Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
The Compliance team's primary objective is to ensure that OKX operates in accordance with regulatory requirements while maintaining the highest ethical and moral standards. The team owns the full compliance engineering stack: KYC onboarding and refresh, sanctions / PEP / adverse-media screening, transaction monitoring (TM) and travel-rule enforcement, case management, and regulatory reporting. We achieve this by developing compliance service solutions, integrating with KYC & AML vendors, and enabling robust business growth, which ultimately strengthens user trust in our platform. Our ultimate goal is to create a culture of compliance excellence, where innovation and responsible business practices are seamlessly integrated. In compliance, a system that is mostly right is wrong — so every control we build must be deterministic in its enforcement, complete in its coverage, and explainable in its outcome.
What You’ll Be Doing
Formulate, select, and develop technical schemes for platform projects across the compliance domain — KYC onboarding flows, identity verification and refresh, sanctions / PEP / adverse-media screening, transaction monitoring, travel-rule, case management, and regulatory reporting — including AI/ML-powered features such as intelligent screening disambiguation, document verification, anomaly detection, automated risk scoring, and analyst-assist agents.
Organize and coordinate resources, leading project research and development, troubleshoot problems, and ensure quality and timely completion — including delivery of AI model integration work within KYC, screening, and monitoring workflows.
Facilitate cross-team communication and promote teamwork efficiency through code quality control and collaboration, including partnering with Data Science, Risk, and Legal to productionize models and ensure reliable, auditable inference infrastructure.
Define where probabilistic AI is appropriate versus where deterministic logic is mandatory — and design the boundary cleanly so models assist without compromising auditability or enforcement integrity.
Undertake team tasks and cultivate technical talents in the industry, with a focus on building AI engineering best practices across the compliance engineering team — patterns for agentic coding, prompt libraries, eval suites, and human-in-the-loop review of AI-generated work in a regulated environment.
What We Look For In You
A compliance-first systems mindset — you instinctively reach for state machines, idempotency keys, exactly-once semantics, reconciliation jobs and immutable audit logs. You understand that in compliance, false negatives cost millions and false positives cost trust, and you design accordingly. Prior experience in KYC, AML, sanctions, fraud, or payments is a strong plus; experience surviving a regulatory audit is an even stronger plus.
Daily, fluent use of modern AI coding tools — Claude Code, Cursor, GitHub Copilot, Codex CLI, or equivalents. You can describe the specific workflows you run, the failure modes you have hit, and the guardrails you have built around AI-generated code. AI fluency is required, not nice-to-have.
Production experience integrating AI/ML model inference into Java services — REST/gRPC-based model serving, feature engineering pipelines, latency-sensitive inference optimization, graceful degradation, and drift / rollback playbooks.
Hands-on experience with LLM application patterns — at least one of: RAG pipelines (vector store + retrieval + grounding) for policy / KYC / case lookup, agentic workflows (tool use, multi-step reasoning, validation loops) for analyst assistance, or LLM-based classification / extraction shipped to production.
Discipline around AI output — you do not ship LLM features without evals, hallucination tests, prompt regression suites, and human-in-the-loop review for high-stakes decisions. You have an opinion on when to reach for a frontier model vs. a fine-tuned small model vs. a deterministic rule, and can defend that trade-off to a regulator.
Exposure to LLM integration or AI agent frameworks is a strong plus — e.g. prompt engineering at the system level, RAG pipelines, or orchestrating AI workflows within a regulated environment.
Good understanding of software engineering basics, distributed system principles, including CAP, consistency, idempotency, and exactly-once vs at-least-once semantics.
Clear logic, quick thinking, and good communication skills — including the ability to write clearly for non-engineers (compliance officers, auditors, regulators).
AI Proficiency Expectations & Interview Process
AI fluency is a required engineering competency for this role, on the same level as ‘can write good Java’. We will assess it explicitly during the interview, and a strong showing here is a meaningful plus:
AI-augmented workflow demo — walk us through how you use AI tools day-to-day. The prompts, the tasks you delegate to an agent vs. write yourself, how you review AI-generated diffs, and how you measure the impact (commit velocity, defect rate, test coverage). Concrete examples beat slogans.
