Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
We are looking for a sharp, agile thinker with a strong strategic mindset to help us unlock our next phase of growth. You’ll work closely with cross-functional teams to identify opportunities, tackle bottlenecks, and drive company-wide initiatives that move the needle.
As a
Senior
Strategy Manager at Toters
, your mission is to drive strategic clarity, surface actionable insights, and accelerate decision-making in one of the most dynamic startups in the Middle East. That’s it—the rest is up to you.
Key Responsibilities:
Strategic Planning & Execution
Strategic Development
: Collaborate with senior leadership to define and refine the company's strategic vision, ensuring alignment with long-term business objectives.
Initiative Leadership
: Lead the development, communication, and design of corporate strategies, ensuring alignment with long-term business goals.
Cross-Functional Alignment
: Partner with key stakeholders across commercial, finance, marketing, and product to drive alignment and execution of strategic priorities.
Operational Oversight & Project Management
Project Leadership
: Oversee high-impact projects, ensuring timely delivery and measurable outcomes.
Governance & Compliance
: Oversee the governance of strategic projects, ensuring adherence to timelines, budgets, and regulatory requirements.
Performance Monitoring & Reporting
OKR Monitoring
: Track and report on company-wide Objectives and Key Results (OKRs), ensuring alignment with strategic goals.
Performance Analysis
: Analyze internal performance, identify areas for improvement, and develop strategies to enhance overall efficiency.
Reporting
: Prepare comprehensive reports and presentations for the board, investors, and senior leadership, providing insights into performance metrics and strategic initiatives.
Market Intelligence & Research
Industry Analysis
: Conduct research to understand industry players, market trends, and competitive dynamics.
Business Unit Performance
: Assess the performance of each business unit across different geographies, focusing on profitability and health metrics.
Opportunity Identification
: Identify new business opportunities and recommend strategic initiatives to capitalize on emerging trends.
Stakeholder Management & Communication
Executive Support
: Serve as a trusted advisor to the executive team, providing strategic counsel on a wide array of issues.
External Engagement
: Manage external relationships, including partnerships, client interactions, and vendor agreements, ensuring alignment with the company’s strategic goals.
Team Leadership & Development
Team Management
: Lead and mentor a team of strategy professionals, fostering a culture of collaboration and continuous improvement.
Talent Development
: Provide guidance and mentorship to senior staff and emerging leaders, nurturing talent within the organization.
Partnerships & M&A Strategy
Strategic Partnerships:
Identify, evaluate, and cultivate strategic partnerships and alliances that drive growth, enhance capabilities, and expand market reach.
Deal Sourcing & Evaluation:
Source potential M&A opportunities aligned with the company’s strategic objectives; conduct due diligence, financial modeling, and risk assessment.
Transaction Management:
Lead end-to-end execution of partnership agreements and M&A transactions, coordinating cross-functional teams including legal, finance, and operations.
Post-Merger Integration:
Oversee integration efforts post-acquisition to ensure synergy realization, cultural alignment, and operational continuity.
Market Scanning:
Continuously scan the market for inorganic growth opportunities and assess their strategic fit with the company’s vision.
Requirements:
MBA or equivalent with 10+ years of experience in corporate strategy, consulting, or transformation
Demonstrated success in leading complex, cross-functional projects
Advanced financial modeling and data analysis expertise
Strong leadership, influencing, and communication skills
Experience working with executive leadership and/or board members
Location: Aachen, Germany; Abu Dhabi, United Arab Emirates; Ahmedabad, India; Alkmaar, Netherlands; Almaty, Kazakhstan; Amsterdam, Netherlands; Athens, Greece; Augsburg, Germany; Austin, United States; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Luxembourg; Belgrade, Serbia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birmingham, United Kingdom; Bishkek, Kyrgyzstan; Bolzano, Italy; Boston, United States; Bramsche, Germany; Bratislava, Slovakia; Bucuresti, Romania; Budapest, Hungary; Buenos Aires, Argentina; Cairo, Egypt; Chemnitz, Germany; Santiago, Chile; Beijing, China; Chișinău, Moldova, Republic of; Bogota, Colombia; Colombo, Sri Lanka; Copenhagen, Denmark; Darmstadt, Germany; Dresden, Germany; Dubai, United Arab Emirates; Dublin, Ireland; Düsseldorf, Germany; Emmen, Switzerland; London, United Kingdom; Erevan, Armenia; Essen, Germany; Helsinki, Finland; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Guatemala; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Ho Chi Minh, Vietnam; Hong Kong, China; Tokyo, Japan; Jerusalem, Israel; Karlsruhe, Germany; Kiel, Germany; Kirkland, United States; Koln, Germany; Krakow, Poland; Kyiv, Ukraine; Lebanon; Leipzig, Germany; Leverkusen, Germany; Lima, Peru; Limassol, Cyprus; Lingen, Germany; Vilnius, Lithuania; Ljubljana, Slovenia; Madrid, Spain; Magdeburg, Germany; Città Vittoriosa, Malta; Manchester, United Kingdom; Melbourne, Australia; Mexico City, Mexico; Montevideo, Uruguay; Morocco; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; New York, United States; Nicosia, Cyprus; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Panama; Paphos, Cyprus; Paris, France; Perth, Australia
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Head of Solution Engineering
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Responsibilities
:
Lead, mentor, and develop a high-performing team of
Solution Engineers
.
