Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: VP, Revenue Operations
Location: Remote US
Compensation Range: $190,000 to $210,000 base plus bonus and equity
What You’ll Do:
Revenue Readiness owns how Huntress prepares revenue teams to perform. As Director of Revenue Readiness, you will set the vision and build the function that turns company priorities, process changes, product launches, and evolving selling expectations into a coordinated readiness strategy.
You will lead across the revenue organization to establish the governance, operating standards, learning systems, and program discipline needed to prepare sellers and frontline managers consistently across roles, segments, motions, and geographies. You will shape priorities with senior GTM leaders, make clear investment and sequencing decisions, and lead your team and cross-functional partners through execution.
Perfect Imperfection guides how you work. You create enough structure to scale while continuing to learn and improve the model. You Give a $h*t about whether people are genuinely prepared to perform. You bring Candor when ownership or expectations are unclear, build trust by giving more than we take, and demonstrate Warrior Spirit as you lead meaningful organizational change. You are Outcome-Obsessed about building organizational readiness that helps Huntress execute its growth priorities.
Responsibilities:
Set and lead the global Revenue Readiness vision, strategy, operating model, and multi-year roadmap, aligned with Huntress's growth priorities and the capabilities revenue teams need to execute them.
Serve as the senior functional leader for Revenue Readiness, advising GTM executives on organizational preparedness, capability needs, investment priorities, and the risks associated with major business changes.
Own the Revenue Readiness portfolio and make decisions about priorities, sequencing, capacity, and resource allocation based on business impact and the organization's ability to absorb change.
Build the foundational readiness infrastructure for Huntress, including program intake and prioritization, learning governance, delivery standards, reinforcement expectations, content lifecycle management, platform administration, and measurement.
Establish a consistent readiness architecture across new hire onboarding, role-based ramp, frontline manager readiness, major business changes, and ongoing development.
Create a scalable process for translating identified business needs, performance gaps, product launches, system changes, and new go-to-market expectations into structured readiness programs.
Partner with Sales Ops Business Partners to understand prioritized business needs and define the capabilities, behaviors, and measures of preparedness required to address them.
Establish clear ownership across Revenue Readiness, Sales Ops Business Partners, Sales Leaders, Product Marketing, GTM Systems, Technical Sales, and other subject matter experts. Revenue Readiness owns program architecture and operationalization, domain experts own subject matter accuracy, and Sales Leaders own coaching, reinforcement, and team execution.
Lead the planning and orchestration of company-level readiness initiatives, aligning senior stakeholders on objectives, ownership, timing, reinforcement, and measures of success.
Set direction and accountability for the operational health of the learning ecosystem, including the LMS, learning calendars, program records, learner communications, reporting, and content standards.
Develop scalable readiness programs for Huntress selling practices and workflows, including MEDDPICC, Digital Sales Rooms, Mutual Action Plans, and AI-supported ways of working.
Define how Huntress measures readiness across participation, preparedness, competency, adoption, and behavior change. Use those insights to improve programs and guide future investment while maintaining Sales Leader accountability for business performance.
Build, lead, and develop the Revenue Readiness team. Establish the organizational structure, capabilities, role clarity, operating rhythms, and performance expectations needed to support a growing global revenue organization.
Represent Revenue Readiness in senior GTM planning and decision-making, ensuring major initiatives account for the time, support, and reinforcement teams need to adopt change successfully.
What You Bring To The Team:
You have 10+ years of experience across revenue readiness, sales enablement, learning operations, sales effectiveness, or related go-to-market functions, including 5+ years leading teams or major functional programs.
You have led a revenue readiness, enablement, or sales effectiveness function in a scaling B2B SaaS organization and have built or significantly evolved its strategy, team, infrastructure, and operating model.
You have influenced senior executives, shaped cross-functional priorities, and made investment and resource tradeoffs across a portfolio of competing business needs.
You understand how to build organizational readiness and assess whether teams are prepared to execute, reinforce new expectations, and sustain change.
You have designed scalable systems for program intake, prioritization, learning operations, onboarding, reinforcement, content governance, and readiness measurement.
You are an effective cross-functional operator who can bring together business leaders, operational partners, systems teams, and subject matter experts while maintaining clear ownership.
You can establish clear roles and decision rights across Revenue Readiness, Sales Ops Business Partners, Sales Leaders, Product Marketing, GTM Systems, Technical Sales, and other contributors.
You understand B2B SaaS selling across multiple roles, segments, motions, and levels of complexity, including the critical role frontline managers play in coaching, reinforcement, inspection, and accountability.
You can lead a team and senior stakeholders through meaningful organizational change, creating clarity, building alignment, and establishing the priorities, governance, and operating practices needed for a scalable Revenue Readiness function.
You use data and judgment to evaluate preparedness, identify readiness risks, improve programs, and communicate investment tradeoffs to senior leaders.
You can orchestrate multi-step AI workflows and reusable systems that improve analysis, program development, learning operations, prioritization, and decision quality while applying sound judgment to the outputs.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Syracuse, NY
Project Manager - Substations
Substation Construction | Power Delivery | EPC | Utility Infrastructure
Location:
Nationwide - Project-Based
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver the Infrastructure That Powers Communities
Substations are the backbone of the electrical grid, connecting generation, transmission, and distribution systems that keep homes, businesses, and industries energized. As utilities modernize infrastructure, integrate renewable energy, and improve grid reliability, experienced project leaders are critical to the successful delivery of substation construction projects.
As a
Project Manager - Substations
with Michels Power, you will lead complex substation projects from planning and procurement through construction, energization, and project closeout. You'll work alongside customers, engineers, construction leaders, suppliers, and project teams to safely deliver high-quality projects that support North America's growing power needs.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As a
Project Manager - Substations
, you will be responsible for the planning, coordination, execution, and successful delivery of substation construction projects throughout North America. This role will oversee project performance from contract award through commissioning and closeout, while maintaining a strong focus on safety, customer service, quality, schedule, and profitability.
You will serve as a key liaison between customers, engineering teams, field operations, subcontractors, suppliers, and internal stakeholders while driving project execution and supporting operational excellence.
Success requires strong project leadership, commercial awareness, customer relationship management, and an understanding of utility substation construction and power delivery infrastructure.
Key Responsibilities
Lead substation construction projects from contract award through final project closeout.
Manage project budgets, schedules, forecasts, procurement activities, contract requirements, and overall financial performance.
Maintain strong customer relationships and serve as a primary point of contact throughout project execution.
Develop and manage project execution plans, staffing strategies, procurement plans, and resource requirements.
Coordinate with engineering teams, Construction Managers, Superintendents, field personnel, subcontractors, suppliers, and customers.
Identify project risks, schedule impacts, commercial exposures, and operational challenges while implementing mitigation strategies.
Ensure compliance with safety requirements, project specifications, customer expectations, and contract obligations.
Support a culture of safety, accountability, quality, and continuous improvement.
What You'll Do
Manage utility substation construction projects ranging from greenfield installations to brownfield expansions and upgrades.
Support projects involving:
Transmission substations
Distribution substations
Collector substations
Renewable energy substations
BESS substations
Switchyards
Transformer installations
Breaker installations
Protection and control systems
Relay upgrades
Bus work installations
Electrical equipment replacement programs
Testing and commissioning activities
Develop and maintain project schedules, budgets, forecasts, procurement plans, and staffing plans.
Review contracts, drawings, specifications, and engineering documentation.
Manage subcontractors and suppliers to ensure safety, quality, contract compliance, and schedule performance.
Lead customer meetings, progress reviews, forecasting discussions, operational planning meetings, and project updates.
Support project procurement, material management, equipment deliveries, and resource planning activities.
Monitor labor productivity, project costs, revenue forecasts, schedule performance, and overall project health.
Coordinate project commissioning, energization, turnover, and closeout activities.