Live agentic exercise — a working session using the AI coding agent of your choice on a realistic compliance-flavoured problem. We look at how you scope, prompt, validate, and integrate AI output, not whether the agent gets it right first try.
Design discussion with a probabilistic twist — expect at least one system-design question where the right answer involves deciding when not to use an LLM, and how to design the deterministic fallback. We hire engineers who can defend that boundary.
Evaluation & guardrails — be ready to discuss an eval suite or guardrail you have built for an AI feature in production (e.g. an LLM-assisted SAR narrative drafting tool, an AI-assisted KYC document review step, or screening-hit disambiguation). If you have not shipped one, tell us how you would design it.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development — including budget for AI tools, courses, and conferences
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Dubai, United Arab Emirates; Hong Kong; Singapore
About Hex Trust
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, financing, and tokenization — all on one regulated platform.
Founded in 2018, we’re licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we’re one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We’re well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You’ll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We’re scaling fast. If you want to sell into the institutional side of crypto at a firm that’s actually licensed to do it, this is the place.
Position Summary
This is a senior originator seat owning Hex Trust’s institutional financing book. You will scale our lending book by sourcing both sides of the market: institutional borrowers (funds, market makers, prop desks, treasuries, corporates) and lenders (family offices, HNW, balance sheets, and institutional liquidity providers) and structuring the trades that connect them.
The role is P&L-accountable from day one: origination, structuring, pricing, and ongoing counterparty coverage. You will own the financing book end-to-end and work hand-in-hand with risk, legal, and product to build a scalable, capital-efficient lending business across digital assets.
We expect the person in this seat to grow the desk into a meaningful contributor to Hex Trust’s revenue mix and, over time, to build and lead a financing team underneath them.
Duties & Responsibilities
Originate and execute institutional crypto lending, borrowing, and financing transactions — collateralized loans, margin financing, repo-style structures, basis and yield-enhancement trades.
Build and scale the lending book: grow assets under loan, optimise utilisation, and expand the spread Hex Trust earns across the financing stack.
Develop and own borrower relationships across hedge funds, market makers, OTC desks, prop trading firms, miners, and corporate treasuries.
Work closely with the institutional sales team to strengthen relationships with existing clients and push/cross-sell financing products.
Structure, price, and negotiate commercial and credit terms in partnership with risk, credit, treasury, and legal; own term sheets through to execution.
Partner with risk and operations on counterparty onboarding, margining frameworks, collateral management, and exposure monitoring.
Maintain financing pipeline hygiene and HubSpot CRM accuracy; produce weekly pipeline, activity, and revenue reporting for management within Hex Trust.
Represent Hex Trust at industry conferences, client events, and on panels; act as a public face of the Hex Trust team
Requirements
Minimum 7–10 years of relevant experience in institutional financing, securities lending, prime brokerage, repo, or crypto lending — at a bank, broker-dealer, prime broker, or crypto-native lender.
Proven track record originating and growing a lending book is required.
Existing network of institutional borrowers and lenders that can be activated from day one.
Deep understanding of collateralized lending mechanics: LTVs, margining, haircuts, liquidation, rehypothecation, tri-party structures, and credit risk — including hands-on familiarity with risk/collateral dashboards such as Haruko.
Strong commercial and structuring instincts; able to price risk, negotiate term sheets, and close complex transactions.
Credit-aware and risk-disciplined; comfortable working closely with risk, and legal on borrowing/lending decisions.
Crypto-native, or a TradFi financing professional with a demonstrated bridge into digital assets. Comfortable discussing custody, collateral segregation, on-chain settlement, and stablecoin mechanics.
Strong written and verbal communication in English.
Fluency in Mandarin is a strong plus
Highly comfortable with AI tools (Claude or similar) and modern workflows; uses them to move faster on origination and analysis.
