Location: Tri State Area
Workplace: hybrid
The Demand Generation & Acquisition Specialist is responsible for developing, executing, and measuring all lead generation campaigns to drive qualified leads into the sales pipeline. A strong digital presence is integral in building the net2phone brand, nurturing target audiences, showcasing thought leadership, and building brand loyalty with clients and prospective clients, and as such, the demand generation and acquisition specialist will work with the product, marketing and sales teams to build compelling campaigns that drive results. This role is involved in every step of the customer engagement cycle from ideation to implementation and analysis. The Demand Generation and Acquisition Specialist is expected to research, monitor, analyze, test, and continually refine all components of campaign lifecycles in order to optimize lead generation and overall brand presence.
Responsibilities:
Build, manage and develop campaigns that drive interest in net2phone services.
Analyze and report results and make recommendations to continually improve metrics including click-through-rates, cost per lead, lead score, MQL, and close rates, present recommendations to the management team in a clear, logical, and compelling fashion.
Identify new strategies to ensure that the most effective platforms and media are incorporated into campaigns.
Manage multiple campaigns simultaneously and make adjustments as needed to optimize results. Perform A/B testing with regularity.
Maintain knowledge of digital marketing best practices.
Maintain knowledge of net2phone’s offerings, direct and indirect selling strategies, partner program and offerings, industry/product solutions, customer applications, competitive product differences, and competitor marketing strategies.
Utilize Salesforce to create, monitor, and track report
EDUCATION/ CERTIFICATION/ # OF YEARS EXPERIENCE REQUIRED/ REQUIRED SKILLS:
Bachelor’s Degree in marketing or related field
5+ years of experience and proven results in developing effective digital marketing and demand/lead-gen campaigns
Highly accountable with the ability to handle multiple projects, manage competing priorities and workflows
Experience with marketing automation tools; HubSpot strongly preferred.
Exceptional written and communication skills
Strong analytical and research skills
Independent worker capable of managing multiple projects in parallel
Ability to work in a fast-paced environment
Marketing analytics and SEO experience
Net2phone is a global provider of unified communications-as-a-service (UCaaS) solutions for businesses, leveraging its parent company IDT's global network. It offers a cloud-based PBX system with features like video conferencing, call recording, mobile apps, and analytics to help businesses with their communications. The service is available through multiple plans and is accessible via web, mobile, and desktop applications.
Location: Amsterdam, Netherlands; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
JetBrains builds world-class developer tools trusted by 11 million users, including 88 Fortune Global Top 100 companies. As we accelerate our global growth, we’re expanding the Compliance department to keep revenue flowing smoothly and securely.
About the role:
Co-lead JetBrains’
global export controls
&
sanctions program
. Drive compliance with EU and U.S. export controls and manage risks with emerging AI-related controls. Enable secure global sales while protecting the company from regulatory and reputational risk.
What you’ll do:
Co-lead export controls & sanctions
program of the group.
Monitor and interpret EU/U.S. export controls, sanctions, and enforcement trends.
Own classification, licensing, and technology-transfer processes.
Advise on higher-risk transactions, strategic deals, M&A, market entry, and technology partner onboarding.
Build and refine workflows, documentation, and automation for trade compliance.
Act as an escalation point for restricted countries, entities, and high-risk reviews.
Collaborate with Legal, Sales, Product, Procurement, Finance, and Security on cross-border compliance matters.
Assist and drive sanctions & export control-related investigations & concern reviews.
What you bring
8+ years of on-hands EU & U.S.
trade compliance
experience in a tech or global software environment
Strong command of EU export control regulations (EUDU), EAR (including de minimis, FDPR, AI related) and sanctions regimes.
Ability to interpret technical software/AI features for export classification.
Pragmatic, business-oriented judgment; excellent communication skills; fluent English.
What we offer:
A competitive salary, annual bonus, and a wide range of benefits.
Flexible hybrid work.
Modern offices with ergonomic workspaces, massages, on-site parking, and snacks.
