Arago is an AI and computer hardware company focused on accelerating breakthroughs at the intersection of AI and semiconductors. The company was founded in 2024 by AI researchers and physicists with expertise in photonics, electronics, software, mathematics, and machine learning. The team is multinational and operates from hubs in France, North America, and Israel.
Задачи:
— Design and verify custom digital hardware components and architectures for high-performance, tightly integrated computation workloads.
— Design, implement, and verify RTL blocks for memory, control, and compute subsystems within Arago’s custom multiphysics computation unit.
— Collaborate with system software and architecture teams to define block-level specifications and ensure alignment with performance and integration goals.
— Develop and maintain functional verification infrastructure to validate design correctness across simulation and hardware testbenches.
— Support synthesis, timing analysis, and backend integration, working closely with physical design and CAD engineers.
— Contribute to architectural exploration and hardware-software co-design efforts to shape future iterations of Arago’s compute platform.
Требования:
— Extensive experience in RTL design (Verilog/SystemVerilog) for control logic, datapaths, memory subsystems, and specialized processing units.
— Strong understanding of digital architecture including pipelining, arbitration, memory hierarchy, and system-level integration.
— Proficiency in functional verification including testbench development, assertions, coverage metrics, and debugging; UVM experience is a plus.
— Familiarity with ASIC and FPGA design flows including synthesis, timing closure, and DFT.
— Comfortable working across the full hardware stack from architectural specification and microarchitecture to physical implementation support.
— Proficient English; French is a plus.
Условия:
— Competitive cash compensation based on location, experience, and team pay.
— Meaningful stock option plan offered early.
— Relocation bonus and coverage of moving expenses for relocation within 20 minutes of company location.
— Healthcare coverage including family options, pension contributions, professional development support.
— 25 days PTO plus public holidays.
— Ownership of a key technical domain with growth opportunities.
— Reimbursement of 50% of public transport subscription fee.
— High-paced, multicultural, engineering-led environment.
Процесс найма:
— Screening Call
— Technical meeting
— CEO Interview
— Reference Calls
— Technical Assessment
— Final Interview
Meet Arago and the Aragonians Arago is an AI and computer hardware company whose mission is to drive the course of history forward. We do so by accelerating breakthroughs at the intersection of AI and semiconductors. Founded in 2024 by AI researchers and physicists with deep expertise in photonics, electronics, software, mathematics, and machine learning, Arago brings together a lean team of engineers and scientists from the world’s top companies and research labs. Composed of nine nationalities and operating from hubs in France, North America, and Israel, we believe in great science and fast achievements. Our work is guided by these core principles: Do great things: we deliver work we’re proud to sign our name to. High velocity: speed matters. We move quickly, one step at a time. One unit: we’re all in this together, with relationships grounded in trust, respect, and camaraderie. Arago is backed by executives from Apple, Arm, Nvidia, Microsoft, and Hugging Face, as well as prominent US and European deeptech venture firms and exited founders.
What you’ll do
As a Senior AI/ML Scientist, you will work at the intersection of modern AI models, numerical precision, and novel computing architectures. Your mission will be to develop the methods that allow AI models to run accurately, efficiently, and reliably on Arago’s computing system. This position combines strong quantization and “digital twin” aspects: understanding how frontier models tolerate reduced precision, defining the right numerical formats and quantization strategies, and building software representations of the processor to model the physical effects that impact AI model accuracy. This role is both scientific and practical. You will help shape the bridge between AI models and Arago’s hardware.
Required Skills and Experience
Background in mathematics, physics, computer science, or a related quantitative field. Strong interest and skills in applied mathematics and statistics. Strong experience with quantization of machine learning and AI models. Strong understanding of modern model architectures, including language models, diffusion models, video generation models, and/or world models. Experience studying the impact of numerical precision, noise, or approximation on model accuracy. Experience with inference performance optimization. Good knowledge of computer architecture, GPU architecture, or parallel computing. Ability to build rigorous experimentation pipelines and translate research insights into practical engineering decisions. GitHub profile with recent and relevant projects. Language: English at a proficient level. French is a plus.
Responsibilities
Develop Arago’s quantization strategy for modern AI models, including precision studies, numerical format exploration, and model-level techniques to preserve accuracy under constrained precision. Study the impact of analog noise on the performance and inference accuracy of machine learning models, including language models, diffusion, video generation, and world models. Develop simulation tools to model analog behavior with minimal computational overhead. Build and maintain Arago's internal experimentation pipelines for precision and performance studies on both physical and emulated prototypes. Act as a technical point of contact between clients and Arago: analyze, port, and optimize client models onto Arago hardware, balancing throughput and accuracy. Collaborate with the software and digital architecture teams to support architectural enhancements based on the operator content of frontier model architectures.
