Location: United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
We’re looking for a seasonal University Relations to own our early career hiring and summer intern program end to end. This is a hands-on, build-oriented role for someone who has run a university program before and can operate independently - recruiting the class, standing up the program, and delivering an intern experience that converts top talent into full-time hires.
This is a fixed term role with the potential to convert to a permanent position based on business need and performance.
What You’ll Do
Campus Recruiting
Own full-cycle early career recruiting for intern and new grad roles across tech and non-tech functions.
Build and execute the campus strategy - school targeting and partnerships.
Develop relationships with university career centers, faculty, and student groups at target schools
Manage high-volume applicant review, screening, and interview coordination against a compressed campus timeline
Maintain accurate candidate records and reporting in the ATS (Greenhouse or equivalent)
Design and run the summer intern programs
Serve as the primary point of contact for interns throughout the summer, troubleshooting issues and escalating where needed
Build and run the mid- and end-of-summer evaluation process, including conversion recommendations
Track and report on program metrics - pipeline health, offer acceptance, intern satisfaction, and conversion rates
Document the program so it can be run and scaled by the team in future cycles
What We’re Looking For
5+ years of university relations, early career recruiting, or intern program management experience
Demonstrated experience building or significantly scaling a university program, not just executing an existing one
Full-cycle recruiting experience with the ability to manage high applicant volume against campus timelines
Strong program management skills - able to run multiple workstreams, stakeholders, and deadlines simultaneously
Excellent communication and relationship-building skills with students, hiring managers, and senior stakeholders
Comfortable operating with ambiguity and building process where none exists
Experience partnering cross-functionally with HR, Legal, and Immigration on early career hiring logistics
Familiarity with ATS platforms (Greenhouse preferred) and campus recruiting tools
Experience in a fast-paced, high-growth, or startup environment is a plus
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$50
—
$70 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Spain
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
Field marketing is at the heart of how we build demand, foster community, deepen customer relationships, and accelerate growth. We are looking for a highly motivated, self-starter Field Marketing Manager to build the engine that fills the funnel for our Southern Europe GTM team, focused on two to three priority industries: healthcare, financial services, telco, and retail and e-commerce.
Your expertise in industry-led field marketing strategy, regional program execution, and GTM partnership will be pivotal in creating the moments that bring enterprise buyers to the table, from executive dinners and roadshows to industry conferences, roundtables, and account-based programs aimed at named buying committees. Collaborating closely with the Southern European GTM team and the broader marketing team, you will own every stage of the field motion, from territory and account strategy through budgeting, on-site execution, and post-program pipeline attribution.
ElevenAgents is being evaluated today by customer experience and contact center leaders at the largest health systems, banks, carriers, and retailers in Southern Europe. Your ability to think like a marketer, act like a salesperson, and run multiple industry programs at once will ensure we get in front of them first.
WHAT YOU’LL DO
- Build the engine that fills the funnel for your industries, a repeatable program mix that creates net new pipeline quarter over quarter
- Develop and execute the Southern Europe field plan for two to three industries, from territory and account strategy through budget, execution, and attribution
- Partner with Enterprise and Strategic account executives on named account lists. Agree the targets, fill the room, drive the follow-up.
- Design the program mix: executive dinners, industry conferences, roadshows, roundtables, customer advisory sessions, and 1:few account-based plays
- Create the vertical narrative with Product Marketing. Invite copy, talk tracks, and follow-up sequences that speak to a healthcare, banking, telco, or retail buyer, not a generic one.
- Manage event budgets and timelines, and report pipeline created and cost per opportunity, program by program
- Analyze program performance in Salesforce and Dream Data and give an honest read on what worked. Recommend what to scale and what to retire.
- Follow up with participants in collaboration with the GTM and growth teams
- Work with Paid Media and Demand Generation to amplify field programs before and after they run
- Own end to end execution, with support from the Southern Europe events team on venue, vendors, logistics, and on-site delivery
REQUIREMENTS
We are more focused on hiring for potential than past experience, but the person who thrives here will bring most of the following.
- 7+ years in B2B field, industry, or regional marketing, with a demonstrated track record of building programs that directly influenced pipeline and closed revenue
- Deep experience marketing into at least two of: healthcare, financial services, telco, retail and e-commerce
- Track record reaching enterprise buying committees on six and seven figure deals
- Fluency in Salesforce and marketing attribution. You can defend your numbers in a pipeline review.
- A peer relationship with GTM. You have pushed back on an account executive and been right.
- Comfortable running an executive dinner, speaking at events, and partnering with C-level stakeholders inside and outside the company
- Sharp judgment on what to cut. Budget and calendar discipline under tight deadlines.
- Willing to travel roughly a third of the time across Southern Europe
- Transparent and unafraid to challenge, ask questions, or call out obstacles
- An AI-first working style, and a passion for ElevenLabs technology
- Bias toward shipping
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote U.S. (PT)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
THE ROLE:
We’re looking for a leader to own and build the product strategy and execution for our Home Health & Hospice vertical.
Reporting to the Vertical Owner of Home Health & Hospice (HH&H), you’ll work closely with Engineering, Design, Operations, Sales, and customers to turn business priorities and customer needs into high-quality products.
