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• искать и привлекать новых B2B-клиентов на немецком рынке; • выстраивать первый контакт с потенциальными заказчиками;
Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an Internal Communications Manager to serve as a dedicated communications partner to our Product organization. Internal communications at Anthropic is not a support function that plans meetings and sends newsletters. The best people in this role operate like advisors who embed themselves deeply in the orgs they support, earn a seat at the leadership table, write on behalf of executives, and see around corners, anticipating what the organization will need to hear before anyone asks for it. There are traditional elements to the role too, like all-hands planning and org change announcements, and you'll run those with operational excellence. But the heart of the job is more creative and will require you to find ways to connect the rest of the company to some of the most consequential and least visible work at Anthropic, and making the line between that work and our mission clear and strong. Product is the bridge between what our models can do and what our customers’ needs today. Capabilities are improving constantly, and priorities shift as the models improve, and launches can come together very quickly as a result. For much of the company, it can be hard to keep up with what's shipping, what's changing, and why it matters. Your job is to help people make sense of that pace by understanding the work, and the people doing it, well enough to tell its story credibly, and to help its leaders communicate with clarity and candor as the company scales. Responsibilities Own the internal communications strategy for your portfolio, becoming an expert in the team's work and a trusted member of its leadership team Serve as a hands-on advisor to executives - help them think through what to say and when, draft communications in their voice, and give them honest counsel, especially in moments when that’s challenging or uncomfortable. Translate deeply technical work into narratives that land with employees across every function, without losing the substance Get creative about how you connect people to the work - don't default to creating a slide deck when a demo or something no one has tried yet would land better Anticipate communications needs before they arrive (e.g. launches, incidents, organizational change, moments of external attention) and have a plan ready for how we’ll bring employees along Design and implement strategies to boost signal and reduce noise, so employees know what's important and what it means for them Plan and execute internal fora like all-hands and AMAs with operational excellence Exercise sound judgment with sensitive material, especially where security work requires care about what is shared, with whom, and when Partner closely with the broader internal communications team to ensure updates are accurately and consistently cascaded across existing channels and live forums You may be a good fit if you Have 8–12 years of experience in communications or an adjacent craft where you learned to make complex, high-stakes material clear under pressure (e.g journalism, speechwriting, chief of staff work, strategy and operations) Are an exceptional writer with a particular talent for distilling technical decisions and cross-functional projects into simple, compelling narratives, and can write convincingly in someone else's voice Have served as a trusted advisor to senior leaders and know how to build those relationships: when to push, when to listen, and how to deliver a recommendation even when it’s something an exec may not want to hear Can embed credibly with engineers, PMs, and researchers. You are curious about how technical systems work, ask good questions, and earn the trust of people who may be skeptical of comms by default See the big picture and are able to connect individual team updates to company strategy and mission Have a keen eye for organizational culture and can recognize authentic moments worth amplifying Strong candidates may also Have experience communicating about product ,engineering, security, infrastructure, or other technical domains Have worked at AI companies, frontier tech companies, or other organizations where the technical work moves faster than most people can follow Have built or run internal communications programs during periods of rapid organizational growth The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
• Generate demand and sell Data & AI solutions to existing and prospective clients.
