Требования:
— опыт привлечения мерчантов и B2B-продаж в платежной сфере;
— понимание интернет-эквайринга, PSP, процессинга и платежных методов;
— опыт работы с high-risk вертикалями;
— умение самостоятельно находить мерчантов и выходить на ЛПР;
— наличие своей сети контактов будет большим преимуществом;
— опыт международного поиска и привлечения клиентов;
— подтвержденные результаты: сколько мерчантов привлекал, какие объемы подключал, с какими GEO и вертикалями работал.
About the Role
As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. You will proactively identify opportunities and risks to help customers maximize their investment and contribute valuable feedback for product improvements. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention.
Who you are
- Skilled at building trust and maintaining relationships with stakeholders at various organizational levels, including executives
- Action-oriented, analytical, and collaborative in approach to customer success and issue resolution
- Dedicated to delivering measurable customer value and ensuring satisfaction throughout the customer lifecycle
- Strong verbal and written communication skills, comfortable handling both strategic discussions and technical conversations
- Solid technical understanding of SaaS products, including internet technologies, networking, and email security solutions
- Proven track record of driving product adoption and supporting long-term customer growth
What you will do
- Act as the main point of contact for assigned customers, developing strategic relationships and guiding platform adoption and success planning
- Deliver regular business reviews (QBRs/EBRs), clearly communicating ROI and aligning on success metrics to support retention and expansion
- Understand customers’ industries, goals, and challenges to provide tailored recommendations and align internal and external stakeholders on success objectives
- Promote awareness and usage of key platform features, provide ongoing education, and identify opportunities for expanded adoption
- Proactively monitor customer health, manage escalations, and collaborate with Product, Engineering, Support, and Sales teams to resolve issues and share actionable insights
- Maintain expert knowledge of the product roadmap and communicate relevant updates and enhancements to customers
- Coordinate with internal teams to develop and execute customer success plans, addressing risks before they impact engagement or satisfaction
Must Haves
- 5+ years of experience in enterprise SaaS, with at least 3+ years in Customer Success, TAM, or support roles
- Proven ability to manage large customer portfolios and develop long-term relationships, including at the executive level
- Excellent communication, presentation, and organizational skills, capable of managing both strategic and technical conversations effectively
- Strong problem-solving skills and experience resolving escalations while maintaining a positive customer experience
- Proficiency with CRM and case management tools such as Salesforce and Jira
- Technical proficiency related to internet technologies, networking, and email security products
- Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience
Задачи:
— Разработка real-time cross-selling платформы для страхования с персонализированными предложениями, полисами, клеймами, интеграциями с платежами, KYC, risk scoring.
— Проектирование масштабируемых распределённых бэкенд-систем на Go.
— Использование паттернов конкурентности (goroutines, channels, sync-примитивы).
— System design под высокую нагрузку.
— Работа с CI/CD инструментами: GitLab CI, GitHub Actions, Jenkins.
— Проведение code review за senior-инженерами.
— Взаимодействие с Product-менеджерами для перевода бизнес-задач в технические планы.
— Общение с внешними стейкхолдерами.
— Использование AI-инструментов в коммерческих проектах.
Требования:
— 5+ лет коммерческой разработки, из них 2+ года в лидерской роли.
— Высшее образование.
— Английский язык на уровне не ниже B2.
Условия:
— Фиксированная зарплата, обсуждается индивидуально по итогам интервью.
— Работа на технике компании MAC (обязательно, предоставляют).
— График работы с 9:00 до 18:00 по немецкому времени.
— Удалённый формат работы почти в любой точке мира, полная занятость.
— Оформление по ТК в странах с юр. лицом компании (Польша, Германия, Литва, Кипр, Венгрия, ОАЭ, Казахстан, Узбекистан, Грузия, Азербайджан, Украина) с полным соцпакетом, оплачиваемым отпуском и сохранением зарплаты при паузах между проектами.
— B2B контракт в остальных странах.
— Дополнительный доход до $1000 gross в месяц за дополнительные активности.
— Пересмотр зарплаты раз в год.
— Карьерное развитие с закреплённым ресурсным менеджером.
— Помощь с релокацией и сбором документов на ВНЖ (полная поддержка в Польше, частичная в Грузии).
