Location: Philippines
About the Role
We are seeking an organized, detail-oriented
Surgical Coordinator & Patient Scheduler
to oversee end-to-end surgical scheduling and patient coordination.
In this role, you will be the central operational link between patients, surgical facilities, and our clinical team. You will communicate procedure details directly to patients, manage required surgical documentation, follow up on outstanding pre-operative requirements, and maintain an optimized, conflict-free surgical calendar.
Requirements
Key Responsibilities
1. Surgical Scheduling & Calendar Management
Coordinate and schedule surgical procedures across providers, operating rooms, and surgical centers.
Align surgeon availability, facility block times, and patient preferences to keep the surgical schedule organized and fully optimized.
2. Patient Communication & Procedure Guidance
Communicate directly with patients via phone and email regarding upcoming surgical procedures, arrival times, and facility guidelines.
Walk patients through procedure expectations, answer logistical questions, and provide clear pre-operative instructions.
3. Surgical Documentation & Pre-Op Requirements
Collect, verify, and organize all necessary surgical documentation, including consent forms, physician orders, and clearance notes.
Proactively track and follow up on outstanding surgical requirements (e.g., lab work, cardiac/medical clearances, imaging) to prevent procedure delays or cancellations.
4. Clinical Team & Facility Coordination
Maintain continuous communication with physicians, clinical staff, and surgical facility schedulers to resolve conflicts and update schedule changes in real time.
Ensure all clinical notes, surgical packets, and required materials are finalized and accessible to the care team well before the surgery date.
Qualifications & Requirements
Experience:
2+ years of medical scheduling experience, with direct background in surgical coordination and procedure management.
Workflow Expertise:
Solid understanding of surgical clearance processes, pre-op document tracking, and facility block scheduling.
Communication:
Clear, professional, and empathetic verbal and written English skills for patient and provider interactions.
Technical Proficiency:
Experience managing Electronic Health Record (EHR/EMR) systems, digital calendars, and cloud communication platforms.
Organization:
Exceptional multi-tasking skills and attention to detail to track multiple patient requirement lists simultaneously without missing deadlines.
Location: Philippines
About the Role
We are seeking an outgoing, articulate, and customer-service-driven
Patient Outreach & Referral Coordinator
to lead our patient engagement and referral management workflows.
In this role, your primary responsibility will be connecting directly with patients via phone calls and text messaging. You will manage incoming/outgoing specialist referrals, conduct proactive outreach to patients to guide them through care steps, and ensure seamless follow-up. If you naturally enjoy speaking with people, building rapport over the phone, and providing a warm customer service experience, this position is ideal for you.
Requirements
Key Responsibilities
1. Phone & Text Patient Outreach
Conduct outbound phone calls and send text communications to connect with patients regarding appointment reminders, care updates, and follow-ups.
Serve as an empathetic, friendly, and reassuring point of contact for patients navigating their care plans.
Maintain high call volume standards while ensuring every patient feels listened to and supported.
2. Referral Management & Specialist Tracking
Process, log, and track inbound and outbound patient referrals to external specialists and diagnostic centers.
Perform follow-up outreach with specialist offices and diagnostic facilities to confirm appointment dates and obtain clinical consult notes.
Keep patients continuously updated via phone or text on the status of their pending referrals.
3. Customer Service & Patient Retention
Apply strong customer service skills to answer patient inquiries, address concerns, and de-escalate patient frustration over the phone.
Reach out to overdue or un-scheduled patients to assist them in getting their required care booked promptly.
Document all phone conversations, text exchanges, and referral tracking updates accurately in the practice Electronic Health Record (EHR) system.
Qualifications & Requirements
Communication Excellence:
Flawless, exceptionally clear spoken and written English with a pleasant, warm telephone voice and active listening skills.
Phone & Customer Service Experience:
Prior experience in customer service, call handling, or patient communication roles where phone interaction was a primary duty.
Interpersonal Passion:
A genuine enjoyment of phone communication and connecting with patients empathetically throughout the day.
Referral Workflow Familiarity:
Experience or familiarity with medical referral processing, specialist outreach, and patient tracking logs.
Technical Setup:
Quiet home office environment, noise-canceling headset, reliable high-speed internet, and comfort with web-based phone/texting tools and EHR systems.
Location: Armenia; Lebanon
We are seeking a
bilingual, detail-oriented Front Desk / Medical Admin Specialist
to support a high-volume
Family & Internal Medicine
practice. The ideal candidate brings 1–2 years of experience in primary care settings, demonstrating exceptional fluency in English and Armenian while efficiently handling high-volume call management, patient scheduling, insurance verifications, and EHR navigation.
Key Responsibilities:
Patient & Phone Management:
Serve as the primary point of contact, managing a high volume of inbound and outbound calls (approx. 500–1,000 calls per week) with professionalism, clarity, and care.
