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Location: Gurugram, Haryana, India NEOLYTIX Associate Director - RCM RCM  |  Credentialing  |  India Delivery Leadership DEPARTMENT Operations EXPERIENCE 16–20 Years LOCATION Gurugram (Onsite) REPORTS INTO CEO & COO About the Role The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement. Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales. If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role. Key Responsibilities 1. Delivery & SLA Ownership Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management. Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows. Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution. Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines. 2. Capacity Planning & P&L Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets. Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline. Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines. 3. Client Engagement & Retention Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders. Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions. Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate. 4. People Leadership & Talent Development Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing. Own succession planning, performance management cycles, and high-potential identification for the ops org. Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent. Build a performance culture grounded in accountability, continuous feedback, and professional growth. 5. Process Excellence & Technology Drive continuous improvement across both service lines using structured problem-solving approaches. Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve. Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows. Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure. 6. Governance & Compliance Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements. Own internal QA frameworks, audit processes, and remediation planning for both service lines. Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness. What You Bring Must-Have Full-time MBA / PGDM or equivalent postgraduate degree. 16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs. Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows. Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management. Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers. Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment. Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data. Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency. Strong Preference Experience managing multi-geography delivery operations spanning India and Philippines. Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity. Track record of leading go-live transitions and new client onboarding at scale. Nice-to-Have Six Sigma or Lean certification. Exposure to AI-assisted workflows or automation tools within RCM environments. Experience in SSAE-18 / SOC 2 compliance environments. Eligibility Criteria Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted. Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders. Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required. Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile. Performance Expectations (KPIs) The AD, Operations will be measured on the following within the first 12 months: SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days. Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks. Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses. Client retention and satisfaction: no unplanned exits attributable to delivery performance. Team attrition (operations): managed within business continuity thresholds. Delivery margin: cost-to-serve within budget and P&L targets for both service lines. Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure. Hiring Process Stage 1: Talent Management screening and profile review. Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach. Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record. Stage 4: Reference checks and offer. Why Join Neolytix High-Trust Ownership Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact. Scale & Scope Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics. Build What You Run Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure. Competitive Package Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.

Location: San Antonio, TX, United States American Sign Language (ASL) - US-Based Interpreter Language: American Sign Language (ASL) We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs. Candidate Qualifications: Fluency in English and American Sign Language (ASL) Minimum 1 year interpretation experience preferred Interpreter certification (RID – CDI) Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet Excellent written communication skills Ability to work independently and within a team Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Your responsibilities: Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements Adhere to guidelines for NAD-RID Code of Professional Conduct Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines Possess the ability to quickly learn and implement new and changing technologies Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis Communicate and report to your team leader Technical Requirements: 90% English proficiency Windows 10 or Mac Computer or Laptop Steady wired internet connection At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps Webcam USB wired headset Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green. What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Arizona, TX, United States American Sign Language (ASL) - US-Based Interpreter Language: American Sign Language (ASL) We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs. Candidate Qualifications: Fluency in English and American Sign Language (ASL) Minimum 1 year interpretation experience preferred Interpreter certification (RID – CDI) Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet Excellent written communication skills Ability to work independently and within a team Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Your responsibilities: Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements Adhere to guidelines for NAD-RID Code of Professional Conduct Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines Possess the ability to quickly learn and implement new and changing technologies Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis Communicate and report to your team leader Technical Requirements: 90% English proficiency Windows 10 or Mac Computer or Laptop Steady wired internet connection At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps Webcam USB wired headset Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green. What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Toronto, ON, Canada American Sign Language (ASL) - US-Based Interpreter Language: American Sign Language (ASL) We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs. Candidate Qualifications: Fluency in English and American Sign Language (ASL) Minimum 1 year interpretation experience preferred Interpreter certification (RID – CDI) Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet Excellent written communication skills Ability to work independently and within a team Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Your responsibilities: Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements Adhere to guidelines for NAD-RID Code of Professional Conduct Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines Possess the ability to quickly learn and implement new and changing technologies Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis Communicate and report to your team leader Technical Requirements: 90% English proficiency Windows 10 or Mac Computer or Laptop Steady wired internet connection At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps Webcam USB wired headset Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green. What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Kyiv, Ukraine; Lviv, Ukraine We are hiring in Ukraine! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects. 