Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Our team sits within Developer Productivity, whose mission is to make software development at Affirm simpler and faster across the company. The broader org owns much of the path between a developer’s laptop and production, including developer environments, CI/CD pipelines, test automation, dependency management, and release engineering, all in service of helping engineers ship code quickly, safely, and with confidence.
The Continuous Delivery team’s charter is centered on enabling engineering teams to release independently through strong automation, standard patterns, predictable rollouts, resilient recovery mechanisms, and less manual toil. This role is uniquely positioned to help solve one of Affirm’s most important engineering challenges: scaling developer productivity in an era where the software development lifecycle is increasingly AI-enhanced. The team builds and improves the platforms, workflows, and guardrails that help engineers move from idea to production faster, with better safety, consistency, and developer experience.
We value engineers who listen closely, invite feedback, and work well across organizational boundaries, while also holding a high bar for ownership, technical judgment, and follow-through. Strong candidates will care about building reliable shared systems, reducing friction for other engineers, and making durable improvements that raise the quality and speed of software delivery across Affirm.
What You'll Do
· With the support of your team, you will work on tasks that contribute to the team's projects and goals.
· You will work collaboratively and proactively with your team and stakeholders, bringing them along for your work and helping to create visibility and dialog regarding the risks and trade-offs related to your work.
· You will strike the right balance of speed and quality in your work, ensuring that we hit our business goals while protecting our systems from downtime.
· You will contribute to a sense of community on your team by engaging in growth and development activities.
What We Look For
· You have previous work or internship experience designing, developing and launching backend systems at scale and are experienced using one of Python or Kotlin.
· You are familiar with the building blocks of distributed systems, and the technologies like AWS, MySQL and Kubernetes.
· You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
· You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
· This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Base Pay Grade
- J
Equity Grade
- 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year:
$130,000 - $180,000
USA base pay range (all other U.S. states) per year:
$115,000 - $165,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
At Wealthsimple, we take our clients' security seriously. The Fraud Investigations team is the front line of defense within our Security & Risk group. We are looking for a sharp, detail-obsessed Fraud Investigator to specialize in Cryptocurrency Fraud. You will be the detective protecting our clients' digital assets, tracing on-chain transactions, and ensuring our crypto platform remains a safe place to build wealth.
This is a 9-month contract with the possibility of extensions or conversion based on performance and business needs.
What you will do:
- Investigate & Trace: Dive into the weeds of suspected crypto scams, wallet compromises, and unauthorized withdrawals. You will use blockchain forensic tools (like Chainalysis) to trace funds, map wallet clusters, and uncover the destination of illicit transactions.
- Secure & Mitigate: Take immediate, decisive action to lock down compromised accounts, halt suspicious outgoing transfers, and mitigate losses in an environment where transactions are instant and irreversible.
- Guide the Client: Communicate directly with clients who may have fallen victim to sophisticated crypto scams (e.g., phishing, romance scams, or fake investment platforms). You will manage their expectations regarding the finality of blockchain transfers with absolute empathy and clarity.
- Manage the Queue: Act as a master multi-tasker, managing multiple complex on-chain investigations at once while strictly maintaining case-closure Service Level Agreements (SLAs).
- Connect the Dots: Participate in weekly calibration sessions with your peers to share findings, spot new blockchain scam typologies, and help the team stay one step ahead of the fraudsters.
Who you are:
- The On-Chain Detective: You have incredibly high attention to detail. You love following the money across the blockchain, analyzing ledger data, and solving the puzzle of complex crypto movements.
- Calm Under Pressure: You are resourceful, persistent, and thrive in a fast-paced environment where quick decisions are required to protect assets before they are moved off-platform.
- An Empathetic Communicator: You know that behind every lost wallet or scam is a real person. You excel at taking complex blockchain concepts and explaining them simply and calmly to our clients.
The Requirements:
- Experience: Minimum 1 year of direct fraud experience, with specific exposure to cryptocurrency investigations, crypto compliance, or digital asset security.
- Blockchain Forensics: Hands-on experience or direct exposure using Chainalysis (or similar blockchain tracing tools) to map and investigate transaction flows.
- Industry Knowledge: Demonstrated understanding of common crypto fraud typologies (pig butchering, phishing, rug pulls) and how traditional fraud management intersects with Web3.
- Analytical Chops: The ability to collect, organize, and analyze both off-chain (IPs, device IDs) and on-chain datasets with precision and accuracy.
- Communication: Exceptional written and verbal communication skills.
Nice to Haves:
- Certifications: Completed courses or certifications in blockchain forensics, cryptocurrency compliance, or digital assets (e.g., Chainalysis Reactor Certification (CRC), CCAS, or similar).
- Web3 Curiosity: A genuine, active interest in the broader cryptocurrency ecosystem and underlying blockchain technology.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Strava SF
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THIS ROLE
Strava for Business (SfB) is the premier platform for brands to authentically connect with active minded consumers. The SfB Product team builds sponsored experiences that support millions of athletes in their athletic journey. We drive revenue crucial to Strava’s continued growth and success. We do this through a constant balance of user delight, business needs, and operational stability through creative and highly cross-functional collaboration.
We’re seeking a Senior Engineer II to join our eleven-person team to help us improve the challenges feature and build the next generation of sponsored products.
We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco office — typically three days per week.
WHAT YOU’LL DO:
- Build new and creative products that appeal to Strava’s end-users and business partners alike
- Continuously enhance the Challenges product to drive usage and revenue growth
- Lead conversations between product, design, and business partners to find novel yet technically feasible solutions to business problems
- Plan and coordinate the delivery of complex projects from early ideation to launch
- Provide technical and operational support to business partners as part of an on-call rotation
- Help build a team culture of continuous iteration, experimentation, and incremental delivery
- Mentor engineers across the organization, sharing technical knowledge along with the habits and decision-making that help engineers grow
YOU WILL BE SUCCESSFUL HERE BY:
- Showing Strong Ownership: You go beyond taking accountability for the reliability and correctness of the systems you build. You exercise good judgment on what is important for the team and proactively solve problems even if they sit outside your immediate domain.
- Staying Flexible to Business Needs: Sometimes problems require scrappy solutions that can be done quickly and sometimes we need to design a long-term ideal that sits outside today’s constraints. You are comfortable with either.