Prepare and communicate project performance updates to customers and company leadership.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute challenging projects involving substations, transmission, distribution, renewable energy, and power delivery infrastructure.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities to advance into Senior Project Management, Regional Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing utility substation construction, power delivery, renewable energy, industrial electrical, or EPC projects.
Strong understanding of substation construction, power systems, electrical infrastructure, and utility projects.
Experience supporting projects involving transformers, breakers, protection and controls, relay systems, switchgear, bus work, electrical equipment installations, or commissioning activities.
Experience managing project budgets, schedules, forecasts, procurement activities, subcontractors, and customer relationships.
Demonstrated success balancing safety, quality, schedule, and financial objectives.
Experience reviewing and interpreting contracts, specifications, drawings, and project documentation.
Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$82,000
—
$193,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The role
We're looking for a Marketing Automation Journey Lead to join our Reader Revenue Group and play a key role in shaping how we engage with customers across their lifecycle.
As our Consumer and B2B subscription businesses evolve towards a more sophisticated, customer-led approach to growth, engagement and retention, Marketing Automation plays a critical role in delivering relevant, connected and effective customer experiences.
Our Marketing Automation teams operate as a Centre of Excellence, bringing together journey expertise, platform capabilities, experimentation, personalisation and measurement to drive customer and commercial value.
Reporting to the Head of Marketing Automation (Consumer or B2B), you'll be responsible for ensuring we're automating and improving the right customer experiences.
Sitting between lifecycle strategy and execution, this is a journey architecture, orchestration and optimisation role. You'll partner closely with Lifecycle Marketing and other collaborators to understand customer needs and commercial objectives, translating these into effective automated experiences.
You'll take a comprehensive view of the automated journey portfolio, finding opportunities to improve how journeys, campaigns, triggers and customer or account states work together. You'll assess existing activity, identify gaps or overlaps, and recommend whether journeys should be optimised, extended, redesigned, consolidated or retired.
Rather than focusing primarily on building individual campaigns, you'll lead the thinking behind journey design and optimisation, developing actionable recommendations and coordinating delivery through Marketing Automation Specialists and Executives.
You'll also work closely with your counterpart in the Consumer or B2B Marketing Automation team, sharing expertise and helping establish consistent standards, experimentation approaches and guidelines across the Centre of Excellence.
This is an opportunity to have a meaningful impact on the FT's customer experience, ensuring automated journeys are connected, measurable and continuously improving.
Key responsibilities
Journey architecture and orchestration
Partner with Lifecycle Marketing and other collaborators to understand business objectives, customer needs, target audiences and lifecycle challenges.
Translate strategic briefs into effective automation opportunities, challenging proposed solutions where necessary to address the underlying customer or commercial problem.
Maintain a comprehensive view of the automated journey portfolio, ensuring journeys, campaigns, triggers and customer or account states work together coherently.
Map and visualise customer journeys, identifying gaps, overlaps, friction and opportunities to improve reach, relevance and effectiveness.
Determine whether objectives are best achieved by optimising existing journeys, introducing new pathways, adjusting triggers, content or sequencing, or retiring existing activity.
Design automated experiences using appropriate audiences, channels, behavioural signals, personalisation, decisioning and timing.
Define journey sequencing, eligibility, hierarchy and suppression rules to handle interactions between customer experiences.
Work with Data, Technology, Creative and Marketing Automation colleagues to translate journey designs into delivered experiences.
Portfolio optimisation and prioritisation
Own and maintain the journey opportunity and optimisation roadmap, prioritising activity according to customer and commercial impact, reach, effort and strategic importance.
Regularly audit automated journeys to find opportunities for improvement, redesign, consolidation or retirement.
Investigate underlying audience, data, design and execution issues to understand journey performance.
Find opportunities to improve customer experiences through behavioural triggers, segmentation, personalisation and multichannel orchestration.
Ensure journeys are continuously reviewed and optimised rather than treated as one-off launches.
Work with the Head of Marketing Automation to align optimisation priorities with the wider strategy and available capacity.
Measurement, testing and learning
Establish clear objectives, KPIs and measurement approaches for significant journey interventions.
Incorporate testing and experimentation into journey design, including hypotheses, control groups and learning objectives where appropriate.
Use customer, account, behavioural and commercial data to assess journey effectiveness and find opportunities.
Evaluate broader journey outcomes alongside individual campaign performance, focusing on measurable customer and commercial impact.
Translate analysis and experimentation into actionable recommendations and future improvements.
Contribute to shared learning, measurement frameworks and procedures across the Centre of Excellence.
Delivery leadership and collaboration
Translate journey recommendations into clear, actionable briefs for Marketing Automation Specialists and Executives.
Work with delivery teams to define audience requirements, triggers, branching logic, personalisation, sequencing, testing and data dependencies.
Provide architectural direction, reviewing implementation proposals and identifying risks or opportunities for improvement.
Coach and support colleagues in journey design, optimisation and effective use of automation capabilities.
Collaborate with Consumer and B2B counterparts to share expertise, find opportunities and develop consistent approaches.
Contribute to Centre of Excellence playbooks and standards for journey design, testing, personalisation and orchestration.
Platform and capability development
Apply a strong understanding of marketing automation and customer data platforms to design effective journeys.
Find opportunities to make better use of existing automation capabilities and work with technical colleagues where further development may be required.
Combine customer and account data, behavioural signals, segmentation and decisioning to improve relevance and effectiveness.
Support the development and adoption of scalable, reusable Marketing Automation standards and ways of working.
Required skills and experience
Significant experience in marketing automation, CRM, lifecycle marketing or a closely related field.
Strong expertise in customer journey architecture, design and orchestration, with the ability to think across interconnected customer experiences rather than individual campaigns.
Experience handling or optimising a portfolio of automated journeys, identifying gaps, dependencies and opportunities for improvement.
Ability to translate customer and commercial challenges into clear journey strategies and practical automation solutions.
Strong understanding of automation principles, including triggers, segmentation, personalisation, decisioning, channel selection, frequency and journey sequencing.
Excellent analytical and problem-solving skills, with experience using customer, behavioural and commercial data to improve outcomes.
Experience developing testing and experimentation approaches and applying insights to journey optimisation.
Commercial awareness and an understanding of how automated journeys contribute to acquisition, conversion, onboarding, engagement, retention and customer value.
Ability to map, visualise and explain sophisticated customer journeys to collaborators with varying levels of technical expertise.
Strong relationship management, collaboration and influencing skills, including confidence challenging briefs and recommending alternative approaches.
Experience coaching or mentoring colleagues and supporting the development of others.
Excellent organisational skills, with the ability to prioritise contending opportunities and make evidence-based recommendations.
Sufficient technical and platform knowledge to understand implementation requirements, identify dependencies and challenge proposed solutions.
Desirable
Experience in subscription, digital media, recurring revenue or other customer lifecycle businesses.
Familiarity with sophisticated marketing automation or customer data platforms such as Bloomreach, Salesforce Marketing Cloud, Marketo or equivalent.
Experience with behavioural decisioning, next-best-action, dynamic content or advanced personalisation.
Experience designing or optimising multichannel journeys across email, onsite and other digital channels.
Knowledge of account-based marketing, multi-contact buying journeys or complex B2B customer relationships.
Experience developing reusable journey frameworks, playbooks or operating standards.
Experience working across B2C and B2B audiences or within a Centre of Excellence.
What's in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking an on-site
Administrative Assistant
to provide administrative and executive support to the U.S. International Development Finance Corporation (DFC), Office of the Chief Executive (CEO). This position will serve as a key company representative, providing consistent customer service, clerical support, and day-to-day administrative assistance to DFC’s front office and senior leadership.
This is a fully on-site position and requires regular in-person attendance at the DFC office in Washington, DC.
Responsibilities
The Contractor will work for the Office of the Chief Executive (CEO) performs general clerical, administrative and secretarial support services as assigned in support of the DFC mission and provides information related to administrative and procedural matters as follows but not limited to:
Office and Executive Administrative Support:
Manage calendars, schedule meetings, coordinate appointments, and arrange conference rooms or virtual meeting resources, as assigned.