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Настроить подборLocation: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE We’re looking for an Engineering Manager to lead Trust & Safety within Render’s Security team. Your mission is to keep Render a trusted place to build and run applications by preventing fraud and abuse, protecting customers from malicious activity, and making it harder for attackers to use our platform. You’ll lead a team of engineers who build and operate the systems behind this work: detection pipelines, investigation tools, automated enforcement, and protections across the customer lifecycle. You’ll combine strong people leadership with technical judgement, helping the team respond effectively to incidents while investing in systems that prevent recurring problems. You’ll partner closely with Product, Infrastructure, customer-facing teams, Finance, and Legal to translate emerging threats and customer needs into practical engineering work. The decisions your team makes will directly affect customer safety, platform reputation, fraud losses, and the experience of legitimate developers. WHAT YOU'LL DO - Lead and grow the Trust & Safety engineering team through hiring, mentorship, regular feedback, performance management, and career development. - Define the team’s roadmap, balancing investigations and operational needs with sustained investments in prevention, automation, and platform protections. - Guide the design and delivery of systems that detect phishing, malicious workloads, payment fraud, and other forms of platform abuse. - Build investigation and enforcement tooling that gives responders the context to act quickly, records decisions, and supports consistent handling of escalations and appeals. - Lead the team’s response to significant fraud and abuse incidents, coordinating with other Security teams, Infrastructure, Support, Finance, and Legal. - Establish sustainable on-call and response practices, including clear ownership, runbooks, escalation paths, and learning from incidents. - Partner with Product and Engineering to introduce protections at the right points in the customer lifecycle, balancing prevention with onboarding friction and false positives. - Turn knowledge of attacker behavior and recurring abuse campaigns into improvements that protect customers and reduce repeat incidents. - Define and use metrics for fraud losses, detection and response time, false positives, repeat abuse, and operational workload to guide investment. WHAT WE’RE LOOKING FOR - 5+ years experience managing and developing engineers, including hiring, coaching, performance management, and building a healthy, inclusive team. - A strong background in software and security engineering, with the ability to guide system design, review technical proposals, and make pragmatic architectural tradeoffs. - Experience building or operating systems for fraud prevention, abuse detection, Trust & Safety, or adversarial security problems. - Experience leading teams with on-call or incident response responsibilities, and sound judgement when decisions must be made with incomplete information. - The ability to translate ambiguous threats and business needs into clear priorities, incremental milestones, and shipped improvements. - Experience using data to evaluate detection quality, understand operational problems, and measure whether interventions work. - Clear communication and effective collaboration across engineering and business teams, including explaining risks and tradeoffs to technical and non-technical partners. - Empathy for customers and responders, high integrity, and a strong sense of ownership for both team outcomes and long-term system health. NICE-TO-HAVES - Experience with cloud infrastructure, developer platforms, or services that run customer-controlled code and workloads. - Experience addressing payment fraud, phishing, malware hosting, account compromise, or coordinated abuse campaigns. - Experience building threat intelligence pipelines, linking related malicious accounts, or integrating external reputation signals. - Familiarity with Go, TypeScript, Kubernetes, Postgres, Terraform, or Temporal. - Experience partnering with Legal and customer-facing teams on sensitive enforcement decisions and external abuse reports. - Experience building and scaling a team at a growing company. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Columbia, MD, United States Configuration Manager Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Location Columbia, MD Job Description ADG Creative, an IDS subsidiary is seeking a Configuration Manager to support configuration management activities for mission-critical government systems. This role is responsible for managing baseline changes, coordinating testing and deployment activities, facilitating stakeholder engagement, and supporting system enhancements through established configuration management processes. The ideal candidate will possess strong organizational and communication skills, experience supporting software implementations, and the ability to collaborate effectively with government stakeholders and technical teams. Key Duties Conduct the configuration management process, including baseline change ticket management, configuration control board execution, and functional configuration updates. Coordinate baseline change documentation reviews and ensure alignment with established processes. Develop training and instructional materials to support baseline change deployments. Conduct test events with Government stakeholders and facilitate approval of system enhancements. Coordinate functional requirements gathering efforts and provide input to system design activities. Conduct configuration workshops and provide recommendations to improve existing configuration management processes. Complete and maintain configuration documentation and records. Develop and maintain test scripts to support validation activities. Conduct internal testing, data seeding, and test preparation activities for Government Acceptance Test events. Perform troubleshooting, issue identification, and resolution activities. Provide functional support during deployments and system releases. Brief stakeholders, leadership, and user groups on configuration management