, or APIs
Revenue Analytics & Reporting
Develop real-time reporting systems for pipeline health, conversion rates, and revenue performance
Define and own key GTM metrics (pipeline coverage, CAC, LTV, retention, forecast accuracy)
Deliver actionable insights and strategic recommendations to leadership
Build executive-ready dashboards and client-facing reporting frameworks
RevOps-as-a-Service Delivery
Lead CRM audits and RevOps assessments for external clients
Design and implement CRM systems (HubSpot, Salesforce) for client organizations
Act as a trusted advisor on revenue operations, reporting, and system architecture
Build scalable playbooks and frameworks for RevOps service delivery
Systems Integration & Automation
Design automation workflows across CRM, outbound tools, and data platforms
Integrate billing systems (e.g., Stripe) with CRM for revenue tracking
Leverage AI tools (e.g., Claude, Gemini) for reporting, documentation, and workflow optimization
Ensure scalable, reliable system architecture across all tools
Requirements
Core Requirements (Non-Negotiable)
Advanced
HubSpot CRM architecture experience
(designing systems from scratch)
Strong experience with
workflow automation and integrations
(n8n, Zapier, Make, APIs)
Deep understanding of
revenue analytics
(pipeline velocity, CAC, retention, forecasting)
Working knowledge of
Salesforce (SFDC)
and CRM migration strategies
Proven ability to operate in both
internal RevOps and client-facing environments
Preferred Qualifications
Hands-on experience with
n8n in production environments
Background in
RevOps consulting or agency delivery
Experience integrating
Stripe or billing systems
into CRM workflows
Familiarity with
AI tools for automation and analytics
Experience hiring and mentoring junior RevOps talent
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Seoul, South Korea
About the role
Manage technical operations teams consisting of encoding operators, mastering operators and audio/media operators located in Seoul as an extension of a larger global team of individuals supporting Pixelogic’s global operation
.
In this role the candidate will be responsible for overseeing day-to-day deadlines, communicating with project management staff and company executives.
The candidate will be responsible for overseeing day-to-day deadlines, communicating with project management staff and company executives. In addition, this position will be the primary point of contact with the global department leads located in Los Angeles, California, and will be responsible for training and documenting new/different procedures, maintaining a continuity of business procedures between Los Angeles, London, Cairo, Cape Town, Tokyo, and Seoul. The ideal candidate will have a solid understanding of the technical aspects of the various content specifications.
They will be highly motivated, possess a flexible attitude, and adapt quickly in a fast paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads. Attention to detail and efficient multitasking are mandatory. Extensive knowledge of video encoding and transcoding systems is essential. A background in processing UHD media is a plus. The candidate will be trained as a Pixelogic pHelix systems expert to support, train and advise operations across APAC. The candidate will support the APAC executive team in rolling out new initiatives to customers and attending meetings as a Subject Matter Expert (SME).
Responsibilities
• Lead and support a large team within a time-sensitive and demanding environment.
• Oversee day-to-day local technical operations.
• Ensure deliveries are met.
• Maintain constant communication with cross-functional support teams to ensure proper operations.
• Forecast project capacity requirements and create production action plans.
• Manage timely data collection to update operations metrics to achieve productivity targets, eliminate inefficiencies, and adhere to the highest service quality standard.
• Continuously develop and deliver technical training programs for the technical operations team.
• Train and document new/different procedures.
• Implement operational policies and quality assurance protocols to meet quality standards of leading streaming service providers.
• Act as the primary point of contact with the global department leads located in the US.
• Collaborate and communicate directly with project management staff and company executives.
• Act as the primary point of contact with the global department leads located in the US.
• Partner with Technology team to introduce and improve proprietary tools and systems.
• Continuously researching and identifying new tools and systems to enhance operational workflows and capabilities.
• Ensure information security objectives are translated into tactical goals that guarantee information security objectives are met and exceeded.
• Become a pHelix systems expert and provide support as needed to ensure continuous worldwide operations. Support, train and advise the local Project Management staff as needed.
• Support the APAC executive team and participate with customers as a SME.
• Other related tasks as assigned to fulfill responsibilities.
Requirements
· Fluency in English and Korean
· Bachelor’s degree or equivalent trade-specific education
· Management experience
· 8 + years of experience in Digital Media and post-production project management.