Our HH&H Vertical is our fastest-growing New Vertical, and the biggest challenge we face is building a working marketplace that improves the connection between supply and demand. The product that works so successfully in our core long-term care marketplace has not translated into the Home Health and Hospice market. We now need to build our product to solve the unique problems home health agencies face and ensure we can meet their needs effectively.
WHAT YOU’LL DO
- Own the product roadmap for Home Health & Hospice, following the Vertical Owner’s prioritization
- Translate business priorities and customer needs into clear product requirements and solutions
- Lead product development from discovery and scoping through launch and iteration
- Partner closely with Engineering and Design to make tradeoffs and ship high-quality experiences
- Work directly with customers and internal teams to understand workflows, pain points, and product feedback
- Prioritize improvements based on customer impact, business value, and engineering effort
- Measure product adoption and performance and continuously improve the experience
- Partner with Vertical Owner and Revenue organization to determine new potential markets for expansion
- Partner with Strategy & Operations to modify product/support product for other potential lines of business like Physical Therapy and Home Infusions
WHAT WE’RE LOOKING FOR
- 4+ years of product management and/or strategy experience
- Strong track record of building and shipping customer-facing products, preferably that impacted the real world.
- Excellent product judgment and ability to turn ambiguous problems into clear requirements
- Strong customer empathy and comfort working directly with users
- Ability to work effectively across Engineering, Design, Operations, and commercial teams
- Enough SQL knowledge to correct LLMs when they write a misleading query
- Strong analytical and communication skills
- Experience in healthcare, marketplaces, or operationally complex products is a plus
THE INTERVIEW PROCESS
1. Application Review
2. Case Study
3. Case Study Interview
4. Hiring Manager Interview (s)
5. Culture Interview
6. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is building a deeply technical IT organization and is looking to add a Systems Engineer II focused on endpoint engineering. As WHOOP evolves from a consumer tech company into a personal health company, it is mission-critical to secure our fleet of endpoints while also enabling a frictionless employee experience. Doing both of those things well requires deep technical expertise, creativity, and a remarkably high bar for the quality of experience you’ll push onto your colleagues.
We need this role to work across both Mac and Windows ecosystems. Applicants should have top quartile expertise in at least one ecosystem.
As a member of a growing and highly dynamic team, candidates must be ready and excited to take on significant responsibility, embrace ambiguity, and help define what world-class IT Security capabilities look like at WHOOP.
This role will collaborate closely with Security, Risk & Compliance, Software and Hardware Engineering, Business Systems, IT, and more. This is a high-impact role with a broad scope, and we have a mountain of work to accomplish. We want to attract someone who is motivated by the challenge and energized to solve tricky problems with the best tools available.
RESPONSIBILITIES:
- Manage our Mac and Windows fleets end-to-end
- Craft a frictionless device lifecycle from unboxing to disposition
- Implement and manage robust security policies in line with strict HIPAA standards
- Manage the endpoint components of our enterprise AI security strategy
- Manage the way we patch endpoint vulnerabilities in line with our committed SLAs
- Engineer processes to do the things above in a way that minimizes employee friction and workflow disruption
- Mentor colleagues to develop their endpoint skills & capabilities
- Eliminate root causes of IT support tickets and manual IT toil
- Contribute meaningfully in helping us build AI-first IT operations
- Develop monitoring, observability, and reporting capabilities
- Communicate proactively and clearly with employees and business partners, ensuring alignment and transparency around our plans and the trade-offs we’re making
QUALIFICATIONS:
- Proven experience working on technically innovative systems and processes from the ground up
- Strong engineering and programming skills to enable automation and custom solutions
- Hands-on administration experience with MDMs
- Experience managing large fleets of computers and other corporate-owned devices
- Experience contributing to large-scale implementations and/or migrations of critical IT systems
- Experience developing AI solutions to improve productivity or employee experience
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
- Strong judgment in prioritization and solution design, balancing impact and maintenance costs
- Ability to work independently and take initiative in a rapidly changing environment
- A demonstrated employee-first mindset, actively listening and engaging with users and making their lives better
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000-$175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them.
As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers.
This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit.
WHAT YOU'LL OWN:
- Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision.
- Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully.
- Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution.
- Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner.
- Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps.
- Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations.
- Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand.
WHAT WE'RE LOOKING FOR
- 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations.
- A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through.
- Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected.
- 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach.
- Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review.
- Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action.
- Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience.
- Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners.
- Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones.
NICE TO HAVE
- Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes.
- Experience launching a new product, business line, or operating motion before the playbook was written.
- Knowledge of mobile apps, developer products, subscriptions, or App Store economics.
- Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments.
- Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms.
What success looks like
In your first 30 days
- Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat.
- Map the lifecycle from first signal through activation and live-account support.
- Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health.
- Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support.
- Ship one concrete improvement to a workflow, report, playbook, or automation.
By 90 days
- Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately.
- Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone.
- Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution.
- Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls.
- Support marketing efforts to deliver on targets.
- Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing.
By 6 to 12 months
- Improve key lifecycle measures such as conversion, activation speed, utilization and retention.
- Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails.
- Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads.
- Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
We’re looking for a Senior Technical Recruiter to join our technical recruiting team and own full-cycle recruiting across engineering functions. You’ll partner directly with engineering hiring managers to understand hiring needs, build strong talent pipelines, and deliver results in a fast-paced, evolving environment.
This is a hands-on role for someone with strong technical recruiting and sourcing experience who thrives in a startup or high-growth setting. You’ll independently manage searches, engage hard-to-find talent, and guide candidates and hiring teams through the recruiting process from intake to offer acceptance.
What You’ll Do
Own full-cycle recruiting for engineering roles, from intake and sourcing through interviews, offer negotiation, and closing.
Partner with engineering leaders to define role requirements, calibrate candidate profiles, and establish effective interview and assessment plans.
Build diverse, high-quality talent pipelines through proactive outreach, talent mapping, market research, and creative sourcing channels beyond LinkedIn.
Translate new hiring priorities into actionable search plans, quickly building pipelines and moving qualified candidates through the funnel.
Manage multiple searches and adapt to shifting priorities while maintaining momentum and a strong candidate experience.
Use recruiting data to evaluate pipeline health, identify bottlenecks, and adjust your approach to improve hiring outcomes.
Partner with compensation, People, and business stakeholders to develop competitive offers and successfully close candidates.
Maintain accurate candidate records and recruiting activity in Greenhouse.
Contribute ideas and share best practices to improve recruiting processes as the team scales.
What We’re Looking For
5+ years of recruiting experience, including technical recruiting and full-cycle ownership of engineering searches.
A proven track record of hiring engineering talent across multiple levels, including senior individual contributors.
Strong sourcing skills, with demonstrated success independently identifying, engaging, and converting passive candidates for difficult-to-fill technical roles.
Experience using creative sourcing methods beyond job postings and LinkedIn, such as technical communities, referrals, targeted research, and talent mapping.
Experience recruiting in a startup or high-growth environment where hiring needs evolve, processes are still developing, and hands-on execution is essential.
The ability to independently manage searches, move quickly, and adapt your approach as priorities change.
Excellent written and verbal communication skills, with the ability to build strong relationships with candidates and stakeholders.
Experience using an ATS and recruiting metrics to manage searches and improve results; Greenhouse experience is a plus.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$106,650
—
$133,750 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
The Banking Data Science team powers the product roadmap for Wealthsimple’s retail and business banking offering, ranging from Chequing & Savings accounts, Lending, Money Movement, Payments, Corporate accounts and more. Data scientists are embedded within cross-disciplinary teams, working directly with product managers, engineers and designers as a lateral strategic partner.
In this role, you'll be the DRI (Directly Responsible Individual) for the Money Movement and Payments domains. The breadth of its scope is vast: you will have ownership of the strategic direction for feature pricing, design experiments to inform the future of the client experience, and build client-facing data products that will reach millions of Canadians. We’re looking for a full-stack Senior Data Scientist who is excited about banking products and can contribute to product growth from day one.
In this role, you will have the opportunity to:
- Design & execute A/B tests to inform pricing, measure launch impact and make data-informed decisions on the future of the product roadmap.
- Build client-facing ML & AI products, such as spend insights https://help.wealthsimple.com/hc/en-ca/articles/49929213964571-Track-and-categorize-your-spending.
- Design & implement measurement strategy for upcoming product launches, including metric definition, geo-experimentation and otherwise incrementality analyses.
- Design & build data pipelines and architecture for modelled datasets.
- Use causal inference and complex statistical methods to deep dive into the product problems pace in order to provide actionable insights rooted in a deep understanding of client behaviour.
- Leverage AI to build agentic workflows, deepen your craft and handle operational tasks efficiently.
- Take ownership and ship it—continuously look for the simplest, most effective way to approach challenges.
- Work where you are (while our Canadian offices are located in Toronto, we are a remote-first workforce and you can join from anywhere in Canada!)
We are looking for someone who:
- Has a product mindset, having worked on customer-facing products with a culture of A/B testing, strong experimental design, product analytics and data storytelling.
- Has experience with the impactful application of complex statistical methods, causal inference, and applied mathematics.
- Is experienced working directly with cross-functional partners, preferably having worked with director-level stakeholders.
- Is passionate about measurement and understanding what drives business outcomes, navigating the complexities of attribution and incrementality.
- Has driven high-stakes product decisions (e.g., pricing, roadmap priorities) with data
- Adjusts quickly to changing priorities and effectively manages complexity in a fast-paced growth environment.
- Values simplicity and pragmatism, knows when to build sophisticated solutions and when a simpler approach will suffice.
- Strong technical skills in Python and SQL with experience building production-quality data pipelines.
- Excellent communication skills and ability to translate complex technical concepts for non-technical stakeholders.
- Fintech experience is a bonus, but not a requirement.
Why you’ll love this role:
- Lead experimentation best practices across Wealthsimple, setting the standard for how teams design and interpret tests to make sharper product decisions.
- High visibility, high impact: Your work directly affects Wealthsimple's product roadmap and influences the banking experience for millions of Canadians.
- Diverse technical challenges: Develop expertise across measurement, A/B testing, causal inference, machine learning, and computational math.
