Location: Chantilly, VA, United States
Cleared Custodian with TS/SCI Clearance with CI-Poly
Chantilly, VA
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The Cleared Custodian supports facility operations by performing routine cleaning and maintenance within secure work environments. This role is responsible for maintaining cleanliness, restocking supplies, and ensuring orderly and safe conditions in accordance with security and facility standards. The Cleared Custodian operates within controlled areas and is expected to follow established procedures while maintaining a professional work environment.
Key Responsibilities
Perform routine cleaning of secure work areas
Maintain cleanliness and organization of facility spaces
Restock supplies as needed
Follow security guidelines while working in controlled environments
Support a safe, clean, and professional work environment
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required
Citizenship
: U.S. Citizen
Required Experience
:
Ability to perform routine custodial tasks
Ability to follow instructions and maintain reliability
Strong attention to cleanliness and facility standards
Physical Requirements
:
Ability to lift and carry up to 40 lbs
Ability to stand, walk, bend, and move throughout the facility for extended periods
Ability to perform repetitive cleaning motions (wiping, sweeping, mopping)
Ability to work in restricted or controlled areas as required
Preferred Qualifications
Prior custodial or facility support experience with basic familiarity of safety procedures
Experience working in secure facilities
Work Schedule & Conditions
Schedule
: Monday–Friday
Shift Availability
:
1st Shift: 0600–1430
2nd Shift: 1400–2230
3rd Shift: 2200–0600
Hours
: Guaranteed 40 hours per week
Overtime
: Overtime is a requirement for this contract and is based on client needs (40–50 hours per week)
Compensation & Benefits
1st Shift Rate
: $ 28.07 per hour + H&W
2nd Shift Rate
: $ 32.07 per hour + H&W
3rd Shift Rate
: $ 32.07 per hour + H&W
Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Arlington, VA, United States
Job Title
Cleared American Guard
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
OCONUS
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
This position requires a one-year contract and is located outside of the continental United States (OCONUS).
Key Duties
Ensure that all persons, packages, bags, boxes, crates, vehicles, or other means of introducing material onto the construction site or into the secure areas are inspected for questionable or prohibited items.
Denying introduction of prohibited materials such as explosives, weapons, electronic devices, or other items as specified by the Accrediting Official (AO) or designee.
Conducting random inspections of all site areas to ensure no prohibited materials have been brought on to the site. All suspicious materials or incidents shall be brought to the attention of the SSM or TL.
Surveil the perimeter and internal secure areas through the use of Government-furnished closed-circuit television (CCTV) systems and other intrusion detection systems (IDS).
Rove the construction site after-hours, per the Site Security Manager’s orders, to protect the integrity of Controlled Access Areas (CAA) and its materials.
Requirements
Hold an
active Top Secret Clearance
.
Successful completion of a DoD SE 630 (CAG course).
Minimum of three (3) years of military experience as a Military Police Officer, Marine Security Guard, or similar force protection position with three years’ experience as a security watch stander whose duties included the use of alarm systems, metal detectors, x-ray devices and closed-circuit television. (Honorable discharge is required if applicable)
High school diploma or GED.
Meet certain medical and physical fitness requirements and able to deploy to remote locations with all medications for up to one year.
Hold an active passport.
Read, write, and speak English fluently.
Compensation
Competitive Hourly rates.
Medevac and travel insurance.
Contract completion bonus.
Department of State Cleared American Guard Training course.
Per Diem provided at Department of State rates.
Uniforms to include appropriate weather based on location.
Overseas lodging provided.
Questions?
Please reach out to
lolney@idsinternational.com
for additional questions or information.
Location: Fort Bragg, NC, United States
Facility Operations Manager
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Facility Operations Manager (FOM) to support the management and operation of an Army Mission Command Training Center/Complex. The FOM will support facility management activities and coordinate maintenance, security, safety, and Directorate of Public Works (DPW) support requirements.
Key Duties
• Facility management and operations of an Army Mission Command Training Center/Complex.
• Supervision of maintenance, security, and safety of facilities.
• Perform humidity/air conditioning and controls checks.
• Submit and track DPW services or work orders for AC/heat, plumbing, electrical, etc.
• Support requirements in accordance with Army Directorate of Public Works (DPW) regulations and procedures.
Requirements
• Bachelor’s degree. Ten years of Special Forces experience may substitute for academic degrees.
• Secret clearance.
• Two years of experience in facility management and operations of an Army Mission Command Training Center/Complex.
• Two years of experience in supervision of maintenance, security, and safety of facilities.
• U.S. Army Directorate of Public Works (DPW) Repair and Upgrade (R&U) training and experience.
