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Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects strategists on our TMT team work on: - Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice. - Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions. - Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn. - Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support. - Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal. - Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. - Client-facing consulting, solutions, or strategy experience in a technically complex environment. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - including Uber, Wayfair, Wilson, and Sonos. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Launch an order management agent for a national apparel brand — order lookup, cancellations, returns, and exchanges — then hill-climb containment and CSAT week over week. - Partner with Product to build a shopping agent that plugs into a retailer’s existing search and recommendation systems to guide product discovery — turning the support channel into a revenue channel. - Stand up an in-store support voice agent for a big-box or grocery retailer, answering the stock-check and store-info calls that largely go unanswered today and converting them into store visits and sales. - Design a booking, payments, and outbound agent for a consumer services brand operating hundreds of locations. - Help a marketplace handle order status and buyer–seller disputes at enormous scale. - Launch outbound campaigns — cart recovery, win-back, churn saves, and subscription renewals — across voice and SMS. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in retail and consumer experiences. Experience in e-commerce, retail technology, marketplaces, or consumer brands — and familiarity with commerce and CX stacks (e.g., commerce platforms, order management systems, contact center software) — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Lead the project for building AI agents for major health insurance networks that handle detailed questions like “what’s my co-pay for a primary care visit?” and “how many physical therapy sessions do I have left?” - Ideate and create a roadmap for growing value for large healthcare payers and providers. - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics. - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates. - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in healthcare and improving patient/member experiences. Experience in healthcare technology, health IT or working with healthcare organizations and an understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: New York, NY Workplace: OnSite About the Company Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. Rain operates around the world and services global businesses and platforms with embedded financial products and services. We work with some of the biggest businesses in the world and serving them means servicing their end users around the world. Getting there usually means expanding our licensing coverage either through direct force projection or through strategic partnerships. Once we’re in a market this work transitions to getting our products and services up and running to ship local products. Market Expansion is a high impact, small, SWAT-like team that owns launching local financial products in each of our target geographies. We like to work in person and we work on every market Rain decides to enter. As part of this team, you will go exotic places, meet exotic people, and build exciting products. The team is, by definition, heavily cross functional requiring team members to work with Product, Legal, Compliance, and Go To Market. We are accountable for the outcome, not for the project plan. The model is deliberately temporary in each market. A launcher deploys into a market, launches the product, hires and hands over to a local GM, and moves to the next one. A market launch is a complex project that runs 3 to 12 months, touches around twelve cross functional capabilities and more than ten internal functions. If you want a clean, independent role inside one function, this is not for you. If you want to be personally accountable for making an impact on one of the fastest growing financial technology companies, keep reading. What you’ll do - Be Global: Spend significant time, in person, in each market you launch. - Be Autonomous: Own a market launch end to end, from the point the entry decision is made to the point the business runs without you. - Operate Across the Company: Work with our legal team to manage the local regulatory and legal processes for licence expansion or transfer where we go direct. - Define and execute the operationalization strategy for each market, meaning the specific decisions about how Rain's technology, team and systems get deployed in the local market. - Identify and solve blockers to quick market launch. - Coordinate and drive a 100 day plan for each market, including the workstream owners, the sequencing, the reporting cadence, and the escalation path when a workstream slips. - Identify and hire the key local roles, usually a country lead and their first two or three hires, and ramp them up / coach them through the first few weeks at their roles. - Detect what is missing before it becomes a problem. Additional licences, gaps and remediations that nobody has scoped. - Own and improve the playbook. You are likely to succeed if you have: - Background: roughly 5 to 7 years of experience in strategy consulting, private equity operations, or an operating role in a regulated fintech or payments business. - Communication skills: you can independently write high-quality formal documents, and represent Rain in high-stakes meetings (e.g., with regulators, investors, partners, customers…). - Business and tech acumen: can work through complexity across different workstreams (e.g., pricing, tech, legal, compliance) identifying what matters in a context full of noise. - Project management experience: you have driven complex projects to completion, particularly when task owners don’t directly report to you. - Practicality and effectiveness: you get things done quickly despite challenges, and are able to deliver a high amount of output when required. - Intellectual curiosity: you are eager to go deep into technical topics, particularly when the response is not obvious. - Desire to travel: you are interested in spending significant time in person in the target markets to launch the product, hire a local team, and solve problems. - Location: you are based in New York or Madrid, or have a willingness to relocate. - Languages: you speak native / fluent English. Bonus attributes: - Direct experience with regulatory approval processes, market expansion, post-merger integration, on either side of the table. - Experience in payments, card issuing, e-money or banking, whether at an operator, a regulator, an adviser or a network. - Having expanded a business into a new geography, including taking a product or a programme live in a new jurisdiction. - Knowledge of the payment / crypto regulatory landscape for payments and digital assets. - Familiarity with stablecoins and how onchain tech interacts with traditional payments. - Additional languages, particularly Spanish, Portuguese, Chinese or Arabic. - Experience building a function from scratch, including hiring the team who came after you. Things that enable a fulfilling, healthy and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Personalized Support Engineer About the job The Personalized Support Engineer (PSE) is a member of the Global Personalized support team supporting our top tier customers.  They are responsible for handling a variety of Twilio products while also working and collaborating with the Technical Account Managers (TAMs.)  