Prepare meeting agendas, attendance lists, briefing materials, meeting packets, and follow-up action-item lists.
Draft, edit, format, proofread, and distribute routine correspondence, memoranda, reports, presentations, and other documents.
Receive, screen, route, and track incoming correspondence, telephone calls, requests, and inquiries.
Maintain electronic and paper files in accordance with DFC records-management requirements.
Support data entry, spreadsheet maintenance, tracking logs, dashboards, and routine reports.
Support the preparation, routing, tracking, and filing of procurement, travel, financial, human-resources, facilities, and administrative documents, as assigned.
Monitor shared email inboxes or service queues and route requests to the appropriate DFC office or authorized individual.
Meeting, Event, and Communication Support:
Coordinate logistics for meetings, training sessions, events, and conferences.
Prepare conference rooms and ensure requested materials, equipment, and participant information are available.
Coordinate with facilities staff, information technology personnel, security staff, and other stakeholders to support meetings and events.
Prepare notes, action items, and follow-up correspondence when requested.
Provide professional support to DFC personnel, external stakeholders, and visitors.
Records and Information Management:
Organize, maintain, and retrieve official and working files.
Ensure documents are accurately named, stored, and retained in designated systems.
Protect sensitive, confidential, proprietary, and personally identifiable information.
Follow DFC procedures for records retention, information handling, and disposition.
Maintain status trackers for assignments, correspondence, deliverables, and office actions.
General Administrative Support:
Order, receive, and organize office supplies and administrative materials, as directed.
Assist with onboarding logistics, workspace coordination, and administrative orientation for new personnel, as authorized.
Support routine administrative research, information gathering, and report preparation.
Perform other administrative tasks within the scope of this PWS that are assigned by an authorized Government official.
Schedule appointments, gives information to callers, takes dictation, and otherwise relieves officials of clerical work and minor administrative and business details. Reserves conference rooms and request facilities services. When required, prepare and/or makes requests for (a) official transportation within and outside Washington D.C. for executive (b) office/conference room reservations for visitors or other personnel.
Compensation
This is a Service Contract Act (SCA)-covered position. The hourly rate is $28.85, plus $5.42 per hour in applicable health and welfare fringe benefits, in accordance with SCA provisions.
Qualifications
At least four (4) years of progressively responsible administrative, clerical, executive-assistant, secretarial, office-management, customer-service, or records-management experience is required.
At least two (2) years of the required experience shall include direct support to senior management, executive leadership, a front office, or a comparable high-visibility professional environment.
Minimum Education – High school diploma or equivalent is required.
Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat, and shared electronic-file or collaboration systems is required.
Strong written and verbal communication skills.
Demonstrated ability to prioritize competing assignments, meet deadlines, maintain confidentiality, and exercise professional judgment.
Create and maintain calendars, spreadsheets, correspondence, reports, meeting materials, tracking logs, and electronic files without extensive Government training.
Preferred Qualifications
Experience in a executive office, C-suite office, or similarly structured corporate or public-sector organization is strongly preferred.
An associate’s degree, bachelor’s degree, or relevant professional certification in business administration, office management, communications, public administration, or a related field is preferred.
Below is the pay range aligned with this position. When creating an offer, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive.
Hourly pay range:
$28.85
—
$28.85 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Responsibilities:
— Work remotely as a founding backend engineer for ViiRaa, a wellness behavior-change platform powered by body intelligence.
— Engage in a 40 hours per week contract position initially.
— Coordinate work with Pacific-hours overlap.
Location: United Kingdom
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The role
FT Academy is the Financial Times' learning business, helping individuals and organisations develop the knowledge, skills and confidence to succeed through world-class professional learning experiences.
Combining the FT's trusted journalism, expert faculty and practical learning design, FT Academy offers executive education, professional development courses, board education and educational resources for schools.
As our business continues to grow, we're bringing our learning products together under a more connected offering, creating an exciting opportunity to support our marketing activity and help us reach new audiences.
We're looking for an organised, creative and enthusiastic Marketing Intern to join our team, reporting to the Head of Marketing, FT Academy UK.
This is a varied, hands-on opportunity to gain practical experience across different areas of marketing, including email campaigns, social media, content creation, digital marketing, audience research and events.
You'll help deliver marketing campaigns across the FT Academy portfolio, including the FT Board Director Programme and FT Executive Programmes, working closely with colleagues in Marketing, Commercial, Operations and Brand & Design.
From writing social media posts and creating marketing emails to researching prospective customers and updating website content, you'll play an active part in supporting our campaigns and commercial objectives.
We're looking for someone curious, proactive and eager to learn. You don't need extensive professional marketing experience – what matters most is your enthusiasm, attention to detail and willingness to develop new skills.
You'll have the opportunity to contribute ideas, take on increasing responsibility and build valuable marketing experience within a growing business at the Financial Times.
Key responsibilities
Marketing campaigns
Support the delivery of marketing campaigns across FT Academy's portfolio, including email, social media and other digital channels.
Help create, build and schedule marketing emails using our email marketing platform.
Coordinate campaign materials and activities to ensure deadlines are met.
Support the promotion of programme launches, webinars, events and other marketing initiatives.
Collaborate with colleagues across Marketing, Commercial and Operations to support campaign delivery.
Marketing operations and research
Conduct online research to identify prospective customers and relevant contacts within target organisations.
Help create, maintain and update marketing contact lists, ensuring information is accurate and well organised.
Support database management, including contact enrichment and audience segmentation.
Follow established data protection and GDPR procedures when handling customer information.
Content and digital marketing
Draft and edit engaging content for emails, social media, websites and other promotional materials.
Support the development of marketing and sales materials, including brochures, presentations and programme information.
Help keep FT Academy's website content accurate and up to date.
Work with the Brand & Design team to coordinate creative assets for campaigns.
Support FT Academy's social media activity and presence at conferences, including promotional materials.
Reporting and optimisation
Help supervise marketing performance across email campaigns, social media and lead generation.
Maintain reports and spreadsheets to guide campaign activity and results.
Contribute ideas for improving campaigns based on results and audience insights.
Required skills and experience
Strong written and verbal communication skills, with an interest in creating engaging content.
Good organisational and time-management skills, with the ability to handle multiple tasks in a timely manner.
Excellent attention to detail and a commitment to accuracy.
A solid understanding of Google Workspace and/or Microsoft Office, particularly Google Sheets or Excel.
An interest in marketing, digital communications and social media.
Confidence working with information, conducting online research and organising data.
A creative, proactive approach and a passion for learning new skills.
The ability to work independently on assigned tasks while collaborating effectively with colleagues.
We welcome applications from people at different stages of their early careers. Previous professional marketing experience or a specific degree is not required.
Desirable
Some experience in marketing, communications or a related area, whether through internships, work placements, university projects or extracurricular activities.
Familiarity with email marketing platforms, content management systems or CRM tools.
An interest in business, professional learning or executive education.
A degree or relevant qualification in marketing, business or equivalent field, although this is not essential.
We recognise that skills and experience can be developed in many different ways and encourage applications from people who are enthusiastic about marketing and keen to learn.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our
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Location: Bellevue
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
SOFTWARE ENGINEER INTERN
BELLEVUE, WA – ONSITE/HYBRID
12 WEEK SUMMER INTERNSHIP (MAY/JUNE - AUGUST/SEPTEMBER 2027)
UiPath is a global leader in business orchestration and automation. Our platform helps enterprises coordinate end-to-end processes across AI agents, robots, people, and systems, with the governance needed to run agentic automation at scale.
As a Software Engineer Intern at UiPath, you will have the opportunity to work side by side with the best and the brightest in the industry. You'll be part of a highly technical team, responsible for design, implementation, and maintenance of software that simplifies and automates business processes. You'll be working with some of the latest technologies and will most definitely learn and grow your skillset.