• Experience performing humidity/air conditioning and controls checks.
• Experience submitting and tracking DPW services or work orders for AC/heat, plumbing, electrical, etc. with emphasis on Army Directorate of Public Works (DPW) regulation and procedures.
Preferred Qualifications
• Certified Project Manager.
• Experience performing key control and fire marshal functions.
• Defense Information Systems for Security (DISS) training.
• Excellent interpersonal and communication skills.
• Attention to detail and project coordination skills.
• Four years’ experience as a senior supervisor.
• Two years of management and operations experience of a Training Center or Complex (MTC, NTC, JRTC, etc.).
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Job Title
Logistician II
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking an experienced Logistician II to support Army logistics and supply operations. The selected candidate will be responsible for supporting supply activities, maintaining property accountability, and ensuring the efficient management of government equipment and materials. This role requires experience with Army supply programs and the ability to perform activities related to ordering, receiving, storing, issuing, and tracking supplies. The Logistician II will also support property accountability efforts, hand receipt management, and inventory processes to ensure operational readiness and compliance with Army requirements.
Key Duties
• Perform all functions of a supply operation in support of an Army activity.
• Order, receive, store, issue, and track supplies and equipment.
• Take actions to expedite the receipt of parts and required materials.
• Research alternative sources for supply items when necessary.
• Maintain accountability of government property.
• Administer and maintain hand receipt records and documentation.
• Conduct inventories of Army property in accordance with established procedures.
• Maintain supply records and supporting documentation.
• Assist with asset tracking and property management activities.
• Coordinate with stakeholders to support logistics and supply requirements.
Requirements
• High school diploma or GED.
• Active Secret security clearance required.
• Minimum of five (5) years of experience with Army supply programs.
• Demonstrated experience performing all functions of a supply operation in support of an Army activity, including ordering, receiving, storing, and issuing supplies.
• Demonstrated experience taking actions to expedite receipt of parts.
• Demonstrated experience researching alternative sources for supply items.
• Demonstrated experience performing property accountability functions.
• Demonstrated experience administering hand receipt procedures.
• Demonstrated experience conducting inventories of all types of Army property.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Logistician – II (Logistician)
Why IDS?
IDS delivers innovative, mission-focused solutions that support national security and critical operations. By combining deep technical expertise with operational excellence, we help solve complex challenges across government and defense environments. At IDS, you’ll contribute to impactful missions supporting readiness and operational success.
Location
Muscatatuck, Indiana
Job Description
IDS is seeking a detail-oriented
Logistician II
to support supply chain and logistics operations within a DoD environment. This role requires experience in Army supply systems, procurement processes, and property accountability.
The ideal candidate will support full-spectrum supply operations, ensuring materials and equipment are properly managed, tracked, and available to meet mission requirements.
Key Responsibilities
Perform
end-to-end supply operations
including ordering, receiving, storing, and issuing materials
Support
procurement and contracting activities
in a government or military environment
Maintain
property accountability
, including hand receipts and inventory management
Conduct
inventories of Army property
and ensure accurate tracking and documentation
Expedite delivery of critical supplies and identify
alternate sourcing options
as needed
Ensure compliance with
Army logistics policies, FAR, and DFARS regulations
Utilize systems such as
CHESS
to support procurement and lifecycle management
Coordinate logistics activities to support operational readiness
Requirements
Education
Bachelor’s degree in Business Administration, Supply Chain Management, or related field
OR
equivalent experience in lieu of degree
Experience
Minimum of
5 years of experience in Army Supply and Services Career Management Field
Minimum of
3 years of experience in procurement or contracting
, preferably within a
government or military environment
Experience performing:
Supply operations (ordering, receiving, storing, issuing)
Property accountability and
hand receipt management
Inventory management of
Army property
Strong understanding of:
FAR and DFARS regulations
Army procurement policies and procedures
CHESS system
Desired Skills
Strong organizational and attention-to-detail skills
Ability to manage multiple logistics priorities simultaneously
Strong knowledge of
Army logistics systems and processes
Effective communication and coordination abilities
Experience in
mission-driven or operational environments
Security Clearance
Active Secret clearance required
Location: Annapolis Junction, MD, United States
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailor's solutions for a diverse range of government, military, nonprofit, and public-sector clients. Outstanding past performance built IDS’s reputation as the leading provider of support for multifaceted operations.