The Global PSE team advocates for our TAMs’ customers as if they are their own while providing 24x7x365 coverage, managing specializations and guarding the queue. This position requires working in a shift, EMEA - 1300-2200 IST. We work 5 days a week, and could include one or both weekend days. (Tue-Sat, Sun-Thur, Mon-Fri etc) Responsibilities In this role, you’ll: BE AN OWNER: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. WEAR THE CUSTOMER SHOES: Work with our customers' and partners' developers, architects, and support personnel to resolve problems with potentially very costly and far-reaching consequences. EMPOWER OTHERS: Collaborate with your teammates, the Twilio Product and Engineering teams including filing JIRAs to report reproducible bugs. RUTHLESSLY PRIORITIZE: Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend/holidays (Shifts are subject to change based on evolving team and customer needs). Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Fluent in English language (both oral and written) 2+ years’ experience in a client-facing technical role, preferably in supporting REST API and ability to understand and troubleshoot issues with cloud solutions. Experience working with top tier customers. Supporting customers with service level agreements (SLAs) of 3 hours or less, utilizing a ticket system such as Zendesk. Excellence in task prioritization and evaluation of situational urgency. Advanced time management skills  and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience. Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. Desired: Previous exposure or knowledge of Twilio products Experience working with JIRA, Confluence, Airtable and other project tools. Skilled in troubleshooting network connectivity issues Prior telecom (Carrier, SIP, PBX) including reviewing PCAPs/using Wireshark or messaging platform experience Location This role will be remotely based in India(Karanatka, Telangana, Delhi, Tamil Nadu, Maharashtra) Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - Europe Workplace: Hybrid ABOUT CONSENSYS Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc. — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem. We build and operate neutral, institutional-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness. Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition. WHY THIS ROLE EXISTS We build and operate blockchain infrastructure for financial market infrastructure — settlement, custody and clearing institutions who put real value on the networks we run. We have signed clients with production dates this quarter, a platform that has to stand up on its own for the first time, and an engineering organization that has just been through a leadership transition. You are the engineering leader for that organization — the person who owns what we've committed to ships, and who the engineers look to when a technical decision needs making. WHAT YOU'LL OWN - The delivery organization — core engineering (sequencer, node and backend services), smart contracts, and infrastructure/DevOps. - Client delivery against contractual commitments. Several institutional programs are in flight with production dates between now and Q1, each with availability, latency and evidence requirements written into the contract. Availability definitions, maintenance windows, DR, incident process and the proof behind them are yours. System reliability engineering and on-call rota included. - Operating production networks — including a public mainnet run under an arm's-length managed-service agreement, alongside sovereign and permissioned networks for clients. - Work with the Security Lead to help set security standards for partners, clients and internal systems. - The technical roadmap and its sequencing — working with Product and Sales to define what we build, what we buy, what we say no to, and the honest version of when. - Completing the separation from our former parent. Observability, deployment tooling, identity and infrastructure-as-code all have to be rebuilt or properly handed over, under a live clock. - Engineering standards and the release process — how we test, how we ship, how we roll back, how we review, and how we maintain. - Being a credible technical voice with clients. Our buyers are institutional. They will ask you hard questions about resilience, custody of keys, and what happens at 3am, and they will judge the company by the answer. - Leadership and people management — hire, lead, mentor, and develop engineering managers and team leads; foster a remote-first, high-performing, collaborative engineering culture; support performance management and career development; and liaise closely with team leads to coordinate priorities, dependencies, resourcing, and delivery across engineering. - Contribute to major architecture or investment proposals. - Meet customers or partners where engineering involvement is valuable. - Managing and integrating company wide objectives into engineering team based measurable objective key results (OKRs) and communicating on these objectives to the organization. - Engineering operating model — who owns what, who decides, and what escalates to you. You set decision rights with Product, Sales and Protocols so a stuck call does not sit in a meeting for two weeks. - Delegation. Delivery, incidents and most design calls sit with engineering managers and tech leads. You are the exception path and the person who builds those managers, not doing every estimate and every review. - How the organization uses AI in the actual work. You use it yourself every day and you make it the default for the teams, with the same bar we already apply to human-written code. This is practice, not an “AI strategy” slide. - Cost management. You will strive to reduce operating costs wherever possible without reducing quality or productivity. One area sits outside this role, although your work will align closely with it: - Core protocols (Besu, Teku and related clients) sit with our Head of Protocols, reporting to the CEO. Some of your delivery dates depend on their commitments; that relationship is a partnership, not a reporting line. WHAT WE ARE LOOKING FOR - Deep Ethereum and EVM experience. - Has run an engineering team of 20+ across multiple teams, as a leader of leaders — and has done it at this company stage. - Has owned production systems under contractual SLAs for demanding customers, and has personally been accountable for an outage in front of one. - Deeply technical. You don't need to be the best engineer here, but you need to earn the respect of people who are — challenge a design, know when an estimate is optimistic. - Distributed-systems depth. Blockchain experience is a real advantage; strong infrastructure and backend leaders from high-integrity domains (payments, exchanges, market infrastructure) will be taken seriously. - Has hired well and retained people through a hard period. - Someone with sound technical judgment, strategic thinking, commercial awareness, and strong prioritization skills. - Direct. This team has a low tolerance for polish over substance. Say the hard thing early, and say it kindly, more light, less heat. - People-first leader — empathetic, approachable, and committed to mentoring and developing others. - Strong communicator — builds trust and communicates clearly across engineering and the wider business. - Collaborative — works closely with team leads to align priorities, coordinate dependencies, and keep teams moving together. - High emotional intelligence — self-aware, thoughtful, and comfortable navigating difficult conversations and change. - Coach and multiplier — develops strong leaders, delegates effectively, and builds high-performing, autonomous teams. - Pragmatic and organized — brings clarity and structure without unnecessary process. USEFUL, NOT REQUIRED - L2 or ZK-rollup architecture. - Regulated financial infrastructure — audit, change control, evidence, SOC 2 / ISO 27001. - Experience of a carve-out, separation or post-acquisition integration. WHAT THIS ROLE IS NOT - Not a box-checker, don’t add process for process sake. - Someone who does not challenge or seek clarity. - Someone who does not seek to understand why and what the value is for a task. - Someone who feels like they have to be the loudest voice in the room and does not seek to listen first and leverage the intelligence of others. - Someone who has not had experience managing engineering teams and who feels comfortable being a single IC. - A 100% hands-on engineering role. WORKING AT CONSENSYS We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3. Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