- Continuously Improving: You strive to make things a bit better every day for both yourself and your team. You excel at giving and receiving difficult feedback with good intent.
WHAT YOU’LL BRING TO THE TEAM:
- Experience building and operating complex, data-intensive backend systems in production at scale, with a track record of breaking large technical problems into well-scoped, executable work.
- Experience working in an operations-heavy environment and instilling operational excellence best practices across a team.
- Experience planning and coordinating large cross-functional projects while staying flexible through changing requirements.
- Familiarity with agentic coding tools and how to best leverage them to produce high-quality work.
IT’S A BONUS IF:
- You’ve worked with React, Android, or iOS and are happy to jump across platforms when needed.
- You’ve thrived in a startup-within-a-company setting, where small teams move fast and ship pragmatically.
- You have built AI agents or skills to improve internal operations.
For more information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire an Analyst Configuration Developer who is responsible for implementing and maintaining business rules within FireLight®, Hexure’s (now part of iCapital) proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance. This individual will collaborate closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs.
Responsibilities
Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications.
Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings.
Ensure applications meet standards across completeness, compliance, and business requirements.
Participate across the SDLC including requirements understanding, configuration, testing, and deployment support.
Perform unit and integration testing to validate accuracy and quality of configured business rules.
Support customer deployments, ensuring timely and accurate implementation of configurations.
Monitor and resolve issues via ticketing systems (Jira), ensuring timely turnaround and minimal client disruption.
Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets.
Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance.
Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework.
Ensure adherence to coding best practices including simplicity, modularity, and reusability.
Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery.
Participate in team meetings, providing clear updates on progress, risks, and dependencies.
Qualifications
1–3 years of experience in a technical or configuration-focused role
Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic
Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment
Familiar with FireLight® platform components and configuration concepts (or ability to ramp quickly)
Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat
Exposure to integrations with third-party platforms (i.e. Salesforce, Redtail, Yellow Pages) is a plus
Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements)
Strong problem-solving skills with attention to detail and accuracy
Able to manage multiple tasks and priorities in a fast-paced environment
Effective written and verbal communication skills with the ability to collaborate across teams
Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools
Able to work independently with minimal supervision while contributing effectively as part of a team
Benefits
The base salary range for this role is $65,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Colorado Springs, CO area.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: D.C.
Workplace: Remote
Head of US Government Affairs
Chainalysis is seeking an exceptional government affairs expert to define and activate our North America public policy strategy. Reporting to the Chief Legal Officer, you will drive Chainalysis’ strategy across Congress, the Executive Branch, U.S. regulators, and key policy stakeholders while helping shape the future of digital finance. A successful candidate will be able to leverage substantive policy expertise to influence policy outcomes, advise senior executives, and serve as a trusted external voice for the company. You will be a senior member of a team that operates at a global scale, and Chainalysis’ leader driving how we can help US government agencies advance their missions.
In this role, you'll:
Own North America Policy Execution & Advocacy Strategy
- Lead the company’s engagement with Congress, the Executive Branch, U.S. regulators, and other influential policy stakeholders
- Build trusted relationships with policymakers and key staff while advancing thoughtful, business-oriented policy solutions
- Develop company positions on legislative, regulatory, appropriations, and public policy issues at the intersection of financial services, emerging technologies, and national security
- Anticipate policy developments and translate complex legislative and regulatory activity into actionable business strategy and executive recommendations
- Represent Chainalysis in meetings with policymakers and key staff, industry coalitions, regulatory consultations, conferences, and public speaking engagements
- Prepare executive leadership for meetings with senior government officials through strategic briefing materials and policy recommendations
Serve as a Critical Partner to the Business
- Partner closely with Product, Legal, Communications, Go to Market, and regional policy colleagues worldwide to ensure North America policy strategy is integrated within the business
- Contribute to the development of the company’s broader global public policy strategy by bringing critical North American insights into international policy discussions
- Serve as a trusted advisor to executive leadership on U.S. political, legislative, and regulatory developments
- Work in concert with Chainalysis and Chainalysis Government Solutions (CGS) leadership and account teams to identify engagement opportunities and facilitate strategic policy efforts
- Work with Communications to develop and publish thought leadership content, blogs, or op-eds to enhance Chainalysis's visibility in policy debates
- Proactively strategize and identify opportunities for Chainalysis executives to engage with the North American policy and stakeholder environment
Manage External Partnerships & Coalitions
- Manage U.S. lobbyists, trade associations, and third-party coalitions, guiding messaging and strategy at the working level
- Attend industry events and represent the company in policy discussions, ensuring a proactive and consistent presence within the industry and with regulators
- Build and maintain a robust network of policy stakeholders that amplifies Chainalysis's voice in key debates
- Participate in meetings with customers to provide policy insights and serve as a thought leader in conversations
- Prepare internal and external enablement materials and communications
We're looking for candidates who have:
- 10+ years of experience in U.S. government policy programs in fast-paced environments, with demonstrated success winning on legislative and regulatory outcomes
- Substantive experience in emerging technology, financial services, or national security policy; while prior experience in digital assets is helpful, we place higher value on leaders with intellectual curiosity and substantive ability who can quickly develop expertise in new technologies
- A command of how Congress and the Executive Branch work, and how to strategically engage with them to advance Chainalysis business priorities
- A track record of driving successful policy initiatives to achieve enterprise-wide results; as opposed to solely monitoring, this person will have actively shaped relevant policy
- Demonstrated experience working with collaboratively with multiple types of cross functional teams throughout an organization to drive a goal forward
- Experience creating executable plans with measurable outcomes from broad strategic objectives
- A strategic thinking orientation with sound political instincts, not solely a subject matter expert
- Experience managing and working with lobbyists, trade associations, and coalition strategies
- An understanding of and interest in digital assets
- Excellent judgment and the ability to balance operating autonomously with leadership guidance inside of a fast-moving, high-stakes environment
- Exceptional communication, writing, and analytical skills with a demonstrated ability to translate complex regulatory and business concepts to a range of audiences
Technologies we use:
- Google Workspace
- Chainalysis data and tools
This position is ineligible for visa sponsorship.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Claude Partner Network is how partners build, sell, and deliver on Claude. Partner Support keeps them moving: getting set up, getting certified, registering their work, and understanding where they stand in the program. It runs in layers. Self-serve and an AI support agent handle what they can, an outsourced vendor team works the in-scope (L1) topics, and our specialists take the escalated (L2) cases that need judgment.