Pay and benefits
Competitive cash compensation, with final package based on location, experience, and the pay of team members in similar positions. Meaningful stock option plan offered at the earliest stage of the company (included in the majority of full time offers). Relocation bonus and coverage of moving expenses for relocation within 20 minutes of the company’s location. Healthcare coverage (including family-friendly options), pension contributions, professional development support, and 25 days of PTO, in addition to public holidays. Ownership of a key technical domain, with significant vertical and/or horizontal growth opportunities, based on performance and individual drive. Reimbursement of 50% of the public transport subscription fee. A high-paced, multicultural (with 10 nationalities), and engineering-led environment.
About YouHodler
YouHodler is a Swiss-based international fintech platform operating across European and LATAM markets. We build financial products at the intersection of digital assets, payments, and modern financial services, helping customers and businesses access reliable payment solutions, multi-currency accounts, and financial tools that support both retail and B2B use cases. As we expand our footprint, we are looking for a PR Director to elevate our public presence and build a best-in-class global communications function.
Who We’re Looking For
A senior PR leader with a strong background in fintech, payments, SaaS, enterprise, and B2B communications — someone who:
- Has successfully built or scaled PR for payment or financial technology companies in Europe (mandatory).
- Understands the European regulatory and media landscape for fintech and payments.
- Can create a measurable, business-driven PR strategy.
- Maintains a strong personal network with journalists and editors in top-tier business, finance, tech, and payments media.
- Knows how to build corporate reputation through earned media, thought leadership, and social platforms.
- Works effectively with cross-functional teams — marketing, product, payments, legal, partnerships, and executive leadership.
- LATAM media experience is a strong plus
Key Responsibilities
PR & Communications Strategy
- Build and execute YouHodler’s PR strategy with a primary focus on Europe.
- Position YouHodler as an innovative, secure, and reliable provider of payment and financial solutions.
- Create communication roadmaps for product launches, new features, market expansion, and partnerships in payments and financial services.
Media Relations
- Maintain and expand strong relationships with journalists across European business, tech, finance, and payments media.
- Ensure consistent visibility through interviews, op-eds, press releases, and expert commentary.
- Manage all incoming media requests and proactively drive new stories and pitches.
Social Media & Thought Leadership
- Build a cohesive social media communication framework for YouHodler’s corporate channels.
- Strengthen thought leadership of the CEO and internal experts in payments, fintech innovation, financial inclusion, and digital finance.
- Develop messaging frameworks and tone of voice aligned with marketing and brand.
Reputation Management
- Shape company narrative on key topics: payments innovation, security, compliance, consumer protection, and financial reliability.
- Prepare Q&A documents, crisis communications, and media training for top management.
- Monitor brand mentions, sentiment, and competitive visibility across Europe and LATAM.
PR Analytics & KPIs
- Define and track PR KPIs: reach, SOV, publication volume, sentiment, link quality, traffic impact.
- Prepare transparent reports for C-level leadership.
- Demonstrate measurable contribution of PR to broader marketing and business objectives.
Requirements
Must-Have
- 5+ years in PR/Communications at manager or director level.
- Strong experience in fintech, payments, SaaS, enterprise or B2B industries.
- Proven European PR experience (essential).
- Established network in EU tech, finance, business, and payments media.
- Proven ability to design and deliver measurable PR strategies.
- Ability to work full-time on-site in Lausanne.
- Native or full-professional working proficiency in English + French / Italian / Spanish.
Nice-to-Have
- LATAM experience with financial, tech or payments media.
- Experience in corporate social media, SEO-driven PR, LinkedIn thought leadership, or industry events.
What We Offer
- On-site role in our Lausanne HQ, working closely with leadership teams.
- High autonomy and direct influence on global communication strategy.
- A fast-growing fintech environment with strong innovation in payments and financial services.
- Opportunity to build and scale a PR function of international standard from the ground up.
- Caring, collaborative culture and real ownership.
Additional Benefits
- Competitive Compensation - Salaries complemented by a bonus tied to corporate and personal performance.
- Relocation Options - Invitation, official residence permit and other necessary requirements.
- Offline meetups - All-team retreat twice annually.
- Professional Growth - Growth in FinTech & banking, online-trading, blockchain.
- Work from Anywhere - Remote work as a core capability.
- Flexible Vacation - 6 weeks of vacation time.
Location: London, England
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Manager of Inside Sales, you’ll lead a high-performing team of Inside Sales Representatives and Sr. Inside Sales Representatives focused on managing the end-to-end renewal process for our Unassigned, Mid-Market, Enterprise, and Strategic customers. Your team will cover renewals across LOA, TBH, and complex or multi-org accounts, ensuring a best-in-class experience for every customer while driving predictable retention and growth outcomes.
