Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them
This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.
The position will be based at the Madrid office with a hybrid work model.
What You’ll Do
Platform & Systems Management
Tech project management:
Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals.
LMS management (WordPress & LearnDash):
Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting.
CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud):
Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed.
System integration:
Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations.
Data integrity & reporting:
Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed.
Website support:
Provide general technical support for the website and coordinate with relevant resources to resolve issues.
Compliance & security:
Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT.
Marketing Operations & Growth
Campaign execution:
Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene.
Landing pages & lead capture:
Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation.
Tracking & attribution:
Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end.
Lifecycle & retention automation:
Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers.
Martech stack & compliance:
Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy.
AI for marketing:
Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling.
Technical Bridge & Coordination
Stakeholder liaison:
Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications.
Specification writing & QA:
Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout.
Documentation:
Keep the operations manual and technical documentation current and useful for the team.
Cross-functional project leadership:
Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step.
AI Development & Innovation
AI builder mindset:
Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting).
Tool development:
Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features.
Exploration & evaluation:
Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.).
AI project ownership:
Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling).
Responsible use:
Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems.
What You Need For This Role
You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others.
You have
5+ years
of experience managing Education and Marketing tech projects.
You are genuinely
curious about AI
and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool).
You bring project management skills with a track record of leading initiatives from scope to delivery.
You're a strong communicator who moves comfortably between technical and non-technical audiences.
You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked.
You understand
marketing funnels
and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements.
Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued.
Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus.
You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs.
Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus.
Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued.
You're highly organized, detail-oriented, and capable of managing multiple concurrent projects.
You're a self-starter, comfortable working independently.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 40,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
О проекте
The Last Remedy — 2D dark fantasy narrative/deduction игра на Unity под Steam. Игрок управляет алхимической лавкой: принимает клиентов, читает их слова и внешний вид, определяет настоящую проблему и собирает средство из формы, эссенции и стабилизатора. После решений игрок получает последствия: повторные визиты, слухи, письма, газетные заметки, изменения репутации и сюжетные развилки. Ключевая идея: клиенты могут лгать, недоговаривать или ошибаться, а игрок должен читать не только текст, но и внешний вид человека. Это не action и не визуальная новелла в чистом виде. Скорее камерная смесь: narrative/deduction; алхимической лавки; dark fantasy; системных последствий; визуального чтения клиентов.
Что уже реализовано
На текущий момент есть рабочий альфа-билд без production-art. Реализованы: генерация клиентов и кейсов; система сборки решений; экономика ингредиентов; прогрессия сложности по дням; return-кейсы; outcome-события; сюжетные арки; базовый UI; симуляции баланса ботами; структура 30-дневной кампании. Сейчас нужен художник, который поможет сформировать визуальный стиль клиентов и подготовить 2D-ассеты для игры.
Основные задачи
В первую очередь нужны 2D-клиенты для лавки. Архетипы клиентов: обычный житель; мать; старик; охотник; преступник; дворянин; ученица мага. Для каждого клиента планируется несколько базовых состояний, например: обычное; больное / тревожное / раненое; странное / отчаянное / нестабильное. Позы не должны радикально отличаться, потому что поверх персонажей будут накладываться визуальные слои. Основная выразительность — через мимику, брови, глаза, губы, область под глазами, лёгкий наклон головы, напряжение лица и небольшие изменения позы. Также нужны переиспользуемые слои симптомов: кожа лица, шеи и рук; область под глазами; губы; раны и повреждения; магические следы рядом с клиентом или на теле/одежде.
Условия
Место работы: удалённо. Формат: проектная / part-time занятость. З/П: оплачиваемая проектная работа, по результатам собеседования и оценки объёма задач. Первый этап — оплачиваемое тестовое задание / небольшой тестовый пакет. Возможна оплата за ассет-пак, этап или по договорённости за объём работ. Точную ставку обсуждаем индивидуально по портфолио, сложности и срокам.
Location: Limassol, Cyprus
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a Sales Representative to grow our Microsoft Advertising business with advertisers and agencies across Central and Eastern Europe (CEE), with a focus on Cyprus-based clients. Many of your clients will be Russian-speaking. Most business communication is in English, with advertisers, with colleagues around the world and with the platforms.
You won't work alone. The Client Solutions team and the Performance team support you, and together you work toward the best results for each client. You bring in the right advertisers; together, you make them successful.
What you'll do
Find, approach and sign advertisers, brands, performance agencies and media agencies in CEE, starting with Cyprus-based companies
Understand each client's marketing goals and recommend Microsoft Advertising solutions that deliver measurable results
Advise clients on campaign planning, digital media strategy and performance
Collect product feedback from advertisers and agencies
Negotiate agency deals and guide clients through contracts and account setup
Research the market, follow competitors, and represent Aleph at industry events
Forecast pipeline and revenue weekly, monthly and yearly, and keep the CRM up to date
What you need for this role
Proven experience in B2B sales or business development, ideally in digital advertising, ad tech or an agency. We care about your experience, not your degree.
A good grasp of digital performance metrics. Search advertising experience is a strong plus.
Knowledge of the Cyprus business community, or of CEE markets, is a strong advantage
Confidence with complex relationships between clients and agencies
Strong organization and the ability to handle several priorities at once
Practical use of AI tools (for example Copilot, ChatGPT or Claude) to research prospects, prepare proposals and work faster
Excellent Russian and English, spoken and written
Readiness to work on-site in Limassol. Candidates willing to relocate are very welcome.
What will make us really love you
You're excited about digital marketing and sales, and it shows
You take ownership, solve problems creatively, and never settle for "good enough"
You combine drive to close deals with real relationship-building. Clients and colleagues enjoy working with you.
You adapt quickly and do well in a fast-moving environment
What you'll love about us
Grow your career fast.
You'll join a global company and work directly with one of the world's largest advertising platforms.
Learn constantly.
Our training includes Aleph's own programs and training specific to each platform, so your skills grow a lot.
