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Location: San Jose, California or Remote Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: San Jose, CA or Hybrid (with remote support to Hong Kong) Annual Salary: USD 130,000 - USD 160,000 Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location. Type: Full-time Reports to: (Interim) Director, IT About the Role We are looking for a dedicated and detail-oriented IT Operations Specialist to run day-to-day IT operations at Nex. Based in our San Jose office (hybrid), you’ll own device lifecycle management, workspace networking, and access provisioning, while also providing remote support to our Hong Kong office. You will play a critical part in keeping employees productive, secure, and equipped with reliable technology as we scale. The ideal candidate is a proactive, service-oriented problem solver who can own IT operations workstreams end-to-end and execute independently, while coordinating with a global team across time zones. This role partners closely with our Information Security team on security-related operations. If you bring broader experience in IT strategy, procurement, or infrastructure, we’d love to hear about it — there’s room to grow the scope of this role over time. What You'll Do IT Operations Own device procurement, provisioning, maintenance, troubleshooting, resets, and redeployment across the corporate device fleet Administer IT access provisioning and security for less-sensitive systems (e.g., maintaining admin lists, standard user access) Maintain corporate device information security, including anti-virus and endpoint protection tools Administer corporate workspace IT and networking infrastructure — Wi-Fi, server room equipment, and videoconferencing — for the San Jose office Provide remote support for Hong Kong office networking and videoconferencing systems Respond to day-to-day employee IT support requests (helpdesk tickets) with speed and clarity Strategy & Cross-Functional Support Ownership and maintenance of internal IT-owned systems and infrastructure for shared use by multiple functional groups Support on business applications and systems procurement, contract negotiation and budget management Support delivery of employee IT security training (e.g., anti-phishing awareness) in coordination with InfoSec Provide input on device management strategy (e.g., MDM/MAID tooling) based on day-today operational experience Assist with vendor coordination and support tickets for outsourced IT operations, as directed Who You Are Required Qualifications 2–5 years of experience in IT support, IT operations, or systems administration Hands-on experience with device management (e.g., MDM tools such as Jamf, Intune, or similar) Working knowledge of corporate account and productivity platforms (e.g., Google Workspace admin console) Familiarity with core networking concepts (Wi-Fi, VPN, firewalls) and videoconferencing hardware/software (e.g., Zoom Rooms) Experience with endpoint security tools (anti-virus/EDR) and basic access-control administration (e.g., 2FA) Strong troubleshooting skills and a service-oriented approach to internal IT support Ability to work independently while coordinating with colleagues across time zones (Hong Kong, U.S. and Europe) Preferred Qualifications Exposure to device management strategy (e.g., MDM/MAID tooling selection and roadmap) or corporate account strategy (e.g., Google Workspace), balancing security with operational efficiency Exposure to access provisioning and security strategy for more sensitive systems (e.g., contributing to 2FA/MFA policy, not just administering standard access) Exposure to business application procurement, contract negotiation, or vendor management Exposure to ownership of shared infrastructure (e.g., cloud systems, data lake) across multiple teams Exposure to ownership of customer-facing systems (e.g., Shopify, corporate websites) Experience supporting a hybrid or multi-office environment Experience in consumer tech, gaming, or hardware companies #LI-Hybrid We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Ciudad de México, Mexico Workplace: on-site El Agente de Soporte Tier 2 es responsable de resolver los casos escalados desde Tier 1 que requieren mayor análisis, investigación y dominio de los productos y procesos de NOVACARD. El trabajo se gestiona íntegramente en nuestro Tier 2 Issue Tracker, donde cada caso se registra, se documenta con seguimientos y se cierra dentro de los tiempos de servicio (SLA) definidos. Buscamos una persona organizada, analítica y orientada a resultados, capaz de manejar un volumen constante de casos sin descuidar la calidad ni los plazos. El desempeño se mide con indicadores objetivos del tracker (resolución, tiempo promedio y cumplimiento de SLA), que también forman la base del esquema de bonos. •     Atender y resolver tickets escalados desde Tier 1, investigando la causa raíz de cada caso. •     Registrar cada caso en el tracker con la información, prioridad y clasificación correctas. •     Documentar el avance mediante seguimientos oportunos, manteniendo un historial claro y auditable. •     Gestionar la cartera de casos abiertos de forma proactiva para evitar vencimientos de SLA. •     Coordinar con otras áreas (operaciones, riesgo, sistemas) cuando un caso lo requiera. •     Cerrar los casos con el estado correcto y la resolución debidamente justificada. Apoyar a colegas actualizando casos compartidos cuando sea necesario Formación y experiencia • Escolaridad: bachillerato concluido; licenciatura (trunca o terminada) en administración, finanzas, sistemas o afín es deseable. • Experiencia: 1 a 2 años en atención a clientes, soporte o contact center, idealmente con manejo de escalaciones o casos de segundo nivel. • Sector: experiencia previa en banca, fintech, medios de pago o tarjetas es una ventaja importante. • Herramientas: manejo de hojas de cálculo (Google Sheets / Excel) y sistemas de tickets o CRM. Conocimientos y habilidades técnicas • Capacidad de análisis y resolución de problemas para identificar la causa raíz de un caso. • Comprensión de tiempos de servicio (SLA), prioridades y flujos de escalación. • Atención al detalle en el registro y documentación de la información. • Buena redacción para dejar seguimientos claros y profesionales. • Comodidad trabajando con datos, estados y métricas de desempeño. Habilidades personales • Organización y gestión del tiempo para manejar múltiples casos en paralelo. • Orientación a resultados y a la mejora continua de indicadores. • Comunicación clara y empatía con el cliente y con el equipo. • Autonomía y responsabilidad sobre la cartera de casos propia. • Trabajo en equipo y disposición a apoyar casos compartidos.

