Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma helps teams turn ideas into products. Our Customer Operations & Support team helps customers use Figma and brings customer needs into operational and product decisions.
As a Technical Operations & Insights Analyst, you will help shape where Support invests and how it scales. Reporting to the Manager of Workforce Management & Data Insights, you will combine hands-on analysis with metric development and cross-functional program leadership. You will identify opportunities across channel effectiveness, education, automation, and product improvements; assess their potential; and recommend priorities based on customer outcomes, quality, capacity, and cost. You will lead the work that turns those recommendations into measurable outcomes.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Identify and size opportunities to improve customer outcomes and operating efficiency. Turn ambiguous questions into investment recommendations, including when to proceed, test, defer, or stop
Develop trusted measures, including cost per support interaction. Agree definitions, cost allocation, exclusions, and ownership with operational and financial partners
Use SQL and Python or R to build reproducible analyses, data models, and reporting. Use git, peer review, and responsible AI-assisted workflows to develop, validate, and document the work
Apply statistical inference to operational decisions, including observational comparisons, uncertainty, and sensitivity analysis. Explain the assumptions and limits of the evidence
Build scenarios that connect costs, benefits, capacity, and customer outcomes. Partner with Finance to evaluate investment tradeoffs and define how results will be measured
Lead cross-functional analytical programs from scope through delivery, adoption, and outcome review. Establish owners, milestones, dependencies, and decision points with partner teams
Communicate complex findings through clear writing and purposeful visualizations that make recommendations, tradeoffs, and uncertainty understandable
Build adoption and sustained use into delivery through documentation, appropriate data-quality checks, and agreed ongoing ownership
We’d love to hear from you if you have:
5+ years in analytics, strategy and operations, or a related analytical role, with a track record of influencing operational decisions
Strong SQL and hands-on Python or R, working reproducibly with git and peer review, plus practical fluency with AI-assisted tools, including validating their output and owning the result
Sound statistical and financial judgment: developing metrics, evaluating observational comparisons and uncertainty, and building basic scenarios that clarify costs, benefits, and tradeoffs
A record of delivering cross-functional work from scope through adoption, including aligning stakeholders with conflicting priorities and challenging assumptions with evidence and respect
Strong written, verbal, and visual communication, including concise data storytelling for senior leaders and creative approaches to framing complex problems
While it’s not required, it’s an added plus if you also have:
Customer support, customer experience, service operations, or cost-to-serve analytics
Experience with dbt, Snowflake, Hex, or comparable analytical toolsets
Experiment design, automation measurement, or evaluation of changes to customer workflows
Deeper financial modeling, workforce planning, or coaching other analysts
Experience designing in Figma
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're building a high-performing strategic finance team and looking for exceptional people at every level, from strong individual contributors to senior finance leaders ready to build and lead teams. Our revenue scales with customer usage, our costs scale with GPU capacity we commit to ahead of demand, and both move faster than any annual plan. That makes growth, portfolio construction, pricing, margin, and compute capacity decisions business model decisions. You'll sit at the center of them, working directly with Finance leadership and the executives who run the business to shape the company's trajectory.
This posting is intentionally broad within strategic finance. We'll match your scope and title to your experience and interest. We are looking for both specialists and generalists. The common thread is ownership: you'll take on hard, ambiguous problems, build what doesn't exist yet, and get more responsibility as fast as you can handle it. We encourage you to apply even if you don't meet every qualification listed below.
THE RESPONSIBILITIES
- Financial Modeling: Build and maintain models across revenue, gross margin, compute costs, headcount, and strategic bets that leadership uses to make decisions.
- Business Partnership: Partner with leaders across GTM, Product, Infrastructure, and Operations to set targets, evaluate investments, and work through operational tradeoffs.
- Unit Economics: Analyze the metrics that define a usage-based business, including ARR, consumption trends, gross margin, GPU utilization, retention, and GTM efficiency.
- Pricing and Deals: Shape pricing, packaging, and the structure of strategic customer and supplier deals.
- Board and Investors: Help prepare board materials, investor updates, and fundraising analyses.
- Systems and Scale: Build the reporting, dashboards, and processes that let finance scale as fast as our revenue. Use AI and automation extensively to keep the team fast and lean.
- Strategic Projects: Turn ambiguous business questions into clear analysis and recommendations, from market sizing to scenario planning to new business lines.
- Leadership: For senior hires, own a major area of finance end to end, build and develop a team, and act as a thought partner to Finance leadership and the executive team.
THE REQUIREMENTS
- Experience in strategic finance, FP&A, investment banking, PE/VC investing, and/or consulting. Prior experience in high-growth technology is strongly preferred
- Excellent financial modeling and analytical skills
- Ability to synthesize complex information into clear recommendations for executives
- Comfortable operating in a fast-moving, ambiguous environment
- Strong attention to detail with a bias toward ownership and execution
- Excellent written and verbal communication, including explaining financial tradeoffs to product and engineering audiences and influencing senior stakeholders
- Sound judgment when data is incomplete, and comfort making a call and revisiting it as you learn more
- High intellectual curiosity and interest in AI / infrastructure / developer tooling
- Advanced Excel / Google Sheets skills; familiarity with SQL or BI tools is a plus
STRONG CANDIDATES MAY ALSO HAVE
- 4+ years of experience. Level and title will match your experience
- Experience at an AI/ML, cloud infrastructure, or usage-based software company
- Familiarity with GPU and compute economics, or data center and cloud contracts
- Experience in sales finance, sales compensation, pricing, or deal desk
- Experience building a finance function from the ground up at a hypergrowth company
- Prior quantitative or technical experience
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote
About the Role
Midi Health is seeking an experienced Nurse Practitioner with strong clinical expertise and recent experience leading clinician onboarding, coaching, and professional development.
As our Professional Development Manager (PDM), you'll be responsible for delivering clinical onboarding, coaching, and ongoing professional development for Nurse Practitioners within our Integrative Women's Care (IWC) team.
This role combines advanced clinical expertise with hands-on clinician education and development. You'll guide clinicians through personalized onboarding milestones, clinical assessments, hands-on practice, simulations, and Individualized Learning Plans (ILPs), ensuring they meet Midi's high standards for clinical safety, patient experience, and operational excellence.
The ideal candidate brings extensive experience in menopause care, HRT, and weight management, along with recent, direct accountability for successfully onboarding, coaching, or mentoring clinician cohorts.
What You'll Do
Clinical Onboarding & Coaching
Manage personalized, skill-focused onboarding processes to prepare Nurse Practitioners to meet Midi's clinical safety, patient experience, and operational standards.
