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Location: Istanbul, Turkey We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. Requirements • Bachelor’s degree from a recognized university. • Minimum 5 years of experience in Compliance, AML/KYC, or a related function within a financial institution. • Successfully completed the Compliance License examination. • Strong knowledge of MASAK , Capital Markets Board of Türkiye (SPK) regulations, and other applicable financial legislation. • Hands-on experience in preparing and submitting Suspicious Transaction Reports (STRs) . • Strong analytical and problem-solving skills with excellent attention to detail. • Excellent written and verbal communication skills. • A collaborative team player with strong interpersonal skills. Preferred Qualifications • Experience in a Crypto Asset Service Provider (CASP) , capital markets institution, payment institution, or electronic money institution. • Practical experience in AML/KYC , customer onboarding, customer due diligence, and regulatory reporting processes. Responsibilities • Monitor changes in regulations issued by MASAK , SPK , and other relevant regulatory authorities, and support the implementation of necessary compliance actions. • Prepare and submit Suspicious Transaction Reports (STRs) in accordance with applicable regulations. • Support the Compliance team in responding to information and documentation requests from SPK , MASAK , and other regulatory authorities. • Provide guidance to the Onboarding and Customer Acceptance teams on compliance-related matters and regulatory requirements. • Support the execution and continuous improvement of compliance processes in line with applicable laws and regulations. • Assist in the implementation, maintenance, and periodic review of internal compliance policies and procedures. • Contribute to the management of compliance risks and ensure the organization’s adherence to regulatory obligations. Working terms We offer: • Our own product. • Official employment in Turkey. • Annual paid vacations (14 working days). • Sick leave compensation. • Professional development and career growth. • Warm and friendly working environment. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Global We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Join us as an General QA engineer! Requirements Education & Experience Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related STEM field. 3+ years of experience in QA Engineering or Software Testing in a high-throughput or low-latency environment. Experience with quantitative systems, HFT, trading platforms, or financial applications is highly preferred. Core Technical Skills Strong knowledge of software testing methodologies, SDLC best practices, and quality assurance processes. Experience testing REST APIs and WebSocket-based services. Proficiency in SQL for data validation, troubleshooting, and debugging. Experience with API testing tools such as Postman. Hands-on experience with monitoring and observability tools such as Grafana, Prometheus, or Kibana. Confident working knowledge of Linux command-line tools, logs, system utilities, and process monitoring. Experience working with Docker. Proficiency in scripting or programming languages such as Python or Java. Experience with test automation frameworks and libraries such as Pytest, Selenium, or Pandas. Familiarity with version control systems and CI/CD workflows. Experience with automated testing, continuous integration, and deployment processes. Trading & Quantitative Systems Knowledge Understanding of market microstructure and trading products, including spot, futures, and swaps. Familiarity with low-latency and high-frequency trading systems. Strong understanding of mathematics, statistics, and numerical methods relevant to quantitative trading. Ability to reason through quantitative problems and collaborate effectively with researchers, developers, and analysts. Analytical & Problem-Solving Skills Strong analytical and problem-solving skills. Ability to independently investigate and solve complex technical issues. Strong focus on quality, reliability, and system performance. Experience working with complex distributed systems is an advantage. Mindset & Soft Skills Strong interest in technology, quantitative finance, and continuous learning. Team-oriented mindset with strong communication and collaboration skills. High level of ownership, reliability, and attention to detail. Predictable availability to support stable operation of production trading systems when required. Responsibilities As a QA Engineer, you will be part of a high-performance team responsible for developing and maintaining low-latency infrastructure, HFT and quantitative systems, and real-time risk management tools. You will work closely with developers, analysts, researchers, and system engineers to ensure system reliability, scalability, performance, and quality. Key Responsibilities: Design, develop, and execute comprehensive test plans for trading infrastructure and internal tools. Build and maintain automated test suites for real-time quantitative systems and APIs. Ensure adequate test coverage for low-latency, high-availability, and scalable systems. Collaborate with developers and analysts to clarify requirements, identify edge cases, and align testing with business and technical objectives. Investigate, reproduce, and debug issues in complex distributed systems. Contribute to performance testing, latency benchmarking, and system monitoring. Support CI/CD pipelines through automated testing strategies. Maintain high standards of test documentation and test coverage. Working terms Immerse yourself in Crypto & Web3:Master cutting-edge technologies and become an expert in the most innovative industry. Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE We're looking for a Senior Infrastructure Engineer II to take ownership of a large share of Kit's core infrastructure: databases, Kubernetes, version upgrades, platform tooling, and day-to-day support. You'll also build the paved paths that let engineers, non-engineers, and AI agents test and ship changes safely. The infrastructure supports creators who depend on Kit to reach their audiences and earn a living. When it's healthy, nobody notices. That's the job. This is a full-time Individual Contributor role for an experienced infrastructure engineer who likes owning production systems end to end, takes on-call seriously, leans into automation and enjoys making other people's work easier.   YOUR SUPPORT SYSTEM You'll report to Mojtaba Hosseini https://www.linkedin.com/in/mojtaba-hosseini-7a6666/, VP of Engineering at Kit. Day to day, you'll work most closely with Kris Hamoud https://www.linkedin.com/in/kristopher-hamoud-17b34665/ and Ivan Mora Perez https://www.linkedin.com/in/ivan-mora-p%C3%A9rez-ab460b45/. You'll also partner with product engineers across Kit, and with teams outside engineering who rely on infrastructure to get their work done. Once you're ramped up, you'll join a three-person on-call rotation, which works out to roughly one week in three.   WHAT YOU'LL DO - First Week: Get access to our AWS accounts, Kubernetes clusters, monitoring, and CI/CD pipelines. Read through our runbooks and architecture docs. Take part in Get To Know Yous (GTKYs) with Kris, Ivan, and the engineering teams you'll support. - First Month: Pick up day-to-day infrastructure support requests and start working through them with Kris and Ivan as backup. Ship your first improvement, such as a version upgrade or a fix to a gap in monitoring. Shadow on-call shifts. Write down what you learn along the way, especially the parts that only lived in someone's head or those that can be automated or improved. - First Six Months: Own core infrastructure areas end to end: databases, Kubernetes, version upgrades, and platform tooling. Take your full share of on-call, which you'll start by the end of your first quarter. Become the go-to person for day-to-day infrastructure questions. Find one recurring source of pages and make it go away. Ship a first paved path, such as a sandbox environment where AI agents or non-engineers can safely build and test changes. - First Year: You're the primary owner of a large part of Kit's core infrastructure, and you lead projects in it without needing direction. Uptime stays at 99.9% or better, page volume is down, and you've found real cost savings. Your paved paths are in regular use by engineers, non-engineers, and AI agents. You've built observability good enough for AI agents to handle some on-call load. You've documented your decisions so others can build on your work.