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Location: Georgian office; Yerevan, Yerevan, Armenia About Lineate Lineate is a US-based international software development company with over two decades of experience. From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results. We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently. Our expertise falls into three main categories: Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG. Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions. Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines. Our goal is not just to build technology, but to build the future operating model for our clients. Tech stack Core: Java, Spring Boot, RxJava, Redis, MySQL, Apache Kafka Additional technologies: Vespa, Elasticsearch, OpenSearch, Vector Search Technologies, AI/ML Infrastructure, Docker, Kubernetes Key responsibilities Design, develop, and maintain scalable, high-performance backend services using Java and Spring Boot Take ownership of complex technical challenges, from identifying problems and proposing solutions to implementation and production delivery Contribute to architectural decisions and continuously improve system performance, scalability, and reliability Develop and optimize APIs, microservices, integrations, and event-driven systems using Kafka Proactively identify technical bottlenecks, propose improvements, and drive engineering initiatives Troubleshoot complex production issues and ensure high standards of code quality and maintainability Participate in technical discussions, code reviews, and architectural planning Collaborate with product and engineering teams to translate business requirements into reliable technical solutions Contribute to the development and optimization of search functionality and AI-powered features as needed Must-have qualifications 8+ years of hands-on software engineering experience, with deep expertise in Java and production-grade backend development Strong proficiency in Java and Spring Framework / Spring Boot Architect-level technical expertise, including the ability to design complex backend systems, evaluate architectural approaches, and make sound technical decisions Strong understanding of distributed systems, microservices, scalability, performance optimization, fault tolerance, and reliability Solid experience with Redis, MySQL, and Apache Kafka Experience with reactive programming (preferably RxJava) Strong experience designing and developing APIs, backend services, and complex integrations Proactive and self-driven mindset: ability to identify problems and opportunities, propose solutions, develop actionable plans, and take ownership of implementatio Nice-to-have qualifications Experience with Java 25+ Experience developing and optimizing high-performance search systems Hands-on experience with full-text search, vector search, or semantic search technologies Production experience with Vespa, OpenSearch, Elasticsearch, Weaviate, Pinecone, Milvus, Qdrant, or similar platforms Experience building Retrieval-Augmented Generation (RAG) solutions Familiarity with AI/ML infrastructure and pipelines, including integrating machine learning models into production services Experience with embeddings, ranking, indexing, recommendation systems, and AI-powered services Knowledge of cloud platforms and containerized environments (Docker, Kubernetes) Experience with observability, monitoring, and performance analysis tools Previous experience in Staff, Principal, or Architect-level engineering positions Working hours Candidates must be available to overlap with the New York team from 9:00 AM to 1:00 PM ET . The remaining working hours are flexible. We offer Freedom to Develop - equal opportunity to learn and grow professionally Clear career and professional path, strong performance management system Social Benefits Package Equipment English lesson Gym membership All the advantages of working in an international IT company Flexible vacation time Fun and inclusive in-person and digital events Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Gergian legislation. All employment is decided based on qualifications, merit, and business need.Learn more about Lineate at our website: www.lineate. com

Location: Sydney, Australia Workplace: OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As a Sales Development Representative (SDR) at Avoca, you'll fuel our growth engine by identifying, engaging, and qualifying prospective customers across the Australian home services industry. You'll run high-velocity outbound programs, convert interest into meetings for our Account Executives, and help evangelize Avoca's impact by turning missed calls into booked jobs and measurable revenue. You'll pioneer and build the market. This is a greenfield opportunity: you'll generate Avoca's pipeline in Australia from day one. It's ideal for someone who thrives on speed, experimentation, and impact. You'll own pipeline generation end-to-end: target the right segments, craft compelling outreach, book high-quality meetings, and collaborate closely with Sales, Marketing, and Product to turn customer pain into Avoca wins. WHAT YOU'LL DO - Prospect and qualify leads across Australian home services segments, serving as the first point of contact and trusted resource for prospects evaluating Avoca. - Run high-volume, multi-channel outbound (LinkedIn, email, calls, events) to build pipeline and consistently exceed meeting and SQL targets. - Tailor outreach to customer goals and business models; articulate Avoca's value in booking jobs, capturing missed demand, and lifting revenue. - Partner with Account Executives to schedule demos, share context, and ensure smooth handoffs that convert into opportunities and closed-won deals. - Travel to industry conferences and events to generate leads, book demos on-site, and represent Avoca with professionalism and urgency. - Conduct discovery to qualify fit, pain, and timing; map stakeholders across Operations, Marketing, and Executive teams. - Collaborate with Sales, Marketing, and Product to refine messaging, share market feedback, and continuously improve playbooks and cadences. - Track activity and outcomes with precision; measure and report on KPIs to guide prioritization and iterate quickly. WHAT YOU'LL BRING - 1–3 years in an SDR, BDR, or outbound sales role, ideally at a high-growth startup. - A track record of hitting or exceeding outbound meeting targets, with meetings that actually convert downstream. - Confidence on the phone and in writing: you can articulate value clearly whether it's a 30-second cold call or a personalized email. - Comfort with high volume; you can run 50+ touches a day without sacrificing quality. - CRM discipline: clean data, updated