Guide clinicians through onboarding and productivity ramp milestones, providing targeted coaching, feedback, and support.
Conduct periodic clinical performance assessments through chart audits and clinical metrics to evaluate clinician progress and readiness.
Develop and support Individualized Learning Plans (ILPs) to address specific knowledge gaps and advance clinical mastery.
Clinical Education & Assessment
Author, edit, proctor, and facilitate live onboarding sessions covering menopause, weight management, primary care, gynecology, and other clinical priorities.
Lead AI-powered clinical role-play assessments, including developing and quality-assuring scenarios, coaching clinicians to improve results, and reporting findings and recommendations to IWC leadership.
Deliver ongoing, targeted learning support for existing clinicians to strengthen clinical competency and performance.
Leadership Collaboration
Maintain ongoing communication with IWC leadership regarding individual clinician success, progress, and development needs.
Partner with Nurse Practitioner Managers (NPMs) and Associate Nurse Practitioner Managers (ANPMs) to identify areas of success and opportunities for improvement throughout the clinician lifecycle.
Foster a collaborative learning environment that balances supportive coaching with accountability for clinical and operational standards.
Clinical Care
Maintain 5–10% of weekly working hours in direct patient care, including panel management and inbox coverage.
Required Qualifications
Active Nurse Practitioner (NP) license.
Recent experience:
Within the past 2 years, direct accountability for successful onboarding, coaching, or mentorship of clinician cohorts.
Clinical experience:
5+ years of clinical experience, including panel management, independent clinical judgment, and managing women 40+ through all stages of menopause.
HRT expertise:
Strong experience with FDA-preferred medications, including estrogen, progesterone, and testosterone prescribing.
Dedicated expertise in weight management and complex clinical cases.
Expert-level proficiency in Athena EHR.
Excellent virtual training facilitation skills, including learner engagement, time management, Zoom management, and learning data capture.
Strong individual and group coaching skills, including live role-play, feedback, and direct message-based support.
Preferred Qualifications
Clinical academic instructor experience strongly preferred.
Multi-state NP licensure is a strong plus.
Experience with learning assessments is a plus.
What Will Make You Successful
Team-Oriented:
You foster a positive, collaborative team culture and create an environment where clinicians feel supported in their development.
Leadership by Example:
You consistently demonstrate professionalism, dedication, ethical conduct, and clinical excellence.
Conflict Resolution:
You navigate challenging conversations and resolve conflict professionally while maintaining a productive work environment.
Advocacy:
You advocate for patients, evidence-based best practices, and the resources clinicians need to deliver optimal care.
Passion for Women's Health:
You're committed to improving access to high-quality healthcare for women.
Results-Driven:
You take ownership of well-executed onboarding pathways and achieving clinical development goals.
Time Management:
You balance schedule adherence and competing priorities with a compassionate commitment to patients and clinicians.
Coaching Mindset:
You confidently review clinical charts, address business and performance metrics, and deliver supportive, actionable feedback that helps clinicians improve.
Join Midi Health
At Midi Health, we're transforming healthcare for women in midlife. Our commitment to clinical excellence begins with ensuring every clinician has the knowledge, skills, and support needed to deliver exceptional patient care.
As our Professional Development Manager, you'll play a critical role in developing our clinicians, strengthening clinical performance, and supporting the continued growth of our care delivery team.
If you're an experienced Nurse Practitioner with a passion for developing clinicians and advancing women's healthcare, we'd love to hear from you.
Details
Location:
Remote, work must be completed within the United States
Salary:
$135,000 annually
Employment Type:
Full-Time, 1.0 FTE | Exempt
Reports to:
Clinical Director, Integrative Women's Care (IWC)
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: New York City Office
Workplace: Hybrid
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As an Implementation Engineer, you’ll build, test, and support automation solutions for Tennr’s most complex customers: large-scale health systems, national provider groups, and strategic partners. This is a hands-on, highly technical, customer-facing role that demands strong judgment, quality discipline, and the ability to deliver on committed timelines.
You’ll work alongside an Embedded Solutions Engineer who owns solution design, while you own the build, the testing, and the health of the account after go-live. You’ll pressure test designs before you build them, ship work that holds up under real operational load, and keep multiple build threads moving at once.
This role sits within Embedded Solutions and works directly with Solutions Engineers, Account Partners, Product, and Engineering.
RESPONSIBILITIES
- Build, test, and optimize customer workflows on Tennr’s platform against the Solutions Engineer’s architecture
- Pressure test designs up front and flag logic gaps, edge cases, and downstream effects with a proposed fix
- Run multiple concurrent build threads while keeping timelines and status clear for internal stakeholders
- Test your own work end to end, including edge cases and failure scenarios, and prevent regressions on live enterprise deployments where a bug has immediate operational impact
- Own post-go-live support for your accounts, handling customer communication and issue resolution
- Stay with the customer past go-live to build on top of the core workflows, expand automation into new areas, and evolve the build as their business changes
- Write well-scoped product tickets and collaborate with Product and Engineering to improve the platform
- Work in an agile cadence (sprints, grooming, estimation) and give an accurate forward read on capacity and at-risk dates
QUALIFICATIONS
- 3+ years building, testing, and deploying software integrations for external, enterprise customers
- A degree in Computer Science, Engineering, Data Science, Information Systems, or Industrial/Operations Engineering is preferred. Equivalent experience is welcome
- Comfortable working directly in code across APIs, data workflows, and system integrations, and able to debug your way through an unfamiliar system
- Fluency with agentic and AI-assisted workflows
- Strong QA discipline: you test your own work thoroughly and catch issues at build time
- Clear communicator with customers and internal teams
- Experience running work in an agile cadence (sprints, grooming, estimation)
- Able to manage several concurrent workstreams and own a date
- Comfortable with ambiguity and fast-paced, high-ownership environments
- Based in New York City area (or open to re-location) and able to work on-site 4 days/week
NICE TO HAVES
- Experience with healthcare systems and data, such as EHR integrations, HL7/FHIR, revenue cycle, or referral and authorization workflows
- Experience with enterprise go-lives
- Advanced fluency with agentic and AI-assisted development. Coding agents are a core part of how you work, you know how to scope and direct them through non-trivial builds, and you can spot when the output is wrong before it ships
- Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., Workato, UiPath)
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
•Analyze product requirements based upon customers’ needs and engineering standpoint; •Communicate with development and management teams to help them develop features and find potential weaknesses;
Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're on a mission to make simple, secure money transfers accessible to everyone, and getting verification right is core to that. We're looking for a Head of KYC Product to own the product strategy, roadmap, and delivery of our customer verification and onboarding flows across consumer, cards, and white-label, balancing regulatory compliance, financial crime controls, and a fast, low-friction customer experience.