Annual wellness allowance and a professional development budget for conferences, certifications, and leadership coaching.
An open, engineering-driven culture where the Legal & Compliance team is viewed as a strategic business partner.
We welcome applicants with diverse backgrounds regardless of their gender, ethnicity, religion, disability, sexual orientation, or age.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family.
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-HYBRID
#LI-MH2
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Canada; Remote USA
Workplace: remote
ABOUT YOU
You're a hands-on mobile engineer with 4+ years of experience, primarily in React Native across iOS and Android, who's ready to step into (or continue in) a tech lead role. You've shipped commercial apps end-to-end, and you care as much about clean architecture and solid CI/CD practices as you do about mentoring the people around you.
You communicate clearly across distributed, cross-functional teams and know how to align technical decisions with business goals. Experience with gaming ecosystems or virtual currency platforms is a plus - a passion for building great mobile products is a must.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead the mobile development, providing technical guidance, mentorship, and support
Define and implement best practices for mobile development processes, code review, test strategies and CI/CD process standard.
Drive scalable and maintainable application architecture from scratch.
Collaborate with product and design teams to define technical solutions that meet business goals.
Ensure seamless integration of mini-apps and virtual currency systems with the Xsolla App ecosystem.
Work closely with global cross-functional teams, including developers, QA engineers, and project managers.
Partner with stakeholders to align technical strategies with business objectives.
Facilitate effective communication across globally distributed teams.
Oversee the entire development lifecycle, ensuring on-time delivery of high-quality applications.
Qualifications & Skills:
4+ years of experience in mobile with a strong focus on IOS and Android platforms.
Proven track record of delivering commercial mobile s from concept to launch.
Experience leading and mentoring development teams.
Proficiency in mobile frameworks and programming languages - React Native primarily.
Strong understanding mobile architecture platforms.
Experience with third-party integrations and APIs.
Excellent leadership and interpersonal skills.
Strong problem-solving abilities and a results-driven approach.
Effective communication skills, both written and verbal.
Familiarity with gaming ecosystems and visual currency platforms is a plus.
Bachelor's degree in Computer Science, Engineering or a related field (or equivalent experience)
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Senior Software Engineer, we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
The listed range is specific to Montreal, Canada, USA and varies based on factors such as location and experience.
Location: Canada; Remote USA
Workplace: remote
ABOUT YOU
You're a senior mobile engineer with 6+ years of experience building native iOS and Android apps using Swift, Kotlin, and/or React Native, with a proven track record of shipping commercial products end-to-end. You lead by example setting engineering standards, mentoring developers, and driving architecture decisions while staying close to the code.
You thrive in cross-functional, globally distributed teams and know how to translate business goals into solid technical direction. Familiarity with gaming ecosystems or virtual currency platforms is a bonus, what's essential is your ability to own delivery and elevate the team around you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead the mobile development, providing technical guidance, mentorship, and support
Define and implement best practices for mobile development processes, code review, test strategies and CI/CD process standard.
Drive scalable and maintainable application architecture from scratch.
Collaborate with product and design teams to define technical solutions that meet business goals.
Ensure seamless integration of mini-apps and virtual currency systems with the Xsolla App ecosystem.
Work closely with global cross-functional teams, including developers, QA engineers, and project managers.
Partner with stakeholders to align technical strategies with business objectives.
Facilitate effective communication across globally distributed teams.
Oversee the entire development lifecycle, ensuring on-time delivery of high-quality applications.
Qualifications & Skills:
6+ years of experience in mobile development with a strong focus on IOS and Android platforms.
Proven track record of delivering commercial mobile applications from concept to launch.
Experience leading and mentoring development teams.
Proficiency in mobile development frameworks and programming languages (Swift, Kotlin, Go, React Native).
Strong understanding mobile architecture platforms.
Experience with third-party integrations and APIs.
Excellent leadership and interpersonal skills.
Strong problem-solving abilities and a results-driven approach.