stages, notes that your AEs can actually use. - Excited to work with a high-ownership team across multiple time zones. - Nice to have: experience selling AI, SaaS, or into the home services vertical. - BONUS: Market/domain knowledge and/or an existing trades network. WHO YOU ARE - You're competitive with yourself. You track your numbers, know your conversion rates, and are always looking for the next lever to pull. - You handle rejection well — not because you ignore it, but because you treat it as signal. A "no" teaches you something about messaging, timing, or targeting. - You prepare before you pick up the phone. You've looked at the prospect's website, understand their business model, and can speak to their specific pain. - You're a clear communicator who keeps AEs, managers, and cross-functional partners in the loop without being asked. - You thrive in ambiguity and create structure: you're energized by a blank page, make sound decisions with incomplete information, and build repeatable process where none exists. - You have a high motor: self-driven, relentless in pursuit of pipeline, and quick to act without waiting to be told. - You're already embedding AI into your go-to-market in a systematic way, across prospecting, research, outreach and list building, and can show the workflows you've built and the results they drive. BENEFITS - Flexible PTO plus AU holidays - Company-wide off-sites - Travel to HQ - Competitive medical, dental, and health insurance - All core tools and software provided Compensation: The expected on target earnings for this role is A$150,000–A$175,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: Sydney, Australia Workplace: OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As an Account Executive at Avoca, you'll own the full sales cycle, from first conversation to close, for high-value home services operators in Australia. You'll work directly with founders, owner-operators, and revenue leaders to understand their call flows, conversion challenges, and growth goals, and help them adopt Avoca as a mission-critical revenue engine. You'll pioneer and build the market. This is a greenfield opportunity: you'll shape how Avoca sells in Australia from day one. It's ideal for someone who thrives in high-paced sales environments and is comfortable selling a technical product. WHAT YOU'LL DO - Own the end-to-end sales cycle for mid-market and enterprise home services customers across Australia. - Run discovery calls to deeply understand customer operations, call workflows, and revenue pain points. - Deliver tailored demos and solution pitches that map Avoca's AI to customer outcomes. - Build pipeline through outbound, inbound, and channel partners. - Manage pipeline, forecasts, and deal progression with high accuracy. - Partner closely with Product, Engineering, and Customer Success to close complex deals. - Provide feedback from the field to help shape product roadmap and positioning. - Hit and exceed monthly and quarterly revenue targets. WHAT YOU'LL BRING - 2-5+ years of closing experience in B2B SaaS (AI, vertical SaaS, or operational software preferred). - Proven ability to run complex sales cycles and close high-ACV deals. - Strong discovery skills: you ask great questions and listen closely. - Comfort selling to operators, founders, owner-operators, and revenue leaders. - Clear, confident communicator who can explain technical concepts simply to varied stakeholders. - Highly organized, proactive, and comfortable in fast-moving environments. - Excited to work with a high-ownership team across multiple time zones. - BONUS: Market/domain knowledge and/or an existing trades network. WHO YOU ARE - Experience selling to home services, SMBs, or operations-heavy businesses. - Familiarity with call centers, customer support, or revenue operations. - Experience working in early-stage startups. - Thrive in ambiguity and create structure: you're energized by a blank page, make sound decisions with incomplete information, and build repeatable process where none exists. - Have a high motor: self-driven, relentless in pursuit of pipeline, and have a competitive mindset. - Are already embedding AI into your go-to-market in a systematic way, across prospecting, research, outreach, call prep and pipeline management, and can show the workflows you've built and the results they drive. BENEFITS - Flexible PTO plus AU holidays - Company-wide off-sites - Travel to HQ - Competitive medical, dental, and health insurance - All core tools and software provided Compensation: The expected on target earnings for this role is A$300,000–A$365,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: US: San Mateo (1875 South Grant Street); AU: Melbourne: (260 Burwood Rd); AU: Sydney (45 Clarence St) Workplace: Hybrid At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. THE ROLE & TEAM As GM, Legal - Global Employment, you will own how Xero supports its people and manages employment risk across a global technology business. You are the senior strategic legal partner to PX (our people experience organisation) and a trusted adviser to Xero's executive leadership team on workforce strategy, organisational change, and complex employment matters. You bring sound judgement to the highest-impact issues, while setting the global frameworks, standards, and tools that let the wider business manage routine matters with confidence and consistency. This is a functional leadership role with no direct reports, suited to someone who leads through expertise, influence, and delivery rather than headcount. You will set the direction for global employment legal support, work closely with regional Legal teams and other REAL (Risk, Ethics, Advocacy and Legal) specialists, and personally take on the matters that call for deep experience and judgement. You will also partner with Employee Relations on the legal dimensions of sensitive investigations and employee matters, complementing their operational expertise with strategic legal advice. This role reports to the SVP/EGM Legal and can be based in San Mateo, Melbourne or Sydney. WHAT YOU'LL DO - Partner with PX leadership and senior business leaders on workforce strategy, organisational design, restructures, reward, senior employee matters and cross-border initiatives. - Provide clear, practical advice on global employment and labour law, including investigations, performance management, discrimination and harassment, contracts, policies, disputes and regulatory matters. - Set and own Xero's global employment legal strategy, risk framework, standards, escalation paths, playbooks and self-service resources. - Partner with regional Legal GMs on routine employment matters and ensure consistent, coordinated advice across jurisdictions. - Lead