If you are looking for an opportunity to learn, accelerate your career, and have fun - then we want to hear from you!
WHAT YOU'LL DO AT UIPATH:
- Work closely with other engineers and product managers to envision and deliver product capabilities.
- Ensure our software meets all requirements of quality, security, scalability and high performance
- Participate in and influence our best practices across the engineering organization
- Collaborate with internal teams to identify business goals, technical requirements, and implement solutions to maximize automation and efficiency
- Responsible for delivering service features in a CI/CD agile process
WHAT YOU'LL BRING TO THE TEAM:
- A strong fundamental understanding of Computer Science through pursuit of a bachelor’s, master's, or PhD degree in Computer Science, math, or a related discipline
- Programming knowledge in one or more object-oriented languages (such as C#/C++/Java)
- Experience from previous internships or other multi-person projects, including open-source contributions
- Experience using AI coding assistants (such as GitHub Copilot, Cursor, or Claude) to write, debug, and refactor code, with the judgment to review and test AI-generated output before relying on it
- Ability to learn unfamiliar systems and form an understanding of those systems
- Proficiency in artificial intelligence and machine learning concepts, techniques, and applications is a nice to have
#LI-RW1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: San Francisco; New York
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
Checkout.com http://Checkout.com is looking for a Director, Strategic Account Management to lead the strategy, performance and growth of a portfolio of our most critical clients.
This is a leadership opportunity for an experienced commercial operator who can build trusted merchant relationships, develop a high-performing account management team and turn portfolio insight into sustainable growth. You will help Checkout.com http://Checkout.com become the partner of choice for strategic accounts through exceptional value, expertise and commitment, while setting the direction for account planning, execution and performance.
You will represent the voice of strategic clients across Checkout.com http://Checkout.com, influence senior internal stakeholders and bring together the right teams to solve complex challenges, unlock expansion opportunities and strengthen long-term partnerships.
HOW YOU’LL MAKE AN IMPACT
- Portfolio strategy and growth: Own the strategy for a portfolio of strategic accounts. Anticipate long-term merchant needs and identify opportunities to increase processing volume, net revenue, retention, share of wallet, product adoption and client value.
- People leadership: Lead, coach and develop a team of Strategic Account Managers. Set clear expectations, support career development and build a culture of accountability, collaboration and high performance.
- Commercial and operational ownership: Set portfolio objectives, forecasts and performance indicators. Use data and commercial judgement to create scalable ways of working across account planning, forecasting, escalation management and performance reviews.
- Senior client engagement: Build trusted, multi-level relationships with senior client stakeholders and functional leaders. Create strong senior-level engagement, establish Checkout.com http://Checkout.com as a long-term strategic partner and personally engage where relationships, risk or growth opportunities require additional leadership.
- Strategic planning and governance: Set the standard for account plans, strategic business reviews and joint planning with merchants. Ensure priorities, complex challenges, risks and opportunities are aligned and actively managed across relevant regions and functions.
- Cross-functional leadership: Mobilise Product, Operations, Legal, Risk, Finance, Data Science and other teams around portfolio priorities. Lead coordinated responses to complex merchant challenges, remove internal blockers and improve the end-to-end client experience.
- Product, market and business influence: Bring structured client insight and market intelligence into Checkout.com http://Checkout.com. Influence product and service priorities by connecting client needs, payments trends, competitive dynamics and regulatory developments to actionable recommendations.
- Leadership contribution: Help shape how Checkout.com http://Checkout.com manages and grows its most important client relationships, strengthens its position as a partner of choice and scales a consistent, high-value merchant experience.
WHAT WE’RE LOOKING FOR
- Significant experience leading strategic or enterprise account management, customer success or commercial teams in a B2B environment, ideally within FinTech, payments, technology or another complex, high-growth industry.
- A proven track record of growing strategic accounts through retention, expansion, product adoption and long-term relationship development.
- Experience hiring, coaching and developing high-performing teams, with a clear and inclusive leadership style.
- Strong commercial acumen, including the ability to set strategy, manage forecasts, interpret performance data and deliver against ambitious objectives.
- Demonstrable experience building senior-level engagement with internal and external stakeholders and leading complex commercial discussions.
- Proven ability to build and leverage relationships across strategic customers, partners and the wider payments ecosystem, creating opportunities for insight, collaboration and portfolio growth.
- The ability to move between strategic direction and detailed execution, while maintaining focus across multiple accounts, priorities and workstreams.
- Excellent judgement, problem-solving and influencing skills, with the confidence to lead through ambiguity and manage risk.
- Strong knowledge of e-commerce, payments technologies, market dynamics and the trends shaping the industry.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: New York City
Our sales team is committed to customer centricity by deeply understanding and addressing the unique needs and aspirations of every customer. We deliver exceptional value through tailored solutions, strategic partnerships, and a highly collaborative go-to-market approach. By fostering alignment across marketing, product, and customer success, we engage in value-based selling that enhances every stage of the customer journey. Together, we proactively identify and overcome technical, educational, and competitive challenges—driving long-term growth, retention, and customer satisfaction.
We’re seeking a strategic, high-impact Enterprise Account Executive to drive growth within a portfolio of large, complex organizations, with a particular focus on highly regulated sectors such as Financial Services and Healthcare. Your primary mission will be to land, expand, and deepen relationships with enterprise customers by aligning our solutions to their most critical business, compliance, and operational priorities. This role offers the opportunity to lead sophisticated sales cycles, influence executive stakeholders, and deliver meaningful business outcomes. If you're passionate about building long-term partnerships and navigating complex, regulated enterprise environments, we’d love to connect.
This role can either be fully remote depending on which US state you live in, or based in our New York, San Francisco, or Chicago office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Own and grow a portfolio of Enterprise accounts through strategic account planning, expansion, and renewals.
Lead complex, multi-stakeholder sales cycles with longer deal timelines and larger deal sizes, navigating the intricate security, legal, and compliance review processes typical of regulated industries.
Build and maintain trusted advisor relationships with C-level executives, IT, risk/compliance officers, and business leaders.
Drive revenue by aligning our solutions to customer strategic initiatives and demonstrating measurable business value.
Partner cross-functional with Solutions Engineering, Sales Development, Customer Success, Professional Services, and executive sponsors to execute coordinated account strategies.
Identify new use cases and expansion opportunities throughout the customer lifecycle, including during active terms and at renewal.
Collaborate closely with marketing, product, and customer success to ensure seamless onboarding, adoption, and long-term success.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
4+ years of experience in a B2B closing sales role, with significant experience in Enterprise SaaS sales.
Proven track record of success selling into Financial Services (FinServ/FinTech) and/or Healthcare (Payer/Provider/Life Sciences) verticals.
Deep understanding of the unique challenges, compliance standards, and regulatory environments (e.g., HIPAA, FINRA, SEC, SOC 2) governing these industries.
Proven track record of consistently exceeding quota in complex, high-value deal environments.
Demonstrated success managing large accounts and navigating multi-threaded sales motions.
Strong executive presence with the ability to influence and build trust with senior stakeholders, including C-suite leaders.
Experience with strategic account planning, forecasting, and territory management.
A self-starter who thrives in ambiguity and is committed to continuous improvement.
Ability to quickly learn, synthesize, and consult on new products, industries, and market trends.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the On-Target Earnings (OTE) range is $291,000 - $330,000. The total OTE includes a base salary range of $145,500 - $165,000 and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). These ranges are a guideline; actual base salary and OTE may vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified.
In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
CPT-11691
Administrative & Client Communications Virtual Assistant
Independent Contractor – CPT-11691 Administrative & Client Communications Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A New York City fashion-production business specializing in pattern making, sample making, and small-batch garment manufacturing is seeking an organized Business Support VA to assist with email management, client inquiries, HoneyBook administration, scheduling, and recurring operational tasks.
The business works with clients developing new apparel products, from initial concepts through samples and production. The VA will help keep inquiries and client communications organized so the business owner can devote more time to hands-on production.