As our Partner Support Operations Lead, you will run partner support end to end: the team, the operating model, and the systems behind every layer. Partner Programs sets program policy. You will build and run the service levels, knowledge, quality bar, and escalation paths that put that policy into practice, and keep them reliable as volume grows.
This is a hands-on operator and builder role. You will be close enough to the queue to know why a case was hard or a rule broke, while you build the team, the vendor coverage, and the Claude-powered automation that keep support from growing in line with partner count.
Key responsibilities
Manage the partner support team: set priorities and clear expectations, coach the Partner Support Specialists, address performance early, and expand the team if volume or coverage calls for it
Own the support operating model: the L1 and L2 boundary, severity definitions, service levels, and escalation paths; review misrouted and wrongly escalated tickets, and fix the rule as well as the ticket
Run the L2 queue to its service levels: coverage across shifts, one owner for every case, clean handoffs to the teams that hold the answer, and careful handling of sensitive and high-impact partner issues
Manage the support service line with our business process outsourcing (BPO) team: work with their leads day to day and hold a stated quality bar through training and sign-off for each new cohort, the QA rubric and calibration, the weekly operating review, and corrective action when quality or coverage slips
Own the knowledge layer: one source of truth for the help center, macros, and AI agent content, updated when a program change ships, so every layer gives partners the same answer from day one of a launch
Own the support platform: routing, conversation attributes, views, workflows, access, and service-level reporting; keep the taxonomy short, consistent, and reportable
Scale through self-serve, vendors, and Claude: use topic and outcome data to decide what moves to each, and build automations for tagging, routing, QA screening, and reporting; test them on real tickets and add human checkpoints where a wrong answer carries risk
Turn what partners ask into fixes: bring the recurring causes behind ticket volume to Partner Programs, Partner Business Systems, and other owners, and follow each one through until the tickets stop
Run support on a scorecard covering responsiveness, resolution, escalation accuracy, and quality, and use it to plan capacity and to tell the team, the vendor, and leadership what to fix next
Minimum qualifications
Support operations experience at a technology company, including managing a small team
Experience running an outsourced or BPO support team: onboarding waves, service levels, QA rubrics, calibration, and performance feedback
A track record of building a tiered support model from an early stage and running it as volume grew
Hands-on depth in Intercom or a comparable platform (Zendesk, Salesforce Service Cloud): routing rules, attributes, workflows, reporting, and permissions
Experience running knowledge and content for an AI support agent, including how to review answer quality and close content gaps
Strong analytical instincts: able to read ticket data, find the cause behind a spike or a backlog, and turn it into a fix and a capacity plan
Sound judgment while the program is still moving: able to make the call with incomplete information, hold a policy line with a frustrated partner or an internal stakeholder, and keep the relationship intact
A builder's mindset and clear writing: you use tools like Claude to automate your own work, and you document what you build so a new teammate or vendor lead can run it
Preferred qualifications
Support operations experience in a B2B, partner, or channel environment
Experience supporting a partner, reseller, systems integrator, or independent software vendor (ISV) program
Experience building support coverage across regions, time zones, or languages
Familiarity with Salesforce, and with the Claude API, Claude Code, or MCP
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As part of our growing Data Science and Analytics team, you will play an instrumental role in our company’s mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world.
You’ll be the senior data science leader embedded in our Growth team and a strategic thought partner to its product and marketing leads. The Growth team’s job is to keep Anthropic on the exponential by getting more people and companies using and paying for Claude. You’ll help set direction across acquisition, activation, retention, and monetization: bringing a point of view on where to invest, how to grow revenue, and how to deliver more value for our users. As a tech lead manager, you’ll also manage a small team of Product Data Scientists, setting their agenda and raising the bar for how data shapes growth decisions.
Key responsibilities
Act as a strategic thought partner to Growth product and marketing leads, helping shape growth strategy, roadmap priorities, and the major bets the team makes
Set the data science agenda for Growth, deciding where the Product Data Science team can have the most impact and what it should deprioritize
Manage and develop a small team of Product Data Scientists
Frame the most important and ambiguous questions facing Growth, from where the next users and companies will come from to what makes them stay and pay, size the opportunities, and make clear recommendations, including when they challenge the current direction
Define how Growth measures success, establishing the core metrics, guardrails, and measurement frameworks that tie short-term wins to long-term value
Set the standard for experimentation and causal inference across Growth, including holdouts and quasi-experimental methods where A/B tests aren’t practical, and personally lead the highest-stakes analyses
Guide how Growth measures the return on its programs, including marketing incrementality, LTV, CAC, and payback, and turn the results into budget and channel recommendations
Guide the team’s work on targeting and personalization, including how we decide which users get which message, offer, or experience and how we evaluate those decisions
Turn complex analyses into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners
Establish foundational data practices and shape the analytics infrastructure Growth needs to support rapid iteration and decision-making as our products grow
Minimum qualifications
Have extensive experience in data science, including leading analytics for a growth or product area at significant scale
Have 5+ years managing data science teams, including setting team direction and developing senior data scientists
Have been a trusted partner to senior product, growth, or marketing leaders, with clear examples of changing a roadmap or high-stakes decision
Bring strong product sense and business judgment across the growth funnel, including the ability to frame the right question and take a position with incomplete information
Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others’ technical work
Communicate clearly in writing and in presentations, including to executive audiences
Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress
Care about the company’s mission of building helpful, honest, and harmless AI
Preferred qualifications
Experience measuring marketing incrementality, including holdouts, geo experiments, or marketing mix modeling
Experience with targeting, personalization, or uplift models in production
Background at consumption-based, multi-product companies serving both consumers and enterprises
Experience with AI/ML products or large language models, including using coding agents in your own analytical workflow
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$460,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11804
B2B Lead Generation & Sales Prospecting Virtual Assistant
Independent Contractor – CPT-11804 B2B Lead Generation & Sales Prospecting Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing business is seeking a confident and results-driven Business Support VA to focus on B2B lead generation, prospecting, and outbound sales activity.
The VA will research and identify U.S.-based small businesses generating approximately $1 million to $5 million in annual revenue, build targeted prospect lists, conduct outbound calls and email outreach, and help develop a consistent pipeline of qualified business opportunities. The initial search will remain industry-agnostic, with target industries refined based on results and the client’s direction.