complex employment disputes, claims, regulatory inquiries and sensitive investigations. - Support the employment aspects of M&A, integrations and major business change. - Manage external employment counsel and drive proportionate, cost-effective use of external advice. - Build training, tools and AI-enabled resources that help PX and leaders manage routine matters confidently. - Work collaboratively with other members of the REAL team to bring the right expertise together on global workforce matters. SUCCESS LOOKS LIKE - PX and senior leaders see you as a trusted strategic partner on workforce strategy and change. - Xero has clear, scalable and practical global employment frameworks. - Complex employment risks are identified early and managed consistently. - Legal support is technology-enabled, using AI tools and self-service modalities where appropriate. - External counsel is used strategically, with stronger internal capability and better cost control. WHAT YOU'LL BRING Essential - Substantial international employment experience and proven experience supporting labour and employment in a global organisation, advising across multiple jurisdictions and operating effectively across regions and time zones. - Experience in New Zealand, Australia, the United States and the United Kingdom is highly desirable. - Deep expertise in global employment and labour law, including complex investigations, disputes, restructures and workforce strategy. - Experience directing others’ work without direct reports, and influencing without formal authority. - A track record of advising senior PX/HR leaders and business executives as a strategic partner. - Strong judgement, commercial awareness and the ability to explain complex issues in plain language. - Experience managing external employment counsel and building scalable legal processes and resources. - The ability to influence without formal authority, and to roll up your sleeves and do the work personally. Strongly preferred - Breadth beyond employment law, such as litigation, transactional work or corporate governance. You are a T-shaped generalist, able to step into work outside your core area. - Experience in a mid-market technology company of a similar size to Xero, or another fast-moving global business. - An interest in using data, technology and AI to improve legal support. WHERE AND HOW YOU CAN WORK This role can be based in San Mateo, California, Melbourne or Sydney. This role is based in Sydney or Melbourne with a flexible hybrid working setup, spending 1 to 2 days per week in the local office to connect and collaborate.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Corporate Security Automation Engineer at OnePay, you will lead the design, implementation, automation, and optimization of our corporate security infrastructure. You will enhance security controls, align goals with business objectives, and drive automation and self-service capabilities to maintain a strong security posture in a rapidly scaling environment. - Work with IaC tools like Terraform to ensure enterprise configurations are steady, change-managed and machine-readable. - Design and deploy endpoint security measures aligned with industry standards, including vulnerability management. - Ensure a strong security posture for corporate SaaS applications by configuring vendor capabilities or building automations to meet OnePay standards. - Mature and manage data protection controls, including Data Loss Prevention (DLP) tools and secure data handling processes. - Build secure methods for sharing data with internal teams and external partners. - Collaborate with IT, Infrastructure, and Security teams to implement security measures, maintain critical corporate systems (ensuring availability and compliance), and drive process improvement through automation. - Develop and run incident response and disaster recovery plans, including tabletop exercises. YOU BRING - 5+ years of IT experience, including 3+ years in enterprise security within cloud environments. - Expertise in IaC tools like Terraform (preferred), Puppet, Chef or Ansible. - Proven ability to lead projects, drive measurable security improvements through automation, leveraging scripting (Python, Go, and/or TypeScript). - Solid understanding of networking, authentication standards, and security frameworks (MITRE ATT&CK, NIST CSF, CIS benchmarks), with hands-on experience in ZTNA and DLP solutions (e.g., Netskope, Zscaler). - Skilled at simplifying technical concepts for non-technical audiences and influencing decisions. - Experience with workflow automation tools like n8n is a plus. TOOLS WE USE We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Colombia; Nicaragua; Honduras; Ecuador; El Salvador; Guatemala We are seeking a proactive and skilled Remote Front Desk Medical Assistant to support our client's fast-paced Medical practice. The ideal candidate has strong hands-on experience in U.S. healthcare administration, excelling at front desk operations, patient scheduling, insurance verification, and obtaining prior authorizations to keep daily clinical workflows running smoothly. Key Responsibilities Manage high-volume inbound and outbound patient calls for appointment scheduling, follow-ups, and general practice inquiries. Perform real-time insurance verification to confirm coverage, eligibility, co-pays, deductibles, and out-of-pocket costs across Medicare, Medicaid, and commercial payers. Process, submit, and track prior authorization requests for procedures, diagnostic tests, medications, and specialist referrals. Navigate and update Electronic Medical Record (EMR) systems accurately with patient demographics, chart notes, and administrative data. Coordinate patient intake by collecting registration details, medical history forms, and required consent documentation prior to visits. Communicate directly with insurance representatives, pharmacies, and referring provider offices to resolve coverage delays or clinical inquiries. Handle appointment rescheduling, cancellations, and no-show follow-ups to maintain an optimized clinic schedule. Requirements Minimum of 2 years of experience in a U.S. healthcare practice in a patient-facing administrative or virtual front desk role. Proven proficiency navigating standard EMR platforms, specifically AthenaHealth, eClinicalWorks, or NextGen. Bilingual in English and Spanish with excellent written and verbal communication skills. Strong working knowledge of U.S. health insurance verification, payer portals, and prior authorization workflows. Exceptional organizational ability, sharp attention to detail, and a self-motivated mindset to work independently in a fully remote environment. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, with U.S Time zones.

