Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
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We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We're looking for an Integrated ABM Campaign Manager to develop and scale creative, targeted campaigns that engage priority accounts and drive pipeline across our Enterprise and Mid-Market segments.
You'll own the strategy and execution of 1:1 and 1:few ABM campaigns, bringing together paid advertising, personalized content, direct mail, gifting, and coordinated Sales outreach to reach the right people at the right accounts.
This is a hands-on role where you'll have the freedom to test new ideas, build integrated programs, and use data to understand what's working. You'll also partner closely with our wider ABM, Sales, and Partner Marketing team to connect campaigns with account priorities, strategic experiences, and partner-led opportunities.
Key Responsibilities
Own the strategy, planning, execution, and optimization of integrated ABM campaigns across Enterprise and Mid-Market audiences.
Develop campaign audiences, messaging, channel plans, budgets, and success metrics based on Sales priorities and account insights.
Manage targeted paid advertising, particularly LinkedIn, alongside personalized landing pages and other digital ABM experiences.
Own direct mail, gifting, and scalable prospect engagement programs, including gifting program workflows.
Partner with Sales and GTM Operations to identify target accounts, build contact lists, and activate campaigns.
Develop coordinated Sales outreach plays and sequences with the Sales Enablement Lead to support campaign engagement and follow-up.
Work with Product Marketing and Content to develop relevant messaging and creative for priority audiences.
Collaborate with our wider Enterprise ABM, Events, and Partner Marketing teams on account-specific activations, event invitations, and joint campaigns.
Proactively identify new campaign opportunities based on engagement signals, account intelligence, and business priorities.
Track performance, test new approaches, and optimize for account engagement, meetings, pipeline creation, and progression.
What We Are Looking For
5+ years of B2B marketing experience, with a background in building ABM campaigns for both net-new acquisition and customer expansion.
Experience independently developing and executing multi-channel campaigns from strategy through measurement.
Hands-on experience with LinkedIn advertising, audience segmentation, and marketing automation.
Hands-on experience with personalized landing page platforms like Userled or Mutiny.
Experience with direct mail, gifting, personalization, or other creative account engagement tactics and platforms like Reachdesk or Sendoso.
Strong understanding of how marketing campaigns support Sales engagement and pipeline generation.
Comfortable working with data, testing new ideas, and using performance insights to improve results.
Organized, creative, and comfortable managing multiple campaigns and stakeholders at once.
Nice to Have
Experience marketing to technical or Enterprise B2B audiences.
Familiarity with Salesforce, HubSpot, LinkedIn Campaign Manager, Clay, or Common Room.
Experience with partner or co-marketing campaigns.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$158,120
—
$198,320 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Canada
What the Role Is
We’re hiring a
Staff Software Engineer
who’ll be the technical lead for a new Search team at Babylist. This new team will be focused on moving Babylist’s search capability in-house, making our search results more relevant and personalized, and partnering with other teams to transform search in the product from functional to delightful.
Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting search and personalization problems in consumer e-commerce.
This is zero-to-one work, with big ambitions. You’d build a search capability from the ground up, with a clear mandate from leadership to do it. In your first year, we expect to have rebuilt search to be highly relevant and personalized, and delivered big bets like universal search: one experience across items we sell and items from other retailers, and across products, guides and registries. We also want to work with Addie, our AI registry assistant, to have LLMs play a role in the search experience.
If you want to tune an established search system, this isn’t the right role. If you’ve worked inside a strong search team and want to build a new system from scratch at a company earlier in that journey, read on.
What You'll Own
A Staff Engineer at Babylist sets direction. You’ll be the technical lead for search: you decide where it goes over the next year or two, sequence the bets that get there, and make the technical and product calls along the way. You’re still in the code and will drive initiatives forward across multiple teams. You’ll have software engineering and machine learning engineering support on the team.
A few examples of initiatives you’d drive on the Search team:
Build search in-house.
Choose the architecture for indexing, retrieval and serving, and plan a seamless migration. The system you design replaces what we use today and is the foundation for everything below.
Define what a good result is.
Decide how we measure result quality, then improve it through query understanding, ranking and the behavioral signals we collect.
Unify search across everything we show.
One experience across items we sell and items from other retailers, and across products, guides and registries, including how to rank items we don’t sell next to ones we do.
Decide how search and recommendations fit together.
Bring what we know about a user and their registry into results, and decide how much retrieval and ranking search shares with our recommendation models.
Make search conversational.
Work with the Addie team, our AI registry assistant, on queries like “best stroller for urban family,” where the shopper describes a need instead of naming a product.
Like every Staff Engineer here, you will:
Take a fuzzy business problem from the first sketch through to production, and stay on the hook for whether it actually helped customers.
Build the platform or tooling other teams adopt by choice, and own it as it scales.
Set the standard for how search builds with AI. Decide what good looks like, build the patterns and evals that get agents there and catch the output that's confidently wrong before it ships.
Partner with product, design and data as a peer, shaping what's worth building from the start.
Coach Senior engineers through the hard calls, the ambiguous ones as much as the technical ones
Who You Are
You meet the Staff bar at Babylist. You’ve shipped production systems for enough years to have earned strong opinions, and you hold them loosely. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. You’ve already changed how a team builds with AI, and the new way stuck.
On top of that, you’ve worked on search problems before, ideally in an e-commerce setting. This role needs depth in the systems behind search and a clear focus on the people using it. You bring:
Hands-on search experience:
building and running search in production, including indexing, retrieval, ranking and query understanding. You know how to keep a search service fast, relevant and reliable as traffic and catalog size grow.
Experience evaluating search quality:
offline and online, including relevance judgments and A/B tests.
A focus on the user:
you use query data, behavior and judgment about result quality to decide what to build, and you can connect a search change to what shoppers do, and to conversion or revenue.
Comfort building from zero:
you can define the problem, design the system and own it end to end.
You measure yourself by impact:
a customer outcome, or a system a dozen teams come to depend on.
Compensation
We post real numbers. For a Canada-based Staff Engineer, the starting base salary range is $299,300 to $372,600 CAD, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $359,160 to $447,120 CAD. On top of that you get meaningful equity and an RRSP match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome.
The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
Benefits
Company-paid medical and fully covered dental and vision
A 401(k) match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things to Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address
Location: Remote, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Team
GitLab's APJ Ecosystem team builds and scales the partner (channel, alliance, and hyperscaler) motion across the region. India is a strategic market for GitLab, and this hire is central to strengthening our partner ecosystem there — deepening a smaller number of high-value partnerships rather than spreading thin across many transactional ones.
About the Role
The Scale Ecosystem Sales Manager (ESM), India is a senior, market-facing role responsible for building and scaling GitLab's partner business in India across the full breadth of the ecosystem. This role focuses on new logo acquisition and aligns closely with our new business team in India. This will involve working with hyperscalers, India-centric system integrators (SIs), and born-in-the-cloud / AI-native partners. We are looking for someone with the range and seniority to credibly own strategic partner relationships across all of these partner types, and to help grow our business through these partners.
This is a senior individual-contributor role for someone who has already built a career scaling partner-sourced and influenced revenue in India — someone who knows the hyperscaler ecosystem (AWS & GCP), has deep, credible relationships with India's major SIs, and understands how to engage newer-generation cloud-native and AI partners as they become an increasingly important part of the go-to-market.
What You'll Do
Build and scale GitLab's partner-sourced and influence business in India across hyperscalers, large India-centric SIs, and born-in-the-cloud/AI partners.
Develop deep, strategic (not transactional) relationships with a focused set of priority partners — joint business plans, QBRs, and named executive sponsorship.
Own hyperscaler relationship management and Marketplace motion with AWS and/OR GCP.
Build and grow relationships with major India SIs and market-making channel/born-in-the-cloud partners and emerging AI-native partners.