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Running production infrastructure on AWS at scale, including managed relational databases, networking, and load balancing - Operating Kubernetes in production: upgrades, capacity planning, and troubleshooting - Managing infrastructure as code and maintaining CI/CD pipelines that engineers trust - Building monitoring and alerting that catches real problems early and doesn't page people for noise - Diagnosing complex, multi-service incidents calmly, then fixing the underlying cause - Cutting cloud costs through right-sizing and reserved capacity without hurting reliability - Writing clear runbooks, docs, and decision write-ups - Nice to have: experience with Cloudflare, ephemeral or sandbox environments, or email sending infrastructure Experiences - Around 7 or more years in infrastructure, platform, DevOps, or SRE roles - Owning production infrastructure for a product where downtime costs customers money - Carrying a pager for systems you owned, and making that on-call rotation quieter over time - Leading a major upgrade or migration, such as a database or Kubernetes version upgrade, with little or no customer impact - Building self-service tooling or paved paths that other engineers actually adopted - Working on a small infrastructure team where you couldn't hand problems off to a specialist Traits - You own what you run. You spot infrastructure debt and fix it without waiting to be asked, and you follow through until it's done. - You build quality into the work. Upgrades have rollback plans, maintenance windows are planned around customers, and "good enough" is a decision, not a default. - You leverage AI effectively. AI helps you increase quality and velocity where it matters most. You know when to delegate and when to dive in, while holding accountability. - You make work easier for everyone else. You'd rather build a tool or write a guide once than answer the same question ten times. - You teach what you know. You write things down so the next person, or the next AI agent, can build on your work. - You work in public. You share context and tradeoffs openly, including during incidents and when things go wrong. - You use AI thoughtfully. It's part of how you work, and you help others adopt it without creating new risks. - You remember who's on the other end. An outage means a creator's launch email doesn't go out, and that shapes how you prioritize.   WHAT WON'T SET YOU UP FOR SUCCESS - Wanting a well-defined backlog handed to you each week. Here, you'll find much of the work yourself and set priorities with Kris. - Preferring not to be on call. On-call is a core part of this role, shared across a team of three. - You are skeptical of AI’s capabilities, or conversely use AI without good judgement and accountability. - Wanting mostly greenfield architecture. A lot of this work is running, upgrading, and improving systems that already exist. - Needing layers of approval before acting.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. This role is part of a three-person on-call rotation, so during your on-call week you'll need to be able to respond to pages outside your usual working hours. We believe PTO should always take priority over on-call. We schedule on-call around people's lives, not the other way around. On-call is a shared responsibility, but taking time off should never be a challenge   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($197,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Technical interview (60 min) We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Limassol Cyprus Workplace: OnSite About Scorewarrior. We're a game developer and publisher from Cyprus with one single game in the 4x strategy genre: Total Battle. We're a one-game company on purpose, because in everything we do, we focus We are currently concentrating on two major goals: - To make our game #1 in its genre. - To make our company the best place to work on games. And we're far from there; we still have a lot of work to do. That's why we need you.     Let's dive in. As our Senior 3D Artist you will create video creatives for Total Battle's performance marketing. Your goal will be to turn creative concepts into engaging gameplay videos that attract new players. This isn't a role where you simply execute a ready-made brief. You'll take a concept or mechanic, figure out how to bring it to life, build the scene and gameplay logic, and take it all the way to the final video.   Key responsibilities. - Create 3D video creatives for Total Battle using Unreal Engine, as well as Houdini, Cocos, or Unity where appropriate. - Build new gameplay mechanics and logic from scratch within a production cycle of up to 8 working days. - Develop and write gameplay scenarios based on a concept or mechanic. - Build and polish scenes, including lighting, composition, animation, and visual design. - Use your technical skills and new tools to continuously improve the quality and speed of creative production.   You could be a great fit for this position if: - You have strong hands-on experience with Unreal Engine/Houdini and Blueprints. - You have a solid 3D foundation, including animation, lighting, composition, basic modelling, and rigging. - You have experience creating marketing creatives for mobile games and a portfolio to show us. - You have a basic understanding of game design and can turn an idea into engaging gameplay. - You're comfortable working independently and figuring things out without a detailed brief. - You care about the performance of your creatives, not just delivering the final result. - You're constantly learning and looking for ways to improve your skills and workflow. - You use AI tools such as Claude Code, Codex, and other GenAI tools in your work. - You play and love video games. - Experience with Cocos, Unity, Niagara, or programming languages would be a plus.   Why Scorewarrior? - Work with a product you love: Total Battle is more than just a job; it's a passion project. - Join a highly skilled team: We're a nerdy group of talented individuals who love what we do. - Make a real impact: Your work will directly contribute to bringing new players into Total Battle and getting us closer to that number-one app store spot. - Stability: Start working with a stable three-year contract with the potential to extend it to infinity and beyond. - An excellent remuneration package, including a 13th salary. - Full-coverage relocation for you and your family to Cyprus (Limassol). - Private health insurance for you and your family members. - A monthly pre-school, school, and university allowance for employees' children. - Lunch compensation. - A sports and fitness allowance. - Personal development opportunities paid for by the company: professional and language courses, books, etc. - Bonuses for outstanding results, years worked, getting married, and the birth of a child. - Monthly office parties and epic annual offsite company birthday and Christmas parties.   Do you accept the challenge? Apply today!