activities and system updates. Other duties as assigned. Requirements Bachelor’s degree in a related field. Active TS/SCI clearance with Full Scope Polygraph required. Minimum of 2 years of experience preparing for and conducting internal and stakeholder test events. Minimum of 2 years of experience working with procurement software. Experience supporting configuration management processes. Experience developing and/or reviewing functional system documentation, including requirements, design, and training documentation. Experience using Microsoft Office Suite applications, specifically: Microsoft Word Microsoft PowerPoint Microsoft Excel Experience briefing executive leadership, organizations, and stakeholder groups. Strong analytical, communication, and organizational skills. Preferred Qualifications Experience supporting configuration control boards (CCBs). Experience coordinating software testing and deployment activities. Experience gathering and documenting functional requirements. Experience supporting Government Acceptance Testing (GAT) events. Experience developing training materials and user documentation. Clearance Active TS/SCI with Full Scope Polygraph required. Compensation $105,000 - $115,000 annually Full-Time Position Comprehensive Benefits Package
Location: Barcelona Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Mission We are seeking a visionary and results-oriented Senior Specialist, Account Management to nurture and maintain long-term relationships with our most strategic Enterprise accounts within our Global Crypto & iGaming portfolio. You will be the business advisor and main point of contact to some of our most important accounts. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition. The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced environment this is the role for you to make a difference. How You’ll Make An Impact - Grow a portfolio of existing enterprise merchants by identifying expansion opportunities, cross/upselling Checkout’s value add services, performance improvements, and other levers to increase our share of wallet. - Crafting and executing on merchant specific account development plans, outlining clear opportunities for growth and paths to success. - Building high touch, consultative, and nurturing relationships with our merchants through regular and open communications, both face-to-face and virtual. - Delivering expertise, education, and guidance to merchants. Act as their payment consultant as they craft and complete a comprehensive, global payments strategy. - Negotiate win-win pricing structures by growing a thorough overview of a merchant's revenue drivers to deliver the best, sustainable outcomes for both merchant and Checkout. - Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce, Clari, and other CRM tools. - Understanding the intricacies of our products, services and partner networks thoroughly to leverage this against our merchants’ growing needs. - Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience and bring the voice of the customer to our internal stakeholders. - Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights. - Drive a culture of cross-team learning through active knowledge sharing whilst contributing to improving ways of working, impacting not just ‘what’ we do but ‘how’ we do it. Qualifications - Experience: 3+ years’ commercial experience in a B2B Account Management or Relationship Management role in the FinTech and/or Payments industry. - Commercial Acumen: Proven track record of driving and exceeding revenue targets and managing strategic account portfolios. Experience in negotiating and pricing strategy deals specific to the UK market. - Payments Knowledge: Good knowledge of today’s major e-commerce and payments, technologies, players and major future trends. - Customer Obsession: Customer driven and able to establish a robust relationship with assigned customer base. - Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Barcelona Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Mission: We are seeking a visionary and results-oriented Senior Specialist, Account Management to nurture and maintain long-term relationships with our most strategic Enterprise accounts. You will be the business advisor and main point of contact to some of our most important accounts. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition. The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced environment this is the role for you to make a difference. How you’ll make an impact - Grow a portfolio of existing enterprise merchants by identifying expansion opportunities, cross/upselling Checkout’s value add services, performance improvements, and other levers to increase our share of wallet. - Crafting and executing on merchant specific account development plans, outlining clear opportunities for growth and paths to success. - Building high touch, consultative, and nurturing relationships with our merchants through regular and open communications, both face-to-face and virtual. - Delivering expertise, education, and guidance to merchants. Act as their payment consultant as they craft and complete a comprehensive, global payments strategy. - Negotiate win-win pricing structures by growing a thorough overview of a merchant's revenue drivers to deliver the best, sustainable outcomes for both merchant and Checkout. - Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce, Clari, and other CRM tools. - Understanding the intricacies of our products, services and partner networks thoroughly to leverage this against our merchants’ growing needs. - Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience and bring the voice of the customer to our internal stakeholders. - Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights. - Drive a culture of cross-team learning through active knowledge sharing whilst contributing to improving ways of working, impacting not just ‘what’ we do but ‘how’ we do it. Qualifications - Experience: 3+ years’ commercial experience in a B2B Account Management or Relationship Management role in the FinTech and/or Payments industry. - Commercial Acumen: Proven track record of driving and exceeding revenue targets and managing strategic account portfolios. Experience in negotiating and pricing strategy