- Strategic domain ownership: Own two key pillars of Wealthsimple's product strategy and build deep expertise in a lasting problem space.
- AI-enabled efficiency: Leverage cutting-edge AI tooling to amplify your impact and focus on the most strategic challenges.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: United Kingdom; Germany; The Netherlands
Workplace: Remote
ClickHouse is seeking an experienced commercial lawyer to join ClickHouse’s elite and business-focused Legal team. You will be responsible for supporting ClickHouse’s EMEA sales team in reviewing and negotiating customer agreements and providing legal support for ClickHouse’s revenue-generating activities. You’ll be a trusted advisor and business enabler in a rapidly growing company while maintaining high standards for both legal practice and business ethics.
WHAT YOU’LL DO:
- Serve as a senior member of the commercial legal team responsible for supporting the go-to-market team by reviewing and negotiating ClickHouse’s customer contracts. Your primary focus will be supporting the EMEA sales team.
- Cultivate strong relationships with the EMEA sales team and act as a solutions-oriented business partner to ClickHouse’s EMEA sales team by providing pragmatic, sound legal counsel.
- Lead complex cross-border transactions with sophisticated counterparties located across multiple jurisdictions, independently owning complex deals from first review through signature and managing escalations.
- Monitor and advise on relevant regulatory, compliance, or legal developments impacting the business in the EMEA region, and partner with the broader Legal team and cross-functional stakeholders where required.
- Provide training and enablement to internal stakeholders on legal issues and contract processes, and mentor more junior members of the Legal team.
- Help maintain and update our legal agreements, policies, and templates; develop and improve scalable workflows to enable rapid revenue growth and stability for the company.
- As a senior member of ClickHouse’s EMEA legal function, lead the build-out of the playbooks, templates, and processes the region will run on, in partnership with the broader Legal team.
WHAT YOU BRING ALONG:
- Qualified lawyer in good standing in the UK or another European jurisdiction, with the right to work in the hiring location; local qualification (or active pursuit of it) a plus.
- Minimum of 7 years of law firm and in-house experience. Experience supporting a high growth infrastructure SaaS company is a plus.
- Exceptional academic performance and training, including a law degree from a highly ranked university and/or experience at a top-tier law firm in the technology space.
- Proven track record of independently drafting, negotiating, and closing complex commercial technology transactions and SaaS agreements with enterprise customers, partners, and resellers across multiple jurisdictions. International legal experience is a plus.
- Strong understanding of commercial legal issues related to SaaS and software licensing (i.e., data privacy, security, intellectual property, open-source, revenue recognition, and tax), professional services, and other go-to-market programs (such as partner/reseller programs).
- Excellent judgement, strong business orientation, and ability to translate legal risk into practical commercial advice within the context of business objectives.
- Strong interpersonal, communication, and management skills; ability to build trust and strong relationships with ClickHouse’s sales team, cross-functional stakeholders, and ClickHouse’s customers.
- Exceptional attention to detail, strong organizational skills with ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic environment.
- Experience with EU/UK data protection regulations in commercial negotiations and familiarity with regulated customer requirements (i.e., DORA) is a plus.
- Experience negotiating on customer paper and working with negotiation playbooks and fallback positions is a plus.
- Fluency in additional European languages is a plus.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote (USA)
At Livefront, we help companies design and build world-class digital products that command attention and inspire joy. We’ve helped household names like CVS, Samsung, General Mills, and Optum create experiences that have reached millions of people, and startups like HomeSpotter and Credly build entirely new businesses that challenge their industries’ status quo.
We’re looking for an outstanding VP, Business Development to join our team. You can work remotely from Minneapolis, Chicago, or Dallas!
Who you are
You are an elite relationship builder, a masterful connector, and an unparalleled networker with deep expertise in digital product design and development services businesses. You are a highly proactive and articulate communicator who consistently conveys what makes Livefront uniquely valuable to major current and future clients, with genuine insight and authority. You relentlessly pursue client success, operating with positive energy, well-informed strategic perspectives, and an indomitable tenacity that yields extraordinary results. Executives and key stakeholders seek out your counsel, and they anticipate and value every interaction with you. You have a demonstrated ability to cultivate and secure high-value, long-term strategic alliances and drive the complex, high-level negotiations necessary to solidify them. You thrive on managing high-stakes contracting agreements and crafting compelling proposals that win major deals.
What you will be doing
Represent Livefront’s leading skills, expertise, and visionary outlook to major clients and the industry through high-profile networking, strategic outreach, and key industry events.
Identify, prospect, and secure major, strategic clients with significant revenue potential, perfectly aligned with Livefront’s advanced capabilities.
Communicate Livefront’s unique and superior value proposition to key prospective clients through sophisticated presentations, high-level negotiations, and impactful outreach campaigns.
Collaborate strategically with Solutions Architects to propose optimal team/resourcing plans for complex client briefs and develop impactful, high-value pricing proposals.
Leverage the talents of the UX Strategy and Commercial Operations teams to develop compelling, innovative concepts and sophisticated pitch materials that resonate with top-tier clients.
Independently drive and close high-value, complex deals with key clients, consistently exceeding ambitious targets.