The ideal candidate will bring strong written communication, organization, attention to detail, and dependable administrative follow-through. Fashion experience is a plus, but not required for this position.
In addition to administrative support, the VA will assist with ongoing project coordination and deadline tracking, helping ensure client projects move smoothly through each stage of development and production.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Email & Client Inquiry Management
Monitor and organize incoming Gmail messages and client inquiries
Respond to routine messages using approved guidance and templates
Flag urgent, incomplete, or time-sensitive communications
Follow up on unanswered inquiries and missing information
Help ensure prospective clients receive timely initial responses
Draft messages for management review when questions require business-owner input
Draft client project updates and follow up on outstanding information or approvals
Provide a brief daily summary of urgent emails, upcoming deadlines, and outstanding tasks
Prioritize responding to new inquiries promptly to prevent prospective clients from losing interest or moving to other providers.
Extract and organize as much relevant information as possible from prospective clients, including their requested garments or products, project requirements, quantities, timelines, and other relevant details.
Provide initial responses and gather preliminary information so the owner can focus on reviewing project requirements and determining the appropriate next steps.
Proactively remind the owner of pending inquiries, unanswered messages, upcoming deadlines, and outstanding tasks requiring attention.
Help keep the inbox organized and minimize unanswered or overlooked communications.
Handle client communications independently within established guidelines, while seeking the owner's input when business-specific decisions or details require confirmation.
HoneyBook & Client Administration
Review incoming HoneyBook inquiries and completed client forms
Organize client-provided project information and requested services
Track missing details and outstanding onboarding items
Update client records and administrative notes
Maintain organized communication and inquiry statuses
Help coordinate approved next steps after the owner reviews potential projects
Prepare invoices using approved pricing
Track outstanding deposits and client payments in HoneyBook
Monitor outstanding client approvals and payment statuses
Review and manage incoming inquiries submitted through the website's HoneyBook forms, including client-provided project details, timelines, and budgets.
Assist with moving prospective clients through the initial inquiry and appointment-booking process.
Help coordinate the next steps in the client's project workflow, including approved agreements, proposals, and deposit-related follow-ups.
Track the initial 50% deposit and final deposit requirements as part of the client project process, following the owner's instructions.
Maintain client communications and follow-ups throughout the project inquiry and approval stages.
Scheduling, Project Coordination & Operational Organization
Maintain the owner's calendar and scheduled appointments
Organize administrative task lists and outstanding follow-ups
Coordinate routine scheduling and appointment confirmations
Provide daily updates on important inquiries and pending items
Assist with recurring administrative tasks as the position develops
Maintain and update Trello project boards
Monitor upcoming deadlines and project milestones
Track outstanding client approvals, payments, and pending deliverables
Proactively flag urgent items, timeline risks, or tasks requiring the owner's attention
Assist with ongoing project coordination across multiple client projects
Maintain organized client records and project statuses across Gmail, HoneyBook, Trello, and Google Calendar
Prioritize appointment requests and secure available meeting slots based on the owner's calendar and availability.
Proactively manage competing tasks and deadlines, bringing urgent appointments and time-sensitive client requests to the owner's attention first.
Keep tasks moving while awaiting the owner's response by conducting preliminary research or providing clients with an acknowledgment and advising that confirmed information will follow.
Organize and track client projects through the general production workflow, from initial inquiry and consultation to proposal approval, deposit collection, mock-up, revisions, final production, and final payment.
Track client feedback and requested revisions during the mock-up and sample-making stages, escalating significant changes or requests that may require additional charges for the owner's review.
Support coordination of repeat or small-batch production requests from existing clients by keeping project information and follow-up requirements organized.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Administrative, executive support, or customer-service experience required
Excellent written English and professional email communication required
Inbox management and scheduling experience required
CRM or client-management software experience preferred
HoneyBook experience preferred
Experience handling client inquiries and onboarding administration preferred
Fashion, apparel, or creative-industry experience is a plus
Strong organizational and task-management skills required
Project coordination or project management support experience preferred
Experience using Trello or similar project management platforms preferred
IDEAL CANDIDATE PROFILE
Highly organized, proactive, and dependable
Excellent written communicator with strong attention to detail
Friendly and professional when corresponding with prospective clients
Comfortable working independently from established procedures
Able to manage multiple inquiries and competing priorities
Detail-oriented with accurate recordkeeping
Interested in fashion, apparel, or creative businesses
Experienced in tracking deadlines and managing project workflows
Comfortable using project management tools such as Trello
Able to proactively follow up on outstanding tasks, approvals, and client communications
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Gmail / Google Workspace
HoneyBook – Preferred; Training Can Be Provided
Google Calendar
Microsoft Excel / Google Sheets
Email & Task Management Tools
Trello (Preferred)
Work Schedule
Contracted Hours per Week: 10 Hours (Potential to Increase Based on Performance)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible Morning or Midday Coverage – Exact Shift TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week (Potential to Increase Based on Performance)
Daily Working Time: Flexible Morning or Midday Coverage – Exact Shift TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sony Interactive Entertainment is seeking a Senior Technical Program Manager on a contract basis to support engineering teams in Foundational Systems and Experiences Engineering (FSEE).
You will work with application developers, quality engineering developers, release managers, framework engineers, and other partners across teams and regions. You will turn technical goals into coordinated plans, keep decisions and dependencies moving, and improve the predictability of delivery and release management. This is a senior individual contributor role with hands-on ownership of complex, cross-team programs.
Responsibilities
Own programs across internal tooling and framework teams from initiation through delivery, with clear scope, priorities, milestones, outcomes, and accountable owners.
Translate developer, quality engineering, and release management needs into technical requirements and execution plans with engineering partners.
Support development team release management processes by aligning schedules, decisions, risks, and handoffs across participating teams.
Drive prioritization and decisions that balance developer impact, technical constraints, capacity, and delivery timing.
Identify risks early, lead mitigation, and escalate issues with clear options and trade-offs.
Facilitate Scrum ceremonies and adapt Agile practices to help teams plan, execute, and improve their work.
Communicate program health, progress, risks, and decisions to technical partners and senior leaders across regions.
Improve processes and tools that reduce manual coordination and make application onboarding and release more predictable.
Complete an orderly transition with documented decisions, remaining risks, and clear ownership for ongoing work.
Required qualifications
5–7+ years of technical program management, program management, or closely related experience, with demonstrated ownership of complex, interdependent software programs.
Prior hands-on Scrum Master experience and a strong understanding of Agile ceremonies and team execution.
A background in software development or quality engineering, with practical understanding of system design, testing, and delivery workflows.
Ability to work with engineers on architecture concepts, system integrations, CI/CD processes, and technical trade-offs across the software development lifecycle.
Experience coordinating delivery and release readiness across multiple teams with competing priorities and dependencies.
Experience aligning globally distributed, cross-functional teams and influencing decisions without direct authority.
Strong written and verbal communication with technical and nontechnical audiences, including senior leadership.
A record of navigating ambiguity, resolving risks, and driving programs through deployment and handoff.
Preferred qualifications
A bachelor's degree in a technical field or equivalent practical experience.
Experience with internal developer tools, application onboarding portals, engineering frameworks, or quality engineering workflows.
Experience supporting release management processes and CI/CD gating across multiple systems.
Experience applying Scrum, Kanban, or other Agile approaches to programs involving several teams.
Experience improving program management practices, tooling, reliability, or delivery efficiency.
What success looks like
The internal development teams have clear plans and decisions, with risks and dependencies addressed early.
Application developers, quality engineering developers, and release managers spend less time on manual coordination and have a clearer view of application status and next steps.
The development team's release management process has dependable milestones, readiness criteria, communication, and ownership across teams.
Stakeholders trust the program's reporting and decision process, even when priorities or technical constraints change.
Teams retain useful improvements to their delivery practices and a complete handoff for ongoing work.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$72.08
—
$108.15 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sony Interactive Entertainment is seeking a Senior Software Developer on a contract basis for an internal tooling team in Foundational Systems and Experiences Engineering (FSEE). We build tools that help internal development teams onboard, manage, and observe their application releases.