Удалённоlead
6 000 – 6 000 €
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Задачи:
— Разработка real-time cross-selling платформы для страхования с персонализированными предложениями, полисами, клеймами, интеграциями с платежами, KYC, risk scoring.
— Проектирование масштабируемых распределённых бэкенд-систем на Go.
— Использование паттернов конкурентности (goroutines, channels, sync-примитивы).
— System design под высокую нагрузку.
— Работа с CI/CD инструментами: GitLab CI, GitHub Actions, Jenkins.
— Проведение code review за senior-инженерами.
— Взаимодействие с Product-менеджерами для перевода бизнес-задач в технические планы.
— Общение с внешними стейкхолдерами.
— Использование AI-инструментов в коммерческих проектах.
Требования:
— 5+ лет коммерческой разработки, из них 2+ года в лидерской роли.
— Высшее образование.
— Английский язык на уровне не ниже B2.
Условия:
— Фиксированная зарплата, обсуждается индивидуально по итогам интервью.
— Работа на технике компании MAC (обязательно, предоставляют).
— График работы с 9:00 до 18:00 по немецкому времени.
— Удалённый формат работы почти в любой точке мира, полная занятость.
— Оформление по ТК в странах с юр. лицом компании (Польша, Германия, Литва, Кипр, Венгрия, ОАЭ, Казахстан, Узбекистан, Грузия, Азербайджан, Украина) с полным соцпакетом, оплачиваемым отпуском и сохранением зарплаты при паузах между проектами.
— B2B контракт в остальных странах.
— Дополнительный доход до $1000 gross в месяц за дополнительные активности.
— Пересмотр зарплаты раз в год.
— Карьерное развитие с закреплённым ресурсным менеджером.
— Помощь с релокацией и сбором документов на ВНЖ (полная поддержка в Польше, частичная в Грузии).
We are seeking an elite, hands-on Senior Security Compliance Consultant (SOC 2 & GRC Specialist) to lead a critical, company-wide SOC 2 Type II audit readiness initiative. In this strategic engagement, you will perform comprehensive gap analyses, assess existing security controls, design robust compliance workflows, and drive cross-functional teams toward audit completion.
The ideal candidate brings a proven track record in GRC frameworks, control mapping, evidence automation, and policy development. Utilizing automated compliance platforms such as Sprinto, you will build repeatable compliance processes, validate technical controls, and ensure a seamless audit experience across the entire organization.
General Information (About the Client):
Our client is a fast-scaling, cloud-native technology platform committed to maintaining enterprise-grade trust, security, and data privacy. To support their rapid commercial growth and enterprise sales pipeline, they are establishing a formal, highly disciplined security governance model.
They operate a modern, cloud-first environment where compliance is treated not as a passive checklist, but as an active, automated operational advantage. By leveraging modern GRC platforms and fostering a security-conscious culture, they provide an empowering environment for compliance experts to drive real architectural and procedural improvements.
Tasks and Deliverables:
SOC 2 Readiness & Gap Analysis: Conduct a thorough assessment of existing technical and operational security controls, pinpointing compliance gaps and building an actionable remediation roadmap.
Control Design & Implementation: Author, refine, and operationalize security controls, policies, and procedures aligned with SOC 2 Trust Services Criteria (TSC) and PCI DSS standards.
Automated Evidence Collection: Lead evidence-gathering workflows using automated GRC tooling (Sprinto), ensuring all technical artifacts, access logs, and policy attestations are validated and audit-ready.
PCI DSS Guidance: Provide expert advisory on maintaining PCI DSS alignment alongside SOC 2, ensuring overlapping control requirements are mapped efficiently to reduce operational drag.
Cross-Functional Coordination: Collaborate with engineering, DevOps, HR, and IT teams to embed compliance workflows into daily operations without slowing down feature execution.
Auditor Interface & Readiness: Serve as the primary liaison during the audit preparation phase, coordinating directly with external auditors to present evidence, resolve findings, and ensure a successful audit cycle.
Required Experience:
SOC 2 Mastery: Proven track record of leading end-to-end SOC 2 readiness, gap remediation, and audit preparation initiatives for cloud-native or B2B SaaS companies.