This role requires more than simply reading a cold-calling script. The ideal candidate should be conversational, confident, personable, and able to build rapport naturally with business owners and decision-makers.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Market Research & Lead Generation
Research U.S.-based businesses generating approximately $1M–$5M in annual revenue
Identify business owners, decision-makers, and relevant contact information
Build and maintain organized prospect lists
Conduct market research to identify strong prospecting opportunities
Help refine target industries and prospect profiles based on results
Maintain accurate lead information and sourcing records
B2B Sales Prospecting
Conduct outbound prospecting to small and mid-sized businesses
Make B2B cold calls to business owners and decision-makers
Introduce the client’s services using approved messaging
Conduct natural, conversational discussions rather than relying exclusively on scripted interactions
Identify prospect interest, needs, and potential fit
Move qualified opportunities toward the appropriate next step
Lead Acquisition & Follow-Up
Follow up consistently with interested prospects
Conduct email and phone follow-up as appropriate
Maintain organized callbacks and future follow-up dates
Track prospect responses, objections, and next steps
Help maintain a consistent pipeline of active opportunities
KPI Tracking & Reporting
Track lead generation and prospecting activity
Maintain key performance indicators related to calls, contacts, conversations, leads, and opportunities
Monitor which prospecting approaches and target groups generate stronger results
Provide regular activity and performance updates
Help improve outreach processes based on results
Email & Phone Support
Handle routine prospect email communication
Respond to appropriate inbound calls or messages
Maintain professional communication with prospects throughout the outreach process
Keep accurate notes regarding conversations and follow-up requirements
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
B2B lead generation or sales prospecting experience required
B2B cold-calling experience required
Strong spoken and written English required
Excellent conversational phone skills required
Lead research and list-building experience required
Outbound sales and follow-up experience strongly preferred
Experience communicating with U.S.-based business owners or decision-makers strongly preferred
KPI tracking and activity reporting experience preferred
CRM or lead-management experience preferred
Strong organization and consistent follow-through required
IDEAL CANDIDATE PROFILE
Confident, personable, and highly conversational on the phone
Comfortable speaking directly with U.S. business owners and decision-makers
Strong relationship-builder who can create rapport naturally
Experienced in B2B lead generation and outbound prospecting
Persistent with follow-up without sounding aggressive or overly scripted
Resourceful with market research and prospect identification
Organized and comfortable working toward measurable KPIs
Self-motivated and able to work independently
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
CRM / Lead Management Platforms
Lead Research & Prospecting Tools
VoIP / Calling Platforms
Email Platforms
Spreadsheet / KPI Tracking Tools
Online Business Research Tools
Work Schedule
Contracted Hours per Week: 10-20 Hours/Week (Potential to Increase Quickly to Full-Time)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: U.S. Business Hours – Exact Schedule TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10-20 Hours/Week (Potential to Increase Quickly to Full-Time)
Daily Working Time: U.S. Business Hours – Exact Schedule TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is growing, and we’re looking for a detail-oriented, operationally minded, and collaborative Staff Accountant to join our Finance & Accounting team. In this role, you’ll support core accounting operations across order-to-cash, accounts receivable, billing, and the monthly close, while owning select day-to-day accounting processes. You’ll work closely with the broader Accounting team to help ensure transactions are processed accurately, issues are resolved quickly, and our financial operations continue to scale effectively as the business grows.
You’ll partner closely with Sales, Deal Desk, Customer Success, Legal, and other members of Finance to help ensure deals are structured and processed accurately from contract review through billing and accounting. You’ll also contribute to monthly and quarterly close activities, account reconciliations, revenue-related processes, and other operational accounting initiatives.
This is an opportunity to take ownership of critical day-to-day accounting processes while helping us continue to build scalable, well-controlled financial operations for a fast-growing SaaS business.
Key Responsibilities
Support the order-to-cash process from deal approval through invoicing, collections, and accounting. Review order forms and commercial terms, including payment terms, billing frequency, credits, discounts, and other non-standard terms, and partner closely with Sales, Deal Desk, Customer Success, Legal, and Finance to resolve issues that could impact contract execution, billing, collections, or accounting treatment.
Support recurring invoicing and billing activities, including month-end and quarter-end billing, renewals, usage-based charges, and customer adjustments.
Support monthly and quarterly close activities, including journal entries, accruals, reconciliations, and balance sheet support.
Monitor accounts receivable, support collections, investigate aging balances, and help resolve customer billing and payment disputes.
Support revenue-related accounting processes and maintain sufficient documentation to support revenue recognition under ASC 606.
Support employee expense reimbursement operations, including review, processing, policy compliance, and issue resolution as needed.
Identify and implement process improvements across Deal Desk, billing, collections, expense reimbursements, and close activities.
What We Are Looking For
3+ years of progressive accounting experience, preferably in a high-growth SaaS or technology environment.
Strong accounting foundation with experience supporting monthly and quarterly close processes, reconciliations, journal entries, and accruals.
Experience with order-to-cash processes, including customer contracts, invoicing, accounts receivable, collections, and billing operations.
Working knowledge of ASC 606 and an understanding of how commercial terms can impact billing and revenue recognition.
Experience partnering cross-functionally with Sales, Deal Desk, Customer Success, Legal, or similar teams.
Experience with ERP, CRM, billing, and expense management systems; familiarity with NetSuite, Salesforce, Stripe, DealHub, Ramp, or similar platforms is a plus.
Strong analytical, organizational, and communication skills, with the ability to manage recurring responsibilities alongside close deadlines.
Bachelor’s degree in Accounting, Finance, or a related field; CPA or progress toward CPA certification is a plus.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$115,240
—
$143,380 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is growing, and we’re looking for a detail-oriented, operationally minded, and collaborative Staff Accountant to join our Finance & Accounting team. In this role, you’ll support core accounting operations across order-to-cash, accounts receivable, billing, and the monthly close, while owning select day-to-day accounting processes. You’ll work closely with the broader Accounting team to help ensure transactions are processed accurately, issues are resolved quickly, and our financial operations continue to scale effectively as the business grows.
You’ll partner closely with Sales, Deal Desk, Customer Success, Legal, and other members of Finance to help ensure deals are structured and processed accurately from contract review through billing and accounting. You’ll also contribute to monthly and quarterly close activities, account reconciliations, revenue-related processes, and other operational accounting initiatives.