🟩 What's in it for you: Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies Build practical AI skills by using Claude in your day-to-day work ✅ Is that you? 1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately Ability to read and review basic Python or PowerShell scripts Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues Ability to follow written procedures, document work accurately, and clearly report any issues or blockers Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes Attention to detail, a focus on accuracy, and the judgment to ask for help when needed Ability to learn new tools and systems quickly, including the AWS console and macOS settings Desirable: Experience with AWS, Azure, or Google Cloud consoles Basic networking knowledge, including IP addresses, DNS, and VPNs Basic scripting skills in PowerShell, Python, or JavaScript Experience with Jira or a similar ticketing tool Familiarity with macOS, including System Settings, privacy permissions, and Terminal Basic knowledge of Linux (Ubuntu) Experience supporting executives or VIP users Familiarity with backup tools such as MSP360 or CloudBerry 🧩 Key responsibilities and your contribution In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools. Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly Document each task, including actions taken, results, and supporting evidence Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Philippines We are hiring in Philippines! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects. 🟩 What's in it for you: Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies Build practical AI skills by using Claude in your day-to-day work ✅ Is that you? 1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately Ability to read and review basic Python or PowerShell scripts Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues Ability to follow written procedures, document work accurately, and clearly report any issues or blockers Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes Attention to detail, a focus on accuracy, and the judgment to ask for help when needed Ability to learn new tools and systems quickly, including the AWS console and macOS settings Desirable: Experience with AWS, Azure, or Google Cloud consoles Basic networking knowledge, including IP addresses, DNS, and VPNs Basic scripting skills in PowerShell, Python, or JavaScript Experience with Jira or a similar ticketing tool Familiarity with macOS, including System Settings, privacy permissions, and Terminal Basic knowledge of Linux (Ubuntu) Experience supporting executives or VIP users Familiarity with backup tools such as MSP360 or CloudBerry 🧩 Key responsibilities and your contribution In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools. Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly Document each task, including actions taken, results, and supporting evidence Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Munich, Germany About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Job Description About the role Join Anthropic's Customer Success team as an Munich based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across DACH helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization.  The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. You'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones. Responsibilities: Build trusting, strategic relationships with key DACH customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of DACH customers Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic Build Anthropic's brand and customer relationships as a member of CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures You may be a good fit if you have: 6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar) in region Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns Experience explaining and demonstrating technical products to various audiences Strategic mindset to identify growth opportunities and translate them into actionable expansion plans Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Strong project management skills and ability to manage multiple customer relationships Passion for AI and interest in responsible development of advanced systems Experience working in and building a growing region, while navigating across time zones with US-based headquarters A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player Fluency in German and English Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States of America Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A global technology leader specializing in search technology, digital advertising, cloud computing, and artificial intelligence. Delivering enterprise cloud infrastructure and software solutions, the organization builds scalable consumer and enterprise AI experiences. Today, the company leverages foundational AI models and advanced machine learning to power digital ecosystems for billions of global users. What You’ll Do Conduct formal, end-to-end written privacy reviews for products, features, research publications, data pipelines, and experimental prototypes Evaluate privacy risks and recommend practical safeguards aligned with internal standards and applicable global regulations Manage reviews from initial discovery and risk identification through remediation and final approval Provide strategic guidance and support the escalation of complex or high-risk privacy matters Maintain accurate, detailed, and audit-ready assessment documentation Assess the privacy implications of AI, machine learning, generative AI, and Large Language Model systems Evaluate data ingestion, prompt inputs, context windows, model outputs, training workflows, inference processes, and human-in-the-loop oversight Identify potential risks involving personal data, data leakage, memorization, secondary use, data retention, and inappropriate model outputs Recommend appropriate privacy controls for experimental and production AI systems Support the responsible development and launch of emerging AI capabilities Review technical design documents, Product Requirements Documents, Business Requirements Documents, system architecture diagrams, data-lineage documentation, and academic publications Identify privacy touchpoints, data dependencies, and potential gaps across product and data-processing lifecycles Translate privacy, legal, and compliance requirements into practical and actionable guidance for product and engineering teams Evaluate complex product scenarios in which requirements, risks, or ownership may not yet be clearly defined Partner with product managers, software engineers, data scientists, legal teams, and privacy stakeholders to incorporate privacy controls throughout the product lifecycle Evaluate controls relating to notice and consent, transparency, user choice, data portability, data minimization, access, and retention Review data-collection practices, consent flows, access controls, privacy policies, and user-facing privacy notices Help teams make informed product decisions that balance innovation, regulatory obligations, and user trust Identify gaps in existing privacy-review processes and recommend operational improvements Develop and refine privacy frameworks, standard operating procedures, guidelines, templates, and review criteria Support operational reporting and program-management activities across the privacy lifecycle Use custom tools and AI technologies to automate workflows, improve review efficiency, and optimize governance operations Help establish consistent and scalable privacy-review practices across research and innovation teams What You Bring Extensive hands-on experience conducting formal written privacy reviews, assessments, or impact analyses Product-focused privacy experience within technology, digital platforms, cloud services, AI, or similarly complex environments An active IAPP certification in at least one of the following: Artificial Intelligence Governance Professional, Certified Information Privacy Professional/United States, Certified Information Privacy Professional/Europe, Certified Information Privacy Manager Practical knowledge of AI and machine learning data-processing workflows, generative AI applications, and Large Language Models Understanding of privacy risks associated with model-training data, user inputs, inference processes, and model outputs Deep knowledge of privacy principles, including notice and consent, transparency, user choice, data portability, data minimization, and retention Knowledge of relevant privacy and AI regulatory frameworks, including GDPR, CCPA, and the EU AI Act Ability to interpret complex software-design documents, system architectures, data flows, and product requirements Experience managing multiple reviews and competing priorities under tight deadlines Strong judgment and the ability to make well-supported recommendations in ambiguous or rapidly evolving environments Exceptional written and verbal English communication skills Ability to translate legal and compliance requirements into clear, actionable technical guidance Strong stakeholder-management and influencing skills across product, engineering, legal, and governance teams Nice to have Familiarity with enterprise privacy-review, governance, and product-launch tools Experience supporting privacy governance for research, experimental products, or emerging technologies Experience working with cross-functional legal, ethics, privacy, product, and engineering governance bodies Experience automating privacy-review or governance workflows using AI or custom tooling A degree in Law, Computer Science, Data Governance, Information Security, or a related discipline Additional privacy, security, risk, or AI-governance certifications English level Advanced Work Type: Remote Location: United States Working Hours: Alignment with west coast US time zone Legal & Hiring Information Compensation Transparency: The expected compensation range for this role is $50–100/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs. Location Eligibility: This role is open to candidates residing in the United States. Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required. Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process. Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements. Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws. Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us. Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice. Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place. Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Want to know what you’ll be doing? You will work on our data infrastructure platform which supports the B2 Object Storage and Computer Backup products, responsible for the data infrastructure that everything runs on. You will help improve automation, observability and stability for durability, increase throughput, and drive architectural changes to support the long term requirements of our service. Responsibilities: Design and build automation frameworks that let other engineers provision, configure, and repair fleet infrastructure themselves Design and extend the observability stack (metrics, logs, traces, alerts) that tells us whether the storage platform is healthy and where it is degrading Build reporting, dashboards, and visualizations that give engineering and leadership a clear view into fleet health, capacity, and operational trends Build system health tooling that detects failing hardware, drifting configuration, and capacity risk before they turn into incidents Lead technical design discussions and produce clear design documents for changes that span multiple services and teams Drive the implementation of large features from design through rollout, including the migration and backfill work that real systems require Partner with the on-call rotation to turn recurring toil and incident findings into automation and better signal The Right Fit: 7+ years of backend development in an enterprise environment, working in an object-oriented or systems language (Java, Rust, C++, C#, Go, or similar) Experience designing automation frameworks or platforms that other engineers build on Experience building large scale software systems running on thousands of servers Experience building automation or tooling that other engineers depend on daily, whether internal platform services, operational tooling, or a deployment and configuration pipeline Working knowledge of an observability stack (Prometheus, Grafana, OpenTelemetry, ELK, Datadog, or equivalent), including instrumenting a service and designing alerts people trust Strong Linux fundamentals and comfort operating in a bare-metal or hybrid environment rather than a fully managed cloud Professional experience incorporating AI-assisted development tools (Gemini, Cursor, Claude Code, or similar) Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Exhibits curiosity and seeks to understand before offering solutions Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward Applies analytical thinking to ambiguous problems Bonus points for: Proficiency in Java Experience with configuration management or infrastructure-as-code tooling (Ansible, Salt, Puppet, Chef, Terraform) Experience designing SLOs and error budgets, or reducing alert noise on a fleet running at scale Experience with time-series databases and query languages such as PromQL Experience automating hardware lifecycle work: burn-in, failure detection, drive replacement, decommissioning Experience with discovering and implementing performance improvements, including CPU and IO Understanding of Linux internals and file systems Familiarity with hard drive performance and optimization, including host-managed SMR Experience building and interpreting models, dashboards, or reports Required for all Backblaze Employees: Good attitude and willingness to do whatever it takes to get the job done Strong desire to work for a small, fast-paced company Desire to learn and adapt to rapidly changing technologies and work environment Rigorous adherence to best practices Relentless attention to detail Excellent interpersonal skills and good oral/written communication Excellent troubleshooting and problem solving skills Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work plus a generous stipend to personalize your  workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is: $175,000 - $200,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: United States; Canada; Colombia; Argentina; Brazil Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients Our client is a direct-to-consumer (DTC) brand in the home-care industry. The company operates on a subscription-led business model and leverages performance marketing, creator content, and user-generated content (UGC) to drive customer acquisition. They are looking for a Head of Retention to strengthen their subscription business, improve customer retention, reduce churn, and maximize customer lifetime value. Responsibilities Develop and execute retention strategies to reduce subscriber churn, improve subscription renewal rates, and increase customer lifetime value. Analyze subscription performance and customer behavior to identify retention opportunities, cancellation trends, and revenue growth potential. Develop and optimize lifecycle marketing campaigns across email and SMS to support subscriber onboarding, engagement, renewal, and reactivation. Design and implement strategies to recover at-risk subscribers and reactivate former customers. Monitor key retention metrics, including subscriber churn, renewal rates, repeat purchases, customer lifetime value, and reactivation performance. Conduct experiments to improve lifecycle marketing performance, subscription retention, and recurring revenue. Collaborate with marketing and other relevant stakeholders to align retention initiatives with acquisition campaigns and the overall customer experience. Identify opportunities to improve subscription processes and develop scalable strategies to support sustainable recurring revenue growth. Requirements Must have experience working in a subscription-heavy DTC business generating at least seven figures in monthly recurring revenue (MRR). Proven experience developing and executing retention strategies that improve subscription performance and customer lifetime value. Strong understanding of subscription business models, subscriber lifecycle management, churn reduction, and recurring revenue growth. Experience managing lifecycle marketing strategies across email and SMS. Strong analytical skills, with the ability to interpret retention metrics and translate insights into actionable strategies. Experience with customer segmentation, lifecycle automation, retention campaigns, and subscriber reactivation. Ability to work independently, take ownership of retention initiatives, and operate effectively in a fast-paced DTC environment. Strong communication and collaboration skills, with the ability to work closely with marketing teams and business leadership. Familiarity with subscription management platforms, CRM systems, and lifecycle marketing tools is preferred. US-based candidates are preferred, but qualified international contractors may also be considered. Benefits Competitive compensation Work remotely while collaborating with a growing DTC brand. A full-time contractor engagement.