GRC & PCI DSS Acumen: Deep familiarity with Governance, Risk, and Compliance (GRC) frameworks, risk assessment methodologies, and PCI DSS compliance requirements.
Tooling Proficiency (Sprinto): Direct, practical experience leveraging automated compliance and evidence-collection platforms, specifically Sprinto (or equivalent modern platforms like Vanta/Drata).
Policy & Control Mapping: Exceptional capability to author clear, enforceable security policies and translate abstract regulatory requirements into concrete engineering controls.
Cross-Functional Facilitation: Strong stakeholder management skills with a history of driving accountability across distributed engineering, product, and operations teams.
Koast.ai is seeking a Head of Product to own the product end to end, starting as a 20 hours/week contract role with potential to grow into full-time. The product is an AI operating layer for teams managing Meta ads at volume, helping agencies and media buying teams launch ads faster, automate optimizations, and manage multiple accounts from one hub. The role involves discovery to identify real problems, writing clear specs for engineering, managing the product queue, using data to prioritize features, and overseeing delivery from specification to release. The candidate will make technical product decisions respecting the non-deterministic nature of AI-driven ad management.
Responsibilities include running discovery sessions, surfacing technical risks, writing and grooming detailed tickets, partnering with engineering on feasibility and scope, owning success metrics, being the customer contact during onboarding, and communicating updates to CEO, customers, and engineers.
Requirements:
— 4+ years in product management on B2B SaaS with full lifecycle ownership
— Hands-on familiarity with Meta Ads Manager and Marketing API; agency or performance marketing background preferred
— Strong technical fluency including reading API responses and understanding data models and rate limits
— Experience with attribution or analytics data (Hyros, Cometly, Triple Whale, Northbeam, or similar) is a plus
— Experience writing specs for AI coding agents is a plus; willingness to learn required
— Comfortable with Shortcut, PostHog, Intercom, Slack, and Notion or able to learn quickly
— Availability 20 hours/week during US business hours with intent to go full-time
Work style values mastery, pushing boundaries, embracing challenges, responsibility, dedication, and collaboration.
The role offers early-stage impact as the first product seat, working on AI and ads at scale, growth potential with equity, and remote flexible work during US hours.
To apply, candidates must record a Loom video covering specific points about their experience and email the link with their LinkedIn or resume to jobs@koast.ai with the subject "Scale with Koast". Applications without the video are not reviewed.
ABOUT THE COMPANY:
Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining scale, insights, and AI innovation, they are building the industry's first Predictive Revenue System to enable humans and AI to work together for smarter decisions and consistent growth. With thousands of customers using their platforms daily, they have a unique view into how revenue is won, offering a chance to transform the category and set new benchmarks for modern revenue teams.
THE OPPORTUNITY:
Enterprise Account Directors are key members of the sales team responsible for building personal relationships and ensuring customer success. Responsibilities include:
— Full-Cycle Account Ownership: primary commercial lead for large enterprise accounts, managing renewals, expansions, and cross-sell transactions.
— Driving Net-New Revenue: identifying and closing new revenue within existing accounts, navigating complex organizations to displace incumbents and introduce new products.
— Strategic Account Planning: creating and implementing account success plans aligning technology value with business goals.
— Proactive Retention Management: monitoring account health to identify churn risks and implementing strategies to protect recurring revenue.
— Executive Relationship Building: establishing multi-threaded stakeholder networks including VP and C-level executives.
— Executive Business Reviews: leading regular reviews to demonstrate ROI, socialize new capabilities, and maintain platform indispensability.
— Forecasting & Pipeline Accuracy: maintaining data-driven sales processes and providing accurate forecasts.
— Market & Competitive Intelligence: staying updated on industry trends and competitors to position value propositions effectively.
— Orchestrating Internal Resources: leading cross-functional teams to ensure cohesive customer experiences.
— Voice of the Customer Advocacy: providing client feedback and market insights to Product and Engineering teams to influence roadmaps.
WHAT WE'RE LOOKING FOR:
— 7+ years of proven relationship building and closing experience in sales.
— Experience establishing strategic C-level relationships.
— Ability to manage full sales lifecycle within the Enterprise segment.
— Experience delivering detailed product presentations and demos to executives and sales managers.
— Skilled in leveraging internal resources like Sales Engineers and Customer Success.