Location: Remote - US About MariaDB Are you ready to shape the infrastructure for a groundbreaking cloud database platform? MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. MariaDB Cloud is revolutionizing the way businesses manage their data in the cloud. We're on a mission to provide a seamless, powerful, and user-centric Database-as-a-Service (DBaaS) solution that sets new industry standards. MariaDB Cloud is a Multi-cloud Database-as-a-Service platform offering, specializing in managing MariaDB, one of the most popular open-source relational database systems. MariaDB Cloud is more than just a database; it's a comprehensive and innovative platform that delivers continuous availability, autonomous operation, and serverless capabilities. We're redefining the database experience to make it more accessible, intuitive, and efficient than ever before. The Opportunity About the Role We are seeking a Senior Software Engineer to join a small, high-ownership team building robust cloud infrastructure for our globally deployed relational database engine. You will design and implement the application layers, business logic, and API workflows at the intersection of data management, cloud operations, and relational database services—critical components that enterprise applications depend on for correctness, performance, and governance. This is a hands-on, end-to-end role. You will lead features from whiteboard to production: owning implementation, writing clean and scalable code, and leveraging deep expertise in cloud orchestration to ensure robust deployment across multi-cloud environments. Proficiency in Terraform is essential for managing our complex infrastructure and ensuring reproducible deployments. Our team is small by design, offering high individual impact and direct visibility into engineering strategy. The ideal candidate has scaled infrastructure across multiple cloud providers and approaches every challenge with an ownership mindset—shipping production-grade systems that set new industry standards. Key Responsibilities 8+ years of experience in software development with deep expertise in distributed systems and cloud-native architecture. Proven track record of designing and operating multi-cloud infrastructure at scale across AWS, GCP, and Azure. Advanced proficiency in Terraform for Infrastructure as Code (IaC) and complex cloud orchestration. Expertise in containerization and orchestration using Kubernetes and Docker in production-grade environments. Experience building and maintaining robust CI/CD pipelines for automated, scalable deployments. Strong command of Go or Python for developing cloud-native applications, controllers, and automation tooling. BS/MS in Computer Science or a related technical field. Experience designing and implementing REST and/or gRPC APIs used by external consumers or frontend systems. Knowledge of MariaDB server is a plus. Required Qualifications Experience 5+ years of professional software development experience, with at least 2 years focused on data-intensive applications, database-adjacent features, or enterprise software. Demonstrated end-to-end ownership of a non-trivial production feature or module: you have taken something from functional specification through implementation to production. Hands-on production experience deploying, debugging, and managing application services across at least two major public clouds (AWS, Azure, GCP). Experience building or integrating with vector databases, embedding pipelines, semantic search, or retrieval-augmented generation (RAG) systems. Prior work building LLM-based applications or workflows using AI agent frameworks (LangChain, LangGraph, CrewAI, AutoGen, or equivalent). Technical Skills Strong proficiency in Python for AI application development, alongside high proficiency in at least one backend language (such as Go, Java, or C++). Deep, practical application of relational databases: writing complex SQL, structural indexing, query optimization, transactions, and schema design. Experience implementing temporal data models, event-driven tracking, audit logs, or utilizing system-versioned tables. Solid understanding of application security fundamentals: authentication, authorization, RBAC, row-level security, and multi-tenant data isolation at the application layer. Proficiency with modern application monitoring tooling: structured logging, distributed tracing (OpenTelemetry), and functional alerting. Experience designing and implementing REST and/or gRPC APIs used by external consumers or frontend systems. Preferred Qualifications Experience contributing to or maintaining open-source projects in the database, AI/ML application, or agent-tooling ecosystem. Hands-on experience developing MCP servers or integrating A2A (Agent2Agent) protocols into production systems. Familiarity with agent memory frameworks such as Mem0, Graphiti, or Letta. Experience leveraging graph databases or multi-hop graph traversal (Neo4j, Kuzu, FalkorDB, or similar) within applications. Background with in-memory data grids or semantic caching systems (Redis or similar) to optimize AI token usage. Experience packaging applications for on-premises or air-gapped deployment environments, including regulated infrastructure. Knowledge of MariaDB or MySQL application development, system-versioned tables, or temporal SQL. Location & Job Info Full-Time - Remote - US Why Join Us Compensation The annual anticipated U.S. base salary range for this full-time position is $141,000-$185,000. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB’s total rewards package.  We provide a competitive benefits package. Additional benefits includes health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), paid holidays, 401(k), and parental leave, a massive degree of flexibility and freedom, just to name a few! Salaries for candidates outside the U.S. will vary based on local compensation structures. How to Apply If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site. At MariaDB, we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone. MariaDB does not sponsor work visas or relocation. MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