Drive partner-sourced pipeline and bookings, and carry a quota tied to partner-sourced/generated revenue.
Partner closely with the India sales team to ensure partner-sourced opportunities are properly identified, supported, and closed.
Work with the India and APJ Ecosystem team to help shape and refine the India Ecosystem coverage model.
Contribute to partner enablement, certification, and go-to-market programs suited to the India market.
Report on partner engagement health, pipeline contribution, and progress against strategic-partner milestones.
What We're Looking For
15+ years of experience in channel/alliance/partner management or ecosystem sales, ideally within enterprise software, DevOps, or cloud infrastructure.
Extensive, well-rounded experience scaling a business through partners across hyperscalers, large India-centric SIs, and born-in-the-cloud/AI-native partners — not narrowly specialized in just one partner type.
Direct experience managing hyperscaler relationships (AWS, GCP, and/or Azure) including Marketplace motion.
A strong, credible existing network among India's major SIs and cloud-native/channel partners, with a track record of moving relationships from transactional to strategic.
Comfort carrying a partner-sourced revenue quota and being measured on pipeline origination, not just deal closure.
Strong stakeholder management skills — able to align internal sales, marketing, and partner-side stakeholders around joint goals.
Native or business-fluent Hindi and strong business English (for regional collaboration with APJ leadership).
Based in or willing to relocate to Mumbai OR Delhi.
Nice to Have
Prior experience at or with a hyperscaler (AWS, GCP) in a partner or alliances capacity.
Familiarity with GitLab, DevSecOps, or adjacent developer-tooling ecosystems.
Experience helping design or reset a partner coverage model, comfortable building process rather than only inheriting one.
What Success Looks Like (First 6–12 Months)
Joint business plans and an active engagement cadence (e.g., QBRs) in place across priority hyperscaler, SI, and cloud-native/AI partners.
Demonstrable movement of key partner relationships from transactional to strategic engagement.
Growing partner-sourced pipeline and bookings against quota.
Credible input into finalizing the India Ecosystem coverage model, grounded in on-the-ground partner relationships.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
B-CPT-11722
Bilingual Virtual Receptionist & Administrative Assistant
Independent Contractor – B-CPT-11722 Bilingual Virtual Receptionist & Administrative Assistant/Business Support VA/Entry-Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Jacksonville, Florida-based document preparation and notary services business is seeking a part-time Bilingual Virtual Receptionist & Administrative Assistant to handle incoming calls, client intake, appointment coordination, document follow-up, and recurring administrative support.
The company primarily serves Spanish-speaking clients seeking assistance with immigration, family-related documentation, notary services, and other administrative matters. Some clients may be experiencing emotionally difficult circumstances, making patience, compassion, and strong interpersonal communication particularly important.
The ideal candidate will be a native Spanish speaker with strong English communication skills, previous customer service or receptionist experience, excellent organization, and the ability to handle sensitive conversations professionally and empathetically.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Bilingual Reception & Client Communication
Answer incoming calls in English and Spanish through Nextiva
Greet callers warmly and identify the purpose of their inquiries
Provide general service information using approved guidelines
Gather basic client information and identify appropriate next steps
Screen unsolicited calls and route important inquiries appropriately
Transfer complex or sensitive matters to the business owner or designated staff
Client Intake & Appointment Coordination
Collect contact information, referral sources, and initial service requests
Maintain accurate prospective client and intake records
Schedule consultations and coordinate appointments as needed
Provide approved pricing information for services with established rates
Direct inquiries requiring individual pricing or detailed explanations to the business owner
Coordinate routine client follow-ups and appointment-related communications
Document & Administrative Support
Maintain organized client files, records, and task information in Asana
Follow up with clients regarding missing documents and outstanding requirements
Save and organize client-submitted documents in designated files
Update client records and track pending administrative items
Follow up on outstanding payments using approved procedures
Coordinate with internal staff regarding incomplete files and client needs
Sensitive Client Communication
Communicate patiently and compassionately with clients experiencing stressful personal circumstances
Listen carefully and respond with professionalism, empathy, and discretion
Remain calm when assisting distressed or emotional callers
Recognize urgent or sensitive situations and follow established escalation procedures
Maintain strict confidentiality of client information and personal circumstances
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Native Spanish fluency and strong spoken and written English required
Previous receptionist, customer service, or client-facing administrative experience required
Excellent interpersonal communication and active listening skills required
Ability to handle sensitive conversations with empathy and professionalism required
Strong organizational and data-entry skills required
Experience with scheduling, client intake, and document management strongly preferred
Asana or comparable task management experience preferred
Nextiva or similar VoIP experience preferred
Immigration, legal document preparation, or notary services experience is a plus
Ability to maintain client confidentiality required
IDEAL CANDIDATE PROFILE
Warm, compassionate, patient, and approachable
Native Spanish speaker with strong conversational English
Excellent listener who can make clients feel comfortable and respected
Calm and professional when handling emotional or difficult conversations
Highly organized and dependable with follow-ups and documentation
Comfortable managing incoming calls and administrative tasks simultaneously
Resourceful and able to recognize when matters require management attention
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Nextiva – Client Phone System
Asana – Client Task Management System
Email & Calendar Platforms
Microsoft Office / Google Workspace
Client File & Document Management Systems
Automated Client Messaging Tools – Client Training Provided
Work Schedule
Contracted Hours per Week: 20 Hours (
Hours may increase based on performance
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 1:00 to 5:00 PM Eastern
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
Contracted Hours per Week: 20 hours/week (
Hours may increase based on performance
)
Daily Working Time: 1:00 to 5:00 PM Eastern
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: Bilingual English & Spanish Required
ACCENT PREFERENCE: Level A-B (Native or Near-Native English/Spanish Accent Required)
REGION PREFERENCES: Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Position Overview
We are seeking a strategic and highly collaborative AX Business Liaison to serve as a primary change agent within the organization.
The primary role of the AX Business Liaison is to spearhead Business Innovation and Change Management. You will work directly with our domain experts to reimagine legacy processes and transform the way people work to accommodate new, AI-influenced workflows.
Sitting at the core of our execution layer within a dedicated AX POD, you will serve as the crucial bridge between business stakeholders and our technical execution teams. You will ensure that the AI solutions we build are not only technically sound but also operationally practical, responsibly implemented, and paired with the operational changes necessary to drive true business value and seamless user adoption.
Key Responsibilities
1. Business Innovation & Workflow Transformation (Primary Focus)
● Analyze current business operations to identify bottlenecks, manual steps, and improvement opportunities before applying AI.
● Document current-state and future-state workflows, redesigning processes to natively integrate AI tools, automation, and new decision-support models.
● Challenge the status quo by guiding business leaders away from “how we've always done it” toward AI-augmented operating models, rather than layering new tools onto outdated processes.
2. Change Management & AI Adoption
● Develop and execute comprehensive change management strategies to ensure business units successfully transition to new AI-driven workflows.
● Proactively identify and manage organizational resistance to change, acting as a coach and advocate for AI adoption by helping leaders and users understand how AI will change work.
● Identify, train, and coach business champions in each assigned domain as partners in Business Innovation engagements.
● Equip champions to act as on-the-ground change leads who co-own adoption within their teams, while ADX continues to lead the Business Innovation methodology.
3. Business-to-Technical Translation & Intake
● Partner with business leaders to identify, scope, and define opportunities where AX (AI/Data) solutions can improve operational performance.
● Recommend when a business challenge calls for process redesign or simplification rather than an AI solution.
● Translate redesigned processes into clear technical requirements, user stories, business rules, and acceptance criteria for AX Engineering and Data teams.
● Align pod intake with the guidelines set by the AX PMO's Intake & Metrics team.
4. Responsible AI & Governance
● Work with technical teams to identify and address business-side risks related to bias, data quality, transparency, and operational misuse.
● Embed human-in-the-loop principles into workflow design, ensuring AI workflows are introduced with appropriate business controls and oversight mechanisms.