Develop highly persuasive sales presentations, strategic proposals, and other high-impact sales support and/or marketing materials tailored to major accounts.
Craft engagements that solve the most critical and complex client needs, leverage the full potential of Livefront’s robust processes and methodologies, and empower our team to deliver exceptional results and drive maximum client impact.
Independently create and manage complex, high-stakes sales contracts like MSAs and SOWs with key clients.
Manage and provide strategic insights and forecasts based on detailed activity tracking and analysis of major deals within the CRM.
Conduct advanced competitive analysis and market research to understand complex customer needs and emerging industry trends across digital services.
Own and drive the strategy and execution for key areas within the Growth function, developing and implementing plans to achieve ambitious growth targets in these areas.
Why you should apply
You want to work with passionate and talented people who are always looking for ways to make things better.
You understand the power of a strong business relationship built upon mutual interest and trust, and doing the daily work of forging relationships like that is what drives you.
You desire a work environment where respect, mutual trust, and egoless collaboration are paramount.
You want colleagues who take their work seriously but not themselves, and who know how to let loose and have a good time.
You like being part of a team that has a reputation for excellence and gives back to the community by educating, mentoring, and sponsoring.
You believe in sweating the details, giving a damn about quality, and taking pride in going the extra mile.
What you bring to the table
Extensive, exceptional track record in outside sales, with a focus on securing major deals in digital product services.
Master-level presentation skills, including high-stakes sales pitches and complex negotiations with C-level executives.
Ability to leverage data-driven insights and strategic storytelling to influence critical decision-making at the highest level.
Expertise in communicating innovative perspectives to clients that transform their approach to digital products and market entry strategies.
Exceptional and demonstrable ability to build and maintain long-term, high-value strategic alliances with key client partners.
Proven success in building highly trusting and collaborative relationships with delivery teams to ensure seamless execution of major projects.
An exceptionally self-motivated, results-oriented, and driven mentality, consistently exceeding ambitious targets.
Track record of sourcing and closing deals valued from $1m to $10mm+.
Bonus points if you…
Have management consulting experience with major accounts in Healthcare, Consumer, or Financial Services.
Have an engineering or computer science degree and/or deep technical background.
Have a Master’s degree in Business Administration.
$170,000 - $190,000 annual base salary with an OTE to be discussed during the interview process
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn, etc).
Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Additional information
We go out of our way to evaluate all employees and job applicants equally based on merit, competence, and qualifications. We encourage candidates from all backgrounds to apply and consider all qualified applicants. Don't worry, every application will be reviewed by a human.
Location: United States; Canada
Workplace: Remote
OVERVIEW
ClickHouse is seeking an experienced commercial lawyer to join ClickHouse’s elite and business-focused Legal team. You will be responsible for supporting ClickHouse’s Americas sales team in reviewing and negotiating customer agreements and providing legal support for ClickHouse’s revenue-generating activities. You’ll be a trusted advisor and business enabler in a rapidly growing company while maintaining high standards for both legal practice and business ethics.
WHAT YOU’LL DO:
- Become an important member of the commercial legal team responsible for supporting the go-to-market team by reviewing and negotiating ClickHouse’s customer contracts. Your primary focus will be supporting the Americas sales team.
- Cultivate strong relationships with the Americas sales team and act as a solutions-oriented business partner to ClickHouse’s Americas sales team by providing pragmatic, sound legal counsel.
- Negotiate complex cross-border transactions with sophisticated counterparties located across multiple jurisdictions, with increasing ownership of complex deals.
- Monitor and advise on relevant regulatory, compliance or legal developments impacting the business in the Americas region, and partner with the broader Legal team and cross-functional stakeholders where required.
- Provide training and enablement to internal stakeholders on legal issues and contract processes.
- Help maintain and update our legal agreements, policies, and templates; develop and improve scalable workflows to enable rapid revenue growth and stability for the company.
- As an early member of ClickHouse’s AMER legal function, contribute to building the playbooks, templates, and processes the region will run on, with mentorship and support from the broader Legal team.
WHAT YOU BRING ALONG:
- Law degree and member in good standing in at least one U.S. state bar.
- 3-6 years of law firm and/or in-house experience. Experience supporting high growth infrastructure SaaS companies is a plus.
- Exceptional academic performance and training, including a law degree from a highly ranked law school (e.g., Top 30) and/or experience at a top-tier law firm in the technology space.
- Proven experience drafting, negotiating, and closing complex commercial technology transactions and SaaS agreements with enterprise customers, partners, and resellers across multiple jurisdictions. International legal experience is a plus.
- Strong understanding of commercial legal issues related to SaaS and software licensing (i.e., data privacy, security, intellectual property, open-source, revenue recognition, and tax), professional services, and other go-to-market programs (such as partner/reseller programs).
- Excellent judgement, strong business orientation, and ability to translate legal risk into practical commercial advice within the context of business objectives.
- Strong interpersonal, communication, and management skills; ability to build trust and strong relationships with ClickHouse’s sales team, cross-functional stakeholders, and ClickHouse’s customers.
- Exceptional attention to detail, strong organizational skills with ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic environment.
- Experience with data protection regulations in commercial negotiations and familiarity with regulated customer requirements is a plus.