· 2+ years in audio post-production or media service projects for film and tv
· Excel and other MS Office application software
· Non-linear video workstation editor skills
· Experience in post-production media workflows including tools such as Telestream Vantage, Da Vinci Resolve, Adobe Premiere, and ProTools.
· Clear understanding of subtitling specifications and formats, audio sample rates, video frame rates and compressions, SMPTE timecode, and traditional multi-channel audio configurations (2.0, 5.1, 7.1) is necessary.
· Familiarity and working knowledge with some of the tools and applications including but not limited to DVS Clipster, Colorfront Transkoder, and Aurora are essential.
· Clear understanding of 4k(UHD) and HDR is required.
· Experience in IMF mastering is a huge plus.
· Proficient with Mac OS, Windows, and Linux systems.
· Demonstrable experience in picture and audio editing and transcoding is required.
· Solid knowledge of digital file formats.
· Knowledge of color space, aspect ratio, transfer characteristics, video and audio codecs, compression, and other characteristics associated with media is required.
· Problem solver with a creative and innovative approach with the ability to think out of the box.
· Ability to multitask.
· Excellent communication skills.
· Passionate about quality, customer experience, and customer service excellence.
· Ability to handle high-pressure situations and sensitive information.
· Ability to prioritize, manage orders and work well close to deadlines whilst producing high-quality work.
· Detail oriented and strong organizational skills.
· Ability to operate on own initiative while also working in a collaborative environment.
· Ability and willingness to learn new methods, procedures, or techniques and take on new tasks.
· Experience managing a team to meet deadlines.
· Ability to understand, correct and document procedural issues in the operation.
· Excellent communication skills over phone and email
· Deep sense of urgency and ability to work in a fast-paced environment with self-direction.
· Problem solver with a creative and innovative approach and ability to think out of the box.
· Outstanding attention to detail
· Ability to work flexible shifts and hours as required to support operations.
Benefits
Equal Opportunity Employer
We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status.
고용 평등 기업
저희는 고용 평등 기업으로, 인종, 종교, 피부색, 성별, 성 정체성, 장애, 나이, 성적 지향성, 국적, 결혼 유무, 시민권, 참전용사, 군인 혹은 기타 법적 보호를 받는 지위가 채용 결정 시 아무런 영향을 주지 않습니다.
Benefits & Perks
Robust pension plan
Global company with a diverse and inclusive environment
Career development, learning programs focused on sharpening leadership skills
Collaborative, team-based structure
Location: Madrid, Alcobendas, Spain
HR Generalist – Talent & HR Operations
📍 Madrid
We are growing our HR team in Madrid and are looking for an
HR Generalist
who is passionate about
Talent Acquisition and HR operations
to join our team.
This role will play a key part in strengthening our
recruitment strategy and talent pipeline
, helping us attract great talent while also supporting core HR activities. You will work closely with the
HR Manager
and collaborate with the wider HR team to support the continued growth of our operations in Spain.
Key Responsibilities
• Support end-to-end recruitment processes, including sourcing, screening and coordinating interviews
• Build strong candidate pipelines through LinkedIn, job platforms and external partnerships
• Collaborate with universities and schools to attract early talent
• Work closely with the marketing team on employer branding and recruitment initiatives
• Support onboarding processes for new hires
• Assist with HR operations and administrative tasks when needed
• Maintain HR documentation and support employee lifecycle activities
• Contribute ideas to improve recruitment strategies and talent attraction initiatives
What we are looking for
• 3–4 years of experience in
HR, Talent Acquisition or HR Generalist roles
• Strong interest in
recruitment strategies and sourcing candidates
• Experience working with
LinkedIn and recruitment platforms
• Organised, proactive and able to manage multiple priorities
• Fluent in
English and Spanish
•
Portuguese would be a strong plus
Why join us?
• Opportunity to grow within an
international and fast-growing company
• Work closely with the HR Manager and be part of shaping the HR function in Spain
• Dynamic, collaborative and international work environment
• Competitive salary package
If you enjoy
finding talent, building recruitment strategies and contributing to HR initiatives
, we would love to hear from you.
Location: Vancouver, BC, Canada
Position Title:
Senior Project Manager
Studio/Department:
Operations
Employee Type:
Full Time, Regular
Location:
Remote ( within BC, Canada)
Salary Range:
$90,000 - $100,000 CAD
Ravenwake Games is the newest studio within Enad Global 7, a global leader in video game development and publishing. Backed by iconic franchises such as EverQuest®, PlanetSide®, DC Universe™ Online, Dungeons & Dragons Online®, The Lord of the Rings Online™, Magic: The Gathering Online, and MechWarrior®, we draw on a legacy of genre‑defining experiences. We’re committed to delivering entertainment that inspires, engages, and unites players around the world. At Ravenwake Games, our mission is to craft immersive worlds that bring players together, build vibrant communities, and deliver unforgettable gameplay at every turn.