Be part of a real team.
You'll have Client Solutions and Performance specialists behind every deal.
Private health insurance
Visa support
if you relocate
A great place to work.
Our office is in Limassol's Old Town, a short walk from the sea.
An
international team
that celebrates creativity, ambition and results
In line with the EU Pay Transparency Directive, we are committed to fair and open pay. For this role, the minimum gross annual base salary is EUR 32,480.
On top of the base salary, the role includes a significant variable component based on performance, paid quarterly. The final offer will reflect your experience, skills and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Limassol, Cyprus
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a Business Development Manager to grow our Microsoft Advertising business with advertisers and agencies across Central and Eastern Europe (CEE), with a focus on Cyprus-based clients. Many of your clients will be Russian-speaking. Most business communication is in English, with advertisers, with colleagues around the world and with the platforms.
You won't work alone. The Client Solutions team and the Performance team support you, and together you work toward the best results for each client. You bring in the right advertisers; together, you make them successful.
What you'll do
Find, approach and sign advertisers, brands, performance agencies and media agencies in CEE, starting with Cyprus-based companies
Understand each client's marketing goals and recommend Microsoft Advertising solutions that deliver measurable results
Advise clients on campaign planning, digital media strategy and performance
Collect product feedback from advertisers and agencies
Negotiate agency deals and guide clients through contracts and account setup
Research the market, follow competitors, and represent Aleph at industry events
Forecast pipeline and revenue weekly, monthly and yearly, and keep the CRM up to date
What you need for this role
Proven experience in B2B sales or business development, ideally in digital advertising, ad tech or an agency. We care about your experience, not your degree.
A good grasp of digital performance metrics. Search advertising experience is a strong plus.
Knowledge of the Cyprus business community, or of CEE markets, is a strong advantage
Confidence with complex relationships between clients and agencies
Strong organization and the ability to handle several priorities at once
Practical use of AI tools (for example Copilot, ChatGPT or Claude) to research prospects, prepare proposals and work faster
Excellent Russian and English, spoken and written
Readiness to work on-site in Limassol. Candidates willing to relocate are very welcome.
What will make us really love you
You're excited about digital marketing and sales, and it shows
You take ownership, solve problems creatively, and never settle for "good enough"
You combine drive to close deals with real relationship-building. Clients and colleagues enjoy working with you.
You adapt quickly and do well in a fast-moving environment
What you'll love about us
Grow your career fast.
You'll join a global company and work directly with one of the world's largest advertising platforms.
Learn constantly.
Our training includes Aleph's own programs and training specific to each platform, so your skills grow a lot.
Be part of a real team.
You'll have Client Solutions and Performance specialists behind every deal.
Private health insurance
Visa support
if you relocate
A great place to work.
Our office is in Limassol's Old Town, a short walk from the sea.
An international team that celebrates creativity, ambition and results
In line with the EU Pay Transparency Directive, we are committed to fair and open pay. For this role, the minimum gross annual base salary is EUR 32,480.
On top of the base salary, the role includes a significant variable component based on performance, paid quarterly. The final offer will reflect your experience, skills and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Most subscription businesses lose a password. We lose GPU-seconds.
When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job.
You are the person who finds them, proves it, and puts a number on it.
You make sure:
- Every enforcement action we take is backed by evidence a stranger could follow
- We know what abuse cost us last month, on the same basis as last month
- The detection system is measured against real cases, not against its own past decisions
- When a ring changes shape, somebody notices this week — and that somebody is you
WHAT YOU WILL DO
Investigation & casework
- Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action.
- Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence.
- Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger.
- Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has.
Evidence & defensibility
- Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts.
- Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence.
- Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action.
Quantification & reporting
- Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down.
- Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them.
- Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day.
Monitoring & adaptation
- Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week.
- Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again.
- Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit.
How we work
- SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax.
- Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts).
WHO WE'RE LOOKING FOR
- 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract.
- Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role.
- Python at working level for analysis — pandas, notebooks, a bit of graph work.
- Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence.
- Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable."
- Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting
- Trust & safety investigators and platform-integrity analysts
- Chargeback, dispute or AML analysts who write their own queries
- Strong product or BI analysts who got handed the abuse problem and kept it
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build models full time — that is the Antifraud data scientist, and it is open
- Want to do content moderation or NSFW classification
- Would put an account on a ban list without being able to say why in one sentence
- Treat every negative-margin account as an abuser
- Need a labelled dataset or a clean table before you can start
- Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1,5 hour)
- Tech interview (1,5 hour)
- Final interview (30 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's Compliance Operations teams, including the Financial Intelligence Unit (FIU), investigations and enhanced due diligence, are the front line of how Kraken detects and responds to financial crime. The systems they run on sit within Core Services Product, alongside the engineering teams who build them. That covers alert ingestion, case management, investigator tooling and a growing set of automation and AI tools.
This role owns the product for that investigation platform. That means how an alert is created, enriched, grouped and suppressed. How it becomes a case. How an investigator reaches and documents a decision. And how every step is evidenced to a regulator or auditor. You'll start with the FIU, where the workflows are most complex and the audit bar is highest, then extend the platform across Compliance Operations.
THE OPPORTUNITY
- Own the investigation-platform roadmap end to end. Sequence it and defend it, and re-sequence it when a regulator or the RCO raises a P0.
- Define "done" before build starts. Write phased deliverables and acceptance criteria that Compliance signs off, and hold the line when scope moves.
- Get requirements in before engineering starts. Build the intake between Compliance policy, monitoring rules and case management so that changes don't reach investigators before their workflows are ready.
- Understand the process before building. Reconcile policy and SOPs against what investigators actually do and what the system actually does. Know the difference between a process fix and a technical one, and say which requests are in scope for engineering.
- Understand the pipeline well enough to challenge it: ingestion, profile and transaction resolution, suppression and grouping logic, and reconciliation between vendor output and case management. Be able to walk an auditor through it with live examples.