Our goal is to reduce manual effort for application developers, quality engineering developers, and release managers while giving them a clearer view of application status and next steps. You will work directly with these users, from discovery and design through implementation, production support, and handoff. This is a hands-on full stack role for someone who enjoys making capable systems feel simple to use.
Responsibilities
Design, build, test, and maintain the centralized portal and supporting services that internal console development teams use to onboard new applications.
Work with application developers, quality engineering developers, and partner teams to understand onboarding and development pain points, validate designs, and prioritize useful improvements.
Create clear, accessible interfaces that show application status, required actions, and relevant signals from connected systems.
Build secure, reliable backend services and APIs that integrate with systems involved in application onboarding and development workflows.
Collect and track signals from those systems, then implement dependable checks that can be used as gates in CI/CD pipelines.
Automate repetitive steps and surface actionable information to reduce manual coordination and errors.
Add appropriate tests, logging, monitoring, and documentation; diagnose issues and improve performance and reliability in production.
Make pragmatic architecture and implementation decisions, explain trade-offs, and contribute to code reviews and shared engineering practices.
Complete an orderly transition with maintainable code, user guidance, operational documentation, and clear ownership for ongoing work.
Required qualifications
5+ years of professional software engineering experience, or equivalent evidence of designing, shipping, and supporting production web applications.
Strong JavaScript/TypeScript skills and experience with a modern frontend framework such as React, Vue, or Angular.
Experience building backend services in Node.js, Python, or a comparable language, including REST or GraphQL APIs.
Experience with relational or document databases, data modeling, and integrating multiple systems.
Understanding of CI/CD pipelines and experience building or integrating automated checks into development workflows.
Working knowledge of authentication, authorization, automated testing, and practical security and reliability practices for internal applications.
Strong problem-solving and communication skills, with experience collaborating across engineering and other partner teams and documenting technical work clearly.
Preferred qualifications
Experience building developer-focused tools, internal platforms, self-service workflows, or applications for technical users.
Experience with containers, cloud services, or deployment automation relevant to operating internal applications.
Experience designing automated gates from signals produced by multiple systems.
Experience improving accessibility, usability, observability, or performance in internal products.
Curiosity about AI-assisted development and where it can responsibly improve engineering workflows and tool usability.
What success looks like
Internal development teams can onboard new applications through the centralized portal with fewer manual steps.
Signals from connected systems are visible and reliable enough to support the agreed CI/CD gates, with clear handling for missing or inconsistent data.
The delivered tools are secure, usable, tested, and observable.
Users and partner teams have clear documentation and a way to provide feedback.
The owning team has maintainable code, recorded decisions, and a complete handoff for ongoing work.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$75.04
—
$112.60 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco; Washington, D.C.; New York
Engagement: Contractor
Location and travel: San Francisco, New York, or Washington DC; travel to support in-person programs is expected.
About the Team
OpenAI Academy helps people build the knowledge and practical skills to use AI in their work and communities. Through hands-on workshops, online learning, and partnerships with trusted local organizations, we bring AI education to audiences with different needs, backgrounds, and levels of experience.
Within Global Affairs, the Academy team works with colleagues across Customer Education, Technical Success, Communications, and regional engagement teams to create useful learning experiences and lasting community relationships.
ABOUT THE ROLE
We’re looking for an Events & Community Manager to plan and deliver Academy programming and build relationships with the communities we serve. You will manage a portfolio of in-person and online workshops, working with local partners and internal teams from the first planning conversation through delivery and follow-up.
This is a hands-on role for someone who can earn a partner’s trust, turn an idea into a detailed plan, and keep the moving parts of an event on track. You will pair strong event production skills with thoughtful community engagement, helping participants find relevant learning opportunities and stay connected after a session.
IN THIS ROLE, YOU WILL:
- Own end-to-end delivery for assigned Academy events: scope, timelines, budgets, registration, participant communications, venues, vendors, technical requirements, and day-of execution.
- Work with host organizations to understand their audiences, define clear objectives, and confirm responsibilities, recruitment plans, and delivery readiness.
- Coordinate instructors, mentors, and volunteers, making sure they have the schedule, materials, preparation, and information they need.
- Partner with Academy’s learning and instructional colleagues to select appropriate content and adapt the format to the audience.
- Maintain relationships with community organizations, educators, workforce partners, nonprofits, and small-business networks before and after events.
- Coordinate relevant online programming and follow-up resources with Academy colleagues, connecting individual events to continued learning.
- Keep event records, calendars, expenses, and delivery trackers accurate; flag risks and decisions early.
- Gather attendance data and participant and partner feedback, share concise results, and improve the playbooks used across the team.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Have experience independently delivering both in-person and virtual events, including logistics, budgets, vendors, and live troubleshooting.
- Have built productive relationships with community organizations, education partners, nonprofits, or similar groups.
- Can turn broad goals into clear workplans and manage several programs without losing track of details or follow-up.
- Write clear partner communications and keep people informed when plans change.
- Bring sound judgment and a calm, practical approach to live events and competing priorities.
- Care about making learning accessible to people with different levels of technical experience.
- Are curious about AI and comfortable learning new tools; experience with AI literacy or community education is helpful.
Location: San Francisco; Washington, D.C.; New York
Engagement: Contractor
Reporting to: Academy Partnerships Lead
Location and travel: Remote within the U.S., with a preference for candidates based in San Francisco, New York, or Washington, DC; travel may be required for assigned Jams.
About the Team
OpenAI Academy works with nonprofits, educational institutions, community organizations, and other partners to bring practical AI learning to the people they serve. Our Community Trainer Program helps partners develop the capacity to deliver training, while Academy Jams bring participants together for hands-on learning and problem solving.
ABOUT THE ROLE
We’re looking for a Partner Operations contractor to run the day-to-day systems and coordination behind two parts of Academy: our train-the-trainer program and the delivery of Academy Jams. Reporting to the Academy Partnerships Lead, you will keep partner onboarding, cohort administration, records, communications, and program delivery organized and dependable.
This role combines detailed internal operations with hands-on event execution. You should enjoy maintaining accurate systems and closing every follow-up as much as helping a live event run smoothly. The Partnerships Lead sets partner strategy and commitments; you turn those commitments into clear workflows and reliable delivery.
IN THIS ROLE, YOU WILL:
- Run partner and participant onboarding for the Community Trainer Program, including intake, required information, cohort placement, scheduling, access requests, and timely follow-up.
- Maintain accurate partner, trainer, and cohort records across Academy’s approved systems, with clear owners, status definitions, and documentation.
- Coordinate invitations, calendars, reminders, materials, office hours, and participant communications throughout each cohort.
- Track prerequisites, attendance, assessments, teach-backs, and completion against criteria set by instructional colleagues; route readiness and credential decisions to the designated owners.
- Coordinate system access, data handoffs, and operational issues with internal teams and delivery partners, reconciling discrepancies before they affect participants.
- Build and maintain checklists, standard communications, dashboards, and operating procedures that make recurring work easier to execute and audit.
- Manage delivery workplans for assigned Jams, including partner follow-up, location readiness, registration, vendors, staffing, run-of-show materials, and day-of support.
- Coordinate with the Academy Partnerships Lead on partner commitments and with event and instructional colleagues on logistics, content readiness, and facilitator preparation.
- Track expenses, dependencies, and risks; escalate exceptions that require a decision and keep partners informed of next steps.
- Collect program and event feedback, close out records, and recommend improvements to onboarding, cohort operations, and Jam delivery.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Have experience in program operations, partner operations, training administration, or another role where accurate records and consistent execution matter.
- Have supported cohorts, partner networks, or recurring programs involving onboarding, scheduling, participant communications, and completion tracking.
- Notice missing information and conflicting records, and follow through until they are resolved.