Location: Berlin Office Workplace: Hybrid The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 3 days per week in our Berlin office BUILD YOUR ENTERPRISE SALES CAREER AT N8N n8n is growing rapidly at the intersection of AI, automation and enterprise software. More than 1.7 million active builders use n8n each month, and we’re scaling our enterprise business as more organisations look for ways to connect AI with the systems, data and workflows that run their businesses. We’re building our SDR team in Berlin and looking for an Enterprise Sales Development Representative to join us. You’ll partner closely with Enterprise Account Executives to break into some of the largest organisations in the DACH region. This isn’t about maximising email volume. You’ll take a thoughtful, account-based approach: researching strategic companies, identifying the right stakeholders, understanding their priorities, and creating relevant conversations around automation and AI. If you’re succeeding in an SDR/BDR role and want greater exposure to enterprise selling, strategic account planning, technical buyers and a genuine path towards AE, this could be a great next step. WHY N8N? 🚀 Serious momentum. n8n has grown rapidly into a major player in workflow automation and AI, with more than $100M in ARR, 1,400+ enterprise customers, and a $5.2B valuation following strategic investment from SAP. 📈 Build towards AE. We want the SDR role to be a platform for your next step. High-performing SDRs can develop through our structured SDR → AE programme, with live deal exposure, discovery and MEDDPICC coaching, call reviews, and opportunities to take greater ownership of real opportunities alongside experienced AEs. ✏️ Learn enterprise selling. Work alongside Enterprise AEs on account strategy, stakeholder mapping, messaging, discovery and opportunity creation - gaining exposure to how complex enterprise deals are built from the start. 🤖 Sell where the market is going. You’ll engage technical and executive buyers around AI, automation and some of the most important technology challenges businesses are tackling today. ⚡Use AI to sell smarter. Experiment with AI, n8n and modern sales technology to research accounts, understand buyers, personalise outreach and improve how you work. You don’t need to be an engineer - but you should be curious about technology and excited to learn. WHAT YOU’LL DO - Build enterprise pipeline: Prospect into a focused set of strategic accounts and create qualified opportunities. - Develop account strategies: Partner with Enterprise AEs to identify priority companies, stakeholders, challenges, use cases and engagement strategies. - Research your prospects: Understand the business and technical priorities of stakeholders across IT, DevOps, SecOps, Engineering and related teams. - Create outreach that gets attention: Develop thoughtful, personalised messaging tied to real account priorities rather than generic sequences. - Prospect across channels: Engage prospects through email, phone, LinkedIn and other relevant channels. - Lead early-stage discovery: Understand business needs, technical environments, priorities, urgency and potential fit with n8n. - Continuously improve: Use Salesforce, Outreach, Apollo, AI tools, coaching and performance data to sharpen your approach. WHAT WE’RE LOOKING FOR We’re looking for someone with a strong SDR foundation who wants to develop into an excellent enterprise seller. You’ll likely be a good fit if you have: - SDR or BDR experience in B2B SaaS, software or technology - Experience generating pipeline through outbound prospecting within mid- market or enterprise accounts - A strong sales track record against your targets - Fluency in German (C1 level- fluent or bilingual) - Confidence engaging senior business and technical stakeholders - A thoughtful approach to account research, personalisation and qualification - Curiosity about technical products, automation and AI - Resilience, consistency and ownership of your results - The ability to work from our Berlin office three days per week Bonus points if you have: experience prospecting into technical audiences; familiarity with buying committees, Salesforce, Outreach, Apollo or MEDDPICC; experience using AI or automation in your own sales workflow. WHAT SUCCESS LOOKS LIKE Success here is about quality, not just activity. You’ll build a deep understanding of your accounts, identify the right stakeholders, create messaging that earns attention and generate qualified enterprise opportunities that can turn into meaningful revenue. Along the way, you’ll build experience in enterprise account strategy, technical selling, discovery, AI and automation, and complex B2B sales - giving you a strong foundation for the next stage of your career. INTERESTED? You don’t need to meet every requirement to apply. If you have a strong foundation in outbound sales, you’re curious about technology, and you’re excited by the opportunity to help build n8n’s enterprise business while developing towards your next step in sales, we’d love to hear from you. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Guildford Workplace: onsite With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an IT Infrastructure Support Lead to join the team and help us in crafting the high calibre games our fans have come to expect. Responsibilities Lead and manage a team of Infrastructure Support Engineers, including performance reviews and career development Coordinate the daily support workload, setting priorities and assigning work across the team Make sure tickets and requests are correctly logged, categorised, prioritised, and assigned Escalate unresolved or complex issues through the appropriate channels when needed Oversee user onboarding and offboarding activities Organise the preparation and delivery of workstations, laptops, and other IT equipment Use Microsoft Intune for device management and application deployment across the organisation Maintain the global IT asset inventory Track software licence allocation and keep licence records accurate Spot recurring support issues and drive improvements to processes, best practices, documentation, and standard procedures Provide training and technical guidance to the Support Team on IT operational systems and procedures Take part in the change management process Support backup management, disaster recovery, and business continuity procedures Keep monitoring systems running to help ensure system availability and reliability Contribute to IT infrastructure upgrades and migrations Ensure the team follows IT security standards and best practices Requirements Experience leading and managing an IT support team, including setting priorities, coordinating workloads, and supporting team development Strong understanding of IT service management processes, including ticket ownership, prioritisation, escalation, incident management, request management, and service quality Hands-on experience administering Microsoft Active Directory, including user accounts, groups, permissions, and Group Policy Proficiency administering Google Workspace, including user accounts, groups, access, and core services Familiarity with Microsoft Intune or a similar endpoint management platform, including device management and application deployment A track record of coordinating user onboarding, offboarding, and IT equipment deployment Background managing IT asset inventories and software licence records Working knowledge of infrastructure operations, including monitoring, backups, disaster recovery, and change management Good understanding of IT security standards and best practices Strong organisational skills and the ability to manage multiple priorities Strong written and verbal communication skills, with the ability to explain technical information clearly to technical and non-technical users Flexibility to work outside normal working hours when required for planned infrastructure upgrades or migrations Nice to Haves Exposure to infrastructure monitoring platforms A track record of supporting teams across multiple international locations and time zones Experience supporting Perforce Helix Core and P4V Familiarity with enterprise backup platforms Comfort using PowerShell or other scripting tools to automate support and administrative tasks Background in large-scale migration projects and operating system upgrades Working knowledge of Windows, Linux, and macOS environments What We Offer An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel An open, collaborative environment where ideas are welcome and encouraged A managerial team consisting of highly experienced game developers at the top of their fields Sharing hobbies and passions with like-minded colleagues Inclusive environment with many activities organized by the studios or the employees Commitment to making the best game possible for the fans, including listening to community feedback