This is an opportunity to take ownership of critical day-to-day accounting processes while helping us continue to build scalable, well-controlled financial operations for a fast-growing SaaS business.
Key Responsibilities
Support the order-to-cash process from deal approval through invoicing, collections, and accounting. Review order forms and commercial terms, including payment terms, billing frequency, credits, discounts, and other non-standard terms, and partner closely with Sales, Deal Desk, Customer Success, Legal, and Finance to resolve issues that could impact contract execution, billing, collections, or accounting treatment.
Support recurring invoicing and billing activities, including month-end and quarter-end billing, renewals, usage-based charges, and customer adjustments.
Support monthly and quarterly close activities, including journal entries, accruals, reconciliations, and balance sheet support.
Monitor accounts receivable, support collections, investigate aging balances, and help resolve customer billing and payment disputes.
Support revenue-related accounting processes and maintain sufficient documentation to support revenue recognition under ASC 606.
Support employee expense reimbursement operations, including review, processing, policy compliance, and issue resolution as needed.
Identify and implement process improvements across Deal Desk, billing, collections, expense reimbursements, and close activities.
What We Are Looking For
3+ years of progressive accounting experience, preferably in a high-growth SaaS or technology environment.
Strong accounting foundation with experience supporting monthly and quarterly close processes, reconciliations, journal entries, and accruals.
Experience with order-to-cash processes, including customer contracts, invoicing, accounts receivable, collections, and billing operations.
Working knowledge of ASC 606 and an understanding of how commercial terms can impact billing and revenue recognition.
Experience partnering cross-functionally with Sales, Deal Desk, Customer Success, Legal, or similar teams.
Experience with ERP, CRM, billing, and expense management systems; familiarity with NetSuite, Salesforce, Stripe, DealHub, Ramp, or similar platforms is a plus.
Strong analytical, organizational, and communication skills, with the ability to manage recurring responsibilities alongside close deadlines.
Bachelor’s degree in Accounting, Finance, or a related field; CPA or progress toward CPA certification is a plus.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$86,000
—
$107,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11709
Roofing Customer Service & Scheduling Virtual Assistant
Independent Contractor – CPT-11709 Roofing Customer Service & Scheduling Virtual Assistant/Business Support VA/Entry-Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established California roofing contractor is seeking a full-time Business Support VA to assist with incoming calls, customer inquiries, inspection scheduling, appointment confirmation, CRM updates, and recurring administrative follow-up.
The business serves residential customers and works with office staff, field crews, installers, and sales personnel. The VA will support communication between customers and the company while keeping appointments and customer records organized.
The ideal candidate will bring excellent phone communication, a friendly and patient personality, strong organizational skills, and previous customer-service experience.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Communication & Front Desk Support
Answer incoming customer calls and respond to routine inquiries
Gather contact information, service requests, and relevant property details
Assist homeowners with scheduling questions and general concerns
Follow established procedures when addressing routine customer questions
Direct technical roofing questions, pricing requests, and project-specific concerns to management
Maintain a welcoming, patient, and professional phone presence
Handle incoming calls from homeowners who prefer speaking directly with a live representative rather than interacting with the company's AI phone assistant.
Help prevent potential lead loss by responding to incoming calls and customer requests promptly, rather than allowing inquiries to go unanswered or waiting too long to return calls.
Manage customer interactions professionally, including with frustrated, demanding, or highly particular homeowners, while remaining calm and avoiding arguments or taking complaints personally.
Take messages from callers and ensure they are relayed to the appropriate person when the request cannot be handled directly.
Handle primarily English-speaking customer inquiries. Spanish communication with installation crews is generally handled by the owner and is not expected to be a regular responsibility of the VA.
Inspection Scheduling & Appointment Coordination
Schedule inspections and customer appointments using the company calendar and CRM
Contact customers to confirm upcoming appointments
Follow up on new inquiries and outstanding scheduling requests
Update the owner's calendar and communicate schedule changes
Coordinate appointment information with sales representatives and field personnel
Track cancellations and rescheduling requests to help reduce missed appointments
Schedule homeowner appointments directly around the owner's availability, taking into consideration his existing appointments and travel time between customer locations.
Ensure appointment details and schedules are accurate to help prevent scheduling conflicts, missed appointments, and disruptions to field operations.
Capture the homeowner's concerns and reason for requesting an inspection so the owner has an initial understanding of the situation before meeting the customer.
Include relevant customer context in appointment notes to help the owner prepare for and guide the inspection conversation efficiently, particularly when appointments are time-sensitive.
CRM & Administrative Follow-Up
Enter accurate customer information and communication notes into the CRM
Maintain records of previous appointments, property visits, and service history
Track outstanding follow-ups and unresolved customer matters
Respond to routine business emails using approved guidance
Keep relevant internal team members informed of customer requests
Follow established lead intake and appointment handling procedures
Create customer profiles for new leads, including the homeowner's name, property address, contact details, and reason for contacting the company.
Record specific customer concerns, questions, and requests in the CRM so the owner can review the information before the scheduled appointment.
Route technical roofing questions and inquiries requiring the owner's expertise directly to him. The VA may transfer the call or take a message for follow-up.
Gradually become familiar with recurring roofing-related inquiries and company procedures through training and exposure to actual customer calls, with the option to listen to the owner's responses to technical questions as part of the learning process.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, receptionist, or front desk support experience required
Back office or administrative experience strongly preferred
Excellent spoken English and professional phone communication required
Appointment scheduling and calendar coordination experience strongly preferred
CRM and customer data-entry experience strongly preferred
Experience handling inbound customer inquiries and follow-up required
Spanish-English bilingual communication is a plus
Construction, roofing, or home-services experience a plus but not required
Strong organization and ability to follow established procedures required
IDEAL CANDIDATE PROFILE
Friendly, personable, patient, and approachable
Excellent communicator who can remain calm with difficult customers
Organized and dependable with appointments and follow-up
Strong listener with accurate note-taking skills
Comfortable learning roofing terminology and company procedures
Team-oriented and willing to assist internal staff
Consistently professional throughout customer interactions
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Client CRM – Platform TBD
Calendar & Appointment Scheduling Tools
Business Phone / VoIP Platform
Email & Communication Platforms
Microsoft Office / Google Workspace
Work Schedule
Contracted Hours per Week: 40Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: first week (training): Monday-Friday, 9:00 AM-1:00 PM PST
regular schedule: 7:30 AM to 4:30 PM PST, Monday through Friday, with a one-hour lunch break.