You'll lead the KYC and Verification product area as objective owner, working as a key partner to our FinCrime, Compliance, Engineering, Customer Support and Operations teams, and building the first line of defence into the product itself across 5 jurisdictions and 60+ countries. You'll report to the Head of Product Operations & Automation. Location: UK-first, remote working possible.
What you'll co-own:
Verification journey:
Build PRD, own the end-to-end verification (including PEP, sanctions screening) journey, from onboarding and tiered KYC to full identification through enhanced due diligence using the new technology for non-doc verification, including how customers are notified and supported along the way for the best user experience. Implement the KYC/Screening (PEP, sanctions) providers and build the in-house solutions for verification and screening. Deliver the back-office operational services to support the verification flow on the Customer Support stage.
OKRs and initiatives:
own the KYC objective with its initiatives and key results, from business case and requirements through go/no-go, release and impact review.
KPI framework:
define and track verification completion time, approval and rejection rates, drop-off by stage, repeat document requests, manual review volumes, KYC-related contacts and CSAT, surfaced in an end-to-end operational dashboard, and cost for verification.
AI and automation:
lead the AI-powered KYC strategy, including build, buy or hybrid decisions, AI agents for KYC/Screening cases and FAQs, AI-assisted investigator workflows, and a risk-based verification framework.
What you'll do
Set the strategy:
own the product vision and prioritised roadmap for verification across markets, translating regulatory change (UK, EEA, US, UAE, Canada and local licence requirements) into clear, shippable requirements.
Manage the KYC stack:
own identity verification vendors, tenders and migrations, enable multi-provider support, and keep commercial terms, quality and coverage in balance.
Reduce friction:
map where customers struggle, rank the top friction points, and ship improvements that reduce drop-off and support contacts without weakening controls.
Drive automation:
automate verification scenarios end to end, including antifraud and auto-verification scenarios, proactive status communications across app, push, and ticketing, and AI agents that resolve routine cases and escalate only the complex ones.
Deliver product and market flows:
design and deliver KYC/Screening flows for specific products and market-specific logic.
Support white label:
embed verification into the operational layer for white-label partners, so new programmes launch with controls and automation built in.
Collaborate as a partner:
Engineering:
define requirements, data needs and system enhancements, and manage delivery and release readiness.
Compliance and FinCrime:
agree risk appetite, risk-based limits and checks, and support audits, partner due diligence and regulatory reviews.
Customer Support and Operations:
use case feedback and ticket data to improve flows, macros and automation, and reduce manual workload.
Partners and networks:
align verification requirements with partner, scheme and licence-holder expectations.
Run governance:
chair a weekly cross-functional forum across Product, Compliance, FinCrime, Support and Operations to review KYC performance and agree improvements.
Lead the team:
build and mentor the KYC product team, and document decisions and rationale clearly.
Take responsibility:
own outcomes, and escalate material risks early.
What you'll need
Significant product management experience in KYC, identity verification, onboarding or financial crime in fintech, payments or banking, including ownership of a function or team.
Strong understanding of KYC, CDD/EDD, AML/TF, sanctions and PEP screening, source of funds and risk-based approaches, and how regulation in the UK, EEA. UAE, Canada, and the US translate into product requirements.
Proven record of owning outcomes through OKRs, with clear prioritisation and trade-off thinking (completion rate vs. risk vs. customer friction vs. cost).
Experience selecting, integrating and managing identity verification vendors, including RFPs and migrations.
Hands-on experience with automation or AI in operational workflows, such as LLM agents, case summarisation or decision support, and the oversight they need.
Data fluency: comfortable with SQL and BI dashboards to define metrics, diagnose funnels and measure impact.
Experience working with Compliance, FinCrime and Operations teams, and supporting audits or regulatory reviews.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team.
Clear communication and documentation, able to explain decisions to technical, non-technical and executive stakeholders.
Nice to have
Experience with white-label or partner programmes and their operational and compliance requirements.
Experience with card issuing and scheme requirements (Visa, Mastercard) related to verification.
Familiarity with customer messaging and ticketing tools, and with how support and FinCrime operations run day to day.
Experience building or scaling a first line of defence or operations function.
What you'll achieve
First 3 months
Understand our verification flows, providers, risk-based limits and regulatory landscape.
Learn our KYC KPIs, tooling and the key friction and case-handling patterns.
Build relationships across Compliance, FinCrime, Engineering, Support and Operations.
Take ownership of the KYC roadmap and a first set of initiatives, and ship your first improvement.
By 6 months
Own the end-to-end KYC roadmap with clear OKRs, owners, and a weekly governance rhythm.
Launch the KYC operational dashboard and a ranked list of the top customer friction points.
Deliver your first automation or AI-assisted workflow that removes recurring manual work.
By 12 months
Be the owner for verification outcomes, with measurable gains in completion time, drop-off, support contacts, and manual effort.
Have a risk-based verification framework and an AI-powered KYC operating model agreed with Compliance and FinCrime.
Have a high-performing KYC product team and verification built into the back-office console and white-label programmes.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$58
—
$72 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$58
—
$72 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco
Workplace: OnSite
Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.
ABOUT THE COMPANY
Our client builds agentic AI for community banks and credit unions. One AI brain powers voice agents that resolve inbound calls end to end, virtual assistants across digital banking, and AI co-pilots for bank and credit union staff. The platform is pre-trained for financial services, built for banking compliance, and live in production at 100+ financial institutions, reaching more than 10 million Americans.
The company is a profitable, venture-backed startup: $30M Series A, cash-flow positive, 100+ people, and seeing strong inbound demand as financial institutions replace legacy systems with AI-first infrastructure.
THE MISSION
Democratizing financial wellness for every American - not just the ones who can afford a private banker.
THE OPPORTUNITY
Our client is adding senior Sales Engineers to serve as the technical co-seller next to its Account Executives. Today the sales team needs more technical depth, and this role closes that gap - shaping how prospects evaluate, buy, and onboard.
You'll own the technical win on enterprise deals averaging $300K - $500K+, with multi-threaded 6-9 month sales cycles. You'll work in a small team alongside a hands-on CEO and a CTO/Co-Founder who sets the technical bar, and your judgment will shape both deals and product direction.