5. Business Innovation Methodology & Playbook
● Contribute to ADX's Business Innovation playbook by standardizing artifacts and capturing lessons from each engagement.
● Help assigned domains progress through the Business Innovation capability stages on the AX roadmap.
Qualifications
● Experience: 5+ years in Change Management, Business Innovation, Process Improvement, Business Transformation, or Product Management.
● Transformation Expertise: Proven track record driving Digital Transformation (DX) initiatives and managing the human side of organizational change. Familiarity with change management frameworks is highly preferred.
● Business Innovation Craft: Hands-on experience with process mapping, workflow analysis, and workshop facilitation.
● Domain Knowledge: Foundational understanding of AI, Machine Learning, and software development lifecycles, with the ability to envision how these technologies change workflows, decision rights, and risk controls. Familiarity with responsible AI concepts.
● Communication & Empathy: Exceptional communication skills and high emotional intelligence. Able to guide non-technical teams through disruptive change while articulating clear workflows to engineering teams.
● Collaboration: Proven experience in a matrixed or pod-based organization, influencing without direct authority across business, project management, and engineering teams.
● Preferred Experience: Internal consulting or transformation office experience, building credibility with business units as a partner from outside the team, is a strong plus.
What Success Looks Like in Year One
● Led Business Innovation engagements end to end, with documented future-state workflows in place before build begins on assigned pod initiatives.
● Trained and activated business champions in each assigned domain.
● Achieved strong user adoption, fewer manual workarounds, and positive sentiment for newly deployed AX tools, measured at defined intervals after launch.
● Delivered measurable improvements in cycle time and productivity on deployed initiatives.
● Contributed reusable artifacts and lessons to ADX's Business Innovation playbook.
● Established yourself as a trusted advisor to business leaders on the cultural, operational, and workflow shifts that AI transformation requires.
#LI-DR1
Recruiting Range
$145,000
—
$185,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Alpharetta, GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Technical Training Content Developer
The Technical Training Content Developer is responsible for designing and developing engaging digital learning content that supports technical training initiatives for LG HVAC products and systems. This role focuses primarily on eLearning development, microlearning, video-based learning, and multimedia content creation. Working closely with instructional designers and subject matter experts (SMEs), the Technical Training Content Developer transforms complex technical information into effective, learner-focused training solutions.
Responsibilities
Develop eLearning modules, microlearning content, and video-based training materials.
Create and edit instructional videos, graphics, animations, and other multimedia assets.
Collaborate with SMEs and instructional designers to convert technical information into engaging learning experiences.
Develop and maintain digital training content aligned with product launches, technical updates, and business priorities.
Support the creation and revision of instructor-led training materials as needed.
Manage multiple projects while meeting established deadlines and quality standards.
Qualifications
Bachelor's degree in Instructional Design, Education, Multimedia Design, Communications, or a related field.
5-7 years of experience developing technical training content in HVAC, manufacturing, industrial, or other technical environments.
Experience developing eLearning, microlearning, and video-based learning content.
Proficiency with Articulate Storyline, Rise, or similar eLearning authoring tools.
Strong proficiency with Adobe Creative Cloud, including Premiere Pro and Photoshop.
Experience creating and editing instructional videos and multimedia learning assets.
Strong written communication, visual design, and content development skills.
Ability to work effectively with technical subject matter experts.
Preferred Qualifications
Experience in the HVAC industry.
Experience developing training content for manufacturing, technical products, industrial equipment, or related technologies.
Experience with Adobe After Effects and Illustrator.
Familiarity with Learning Management Systems (LMS).
Knowledge of adult learning principles and instructional design best practices.
#LI-DB2
Recruiting Range
$40
—
$40 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Alpharetta, GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Position Summary
The
Customer Solutions Specialist
delivers timely, accurate, and professional support across customer inquiries, cases, orders, parts, warranty, returns, and related service needs. The role owns issues through resolution, maintains complete case documentation, and collaborates across teams to provide a consistent customer experience.
The specialist also develops and maintains accurate, customer-focused CSG processes, procedures, and FAQs that promote self-service, improve information accessibility, and reduce avoidable contacts. Approved AI tools may be used to support content development, standardization, and continuous improvement.
Key Responsibilities
Documentation, Accuracy, and Self-Service
Develop and maintain accurate, customer-focused CSG processes, procedures, standard work, knowledge articles, and FAQs.
Convert complex internal information into clear, consistent, and professional customer-facing content.
Validate documentation with process owners and subject matter experts before publication or distribution.
Organize content so customers and employees can quickly locate answers and complete common tasks through self-service.
Review content routinely for accuracy, usability, duplication, and opportunities to reduce repeat contacts.
Use approved AI tools to assist with drafting, editing, formatting, and content standardization while ensuring human review and final accuracy.
Customer Support and Case Ownership
Respond to customer and partner inquiries through assigned channels with professionalism, accuracy, and urgency.
Create, update, and manage cases from initial contact through resolution, including clear notes, actions, ownership, and next steps.
Research order, parts, warranty, return, shipment, account, and process-related questions using approved systems and resources.
Communicate realistic status updates and coordinate escalations when issues require cross-functional support.
Identify customer impact, remove barriers where possible, and confirm resolution before closing the case.
Operational Excellence and Collaboration
Follow established policies, procedures, service standards, and data handling requirements.
Partner with Sales, Operations, Parts, Warranty, Logistics, Technical Support, and other teams to resolve issues and improve processes.
Identify recurring contact drivers, documentation gaps, and process breakdowns; recommend practical corrective actions.
Participate in training, calibration, team meetings, and continuous improvement activities.
Support team service-level, quality, productivity, case-aging, and customer-experience objectives.
Required Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
Experience in customer service, customer solutions, call center, order management, technical support, or related environment.
Strong written and verbal communication skills with the ability to explain information clearly to internal and external audiences.
Demonstrated attention to detail and the ability to maintain accurate records and documentation.
Ability to prioritize multiple cases, meet deadlines, and work effectively across functions.
Proficiency with Microsoft 365 applications and experience using CRM, case-management, knowledge-management, ERP, or similar business systems.
Ability to learn about products, policies, processes, and systems quickly.
Preferred Qualifications
Experience creating standard operating procedures, knowledge articles, FAQs, training materials, or customer-facing documentation.
Experience with Salesforce or a comparable CRM and case-management platform.
Experience supporting parts, warranty, orders, logistics, returns, distributors, contractors, or business-to-business customers.
Familiarity with approved generative AI tools for business writing, knowledge development, or process improvement.
#LI-DB2
Recruiting Range
$25
—
$25 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Responsibilities
Develop outreach efforts to support sales team and facilitate brand immersions
Develop clients, propose action plans, and assist with the implementation of marketing networking
Schedule designers, builders, and retail sales associates
Work with District Sales Managers to deliver a luxury experience to our guests
Continuous communications with partner agencies, district sales managers, and the leadership team
Ensure the SKS Skyline Showroom is utilized to its fullest capacity
Travel to Chicago and Napa showrooms as needed in addition to other marketing events
Handle the resolution of issues related to events and showroom immersions
Contribute with ideas, planning and assisting with the execution of strategies, and providing support for the team's brand experience and marketing efforts
Negotiate with partner agencies to ensure client satisfaction while keeping in mind the fiscal responsibility to the organization
Manage the allocation of resources to client satisfaction and customer support
Recruit for service personnel, housekeeping team, and chef's assignments
Train and provide orientation to guest services team and culinary teams
Qualifications
Culinary or related degree
Certification of manager of food and handling with the Department of Health
Basset certification
10+ years of experience in office management and guests relations
Extensive experience in customer service
Knowledge of marketing, brand immersions, experience with handling budgets and delivering key performance indicators
Strong interpersonal skills
Ability to resolve conflicts
Strong administrative skills
Recruiting Range
$115,000
—
$125,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Infrastructure/SRE Engineer to improve the reliability and stability of the customer-facing production infrastructure behind Webflow’s Convert pillar.