deals. - Payments Knowledge: Good knowledge of today’s major e-commerce and payments, technologies, players and major future trends. - Customer Obsession: Customer driven and able to establish a robust relationship with assigned customer base. - Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently. - Fluency in Spanish or German is advantageous Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. As Manager, Events & Experiential Marketing, you’ll lead a portfolio of high-impact experiences for Checkout.com http://Checkout.com’s customers, prospects, partners and people. This is a hands-on leadership role. You’ll own complex, high-priority programs from strategy through to delivery, measurement and reconciliation, while managing and developing early-career marketers and coaching colleagues across the business. Working closely with the Director of Events & Experiential Marketing, you’ll translate marketing and commercial priorities into annual plans, quarterly commitments and measurable results. You’ll be accountable for the delivery, budget and quality of your work, helping to strengthen the team’s capabilities and raise the standard of our work. This role is offered on an 18-month fixed-term basis as maternity leave cover. How you’ll make an impact Portfolio planning and delivery - Turn business priorities into a focused annual plan and quarterly commitments, directly contributing to relevant team OKRs and helping to make prioritization calls across audience, scope, resources and timing - Act as the subject matter expert for experiences such as SXSW London, the Checkout Advisory Board, Commercial Kickoff, Thrive, owned roadshows and more - Personally lead the most complex programs from business case and experience design through execution, measurement and closeout, coordinating suppliers and internal partners - Set clear responsibilities, milestones and review points. Anticipate risks, resolve escalations and maintain pace without compromising accuracy or the audience experience Budget management and performance - Manage the portfolio’s allocated budget, shape investment cases and recommend spending across programs based on expected value and evidence of returns - Define the right program measures of success across brand, audience engagement, customer and prospect relationships, commercial contribution, content performance and operational excellence - Use reporting and post-event reviews to decide what to improve, scale or stop - Ground decisions in customer insight and stakeholder feedback, connecting events and their content to wider campaigns and commercial follow-through. Lead and develop people - Manage and develop Marketing Graduates through clear goals, coaching, feedback, meaningful ownership and structured opportunities to build their marketing capabilities - Coach team members and project partners to think strategically, make sound decisions and connect their work to wider marketing and business outcomes - Balance personal delivery with team execution: step into complex work when your expertise is needed, while ensuring the team retains ownership and grows through the work Cross-functional influence and expertise - Align senior stakeholders across Marketing, Commercial and partner functions, securing agreement on objectives, investment and delivery expectations - Represent Events & Experiential Marketing in various forums, communicating recommendations clearly and resolving competing priorities constructively - Set the quality bar for the portfolio and help others meet it; introduce relevant industry practices and share learning to strengthen the team’s craft What we’re looking for - Proven experience in a similar role (7+ years), preferably in a B2B or event agency setting - Deep events and experiential marketing expertise, demonstrated through leadership across complex, high-priority programs with sound operational judgement - Strong commercial understanding, with experience managing substantial budgets, assessing ROI and using data to guide decisions. - Exceptional writing, communication, and presentation skills with excellent attention to detail. - Effective people management and coaching, with the ability to develop early-career talent and build capability across project teams. - Confident communication and stakeholder management, including influencing senior leaders and creating clarity when requirements are ambiguous. - Proficiency in marketing tools, marketing automation, CRM, analytics and AI, including Salesforce, Pardot, Looker, Cvent, Google Workspace, Claude and Glean. - Willingness and ability to travel 20%-40% of the time for event management and delivery. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Project Manager / Бизнес-ассистент собственника (международный проект, ОАЭ) Ищем инициативного бизнес-ассистента / Project Manager удалённо, который поможет собственнику развивать международный сервисный проект в ОАЭ.
Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams. The difference you’ll make You’ll sit in the Product Marketing team, reporting to the Head of Product Marketing. You’ll work closely with our international commercial teams alongside Product, Design, Research, and Engineering to champion our international customers, identify what drives their booking choices, and uncover where loveholidays can win. Together, the team will turn customer empathy and market intelligence into high-impact proposition improvements and rapid experimentation that accelerate growth across key international markets, starting with a strong focus on Germany and the Netherlands. The Product Marketing team acts as the critical bridge between local market dynamics and core platform execution. Collectively, the team combines qualitative customer research with deep commercial analytics to evaluate competitor models, diagnose performance gaps across the end-to-end booking journey, and define high-value opportunities that scale effectively across borders. Product Marketing sits within our Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers. Your day-to-day: INTERNATIONAL CUSTOMER AND COMPETITOR EXPERTISE - Build a deep understanding of customers in each international market: their needs, motivations, booking habits, expectations and barriers to choosing loveholidays. With a specific