Provide technical leadership throughout all stages of client engagement: pre-sales, solution architecture, and implementation.
Act as a key technical consultant throughout the sales cycle: clearly and convincingly present product capabilities and business value to prospective clients.
Work closely with sales, product management, and development teams to design and deliver optimal client solutions.
Oversee the integration and implementation of solutions for clients, ensuring smooth and timely deployment.
Take into account all aspects when developing solutions: liquidity flows, execution models, risk parameters, and infrastructure compatibility.
Create and maintain up-to-date documentation, technical guides, and training materials for clients and internal teams.
Actively identify customer needs and suggest improvements based on feedback and market trends.
Define and monitor
Key Performance Indicators (KPIs)
to assess team productivity and customer satisfaction levels.
Represent the company in technical meetings with external stakeholders, maintaining high standards of professionalism and technical expertise.
Extensive technical experience in
financial technology
, trading platforms, risk management systems, and enterprise SaaS solutions.
Proven experience managing technical teams, preferably in solution engineering, pre-sales engineering, or technical sales within the financial sector.
Deep knowledge of
liquidity aggregation
, order routing, execution models, the
FIX protocol
, and trading system APIs.
Expertise in
trading technologies
and
market infrastructure
, particularly in the
FX
,
CFD
, and
digital assets
segments.
Familiarity with institutional platforms such as
MetaTrader
,
cTrader
,
OneZero
,
PrimeXM
, and proprietary OMS/EMS solutions.
Excellent communication skills and the ability to explain complex technical concepts to business audiences.
A
proactive, client-oriented mindset
, strong problem-solving skills, and a successful track record of working with diverse stakeholders.
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
Facilitate collaboration and resolve conflicts within different teams and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
For more senior positions, product management experience in the software industry
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
Familiarity with telco networking - RAN, Core, CPE
Experience in leading distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
Facilitate collaboration and resolve conflicts within different teams and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
Familiarity with telco networking - RAN, Core, CPE
Experience in leading distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Merlimau, Malaysia
Who We Are:
Bradken is equipping the resource sector to sustainably advance society.
As an apprentice, you'll be joining a global leader in the design, manufacture, and supply of wear products and services for mining equipment.
Our 3000-strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030.
You'll join a diverse and inclusive team contributing across more than 100 unique professions and trades.
What's the Role:
Apprenticeship Program at Bradken- Merlimau!
Are you ready to kickstart your career in manufacturing? Our comprehensive Apprenticeship Program is designed to equip you with hands-on experience in key manufacturing shop floor processes. Join us to gain practical skills and knowledge in:
Moulding
Dressing
Heat Treatment
Melting
You'll thrive in a dynamic and supportive environment, eager to contribute to meaningful projects within our organization.
Key criteria:
This program is specifically designed for recent diploma holders from TVET institutions and is perfect for individuals seeking to enhance their practical skills and employability.
The positions will be in Merlimau for 1 year.
If you'd like to be part of a team that's changing the game, please apply along with your resume and a brief cover letter highlighting why this should be your next role. Everyone has a story...be part of ours!
Why join our team at Bradken?
Safety first environment and mindset
Flexible work options
Competitive Total Reward Packages
Global and local recognition programs
Paid Parental Leave
Learning and Development focus
Education assistance
EAP for you and your family
Community Involvement program
Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical including drug and alcohol testing.
WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES
Bradken is an Equal Opportunity Employer and we are committed to providing a diverse, inclusive, engaging, and flexible environment for our people because great things happen when individuals are given the opportunity to bring themselves into their work. All employment will be based on merit, competence, performance, and business needs.
Location: Bangkok, Thailand
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Business Analyst
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
JOB DESCRIPTION:
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the insurance industry is required
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Thailand
Must be fluent in Thai
Location: Najaf, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Order Management Agent position in Najaf is an exciting one. The selected candidate will join the Operations Team to help Toters scale up operations and grow our customer base. We are looking for a multi-skilled candidate who is customer-service-oriented and possesses excellent communication and organizational skills. The selected individual will help Toters expand and manage the day-to-day operations while delivering an excellent customer experience.
Responsibilities:
Answer all inbound calls from customers and stores.
Place orders over the phone from non-partner restaurants.
Monitor order queue and any issues with orders and deliver necessary compensation to customers.
Handle daily customer care emails, support messages, and calls.
Meet the KPI targets for order fulfillment and service quality.
Follow up on assigned orders with phone calls to Restaurants, Clients, and Drivers to ensure orders are received and being processed without any issues and addresses are accurate.
Escalate any issues with orders, especially live orders that require administrator intervention, and use administrator capabilities in the system to re-assign orders to other Drivers if necessary.
Handle and report daily issues with Drivers, including attendance, discipline, compensation.
Channel market feedback to technology team to improve the Customer and Driver Apps.
Requirements:
B.S. or M.S. in Communications, Public Relations, or related field, or equivalent work experience.
A responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with stores through phone calls and email.
Fast learner, dynamic, and able to work well under pressure.
Constant internet connectivity, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak.
Flexible and willing to work weekends and evening shifts. Also, note that you may be expected to work longer hours during the training period.
Excellent communication skills in English and Arabic.
Strong organization and management skills.
Tech-savvy. Able to learn and use web tools.
Location: Dubai, United Arab Emirates; Doha, Qatar; Manama, Bahrain; Riyadh, Saudi Arabia; Muscat, Oman
Apt Resources is seeking a talented and dynamic Restaurant Supervisor to join the team at an esteemed upmarket casual restaurant in Dubai. As a Restaurant Supervisor, you will be instrumental in delivering an exceptional dining experience while ensuring the efficient operation of the restaurant. If you have a passion for food, drink, and hospitality, and have a holistic understanding of customer satisfaction, we invite you to apply!
Responsibilities
Coordinate daily restaurant operations, ensuring a seamless service flow from the front-of-house to the kitchen.
Supervise, train, and support the restaurant staff, inspiring them to provide top-notch service to guests.
Manage scheduling, staff performance, and employee relations to cultivate a positive work environment.
Monitor service standards and customer feedback, continually seeking ways to enhance the dining experience.
Collaborate with the culinary team to develop menu offerings and specials that align with customer preferences.
Oversee inventory management, including ordering supplies and minimizing waste.
Ensure compliance with health and safety regulations, implementing best practices for sanitation.
Handle guest inquiries and resolve complaints in a proactive manner, maintaining the restaurant’s reputation for excellence.
Requirements
Minimum of 3 years of experience in a supervisory role within the restaurant or hospitality industry.
Strong knowledge of food and beverage operations, trends, and high standards of customer service.
Exceptional leadership, interpersonal, and communication skills.
Ability to work under pressure and demonstrate problem-solving capabilities.
Proficient in restaurant management software and Microsoft Office Suite.
Flexibility to work evenings, weekends, and holidays as required.
Knowledge of health and safety regulations and commitment to maintaining standards.
Benefits
AED 3500 - 4700 basic salary range depending on the experience. Plus 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Doha, Qatar; Manama, Bahrain; Riyadh, Saudi Arabia; Muscat, Oman
Location: Biarritz, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Famars, France; Valenciennes, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Rouen, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Nîmes, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Metz, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Riyadh, Saudi Arabia
About Müller's Solutions:
Müller's Solutions is a leading SAP consulting company dedicated to empowering organizations with innovative supply chain management solutions. We specialize in optimizing supply chain processes through the effective implementation of SAP technologies, ensuring our clients achieve operational excellence and increased efficiency.