WHAT YOU'LL DO
- Own the entire technical side of enterprise deals, from technical discovery and integration assessment through close
- Build and deliver tailored product demos mapped to each prospect's pain points and infrastructure
- Partner with AEs as a technical co-seller on competitive analysis, RFPs, and POCs, and act as project manager on the deal
- Scope technical delivery and define SOWs
- Write RFP and RFI responses, POC summaries, and technical proposals
- Spot upsell and cross-sell opportunities based on customers' existing technical infrastructure
- Travel about 20% for on-site client meetings, demos, and industry events
WHAT YOU BRING
- 7+ years in a dedicated pre-sales Sales Engineer or Solutions Engineer role
- A track record of owning the technical win on enterprise deals with AEs - discovery, demos, technical scoping, POCs, RFPs, and competitive displacement
- Experience carrying or supporting a quota
- Strong understanding of AI/NLU architecture and integration patterns - no coding required, but you speak credibly to technical buyers
- Hands-on use of AI and productivity tools (prompt engineering) to build demos, RFP responses, and technical narratives
- Excellent presentation skills and the ability to turn complex technical concepts into clear business outcomes for non-technical stakeholders
- Strong written communication
- Startup or high-growth company experience
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- You live in or near San Francisco and want to work on-site 5 days a week
NICE TO HAVE
- Background in CCaaS, contact center software, voice AI, conversational AI, or agentic AI
- Experience selling into banks, credit unions, or financial services
- Familiarity with core banking systems
KEY SUCCESS DRIVERS
- Self-starter from day one who is comfortable with ambiguity
- Proactive and adaptable in a fast-moving startup
- A mix of sales instinct, customer experience, demo skill, and engineering or product thinking
- Clear communicator who lands the technical story with both technical buyers and non-technical stakeholders
WHY JOIN?
- Profitable and funded: $30M Series A and cash-flow positive, with real revenue and customers live in production at hundreds of financial institutions
- Market tailwind: financial institutions are consolidating around AI-first infrastructure, inbound demand is strong, and a larger funding round is planned in the next 6-9 months
- Mission that matters: 10M+ people reached through community banks and credit unions
- Strong comp: $150K - $200K base, OTE $210K - $260K, plus competitive equity
- Benefits: 100% paid health, dental, and vision; daily meals; Claude Enterprise for every employee; commuter benefits
- Brand-new 21st-floor office in downtown San Francisco with floor-to-ceiling views, right above Montgomery BART
- Direct founder access in a team where your work shapes deals and the product
INTERVIEWING PROCESS
- Recruiter Intro Call - your background, goals, and logistics
- Technical Interview - scenario-based discussion of enterprise deal cycles
- Technical Discussion with Head of Sales Engineering (45 min) - technical deep dive with a live role-play
- Final On-Site (1-2 hours) - meet the team and leadership in the SF office
We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.
Location: IN - Jaipur
About the Role:
The Configuration Developer is responsible for implementing and maintaining business rules within FireLight®, Hexure’s proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance.
The role operates across the Software Development Life Cycle (SDLC), from requirements understanding through configuration, testing, and deployment, while also supporting production issues. The Configuration Developer I collaborates closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs.
This role actively leverages AI-enabled tools to improve speed, accuracy, and efficiency in rule creation, testing, and troubleshooting, reducing rework and enhancing productivity.
Responsibilities:
Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications
Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings
Ensure applications meet “In-Good-Order” standards across completeness, compliance, and business requirements
Participate across the SDLC including requirements understanding, configuration, testing, and deployment support
Perform unit and integration testing to validate accuracy and quality of configured business rules
Support customer deployments, ensuring timely and accurate implementation of configurations
Monitor and resolve issues via ticketing systems (e.g., Jira), ensuring timely turnaround and minimal client disruption
Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets
Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance
Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework
Ensure adherence to coding best practices including simplicity, modularity, and reusability
Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery
Actively participate in team meetings, providing clear updates on progress, risks, and dependencies
Qualifications:
1–3 years of experience in a technical or configuration-focused role
Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic
Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment
Familiarity with FireLight® platform components and configuration concepts (or ability to ramp quickly)
Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat
Exposure to integrations with third-party platforms (e.g., Salesforce, Redtail, Yellow Pages) is a plus
Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements)
Strong problem-solving skills with attention to detail and accuracy
Ability to manage multiple tasks and priorities in a fast-paced environment
Effective written and verbal communication skills with the ability to collaborate across teams
Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools
Ability to work independently with minimal supervision while contributing effectively as part of a team
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Associate Manager, Commercial Planning & Analytics, Hasbro Pulse keeps the Pulse commercial calendar running and on track. This role owns the day-to-day work behind every eCommerce launch, promotion and event: forecasts, launch tracking, asset delivery, inventory submissions and sell-through reporting. It then turns what the numbers show into clear recommendations for the team. Reporting to the Senior Category Manager, Hasbro Pulse, this role is the team's operational and analytical backbone. It owns item-level launch execution and forecasting, and tracks performance in real time so that insights drive action.
The ideal candidate is highly organized, follows through across multiple internal partners, and is comfortable working hands-on in the data. They combine strong analytical capability with commercial judgment and marketing creativity - turning complex data into clear recommendations that enable faster, more informed business decisions. Previous eCommerce experience is preferred.
Success in this role means launches go live on time with the right assets and inventory, forecasts and reporting stay current, and the team spots changes in performance early enough to act. A strong candidate in this role pairs reliable execution with the curiosity to ask why the numbers are moving.
Location and Work Arrangement
This role is based at our Boston, MA office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Evaluate launch performance across the Pulse portfolio, establishing benchmarks and identifying drivers of successful and unsuccessful launches.
Analyze promotional and marketing activity to understand incremental demand, product response and commercial effectiveness.
Partner to identify products or customer segments that would benefit from additional activation or support.
Provide analytical inputs that inform merchandising priorities, promotional planning, CRM activity and commercial calendar decisions.
Develop clear post-activation and post-promotion analysis, translating results into recommendations for future commercial activity.
Establish a consistent learning loop between product launches, customer response, marketing activity and future demand planning.
Maintain the Pulse launch tracker, keeping item and timing, status and readiness current.
Coordinate asset delivery for launches. Track creative, copy and product assets from Brand, Marketing and Product partners, and follow up on anything late so launches go live on time.
Develop item-level commercial and demand forecasts across the Hasbro Pulse portfolio, building initial forecasts from historical performance, comparable products and launches, category trends and known commercial drivers.
Continuously evaluate and update forecasts based on actual sales velocity, pre-order performance, customer demand signals, launch performance and evolving business conditions.
Monitor forecast-to-actual performance and identify material variances, underlying causes and implications for revenue and inventory.
Maintain a forward-looking view of demand across the portfolio and proactively flag potential upside, shortfalls and inventory risks.
Partner with the Senior Category Manager, Finance, Revenue Planning and Connected Commerce teams to ensure commercial forecasts accurately reflect current business expectations.