focus on Germany and the Netherlands. - Get hands-on with customer research, feedback and the end-to-end holiday journey, building real empathy and bringing the international customer’s voice into decisions across the business. - Understand competitor propositions and business models in detail. Experience their products, assess how well they meet local customer needs and identify where we need to close gaps or offer something more compelling. - Share customer and competitor insight broadly, helping teams distinguish between needs shared across markets and differences that require a local approach. MARKET PERFORMANCE AND OPPORTUNITIES - Understand performance by market, customer segment and stage of the journey, working with commercial and analytics teams to connect customer behaviour with conversion, repeat booking, customer satisfaction and commercial outcomes. - Identify where our proposition and experience are strong or weak, combining performance data with customer and competitor evidence to understand why. - Prioritise opportunities with clear recommendations on the customer problem, expected impact and how we will measure success. HANDS-ON EXPERIMENTATION AND IMPROVEMENT - Propose and run tests with international commercial and platform teams, taking opportunities from an initial hypothesis through to execution, measurement and a decision on what happens next. - Test changes to our proposition, messaging and customer experience, from how we explain our value to how customers search, book and manage their holiday. - Use results to refine our approach, stop ideas that do not work and build evidence for wider investment in those that do. A PLATFORM THAT SCALES INTERNATIONALLY - Translate international customer needs and market opportunities into clear proposition and experience requirements for product, design and engineering teams. - Work with platform teams to influence priorities and shape solutions that address local needs while building capabilities we can reuse across markets. - Identify where our platform limits international growth, including gaps in localisation, content, payment options, trust and the post-booking experience, and work with teams to test and address them. - Bring evidence from current markets into future market planning, helping teams understand what can scale, what needs to adapt and what we should validate before launch. Your skillset: - You have significant experience in product marketing, proposition development, growth or a closely related discipline within a consumer-facing digital business, including work across international markets. - You are a customer expert. You go beyond research decks, spend time understanding real behaviour and can explain how needs differ between markets and customer segments. - You understand competition at the proposition level: why customers choose one provider over another, how different businesses deliver value and what that means for our own choices. - You are confident working with data. You can interpret market and customer performance, ask the right questions and combine quantitative and qualitative evidence into a clear point of view. - You have a track record of hands-on experimentation. You can turn an opportunity into a testable hypothesis, work with others to deliver it and use the results to decide what to do next. - You know how to work with product, design and engineering teams, translating customer needs into clear problems and requirements and balancing local relevance with platform scalability. - You communicate clearly and lead through influence. You build momentum across commercial and platform teams and challenge assumptions constructively. - You are comfortable moving between setting direction and doing the work. You bring curiosity, sound judgement and personal ownership of results. - Experience in B2C eCommerce is critical, travel experience is desirable - Fluency in one or more European languages, especially German highly desirable The interview journey: - Intro with a member of the Talent Acquisition team - 30 mins - Virtual 1st stage with Hiring Manager - 45 mins - Final stage with key stakeholder/s including a task to present, in office - 2 hours Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Access to our electric vehicle salary sacrifice scheme - Cycle to work scheme, season ticket loan and eye care vouchers Our commitment to inclusion At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Remote, South Africa MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. We are seeking a technical, creative, and entrepreneurial Sr Regional Sales Manager to drive MinIO’s next stage of growth in the South Africa region. This is a role for a proven seller who can combine technical depth in storage, data infrastructure, data lake/lakehouse, AI/ML, and HPC environments with the ability to close complex $250K+ enterprise deals. The ideal candidate has experience competing against legacy storage solutions, thrives in a startup environment, and brings a mix of creativity, persistence, and technical credibility to win transformative deals. What You Will Do Drive New Business Acquisition : Actively prospect and identify enterprise opportunities, leveraging your network and creative outreach to generate pipeline and close high-value deals Technical & Vision Selling : Confidently articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, and HPC not just incremental improvements. Translate technical capabilities into compelling business value. Close Complex Deals : Own the full sales cycle from lead to close, with a focus on $250K+ opportunities and annual quota attainment of $1.5M+ Compete & Win Against Legacy Software : Position MinIO against traditional storage vendors by demonstrating the advantages of cloud-native, S3-compatible object storage for modern workloads. Educate & Influence : Teach prospects about AI infrastructure optimization and data architecture modernization, leading them beyond product comparisons to strategic transformation. Quantify Value : Build business cases and ROI models that include quantified benefits, risk mitigation, and financial justification. Partner-First Territory Strategy : Build and execute partner-led co-selling strategies, working with channel and alliance partners to expand territory