- Are confident managing spreadsheets, shared databases, and program systems, with clear documentation and appropriate handling of participant information.
- Have hands-on experience coordinating in-person or hybrid events and can switch from detailed administration to live problem solving.
- Communicate clearly with partners and internal teams, including when you need to surface a missed deadline or unresolved dependency.
- Can prioritize across recurring operations and event deadlines and make capacity constraints visible early.
- Have worked in education, workforce development, nonprofit, or community programs; familiarity with train-the-trainer models is helpful.
Location: Recife, Brazil
Workplace: hybrid
The legal business partners team oversees and manages different legal topics worldwide arising from the day to day operations of inDrive. In doing so, the team drives innovative solutions in close coordination with many internal stakeholders, especially government relations (GR), finance, tax, marketing, the business development teams and local outside counsel. Sustainable business growth and evaluating and managing key business risks are the main priorities for the legal business partners team.
Key Responsibilities
Be responsible for dedicated countries (Brazil plus other dedicated countries);
Legal support for launches in new countries as well as new businesses;
Provide legal advice on different matters such as civil law, media/marketing/advertising regulation, consumer regulation, digital law, contracts/commercial law, fintech, digital employment/labor regulation, digital platforms regulation, dispute resolution/claims, tax etc.;
Monitor and draft analysis of upcoming regulations;
Collaborate on cross-functional projects with other departments to provide comprehensive advice and create solutions;
Provide legal review and legal support to all the marketing/media/advertising campaigns launching in applicable country/countries;
Ensure compliance with regulations applicable to operations of the Company in applicable countries, and develop effective measures for internal and external compliance;
Drafting policies and guidelines;
Manage different types of government authorities requests;
Manage external vendors. Oversee all aspects of third party vendor management in the applicable countries, including execution and implementation of outside counsel guidelines, performance, and timely collection and processing of accruals, and invoices;
Control over budget expenses, reducing budget costs according to the KPIs;
Development of the team, being responsible for participation in professional conferences/events and education (external and internal);
Skills, Knowledge & Expertise
Experience working as in-house legal counsel for technology companies, or law firms providing support for technology companies;
5-6+ years of experience, with a minimum of 2 years of law firm experience;
Bachelor's degree in law, additional education would be a plus;
English language proficiency at C/C level
Strong experience in civil law, media/marketing/advertising regulation, consumer protection regulation, pre-litigation: claims resolution, commercial law/contracts.
Experience in data protection and intellectual property; experience with fintech and tax matters is an additional plus;
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Please note: final benefits may vary by location — country.
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£41,300 - £52,250 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
At Monzo, our customers should receive great service regardless of where it is delivered. Successful partner programmes depend on understanding what is happening in practice and completing the detailed work required to move from an agreed plan to a delivered outcome.
The Partner Programme Delivery Lead exists to investigate the operational reasons behind thematic issues and drive the detailed delivery of agreed projects and workstreams. You will work with data, customer interactions, operational processes, teams and partners to uncover root causes, test assumptions and turn agreed actions into measurable results.
Delivery is expected at every level within the pillar. In this role, most of your time will be spent in the detail of investigation and execution, understanding the operational reasons an issue needs solving and completing the work required to drive the solution forward.
You may own a defined workstream within a larger Manager-led programme or independently deliver a smaller project where the direction, scope and intended outcome are already clear.
🔑 You’ll play a key role by...
Investigation and root cause analysis
Thematic scope & root cause assessment:
Investigate systemic partner-wide issues within agreed focus areas, testing hypotheses to isolate root causes from symptoms and determining whether issues are genuinely thematic or belong within specific domain ownership.
Quantitative data analysis:
Analyse multi-source operational datasets—including customer outcomes, complaints, quality scores, and workflow metrics—to spot underlying trends, exceptions, and performance patterns.
Qualitative field research & journey auditing:
Conduct on-site process shadowing, customer journey reviews, and direct interviews with frontline partner and Monzo teams to evaluate actual operational practices against intended process design.
Evidence synthesis & impact documentation:
Triangulate quantitative and qualitative findings to identify structural drivers (tools, policy, capability, or operating model), clearly documenting root causes, customer impacts, and required next steps.
Detailed project and workstream delivery
Workstream planning & direct execution:
Own the end-to-end delivery of assigned projects and workstreams, translating strategic approaches into detailed delivery plans (milestones, owners, dependencies) and actively executing hands-on tasks to drive momentum.
Cross-functional & partner alignment:
Serve as the day-to-day operational contact across Global Ops, GCOO, and partner teams—leading regular working sessions, setting clear delivery expectations, and constructively challenging missed commitments.
Risk governance & record management:
Proactively identify and resolve risks, issues, and dependencies early, escalating material blockers while maintaining transparent, accurate delivery records and baseline progress tracking.
Operational readiness & BAU handover:
Ensure implementation readiness, monitor post-launch performance to verify intended outcomes materialise, and support stabilisation through to formal transition into business-as-usual.
Insights, recommendations and business cases
Insight synthesis & evidence auditability:
Translate complex investigation findings into root-cause insights and actionable solutions, maintaining a robust evidence trail to validate strategic recommendations and decisions.
Business case & operational analysis:
Author business cases for smaller initiatives and supply detailed analytical inputs—covering costs, benefits, risks, and customer impacts—for Manager-led strategic proposals.
Product & Tech process optimisation:
Deliver operational analysis for Product and Technology proposals, evaluating system enhancements and process simplifications to optimise service delivery.
Leadership communications & stakeholder papers:
Draft clear updates, briefing papers, and executive presentation materials to synthesise analytical data and drive leadership decision-making.
Team and portfolio contribution
Portfolio mobility & cross-functional collaboration:
Partner closely with leads on strategic initiatives while retaining full ownership of assigned workstreams, flexibly deploying capacity across the portfolio as business priorities evolve.
Proactive risk & insight generation:
Identify emerging risks, operational patterns, and areas for investigation, sharing key learnings to refine future program design and global estate decisions.
Pillar standards & capability development:
Drive continuous improvement by establishing consistent analytical and workstream frameworks across the pillar, while proactively expanding expertise in outsourced operations, partner management, and data analytics.
Global on-site engagement:
Travel periodically within the UK and internationally to support on-site investigations, partner discovery, mobilisation, transitions, and operational stabilisation.
🤩 We’d love to hear from you if…
Essential experience independently delivering defined projects or substantial workstreams from initial planning through implementation and handover.
Clear history of working directly with external partners,
proving you would have the confidence to represent Monzo professionally in day to day delivery conversations.
Experience preparing delivery plans, analysis, updates, recommendations or business case content for stakeholder review.
Strong planning and organisation skills, with the ability to coordinate detailed actions, owners and dependencies while maintaining attention to quality.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Strong analytical skills, with the ability to find, interpret and combine data from different sources to answer business questions.
Confidence using spreadsheets, reporting tools and operational data to identify patterns, test assumptions and measure outcomes.
An investigative mindset and the curiosity to understand how work operates in practice.
Experience or confidence undertaking customer interaction shadowing, case reviews, process observation and structured conversations with frontline teams.
The ability to complete structured root cause analysis and distinguish isolated examples from wider operational or partner themes.
Strong problem solving skills, with the ability to move from an unclear issue to evidence based findings and practical proposed actions.
The ability to work independently with limited oversight while recognising when a risk, decision or dependency requires escalation.
Strong stakeholder management skills, with the confidence to coordinate activity and challenge missed commitments across different teams.
Excellent written and verbal communication skills, with the ability to make detailed or complex information clear and accessible.
Sound judgement when balancing pace, customer outcomes, quality, risk, cost and operational practicality.
Experience working in an operational, regulated or customer sensitive environment.
Adaptability and resilience, with the ability to respond constructively when priorities, plans or available information change.
A collaborative approach and willingness to support colleagues across the wider portfolio while retaining accountability for your own delivery.
Experience working with outsourced operations, suppliers or third party partners would be valuable but is not essential.