Appointment Scheduling:
Efficiently coordinate and manage patient appointments within the Electronic Health Record (EHR) system.
Insurance & Authorizations:
Verify patient insurance coverage and process prior authorizations accurately to ensure seamless care delivery.
Clinical Administrative Support:
Handle prescription refill requests following practice protocols and assist with daily administrative workflows.
Data Management:
Utilize EHR software and Microsoft Office tools (Excel, Word) to maintain precise patient records and documentation.
Requirements
Language Proficiency:
Superior written and verbal communication skills in both
English and Armenian
(strictly required).
Experience:
1–2 years of hands-on experience in General, Family, or Internal Medicine, ideally in a Front Desk or Medical Assistant capacity.
(Candidates with strong administrative experience in other medical specialties will also be considered.)
Core Competencies:
Proven experience handling insurance verifications, prior authorizations, prescription refill workflows, and high-volume phone management.
Technical Skills:
Proficiency in Microsoft Office Suite, specifically Excel.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8AM - 5PM PST.
УдалённоArmenia; Lebanon
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11762
Medical Scribe & Charting Virtual Assistant
Independent Contractor – CPT-11762 Medical Scribe & Charting Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Nurse Practitioner providing patient care across multiple healthcare facilities is seeking a full-time Medical Scribe & Charting VA to support daily clinical documentation, patient note preparation, and related administrative responsibilities.
The VA will work directly with the Nurse Practitioner to help prepare and complete patient documentation, organize medical information, and maintain accurate clinical records. The organization is transitioning to ChartPath for charting beginning November 15. ChartPath experience is preferred but not required if the candidate has experience with comparable electronic medical record systems and can quickly learn the new platform. PointClickCare will also remain part of the workflow, as detailed below.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Medical Charting & Documentation
Create accurate and complete medical documentation during or after patient encounters
Document relevant patient information, assessments, diagnoses, treatment plans, and follow-up instructions
Review documentation for completeness and accuracy
Maintain consistent medical terminology and formatting
Assist the Nurse Practitioner with completing daily charting responsibilities
Patient Note Preparation
Receive the Nurse Practitioner’s patient list and daily instructions
Review available medical history, diagnoses, and relevant patient information
Prepare or pre-fill patient notes before appointments or visits
Ensure necessary information and documentation are available for the provider
Organize notes after visits for efficient completion and review
Real-Time & Provider-Directed Note Support
Review notes and information provided by the Nurse Practitioner
Amend and organize documentation according to the provider’s instructions
Support real-time or post-visit documentation as required by the workflow
Capture information accurately and concisely
Communicate directly with the Nurse Practitioner regarding missing or unclear information
EMR & Document Management
Enter and maintain clinical documentation in ChartPath
Navigate PointClickCare for patient information and documentation as required
Use OneDrive for applicable document storage and file management
Maintain accurate and organized patient records
Prevent duplicate, incomplete, or incorrectly filed documentation
HIPAA Compliance & Confidentiality
Maintain strict confidentiality of patient records and protected health information
Follow HIPAA requirements and client security procedures
Handle medical information securely across all systems and communication channels
Maintain high standards of accuracy, integrity, and discretion
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Strong knowledge of medical terminology and clinical documentation required
EMR / EHR documentation experience required
Excellent written English required
Strong organization and attention to detail required
Ability to handle a fast-paced clinical workload required
Ability to quickly learn unfamiliar healthcare software required
Prior experience as a Medical Scribe, Healthcare VA, Nurse VA, or similar healthcare support professional strongly preferred
Prior experience supporting a Nurse Practitioner, physician, or other medical provider strongly preferred
HIPAA certification strongly preferred
ChartPath experience preferred but not required
PointClickCare experience preferred but not required
OneDrive experience preferred
IDEAL CANDIDATE PROFILE
Highly accurate and detail-oriented
Strong understanding of medical terminology and clinical documentation
Comfortable working independently within a fast-paced healthcare workflow
Organized and efficient with large volumes of patient information
Able to learn new EMR systems quickly
Dependable and responsive to provider instructions
High level of integrity when handling sensitive patient information
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
ChartPath – Primary Charting / EMR System Beginning November 15
PointClickCare – Existing Healthcare System
OneDrive – Document Storage & Organization
Additional Client Communication / Documentation Systems as Required
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD – Schedule to Be Coordinated With Client
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: TBD – Schedule to Be Coordinated With Client
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–C (Clear Professional English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is currently seeking a Records and Information Management Subject Matter Expert (SME) for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD).
Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support.
This position is based in the NCR at client offices. The position is subject to client approval and contract award.
Responsibilities
Support the Records and Information Management (RIM) Program in the development and delivery of training to leadership, managers, and personnel in various formats for small (under 10) and large (over 30) groups.
Develop an Electronic Content Management (ECM) Project Management Plan with supporting sections for communications, change management, risk assessment, training, and business process improvement.