Hong Kong, Singapore, Dubai onsite or 100% remote; full-time position.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: United States; Canada; France; Dubai, United Arab Emirates
Hex Trust, established in 2018, offers fully regulated institutional digital asset market services, custody, and staking to builders, investors, and service providers. Leveraging the expertise of veteran banking technologists and award-winning financial services leaders, Hex Trust continues to innovate with its proprietary institutional-grade platform, providing secure and integrated solutions. Hex Trust holds licenses and certifications ensuring 24/7 global coverage across Hong Kong, Singapore, Dubai, France, and Italy. This dedication is reflected in our significant growth, with offices in major markets throughout Asia, the Middle East, and Europe.
Position Summary
Hex Trust is currently hiring for a Quantitative Trader who specializes proprietary trading strategies and trading infrastructure. This role requires a professional who can navigate the complexities of the crypto markets, manage trading with precision while also contributing to the firm's trading objectives.
Duties & Responsibilities
Execute client trades, optimizing for best execution while mitigating market impact, and maintaining discretion.
Develop and implement quantitative strategies that align with client trading goals and market opportunities.
Analyze market trends and liquidity to inform both proprietary and client-focused trading decisions.
Continuously assess and manage trading risks in real-time for both the firm and clients.
Create algorithmic trading tools to automate and improve trade execution processes.
Use statistical analysis to improve trading models and provide market insights to clients.
Ensure all trading practices adhere to regulatory standards and internal compliance policies.
Requirements
Bachelor's or master’s degree in a quantitative field with a solid foundation in trading algorithms.
Proven track record in quantitative trading and client execution within crypto or similar financial markets.
Expertise in low-level programming languages (C++, Rust) and familiarity with blockchain technology.
Strong analytical skills with an ability to communicate complex concepts to a diverse audience.
Exceptional risk management and problem-solving abilities.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Hong Kong; Singapore
About Hex Trust
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.
Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.
Position Summary
This is a high-growth seat for an early-career sales professional looking to build a career in institutional digital assets. You will work alongside our VPs across the Hex Safe client portfolio, while also owning a book of smaller and mid-sized accounts directly.
The role is hands-on from day one: pipeline support, client coverage, deal execution, and event-driven origination. You will get exposure to the full institutional crypto stack: custody, WaaS, staking, tokenization and the senior relationships that come with it.
We expect the person in this seat to grow quickly into a quota-carrying Institutional Sales Manager.
Duties & Responsibilities
Support VPs and Senior Institutional sales members across the full sales cycle: prospecting, qualification, deal managing, onboarding coordination, and day to day ongoing client coverage.
Own a portfolio of smaller and mid-sized institutional clients directly to drive trading/client activation, retention, and grow wallet share.
Prepare client-facing materials: pitch decks, commercial proposals, RFP responses, account plans, and follow-up notes.
Maintain pipeline hygiene and HubSpot CRM accuracy; produce weekly pipeline, activity, and revenue reporting for the team.
Coordinate cross-functionally with product, client operations, compliance, and legal to move deals through onboarding.
Attend industry conferences, networking events, and client meetings to build a personal network and source new opportunities.
Track market intelligence, competitor moves, and client signal; feed insights back to product, marketing, and leadership.
Requirements
Minimum 1 year of relevant experience in sales, business development, client coverage, or a comparable client-facing role at a financial institution, crypto firm, or fintech. No fresh graduates.
Solid grounding in crypto and traditional finance concepts. Comfortable discussing custody, wallets, staking, tokenization, and institutional workflows with clients.
Highly comfortable with AI tools (Claude or similar) and Google Workspace; able to use both to move faster on administrative tasks, outreach, and deliverables.
Strong written and verbal communication in English. Fluency in Mandarin is required.
Willing and motivated to attend conferences, industry events, and networking functions to build relationships and generate pipeline.
Highly organized, detail-oriented, and self-driven; thrives in a fast-paced, high-stakes environment with senior stakeholders.