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: first week (training): Monday-Friday, 9:00 AM-1:00 PM PST
regular schedule: 7:30 AM to 4:30 PM PST, Monday through Friday, with a one-hour lunch break.
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: English Required; Spanish/Bilingual a Plus
ACCENT PREFERENCE: Level A-B (Native Or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Utah
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We are seeking a highly customer-obsessed, strategic, and execution-driven
Senior Product Manager
to own key product areas across Workstream's platform, with a particular focus on our hiring products and experiences.
In this role, you will define your product area's strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes. You will be responsible for shaping the product story, defining success metrics, and driving investments that improve how hourly businesses attract, hire, and retain their workforce.
This role is ideal for someone who has deep experience in
hiring, recruiting, or talent technology
and thrives in fast-paced startup environments. You should love spending time with customers and users and be equally comfortable thinking strategically and diving into the details to get products shipped.
You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market.
What You'll Do
Own product strategy, roadmap, and execution for a core Workstream product area, with a focus on hiring and recruiting experiences.
Define product vision, north star metrics, and success criteria aligned with company priorities.
Spend significant time with customers, candidates, recruiters, hiring managers, and customer-facing teams to identify patterns, pain points, and emerging market opportunities.
Leverage your experience in recruiting and hiring workflows to identify opportunities to make hiring more efficient, effective, and scalable for hourly businesses.
Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions.
Build and manage relationships with strategic external partners, including job boards, recruiting platforms, integrations, and other ecosystem partners.
Conduct market, competitive, and customer research to develop and validate product hypotheses.
Take a hypothesis-driven, experimentation-first approach to product discovery and iteration.
Write detailed product specifications, user stories, and UX requirements that enable high-quality execution.
Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability.
Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions.
Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders.
Present product strategy, roadmap progress, customer insights, and business impact across all levels of the organization.
Use AI and emerging technologies to accelerate product discovery, development, and execution.
What We're Looking For
5–7+ years of Product Management experience
, ideally in SaaS, growth, marketplace, or startup environments.
Deep experience in hiring, recruiting, talent acquisition, or recruiting technology is required.
Strong understanding of the recruiting and hiring lifecycle, including candidate acquisition, job distribution, applicant tracking, screening, interviewing, hiring workflows, and/or onboarding.
Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go-To-Market and PLG motions.
Experience utilizing AI to make yourself and your team more effective.
Strong understanding of the AI landscape and emerging AI tools and applications.
Experience working in a fast-paced, scaling startup, typically under 500 employees, or demonstrated ability to thrive in high-growth environments.
Strong customer empathy and genuine enthusiasm for talking directly with users and customers.
Excellent analytical, strategic, and hypothesis-driven problem-solving skills.
Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders.
Strong partnership skills across Engineering, Design, Sales, Customer Success, Marketing, and Operations.
Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments.
Experience writing product specs, user stories, and translating business needs into product execution.
Comfortable balancing strategic thinking with hands-on execution and operating at both the 10,000-foot and 10-foot levels.
Bonus Points
Experience building products for hourly workers, restaurants, retail, hospitality, or other frontline industries.
Experience with HR tech, payroll, scheduling, workforce management, or local business software.
Familiarity with job board ecosystems, recruiting integrations, or external platform partnerships.
Experience with AI-powered recruiting or hiring products.
Experience working with offshore or distributed engineering teams.
Experience with growth product management or marketplace products.
Experience with one or more of the following product categories: ATS, HRIS, Payroll, Scheduling, Time & Attendance, or Workforce Management.
Working at Workstream
We operate with urgency, ownership, and a growth mindset.
This is not a traditional 9-to-5 role—we value accountability, flexibility, and getting results.
If you thrive in high-growth environments and are passionate about building from scratch, we'd love to connect.
Must be willing to report to the office up to 5 days a week.
What We Offer
A mission-driven and value-based company dedicated to empower deskless workers and local businesses
An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
Competitive salary and equity
Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans. Dependent coverage options vary by health plan.
In office amenities and stocked kitchen
401K Plan
Flexible PTO
Salary Range
In compliance with the California Pay Transparency Law, the base salary range for this role is between $150,000 to $175,000 in Lehi, Utah. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11783
Executive & Operations Virtual Assistant
Independent Contractor – CPT-11783 Executive & Operations Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A fast-paced logistics and last-mile delivery company operating an electric cargo bike delivery program in New York City is seeking a full-time Executive & Operations VA to provide administrative and operational support directly to the CEO.
The immediate priority is scheduling and attendance support while an existing team member is on leave. As those responsibilities transition back, the VA will shift toward broader executive support, including inbox and calendar management, follow-up, vendor coordination, paperwork, reporting, and recurring administrative tasks.