Effective communication skills, both written and verbal.
Familiarity with gaming ecosystems and visual currency platforms is a plus.
Bachelor's degree in Computer Science, Engineering or a related field (or equivalent experience)
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Lead Software Engineer (Mobile Native), we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
The listed range is specific to Montreal, Canada, USA and varies based on factors such as location and experience.
Location: London, United Kingdom
Workplace: hybrid
About The Role:
At Paysend, we operate a complex hybrid infrastructure supporting a global fintech platform.
We are looking for a System Administrator to join our Infrastructure team and help maintain and support our systems across on-premises and cloud environments.
You will work across Linux, AWS, networking, automation, monitoring, and security, while also supporting hardware and software, managing user access and permissions, and carrying out system upgrades, patching, and troubleshooting.
This role is about hands-on infrastructure work, keeping systems stable and secure, and continuously improving how our systems are managed and supported.
What You'll Do (Responsibilities):
Deploy and manage software, user access, and system configurations across a hybrid infrastructure, leveraging automation to ensure consistency, security, and scalability
Administer and maintain Linux-based systems across on-premises and cloud environments (~70% of the environment), including provisioning, patching, performance tuning, and troubleshooting
Support Windows environments (~30%), including core services such as Active Directory, DNS, RDS, and Group Policy
Design, deploy, and manage infrastructure in AWS (primary cloud) including EC2, VPC, IAM, S3, and CloudWatch
Support and maintain infrastructure in GCP environments (Compute Engine, Cloud Storage, IAM), as part of a multi-cloud setup
Build and maintain infrastructure as code using Terraform and automate configuration management using Ansible
Develop and maintain automation scripts using Bash, Python, or PowerShell
Manage virtualisation platforms (VMware, EC2, Compute Engine) and support both physical and virtual servers (HP Proliant, HP MSA)
Administer and maintain storage systems including SAN/NAS and cloud storage (S3, EBS, Google Cloud Storage, Filestore)
Configure and troubleshoot networking components across cloud and on-prem environments, including VPCs, VPNs, load balancers, DNS, and firewalls
Work with enterprise networking and security equipment (Cisco, Arista, Fortinet, Palo Alto, Juniper, Forcepoint)
Implement and maintain monitoring and observability solutions (CloudWatch, Prometheus, Grafana, Zabbix) to ensure system health and performance
Ensure backup, disaster recovery, and data protection strategies are in place and operational (Veeam, AWS Backup, GCP Backup and DR)
Enforce security best practices, IAM policies, and compliance standards across hybrid and multi-cloud infrastructure
Collaborate with DevOps, Security, Monitoring, and DBA teams to ensure reliable and scalable system operations
Maintain clear and up-to-date documentation of systems, processes, and configurations (CMDB)
What You’ll Need To Be Successful In This Role:
Strong hands-on experience with Linux system administration in production environments
Experience managing hybrid infrastructure (on-premises + cloud)
Proven experience with AWS (EC2, VPC, IAM, S3, CloudWatch)
Hands-on experience with Terraform and/or Ansible for infrastructure automation
Solid understanding of networking fundamentals (TCP/IP, DNS, VPNs, load balancing)
Experience working with physical and virtual servers, including provisioning and troubleshooting
Experience with virtualisation platforms (VMware, EC2, Compute Engine)
Scripting experience using Bash, Python, or PowerShell
Experience with monitoring and observability tools (CloudWatch, Prometheus, Grafana, Zabbix)
Strong understanding of security best practices, IAM, and access control
Experience with backup and disaster recovery solutions (Veeam, AWS Backup, GCP Backup,DR)
Great to have:
Experience working with GCP (Compute Engine, Cloud Storage, IAM) in a multi-cloud environment
Experience with Azure
Experience with Windows systems (Active Directory, DNS, RDS)
Familiarity with container platforms (EKS, GKE)
Experience with CI/CD tools (GitLab CI/CD, Packer)
Experience with storage technologies (SAN, NAS, cloud storage platforms)
Exposure to network/security appliances (Cisco, Fortinet, Palo Alto, Juniper)
Familiarity with web and infrastructure services (IIS, NTP, Certificate Authority, file services)
Experience supporting MDM solutions (Intune, Jamf)
Familiarity with OpenSearch, Cloudflare, or similar tools
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Mumbai, India; Dhahran, Saudi Arabia
Eram Talent is looking for a highly skilled and experienced Piping and Layout Lead Engineer to join our dynamic team. As an independent Talent Acquisition Consultancy specializing in the Oil and Energy sector, we are dedicated to connecting top talent with leading organizations. The Piping and Layout Lead Engineer will be responsible for overseeing the design, layout, and implementation of piping systems, ensuring quality, safety, and compliance with industry standards throughout the project lifecycle.