- Make auditability a first-class requirement: audit trail, data lineage, evidence retention, reviewer attribution, change-management controls, and validation of filtering and suppression logic.
- Ship automation and AI into regulated workflows with controls that hold up in Compliance, IT and privacy audits. That means human-in-the-loop design, explainability and ongoing monitoring.
- Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way.
WHAT YOU BRING
- 4+ years of product management, including 2+ years on financial-crime systems such as transaction monitoring, investigations, case management, KYC/EDD or sanctions screening.
- Working knowledge of how an AML programme is examined, including the questions regulators, internal audit and model validation ask about monitoring, filing and control systems.
- The technical fluency to go deep on data flows and system design with engineers, and to spot when a design won't meet the requirement.
- A track record of shipping internal tools or operational platforms that measurably changed how an operations team works.
- Clear, concise writing, from PRDs and phase plans to audit walkthroughs and executive updates.
- The judgement to tell a senior stakeholder a timeline isn't realistic because the requirements aren't written yet, and to keep the relationship intact.
NICE TO HAVES
- Direct FIU experience, such as alert disposition, SAR/STR filing or leading investigators.
- Crypto or digital-asset experience, such as blockchain analytics, wallet-level transaction analysis or focal vs counterparty logic.
- Experience shipping AI or ML into a regulated investigative workflow, including the control design.
- Build-vs-buy and vendor evaluation for monitoring or case-management tooling.
- Experience with programmes that span jurisdictions (UK, EU/MiCA, US).
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's Compliance Operations teams, including the Financial Intelligence Unit (FIU), investigations and enhanced due diligence, are the front line of how Kraken detects and responds to financial crime. The systems they run on sit within Core Services Product, alongside the engineering teams who build them. That covers alert ingestion, case management, investigator tooling and a growing set of automation and AI tools.
This role owns the product for that investigation platform. That means how an alert is created, enriched, grouped and suppressed. How it becomes a case. How an investigator reaches and documents a decision. And how every step is evidenced to a regulator or auditor. You'll start with the FIU, where the workflows are most complex and the audit bar is highest, then extend the platform across Compliance Operations.
THE OPPORTUNITY
- Own the investigation-platform roadmap end to end. Sequence it and defend it, and re-sequence it when a regulator or the RCO raises a P0.
- Define "done" before build starts. Write phased deliverables and acceptance criteria that Compliance signs off, and hold the line when scope moves.
- Get requirements in before engineering starts. Build the intake between Compliance policy, monitoring rules and case management so that changes don't reach investigators before their workflows are ready.
- Understand the process before building. Reconcile policy and SOPs against what investigators actually do and what the system actually does. Know the difference between a process fix and a technical one, and say which requests are in scope for engineering.
- Understand the pipeline well enough to challenge it: ingestion, profile and transaction resolution, suppression and grouping logic, and reconciliation between vendor output and case management. Be able to walk an auditor through it with live examples.
- Make auditability a first-class requirement: audit trail, data lineage, evidence retention, reviewer attribution, change-management controls, and validation of filtering and suppression logic.
- Ship automation and AI into regulated workflows with controls that hold up in Compliance, IT and privacy audits. That means human-in-the-loop design, explainability and ongoing monitoring.
- Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way.
WHAT YOU BRING
- 4+ years of product management, including 2+ years on financial-crime systems such as transaction monitoring, investigations, case management, KYC/EDD or sanctions screening.
- Working knowledge of how an AML programme is examined, including the questions regulators, internal audit and model validation ask about monitoring, filing and control systems.
- The technical fluency to go deep on data flows and system design with engineers, and to spot when a design won't meet the requirement.
- A track record of shipping internal tools or operational platforms that measurably changed how an operations team works.
- Clear, concise writing, from PRDs and phase plans to audit walkthroughs and executive updates.
- The judgement to tell a senior stakeholder a timeline isn't realistic because the requirements aren't written yet, and to keep the relationship intact.
NICE TO HAVES
- Direct FIU experience, such as alert disposition, SAR/STR filing or leading investigators.
- Crypto or digital-asset experience, such as blockchain analytics, wallet-level transaction analysis or focal vs counterparty logic.
- Experience shipping AI or ML into a regulated investigative workflow, including the control design.
- Build-vs-buy and vendor evaluation for monitoring or case-management tooling.
- Experience with programmes that span jurisdictions (UK, EU/MiCA, US).
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote
Workplace: Remote
About Prefect
Prefect builds automation for an unpredictable world. The last decade of automation was about protecting workflows from unpredictability; in the agentic era, unpredictability is the point. Our mission is to give people confidence in automated work, whether that work is a mission-critical data pipeline or a fleet of AI agents.
In August 2026, Prefect and Dagster, competitors for eight years, joined forces to build the next generation of automation infrastructure. Today, our ecosystem includes Dagster, the data platform; Prefect, the agent platform; and FastMCP, the leading open-source developer framework for the MCP ecosystem. Together, our open-source and commercial products are trusted by Fortune 500 companies, data innovators, and high-growth technology companies around the world.
We think of our culture as the operating system of the company. We’ve carefully created a supportive, high-performance environment that empowers our team to do the best work of their careers, have meaningful impact, and continue growing personally and professionally. We’re a remote-first team that values high standards, ownership, and thoughtful collaboration.
ROLE SUMMARY
Developer Success is the technical support function for Prefect's customers across the Prefect and Dagster product lines. Its mission is to resolve customer technical issues with the least possible customer effort, and to prevent those issues from recurring.
We are hiring a Developer Success Engineer to work the combined Prefect and Dagster support queue. You will diagnose and resolve technical issues in customer environments, own each issue through resolution, and contribute to the documentation, tooling, and product feedback that reduce future volume. You will be trained on both Prefect’s and Dagster’s products.
The team is investing in agent-based automation for routine support work, which is moving the engineering focus toward complex diagnosis and escalation. This role is well suited to an engineer who wants to build deep expertise in orchestration and data platform environments and apply it directly with customers.