Location: Colombia; Brazil; Argentina; Croatia; Poland; Spain Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients We are a recruiting partner representing three leading, fast-growing e-commerce retention agencies currently scaling their teams. By applying to this single role, you will be considered for three distinct agency dynamics depending on your background and career goals: They are looking for experienced Lifecycle & Retention Growth Strategists who can take ownership of customer retention, lifecycle marketing, and growth initiatives. The Enterprise Scale Agency: Best for strategists who love global teams, structured multi-person account pods, and managing high-profile global brand portfolios. The Agile Boutique Studio: Best for autonomous, execution-focused strategists who love working closely with founders and driving rapid list growth for 7-figure brands. The Data & Tech-Heavy Growth Shop: Best for analytical minds who love custom data pipelines, proprietary funnel architectures, and leveraging advanced AI production tools. This is a strategic, hands-on role for someone who understands how to turn customer and performance data into actions that improve revenue, retention, engagement, and customer lifetime value. Depending on the client, your scope may include email and SMS marketing, lifecycle automation, retention strategy, subscription growth, customer journeys, experimentation, and cross-functional team leadership. Key responsibilities Own lifecycle and retention strategy across email, SMS, subscription, and other customer touchpoints based on business needs. Analyze customer, campaign, retention, and revenue data to identify opportunities and determine what should be tested or optimized. Develop and execute experiments around offers, messaging, segmentation, customer journeys, subscription conversion, retention, and lifecycle engagement. Build and optimize lifecycle programs, including campaigns, automated flows, onboarding, post-purchase, winback, cancellation/save journeys, and other retention initiatives. Translate data and customer behavior into clear strategic recommendations and actionable plans. Own performance against key business outcomes such as revenue, retention, customer lifetime value, subscription take rate, churn, or lifecycle program performance. Work directly with clients, founders, or senior stakeholders to present performance, recommendations, and strategic priorities. Lead and coordinate cross-functional teams including copywriters, designers, project managers, developers, and other marketing specialists. Provide clear briefs, direction, feedback, and quality control to ensure execution aligns with strategy and brand requirements. Troubleshoot lifecycle marketing, CRM, subscription, or customer journey issues and provide practical solutions. Identify opportunities to improve processes, systems, and workflows, including the use of AI and automation where appropriate. Monitor account/customer health and proactively identify risks, performance gaps, and opportunities for improvement. Help build scalable playbooks, processes, and best practices that improve lifecycle and retention performance across the business. Requirements 5+ years of experience in lifecycle marketing, retention marketing, CRM, growth marketing, email/SMS marketing, subscription growth, or a closely related field. Strong understanding of DTC/ecommerce, consumer, subscription, or digital businesses and how customer retention contributes to revenue and profitability. Proven experience using data to make strategic marketing or growth decisions rather than simply executing predefined campaigns. Strong experience with lifecycle marketing platforms such as Klaviyo or comparable CRM/marketing automation tools. Hands-on understanding of customer segmentation, automated journeys/flows, retention programs, experimentation, and performance optimization. Experience owning measurable business outcomes such as revenue, retention, churn, LTV, conversion, subscription growth, or lifecycle performance. Strong analytical skills and the ability to translate performance data into clear recommendations and next actions. Comfortable working directly with clients, founders, CMOs, or senior stakeholders and communicating recommendations with confidence. Strong project ownership and organizational skills, with the ability to manage multiple priorities without losing attention to detail. Able to work cross-functionally and direct or collaborate with creative, project management, development, and marketing teams. Strong written and verbal English communication skills suitable for client-facing work. Self-directed, commercially minded, proactive, and comfortable operating in fast-moving environments. Strong attention to detail and ownership mentality; you check your own work and take responsibility for outcomes, not just assigned tasks. Experience using AI tools such as ChatGPT or Claude to improve marketing workflows, analysis, content development, or operational efficiency is a plus. Benefits Competitive USD compensation based on experience and client requirements. Remote flexibility – work from anywhere while collaborating with international teams. Opportunities to work with international companies across ecommerce, DTC, subscription, and digital businesses. High-ownership roles with exposure to strategy, experimentation, and business growth.