Job Overview:
We are looking for a qualified SAP Supply Chain Lead who will oversee the implementation and management of the SAP Supply Chain Management (SCM) domain. This encompasses all products within the SAP ecosystem, as well as all interfaces to non-SAP applications and mobile solutions. The individual will hold full responsibility for directing the SCM team and ensuring the successful delivery of related project objectives.
Requirements
Requirements:
RESPONSIBILITIES
Collaborate with the Delivery Leadership Team to oversee and regulate the development and delivery of functionalities related to Supply Chain Management (SCM)
Formulate application strategies and provide direction for all SAP services within the SCM domain
Manage relationships and ensure alignment of activities with other functional and technical teams
Ensure prompt investigation and resolution of incidents and issues occurring in SAP systems and services
Offer necessary support, input, guidance, and recommendations regarding Technical Designs produced by other SAP domain teams
Ensure compliance with established standards for procedures, quality assurance, templates, and documentation
Preserve the integrity, manageability, and architectural standards of the SAP systems in accordance with agreed protocols
Lead and oversee the daily activities of SCM team members while monitoring their performance
Act as a technical lead in the design, development, testing, and implementation of technological solutions
(significant support may be required outside standard working hours)
Establish a performance baseline for SCM-related processes; Monitor system performance and optimize
it for peak efficiency within the SCM domain
Review and provide input for common deliverables (e.g., user acceptance test plans)
Collaborate with the authorization team to develop and implement an appropriate security model within the SCM
domain
Drive the resolution of issues associated with the implementation and testing of SAP upgrades and service pack
enhancements concerning SCM
Engage actively in the hiring and selection process for the project team
Responsible for conducting post-implementation reviews and monitoring business applications within the SCM.
Participate in the Change Request process to document and rationalize the need for changes.
Develop and sustain effective and productive relationships with customers and other team members
Undertake additional activities as required to achieve the objectives of the role
JOB REQUIREMENTS:
2 of 2
EDUCATION:
A bachelor's or master's degree in Computer Science, Management Information Systems, or a related field from a recognized national or international educational institution.
Proficiency in both Arabic and English.
A current SAP certification.
RELEVANT EXPERIENCE:
Over 10 years of professional experience working on SAP projects within the Supply Chain Management (SCM) domain.
At least 5 years of experience managing SAP landscapes within medium-sized or large organizations.
Demonstrated strong management skills vital for effective strategic planning, directing, reporting, and executing the administrative duties associated with this position.
A thorough understanding of the system development lifecycle and its associated implications.
• Proficient understanding of IT best practices, including ITIL frameworks pertinent to Incident, Problem, and Request processes.
• In-depth knowledge of various SAP functional areas, especially from an integration perspective (FICO, HR, BI, etc.).
• Experience in the SAP Defence sector will be considered advantageous.
• Acquainted with various SAP security models and products (SSO, IDM) from a Supply Chain Management (SCM) viewpoint.
• Proven experience in gathering and documenting system requirements, as well as articulating functional designs for business application solutions and identifying implementation challenges from a functional perspective.
• Strong understanding of the complexities associated with enterprise-wide system implementation.
• Familiarity with standardized support development frameworks and methodologies.
• Expert proficiency in SAP implementation methodologies, including Activate.
SKILLS REQUIREMENTS:
• Capacity to lead cross-functional projects and initiatives.
• Strong organizational, time management, and stress management skills, with a commitment to meeting deadlines.
• Exceptional multi-tasking capabilities.
• We seek an individual who can excel under pressure and make well-considered decisions!
You'll need to be comfortable working independently, with just a little supervision.
It's great if you have some experience with support and management resources.
Your skills in resolving issues both between teams and within them are a big plus!
Effective written and verbal communication is essential.
We'd love for you to share your knowledge by training business users.
Your understanding of technology and its role as an enabler will be valuable.
A track record of collaborating successfully in a diverse team is important.
Most importantly, we're seeking someone with a positive attitude and a commitment to delivering results!
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for a highly skilled Test Lead to join our dedicated team. In this role, you will be responsible for
ensuring the verification of solution design, changes, and organization and
system changes. This position will be responsible for defining test approach/strategy, test plans, test scripts,
summarize QA metrics on defects, reviewing test scripts of QA and UAT resources, and planning of UAT
testing.