WHAT YOU'LL DO
- Clear the failure state, and prevent the next one. Diagnose problems across Prefect and Dagster installations, integrations, deployments, and the cloud and container environments they run in. Find the underlying "why" so your first response resolves the question and pre-empts the follow-ups. Turn what you learn into docs, debugging resources, and tooling that deflect repeat submissions.
- Own what's ours; say no clearly to what isn't. Take full accountability for root causes inside our products' domain of control. For problems outside our Scope of Support, issue a principled no that still gives the customer a way forward. Helplessness erodes trust as fast as a wrong answer.
- Support your findings, and ask customers to support theirs. Back every diagnosis with evidence and logic. Assume the customer is the expert on their own stack, ask for what you need to troubleshoot both sides of an issue, and explain why you need it. Leave room for the possibility you've missed something.
- Give the best possible update every time, and say so when you're still building it. A half-baked answer sent fast is worse than a complete one sent when it's ready; but radio silence is worse than both. When an issue needs to be escalated, you stay the customer's single point of contact, keep them updated on a regular cadence, and close the loop.
- Feed the product. File reproducible product issues and surface recurring failure patterns to Engineering and Product.
You'll work the queue independently on day-to-day issues and own moderate-complexity problems end to end, including investigations across a customer's cloud environment. You'll ask when the Scope of Support or an escalation path is unclear, and you'll build the judgment to recognize when an issue belongs with Customer Engineering or a CSM instead. We measure the role on Customer Effort Score and resolution time, held in tension: a fast answer that costs the customer effort isn't a good one.
Coverage is 9am to 5pm Pacific, with an on-call rotation shared across the team.
YOUR QUALIFICATIONS
Must have:
- Python fluency at the level of reading and debugging someone else's code, not only writing your own.
- Hands-on experience running workloads in at least one major cloud and in containers or Kubernetes, enough to troubleshoot a deployment you didn't build.
- Experience with a workflow orchestrator (Prefect, Dagster, Airflow, or comparable) and a strong interest in the data engineering space it lives in.
- A track record of technical, customer-facing work: support, solutions engineering, developer relations, or similar.
- Clear enough written communication to explain a root cause to a skeptical senior engineer and earn their trust.
Nice to have:
- Direct experience with Prefect or Dagster specifically.
- A history of open-source contribution, in any project.
- SQL and data warehouse familiarity.
- Experience building support tooling or automation.
WHAT TO EXPECT
This is a support role. There's a queue, a Scope of Support, and an on-call rotation, and the first job is always the failure state in front of you. If a defined scope and a real customer on the other end of every problem sounds like the point, this is the role. While engineers on this team do contribute code and take on consultative work, the queue comes first. Those opportunities will progressively open up as the agent tooling absorbs the formulaic work.
WHAT YOU'LL GET IN RETURN
Base Salary Ranges:
- San Francisco Bay Area & NYC Metro: $149,000–$176,000
- Washington D.C., Boston, LA Metro, Seattle: $136,000-$165,000
- Denver, Chicago, Atlanta, & all other U.S. metros: $128,000–$150,000
Actual base salary within each range depends on the candidate's location, experience, and qualifications. Please keep in mind that equity and benefits are not included in the range provided above. Your recruiter can share more about the salary range for your preferred location during the hiring process.
Perks and Benefits:
- Remote-first team with flexible-first culture
- Equity Stock Options
- 401(k) with 5% company match (vests immediately!)
- Unlimited PTO
- Medical, Dental and Vision insurance
- Generous Parental Leave
- Life Insurance and Disability benefits
- $800/month remote work stipend
And that's just the start — for more info check out our benefits and perks on our careers page.
BELONGINGNESS AT PREFECT:
Belongingness at Prefect is our commitment to ensuring mutual power, access, and opportunity among all groups and individuals who make up our community. We operationalize belongingness through actions large and small on a daily basis, but always with the goal that all groups and individuals can contribute as their most authentic self to the evolution of our product, our team, and our community.
Belongingness is also our commitment to bridge with individuals or groups not yet established in our community, acknowledge differences in a way that affirms distinct identities, and allows for a new, more expansive group identity to form.
EQUAL OPPORTUNITY AT PREFECT:
Prefect is an equal opportunity employer and encourages applications from people of all backgrounds. All applicants will be considered for employment without attention to race, religion, color, sex (including pregnancy, sexual orientation and gender identity/expression), national origin, disability or any other status protected under applicable federal, state, or local laws.
Delaney is a real live person (👋🏻) and is looking forward to learning more about you through your application.
Location: Germany (Remote)
At thinkcell, we’re seeking bright, creative C++ Developers with a solid theoretical background. Whether you're a seasoned professional or a recent graduate in Computer Science, Physics, or Mathematics, what matters most is your problem-solving ability and C++ skills. At thinkcell, we combine deep technical challenges with a healthy work-life balance and a culture that values thoughtful engineering over rushed delivery.
Ideal candidates have:
Strong C++ programming skills (through education or experience)
A background in Computer Science, Mathematics, or Physics
A passion for elegant, efficient algorithms
Ability to work independently and creative problem-solving approaches
Good command of English (German not required)
How You’ll Work
You’ll collaborate closely with the team, without being stuck in recurring meetings.
Your feature ships when you think it’s ready - no time pressure!
We encourage contributions from anyone
What We Offer
Brilliant Team: Work with international colleagues with strong academic and professional experience
Work–life balance: Flexible working hours and an environment that respects your time and focus.
Stable Environment: Join a market leader with a reliable product.
Competitive salary & Relocation Support to Berlin: Work remotely from anywhere in Germany, while candidates based in Berlin are expected to work on-site.
Guaranteed raise to 130k EUR after the first year
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We embrace change and challenge the status quo.
Ownership
: We take pride in our work and learn from our mistakes.
Customer First
: We prioritize delivering lasting value.
Unified Team
: We foster collaboration, respect, and integrity.