You’ll play a key leadership role in building an inclusive, high-performance culture rooted in coaching, collaboration, and accountability. You’ll also partner closely with Sales Managers, Customer Success, and cross-functional partners to ensure alignment on renewal strategy, forecast accuracy, and execution on strategic accounts.
This is a full time role that will be held from our London Hub.
What you’ll do at Figma:
Hire, onboard, and coach Inside Sales Representatives and Sr. Inside Sales Representatives to provide consistent 1:1s, career development support, and skill-based coaching on negotiation, forecasting, and customer engagement
Own NRR performance for assigned renewals, while monitoring and managing to key KPIs including forecast accuracy, GRR, expansion, and churn/contraction metrics
Lead renewal forecasting, pipeline reviews, and inspection of deal quality - ensuring accuracy, consistency, and timely execution
Analyze data to identify at-risk renewals and guide the team to act early and strategically
Coach to and iterate on renewal playbooks for LOA/TBH coverage, multi-org renewals, and non-ELA accounts, ensuring clarity on process and ownership
Collaborate closely with Sales Managers, GTM leadership, Customer Success, Deal Desk, Legal, and Finance to align on renewal strategy, account coverage, and engagement plans for strategic customers while streamlining quoting, approvals, and deal execution
Act as the senior level sponsor for complex or high-value renewals - partnering with senior partners, navigating escalations, and ensuring a positive customer experience at every step
Champion operational discipline - improving data hygiene, renewal velocity, and forecast predictability through consistent coaching and accountability
We'd love to hear from you if you have:
5+ years in B2B SaaS renewals, account management, or sales, including 2+ years leading teams
Proven success managing and developing emerging and mid-level sellers to exceed retention and growth targets
Strong cross-functional collaboration skills - able to build trust and alignment with Sales, Success, and Operations leaders
Strong sales skills operational rigor: adept at discovery, demo, negotiation, forecasting, inspecting pipelines, and making data-driven decisions
Experience with Salesforce and renewals tooling (e.g., Ironclad) and strong understanding of SaaS metrics (GRR, NRR, expansion rate)
While not required, it’s an added plus if you also have:
German or French proficiency to support EMEA customers
Prior experience helping build or scale a regionalised renewals or inside sales organisation
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
About the role:
We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products.
This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you.
Location:
- UK
WHAT YOU’LL DO:
- Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through
- Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems
- Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value
- Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption
- Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams
- Negotiate pricing and deal terms and work with legal to redline contracts
- Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience
- Help define and iterate on our sales playbook - your input will help shape our go to market strategies
- Native French Speaker
How to be successful in this role:
- 5+ years of experience selling complex software to enterprise customers
- A relationship builder that garners trust quickly and approaches sales with empathy and curiosity
- Excellent communication and storytelling skills
- Technical acumen with the ability to establish credibility with technical decision makers.
- You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one
- Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward
- Passionate about generative AI and excited to help customers navigate a rapidly evolving industry
Compensation & Benefits:
- We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
- Annual salary range: $225,000-$350,000 OTE USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Hybrid - London
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
Vercel is hiring a Head of Commercial sales, EMEA (excl. DACH) to lead and scale our Commercial sales team across EMEA (excl. DACH). This is a high-impact leadership role for someone who thrives in a fast-paced, high-velocity environment and knows how to build the systems, culture, and talent needed to consistently hit and exceed revenue targets in the mid-market and growth segment.
Commercial is one of Vercel's most important growth levers in EMEA - it's where we convert developer love and self-service momentum into contracted, expanding revenue with scaling tech companies and digital-native businesses. This leader will own that motion end-to-end: hiring and developing a team of Commercial AEs, driving pipeline efficiency, and ensuring Vercel is well-positioned to win in a competitive and fast-moving market.