Support budget, forecast and Long-Range Planning processes with data-backed revenue assumptions, scenarios and commercial insights.
Maintain a comprehensive commercial view of inventory health across the Pulse assortment in partnership with Connected Commerce and Operations.
Proactively identify inventory risks and opportunities before they become material business issues, including potential overstock, constrained inventory and changing sell-through expectations.
Recommend actions to improve inventory productivity, including merchandising shifts, promotional support, forecast changes, marketing prioritization and other commercial interventions.
Monitor the effectiveness of actions taken and incorporate those learnings into future planning and forecasting.
Support strategies for excess and discontinued inventory with analysis of inventory position, demand trends, potential commercial levers and financial implications.
Partner with operational teams responsible for physical inventory management while owning the commercial interpretation and recommendations associated with inventory performance.
Lead inventory reviews and submissions for promotions and onsite events. Recommend quantities and assortment based on demand signals, past results and inventory position.
Develop a holistic view of Pulse performance by connecting traditional product and sales data with customer, site and marketing signals.
Monitor key commercial KPIs including revenue, units, conversion, average order value, traffic, purchase frequency, customer mix, loyalty behavior and other indicators of business health.
Analyze customer behavior—including new versus returning customers, registered and loyalty-member performance, purchasing patterns and category affinity—to identify opportunities to deepen engagement and customer value.
Partner with Connected Commerce teams to understand site performance, merchandising effectiveness, funnel behavior and conversion trends.
Evaluate how customer and site behavior influence product performance and incorporate those signals into commercial recommendations.
Identify meaningful changes in business performance and proactively investigate the underlying drivers rather than relying solely on standard reporting.
Own sell-through reporting across the Pulse assortment, and provide real-time performance tracking during launches, drops, promotions and events so the team can adjust quickly.
Serve as a primary source of commercial insights for the Senior Category Manager and broader Pulse commercial team.
Translate complex datasets into concise, actionable business recommendations.
Build regular commercial performance views that clearly communicate what happened; why it happened; how the outlook is changing; where risks and opportunities exist; and what actions the business should take.
Proactively surface opportunities and issues rather than relying on leadership to identify questions for analysis.
Develop scenarios and sensitivity analyses that enable leadership to evaluate commercial trade-offs and potential business decisions.
Partner closely with Finance, Marketing, Connected Commerce, Brand, Product and Supply Chain teams to ensure decisions are informed by a consistent fact base.
What You'll Bring
2+ years of progressive experience in commercial planning, category analytics, demand planning, merchandising analytics, revenue management, eCommerce analytics or a related discipline.
Strong forecasting capability with demonstrated experience using historical trends, comparable products and actual performance to build and refine demand forecasts.
Experience analyzing product, sales and inventory performance in a consumer, retail, eCommerce or direct-to-consumer environment.
Highly organized, with a track record of managing multiple launches and deadlines at once and following up across partners to keep work on schedule.
Strong commercial judgment and ability to move beyond reporting data to identifying implications and recommending action.
Demonstrated ability to synthesize multiple data sources into clear business insights and executive-ready recommendations.
Strong analytical capability and advanced proficiency with Excel and business intelligence/reporting tools.
Experience with forecasting and planning systems; familiarity with demand-planning tools.
Experience with customer, eCommerce or digital analytics, including conversion funnels, customer cohorts, segmentation, retention, purchase frequency and promotional effectiveness.
Strong commercial storytelling skills; able to distill complex analysis into concise insights and recommendations for senior leaders.
Intellectual curiosity and demonstrated ability to independently identify questions worth investigating rather than waiting for analytical requests.
Understanding of eCommerce KPIs including traffic, conversion, average order value, customer behavior and promotional effectiveness.
Experience partnering across Finance, Marketing, Merchandising, Supply Chain, Operations and commercial teams in a matrixed organization.
Strong communication skills, with the ability to explain complex analytical findings clearly to both analytical and non-analytical audiences.
Intellectual curiosity and a demonstrated ability to independently identify questions worth investigating and to ask why performance is changing, rather than waiting for analytical requests or simply reporting that it has changed.
Ability to operate comfortably in an evolving business where tools, processes, team structures and priorities continue to develop.
Passion for fan and collector culture and an interest in understanding the behaviors that drive engagement and purchasing within enthusiast communities.
Bachelor's degree in business, Finance, Economics, Analytics, Supply Chain or a related discipline preferred.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Privacy Notice
Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$70,600
—
$98,900 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Leads the design, delivery, and
administration
of employee benefit programs for employees in the United States, serving as the senior U.S. benefits specialist and trusted advisor to
Total Rewards Leadership
.
Owns the
outsourced benefits
administration
re
lationship with the
Administrative Services O
rganization (
AS
O) and the carriers, administrators, and other third parties it engages, holding vendors to service standards and driving resolution of escalated issues to protect the employee experience and the financial and legal integrity of the programs.
He
lps shape the U.S. benefits delivery model, including evaluating the
ASO
arrangement and any transition
to
direct-to-carrier
programs.
Key Responsibilities
Program management:
Oversees U.S. benefit program portfolio, including health, dental, vision, life insurance, disability, retirement, and voluntary benefits, setting standards with the
ASO
and directing resolution of the eligibility and coverage matters.
ASO
relationship:
Owns the
relationship
with
the
ASO
and
up
hold
s
ASO
contractual service standards, leading performance reviews, issue escalation, and service-level discussions, and managing
th
e division
of res
ponsibilities
with the
ASO
.
Benchmarking:
Benchmarks the U.S. benefits portfolio and develops recommendations on plan design, cost, and policy for the Total Rewards Leadership in support of the company benefits strategy.
Leads renewal analysis with the
ASO
and broker partners,
models
plan design and cost
scenarios, and
presents renewal and plan-change recommendations to HR leadership.
Open enrollment:
Owns end-to-end delivery of the annual enrollment program, defining the enrollment plan, timeline, and communication approach, directing the
ASO
and vendors through execution, and
establishing
the decision guidelines for qualifying life event and status change handling.
Compliance:
Owns the U.S. benefits compliance calendar, working with the
ASO
and plan advisors to confirm that filings, nondiscrimination testing, and retirement plan operations meet requirements, and proposes procedure changes in response to new regulations.
Audit:
Establishes
audit protocols and data-integrity standards for benefits records and for the feeds between the human resources information system (HRIS), the
ASO
, and carriers, and oversees billing and reconciliation controls to resolve escalated financial discrepancies affecting benefit cost accuracy.