Locations
Annapolis Junction, MD
Position Overview
The Access Control Specialist (ACS) supports secure construction operations by controlling access to facilities hosting or preparing to host U.S. Government information. This role is responsible for managing access control points, screening personnel and materials, conducting patrols, and ensuring compliance with the Construction Security Plan (CSP). The ACS operates within a secure construction environment and is responsible for identifying and reporting security incidents in accordance with established escalation procedures.
Key Responsibilities:
Control and monitor access to secure construction areas and verify badges and authorizations
Inspect personnel, materials, and equipment in accordance with CSP and Post Orders
Conduct interior and exterior patrols and document all activity
Identify, document, and report security incidents, discrepancies, or power loss
Coordinate with CSTs for delivery inspections and alternative entrance access
Perform duties in compliance with the SOW, CSP, and Guard Orders
Ensure only authorized personnel, materials, tools, and vehicles are granted access
Conduct required inspections and walking patrols to maintain security coverage
Required Qualifications
Clearance: Active Secret clearance required (JPAS/DISS)
Citizenship: U.S. Citizen
Age Requirement: 21 years or older
*Note this is a government, not a company, requirement
Required Experience
Experience in access control or security for classified facilities or construction sites
Ability to control access points and screen personnel and materials
Ability to conduct walking patrols and maintain security presence
Ability to complete security documentation and reports
Ability to conduct extended walking patrols
Physical Requirements
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Familiarity with Construction Security Plans (CSP), incident reporting, and patrol tracking systems preferred
Work Schedule & Conditions
Standard Schedule: Monday–Sunday
Guaranteed Hours: 48 hours per week across 4–5 days (dependent on shift)
Overtime Hours: Some overtime available
Flexibility Requirements: Must be available to support weekend shifts on a rotating schedule
Compensation& Benefits
Local Rate: $ 27.00 per hour
OT Rate: $ 40.50 per hour (for hours worked over 40/week)
Benefits: Health, 401(k), PTO & Sick Leave, Paid Holidays
Benefits transfer between contracts as an IDS employee
Apply
Join IDS International’s Cleared Programs team supporting secure and mission-critical environments.
Apply to learn more about this opportunity. A Cleared Programs Recruiter will contact you to discuss the position and next steps—please monitor your email.
Additional Information
Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Employees may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds, though requirements may vary depending on the position. Regular and predictable attendance is essential.
If you are unable to apply through the portal and require assistance or accommodation, please contact
accommodation@idsinternational.com
.
Please do not submit resumes or applications to this email address.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
IDS International offers a
referral bonus program
. If you know someone with an active clearance who may be a good fit, we encourage you to refer them for consideration.
IDS International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Questions?
kthompson@idsinternational.com
Location: Annapolis Junction, MD, United States
Access Control Specialist (ACS) with Secret Clearance
Annapolis Junction, MD
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The Access Control Specialist (ACS) supports secure construction operations by controlling access to facilities hosting or preparing to host U.S. Government information. This role is responsible for managing access control points, screening personnel and materials, conducting patrols, and ensuring compliance with the Construction Security Plan (CSP). The ACS operates within a secure construction environment and is responsible for identifying and reporting security incidents in accordance with established escalation procedures.
Key Responsibilities
Control and monitor access to secure construction areas and verify badges and authorizations
Inspect personnel, materials, and equipment in accordance with CSP and Post Orders
Conduct interior and exterior patrols and document all activity
Identify, document, and report security incidents, discrepancies, or power loss
Coordinate with CSTs for delivery inspections and alternative entrance access
Perform duties in compliance with the SOW, CSP, and Guard Orders
Ensure only authorized personnel, materials, tools, and vehicles are granted access
Conduct required inspections and walking patrols to maintain security coverage
Required Qualifications
Clearance
: Active Secret clearance required
Citizenship
: U.S. Citizen
Age
: 21 years or older
*Note this is a government, not a company, requirement
Required Experience
:
Experience in access control or security for classified facilities or construction sites
Ability to control access points and screen personnel and materials
Ability to conduct walking patrols and maintain security presence
Ability to complete security documentation and reports
Ability to conduct extended walking patrols
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Familiarity with Construction Security Plans (CSP), incident reporting, and patrol tracking systems preferred.
Work Schedule & Conditions
Standard Schedule
: Monday–Sunday
Guaranteed Hours
: 48 hours per week across 4–5 days (dependent on shift)
Overtime
: Some overtime available based on client needs
Flexibility Requirement
: Must be available to support weekend shifts on a rotating schedule
Compensation & Benefits
Rate
: $ 30.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
*Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: (Multiple States), United States
Improvado
is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
The Account Executive uncovers business pains, articulates ROI, and builds the business case that helps prospects modernize how their marketing data works. You'll own a territory end to end — from first outreach to signed contract.