— Collaborative mentality prioritizing team success.
— Excellent listening skills to understand and overcome objections.
— High empathy and interpersonal skills.
— Experience managing, expanding, and renewing customer relationships.
— Consistent quota and revenue overachievement.
— Ability to conduct compelling presentations to C-Level executives.
THE TEAM:
The Enterprise Account Director team consists of motivated SaaS sales professionals who are self-motivated, ambitious, and passionate about sales innovation.
INCLUSION:
Salesloft is committed to an inclusive workplace and is an Equal Opportunity Employer. They encourage applications from all backgrounds and provide employment without discrimination.
COMPENSATION:
Base pay range is $100,000 to $150,000 USD annually, with potential performance bonuses, benefits, and other incentives. Compensation depends on skills, experience, certifications, and location.
APPLICATION:
Apply via the provided link.
About Upsun (formerly Platform.sh): Upsun is a cloud application platform designed for hybrid teams where AI agents write and test code and humans focus on problem-solving. It offers predictable performance, secure and compliant environments, real-time observability, fast cloning and provisioning, and AI-ready features. The company supports a global remote workforce and values curiosity, innovation, and collaboration.
Impact of a Customer Retention Manager:
As a Customer Retention Manager, you will protect and grow revenue across a high-volume portfolio of customer accounts through proactive human outreach and health monitoring. You will build relationships at scale, catch risks early, and ensure renewal conversations are natural and low-friction. You will work within workflows, health scoring, automation, and segmentation to scale retention effectively. Reporting to the VP of Customer Success, you will collaborate with Sales, Customer Success, Product, Data, and GTM teams to inform retention strategy and engagement models.
What to expect:
— Manage a rolling pipeline of customer renewals, initiating conversations ahead of contract expiration and driving accounts to close.
— Help build and improve scalable retention and renewal workflows using Salesforce and integrated tools.
— Own direct outreach to smaller and long-tail accounts by proactively building relationships.
— Contribute to designing customer lifecycle journeys, engagement triggers, and tech-touch motions.
— Use customer health scoring frameworks to identify at-risk accounts early and develop save strategies.
— Support implementation of automated outreach, lifecycle campaigns, and renewal risk workflows, and identify opportunities to leverage AI and automation.
— Negotiate pricing, contract terms, and multi-year agreements within company guidelines.
— Partner with Customer Success Managers and Account Executives to identify and close upsell and cross-sell opportunities during renewals.
— Collaborate closely with internal teams to support retention strategy and customer engagement.
What you bring:
— Experience managing a rolling renewal pipeline and engaging customers ahead of contract expiration.
— Commercial negotiation skills for pricing, contract terms, and multi-year agreements.
— Ability to identify at-risk accounts early and collaborate on save strategies.
— Hands-on experience with Salesforce or similar CRM, including operational workflows or lifecycle processes.
— Solid understanding of customer health scoring, lifecycle automation, and retention strategy.
— Proven ability to identify upsell and cross-sell opportunities in partnership with CSMs and Account Executives.
— Comfort operating across customer-facing engagement and systems/process design conversations.
— Commitment to continuous improvement and seeking better ways to engage customers and support scalable operations.
Where we hire:
Remote work with focus on candidates located in the UK, France, Spain, Germany, or Canada. No visa sponsorship available; candidates must be authorized to work in these countries.
How we hire:
Four video interviews via Google Meet: Talent Acquisition (45 min), Hiring Manager (60 min), Team (60 min), Executive (45 min). Background checks required.
What we offer:
— A product with positive impact as a proud B Corp.
— Recognized workplace by Forbes and France’s Best Workplaces for Women.
— Flexible, open, and inclusive culture valuing employee voice.
— Global diverse team.
— Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program.
You belong here:
Upsun celebrates diversity and fosters an inclusive, equitable, and supportive workplace. Accommodations are available during the hiring process to ensure accessibility and comfort.
A little bit about us: We are Belvo, an open finance API platform aiming to democratize access to financial services in Latin America. We enable financial innovators to access and interpret financial data and initiate payments from end-users' accounts. We operate with a highly technical, passionate team of over 90 people from 20 nationalities, with offices in São Paulo and Mexico City and many working remotely. We tackle the challenge of connecting fintech innovators with legacy financial infrastructure, focusing on elegant, developer-first solutions. Since May 2019, we have raised $71m from leading global VC investors.