Location: Remote - Japan Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: Alpaca Japan is the Japanese subsidiary of Alpaca, a U.S.-based fintech group, and is registered as a Type I Financial Instruments Business Operator with the Kanto Regional Finance Bureau (Registration No. 3024). We provide securities trading infrastructure and operational services to financial institutions in Japan. As our business and product offerings continue to expand, we are seeking a Securities Operations Specialist to oversee back-office operations, primarily for Japanese equity trading. In this role, you will be responsible for a broad range of day-to-day brokerage operations, including settlement, cash movements, position and balance reconciliation, corporate actions, and customer account administration. You will also work closely with global teams and external stakeholders, to ensure accurate and stable operations and continuously improve operational processes. We are looking for someone who can proactively identify issues, take ownership, and collaborate effectively with relevant stakeholders in a fast-paced startup environment. Key Responsibilities: Manage end-to-end back-office operations for Japanese equity trading, including post-trade processing, clearing and settlement, delivery of securities and funds, deposits and withdrawals, and position and cash reconciliation Manage customer account opening and ongoing account administration Oversee the segregation of customer assets and prepare or review statutory books and records, customer statements, and regulatory reports Manage corporate actions, including dividends, stock splits, and shareholder benefits, as well as related tax and withholding operations Coordinate with counterparties, clearing and settlement institutions, custodians, and other external stakeholders Handle and escalate operational issues, exceptions, and trade discrepancies Establish and improve operational processes, procedures, and internal control frameworks Communicate in English with global teams, including teams based in the United States Qualifications (required): At least three years of hands-on experience in Japanese equity back-office operations at a securities firm, with practical knowledge of areas such as post-trade processing, clearing and settlement, cash and position management, securities accounting, customer accounts, segregation of customer assets, and corporate actions Understanding of the Japanese securities market and its clearing and settlement framework, including the Japan Securities Depository Center (JASDEC) Practical experience with, or knowledge of, statutory books and records and regulatory reporting Business-level proficiency in both Japanese and English. English proficiency must be sufficient for business communications by email and chat, reviewing documents, and participating in meetings Ability to manage multiple responsibilities accurately, take initiative, and work effectively with relevant stakeholders Qualifications ( preferred): JSDA Internal Control Manager qualification Knowledge of Japan-specific account structures and tax regimes, including NISA and specified brokerage accounts Middle and back-office experience with Japanese and foreign equities, particularly Japanese equities Experience launching new services or establishing and improving operational frameworks Experience working in a startup or other fast-paced environment Experience improving operational efficiency, including through system changes Language Requirements: Ability to perform business responsibilities in both Japanese and English Work Conditions: Full-time employee In-office attendance is required for system access around 3 times a week. 職種名: 証券オペレーションスペシャリスト（日本株） 職務概要: Alpaca Japanは、米国発のフィンテック企業Alpacaグループの日本法人であり、関東財務局長（金商）第3024号登録の第一種金融商品取引業者です。日本の金融機関向けに、証券取引に関するインフラおよびオペレーションサービスを提供しています。事業および取扱商品の拡大に伴い、日本株取引を中心とした証券バックオフィス業務を担うオペレーションスペシャリストを募集します。 本ポジションでは、日本株の決済、入出金、残高照合、コーポレートアクション、顧客口座管理など、証券会社における日々のオペレーションを幅広く担当していただきます。また、米国を含むグローバルチームや社内外の関係者と連携し、正確かつ安定的な業務運営およびオペレーションプロセスの改善に取り組んでいただきます。 変化の速いスタートアップ環境において、自ら課題を発見し、関係者と連携しながら主体的に業務を進められる方を求めています。 主な業務内容: 日本株取引に関するバックオフィス業務全般（約定後処理、清算・決済、証券・資金の受渡し、入出金および残高照合） 口座開設・顧客管理業務 顧客資産の分別管理ならびに法定帳簿、顧客向け帳票および当局報告への対応 配当、株式分割、株主優待等のコーポレートアクションおよび税務・源泉徴収に関する業務 取引先、決済機関、カストディアンその他の外部関係者との連携 オペレーション上の問題や例外取引への対応およびエスカレーション 業務プロセス、手順書および内部管理体制の整備・改善 米国を含むグローバルチームとの英語によるコミュニケーション 応募資格: ＜必須＞ 証券会社における、3年以上の日本株取引に関するバックオフィス業務全般経験（約定後処理、清算・決済、入出金・残高管理、証券会計、顧客勘定および分別管理、コーポレートアクション）の実務経験・知識 日本の証券市場および証券保管振替機構を含む清算・決済制度に関する理解 法定帳簿および当局報告に関する実務経験または知識 ビジネスレベルの日本語・英語力（英語は、メール・チャット、資料の読解、会議での業務上のコミュニケーションができること） 複数の業務を正確に管理し、関係者と連携しながら主体的に対応できること ＜あると望ましい＞ 内部管理責任者資格 NISA・特定口座など、日本固有の口座・税制に関する知識 日本株式・外国株式、特に日本株式のミドル・バックオフィス業務経験 新規サービスの立ち上げやオペレーション体制の構築・改善に携わった経験 スタートアップまたは変化の速い環境での勤務経験 システム変更等、業務効率改善経験 言語: 日本語および英語の両方で業務遂行が可能 勤務条件: 正社員 リモート勤務可能だが、週に数回程度システム利用のための出社が必要 How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 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Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan Workplace: Remote ABOUT US Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot. Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide. We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios. We're looking for an ambitious Senior Full-Stack Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them. If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you. WHAT YOU'LL BUILD As a Senior Full-Stack Product Engineer, you'll help shape and scale Base360.ai http://Base360.ai across the entire short-term rental lifecycle. You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate. Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting. YOUR MISSION UNDERSTAND CUSTOMER PROBLEMS Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving. BUILD PRODUCTS END-TO-END Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production. CREATE INTUITIVE USER EXPERIENCES Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently. CREATE POWERFUL AUTOMATIONS Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements. DEVELOP AI-POWERED FEATURES Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently. CONNECT THE ECOSYSTEM Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem. SOLVE REAL OPERATIONAL PROBLEMS Build solutions for: - Real-time reservation and availability synchronization - Dynamic pricing intelligence - Smart lock access and key management - Automated guest communication across channels - Guest check-in and upsell journeys - Operational forecasting - Cleaning and maintenance automation - Owner reporting and financial workflows - AI-powered monitoring and alerts MEASURE AND IMPROVE Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes. BUILD FOR SCALE Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform. TECH STACK We care more about capability than specific technologies, but our current stack includes: - Python - FastAPI - React - TypeScript - Supabase - PostgreSQL - AWS - Serverless architecture - OpenAI APIs - Twilio - Stripe - Docker - GitHub Actions YOU MIGHT BE A GREAT FIT IF YOU HAVE - Strong experience building and shipping production software - The ability to work across frontend and backend systems - Experience with React, TypeScript, Python, FastAPI, or similar technologies - Strong understanding of APIs, databases, integrations, and cloud architecture - A product mindset and curiosity about why users need a feature - Good judgment around usability, scope, and technical trade-offs - The ability to turn an ambiguous problem into a practical, working solution - Confidence working directly with customers, designers, and founders - The ability to work independently and own outcomes - Curiosity about AI, automation, and operational efficiency - A bias toward shipping, learning, and iterating Bonus points for experience with: - Short-term rentals, hospitality technology, or property management systems - Multi-tenant