If selected, the work location would be onsite at
China.
Responsibilities
1.Bachelor's degree or higher in Chemical Engineering, Piping Design, or a related field, with over 10 years of piping design experience in the petrochemical industry. Must have served as the Lead Piping Engineer on at least one overseas oil-gas separation unit project.
2.Proficient in oil-gas separation processes and piping design procedures. Skilled in engineering design software such as SmartPlant 3D and AutoCAD, with strong knowledge of relevant standards including SAEP, SAES, ASME B31.3, and API.
3.Capable of independently leading a team through the entire project lifecycle, from conceptual design to issuance of construction drawings.
4.Fluent spoken English is required. Proficiency in Arabic will be considered an advantage.
5.Familiar with Middle Eastern project management practices and cultural norms, with proven ability to collaborate in cross-cultural team settings. Must be willing and adaptable to work in China.
6.Preference will be given to candidates with project experience in the Middle East (especially Saudi Arabia) or strong familiarity with oil-gas separation unit processes.
Requirements
1.Bachelor's degree or higher in Chemical Engineering, Piping Design, or a related field, with over 10 years of piping design experience in the petrochemical industry. Must have served as the Lead Piping Engineer on at least one overseas oil-gas separation unit project.
2.Proficient in oil-gas separation processes and piping design procedures. Skilled in engineering design software such as SmartPlant 3D and AutoCAD, with strong knowledge of relevant standards including SAEP, SAES, ASME B31.3, and API.
3.Capable of independently leading a team through the entire project lifecycle, from conceptual design to issuance of construction drawings.
4.Fluent spoken English is required. Proficiency in Arabic will be considered an advantage.
5.Familiar with Middle Eastern project management practices and cultural norms, with proven ability to collaborate in cross-cultural team settings. Must be willing and adaptable to work in China.
6.Preference will be given to candidates with project experience in the Middle East (especially Saudi Arabia) or strong familiarity with oil-gas separation unit processes.
Preferred Skills
Experience in the Oil and Gas industry.
Professional Engineering license or certification.
Strong analytical and problem-solving abilities.
Contract:
12 Months and Extendable.
1.Possess good professional ethics and integrity, with a passion for the petroleum and petrochemical industry. Demonstrate upstanding character, compliance with laws and regulations, and sound physical and mental health.
2.Strong sense of responsibility, diligent and proactive work attitude, with good overall perspective, coordination skills, and service awareness.
3.Have the professional knowledge, skills, and relevant work experience required for the position. Proficient in using office software such as OFFICE/WPS.
4.Hold a bachelor's degree or higher.
5.Able to use English as a working language, with good English listening, speaking, reading, and writing skills.
6.Willing to work in China, able to accept and adapt to long-term work assignments in the country.
Location: Mumbai, India; Dhahran, Saudi Arabia
Eram Talent, a leading global talent acquisition consultancy, is currently seeking an experienced Electrical Lead Engineer to join their dynamic team. As an Electrical Lead Engineer, you will be responsible for overseeing electrical engineering projects, ensuring compliance with industry standards, and leading a team of engineers in the design and implementation of electrical systems. This position offers an exciting opportunity to work on diverse projects within the Oil & Energy sector in a collaborative environment.
