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Location: Poland; Peru; Latvia; Colombia; Argentina; Romania; Slovenia; Lithuania; South Africa; Czech Republic; Estonia; Hungary; Mexico; Chile; Slovakia; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Consumer team owns the Kraken app experience used by millions of traders and crypto newcomers worldwide, the product that turns someone's first crypto curiosity into a long-term relationship with Kraken. We build the interfaces people actually use to buy, sell, manage their portfolio, and interact with their assets. Our stack is React on web and React Native on mobile, and we ship fast, measure everything, and iterate based on real user behaviour. We work agile, globally distributed, and we care as much about why we build something as how we build it. We're looking for a world-class Senior Frontend Engineer to join our product-minded engineering team: we care about customer problems, measurable outcomes, frontend craft, and fast iteration. We work across web and mobile surfaces, partner closely with Product, Design, Data, and Platform teams, and use experimentation, observability, and user behaviour to guide what we build next.   THE OPPORTUNITY - Design, develop, and maintain high-quality consumer-facing features across web (React) and mobile (React Native), owning the full experience from concept to production monitoring. - Own the full lifecycle of product work, from discovery and technical design through release, monitoring, experimentation, and iteration. - Drive A/B testing and experimentation strategies forming hypotheses, designing experiments, analysing results, and iterating based on data. - Partner with Product, Design, Data, and Mobile engineers to create coherent experiences across Kraken’s consumer surfaces. - Make opinionated technical decisions on framework and architecture choices (we want engineers who have strong views on things like TanStack Router vs Next.js App Router and can back them up with real experience). - Set the standard for high-quality code — functional correctness, accessibility, performance, and testability are non-negotiables. - Mentor engineers across seniority levels and contribute to a culture of craft and continuous improvement. - Lead and collaborate on complex cross-platform initiatives, driving alignment across web and mobile surfaces. - Stay ahead of the curve on React ecosystem tooling, React Server Components, concurrent features, streaming, and bring those insights back to the team. - Work AI-natively, we use AI tools across the full SDLC and expect engineers to have a structured, opinionated workflow, not just autocomplete.     WHAT YOU BRING - 6+ years of professional software development experience with a strong focus on consumer-facing web and/or mobile products. - Deep expertise in TypeScript and the React ecosystem, you have opinions about state management, data fetching patterns, and component architecture, and you can articulate the trade-offs. - Production experience with React Native and cross-platform mobile development, including App Store and Google Play release pipelines. - Experience with Next.js — specifically familiarity with App Router, React Server Components, and the client/server boundary decisions that come with them. - Hands-on experience with A/B testing, feature flags, and experimentation frameworks (LaunchDarkly, Optimizely, or similar). - Experience with WebSockets or Server-Sent Events for real-time UI updates. - Strong testing culture Jest, React Testing Library, Playwright or Cypress, and the judgement to know when to use each. - Familiarity with modern build tooling (Vite, Webpack, CI/CD pipelines) and performance profiling. - Experience in fintech, crypto, payments, or other high-trust consumer products where correctness and user confidence matter. - Strong written and verbal English, you can write a clear RFC, give direct feedback in a PR review, and explain a technical trade-off to a non-technical stakeholder. - An active AI-assisted development workflow, Cursor, Claude Code, Copilot, or equivalent with the engineering rigour to review and own what gets produced.           Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Our Partner Experience team is building an AI-native operating model on top of a growing set of partner-facing systems: Salesforce, PEM, the partner portal, enablement and certification platforms, and the integrations that connect them. Our systems lead owns the architecture and data model. Our GTM Systems team builds and releases changes in Salesforce. Our AI Operations Engineer builds the agentic workflows that run on top of it. This role connects the business to all of them: a senior business systems analyst who runs discovery, captures requirements, leads UAT, and publishes release notes for every bug fix, improvement, enhancement, and new build, and who is hands-on enough as a Salesforce admin to keep the platform healthy in production. You'll use Claude every day to draft requirements, write test cases and release notes, and keep documentation current, and you'll be the person who spots which recurring requests should become automations. As our Senior Partner Systems Analyst, you'll own how change happens on the partner systems stack. When a partner program launches, a partner manager needs a new workflow, or a partner can't see their deal registration, you're the first call. You'll sit down with the people who raised it to understand the problem, write requirements the GTM Systems team or the AI Operations Engineer can build from, run UAT with the people who will use it, and publish release notes so nobody has to ask what changed. For smaller fixes, you'll make the change yourself as a Salesforce admin. This is a senior analyst role with real ownership. You'll set up the intake, discovery, UAT, and release processes rather than inherit them, decide what gets worked on first, and make sure nothing ships without agreed requirements, UAT sign-off, and release notes. Key responsibilities Lead discovery for new requests: meet with partner managers, partner operations, and other stakeholders to understand the problem, map the current process, and size the change before anything is built. Capture requirements for bug fixes, improvements, enhancements, and new builds: user stories, process flows, field and access definitions, acceptance criteria, and edge cases, precise enough that the systems lead, the GTM Systems team, the AI Operations Engineer, or an implementation partner can build from them. Work with the GTM Systems team and the AI Operations Engineer through the full delivery cycle for enhancements, improvements, new builds, and bug fixes: hand over requirements, answer questions during the build, review what was built against the acceptance criteria, and coordinate the release. Own UAT for every change: write the test plan and test cases from the acceptance criteria, coordinate testers from the partner team, log and retest defects, collect sign-off, and smoke test in production after each release. Write and publish release notes for every release: what changed, who it affects, and what users need to do differently, in language partner managers can act on. Prioritize the backlog with stakeholders, weighing partner impact, risk, and effort, and keep a clear, visible view of what's coming next and why. Serve as the point of contact for bugs, enhancement requests, and system questions across Salesforce, PEM, and the partner portal, and own the intake queue end to end. Triage production incidents: reproduce the issue, assess impact and severity, resolve it or route it to the right owner, and keep affected teams updated until it's closed. Administer Salesforce for the partner org: objects, fields, page layouts, validation rules, flows, permission sets, reports, and dashboards. Understand how data moves between Salesforce and PEM, monitor integration health, and diagnose sync failures, mapping errors, and access issues. Document the platform: system documentation, data dictionary, integration maps, and admin runbooks. Identify repeatable admin and support requests, log them as automation candidates, and partner with the AI Operations Engineer to move them off the manual queue. Minimum qualifications Experience running discovery and requirements sessions with business stakeholders, and turning what you hear into user stories, process flows, and acceptance criteria. A track record of working with a systems or engineering team through a build, from requirements handover to release. Disciplined testing habits: you have planned and run UAT with business users, with test cases written from acceptance criteria, defects tracked to closure, and sign-off before release, and you don't consider a change done until it has been smoke tested. Clear written communication: your requirements get built correctly the first time, your release notes tell non-technical users what changed and what to do, and your documentation is something people actually use. You already use LLM tools like Claude in your day-to-day work and can show where it changed how you gather requirements, test, or document. A track record of owning a production Salesforce org or business systems stack, including the intake, triage, and release processes around it. Strong Salesforce admin skills: declarative configuration, flows, validation rules, the security and sharing model, and reporting. Working knowledge of integrations: how records sync between systems through APIs or middleware, how to read an error log, and how to trace a data issue back to its source. A structured approach to incidents: you separate symptoms from root cause and communicate clearly while things are broken. Judgment about priorities: you can say "no" or "not yet" and explain why. Preferred qualifications 5+ years as a business systems analyst, Salesforce administrator, or in a similar role where you owned discovery, requirements, and UAT for business systems, ideally supporting a partner, sales, or customer success organization. Experience working in a sprint-based delivery model, with a shared backlog and regular sprint reviews. Experience with partner relationship management (PRM) platforms, partner portals, or channel programs such as deal registration, certifications, or MDF. Salesforce release management experience: sandboxes, change sets or DevOps tooling, and deployment checklists. SQL or scripting skills for data investigation and cleanup. Salesforce Administrator, Platform App Builder, or Business Analyst certification. How this role works with the team You'll work day to day with our Partner Business Systems Lead, who owns systems architecture and the partner portal, the GTM Systems team, who build and release changes in Salesforce, and our AI Operations Engineer, who builds the agentic workflows that run across those systems. The systems lead designs the platform, the GTM Systems team and the AI Operations Engineer build on it, and you connect the business to the build: you run discovery, capture the requirements, lead UAT, and publish the release notes for enhancements, improvements, new builds, and bug fixes. You'll also be the main point of contact for partner managers and other internal teams who depend on these systems. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United Kingdom - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. Security Engineer, Governance, Risk & Compliance (EMEA) The role: GRC work is at its best when it makes security clearer, more consistent, and easier to operate. As a Security Engineer focused on Governance, Risk & Compliance, you’ll help maintain and improve Chainguard’s compliance and risk programs while building the experience and judgment to take on broader ownership over time. You’ll work closely with experienced security and GRC partners to support SOC 2 Type II and ISO 27001 audit readiness, keep evidence and controls organized, help manage risk and remediation work, and improve the systems and processes behind our compliance program. This is an earlier-career, hands-on role. You don’t need to have led an audit or built a GRC function before. We’re looking for someone with strong organizational habits, good judgment, curiosity, and a willingness to learn. You’ll have clear areas of responsibility, regular opportunities to work cross-functionally, and support from teammates as you grow your expertise. Chainguard is building the secure foundation for software development and deployment. You’ll contribute to that mission by helping our security practices remain effective, measurable, and worthy of our customers’ trust. What you’ll do: Support audit readiness activities for SOC 2 Type II, ISO 27001, and other security assurance initiatives. Coordinate evidence collection with teams across Security, Engineering, Legal, HR, Product, and other functions. Help maintain security policies, standards, procedures, control descriptions, and supporting documentation. Assist with control testing, risk assessments, gap analysis, and remediation tracking. Keep compliance and risk information accurate and up to date in GRC platforms such as Vanta. Help translate auditor, customer, and internal security requests into clear next steps for the right stakeholders. Track action items, follow up on dependencies, and communicate status, risks, and blockers clearly. Identify opportunities to simplify and improve GRC workflows through better documentation, automation, and use of modern tooling. Develop and maintain repeatable processes, checklists, runbooks, and evidence-collection practices. Support customer security reviews, questionnaires, and third-party risk activities as needed. Learn Chainguard’s systems and security practices well enough to ask useful questions, identify inconsistencies, and escalate potential risks with clear context. Partner with senior members of the Security and Governance, Risk & Compliance teams on projects that improve Chainguard’s security posture. What we’re looking for: 2+ years of experience in information security, GRC, compliance, audit, risk, IT, or a related field; equivalent practical experience is welcome. Experience supporting audits, control activities, risk assessments, security questionnaires, or compliance programs. Strong organizational and project coordination skills, with the ability to manage details across multiple workstreams. Clear written and verbal communication skills, including the ability to explain requests and findings to both technical and non-technical stakeholders. A structured, detail-oriented approach to documentation, evidence management, and follow-through. Curiosity about how technology and security controls work, with the confidence to ask questions and investigate unfamiliar topics. Comfort working with spreadsheets, documentation systems, ticketing tools, and GRC platforms. An interest in improving repetitive processes through automation, better tooling, or clearer workflows. A collaborative, team-first approach and the ability to work effectively with colleagues across regions and functions. Comfort working in a fast-moving environment where priorities and processes continue to evolve. Nice to have: Experience with SOC 2, ISO 27001, NIST, or another security or assurance framework. Familiarity with GRC platforms such as Vanta, Drata, or similar tools. Experience with control testing, risk registers, remediation plans, or policy management. Exposure to cloud environments, SaaS applications, software development practices, or security operations. Familiarity with third-party risk management or customer security reviews. Experience improving workflows with automation, integrations, or lightweight scripting. Why you’ll love it here: We take security seriously without making it unnecessarily complicated. At Chainguard, you’ll: Learn by doing: Work on real security and assurance programs with support from experienced teammates. Challenge the status quo: Help simplify processes, improve tooling, and find better ways to get important work done. Collaborate across borders: Partner with colleagues across EMEA and the broader Chainguard organization. Grow your scope: Build the technical judgment and program-management skills needed to take on increasingly complex security initiatives. Win together: We share context, assume good intentions, and value collective success over individual heroics. Bring your whole self: We do serious work, but we also believe humor, curiosity, and enjoying the people you work with make the work better. Base Salary Range $89,000 — $105,000 USD About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. About this role GiveDirectly gives cash directly to people living in poverty and in emergencies. Both depend on the same question: did this person live in this place, at this time? We ask it when we target the poorest households, and when a disaster displaces a community overnight. Location records held by Mobile Network Operators (MNO) can help us estimate an answer to this question at scale. We work with MNOs so they can infer, from their own records, whether a subscriber was resident in a target area over a defined period. Robust residence location inference from MNO data requires in-depth analytical work, and the methods we design have to run on an operator's systems - most often implemented by their engineers - under strict data protection and confidentiality rules. We are hiring a Senior Data Scientist to progress our work on location inference from MNO data, and to make it repeatable. Your job is to improve and extend our library of method templates, adapt them to each new operator and setting, and design new elements when an intervention requires it. You'll assess what can be inferred from a given operator's data, specify the analysis clearly enough for their data engineers to implement, then test it with them remotely or on site. You'll support introductory meetings with MNOs, describing methodologies at a high level, and inform the work of data privacy and cybersecurity teams to ensure only necessary data are shared securely. You'll also help colleagues across GiveDirectly understand the strengths and limitations of this data source, so we design programs around questions it can best answer. This work is live in several countries, and we're expanding it across the countries where we have offices and to low- and middle-income countries anywhere in the world when a crisis hits. Reports to: Senior Product Manager - MNO data Level : Senior Manager Location: At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back. Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. Travel Requirement: Substantial international travel, roughly 25 to 50% of your time depending on emergencies, sometimes at short notice - for workshops with operators to support programs and emergency responses. What you’ll do: Improve and extend our library of analytical method templates for establishing where people live from MNO data, and depending on circumstances, for detecting displacement or estimating poverty. Design novel methods when an intervention requires it. Support colleagues in technical conversations with operators, bringing clarity on the data we need and why, and steering discussions toward technical designs that make the analysis workable. Assess the information that can be inferred from each operator's data given data types and sparsity, and for each geography and targeted area. Support intervention design to account for data quality. Write tests and method specifications for MNO data engineers to implement: steps, parameters, pseudocode, validation criteria. Guide operator engineering teams through implementation, in writing and in person. Adapt methods to accommodate large data volume and computational constraints, balancing accuracy and operational needs. Run in-country workshops with operators to support the set-up of new analyses and - where feasible - tune parameters based on statistical tests and distributions. Feed every new analytical and implementation element back into standard templates, so the next country or intervention starts from a better position than the last. Design for privacy from the start, so that as little data as possible has to be shared: aggregation, minimization, and where useful, privacy-enhancing technologies such as private set intersection or homomorphic encryption. Protect the confidentiality of what operators share with us and improve internal data security processes and tools as we grow. Build internal training material so that our technical and non-technical teams understand the strengths and limits of this data, and design interventions accordingly. What you’ll bring: Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. Strong mathematical modeling, machine learning and statistics. You choose methods for the question rather than for their sophistication, and you value being able to explain a result over squeezing out the last point of performance. Deep comfort with spatio-temporal data: temporal filtering, GIS, probability distributions, combinatorial reasoning, and working with sparse, irregular observations. Direct experience with Call Detail Records (CDRs) or latching data is a strong plus. Comparable experience with mobility, transport, sensor or remote-sensing data counts. The ability to reason without ground truth. Much of this work has no validated answer to check against, and you're comfortable setting parameters by reading the shape of the data and defending that choice. Pragmatism about the trade-off between accuracy and implementability. You've deliberately simplified a method to fit an operational constraint, and you can say what it cost you. Excellent communication and relationship-building skills. You can explain a method and its limitations to an operator's engineers, to their data protection officer, to their leadership and to colleagues with or without technical background. You write well and are comfortable presenting to these multiple audiences. You build trust with counterparts you don’t manage, and they want to work with you again. Experience writing technical specifications that other teams implemented, clear enough that people you don't manage could follow them correctly. Able to read and review SQL and Python written by others, and to find the logical error in someone else's query. Writing production-quality code yourself is welcome but not required. Enough understanding of large data volumes and databases to judge when analytical simplification is required. Commitment to privacy by design as a foundational value and starting point rather than a compliance step: designing analyses so that less personal data has to be shared. Familiarity with privacy-enhancing technologies for shared computation (private set intersection, secure multi-party computation, homomorphic encryption) is a strong plus. Commitment to confidentiality. You've handled a partner's commercially sensitive data and can describe the habits you built around it, not just the clause you signed. Experience designing training material that changed how non-specialist colleagues used a data source. Comfort in fast-moving contexts where the brief may often shift, and where your technical expertise and understanding may not be shared by other stakeholders. Additional desirable experience may include: poverty modeling; familiarity with survey data and survey instruments; experience inside a mobile network operator or working closely with one; open-source contributions in the mobility estimation space. Comfortable with travel to fragile and post-disaster contexts. Language Requirement: English. Language Preferences: French, Portuguese, Swahili or Spanish. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. United State Base Salary: $107,070 Bonus at Target Performance: 10% Annual Benefits Stipend: $21,393 United Kingdom Base Salary: £70,250 Bonus at Target Performance: 10% Annual Benefits Stipend: £2,760 Kenya Base Salary: $ 72,550 Bonus at Target Performance: 10% Annual Benefits Stipend: $8,454 This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Denver, Colorado, United States, AMER; USA - Austin (dbt); USA - New York (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. Senior Customer Solutions Architect About the role The Senior Customer Solutions Architect (Sr. CSA) owns the technical relationship for our most complex and strategic customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the Sr. CSA makes sure these customers not only deploy successfully, but keep scaling and expanding their usage over time. This role operates as a technical account manager and strategic advisor to some of our largest customers. The Sr. CSA owns the technical narrative after go-live: leading architecture strategy, running executive-level technical conversations, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion. The Sr. CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR) across a book of larger, more strategic accounts. Beyond their own accounts, the Sr. CSA sets the standard for the CSA team by mentoring teammates, building repeatable playbooks, and shaping how the team works. This is a senior individual contributor role with no direct reports. Location: Austin, TX / Denver, CO / New York City, NY (hybrid). This is a full-time position, and candidates must be located in Austin, Denver or NYC and able to work in the office two days a week (Tuesday and Thursday). What you'll do Customer Adoption and Value Realization Own the post-sales technical relationship for a portfolio of our most complex, strategic Enterprise accounts, including multi-business-unit and multi-region customers Set the adoption strategy for each account, and drive optimization and sustained usage of the platform at scale Introduce new products and features to customer leaders and architects, and shape how they fit into the customer's roadmap Design enablement programs and workshops for large, distributed customer teams, and turn the best ones into reusable programs for the CSA team Anticipate churn or contraction risks well before they surface, and lead recovery plans for at-risk strategic accounts, including implementation reviews and healthcheck sessions Expansion and Growth Co-lead multi-quarter expansion strategy with the AE across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account Shape the account plan and own the technical side of the expansion pipeline, translating executive-level customer initiatives into scalable data workloads and solutions Lead technical validation of the most complex new workloads, including workshops and, where necessary, proofs of concept (POCs) Turn successful use cases into repeatable expansion plays that other CSAs can run in their own accounts Advise on the customer lifecycle, renewals, and commercial structure of large accounts Technical Strategy and Architecture Act as the chief technical stakeholder for your accounts after go-live, and the escalation point for the hardest technical questions Set architecture direction across your accounts, and design cross-product Fivetran and dbt reference architectures that other CSAs reuse Advise customers' senior architects and data leaders on pipelines, transformation, automation, governance, security, and platform adoption at scale Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases, and raise the quality bar for the team's shared assets Stakeholder Engagement and Account Planning Serve as the company's technical voice with senior executives (VP and C-level), while building multi-threaded relationships across technical, operational, and executive stakeholders Run regular technical cadence calls, executive business reviews, and roadmap sessions Own Mutual Success Plans and shape Mutual Account Plans with the AE, mapping whitespace across business units, subsidiaries, and use cases Align customer technical strategy with business objectives and commercial plans, and represent the technical view in account strategy discussions Internal and Partner Collaboration Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, resolving cross-team issues on strategic accounts with minimal direction Advocate for customer needs internally, and influence the product roadmap and priorities with well-supported customer evidence Collaborate with technology partners and system integrators (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value on strategic accounts Partner with CSA leadership to improve team processes, refine assets, and strengthen the knowledge-sharing loop Technical Leadership Without Direct Reports Mentor and coach CSAs on technical depth, account strategy, and customer conversations Take on the most ambiguous and high-stakes customer situations, and bring structure that others can follow Serve as a go-to expert and sounding board for complex accounts, architecture reviews, and executive-level presentations Help onboard new CSAs and contribute to hiring by interviewing candidates Build and share playbooks, reference architectures, and demo assets that raise the performance of the whole team Thought Leadership Create and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources Represent the company as a technical speaker at customer, partner, and industry events Work closely with Regional and Product Marketing to support field and industry events, and align field and industry requirements with the product roadmap What you bring 5+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer, with a track record on large Enterprise accounts Proven record of owning customer outcomes after the