You'll be based in London and work closely with Marketing, SDR leadership, Solutions Engineering, and Customer Success to build a repeatable, scalable commercial sales engine across the region.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What You Will Do:
Own the EMEA Commercial sales number - pipeline, forecasting, and revenue attainment across the mid-market and growth segment
Hire, onboard, and develop a team of Commercial AEs, building a culture of high activity, sharp qualification, and consistent execution
Drive a high-velocity sales motion with shorter cycles, strong outbound discipline, and efficient deal management
Coach AEs on territory planning, prospecting strategies, and how to sell to technical and business stakeholders at scaling companies
Partner with Marketing and SDR leadership to build and convert pipeline across EMEA - inbound and outbound
Develop and iterate on Commercial-specific messaging and positioning that resonates with engineering leaders and CTOs at growth-stage companies
Accurately forecast and report on team activity and revenue to EMEA sales leadership
Build scalable processes, playbooks, and onboarding frameworks that let the team ramp quickly and perform consistently
Collaborate cross-functionally with CS, Product, and Legal to ensure smooth handoffs and strong retention in the commercial segment
Identify expansion opportunities within the existing commercial customer base and coach AEs to grow accounts over time
Represent Vercel at EMEA industry events, developer conferences, and customer-facing engagements
About You:
3+ years of sales leadership experience in a SaaS or technical software environment, with a strong track record managing high-velocity commercial or mid-market teams
Proven ability to hire, ramp, and develop commercial AEs in a competitive market
Deep understanding of commercial sales motions - you know how to run a tight pipeline, coach on qualification, and keep deal velocity high without sacrificing quality
Experience selling into engineering, product, or technical leadership at scaling or growth-stage companies
Data-driven approach to running a team - you use metrics to identify coaching opportunities, forecast accurately, and iterate on process
Hands-on leader who is comfortable being in deals, on calls, and in the weeds when your team needs it
Fluency in English required; additional European language skills (French, German, Italian, Spanish and Arabic) are a strong plus given the EMEA scope
Familiarity with developer tooling, frontend infrastructure, or cloud platforms is a significant advantage
Familiarity with Vercel, Next.js, or the modern web development ecosystem is a plus
Based in London
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The London base pay range for this role is 300,000 - 330,000 OTE GBP. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Paris, France
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for an Account Executive, Mid-Market who will play a critical role in driving sales and maximizing revenue with our customers. You will be responsible for targeting, building and nurturing positive relationships with key decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma.
This is a full time role in our Paris office within a hybrid environment.
What you’ll do at Figma:
Create and manage a pipeline of Mid-Market accounts from inbound and outbound activity to consistently meet or surpass sales targets
Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500-5000 FTEs)
Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term
Conduct thorough analysis to create account plans that outline company priorities and initiatives, multi-threading at senior level to build on expansion opportunities
Manage a book of business by tiering accounts and initiating techniques to save contractions
Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success
Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities
We'd love to hear from you if you have:
Experience closing sales, over multiple years, for a software or SaaS business with a book of customers (<5000 FTEs), selling to executives
Consistent performance meeting pipeline generation targets for net new business
Demonstrated experience successfully managing complex sales cycles (3-9 months)
A sales methodology and process that creates value for customers
Fluency in French
While not required, it’s an added plus if you also have:
Experience selling solutions to technical audiences at executive level (i.e. Engineering, Product, Design teams)
Demonstrated ability to succeed in a changing environment
Certified in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Paris
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key Responsibilities:
CRM leads management, analysis, and follow-up
Partner Portal quarterly results management, analysis, and follow-up
Distributors events: Invitation and follow-up, checking lists of participants, event feedback, and improvements to increase sales and leads
Ajax events: leads qualification/tracking and participants follow-up
Make outbound calls to potential customers to promote and sell the company's solutions
Respond to inbound sales inquiries and follow up on leads generated by other sales channels
Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM system
Collaborate with other departments to ensure a seamless customer experience and resolve any issues that arise
Provide regular updates to the management on performance and progress
Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
Prepare proposals and other sales-related materials
Coordinate sales events demonstrations and presentations
Meet or exceed monthly and quarterly sales targets
Qualifications:
Proven experience in inside sales, preferably in a B2B environment
Strong verbal and written communication skills in English (at least B2 level) and French (native proficiency).
Goal-oriented mindset with a passion for achieving targets
Ability to build rapport and establish long-term customer relationships
Proficiency in CRM software and MS Office Suite
Self-motivated, resilient, and adaptable to a fast-paced sales environment
We offer:
Competitive wages - and a transparent motivation system
A product that sells itself
Freedom to make decisions and implement ideas
A zero-bullshit culture
A strong and well-coordinated team of professionals
Ambitious tasks and challenges
Opportunity to work with the most recognized security system and develop your career
We are working to ensure that people's lives are calm and the world safe. Let's become a part of the team that creates in Ukraine a smart and useful global product.
Location: Home Based - Americas; Home based - EMEA
This is an opportunity to run the worldwide Telco Field Engineering business, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. The Telco department is composed of three regional teams (APAC, EMEA and AMER).
We believe that Engineering Directors should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Telco Field Engineering Director at Canonical
The Field Engineering department is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
Within the Field Engineering department, there are multiple focused teams : the Cloud/DC team, the Alliances/Partners team, the IoT team, and the Telco team.
The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.
Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.
A Cloud Field Engineering Director is responsible for driving the strategy in presales and delivery for our telco customers. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location:
This role will be home based, managing teams in worldwide.