The client uses AI extensively throughout the business, including Claude and AI-supported scheduling workflows. The ideal candidate must be comfortable using AI as part of their everyday work and have experience supporting a U.S.-based business.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Scheduling & Attendance Support
Monitor scheduling requests, shift swaps, time-off requests, and availability changes
Post and track open shifts based on staffing needs
Identify same-day coverage gaps and escalate urgent issues
Track call-outs, no-shows, and attendance activity
Maintain accurate scheduling and attendance records
Communicate routine scheduling updates using established procedures
Executive & Administrative Support
Monitor and organize the CEO’s inbox
Draft routine responses and flag urgent or important messages
Manage calendar requests and meeting coordination
Maintain follow-up lists and track outstanding action items
Assist with recurring paperwork, reports, and administrative tasks
Provide dependable coverage when the CEO is busy or unavailable
Vendor & Operations Support
Follow up with vendors and other business partners on outstanding items
Open and track repair or service tickets
Organize delivery manifests, recurring reports, and shared files
Collect documentation needed for recurring reporting and reconciliation
Help ensure operational tasks continue moving through completion
AI-Assisted Support
Use Claude and other approved AI tools for drafting, summarizing, organizing information, and preparing reports
Work within existing AI-supported scheduling and administrative workflows
Review AI-generated information for accuracy
Learn and adapt to new AI workflows created by the client
Help identify opportunities to make recurring administrative work more efficient
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
2+ years as a remote executive or operations assistant for a U.S. company required
Strong written English for short, clear, and polite messages to delivery associates required
Fluency in Google Sheets (filters, lookups, basic formulas) and Gmail required
Comfort using AI tools such as Claude or ChatGPT in daily work required
Comfortable following written rules and escalating anything outside them required
Available for the full shift with backup power and internet required
Experience with Sling or another shift-scheduling tool preferred
Logistics, delivery, or staffing-agency experience, especially with Amazon DSPs, preferred
IDEAL CANDIDATE PROFILE
Highly reliable, organized, and responsive
Experienced supporting executives or operations for a U.S.-based business
Comfortable working in a fast-paced environment with a large hourly workforce
Strong judgment regarding what can be handled independently versus escalated
Direct and efficient communicator
Comfortable learning detailed SOPs and operational processes
Highly comfortable using AI in everyday work
Familiar with U.S. business and workplace culture
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Sling (Training Provided)
Google Workspace (Gmail, Calendar, Sheets, Drive)
Slack
Claude (Client Team Account)
ADP (Read-Only)
Papaya (E-Bike Repair Tickets)
Password Manager (Client-Provided)
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 7:00 AM–3:30 PM ET
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 7:00 AM–3:30 PM ET
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English Required (Spanish a Plus)
ACCENT PREFERENCE: Level A–C (Strong Written English Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
1Password helps people use technology safely. As a Security Engineer on the Corporate Security team, you’ll build and automate practical controls across identity, devices, internal tools, Software as a Service (SaaS), and the safe adoption of artificial intelligence (AI). Reporting to the Manager, Corporate Security, you’ll help protect the company while enabling teams to work securely and move quickly.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Bring 3+ years of combined experience in information technology or security engineering, along with a track record of building and shipping your own solutions.
• Write strong, maintainable code in Python, Bash, Go, or a similar language, and use application programming interfaces (APIs), webhooks, configuration as code, and continuous integration and continuous delivery (CI/CD) to build reliable tooling.
• Apply hands-on knowledge across areas such as identity and access—including single sign-on (SSO), Security Assertion Markup Language/OpenID Connect (SAML/OIDC), multifactor authentication (MFA), and role-based access control (RBAC)—as well as endpoint and device security.
• Build with AI as well as use it: work comfortably in an integrated development environment (IDE), understand the Model Context Protocol (MCP) and agentic tooling, and create automation or workflows that use AI thoughtfully.
• Use tools such as structured query language (SQL) and Amazon Web Services (AWS) infrastructure to support scheduled services, reporting, and security automation.
• Balance security goals with business needs, explain technical risks and trade-offs clearly, and collaborate effectively with IT, Engineering, Product, and other security teams.
• Bring curiosity, ownership, and a growth mindset to a remote-first environment, with an interest in broadening your scope over time and giving actionable feedback when using security products internally.
What you can expect:
• Build and automate controls across identity and access, endpoint and device security, internal tools, SaaS, and AI and agentic usage.
• Take well-scoped security engineering problems from design through implementation and steady-state operation.
• Create integrations, visibility, detection, and reporting that make security work more reliable and reduce manual effort.
• Help evaluate and de-risk new AI tools and workflows, including how agents access systems and use tools, then translate those decisions into practical controls.
• Contribute to initiatives involving device trust, software authorization, security automation, and other safeguards that protect the company’s systems and data.
• Partner with IT, Engineering, Product, vulnerability management, security operations, and other teams to integrate controls into broader initiatives.
• Participate in the Corporate Security on-call rotation and security incident response, supporting the operational health of the systems and controls the team owns. Additional compensation is provided for on-call, and you’ll have opportunities to grow into larger areas of ownership over time.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $175,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Resellers are a major route for organizations to buy Claude. Our reseller program runs across two motions: hyperscaler resale, where partners resell Claude through the cloud marketplaces (AWS Bedrock today, Google Cloud Vertex AI and Microsoft Foundry to follow), and direct resale, where partners resell on Anthropic paper through our own quote-to-order and billing systems. Each motion brings its own agreements, systems and cloud counterparts, and the program is expanding across regions at the same time.
As our Resale Operations Lead, you will run resale operations: how resellers get authorized, transact, get reported on, get paid and get supported, across both motions and every live cloud. The resale business team sets the strategy and the commercial framework. You will build and run the processes, playbooks and team that put that framework into practice, and keep them reliable as volume grows.
This is an operator and builder role, not a partner manager role. You will be hands-on in the detail of a private offer or a partner quote while you build the team, the vendor coverage and the Claude-powered automation that keep resale operations from growing in line with partner count.
Reporting to Head of Partner Operations and Systems · San Francisco or New York based
What you'll do
Lead the resale operations team: set priorities, coach the reseller operations managers, and keep every region on the same playbooks rather than a set of local processes.
Build the resale runbook and launch kit across AWS, Google Cloud and Microsoft, so that authorizing, onboarding and supporting a reseller works the same way wherever it can, and each new cloud comes online from the kit.
Run hyperscaler resale operations: marketplace authorizations and private-offer processing with the cloud alliance teams, and operational escalations with AWS, Google Cloud and Microsoft, raised through the cloud alliance teams.
Stand up direct resale operations: partner quotes in Salesforce CPQ, order forms, booking and provisioning, and commit tracking and true-ups, working with Deal Desk, Commercial Operations, Finance and Tax.
Operate the program rules as controls that can actually run: deal registration to the published policy, eligibility checks, margin and rebate data, and the unauthorized resale process. Flag early what cannot be operated yet.
Own the reseller transaction data, so that every reseller transaction traces to an end customer under the attribution rules Partner Strategy and Operations governs, partners are paid accurately and partner-sourced revenue can be measured.
Scale through vendors and Claude: propose which resale work moves to outsourced teams or to Claude, run the vendor team's resale scope to a stated quality bar, and build automations with human checkpoints where a wrong decision carries risk.
Run resale on a scorecard: application decision time, registration cycle time, attribution coverage, payout accuracy and launch readiness. Use it to tell the team and leadership what to fix next.
What might make you a good fit
Channel, reseller, distribution or partner operations experience at a technology company, including managing a small team.