Your buyers are marketing leaders, marketing ops and RevOps, and the data and analytics teams behind them. Some come to us; many you'll go and find yourself. It's a consultative, multi-stakeholder sale with a technical validation stage, so you'll work closely with our Sales Engineers along the way.
Responsibilities
Achieve a quarterly revenue quota across new business and expansion in your territory.
Proactively generate new pipeline — you'll be expected to self-source at least 35% of your own opportunities, not just work inbound.
Own the full sales cycle: discovery, demo, technical validation with a Sales Engineer, business case and ROI, executive presentation, negotiation and close.
Build multi-threaded relationships — bring the technical evaluator, the budget owner, and your champion into the process early rather than running a deal through a single contact.
Qualify with discipline. Confirm budget, decision path, and the real cost of doing nothing before pulling in technical resources — and walk away early from deals that aren't a fit.
Become an expert at using Improvado's software, and at the marketing problems it solves.
Coordinate the internal resources needed to win — Sales Engineering, Marketing, Customer Success — and keep every deal moving.
Keep the CRM accurate and forecast honestly.
Use AI in your day-to-day workflow — account research, call prep, follow-ups, first drafts. We'll expect you to work the way the company works.
Leverage your creativity, intellect, and attitude in order to win new business.
Qualifications
5+ years in a quota-carrying, full-cycle SaaS Account Executive role.
2+ years of experience in the MarTech/AdTech space.
A track record of carrying and hitting a significant annual quota — you can walk through your numbers year by year with real examples.
Experience selling to large enterprise organizations with multiple stakeholders and formal buying processes.
Real outbound prospecting experience — you've built pipeline from scratch, not only worked inbound.
Familiarity with ad platforms and the digital marketing funnel, and the metrics marketers are measured on.
Comfortable in a technical sale — you can hold a credible conversation with a data team and then reframe it for a marketing leader.
Experience in successfully initiating sales cycles with C-level executives.
Ability to thrive in a constantly changing and evolving work environment.
Emotional intelligence, natural curiosity, strong listening skills, and coachability.
Superior communication and organizational skills.
Comfortable with a modern sales stack (CRM, call recording and coaching tools, prospecting and enrichment tools, LinkedIn Sales Navigator) and with using AI tools in your own workflow.
Experience working in a startup.
Nice to have
Experience selling to or working inside agencies.
Formal training in a qualification methodology (MEDDIC / MEDDPICC or similar).
What We Offer:
Remote-first environment
Competitive compensation
Medical and dental benefits
401K plan
Unlimited PTO
Paid holidays
Professional development reimbursement
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Paris
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🐼 WHO WE ARE
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.
We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.
By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.
Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.
🤘 HOW WE DO IT ?
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
🎯 What drives us — We're obsessed with helping our members live healthier
Mission is the Boss: long-term thinking, seeking our mission success above all else.
Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.
🏆 How we build excellence — We hire the best people and give them platform to succeed
Champions of excellence: extremely high standards and talent density.
Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.
Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously
🤝 How we grow together — We help each other improve through honest feedback and bold thinking
Optimistic alchemy: optimists who collaborate with genuine care and support teammates.
Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally
Bold & creative contrarians: think differently to achieve greatness, try new approaches
⚡ How we move fast — We fight complexity and focus on what matters most
Disciplined in execution: taking decisive actions with focus that compounds success over time
Fight for simplicity: only high impact processes, smart frugality
🚀 Your mission
Enterprise is our fastest growing market segment and represents a unique opportunity for Alan to become the health partner of millions of members by 2030.
Strengthening this segment is a high priority : we are doubling down to accelerate on the foundations set this year, increasing our reach, reinforcing our offer and positioning in order to support a growing number of larger companies in France.
As an Enterprise Sales & Strategy Associate, you will play a key role in helping us structure our approach to Very Large companies (> 3,000 employees). You will work closely with a team of 2 Senior Account Executives, 1 Business Developper and our Business Segment Lead, supporting them with closing deals and driving various growth-related projects.
You will be responsible for:
- Deal support: partnering with Account Executives on their deal strategy, account mapping, meeting preparation and pitch presentations in order to tailor our approach.
- Prospecting Support: Collaborating with Business Developers and Account Executives to build and deploy targeted prospecting strategies through account mapping, lead qualification, C-Level outreach, cold-calling and nurturing campaigns.
- Tender management and RFP (Request for Purchase) Library: orchestrating tender answers with a dedicated taskforce (ops, marketing, pre-sales, sales, top management), with ownership of specific sections and content to build. Ideal to shape project management skills!