Location: Tokyo, Japan About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Join Anthropic's Customer Success team as one of the founding members of our Japan Customer Success team as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Japan, helping them harness the full potential of all our Claude capabilities: API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives. You'll work closely with them to provide best practices and guidance, and support them as their usage (consumption and seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies. That makes you a key voice in shaping how we build and deliver ongoing value as a business. As one of the founding members of our Customer Success team in Japan, you'll help shape how we build the function in-region. That includes establishing regional processes, developing new customer relationships, and representing Anthropic's brand in a high-growth market alongside a small, growing team. You'll operate with significant autonomy while maintaining strong alignment with global teams. This requires someone who thrives in ambiguous environments and can work effectively across time zones. Key responsibilities Build trusting, strategic relationships with key Japanese customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption and adoption and how it creates realized value for the customer Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness of new products, and engaging Product PMs as the voice of Japanese customers Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Own the customer experience across their lifecycle: manage comprehensive account and success plans grounded in the customer's business objectives, conduct Quarterly Business Reviews, and serve as the primary conduit between the customer and Anthropic Build Anthropic's brand and customer relationships as part of our founding in-region CS team, developing Japan-specific processes, playbooks, and best practices where needed that account for regional business cultures Minimum qualifications Experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar) Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns Experience explaining and demonstrating technical products to various audiences Strong project management skills and ability to manage multiple customer relationships Passion for AI and interest in responsible development of advanced systems Fluency in English and Japanese Preferred qualifications 6+ years of experience in relevant field Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each Strategic mindset to identify growth opportunities and translate them into actionable expansion plans Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Experience working in and building a growing region, while navigating across time zones with US-based headquarters A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Jakarta, Jakarta, Indonesia Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The MNCH Advisor will advance the United States Department of State (U.S. DoS)' lifesaving humanitarian assistance (LHA) Maternal and Child Health (MCH) programs in Indonesia, in full alignment with the U.S. Presidential Executive Order directives. The Advisor will provide technical support to Indonesia's Ministry of Health (MoH) to strengthen service delivery and institutional capacity for improving maternal, neonatal, and child health outcomes, including polio eradication and measles elimination. The Advisor will work closely with the U.S. Embassy Jakarta ECON Health Unit, MoH counterparts, and provincial and district health offices to ensure a coordinated, sustainable implementation and development and execution of a responsible, phased transition plan for the U.S. DoS-supported MCH activities to relevant Indonesian government entities. The Advisor will report to and receive technical guidance from the U.S. Embassy Jakarta ECON Health Unit points of contact and the MoH Directorate of Family Health and Directorate of Immunization. Location: Jakarta, Indonesia, with regular travel to project areas in Indonesia. Responsibilities Program Management and Technical Leadership (80%) Lead the strategic transition of lifesaving MCH program activities to relevant directorates under MoH, ensuring sustainable institutional capacity and program ownership through the development and implementation of a responsible transition plan, including phased transfer of technical, managerial, and implementation responsibilities to Ministry of Health counterparts, and embedding of quality improvement approaches within national systems. Oversee documentation and knowledge transfer of relevant MCH activities, ensuring continuity of services and responsible transition to GoI counterparts in accordance with the agreed transition roadmap and sustainability plan. Serve as the primary liaison between DoS, implementing partners, MoH, and local governemnt ensuring effective communication and coordination across MCH, polio, and measles initiatives, including coordination on transition planning, milestone tracking, and handover of responsibilities. In collaboration with the U.S. Embassy Jakarta ECON Health Unit and the MoH, provide technical guidance on life-saving activities to implementers, ensuring alignment with U.S. Government and MoH priorities and supporting gradual transfer of technical leadership to MoH counterparts. Review and provide technical input on work plans, monitoring and evaluation (M&E) frameworks, and key project deliverables. With guidance from the U.S. Embassy Jakarta ECON Health Unit and MoH, analyze and interpret public health program data to generate key results and trends, supporting the tracking of MCH, polio, and measles indicators as well as transition readiness indicators and quality improvement performance measures. Participate in and support regular meetings with implementers, contributing to briefings, data calls, and ad hoc analyses as required, including review of transition progress and sustainability planning. Identify and address implementation challenges, ensuring effective use of U.S. Government resources and achievement of program objectives for MCH, polio, and measles. Stakeholder Coordination and Representation (20%) Serve as a technical subject matter expert, engaging with MoH counterparts and other stakeholders to advance the America First Global Health Strategy, with focus on MNCH, polio, and measles and supporting the institutionalization of sustainable systems through a structured transition approach. Support joint work planning and oversight of MNCH, polio, and measles interventions with implementers and MoH directorates, and provincial and districts health offices, while ensuring alignment and integration of a comprehensive, phased transition plan, including monitoring of handover milestones and sustainability benchmarks. Attend meetings with the Government of Indonesia (GoI) and development partners, providing timely reports and key takeaways on MCH, polio, and measles topics, including updates on transition progress, capacity transfer, and institutionalization of quality improvement approaches. Foster strong working relationships with the GOI counterparts and implementers to ensure alignment and collaboration across all relevant activities, including shared ownership of the transition process and long-term sustainability of program outcomes. REPORTING : Submit a detailed monthly report to the U.S. Embassy Jakarta ECON Health Unit by the 5th day of the following month. Submit weekly progress updates with key successes to the U.S. Embassy Jakarta ECON Health Unit and participate in weekly calls. Qualifications Medical degree (M.D. or equivalent bachelor's/first professional degree in Medicine) required, plus an advanced (graduate-level) degree in Public Health required. Additional certifications in knowledge management and monitoring and evaluation are an asset. Minimum of seven (7) years of progressively responsible experience in public health programming, preferably with the U.S. government or other bilateral/multilateral organizations. Demonstrated expertise in the design, implementation, monitoring, and evaluation of MNCH, polio, and measles programs. Strong knowledge of Indonesia’s health sector, national health information systems, and M&E frameworks. Proven ability to analyze epidemiological data and translate findings into actionable program improvements. Excellent written and verbal communication skills, with the ability to present complex information clearly to diverse audiences, including senior leadership. Strong project management, analytical, and technical skills, with experience reviewing and providing feedback on technical documents and reports. Ability to work independently, manage multiple priorities, and adapt to changing circumstances. Exceptional interpersonal skills, including diplomacy, tact, and the ability to build consensus among multiple stakeholders. Experience mentoring and building capacity of local organizations, including government and civil society partners. Proficiency in Microsoft Office and web-based data management tools; ability to quickly learn new systems. Professional proficiency in spoken and written Bahasa Indonesia is required. Fluency in written and spoken English is required. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an International Accounting expert (APAC) to join our International Accounting team in Singapore. This role reports to our APAC Accounting Lead and is the first hire in our Singapore hub. In this pivotal role, you will build and implement the framework for local compliance across our APAC entities (Singapore, Japan, Korea, Australia and India), with an initial focus on Singapore, Japan and Korea, while flexibly adapting to our evolving needs as we scale. As a key contributor to establishing our regional accounting operations, you'll partner closely with our global teams while taking ownership of the processes and systems you help create. If you're looking for an opportunity to make a significant impact on the financial infrastructure of an innovative AI company at the forefront of safety, come join us in our mission to build cutting-edge, safe AI. Responsibilities Build and implement frameworks for local compliance across our APAC entities, ensuring alignment with both local statutory requirements and global standards Establish and maintain frameworks for local financial statement review on a monthly basis, including local flux analysis and variance explanations Participate in the development and implementation of international finance policies, adapting existing global policies for regional requirements and establishing local approval workflows Execute monthly consolidation processes and eliminations across international entities, including journal entry preparation and booking, intercompany eliminations, and reconciliations, to ensure timely and accurate group-level reporting Manage intercompany transactions and develop frameworks to support global scaling, including transfer pricing documentation and compliance Handle foreign exchange (FX) transactions and develop monthly processes for currency consolidation and risk management Perform comprehensive reconciliations of balance sheet accounts, ensuring accuracy and completeness of financial records Support local statutory audits of the APAC entities, coordinating with external auditors and preparing comprehensive audit schedules and documentation Support tax compliance framework development and implementation across international jurisdictions Partner with US-based teams to ensure seamless integration of international operations with global financial processes Leverage technology and tools to drive continuous improvement, automation, and operational excellence across international accounting processes, with a focus on finance transformation You may be a good fit if you Have 8+ years of accounting experience, preferably in high-growth environments with multi-country exposure across APAC Have a bachelor's degree in Accounting or Finance, or equivalent practical experience Are a qualified accountant with professional certification (CA, CPA, ACCA or equivalent) Possess deep knowledge of US GAAP, IFRS, and the local statutory framework in at least one of Singapore, Japan, Korea, Australia or India, with strong understanding of statutory reporting requirements Are proficient in Workday, NetSuite, or similar ERP systems, with experience building and optimizing accounting workflows Have experience with consolidations, eliminations, and intercompany accounting processes Demonstrate curiosity and initiative, with a strong drive to independently identify and solve problems Are highly collaborative and able to build strong relationships across time zones and cultures Ability to effectively communicate and influence in a globally distributed team Take high ownership of your work and have the flexibility to adapt to changing needs and priorities Exhibit strong organizational and time-management abilities with exceptional attention to detail Strong candidates may also: Have prior experience at a high-growth technology company, particularly in international operations Bring FX experience including hedging strategies and currency risk management Have worked with complex group structures and multi-jurisdictional consolidations Demonstrate comfort with ambiguity and building processes from the ground up Possess experience working across different time zones and cultural contexts Have knowledge of AI/ML company dynamics and business models Show passion for Anthropic's mission to develop safe and ethical AI systems, with enthusiasm for leveraging AI tools to drive automation and process improvement Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Brazil About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a high-level Media Buyer and Creative Strategist based in Brazil to take full ownership of 17 Meta ad accounts in the high-stakes mortgage and first-time homebuyer lead generation niche. You will be responsible for the entire performance loop: diagnosing funnel issues, architecting creative angles that crush existing controls, and managing significant budgets to drive high-quality SQLs. If you are a data-driven marketer who thinks in terms of business bottom lines rather than just platform metrics, this is your opportunity to lead expansion for a fast-growing team. Key Responsibilities Own the end-to-end performance of 17 Meta ad accounts, focusing on lead generation for the mortgage industry Lead the creative strategy process by originating ad angles, hooks, and scripts that outperform current controls Diagnose performance bottlenecks by analyzing the interplay between CPL, CTR, CVR, and CAC to determine if the issue lies in the offer, the funnel, or the creative Write comprehensive creative briefs and manage the production workflow independently Lead client-facing calls in English, presenting data, insights, and strategic pivots with confidence Manage daily optimizations, scaling successful campaigns, and maintaining strict cost-per-booked-call targets Work synchronously with the US-based team during Pacific Standard Time hours Requirements 3+ years hands-on Meta Ads experience, ideally agency or multi-brand. Must be based in Brazil Proven ownership of campaign performance and business results, not just setup/optimization. Background in lead generation, service-based businesses, agencies, or info products. Experienced managing multiple accounts simultaneously. Strong Meta Ads expertise, including testing, optimization, creative angles, hooks, and concepts. Proven ability to beat existing controls with new creative strategies, backed by measurable results. Able to diagnose whether performance issues stem from the offer, funnel, creative, audience, or campaign structure. Strong understanding of CPL, CTR, CVR, CAC, cost per booked call, and cost per SQL. Must be able to interpret performance data and explain the next action, not simply report metrics. Benefits 💰 Competitive salary: Tailored based on skillset and experience 🌎 Fully remote: Work from anywhere with a flexible schedule. 🚀 Growth-oriented environment: Join a young, creative, and fast-scaling marketing team. 🎨 Creative freedom: Work on innovative campaigns for diverse clients.