If selected, the work location would be onsite at
China.
Responsibilities
1.Possess good professional ethics and integrity, with a passion for the petroleum and petrochemical industry. Demonstrate upstanding character, compliance with laws and regulations, and sound physical and mental health.
2.Strong sense of responsibility, diligent and proactive work attitude, with good overall perspective, coordination skills, and service awareness.
3.Have the professional knowledge, skills, and relevant work experience required for the position. Proficient in using office software such as OFFICE/WPS.
4.Hold a bachelor's degree or higher.
5.Able to use English as a working language, with good English listening, speaking, reading, and writing skills.
6.Willing to work in China, able to accept and adapt to long-term work assignments in the country.
1.Review construction drawing designs for the electrical discipline.
2.Review technical solutions in construction drawings to ensure compliance with Saudi Aramco standards.
3.Review electrical procurement documents, conduct technical bid evaluations, and participate in supplier negotiations.
4.Coordinate with equipment vendors for technical clarifications and issue resolution.
5.Supervise on-site installation and commissioning activities, providing solutions to technical problems.
6.Lead a team of engineers to deliver detailed engineering design services.
7.Communicate and coordinate with the client and PMT (Project Management Team) on design, procurement, and related technical matters.
Requirements
1.Review construction drawing designs for the electrical discipline.
2.Review technical solutions in construction drawings to ensure compliance with Saudi Aramco standards.
3.Review electrical procurement documents, conduct technical bid evaluations, and participate in supplier negotiations.
4.Coordinate with equipment vendors for technical clarifications and issue resolution.
5.Supervise on-site installation and commissioning activities, providing solutions to technical problems.
6.Lead a team of engineers to deliver detailed engineering design services.
7.Communicate and coordinate with the client and PMT (Project Management Team) on design, procurement, and related technical matters.
Contract -
12 Months and Renewable
Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Paris
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote
Workplace: remote
ABOUT YOU
Xsolla is seeking a Principal Engineer with deep expertise in Identity and Golang backend development to lead the evolution of our authentication and authorization stack — enabling developers and players to connect safely and effortlessly across the Xsolla ecosystem.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Architect and lead the design of Xsolla’s next-generation identity platform, supporting authentication, authorization, single sign-on (SSO), and account federation across internal and external services.
Develop high-performance Golang microservices that manage user identity, access tokens, and permission enforcement at global scale.
Collaborate closely with security, DevOps, and platform engineering teams to embed Zero Trust principles and standardize access governance across services.
Integrate modern IAM standards and protocols (OAuth2, OIDC, SCIM) to enhance developer experience and partner integrations.
Mentor and coach engineering teams on secure service design, identity best practices, and cross-service communication patterns.
Partner with product teams to ensure that identity-related features — such as player login, entitlement management, and account linking — are scalable, compliant, and user-friendly.
Define and enforce API and data security standards, supporting compliance initiatives.
Evaluate and integrate third-party identity frameworks or open-source solutions (e.g., Keycloak, Auth0, Ory, ForgeRock) as part of Xsolla’s hybrid identity strategy.
Qualifications & Skills:
10+ years in backend or systems engineering, including 5+ years designing and implementing authentication and authorization services.
Expert-level skills in Golang, with experience building and scaling distributed, event-driven microservices.
Proven track record with identity federation, token management, and access control systems.
In-depth understanding of authentication and authorization standards (OAuth 2.0, OIDC, JWT, SCIM).
Solid grasp of security principles, encryption, key management, and secrets management systems (e.g., HashiCorp Vault, AWS KMS).
Experience building high-availability systems in Kubernetes-based environments using AWS, or GCP.
Strong architectural vision with the ability to influence cross-team design and technology direction.
Excellent communication and collaboration skills across distributed teams.
Nice to Have:
Experience building or contributing to identity systems for gaming or SaaS ecosystems.