Location: Colombia You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours. Job Responsibilities: Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions. Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases. Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues. Support databases, CRM platforms, ERP applications, and related enterprise systems. Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments. Collaborate with engineering, product, and implementation teams to resolve complex technical issues. Monitor replication jobs, logs, data flows, and system performance to identify root causes. Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides. Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients. Work with US-based customers during 8:00 AM–5:00 PM US Central Time. Coordinating with internal teams as needed. Skills and Qualifications: 5+ years of experience in technical support, software support, enterprise applications, or data integration. Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting. Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms. Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts. Practical knowledge of cloud hosting platforms and on-premises infrastructure. Experience managing enterprise customers, escalations, SLAs, and critical production issues. Excellent communication, analytical, problem-solving, and customer management skills. Ability to work independently from India while supporting US enterprise customers during US Central Time business hours. Preferred qualifications Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases. Familiarity with AWS, Microsoft Azure, or other cloud infrastructure. Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting. Experience with monitoring, incident management, ticketing systems, and remote troubleshooting. Previous experience supporting SaaS products or enterprise data replication solutions. Job Location: LATAM (Remote) Work Shift: U.S Shift (8 AM CST to 5 PM CST)

Location: Bengaluru, India You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours. Job Responsibilities: Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions. Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases. Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues. Support databases, CRM platforms, ERP applications, and related enterprise systems. Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments. Collaborate with engineering, product, and implementation teams to resolve complex technical issues. Monitor replication jobs, logs, data flows, and system performance to identify root causes. Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides. Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients. Work with US-based customers during 8:00 AM–5:00 PM US Central Time. Coordinating with internal teams as needed. Skills and Qualifications: 5+ years of experience in technical support, software support, enterprise applications, or data integration. Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting. Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms. Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts. Practical knowledge of cloud hosting platforms and on-premises infrastructure. Experience managing enterprise customers, escalations, SLAs, and critical production issues. Excellent communication, analytical, problem-solving, and customer management skills. Ability to work independently from India while supporting US enterprise customers during US Central Time business hours. Preferred qualifications Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases. Familiarity with AWS, Microsoft Azure, or other cloud infrastructure. Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting. Experience with monitoring, incident management, ticketing systems, and remote troubleshooting. Previous experience supporting SaaS products or enterprise data replication solutions. Job Location: Bangalore (Remote) Work Shift: U.S Shift (6:30 PM IST to 3:30 AM IST)

Location: Atlanta; Charlotte THE ROLE We're hiring our first Regional Vice President for the Southeast. You'll be the founding sales leader for the region. You'll hire and lead a team of Enterprise AEs, set the operating standard, and turn a strong base of developer adoption and ClickHouse Cloud sign-ups into a durable enterprise business. If you've been an early leader in a region before and want to do it again with a technically differentiated product, this role is for you. WHAT YOU'LL DO - Build the region from the ground up. Own the Southeast territory plan, including which accounts, verticals, and metros to prioritize first, and where to place each new rep. - Recruit and close top-tier AEs. Use your regional network to hire a team of Enterprise AEs and keep growing it. Hire for technical curiosity, a proven record against a number, and high integrity. - Own the number. Carry the regional quota and forecast it accurately every week, month, and quarter. Run rigorous pipeline and deal reviews using a MEDDPICC-style qualification standard. - Land and expand enterprise accounts. Convert existing ClickHouse Cloud and open-source usage into committed enterprise agreements, then grow them as new use cases emerge. The Southeast's enterprise base spans financial services, payments, healthcare, logistics, retail, and media. - Get into deals. Join executive meetings, pressure-test deal strategy, and help reps through complex, multi-stakeholder sales cycles involving technical buyers, procurement, and security review. - Run a tight team with Solutions Architects. Work hand in hand with SAs and SEs so every opportunity is technically sound and every customer is set up to grow. - Work the full GTM machine. Partner with Marketing, Partners/Alliances (including cloud marketplaces), and our product-led growth motion to build pipeline and pick up self-serve accounts ready for a sales-assisted conversation. - Be ClickHouse's face in the Southeast. Build our presence with customers, partners, and the local data and developer community through executive events, meetups, and field programs. WHAT YOU BRING - 10+ years of enterprise software sales in data infrastructure, databases, analytics, observability, or cloud, including a strong record as a quota-carrying seller. - 5+ years leading enterprise sales teams as a first- or second-line leader, with consistent attainment you can walk us through number by number. - A record of building a region or team from an early stage: hiring the first reps, defining territories, and growing a new geography into a predictable business. - A deep Southeast network of enterprise AEs, customers, and partners, and a reputation that makes strong sellers want to work for you. - Forecasting and qualification discipline (MEDDPICC or similar). You know the difference between a commit and a hope, and your leadership can trust your call. - Technical fluency. You can talk architecture with data engineers and CTOs, and you can tell when a deal is stalling for technical reasons and when it's commercial. - Experience with consumption-based or usage-based pricing models, and an understanding that in a consumption business the signed deal is where the revenue starts. - The ClickHouse DNA: integrity, hunger, and accountability. You're curious, serious about the craft, and happy to roll up your sleeves. NICE TO HAVE - Experience as an early sales leader or early seller in the Southeast at a high-growth data or infrastructure company. - Background selling open-source or developer-led products alongside a product-led growth funnel. - Familiarity with real-time analytics, OLAP and columnar databases, observability, or AI/LLM workloads. - Established relationships with data and technology leaders at major Southeast enterprises. - Experience co-selling with AWS, GCP, or Azure and transacting through cloud marketplaces. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's customer-facing teams are often the first place a customer sees what Claude can do. As a Demo Engineer, you'll build the demos, reference implementations, and reusable tooling that help those teams make new capabilities tangible, relevant, and trustworthy, ideally within days of a product launch rather than weeks after. This role sits between product engineering, technical storytelling, and GTM execution. You'll own ambiguous, high-leverage problems end to end: prototyping an agentic experience for a new capability, then hardening it into something reliable that other teams can run on their own. You'll work closely with Product, Engineering, Marketing, Operations, and our sales and solutions teams, and you'll bring what you learn from customer-facing work back to the people building the products. Because a demo is frequently someone's first impression of what our models can and can't do, accuracy and honesty matter as much as polish. Success in this role looks like customer-facing teams demonstrating new capabilities sooner and with more confidence, recurring requests becoming reusable assets rather than one-off projects, and field insights shaping product and launch-readiness decisions. Responsibilities Own demo readiness for new and priority Claude capabilities, including environments, integrations, synthetic data, evaluations, reliability checks, and fallback paths Build prototypes, agents, and reference flows that make complex capabilities concrete and tie them to clear customer outcomes Turn recurring requests into reusable accelerators such as companion apps, templates, Skills, plugins, and self-service demo packages that scale across customer-facing teams Partner with GTM colleagues on high-impact customer moments, unblock critical technical gaps, and spot the patterns worth turning into shared assets Build internal agentic systems that automate demo preparation, validation, and asset maintenance, so demos stay current as products change Translate patterns from customer-facing work into product feedback, launch-readiness priorities, and systemic improvements with Product and Engineering Define and raise the bar for demo quality across accuracy, safety, reliability, usability, and adoption Decide when a customer need calls for a bespoke build and when it should become a shared capability You may be a good fit if you have Proficiency in Python or TypeScript, with experience shipping working software end to end Hands-on experience building applications or agents on top of LLM APIs, including prompting, tool use, and retrieval Experience designing integrations with third-party APIs, data sources, and services The ability to take an ambiguous capability or customer need to a working prototype quickly, and then make it reliable Clear communication of technical concepts to both technical and non-technical audiences, including sales and solutions teams Comfort collaborating across Product, Engineering, Marketing, Operations, and GTM teams Experience in a demo engineering, solutions engineering, sales engineering, forward deployed engineering, developer relations, or product engineering role A track record of building reusable internal tools, templates, or self-service assets that other teams adopted Hands-on experience with Claude Code, the Claude Agent SDK, the Model Context Protocol (MCP), Skills, or plugins Experience building evaluation or validation harnesses for AI systems, including reliability checks and graceful fallbacks Experience building always-on or scheduled agentic systems that automate internal workflows Experience building synthetic or sanitized datasets that make demos realistic without exposing sensitive information Front-end or product design skills that help demos feel polished and intuitive Experience supporting product launches or running launch-readiness programs A history of turning field feedback into concrete product input that influenced a roadmap A passion for making powerful technology safe and beneficial, and a commitment to representing model capabilities accurately and honestly The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $315,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - US About the Job: LaunchDarkly is seeking a Senior Benefits Manager to design, run, and continuously improve the health, wellness, and financial benefits programs that support our growing, distributed workforce. You will be the senior subject matter expert on benefits within People Operations, owning the strategy and delivery of our programs end to end, managing carrier and vendor relationships, and ensuring our offerings are competitive, compliant, and cost-effective. This is a senior individual contributor role. You will work independently on complex, ambiguous problems, influence decisions across People, Finance, Legal, and IT, and serve as a trusted advisor to the Chief People Officer and other senior leaders. You will not have direct reports, but you will guide and coach teammates and external partners through your expertise. We are looking for someone who pairs deep technical benefits knowledge with sound business judgment, a bias for operational excellence, and a genuine commitment to the employee experience. Responsibilities: Own the benefits strategy and roadmap, covering medical, dental, vision, life and disability, FSA/HSA, 401(k), leave of absence, mental health and wellness, and global/international offerings, and recommend changes backed by data and market benchmarking. Lead the annual benefits renewal and open enrollment cycle: plan design analysis, funding and cost modeling, carrier negotiation, communications, system configuration, and post-enrollment audits. Manage broker, carrier, PEO/EOR, and third-party administrator relationships, holding vendors accountable to service levels, pricing, and employee experience standards. Partner with Finance to forecast, budget, and report on benefits spend, and identify cost containment and plan optimization opportunities without compromising employee value. Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, state and local leave laws, and non-discrimination testing; own required filings, notices, and audits, partnering with Legal and outside counsel as needed. Administer and optimize benefits technology (HRIS, benefits administration platform, and carrier feeds), including integrations, data accuracy, and reconciliation of invoices and eligibility. Serve as the escalation point for complex employee benefits, leave, and accommodation cases, and coach People Operations teammates on resolution. Design and deliver clear, engaging benefits communications and education that help employees make informed choices. Evaluate benefits for new geographies and acquisitions, and support the integration of new employee populations. Build scalable processes, documentation, and metrics (participation, cost per employee, utilization, satisfaction) and report insights to People leadership. Stay current on regulatory changes, market trends, and emerging benefits solutions, and proactively bring recommendations to the team. Qualifications: 8+ years of progressive benefits experience, including significant ownership of renewals, open enrollment, and vendor