About the team: We work in cross-functional, autonomous teams following continuous delivery best practices on a modern technology stack. Our products are developer-built and customer-focused, with transparent communication and weekly all-hands meetings. We ensure synchronization across time zones for at least 3 hours daily. Our investors include Founders Fund, Kaszek Ventures, and YCombinator.
Your opportunity: We seek a seasoned Senior Engineering Manager to lead a Payments team building a payments platform for the Mexico market, a product with strong traction requiring fast-paced work in a high-growth environment. Your focus areas include team leadership, performance, wellbeing, and process management. You should have a strong technical background and proven leadership, able to coach and coordinate an excellent engineering team. Responsibilities include driving feature and product delivery, setting objectives, monitoring performance, providing feedback, ensuring team happiness and productivity, cross-functional coordination, partnering with Product Managers on priorities and risks, participating in technical decisions and architecture discussions, establishing processes during growth phases, acting as Tech Lead when needed, and maintaining company culture through hiring.
Requirements:
— 4+ years in engineering leadership and people management
— Experience in startup environments
— Past senior individual contributor experience
— Well-rounded technical skills for deep technical discussions
— Experience recruiting and growing teams in fast-changing, high-growth contexts
— Nimble, proactive, able to work with minimal specifications and build solid execution plans
— Strong project management skills
— Responsible for both planning and execution
— Experience using AI-powered tools and frameworks for development, testing, or automation
— Advanced English proficiency
— Experience in fintech sector
Nice to have:
— Experience building large-scale global platforms
— Balancing fast go-to-market in regulated environments
— Leveraging AI to transform work or projects
— Experience with payments processing technologies and vendors in the Mexican market
— Advanced Spanish proficiency
Tech stack:
— Backend primarily in Python using Django and asyncio
— Frontend with Javascript, Vue.js, and Sass
— Own design system and component library
— Infrastructure on Amazon Web Services using managed services
— Monitoring with Datadog
— Continuous Integration and Continuous Delivery best practices
Process steps:
— Team decision on hiring
— People team chat
— Take-home challenge
— Challenge presentation
— Team fit chat
— Meet the founders
Perks:
— Stock options
— Annual company bonus linked to performance
— Flexible working hours
— Remote friendly
— Pet friendly
— Health insurance
— Paid time off on birthday
— Laptop renewal every 3 years
— Training budget
— Team building events
— Bank holidays swap within 30 days
— Fitness/wellness stipends
— Yearly company offsite
— Fresh fruit and unlimited tea/coffee
— Extra days off accrued with tenure
— Yearly department offsite
Задачи:
- Разработка и развитие микросервисов и data-процессов для online/streaming и batch обработки
- Построение пайплайнов обработки, обогащения и репликации данных
- Создание витрин, агрегатов и ML-фичей для антифрод-моделей
- Работа с большими объёмами исторических данных и тяжёлыми расчётами
- Оптимизация производительности и надёжности сервисов и пайплайнов
Требования:
- Коммерческий опыт разработки на Python
- Опыт создания backend-сервисов и data-пайплайнов, понимание микросервисной архитектуры
- Опыт работы с большими объёмами данных, понимание batch и streaming обработки
- Опыт работы с реляционными и in-memory базами данных
- Понимание принципов работы ML-пайплайнов
- Будет плюсом: опыт в Anti-Fraud / Risk / Scoring, low-latency системах; Spark, Kafka, Tarantool или Ignite
Условия:
- Формат работы: удалённо
- Пятница — сокращённый рабочий день
This is a contract/part-time role: 10-20 hrs/week with a rate of $40-50/hr.
NOPE is an AI safety company focused on the proliferation of relationships between humans and AI and their impact on wellbeing and societal fabrics. They measure real conversations and relationships involving AI, track incidents, analyze regulations, and run evaluations on both raw LLMs and deployed AI. Their mission is to hold AI labs and products accountable for harms produced and to foster safe and aligned AI through proper governance and scrutiny.