Research industry trends and best practices in records and information management; develop strategies and identify tools to support program implementation and improvement.
Support reduction of OSW records holdings through identification of records that have met disposition dates and facilitation of retirement, transfer, or destruction.
Prepare and deliver briefings and training; organize meetings; provide reports; track actions; provide program assessments to users, managers, action officers, and senior leadership.
Provide on-site assessments of shared drives, electronic systems, and hardcopy record holdings, and perform systematic compliance reviews of OSW offices and directorates.
Develop and apply NARA disposition schedules; support analysis of disposition schedules and NARA General Records Schedules.
Support assessments of records management programs and the retirement/transfer of records to NARA.
Other duties as assigned.
Qualifications
Bachelor’s degree (BA/BS) in any field, or equivalent combination of 2 years of post-secondary education and 7 years’ records management experience.
5 years’ experience of Records Management principles in the Federal environment.
5 years’ experience developing and implementing policies and regulations governing records management IAW the Federal Records Act and applicable DoW/OSW records management policies.
3 years’ experience providing and developing records management training in various delivery formats for small (under 10) and large (over 30) groups.
3 years’ experience implementing NARA regulations at the Federal government level, including development and application of disposition schedules and NARA General Records Schedules.
2 years’ experience briefing in writing and orally to mid- and senior-level DoW personnel (GS-13 and above).
Institute of Certified Records Manager (ICRM) certification or accredited equivalent required.
Active, final, and fully adjudicated Top Secret clearance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$85,000
—
$175,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Santa Clara, CA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Technical Business Partnerships Specialist/Manager
LG Electronics | Emerging Technology Lab | Santa Clara, California
The Opportunity
Help turn emerging technologies into business opportunities. LG is seeking an experienced technical business development professional who can connect research and engineering capabilities with customer needs, identify promising partners, and advance collaborations with practical business value.
You will work with Emerging Technology Lab leaders, engineers, researchers, and LG’s HQ CTO centers and labs to bring innovative technologies closer to commercialization. A key focus will be Private AI and privacy-preserving AI, including secure AI, confidential computing, encrypted AI/ML, privacy-preserving data analytics, and next-generation agentic AI platforms.
About the Team – LG’s Emerging Technology Lab
LG’s Emerging Technology Lab (ETL) is the catalyst for technological innovation within LG’s CTO organization. Based in Silicon Valley and New Jersey, we drive excellence across the CTO organization and LG’s business units by pioneering select emerging technology areas. As a Center of Excellence (CoE), we define and shape key technology domains, setting strategic directions that foster impactful internal and external partnerships and deliver measurable business value.
What You Will Do
Identify opportunities. Assess the lab’s technology portfolio, conduct market research and competitive analysis, and identify potential partners, customer needs, and opportunities for technical and business collaboration.
Recommend priorities. Evaluate opportunities and recommend portfolio priorities in partnership with lab leadership, engineering and research teams, and internal stakeholders across LG’s business units and CTO organization.
Connect technology with business needs. Engage prospects to understand their infrastructure, technology gaps, and operational needs. Collaborate with technical teams to develop proposals and value propositions that address those needs.
Develop partnerships. Identify and evaluate technology partners for co-development, joint R&D, and licensing opportunities. Contribute to partnership structuring and negotiations, coordinating technical and commercial terms with engineering, legal, and business leaders.
Manage opportunities through execution. Manage assigned opportunities from prospecting and technical demonstrations through negotiations and closure, with leadership guidance on deal strategy and approvals. Track progress and coordinate next steps across internal and external stakeholders.
Communicate the value of innovation. Present technology capabilities and collaboration opportunities to senior business and technical audiences, working with technical experts to communicate both capabilities and business value.
How You Will Work
You will work independently on day-to-day activities under general supervision, with guidance on new initiatives and significant partnership decisions. You will use sound judgment to evaluate diverse opportunities, recommend practical next steps, and translate evolving business and technical requirements into actionable plans.
What You Bring
A bachelor’s degree in a relevant field and at least 5 years of relevant experience in business development and/or product management, or an MBA and at least 3 years of relevant experience.
Industry experience in software, AI, security, system-on-chip (SoC), or IoT, with the ability to understand technical capabilities and connect them to market opportunities.
Experience evaluating business opportunities, developing partner or customer relationships, and advancing cross-functional initiatives.
Strong analytical and problem-solving skills, including experience with market research, competitive analysis, and data-informed recommendations.
The ability to navigate evolving requirements, organize work, and move opportunities forward in collaboration with technical and business stakeholders.
Excellent interpersonal and communication skills, including the ability to engage senior stakeholders and explain technical concepts in a business context.
A demonstrated ability to influence decisions and build alignment across teams.
Additional Experience We Value
An M.S. or Ph.D. in a relevant field.