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Join Anthropic's Customer Success team as our early Singapore-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across ASEAN, helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and the API. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our product development and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. As our early CSM in Singapore, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones. Responsibilities: Build trusting, strategic relationships with customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion Become an expert in Anthropic's products across API, Claude Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of ASEAN and broader APAC customers Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic Build Anthropic's brand and customer relationships as the early in-region CS presence, developing where needed, ASEAN-specific processes, playbooks, and best practices that account for regional business cultures You may be a good fit if you have: 8+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar) Mandarin language fluency Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns to various audiences Strategic mindset to identify growth opportunities and translate them into actionable expansion plans Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Strong project management skills and a knack for bringing order to chaos, demonstrating an enthusiastic "roll up your sleeves" mentality and team player mindset Passion for AI and interest in responsible development of advanced systems Experience working in and building a growing region, while navigating across time zones with US-based headquarters Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Serbia; Poland; Bulgaria; North Macedonia; Armenia; Georgia Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium custom glass solutions for residential, commercial, and institutional projects. For more than 9 years, we have operated as a full-cycle company, managing every stage of the process—from design and manufacturing to sales, delivery, and installation. With production facilities in both the United States and Europe, we deliver high-quality solutions to customers across the U.S. As our business continues to grow, we are expanding our Supply Engineering team and are looking for an experienced Supply Engineering Team Lead to help scale our operations, optimize supply processes, and lead a high-performing team. The Role The Supply Engineering Team Lead will report directly to the Chief Technical Officer and lead a team of four Supply Engineers . Approximately 80% of the role focuses on team leadership, coordination, process improvement, and cross-functional collaboration, while 20% involves hands-on supply engineering activities to support the team during peak workload, employee absences, or complex projects. The successful candidate will play a key role in ensuring efficient procurement operations, developing internal processes, and maintaining strong relationships with suppliers across the United States, Europe, the Middle East, and Asia. Please note: previous professional experience working with the US market is required for this position. We are specifically looking for candidates with hands-on procurement/sourcing experience involving US-based suppliers and international markets. Responsibilities 1. Procurement operations Launch production by coordinating glass orders and ensuring the availability of required hardware and materials. Plan inventory levels and forecast procurement needs. Review technical drawings and specifications to prepare accurate material lists. Verify dimensions, finishes, and quality requirements before placing orders. Track engineering documentation and procurement changes throughout the project lifecycle. Ensure procurement documentation and component orders are completed before production and container arrivals. 2. Supplier management Source, evaluate, and develop relationships with suppliers across the United States, Europe, the Middle East, and Asia . Negotiate pricing, payment terms, and delivery schedules. Manage purchasing activities for production, warehouse, and installation operations. Monitor supplier performance and resolve quality, logistics, and delivery issues. Identify opportunities to improve procurement efficiency, supplier performance, and cost optimization. 3. Cross-functional collaboration Work closely with Sales, Project Managers, Engineers, Estimators, Warehouse, and Installation teams. Support engineering changes, material substitutions, and procurement planning. Provide procurement expertise, material recommendations, and pricing information for projects. Ensure purchased materials meet project specifications and technical documentation. 4. Team leadership Lead, mentor, and develop a team of four Supply Engineers. Assign tasks, prioritize workloads, and monitor project deadlines. Conduct regular one-on-one meetings and provide coaching and performance feedback. Review procurement documentation, material lists, and purchase orders prepared by the team. Support engineers with complex sourcing challenges and supplier escalations. Coordinate procurement activities with internal stakeholders across departments. Drive continuous improvement initiatives and optimize procurement workflows. Report progress, risks, and operational updates to the Chief Technical Officer. Requirements 3+ years of experience in procurement, sourcing, or supply chain within the glass, glazing systems, architectural hardware, or closely related industries. 3+ years of people management experience , including direct leadership of procurement, sourcing, or supply teams. Proven experience building or scaling a procurement/sourcing function from scratch, including processes, workflows, supplier management standards, reporting, KPIs, and team structure. Experience designing and implementing procurement processes, policies, and operating procedures across the full purchasing cycle. Strong experience working with international suppliers and markets , ideally across multiple regions such as Europe, the Middle East, Asia, and North America. Hands-on experience with sourcing and procurement of glass, glazing components, aluminum or steel systems, architectural hardware, fittings, accessories, or other closely related materials . Experience managing supplier relationships, negotiations, pricing, lead times, quality issues, and supply risks. Experience with international logistics, import/export, customs, and cross-border procurement. Ability to read and interpret technical drawings, specifications, and engineering documentation. Experience implementing or improving procurement tools, task management systems, reporting, and cross-functional workflows. Proficiency in Microsoft Office, Google Workspace, and PDF tools. Fluent English is a must. Fluent Russian will be a plus. Personal qualities Confident and proactive leader. Strong organizational and multitasking skills. Excellent communication and stakeholder management skills. Strong problem-solving and decision-making abilities. High level of ownership and accountability. Ability to work effectively in a fast-paced environment. Work Location Remote Monday–Friday. Working hours: 8:30 AM – 5:00 PM. Benefits Competitive salary based on experience. Paid Time Off: 5 paid vacation days during the first year. 15 paid vacation days annually starting from the second year. Paid Sick Leave: 5 days per year. Protected Time Off: 32 hours per year. Why Join Crystalia Glass Join a growing U.S.-based company with 9 years of experience delivering custom glass solutions for residential, commercial, and institutional projects. Take ownership of a key operational function and help shape procurement processes as the company continues to scale. Lead a talented Supply Engineering team and make a direct impact on efficiency, collaboration, and business growth. Work closely with executive leadership and have the opportunity to influence decisions and process improvements. Be part of a full-cycle company managing everything from design and manufacturing to sales, delivery, and installation. Work on complex, high-quality custom projects for customers across the United States. Collaborate with an international team and build relationships with suppliers across the U.S., Europe, the Middle East, and Asia. Grow professionally in a fast-paced environment where your expertise and ideas can make a real difference.