sale, including adoption, renewal, and expansion, with results you can quantify (such as NRR, GRR, or incremental ARR) Deep technical background, with experience designing scalable data architectures, a strong understanding of modern data warehousing and the analytics stack, and advanced SQL proficiency Ability to translate business objectives into technical solutions and measurable outcomes for complex, multi-team organizations Strong stakeholder management skills across technical and non-technical audiences, and credibility presenting to senior executives Experience mentoring or coaching peers, and influencing teams and processes without formal authority A proactive, self-sufficient, and highly organized approach to managing multiple strategic accounts Comfort operating strategically while also engaging in deep technical discussions Ability to operate in an ambiguous, fast-paced environment, think on your feet in customer conversations, and bring structure to unclear situations A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to customers and events as needed What Will Make You Stand Out Hands-on experience with dbt, including large-scale project design; dbt certification is a bonus Python competency and advanced SQL knowledge Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP) Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure Experience with workload-based or consumption-based sales models Familiarity with enterprise architecture frameworks and design patterns Experience working with system integrators or technology partners Experience speaking at industry events or publishing technical content Technologies You’ll Use Databases: SAP HANA, Oracle, SQL Server, Postgres Data platforms: Snowflake, Databricks, BigQuery, Redshift Products: Fivetran, dbt platform Languages: SQL, Python, bash or PowerShell Networking: SSH tunneling, VPNs, PrivateLink Modern data stack tools and ecosystem technologies Hiring Process Interview with Talent Acquisition Partner Interview with Hiring Manager Technical Interview Team Interview Final Interview: Mock Demo Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. OTE (On Target Earning) $175,000 — $220,000 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Berlin Office; Estonia; Latvia; Slovenia; Hungary; Portugal; Germany; Austria; Finland; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal as a front line Support engineer will be to help n8n scale exceptional customer support by solving everyday customer challenges and automating repetitive requests, ensuring we deliver a great experience as our customer base grows. You'll make this happen by combining hands-on customer support with smart automation and close collaboration across teams: DELIVER OUTSTANDING CUSTOMER SUPPORT - Own and resolve helpdesk tickets for non-enterprise customers, representing approximately 65% of your time. - Initially focus on non-technical questions related to account management, account access, plans, subscriptions, and billing. - Provide clear, helpful, and timely responses that solve customer problems while gradually expanding your expertise into more technical topics. AUTOMATE AND SCALE SUPPORT OPERATIONS - Identify opportunities to automate repetitive, non-technical ticket categories and reduce manual support work. - Build and improve automations that help Team Delta handle growing ticket volumes efficiently without compromising the customer experience. - Continuously spot opportunities to streamline support workflows and make it easier for customers to get the answers they need. STRENGTHEN PRODUCT ALIGNMENT AND KNOWLEDGE SHARING - Collaborate with Product to share recurring customer questions, highlight friction points, and identify opportunities for improvement. - Create and maintain documentation that enables customers to self-serve and helps the team resolve common issues more efficiently. - Participate in team meetings and cross-functional discussions to share insights, align on priorities, and improve the support experience. REQUIREMENTS MUST-HAVES - Technical Support Expertise: You have 3+ years in technical support, solutions engineering, or similar roles - n8n Experience: You have hands-on experience building and debugging n8n workflows in production environments - APIs & Integrations: You’re comfortable debugging APIs, webhooks, authentication, and data flows - Cloud & Infrastructure: You’re familiar with AWS, GCP, or Azure and have basic Linux fundamentals for troubleshooting - Networking & Databases: You understand networking basics (DNS, SSL/TLS, HTTP/HTTPS) - Communication: You explain technical issues clearly and document troubleshooting steps effectively - Containerization: You can work with Docker or Kubernetes to deploy and debug automation environments - Knowledge Sharing: You actively share knowledge and best practices with teammates, whether through team discussions, presentations, documentation, or contributions to internal playbooks and tools. NICE-TO-HAVES - Automation & AI Mindset: You have a basic understanding of AI concepts and a passion for automation, with some hands-on experience using tools like n8n, Zapier, Make, or Airflow to simplify tasks and improve workflows. - Observability: Familiarity with tools like Grafana, Prometheus, Datadog, OpenTelemetry, or Sentry - Authentication Protocols: Knowledge of OAuth2, OIDC, SAML, or JWT flows - JavaScript: You have a working knowledge of JavaScript, including reading and debugging code, working with JSON data, and making small code changes to troubleshoot workflows and integrations. - SQL & Databases: You have a foundational understanding of relational databases, such as PostgreSQL, including tables, relationships, and basic SQL queries to investigate and troubleshoot issues. Why join us? At n8n, you'll do more than answer support tickets. You'll play a key role in helping us scale our customer support operations, shaping how we use automation to resolve common issues and creating a better experience for our growing customer base. You'll have the opportunity to make a tangible impact on Team Delta's efficiency, collaborate closely with Product, and progressively deepen your technical expertise. You'll join one of Europe's fastest-growing startups, working with a supportive, remote-first team that values autonomy, experimentation, and continuous improvement. Sound like a challenge you're excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: USA - New York (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. Customer Solutions Architect About the role The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time. This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops. Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities. Location: New York City, NY (hybrid). This is a full-time position, and candidates must be located in NYC and able to work in the office two days a week (Tuesday and Thursday). What you'll do Customer Adoption and Value Realization Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts Drive adoption, optimization, and ongoing usage of the platform, moving customers from initial deployment to sustained, scalable success Educate customers on new products and features as they launch, and on existing capabilities they may not be using Deliver enablement sessions, workshops, and best-practice guidance Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions Expansion and Growth Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account Translate customer initiatives into scalable data workloads and technical solutions Partner with AEs to drive incremental ARR through structured expansion plays and a managed expansion pipeline Lead technical validation of new workloads, including workshops and, where necessary, proofs of concept (POCs) Replicate successful use cases across the organization to accelerate growth Provide strategic input on the customer lifecycle and renewals process Technical Strategy and Architecture Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations Guide customers on best practices for data pipelines, transformation, automation, and platform adoption Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases Stakeholder Engagement and Account Planning Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies Run regular technical cadence calls, business reviews, and roadmap sessions Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases Align customer technical strategy with business objectives and commercial plans Internal and Partner Collaboration Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy Advocate for customer needs internally, influencing the product roadmap and priorities Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop Thought Leadership Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources Work closely with Regional and Product Marketing teams to support field and industry events Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance. What you bring 2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency Ability to translate business objectives into technical solutions and measurable outcomes Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences A proactive, self-sufficient, and highly organized approach to managing multiple accounts Comfort operating strategically while also engaging in deep technical discussions Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed What Will Make You Stand Out Hands-on experience with dbt; dbt certification is a bonus SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP) Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure Experience with workload-based or consumption-based sales models Familiarity with enterprise architecture frameworks and design patterns Experience working with system integrators or technology partners Technologies You’ll Use Databases: SAP HANA, Oracle, SQL Server, Postgres Data platforms: Snowflake, Databricks, BigQuery, Redshift Products: Fivetran, dbt platform Languages: SQL, Python, bash or PowerShell Networking: SSH tunneling, VPNs, PrivateLink Modern data stack tools and ecosystem technologies Hiring Process Interview with Talent Acquisition Partner Interview with Hiring Manager Technical Interview Team Interview Final Interview: Mock Demo Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. #LI-LC1 #LI-HYBRID #LI-MP1 OTE (On Target Earning) $165,000 — $190,000 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. Customer Solutions Architect About the role The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time. This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops. Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities. Location: Denver, CO (hybrid). This is a full-time position, and candidates must be located in Denver and able to work in the office two days a week (Tuesday and Thursday). What you'll do Customer Adoption and Value Realization Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts Drive adoption, optimization, and ongoing usage of the platform, moving customers from initial deployment to sustained, scalable success Educate customers on new products and features as they launch, and on existing capabilities they may not be using Deliver enablement sessions, workshops, and best-practice guidance Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions Expansion and Growth Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account Translate customer initiatives into scalable data workloads and technical solutions Partner with AEs to drive incremental ARR through structured expansion plays and a managed expansion pipeline Lead technical validation of new workloads, including workshops and, where necessary, proofs of concept (POCs) Replicate successful use cases across the organization to accelerate growth Provide strategic input on the customer lifecycle and renewals process Technical Strategy and Architecture Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations Guide customers on best practices for data pipelines, transformation, automation, and platform adoption Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases Stakeholder Engagement and Account Planning Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies Run regular technical cadence calls, business reviews, and roadmap sessions Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases Align customer technical strategy with business objectives and commercial plans Internal and Partner Collaboration Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy Advocate for customer needs internally, influencing the product roadmap and priorities Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop Thought Leadership Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources Work closely with Regional and Product Marketing teams to support field and industry events Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance. What you bring 2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency Ability to translate business objectives into technical solutions and measurable outcomes Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences A proactive, self-sufficient, and highly organized approach to managing multiple accounts Comfort operating strategically while also engaging in deep technical discussions Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed What Will Make You Stand Out Hands-on experience with dbt; dbt certification is a bonus SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP) Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure Experience with workload-based or consumption-based sales models Familiarity with enterprise architecture frameworks and design patterns Experience working with system integrators or technology partners Technologies You’ll Use Databases: SAP HANA, Oracle, SQL Server, Postgres Data platforms: Snowflake, Databricks, BigQuery, Redshift Products: Fivetran, dbt platform Languages: SQL, Python, bash or PowerShell Networking: SSH tunneling, VPNs, PrivateLink Modern data stack tools and ecosystem technologies Hiring Process Interview with Talent Acquisition Partner Interview with Hiring Manager Technical Interview Team Interview Final Interview: Mock Demo Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. #LI-LC1 #LI-HYBRID #LI-MP1 OTE (On Target Earning) $155,000 — $175,000 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Baku Workplace: onsite ABOUT YOU You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. WHAT YOU'LL DO Software Engineering & Problem Solving: Build and ship reliable, secure, and scalable backend systems. Own implementation from design to deployment, ensuring maintainability and performance. Participate in architectural discussions and offer informed technical input. Refactor legacy codebases to improve structure and efficiency while maintaining feature continuity. Drive production readiness by handling incident response, root cause analysis, and observability improvements. Technical Excellence: Write clear, testable, and well-documented code, emphasizing quality and automation. Contribute to a culture of engineering excellence through code reviews and design discussions. Advocate for sound software development practices and continuous improvement. Collaboration & Impact: Work closely with product managers, designers, and other engineers to align on objectives and deliverables. Contribute to technical scoping and estimation for features and infrastructure work. Identify opportunities to reduce technical debt and improve the developer experience. QUALIFICATIONS Hands-on experience with Go (Golang ) in production environments. Strong experience working with PostgreSQL and/or MySQL. Proficient with containerization and orchestration tools: Docker, Kubernetes (K8s), and Helm. Familiarity with messaging systems like RabbitMQ or Kafka. Comfortable using Git and CI/CD tooling in collaborative workflows. Working knowledge of frontend technologies, especially React and/or Next.js . Basic understanding of cloud platforms (GCP preferred). WHAT SETS YOU ARART Experience building scalable, secure Login-as-a-Service platforms. Deep knowledge of OAuth2, OIDC, SAML, JWT, and session/token management. Strong grasp of social login, SSO, and federated identity. Designed multi-tenant identity systems with isolation and configurability. Delivered developer-friendly APIs, SDKs, and integration documentation. Strong English communicator, for both technical and non-technical topics. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Remote - Mexico Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit www.bugcrowd.com . Job Summary If you like owning problems end to end, making security a default property of everything we build, and working closely with engineering, we want to meet you. Bugcrowd is looking for security engineers who move beyond standard tooling and drive measurable security outcomes our customers can rely on. You will help us shape a culture where security helps others succeed, not just points out problems. Essential Duties and Responsibilities Partner Closely with Engineering : Refine architecture, validate new features, and drive security investment while prioritizing engineering velocity Build Security Paved Roads : Contribute to the secure defaults, libraries, and "paved roads" that systematically eradicate entire classes of vulnerabilities rather than fixing bugs one by one Create Feedback Loops : Tune security tooling such as SAST, DAST, SCA, and secret scanning to reduce noise and focus on what matters Be our Best Customer : Ensure our bug bounty program can be a model for other customers. Experiment with new ways to leverage the creativity of the crowd. Provide feedback on new platform features to engineering and product Own Projects End to End : Lead cross-functional product security projects from scoping through delivery, influencing product and engineering roadmaps and clearly communicating risk to both technical and non-technical stakeholders Amplify our Impact : Use code and automation as a lever to scale coverage and eliminate repetitive work. Build systems based on incentives and accountability rather than just bureaucratic process Education, Experience, Knowledge, Skills, and Abilities 3+ years of experience in product security, application security, or secure software development Can review code, automate tasks, and build security tooling in at least one modern programming language (e.g., Python, Go, Ruby, Java) Hands-on experience with core application security practices — threat modeling, secure code review, and automated testing (SAST, DAST, SCA) — and a solid grasp of common vulnerability classes (e.g., OWASP Top 10) Demonstrated ability to manage projects and influence cross-functional partners across engineering, DevOps, and product. Bachelor's degree in engineering, computer science or relevant field, or equivalent practical experience Bonus Points (Preferred but not required) Previous experience with Bug Bounty or vulnerability disclosure programs A background in building "paved roads" or secure-by-default internal libraries to eliminate entire classes of vulnerabilities Hands-on experience securing cloud-native platforms and Infrastructure as Code (e.g., Terraform, AWS, GCP, Kubernetes, Docker) Experience working within a fast-paced, high-growth security or SaaS company Working Conditions and Physical Requirements The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. Sitting and / or standing - Must be able to remain in a stationary position 50% of the time Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day. Environment - remote, work-from-home 100% of the time Culture At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work. We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well. Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point. At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. Disclaimer This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence. The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets). Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law. Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here: https://www.bugcrowd.com/privacy . Equal Employment Opportunity: Bugcrowd is EOE, Disability/Age Employer. Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com. Apply at: https://www.bugcrowd.com/about/careers/