Convert owns a suite of products that give marketing and growth teams the tools to experiment, personalize, and drive real revenue from their web presence, including Webflow Analyze, Optimize, AEO, and Campaigns. As tens of thousands of projects launch on Webflow each month, you’ll help keep the platform secure, scalable, and dependable for the people who rely on it.
Much of what Convert delivers depends on data: high-volume event ingestion, real-time and analytical data stores, and pipelines that turn visitor behavior into reporting, experiments, and personalization. You’ll own the reliability, performance, and cost of this data infrastructure, including streaming and batch pipelines and analytical databases. You’ll set SLOs, build observability, plan capacity, and make sure data stays fresh, accurate, and available as volume grows.
The next chapter is ambitious. We’re serving some of the world’s largest enterprises and rethinking what an AI-native conversion platform can be. You’ll work across a large, revenue-generating system, partner with the engineers who build on it, and help decide how it needs to evolve.
About the role:
- Location: Remote-first (USA and Argentina)
- Permanent
- Exempt
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $187,500 - 225,000
- Zone B: $176,700 - 212,000
- Zone C: $165,000 - 198,000
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position.
As a Senior Infrastructure/SRE Engineer on the Convert pillar, you'll:
- Own and evolve the cloud infrastructure behind the Convert products, including compute, serverless, networking, and cloud operations on AWS.
- Build and maintain our infrastructure-as-code foundation in Pulumi, and evolve the patterns and shared components other teams build on.
- Improve scalability and reliability of distributed, event-driven systems, including our Druid, MongoDB, and Airflow workloads, with a focus on low latency.
- Make observability the foundation of how we operate. Improve the dashboards, alerts, and SLOs for the systems you own so we catch issues before customers notice, and on-call pages are actionable instead of noisy.
- Lead projects from design through launch that move team and engineering org goals.
- Write and review maintainable, tested, performant code and automation, and raise the quality bar for the team.
- Build AI-powered automation, from policy-as-code and drift detection to LLM-assisted runbook generation, and use AI tools in your daily work.
- Help the team build reliable systems.
ABOUT YOU
Requirements:
- BA/BS degree or equivalent experience
- Business-level fluency to read, write and speak in English
You’ll thrive as a Senior Infrastructure/SRE Engineer if you:
- Have 5+ years owning and operating cloud infrastructure in a customer-facing environment with little tolerance for downtime. You come from infrastructure, SRE, or cloud engineering with a love of automation and code, or from software engineering with a deep interest in cloud infrastructure and distributed systems.
- Have deep hands-on experience with AWS and a clear view of what good cloud operations look like.
- Have used infrastructure as code (Pulumi or Terraform) and prefer changes made through code, not consoles.
- Have operated high-throughput, data-intensive distributed systems in production, such as Druid, MongoDB, or Airflow, and understand scalability, fault tolerance, consistency trade-offs, and performance tuning.
- Are fluent in Python or TypeScript/Node.js for automation and tooling, and can read and work in Java services.
- Treat observability as the basis of operations: you design SLOs, dashboards, and alerts so that issues surface before customers notice and pages are actionable.
- Handle incidents well, including on-call and blameless postmortems, and fix the root causes behind them instead of just closing tickets.
- Want to improve developer productivity, with CI/CD, tooling, and paved paths that let product engineers ship without owning infrastructure.
It would be a bonus if you had even one of the following:
- Experience with Apache Spark, Airflow, or TensorFlow.
- Familiarity with Kafka or other event streaming platforms.
- Experience building AI-assisted infrastructure tooling, including cost optimization loops, anomaly detection, or policy-as-code with LLM assistance.
- Experience contributing to multi-region architecture including data residency, regional failover, or latency-based routing.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Legal Counsel, Employment to help us support a growing global team the Webflow way: moving quickly, working collaboratively, and staying thoughtful about risk. You’re a bright, pragmatic, self-motivated employment attorney with 4+ years of counseling and litigation experience at a law firm and/or in-house. You’ll use that background to give timely, practical, business-minded advice, primarily to our Employee Relations and People teams around the world, so they can do their best work without unnecessary barriers. You have experience litigating and/or counseling on compliance with federal and state anti-discrimination, harassment, and retaliation laws, ideally including analysis under California law. Prior in-house or seconded experience at a technology company is a plus, but not required. You’re an entrepreneurial, resourceful self-starter who thrives in a fast-paced, dynamic environment, builds strong relationships, and is curious about supporting a global workforce.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $158,000 - $190,000
- Zone B: $148,000 - $178,000
- Zone C: $140,000 - $168,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy
- Reporting to the Associate General Counsel, Corporate
As Legal Counsel, Employment, you’ll:
- Give practical, day-to-day employment advice on a wide range of issues, including HR practices, performance management, terminations, leaves of absence, investigations, and accommodations. Help the business move fast while staying clear-eyed about legal risk.
- Investigate and manage pre-litigation and litigation matters. Build and carry out strategies for early resolution where it makes sense, and partner with outside counsel when needed.
- Interpret and advise on policies and procedures using your knowledge of state, federal, and international employment laws (e.g., FMLA, ADA, FLSA, NLRA, Title VII, and their state and international equivalents). Turn them into guidance people can actually use.
- Support a global workforce with legal counsel that works across borders, cultures, and time zones.
- Partner closely with Webflow’s Employee Relations and People teams on employee complaints, investigations, performance management, and accommodations.
- Collaborate with the Employment Legal and People teams to build strong, scalable processes that keep us compliant with applicable state, federal, and local laws.
- Track developments in employment law across U.S. jurisdictions and internationally, and spot emerging trends early so Webflow can get ahead of them.
ABOUT YOU:
Requirements:
- 4+ years of employment law experience at a leading law firm and/or in-house, with an interest in advice and counseling
- Global workforce experience is a plus, not a requirement. If you’ve supported teams across borders in-house, you’ll have a head start with a company that works across time zones and jurisdictions.
- Non-negotiable requirements
- Active member in good standing of a State Bar, and eligible to practice in the jurisdiction where you’re based.
- J.D. from a top-tier law school.
You’ll thrive as Legal Counsel, Employment if you:
- Are a sharp problem-solver with sound judgment and excellent written, verbal, and interpersonal communication. You can make complex legal topics clear and useful for the business.
- Think creatively and strategically on your feet. You stay steady under pressure, juggle complex workloads and shifting priorities across many stakeholders, and help teams move quickly with confidence while staying thoughtful about risk.
- Are a resourceful self-starter who is driven by results, finds a path where others see a barrier, and works with Webflow’s collaborative, innovative spirit. You hold yourself to high standards and strong ethics.
- Build trust with cross-functional partners across the Legal Department and the company, and be the kind of counsel teams want to bring in early.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re looking for a strategic, entrepreneurial Product Manager to help shape the future of Collab Tools. Collab Tools includes FigJam, Figma Slides, and Figma Specs. You’ll be at the forefront of defining how product teams plan, capture intent, and communicate: from the initial brainstorm to the functional prototype. As we integrate AI to make these workflows more intuitive and powerful, you’ll help us build the next generation of surfaces that empower teams to align and execute faster than ever.
What you’ll do at Figma:
Own the strategy and roadmap for one of our key products (e.g. FigJam), and help drive our vision of Collab Tools as the defacto surfaces for upstream planning and discovery.
Partner deeply with Design and Engineering to ship both foundational improvements and 0-to-1 bets, holding a high bar for craft and consumer-grade quality.
Synthesize quantitative, qualitative, and market signals into a sharp point of view on what to build and why.
Build durable relationships across your direct team, the broader pillar, and cross-functional partners, including the executive team.