Experience with Private AI, privacy-preserving technologies, confidential computing, encrypted AI/ML, or agentic AI platforms.
Experience in the digital advertising ecosystem, such as AdTech, connected TV (CTV), or data-driven advertising platforms.
Why LG
This role offers the opportunity to work at the intersection of emerging technology and business development, collaborating directly with researchers, engineers, and business leaders across LG. Your work will help identify where new technical capabilities can address customer needs and build partnerships that move concepts toward productization.
At LG, we make products and services that make lives better, easier, and happier—from home appliances and consumer electronics to vehicle components, robotics, energy solutions, digital signage, and air conditioning. We encourage individual approaches to challenges, recognize performance and skill, and provide equal, merit-based opportunities for growth.
Our benefits include 100% company-paid premium medical, dental, and vision benefits, an employer-matching 401(k), eleven paid holidays per year, and paid time off.
The Details
Location
: Santa Clara, CA (Hybrid)
Level:
we are open to hiring this position at a Specialist/Manager level, depending on experience.
Compensation:
the salary range posted is between $110k-$180k. This is determined by the level and experience of the candidate.
#LI-JH1 #HYBRID
Recruiting Range
$110,000
—
$180,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Lanham, MD
The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.
1.
Patient Identification and Documentation:
·
Greet patients and visitors courteously and professionally.
·
Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation.
·
Update demographics per legal identification.
·
Verify the information on armbands before placing them on patients.
·
Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.
·
Process all ‘unable to sign’ consents per process, including following legal algorithms to research and communicate with patient contacts to obtain appropriate surrogate; escalate to next steps (Care Management) when unable to find surrogate.
2.
Patient Registration and Insurance Verification:
·
Conduct face-to-face interviews to accurately obtain and process patient demographic and financial information, maintaining a minimum accuracy rate of 97% for error-free registrations.
·
Process and act on Real-Time Eligibility (RTE) messages, including adding, terminating, and correcting coverages.
·
Identify all true self-pay patients accurately and forward to Medicaid eligibility and application staff, ensuring only true self-pay patients are screened.
·
Scan all required documents into patient records and place HAR notes on accounts when necessary.
·
Identify and resolve insurance verification issues, informing patients of available options, including financial assistance.
3.
Regulatory Compliance and Customer Service:
·
Ensure all patients receive necessary regulatory information and enter appropriate documentation in the EMR (e.g., HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.).
·
Explain hospital policies, procedures, and financial responsibilities to patients and their families, providing excellent customer service.
4. Appointment Scheduling:
·
Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences.
·
Verify insurance coverage and obtain pre-authorizations as needed.
5. Financial Communication:
·
Communicate financial responsibilities to patients and collect funds in accordance with established protocols.
·
Make referrals to Charity Care and Medical Assistance when needed.
6. Workflow Management:
·
Answer and direct incoming and external calls promptly.
·
Independently prioritize work, including work queue management, patient registrations, insurance verification, and other assigned tasks to meet performance and productivity standards within department deadlines.
·
Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource).
7. Meeting and Training Participation:
·
Attend departmental staff meetings or watch videos when absent.
·
Attend all required in-person training/in-services and complete all educational assignments within the required timeframe.
·
Read and respond to emails during each shift.
8. Adherence to Policies:
·
Adhere to hospital policies and procedures, including timely arrival, minimal absences, appropriate attire, readiness for work, and minimal personal electronic usage.
·
Adhere to the RISE values. Contribute to a positive work environment that promotes teamwork, collaboration, professionalism, and continuous improvement.
9. Additional Responsibilities:
·
Perform other duties as assigned by the Director, Manager, or Supervisor.
Experience/Education/Certification Requirements:
High school diploma or equivalent.
0–11 months of
direct
Patient Access or healthcare registration experience.
Strong verbal and written communication skills to interact with patients, families, and clinical teams.
Demonstrated ability to work both independently and collaboratively in a high-paced healthcare environment.
Excellent attention to detail and accuracy in data entry and documentation.
Compassionate, patient-centered approach to service delivery.
Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Light Work – Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Intellias
Meet your recruiter
Yuliia Kravtsova
yuliia.m.kravtsova@intellias.com
https://www.linkedin.com...
Vacancy details
Test Engineering
Manual Test Engineering Lead
Lead
Romania
Remote
APPLY NOW
REFER A FRIEND
Drivers of change, it’s your time to pave new ways. Intellias, a leading software provider in the automotive industry, invites you to shape the future of driving. Join the team and co-create digital products for the world’s top-tier brands.
What project we have for you
We are currently looking for a skilled and responsible Test Manager to join our team for the new project involving field testing of a pre-production prototype car with a new-generation In-Vehicle Infotainment (IVI) system. As a Test Manager, you will be working closely with a manual Quality Assurance (QA) team that will be responsible for testing the IVI system’s functionality and performance. As Test Manager, you’ll be responsible for Test documentation development (Test strategy, Test plan, test process definition, Daily communication with the customer, and development teams, etc.