Location: Berlin ROLE HIGHLIGHTS: - IT Onsite Support Specialist - Location: Berlin - Department: IT - Reports to: CEO of ICEYE Germany - Employment type: Permanent - Workplace model: Onsite - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   Serving as an IT On-Site Support specialist, you will deliver direct, hands-on assistance to keep local team operations running smoothly. Working alongside a global IT team, you will manage local and global requests and route complex escalations to the appropriate team members.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Provide responsive, friendly first-line desktop and hands-on IT support for local and global staff across macOS, Windows, and Linux workstations. - Manage local mobile phone subscriptions. - Set up, deploy, and physically maintain laptops, docking stations, monitors, printers, and meeting room AV equipment. - Support basic day-to-day hardware maintenance, workstation setups, and physical network patching on the manufacturing floor. - Assist with user onboarding and offboarding by imaging laptops and provisioning standard accounts using checklists. - Triage, resolve, and document local support tickets within Jira Service Management, escalating complex network or infrastructure issues to senior specialists. - Maintain accurate local hardware inventory, track asset movement, and help keep site IT documentation up to date.       WHAT WE’RE LOOKING FOR Must haves: - 2+ years of practical IT support, desktop support, or service desk experience (or a completed vocational qualification / degree in IT or a related field). - Foundational troubleshooting skills across Windows and macOS, with basic comfort or strong curiosity to learn Linux fundamentals. - Practical experience assembling, cabling, and configuring desktop peripherals, monitors, and conference room tech. - Basic understanding of core networking concepts (TCP/IP, DHCP, DNS, Wi-Fi connectivity, and physical cable patching). - Working familiarity with cloud productivity suites such as Google Workspace or Microsoft 365. - Clear verbal and written English and German communication skills with a customer-focused, helpful attitude.   Nice to haves: - Initial exposure to ticketing platforms like Jira Service Management. - Basic understanding of identity and access concepts (such as Okta or Active Directory). - Familiarity with or curiosity about manufacturing, lab, or cleanroom environments. - Basic knowledge of MDM tools such as Jamf or Omnissa Workspace ONE.   APPLICATION PROCESS - TA Screen (30 mins) - Technical Interview with Team (45 - 60 mins) - Interview with Country Manager (45 mins) WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Warsaw, Poland; Madrid, Spain; Tbilisi, Georgia; Yerevan, Armenia; Bratislava, Slovakia; Podgorica, Montenegro CloudLinux / TuxCare is a remote-first infrastructure and security company. More than 300 engineers build and operate products used by hosting providers, enterprises, and internal service teams worldwide. Our Infrastructure Department runs the platforms behind CloudLinux OS, Imunify, KernelCare, TuxCare ELS, and our engineering systems. We are hiring a Senior Database Reliability Engineer to join the Infrastructure DBA cell. This is a hands-on production ownership role, not a narrow ticket-processing DBA position. You will keep critical database services reliable, automate repeated work, support engineering teams, and reduce single-person dependency in our PostgreSQL, ClickHouse, MongoDB, and Redis operations. PostgreSQL is the main requirement. ClickHouse experience is a strong plus, but it is not a day-one blocker. We need a senior engineer with enough database, Linux, automation, and incident-response depth to learn our ClickHouse environment quickly and operate it safely. Your Responsibilities: Own production PostgreSQL reliability: HA design, Patroni, PgBouncer, replication, failover, upgrades, vacuum/bloat control, query tuning, locks, indexes, capacity, backups, PITR, and restore validation. Improve disaster recovery and operational evidence: tested restores, documented recovery paths, measurable RTO/RPO targets, runbooks, and safe maintenance plans. Support the wider database estate: ClickHouse, MongoDB, and Redis. You will troubleshoot incidents, review access and data-safety changes, improve monitoring, and learn the production ClickHouse patterns already in use. Automate DBA workflows with Ansible, Terraform/OpenTofu, GitLab CI/CD, scripts, and reproducible runbooks for provisioning, grants, backups, restores, health checks, and ownership metadata. Help build DBaaS-style self-service capabilities so engineering teams can request databases, access, credentials, and operational checks with less manual DBA intervention. Improve observability and incident response through Grafana, metrics, logs, SLOs, alert rules, Opsgenie routing, and clear communication during production issues. What Success Looks Like: PostgreSQL clusters have tested backup and restore paths, useful dashboards, clear ownership, and documented failover procedures. Repeated DBA tickets become automation or self-service workflows. ClickHouse operational knowledge is no longer a single-person dependency. Database incidents have owners, runbooks, evidence, and measurable recovery paths. Product and engineering teams get database help faster without sacrificing safety, auditability, or reliability. Why CloudLinux? You will work on real production infrastructure used across CloudLinux and TuxCare products. You will have a direct impact on reliability, incident response, developer experience, and operational resilience. You will also work in an AI-assisted engineering culture where automation, documentation, Claude, Codex, and careful human verification are part of the daily operating model. Requirements What We Expect From You: Deep hands-on PostgreSQL experience in business-critical production environments, typically 5+ years or equivalent depth. Strong understanding of PostgreSQL internals and operations: MVCC, WAL, transactions, locks, indexes, query planning, replication, autovacuum, bloat, major upgrades, backups, PITR, and restore testing. Proven experience with highly available databases and the ability to reason about quorum, split-brain risk, failover, rollback, and recovery. MongoDB replica sets and Percona Backup for MongoDB. Strong Linux and infrastructure fundamentals: systemd, networking, storage, filesystems, CPU/memory/disk bottlenecks, TLS, DNS, firewalls, and