coverage and accelerate deals. Cross-Functional Collaboration : Partner with Solutions Engineering, Product, and Marketing to deliver tailored solutions, ensure successful POCs, and create a seamless customer experience. Forecasting & Planning : Maintain disciplined pipeline management, accurate forecasting, and clear account strategies that support predictable and scalable revenue growth. Your Skills and Experience Enterprise Sales Expertise : 7+ years of enterprise sales experience with consistent quota attainment ($1.5M+) and average deal sizes of $250K+. Technical Acumen : Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. Able to engage technical stakeholders and translate technical concepts into business impact. Partner-Led Approach : History of building co-selling strategies with channel and alliance partners to scale market presence. Vision & Thought Leadership : Skilled at leading transformation sales by shaping buyer thinking and providing unique customer insights. Competitive Selling : Proven ability to sell against legacy storage solutions and displace entrenched vendors with a differentiated value proposition. Startup Experience : Demonstrated success in fast-paced, entrepreneurial environments where creativity and adaptability are essential. Challenger Mindset : Skilled at teaching, tailoring, and challenging customer perspectives to unlock new opportunities. Network & Territory Expertise : Deep relationships within the territory, including decision makers and influencers who can be leveraged to accelerate business. Communication & Influence : Exceptional presentation, negotiation, and relationship-building skills with both technical and executive stakeholders. Education : BA/BS in computer science, engineering, business, or related field; MBA preferred. Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: London; Ireland; New York; Poland; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE ElevenLabs is scaling fast – new enterprise customers, new products, new markets. The Billing Operations Specialist is the person who makes sure every deal that closes is reflected correctly in our systems. This is an operational ownership role, sitting at the intersection of Sales, Customer Success, Finance, and Engineering – responsible for the full billing lifecycle of our enterprise accounts, from provisioning a new customer on day one to cleanly closing out a churned account. You'll resolve discrepancies before customers notice them, catch configuration drift before it becomes a revenue problem, and build the processes that make billing feel invisible to everyone else. You'll also work on projects and programs that evolve the sophistication of our billing processes and our tooling, and help with things like pricing migrations and other critical efforts. The ideal person is someone who is obsessive about accuracy and automation, comfortable navigating ambiguity, and energized (not frustrated) by the complexity of managing billing at scale across thousands of accounts. Provisioning - Translate closed-won deals from Salesforce into correctly configured subscriptions in our billing platforms, such as Stripe – pricing plan, billing interval, contract start date, trial periods, discounts - Own the reconciliation between executed order forms and what's been requested for provisioning; work with Sales and Legal to resolve any gaps - Partner with Engineering to identify automation opportunities and build guardrails that make provisioning faster and more accurate over time Subscription & account management - Process mid-cycle changes and manage renewal mechanics – upgrades, downgrades, seat changes, plan switches, and so on. - Handle offboarding cleanly: close subscriptions, issue final invoices or credits, ensure no residual billing - Resolve invoice discrepancies raised by customers or flagged by the Customer Success team – incorrect amounts, missing credits, misapplied discounts Revenue integrity - Run periodic audits of active subscriptions to verify billing matches contracted terms - Identify and remediate ghost subscriptions, duplicate customers, and orphaned invoices - Support month-end and quarter-end close by reconciling billing platforms with Finance's records - Surface pricing or configuration anomalies to relevant teams. REQUIREMENTS Must-have - 2-5 years in billing operations, revenue operations, finance operations or a similar role supporting B2B or enterprise customers (adjust the range for level) - Hands-on experience with a subscription billing platform, ideally Stripe Billing or similar (Chargebee, Zuora, Recurly), including subscriptions, invoices, credits, coupons and billing intervals - Experience turning closed-won deals and order forms into correct billing configurations (pricing plan, start date, trial, discounts) - Strong attention to detail and a record of catching discrepancies before customers do - Can read a contract or order form and spot gaps against what was requested for provisioning - Experience reconciling billing data to finance records, including supporting month-end or quarter-end close - Comfort working with Salesforce (or another CRM) as the source of truth for deals - Clear written communication and ability to work across Sales, Customer Success, Finance, Legal and Engineering - Comfortable with ambiguity and with managing a high volume of accounts without losing track Strong plus - Experience with usage-based or hybrid pricing - Familiarity with SQL, spreadsheets at scale (pivots, lookups), or BI tools, for audits and reconciliation - Experience building automation or scripts, or partnering with Engineering on guardrails (APIs, webhooks, no-code tools) - Experience running subscription audits, such as finding ghost subscriptions, duplicate customers and orphaned invoices - Experience with pricing migrations or billing-system migrations - Exposure to ASC 606 or revenue recognition basics - Experience with a quote-to-cash stack (CPQ, contract management, ERP such as NetSuite) - Experience at a high-growth SaaS or AI company LOCATION This role is remote-first, so it can be executed from anywhere in the United States or Europe. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Опыт запуска продукта с нуля до 1 000 платящих клиентов с измеримыми результатами.