- Networking & Brand Awareness: identifying events to participate to and personas to meet for our Founders and Senior Execs to make Alan more visible among decision-makers
- Process Scaling: auditing existing sales processes (CRM, minutes of meeting automation, meeting prep framework….), identifying and implementing improvement areas
- Go to Market Strategy: along with the crew lead or the Business Segment Lead, opportunity to dig deeper into a topic to crack (Unions market in France, brokers market…)
⭐ IS IT YOU WE’RE LOOKING FOR?
You would be a great fit at Alan if most of this sounds like you:
- Are fully fluent in French & English (written and spoken)
- Are analytical and think strategically : selling to very large accounts asks for the ability to map organizations to find the best interlocutor and have a clear picture of our positioning on the health insurance market
- Have a strong business sense: bringing a disruptive vision on a conventional market such as health insurance is hard. It requires the ability to convince high level stakeholders and be able to outline our product's impact at a strategic level.
- Are self-organized and autonomous: you are well-versed in missions requiring precision and reliability. You are able to manage a project from start to finish with minimal external assistance.
- Communicate effectively: given the number of internal stakeholders with whom Very Large Sales interact on a daily basis, the ability to communicate with clarity is essential.
- Display a growth mindset: you know how to ask for and receive feedback in order to grow and take the best of this experience to set you up for success in your early professional life.
- Excel at teamwork: given the strategic implications of our Very Large business segment, volume and timeline of work, you have the ability to lead transversal initiatives towards a particular objective.
- Show versatility: given the scope of work, you should be able to jump from one topic to another
- Have a strong product and “Tech” sense: Alan is an innovative company offering the most high-end healthcare software on the market. In order to thrive in selling it, you need to enjoy deep diving in the technical dimension of the software industry.
Level considered for this position is between A0 and A2.
We're looking for someone to start in January 2027, ideally for a 6-month internship.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Flexible office. Amazing office space at our HQ quai de Valmy
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible working hours. Organize your time as you wish.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for a founding Professional Services Consultant who is Ramp’s deepest product expert, a hands-on builder, and a strategic thought partner to the finance teams we serve. You work as an extension of the customer's team: you're embedded in their strategy, you understand where their finance organization is headed, and you do the execution work to get it there. You map their current-state workflows, design the future state, and configure Ramp to match it.
You’re dialed into the roadmap, driving transformation across their platform and finance orgs. You get customers live fast, and in some cases stay on as their ongoing partner, optimizing their Ramp environment and advising strategically as the business grows.
You'll work across a portfolio of enterprise accounts in partnership with Customer Success during activation, and Account Managers beyond implementation.
WHAT YOU’LL DO
OWN CUSTOMER DELIVERY
- Discovery and process mapping — Run workshops to analyze current-state finance workflows across spend, procurement, AP, expense, travel, and close. Diagnose where time and money are actually leaking, and define the optimal Ramp solution.
- Solution design — Design and document the end-to-end solution: persona-based workflow design, approval and policy architecture, configuration blueprints, and deployment documentation that a customer admin can maintain after go-live.
- Hands-on configuration — Execute the core functional workstream. Configure Ramp to match the approved design: policies, approval chains, accounting rules, GL and dimension mapping, entity and multi-currency structures, roles and permissions.
- Integrations and data — Work with customer IT, accounting, and security teams to scope and validate ERP and HRIS integrations, map and reconcile data, build against Ramp's APIs where standard connectors don't reach, and clear security reviews.
- Agentic workflow enablement — Configure and tune Ramp's agentic finance capabilities for each customer's context: agent behavior, policy logic, prompt and rule design, exception handling. Help the customer's team understand what to hand to an agent and what to keep.
- Training and enablement — Build and deliver the enablement program: admin certification, end-user training, train-the-trainer sessions, office hours, and the documentation and in-product guidance that make it durable. Enablement is a deliverable, not a slide at the end.
- Quality assurance and hypercare — Own QA: build test scenarios, coordinate User Acceptance Testing, resolve defects, and run post-go-live hypercare until the customer is stable.
- Adoption support — Consult on organizational change management alongside the CSM, and drive the functional adoption work that makes value stick after the project closes.