Experience within financial services, global operations, project delivery, partner mobilisation, transition or customer experience analysis would also be beneficial.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£41,300 - £52,250
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: New York; San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey continues to scale, we’re hiring our first Employee Relations Business Partner to own employee relations across the US. You’ll work closely with our US People Business Partners, managers, and Employment Legal team on performance issues, investigations, and sensitive employee transitions, as well as partner on Global matters
This is a hands-on role with meaningful ownership. You’ll work directly with managers and employees to resolve difficult situations while helping us scale an ER approach that is consistent, practical, and suited to a fast-moving company.
WHAT YOU’LL DO
- Own US employee relations matters from intake through resolution, including performance concerns, conduct and sensitive issues. Work directly with managers and Employment Legal in partnership with the relevant People Business Partner.
- Lead thorough, impartial workplace investigations. Develop investigation plans, conduct interviews, assess evidence, document findings, and coordinate appropriate follow-up.
- Help managers navigate difficult conversations and decisions. Challenge assumptions, distinguish facts from impressions, and provide clear guidance that balances business needs, fairness, and employee trust.
- Be a thoughtful resource for employees. Listen carefully, explain processes and next steps clearly, and handle sensitive information with discretion.
- Partner with Employment Legal and People Business Partners on case strategy, required reviews, employee communications, and implementation of agreed outcomes.
- Build practical tools and improve how we work. Develop case-management practices and manager resources, use case trends to address recurring issues, and develop ad hoc training / programs as relevant.
-
WHAT YOU’LL BRING
- 7+ years of experience in employee relations or related People roles, with substantial hands-on ownership of complex ER matters and workplace investigations.
- Experience managing employee relations in a high-growth technology environment, ideally AI, with exposure to both technical and commercial teams.
- Strong working knowledge of US employment requirements and experience translating legal guidance into practical recommendations.
- Experience across both investigations and ongoing ER advisory work, including performance management, conflict resolution, and sensitive separations.
- Credibility with senior leaders and the confidence to challenge a proposed approach while maintaining trust. You can be direct without being dismissive and empathetic without avoiding the difficult message.
- Strong writing, organization, and judgment. You can manage competing priorities, maintain clear records, and explain your recommendations.
- A low-ego, high-ownership approach. You’re comfortable operating through ambiguity, building what is missing, and adapting your approach rather than defaulting to a playbook.
COMPENSATION
$165,400 - $248,200 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
At Monzo, our customers should receive great service regardless of where it is delivered. Turning our partner estate direction into successful outcomes requires clear programme design, coordinated delivery and strong ownership across teams and partners.
The
Partner Strategy and Delivery Manager
exists to determine how agreed priorities will be tackled. You will turn a strategic focus area or business outcome into a clear programme approach, define what needs to happen and lead the work through delivery, stabilisation and handover.
Delivery is expected at every level within the pillar. In this role, most of your time will be spent designing how an agreed priority will be tackled and leading the resulting project or programme.
You will contribute evidence and recommendations that can influence future priorities, and you will remain sufficiently close to the detailed delivery to ensure the approach works in practice.
🔑 You’ll play a key role by...
Programme design and definition
Programme strategy & scoping:
Translate strategic objectives into clear, actionable delivery roadmaps—defining scope, workstreams, sequencing, success metrics, and required analytical inputs for complex initiatives.
Integrated planning & governance:
Establish end-to-end plans, milestones, and proportionate governance models to manage dependencies, guide cross-functional inputs, and maintain clear stakeholder visibility.
Agile adaptability & BAU transition:
Design implementation, stabilisation, and handover strategies from kickoff, dynamically adapting programme parameters as business conditions evolve to ensure seamless transition to BAU.
Analysis, recommendations and business cases
Problem structuring & root cause analysis:
Deconstruct ambiguous strategic issues into clear workstreams, synthesising operational data, partner insights, and team findings to isolate systemic estate themes from domain-specific matters.
Holistic solution design:
Evaluate estate-wide processes, services, and locations to build practical, evidence-based options that clearly articulate trade-offs, operational impacts, and strategic pathways forward.
Business case ownership:
Own the development of robust business cases, thoroughly detailing customer value, financial costs, operational benefits, dependencies, risks, and counterfactual impacts.
Product & Tech integration:
Partner with Product and Technology leads to design system and process optimisations that maximise operational efficiency, customer experience, and commercial return.
Executive decision support:
Author high-impact program proposals, decision papers, and leadership presentations to drive clarity and enable informed executive decision-making.
Programme delivery
End-to-end delivery & cross-functional coordination:
Lead complex programmes from kickoff through to realised outcomes, serving as the primary point of contact coordinating workstreams, dependencies, and key decisions across Global Ops, GCOO, and partner organisations.
Partner alignment & hands-on leadership:
Direct partner working sessions to set delivery expectations, maintaining active hands-on involvement in critical path tasks while constructively challenging delays and ownership gaps.
Governance, risk & benefit tracking:
Embed customer, risk, regulatory, and resilience standards throughout programme design, continuously tracking performance against target metrics and adjusting execution to guarantee benefit realisation.
Stabilisation, BAU transfer & post-implementation review:
Oversee implementation and stabilisation through to formal BAU handover—ensuring documented ownership and metrics—and conduct post-delivery reviews to capture strategic learnings for future initiatives.
Team and portfolio contribution
Matrix leadership & coaching:
Guide more junior colleagues across program workstreams, providing clear strategic context, quality assurance, and constructive coaching while empowering autonomous delivery.
Pillar standards & strategic insight:
Share emerging risks, dependencies, and themes with the Strategy Lead while contributing to consistent, pillar-wide governance, business case, and benefit-tracking frameworks.
Cross-operational execution & mobility:
Lead ad-hoc cross-functional initiatives across teams and partners, traveling periodically across UK and international locations to support discovery, sourcing, mobilisation, and stabilisation.
🤩 We’d love to hear from you if…
Significant experience designing and delivering complex projects or programmes across multiple teams, stakeholders and external partners.
Essential experience working with outsourced operations, suppliers or third party partners.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Proven ability to take an agreed strategic priority or ambiguous problem and turn it into a clear programme approach and route to delivery.
Strong programme design and delivery skills, including scope definition, workstream design, planning, governance, risk management, dependency management, success measures and handover.
Experience setting meaningful programme outcomes, measures and expected benefits and monitoring delivery against them.
Strong analytical and problem solving skills, with the ability to bring together quantitative and qualitative evidence and turn it into a clear recommendation.
Experience developing or owning high quality business cases, proposals and decision materials.
Sound commercial and operational judgement, with the ability to balance customer outcomes, quality, risk, resilience, flexibility, cost and long term value.
Proven ability to influence leaders, operational teams and external partners across organisational boundaries.
Strong stakeholder leadership skills, with the ability to create clarity, resolve ambiguity and maintain momentum across a complex programme.
Confidence leading partner conversations and constructively challenging missed commitments or weak outcomes.
Excellent written and verbal communication skills, including the ability to structure complex information into clear proposals, papers and presentations.
The ability to coordinate and challenge the work of others while coaching and supporting less experienced colleagues.
Strong organisation and prioritisation skills, with the ability to manage changing priorities and several dependencies without losing focus on the intended outcome.
Experience working in a regulated or customer sensitive environment, with sound judgement on customer impact, governance and control.
A collaborative and challenging approach, with the confidence to question assumptions, address difficult issues and bring stakeholders together around a clear outcome.
Experience within financial services, global operations, partner estate planning, mobilisation, transition or Product and Technology enabled operational change
would be particularly valuable.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£51,200 - £64,700
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Syracuse, NY
leadLondon
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УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
seniorCanada, Waterloo, ON
seniorCanada, Waterloo, ON
San Francisco; Washington, D.C.; New York
San Francisco; Washington, D.C.; New York; Location and travel: Remote within the U.S., with a preference for candidates based in San Francisco, New York, or Washington, DC; travel may be required for assigned Jams