Familiarity with multi-tenant architectures, ReBAC/ABAC models, and policy-as-code (OPA, AuthZ frameworks).
Background in security engineering, DevSecOps, or compliance automation.
Contributions to open-source Golang.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Principal Engineer, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA, and varies based on factors such as location and experience.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Toronto; San Francisco; Canada; Seattle; London; United States; New York
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
Evaluation is critical to making progress in scaling intelligence. As models continue to become superhuman in many real-world use cases, we must continue to develop new evaluation techniques that accurately reflect what models are already capable of, as well as set the agenda for what future models should be capable of. In this role, you are responsible for creating these next-generation evaluation methods and infrastructure to measure LLM progress.
Key Responsibilities:
- Create ambitious new evaluation benchmarks that push the limits of what our models can accomplish.
- Work on highly cross-functional teams to translate model feedback into trustworthy, repeatable evaluations.
- Conduct research to advance the state-of-the-art in LLM evaluation methods, including training LLM judges; refining LLM-based data synthesis pipelines; and improving evaluation efficiency.
- Build scalable and reusable tools for digging into model performance.
Qualifications:
- You enjoy rapidly building prototypes that demonstrate the boundaries of what LLMs are capable of, and you have developed resources to measure those capabilities.
- You have spent dozens of hours reviewing complex data and LLM outputs to ensure high data quality.
- You are obsessive about rigorously measuring AI capabilities, and also about making sure your measurements actually align with the capabilities you care about.
- You have strong software engineering skills.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Adelaide, Australia; Melbourne, Australia; Brisbane, Australia; Sydney, Australia; Gold Coast, Australia
Shape the Future of Luxury – Join Us as a Brand Evaluator
Are you passionate about luxury fashion, beauty, hospitality, or automotive experiences? As a Luxury Brand Evaluator, you’ll enjoy exclusive access to some of the world’s most iconic brands and play a vital role in shaping their future through your feedback.
This is not just a role; it’s a unique opportunity for individuals who value elegance, attention to detail, and exceptional service.
Why Join Us?
Experience luxury from the inside:
Gain front-row access to top-tier brands, whether you’re visiting elegant boutiques, exploring digital storefronts, or evaluating luxury environments.
Make your voice count:
Your opinions and insights directly contribute to refining the customer journey for some of the world’s most discerning brands.
Enjoy the freedom of freelance work:
select missions that suit your schedule and interests, with most visits lasting around 20 minutes.
What You’ll Do
Select missions that match your personal style and preferences.
Visit boutiques, online platforms, or luxury showrooms and engage authentically with the experience.
Observe and evaluate every element, from ambiance and service to post-purchase care.
Share your insights through a simple online questionnaire.
We’re seeking individuals with a true appreciation for luxury — people who notice the subtle details, value exceptional service, and see beauty in craftsmanship. Whether you’re a fashion aficionado, a hospitality enthusiast, or a luxury connoisseur, if you care deeply about premium experiences, this role is for you.
About CXG
At CXG, we connect the world’s leading luxury brands with over 80,000 evaluators across 70 countries. With almost two decades of retail expertise and 12 offices worldwide, we’re trusted by the most prestigious names in luxury.
Through our mobile app CXG Live, you can easily browse missions, manage certifications, and submit your evaluations anytime, anywhere.
Requirements
Must be 22 years of age or older.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Dhahran, Saudi Arabia; Milan, Italy; Mumbai, India; London, United Kingdom; Baku, Azerbaijan
Eram Talent, a division of the ERAM Group, is in search of an experienced Drilling Rig Foreman to join our dynamic team. Candidate primary role will be to supervise field operations of land Drilling and Workover rigs, engaged in carrying programmed work on deep or otherwise critical wells. Supervises and oversees the operations of a contract rig performing drilling or remedial work on wells ranging from 18,000 - 23,000 feet.
Responsibilities
Ensure all rig personnel and service providers are complaining with the clients safety standards and requirement.
Supervises and oversees all operations performed on wells.