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a ! Requirements We're looking for a Senio/Staff-level engineer with an open mind and a builder's instinct - someone who goes beyond executing tasks and is ready to own the High-Performance practice end-to-end: establish engineering processes, drive R&D, evaluate and champion new technologies, and lead their adoption in production. The ideal candidate can bridge the gap between business requirements for low latency and high throughput and the realities of existing infrastructure - translating "we need to be faster" into an actionable technical roadmap. You bring a fresh perspective, know how to organize the work, and are equally comfortable optimizing a hardware parameter and presenting a strategy to stakeholders. We expect 5+ years of hands-on experience as a DevOps/SRE/Systems Engineer in performance-critical environments - and the maturity to grow yourself and grow a team around you. Linux: Advanced administration and OS-level tuning — real-time OS configurations, cgroups, CPU isolation, memory management, and low-level network stack configuration. Hardware Internals: Deep understanding of CPU power and performance states (C/P-states), Hyper-Threading / SMT trade-offs, TX/RX ring configuration, and the full data path from NIC through PCIe to memory and CPU. Ability to reason about and tune each stage of that path under production load. Networking & TCP Internals: Deep knowledge of TCP/IP — congestion control, ACK behavior, buffer tuning, and protocol-level latency sources. Strong Linux networking fundamentals: low-latency NIC configuration, bypass networking technologies (DPDK, RDMA), and market connectivity (multicast feeds, co-location networks, VPNs). Performance Engineering: Practical experience profiling latency-sensitive systems; familiarity with tools such as perf, flamegraph, strace, tcpdump, eBPF, and hardware performance counters. Containerization: Deep knowledge of Docker and Kubernetes, including low-overhead deployment patterns and performance trade-offs of containerized workloads. IaC: Proven track record with Ansible, Terraform, and Helm in production environments. Monitoring: Hands-on experience with the Prometheus / Grafana stack; ability to build latency-aware dashboards and alerting (P99, jitter, throughput KPIs). Scripting: Solid scripting in Bash and Python; Golang is a strong plus given its role in systems tooling. CI/CD & Secret Management: Strong grasp of CI/CD pipelines with experience integrating performance validation stages; familiarity with Vault for secrets management. Security: Understanding of DevSecOps principles and Kubernetes security policies. Key Performance Metrics You'll Work With Latency Distribution - P99 / P99.9 across the tick-to-trade path, using hardware-level timestamps (NIC/PTP). Jitter - variance between min/max latency, measured over large sample sets in live market conditions. Throughput - messages per second (orders + cancels) under exchange burst scenarios. System Reliability - сontinuous monitoring of uptime Extra Credit / Big Pluses Hands-on experience with kernel-level optimization: syscall reduction, network stack bypass (DPDK, RDMA, Solarflare OpenOnload). Background in HFT, algorithmic trading, or other ultra-low-latency production environments. Experience with hardware timestamping, PTP/IEEE 1588, and precision time synchronization. Familiarity with colocation operations and exchange connectivity (cross-connects, proximity hosting). Proven SRE track record with formal SLO/error budget frameworks in latency-sensitive contexts. DevSecOps: vulnerability scanning, Zero Trust, RBAC, and secure delivery pipelines. Understanding of business processes in FinTech, crypto, or electronic trading. Responsibilities Low-Latency Infrastructure Ownership: Design, deploy, and continuously optimize infrastructure for latency-sensitive trading systems — market data handlers, order/deal gateways, and risk check engines. Own the full stack from bare metal to application delivery. Define and maintain a reference architecture for low-latency connectivity when onboarding new trading venues, including reproducible configuration baselines, validation procedures, and performance acceptance criteria — so every new venue goes live on a proven, optimized stack. Cloud & Hybrid Network Connectivity: Design, implement, and maintain complex low-latency network solutions for cloud provider interconnects - including cross-connects and Direct Connect / ExpressRoute links between cloud regions, hybrid on-premise/cloud topologies, and high-throughput inter-server fabrics. Ensure both latency minimization and fault tolerance at every layer: physical redundancy, failover routing, and path diversity across providers and regions. Hardware & OS Stack Tuning: Go deep on the full hardware and OS stack - CPU pinning, C/P-states, HT/SMT configuration, NUMA topology, IRQ affinity, TX/RX ring sizing, NIC offloading, and network stack bypass (DPDK/RDMA where applicable). Understand the complete data path from NIC through PCIe to memory and CPU - and optimize every hop. Infrastructure as Code (IaC): Automate provisioning and configuration of high-performance environments using Ansible, Terraform, and Helm - with performance reproducibility as a first-class requirement. Latency Profiling & Benchmarking: Systematically profile and debug latency hotspots across the full execution path. Establish and maintain SLA/SLO targets; track P99/P99.9 distributions, jitter, and throughput - not just averages. CI/CD for Performance: Build and maintain CI/CD pipelines that include automated latency regression testing, so performance degradations are caught before they hit production. Monitoring & Observability: Design and operate comprehensive latency monitoring and alerting systems (Prometheus, VictoriaMetrics, Grafana) - including hardware timestamping (NIC/PTP) and fine-grained performance telemetry. Colocation & Network Placement: Research, evaluate, and manage optimal server placements - colocations, cross-connects, proximity hosting. Work closely with network and infrastructure teams to minimize physical and logical distance to exchanges. High Availability & DRP: Design systems that maintain stability and reliability under peak load while continuously pushing latency lower - zero regressions, always. Cross-Team Collaboration: Work alongside algo developers, quant teams, and network engineers to ensure trading strategies execute with minimal infrastructure overhead. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Middle DevOps ! Requirements We're looking for candidates with 3+ years of hands-on experience as a DevOps / SRE and deep expertise in the following technologies: Linux: Advanced administration and OS-level tuning. Containerization: Deep-dive knowledge of Docker and/or Kubernetes. IaC: Proven experience with Ansible, Terraform, Helm. Network: Solid networking skills on Linux, including VPN solutions, Proxies, and Web servers. Monitoring: Practical experience with the Prometheus Stack and Grafana. Scripting: Proven track record writing scripts in Bash, Python (Golang is a nice-to-have/big plus). CI/CD: Strong grasp of core CI/CD tools and experience with secret management using Vault Security: Understanding of DevSecOps principles and hands-on experience configuring security policies in Kubernetes. Extra Credit / Big Pluses Linux: Deep-dive into kernel-level optimization, from syscalls to network card tuning. Experience operating High Availability / Low Latency solutions. Background in building and operating Big Data and Data Analytics platforms. Understanding of business processes in the FinTech/Banking/Crypto sector. Proven track record as an SRE. DevSecOps: Vulnerability detection, enforcing security best practices (Zero Trust, RBAC, secure code delivery), and experience with scanning tools (Trivy or Snyk). Responsibilities Hybrid Infrastructure: Get your hands dirty with both cloud providers and bare-metal servers. This includes administering Linux servers (Ubuntu, CentOS, RHEL), incident resolution, and troubleshooting. A high-level understanding of the Linux stack: Skills in working with files and scripts in Linux, and an understanding of the principles of security, account management and access control. Infrastructure as Code (IaC): Automating deployment and configuration using Ansible, Helm, and Terraform. CI/CD: Building and maintaining rock-solid CI/CD pipelines. Monitoring & Observability: Setting up and optimizing comprehensive monitoring and logging stacks (Prometheus, VictoriaMetrics, GrafanaLabs stack, ELK stack). High Availability & DRP: Designing and implementing architecture that adheres to principles of High Availability (HA), scalability, and Disaster Recovery Planning (DRP). Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a DevOps Engineer with Big Data Skills! Requirements We're looking for a DevOps engineer with 4+ years of hands-on experience, at least 2 of them spent building and running data or analytics infrastructure. You've designed systems that move, store, and serve data at scale. Warehouse maintenance is part of your daily routine, and writing Python, Bash, or SQL scripts is second nature. You treat data security as a core responsibility: you protect confidentiality, enforce zero-trust, least-privilege access, and automate everything you touch. Solid IaC skills are a must. IaC & CI/CD: Production experience with Terraform, Ansible, and Helm, plus CI/CD systems (GitLab CI, GitHub Actions, Jenkins, or ArgoCD). We expect you to design pipelines, not just use them. Containerization: Working knowledge of Docker and Kubernetes, including running data workloads on it (like Spark on Kubernetes, stateful services, operators). Cloud: Solid experience with AWS (S3, EC2, EMR, Redshift, Glue, IAM) or an equivalent cloud provider. Linux & Networking: Solid Linux administration skills and foundational networking knowledge relevant to distributed systems. Analytical Databases: Hands-on operation of ClickHouse and/or the Hadoop ecosystem (HDFS, Hive, YARN), including cluster setup, tuning, and scaling. Data Warehouses: Practical experience with Snowflake or Redshift, covering warehouse sizing, workload management, performance tuning, and cost control. Large Databases: Experience administering databases at terabyte scale: replication, backup and restore strategies, partitioning, and migrations with minimal downtime. SQL & Scripting: Strong SQL skills, including reading execution plans and optimizing heavy queries. Confident in Python and Bash for automation, data parsing, and investigation. Data Lakes & Object Storage: Working knowledge of S3-compatible storage, columnar formats, partitioning strategies, and data lifecycle management. Orchestration & Streaming: Familiarity with Airflow (or similar orchestrators) and Kafka, and how they fit into data pipelines. Extra Credit / Big Pluses Experience with Tableau, Power BI, Looker, Superset, or similar BI tools, including administration, performance tuning, and data source design. Hands-on experience with dbt and analytics engineering practices. Experience with open table formats (Apache Iceberg, Delta Lake, Hudi) and query engines like Trino/Presto or Athena. FinOps experience in data platforms: managing Snowflake credits, Redshift clusters, and storage costs at scale. Spark performance tuning and job optimization. Change data capture (CDC) with Debezium or similar tools. Data quality tooling (Great Expectations, Soda) integrated into CI/CD. Golang or Rust tooling experience. Knowledge of data governance and compliance (GDPR, data retention, PII handling). Understanding of business processes in the FinTech/Banking/Crypto sector. Responsibilities Infrastructure Ownership: Own the infrastructure behind our data and analytics platform, from provisioning to daily operations. Keep it reliable, scalable, and cost-efficient as data volumes grow. Infrastructure as Code: Provision and configure all data infrastructure with Terraform, Ansible, and Helm. CI/CD Pipelines: Build and maintain delivery pipelines for both infrastructure and data code (ETL jobs, Airflow DAGs, dbt models, schema migrations), with automated testing, safe rollouts, and fast rollback. Database & Warehouse Operations: Maintain ClickHouse, Snowflake, Redshift, and вPostgreSQL at multi-terabyte scale, handling replication, backups, upgrades, capacity planning, and disaster recovery. Data Lake Storage: Manage S3-compatible data lake storage, including partitioning, file formats, and lifecycle policies. Automation & Script Optimization: Refactor and automate Python, Bash, and SQL scripts to cut runtimes and eliminate manual work. Performance & Cost: Right-size clusters and warehouses, tune heavy queries, and keep compute and storage spend under control. Monitoring & Alerting: Cover data infrastructure with metrics, logs, and alerts for cluster health, pipeline SLAs, and job failures. Security & Access Control: Enforce least-privilege access, secrets management, encryption, and auditability for sensitive data. BI Infrastructure: Support the infrastructure behind Tableau or similar BI tools. Big Data Platforms: Deploy, tune, and troubleshoot Hadoop, Spark, and Kafka clusters in production. Collaboration: Work with data engineers, analysts, and developers to turn their workloads into solid infrastructure decisions. Security & Access Control: Implement role-based access, secrets management, encryption at rest and in transit, and auditability for sensitive datasets in line with regulatory requirements. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Senior DevOps! Requirements We're looking for candidates with 5+ years of hands-on experience as a DevOps / SRE and deep expertise in the following technologies: Linux: Advanced administration and OS-level tuning — real-time kernels, process scheduling, memory management, cgroups, CPU isolation, and I/O optimization. Cloud platforms: Understanding of and experience in building complex systems focused on high availability (HA), low latency and high-performance computing (HPC) Networking: Deep understanding of TCP/IP, UDP, multicast, Ethernet, VLANs, and PTP at the wire level. Experience with low-latency network configurations and familiarity with kernel bypass technologies (DPDK, RDMA) is a strong plus. Containerization: Deep-dive knowledge of Docker and Kubernetes, including performance trade-offs of containerized workloads and low-overhead deployment patterns. IaC: Proven experience with Ansible, Terraform, and Helm in production environments. Hardware Performance: Working knowledge of how CPUs, NIC queues, memory, and storage behave under pressure. Hands-on experience with hardware tuning (BIOS configs, CPU isolation strategies, NIC queue management). Monitoring: Practical experience with the Prometheus / Grafana stack; ability to build latency-aware dashboards and fire meaningful alerts rather than noise. Scripting: Proven track record writing production scripts in Bash and Python. Golang is a significant plus. CI/CD: Strong grasp of core CI/CD tools and experience with secret management using Vault. Security: Understanding of DevSecOps principles and hands-on experience configuring security policies in Kubernetes (Zero Trust, RBAC, secure code delivery). Databases: Solid working knowledge of SQL and/or NoSQL databases under operational conditions. On-Call & Incident Response: High sense of ownership for production systems — willing to participate in on-call rotations and available to respond to critical incidents outside business hours when the situation demands. Extra Credit / Big Pluses Linux: Deep-dive into kernel-level optimization — from syscalls and network card tuning to DPDK or FPGA-based networking. Proven experience operating High Availability / Ultra-Low Latency solutions in live trading environments. Experience with hybrid infrastructures (on-premise + cloud) — colocations, cross-connects, and proximity hosting. Background in building and operating Big Data and Data Analytics platforms. Understanding of business processes in the FinTech / Banking / Crypto / HFT sector. Proven track record as an SRE with formal SLO / error budget frameworks. DevSecOps: Vulnerability detection, enforcing security best practices, and experience with scanning tools (Trivy or Snyk). Blockchain / crypto-native