SaaS platforms - Marketplace businesses and booking channel integrations - AI agents and workflow automation - Product analytics and experimentation - Event-driven architectures - Supabase - AWS serverless infrastructure WHAT SUCCESS LOOKS LIKE Within your first 12 months: - You've shipped features that property managers actively use - Core short-term rental workflows are automated through products you've built - Customers spend less time on manual administration and repetitive tasks - Complex workflows become easier to understand and complete - Integrations move reservations, availability, payments, and operational data reliably - AI-powered features become part of customers’ everyday operations - Customer feedback and usage data consistently inform your product decisions - Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably WHY JOIN US BUILD SOMETHING MEANINGFUL Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact. OWN THE PRODUCT OUTCOME Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement. SMALL TEAM, MASSIVE OPPORTUNITY Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai. LEARN FASTER Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale. PERFORMANCE-BASED REWARDS Competitive compensation with substantial upside for exceptional performers. REMOTE-FIRST Work from anywhere. We care about outcomes, not hours. THIS ROLE IS NOT FOR YOU IF - You're looking for a slow-paced corporate environment - You want a narrowly defined role with limited customer or product involvement - You need detailed specifications before you can make progress - You avoid ownership and accountability - You consider a feature finished without checking whether it solves the user’s problem We're looking for someone who wants to help build the AI operating system for the short-term rental industry. #LI-Remote

Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan Workplace: Remote ABOUT US Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot. Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide. We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios. We're looking for an ambitious Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them. If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you. WHAT YOU'LL BUILD As a Product Engineer, you'll help shape and scale Base360.ai http://Base360.ai across the entire short-term rental lifecycle. You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate. Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting. YOUR MISSION UNDERSTAND CUSTOMER PROBLEMS Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving. BUILD PRODUCTS END-TO-END Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production. CREATE INTUITIVE USER EXPERIENCES Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently. CREATE POWERFUL AUTOMATIONS Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements. DEVELOP AI-POWERED FEATURES Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently. CONNECT THE ECOSYSTEM Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem. SOLVE REAL OPERATIONAL PROBLEMS Build solutions for: - Real-time reservation and availability synchronization - Dynamic pricing intelligence - Smart lock access and key management - Automated guest communication across channels - Guest check-in and upsell journeys - Operational forecasting - Cleaning and maintenance automation - Owner reporting and financial workflows - AI-powered monitoring and alerts MEASURE AND IMPROVE Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes. BUILD FOR SCALE Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform. TECH STACK We care more about capability than specific technologies, but our current stack includes: - Python - FastAPI - React - TypeScript - Supabase - PostgreSQL - AWS - Serverless architecture - OpenAI APIs - Twilio - Stripe - Docker - GitHub Actions YOU MIGHT BE A GREAT FIT IF YOU HAVE - Strong experience building and shipping production software - The ability to work across frontend and backend systems - Experience with React, TypeScript, Python, FastAPI, or similar technologies - Strong understanding of APIs, databases, integrations, and cloud architecture - A product mindset and curiosity about why users need a feature - Good judgment around usability, scope, and technical trade-offs - The ability to turn an ambiguous problem into a practical, working solution - Confidence working directly with customers, designers, and founders - The ability to work independently and own outcomes - Curiosity about AI, automation, and operational efficiency - A bias toward shipping, learning, and iterating Bonus points for experience with: - Short-term rentals, hospitality technology, or property management systems - Multi-tenant SaaS platforms - Marketplace businesses and booking channel integrations - AI agents and workflow automation - Product analytics and experimentation - Event-driven architectures - Supabase - AWS serverless infrastructure WHAT SUCCESS LOOKS LIKE Within your first 12 months: - You've shipped features that property managers actively use - Core short-term rental workflows are automated through products you've built - Customers spend less time on manual administration and repetitive tasks - Complex workflows become easier to understand and complete - Integrations move reservations, availability, payments, and operational data reliably - AI-powered features become part of customers’ everyday operations - Customer feedback and usage data consistently inform your product decisions - Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably WHY JOIN US BUILD SOMETHING MEANINGFUL Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact. OWN THE PRODUCT OUTCOME Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement. SMALL TEAM, MASSIVE OPPORTUNITY Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai. LEARN FASTER Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale. PERFORMANCE-BASED REWARDS Competitive compensation with substantial upside for exceptional performers. REMOTE-FIRST Work from anywhere. We care about outcomes, not hours. THIS ROLE IS NOT FOR YOU IF - You're looking for a slow-paced corporate environment - You want a narrowly defined role with limited customer or product involvement - You need detailed specifications before you can make progress - You avoid ownership and accountability - You consider a feature finished without checking whether it solves the user’s problem We're looking for someone who wants to help build the AI operating system for the short-term rental industry. #LI-Remote

Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan Workplace: Remote ABOUT US Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot. Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide. We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios. We're looking for a highly ambitious Senior Software Engineer who wants to build systems that solve real problems at scale. You'll build, ship, automate, and deliver products that directly impact property managers, their teams, and their guests. If you're excited by APIs, automation, AI agents, cloud infrastructure, and building products from the ground up, we want to meet you. WHAT YOU'LL BUILD As a Senior Software Engineer, you'll help architect and scale Base360.ai http://Base360.ai—the platform powering every aspect of a short-term rental business. You'll build customer-facing products, automation engines, AI-powered workflows, integrations, and operational systems that help property managers grow without increasing their workload at the same rate. Your work will span the entire short-term rental lifecycle: from listing distribution, pricing, and bookings to guest stays, property operations, and financial reporting. YOUR MISSION BUILD THE CORE PLATFORM Design and develop scalable applications, services, and APIs that power reservations, availability, pricing, payments, guest experiences, and property