Key Responsibilities:
Manage UAT and System Testing related functions.
Capable of working with and standing firm with Project Managers, Business Stakeholders, Development,
Architects and BA's to get their point across i.e. ensuring quality comes first.
Effectively communicates with project stakeholders to get buy-in for test approach.
Define, review and implement the Test Strategy, Quality processes and procedures. Enforce the adherence to the program’s Quality processes and procedures. Reviewing of test plans and test cases.
Reviews project documentation to determine cost effective / quality test approach.
Produces detailed estimates / dependencies / assumptions / test requirements.
Clearly communicates test approach in relevant test documentation and test management tools and ensures that all requirements are traceable.
Ensure all test collateral is of high standard and conforms to best practice.
Delivers / tracks and reports on project plan for entire test event.
Closely monitors and tracks risks / issues and works closely with project team in the resolution of issues.
Manages test resource allocation (ramp-up/ ramp-down) as well as communicating/ delegating effectively within test team.
Prepares and presents post project review document.
Requirements
Requirements:
Graduate or Postgraduate Degree in Computer Science.
RELEVANT EXPERIENCE:
Minimum of 8 years of relevant experience, including at least 4 years in a similar role.
Experience with HP Quality Centre across a minimum of 3 projects, particularly in Unified Functional Testing.
Demonstrated experience and a proven track record in delivering test management services and solutions, utilizing industry-standard testing methodologies.
Project Management certification is considered an asset. Experience in selecting, implementing, and managing testing tools is preferred.
Practical experience in delivering testing solutions and a strong capability to collaborate with other teams to fulfill business requirements.
Ability to align testing methodologies and governance processes with the Project Management Office (PMO) and other IT functions.
Prior experience in initiating and sustaining strategic relationships both internally and externally, employing strong influencing skills to achieve business objectives.
Capability to provide coaching for the development of technical skills and competencies in others.
SKILLS REQUIREMENTS:
Proficiency in written and spoken communication in both English and Arabic.
Ability to deliver training sessions effectively.
Capacity to operate under tight timelines and meet strict deadlines.
Comprehension and practical experience with technology as a facilitator.
Proven ability to work efficiently within a diverse team environment.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
About Müller's Solutions:
Müller's Solutions is a premier provider of SAP consulting services, with a commitment to delivering exceptional results through innovative and tailored solutions. We partner with organizations to transform their SAP landscape and enhance operational efficiency, ensuring the successful implementation of strategic initiatives.
Job Overview:
We are seeking a seasoned SAP Technical Lead with expertise in NetWeaver and Basis. The SAP Technical Lead will oversee the administration and operation of SAP-centric solution management. Key responsibilities include delivering technical guidance and ensuring that the NetWeaver team complies with established technical standards. Collaborate with Functional and Technical Designers to guarantee consistent and high-quality technical solutions that align with the agreed designs. This role also plays a crucial part in enhancing the team’s technical knowledge and delivery capabilities. The position encompasses all facets of SAP NetWeaver administration, such as system installations and upgrades, troubleshooting and resolution, database management, client copies, system refreshes, SAP instance configuration, and performance optimization for a complex system landscape. Furthermore, the SAP Technical Manager will engage in the transition process to facilitate a seamless shift from implementation to production operations.
Requirements
• Offer technical analysis and oversight proficiency in the management of SAP Netweaver and SAP development teams, thereby directly shaping business solutions.
• Collaborate effectively with the Implementation Delivery Leadership Team to aid in the development and execution of services within the SAP domain.
• Develop comprehensive documentation for SAP system administration, development processes, and operational guidelines.
• Ensure compliance with established standards during the execution of procedures, quality assurance measures, templates, and documentation.
• Oversee existing operational guidelines to guarantee consistency and completeness.
• Take appropriate actions to investigate and resolve incidents and issues arising within SAP systems and services.
• Uphold the integrity, manageability, and architectural fidelity of SAP systems.
• Act as a technical lead in the design, development, testing, and implementation of technology solutions (please note that significant support may be necessary beyond regular working hours).
• Establish a performance baseline, monitor system performance, and optimize for maximum efficiency.
• Develop SAP technical components and maintain fluency in various SAP technologies.
• Engage with the Netweaver team to establish a suitable security model for any new enhancements or modifications, leveraging expertise in the current SAP security model.