Strive for Excellence
: We set ambitious goals and pursue quality.
Why is thinkcell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 210 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Germany (Remote); Competitive salary & Relocation Support to Berlin: Work remotely from anywhere in Germany, while candidates based in Berlin are expected to work on-site; We encourage applicants from all backgrounds to apply
Location: Barcelona; Cardiff, London or Remote (UK); London
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍 London or Barcelona | UK remote | 💰 £124,400 - 165,000 + Incentive Awards tied to your performance +
Benefits
|
Technology
—
Data
We’re looking for a Staff Data Scientist excited to help build the bank of the future. This is a senior individual contributor role for someone who combines deep technical expertise with strong commercial judgement and can apply both to Monzo’s most important and complex challenges.
At Monzo, we’re building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over 11 million customers in the UK. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals.
Enable Monzo to Make Better Decisions, Faster
We have a strong culture of data-driven decision making across the whole company. And we’re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker, which gives data scientists the headspace to focus on more impactful business questions and analyses.
As a Staff Data Scientist, you’ll lead efforts on strategically important, business-critical problems. You’ll apply judgement in areas of organisational or technical complexity, steward initiatives end-to-end, and focus your hands-on contribution where it can create the greatest impact. You’ll be a trusted technical partner to senior leaders, raise the bar for Data Science across Monzo, and build capability in others through coaching, reusable approaches and clear standards.
Our Data Science team ⭐
We are excited to be expanding and are hiring across our Data Science teams. Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth or Core, we are looking for versatile people who can contribute across squads and collectives. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future!
🔑You’ll play a key role by...
Shape and lead the data strategy for a large domain or collective, connecting customer and commercial goals to a clear portfolio of high-impact Data Science work
Identify, frame and lead strategically important problems where the path is ambiguous, dependencies span teams, and decisions involve meaningful customer, commercial, regulatory or operational trade-offs
Partner with senior leaders across product, engineering, ML, design, research, risk and operations, bringing an independent technical perspective that influences strategy and turns it into measurable outcomes
Establish measurement strategies and metric maps that clarify how customer behaviour, product changes and business outcomes connect, enabling teams to test assumptions and make better decisions faster
Set and evolve best practices for experimentation, causal inference, forecasting, optimisation and decision science, choosing methods that are proportionate to the decision and its risks
Remain hands-on where your expertise is most valuable: exploring complex data, designing analyses and experiments, building models or prototypes, and resolving the hardest technical questions
Steward critical data products and initiatives end-to-end, ensuring they are robust, well-governed, clearly documented and adopted by the people who need them
Balance pace and analytical rigour, making pragmatic trade-offs while protecting the quality, reproducibility and interpretability of your work
Raise Data Science standards across Monzo through technical direction, proposals, reviews, reusable methods and thoughtful challenge
Coach and mentor data scientists and analytics engineers, using live projects and wider discipline initiatives to build sustainable capability beyond your own individual output
🤩 We’d love to hear from you if…
You have an exceptional track record of leading complex, business-critical Data Science work from ambiguous problem framing through to measurable outcomes
You have shaped strategy across a large product or business domain and can influence senior leaders through clear, independent judgement
You bring deep expertise across several Data Science disciplines and can set the technical direction for work involving significant complexity, uncertainty or risk
You repeatedly create clarity across organisational boundaries, resolve difficult dependencies and turn long-term strategy into decisive action
You communicate complex ideas, assumptions and risks with clarity, and hold a consistently high bar for analytical quality, governance and reproducibility
You remain a highly credible hands-on practitioner with SQL and Python, while raising standards and multiplying the impact of experienced colleagues
The interview process:
Our interview process involves:
Recruiter Call
Initial Call
Technical assessment
Final Interviews
Business Fit/Collaboration
Case Study
Technical Interview
Our average process takes around 2–3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process.
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
For more insight into the hiring experience at Monzo, check out our blog post written by one of our Recruiters -
Data Hiring at Monzo
.
What’s in it for you:
💰 £124,400 - £165,000 + Incentive Awards tied to your performance + Benefits
✈️ We can help you relocate to the UK or Spain
✅ We can sponsor visas
📍 This role can be based in our London or Barcelona offices, but we’re also open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚 Learning budget of £1,000 a year for books, training courses and conferences
➕ And much more - see our full list of
benefits
.
If you prefer to work part-time, we’ll make this happen whenever we can — whether this is to help you meet other commitments or strike a great work-life balance.
#LI-Remote
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Toronto, Canada
We’re partnering with a growing technology company focused on making roads safer through AI-powered video telematics. Its platform combines edge AI, dash cameras, real-time alerts, video analytics, and driver coaching to help commercial fleets improve safety, reduce risk, and operate more efficiently.
The company partners with telematics service providers, OEMs, and other mobility businesses across global markets, providing flexible, hardware-agnostic technology that can be integrated into existing fleet solutions. As the business continues to expand, they’re looking for a Partner Success & Sales Enablement Specialist to strengthen partner relationships, support commercial initiatives, and help partners successfully bring the technology to market.
Requirements
Job Description
The Partner Success and Sales Enablement Specialist plays a key role in ensuring our partners are equipped with the knowledge, resources, and support they need to successfully sell, deploy, and support our solutions. This role combines partner onboarding, sales enablement, training, content creation, and cross-functional project coordination. The ideal candidate is an excellent communicator who enjoys learning new technologies, simplifying complex concepts, and creating engaging content that enables partner success.
Requirements
Desired Skills:
Experience: 1-3 years in video telematics/telematics industry.
Previous experience in telematics, video telematics, fleet technology, or a related industry is preferred
Excellent verbal and written communication skills.
Strong presentation and facilitation skills.
Highly organized with strong attention to detail.
Ability to quickly learn and explain technical concepts.
Experience creating presentations and customer-facing content.
Comfortable managing multiple priorities in a fast-paced environment.
Experience in customer success, sales enablement, training, or partner management is preferred.