operations. CREATE POWERFUL AUTOMATIONS Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements. DEVELOP AI-POWERED SYSTEMS Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently. DESIGN API-FIRST ARCHITECTURE Create robust APIs that connect internal services, booking channels, third-party providers, and customer systems. INTEGRATE THE ECOSYSTEM Build and maintain integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other strategic partners across the short-term rental ecosystem. SCALE INFRASTRUCTURE Deploy and manage cloud-native infrastructure designed for reliability, performance, and global growth across multiple property management businesses. SOLVE COMPLEX OPERATIONAL PROBLEMS Build solutions for: - Real-time reservation and availability synchronization - Dynamic pricing intelligence - Smart lock access and key management - Automated guest communication across channels - Operational forecasting - Cleaning and maintenance automation - Owner reporting and financial workflows - AI-powered monitoring and alerts MOVE FAST AND OWN DELIVERY Own projects end-to-end—from understanding an operator’s problem to architecture, implementation, deployment, and ongoing improvement. Bring senior engineering judgment to technical decisions, code reviews, and the reliability of the systems you build. TECH STACK We care more about capability than specific technologies, but our current stack includes: - Python - FastAPI - React - TypeScript - Supabase - PostgreSQL - AWS - Serverless architecture - OpenAI APIs - Twilio - Stripe - Docker - GitHub Actions YOU MIGHT BE A GREAT FIT IF YOU HAVE - Strong experience building and owning production-grade software systems - Experience with FastAPI, Python, React, or similar frameworks - Strong understanding of APIs, distributed systems, and cloud architecture - Experience designing scalable backend systems and reliable data models - The ability to work independently and make sound technical decisions - Strong problem-solving skills and a product mindset - Curiosity about AI, automation, and operational efficiency - A bias toward action, shipping, and learning from real users - The ability to balance delivery speed with maintainability and reliability Bonus points for experience with: - Short-term rentals, hospitality technology, or property management systems - Multi-tenant SaaS platforms - Marketplace businesses and booking channel integrations - AI agents and workflow automation - Event-driven architectures - Supabase - AWS serverless infrastructure WHAT SUCCESS LOOKS LIKE Within your first 12 months: - Core short-term rental workflows are automated through systems you've built - Property managers spend less time on manual administration - Reservations, availability, payments, and operational data move reliably between systems - New integrations are deployed and maintained reliably - AI-powered workflows become part of customers’ everyday operations - The platform supports more operators and properties while maintaining reliability and performance - Base360.ai http://Base360.ai helps customers grow their portfolios, improve guest experiences, and operate more profitably WHY JOIN US BUILD SOMETHING MEANINGFUL Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact. EXTREME OWNERSHIP Have the freedom and responsibility to make technical decisions and deliver systems that matter. SMALL TEAM, MASSIVE OPPORTUNITY Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai. LEARN FASTER Solve real-world challenges across software, AI, automation, hospitality operations, and scale. PERFORMANCE-BASED REWARDS Competitive compensation with substantial upside for exceptional performers. REMOTE-FIRST Work from anywhere. We care about outcomes, not hours. THIS ROLE IS NOT FOR YOU IF - You're looking for a slow-paced corporate environment - You prefer a narrowly defined role with limited product involvement - You need detailed instructions for every task - You avoid ownership and accountability - You're comfortable shipping work without taking responsibility for its quality We're looking for someone who wants to help build the AI operating system for the short-term rental industry. #LI-Remote

Position Purpose: The Sales Development Representative (SDR) is responsible for filling the top of the sales pipeline with qualified leads. The role combines building and running lead generation across multiple channels (outbound outreach, partnerships, communities, content-driven and AI-powered channels) and meeting the sales plan for each channel, as well as qualifying inbound leads for the Business Development Manager who handles closing. Key Responsibilities: 1. Lead Generation Across Channels (~70%): Develop and run several lead generation channels in parallel including cold email, LinkedIn, Telegram, WhatsApp outreach, partner and referral channels, communities and events, and new channels identified and tested. Own the sales plan for each channel with monthly targets and weekly tracking. Build target lists and ICP segments (founders relocating to the UAE, companies setting up in the UAE, businesses needing accounting and tax support) and maintain them. Write, test, and iterate outreach messaging including sequences, scripts, templates, and follow-ups. Test new channels and hypotheses in short cycles, discontinue ineffective ones and scale effective ones. Report weekly on channel performance including volume, reply rate, qualified leads, cost per qualified lead, and planned changes. 2. AI & Sales Automation: Use AI tools daily for research, list building, personalization, message drafting, and lead scoring. Build and maintain outreach automations using no-code tools (Make, Zapier, n8n or similar) and outreach platforms (Apollo, Instantly, Lemlist, Clay, Expandi or similar). Automate lead qualification and routing to reduce manual work. Monitor new AI and automation tools for sales, test and integrate effective ones. Coordinate complex automations with developers or Business Development Manager. 3. Inbound Lead Qualification (~30%): Be the first point of contact for inbound leads from website, ads, webinars, referrals, and social media via email, WhatsApp, Telegram, and phone. Respond within agreed SLA. Qualify leads based on need, timeline, budget, decision maker through calls or written conversation. Hand over qualified leads to Business Development Manager with clear summary and book discovery calls. Nurture leads not ready yet until timing is right. 4. CRM Discipline: Log every lead and interaction in CRM, keep statuses, sources, and contact details complete and accurate. Ensure every lead is assigned, has next steps, and moves through pipeline without stalling. Maintain clean lead source attribution for reliable channel performance measurement. Requirements: - 1–3 years experience in SDR, lead generation, outbound sales or similar B2B role. - Proven experience running outbound campaigns and meeting lead targets. - Good understanding of AI tools and sales automation with ability to explain automation impact. - Hands-on experience with some of: Apollo, Instantly, Lemlist, Clay, Expandi, HubSpot, Pipedrive, Kommo, Make, Zapier, n8n. - Strong written communication skills: short, clear, personalized messages. - Comfortable on phone and video calls with business owners. - English (B2+) and fluent Russian. - Structured and self-organized, working by numbers, plans, and weekly reviews. - Understanding of B2B sales funnels and lead qualification frameworks. - Experience in professional services, fintech, relocation or UAE market is a plus. Conditions: - Compensation: fixed salary plus percentage per qualified lead. - Variable pay depends on number of qualified leads accepted by Business Development Manager. - Full-time (8 hours/day). - Remote work. - Salary paid in AED. - Budget provided for AI and automation tools. - Immediate start availability. - Relocation assistance to Dubai available.