background is a bonus. Responsibilities Hybrid Infrastructure (Baremetal and Clouds): Administer Linux servers (Ubuntu, CentOS, RHEL), drive incident resolution, and take end-to-end ownership of system reliability. Low-Latency Systems Operations: Proactively monitor, troubleshoot, and tune latency-sensitive trading systems and exchange connections across multiple asset classes. You treat P99 latency as a first-class metric. OS & Hardware Tuning: Go deep on the Linux stack — CPU pinning, NUMA topology, IRQ affinity, kernel parameter tuning, NIC offloading, and BIOS-level configurations. If it affects the tick-to-trade path, you own it. Infrastructure as Code (IaC): Automate deployment and configuration using Ansible, Terraform, and Helm with performance reproducibility as a hard requirement. CI/CD: Build and maintain rock-solid CI/CD pipelines (GitLab CI, Jenkins, ArgoCD) including automated performance regression checks. Monitoring & Observability: Design and operate comprehensive monitoring and logging stacks (Prometheus, VictoriaMetrics, Grafana, ELK). Build latency-aware dashboards and alerting — P99/P99.9, jitter, throughput, and error rates. High Availability & DRP: Design and implement architectures adhering to HA, scalability, and Disaster Recovery principles — zero regressions while continuously reducing latency. Cross-Team Collaboration: Partner with quant, trading, and network engineering teams to squeeze every drop of performance from the full stack — from hardware up to application logic. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Workplace: fully At Utorg, we are reshaping the future of Fintech by seamlessly integrating traditional finance with cutting-edge blockchain technology. Our innovative products create new opportunities for both users and businesses. We are an ambitious, international team driven by curiosity, innovation, and a vision for a decentralized future. If you are a proactive problem-solver who is passionate about supporting users and ensuring seamless financial experiences, we invite you to join us on our journey. As a Payment Support Specialist, you will handle the full cycle of requests from our users and partners. You will serve as the company’s first point of contact and collaborate closely with developers, testers, and other teams to improve our processes and products. Your expertise will help ensure a positive experience for every user by resolving queries, investigating issues, and working closely with the product and technology teams. This role offers an opportunity to dive into a complex product involving payment flows, blockchain, and compliance. You’ll work alongside the people who build these systems, with the team’s full support and all necessary resources. Proven experience in payment support within Fintech or payments products is required. Schedule: 3/3 rotation (2 days / 1 night). Key Responsibilities Deliver world-class customer support via email, chat, and ticketing systems in a remote setting.- Quickly and accurately address payment-related queries , including transaction status, payment troubleshooting, and general account inquiries. Clearly explain payment flows, processes, and options to customers , ensuring clarity and satisfaction at every step.- Troubleshoot and resolve customer issues through detailed investigation and collaboration with internal teams. Document user feedback and work with product teams to continually refine our services. Maintain accurate records of customer interactions and payment issues in our CRM. Contribute to developing and improving support documentation and FAQs. Essential Skills English language proficiency at B2+ or higher, plus proficiency in Russian , with strong written and spoken communication skills. Strong functional knowledge of payment processes , including payment gateways, transaction troubleshooting, and basic financial compliance. Proven experience in a customer support role, ideally within a fintech, payments, or digital product environment. Ability to empathize with customers, remain patient under pressure, and deliver clear, structured responses. Adaptability to rapid change and a proactive attitude towards learning new support tools and payment technologies. Desirable Experience Experience with Fintech, cryptocurrency, or other digital payment systems. Previous experience working remotely or in distributed teams. Familiarity with support automation tools, knowledge bases, and CRM systems. Key Soft Skills Attention to detail and accuracy in problem resolution and communication. Critical thinking and a structured approach to troubleshooting. Ability to work independently and as part of an international, collaborative team. Initiative, flexibility, and a willingness to drive process or product improvements based on customer insights. Excellent time management skills and resilience in fast-paced environments. What We Offer Fully remote work with flexible hours, supporting a diverse and globally distributed team. Clear opportunities for career growth and professional development within the rapidly expanding fintech space. A continuous learning environment with access to tools, resources, and guidance from industry experts. An open and constructive feedback culture, including regular one-on-ones and transparent performance reviews. The chance to shape how users interact with innovative financial technologies.

Location: Remote Canada; Toronto, Ontario Workplace: Remote Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD As a founding member of our Forward Deployed Engineering (FDE) team, you will bridge the gap between cutting-edge AI technology and real-world impact. This is not a plug-and-play role with a pre-written playbook. You will work hand-in-hand with our most forward-thinking, strategic customers to transform complex L&D workflows into autonomous, high-impact AI agents. By translating customer challenges into reusable platform capabilities, you will play a central role in establishing our FDE function from the ground up, defining what success looks like, and shaping the future of AI-first learning. 🛠️ THE DAY-TO-DAY - Build the Blueprint: Thrive in extreme ambiguity. You won't just follow operational rituals—you'll create them. You’ll define how our FDE team operates, set internal playbooks, and figure out the technical roadmap as you navigate uncharted territory alongside our clients. - Deploy Autonomous Intelligence: Partner directly with our strategic enterprise customers to map complex L&D workflows, pin-pointing high-impact opportunities for agentic AI integration. - Architect Custom AI Agents: Design, build, and deploy bespoke AI agents that integrate seamlessly with customer systems and the Docebo Agent Hub. - Drive Platform Evolution: Translate hands-on customer insights into foundational platform enhancements, turning bespoke client solutions into scalable features for our broader ecosystem. - Own the Product Lifecycle: Take full ownership from discovery and system architecture to production deployment, monitoring, and iterative optimization. - Build the Discipline: Shape the founding FDE team culture, operational rituals, and internal playbooks while defining our technical roadmap and cross-functional org design. 💪 YOUR SUPERPOWERS - Full-Stack Craftsmanship: 5+ years of hands-on experience building, shipping, and maintaining production-grade full-stack software products. - Agentic AI Expertise: Prior experience building, fine-tuning, or deploying agentic AI systems and LLM-powered applications in production environments. - Product-First Mindset: A strong customer-centric focus with the confidence and communication skills to engage directly with enterprise stakeholders. - Founder Mindset & Ambiguity Tolerance: You don't wait for clear specs or structured hand-offs. You are energized by undefined problems, comfortable making high-stakes decisions with partial information, and obsessed with taking complete ownership from zero to one. - Rapid Prototyping Agility: Proven ability to quickly build prototypes, experiment boldly, and iterate based on real-world usage and customer feedback. - Modern Tech Fluency: Proficiency in our core tech stack, including frontend (React, TypeScript) and backend development (Next.js, TypeScript). - Systems Architecture: Strong architectural background with solid experience navigating distributed systems, AWS, Kubernetes, and LLM providers. - Ecosystem Familiarity: Experience using modern engineering tooling like GitLab, Datadog, OpenTofu, and multi-LLM orchestration tools. 