Location: Dubai, United Arab Emirates Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. About The Team The Business Development team is the backbone of Deliveroo, tasked with signing up the best restaurants in the UAE to work with us. As a Business Development Manager, you’ll be responsible for signing up and helping to onboard the city’s best restaurants and chains. You'll be reporting to the Team Lead of your respective city. What You’ll Be Doing Here’s what your day-to-day might look like: Restaurant acquisition: You'll be prospecting, pitching, and closing new restaurants in your territory. This is mostly an inside (telesales) sales opportunity. Oversee your pipeline: Take control of your own pipeline and use your organisational skills to manage your portfolio of leads and ensure strong conversion rates. Oversee the partner onboarding process to ensure it is as quick, efficient, and seamless as possible Ensure partner success within the first weeks from signing Commercial Projects: Assist our wider commercial team with ad-hoc projects like field pitch days, restaurant marketing roll-outs, and cross-functional projects. KPIs Number of partners signed each month from the target list Performance of partners signed (first 3 months) What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Must be based in Abu Dhabi BSc/BA in business or a related field Minimum of 2 years of sales experience Knowledge of the restaurant landscape in the UAE Demonstrable sales track record with experience in prospecting, pitching, and closing deals Experienced negotiator and able to structure win-win deals for partners and for Deliveroo Commercially knowledgeable person who understands the economics of delivery - for restaurant partners and Deliveroo Be able to maturely demonstrate product and industry knowledge to clients Take ownership and work towards demanding targets A fantastic communicator with a "get it done" mindset, well organised and efficient Fluency in English; Hindi or Arabic is a plus Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Location: US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc Your Role: The Senior Manager, Technical Excellence & Escalations leads the two teams that sit between Technical Support and the rest of the business: the global Technical Excellence team, staffed by our Technical Leads, and the global Escalations Engineering team. Both produce Tenable's earliest and clearest signal about product supportability and customer risk. Both have historically produced that signal faster than the organization could act on it. This role exists to close that gap. This is not a queue-management job. The Senior Manager is accountable for two outcomes: turning Technical Lead expertise and escalation findings into tracked change with Product and Engineering, and running one escalations practice that behaves identically in AMER, EMEA, and APJ. The role sits within Operations & Scale and works in close partnership with the Sr. Director, who sets overall strategy and carries the executive narrative. The Senior Manager owns the operating model, the day-to-day practice, and the working-level relationships with Product and Engineering that make change actually happen. They lead senior individual contributors who are already force multipliers — which makes this a job about influence and orchestration, not direction. Who You Are An orchestrator, not a bottleneck. You create the conditions for senior experts to influence the organization instead of routing their work through yourself. Technically credible. You have the depth to earn respect from Principal-level engineers and to challenge an Engineering assessment that doesn't hold up. A clear communicator under pressure. You can hold a room containing both a frustrated customer and an Engineering lead, and translate technical detail into business consequence. A systems thinker. You are drawn to the pattern behind the escalation. You would rather fix the class of problem than win the individual case. Comfortable influencing without authority. Much of what this role must accomplish depends on teams you don't own. Effective remotely. You build trust and hold a team together without relying on being in the room, and you communicate in writing well enough that distance isn't a handicap. A developer of senior talent. You are energized by growing people who are already very good, and you give direct feedback. Your Opportunity: Technical Excellence Team Run the operating model and product coverage plan for the global Technical Excellence team — every strategic product has clear lead ownership, defined authority, and no coverage gaps across theaters. Set the team's working agenda: what leads work on, what they own, and how their time splits between reactive escalation support and proactive supportability work. Turn Technical Lead findings — defect patterns, supportability gaps, documentation failures, recurring friction — into one prioritized, evidence-backed agenda, not a stream of individual product complaints. Position Technical Leads as credible partners in Product and Engineering forums, with the data, framing, and support they need to influence rather than escalate. Contribute to the Technical Lead career path with the Education & Enablement Manager, and apply it consistently — progression from Technical Lead through Senior and Principal, and the competencies that separate each grade. Global Escalations Practice Own the global escalations practice day to day: process design, entry and exit criteria, severity definitions, roles, communication standards, and adherence. Drive it to a single global standard. One model, consistently applied and measured across all theaters, with regional variance only where legally or operationally