The Social Comms role involves increasing NOPE's social media presence and becoming an active participant in the global conversation around AI safety and alignment. Responsibilities include taking research and artifacts produced by NOPE and creating a consistent, human presence on social channels by deciding what gets posted, writing content, and engaging with researchers, journalists, builders, and policymakers. The role requires maintaining an authoritative voice without growth-hacking or engagement bait. Work is asynchronous, any timezone, with direct access to the team and unpublished materials.
The person will have significant authorship over NOPE's blog, LinkedIn, other social accounts, public spaces, and private community spaces relevant to their work.
Ideal candidate qualities:
— Deep care about AI's impact on human relationships and social norms
— Abstract understanding of LLMs and their flaws
— Experience running or growing popular social accounts
— Writes authentically without relying on AI to generate content
— Ability to distill research into key points that resonate with people
— Can engage thoughtfully with critics and strangers publicly
— Good judgment on which social channels matter
— Experience in civic domains, public-good, policy, trust-and-safety, or non-profits
— Bonus: published material relevant to AI proliferation and risks
Applicants should mention the word AWARD and tag RNDYuNjIuMjEwLjE5Nw== to confirm they read the job post fully.
About The Opportunity
The Chief Auditor will serve as MoonPay's internal audit executive, responsible for designing, building, and leading an independent, risk-based audit function across MoonPay. This is a rare opportunity to build a best-in-class audit capability from the ground up within a crypto-native company at the intersection of traditional finance, digital asset infrastructure, and global regulatory complexity. The Chief Auditor will provide the MoonPay Board and senior leadership with independent assurance that MoonPay's risk management, control environment, and governance frameworks are operating effectively across a multi-entity global footprint.
What you'll do
Lead the design, development, and management of MoonPay's internal audit function from inception.
Establish risk-based audit plans aligned with enterprise risk management and strategic objectives.
Provide independent assurance to the Board and senior leadership on risk management, controls, and governance.
Oversee audit execution, including scoping, fieldwork, reporting, and follow-up on remediation actions.
Collaborate with external auditors and regulators to ensure regulatory compliance and continuous improvement.
Build and lead a high-performing audit team, fostering a culture of accountability and continuous learning.
Requirements
Experience designing, building, and directing an internal audit function in a complex, multi-entity global organization.
Strong knowledge of risk management, control environments, governance frameworks, and regulatory expectations across multiple jurisdictions.
Proven ability to work with executive leadership and the board to translate risk into actionable insights.
Experience in crypto, digital asset infrastructure, or financial services is highly desirable.
Excellent leadership, communication, and collaboration skills.
Qualifications
Significant senior-level internal audit leadership experience (e.g., Head of Internal Audit, Chief Auditor).
Demonstrated track record of building an audit function from the ground up in a fast-paced environment.
Relevant professional certifications (e.g., CIA, CPA, CISA, CA, or equivalent).
Strong understanding of regulatory, legal, and compliance frameworks applicable to digital assets and fintech.
Team description
Lead and develop MoonPay's internal audit team, collaborating with risk management, compliance, finance, and operations to provide comprehensive assurance across the organization.
Tech stack
Experience with audit management tools, data analytics, and regulatory technology; familiarity with platforms used for risk assessment, control testing, and governance reporting in a global, crypto-enabled environment.
Benefits & perks
Competitive compensation and equity opportunities.
Comprehensive health, dental, and vision plans.
Flexible work arrangements and a dynamic, high-performance culture.
Opportunities to shape a growing function at the intersection of finance and crypto.
Who you are
A strategic leader with hands-on experience building and running an internal audit function in a global, regulated setting.
Discerning, detail-oriented, and capable of communicating complex risk concepts to diverse audiences.
A collaborator who can influence at the Board level and partner across functions.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
Role Overview
We are looking for a high-performing Enterprise Sales Lead to drive growth for Unlimit’s global payment gateway business. This role will focus on acquiring and managing large enterprise merchants, building strategic partnerships, and driving revenue growth in a competitive payments ecosystem. Cross-Border Experience in Big Plus.
Key Responsibilities
— Drive end-to-end enterprise sales for domestic market to enable global payment solutions for enterprises.
— Identify, engage, and close high-value enterprise merchants across key sectors (e-commerce, fintech, travel, edtech, healthcare, etc.).
— Drive enterprise conversions and onboardings, and consistently exceed quarterly and annual sales goals.