Description
The
Senior Project Manager
is responsible for driving the overall planning, management and completion of Operations projects across our organization and its affiliates. The Senior Project Manager is responsible for providing delivery leadership and execution support to multiple shared services teams and game teams across our studios. This role focuses on enabling teams by driving technically complex initiatives—such as platform services, tooling, infrastructure, and cross-studio programs—rather than owning feature delivery within a single game team.
The ideal candidate is technically fluent, comfortable operating across multiple stakeholders, and excels at bringing structure, visibility, and predictability to projects that span teams, disciplines, and time zones. The ideal candidate understands game development pipelines, can speak the language of engineers and technical leads, and brings structure, predictability, and risk management to fast-moving creative environments.
Key Responsibilities
Project & Program Leadership
Lead end-to-end planning and execution of complex projects (e.g., service upgrades, tooling, integrations, live ops initiatives).
Define project scope, milestones, dependencies, and delivery plans across multiple teams and time zones.
Drive execution against schedules while balancing quality, technical debt, and production realities.
Define standardized project management processes, tools, workflows.
Mentor other project managers
Cross-Team Project Leadership
Lead and coordinate initiatives that support multiple game teams and shared services teams.
Own integrated project plans, milestones, dependencies, and delivery timelines.
Enable alignment and execution without direct line management authority over delivery teams.
Technical Enablement & Partnership
Translate technical strategies and architectural decisions into clear execution plans, timelines, and risks.
Ensure teams have visibility into delivery progress, impacts, and adoption timelines.
Partner closely with stakeholders to translate designs into executable project plans.
Act as a bridge between technical teams and non-technical stakeholders, ensuring clarity and alignment.
Process & Delivery Governance
Establish and maintain consistent project management practices across shared services initiatives.
Facilitate planning, execution, and retrospectives for cross-team efforts with a focus on delivery outcomes.
Track progress and delivery metrics, manage dependencies and risks; proactively escalate and resolve blockers.
Implement and continuously improve methodologies and processes.
Stakeholder & Communication Management
Act as a primary point of coordination between shared services teams and supported game teams.
Provide clear, concise status reporting to studio leadership and senior stakeholders.
Manage expectations and trade-offs across competing priorities and timelines.
Communicate status, risks, and trade-offs clearly to studio leadership and stakeholders.
Align project priorities with product, publishing, and business objectives.
Support go-to-market timelines, certification, and launch readiness.
Risk, Dependency & Change Management
Identify, understand, and manage technical, operational, and resourcing risks that may impact teams.
Drive mitigation plans and manage changes while minimizing disruption.
Support release coordination, rollout planning, and adoption of shared services and tools.
Manage change requests while protecting team focus and delivery commitments.
Ensure lessons learned are captured and applied.
Required Qualifications
7+ years of senior project or program management experience in technical or software-driven organizations.
Bachelor's degree in a relevant field; PMP or CSM certification is preferred.
Demonstrated experience managing cross-team, shared-services initiatives.
Experience with budget planning, ROI analysis
Strong understanding of software development lifecycles, infrastructure, and technical delivery models.
High degree of initiative, self-starter, looks for opportunities to make improvements
Experience working in data analytics a plus
Proven ability to influence and coordinate without direct ownership of delivery teams.
Excellent communication skills with both technical and non-technical stakeholders.
Demonstrated ability to manage multiple concurrent projects with high interdependency.
Excellent communication skills, with the ability to engage deeply with technical teams.
Ability to pivot quickly when priorities shift, demonstrating both adaptability and agility.
Excellent and effective problem solving and time management skills.
Creative, self-driven with a strong work ethic.
Administrative knowledge and experience of Jira and Confluence with hands on experience in setting up projects, dashboards, reporting capabilities, and custom JQL filters.
Solid Microsoft Excel skills (e.g., functions, formulas, PivotTables, data validation, charts)
Game Industry experience and a passion for games especially MMOs
Comfortable reviewing technical documentation, architecture diagrams, and release plans.