Hong Kong-based; full-time position.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a dynamic IT Technical Trainer for a short-term assignment of 2 weeks. In this role, you will be responsible for delivering high-quality technical training sessions to our clients and employees, focusing on IT systems, software, and best practices. You will need to create a positive learning environment and ensure that participants gain the knowledge and skills necessary to effectively use IT tools and technologies.
Key Responsibilities:
Prepare and deliver engaging IT technical training sessions tailored to the audience's skill level.
Develop training materials, including manuals, presentations, and exercises.
Assess participants’ understanding through evaluations and provide feedback.
Provide hands-on training on various IT systems, software applications, and tools.
Answer participants’ questions and address any technical issues during training sessions.
Collaborate with the IT team to stay updated on new technologies and incorporate them into training.
Maintain records of training activities and participant progress.
Requirements
Requirements:
Proven experience as an IT Technical Trainer or similar training role.
Strong knowledge of IT systems, software applications, and related technologies.
Excellent communication and presentation skills.
Ability to convey complex technical information in a clear and understandable manner.
Experience developing training materials and conducting hands-on sessions.
Flexibility and adaptability to work within a short-term contract (2 weeks).
Strong interpersonal skills and ability to engage with diverse audiences.
Preferred Qualifications:
Certifications in IT training or relevant technical areas (e.g., CompTIA, Microsoft Certified Trainer).
Familiarity with e-learning platforms and virtual training tools.
Experience with adult learning principles and instructional design.
Previous experience working in consulting or client-facing environments.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Mexico; Colombia; South Africa; Argentina; Pakistan
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a highly skilled Media Buyer with strong experience in performance marketing and marketing automation tools such as GoHighLevel (GHL), Zapier, and n8n.
In this role, you will be responsible for planning, launching, and optimising paid media campaigns across platforms such as Meta, Google, and TikTok while building automated workflows that improve lead handling, tracking, and conversion efficiency.
This is an ideal role for someone who understands both media buying strategy and marketing systems automation, and can bridge the gap between traffic generation and conversion optimisation.
Key Responsibilities
Plan, execute, and optimise paid advertising campaigns across Meta Ads, Google Ads, and TikTok Ads
Build and manage automated marketing workflows using
GoHighLevel (GHL), Zapier, and n8n
Improve lead tracking, attribution, and funnel performance through automation systems
Continuously analyse campaign performance and optimise for ROAS, CPA, and LTV
Develop and test landing pages, funnels, and conversion strategies
Collaborate with sales and CRM teams to ensure seamless lead flow and follow-up automation
Implement A/B testing strategies across ads, funnels, and creatives
Manage budget allocation across multiple campaigns and channels
Identify scaling opportunities and reduce wasted ad spend through data-driven insights
Requirements
2–5+ years of experience in media buying or performance marketing
Strong hands-on experience with Meta Ads Manager and/or Google Ads
Proven experience using GoHighLevel (GHL), Zapier, and/or n8n for automation workflows
Solid understanding of funnels, conversion tracking, and CRM integration
Strong analytical skills with experience interpreting campaign data and KPIs
Experience with lead generation campaigns (B2C or B2B)
Ability to work independently in a fast-paced, remote environment
Strong problem-solving mindset with a focus on optimisation and scaling
Bonus: experience with TikTok Ads, native ads, or affiliate marketing campaigns
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Dhahran, Saudi Arabia
Eram Talent is seeking a detail-oriented and insightful News Analyst focused on Saudi Arabia to join our team. In this role, you will monitor, analyze, and interpret news and media content related to Saudi Arabia, providing valuable insights and reports that help inform strategic decision-making for our clients and stakeholders.
The ideal candidate will possess a deep understanding of the political, economic, and social landscape of Saudi Arabia, with the ability to critically evaluate news sources and trends.
Key Responsibilities:
Monitor all media channels across online, social and broadcast.
Flag and post critical media news on timely manner and according to predefined criteria.