IMPROVE HOW WE DELIVER
- Document implementation approaches, customer needs, and lessons learned so the team can reuse what works
- Help the Senior Manager, Professional Services refine playbooks, templates, tooling, and workflows based on delivery experience
- Use customer feedback and delivery data to spot patterns, improve execution, and share practical recommendations
- Contribute to enablement materials and share product and implementation knowledge with teammates
PARTNER CROSS-FUNCTIONALLY
- Maintain expert knowledge of the entire Ramp product suite, roadmap, APIs, and the third-party ecosystem it integrates with
- Build the reusable assets that make the practice faster: configuration accelerators, templates, internal tooling, scripts, and best-practice guides — including AI-built tooling of your own
- Partner with Sales, Customer Success, Account Management and Support to make the handoff from presales to implementation to steady state seamless
- Bring patterns back to Product and Engineering: what customers keep asking for, what keeps breaking, what the product should do natively instead of being configured around
WHAT YOU’LL NEED
- Minimum of 1+ year at Ramp and a self proclaimed product expert, ability to not only consult on workflows but execute the build in product.
- 3+ years in a customer-facing professional services, implementation, or solutions consulting role — with a track record delivering SaaS implementations at mid-market and enterprise scale
- Hands-on builder — You configure, troubleshoot, and ship yourself.
- Finance systems and process knowledge — Real working understanding of finance operations: the close, AP and expense workflows, approval and policy design, GL and chart-of-accounts structure, and how an ERP actually gets used. Hands-on with NetSuite, SAP, Oracle, Sage, Workday, QuickBooks, or Xero.
- AI fluency as a daily habit — You already use AI to accelerate delivery: to build configurations, generate documentation and training material, analyze customer data, and automate the repetitive parts of the job. Experience with AI workflow configuration — agent customization, prompt engineering, tuning — is a strong plus.
- Enablement and training ability — You can teach. You've built training programs, run rooms of skeptical users, and produced documentation people actually use.
- Multi-project discipline — You can prioritize across several concurrent engagements and hit committed dates on all of them.
- Excellent communication — You translate complex technical concepts into clear, actionable business solutions, and you write well enough that your deliverables go to a CFO without an edit pass.
NICE-TO-HAVES
- Prior experience implementing spend management, procure-to-pay, expense, or corporate card platforms
- Accounting or finance background (CPA, FP&A, controllership, or accounting operations)
- Experience building agentic or AI-powered workflows for customers at scale
- Familiarity with project management essentials and tooling (scope, schedule, budget; Smartsheet, Asana, Linear, Monday)
- Big 4 or systems integrator consulting background
- Experience in high-growth environments where the methodology was still being written
- Willingness to travel up to 25% for critical project milestones
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote
Workplace: Remote
ABOUT OPTIMUM
Optimum is building the world's first data acceleration network for any blockchain. Powered by Random Linear Network Coding (RLNC), Optimum scales network speed, robustness, and throughput by orders of magnitude.
Co-founded by Muriel Medard, co-inventor of RLNC, and a team of industry experts, Optimum introduces a breakthrough in Web3 infrastructure. Our infrastructure enables high-speed data propagation, fast access, and secure updates, scaling the world computer. Backers include 1kx, Spartan, Robot Ventures, Finality Capital, Triton Capital (fka Kraken Ventures), CMT Digital, SNZ, and others.
Learn more at getoptimum.xyz http://getoptimum.xyz
ABOUT THE ROLE
We're hiring a Jr. Software Engineer to join the Optimum team and turn product ideas into working prototypes. You'll work closely with our CTO and CPO to build, test and benchmark our solutions against the competition.
This role is deliberately focused. Your job is product discovery through code: build it, measure it, learn from it, and help us find a good fit for our users.
WHAT YOU'LL DO
- Build working prototypes of new ideas alongside the engineering and product team.
- Design and run benchmarks that compare our prototypes with competing solutions, and report results clearly.
- Work with the product team to understand how our users operate, where performance matters most to them, and what they'd pay for.
- Iterate quickly: ship a prototype, present findings and gather feedback, decide what to keep, and move on.
- Use AI coding tools such as Claude Code and Cursor to prototype faster, so you spend your time on testing ideas rather than boilerplate.
- Help shape the roadmap by bringing data and working demos, not just assumptions.
WHAT WE'RE LOOKING FOR
- Strong hands-on software engineering skills and a track record of shipping, such as open-source work or side projects.
- Strong hands-on full-stack engineering skills, from backend services and APIs to web front ends, with a record of shipping things such as open-source work or side projects.
- A prototyping mindset: comfortable building something rough to answer a question, then refining what works.
- A competitive streak and curiosity about how your work stacks up against alternatives.
- Comfort with performance measurement and benchmarking.
- Clear written communication and the ability to work with a distributed team.
NICE TO HAVE
- Experience with Go or another systems language on the backend, and React or TypeScript on the front end.
- Familiarity with real-time data systems, latency-sensitive applications, or high-performance workloads.
