Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
ABOUT THE ROLE
Runway is looking for a Marketing Manager to help build and scale high-impact marketing programs across our creator, partner, sponsorship, and growth ecosystem.
This is a generalist marketing role for someone who can move fluidly between strategy and execution. Some immediate areas of focus include influencer creator partnerships, sponsorships, and partnership marketing.
The right person is commercially minded, highly organized, creative, and comfortable operating in ambiguity. We are looking for someone who can build repeatable programs, manage relationships, and execute campaigns to turn marketing ideas into measurable growth.
WHAT YOU’LL DO
- You will own and support marketing programs that help Runway reach priority audiences, grow demand, and deepen our presence among our target audiences.
- In the near term, this will include managing creator and influencer partnerships including affiliates, evaluating sponsorship opportunities, and building co-marketing programs with customers, technology partners, model providers, vendors, and ecosystem partners.
- You will work across the full program lifecycle: identifying opportunities, developing briefs, managing outreach, coordinating execution, tracking performance, and recommending what to scale, change, or stop.
- You will partner closely with growth, creative, comms, events, PMM, sales, business development, legal, and finance to make sure programs are clear, on-brand, operationally sound, and connected to business outcomes.
WHAT WE’RE LOOKING FOR
- We’re looking for a marketing generalist with strong executional judgment and enough strategic range to work across multiple types of programs for a range of B2C and B2B audiences.
- Experience managing creator partnerships with a clear view of how long-form content performs differently from short-form and other social channels.
- 4+ years of experience building marketing campaigns, influencer, affiliate, or growth programs from 0 to 1.
- Experience managing external relationships: creators, sponsors, agencies, freelancers or vendors.
- Experience writing briefs, managing timelines, coordinating stakeholders, and translating broad goals into concrete plans.
- Strong taste, communication skills, and judgment around brand, audience fit, creator quality, partner value, business impact, and operational tradeoffs.
- You should be comfortable with ambiguity and able to build from scratch. This role requires someone who can create structure where it does not yet exist, but without slowing the team down with unnecessary process.
- You should care about measurement and be able to connect marketing programs to outcomes such as subscriptions, ARR, and enterprise pipeline influence.
NICE TO HAVE
- Experience in AI, SaaS, subscription products.
- Experience creating partner-facing materials such as briefs, sponsorship packages, or co-marketing materials.
- Familiarity with Runway, AI video, creator communities, internet culture, and the broader creative technology ecosystem.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
УдалённоRemote; Seattle, WA; New York, NY; San Francisco, CA
Location: Uzbekistan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Turkmenistan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Tajikistan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Kyrgyzstan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Kazakhstan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Moldova
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Lithuania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Latvia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Estonia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Azerbaijan
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Armenia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
We are seeking a proactive Jr. Marketing Specialist to support and manage international marketing campaigns in collaboration with both internal and external teams. The ideal candidate will have strong coordination and communication skills, along with an ability to manage multiple campaigns and deadlines in a fast-paced, multicultural environment.
Responsibilities:
Coordinate with internal and external teams across multiple countries.
Assign campaigns to external teams, manage CPL bidding, and oversee contract signing.
Oversee delivery and execution of campaigns, ensuring smooth communication between all parties.
Monitor campaign performance and provide actionable recommendations for improvement.
Qualifications:
Advanced English proficiency (listening, speaking, writing, and presenting).
Proficiency in Microsoft Office (Word, Excel) and Google Sheets.
Strong organizational skills with the ability to manage several projects simultaneously.
High attention to detail.
We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma's Business Development & Partnerships team aims to advance our company goals by working with partners to augment product experiences, drive user engagement, accelerate user and revenue growth, distribute our products and services, and raise brand awareness. As Figma's product portfolio and user base continue to evolve, the team plays a critical role in connecting our platform to a broader network of builders, developers, and solution partners.