Leave administration:
Establishes
leave administration procedures and decision guidelines under U.S. federal and state leave laws and company
policy, and
resolves the most involved leave and accommodation cases with the
ASO
.
Escalation:
Serves as the final internal escalation point for U.S. benefit issues, guiding other benefits specialists and setting the service standards and response guidelines the team follows.
Challenges senior stakeholders, questions existing processes, and takes ownership of change initiatives, making timely policy recommendations from limited information in a fast-moving environment.
Job requirements:
Bachelor's degree in Human Resources, Business
Administratio
n
, or a related field; or an equivalent combination of education and experience.
Minimum 8 years of experience administering benefit programs, including
open
enrollment and renewal and guiding other specialists.
Experience managing
fully-managed
U.S. benefits programs delivered through a
ASO
, including co-employment responsibilities.
Experience on an in-house benefits team and experience transitioning from a
ASO
to self-managed programs preferred.
Strong vendor management skills, including experience as the primary contact and relationship owner for a principal vendor and the third parties it engages, holding vendors to service standards, and leading issue escalation and service-level discussions.
Experience benchmarking benefits against the high-tech market and developing plan design, cost, and policy recommendations for senior HR leadership.
Experience owning benefits compliance and filings (e.g., ACA, ERISA, Form 5500, COBRA, nondiscrimination testing) and setting benefits administration procedures.
Ability to work with a high degree of autonomy, make policy recommendations from limited information within tight timeframes, and influence and challenge senior stakeholders.
Experience using an HRIS, benefits administration system, payroll system, spreadsheet software with advanced functions, and reporting or analytics tools.
Certified Employee Benefit Specialist (CEBS), SHRM Senior Certified Professional (SHRM-SCP), Senior Professional in Human Resources (SPHR), or similar certification preferred.
Operates with a high degree of autonomy, making sound policy recommendations from limited information within tight timeframes in a fast-moving environment, and, as part of the wider Total Rewards team, challenges senior stakeholders, questions existing processes, and takes ownership of change initiatives.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$140,000
—
$180,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Amsterdam, Netherlands or London, UK
About the Role
We are seeking a highly accomplished and strategic Account Executive
to join our Central Eastern Europe (CEE)
Digital Natives
Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
What You'll Do
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Examples of Desirable Skills, Knowledge, and Experience
Fluency in English and one of the languages from the CEE (written and spoken).
6+ years of advanced experience selling complex technology solutions into Digital Native companies across CEE
, with a significant track record of consistently exceeding multi-million dollar quota targets.
Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
Compensation
For Netherlands based hires: Estimated annual salary is between €144,000 - €198,000.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
🌸Define and own the product vision, strategy, and roadmap for Partner Marketing capabilities within the Partner Portal and unified partner console; 🌸Own and continuously optimize the end-to-end partner marketing journey, from campaign discovery and planning through content creation, execution, engagement, measurement, and optimization;
Location: Singapore, Singapore
OKX
will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Strategic Markets and Global Marketing teams are responsible for accelerating sustainable growth across OKX’s priority markets. We work across regions and functions to identify opportunities, develop market strategies, strengthen execution, and build repeatable operating models that can scale globally.
We are looking for a Chief of Staff to serve as a trusted strategic and operational partner to the Executive Vice President of Global Markets and Marketing. This is a high-impact role at the intersection of strategy, market expansion, business performance, and organizational execution.
You will translate strategic priorities into clear operating plans, drive high-priority cross-functional initiatives, improve decision-making through rigorous analysis, and ensure alignment across regional and global teams. You will also act as a connective layer between the Strategic Markets and Global Marketing leadership teams and key partners across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, and other functions.
The ideal candidate combines strong commercial judgment, analytical rigor, executive presence, and hands-on execution. You are comfortable navigating ambiguity, challenging assumptions, and taking ownership of complex initiatives from initial problem definition through to measurable results.
What You’ll Be Doing
Strategic Planning and Execution
Partner directly with the Executive Vice President of Global Markets and Marketing to define priorities, develop strategic plans, and translate objectives into clear initiatives, milestones, and areas of accountability.
Drive the annual and quarterly planning processes for Strategic Markets and Global Marketing, ensuring alignment between regional priorities and broader company objectives.
Lead complex, high-priority initiatives spanning multiple markets, business units, and functional teams.
Identify execution risks, dependencies, and organizational gaps early, and work with stakeholders to resolve them.
Ensure key decisions are translated into action, with clear ownership, timelines, and measurable outcomes.
Market Growth and Business Performance
Develop data-driven analyses and recommendations regarding market expansion, investment allocation, customer growth, partnerships, and other strategic opportunities.
Monitor market performance, commercial trends, competitive developments, and emerging risks across priority markets.
Partner with regional leaders to assess performance, identify growth opportunities, and strengthen local market strategies.
Build business cases and scenario analyses to support resource allocation and investment decisions.
Help develop repeatable market-entry and growth playbooks that can be applied across regions while accounting for local market conditions.
Operating Cadence and Governance
Establish and continuously improve the operating cadence for Strategic Markets and Global Marketing, including leadership meetings, business reviews, planning sessions, and regional performance reviews.
Develop dashboards and management reports that provide leadership with a clear view of performance, priorities, risks, and required decisions.
Create effective governance mechanisms for cross-functional initiatives, ensuring appropriate escalation and timely decision-making.
Maintain disciplined follow-through on leadership decisions, commitments, and strategic initiatives.
Improve the quality and flow of information among regional teams, functional partners, and senior leadership.
Executive Advisory and Decision Support
Serve as a trusted thought partner to the Executive Vice President of Global Markets and Marketing on strategic, commercial, operational, and organizational matters.
Synthesize complex information into clear insights, recommendations, executive briefings, and materials that support decision-making.
Prepare presentations, business reviews, strategic updates, and other materials for senior leadership.
Represent the Strategic Markets and Global Marketing leadership teams in selected meetings and initiatives, ensuring continuity, alignment, and follow-through.
Cross-Functional Leadership
Build strong relationships with regional leaders and global stakeholders across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, HR, and Communications.
Act as a connector across teams, clarifying objectives, resolving competing priorities, and removing barriers to execution.
Lead special projects and time-sensitive initiatives that do not have a natural owner elsewhere in the organization.
Support organizational planning, resource prioritization, and ways of working as the Strategic Markets and Global Marketing function evolves.
Promote a culture of accountability, collaboration, transparency, and high performance.
What We Look For In You
Experience in strategy, business operations, management consulting, investment banking, technology, fintech, financial services, or a similarly fast-paced and analytical environment.
Demonstrated experience partnering directly with senior executives and influencing leaders across multiple functions and markets.