Experience working in a centralized/shared services organization
Be Aware of Fraudulent Recruiting Activities
Ravenwake Games
will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.
**Ravenwake is an Equal Opportunity Employer.**
Location: South Africa; Mexico; Colombia; Panama; Brazil; Argentina
About Huzzle
At Huzzle, we connect exceptional B2B professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
This opportunity is with a fast-growing
AI-powered Go-To-Market (GTM) systems company
focused on helping modern revenue teams scale efficiently.
The company builds
automation-driven revenue engines
that turn market signals into qualified pipeline. Their infrastructure combines AI agents, workflow automation, outbound platforms, and CRM architecture to help growth-stage companies ($1M–$100M+ ARR) build systematic competitive advantages without scaling headcount.
Job Type:
Full-time
Location:
Remote
Engagement:
Independent Contract
Key Responsibilities
CRM Architecture & Revenue Systems
Own the company’s
HubSpot CRM architecture
end-to-end including pipelines, lifecycle stages, workflows, custom properties, and reporting.
Design scalable
revenue data models
that align CRM activity with pipeline and revenue outcomes.
Define and enforce
data standards across the GTM stack
including HubSpot, Airtable, outbound tooling, and AI systems.
Conduct ongoing CRM audits and maintain
data integrity, deduplication, and attribution accuracy
.
Revenue Analytics & Reporting
Build reporting frameworks that track
pipeline health, revenue velocity, conversion rates, and retention metrics
.
Develop dashboards that help leadership understand
what’s happening in the business in real time
.
Deliver strategic revenue insights and performance reports to executive leadership.
Build
client-facing analytics dashboards
used for operational reviews and strategic decision-making.
RevOps Consulting & Client Delivery
Conduct
RevOps assessments and CRM audits
for client organizations.
Design and implement
HubSpot and CRM infrastructure
including automation, integrations, and reporting.
Operate as a
senior RevOps advisor
in client engagements, providing guidance on pipeline architecture, analytics, and systems strategy.
Develop playbooks and frameworks that enable RevOps delivery to scale.
Systems Integration & Automation
Build and manage
automation workflows using n8n or equivalent integration tools
.
Connect CRM systems with outbound tools, enrichment platforms, and operational databases.
Implement integrations between CRM systems and billing platforms such as Stripe.
Use AI tools to automate reporting, data analysis, documentation, and operational workflows.
RevOps Practice Development
Help build and scale the
RevOps practice within the organization
.
Contribute to hiring and mentoring junior RevOps analysts and operations specialists.
Develop internal frameworks and best practices for RevOps service delivery.
Requirements
Core Qualifications
Deep
HubSpot CRM architecture expertise
with experience building systems from the ground up.
Proven experience designing
revenue pipelines, lifecycle models, and CRM data structures
.
Hands-on experience building integrations using
n8n, Zapier, Make, APIs, or webhook-based workflows
.
Strong
revenue analytics skills
, including pipeline coverage modeling, CAC analysis, and cohort retention analysis.
Experience implementing
automation-driven GTM systems
across CRM, outbound tools, and data platforms.
Working knowledge of
Salesforce CRM
, including data models, reporting, and migration planning.
Ability to translate complex operational data into
clear strategic recommendations
.
Preferred Experience
Experience delivering
RevOps consulting or agency-style CRM implementations
.
Hands-on production experience with
n8n automation workflows
.
Experience integrating
Stripe or billing platforms with CRM systems
.
Familiarity with
AI tools used in operations workflows
(e.g., AI-assisted reporting, workflow automation, documentation generation).
Experience hiring or mentoring
RevOps analysts or CRM administrators
.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
УдалённоГеография найма не уточнена
УдалённоSouth Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic; Timezone:
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоSouth Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic; Timezone:
ОфисleadKuala Lumpur
Salt Lake City, Utah, United States; Comfortable supporting multiple events simultaneously across time zones
УдалённоleadГеография найма не уточнена
Novi Sad, South Bačka, Serbia, EMEA
УдалённоheadSouth Africa
Seoul, South Korea
seniorVancouver, BC, Canada; The ideal candidate is technically fluent, comfortable operating across multiple stakeholders, and excels at bringing structure, visibility, and predictability to projects that span teams, disciplines, and time zones; Define project scope, milestones, dependencies, and delivery plans across multiple teams and time zones
УдалённоheadSouth Africa; Mexico; Colombia; Panama; Brazil; Argentina