Respond to incoming media inquiries with accuracy and ensure proper tracking.
Utilize media monitoring software and tools to monitor news.
Coordinate daily, weekly, monthly, and quarterly media impact reports summarizing media mentions and analysis and ensure proper distribution internally.
Work closely with Media relations and other teams to ensure timely responses.
Actively support in crisis situations following the corporate crisis communications manual.
Requirements
A Bachelor’s degree in the fields Mass Communications, Corporate Communications, Media, Media Relations, Crisis Communications, Media Monitoring, Public Relations, or Journalism.
Candidate should have at least 1 year of professional experience.
Candidate should have ability to monitor and analyze media news
Candidate should have good English and Arabic language capabilities
Candidate should be ready to work in shifts schedule
Experience in news analysis, media monitoring, or related roles focusing on Saudi Arabia or the Middle East.
Strong analytical and critical thinking skills.
Excellent written and verbal communication skills.
Ability to work under tight deadlines and handle multiple priorities.
Proficiency in Arabic and English languages.
Familiarity with news databases and media monitoring tools is a plus.
Ability to work independently and collaboratively within a team.
Location: United States
Flosum is hiring a Social Media Manager who will own and elevate our brand presence across social channels. This is not a "post a few times a week" role. We are looking for a strategic, creative, and metrics-driven leader who will be the key driver of brand awareness, community engagement, and pipeline generation through social. You will shape how Flosum shows up online — building meaningful connections with both end users and executives, and turning our social presence into a measurable growth engine.
What You'll Do
Own Flosum's social media strategy end-to-end across LinkedIn, X, YouTube, and emerging platforms.
Drive brand awareness by crafting compelling narratives that position Flosum as a category leader.
Engage at least 500 net-new people into the Flosum ecosystem each month through creative, authentic outreach and content.
Build and execute targeted engagement plans for our top 10,000 priority accounts, ensuring meaningful touchpoints with both practitioners and executives.
Lead thought leadership programs in partnership with our executives, ghostwriting and amplifying high-impact content that resonates with the Salesforce DevOps community.
Design and launch creative contests, campaigns, and community activations that spark conversation and grow our audience.
Generate significant qualified pipeline from social channels, partnering closely with sales and demand gen to convert engagement into opportunities.
Engage daily with users, customers, partners, and executives — making Flosum's social presence feel human, responsive, and indispensable.
Measure, report, and optimize against KPIs including reach, engagement, follower growth, account penetration, and sourced/influenced pipeline.
Requirements
What We're Looking For
4+ years managing social media for a B2B SaaS or technology brand, ideally in DevOps, Salesforce ecosystem, or enterprise software.
Proven track record of building audiences from the ground up and driving measurable business impact — not just vanity metrics.
Strong creative instincts: you can spot a trend, write a sharp post, and build a contest concept that actually gets people talking.
Experience engaging executive audiences and translating technical topics into thought leadership.
Demonstrated ability to source pipeline from social channels and collaborate effectively with sales and demand gen teams.
Data-fluent — comfortable using analytics tools (Sprout, Hootsuite, LinkedIn Analytics, GA4) to inform strategy.
Hungry, scrappy, and ready to make a trajectory-changing impact at a fast-growing company.
Why Flosum
Flosum is the leading native Salesforce DevOps platform trusted by enterprises worldwide. You'll join a team where your work is visible, your impact is measurable, and your creativity directly shapes how the market sees us.
Location: Buenos Aires, Argentina
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Warsaw, Poland
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Lisbon, Portugal
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: São Paulo, Brazil
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Krakow, Poland
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Toronto, Canada
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving onboarding, adoption, retention, and expansion across a high-volume book of SMB and Mid-Market customers. The ideal candidate has a strong foundation in Customer Success or Account Management within a scaling technology company, with the ability to use data, repeatable programs, and sharp customer judgment to create impact across many accounts.