💬 OUR INTERVIEW PROCESS - Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned. - Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity. - Step 3: A hands-on technical deep dive and architecture discussion with key stakeholders. - Step 4: A final conversation focused on culture fit, team dynamics, and cross-functional alignment. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: US: Washington Remote Worker; US: San Mateo (1875 South Grant Street) Workplace: Hybrid ABOUT THE ROLE Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work. THE TECHNICAL CHALLENGES Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers. Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next. Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create. IMPACT In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back. At twelve months you will have: - Set a multi-year technical strategy for Reporting & Insights - Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth - Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers - Put shared foundations for AI-native reporting and insights into production - Grown the Lead and Senior Engineers around you and raised the technical bar across the group Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team. OWNERSHIP You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems WHO YOU’LL WORK WITH You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on. WHAT YOU BRING Must-have: - You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it. - You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries. - You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters. - You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system. - You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on. Nice to have: - Financial, reporting or analytics domain experience - LLM or agent-based features in production - .NET and AWS - A presence in the wider tech community through talks, writing or open source HOW WE WORK We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions. WHERE WE WORK We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington. OUR HIRING PROCESS 1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role. 2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios. 3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity. 4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency. 5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - Washington, WA & San Mateo, CA: $287,000 - $320,000 USD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page   Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: US: San Mateo (1875 South Grant Street) Workplace: Hybrid THE ROLE / IMPACT In this role, you will help shape the technical foundation for money movement capabilities while unlocking new product lines globally. You will contribute to the design and development of reliable, scalable, performant, and secure services for the platform, ensuring operational excellence and direct business outcomes. This is a rare chance to join an early-stage initiative, contribute to foundational architectural decisions, and have a visible impact on the future of small businesses. By writing production code and developing proof-of-concepts, you will help solve complex financial technology challenges at a massive scale. The team / how they connect The Payments Platform team is the engine powering money movement across the entire ecosystem, collaborating closely with product, security, risk, and operations. We are a highly collaborative collective that values technical excellence, inclusion, and continuous innovation. Together, we work cross-functionally to translate complex business needs into resilient engineering solutions that support millions of subscribers. The team is currently working on / Initially, you will focus on - Designing and building payment platform capabilities, such as orchestration, risk and fraud prevention, and multi-provider integrations. - Building out a global bill payment product to streamline how small businesses manage their cash flow. - Developing core high-throughput platform services using modern backend stacks alongside AWS. - Integrating and leveraging artificial intelligence capabilities to accelerate development workflows and enhance engineering productivity. Where and how you can work We support a hybrid working model that blends the flexibility of working from home with the collaboration of being in the office. You will spend time connecting with your team in our modern office spaces on designated boost days, balancing focused independent work with in-person connection. Here are some of the things we are looking for - A proven track record of delivering highly available, distributed backend systems and high-throughput services under real-world constraints. - Deep understanding of system architecture, API design, and both SQL and NoSQL databases. - Proficiency in modern backend stacks such as C#, Java, Golang, or C++, alongside cloud-native platforms like AWS. - Passion for staying hands-on by contributing directly to production code, proof-of-concepts, and technical deep dives. - Strong collaborative skills with a desire to mentor fellow team members, share technical knowledge, and foster an inclusive culture. - Demonstrated ability in breaking down complex problems into clear, actionable solutions while driving agile execution to deliver results. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.   The expected base salary range for this role in: - California: $209K - $251K USD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West) Workplace: Hybrid ABOUT THE ROLE For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence. Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments. You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day THE TECHNICAL CHALLENGES - A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations. - Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record. - High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints. - Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture. - AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities. IMPACT - First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability. - First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid. OWNERSHIP You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence. You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others. Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time. WHO YOU'LL WORK WITH - Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering. - Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk. WHAT YOU BRING Must-have: - A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices. - Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow. - Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches. - Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS. - Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery. - A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation. Nice to have: - Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too. - Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers. - A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions. HOW WE WORK We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions. WHERE WE WORK We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington. OUR HIRING PROCESS 1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role. 2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios. 3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity. 4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency. 5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles. COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is $186,000 - $236,000 CAD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: US: San Mateo (1875 South Grant Street); US: Washington Remote Worker Workplace: Hybrid ABOUT THE ROLE For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence. Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments. You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day THE TECHNICAL CHALLENGES - A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations. - Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record. - High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints. - Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture. - AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities. IMPACT - First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability. - First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid. OWNERSHIP You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence. You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others. Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time. WHO YOU'LL WORK WITH - Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering. - Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk. WHAT YOU BRING Must-have: - A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices. - Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow. - Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches. - Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS. - Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery. - A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation. Nice to have: - Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too. - Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers. - A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions. HOW WE WORK We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions. WHERE WE WORK We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington. OUR HIRING PROCESS 1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role. 2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios. 3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity. 4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency. 5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.   COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - Washington, WA & San Mateo, CA: $206,000 - $260,000 USD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: San Francisco; New York Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. THE ROLE We are seeking an exceptional Senior Manager Account Executive to lead our pursuits into the largest and most complex global enterprises. This is a senior Individual Contributor (IC) role designed for an elite enterprise seller who excels at high-stakes, multi-year deal campaigns. Rather than managing high-velocity pipeline across a wide territory, you will hold deep ownership of a curated portfolio of Checkout’s most strategic targets (e.g., Fortune 50 / global tier-one accounts). Deal cycles on these accounts are transformative, measured in quarters and years rather than weeks, with contract values spanning tens of millions in revenue and billions in processed volume. You will act as the "CEO of the Pursuit," orchestrating cross-functional deal squads—spanning Solutions Engineering, Product, Treasury, Legal, Regulatory, and Executive Leadership—to architect bespoke, mission-critical infrastructure solutions for sophisticated global buyers. KEY RESPONSIBILITIES - Strategic Account Orchestration: Develop and execute comprehensive, multi-year account penetration strategies for a select target list of mega-cap enterprises. Map complex, matrixed global organizations to uncover systemic inefficiencies in their existing payment stacks. - Multi-Threaded Stakeholder Alignment: Build sustained, credible relationships across diverse buying centers within the enterprise—including C-suite executives, Global Heads of Treasury, Chief Technology Officers, Product Leaders, and Enterprise Procurement. - Deal Team Leadership (Virtual GM): Mobilize, lead, and coordinate a dedicated cross-functional pursuit team (Solutions Engineers, Product Managers, Legal, Commercial Strategy, Integration Specialists, and C-level sponsors) to deliver high-impact proposals, deep-dive workshops, and executive briefings. - Complex Commercial & Technical Architecture: Translate complex technical, regulatory, and financial mechanics (e.g., cross-border interchange, scheme routing optimization, local acquiring, unified commerce) into quantifiable ROI models and long-term business cases tailored to board-level evaluation. - Multi-Year Pursuit Governance: Drive sustained momentum through complex, 12- to 24-plus month procurement, evaluation, and proof-of-concept cycles. Maintain discipline, milestone progression, and executive-level alignment despite organizational shifts, market changes, and competitive pressures. - High-Stakes Contract Negotiation: Lead master services agreement (MSA) negotiations, complex pricing frameworks, service-level commitments, and risk/regulatory alignments in direct coordination with top-tier corporate legal and procurement teams. QUALIFICATIONS & COMPETENCIES - Proven Track Record in Mega-Deals: Substantial history of quota attainment within enterprise software, fintech, or payments, specifically characterized by multi-million-dollar ACV or platform-scale commercial contracts. - Multi-Year Cycle Mastery: Demonstrated ability to originate, navigate, and close 12- to 24-plus month enterprise procurement cycles with Fortune 100 or global top-tier digital enterprises. - Executive Gravitas & Technical Acumen: Comfortable commanding the room with C-level stakeholders, corporate treasurers, and technical architects; able to synthesize complex payment infrastructure nuances into clear business outcomes. - Internal Leadership Without Authority: Exceptional ability to align internal executive stakeholders, prioritize cross-functional resources, and influence product roadmaps to win tier-one logos. - Strategic Endurance & Analytical Rigor: High intellectual curiosity, strategic patience, and structured account planning skills (e.g., MEDDPICC, Challenger, or equivalent enterprise methodologies). - Domain Knowledge: Prior experience in enterprise payments, financial infrastructure, cloud platforms, or complex transaction processing is strongly preferred. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The role We are seeking an exceptionally organized, tech-forward Talent Operations Associate to join our Global Talent Acquisition team. As our Talent Operations Associate in London, you will bridge the gap between ensuring our recruiters, and interviewer community are able to find the best talent, through cutting-edge Talent Operations. We are seeking a proactive AI and automation expert to transform our hiring operations. In this role, you will leverage emerging tools to streamline scheduling, resolve logistics challenges, and build data-driven dashboards. If you thrive on solving complex problems, engaging consultatively with senior stakeholders, and redefining talent operations, we want to hear from you. Key Responsibilities - Data reporting: handle regional and departmental data reporting, and produce reports and dashboards for the talent acquisition team - AI, automation & workflow optimisation: use AI tools and automation to remove manual bottlenecks, hunt for friction points in daily operations, and redesign workflows toward an admin-zero environment. - TA Ops projects:Work on a range of strategic projects as needed for example interviewer training, implementing new tooling or designing refined TA processes. Additional Responsibilities - Data quality: perform regular data-quality checks to keep reporting accurate and reliable. - Ashby / ATS ownership: own and configure Ashby within agreed