Define and run agent evals defined by our vision and grounded in real user behavior to measure and improve quality, latency, and cost.
Push the frontier of AI-native product development in what you ship and in how the team plans and builds.
Operate your area end-to-end, from long-term strategy through launch and iteration, moving fast without dropping standards.
We’d love to hear from you if you have:
5-7+ years of product management experience, with a track record of shipping meaningful, well designed, consumer-grade products at B2B companies.
Comfort with ambiguity and a demonstrated ability to develop and defend a clear point of view.
Hands-on experience building and shipping agentic experiences, including defining evals, designing applied AI products, and navigating tradeoffs around quality, reliability, latency, and cost.
Fluency with the latest AI tools and genuine curiosity and excitement about how EPD teams are changing because of them.
A track record of moving fast, even inside a larger organization.
Fluency across quantitative, qualitative, and market signals to fuel prioritization and decisions.
Strong communication and organizational skills at every level, from IC to executive.
While it’s not required, it’s an added plus if you also have:
Previous experience in an engineering or design role, deeper technical chops, or interesting side projects.
Experience at both a smaller company and a more mature, late-stage or public company.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$303,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Austin, TX
About the Role
We are seeking a Data Center Design Engineer to design Cloudflare’s pending and future infrastructure deployments for generational improvement in cost, quality, and speed of deployment. In this role, you will lead electrical design and end-to-end execution for new sites, expansions, and infrastructure upgrades supporting compute, storage, and high-density liquid-cooled GPU deployments. We are looking for someone who excels at progressing many projects in parallel, managing dynamic day-to-day priorities with many stakeholders, and serving as Cloudflare's owner's representative to refine data center design best practices in a high-growth environment. Getting stuff done is a must!
The Data Center Strategy team is part of Cloudflare’s global Infrastructure (INF) team. The INF team grows and manages Cloudflare’s global data center/PoP footprint, enabling Cloudflare’s tremendous growth with compute, network, and data center infrastructure, utilizing an extensive range of global partner vendors.
What you'll do:
Translate data center capacity requirements into actionable white space design and/or rack plans within individual data center contract constraints for power, coolingManage implementation phase of cage projects with data center providersDesign low voltage structured cabling, fiber, cross-connect & conveyance infrastructure as well as any supporting infrastructure on the data center ceiling/floorWork with supply chain team on rack integration plans and location deployment qualification
Work cross-functionally with Cloudflare data center engineering team and other internal teams (capacity planning, network strategy, security) to verify scope and solution and create repeatable standard installation procedures
Take ownership of and lead projects to design and implement data center expansions or new data centers on tight deadlines with minimal oversight
Technical support in negotiations with external data center partners
Assist in RFP preparation, review and cost/engineering analysis
Review one-line diagrams and cooling equations for new and existing data centers (Data Center M&E)
Power component (PDU) review/approval for Hardware sourcing team
Implement, document and maintain power consumption tracking tools and fulfil ad-hoc reporting requests
Research new and innovative power efficiency technologies and programs
Travel up to 25% to perform infrastructure audits, validate data center construction work and buildouts, and participate in commercial processes.
Develop and execute modular and prefabricated data center construction strategies to accelerate time-to-market and optimize cost efficiency
Perform electrical short-circuit, coordination, arc flash, and load flow engineering studies to ensure system reliability and compliance
Other duties as assigned
Partner with Hardware Sourcing and SRE/Infrastructure teams to validate PDU specifications, rack integration plans, and power distribution topologies across global PoP footprints
Lead electrical design and end-to-end execution for new sites, expansions, and infrastructure upgrades from site qualification and basis of design through energization, commissioning, and operational handover
Serve as Cloudflare's electrical owner's representative, defining design criteria, scopes, deliverables, responsibility matrices, review gates, and acceptance requirements for data center operators, consulting engineers, contractors, commissioning agents, utilities, and vendors
Design and review utility-to-rack infrastructure, including utility service, transformers, switchgear, generators, UPS systems, transfer systems, modular and prefabricated electrical assemblies, busway, feeders, whips, rack PDUs, grounding, and metering
Define electrical interfaces and auxiliary-load requirements for direct-to-chip liquid cooling, coolant distribution units (CDUs), pumps, controls, leak detection, facility water systems, and heat-rejection equipment
Develop and review basis-of-design documents, single-line diagrams, specifications, equipment schedules, calculations, sequences of operation, and interface control documents
Oversee technical acceptance of FAT, SAT, Level 1–5 staged commissioning, integrated systems testing, failure-mode testing, deficiency closure, and turnover documentation
Define EPMS, metering, telemetry, and capacity-tracking requirements for operational power and capacity management
Requirements
Bachelors or equivalent experience plus 5+ years of experience in data center mechanical and electrical design and operations/deployment/installation, P.E. certification or equivalent a plus
Experience in HVAC, Chilled Water Systems, Condenser Water Systems, Pump controls, Glycool/Glycols, AHU units (DX, split, RTU, CRAC, etc.), CRAH, Raised Floor Systems, HOT/COLD aisle containment and Building Management Systems
Understanding of basic electrical theory (voltage, current, power), basic circuit design & analysis, and single- and three-phase power systems
Familiarity with Data Center M&E infrastructure design concepts, electrical/UPS topologies, cooling methodologies (central plant, room cooling, high density thermal strategies)
Familiarity with industry standards for resilient Data Center design and Uptime Institute Tier Classifications
Excellent verbal, written communication and presentation skills
Experience working with multiple time zones and multiple cross-functional teams
Experience working on time sensitive projects with delivery responsibility under pressure
Understanding of network hardware architecture, data center switching/routing infrastructure, and optical line/transceiver power and thermal profiles
Experience acting as an owner's technical representative, governing external delivery partners, reviewing third-party designs, resolving technical disputes, and driving noncompliance and project risks through documented closure
Expertise in medium- and low-voltage distribution, transformers, generators, UPS systems, switchgear, transfer systems, busway, grounding, protection, and rack-level power architectures for high-density deployments
Understanding of direct-to-chip liquid cooling and the electrical dependencies of CDUs, pumps, controls, facility water systems, and heat-rejection equipment
Experience with construction administration, equipment testing, energization planning, staged commissioning, integrated systems testing, deficiency management, and failure-mode testing
Experience with utility coordination, design-deviation governance, power-quality or incident investigations, and lifecycle management of mission-critical electrical infrastructure
Bonus Points
Degree in electrical/mechanical engineering or IT a plus
Experience in large-scale mission critical facility infrastructure design, construction, commissioning, and/or operations a plus
Experience with industry standards and building codes including NFPA 70/NEC, IEEE, NEMA, ANSI, UMC, ASHRAE, UBC, LEED, and Uptime Institute standards
Knowledge of programming languages a plus
JIRA, Confluence admin-level experience a plus
AutoCAD experience a plus
Experience with FLOTHERM or Tileflow a plus
Hands-on experience with hardware validation, power/cooling capacity modeling, or thermal simulation tools (such as FLOTHERM or Tileflow)
Familiarity with systems programming, scripting (Python, Go, or Bash), or automation workflows for power/infrastructure tracking
Experience with NVIDIA DGX, GB200/GB300 NVL, OCP Open Rack, or comparable liquid-cooled GPU platforms and AI factory reference architectures
Experience with ETAP, SKM PowerTools, EasyPower, or equivalent software for dynamic modeling, generator transient analysis, harmonic analysis, and UPS compatibility assessment
Experience with EPMS/BMS integration, branch-circuit monitoring, rack-level telemetry, metering, capacity forecasting, or automated infrastructure reporting
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco
Asana is hiring a Head of IT Systems Engineering to lead the team that powers how every Asana employee works. Reporting to the Head of IT, this San Francisco-based leader owns the strategy, architecture, and operations behind our SaaS productivity applications, corporate endpoints, identity, and user lifecycle, setting the standards and roadmap that keep every employee secure and productive. You will also influence the way Asana evaluates, adopts, and governs the tools and platforms our employees rely on. You will be responsible for the Client Platform Engineering, Application Engineering, and Identity & Integrations teams, who deliver this work. This role has one manager level report.