Responsibilities:
1. Partner Enablement
Deliver onboarding and training sessions for new and existing partners.
Develop and maintain onboarding guides, training materials, and partner documentation.
Support partners throughout their onboarding and enablement journey.
Act as a trusted resource for partner questions and product guidance.
2.
Sales Enablement
Create and maintain sales presentations, battlecards, product guides, and demo materials.
Develop training content for internal teams and partners.
Collaborate with Product and Marketing to ensure enablement materials remain current.
Assist in communicating new product features and updates.
3. Cross-Functional Collaboration
Work closely with Sales, Product, Marketing, Support, and Engineering teams.
Coordinate partner enablement activities and product launches.
Gather partner feedback and communicate insights internally.
Track enablement initiatives and follow up on action items.
4. Product Knowledge
Develop a strong understanding of our platform and solutions.
Translate technical capabilities into clear customer value and business outcomes.
Stay informed on new product releases and competitive offerings.
Benefits
Benefits
We are growing fast, which means you will have a key role in shaping our future.
We are profitable – which is a really big deal in these times!
Energetic and positive atmosphere where talented people are working together with a single-minded focus on solving customer problems.
Opportunity to work on cutting-edge solutions that incorporate the latest innovations in computer vision, AI, Android, iOS and full stack web development.
A company where employees come before customers – we are growing fast having grown headcount by 50% in the last one year
Stock options and great benefits (including health insurance for you and your dependents).
Location: Cape Town, South Africa
RateHawk
is part of
Emerging Travel Group
— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As a
Business Development Manager
you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.
This is a remote position open to candidates based in
Cape Town, South Africa.
What You’ll Do:
Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
Sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
Build and maintain a strong, long-lasting relationship with new and existing partners;
Account management of an assigned portfolio of partners, including the first level of support;
Follow-up with existing partners to provide system training and identify the ways to improve the cooperation;
Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
Control of compliance with commercial conditions by partners, including the payment flow;
Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Initiate API deals with potential and existing partners.
Requirements
Must have:
Relevant Experience.
Minimum of 3 years of successful experience in the full sales life cycle within the travel industry, with a focus on business development and account management of B2B companies;
Market Knowledge.
In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
Language knowledge
. Fluent in English, other languages are a plus;
Travel Requirements.
Up to 50% of travel time may be required;
Analytical Skills.
Used to data-driven decision-making, metrics-driven and good with numbers;
Personal Skills.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
International Mindset
. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Competence in API technology deals is a plus.
Note: We are not able to provide visa sponsorship.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Boston, Massachusetts, United States; Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Help fans discover—and rediscover—the brands they love.
Bring your curiosity, ideas and point of view to teams creating products, games and experiences enjoyed by fans around the world.
One application. Many ways to play.
Apply once to this general application for consideration for anticipated 2027 Marketing internships in Boston, Massachusetts and/or Renton, Washington.
This is not one specific vacancy. Projects are confirmed on a rolling basis, and one application puts you in consideration across multiple opportunities with participating teams and brands. You do not need to submit separate applications for each team or brand.
If your profile aligns with a specific internship project, a recruiter may contact you directly with details and next steps. Applying does not guarantee an interview or placement.
About Hasbro
Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences.
Teams and areas you may support
Depending on confirmed projects and business needs, your internship could align with one or more areas such as:
Brand and franchise marketing
Consumer insights and market research
Digital, social and content marketing
Integrated campaigns and media
Commercial and retail marketing
Marketing operations and performance
Examples of what you may work on
Depending on your placement, you may:
Use consumer, fan, cultural and performance insights to identify opportunities.
Support campaign, content, launch or go-to-market planning and execution.
Develop briefs, presentations, recaps, toolkits or content for real brand initiatives.
Analyze campaign or market data and turn it into a clear story and recommendation.
Collaborate with Brand, Creative, Product, Sales, Finance, Insights and agency partners.
Help improve a marketing process, channel or audience experience.
What you bring
You are currently enrolled in a university degree program in Marketing, Communications, Consumer Behavior, Business, Analytics, Media, Advertising or a related degree program.
A consumer-first mindset and curiosity about brands, culture and communities
Clear communication and storytelling, supported by evidence and insight
Comfort balancing creative thinking with data, details and delivery
Ability to collaborate, adapt and keep learning as priorities and timelines change
Work samples:
No portfolio is required. Campaigns, research, content, student leadership or class projects may be linked if they strengthen your application.
Find your party: your global intern community
Level up together.
All interns join one global cohort connected through shared, structured onboarding and weekly learning and development.
Own meaningful work tied to real business priorities, with mentorship and feedback
Build career skills through brand immersion and conversations with leaders
Connect with peers through networking and social experiences
Volunteer and give back alongside the intern community
Who can apply
You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the internship. Undergraduate and graduate students are welcome to apply. MBA candidates: please see our separate MBA internship postings.
We generally prioritize students entering the final year of their degree after the internship. Students at other eligible stages, including those with approximately two academic years remaining, are also encouraged to apply. Eligibility is based on program stage, not age.
You can commit to the full program schedule and work model for the assigned location.
You meet the work-authorization requirements stated below.
Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship experience is not required.
If this work excites you but you do not match every preferred skill, we still encourage you to apply. We value potential, curiosity, willingness to learn and different paths to the same capability.
Program details
Program dates and length:
June - August (10–12 WEEKS)
Schedule:
Full-time, 40 hours per week
Work model:
Most internships follow a hybrid schedule with three days per week in the office. Select roles may require five days per week onsite. The project-specific schedule will be shared before interviews.
Locations:
Boston, Massachusetts and Renton, Washington. You may indicate one or both locations. Opportunities may support Hasbro or Wizards of the Coast teams, depending on confirmed projects and business needs.
Application deadline:
APPLICATIONS WILL BE REVIEWED ON A ROLLING BASIS from October to March, as needed.