What your day will look like
Lead and develop managers and teams of Field engineers in the areas of Presales and Professional Services
Solve customer problems by promoting our technologies and being a trusted advisor
Work remotely in a single major time zone
Coach, mentor, and offer career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the leadership team, collaborating with other leaders
What we are looking for in you
A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc
Familiarity with telco architecture and industry standards
Working knowledge of at least one of the following domains: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS
Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
Practical knowledge of Linux and networking
Experience in technical presales
You are a dynamic person who loves to jump in new projects and interact with people
Excellent verbal and written communication skills in English
Passion and a track record of developing and growing people
Experience in leading, coaching and mentoring engineers and managers
Organised and able to ensure your team delivers timely, high quality results
An exceptional academic track record from high school and, preferably, university as well
Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
Additional skills that you might also bring
Second language - Spanish or French preferred
Python knowledge
Experience collaborating with external partners
Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement
Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Customer Success - Team Manager.
To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies.
You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results.
We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus.
Location:
This opportunity is available in the APAC region and is remote.
The role entails:
Strategic planning and analysis:
preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success.
Customer interactions and support to your team:
resolve escalated customer issues requiring expertise or intervention ensuring timely resolution.
Team management:
passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth.
Cross-functional collaboration:
collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board.
Documentation and reporting:
you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do.
What we are looking for in you
Excellent academic results at school and university
Bachelor’s or equivalent degree in Business, Communication or STEM subject
Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries
Track record of bringing exceptional Customer Success experience results
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem-solving and cross-team collaboration
Experience growing and developing a CSM team
Hands-on approach to using data to drive team activities and continuous improvement
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Brussels, Belgium
Workplace: remote
Driving Revenue Growth & Strategic Client Expansion
As a Client Partner, you will play a key role in driving commercial growth and expanding Aleph’s footprint in Belgium, directly contributing to revenue generation, portfolio expansion, and long-term strategic client partnerships.
This is a revenue-driven, commercially focused role responsible for owning a book of business, identifying new growth opportunities, and positioning Aleph as a strategic partner within the digital advertising ecosystem.
About Aleph
Aleph is a global leader in digital advertising and fintech, operating across 130+ high-growth markets. We provide the bridge between 55+ of the world’s leading digital platforms and local businesses, combining global scale with deep local execution. With 90+ offices worldwide, we empower our sales teams to drive growth through exclusive partnerships and localized expertise.
✨ Why Build Your Career at Aleph
At Aleph, your work has real impact. You’ll join a fast-growing, innovative, and collaborative team that encourages initiative, creativity, and ownership.
Here’s what makes Aleph unique:
🌍 Global exposure – collaborate with colleagues and clients across multiple countries.
💡 Creative culture – bring bold ideas, test new approaches, and shape strategies.
📈 Career growth – move across teams, take on new responsibilities, and expand your expertise.
🏢 Flexible work culture – we offer flexibility to balance focus and collaboration.
🎁 Well-being & growth – enjoy a benefits package designed to support your personal development and overall quality of life
🎯 What You’ll Do:
Revenue Growth & Portfolio Expansion
Sell Microsoft Advertising solutions to both new and existing advertisers
Proactively generate new leads, build a robust sales pipeline, and maintain accurate CRM records of all sales activities
Consistently achieve sales targets while delivering a high-quality customer sales experience.
Accurately forecast weekly, monthly, and annual revenue performance.
Strategic Client Leadership
Build and maintain a strong network of contacts across key verticals through industry events, outreach, and market engagement.
Engage regularly with new and existing clients to understand campaign objectives, KPIs, and future marketing plans.
Recommend tailored solutions from the product portfolio to help clients achieve their business and marketing goals.
Lead onboarding processes for new clients, including guiding them through legal and compliance requirements.
Market & Cross-Functional Impact
Stay up to date with market trends and competitor activity to identify new business opportunities
Introduce Aleph to new prospects and expand presence across target industries
Collaborate closely with Client Solutions Managers (Account Managers) to ensure smooth campaign launches and execution
Provide timely, actionable feedback to clients to optimize performance and strengthen relationships
🛠What You'll Bring:
3+ years of Digital advertising experience, either in Business development, Account management or Ad Sales experience
Comprehension of the local advertising ecosystem, including a comprehensive understanding of key players and stakeholders within the industry
Strong commercial skills (responsible for direct revenue)
Direct experience in paid search advertising, performance advertising and e-commerce
You can work independently and set your own workflows to achieve sales targets
You're fluent in French and English.
🎯 How Success Looks
As a Client Partner at Aleph, success means driving real business results for clients while making a measurable impact on the team and the company. You’ll know you’re thriving when:
Clients trust you as a strategic partner, seeing tangible growth and measurable improvements in their campaigns and overall performance.
You consistently hit or exceed your individual revenue and performance targets while contributing to the team’s collective goals.
You identify opportunities for expansion, optimizing strategies and processes to deliver smarter, more efficient campaigns.
You actively bring in new clients and business opportunities, closing deals that fuel both client growth and Aleph’s market expansion
You actively collaborate, share knowledge, and bring innovative ideas that improve outcomes for clients and the team alike.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR
45,360
. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
🚀 Ready to Make an Impact?