You ask good questions, are confident in not knowing everything, and would rather build with others than go it alone. You are crisp and detail oriented, but comfortable working outside the boundaries when the situation calls for it. You bring a proven record of success, a passion for technology, and, like us, you value hard work and fun in equal measure.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Develop the multi-year vision, roadmap, and architecture for Systems Engineering, aligned with Asana’s business priorities and Asana’s broader AI strategy
Accelerate an Agentified Asana, helping teams across Asana embrace our tools and reduce the friction of manual work.
Partner with leaders across Asana to build and maintain an efficient and effective portfolio of SaaS tools to enable all Asanas to do their best work.
Lead, develop, and grow the Client Platform Engineering, Application Engineering, and Identity & Integrations teams, including hiring, performance management, succession planning, and career development
Own the strategy and operation of corporate endpoint management, SaaS application management, identity, and the full user lifecycle
Drive IT’s AI strategy, from evaluating and governing platforms such as Claude, Gemini, and OpenAI to building AI agents and automation for onboarding, access requests, support, and compliance workflows
Partner with Security, Legal, and Privacy to set AI usage policies, data access controls, and vendor risk standards, including identity-based access and data loss prevention for AI tools and integrations
Set client platform standards and drive excellence in system performance, patching, and configuration compliance
Partner with IT Support, IT Infrastructure, and Security leadership to resolve issues, reduce risk, and improve the employee experience
Represent Systems Engineering to senior stakeholders, communicating priorities, tradeoffs, and results clearly
About you
10+ years of IT experience, including 5+ years directly leading teams of systems engineers and software engineers in a fast-paced, cloud-first environment
Proven ownership of purchasing, inventory management, and budgeting at scale
Strong, hands-on knowledge of current IAM practices and cloud-based identity, SSO, SAML, and SCIM
Experience with hosted cloud applications, including Okta, Google Workspace, Asana, Figma, and Slack
Experience establishing governance for emerging technology, including AI usage policy, data protection, and vendor risk review
Track record of setting strategy and roadmaps, then delegating effectively while staying close enough to the details to coach and unblockExperience with configuration management and automation tools such as JAMF, Intune, Puppet, and Munki
Working knowledge of scripting and API integration (REST, OAuth, Python, PowerShell, Bash, or equivalent)
Hands-on experience with enterprise AI platforms such as Claude, and OpenAI, including deployment, administration, and integration through APIs, connectors, and MCP servers
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
How you work
A strong mix of problem solving and a positive, service-oriented attitude
Excellent communication and documentation skills, with the ability to influence senior stakeholders and cross-functional partners
Curiosity and a bias toward experimenting with AI in your own work, and the ability to lead a team through rapid change
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $252,000 - $296,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid #LI-SA
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Montreal, QC
Professional working proficiency in French & English (written and spoken) is required.
(Compétence professionnelle complète en français, à l'oral et à l'écrit, requise.)
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Professional working proficiency in French & English (written and spoken) is required.
(Compétence professionnelle complète en français, à l'oral et à l'écrit, requise.)
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote USA
Workplace: remote
ABOUT YOU
Xsolla Ads connects advertisers with players across Xsolla's games and commerce surfaces. Every dollar that moves through it depends on two kinds of integration working correctly: the oRTB connections to the DSPs and SSPs that buy and sell our inventory, and the MMP and event integrations that tell advertisers whether a player installed, registered, or made a purchase.
You'll be the technical owner of those integrations for our strategic partners. That means you're the person a DSP calls when their bid rate falls off a cliff, the person an MMP works with to get postbacks mapped correctly, and the person who tells an advertiser exactly why their dashboard and ours disagree. You'll work with Partnerships, Product, Engineering, and Data, and you'll bring what partners need back into the roadmap in a form engineers can act on.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
Responsibilites:
oRTB integrations (supply and demand)
Own technical onboarding for DSPs and SSPs, from spec review and test traffic through to production.
Map bid requests and responses against oRTB 2.5/2.6, including partner-specific extensions, and catch mismatches before they cost money.
Set up and maintain seats, deal IDs, and floors, and keep ads.txt, app-ads.txt, sellers.json, and SupplyChain object data accurate.
Troubleshoot bid rate, win rate, timeouts, creative rejections, and revenue discrepancies down to root cause.
MMP
and event integrations
Run integrations with MMPs such as AppsFlyer, Adjust, and Singular, plus direct advertiser postback setups.
Configure install and in-app event postbacks: macros and parameter mapping, click IDs, event names and values, attribution windows, and postback authentication.
Work with advertisers to define which in-app events matter for their campaigns and confirm they fire correctly before launch.
Reconcile conversion discrepancies between Xsolla, MMPs, and advertisers, and explain the cause in plain terms.
Strategic partner ownership
Be the technical point of contact on partner calls, and answer hard integration questions in real time.
Build integration plans and launch checklists, and stay close to partners through go-live.
Bring technical health and integration status into partner business reviews.
Voice of the partner
Turn partner requests and defects into well-scoped tickets with reproduction steps, logs, and expected behavior.
Give Product and Engineering early feedback on specs, so integration problems get caught on paper.
Write and maintain partner-facing integration guides and internal runbooks.
Data and reporting
Use SQL and logs to investigate discrepancies, monitor integration health, and spot problems before partners do.
Build simple dashboards and reports that show partner and integration performance.
Qualifications & Skills:
5–8 years in ad tech in a technical account management, solutions engineering, integration engineering, or partner support role.
Fluent in oRTB. You can read a bid request and response, explain what each object does, and spot what's wrong.
Hands-on experience setting up
MMP
integrations and debugging install and in-app event postbacks with at least one major
MMP
.
Working knowledge of the supply chain transparency stack: ads.txt, app-ads.txt, sellers.json, and SupplyChain object.
Strong with REST APIs, JSON, webhooks, and server logs. Comfortable writing SQL to answer your own questions.
Experience as the technical owner for strategic partners such as DSPs, SSPs, MMPs, ad networks, or large advertisers.
Clear communication with both engineers and non-technical partners, and calm under pressure when revenue is on the line.
Ownership: you take a problem through to resolution rather than logging it and handing it off.
Based in North America and able to work across North American time zones.
Nice to Have:
Hands-on experience with Prebid: Prebid.js, Prebid Server, or Prebid Mobile.
Familiarity with the Ad Context Protocol (
AdCP
) or other agent-to-agent advertising standards.
A track record of using Claude or other AI tools to get more done: writing integration test scripts, analyzing logs, drafting partner docs, or automating repeat work. Come ready to show us a real example.
Experience in mobile gaming, app monetization, rewarded ads, or offerwalls.
Familiarity with privacy-safe measurement such as SKAdNetwork and Privacy Sandbox.
What Your Week Looks Like:
A
DSP
's bid rate drops 40% overnight. You pull sample bid requests, find a field that changed format in the last release, and coordinate the fix with Engineering.
An
MMP
reports 18% fewer purchase events than we do. You trace it to event-value mapping and a deduplication rule, then agree the fix with both sides.
An
SSP
's sellers.json entry doesn't match our app-ads.txt, and buyers are filtering the inventory. You find the mismatch and get both files corrected.
A new advertiser wants to pay on day-7 retention. You work out which in-app events their
MMP
can send, map them, and test the postbacks end to end before the campaign goes live.
You notice three partners hitting the same integration problem, and you write it up for Product with a proposed fix.
How Success Is Measured:
New partners go from signed to live on schedule, without integration surprises in production.
Discrepancies get explained and closed, not left open as a standing argument.
Partners come to you first and resolve issues with you rather than escalating around you.