- Experience with blockchain networks, P2P networking, or trading and MEV workflows.
- Experience working directly with product or business stakeholders.
WHAT WE OFFER
- Work on hard problems at the edge of networking, blockchain market structure, and decentralized systems.
- Close collaboration with a small, senior, cross-functional team.
- Competitive compensation, equity, and flexibility.
- Flexible time off.
- Fully remote.
- Work from wherever you do your best thinking. Most of the team operates on ET or CET, so we look for meaningful overlap with those windows (at least 5 hours per day).
This is a 4 month contract with the potential to extend.
Location: United Kingdom, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
This role is fully remote, offering you flexibility to work from anywhere within the UK.
Your new role
As an Implementation Manager, reporting directly to a member of the Implementation Senior Leadership Team, you'll play a pivotal role in Olo's Customer Experience Team, helping to guide new and existing brands at their most transformative points to leverage Olo's products and services. Your work will directly impact the evolution of Olo’s product offerings by leveraging your product and industry knowledge to understand and address the unique goals and business processes of our customers. You'll also provide increasingly complex product expertise to customers, and collaborate with Project Managers, Technical Specialists, Product Managers, Support, and Leadership teams. You will have a direct impact on change management initiatives throughout the organization, and work alongside cross-functional peers to identify and contribute to process improvements, finding efficiencies to provide a seamless customer experience.
How You’ll Make An Impact
Responsible for a portfolio of projects involving product and platform integration work with various intricacies and evolving objectives and ensures successful outcomes.
Displays expert levels of understanding of Olo’s breadth of product offerings and how they interact with customers’ tech stacks.
Working with the customer, provides advanced technical troubleshooting and support for customer implementations addressing issues where possible and/or escalating according to established protocol with cross-functional teams.
Plays an active role in partnerships to support ongoing product and integration developments.
Leads efforts to identify and advocate for potential new product enhancements that can benefit customers or internal operations.
As needed, work with external product partners to resolve bugs that occur in an active customer implementation.
Conducts customer training on proper product integration best practices and troubleshooting.
Acts as a partner to the product team to amplify product changes and updates, ensures the team is educated on them, and fully understands the impact to the business and customer experience.
Actively participates in initiatives to improve Implementation velocity in collaboration with Olo leadership and the Implementation Team.
Identifies and understands our customers’ unique environment where Olo's products are implemented and provides guidance on best practices.
At times, may collaborate with Sales to participate in technical product discovery work in support of new opportunity business objectives.
Acts as a point of escalation across teams and responsible for navigating the issue through to resolution.
May partner with people managers to review metrics and identify opportunities to improve efficiencies.
May be required to conduct work associated with Professional or Managed Services agreements.
What Will Set You Up For Success
5+ years experience managing customer relationships, relevant project or account management work, or integration implementation work
Experience creating an excellent customer experience and demonstrated ability advocating for customers
Awareness of project management practices, including ability to self manage towards critical deadlines by leveraging internal stakeholders and/or external partners
Demonstrated ability to solve problems using available resources, and thoughtfully explain problems and resolutions
Demonstrated capacity to consume technical details at varying levels of complexity to successfully accomplish project objectives
Preferred experience with Asana, Jira, Salesforce, Google Suite, and Zendesk
Other Requirements
Ability to be on-call after-hours and weekends or work a non-traditional shift, as business needs arise.
Ability to travel occasionally, as needed.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As a Senior AI Engineer within Checkout.com’s AI Centre of Excellence, you will drive the adoption of cutting-edge Generative AI technologies to transform how we operate and innovate. You will mentor peers, set engineering best practices, and shape Checkout.com’s AI strategy, while also designing, building, and deploying AI solutions that enhance products and streamline business processes in collaboration with cross-functional teams.
How you’ll make an impact:
- Partner with product managers, data scientists, and engineers to research, validate, and deliver high-impact Generative AI use cases.
- Design and build APIs and microservices that integrate AI capabilities into internal and external workflows.
- Develop, fine-tune, and deploy LLM-based applications (e.g., chatbots, assistants, knowledge extraction tools).
- Architect scalable AI infrastructure on cloud platforms (AWS, GCP, or Azure), leveraging containerisation and IaC.
- Implement CI/CD pipelines and enforce best practices for secure, compliant AI deployment.
- Build intuitive interfaces that enable teams to interact effectively with AI-driven features.
- Continuously optimise performance, reliability, and scalability of AI systems.
What we're looking for:
- Hands-on experience with LLMs (e.g., GPT, BERT, Llama, Gemini) and applying them to real-world problems.