— Build long-term strategic partnerships with enterprise clients.
— Leverage existing CXO-level and senior stakeholder relationships to drive new business.
— Ability to position Unlimit against competitors in both domestic and cross-border segments.
— Work closely with product, integration, operations, and risk teams to ensure seamless onboarding and go-live.
Required Skills & Qualifications
— 9+ years of experience in enterprise sales, preferably within payments / fintech / banking.
— Strong network and proven experience in selling to large enterprise merchants.
— Deep understanding of the payment gateway operations in India.
— Strong understanding of global payment methods and operations is a plus.
— Proven track record of closing large-ticket deals and managing long sales cycles.
— Excellent stakeholder management and negotiation skills.
— Strong commercial acumen and ability to structure deals.
Join Unlimit Team now! Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support. Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact. With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits.
Simple is looking for a Vendor Operations Specialist to own vendor relationships, subscriptions, compliance, and operational automation. This is a hands-on role - you will be juggling multiple things at once, pushing when needed, and making sure nothing slips. Experience matters less than mindset: thorough, persistent, and confident. Push the pace of innovation and build a future of a healthier world with us!
Key Responsibilities:
Vendor / Assets Management
— Own the full vendor lifecycle: sourcing, onboarding, contracting, renewals
— Coordinate the procurement, lifecycle management, and vendor relationships for company hardware and IT equipment
— Coordinate with Legal on MSAs, NDAs, and service agreements
Subscriptions & SaaS
— Track all software subscriptions; spot waste and duplicates
— Own renewal calendars and ensure nothing auto-renews without approval
KYC, Compliance & Automation
— Run KYC/KYB for new vendors, keep documentation current
— Be the main point of contact for third parties on operational matters
— Identify manual workflows and build automations and trackers that scale
— Support ad-hoc ops requests, reporting, and compliance packages
What we’re looking for:
— Naturally detail-oriented - you notice what others miss and do not let things drop
— Can manage many work streams at once without losing track
— Comfortable pushing on vendors, timelines, and incomplete answers
— Clear communicator in English
— 2–4 years in operations, finance, procurement, or similar
— Experience in AI-driven workflows, process optimization, and operational automations
Perks and Benefits:
— Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product.
— Remote work opportunities.
— A premium SIMPLE subscription.
About our values:
Think deeper: We understand that in order to grow we need to make all our decisions reality-based and change our opinion based on what we learn. We appreciate data coming in various forms – quantitative and qualitative, feedback from users and colleagues, and strong and weak signals. We treat data as the main source for leveraging insights and expect people at every level to have conversations that start with data.
Focus on impact: Results and speed matter. When we are competing to become an A-player in the digital health market, we don’t have the luxury of deliberation. We need to make decisions and changes quickly and, swiftly learn from our mistakes. We prioritize what will have the greatest impact and aren’t distracted by anything else. We create products that benefit users while we are meeting our metrics.
Take ownership: We seek to improve all facets of our company even in ways beyond our job description. We seek and take responsibility for our actions and their impact. We value and set high expectations for our own work so that it can add to the overall quality and innovation results of the team. Each one of us is empowered to make this company a success, take the lead to resolve disagreements and systemic issues.
Push the limits: We encourage our team to explore new ideas, challenge conventional thinking, and continuously improve work. This mindset can lead to breakthroughs in product development, improved operational efficiency, and increased competitiveness in the market. We believe that a culture and mindset of constantly striving to exceed existing standards, boundaries, or expectations that include innovation, experimentation, and a willingness to take risks, can bring us success. We don't accept what someone says as truth if we disagree with it, no matter what authority that person has in the company and express ourselves directly, not through channels. We challenge ideas, from policy to product decisions, and always seek to understand the reason behind what we do.
Be a Championship Team: As a part of the championship team, you must improve your own performance constantly also know your teammates, their talents and skills and be focused on a common goal and how to achieve it together. We hold each other accountable for our contribution to the shared success or failure, and we constantly look for ways to help our colleagues to improve and for us to perform better as a team. We collaborate within the team in order to compete with challengers in the outside world. We build relationships of trust. We provide our teammates with the autonomy and support they need to deliver their part of the goal.
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Все вакансии в одном месте — страница 5 · Job Hunters