- Experience negotiating on customer paper and working with negotiation playbooks and fallback positions is a plus.
- Title (Counsel or Senior Counsel) and pay dependent on years of experience and location.
BONUS POINTS:
- Experience supporting high growth infrastructure SaaS company
- International legal experience supporting APAC
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Responsibilities
· Ensure the workplace is adhering to all EHS regulations and company procedures
· Provide support and leadership in various EHS related projects and tasks
· Develop, implement, and continuously improve EHS written programs, procedures, and work instructions
· Perform ergonomic assessments and identify improvements
· Lead and conduct comprehensive safety audits utilizing EHS software tools
· Analyze audit results to identify areas of improvement and develop corrective actions, as needed
· Develop and implement EHS training programs
· Assist in coordinating, scheduling, and delivering EHS-related training programs. Track training completion and maintain training records
· Investigate accidents and incidents to identify root causes
· Oversee the compliance calendar and prepare reports, such as OSHA logs
· Conduct and document regular risk assessments, job safety analysis (JSAs), and other safety evaluations to identify potential hazards and implement effective mitigation strategies
· Participate in EHS committee meetings
· Manage and ensure the proper operation of the Chemical Management System and ensure compliance with relevant chemical safety regulations
· Help implement a strong EHS culture across the organization
· EHS oversight for LG NA entities and Canada (LGECI)
· Ownership of the NA EHS Performance Directive, the internal audit program, and monthly subsidiary reporting to NA EHS
· Preparing and presenting the NA Monthly Safety Talk and regular NA EHS updates to leadership
· HSI platform administration (including the Chemical Management System) for NA companies
· Establish and maintain NJ HQ Incident Command Team
· RedFlag platform administrator
· Regular multi-site travel
Qualifications
· Bachelor’s degree in an EHS-related field or a related discipline
· 5+ years of EHS experience
· Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams)
· Familiarity with OSHA and EPA regulations and other applicable EHS laws and guidelines
· Strong interpersonal and communication skills
· Will be required to stand, sit, and walk for long periods of time (e.g., facility audit may require several hours of walking)
· Occasional business travel may be required
· Preferred experience with ISO 45001
· EHS related certification, preferred
· Working knowledge or familiarity of OSHA, EPA, and/or Canadian regulations
· CSP preferred
Recruiting Range
$115,000
—
$135,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Lanham, MD
Sales Associate (000097)
·
Major responsibilities include working the sales floor and ringing up customer purchases, while providing excellent customer service as part of a dynamic team, assisting with back office duties and the general upkeep/appearance of the shops.
·
Impactful Work: Be part of a team that supports the mission of LHAAMC.
·
Positive Environment: Work in a supportive and collaborative setting with a focus on excellent customer service.
·
Growth Opportunities: Gain valuable experience and skills in retail management and customer service.
1.
Customer Service Excellence
: Provide outstanding service to our customers, including patients, families, staff, and visitors. You’ll assist with in-store purchases, phone orders and ensure a positive and memorable shopping experience.
2.
Sales & Inventory Management
: Operate the POS (Point of Sale), handle daily transactions that include credit card, gift card and phone orders. Keep our shelves stocked and organized and help design attractive displays to entice customers.
3.
Team Collaboration
: Work closely with the Manager and other team members to ensure smooth daily operations.
4.
Housekeeping Duties:
Keep the sales floor and stock areas clean and orderly. Receive, check in, and price new merchandise promptly.
·
High School Diploma or GED
·
Excellent communication skills, both oral and written. Ability to handle stressful situations calmly and effectively.
·
Physical Requirements: Ability to stand and walk for extended periods, lift up to 20 lbs., and perform repetitive movements such as stooping and bending.
·
Personal Traits: A friendly, courteous demeanor with a knack for problem-solving and a passion for helping others.
Pay Range
$19
—
$23 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
🤝 You’ll work with Product, Technology, Legal, Risk and Compliance teams—and external partners—to turn regulatory requirements into great customer experiences and deliver products from discovery to launch.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation isn’t just the Best Place to Play - it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Sony Interactive Entertainment has an extraordinary opportunity in the Tools, Framework and Infrastructure team! We are looking for a motivated and creative individual to help build test tools, frameworks, and infrastructure for delivering high quality software which drives the PlayStation experience.
As a Software Engineer II, you'll focus on building test frameworks and infrastructure, internal tools, and automating test workflows. You will collaborate closely with Quality Engineering and Software Engineering teams to build robust systems to ensure products delivered to customers and game studios are of the highest quality.
Responsibilities
Design, build, and maintain test frameworks, tooling and infrastructure for teams which develop and test software for the Playstation console.
Integrate automated tests into CI/CD pipelines using
Jenkins, GitHub Actions
or similar tools.
Collaborate with Quality and Development teams to enable testing of both hardware and software components in isolation.
Construct telemetry systems and dashboard in order to make data-driven decisions about technical feature development.
Build tooling for AI-driven testing initiatives
Required Qualifications
Master’s degree in Computer science, Electrical Engineering, or related fields
2+ years experience in designing, developing and maintaining tools and applications in
C++, Python, or Javascript
with a focus on building testing tools, and test frameworks at scale. (C++, JS experience preferred)
Experience with test automation frameworks (e.g. Appium, Mocha.js, etc.)