Engineering receives well-scoped tickets and spends less time on back-and-forth.
We catch integration health problems before partners report them.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Account Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Helsinki, Finland; London, United Kingdom - Deliveroo
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the role
Wolt is on a growth journey as part of the DoorDash family, together with Deliveroo.
Drive
is our delivery-as-a-service business: we let merchants offer fast, reliable delivery in their own channels (their webshop, app or ordering system), powered by the Wolt and Deliveroo courier networks. We're now bringing Drive across Wolt and Deliveroo countries together into
one EMEA business
, with one team and a clear ambition: grow fast and build a business that stands on its own feet.
A growing share of that scaling comes from outside restaurants: grocers, retailers, pharmacies and other eComm players who want on-demand and same-day delivery for their own customers. Their needs can be very different from restaurants: bigger baskets, scheduled and batched deliveries, larger and heavier items, longer distances and more complex integrations. This brings us to you, our next
Manager, Strategy & Operations
for Grocery & Retail Drive.
You'll own this segment across EMEA, from strategy and planning to pricing, product requirements and performance. You'll work hand in hand with our regional commercial teams, who own the partner relationships, and with Product, Logistics, Finance and our Marketplace grocery & retail teams. You'll join the Drive EMEA Strategy & Operations team and report to the Director of Strategy & Operations, Drive EMEA.
What you'll be doing
Own the
Grocery & Retail strategy and annual plan
for Drive EMEA: where we play, which partners we go after, and the growth and profitability we commit to.
Set the
commercial framework
for the segment, including pricing guidelines, deal economics and investment cases for our largest partnerships, together with the regional commercial leads.
Act as the
voice of grocery and retail partners
towards Product and Logistics, turning commercial needs such as scheduled delivery or large and heavy items into sized, prioritized requirements.
Run
performance management
for the segment: track growth, unit economics and service levels for our biggest partners, spot what's off and drive the fix with the teams involved.
Shape how Drive works with our
Marketplace grocery & retail teams
, so partners get one joined-up offer from us.
Turn wins into
playbooks
that country teams can reuse, from the first pitch to launch and scale-up.
Our humble expectations
5+ years of experience in strategy & operations, business development, commercial roles or management consulting, with a track record of owning outcomes, not just recommendations.
Strong commercial and analytical skills: you can build a deal P&L or a segment plan from scratch, and defend it in front of a partner's leadership or our own.
Proven ability to get things done across a matrix organization without direct authority, working with regional teams, Product, Logistics and Finance.
You use AI tools (e.g. Claude, ChatGPT, Gemini) in your daily work, for example in analysis, planning and ways of working, and look for new ways to apply them to elevate
you - whilst maintaining strong judgement that comes from personal understanding complex systems
Structured thinking and clear, concise communication in English, both written and spoken.
Willingness to travel occasionally across our EMEA markets.
Seen as a strong advantage:
Background in retail, grocery, e-commerce, logistics or on-demand delivery, either in-house or advising companies in these sectors.
Experience with B2B platform or delivery-as-a-service businesses.
Why you'll love it
🚀
Global and growing fast:
Be part of a fast-moving business at the moment it's being built, across two of Europe's best-known delivery brands
🛒
A segment to own:
Work with some of the biggest grocery and retail brands in Europe, and see what you write end up on the product roadmap
🤩
Ride of a lifetime:
Accelerate your career with direct access to DoorDash's global Drive experience and room to grow as the segment scales
💪
Instant impact:
Take ownership and make a difference
💙
Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV in English and get the conversation going! We will be reviewing applications on a rolling basis.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Neenah, WI
Lead Estimator - Transmission
Overhead Transmission | Power Delivery | EPC | Utility Infrastructure
Location:
Neenah, WI Preferred | Flexible Within Michels Power Operating Regions
Employment Type:
Full-Time
Travel:
Approximately 25% Travel Required
Build the Projects That Power the Grid
The future of the electric grid depends on the successful delivery of transmission infrastructure that connects power generation, renewable energy resources, substations, and customers across North America. Long before construction begins, successful projects are shaped by accurate estimating, strategic planning, risk evaluation, and strong customer relationships.
As a
Lead Estimator - Transmission
, you will play a critical role in helping Michels Power secure and successfully execute some of the nation's most complex overhead transmission projects. You will provide technical estimating leadership, mentor developing estimators, support major project pursuits, and collaborate with Operations, Procurement, and Project Management teams to develop competitive and executable project strategies.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (EPC) delivery capabilities, Michels Power is proud to be a member of the Michels Family of Companies.
Position Overview
As a
Lead Estimator - Transmission
, you will lead estimating efforts supporting overhead transmission construction projects across Michels Power's operating regions. You will review bid opportunities, prepare and review estimates, develop pricing strategies, evaluate project risks, coordinate subcontractor and supplier pricing, and support project pursuit efforts from opportunity identification through project award.
This role serves as a senior estimating resource within the organization, providing guidance and mentorship to Estimators while working closely with Estimating Managers, Project Managers, Regional Operations leaders, Procurement personnel, customers, suppliers, and subcontractors.
Success requires strong transmission construction knowledge, commercial awareness, estimating expertise, leadership skills, and the ability to develop accurate, competitive, and executable project estimates.
Key Responsibilities
Lead estimating efforts supporting overhead transmission construction projects.
Assist in the development, training, and mentorship of Estimators and estimating personnel.
Review bid requirements and ensure all project scopes, risks, assumptions, and deliverables are properly documented and captured.
Develop competitive cost estimates that support profitable project execution.
Promote a strong culture of safety, accountability, teamwork, and continuous improvement.
Support the continued growth and success of Michels Power's transmission construction business.
What You'll Do
Review plans, specifications, contracts, bid documents, and customer requirements for transmission construction projects.
Prepare and review detailed quantity takeoffs, labor projections, equipment requirements, subcontractor costs, indirect costs, and material pricing.
Work closely with Procurement to obtain supplier quotations, vendor pricing, and market intelligence.
Analyze project risks, constructability challenges, schedule impacts, labor requirements, and execution strategies.
Develop project schedules, production assumptions, cost forecasts, and pricing strategies.
Participate in site visits, pre-bid meetings, customer meetings, and project reviews.
Facilitate resolution of complex estimating, pricing, scope, and constructability issues.
Support proposal development and bid submission activities.
Review subcontractor proposals and assist with negotiations during the pursuit phase.
Maintain organized estimate documentation, historical cost information, and project records.
Collaborate with Project Management and Operations teams to support successful project turnover and execution.
Work with estimating leadership across Michels Power to develop and implement estimating best practices.
Types of Projects Supported
This role may support estimating efforts involving:
Overhead Transmission Lines
Greenfield Transmission Construction
Transmission Line Rebuilds
Reconductoring Programs
Utility Hardening Initiatives
Grid Modernization Projects
Renewable Energy Interconnections
Transmission Structure Installations
Steel Pole Projects
Lattice Tower Projects
Foundation Construction
EPC Power Delivery Projects
Utility Infrastructure Expansion Programs
Leadership Responsibilities
Mentor and train Estimators and developing estimating professionals.
Share technical estimating knowledge, industry best practices, and construction expertise.
Support workload planning and estimate reviews across the estimating organization.
Promote consistency, accuracy, and quality throughout estimating activities.
Foster collaboration between Estimating, Operations, Procurement, and Project Management teams.
Serve as a trusted resource for complex project pursuits and high-profile opportunities.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute some of the nation's most complex transmission, distribution, substation, renewable energy, and power delivery projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities to influence major project pursuits and shape the future growth of our transmission business.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving complex technical and commercial challenges.
You thrive when balancing strategy, planning, and execution.
You want to work to make a difference.
What It Takes
10+ years of related estimating, construction, project management, operations, or utility infrastructure experience
, or an equivalent combination of education and experience.