What you will do
Define overall test strategy for the program
Coordinate engineering test managers on testing topics, such as test plan creation, mapping of requirements to test cases, test development and execution, maintenance of test suites, test feedback analysis, documenting and defect reporting, etc.
Contribute to program-wide testing activities, if needed
Reports on quality status to the program team, and maintains quality dashboards
Represents the project to the customer for testing topics
Works with the customer on joint testing approach
Daily collaboration with the client on definition of the functionality and acceptance of delivered features
Ensure that feature implementation meets client expectations
Participate in requirements analysis and architecture
Undertake SW and system test development
Provide time estimates and time/performance/quality trade-offs to management and other teams
Contribute to planning and refactoring plans
Report the status, results, and roadblocks
Collaborate effectively with engineers and other team members, transfer knowledge and insights
Understand the test possibilities at each level
Assign tests to the different test instances
Set priorities for tests
Collect test reports and consolidate the test results
Plan and organize Review meetings with the team for all test results
Plan and monitor the traceability between requirements, tests, and test results
Report the status to project management
Support the risk assessment if tests are not done or fail
What you need for this
5+ years in automotive industry on similar or related positions
3+ years in Tests Engineering for Automotive
Strong System Integration and System testing expertise
Solid understanding of Android application architecture
Good knowledge of Automotive SW development processes
Excellent analytical and optimization skills
Familiarity with software development processes
Familiarity with product development processes applicable to automotive industry
Fluency in Requriements Engineering
Understanding of System and Software levels
Knowledge of CodeBeamer, System42
Ability to communicate effectively, both written and verbal, with technical and non-technical multi-functional teams
High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
Self-motivated, well-organized, detail-oriented, and a strong team player
Creativity and a high level of independence
Experience with all phases of the software development life cycle
Understanding of Agile methodologies (Scrum, Kanban) and engineering practices
English level: Upper-Intermediate (B2)**
Will be a plus:
Technical background (at least one of the mentioned): Embedded SW, ECU, Electronics
System Integration and System testing of Android Automotive IVI applications in accordance with the agreed plans and quality standards
Aptitude and desire to independently learn new technologies
Experience with bug-tracking tools like KPM, Jira, etc.
Experience with code versioning tools such as Git (pull requests, branching strategies, tags, etc.)
Familiarity with ISO 26262 Functional Safety
Automotive SPICE
*
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Android
Automotive
Kotlin
Location: London
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors.
You will join a front-office aligned development environment supporting execution activity across multiple asset classes. The role focuses on building and maintaining tools that support both voice and electronic trading, with close interaction with business users and rapid feedback cycles. The environment is delivery-focused, with a strong emphasis on ownership, reliability, and responsiveness to changing business needs.
Your future role within QRT
Develop and maintain tools that support execution workflows across voice and electronic trading
Build dashboards and visualisation tools to improve transparency and decision-making for trading activity
Deliver features in a highly collaborative environment with fast iteration and immediate user feedback
Take ownership of production systems, ensuring stability, reliability, and alignment with business objectives
Evolve and extend the technology stack in response to changing execution and market requirements
Your present skillset
5+ years of professional experience as a software engineer
Strong experience delivering and supporting production-quality Python/C/C++/Java/C# applications
Ability to manage competing priorities and work effectively in a collaborative environment
Excellent communication and interpersonal skills
Experience working in a front-office or execution-adjacent context
Familiarity with cloud platforms such as AWS
Exposure to additional production programming languages
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Worldwide
Bilingual Property Management Virtual Assistant (English/Spanish)
Job Overview
We are seeking a highly organized, detail-oriented, and proactive Property Management Virtual Assistant to support the day-to-day operations of a residential property management company. The ideal candidate will have strong communication and administrative skills, experience handling tenant inquiries, coordinating maintenance requests, supporting leasing operations, and assisting with rent collection.
This role requires excellent customer service, attention to detail, and the ability to manage multiple responsibilities while maintaining accurate and organized records in AppFolio.
Key Responsibilities
Communications & Front Desk
Monitor designated shared inboxes and organize incoming messages.
Manage incoming calls and respond to voicemails on the North Shore and Helge Capital phone lines.
Identify and promptly escalate urgent issues to the Property Manager.
Tenant Services & Maintenance
Handle tenant concerns, questions, maintenance requests, and complaints.
Coordinate with relevant teams to address tenant concerns and escalate issues to the Property Manager when necessary.
Document all tenant communications accurately in AppFolio.
Submit and manage work orders, track open maintenance requests, and follow up with tenants and maintenance teams regarding their status.
Monitor overdue work orders and flag them for appropriate follow-up.
Leasing Support
Schedule and coordinate property tours for prospective tenants.
Maintain and update prospect, applicant, and resident records in AppFolio.