We're looking for a thoughtful people leader and product partnerships operator to help scale the impact of our growing team. Reporting to the Director of Product Partnerships, you will initially lead a small, growing team of Partner Managers responsible for product-area portfolios and scaled programs. You will translate Product Partnerships priorities into clear portfolio plans, coach the team to deliver excellent partner outcomes, and build the operating rhythms, standards, and cross-functional alignment that allow the organization to scale. This role is ideal for someone who combines strong people leadership with product judgment, operational rigor, and a track record of bringing complex technology partnerships to life.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Lead, coach, and develop an initial team of 3-5 Partner Managers who own product-area portfolios and scaled partnership programs; set clear expectations, provide actionable feedback, and support strong performance and career growth
Partner with the Director of Product Partnerships to translate organization-wide strategy and priorities into focused portfolio plans, resource allocation decisions, and measurable goals for the team
Create leverage across the organization by ensuring Partner Managers can independently drive day-to-day partner strategy, execution, communications, and decision-making, while maintaining a high and consistent quality bar and communication about their work
Oversee the health and impact of the team's partner portfolio, helping partner managers prioritize the highest-value opportunities and guide strategy, unblock complex workstreams, and navigate risks, tradeoffs, and escalations
Build strong relationships with leaders across Product, Engineering, Design, Marketing, Sales, Research, Operations, Finance, and Legal to align partnership priorities with company and product goals
Define and track portfolio-level success metrics, review progress with the team, and deliver concise business updates to Partnerships leadership and cross-functional stakeholders
Serve as the primary point of escalation and step into the highest-leverage partner moments when leadership, negotiation support, escalation management, or cross-functional alignment is needed, while preserving clear ownership for the Partner Manager
Help evolve the Product Partnerships organization as it grows by improving processes, clarifying roles and decision rights, and supporting hiring and onboarding for new team members
We’d love to hear from you if you have:
12+ years of experience in partnerships with predominant focus in product partnerships or ecosystem partnerships, and 3+ years of direct people management experience, with a track record of hiring, coaching, and developing high-performing teams
The ability to define strategy, plan, prioritize, build cross-functional alignment, execute efficiently on long-term, cross-functional projects, and iterate alongside product, GTM, and executive teams
Excellent communication and negotiation skills, including the ability to structure frameworks, initiate an action plan, and lead complex, first-of-their-kind, technical partnerships and negotiations
Technical depth; experience contributing to and influencing product strategy, roadmap, and execution as well as analyzing data to build and share insightful business recommendations
A demonstrated ability to execute on short term business needs in tandem with driving strategic decisions that align with the broader company and partnerships roadmap
While it’s not required, it’s an added plus if you also have:
Proven ability to create and implement product partnership strategies in enterprise SaaS
Track record of building partnership processes, programs, or teams during periods of rapid company or product growth
Demonstrated success leading teams that manage both high-touch product partnerships and scaled ecosystem programs
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$185,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Singapore
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview
Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine.
In this cross functional role, you will stand up our PR and Communications function in the APAC region. You'll partner with the global Corporate Communications team to create regional communications plans that fuel our growth among governments and enterprises in the most highly-regulated industries. You’ll nurture how we talk to customers, partners, and employees, ensuring that the corporate message resonates culturally for each region and audience.
This is a rare opportunity to build a comprehensive APAC communications function at a fast-growing company in the most dynamic space in technology. This is a role for someone who likes to take big swings – and have fun doing it – where no job is too big or too small.
Key Responsibilities
- Build a PR and Communications function from the ground up, including hiring PR Managers and agencies in key territories including Korea, Singapore, Japan, India, Australia.
- Implement PR & Corporate Communications strategies that align with organizational goals, values, and brand positioning across internal and external audiences at the local and regional level
- Partner with PR, marketing, sales, and external stakeholders to craft clear, compelling messaging and materials that support business priorities, organisational changes, and market positioning
- Develop and execute rapid response muscle in each region
- Oversee high-impact communications forums including executive speaking engagements, industry conferences, customer events, and internal leadership gatherings
- Adopt AI integration for the communications team to enhance content ideation, creation, and scaling
- Oversee and optimize the APAC communications channel ecosystem—including earned media, owned channels, executive communications, and employee engagement tools—while innovating with emerging formats and technologies
- Lead cross-functional APAC storytelling initiatives that connect daily work to Cohere's mission, amplify customer success stories, and elevate executive thought leadership in the marketplace
- Leverage data-driven insights and audience research to inform communications strategies that resonate with employees, customers, partners, investors, and industry influencers
- Partner with Corporate Communications on crisis and issues communications preparedness and response across all stakeholder groups, coordinating with legal, executive leadership, and functional teams to protect corporate reputation and stakeholder trust
- Serve as the central communications hub, ensuring seamless integration and consistency between internal communications, external PR, marketing narratives, and executive messaging across all touchpoints
Qualifications
- Have 12-15 years of experience in-house corporate communications, ideally within a fast-paced, high-growth tech or AI environment
- 5+ years of experience in people management
- Are scrappy. You thrive in thinking “outside the box” and find joy in marrying a problem to its solution
- Are experienced at hiring, onboarding, and managing PR agencies
- Are adept in pre-IPO communications
- Have experience and/or heavy interest in policy and regulatory communications
- Are an exceptional writer with a talent for distilling complex, cross-functional topics into simple, compelling narratives
- Have experience serving as a communications business partner or trusted advisor to senior leaders, executives, and people/human resources teams
- Are highly organised and process-driven, with strong project management skills and a bias for action
- Bring high levels of creativity to communications – in format, channel, and storytelling
- Are comfortable navigating organisational dynamics and building strong relationships across all levels
- Thrive in ambiguous, fast-moving environments and know how to prioritise ruthlessly
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Australia
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Support team is at the heart of Attio’s customer experience — maintaining an exceptional 98% CSAT average over the past six months. We hold ourselves to an incredibly high standard at every stage of the customer journey, ensuring that every interaction reflects our commitment to clarity, care, and quality.