Pay and benefits
This is a paid internship. Hourly rates vary by degree level and year in school. A separate good-faith range is provided for each worksite.
Boston hourly range:
$24-39
Renton hourly range:
$30-38
Relocation:
Assistance is available to candidates who meet the applicable distance and other eligibility criteria.
What happens after you apply
Our Early Careers team reviews applications as internship projects are confirmed.
If your profile aligns with a project, a recruiter will contact you with the specific team, project, location, work model, dates and pay.
Selected candidates will interview with the hiring team. Timing may vary by project, so please keep your contact information and availability current.
If another function more closely matches your skills and interests, we may consider you for it with your permission. You do not need to submit a duplicate application.
Work authorization
Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position.
Equal opportunity and accommodations
Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law.
We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$24
—
$39 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: San Francisco, CA
Senior Software Design Lead, IDEO San Francisco
In a nutshell:
IDEO San Francisco is in search of a
Senior Software Design Lead
who will architect the human and technical systems behind the digital products and AI experiences we design, build prototypes that behave like real production software, and be the technical voice client CTOs trust. You'll pick up design at IDEO along the way.
Why is this role important for IDEO’s work?
Software design makes the biggest impact by turning a product vision into something a client can actually build, and by testing ideas in working code rather than static screens. Their skillset is critical to our business because the work has evolved from designing interfaces to designing systems: how people, software, and AI agents behave together. We count on them to understand data models, APIs and agentic infrastructure from first principles, and speak credibly on technical choices with executives and engineering leaders.
Once here you will:
Work with product designers, product strategists and design researchers on 8–12+ week digital product engagements that may span from product vision and strategy to full end-to-end build. You will play a key role in turning human insights into technical architecture: data, APIs, integrations and the agentic layer.
Build early prototypes with real data, real models and real integrations, so we learn quickly and lower the risk of big bets.
Advise client executives and engineering teams on tech stack choices, build-vs-buy, evaluating APIs and LLMs, and feasibility.
Design how agents and systems behave on a human's behalf, including guardrails, failure states and how the system stays legible to both people and machines.
Raise the craft bar inside IDEO. Create reusable starter kits and toolkits so teams stop building from scratch, and coach designers who prototype in code.
Help shape proposals and scope technical work in business development.
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
As a Software Designer in San Francisco, we provide the opportunity for you to:
Learn design from a leading design and innovation firm
. IDEO's founders designed Apple's first mouse and the first laptop. Since then, we've kept people at the center of design through every wave of technological change. You'd learn to do field research with real people, synthesize insights and tell compelling stories, and work alongside some of the best designers in the world.
Work across many problem spaces
. In one year you might redesign a retail or finance app, prototype new ideas in media and entertainment, and take on systemic challenges in health and education. Working across clients and industries stretches your thinking. A good solution isn't only technically sound: it has to fit real people, real businesses and the constraints they work within.
Be in the room for the "why" before the "how."
You'd shape the question from day one instead of receiving a spec after decisions have been made. And you’d help build this practice at IDEO to shape how next generation digital products are designed and built in the era of AI.
Some previous projects to check out:
Straight Arrow News
: a redesigned news app and website with features like See All Sides, Sources and Media Landscape views. App page views grew 1,170% and active users 700%. This role would design the content and data model underneath and prototype with real feeds.
Gates Foundation – Last Mile Money
: human-centered design for 100+ digital financial products serving 34M underserved users. This role would work on architecture for low-connectivity settings and evaluate partner platforms and APIs.
Jack Technology – Aitu
: AI-enabled industrial sewing machines and a humanoid robot, designed around how they work with factory workers. This role would work on system behavior: how the AI signals what it's doing and how humans stay in control.
Relevant experience and mindset:
Must-haves:
6-8+ years as a software engineer shipping production software, ideally at growth-stage or established tech companies where speed and scale both mattered. You've taken products from concept to launch.
1-2+ years as an engineering lead or solutions architect: scoping, estimating and planning projects, and making architecture decisions others build on. You think at a systems level.
Deep software fundamentals, including systems design, data modeling, APIs, and tradeoffs around performance, security and scale, plus fluency in a modern stack (e.g., TypeScript, React, Python, Node; AWS, GCP, Azure).
Hands-on building with LLMs (tool use, agents, retrieval, evals) and advanced prototyping. You turn concepts into working software quickly, using real data and integrations, with quality that holds up beyond vibe coding.
A track record of working closely with product, design and data, plus curiosity about people and a desire to learn how the craft of software intersects with product and design. You use prototypes as a way to think, not just to deliver.
Strong communication and storytelling: architecture diagrams, system maps and presentations that make technical recommendations clear and persuasive to executives and engineering leaders.
Nice-to-haves:
Comfort with Figma, design systems and front-end craft
Client-facing or consulting experience, or taking part in UX research
Experience with hardware or connected devices (Arduino, IoT)
Pop quiz, Hot Shot:
A client's CEO wants "an AI agent in the app by Q2." What's your first question for the CEO?
What's a piece of software that's beautifully built under the hood, not just on the surface? What makes it good?
Application requirements and instructions:
Résumé, LinkedIn + Cover Letter (Optional)
GitHub or two to three work samples (code, architecture docs, side projects or technical writing)
A short response of about 300 words: "Tell us about a technical decision you made that shaped how people experienced a product. What were the tradeoffs, and what would you do differently today?”
Payscale & Benefits
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
The salary range for this role is $130,000-150,000 USD. Final offers may vary based on candidate experience, location, and other factors. As a full-time position, this role is eligible for employee benefits.
In addition to base compensation, IDEO offers a rich benefits package including the following:
Hybrid Model: Team members based in the San Francisco Bay Area are expected to work in the studio on Tuesdays, Wednesdays, and Thursdays, with flexibility based on client travel, project needs, and deliverables. Candidates based outside the Bay Area are not expected to be in the studio regularly, but should be available to travel as needed for IDEO and client work.
Health Benefits: Vision, Dental, Healthcare
Financial Benefits: 401K with Employer Contribution
Family & Caregiving: Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance
Other Benefits: Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend, Commuter Reimbursement, and Phone & Internet Reimbursement
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives
to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
Please note that the successful candidate must be based in the United States and have the unrestricted right to work in the US. Unfortunately, we are unable to offer sponsorship for this role. IDEO proudly supports flexible work.
Location: Zagreb, Croatia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Role OverviewAs Client Partner for Pinterest, you will grow Aleph's business in Croatia by expanding the accounts we already work with. You will own a book of business, plan spend with each client, and spot where a client could scale further or move into another platform.
This is a revenue-focused, client-facing role. You will work with Croatia's largest domestic, export and import advertisers and with the agencies that manage their media, and you will represent our platforms exclusively in themarket.
About AlephAleph is a global leader in digital advertising and fintech, operating across 130+ high-growth markets. We connect 55+ of the world's leading digital platforms with local businesses, combining global scale with deep local execution. With 90+ offices worldwide, we equip our sales teams to grow through exclusive partnerships and local expertise.
What You Will Do:
Grow the existing book of business
Build account plans and revenue forecasts based on each client's current spend and scaling plans
Identify upsell and cross-sell opportunities, including clients not yet spending on an adjacent platform
Manage your pipeline and keep accurate CRM records of all sales activity
Forecast revenue weekly, monthly and annually, and deliver against your targets
Lead client and agency relationships
Meet regularly with clients and agencies to understand campaign objectives, KPIs and marketing plans
Recommend the right solutions from our product portfolio to help clients reach their goals
Lead onboarding for new clients, including legal and compliance requirements
Give clients timely, practical feedback to improve performance and strengthen the relationship
Shape new business and work across teams
Set the direction for new-business opportunities in Croatia, based on market trends and competitor activity. Our business development team handles outreach and prospecting.
Work closely with Client Solutions Managers to ensure smooth campaign launches and execution
Build your network across key verticals through industry events and market engagement
What We're Looking For
3-7 years of experience in digital advertising, media sales, account management, or a related digital marketing or ad-tech sales role
Experience with account planning and revenue forecasting
Experience with upsell, cross-sell and pipeline management across more than one product or platform
Strong communication skills, as you will be the main point of contact for clients
Fluency in Croatian and English
Nice to have
Experience using AI tools in your day-to-day work
Working knowledge of Excel for analysis and reporting
Experience with Salesforce or another CRM (this can be learned on the job)
Existing relationships with Croatian media agencies or advertisers
We welcome candidates from agencies, media companies and client-side teams. An advertising background helps but isn't required if you understand campaign management and the digital advertising space.
Why Aleph
Access to the whole market:
work with the biggest advertisers in Croatia and the full agency community
New platforms:
represent our platforms exclusively and learn how Pinterest works for advertisers
Room to grow:
move across teams, take on new responsibilities and build new skills within Aleph
Global exposure:
work with colleagues and clients across multiple countries
Flexible working:
a balance of focused work and collaboration
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $104,000 - $130,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $91,000 - $114,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: City of London; Uxbridge
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Compensation team leads compensation programs for Hasbro. Our work impacts every employee globally through the programs we coordinate. The team also has a meaningful role to play by ensuring our employee value proposition is competitive in the marketplace and financially balanced. We are looking for a Senior Compensation Analyst to lead this effort across EMEA and APAC. The incumbent shall partner closely with local HR teams and leaders to build and implement compensation programs. This role will provide direction and strategic solutions for compensation matters, considering business and HR priorities, market practices, and emerging trends, and offers the chance to shape programs that reach employees around the world.
Location and Work Arrangement
This role is based at our London, United Kingdom or Uxbridge, United Kingdom office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Lead compensation programs including but not limited to: market benchmarking reviews, compensation planning, recognition programs, offer development, retention programs, and budget management.
Advise and educate key business stakeholders, HR Business Partners and Talent Acquisition on our compensation philosophy, including base, variable, sales and equity compensation, as well as cyclical and ad-hoc programs, and provide consultation, mentoring and sophisticated advice to HR Business Partners and business leaders.
Partner and collaborate closely with vital team members and client groups to understand organizational needs and prioritize accordingly, providing compensation insights to support strategic decisions, and represent the needs of business and HR clients in the design of enterprise-wide pay programs and lead the design of pay programs for client groups.
Proactively assess internal and external trends, relevant pay legislation, market intelligence, and potential impact to our pay philosophy including our pay transparency projects.
Partner with Finance teams to craft and develop incentive plans, and support formal plan governance and oversight activities.
Operate with a high degree of autonomy in managing compensation programs and analyses, applying sound judgment while ensuring alignment with company guidelines and governance standards.
What You'll Bring
Bachelors or equivalent; proven track record in compensation.
Experience crafting, developing and owning a variety of compensation programs and processes including base salary, variable pay programs, sales compensation, compensation strategy and competitive pay analysis.
Deep analytical skills with an ability to break down sophisticated questions / data into well-structured analyses and synthesize key points.
Forward-thinking with ability to think end-to-end; ability to influence and communicate with executive audiences; skilled in building consultative partnerships.
Proven experience in advising across regions, ideally with experience supporting not only EMEA but also APAC.
Solid experience in working in matrix global organization, flexible in management style across various cultures and backgrounds.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
ОфисLimassol, Cyprus
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ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоГеография найма не уточнена
Barcelona; Cardiff, London or Remote (UK); London
Toronto, Canada
УдалённоCape Town, South Africa; This is a remote position open to candidates based in
Boston, Massachusetts, United States; Renton, Washington, United States; Relocation:
leadSan Francisco, CA; Candidates based outside the Bay Area are not expected to be in the studio regularly, but should be available to travel as needed for IDEO and client work; Please note that the successful candidate must be based in the United States and have the unrestricted right to work in the US
ГибридZagreb, Croatia; We welcome candidates from agencies, media companies and client-side teams