Makes recommendations on alternative methods or equipment when unusual situations are encountered.
Coordinates deliveries of materials to the well to ensure it is available when required.
Ensures that contractor meets all requirements of his contract.
Works with Drilling and Workover engineers to see that modern drilling practices are followed.
Approves contractor daily tour report.
Ensures that contractor rig and equipment are properly maintained to avoid downtime.
Performs other miscellaneous duties as directed by Supt.
Ensures that Blowout Prevention Standards are met in all respects including equipment configuration, testing and crew response. Assures that rig and personnel comply with the clients established safety standards and procedures.
Requirements
Thirteen (13) years relevant experience in drilling and workover operations including supervisory experience generally acquired by progression on a drilling or workover rig
-OR-
B) B.S. degree in Engineering with Seven (7) years of experience working in drilling and workover operations including adequate supervisory experience on a drilling or workover rig.
Strong leadership and communication skills;
Ability to work in challenging conditions and remote locations;
Proven problem-solving skills and a proactive approach to challenges.
Dhahran, Saudi Arabia; Milan, Italy; Mumbai, India; London, United Kingdom; Baku, Azerbaijan
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As a Software Engineer on our Site Reliability team at Sierra, you will be responsible for defining and building the foundation of reliability, observability, and scalability across Sierra’s AI-driven infrastructure. You’ll partner closely with our core engineering and product teams to ensure our systems are highly available, efficient, and built for growth.
- Own Sierra’s observability stack—monitoring, alerting, logging, and tracing—to give engineers clear visibility into system health and performance.
- Partner with product and platform engineers to design systems that are reliable and scalable from day one—not as an afterthought.
- Design and implement scalable, reliable, and secure cloud infrastructure (AWS) using Terraform and modern DevOps tooling.
- Improve the reliability and scalability of our LLM deployments, ensuring robust, performant, and cost-effective operation.
- Lead improvements to deployment pipelines, CI/CD tooling, and incident management processes to reduce downtime and response time.
- Define the foundation of SRE practices at Sierra, influencing culture, tooling, and best practices across the engineering org.
WHAT YOU'LL BRING
- 5+ years of hands-on experience in Site Reliability or Infrastructure engineering roles for complex SaaS or cloud-based systems.
- Experience designing for availability, scalability, and reliability at both infrastructure and application layers.
- Deep experience with Terraform, AWS services, container orchestration, and cloud networking (including IAM and VPC architecture).
- Strong background in observability systems (e.g., Prometheus, Grafana, Datadog, or similar).
- Experience working with enterprise customers and familiarity with their compliance and networking needs along with integration patterns.
- Comfortable working in fast-moving environments and collaborating across product, ML, and core engineering teams.
- Degree in Computer Science or a related field, or equivalent professional experience.
EVEN BETTER...
- Experience with LLM infrastructure — optimizing inference performance, managing fine-tuned models, or large-scale model deployment.
- Past experience in an early-stage startup environment, especially defining SRE culture and tooling from scratch.
- Familiarity with incident management automation or self-healing infrastructure patterns.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Istanbul, Turkey
About Aura by Hex Trust
Aura by Hex Trust is the
private wealth business
of Hex Trust. We bring institutional-grade digital asset infrastructure - custody, trading, yield, structured products - to high net worth (HNW) individuals and family offices, delivered through a Relationship Manager–led model backed by an easy-to-use app.
The wealth opportunity in digital assets is one of the most underserved segments in the industry. HNW clients want exposure but lack a trusted, regulated, full-service partner. Aura fills that gap, combining the security and licensing of Hex Trust with the personal service private clients expect.
About Hex Trust
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.
Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.
Position Summary
We offer an attractive, formula-based, uncapped bonus structure tied directly to revenue, paid quarterly.
As a Relationship Manager at Aura, you'll originate and grow your own book of HNW and family office clients on a fresh platform. You'll have direct access to the full Hex Trust group - institutional products, regulated infrastructure, and senior leadership - and real influence over product direction as we scale.