Location: Brazil; Colombia; Mexico; Costa Rica; Argentina; Ukraine Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium custom glass solutions for residential, commercial, and institutional projects. For more than 9 years, we have operated as a full-cycle company, managing every stage of the process—from design and manufacturing to sales, delivery, and installation. With production facilities in both the United States and Europe, we deliver high-quality solutions to customers across the U.S. As our business continues to grow, we are expanding our Supply Engineering team and are looking for an experienced Supply Engineering Team Lead to help scale our operations, optimize supply processes, and lead a high-performing team. The Role The Supply Engineering Team Lead will report directly to the Chief Technical Officer and lead a team of four Supply Engineers . Approximately 80% of the role focuses on team leadership, coordination, process improvement, and cross-functional collaboration, while 20% involves hands-on supply engineering activities to support the team during peak workload, employee absences, or complex projects. The successful candidate will play a key role in ensuring efficient procurement operations, developing internal processes, and maintaining strong relationships with suppliers across the United States, Europe, the Middle East, and Asia. Please note: previous professional experience working with the US market is required for this position. We are specifically looking for candidates with hands-on procurement/sourcing experience involving US-based suppliers and international markets. Responsibilities 1. Procurement operations Launch production by coordinating glass orders and ensuring the availability of required hardware and materials. Plan inventory levels and forecast procurement needs. Review technical drawings and specifications to prepare accurate material lists. Verify dimensions, finishes, and quality requirements before placing orders. Track engineering documentation and procurement changes throughout the project lifecycle. Ensure procurement documentation and component orders are completed before production and container arrivals. 2. Supplier management Source, evaluate, and develop relationships with suppliers across the United States, Europe, the Middle East, and Asia . Negotiate pricing, payment terms, and delivery schedules. Manage purchasing activities for production, warehouse, and installation operations. Monitor supplier performance and resolve quality, logistics, and delivery issues. Identify opportunities to improve procurement efficiency, supplier performance, and cost optimization. 3. Cross-functional collaboration Work closely with Sales, Project Managers, Engineers, Estimators, Warehouse, and Installation teams. Support engineering changes, material substitutions, and procurement planning. Provide procurement expertise, material recommendations, and pricing information for projects. Ensure purchased materials meet project specifications and technical documentation. 4. Team leadership Lead, mentor, and develop a team of four Supply Engineers. Assign tasks, prioritize workloads, and monitor project deadlines. Conduct regular one-on-one meetings and provide coaching and performance feedback. Review procurement documentation, material lists, and purchase orders prepared by the team. Support engineers with complex sourcing challenges and supplier escalations. Coordinate procurement activities with internal stakeholders across departments. Drive continuous improvement initiatives and optimize procurement workflows. Report progress, risks, and operational updates to the Chief Technical Officer. Requirements 3+ years of experience in procurement, sourcing, or supply chain within the glass, glazing systems, architectural hardware, or closely related industries. 3+ years of people management experience , including direct leadership of procurement, sourcing, or supply teams. Proven experience building or scaling a procurement/sourcing function from scratch, including processes, workflows, supplier management standards, reporting, KPIs, and team structure. Experience designing and implementing procurement processes, policies, and operating procedures across the full purchasing cycle. Strong experience working with international suppliers and markets , ideally across multiple regions such as Europe, the Middle East, Asia, and North America. Hands-on experience with sourcing and procurement of glass, glazing components, aluminum or steel systems, architectural hardware, fittings, accessories, or other closely related materials . Experience managing supplier relationships, negotiations, pricing, lead times, quality issues, and supply risks. Experience with international logistics, import/export, customs, and cross-border procurement. Ability to read and interpret technical drawings, specifications, and engineering documentation. Experience implementing or improving procurement tools, task management systems, reporting, and cross-functional workflows. Proficiency in Microsoft Office, Google Workspace, and PDF tools. Fluent English is a must. Fluent Russian will be a plus. Personal qualities Confident and proactive leader. Strong organizational and multitasking skills. Excellent communication and stakeholder management skills. Strong problem-solving and decision-making abilities. High level of ownership and accountability. Ability to work effectively in a fast-paced environment. Work Location Remote Monday–Friday. Working hours: 8:30 AM – 5:00 PM. Benefits Competitive salary based on experience. Paid Time Off: 5 paid vacation days during the first year. 15 paid vacation days annually starting from the second year. Paid Sick Leave: 5 days per year. Protected Time Off: 32 hours per year. Why Join Crystalia Glass Join a growing U.S.-based company with 9 years of experience delivering custom glass solutions for residential, commercial, and institutional projects. Take ownership of a key operational function and help shape procurement processes as the company continues to scale. Lead a talented Supply Engineering team and make a direct impact on efficiency, collaboration, and business growth. Work closely with executive leadership and have the opportunity to influence decisions and process improvements. Be part of a full-cycle company managing everything from design and manufacturing to sales, delivery, and installation. Work on complex, high-quality custom projects for customers across the United States. Collaborate with an international team and build relationships with suppliers across the U.S., Europe, the Middle East, and Asia. Grow professionally in a fast-paced environment where your expertise and ideas can make a real difference.