• Lead the resolution of matters associated with the implementation and testing of SAP SPS upgrades and service pack enhancements.
• Participate in the Change Request process to document and validate the necessity for changes.
• Implement and evaluate backup and recovery strategies, high availability solutions, as well as configurations for network, database, and operating systems.
• Foster and maintain effective, productive relationships with clients and team members.
• Undertake additional responsibilities as required to meet the objectives of the role.
EDUCATION:
A graduate or post-graduate degree in Computer Science, Management Information Systems, or an equivalent field from a recognized national or international educational institution.
Proficient communication skills in both Arabic and English languages.
RELEVANT EXPERIENCE:
Over 10 years of professional experience in SAP projects.
At least 5 years of experience in managing SAP landscapes within midsize or large organizations.
Proficient in SAP Basis/NetWeaver administration for both ABAP and JAVA stacks.
Familiarity with multiple operating system environments, including Linux, Unix, and Windows.
Experience in implementing S/4 HANA.
Skilled in the installation and configuration of various SAP products.
Competence in hardware capacity planning.
Knowledgeable in various backup and recovery tools utilized with SAP products.
Experienced in high availability solutions.
Proficient in the SAP Correction Transport System and SAP Security management.
Understanding of different SAP security models and products, such as SSO and IDM.
Familiarity with change management processes.
Insight into internal support and escalation processes.
Knowledge of SAP support processes (OSS) along with escalation workflows.
Experience in enterprise-wide system implementations.
Experience with SAP defense-related products is an advantage.
SKILLS REQUIREMENTS:
Proven project leadership within and between teams.
Strong organizational, time, and stress management skills; meets deadlines consistently.
Effective multi-tasking abilities.
Availability for off-hours work and on-call responsibilities.
Decisive under pressure.
Independent work capability with minimal supervision.
Skilled in facilitating issue resolution across teams.
Excellent written and verbal communication.
Self-motivated with strong problem-solving and interpersonal skills.
Location: Riyadh, Saudi Arabia
In the role of Infrastructure Lead at Müller's Solutions, the Infrastructure Support Lead Analyst will be responsible for the design, maintenance, support, and scalability of the SAP infrastructure. This position involves guiding, coaching, and facilitating a team of specialists while contributing to the infrastructure support services. The individual will be part of a team of infrastructure engineers who possess outstanding technical expertise across various domain competencies.
Key Responsibilities:
• Provide daily leadership to the Infrastructure Services team.
• Design, construct, and maintain the server and network infrastructure.
• Offer operational support for the SAP architectures.
• Collaborate with engineers and developers to establish provisioning, configuration, protocol support, and security for the infrastructure.
• Ensure infrastructure stability as new products and services are launched.
• Develop, mentor, and train staff; continuously seek to enhance processes and procedures with the objective of delivering exceptional service to customers.
• Create, document, implement, and sustain processes and procedures for daily operations and the integration of new services.
• Foster a robust culture dedicated to service quality through the effective execution of repeatable, well-structured processes.
• Monitor the status of alerts, tickets, and processes to guarantee timely completion of tasks.
• Communicate changes in policy and procedures.
• Provide recommendations for modifications and improvements, and convey these to senior management.
• Achieve and maintain service levels as established by management.
• Offer technological guidance to ensure that project services are highly available, efficient, and operate with acceptable performance levels.
• Address business requirements through technology by assessing various technological options and vendor products.
• Report trends in incident/problem management identified through analysis of historical outages, utilizing these trends to pinpoint and implement changes that may prevent future issues.
• Collaborate with service providers to identify processes/tools that enhance the end-user experience of the service.
• Manage significant outages through standard ITIL processes until resolution.
• Promote knowledge sharing through presentations and similar activities among team members.
• Possess a broad understanding of infrastructure technologies coupled with subject matter expertise (SME) in several technologies within an infrastructure environment, including operating systems, storage, virtualization, networks, heterogeneous computing devices, and information security.
• Exhibit proficiency as a systems administrator for specific technologies and provide escalated support.
• Analyze, deconstruct, and re-engineer existing solutions with a focus on enhancing efficiency and improving performance.
Requirements
EDUCATION:
Bachelor's Degree in Computer Science, Information Management, or a related technical/IT field.
Certification in CCNP or CCNA.