If you’re excited to grow client relationships, drive business results, and shape the future of digital advertising, Aleph is the place to make it happen. Apply today and become part of a team that’s transforming client success locally and globally.
#ALEPH
Location: France
Workplace: remote
We are seeking a Prompt Engineer to be responsible for the end-to-end technical migration workflow for transitioning templates to LLM autoraters. The role is required to use client’s internal tools to leverage prompt engineering techniques to maximize model performance.
Responsibilities:
Utilize Automatic Prompt Generation (APG) tools to create baseline prompts for complex parent-child template clusters.
Run and supervise Automated Prompt Optimization (APO) tool, review the outputs, and flag when the APO reaches deadlocks or plateaus.
Manually draft, test, and refine prompts to navigate complex template architectures, overcome anti-patterns, and handle edge cases where tooling is lacking or broken. Solve edge-case scenarios by designing and refining manual prompts.
Monitor shadowbot runs to ensure sufficient disagreements (between human and LLM ratings) are registered, generated, and tracked.
Run prompt versions against established gold data to continuously measure autorater quality against the human crowd baseline, calculating accuracy metrics such as F1 scores, precision, and recall.
Draft technical launch readiness justifications (Launch Certification Documentation) for final.
Requirement:
Language Skills
:
Native fluency in French and fluent in English.
Location:
Must be based in France.
Education
:
Bachelor’s, Master’s, or Doctorate degree in Computer Science, Data Science, Computational Linguistics, Human-Computer Interaction (HCI), Cognitive Science, or a related analytical field.
Prompt Engineering & AI Expertise
:
At least 4 years' experience as Prompt Engineer. Proven experience tuning Large Language Models (LLMs) for strict, structured outputs, complex classification tasks, and familiarity with chain-of-thought and few-shot learning.
Data Analysis
:
Strong proficiency in identifying error patterns, analyzing model performance, and using SQL or other data analytics tools.
Technical Agility
:
Ability to quickly learn and master proprietary tools with minimal supervision.
Communication
:
Excellent verbal and written communication skills.
Optional / Preferred Skills:
Familiarity with enterprise-grade LLM interfaces like the Goose API.
Experience in AI model evaluation, data science, computational linguistics, or software engineering.
Hands-on experience with Automated Prompt Optimization (APO) systems or tuning workflows.
Linguistic expertise, including an understanding of semantics and logic.
Location: Remote-US
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
The opportunity
We've seen firsthand how powerful in-person community connection can be — from our flagship Meetabase in Argentina to customer-hosted events in Madrid, and casual bar meetups organized when team members travel through Europe. We're ready to take this to the next level, and we're looking for someone who can help us think and operate at a different scale. That means owning a full portfolio of event types — from our annual user conference to executive dinners to community-hosted gatherings — and bringing an experimental mindset to all of it. You won't just execute events well; you'll design programs, run tests, measure what works, and build a scalable playbook grounded in real data.
What you’ll own
Program Design
Own the overall community events plan, including how different event types ladder up to company goals around awareness, retention, pipeline, and community health
Design events as experiments: define hypotheses, set measurable goals, and build in the feedback loops needed to learn and iterate
Maintain a forward-looking events calendar aligned to product launches, regional growth priorities, and company milestones
Identify and prioritize target cities and regions based on community density, product usage data, and expansion opportunity
Event portfolio
Lead planning and execution of our annual user conference (Meetabase) end-to-end
Support and scale community-hosted events by providing toolkits, resources, and coordination for local organizers who want to run their own gatherings
Own demand gen events, including executive dinner and VIP programming — curating guest lists, formats, and experiences that deepen relationships with key customers and prospects
Coordinate informal and formal meetups and community visits globally
Operations and measurement
Own all event logistics: venue sourcing and negotiation, catering, AV, signage, swag, guest lists, and international shipping
Manage event budgets, vendor relationships, and procurement across multiple time zones and currencies
Define and track KPIs for every event type — from attendance and engagement to pipeline influence and community NPS — and report out regularly
Gather attendee feedback — quantitative and qualitative — and synthesize insights to continuously raise the bar on quality and impact
Build and maintain playbooks, templates, and toolkits so programs can be handed off, replicated, and improved over time
Partner with Marketing, Sales, and Success Engineering on branding, messaging, and lead handoff
What you bring
Experience in event management, community marketing, or field marketing at a tech company, with a track record of owning both large flagship events and smaller programmatic ones
A strategic, data-driven approach: you define success before you start, and you know how to structure even a small dinner as a learning opportunity
Experience managing a diverse portfolio of event formats — conferences, executive programs, community events, meetups — not just one type
Strong organizational skills and ability to manage multiple concurrent projects across time zones
Comfortable with international logistics: foreign vendors, cross-border shipping, multi-currency payments
Confident negotiator with vendors and venues; familiarity with contracts and procurement
Self-starter who thrives in a remote, async environment with high autonomy
Ability to travel internationally when needed
Bonus: experience in SaaS, data analytics, or open-source communities
Bonus: fluency in additional languages (Spanish, Portuguese, French, German, etc.)