Demonstrated experience estimating or executing
overhead transmission construction projects
.
Strong understanding of transmission construction means and methods, including:
Transmission structures
Steel poles
Lattice towers
Conductor installation
Stringing operations
Foundations
Access roads
Right-of-way construction
Utility infrastructure
Experience reviewing plans, specifications, contracts, and bid documents.
Negotiation and contract review experience.
Experience preparing detailed cost estimates, quantity takeoffs, schedules, labor forecasts, and pricing strategies.
Ability to evaluate project risks, constructability considerations, procurement challenges, and execution strategies.
Experience mentoring, training, or leading estimating personnel.
Utility construction experience preferred.
Project management experience preferred.
Strong Microsoft Office Suite skills.
Experience with estimating software and construction cost management tools preferred.
Strong communication, organizational, analytical, and problem-solving skills.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
25%
for jobsite visits, pre-bid meetings, customer meetings, and preconstruction activities.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role:
Nebius is building the AI infrastructure that financial institutions will run AI on in production, from quantitative research and real-time risk to agentic workflows in banks and insurers.
The Field CTO for Financial Services is a senior technical leadership role at the intersection of production GPU infrastructure and the regulated business of financial services. You will lead the technical side of the vertical: the architecture conversation with CTOs and heads of research infrastructure, the technical content of regulated-buyer diligence, the reference architectures for financial workloads, and the product requirements that come out of the field.
Financial institutions buy AI infrastructure differently from most customers. Quantitative funds and AI-native fintechs buy GPU capacity directly and judge it on price-performance, availability, and how the cluster behaves under their own workloads. Banks and insurers add a second review: security, third-party risk, data residency, and exit planning are assessed before a deal reaches architecture discussions. You will earn the trust of both kinds of buyer and help make Nebius an approved supplier to financial institutions.
You will work alongside the Head of Financial Services, Sales, Security and GRC, Product, and Engineering. The role begins as a hands-on individual contributor, with a clear path to building and leading forward deployed engineers as the vertical scales.
This is a ground-floor opportunity to define how financial institutions run AI in production on a specialized AI cloud.
You are welcome to work remotely from the United States (New York City preferred). Travel expectations are 10% to 20% for customer visits, executive meetings, and key industry events.
Your responsibilities will include:
Executive Technical Leadership:
Serve as the technical face of Nebius to financial services customers, partners, and ecosystem stakeholders. Lead architecture workshops and technical discovery with CTOs, heads of quant and ML platforms, and CIOs, showing technical buyers how Nebius performs on their own workloads and institutions how the architecture fits their control framework.
Lighthouse Deal Support:
Partner with Sales leadership on strategic financial services deals, including workload-level cost comparisons against on-premises and hyperscaler options.
Regulated-Buyer Diligence:
Work with Security, GRC, and Legal to turn our SOC 2 Type II and ISO 27001 certifications, and our alignment with frameworks such as DORA, into answers that third-party risk teams accept. Cover data residency, tenant isolation, key management, audit logging, resilience evidence, concentration risk, and exit and portability plans. Flag gaps early and bring them to Product as requirements.
Architectural Guidance:
Define reference architectures for financial workloads: quantitative research and backtesting, real-time risk and fraud inference, LLM and agentic workflows in KYC, AML, and document processing, and fine-tuning on sensitive proprietary data.
Technical Product Strategy:
Translate what you learn in accounts into prioritized, evidence-backed requirements for Product, Engineering, and Infrastructure teams, and keep a structured feedback loop so R&D can act on them.
Field Enablement:
Act as a force multiplier for the sales organization by creating the technical narrative, reference architectures, and training materials that help Field SAs and sellers engage financial services buyers credibly.
Ecosystem & M&A:
Partner with ecosystem vendors (market and reference data providers, model risk and AI governance tooling, trading and risk platforms, systems integrators) to identify integration opportunities and evaluate potential technical M&A targets.
Team Building:
Build and lead forward deployed engineers as the vertical grows, setting how they scope, deliver, and hand learnings back to Product.
We expect you to have:
10+ years of experience in cloud infrastructure, platform engineering, distributed systems, or a closely related technical domain, including 5+ years in AI, ML, or MLOps with exposure to production or large-scale systems.
Prior experience in a senior technical leadership role, for example Field CTO, CTO or technical co-founder of a fintech or AI-native company, head of quant or ML platform, or principal-level architect on a cloud vendor financial services team.
Dual Competency:
You can draw a distributed system on a whiteboard for engineers and explain its value and risk profile to a CIO or a Chief Risk Officer.
GTM Fluency:
Experience partnering with Sales to close large enterprise deals and enabling field teams with technical assets.
Product-Minded Leadership:
You have defined requirements from field evidence and shaped platform strategy. You are comfortable telling a customer no when a request would create technical debt, and proposing a better alternative.
Mastery of the Stack:
Expert-level, production-grade knowledge of GPU architectures, Kubernetes and Slurm orchestration including Soperator, high-performance and parallel file systems, and networking constraints (InfiniBand and Ethernet).
Inference Optimization:
You understand the nuances of model serving, including batch sizes, quantization, KV caching, and latency tradeoffs, and can architect for both massive throughput and latency-sensitive demands such as real-time risk and fraud scoring.
Financial Services Fluency:
First-hand experience in at least one of capital markets and quant research infrastructure, bank or insurer AI platforms, AI-native fintech, or an FSI technical role at a cloud or GPU provider, plus working knowledge of how regulated buyers review vendors: data residency, third-party and concentration risk, and model risk management expectations (for example SR 11-7 in the US).
Builder Mentality:
You arrive with your own point of view on where financial institutions are heading with AI infrastructure and pursue it without waiting to be directed. You are comfortable starting as a hands-on individual contributor and growing into a team.
Public Technical Voice:
Conference talks, writing, or open-source work that shows credibility with engineering and executive audiences.
Communication:
Strong executive presence, capable of influencing product teams and leadership through clarity and credibility.
Comfort in Ambiguity:
Experience operating in fast-moving environments (hyperscalers, cloud platforms, or advanced AI startups) where requirements are evolving.
Preferred Qualifications:
Hands-on experience with quantitative research infrastructure, low-latency trading systems, or model risk management in a regulated institution.
Familiarity with the hybrid and on-premises GPU environments financial institutions run.
Strategic Empathy:
The ability to distinguish customers who need raw cluster access from those who need managed endpoints, and the judgment to prescribe the right path.
Why Nebius:
Build Solutions:
You will shape how financial institutions run AI in production on a specialized AI cloud.
Scale:
Opportunity to help build the Financial Services vertical from the ground up.
Frontier Technology:
Work at the frontier of AI infrastructure, agentic workflows, and financial intelligence alongside leading customers and partners.
Strategic Impact:
Real influence over product direction, platform strategy, and ecosystem development.
Ownership:
Join a team that values technical depth, ownership, and speed of execution.
Mission:
Help define how intelligence moves from the data center into trading desks, risk engines, and the operations of banks and insurers.
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Key employee benefits in the US:
#LI-LG1
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$210,000
—
$260,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Canada
УдалённоseniorRemote, India; Experience helping design or reset a partner coverage model, comfortable building process rather than only inheriting one
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
seniorEnglewood Cliffs, NJ
Alpharetta, GA
Alpharetta, GA
Englewood Cliffs, NJ
УдалённоseniorUnited States
УдалённоUnited States; Support a global workforce with legal counsel that works across borders, cultures, and time zones; If you’ve supported teams across borders in-house, you’ll have a head start with a company that works across time zones and jurisdictions
San Francisco, CA • New York, NY • United States
США; Experience working with multiple time zones and multiple cross-functional teams
headSan Francisco
seniorГеография найма не уточнена
УдалённоseniorRemote USA; Based in North America and able to work across North American time zones
Helsinki, Finland; London, United Kingdom - Deliveroo