root-cause troubleshooting. Automation skills with Ansible and scripting. Terraform/OpenTofu, GitLab CI/CD, and merge-request based delivery are strong advantages. Ability to support more than one database engine. You do not need to be a ClickHouse expert on day one, but you must be ready to learn it quickly and take responsibility for it. Practical use of AI engineering assistants such as Claude and Codex. We expect you to use them to improve speed and quality, while personally verifying generated SQL, commands, scripts, and operational conclusions. English - upper-intermediate or higher - to ensure clear communication of progress within the teams. Nice to Have: ClickHouse operations: replication, Keeper/ZooKeeper, MergeTree engines, distributed DDL, grants, row policies, backups, query troubleshooting, and cluster recovery. Redis/Sentinel and broker/cache failure modes. Database observability, SLOs, golden signals, alert tuning, and executable incident runbooks. Building internal platforms, self-service portals, or DBaaS workflows for engineering teams. Benefits What's in it for you? A focus on professional development. Interesting and challenging projects. Fully remote work with flexible working hours, which allows you to schedule your day and work from any location worldwide. Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves. Compensation for private medical insurance. Co-working and gym/sports reimbursement. Budget for education. The opportunity to receive a reward for the most innovative idea that the company can patent. By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy ( https://cloudlinux.com/candidate-privacy-notice ), which provides detailed information on how we maintain and handle your data.

Location: Tel Aviv Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Front-End Engineer at Via, you'll be an integral part of one of our engineering teams. You will build the technology powering Via’s Operation Center - the real-time heartbeat of our global service. This is a rare opportunity to own mission-critical systems that shape the daily lives of hundreds of thousands of riders. You will have frontend ownership, working with a sophisticated stack and a team that values high-quality craft. We are looking for a high-agency engineer who leverages modern AI to outpace traditional workflows and is ready to grow into a formal leadership role About the Role: Design and implement user-facing features using React and TypeScript for Via’s Operation Center. Own the frontend architecture for new components and workflows, ensuring clean, scalable, and maintainable code. Accelerate development by leveraging modern AI coding tools to optimize your workflow and output. Collaborate cross-functionally with product managers, designers, and engineers to deliver end-to-end features Step into leadership by mentoring peers, driving technical decisions, and shaping front-end best practices. About You: Experienced: 4+ years of software engineering experience building complex, modern web applications You have strong, hands-on experience with FE technologies - React and a deep understanding of JavaScript/TypeScript fundamentals. High-Agency: You don't just take tickets; you own problems end-to-end and are comfortable navigating ambiguity. A Team Player: You thrive in cross-functional teams and communicate technical concepts clearly. Compensation and Benefits: Our product impacts millions of users around the world  providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener. Competitive compensation package which includes base salary and equity Health insurance with a discount for family members Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station Career development and growth opportunities Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Palo Alto ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking a talented IT Specialist  to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes. You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable. If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.   📍 Location: Palo Alto    What You Will Do   USER SUPPORT AND ISSUE RESOLUTION - Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco). - Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step. - Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience. - Deliver physical IT onboarding sessions EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS - Install, configure, and update computers along with IT and videoconferencing equipment. - Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records. - Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized. - Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore). ACCOUNT AND LICENSE MANAGEMENT - Oversee user accounts and application licenses with precision. - Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users. TRAINING AND CONTINUOUS IMPROVEMENT - Train and guide users on applications, hardware, and best practices. - Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.   What We're Looking For   - A degree in Computer Science or a related IT field. - Strong written and verbal communication. - Hands-on experience with Google Workspace administration. - Strong troubleshooting skills on both macOS and Windows environments. - Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting. - Familiarity with videoconferencing equipment and associated services. - Ability to lift and handle standard IT equipment such as monitors and network devices. - Proven experience in a similar support role within a fast-paced, global organization - Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.   Bonus Points:  - Experience with MDM solutions such as Kandji or Jamf. - Interest or experience in automation tools such as Zapier or n8n. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Paris Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE MISSION You will work every day on the racks that power one of France's largest AI clusters. Mistral's compute footprint is our single largest investment and the foundation of our AI research and engineering. We're hiring Data Center Hardware Engineers to keep our GPU/CPU clusters healthy, safe and growing — hands-on, in the data center, at the intersection of high-performance computing and physical infrastructure. You'll join a small, senior team working at a scale few engineers get to experience: GPU-dense racks (H100/H200-class and next-generation platforms), high-speed interconnects, liquid-cooled systems — with new sites under development in France and beyond. Hardware here is not someone else's problem. As part of a small on-site team, you carry responsibility for it end to end. Location: On-site at one of our data centers in the South of Paris. WHAT YOU'LL DO - Diagnose & repair server and cluster hardware: CPUs, memory, drives, NICs, GPUs, PSUs, and interconnect problems (switches, cables, transceivers; Ethernet/InfiniBand). - Intervene safely — power-off/lockout, ESD discipline, pre/post-work checklists, tidy and safe work areas. - Capture everything — photos, serials, test results; open, update and close tickets with notes the next engineer can act on. - Manage parts — receive, label and track inventory; run RMAs and coordinate with vendors. - Help us get better — feed recurring anomalies into monitoring, alerts and SOPs; contribute small scripts (Python/Bash) if you have those skills. - Be a good teammate — clear status updates, honest handovers, and respect for the people depending on the cluster. ABOUT YOU - Hands-on comfort in data centers or server hardware — you can (or will quickly learn to) work cleanly in racks: rails, cabling, labeling, mounting. - Disciplined and meticulous: checklists aren't bureaucracy to you, they're craftsmanship. - Practical electrical basics: power-off procedures, PPE, short-circuit risk awareness. - Basic Linux (boot checks, logs) — scripting is a plus, not a requirement. - Physically able to work in racks (lift, mount, maneuver) in a data center environment. - Comfortable in a 24/7 operation, including a rotating on-call with emergency response expectations. - Driver's licence (B) for travel between our sites. EVEN IF YOU DON'T MATCH EVERY CRITERION Many of our best hardware engineers came from research labs, telecoms, IT services or the military. If you are rigorous, curious and genuinely motivated by hardware at scale, we would be glad to hear from you — we assess demonstrated scope rather than keyword matching. NICE TO HAVE - HPC/AI/cloud production experience at scale; large-fleet server install and maintenance. - Networking fundamentals (Ethernet/InfiniBand) beyond basics. - Vendor/RMA tooling, ticketing (Jira/ServiceNow), inventory systems. - Python/Bash automation for checks, capture, inventory or reporting.   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity Core product role within the Advanced Trading PM team. Own advanced trading product lines and trading features for our onshore compliant markets( EEA ,US,SG,UAE and etc) — from strategy and PRD to launch and iteration — while keeping our product mechanics competitive with leading CEXs. What You'll Be Doing Product Ownership: Own the roadmap and delivery for assigned advanced trading product areas: account/margin model, order lifecycle, position management, market data surfaces, and trading UI on Web and App. Write clear PRDs and user stories; drive designs through review, UAT , launch, and post-launch iteration. Define success metrics and run continuous improvement loops on trading experience, liquidity quality, and risk outcomes. Competitive & Market Insight: Continuously benchmark against leading CEXs (Binance, Bybit, Coinbase, Kraken, Bitget, etc.) — deconstruct product mechanisms, fee/liquidity models, UX , and new launches. Track TradFi derivatives and onshore compliant-market developments; surface actionable opportunities. Trading Experience: Improve speed-to-trade, order tickets, Kline/charting, and active-trader retention features on Web and App. Partner with design and engineering to ship polished, high-performance trading surfaces. Liquidity, Execution & Risk: Contribute to liquidity parameters, fee tier design, and execution-quality tracking (spread, depth, slippage, fill-rate) under senior guidance. Support risk framework work: price limits, funding rate, index/mark price logic, leverage & position tiers — translating requirements into product specs. Compliant-Market Delivery: Work with compliance, legal, and local entity leads to deliver product changes for licensed jurisdictions (SG, EU/ MiCA , HK, US, BR, AU, UAE). Translate regulatory requirements into product specs without over-degrading UX. Cross-Functional Execution: Partner day-to-day with engineering, quant/risk, design, ops , BD, and institutional client teams. Communicate progress, risks, and tradeoffs clearly to the team lead and stakeholders. What We Look For In You 5+ years of product management experience, with at least 3+ years on crypto trading products (derivatives strongly preferred). Solid working knowledge of CEX product mechanisms: perpetuals/futures/options, margin models, funding rates, index/mark price, liquidation, order types, market microstructure Hands-on experience shipping trading features on Web and/or App at a top-tier CEX or comparable trading platform. Basic understanding of exchange liquidity economics and risk frameworks (maker/ taker fees, position tiers, leverage curves). Strong written PRDs, structured thinking, and cross-functional execution. Fluent English; Mandarin a plus. Nice to Haves Direct competitor experience at a leading CEX. Familiarity with at least one onshore compliant market (EEA, US, SG, AU, UAE, TR, BR). Prior experience at a traditional brokerage / TradFi exchange (e.g., IBKR, Futu, Tiger, Robinhood, CME, HKEX, SGX) — especially derivatives, margin, or trading UX. Familiarity with smart contracts, token economics, or tokenized RWAs. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: San Francisco, CA; Austin, TX; New York, NY; Washington D.C. About the Role The Interconnection Manager for the Americas is the network strategy leader for one of Cloudflare's most important and most contrasted regions — a mature, high-volume United States market alongside a fast-growing, infrastructure-constrained South America. You will own the strategy that scales our connectivity with the largest ISPs and eyeball networks in the U.S. while solving the harder, less-charted problem of building resilient, cost-effective network reach across South America. This role operates on an AI-first model. You won't just consume reports — you'll use AI agents and tooling to analyze traffic, model capacity and cost scenarios, surface peering and transport opportunities, and automate the operational work that historically slowed interconnection teams down. AI is the force-multiplier that lets a single strategist see the whole region clearly and act on it quickly, shifting your time from