Location: Tokyo, Japan About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is expanding its reseller program in Japan and Korea. As our Reseller Operations Manager for Japan and Korea, you'll own how resellers in both countries get onboarded, transact, get paid, and get supported, across both of our resale motions: hyperscaler resale, where partners resell Claude through the cloud marketplaces (AWS Bedrock today, Google Cloud Vertex AI and Microsoft Foundry to follow), and direct resale, where partners resell on Anthropic paper through our own quote-to-order and billing systems. The global team builds the program; you make it work for Japanese and Korean partners and feed back what has to change. This is an operator role, not a partner manager role. In the first months you'll be validating deal registrations and answering partner tickets yourself; by the end of the first year the volume should be running on documented process, service levels, and vendor or system coverage that you set up. Key responsibilities Own reseller onboarding for Japan and Korea end to end: application intake, screening coordination, agreement execution, marketplace authorization, entitlement setup, and activation, and keep the partner record in Salesforce decision-grade for both regions. Run hyperscaler (3P) reseller operations: deal-registration intake and validation within SLA, marketplace authorizations and private-offer processing with the cloud alliance teams, and end-customer reporting on every reseller transaction so partner-sourced revenue can be attributed. Run direct (1P) reseller operations: partner quotes and order forms, order booking and provisioning, and commit tracking and true-ups with Deal Desk, RevOps, and Accounting, and work with Finance and Tax on local invoicing, currency, and consumption-tax handling for each transaction route. Run the regional side of reseller incentives: eligibility, validation of quarterly payouts, and partner disputes, in partnership with the global incentive operations team and Finance. Stand up first-line operational support for resellers in Japanese and Korean during local business hours, inside the global partner support queue rather than alongside it, and localize the onboarding, deal-registration, and ordering content partners depend on. Manage any outsourced or contracted operations capacity used in region (scope, quality, service levels) and coordinate with Enablement on the logistics of local-language certification and training. Own reseller reporting for Japan and Korea: registration volume and cycle time, activation, attach, and attributed revenue by partner and by motion, and use it to tell the regional teams and the global program what to fix next. Adopt the global Partner Operations playbooks where they fit, write the in-region variants where they don't, and represent Japan and Korea requirements in partner systems and automation work so manual volume doesn't grow with partner count. Minimum qualifications Several years in channel, reseller, distribution, or partner operations at a technology company, ideally touching both a cloud-marketplace motion and a direct or contract-based resale motion. Working proficiency in Japanese, Korean, and English. You'll run operational relationships with partners in both countries and work daily with a US-based team; proficiency doesn't need to be identical across all three, but you need to be able to work with partners in both regions. Practical knowledge of how at least one major cloud marketplace's reseller program works (authorizations, private offers, deal registration), or deep experience in one motion and a track record of picking up the other quickly. Hands-on experience with quote-to-order, order management, or partner billing, and the Finance, Deal Desk, and Legal coordination that comes with it. A track record of taking a manual process and turning it into documented workflow, service levels, and reporting, including managing vendors or contractors who execute part of it. Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away. Preferred qualifications Experience inside the Japanese or Korean enterprise reseller and systems-integrator ecosystem, including local invoicing, credit, and consumption-tax conventions. Experience with partner incentive or rebate operations, or with a partner program during its launch phase. Experience with PRM or deal-registration tooling, or building automations with Claude or similar tools to run operational workflows at volume. How this role works with the team You'll report into Partner Experience and work day to day with two groups. The global Partner Operations team in San Francisco owns the reseller program's systems, and playbooks; our reseller operations owner there is your direct counterpart, and you'll split work along a simple line: they own the global process, you own its execution and adaptation in Japan and Korea. The Japan and Korea go-to-market teams own the partner relationships and the commercial conversations; you're the operational layer underneath them, and the person they come to when something about a partner's onboarding, order, or payout needs to move. You'll also be the regional voice into Finance, Deal Desk, RevOps, and the cloud alliance teams on anything that has to work differently in these markets. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.