required. Operate and enforce the working agreement with Product Engineering — SLA adherence for escalated defects, prioritization criteria, update cadence, and follow-through on resolution commitments. Escalate structural breakdowns to the Sr. Director. Own the quality of post-escalation output. Every RCA and post-incident report produces a tracked action, not a filed document. Build the prevention agenda: analyze root cause patterns and drive the upstream product, process, tooling, or enablement changes that reduce escalation volume and re-escalation rate. Act as the Technical Support point of contact for high-severity customer situations — providing assurance and coordination without displacing the assigned Escalations Engineer. Driving Change Across the Organization Represent Technical Support in roadmap, release readiness, and quality forums at the Product Management and Engineering Manager level, making the supportability and escalation-risk case with data. Run the working-level feedback loop into Product and Engineering: defined cadence, shared prioritization, visible tracking from support signal to shipped change. Assemble the evidence behind supportability investment — ticket volume, escalation cost, re-escalation overhead — and partner with the Sr. Director to convert it into a business case that earns engineering capacity. Partner with Engineering on release quality gates so Technical Support has meaningful input before GA, not remediation duty after it. Represent both teams in cross-functional work with Customer Success, Sales Engineering, and Professional Services where escalation or account risk is in scope. Produce the regular supportability and escalation readout for the Sr. Director: narrative, trend, and recommendation — not raw metrics. Present directly to senior leadership as requested. Work with the Operations Manager to instrument escalation and Technical Lead activity in TSO reporting, so the teams' signal is visible without manual pulls. Leadership & People Development Lead and develop a senior, highly autonomous, globally distributed team, including the Principal Technical Lead as a technical partner and strategic extension of the function. Operate as a player-coach: hold the operating cadence and coach the team, and step personally into a live critical escalation or a difficult Engineering conversation when it matters. Build succession depth in both teams and eliminate single-person dependency on strategic products and accounts. Partner with the Education & Enablement Manager — a peer in the same function — to close skill gaps in both populations and feed field learnings into broader Technical Support enablement and certification. Set goals, performance expectations, and measurement for both teams in line with global Technical Support objectives. Drive AI adoption within Technical Lead and Escalations workflows under the Support AI governance framework, acting as the proving ground for capability the wider TSO will inherit. What You'll Need: 8+ years in Technical Support, Escalation Management, or customer-facing engineering in enterprise software, with recent focus on security or vulnerability management. 3+ years managing technical teams — ideally senior individual contributors, technical leads, or escalation engineers. Experience managing remote and globally distributed teams strongly preferred. Hands-on experience running an escalation practice or program, including process design and cross-functional coordination. Demonstrated ability to influence product and engineering priorities using support and escalation data. Experience operating within Support–Engineering agreements, including SLA adherence for defect resolution. Comfort with support metrics and the analysis behind them — escalation volume, re-escalation rate, time-to-resolution, ticket volume reduction — and the ability to build the evidence case for investment. Strong understanding of Tenable's product portfolio and security best practices, or the demonstrated ability to reach it quickly. Technical foundation across networking, authentication, operating systems, and cloud (AWS/Azure/GCP) sufficient to lead technical discussions credibly. Excellent written and verbal communication; comfortable with senior stakeholders and with customers at any level. Bachelor's degree in Computer Science, Information Systems, or equivalent experience. Able to work in a hybrid/on-site capacity at our office in Columbia MD. Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams. Occasional travel as required for team, customer, and cross-functional engagements. Flexibility to perform other duties as deemed necessary by management. And Ideally: Cybersecurity or adjacent enterprise security SaaS experience. Prior time as a Technical Lead, Principal Engineer, or Escalations Engineer — credibility earned in the seat. Product Management or program management exposure. Familiarity with AI-assisted support workflows and their governance. Experience supporting FedRAMP or other regulated environments. #LI-Hybrid #LI-MM1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $130,000 — $173,333.33 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice
— Развивать платёжную инфраструктуру и собственные платёжные решения компании. — Находить, оценивать и подключать новых PSP, агрегаторов и платёжных партнёров.
Вы будете определять, каким бренд видят рынок и клиенты, и вместе с продажами превращать внимание аудитории в квалифицированные лиды. • Отвечать за единый голос и визуальный стиль бренда, развивать продуктовый месседжинг.
• Вести полный цикл привлечения мерчантов: от первого контакта и переговоров до контракта и запуска. • Находить мерчантов через свою сеть контактов, отраслевые ивенты, комьюнити и outreach.