Hands-on depth in both motions: cloud marketplace resale (authorizations, private offers, deal registration) and direct or contract-based resale (quote-to-order, partner billing).
A track record of building a resale or channel operations process from an early stage and running it as volume grew.
Fluency in order-to-cash, including Salesforce CPQ or a comparable tool and the Finance, Deal Desk, Legal and Tax coordination that comes with it.
Experience managing outsourced or vendor teams: scope, service levels, quality sampling and performance feedback.
Sound judgment while the program is still moving. You can make the call with incomplete information, hold a control under pressure from sales or a partner, and keep the relationship intact.
A builder's mindset and clear writing. You use tools like Claude to automate your own work, and you document what you build so a new teammate or vendor lead can run it.
Strong candidates may also have
Experience on the partner or marketplace side of a hyperscaler, or in operations at a major distributor.
Experience running partner rebate, margin or incentive operations, or launching a resale program in EMEA or APAC.
Familiarity with the Claude API, Claude Code or MCP.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Legal, Compliance, and Public Affairs team
The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products.
About the role
Affirm seeks a practical, proactive, and people-oriented transactional attorney to join our Commercial Legal (Revenue) team. You are pragmatic, solutions-oriented, and comfortable balancing risk with business velocity in a high-growth, technology-driven environment. You will partner closely with Sales, Strategic Partnerships, and other cross‑functional teams to negotiate and manage a range of global commercial transactions. In addition to managing a busy deal pipeline, you will help design and improve processes, playbooks, and programs that increase efficiency so the team can scale with company growth.
What you'll do
Lead negotiation, drafting, and execution of a wide range of global commercial agreements, including highly complex and new markets agreements. Manage a high volume of deals with speed and sound judgment
Design, implement, and continuously improve playbooks, contract templates, negotiation guides, and other projects that enable the team to operate efficiently at scale. Identify friction points and build solutions that reduce cycle time without sacrificing quality
Work closely with Revenue, Product, Finance, Risk, Information Security, Privacy, and other teams to provide clear, practical guidance
Serve as a proactive, strategic business partner to stakeholders across the organization
Develop and deliver training and resources that empower business partners to self-serve on routine commercial legal matters, increasing team capacity and reducing bottlenecks
Build collaborative and effective working relationships with various teams in the U.S. and internationally
What we look for
JD and active membership in good standing with at least one U.S. state bar
5+ years of relevant transactional experience in-house at a technology company or in a technology practice group at a top law firm
Exceptional drafting skills
Experience in fintech, payments, or financial services
Experience supporting global or multi-jurisdictional transactions (e.g., Canada, US, UK/EU, Australia)
Strong working knowledge of data protection and privacy regimes such as GLBA, CCPA, GDPR, APPs, and PIPEDA
Proven ability to manage high deal volume while maintaining quality, consistency, and attention to detail
A track record of building or improving legal processes, playbooks, templates, or other operational tools in a high-growth environment
Clear, concise communication skills, with the ability to distill complex legal and commercial issues into plain language
Collaborative working style, with experience guiding cross-functional teams toward practical, win-win outcomes
Intellectual curiosity and creative problem-solving instincts: you learn new products and business models quickly and enjoy finding solutions to novel challenges
Proactive, self-starter mentality with a bias for action
Excellent judgment, and ability to make timely, pragmatic, and business-focused decisions in ambiguous situations with imperfect information
Humility, integrity and a sense of humor; you take your work seriously, but not yourself
Pay Grade
- M
Equity Grade
- 6
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $185,000 - $245,000
USA base pay range (all other U.S. states) per year: $164,000 - $224,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Chiang Rai, Chiang Mai, Thailand
Are you a skilled Mien interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mien and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mien
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mien
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Warsaw, Poland
On behalf of
FinTech Client #3
, SD Solutions is looking for a talented
Squad
Lead.
As a Squad Lead, you will be responsible for the team's technical leadership, domain design, and day-to-day execution. You will collaborate closely with product managers and business stakeholders to define priorities and deliver impactful solutions that align with key business goals. We are looking for someone who can drive end-to-end ownership, balance business needs with strong engineering practices, and help shape the direction of our products.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Technical Architecture—Lead the technical architecture and system design for core products and services within your domain.
Team Leadership—Guide a multidisciplinary squad of frontend, backend, and data engineers through implementation, delivery, and iteration.
Stakeholder Collaboration—Work closely with product managers and business stakeholders to translate requirements into scalable technical solutions.
Strategic Alignment—Ensure development aligns with business objectives, long-term system health, and team's engineering standards.
Quality—Conduct and lead design reviews, code reviews, and performance optimization efforts.
Culture Building—Drive a culture of technical excellence, ownership, and continuous improvement.
Operational Excellence—Oversee system reliability, monitoring, and incident response within your domain.
Requirements:
4+ years of leadership experience, guiding engineering teams and making architectural decisions
5+ years of software engineering experience, with a strong focus on scalable architecture and system design
Very strong backend expertise: Kotlin/Java preferred stack; .NET acceptable (requires learning curve); Python possible
Proficiency in modern system architecture with large-scale and high performance.
Impact driven—use data to make sure every task moves the needle and utilize your resources to maximize the team's impact.
Team player with strong communication skills and someone who thrives working in a fast-paced environment.
Creative, solution-oriented, and able to maintain a ‘can do’ attitude, with the ability to work efficiently under pressure and uncertainty. Adapt quickly to changing business needs.
Familiarity with microservices architecture and distributed systems.
B.Sc. in Computer Science or equivalent.
Fluent in English.
Preferred Experience:
Experience with software development in Kotlin or Java.
Experience with Front End technologies.
Experience with mobile technologies.
Leading a multidisciplinary team.
Familiarity with microservices architecture and distributed systems.
Solid understanding of AWS or similar cloud platforms.
Expertise in the Spring Framework.
Proficient in both relational (e.g., MySQL) and non-relational databases (e.g., MongoDB).
Familiarity with message queue technologies such as Kafka, SQS, RabbitMQ, or similar.
Experience with AI development tools like Cursor and Claude Code
About the company:
A fintech company that builds point-of-sale financing and consumer credit products for everyday service businesses. Their solution is deployed at thousands of service locations — including auto service centers, dental offices, optical clinics, and veterinary practices — and is managed through a no-fee mobile credit card.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
УдалённоRemote (Canada)
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