You will work closely with members of the Enterprise, Sales, Product, Support, and Marketing teams to help customers realize value from Perplexity at scale. This role requires strong communication, operational discipline, comfort with ambiguity, and a proactive "can-do" attitude. Your success will play a crucial role in expanding Perplexity's enterprise customer base, identifying conversion opportunities from self-serve customers, and helping build the next generation of scaled customer success motions.
Responsibilities
- Execute the scaled Enterprise customer success strategy developed by leadership
- Manage a high-volume portfolio of SMB and Mid-Market customers through a lower-touch, data-informed engagement model
- Serve as a point of contact for customers across onboarding, adoption, value realization, renewal, and expansion moments
- Drive initial enablement through repeatable onboarding programs, training sessions, office hours, webinars, and digital content
- Monitor customer health, usage trends, and engagement signals to prioritize outreach and identify risks or growth opportunities
- Identify self-serve customers with strong usage, business fit, or expansion potential and support conversion opportunities into Enterprise
- Partner with Sales and Account Management to surface expansion, upgrade, and renewal opportunities across scaled accounts
- Help customers quantify value delivered by Perplexity through usage insights, adoption milestones, and business outcomes
- Advocate for customer needs and collaborate with cross-functional teams to improve product experience, enablement materials, support processes, and scaled CS playbooks
- Track and report on key performance indicators, analyze data to identify trends, and recommend improvements to scaled engagement programs
Qualifications
- 3+ years of experience in Customer Success, Account Management, Sales, or related customer-facing roles at scaling technology companies
- Experience supporting SMB, Mid-Market, or high-volume customer segments, ideally in a SaaS or AI/productivity tooling environment
- Strong customer judgment with the ability to balance personalized engagement and scalable program execution
- Proven ability to drive adoption, retention, and growth across a book of business
- Excellent written and verbal communication skills, with the ability to clearly explain value to business and technical stakeholders
- Comfortable using data to prioritize outreach, diagnose account health, identify product usage trends, and uncover expansion signals
- A self-starter by nature, comfortable dealing with ambiguity and juggling multiple initiatives
- Ability to work under pressure, thriving in demanding environments
- Ability to work independently and as part of a collaborative team
- Proficiency in CRM systems, customer success platforms, analytics tools, and customer engagement workflows
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO:
- Solve for the customer: We serve multiple stakeholders – People looking for help from our Agents via chat & voice, CX managers using our tools to monitor and improve the process, and Developers looking to build on and extend our platform. Each of these has a unique set of needs and product challenges.
- Innovate: AI Agents represent a new frontier. Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies.
- End-to-End Ownership: Drive the entire design process from concept to execution to iteration, in close collaboration with cross-functional partners.
- Collaborate Across Teams: Partner closely engineering, product, leadership, and the entire company to define and build a seamless and cohesive experience.
- Gather Feedback: Get your hand dirty with customer feedback and usability testing to gather insights and iterate to ensure we solve user problems effectively.
- Build Design Systems: Develop and maintain a scalable design system that ensures consistency and efficiency across all products and platforms.
WHAT YOU'LL BRING:
- Proven Experience: Extensive experience in UI/UX design, with background leading design projects from ideation to launch.
- Curiosity: Passion for deeply understanding user needs and finding the right solutions from first principles.
- Full-Stack Design: Visual design is the baseline. You should be fluent in creating beautiful, high-quality designs—working end-to-end from shaping product direction to defining the right interactions and ensuring every pixel is crafted with care.
- Great Collaboration: Design is a team sport, and building great products means working closely with product, engineering, and leadership to help bring ideas to life.
- Excellent Communication: Strong verbal and written communication skills, with the ability to articulate problems, design concepts and decisions to various stakeholders.
- Research Skills: Experience gathering customer feedback, usability testing, and translating findings into actionable design improvements.
- Technical Proficiency: Fluent in Figma and comfortable picking up new tools quickly, especially AI tools. You use them every day to explore more ideas, prototype faster, and push your work further, and you know when your own judgment needs to take over.
- Adaptability and Resilience: Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace.
EVEN BETTER...