Follow up on pending lease signatures and outstanding required documentation.
Notify tenants of upcoming lease expirations as requested by the leasing team.
Rent Collections
Monitor tenant accounts with past-due balances.
Send rent notices and balance reminders to delinquent tenants.
Contact tenants regarding outstanding balances through phone calls, text messages, and email.
Prepare and compile delinquency reports for management review.
Resident Files & Reporting
Organize and maintain electronic resident and lease files.
Ensure resident documentation is properly organized, accurate, and readily accessible.
Qualifications
Prior experience in property management, real estate support 2+ years
At least 2+ years of experience working as a PMVA with US clients
Proficiency with property management platforms like AppFolio, Buildium, Yardi, or similar
Previous experience in property management, leasing support, or a related administrative role.
Experience using AppFolio or similar property management software is preferred.
Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
Ability to handle tenant inquiries professionally and maintain confidentiality.
Strong follow-up and coordination skills.
Ability to work independently, manage multiple priorities, and meet deadlines.
Spanish proficiency is required for this position.
Salary: $12 / hour
Location: Intellias
Meet your recruiter
Ivanna Kukliak
ivanna.kukliak@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Embedded C Engineer
Principal
Lviv, Ukraine
Hybrid
APPLY NOW
REFER A FRIEND
Drivers of change, it’s your time to pave new ways. Intellias, a leading software provider in the automotive industry, invites you to develop the future of driving. Join the team and create products used by 2 billion people in the world.
What project we have for you
We are a team developing embedded software solutions for advanced automotive microcontroller platforms. Our software enables the configuration, control and integration of on-chip peripherals, connecting hardware capabilities with vehicle applications. Our work includes low-level drivers and Complex Device Drivers (CDDs) that support hardware-specific functionality and integration into automotive software architectures.
What you will do
Design, implement, test, maintain, and document low-level drivers, board support packages, and MCU initialization software.
Bring up new hardware and investigate issues involving peripheral configuration, signal timing, interrupts, DMA, memory, and hardware/software interactions.
Develop reusable driver interfaces with defined timing behaviour, resource usage, error handling, and integration requirements.
Own the requirements, design, implementation, and unit verification of assigned software components; contribute to software integration and verification activities across SWE.1–SWE.6.
Develop and execute tests covering normal operation, boundary conditions, timeouts, and fault handling, using automated tests and target hardware as appropriate.
Implement allocated software safety requirements and relevant MCU safety mechanisms in accordance with project ISO 26262 processes.
Collaborate with hardware engineers, software architects, test engineers, customers, and product teams to resolve technical issues and deliver production-quality software.
*
What you need for this
Bachelor’s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or an equivalent technical qualification.
Typically 5–7 years of embedded software development experience, with substantial hands-on experience developing and debugging low-level drivers and microcontroller firmware; automotive experience preferred.
Strong proficiency in Embedded C, including pointers, bitwise operations, memory-mapped registers, memory layout, and safe access to shared data. Ability to read assembly and disassembly when debugging.
Proven experience in bare-metal development, including MCU initialization, interrupt handling, timing constraints, critical sections, and robust error handling.
Experience developing, adapting, and validating peripheral drivers, covering several of the following: GPIO, timers/PWM, ADC, SPI, I²C, UART, CAN/CAN FD, LIN, DMA, watchdogs, and flash memory.
Ability to interpret datasheets, technical reference manuals, register descriptions, hardware schematics, and silicon errata.
Practical experience with board bring-up and hardware/software debugging using an oscilloscope, logic analyzer, and an appropriate debug interface such as JTAG or SWD.
Understanding of startup code, linker configuration, clock trees, reset behavior, and memory organization.
Experience with version control, code reviews, static analysis, unit testing, and verification on target hardware; familiarity with MISRA C guidelines.
Working knowledge of requirements analysis, software architecture, detailed design, and requirements traceability. Familiarity with Automotive SPICE and ISO 26262 development practices.
Nice to have:
Hands-on experience with Infineon PSoC, TRAVEO, or AURIX microcontrollers, and a sound understanding of the relevant Arm Cortex-M or TriCore architecture.
Experience with additional Infineon MCU families and relevant software ecosystems, such as ModusToolbox, PSoC Creator, TRAVEO driver libraries, or AURIX iLLD.
Experience with AUTOSAR MCAL driver configuration, integration, or development.
Experience integrating drivers with an RTOS, including synchronization and interrupt-to-task communication.
Experience with bootloaders, firmware updates, flash programming, EEPROM emulation, or secure boot.
Experience with multicore firmware, inter-core communication, memory protection, and cache/DMA interactions.
Experience with automated hardware testing, Python scripting, and continuous integration.