reactive task processing to proactive architecture. The decisions you make will directly shape Cloudflare's standing as the network leader across the Americas. You will work in close partnership with the Regional Network Acquisition Manager, who executes high-volume sourcing, contract lifecycle, and vendor management under your strategic direction — freeing you to lead the complex, high-stakes work. What You'll Do / Responsibilities Regional Network Strategy — Americas Own and execute the interconnection and backbone strategy for the Americas, balancing the distinct realities of the U.S. and South American markets. United States: Drive interconnection scale and depth with the largest U.S. ISPs and eyeball networks (e.g., Comcast, Charter, AT&T, Verizon, T-Mobile), expanding private interconnect, peering, and capacity to keep pace with traffic growth. South America: Solve the region's unique build challenges — a sparse and uneven IXP fabric, terrestrial and subsea transport economics, regulatory and market fragmentation, and heavy reliance on local partners — to establish durable, performant reach (with particular focus on Brazil, the region's largest market). AI-First Operating Model Use AI-driven analytics to interpret regional traffic patterns, peering opportunities, and performance/cost trade-offs, and to inform interconnection and capacity decisions. Leverage and help shape automated, agentic workflows for LOAs, ticketing, contract tracking, and data hygiene — partnering with the support layer to push routine execution to automation. Build models and scenario analyses (capacity, cost, resiliency) that let you make faster, better-evidenced strategic calls and clearly defend them to leadership. Interconnection & Backbone Management Formulate and execute plans to optimize traffic flow across the region, balancing backbone, partner, transit, IX, and peer connections. Develop and execute strategies for the expansion, optimization, and maintenance of Cloudflare's backbone across the Americas, planning capacity for scalability and high performance. Lead negotiations for high-value, complex interconnection agreements and Tier-1 partnerships. Advise budget planning cycles to ensure proper resource allocation for regional growth and scaling. Partnership with the Regional Network Acquisition Manager Set the strategy and priorities the Network Acquisition Manager executes against; review and approve sourcing recommendations for new and existing transport services. Lead complex, high-value negotiations directly, while the Acquisition Manager runs high-volume requirements, contract lifecycle support, inventory, and first-level billing response. Ensure a clean handoff model so strategic intent translates into reliable, well-documented execution. Relationship Management Cultivate and maintain strong relationships with ISPs, IXPs, carriers, and partners across the Americas. Act as the regional expert for interconnection relationships, focused on availability, capacity, effectiveness, and cost efficiency. Cross-Functional Collaboration Collaborate with Data Center Strategy, Network Engineering, Capacity Planning, and Infrastructure Operations to align on network strategy and implementation. Engage internal stakeholders to plan requirements and deliver cross-functional projects, communicating clearly throughout. Industry Engagement Represent Cloudflare in regional and global industry forums and conferences, contributing to best practices and standards. Desirable Skills, Knowledge, and Experience: 5+ years of experience in network infrastructure, ideally within a Telco, ISP, CDN, or cloud environment. Strong understanding of networking protocols and technologies, including BGP, DWDM, and IP networking. Proven experience negotiating and managing interconnection agreements. Working knowledge of the Americas connectivity landscape — the U.S. wholesale/peering market and the transport, IXP, and partner dynamics of South America (including subsea and terrestrial considerations). Fluency with AI tools in daily work, and a genuine appetite to use AI/agentic tooling to scale decision-making and eliminate manual toil. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Experience with capacity planning, cost modeling, and operations research. Bonus Points Professional proficiency in Spanish and/or Portuguese , to support relationship-building and network expansion across South America. Hands-on experience building or scaling network presence in emerging or infrastructure-constrained markets. Experience designing AI-assisted analytics or automation for network/commercial operations. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $150,000 - $207,000 For New York based hires: Estimated annual salary of $143,000 - $197,000 For Washington D.C. based hires: Estimated annual salary of $143,000 - $197,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Task and Responsibilities: Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products Meticulous documentation of end user issues in ITSM tool Adherence to processes and knowledge documents Ticket backlog management Continuous service improvement activities – knowledge script creation, training document updates etc. Close collaboration with Onsite IT technicians Requirements Language skills: fluent German and English, other languages are advantage Advanced MS Office apps knowledge a plus Strong problem solving/analytical abilities Good communication skills Attention to detail and ability to multi-task Ability to work independently and effectively Readiness to follow direction and best practices Planning and organizing skills Team player and supportive personality Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary This is not a typical sales role. We are a luxury London-based fine art portrait studio dedicated to women’s empowerment and transformation. As an Inside Sales Representative, you are the first point of contact for women embarking on a deeply personal journey of self-discovery. Your mission is to conduct high-empathy discovery calls, qualify potential guests, and book them into life-changing photography experiences. We are looking for a high-performing professional who thrives on accountability, loves hitting targets, and feels comfortable navigating intimate conversations regarding body image and confidence. Key Responsibilities Conduct high-volume discovery calls with leads generated through social media ads. Manage "Speed to Lead" by responding to 90% of