- Experience designing for AI-driven products or conversational interfaces.
- Experience working on developer-driven products, including SDKs, APIs, and technical tooling.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Matt Wensing, VP of Product & Design at
Customer.io
, and I'm looking for a Principal Product Designer. Principal Product Designer is the highest individual contributor design role at
Customer.io
. This person shapes the design vision for the company and influences how design is practiced here — through their own craft, through the standards their work sets, and through the partnerships they build with product and engineering leadership.
Customer.io
is in a transformational moment: executing against a strong current product while redesigning what the product is and how it's experienced by a new generation of builders. This role has to straddle both — delivering quality and coherence in what exists today while driving the vision for where things go.
This is not a management role, but it's a leadership role in the fullest sense. Their influence is felt company-wide — in the product, in the culture, and in who we hire.
About you
You have a fully formed point of view on how AI changes what software means — for the people who use it, the people who build it, and the agents that increasingly operate it. You have the conviction to put that view to work across a product and an organization. You lead through clarity and example, give candid feedback that improves the work, and operate with humility and curiosity even outside your own expertise.
What we value
Leads through clarity and example, not control.
You shape culture through your own practice — not top-down direction.
Candid craft feedback.
You give feedback that improves the work, even when it's uncomfortable.
Humility and curiosity.
You operate with openness, especially in areas outside your expertise.
Amplifying others.
You raise the impact of people across the whole company — not just the design team.
Bias for craft.
You stay close to the work by choice, and that proximity is how you lead.
Some things you'll do
Shape and communicate a design vision for
Customer.io
's product as a whole
— the coherent, long-range picture of what excellent looks like for our customers, brought into rooms where product direction gets set
Drive the strategic direction of Pluma
, our design system — architecture, evolution, deprecation decisions, and the principles that govern how it scales
Close the gap between design intent and shipped product
— stay close enough to implementation to catch divergence, and fix it directly when code is the right tool
Design for builder and developer audiences
— CLI-native flows, API-first onboarding, and interfaces built for people who type before they click
Lead the design of agentic and human-AI surfaces
across the product — develop the philosophy and advocate for the standards
Partner with product and engineering leadership on product strategy
— bring design into the conversation before direction is set, not after
Develop and advocate for
Customer.io
's AI product design philosophy
as a framework the whole team builds from
Lead design review for major initiatives
and bring accountability for quality and coherence across what ships
Develop Staff designers
through direct mentorship, critique, and the clarity of your own example
Contribute to hiring and calibration
— assess candidates with conviction and help the team develop a shared language for what excellent looks like
What we're looking for
10+ years of product design experience
with a portfolio demonstrating design vision and organizational impact, not just individual craft
Track record of
shaping design direction at the company level
— influenced what gets built and why, not just how it looks
Designed for developer and builder audiences
— CLI, API-first onboarding, or infrastructure-native products
Developed point of view on AI and agentic product design
— has shipped AI-native interfaces and can articulate a philosophy on interaction models for agentic and delegated use
Contributed to a design system at the strategic level
— shaped what it should be and shouldn't be, and advocated for those decisions over time
Operates with influence without authority
— track record of aligning product, engineering, and exec leadership around a design direction without a management title
Has raised the craft bar at an organizational level
— through critique culture, standards, and the example others internalize
Executive-level communication
— connects design decisions to customer impact, product differentiation, and business outcomes
B2B SaaS depth
— understands complex, data-heavy products and has opinions about where the interaction model breaks
Compensation & Benefits
We believe in transparency. The starting salary for this role is
$245k-$276k USD
, depending on experience and subject to market-rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks of paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision.
30 minute call with Recruiter
45 minute call and portfolio review with Hiring Manager
30 minute call with cross-functional partner
60 minute design case call with members of the design & tech team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions, please contact
jobs@customer.io
.
Join us!
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Dubai, United Arab Emirates; Hong Kong; Singapore
УдалённоUnited States; Canada; France; Dubai, United Arab Emirates
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