Experience implementing safety mechanisms and producing verification evidence for ISO 26262 projects.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Assembler
Automotive
C++
Linux
Responsibilities:
— Lead the AML/CTPF, sanctions risk management and operational compliance (Compliance) functions and oversee the second line of defence
— Ensure compliance with AML/CTPF and sanctions requirements at company and Board level
— Develop and maintain the AML/CTPF and sanctions risk management strategy, as well as determine the company’s acceptable level of risk
— Lead the improvement of the internal control system (ICS) and oversee its effectiveness
— Ensure timely escalation of risks and prevention of conflicts of interest
Requirements:
— At least 5 years of experience in the financial sector
— At least 3 years of experience in AML/CTPF, sanctions or Compliance management in a senior position – on the Board, Supervisory Council, in the management of a large structural unit or management of the AML/CTPF/Compliance function
— In-depth knowledge of AML/CTPF and sanctions regulations
— Knowledge of the regulatory rules and guidelines of the Bank of Latvia
— Knowledge and understanding of the MPENL and PSD2 regulations and an understanding of the specifics of the operations of payment and electronic money institutions
Conditions:
— Work in Riga, Kr., Valdemāra ielā 62
— Salary from 5000 EUR gross, depending on experience and competencies
Location: United States
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location:
Remote US
Annual salary:
$150,000 - $185,000 USD (Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location)
Type:
Full Time
Reports to:
Director of QA
The role
We’re looking for a QA Manager to own end-to-end quality across hardware, firmware, PlayOS, and game experiences for Nex Playground. This is a role for someone who enjoys hands-on testing and debugging while also shaping test strategy, release criteria, and the overall quality bar.
Your mission is to ensure every hardware revision works seamlessly with PlayOS and our games—delivering a stable, responsive, compatible, and delightful experience in real-world conditions. You’ll partner closely with the engineering team and game cells to identify risk, prevent regressions, and support confident release decisions.
Key responsibilities
Hardware compatibility & system validation
Own validation for hardware bring-up and ongoing compatibility across hardware revisions, PlayOS versions, and game builds.
Develop and maintain risk-based test plans across EVT, DVT, and PVT—or equivalent development stages—including:
boot, update, rollback, and recovery flows
input, tracking, peripherals, and connectivity
long-session stability, power cycles, and intermittent failures
storage integrity and save-data behavior
Maintain a clear compatibility matrix covering hardware revisions, PlayOS versions, firmware versions, and game builds.
Partner with engineering teams to isolate hardware–software issues and verify fixes.
Firmware quality & release gating
Own the test strategy for firmware and PlayOS updates, including upgrade and downgrade paths, interrupted updates, failure scenarios, sleep/wake behavior, backgrounding, resume, and recovery.
Define manual validation and integrate automated checks into OTA release workflows where appropriate, covering installation, staged rollout, rollback, interruption handling, and recovery.
Establish quality gates, entry and exit criteria, and evidence-based go/no-go recommendations for hardware and firmware releases.
Assess release risk, track critical issues, and ensure regressions are understood before rollout.
Performance, reliability & real-world readiness
Validate system compatibility across PlayOS and game releases, including input, tracking, performance, save data, and update-related regressions.
Define and validate measurable quality targets such as frame-rate stability, responsiveness, latency, memory usage, thermal behavior, and crash-free sessions.
Execute long-run, stress, and recovery testing to identify memory leaks, degradation over time, and intermittent failures.
Test representative user environments, including network variability, display configurations, device states, user flows, and edge conditions.
Automation & tooling
Build and maintain reliable automated regression coverage across device, firmware, OTA, system-integration, and game-compatibility workflows where appropriate.
Integrate high-value automated checks into release workflows and make failures easy to diagnose.
Develop lightweight tools and scripts that accelerate setup, validation, data collection, and troubleshooting.
Communication, vendor management & cross-functional leadership
Produce actionable bug reports with clear reproduction steps, environment and build details, logs, impact, and supporting evidence.
Drive defect triage and prioritization with engineering and product partners, particularly during release cycles.
Manage external vendors, including scope, capacity, priorities, deliverables, acceptance criteria, quality standards, and performance.
Communicate quality status and release risk clearly, helping teams make informed tradeoffs and decisions.
Champion consistent testing practices and raise the quality bar across teams through influence and collaboration.
Key Requirements
Strong hands-on QA experience in system-level testing, firmware or OS validation, or hardware–software integration.
Demonstrated ability to design risk-based test strategies and execute thorough exploratory testing.
Experience validating firmware or OTA update flows, including failure handling, rollback, and recovery.
Experience investigating performance, reliability, and intermittent issues using logs, traces, crash data, and other diagnostic evidence.
Ability to create maintainable automated tests, tools, or scripts in at least one programming or scripting language.
Experience coordinating external QA partners or vendors and holding deliverables to clear quality standards.
Clear written and verbal communication, sound judgment, and strong cross-functional collaboration.