Demonstrated experience building and deploying high availability and high reliability services from scratch.
Hands-on experience with CI/CD systems like Jenkins, GitHub Actions or similar tools.
Comfortable working in Linux and Windows-based development environments.
Strong communication skills and the ability to work cross-functionally with engineering and QA teams.
Hands-on experience applying LLM and Agentic AI in practical engineering contexts such as test case generation, flaky test detection, log analysis, or workflow automation.
Strong debugging skills.
Nice-to-Have Skills
Experience with test/build automation on PCs, consoles or other embedded systems
Familiarity with Node,
React
Native/Web, Kubernetes, REST APIs
Experience with testing
audio peripherals
(headphones, earbuds, microphones) or
input devices
(controllers).
Working knowledge Docker-based test environments.
Game industry background
Exposure to integrating or building tools powered by large language models
Japanese Language familiarity a plus
Tools and Technologies you will work with
Jenkins (CI/CD), GitHub Actions, ArgoCD
Python
JavaScript, React, Next.js
C, C++ or Rust
Git, GitHub
Device connectivity tools (e.g., ADB, Bluetooth analyzers)
Containerization technology such as Docker, buildpack and Kubernetes
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,700
—
$245,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Content Developer, you will help customers get more value from 1Password by creating content that supports product usage, adoption, retention, and expansion.
You will join the Customer Content team and report to the Manager, Customer Content. This is a hands-on role that works across Product Marketing, Product, Customer Success, Customer Support, Lifecycle Marketing, Enablement, and other teams. You will bring strong content judgment, an understanding of customer needs, and a practical approach to improving how content is created, maintained, and optimized.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 5+ years of experience in B2B SaaS content marketing, customer marketing, or a related field.
- Ability to translate complex products, workflows, and technical concepts into clear, actionable content for technical audiences across programs, formats, and stages of the customer journey.
- Strong organizational and project management skills, with the ability to manage competing priorities and changing requirements.
- A self-directed, adaptable approach to work, with the judgment to make progress independently and the openness to incorporate feedback.
- Experience with content management systems, analytics tools, collaboration platforms, or AI-assisted content workflows is helpful, but not required.
- Strong editorial judgment and attention to accuracy, structure, accessibility, voice, and detail.
- Experience managing content through its full lifecycle, including development reviews, repurposing, optimization, and retirement.
- Experience using qualitative and quantitative inputs to evaluate content and guide improvements.
- A history of creating practical processes, templates, or systems that improve the quality and efficiency of content work.
What you can expect:
- Develop customer-facing content from brief to final delivery, including research, outlining, drafting, editing, review coordination, and publishing.
- Create content for lifecycle programs, enablement, multimedia, and other customer-facing channels.
- Make complex product capabilities, workflows, and technical concepts clear, relevant, and actionable.
- Adapt messaging, structure, tone, and format for different audiences, use cases, and stages of the customer journey.
- Work with subject matter experts and cross-functional partners to gather information, resolve questions, and incorporate feedback.
- Keep content accurate and useful as products, policies, customer needs, and program priorities change.
- Create reusable templates, content modules, editorial guidance, and workflows that make production and maintenance more efficient.
- Use customer feedback, support themes, search behavior, product usage signals, and performance data to recommend and make improvements.
- Track and interpret content performance, then apply learnings to future work.
- Manage multiple projects, timelines, reviews, and stakeholders while maintaining a high standard of quality.
- Use AI and other tools responsibly to support research, drafting, production, maintenance, and optimization.
- Share observations and recommendations that help the Customer Content team improve its plans and priorities.
USA-based roles only: The annual base salary for this role is between $110,000 USD and $160,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $161,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York City, New York
Workplace: remote
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients.
Key Responsibilities
This role will be measured by GRR, NRR, and CSAT.
Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention
Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged
Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits
Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value
Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth
Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly
Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support
Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value
Identify expansion opportunities within existing accounts, driving upsell and cross-sell
Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement
Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers
Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space
What Success Looks Like
Within the first 90 days:
Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape
Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities
Shadow QBRs and customer escalations to understand existing processes and customer expectations
Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential
Over two quarters, success includes:
Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation
Achieve a net revenue retention (NRR) target of 120%+ across managed accounts
Drive measurable product adoption improvements across the portfolio, tracked via usage metrics
Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team
Develop at least 1–2 customer case studies or references from your book of business
Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering
Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes
Required Qualifications
8+ years experience in a customer success role at a SaaS company
Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
Strong understanding of customer success principles and methodologies
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
Demonstrated ability to manage multiple projects and priorities simultaneously
Analytical mindset with the ability to interpret data and trends to drive strategic recommendations
Experience working cross-functionally with sales, product, and support teams
Proficiency in CRM software and other relevant tools
Located in the San Francisco Bay Area
Alignment with Collectly's GTM Values:
We are owners - we have humility and put the team first.
We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Preferred
Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite)
Maintains high executive engagement and serves as a strategic advisor, not just a support contact
Proactively identifies and develops internal champions
Connects product value to measurable business outcomes.