Why this role matters
This role is the strategic engine behind how Metabase shows up for its community in the real world. Every event you design is both a relationship-builder and a learning opportunity — a chance to deepen connections, surface honest feedback, generate new evangelists, and test what actually moves the needle. You're not just running events; you're building a program that compounds over time.
Compensation
The US base salary range for this role is $72.8K–$186K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: Home based - Worldwide
This is an opportunity to run a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.
We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Cloud Field Engineering Manager at Canonical
The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
A Cloud Field Engineering Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location:
This role will be home based, managing a team in your time zone.
What your day will look like
Lead and develop a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services
Solve customer problems by promoting our technologies and being a trusted advisor
Work remotely in a single major time zone
Coach, mentor, and offer career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the leadership team, collaborating with other leaders
What we are looking for in you
Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
Practical knowledge of Linux and networking
Experience in technical presales
You are a dynamic person who loves to jump in new projects and interact with people
Excellent verbal and written communication skills in English
Passion and a track record of developing and growing people
Experience in leading, coaching and mentoring engineers
Organised and able to ensure your team delivers timely, high quality results
An exceptional academic track record from high school and, preferably, university as well
Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
Additional skills that you might also bring
Second language - Spanish or French preferred
Python knowledge
Experience collaborating with external partners
Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Paris, France
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. This role is based in our Paris hub.
What you'll do at Figma:
Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets
Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book
Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term
Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at a senior level to build on expansion opportunities
Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success
Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities
We'd love to hear from you if you have:
Experience closing sales, over multiple years, for a software or SaaS business with the highest tier of Enterprise customers (5000+ FTEs), selling to executives
Consistent performance meeting pipeline generation targets for net new business
Demonstrated experience successfully managing complex sales cycles (9 months+)
Proficiency in a sales methodology and process that creates value for customers
Fluency in French and English.
While it’s not required, it’s an added plus if you also have:
Experience selling solutions to technical audiences at the highest level in Engineering, Product and Design teams
Demonstrated ability to succeed in a changing environment
Certified in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
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Once the applicable days has passed, candidates are welcome to apply again.
Location: Rwanda
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Job Title: Senior Manager
Location:
Rwanda
Reporting to:
Country Director
Start Date:
As soon as possible
Role Overview
GiveDirectly
is seeking an experienced and dynamic
Senior Manager (SM)
to lead government relations, strategic partnerships, public engagement, and resource mobilization efforts for its
Rwanda Country Office
. This role is critical to advancing GiveDirectly’s mission of delivering unconditional cash transfers by fostering trust, collaboration, and alignment with public and private stakeholders, while securing the financial and institutional support needed to scale impact.
The SM will serve as a key external ambassador for GiveDirectly, building and maintaining high-level relationships with government agencies, civil society, media, and both domestic and international donors. Reporting directly to the Country Director, the SM will play a central role in shaping the organization’s external positioning, driving resource mobilization, managing risk, and identifying strategic growth opportunities through multi-sectoral engagement.
Key Responsibilities
Government & Stakeholder Engagement
Initiate and strengthen relationships with senior government stakeholders to explore funding or partnership opportunities.
Build and maintain allies and champions within public institutions for GiveDirectly’s mission.
Engage relevant government agencies on GiveDirectly’s projects, approach, and impact, including securing local government approvals where necessary.
Track the status and strength of relationships with key stakeholders, designing and implementing strategies to improve engagement.
Represent GiveDirectly at national events, forums, and high-level or high-risk meetings.
Ensure compliance with all government directives, regulations, and protocols.
Align GiveDirectly’s activities with national poverty alleviation strategies and development programs, as well as provide guidance and support to field teams to ensure government protocol compliance.
Identify and mitigate potential risks related to government engagement, working cross-functionally to implement preventative measures.
Partnership Development & Fundraising
Identify and cultivate funding and partnership opportunities with government donors, multilateral agencies, philanthropic institutions, and INGOs.
Build and maintain a robust pipeline of strategic partnerships to support program growth, co-implementation, and scale.
Support proposal development, concept notes, and pitch materials in coordination with global fundraising teams.
Serve as a liaison between GiveDirectly and potential donors, articulating the value and impact of its programs.
Track engagement metrics ensuring consistent follow-through and sustained relationships
Support Country Director in preparing for and following up on partnership opportunities
Crisis Management
Serve as project manager and strategist during high-risk events or public relations challenges.
Develop and maintain a crisis response plan in coordination with the Country Director and global teams.
Respond to urgent issues involving government stakeholders, media, or local communities with speed, transparency, and sound judgment.