Nice-to-have
Experience with consumer electronics, hardware bring-up, EVT/DVT/PVT, or manufacturing test concepts.
Experience with game or platform QA, graphics and performance profiling, input or motion-tracking systems, or observability tooling.
Familiarity with Android or Linux debugging, ADB, CI/CD systems, device logs, traces, and crash dumps.
Experience building test infrastructure, managing device labs, or validating staged software rollouts at scale.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Chicago, IL
Creative Technology Lead
In a nutshell:
IDEO Chicago is looking for a Creative Technology Lead who is passionate about using technology to imagine and create products, services, and experiences that people love.
You’ll sit at the intersection of design and technology, using software, AI, hardware, and emerging tools as a creative material for exploration, invention, and making. This is a hands-on role for someone who lets the challenge at hand guide the technology they use: a curious maker who learns quickly, experiments fearlessly, and is as interested in what a technology means as in how it works.
You might prototype an AI-powered product experience one week, build an interactive physical prototype the next, and explore an entirely new tool or medium after that. Through it all, you’ll stay focused on the humans involved — using technology in service of people’s needs rather than as an end in itself.
Once you are here, you will…
Bring a technologist’s perspective to help clients and interdisciplinary teams navigate the intersection of what is desirable and newly possible. You may be leading a team and project or joining a team as a contributing member.
Rapidly prototype products, services, and experiences using software, AI, hardware, physical computing, and whatever other tools the problem demands, or that you dream up!
Explore emerging technologies and translate their capabilities, limitations, and implications into meaningful opportunities for people and organizations
Inspire teams through making — introducing new tools, unconventional approaches, and experiments that expand how we design and what solutions are possible
Contribute to the evolution of IDEO’s design practice, exploring how new technologies are changing the relationships between design, prototyping, development, and delivery
Participate in IDEO’s broader emerging technology community alongside other designers, engineers, data scientists, and more.
We're looking for someone with:
A strong track record of experimenting, prototyping, and building with a broad range of technologies, including products or experiences where AI plays a meaningful role
Experience shipping real products and an understanding of what it takes to get technology-enabled ideas to market.
Fluency in software and digital prototyping, with the ability to move from sketches and prototypes to proofs of concept and functioning experiences
A demonstrated curiosity to acquire new skills, learn new tools, and explore emerging technologies
The ability to hold rigor and imagination at the same time: enough technical understanding to recognize real constraints, and enough creative curiosity to explore things that have not been built before
It's a bonus if you:
Work across both software and hardware, including electronics, sensors, physical computing, fabrication, robotics, or connected products
Have experience in consulting, innovation, R&D, creative technology, or other environments where the problems and tools change frequently
Have thoughtful perspectives about how AI is changing software design, based on hands-on experience
Have a habit of building things simply because you are curious to find out whether they can be built
Some IDEO projects to check out:
Duck, Duck, Duck
American Express Pay it Plan it
Moooi Piro
Kooth Soluna
Ethiqly
Why is this role important for IDEO's work?
The technology landscape is changing quickly. AI is a powerful force, but it is far from the only one changing what is possible, easy, and commercially viable. At the same time, the boundaries between design, prototyping, development, and delivery are shifting.
We believe Creative Technologists have an important role to play in that change: staying curious about what is becoming possible, making those possibilities tangible, and helping teams imagine better things to build.
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
As a Creative Technology Lead in Chicago, we provide the opportunity for you to:
Work on breakthrough products, services and experiences across industries like health, financial services, and mobility.
Collaborate with a studio of creative, curious, and deeply thoughtful people who challenge and inspire one another
Shape end-to-end innovation, from early insight to market activation
Strengthen and explore your craft within deeply multidisciplinary teams while growing as a human-centered creative leader
Application Instructions:
To apply, please submit your resume, cover letter, and your portfolio. In particular, we would like to see your approach and process of your projects in addition to the final outputs.
Payscale & Benefits
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
The salary range for this role is $120,000-140,000 USD. Final offers may vary based on candidate experience, location, and other factors. As a full-time position, this role is eligible for employee benefits.
In addition to base compensation, IDEO offers a rich benefits package including the following:
Hybrid Model: Team members based in Chicago are expected to work in the studio on Tuesdays, Wednesdays, and Thursdays, with flexibility based on client travel, project needs, and deliverables.
Health Benefits: Vision, Dental, Medical/Healthcare
Financial Benefits: 401K with Employer Contribution
Family & Caregiving: Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance
Other Benefits: Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend, Commuter Reimbursement, and Phone & Internet Reimbursement
УдалённоPhilippines
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Washington, District of Columbia, United States
География найма не уточнена
География найма не уточнена
География найма не уточнена
География найма не уточнена
География найма не уточнена
География найма не уточнена
География найма не уточнена
УдалённоМожно работать из любой страны
География найма не уточнена
United States; Nex employees may be expected to collaborate with colleagues across different time zones