This is an early-stage hire. If you're an experienced wealth or sales professional looking to build something rather than inherit it, this is the seat.
Duties & Responsibilities
Establish and grow long-term relationships with HNW clients , family offices, and private wealth channels, contributing to increased AUM, trading volume, and product adoption
Cultivate and expand partnerships with relevant distribution partners and intermediaries to further drive growth in AUM.
Lead prospect and client meetings, clearly articulating Hex Trust’s value proposition and capturing feedback for continuous improvement.
Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement.
Work with Marketing Team to identify and support activities designed to attract and activate client base
Oversee smooth onboarding and ongoing relationship management in collaboration with compliance, legal, and operations.
Deliver best-in-class, white-glove service—positioning Hex Trust as a trusted partner for private clients and family offices in digital assets.
KPIs: No. of clients, Revenue, Assets on Platform, Net New Money
Requirements
5–15 years of experience in relationship management, private banking, wealth management, and/or institutional/crypto financial services.
Demonstrated success in growing AUM and managing sophisticated private clients or family office accounts.
Strong knowledge of financial markets and investment products; digital asset familiarity required.
Proven ability to deliver high-touch, client-first service in a demanding environment.
Excellent communication, presentation, and negotiation skills with credibility in front of senior stakeholders.
Entrepreneurial, adaptable, and proactive in identifying solutions and opportunities.
Fluency in English required; additional languages (e.g., Mandarin, Arabic) are highly valued.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with relevant adjustments to seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Madinah, Saudi Arabia; Al Khobar, Saudi Arabia; Yanbu, Saudi Arabia; Tabuk, Saudi Arabia
Eram Talent is searching for a Finance & Revenue Cycle Management Specialist to join our team in Saudi Arabia. This role is essential in ensuring the effective financial management of the organization's revenue cycle processes. The specialist will be responsible for analyzing financial data, optimizing revenue streams, and ensuring compliance with financial regulations and policies. This role is crucial in ensuring the accurate, timely, and transparent validation of invoices, quotations, and insurance claims across all providers and insurers. The position requires close coordination with the operator, insurers, and internal finance teams to ensure compliance, reduce rejections, and improve financial sustainability.
Responsibilities
Financial Oversight:
Review and validate all invoices submitted by the operator for accuracy and compliance.
Review and validate quotations for services and ensure alignment with agreed contractual terms.
Collaborate with Finance and KAUST leadership on budget adherence, forecasting, and expenditure control.
Lead the preparation, monitoring, and control of annual budgets in alignment with KAUST Health's strategic and operational goals.
Provide monthly financial analysis and variance reports with recommendations for corrective actions.
Insurance & Revenue Cycle Management:
Oversee the monthly insurance claim submission process across all insurance companies.
Validate claim accuracy, completeness, and compliance with insurance requirements.
Monitor rejection rates and develop action plans to reduce claim denials and improve collection timelines.
Lead reconciliation meetings with the operator and insurers to resolve discrepancies.
Ensure transparency and accountability in claim and payment processes.
Reporting & Analysis:
Provide regular financial and insurance claim performance reports to senior leadership.
Track KPIs related to financial and revenue cycle performance.
identify risks and opportunities for revenue optimization.
Work closely with the Head of Health, Operations Manager, and Finance department to ensure alignment of financial and operational objectives.
Support audits and ensure compliance with internal and external financial regulations.
Requirements
Bachelor’s degree (required) in Finance or Accounting (preferred).
Master’s degree in Finance (preferred).
Professional certifications (e.g., CPA, CMA) are an advantage.
Minimum 6 years of experience, with at least 3 years in a lead role.
Proven experience in the healthcare sector finance, insurance, or revenue cycle management.
Strong background in financial analysis, budgeting, and reporting.
Hands-on experience with insurance claim processes, validation, and reconciliation.
Demonstrated experience in preparing, managing, and monitoring budgets within a healthcare environment.