A strong track record of leading complex, cross-functional initiatives from strategy through execution.
Strong commercial judgment and the ability to connect market insights, customer needs, business performance, and company priorities.
Excellent analytical and problem-solving skills, including experience developing business cases, performance analyses, and executive-level recommendations.
Exceptional written and verbal communication skills, with the ability to distill complex topics into clear decisions and action plans.
Strong executive presence and the ability to build trust with stakeholders across different functions, cultures, and levels of seniority.
High ownership, sound judgment, and a willingness to operate at both strategic and hands-on levels.
Ability to thrive in ambiguity, adapt quickly, and maintain momentum in a rapidly changing environment.
High integrity and discretion when handling confidential or sensitive information.
Professional fluency in English.
Nice to Haves
Experience in crypto, fintech, digital assets, payments, or another highly regulated and rapidly evolving industry.
Experience supporting international expansion or managing initiatives across multiple geographic markets.
Prior experience as a Chief of Staff, strategy leader, business operations leader, or regional operator.
Familiarity with go-to-market strategy, growth planning, partnerships, and regional operating models.
Additional language capabilities relevant to OKX’s international markets.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Strategic Markets and Global Marketing teams are responsible for accelerating sustainable growth across OKX’s priority markets. We work across regions and functions to identify opportunities, develop market strategies, strengthen execution, and build repeatable operating models that can scale globally.
We are looking for a Chief of Staff to serve as a trusted strategic and operational partner to the Executive Vice President of Global Markets and Marketing. This is a high-impact role at the intersection of strategy, market expansion, business performance, and organizational execution.
You will translate strategic priorities into clear operating plans, drive high-priority cross-functional initiatives, improve decision-making through rigorous analysis, and ensure alignment across regional and global teams. You will also act as a connective layer between the Strategic Markets and Global Marketing leadership teams and key partners across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, and other functions.
The ideal candidate combines strong commercial judgment, analytical rigor, executive presence, and hands-on execution. You are comfortable navigating ambiguity, challenging assumptions, and taking ownership of complex initiatives from initial problem definition through to measurable results.
What You’ll Be Doing
Strategic Planning and Execution
Partner directly with the Executive Vice President of Global Markets and Marketing to define priorities, develop strategic plans, and translate objectives into clear initiatives, milestones, and areas of accountability.
Drive the annual and quarterly planning processes for Strategic Markets and Global Marketing, ensuring alignment between regional priorities and broader company objectives.
Lead complex, high-priority initiatives spanning multiple markets, business units, and functional teams.
Identify execution risks, dependencies, and organizational gaps early, and work with stakeholders to resolve them.
Ensure key decisions are translated into action, with clear ownership, timelines, and measurable outcomes.
Market Growth and Business Performance
Develop data-driven analyses and recommendations regarding market expansion, investment allocation, customer growth, partnerships, and other strategic opportunities.
Monitor market performance, commercial trends, competitive developments, and emerging risks across priority markets.
Partner with regional leaders to assess performance, identify growth opportunities, and strengthen local market strategies.
Build business cases and scenario analyses to support resource allocation and investment decisions.
Help develop repeatable market-entry and growth playbooks that can be applied across regions while accounting for local market conditions.
Operating Cadence and Governance
Establish and continuously improve the operating cadence for Strategic Markets and Global Marketing, including leadership meetings, business reviews, planning sessions, and regional performance reviews.
Develop dashboards and management reports that provide leadership with a clear view of performance, priorities, risks, and required decisions.
Create effective governance mechanisms for cross-functional initiatives, ensuring appropriate escalation and timely decision-making.
Maintain disciplined follow-through on leadership decisions, commitments, and strategic initiatives.
Improve the quality and flow of information among regional teams, functional partners, and senior leadership.
Executive Advisory and Decision Support
Serve as a trusted thought partner to the Executive Vice President of Global Markets and Marketing on strategic, commercial, operational, and organizational matters.
Synthesize complex information into clear insights, recommendations, executive briefings, and materials that support decision-making.
Prepare presentations, business reviews, strategic updates, and other materials for senior leadership.
Represent the Strategic Markets and Global Marketing leadership teams in selected meetings and initiatives, ensuring continuity, alignment, and follow-through.
Cross-Functional Leadership
Build strong relationships with regional leaders and global stakeholders across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, HR, and Communications.
Act as a connector across teams, clarifying objectives, resolving competing priorities, and removing barriers to execution.
Lead special projects and time-sensitive initiatives that do not have a natural owner elsewhere in the organization.
Support organizational planning, resource prioritization, and ways of working as the Strategic Markets and Global Marketing function evolves.
Promote a culture of accountability, collaboration, transparency, and high performance.
What We Look For In You
Experience in strategy, business operations, management consulting, investment banking, technology, fintech, financial services, or a similarly fast-paced and analytical environment.
Demonstrated experience partnering directly with senior executives and influencing leaders across multiple functions and markets.
A strong track record of leading complex, cross-functional initiatives from strategy through execution.
Strong commercial judgment and the ability to connect market insights, customer needs, business performance, and company priorities.
Excellent analytical and problem-solving skills, including experience developing business cases, performance analyses, and executive-level recommendations.
Exceptional written and verbal communication skills, with the ability to distill complex topics into clear decisions and action plans.
Strong executive presence and the ability to build trust with stakeholders across different functions, cultures, and levels of seniority.
High ownership, sound judgment, and a willingness to operate at both strategic and hands-on levels.
Ability to thrive in ambiguity, adapt quickly, and maintain momentum in a rapidly changing environment.
High integrity and discretion when handling confidential or sensitive information.
Professional fluency in English.
Nice to Haves
Experience in crypto, fintech, digital assets, payments, or another highly regulated and rapidly evolving industry.
Experience supporting international expansion or managing initiatives across multiple geographic markets.
Prior experience as a Chief of Staff, strategy leader, business operations leader, or regional operator.
Familiarity with go-to-market strategy, growth planning, partnerships, and regional operating models.
Additional language capabilities relevant to OKX’s international markets.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States (Remote)
Workplace: Remote
ROLE SUMMARY
We’re seeking a Staff Product Designer to shape the user experience for Nexus, Temporal’s cross-namespace connectivity capabilities. You’ll make complex distributed-system concepts understandable and approachable for developers and operators, designing coherent experiences across product surfaces, workflows, and supporting documentation. This role combines strong UI and interaction design with systems thinking, product strategy, and close partnership across Product, Engineering, and Developer Experience.
WHAT YOU’LL DO
- Lead the end-to-end design direction for Nexus experiences, from early problem framing through detailed interaction design, validation, and delivery.