inquiries within 15 minutes. Qualify potential guests to ensure they are a fit for the studio’s luxury high-ticket model. Expertly handle objections and close bookings with a target rate of 40%. Maintain a high show rate (80%+) through diligent follow-up and relationship building. Manage calendars and maintain meticulous notes within the CRM. Maintain a high level of performance, aiming for 20+ qualified bookings per week. Requirements Proven B2C (Business-to-Consumer) sales experience with a strong track record of selling directly to consumers (B2B experience alone is not sufficient). Proven experience conducting discovery calls, lead qualification, and high-ticket sales. Exceptional empathy and the ability to hold space for emotional, vulnerable conversations. Strong command of the English language with excellent verbal and written communication skills. Ability to work a Wednesday–Sunday schedule, including evenings and weekends. A data-driven mindset, comfortable working toward clear KPIs, talk-time targets, conversion metrics, and performance dashboards. Ability to work remotely with a reliable schedule that aligns with GMT hours. Nice-to-Haves Experience using GoHighLevel (CRM). Background in women's wellness, coaching, or the luxury transformation space. Previous experience working in a remote, high-growth startup environment. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Remote, Worldwide Workplace: remote About Distru Distru is the #1 ERP in the cannabis industry with $15B in sales processed through our platform. We've built a battle-tested ERP and B2B eCommerce platform that powers inventory, manufacturing, sales, and logistics, and we're now building AI infrastructure on top of it to give commercial businesses their all-in-one AI stack. We're growing and profitable, with 5/5 stars on Glassdoor. Our investors include Felicis Ventures, Global Founders Capital, Poseidon Asset Management, and Village Global, who have funded companies such as Shopify, Cruise, HelloFresh, Facebook, Slack, and Opendoor. Get to know the team, our culture and our full benefits at distru.com/careers! The Role AI is at an inflection point for enterprise use, and AI assistants like Claude, Codex, and Grok are seeing record adoption at work. We believe the system of record has never been more valuable for organizing the data AI acts on. We started with our AI Order Agent, now rolled out across our customer base, which lets buyers submit orders from any source in any format. It's the first piece of a much bigger agentic ecosystem we’re building, and we're moving most of our engineering effort to AI-first work to build it. You'll work directly with our Director of AI Engineering to own the technical buildout of our AI product suite, including: Agentic harness: a multi-agent system that safely operates across a business's core tools (ERP, CRM, spreadsheets, calendars, email, analytics, compliance systems) MCP: our MCP that connects Distru to external AI harnesses Context Layer: our context layer that ingests customer data, builds memories and profiles, and feeds back into our harness to create more personalized AI experiences for our customers Evals: the eval suites that make our agents reliable in production And more… You’ll be working directly on the AI system from the ground up and make strong, opinionated calls on the agentic stack and where it goes next. The AI space moves fast and the specifics will change, so this technical vision is something you'll mold. You'll report to the VP of Engineering and the Director of AI Engineering, and work closely with the rest of the product team, eng team, and our customers. What you'll do Agentic engineering Architect and build a production multi-agent system that can safely take actions across Distru and our customer’s core systems Iterate and maintain the MCP that connects Distru to Claude & Codex. Own reliability, observability, and durable execution end to end. The harness takes real actions on customers' data, so the bar is high. Write evals to improve our agentic systems from real customer use cases Build a unified data system that pulls data from multiple sources into a singular data layer that can be exposed to Claude & Codex via an MCP Build a contextual memory system that ingests our customers' data and improves how our agents work for them AI research & experimentation Keep pace with the latest agentic frameworks, harnesses, toolkits, models, and bring in better approaches as they emerge Rapidly prototype new ideas to present to our team and our customers Engineering workflow Build hands-on with Claude Code and similar tools as part of your own workflow Improve our agentic coding workflow and bring new discoveries to the team What success looks like at 6 months You've shipped core improvements to our harness in production that our customers use daily, with clear observability and iteration for improvement You’ve shipped and iterated on many MCP tools and improvements Every agent you own has an eval suite and observability, so the team catches regressions before customers do You own a part of the agentic stack and are the go-to person for it across the company You’ve built prototypes on how our agentic infrastructure can improve (i.e. a new way to retrieve memories, an agentic onboarding process for our customers) What we look for AI fluency For every AI role, we look for three things: Tool fluency: you build with Claude Code or similar every day, you've built your own skills, agents, or workflows, and you can explain why your setup looks the way it does. Workflow fluency: you write evals before you trust a prompt, and you know when a model is the wrong tool and plain code is the right one. Build fluency: you've put agents in front of real users, with guardrails, observability, and a way to roll back. You use AI tools daily and can tell us specifically where your fluency is strong and where you're still building it. Must have 5+ years in full-stack development, ideally on B2B SaaS applications Multi-agent harnesses: hands-on experience building multi-agent harnesses in production, not just prototypes or personal projects MCPs: you've built MCPs that are used in production Production systems: a strong grasp of reliability, observability, permissions, and safe workflow execution Product and engineering: you've operated as both, and you're comfortable owning scoping and decisions, not just implementation Modern stack: proficiency in React, TypeScript, Node, PostgreSQL, GraphQL, and