- Strong backend engineering expertise, including RESTful APIs and micro-services design.
- Proficiency in Python/JavaScript and familiarity with AI frameworks (e.g., LangChain, PydanticAI).
- Solid understanding of cloud computing (AWS, GCP, or Azure), containerisation (Docker, Kubernetes), and Infrastructure-as-Code (Terraform).
- Proven problem-solving skills and ability to thrive in fast-paced environments.
- Excellent communication and collaboration skills across diverse teams.
Preferred qualifications:
- Proficiency in C# or Java.
- Frontend development experience with JavaScript/TypeScript and frameworks such as React.
- Experience developing Generative AI applications, including model fine-tuning and prototyping.
- Awareness of ethical AI practices and emerging standards in AI governance.
- Track record of rapid prototyping with measurable ROI.
- Familiarity with distributed systems and large-scale data processing.
- Contributions to open-source projects or a strong GitHub portfolio.
- High technical curiosity and eagerness to learn new platforms.
- Experience in the payments industry (a strong plus).
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Anywhere in Belgium
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ YOUR MISSION
The inbound sales role at Alan Belgium was launched in 2024. Alan is growing in Belgium’s largest market in number of companies (freelancers, very small companies or ‘SMEs’). After a successful launch, we are now scaling a team to help us accelerate in this market.
Your mission will be to support prospects going through Alan’s online buying process (‘self-serve experience’) in their buying process (quote requests, chat conversations, meetings, and callback requests): You proactively reach out, advise them on the most relevant insurance products, and convince them of Alan’s added value.
Your objective is to close these prospects, increasing Alan’s foothold in this new market, your targets are ‘contracts signed’. Your prospects are single member companies (e.g. freelancers, consultants), and very small companies (1 to 9 employees).
To be successful in your role, you will:
- become an expert in insurance and our product, developing a deep understanding of what we sell (and what our competitors sell) in order to confidently answer questions & objections from prospects.
- develop the best-in-class sales and storytelling skills, learning to understand what is important to your prospects, how you craft compelling arguments to objections, and how to craft narratives to showcase Alan value, build trust, credibility, and lead your deal to a close.
- learn how to manage your pipeline efficiency and close deals every single day of the year, which is very stimulating.
- contribute to making our product even better by identifying and sharing product feedback, blockers, and feedback to improve the self-serve experience.
This role is a stepping stone to build a strong foundation to become a top-performing sales professional. As an Inbound Sales, you will be enrolled in Alan’s sales traineeship program, which is our extensive internal program to onboard, train and coach high potentials into our future top performers in sales. You’ll be on a continuous learning curve where you can learn from and work with a top-notch sales team, whilst gradually increasing your scope and impact on the business.
🔮 HOW YOUR FIRST 6 MONTHS WILL LOOK LIKE
Priority 1: You are onboarded on Alan’s sales methodologies, processes, and product.
- You are comfortable with Alan’s narrative & playbook and can handle common objections.
- You understand Alan’s sales processes well and you are autonomous from A to Z to sign a customer.
- You understand Alan’s product and insurance coverages in depth. You are an expert on our coverage and can answer all insurance related questions directly in the call.
- You understand our main competitors well, the difference between their digital and insurance offering vs. Alan. You can answer competitor related questions and objections directly in the call.
Priority 2: You are able to manage your pipeline.
- You can organise your week accordingly to handle the number of leads necessary to reach your target
- You are in control of your pipeline and feel at ease working on it
- You are on top of your follow-ups, and can hit your service-level agreements (SLA), example: time to call a lead.
⭐ YOUR PROFILE ⭐
Sales skills
- Great communication skills (written and oral, in both English and Dutch). Being bilingual is a big plus.
- Active listening skills: ability to understand prospect’s needs and pains and provide relevant solutions with Alan.
- Drive and assertiveness: ability to drive a sales cycle in a 1-call closing, ability to create a sense of urgency.
- Basic analytical skills: ability to analyse self-performance.
Soft skills & behavioural traits-
- Have 1-2 years of experience in a Sales role including closing experience
- Ambition to build a career in sales.
- High willingness to learn and grow.
- Driving sales and winning deals gives you energy.
- Curious and eager to learn, high growth mindset.
- Excellent organisation skills.
- Strong ownership sense (ability to work autonomously, proactively).
- Never give up mindset, bias to action, resilience when facing touch conversations.
- Challenger, you challenge the status quo, you don’t blindly follow processes or seek permission for every decision (both toward prospects & internally).
- Comfortable with uncertainty and iterations as the role is new
- Ability to grow within the community by taking feedback.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Arlington, VA, United States
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