Location: Almaty, Kazakhstan Workplace: hybrid We are looking for an HR Functional Analyst to turn business needs into working solutions in our new HRIS. You will own a specific functional domain: Core HR, Org & Positions; Compensation, Self-Service & Reporting; or Absence/Leave, Regional Specifics & Integrations. The role spans inDrive’s global footprint of around 25 countries, so configuring for multi-country specifics is a core part of it. You will be the bridge between HR practitioners, the vendor, and internal technical teams. After implementation, you will stay on as the long-term owner of your domain. This role is a chance to help build a modern HR tech stack from the ground up and directly shape the daily experience of every employee in the company. Key Responsibilities Lead workshops with PnC stakeholders to map current “As-Is” processes and define future “To-Be” states for your domain, removing bottlenecks and technical debt before migration Translate complex business requirements into clear functional specifications and user stories Perform gap analysis between the system’s standard functionality and our requirements, working with the vendor and implementation partner to find the best configuration for each process Configure functional settings in the new HRIS, such as org structures and positions, compensation cycles and pay bands, or country-specific leave and absence rules, getting the most out of standard functionality and avoiding unnecessary customization Define data mapping requirements for a clean migration from legacy tools, and develop and run UAT scripts to confirm the system meets functional requirements Partner with HR Systems Engineers to make sure data flows correctly between the core HRIS and peripheral systems Own your functional domain end-to-end after go-live as the in-house Subject Matter Expert: resolve issues and keep evolving processes as business needs and the system change Create user guides, documentation, and training materials for HR admins and employees, and monitor post-go-live adoption Skills, Knowledge and Expertise 3+ years of experience as an HR Analyst, HRIS Analyst, or Business Analyst focused on HR technology Deep understanding of at least two core HR functional areas, including how processes vary across countries: Core HR and the employee lifecycle, Organization & Position management, Compensation & Benefits, or Absence/Leave management Proven ability to document complex business processes and translate them into system configuration Strong stakeholder-management skills and the ability to explain technical concepts to non-technical HR partners A solution-first approach, with the ability to find root causes rather than symptoms and a preference for standard functionality over custom development Fluent English Nice to Have Experience with major HRIS/HCM suites (e.g. Workday, SAP SuccessFactors, HiBob) Previous experience in a system migration or tool-consolidation project Experience configuring HR processes across multiple countries or jurisdictions Russian language skills Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: London, United Kingdom About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. As Growth Manager, EMEA, you'll drive capital-efficient growth across our EMEA marketplace; owning cross market growth and optimization initiatives end-to-end. This is a highly analytical, cross-functional role: you'll dig into data to find where growth is being left on the table, turn that into tested and scaled solutions, and enjoy the kind of ambiguous, hard-to-crack growth problems that don't come with an existing playbook. Reporting to the Head of EMEA Growth and being part of a 3-person team, you will play a key role finding and closing growth gaps across the region, working closely with the Growth Product, Analytics, and Marketing teams. What you’ll be doing Own goal-setting and efficiency tracking for growth initiatives, using data to find where growth is being left on the table Own growth budget efficiency and ROI — spot what's underperforming and fix it, whether that means reallocating spend, running a new experiment, or changing the process Partner cross-functionally with Growth Product, Analytics, and Marketing to scope, prioritize, and ship both new growth initiatives and improvements to existing ones Drive growth partnerships to success — spot what's not performing, and push the changes that fix it Our humble expectations* Previous experience in consumer or marketplace business, product operations, growth, marketing, or management consulting. Strong analytical skills with the ability to analyze and interpret data to inform decisions. Strong attention to detail and ability to manage multiple projects simultaneously. Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment. Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders. Fluent with AI tools and comfortable weaving them into your everyday workflow. Comfortable moving between deep analytical work and cross-functional collaboration Genuine enjoyment of ambiguous, hard-to-crack growth problems that don't come with an existing playbook Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Boston, MA Workplace: OnSite At WHOOP, we are on a mission to unlock human performance and extend healthspan. The security organization supports this mission by protecting the systems, data, and infrastructure that power the platform and enable trusted member experiences. WHOOP is seeking a Security Analyst to support day-to-day security operations and maintain operational visibility across the security environment. This role works closely with the internal security team and external security partners to investigate alerts, coordinate response activities, and ensure security issues are triaged and addressed efficiently. The ideal candidate combines strong analytical skills with operational discipline and enjoys working across security and engineering teams to investigate potential threats and improve security processes. RESPONSIBILITIES - Triage and investigate security alerts originating from internal security tooling as well as those escalated by external security monitoring partners. - Monitor and manage the internal security operations ticket queue, ensuring alerts and investigations are prioritized, tracked, and resolved in a timely manner. - Assist with investigation of security events across endpoint, identity, cloud, and SaaS platforms. - Support incident response activities including investigation, containment coordination, documentation, and post-incident analysis. - Respond to external threat intelligence and digital risk alerts related to potential brand abuse, impersonation, or exposed credentials. - Collaborate with security engineering teams and external security partners to improve detection coverage and reduce false positives. - Help identify gaps in logging, telemetry, or investigation workflows across security platforms. - Assist with threat hunting and security investigations using data from SIEM and other security tools. - Support vulnerability management workflows by assisting with triage, prioritization, and tracking of remediation activities. - Own and manage the security operations queue while serving as a central intake point for security questions, alerts, and reports across the organization, ensuring items are triaged, prioritized, and driven through investigation or resolution. - Operate the organization’s phishing simulation program to reduce susceptibility to social engineering threats, including managing phishing campaigns and coordinating targeted remediation training for users with repeated failures. - Identify opportunities to improve security operations through process improvements, automation, and responsible use of AI to streamline investigation, triage, and reporting workflows. - Maintain documentation for incident response procedures, investigation workflows, and operational playbooks. - Participate in the security team’s on-call rotation to support investigation and response activities when needed. QUALIFICATIONS - 3+ years of experience in security operations, incident response, threat detection, or a related cybersecurity role. - Experience investigating security alerts or suspicious activity across environments such as endpoint, identity, cloud, or SaaS systems. - Experience triaging and managing security investigation workflows, including ticket queues or incident tracking systems. - Familiarity with SIEM platforms, log analysis, and security monitoring tools. - Understanding of common attacker techniques and frameworks such as MITRE ATT&CK. - Experience working with security tools such as EDR platforms, identity systems, cloud logging platforms, or similar technologies. - Familiarity with modern AI-enabled tools used in enterprise environments and an understanding of risks associated. - Experience improving security operations through automation, scripting, or responsible use of AI to increase operational efficiency. - Strong analytical and investigative skills with the ability to evaluate security events and determine potential impact. - Ability to coordinate investigations across multiple teams and communicate findings clearly to technical and non-technical stakeholders. - Strong written documentation skills for incident records, investigation notes, and operational procedures. - Relevant security certifications such as Security+, CySA+, SSCP, GSEC, or GCIH are a plus. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $70,000 - $110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: US, Remote Workplace: Remote The Luxor team has built a range of solutions for compute power, including a mining pool, custom firmware, an ASIC brokerage desk, Hashrate derivatives and compute to power CI and agents. We service clients across the globe. Our client base is growing rapidly and as such we are looking to expand our platform engineering team. We're looking for a Senior Platform Security Engineer with strong expertise in security and compliance. You'll join Luxor AI's Platform team and own the entire area of security and compliance within the team's scope, contributing to building and running production infrastructure. This role is ideal for someone who has experienced how security and compliance operate within a large organization and now seeks the autonomy to evolve that function at a fast-growing startup. It will suit an individual energized by the importance of the data we protect and the reliability we provide to our clients. This role will report directly to the Chief Technology Officer. This is a fully remote role based in U.S.A. with seldom travel if needed. RESPONSIBILITIES - Serve as a day-to-day security advisor for the team you support, advocating security requirements as an engineering team member during sprint planning, architecture reviews, process discussions, product direction, design decisions, and while work is in flight - Build and maintain centralized automated security testing and enforcement in CI/CD, including static and dynamic application security testing (SAST/DAST), software composition analysis (SCA), secrets scanning, and infrastructure-as-code (IaC) scanning - Manage centralized cloud monitoring tooling for vulnerability and configuration management, and integrate ongoing patching and hardening into engineering operations - Continually audit application environments and development processes to ensure compliance with internal and external requirements, and alignment with security standard methodologies - Implement and maintain cloud detection and response monitoring, and act as an incident CIRT responder - Document controls, configurations, and decisions to build durable institutional knowledge - Enforce policies and detection using device management tooling (e.g. FleetMDM) REQUIREMENTS - Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or equivalent practical experience - 8+ years of experience in DevOps, software engineering, or security engineering - Proficiency with CI/CD platforms (e.g. GitHub Actions), infrastructure as code tools (e.g.,Terraform), and configuration management (e.g. Ansible) - Proficiency in at least two of the following languages: Go, JavaScript, Rust, Python - Hands-on cloud security experience in GCP, Alibaba, AWS, OVH, Hetzner and/or Azure, including identity and access management, containerization, network security controls, encryption, logging, and monitoring - Harden access and controls (e.g. IAM Policy) - Hands-on experience with Kubernetes GitOps (e.g. Flux, ArgoCD) - Demonstrated experience implementing automated application and infrastructure security testing, secrets management, and policy-as-code enforcement - Familiarity with penetration testing applications or experience conducting penetration testing engagements - Strong scripting skills in Python, or Bash for automation and integration - Experience supporting third-party attestations and audits (e.g., SOC 2 Type 2, ISO 27001), including preparation, implementation, and ongoing evidence collection - Operated and maintained Zero Trust network infrastructures using Tailscale and Cloudflare WARP, providing direct technical support to users while managing access policies and troubleshooting remote connectivity issues. - Deployed, configured, and administered SIEM (Security Information and Event Management). - Strong communication and governance skills, with the ability to translate technical risk into business terms for technical and non-technical audiences, and to advocate for security without slowing down delivery At Luxor we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Luxor welcomes all! Luxor does not accept unsolicited headhunter and agency resumes. Luxor will not pay any third-party agency or company that does not have a signed agreement with Luxor. HOW WE USE AI IN OUR HIRING PROCESS We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used. During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team. We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days. In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time. In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.

Location: Latvia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement. This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch. Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers. As part of our team, your responsibilities in this role will include: Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed. Build and maintain MCP servers and tool layers that give agents governed access to company data and systems. Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing. Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks. Contribute to shared platform pieces: the agent template, the LLM gateway, observability. Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent. Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes. Our ideal candidate possesses the following skills: 5+ years of software engineering experience, with production systems you've designed, shipped and supported. Proven experience building LLM-based agents or agentic workflows that reached production with real users. Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one. Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data. Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management. Strong Python and SQL. Comfortable in TypeScript/Node.js. Solid production engineering on AWS: Docker, CI/CD, testing, observability. Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes. Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce. Clear communication with technical and non-technical stakeholders, in English. Nice to have: LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar). B2B contact and company data: enrichment, deduplication, matching. Cloud operations or FinOps: monitoring, incident handling, cost management. Event-driven or workflow-engine experience (Kafka, Temporal or similar). Experience replacing no-code or workflow-tool automations with production code. What we offer: Fully remote work format; A collaborative and creative environment that values initiative and experimentation; Paid time off and sick leave; Reduced working hours on Fridays during the summer; Days-off on US national holidays + your birthday; Schedule: 14 PM - 23 PM EEST (Kyiv time).

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for a proven operator to redesign how Customer Support works across Human and AI Support. Fin is an AI-first support organisation, and our processes should reflect that: you’ll have a genuine licence to rethink, rebuild or retire existing processes from first principles, not just refine them. This is a hands-on and strategic role: you keep day-to-day operations running well and fix what is broken, while building a long-term process strategy for the whole of Customer Support. You will also help embed Continuous Improvement, using conversation and quality insights to decide what we fix, retrain and prioritise next. Support at Fin changes constantly, and our processes need to keep pace with this level of change. The right candidate is exceptionally customer-focused, comes from a customer-facing background, and has experience leading and managing processes and workflows in a large organisation. You bring clear opinions and recommendations, work with a high degree of autonomy, and hold the line on the customer experience when working with other teams. You combine exceptional project management and attention to detail with a data-driven mindset and a proven ability to influence and collaborate at every level of the organisation. What will I be doing? Strategy and ownership Challenge and, where warranted, completely redesign existing processes and ways of working: you won’t be constrained by ‘how we’ve always done it’, and you’ll have the support of Customer Support leadership to make bold changes Own and evolve the framework for reviewing, prioritising and implementing Customer Support processes and workflows across Human and AI Support, so every change improves the customer experience Build and maintain a long-term process strategy and roadmap for Support, balancing quick wins and immediate fixes with strategic improvements Own the long-term Continuous Improvement strategy for Support, setting priorities and a roadmap that cover both Human and AI support Bring clear proposals and recommendations to leadership, and act on them with autonomy Partner with teams outside of Customer Support to design processes that work end to end, agreeing clear ownership, handoffs and shared goals so the customer experience holds across team boundaries. Process design and improvement Analyse current processes across Human and AI Support and decide whether each should be improved, redesigned from scratch or removed entirely. Where AI and automation can fundamentally change how the work gets done, lead that transformation rather than layering them onto legacy workflows Own day-to-day operational process fixes and keep existing processes effective Design and roll out new or improved processes, solo or with SMEs, partnering closely with Customer Support