management in a high-growth technology or similarly fast-paced environment. Deep working knowledge of US benefits regulations (ACA, ERISA, HIPAA, COBRA, FMLA, and state/local requirements) and of health plan funding models, including fully insured and self-funded arrangements. Demonstrated ability to analyze plan data, build cost models, and turn them into clear recommendations for senior stakeholders. Experience with benefits administration platforms and HRIS systems (for example, Workday, Rippling, or similar) and with managing carrier and eligibility integrations. Strong negotiation and vendor management skills, with a track record of improving cost, service, or employee outcomes. Excellent written and verbal communication, with the ability to explain complex topics simply to employees and executives alike. Proven ability to work independently, prioritize competing demands, and drive projects to completion with minimal oversight. High standards for accuracy, confidentiality, and sound judgment with sensitive employee information. Comfortable working with a highly distributed team across time zones. Nice to Have: Experience supporting benefits for a multi-country workforce or through M&A integration. Bachelor's degree in Human Resources, Business, Finance, or a related field. Professional certification such as CEBS, SHRM-CP/SCP, or PHR/SPHR. Experience with equity and broader total rewards programs. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $ 136,000 - $187,000 * Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $ 122,000 - $168,000 ** Zone 3: All other US locations - $ 116,000 - $159,000 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote - US West About the Job: The Senior Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,200 - $235,400 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100 - $211,860 ** Zone 3: All other US locations - $145,500 - $200,090* * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: India 9-Month Contract Position About the Job: We're looking for a Regional Growth Marketing Manager to drive pipeline growth through digital campaigns and paid channels, in close collaboration with global marketing and regional Sales. This is a senior, individual-contributor position for someone who knows how great regional digital marketing programs are built in B2B SaaS. The role spans tactics through hands-on execution, shaping and building the growth approach for EMEA and APJ rather than running a standard playbook. You'll join a growing international marketing team in an essential role, reporting to the Director, International Marketing. You'll take ownership of the regional digital strategy and execution in close collaboration with the global Marketing teams. Responsibilities: Drive regional new-logo pipeline growth through digital and paid channels in EMEA and APJ. Partner with the global team on paid and digital campaign execution (SEM, paid social, and paid ABM), helping set regional strategy from planning through execution, optimisation and reporting. Drive the digital ABM motion for the region, turning Sales input into actual targeted, paid campaigns. Adapt global campaigns for regional messaging, rather than deploying generic global assets. Build and own region-native digital content, platform launches, and offerings, doubling down on successful programmes. Surface and mitigate region-specific risks, helping ensure efficient media spend. Own digital pipeline reporting and ROI for the regions, tracking leads, conversion, and spend against campaigns, and reporting results back to leadership. Partner closely with EMEA and APJ Sales and SDR teams to align digital campaigns with account priorities and pipeline targets. Operate independently: define approach, channel mix, regional tools or platforms, and budget requests in line with regional Sales needs and the wider marketing strategy. Qualifications: 8+ years' experience in a digital/growth marketing role with a focus on ABM, paid digital, and demand generation for B2B SaaS in EMEA and APJ. Track record owning digital pipeline growth end-to-end: strategy, execution, budget, and reporting, with close interaction with Sales. Direct experience running paid social, SEM, and ABM programmes in regions, with clear attribution back to pipeline and revenue. Hands-on experience with a CRM (Salesforce or similar), a marketing automation platform (Marketo, HubSpot, or similar), and ABM/paid tools (6sense, Demandbase, or similar). Experience adapting global campaigns for regional markets: localisation, messaging adaptation, regional content, as well as creating their own regional campaigns. Experience working across EMEA and APJ; an additional language is a plus. Cultural awareness and sensitivity operating across international markets. Confident self-starter and communicator with a positive, hands-on and can-do attitude; comfortable operating independently and driving outcomes autonomously. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact. - Commercial Contracting: Structure, negotiate, and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreements, vendor agreements, and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus. - Operational Excellence: Help build out our commercial function to be best-in-class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability. - Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so. - Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues and be accustomed to sharing and helping the team succeed. - Judgment: Understand risk in the context of a hyperscaling business, have sound judgment, and be strategic in your decision-making. You will not be afraid to make judgment calls, and you will be empowered to do so. - Approach: A strong work ethic with an eye for detail. You will strive for perfection and expect that of others. - Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives. WHAT YOU’LL BRING - 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company. - A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software. - Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders. - A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment. EVEN BETTER… - Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions. - Non-English languages, especially Spanish, German and French. - A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues. - Law firm experience at a top-tier, internationally recognized law firm. - Experience working at a high-growth startup and operating with a sense of ownership. - Industry specific knowledge in any of the following: Financial Services, Healthcare, Telecoms, Insurance and/or Consumer. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO We're hiring a Product Counsel to be a core member of Sierra's growing legal team. This role will report to our Associate General Counsel, Product and Privacy, as part of our growing product legal function. We are looking for someone who has deep expertise in product counseling for AI or other emerging technologies. You will be a legal partner for Sierra’s product and engineering teams, and help shape how our products go to market responsibly, ensuring privacy, compliance, and risk considerations are embedded throughout the product lifecycle. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we'll provide the support and opportunities you need to grow and excel as a lawyer. You'll be part of a legal team that is highly respected within the company — committed to excellence, collaboration, and making a meaningful impact. Product - End-to-end responsibility for product legal support: counsel Product and Engineering teams from concept through launch across Sierra's agent platform and new products. - Work closely with Engineering teams to integrate compliance and privacy-by-design principles and AI transparency measures into product development. - Advise the customer-facing Agent Development teams on legal requirements of product features, including consumer protection, telecommunications (e.g., voice and messaging), and industry-specific requirements for regulated customers. - Develop scalable product review processes, launch checklists, and self-serve guidance that let product teams move quickly. Regulatory (with focus on AI) - Advise on emerging AI-specific regulations and their applicability to Sierra's products. - Partner with the privacy team to implement AI governance policies and frameworks to ensure responsible AI deployment. - Monitor legal developments affecting AI products, advising product leadership on risks, trends, and design implications. WHAT YOU’LL BRING - 4+ years of legal experience, with a combination of large international law firm and in-house experience at a tech company. - Experience advising product and engineering teams on new product development, ideally involving AI/ML, communications, or platform products. - Working knowledge of the legal domains that touch product development, including privacy (e.g., GDPR, CCPA), AI regulatory frameworks (e.g., EU AI Act, NIST AI Risk Management Framework), consumer protection, and IP. - Ability to partner with technical teams to understand all aspects of Sierra's product offering. - Strong analytical skills and the ability to balance legal risks and business objectives in a fast-moving environment. - Strong verbal and written communication skills and the ability to partner with both legal and non-legal stakeholders. - A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others. - Be a team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed. EVEN BETTER… - Experience with voice/telephony products and related regulatory regimes (e.g., TCPA, state call recording laws). - Experience counseling on products sold into regulated industries (healthcare, financial services). - Familiarity with machine learning models and their associated risks. - Previous experience developing trust and safety or responsible AI programs. - Startup experience and comfort with rapid iteration and ambiguity. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: Remote Coder is growing from about 220 to 500 people by the end of 2027, and our People team is growing with us. We work in pods (GTM, R&D, G&A), each with its own HRBP and Generalist, so leaders always know who to call. You'll be our first People presence on the ground in London and the day-to-day HR contact for the GTM pod, including our UK team and employees across our Employer of Record (EOR) arrangements. Our London entity is already up and running, so you'll keep the international employee experience running smoothly, help it mature, and work closely with the HRBPs on anything complex. What you'll do - Be the primary day-to-day HR contact for GTM employees, including UK and EOR employees - Own offer letters, contract administration, and onboarding workflows for international hires, including country-specific requirements - Administer benefits for our UK entity and across EOR providers, and recommend improvements as our international population grows - Keep our UK employment practices compliant and current, working with Legal, Finance, and the HRBPs on policies, contracts, and statutory requirements - Keep international employee data accurate in Rippling and Deel, and support audits and reporting - Answer employee questions on benefits, policies, leave, and pay, and escalate complex matters to the HRBP - Identify and implement improvements to how we onboard, administer, and offboard international employees What we're looking for - Must be located in the London metro area - 3+ years in HR or People Operations, with UK employment experience - Working knowledge of UK employment law (contracts, right to work, statutory leave) and familiarity with EOR models - Hands-on experience with Rippling and/or Deel - Comfort being autonomous as the only People team member in London - Detail-oriented enough to catch a contract error before it ships, and strategic enough to know when to escalate - Extremely collaborative, working with a US-based team across time zones Bonus tacos if you have (Tacos? Ask us how we say thanks by giving tacos!) - Experience in a newly established UK entity or an early-stage international People function - Exposure to EMEA employment law beyond the UK - A high-growth startup background, ideally in a technical or SaaS environment As our London team and international footprint grow, this role is expected to grow in scope with the business. ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Austin Workplace: Remote Coder is growing from about 220 to 500 people by the end of 2027, and our People team is growing with us. We work in pods (GTM, R&D, G&A), each with its own HRBP and Generalist, so leaders always know who to call. You'll be the HR partner for our R&D leaders, and the international employment expert for the UK, our Employer of Record (EOR) countries, and APAC. This is a foundational hire for our London entity buildout, and you'll work alongside a London-based Generalist and outside UK counsel. What you'll do - Partner with R&D leaders on performance, org design, employee relations, and people strategy, and flag risks early - Advise on international ER and org changes under local law, and know when to bring in outside counsel for high-risk matters such as redundancy and terminations - Help build our UK employment infrastructure with Legal and Finance: contracts, probation and notice terms, right to work, statutory leave, policies, and benefits - Manage our EOR relationships (Deel, Rippling) and plan the path from EOR to direct employment in key markets - Track regulatory changes in the UK and our active EOR countries, including the Employment Rights Act changes, and proactively flag risks - Own performance, compensation cycles, promotions, and leveling for the pod with the HR Manager and Total Rewards - Build repeatable country playbooks so each new market doesn't start from scratch - Keep international employee data accurate in Rippling and Deel, and support audits and reporting What we're looking for - Must be located in the Austin metro area - 5+ years of HRBP experience, including employee relations, with meaningful UK and/or international exposure - Strong working knowledge of UK employment law, and familiarity with EOR models and their limitations - Hands-on experience with Rippling and/or Deel - Comfort working independently across time zones, with early UK-hours overlap and occasional UK travel - Detail-oriented enough to catch a contract or comp error before it ships, and strategic enough to know when to escalate - Extremely collaborative, working closely with a US- and London-based team Bonus tacos if you have (Tacos? Ask us how we say thanks by giving tacos!) - Preferred: SHRM-SCP, SPHR, or equivalent hands-on HR experience - Experience supporting a company through a legal entity launch - Exposure to APAC or EMEA employment law beyond the UK - Experience partnering with engineering or R&D teams in a high-growth SaaS company As our international footprint grows, this role is expected to grow in scope and strategic ownership. ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.