- Turn complex concepts such as cross-namespace connectivity, workflow communication, configuration, and operational visibility into clear, intuitive user experiences.
- Partner with Product and Engineering to define user problems, explore solutions, clarify requirements, and make thoughtful tradeoffs across usability, reliability, scalability, and technical constraints.
- Design cohesive experiences across Temporal Cloud interfaces, developer-facing workflows, APIs, and other surfaces that help users understand and adopt Nexus.
- Create high-fidelity designs, prototypes, and interaction models that communicate behavior across happy paths, edge cases, errors, permissions, and recovery scenarios.
- Establish reusable patterns and contribute to design-system evolution so Nexus experiences feel consistent, accessible, and scalable across Temporal products.
- Represent user needs in roadmap and architecture discussions, using research, usability testing, customer feedback, and product data to guide decisions.
- Raise the quality of product design across the organization through critique, mentorship, and clear design rationale.
WHAT YOU’LL BRING
- Significant experience leading product design for complex technical products, developer tools, infrastructure, SaaS, or workflow-oriented applications.
- Strong interaction and visual design skills, with a portfolio showing thoughtful information architecture, complex workflows, prototypes, and shipped product experiences.
- Ability to make sophisticated technical concepts understandable without oversimplifying the underlying user needs or system behavior.
- Experience partnering closely with Product and Engineering on ambiguous, cross-functional problems from discovery through implementation.
- Strong systems thinking and attention to detail across states, permissions, configuration, failure modes, accessibility, and operational context.
- Clear communication skills and the ability to influence product direction through customer insight, design rationale, and collaborative decision-making.
- Remote-first availability in the United States or Canada, with the ability to participate in occasional in-person immersion sessions and team offsites. This role has no on-call requirement.
NICE TO HAVE
- Experience designing products for distributed systems, workflow orchestration, cloud infrastructure, APIs, or developer platforms.
- Familiarity with Temporal, durable execution, cross-service workflows, or related developer concepts.
- Experience designing for both technical builders and the operators responsible for reliability, governance, and troubleshooting.
- Familiarity with accessibility standards, responsive design, and design-system practices for complex web applications.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a hands-on Ethics & Compliance (E&C) Training and Implementation Manager to turn agreed E&C priorities into practical training and effective business processes. You will help employees understand what is expected of them and ensure that approved E&C recommendations are put into practice.
You will own delivery of the E&C training and engagement programme and manage agreed compliance initiatives from planning through rollout and follow-up. Working with E&C, Legal, HR, Procurement, Sales, Marketing, Finance and IT, you will bring consistency to content, coordinate contributors and keep implementation on track.
Your responsibilities will include:
Training & Content Delivery
Translate the agreed E&C training plan into a delivery calendar with defined audiences, learning objectives, contributors, milestones and approvals. Coordinate onboarding, annual and role-based training, targeted sessions and awareness activities according to agreed priorities.
Create reusable templates and content standards for training briefs, presentations, scenarios, facilitator guides, knowledge checks and FAQs, ensuring consistency across topics and formats.
Lead content production with E&C specialists, HR, internal communications and external providers. Draft and edit materials, coordinate contributions, consolidate feedback, obtain subject-matter approval and manage versions, localisation and accessibility.
Manage course preparation and launch with the learning platform owner, including testing, assignments, reminders, completion tracking and records. Facilitate sessions and coordinate specialist speakers where needed.
Evaluate learning and application through knowledge checks, participant feedback and agreed follow-up measures. Use findings and recurring questions to improve content and targeting, and maintain current guidance and awareness materials.
Compliance Programme Implementation
Turn approved policies, recommendations and improvement initiatives into delivery plans with named owners, milestones, dependencies and clear completion criteria.
Develop and embed practical workflows, playbooks, checklists and guidance within business processes, covering agreed priorities such as conflicts of interest, gifts and hospitality, third-party risk, marketing events, sponsorships and donations.
Coordinate implementation of E&C requirements in contracting and onboarding. Translate approved recommendations into clear checklists for Legal, Procurement and business teams, using Legal-approved clause guidance where available.
Follow up with Legal and relevant E&C owners to confirm that required protections are reflected in final agreements, or that alternatives or exceptions have been approved by the authorised decision-maker. Escalate unresolved requirements before signature or onboarding through the agreed process.
Track agreed mitigations and conditions through implementation, recording owners, deadlines, approvals and evidence of completion. Hand over ongoing obligations, such as training, certifications, monitoring and renewal reviews, to named business owners.
Pilot new processes with users, coordinate communications and training, and support rollout and adoption. Confirm that business owners can operate the process and understand when to involve E&C.
Define requirements for supporting tools and automation with process owners, and coordinate testing and adoption with IT and system administrators. Resolve delivery issues and escalate competing priorities, delays and decisions requiring E&C leadership input.
Tracking, Evidence & Continuous Improvement
Maintain proportionate trackers and reporting on training, implementation milestones, outstanding mitigations and dependencies, with a traceable record linking E&C recommendations to outcomes and approvals.
Verify completion against agreed criteria, retain supporting evidence and support audits and internal reviews within the role’s remit.
Identify recurring gaps and user feedback; recommend improvements to guidance, workflows, self-service resources or automation that reduce manual effort while preserving necessary controls.
Provide concise updates to E&C leadership on progress, outcomes, resource needs and decisions required.
We expect you to have:
At least five years of relevant experience in ethics and compliance, compliance or legal operations, training programme management or a related field, with demonstrated ownership of cross-functional delivery.
Experience taking training from an agreed plan through content development, review, launch and evaluation, with strong writing and editing skills and an understanding of adult learning.
Experience translating compliance requirements into practical processes and coordinating implementation with Legal, Procurement or business teams. Confidence reviewing documents against agreed requirements and tracking actions to resolution; a legal qualification is not required.
Working knowledge of core E&C topics, including anti-bribery and corruption, conflicts of interest, gifts and hospitality, third-party risk and speak-up, with the judgement to recognise when specialist input is needed.
Strong project management and stakeholder skills, including the ability to secure contributions and follow-through without direct reporting authority. A structured, proactive and pragmatic approach.
Confidence using learning platforms, workflow and project tools, knowledge bases and spreadsheets, with sound judgement when handling confidential information.
Clear professional English and a degree in a relevant discipline or equivalent practical experience.
It will be an added bonus if you have:
Experience in an international technology, cloud infrastructure, listed or rapidly growing business.
Familiarity with training authoring tools, contract lifecycle systems or compliance workflow platforms.
Experience managing external content providers and localisation, leading change initiatives or implementing practical workflow automation.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
ГибридSan Francisco; New York
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