leaders and ICs in every region so processes work globally, not just for one region Design and implement process control metrics, and monitor process performance and KPIs Use data to find where processes are failing, size the opportunity and prove the impact of changes, building and maintaining dashboards and reports that give leaders a clear view of process health across Human and AI support Ensure compliance with internal policies and external regulations Continuous Improvement Maintain and iterate on the Continuous Improvement framework, using insights from both Human and AI support to drive improvements, across Enablement, Quality, AI support, etc. Turn insights into a prioritised improvement backlog, with clear owners across respective internal teams Track whether each improvement worked, using before-and-after measures such as repeat contact rate, resolution rate and CX Turn customer conversation data into clear, actionable insights for Product, Engineering and other teams, giving them evidence to shape priorities and roadmap decisions Stakeholders and delivery Hold the line on the customer experience with cross-functional partners, challenging constructively when a proposed change would compromise the customer Partner and collaborate with cross-functional teams to build and maintain processes and related training Take full ownership of large, cross-functional special projects that improve the customer experience, increase teammate efficiency and engagement, and drive company goals Communicate and engage on all process and continuous improvement changes with Customer Support and the wider organisation What skills do I need? Experience: 4+ years in Customer Support or a customer-facing role, including 2+ years in process management or continuous improvement and 2+ years in project or program management Strong technical capability: You are hands-on and credible in a complex SaaS tech stack, including CRM systems such as Salesforce. You can configure workflows, integrations and automations yourself rather than relying on others to build them. Experience with system integrations or process harmonisation is a bonus. AI and automation: Proven track record of using AI and automation to drive improvements, ideally in an AI-first or SaaS support organisation. Knowledge of Fin (previously Intercom) is a strong advantage. Improvement frameworks: Strong knowledge of process and continuous improvement methodologies (Six Sigma, Kaizen, etc.) Data and strategy: You analyse data, turn it into clear insights for stakeholders, and build a long-term process strategy and roadmap that becomes practical, prioritised plans Ownership: A self-starter who delivers complex programs with minimal guidance, forms a point of view and brings proposals rather than questions Influence: Confident and credible with senior leaders and cross-functional partners. You challenge constructively and hold the line on the customer experience. Collaboration: Strong communicator who builds rapport quickly with technical and non-technical colleagues and involves frontline teammates early #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: United States, Remote Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Do you want to help bring PlayStation technology to a worldwide audience? Are you passionate about securing infrastructure that constantly pushes the boundary of the gaming industry? Are you ready to work with innovative technology, forward-thinking engineers, and a passionate security team? If so, join us! The role is a senior-level application security position combining strong technical expertise with leadership, initiative, and collaboration. You will provide strategic mentorship and hands-on support in designing, implementing, and testing secure solutions that strengthen PlayStation products and services. As a technical leader within Product Security, you’ll guide practices and influence multiple teams to embed security throughout the software development lifecycle. Key Responsibilities Lead security initiatives across the SDLC and improve development practices through scalable automation. Conduct and guide threat modeling and security requirements early in design phases. Partner with developers, architects, and product managers to align business goals with security needs. Lead security architecture and code reviews for distributed systems. Perform hands-on testing to identify risks and drive remediation with vulnerability and incident response teams. Advance the Product Security strategy through multi-functional initiatives and cultural influence. Balance business and security risks through technically grounded, pragmatic recommendations. Translate lessons learned into reusable organizational assets that enhance overall security posture. Mentor engineers and practitioners, promoting secure-by-default thinking and shared accountability. Demonstrate proactive leadership, coordinating teams to deliver measurable security and business impact. Qualifications 7+ years in information security and 3+ years in software development. Bachelor’s degree or equivalent in Computer Science, Information Security, or related field. Effective communication and leadership abilities; capable of influencing technical and non-technical collaborators including management. Dedicated and proactive, finding opportunities and leading initiatives independently. Deep understanding of enterprise and cloud-native architectures and their secure design. Expertise in network and web protocols (TCP/IP, TLS, HTTPS, OAuth 2.0, OpenID Connect) and common attack vectors. Proven expertise in guiding security development and code evaluations and providing actionable, risk-based recommendations. Skilled in multiple programming languages (e.g., Java, C/C++, JavaScript, Python) and mitigating vulnerabilities such as OWASP Top 10. Experience integrating SAST, DAST, and dependency scanning into CI/CD pipelines. Familiar with Agile, DevOps, and modern delivery practices. Hands-on experience with cloud technologies (AWS, Azure, GCP, Kubernetes, service mesh, CDN) including secure configuration and identity management. Desired Experience Strong analytical and problem-solving skills with an attacker perspective — able to anticipate and simulate real-world attacks. Experience in penetration testing, automated testing, or testing frameworks (JUnit, pytest, REST Assured, Playwright). Security certifications preferred (GIAC, OSCP, CEH, CISSP, CCSP, or equivalent). At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below. $177,300 — $265,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai Lead, you own how Sierra's AI agents come to life for our customers, from first pilot to a production agent handling thousands of conversations a day. We believe the best leaders stay hands-on and close to the work. You'll sit at the intersection of product, building agents, and customer-facing work, and stay just as close to the technology as you are to the people you build for and the team you lead. - Lead the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Our leads operate as ICs for their first 2-4 months at Sierra, then evolve into the lead role, all while continuing to take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. You'll both build directly and guide your team through the full lifecycle, coaching strategists to set and maintain the standard for ADLC best practices. You'll ensure agents launch on time, meet customer needs, and measurably move the customer's business. - Build the team as you build the business. You’ll take on two kinds of leadership: serving as the senior sponsor on our key customer deployments, and managing a team of strategists. You'll drive how the strategist function grows, from hiring and onboarding to defining what success looks like. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and actively build/shape the AI strategy that gets them there. You'll develop your team to do the same. - Guide delivery with the customer's working teams day to day. Run working sessions, troubleshoot agents as issues come up, and coach your team to make the calls that keep every build on track for launch. You'll be accountable for delivery quality and customer impact across your team's portfolio. - Shape the future of the product. Your team's direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prioritize initiatives, and collaborate with research, product, and platform teams to influence where Sierra goes next. What you'll bring - Customer obsession. Genuine energy being in front of customers, understanding their business and needs, thriving in complex organizations, and building trusted relationships, plus the ability to develop that muscle in others. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and guide teams through fast-changing, ambiguous environments. - A leadership style that comes from being hands-on. You blend high standards with empathy, fostering both speed and quality across your team. - Technical aptitude. Comfortable engaging directly with technical concepts (reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion). - Ownership and delivery. A track record of running, as well as leading teams that run, multiple complex, high-visibility projects at once and driving them to outcomes. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience, and/or an MBA or comparable experience at the intersection of technology and business. Even better... - Experience building or deploying AI/LLM agents in production, hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering), working closely with technical counterparts. - Background as a founder, product or strategy leader, or startup operator with high ownership and urgency. - Experience managing teams in product, consulting, solutions, or other customer-facing roles. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.