standards and controls, testing new features and AI integrations to improve pipeline velocity. - Contract configuration: configure the contracts for your region and update them as Legal and the People team make changes in Ashby, and build addendums (e.g. start date) that can live in Ashby. - Support the recruiters in your region with Ashby and workflow optimisation: optimise interview plans, set up automations, make sure comms are correct, and unblock recruiter issues as they arise. - Process documentation: write SOPs and policies for TA and keep the knowledge base up to date as things move forward. Required Qualifications You’re a curious, analytical and motivated individual either due to graduate in summer 2027 or having graduated within the last 24 months, who is excited to dive into the world of Talent Operations. - A Bachelor’s or Master’s degree a related field, or relevant work experience in these fields. - Curious Problem-Solving: You enjoy learning about issues, asking questions and doing research to find solutions to complex problems. - AI & Automation Proficiency: A demonstrated passion for using AI tools, prompt engineering, or workflow automations - Data Fluency: Demonstrated ability to work with data and build reporting dashboards to guide decisions. - Executive Presence: Confident, tactful communication skills with the ability to manage senior stakeholders and hold them accountable to timeline commitments. - Project Management: Ability to prioritize, organize and manage multiple projects in various stages with ease. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. At Wealthsimple, we take our clients' security seriously. The Fraud Investigations team is the front line of defense within our Security & Risk group. We are looking for a sharp, detail-obsessed Fraud Investigator to specialize in Card Fraud and Disputes. You will be the detective protecting our clients' everyday spending, navigating complex card network rules, and ensuring our platform remains a safe place to build and spend wealth. This is a 9-month initial engagement with the possibility of extensions and conversions based on performance and business needs. What you will do: - Investigate & Resolve: Dive into the weeds of card disputes and unauthorized transaction claims. You will evaluate transaction data, authentication methods (like 3DS, Apple Pay, or Chip & PIN), and digital footprints to confidently distinguish true fraud from friendly fraud or commercial disputes. - Execute Chargebacks: Take decisive action to recover funds by navigating Visa/Mastercard dispute rules, filing accurate chargebacks, and understanding exactly when and how liability shifts apply. - Guide the Client: Communicate directly with clients who are stressed about missing money. You will guide them through the dispute lifecycle, manage expectations regarding strict card network timelines, and provide updates with absolute empathy and clarity. - Manage the Queue: Act as a master multi-tasker, managing multiple ongoing card disputes at once while strictly adhering to internal and regulatory case-closure Service Level Agreements (SLAs). - Connect the Dots: Participate in weekly calibration sessions with your peers to share findings, spot new card testing (BIN) attacks or merchant scams, and help the team stay one step ahead of the fraudsters. Who you are: - The Transaction Detective: You have incredibly high attention to detail. You love looking at authorization data, spotting anomalies, and solving the puzzle of how and where a card was compromised. - Objective & Analytical: You balance deep empathy with strict risk protocols. You rely on hard data (IP addresses, device IDs, entry modes) to make fair, evidence-based decisions rather than just taking claims at face value. - An Empathetic Communicator: You know that behind every dispute ticket is a real person. You excel at taking complex payment network rules (like why a chargeback was won or lost) and explaining them clearly and calmly to our clients. The Requirements: - Experience: Minimum 1 year of direct fraud or disputes experience (experience specifically touching card chargebacks, Visa/Mastercard network rules, or transaction monitoring is a massive asset!). - Industry Knowledge: Demonstrated understanding of fraud management frameworks, controls, and prevention systems within the financial services and payments space. - Analytical Chops: The ability to collect, organize, and analyze datasets with precision and accuracy. - Communication: Exceptional written and verbal communication skills. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Pricing and Monetization Manager About the job This position is needed to lead and scale Twilio’s platform-wide pricing and monetization strategies. This is a high-impact, strategic leadership role critical to driving Twilio's pricing strategy and operationalizing key pricing processes. Your work will directly contribute to accelerating Twilio's business growth while simplifying the purchasing experience for our customers. Reporting to the Director of Monetization & Pricing Strategy, you will act as a primary strategic leader shaping complex pricing and packaging strategies for Twilio’s expanding product portfolio. Responsibilities In this role, you’ll: Architect and shape strategy: Develop advanced pricing and packaging strategies that generate incremental revenue and margin for Twilio, incorporating considerations like product strategy, GTM strategy, competitive differentiation, and deep financial analysis. Partner with Product leadership: Work closely with Product teams and senior leaders to align product strategy and roadmaps with monetization frameworks, providing critical insights into competitor pricing and packaging to inform requirements. Analyze data: Dive into complex datasets across sales, customer behavior, product usage, competitive benchmarks, and financial data to inform pricing strategies. Champion cross-functional collaboration: Act as a strategic bridge and internal champion across GTM Strategy, Product, Sales, Marketing, and Finance to ensure organizational alignment and flawless execution of new pricing initiatives. Lead complex projects: Own the end-to-end delivery of highly complex, multi-stakeholder monetization projects that generate clear, measurable business impact at the enterprise level. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Pricing Expertise : 8+ years of relevant experience in pricing strategy, including at least 5 years of direct ownership over pricing and monetization strategies in telecom, SaaS, PaaS, or adjacent industries. Financial Modeling & Analytics : Hands-on mastery of developing complex pricing models and evaluating monetization frameworks to generate insights and drive strategic alignment. Cross-Functional Project Management : A proven track record of leading and delivering complex, multi-stakeholder projects that generate clear, measurable business impact. Executive Communication & Influence : Exceptional oral and written communication skills, with a demonstrated ability to translate complex pricing concepts into compelling narratives that influence peers and senior leadership. Education : Bachelor’s degree in a quantitative or business-related field, or equivalent experience. Desired: Industry Expertise: Past experience in a B2B environment Platform-Level Pricing Strategy : Direct experience designing and scaling multi-product, platform-level pricing strategies Pricing Methodologies : Deep understanding of advanced pricing survey techniques (e.g., conjoint analysis, Van Westendorp). Advanced Education : Consulting experience, MBA, or an advanced degree in a quantitative discipline. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - $176,900 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - $187,300 Based in the San Francisco Bay area, California: $166,400 - $208,000 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until Nov 19th but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.