ITIL V3 Certification is advantageous.
Proficiency in both Arabic and English languages.
RELEVANT EXPERIENCE:
5 to 7 years of demonstrable technical experience in managing large infrastructure setups.
A minimum of 3 years of professional experience in infrastructure and technical operations.
SKILLS REQUIREMENTS:
Comprehensive understanding of LAN/WAN protocols and architectures.
Capable of communicating effectively at all organizational levels.
Ability to maintain clear reasoning during high-severity, high-impact outages.
Strong collaborator, working well with others to resolve issues and incorporating diverse insights.
Robust analytical skills.
Preferred Qualifications:
Master's degree in a related field.
Relevant certifications (e.g., ITIL, CISSP, CCNA) are highly beneficial.
Experience in cybersecurity practices aimed at protecting infrastructure from unauthorized access and vulnerabilities.
Familiarity with DevOps practices and tools to enhance collaboration between development and operations teams.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Dubai, United Arab Emirates
Looking for a fun and exciting job in the hospitality industry? Join our client who are running a group successful lifestyle restaurants in Dubai! They are currently seeking a vibrant and passionate Waitress to join their team at a Western concept lifestyle restaurant. In this role, you will be responsible for providing exceptional service to their guests and ensuring their overall dining experience is memorable. If you have a passion for hospitality and enjoy working in a fast-paced environment, we want to hear from you!
Responsibilities
Greet guests upon arrival and inform them of specials and menu offerings
Take orders from customers and relay them to the kitchen staff
Serve food and drinks to guests and ensure they are satisfied with their orders
Clear tables and reset them for upcoming customers
Provide exceptional customer service and handle guest complaints with grace and professionalism
Maintain cleanliness of the dining area and ensure all tables are presentable
Upsell menu items to guests to increase revenue for the restaurant
Requirements
High school diploma or graduation or equivalent in Hotel or Culinary school is essential
College Freshers from Culinary or Hotel school are welcome
Must be friendly, outgoing, and have excellent communication skills
Must be able to work in a fast-paced environment and under pressure
Ability to work in a flexible schedule, including evenings, weekends, and holidays
Ability to stand and walk for prolonged periods of time
Must be able to work well in a team environment and have a positive attitude
Benefits
The salary is AED 1700 - 2400 + AED 400 Food allowance + AED 250 to 450 (Service charge Avg) +AED 1200 Credit card tips + Cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates
УдалённоheadAachen, Germany; Abu Dhabi, United Arab Emirates; Ahmedabad, India; Alkmaar, Netherlands; Almaty, Kazakhstan; Amsterdam, Netherlands; Athens, Greece; Augsburg, Germany; Austin, United States; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Luxembourg; Belgrade, Serbia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birmingham, United Kingdom; Bishkek, Kyrgyzstan; Bolzano, Italy; Boston, United States; Bramsche, Germany; Bratislava, Slovakia; Bucuresti, Romania; Budapest, Hungary; Buenos Aires, Argentina; Cairo, Egypt; Chemnitz, Germany; Santiago, Chile; Beijing, China; Chișinău, Moldova, Republic of; Bogota, Colombia; Colombo, Sri Lanka; Copenhagen, Denmark; Darmstadt, Germany; Dresden, Germany; Dubai, United Arab Emirates; Dublin, Ireland; Düsseldorf, Germany; Emmen, Switzerland; London, United Kingdom; Erevan, Armenia; Essen, Germany; Helsinki, Finland; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Guatemala; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Ho Chi Minh, Vietnam; Hong Kong, China; Tokyo, Japan; Jerusalem, Israel; Karlsruhe, Germany; Kiel, Germany; Kirkland, United States; Koln, Germany; Krakow, Poland; Kyiv, Ukraine; Lebanon; Leipzig, Germany; Leverkusen, Germany; Lima, Peru; Limassol, Cyprus; Lingen, Germany; Vilnius, Lithuania; Ljubljana, Slovenia; Madrid, Spain; Magdeburg, Germany; Città Vittoriosa, Malta; Manchester, United Kingdom; Melbourne, Australia; Mexico City, Mexico; Montevideo, Uruguay; Morocco; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; New York, United States; Nicosia, Cyprus; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Panama; Paphos, Cyprus; Paris, France; Perth, Australia
УдалённоHome based - EMEA
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