Drives renewals with minimal risk through proactive health monitoring
Identifies expansion and upsell opportunities naturally within the relationship
If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!
Why You'll Love It Here
Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Compensation Range: $160,000 - $180,000 per year
Location: San Francisco, California
Workplace: hybrid
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients.
Key Responsibilities
This role will be measured by GRR, NRR, and CSAT.
Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention
Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged
Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits
Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value
Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth
Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly
Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support
Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value
Identify expansion opportunities within existing accounts, driving upsell and cross-sell
Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement
Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers
Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space
What Success Looks Like
Within the first 90 days:
Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape
Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities
Shadow QBRs and customer escalations to understand existing processes and customer expectations
Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential
Over two quarters, success includes:
Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation
Achieve a net revenue retention (NRR) target of 120%+ across managed accounts
Drive measurable product adoption improvements across the portfolio, tracked via usage metrics
Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team
Develop at least 1–2 customer case studies or references from your book of business
Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering
Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes
Required Qualifications
8+ years experience in a customer success role at a SaaS company
Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
Strong understanding of customer success principles and methodologies
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
Demonstrated ability to manage multiple projects and priorities simultaneously
Analytical mindset with the ability to interpret data and trends to drive strategic recommendations
Experience working cross-functionally with sales, product, and support teams
Proficiency in CRM software and other relevant tools
Located in the San Francisco Bay Area
Alignment with Collectly's GTM Values:
We are owners - we have humility and put the team first.
We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Preferred
Preferred
8+ total years of experience in a retention based client-facing role
3+ years working with or alongside Revenue Cycle Management (RCM) teams, billing departments, or healthcare finance stakeholders
Experience in healthcare SaaS, health tech, or digital health companies
Familiarity with RCM workflows — claims processing, denial management, coding, reimbursement cycles, prior authorization, etc.
Understanding of key healthcare stakeholders: CFOs, Revenue Cycle Directors, Billing Managers, Practice Administrators
Core Competencies
Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite)
Maintains high executive engagement and serves as a strategic advisor, not just a support contact
Proactively identifies and develops internal champions
Connects product value to measurable business outcomes.
Drives renewals with minimal risk through proactive health monitoring
Identifies expansion and upsell opportunities naturally within the relationship
If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!
Why You'll Love It Here
Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Compensation Range: $160,000 - $180,000 per year
Location: United Kingdom; Dublin; London
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
ElevenAgents is our platform for building and running conversational AI agents at scale. As our first Application Security Engineer embedded in the Agents team, you’ll make the secure way the easy way. You’ll build the security tooling and reusable primitives that let engineers ship securely by default.
This is a builder role. Expect to spend about 70% of your time building tools and internal systems, and the rest working with engineers, staying in sync with Core Security, and doing security research. More than half of the work is greenfield and most of it starts with you, you’ll spot the problems worth solving and own each solution from idea to production.
You will:
- Build security primitives that are easy for engineers to adopt, starting from what you find when you audit the Agents codebase
- Review new product work for security and feed what you learn back into shared tooling
- Lead the major security improvements to the Agents platform, working closely with Core Security
- Make sure Agents platform uses authn and authz controls correctly and building the guardrails that keep the platform from compromising on security best practices
- Set the security bar for the Agents platform and make meeting it the easy path for product engineers
- Work with engineers daily to help them ship fast and safely
REQUIREMENTS
- 5+ years in application security engineering at scale, covering secure design, vulnerability management and security tooling
- Strong software engineering skills: you have built and shipped products end to end, in production-quality code
- Fluency in Python, our main language. Golang or another language is fine if you can pick up Python quickly
- Hands-on experience with authentication and authorization. Experience securing cross-service communication is a bonus
- Experience with large-scale, customer-facing backend systems and enterprise-grade security
- Clear communication and a real enjoyment of working with developers
- A track record of owning delivery end to end
Bonus:
- Security for AI and LLM applications
- Cloud-native experience (AWS or GCP, Kubernetes, Terraform, IAM, networking, Linux internals)
- Experience in regulated environments (SOC 2, ISO 27001, PCI, HIPAA)
- Not required: Compliance certifications, incident response experience, a traditional security background, or prior domain knowledge. We care about what you have built and shipped, and open source work or conference talks are welcome evidence of that.
LOCATION
This role is remote and can be executed globally. However, to facilitate working with the Security Team, we prefer candidates based in GMT to GMT+3 or UK. If you prefer, you can work from our offices in Dublin, London or Warsaw
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
УдалённоSpain
УдалённоleadRemote U.S. (PT)
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УдалённоComfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones; Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads; EMEA
seniorUnited States
УдалённоseniorRemote (Canada)
УдалённоseniorUnited Kingdom; Germany; The Netherlands
УдалённоRemote (USA); We encourage candidates from all backgrounds to apply and consider all qualified applicants
УдалённоUnited States; Canada
Englewood Cliffs, NJ
География найма не уточнена
United States, San Mateo, CA
УдалённоRemote (United States | Canada)
УдалённоseniorNew York City, New York
ГибридseniorSan Francisco, California
УдалённоUnited Kingdom; Dublin; London; However, to facilitate working with the Security Team, we prefer candidates based in GMT to GMT+3 or UK