Advise internal teams on potential community or reputational risks and lead mitigation strategies.
Ensure consistent and controlled messaging during high-pressure moments, safeguarding GiveDirectly’s credibility and operational continuity.
Project Coordination & Internal Alignment
Lead and manage coordination efforts between internal teams (e.g.,external relations, programs, finance, communications) and external partners.
Organize key meetings, document action points, and ensure in-team and cross-functional accountability.
Support high-impact strategic initiatives through efficient planning, communication, and stakeholder alignment.
Communications & Public Representation
Prepare high-quality written materials including briefing memos, talking points, correspondence, press releases, and donor reports.
Guide the development of public-facing content to ensure clarity, consistency and alignment with GiveDirectly’s brand and government guidance.
Represent GiveDirectly in media engagements, donor briefings, and stakeholder visits as required.
Oversee stakeholder communications during field operations to ensure local alignment and public support.
Reporting & Insights
Deliver monthly updates and strategic insights to senior leadership on:
Stakeholder relations and engagement outcomes
Public sentiment, political dynamics, and community risks
Partnership and fundraising progress
Crisis issues and recommended mitigation steps
Maintain clear, transparent communication with government authorities and institutional donors, fulfilling all compliance requirements.
Qualifications
Bachelors or Masters Degree in a relevant field
At least 5 years of relevant experience in managing government relations, partnership development, or public affairs—preferably in an NGO or international development context. Detailed understanding and demonstrated experience working with national level government officials in Rwanda
Demonstrated experience in project management, including planning, coordination, and execution of complex, multi-stakeholder initiatives reliably.
Proven ability to identify, develop, and manage strategic partnership pipelines, including demonstrated experience in resource mobilization. Experience with key donors such as US Government, FCDO, and large private foundations is preferred
Strong understanding of government operations and the ability to navigate complex bureaucratic environments.
Ability to identify and analyze trends, risks, and opportunities in the policy and regulatory environment.
Excellent oral and written communication skills, including preparation of presentations and formal correspondence.
Able to coordinate and update cross-cultural teams distributed across many time zones
Demonstrated success in a high-performance work environment
Fluency in English (written and spoken) is required; working knowledge of French is an asset. Exceptional communication (written and verbal)
Experience working with and representing organisations to national media.
Aptitude to learn various software tools that GiveDirectly uses, including Slack, Google Spreadsheets, Google Calendar, and Asana
Key Competencies
Strong writing and project management abilities.
Strategic thinker with excellent coordination and follow-through.
Self-driven, with an ownership and results-oriented mindset.
Ability to thrive in a fast-paced, dynamic team environment.
Deep interest in scaling GiveDirectly’s impact through strategic partnerships and high-quality stakeholder engagement.
High attention to detail and ability to manage multiple streams of work simultaneously.
Strong delegation and upward management skills, including coordinating asynchronously with global teams across many time zones
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Home based - Worldwide
This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.
We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Cloud Professional Services Manager at Canonical
The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location:
This role will be home based, managing a team in your time zone.
What your day will look like
Lead and develop a team of engineers, ranging from graduate to senior
Work remotely in a single major time zone
Coach, mentor, and offer career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the leadership team, collaborating with other leaders
What we are looking for in you
Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
Practical knowledge of Linux and networking
Experience in technical presales
You are a dynamic person who loves to jump in new projects and interact with people
Excellent verbal and written communication skills in English
Passion and a track record of developing and growing people
Experience in leading, coaching and mentoring engineers
Organised and able to ensure your team delivers timely, high quality results
An exceptional academic track record from high school and, preferably, university as well
Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
Additional skills that you might also bring
Second language - Spanish or French preferred
Python knowledge
Experience collaborating with external partners
Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
The role of a Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications.
This role is a first step in the CSM organisation. Although you will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions.
Location:
This role will be based remotely worldwide.
What your day will look like
A strong focus on supporting customers by finding solutions to ticket requests.
Enrich documentation about problem solving, Q&A, onboarding materials.
Drive campaigns targeting multiple customers through digital touch-points and activities.
Identify high potential as well as high risk customers from newly onboarded users or customers
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Engage with your portfolio of customers to ensure risk identification
Collect feedback from customers and format them for review by the product team
What we are looking for in you
Customer-facing experience
An empathetic individual with a natural drive to help others
Passion for technology, infrastructure and Ubuntu in particular is a must
Excellent presentation skills
Strong organisational skills, ability to structure and constantly update documentation
A team player capable of interacting with all departments internally
Additional skills that you might also bring
We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us!
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
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УдалённоRemote-US; Manage event budgets, vendor relationships, and procurement across multiple time zones and currencies; Strong organizational skills and ability to manage multiple concurrent projects across time zones; E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire
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Paris, France
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Все вакансии в одном месте — страница 5 · Job Hunters