LangGraph, and you pick up new tools and frameworks quickly Startup agility: you've worked at an early-stage startup (under 20 engineers) and operated well in ambiguous, unstructured environments Low ego: you're team-first and measure success by what shipped and whether it worked, not by internal politics Clear communication: you raise concerns and propose solutions before being asked Strong signal Background building supply chain, ERP, CRM, B2B marketplace, or accounting software UX design experience Agentic systems work beyond the must-haves, such as evaluation frameworks or agent-to-agent protocols Experience using Claude Code (or similar) to build products on your own Cannabis industry experience How we work We love building with AI. Trying new models the week they drop, building agents for fun, and forming strong opinions on what works. We invest in it with company-wide AI growth with classes and workshops, AI demo days, AI hackathons, and access to best-in-class models and tools. Taste in building. A lot of this role comes down to knowing what to build, what to cut, and what a great agentic experience feels like for the user. We stay close to the customer. You'll talk to customers and our GTM team directly, not through a chain of tickets. You'll build on what we've learned. You'll have access to the team's combined AI knowledge and the processes and skills we've built. For the full picture of our culture and who thrives here, see distru.com/careers . Benefits Our careers page is the best way to get to know us: the full benefits, our yearly offsites, who thrives here, and what the team says about working at Distru. Here are a few highlights (exact benefits vary by country and employment type): Fully remote across 4 continents Employee-friendly option terms: after 2 years, a 10-year window to exercise if you leave 18 days PTO + 11 holidays (sick days don't count toward PTO) Medical, dental, vision + 401(k) for US employees The best AI tools available and a generous AI stipend for everything else Yearly in-person team offsites Interview process Application questions: three short written questions in Lever on how you build with LLMs Recruiter screen (30 min): your background, the most complex AI product you've worked on, and your personal AI tool stack Technical interview (45–60 min): a deep dive into a complex product you've built, a live harness design discussion, and a screen-share walkthrough of your day-to-day setup Harness take-home (3–4 hours): spec a real feature on our agentic harness across product and UX, system design, and implementation details Take-home review (60 min): a technical deep dive into your submission with two engineers, including how your design holds up when a constraint changes References and offer Distru was formed by an environment of mutual respect and trust made up by people working together without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by law. We believe that diversity and inclusion among our team members is critical to our success and we proactively strive to recruit, develop and retain the best and brightest people from the most diverse candidate pools we can find all over the world. Where you land in the range depends on your experience and skills.

Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have: Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring). Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end. Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents. Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets. JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues. ITIL Foundation certification is a plus but not required — practical experience matters more. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity As a Technical Expert, you will own the core build-out of the Operations Automation & Cloud Management Platform, focusing on the unified management and intelligent orchestration of multi-cloud products . By integrating with cloud provider APIs (Aliyun, AWS, Azure), the role builds full-lifecycle management capabilities across compute, storage, network, database, and middleware resources—combined with CMDB, Event Center, orchestration engines, and AI / LLM capabilities—to evolve from manual operations toward intelligent control and automated change, continuously improving operational efficiency and stability. What You’ll Be Doing Design and develop the Operations Automation & Cloud Management Platform, building full-lifecycle management capabilities for multi-cloud resources across compute, storage, network, database, and middleware; Integrate with cloud provider APIs (Aliyun, AWS, Azure) and Terraform to enable unified onboarding, automated provisioning, configuration changes, and cost optimization of cloud products; Own the design and development of core systems including CMDB, Event Center, and orchestration engines , building a unified data foundation for resources, configurations, and events, and develop workflow engines, task schedulers, and approval mechanisms; Build intelligent cloud management capabilities , leveraging AI / LLM for intelligent orchestration, change-risk assessment, and capacity/cost prediction, driving the evolution from manual operations to intelligent control; Explore the application of AI / LLM in cloud management , building an intelligent ops assistant (ChatOps / AI Copilot) to support natural-language-driven cloud resource operations and smart ticket handling; Design and maintain unified RESTful / gRPC interfaces and SDKs, and participate in platform security (OIDC, IAM Role, RBAC, audit) and operations. What We Look For In You Bachelor's degree or above in Computer Science, Software Engineering, or related fields; Proficient in Java , familiar with Spring / Spring Boot / Spring Cloud; Development or integration experience in multi-cloud resource management (Aliyun, AWS, Azure) and cloud provider APIs / Terraform ; Strong API design and system integration skills, with understanding of distributed architecture; Experience designing or developing CMDB, orchestration engines, or event centers; Knowledge of AI / LLM application development (Prompt Engineering, RAG, Agent), able to integrate AI into cloud management and operations scenarios; Excellent problem-solving skills and strong code-quality awareness. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Cyprus, Ypsonas, Greece Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, Dubai and Yerevan. FxPro boasts a diverse workforce of over 600 employees representing 40 nationalities, making it an exciting and dynamic workplace. At FxPro , we see each team member as an integral part of our success story. As a System Analyst , you will play a key role in the development of FxPro’s core product. You will work closely with product managers, development teams, QA engineers, and other stakeholders to analyze business needs, design system behavior, describe integrations, and prepare clear development-ready specifications. You will be involved in both new functionality and improvements to existing services, including the analysis of legacy flows, system integrations, and production behavior. Project and technical context The product is based on a microservice architecture. The backend is mainly built with Node.js and integrates with multiple internal and external systems using REST, gRPC, and message brokers. The role requires strong analytical skills, technical understanding, and the ability to translate business needs into clear system requirements and development tasks. Responsibilities Analyze business needs and transform them into clear system requirements Design business logic for new and existing microservices Prepare development-ready artifacts: functional and non-functional requirements, specifications, process diagrams, use cases, user stories, and tickets Model system interactions and integrations using Sequence diagrams and C4 diagrams Design and document integration contracts between systems, including REST APIs, gRPC services, and message broker flows Collaborate with development, QA, product, and other cross-functional teams Analyze logs and investigate system behavior using tools such as Graylog and Kibana Perform reverse engineering of legacy functionality and document existing system behavior Support development teams during implementation and clarify requirements when needed Maintain comprehensive and structured technical documentation Requirements 3+ years of experience as a System Analyst Experience in integration analysis and understanding of client-server interaction principles Understanding of web services, APIs, REST, OpenAPI, gRPC, and message brokers Experience with UML, BPMN, ERD, Sequence diagrams, and C4 diagrams Understanding of databases and ability to read data structures and write basic to intermediate SQL queries Experience creating detailed system specifications, diagrams, flowcharts, and integration documentation Ability to analyze complex systems and describe business and system logic clearly Experience working with development teams and preparing tasks for implementation Excellent verbal and written communication skills Strong collaboration and teamwork abilities Attention to detail and ability to work with incomplete or legacy documentation Benefits Competitive compensation package Medical insurance Provident fund In-house gym with a personal trainer Free daily lunch catering, snacks, and beverages Company discount card for various products & services 21 days of annual leave and 10 days of sick leave annually Shuttle bus service from Limassol Birthday gift Relocation bonus and visa/work permit support

Location: Remote - Canada We’re introducing Rust where correctness, performance, and reliability truly matter. Narvar is Growing! Narvar is a multi-language platform, and we’re intentional about where we apply Rust. We’re looking for senior engineers to help us bring Rust into the backbone of the system — the parts that must be fast, safe, and correct under real-world scale. This role is for engineers who want agency: people who enjoy identifying the right problems, choosing the right tools, and owning systems end-to-end. You won’t be handed a narrow ticket queue. You’ll help decide what gets built and how it should be built. For this role, you should be located in Canada and able to work within EST/EDT or PDT/PST hours. We are fully remote. Day-to-day Design and build high-correctness Rust services that sit on critical platform paths Introduce Rust into areas where safety, determinism, and performance are essential Own systems from architecture → implementation → rollout → operations Make real decisions around concurrency, async boundaries, data integrity, and failure modes Work across service boundaries in a polyglot environment (Rust alongside other stacks) Collaborate with product, design, and frontend engineers to build systems that are technically sound and product-aware Improve reliability, observability, and system behavior through design, not just patching Mentor other engineers and raise the bar on system quality and ownership What We’re Looking For We care more about judgment and ownership than credentials. You’re likely a strong fit if you: Have built and operated distributed systems in production Have deep hands-on Rust experience (not just experiments or side projects) Understand where Rust shines — and where it doesn’t Are comfortable reasoning about concurrency, async systems, and correctness guarantees Have experience designing APIs and data contracts that evolve safely over time Have worked with relational and/or NoSQL databases at scale Have deployed and operated services in AWS or GCP (We are a GCP Shop though!) Take initiative naturally and are comfortable operating with ambiguity Communicate clearly and make tradeoffs explicit Bonus Points These aren’t hard requirements, but strong indicators: You’ve worked in startup or high-ownership environments You’ve owned systems in production, including on-call responsibility You’re comfortable moving across the stack when needed (backend-first, full-stack aware) You’ve influenced architecture by earning trust, not by mandate You use modern tooling (including AI-assisted workflows) to increase leverage , not outsource thinking (Note: we care about outcome and judgment, not how flashy your tools are.) Why Rust at Narvar? Because some parts of the system deserve stronger guarantees. We use Rust where: Bugs are expensive Latency and throughput matter Safety and correctness are non-negotiable You’ll help define where Rust belongs , not just write Rust in isolation. Why Narvar (From an Engineer’s Perspective)? Real scale, real customers, real impacts Startup-level ownership with platform-level impact Teams that value thinking, judgment, and responsibility Low ego, high trust, and room to do your best work Why Narvar? We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ + other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.