As a Technical Support Specialist, you’ll be the trusted voice of Attio to our customers — helping them solve problems, unlock value, and feel supported every step of the way. You’ll troubleshoot technical issues, share product best practices, and act as the customer’s advocate across teams.
This is a role for someone who thrives on problem-solving, loves getting into the details, and finds genuine satisfaction in turning a complex issue into a seamless experience. You’ll play a key role in maintaining the standards that make our customers love Attio — and help us set a new benchmark for excellence in B2B SaaS support.
This is Attio’s first hire in the APAC region, offering a unique opportunity to help establish our presence in Australia. As such, we’re looking for a self-starter who’s comfortable working autonomously, taking ownership, and navigating ambiguity in a fast-paced environment.
WHAT YOU'LL DO
In this role, you’ll take ownership of the technical and operational processes that keep our customers successful. You’ll combine empathy, product expertise, and clear communication to deliver best-in-class support.
Customer support excellence: Provide fast, high-quality support across email, chat, and video, maintaining strong CSAT and meeting SLAs across APAC hours.
Advanced technical troubleshooting: Diagnose and resolve complex issues across Attio’s API (REST payloads, authentication, error handling), webhooks, SDKs, and integrations — identifying root causes rather than surface-level fixes.
Multi-system debugging: Investigate issues spanning Attio and third-party platforms, interpreting logs, error outputs, and system behaviours to triage effectively before escalating to Engineering.
Automation & workflow support: Advise on and troubleshoot customer-built automations (e.g. Zapier, Make, n8n), diagnosing failures and recommending improvements, while supporting equivalent builds within Attio’s native workflows.
AI & integrations support: Troubleshoot MCP server connections and support customers integrating Attio into AI-powered workflows and toolchains.
Autonomous regional ownership: Act as the primary technical support contact for APAC, independently managing a wide range of queries — from foundational product questions to complex technical investigations.
Customer advocacy: Surface recurring issues, patterns, and product feedback from the APAC region, acting as the voice of the customer to Support, Product, and Engineering.
Process and knowledge improvement: Contribute to Help Center content, internal documentation, and support workflows, continuously improving how we operate.
Product mastery: Build deep expertise in Attio’s product, APIs, and integrations, staying ahead of new features to support customers with confidence.
WHAT YOU’LL BRING
We’re looking for a customer-obsessed problem solver who combines technical curiosity with empathy and a love for helping others succeed.
Proven experience: 2+ years in a technical support or customer support role within SaaS, ideally in a startup or high-growth environment.
Strong technical depth: Experience troubleshooting APIs, integrations, and workflows; comfortable working with logs, debugging issues, and understanding system behaviour.
Automation experience: Familiarity with tools such as Zapier, Make, or n8n — either supporting customers or building automations directly.
AI & modern tooling curiosity: Experience with AI-powered workflows and emerging technologies.
Independent operator: Comfortable working autonomously, making decisions, and managing complex issues without constant oversight.
Excellent communication: Able to explain complex technical concepts clearly and concisely, both written and verbally.
Customer empathy: Strong instinct for understanding customer needs and delivering thoughtful, high-quality solutions.
Curiosity and initiative: Proactive, detail-oriented, and motivated to continuously learn and improve.
Collaborative mindset: Works effectively with Support, Product, and Engineering to deliver a seamless customer experience.
WHAT WE OFFER
- Equity in an early-stage tech company on an incredible trajectory
- 12% Superannuation contribution
- 25 days holiday plus local public holidays
- Apple hardware
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
WHAT DOES THE HIRING PROCESS LOOK LIKE?
Applicants can expect the following:
- Initial Conversations
- 30-minute introductory chat with a member of our Talent team
- 30-minute track record interview with our Technical Support Specialist Manager
- Core Interviews
- Take-home technical exercise
- 45-minute team panel interview to assess skills and collaboration style
- 30-minute executive interview focused on impact and alignment with company goals
- Final Stage
- 30-minute closing conversation with our CEO
- Offer call (if it’s a mutual fit)
Responsibilities Take diagnostic ownership of checkout funnel health — surfacing alerts, insights, and defects before they become business-critical. Lead root-cause investigations that distinguish engineering defects from user-behavior patterns, and communicate findings clearly to relevant stakeholders.
УдалённоГеография найма не уточнена
40 000 – 60 000 €
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