Location: United States At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: As an integral member of the Information Security Team, the Staff Cloud Security Engineer role will be responsible for growing and leading many information security functions at Reltio. This position will help define and drive the overall global enterprise security architecture in addition to helping lead the security vision, strategy, and roadmap around securing enterprise applications. The Staff Cloud Security Engineer will partner with other technology teams for initiatives related to security strategy and implementation. The successful candidate will partner with leaders across the business to develop and deliver solutions that support business strategies and protect Reltio’s intellectual property and customer data globally. Job Duties and Responsibilities: Serve as a security subject matter expert by providing guidance on industry best practices and defense in-depth strategies for the security architecture Recommend, test, design, deploy and optimize threat detection/prevention solutions Develop new and novel defense techniques to identify and stop advanced adversary tactics and techniques Work with the respective functional teams and stakeholders to resolve security related configuration issues Perform technical risk assessments of new technology and ensure the solution meets secure architecture designs Assess and measure risk impact of a security deficiency and communicate the risk or risks to stakeholders Proactively identify issues and recommend configuration settings or supporting solutions to mitigate security deficiencies Investigate security events and incidents leveraging security tools Skills You Must Have: 8+ years of experience in information security Strong knowledge of cloud security (AWS, Azure, GCP) Strong knowledge of industry standard security technology: anti-virus & anti-malware, SIEM, SOAR, vulnerability scanning, DLP, firewall, IDS/IPS, etc. Strong experience with scripting and infrastructure-as-code (IaC) Strong understanding of vulnerabilities and common attack vectors Experience with industry frameworks such as SOC1/SOC2, HITRUST, ISO Solid understanding of audit methodologies and processes Experience working with virtual teams in a global environment Strong communication and presentation skills Adaptable and agile Good interpersonal, partnership and leadership skills (without direct authority of others Skills That Are Nice to Have: Experience developing and operationalizing a vulnerability management program Experience working with container-based architectures Security and Cloud certifications At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $145,000 — $207,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Thessaloniki, Greece Workplace: hybrid About Welocalize  Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.   Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com  Job Reference: #LI-JC1   MAIN PURPOSE OF THE JOB   The Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager works with the client to understand requirements and engages the global team in the fulfillment of these requirements.   The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.   Measures of success Delivery of services in line with core KPIs for project management, which include but are not limited to: - client satisfaction; - on-time delivery; - cost control and profitability; - revenue throughput; - Client growth. MAIN DUTIES Project planning, scoping, requirements gathering and validation with the client. Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements. Risk analysis and contingency planning (plan-do-check-act cycle). Leading the internal and external team to successful execution and delivery of client projects Creating schedule and monitoring timeliness of delivery. Managing the budget and controlling project costs. Establishing and nurturing relationships with the customer, internal teams and external suppliers. Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action). Actively seeking ways to optimize delivery, client satisfaction, quality and profitability. Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required. Ensuring finance systems are kept up to date and accurate. Process documentation and knowledge management. Ensuring profit of project is maintained through the management of margin. EXPERIENCE Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry. Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends. Experience with CAT tools Experience in financial management and budget to actual management. Customer relationship management and business development skills to drive organic growth. KEY COMPETENCES Energy and a positive attitude with excellent interpersonal skills. The ability to lead large, diverse, virtual teams. Excellent written and verbal communication skills. Strong organizational and problem-solving skills. Effective presentation skills. Ability to build and maintain strong client relationships. Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment EDUCATION Bachelor’s degree (B.A.) from a college or university in a related field or equivalent work experience. OTHER RELEVANT SKILLS Energy and a positive attitude with excellent interpersonal skills. The ability to lead large, diverse, virtual teams. Excellent Written and verbal communication skills. Strong organizational and problem-solving skills. Effective presentation skills. Ability to build and maintain strong client relationships Ability to learn and master quickly the technology, tools and processes required by the account The ability to train a Project Coordinator on projects/processes ONLY CVs IN ENGLISH WILL BE CONSIDERED

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Senior Solutions Architect at is a critical role that bridges the gap between our product team and client-facing teams. You will partner closely with our Go-to-market teams (Sales, Customer Success, etc.) to shape how customers adopt Harvey across use cases, practice groups, and geographies. This role is accountable for translating complex requirements into secure, scalable architectures that deliver clear business outcomes. You will work directly with technical and non-technical stakeholders—from engineering and IT to legal operations, security, and executive sponsors—to align on the right approach. WHAT YOU'LL DO - Lead technical discovery, demos, and deep-dive sessions with prospects, engaging stakeholders across engineering, IT, security, business teams, and executive sponsors, and owning pre-sales and post-sales technical conversations. - Serve as the primary technical partner for key accounts, guiding customers from initial discovery through deployment, adoption, and ongoing expansion. - Partner closely with Customer Success Managers to grow adoption and expansion within existing accounts, owning the technical relationship with customer engineering and architecture leaders. - Design and articulate secure, scalable solution architectures that integrate Harvey into customers’ existing systems, workflows, and data environments. - Collaborate with Harvey’s Security and Trust and Information Security teams to address customer risk, compliance, and data-governance questions and to shape scalable patterns for secure deployments. - Act as the customer’s technical voice back into Harvey, influencing product roadmap and internal priorities based on real-world feedback and emerging post-sales needs. WHAT YOU HAVE - 5+ years of experience in solutions architecture, sales engineering, or similar externally facing technical roles, or a mix of software engineering and customer-facing technical roles. - Proven track record designing and implementing solutions for enterprise customers in SaaS, cloud, or AI/ML environments. - Experience partnering with Account Executives and post-sales teams (e.g., Customer Success, Account Management) to drive adoption, renewals, and expansion within enterprise accounts. - Meaningful experience engaging with executives and C-suite stakeholders, including presenting complex technical concepts in a way that supports strategic decision-making. - Comfort engaging with customer security, risk, and compliance stakeholders, ideally in a SaaS or AI platform context. - Strong communication skills, with the ability to translate between technical and non-technical audiences and build trust with senior stakeholders. - Curiosity about AI and a desire to work in a fast-moving environment where products and customer use cases are evolving quickly. COMPENSATION $180,200 - $247,700 USD OTE with a 80/20 Split DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-TM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai