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Location: Sioux Falls, SD Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As an Operations Manager at Via, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience. **This is a fully in-person position with the expectation that you will be onsite 5 days per week.** What You’ll Do: Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life Who You Are: Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences Mission driven, motivated by expanding access to transportation and improving how communities move You possess a deep understanding of the unique challenges of fixed-route transit, including managing time-point adherence, breakdown escalations, and the logistical complexities of run scheduling for large-scale operations You have a proven track record of managing and retaining professional CDL drivers, emphasizing a culture of safety and compliance (DOT/FMCSA) while maintaining high morale in a high-pressure environment Able to commute to the Sioux Falls area 5 days a week Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $65,000-$90,000 / per year. We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Vancouver, BC At Asana, security is foundational to our mission of helping teams work together effortlessly. Our security team protects Asana's employees, users, and customers by proactively addressing threats, ensuring compliance, and fostering a culture of security throughout our product and operations. As the Security Risk Engineer, you will own Asana's internal security risk management program end-to-end. This is a senior role for someone who goes beyond frameworks and checklists — you will engineer the quantitative and automated foundations that let Asana continuously measure and make confident decisions about security risk. You'll build the systems and processes that make risk scalable, not just the policies that describe it, and serve as a trusted advisor to senior leadership. This role is based in our Vancouver, BC office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements What you'll achieve Own Asana's security risk management program: Design and continuously mature a quantitative risk framework — including risk scoring methodologies, likelihood and impact modeling, and risk appetite thresholds — that enables consistent, data-driven risk decisions across the organization. Build and maintain a living risk register: Own Asana's central security risk register, developing KRIs, tracking trends over time, and driving accountability for risk treatment and remediation with business and technical owners. Automate risk identification and monitoring: Design and implement automated data pipelines and integrations that continuously surface security risks — pulling signals from vulnerability scanners, cloud security tooling, SIEMs, and third-party risk sources — so Asana's risk posture is always current and not dependent on manual review cycles. Deliver quantitative risk reporting: Develop executive-level dashboards that communicate security risk in business terms — probability, potential impact, cost of control vs. cost of breach, and residual risk exposure — to inform investment and prioritization decisions. Partner cross-functionally on risk: Act as the primary security risk partner to Legal, Privacy, Finance, and Engineering. Influence security investment decisions and build a culture of risk awareness across the company. About you 7+ years of experience in information security with a strong focus on security risk management and GRC. Demonstrated experience building or leading a security risk management program — not just contributing to one. Hands-on experience with quantitative risk methodologies such as FAIR, risk scoring models, or statistical risk analysis. You back up risk ratings with numbers, not just color codes. Hands-on experience scripting or building automation to integrate security tooling, build data pipelines, or automate risk monitoring — you've built things, not just directed others to build them.Deep knowledge of security frameworks including NIST CSF, NIST SP 800-30, ISO 27001, SOC 2, and FedRAMP. Proven ability to develop risk metrics, KRIs, and executive-level reporting that drives decision-making. Strong understanding of cloud environments and SaaS architecture — enough to have credible risk conversations with technical teams. Excellent communicator who can translate technical risk findings for both engineering teams and C-suite stakeholders. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity and decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer For this role, the estimated base salary range is between $158,000–$180,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. In addition to base salary, your compensation package may include equity and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: Jersey City, New Jersey Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care. The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD. We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. - Compass Pathways Job overview : The Manager, Revenue Accounting will play a key role in preparing Compass Pathways for the transition from a clinical-stage biotechnology company to a commercial organization. This role will establish and ultimately manage scalable revenue accounting processes, policies, systems and controls in support of potential commercialization. The successful candidate will lead the accounting framework for the order-to-cash cycle, including revenue recognition, gross-to-net accounting, customer and distribution arrangements, accounts receivable and related financial reporting. The role will partner closely with Commercial Operations, Market Access, Supply Chain, Legal, FP&A, Tax, Finance Operations and external advisors to ensure evolving commercial arrangements are appropriately reflected in the Company’s accounting and control environment. Must have experience working in house at a biotech or pharma company. Location: Remote on the East Coast in the United States. Reports to: Accounting Senior Management. Roles and responsibilities ( Include but are not limited to ): Lead the development and implementation of scalable revenue accounting processes, policies and controls in preparation for potential U.S. commercialization Own accounting assessments of commercial arrangements under ASC 606, Revenue from Contracts with Customers, including customer contract reviews and documentation of significant accounting judgements Develop and maintain the Company’s gross-to-net accounting framework, including methodologies for estimating and recording applicable commercial and governmental rebates, discounts, chargebacks, distribution fees, returns and other deductions from gross revenue, and coordinate the sourcing, validation and processing of data used in gross-to-net estimates and accruals Partner with Commercial Operations, Market Access, Legal and Supply Chain to evaluate proposed pricing, contracting, distribution, specialty pharmacy and other commercial arrangements and identify accounting, data and control implications Establish accounting processes for product sales through relevant distribution and pharmacy channels, including revenue recognition, inventory movement, reconciliation of channel data, customer payment terms and accounts receivable, in partnership with our 3PL and/or other operational process owners Lead the revenue accounting workstream, identifying accounting, systems, data and control requirements associated with first potential product launch and help drive cross-functional launch-readiness activities Own or oversee monthly and quarterly revenue accounting activities, including journal entries, account reconciliations, gross-to-net accruals and related account analyses Develop and maintain revenue-related accounting policies, technical accounting memos and audit-ready documentation supporting significant estimates, judgements and changes in assumptions, including the methodologies, data and controls supporting gross-to-net reserves Establish processes to ensure timely Finance review of new or modified commercial agreements, including identification of revenue recognition, gross-to-net, systems and internal control implications prior to execution Establish and maintain SOX-compliant controls over revenue, gross-to-net estimates, accounts receivable and related commercial processes, including preparation and retention of complete, audit-ready control evidence Develop processes to compare actual gross-to-net activity with recorded estimates, analyze variances and refine assumptions as commercial experience develops Support financial statement disclosures and management reporting related to revenue and associated balance sheet accounts Partner with external auditors and advisors on revenue accounting matters and provide supporting documentation for quarterly reviews, annual audits, and control testing Partner with Finance Operations, IT and Commercial Operations teams to define the systems, master data, interfaces and reporting required to support the order-to-cash process Establish processes to capture and reconcile data received from distributors, specialty pharmacies, third-party logistics providers and other commercial partners Work with FP&A to support revenue and gross-to-net forecasting, assess accounting assumptions and explain actual-to-forecast variances Collaborate with Supply Chain on the interaction between revenue recognition, inventory and cost of goods sold, including relevant transfer of control considerations Identify opportunities to automate revenue accounting processes, improve data integrity and strengthen controls as commercial transaction volumes increase Candidate Profile: Bachelor’s degree in Accounting, Finance or a related field; CPA or equivalent professional accounting qualification strongly preferred Approximately 7 or more years of relevant accounting experience, with flexibility depending on the level of the successful candidate Strong technical knowledge of U.S. GAAP, particularly ASC 606, with demonstrated experience applying revenue recognition guidance to commercial arrangements and variable consideration Hand on experience with U.S. pharmaceutical or biopharmaceutical product revenue accounting, including gross-to-net accounting and related reconciliations and controls Experience supporting quarterly and annual financial reporting, external audits with hands-on experience owning and operating SOX controls and preparing supporting documentation in a public company environment Strong analytical skills and the ability to develop and document significant accounting estimates and translate complex commercial arrangements into clear accounting conclusions and operational processes Demonstrated ability to work independently, build new processes, partner effectively with Finance and non-Finance stakeholders and communicate technical accounting matters clearly Experience preparing a biotechnology or pharmaceutical company for its first commercial product launch is strongly preferred Knowledge of pharmaceutical gross-to-net arrangements, including payer rebates, government programs, chargebacks, returns, discounts and distribution-related fees, and experience accounting for and reconciling government and commercial rebate activity is highly preferred Experience with specialty pharmacy, specialty distribution and/or third-party logistics models is preferred Experience implementing or enhancing ERP, revenue, gross-to-net or other commercial accounting systems is preferred Public accounting and SEC reporting experience are preferred Demonstrates Compass values Compensation Description (annually): Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. 【Base salary per annum】: $140,000 — $190,000 USD Benefits: For an overview of our benefits package and compensation information, please visit  " Joins us - Our Benefits ". These include f lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health. Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship : Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is seeking a proactive, resourceful Executive Assistant to support multiple VPs. You bring a “no task too big, no task too small” mindset, sound judgment, and ease in a fast-paced environment. You'll partner closely with the VP and teams across Harvey, work autonomously to keep the business moving, and handle everything with discretion. WHAT YOU'LL DO - Keep operations running on time while protecting team culture, connection, and morale - Anchor the team and keep momentum going while your executive travels - Plan complex multi-destination itineraries that minimize friction across time zones - Manage a complex calendar: team syncs, customer and prospect meetings, and company events - Connect your executive with internal teams, partners, and customers, keeping communication timely - Own meeting prep: agendas, materials, action items, and follow-up - Take on ad hoc projects, bringing structure and driving them to done - Support deck and presentation prep, from formatting to content coordination WHAT YOU HAVE - Experience supporting Director- or VP-level leaders in a high-growth environment - Strong judgment and organization: you prioritize well, solve problems independently, and decide confidently on your executive’s behalf. - A proactive, adaptable mindset: you anticipate needs and take initiative - Excellent written and verbal communication, including executive-level messaging - Executive presence and credibility with senior leaders and external stakeholders - A collaborative approach and a knack for building relationships across Harvey - Exceptional discretion and trustworthiness with confidential information, including executive travel, org changes, and financials This is an in-office role based in New York or San Francisco, with an expectation of being onsite at least three days per week, and additional days as needed based on business priorities. COMPENSATION $127,600 - $175,500 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.   #LI-TA1   Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is seeking a proactive, resourceful Executive Assistant to support multiple VPs. You bring a “no task too big, no task too small” mindset, sound judgment, and ease in a fast-paced environment. You'll partner closely with the VP and teams across Harvey, work autonomously to keep the business moving, and handle everything with discretion. WHAT YOU'LL DO - Keep operations running on time while protecting team culture, connection, and morale - Anchor the team and keep momentum going while your executive travels - Plan complex multi-destination itineraries that minimize friction across time zones - Manage a complex calendar: team syncs, customer and prospect meetings, and company events - Connect your executive with internal teams, partners, and customers, keeping communication timely - Own meeting prep: agendas, materials, action items, and follow-up - Take on ad hoc projects, bringing structure and driving them to done - Support deck and presentation prep, from formatting to content coordination WHAT YOU HAVE - Experience supporting Director- or VP-level leaders in a high-growth environment - Strong judgment and organization: you prioritize well, solve problems independently, and decide confidently on your executive’s behalf. - A proactive, adaptable mindset: you anticipate needs and take initiative - Excellent written and verbal communication, including executive-level messaging - Executive presence and credibility with senior leaders and external stakeholders - A collaborative approach and a knack for building relationships across Harvey - Exceptional discretion and trustworthiness with confidential information, including executive travel, org changes, and financials This is an in-office role based in New York or San Francisco, with an expectation of being onsite at least three days per week, and additional days as needed based on business priorities. COMPENSATION $127,600 - $150,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-TA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams. The difference you’ll make You’ll sit in the Product Marketing team, reporting to the Head of Product Marketing. You’ll work closely with our international commercial teams alongside Product, Design, Research, and Engineering to champion our international customers, identify what drives their booking choices, and uncover where loveholidays can win. Together, the team will turn customer empathy and market intelligence into high-impact proposition improvements and rapid experimentation that accelerate growth across key international markets, starting with a strong focus on Germany and the Netherlands. The Product Marketing team acts as the critical bridge between local market dynamics and core platform execution. Collectively, the team combines qualitative customer research with deep commercial analytics to evaluate competitor models, diagnose performance gaps across the end-to-end booking journey, and define high-value opportunities that scale effectively across borders. Product Marketing sits within our Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers. Your day-to-day: INTERNATIONAL CUSTOMER AND COMPETITOR EXPERTISE - Build a deep understanding of customers in each international market: their needs, motivations, booking habits, expectations and barriers to choosing loveholidays. With a specific focus on Germany and the Netherlands. - Get hands-on with customer research, feedback and the end-to-end holiday journey, building real empathy and bringing the international customer’s voice into decisions across the business. - Understand competitor propositions and business models in detail. Experience their products, assess how well they meet local customer needs and identify where we need to close gaps or offer something more compelling. - Share customer and competitor insight broadly, helping teams distinguish between needs shared across markets and differences that require a local approach. MARKET PERFORMANCE AND OPPORTUNITIES - Understand performance by market, customer segment and stage of the journey, working with commercial and analytics teams to connect customer behaviour with conversion, repeat booking, customer satisfaction and commercial outcomes. - Identify where our proposition and experience are strong or weak, combining performance data with customer and competitor evidence to understand why. - Prioritise opportunities with clear recommendations on the customer problem, expected impact and how we will measure success. HANDS-ON EXPERIMENTATION AND IMPROVEMENT - Propose and run tests with international commercial and platform teams, taking opportunities from an initial hypothesis through to execution, measurement and a decision on what happens next. - Test changes to our proposition, messaging and customer experience, from how we explain our value to how customers search, book and manage their holiday. - Use results to refine our approach, stop ideas that do not work and build evidence for wider investment in those that do. A PLATFORM THAT SCALES INTERNATIONALLY - Translate international customer needs and market opportunities into clear proposition and experience requirements for product, design and engineering teams. - Work with platform teams to influence priorities and shape solutions that address local needs while building capabilities we can reuse across markets. - Identify where our platform limits international growth, including gaps in localisation, content, payment options, trust and the post-booking experience, and work with teams to test and address them. - Bring evidence from current markets into future market planning, helping teams understand what can scale, what needs to adapt and what we should validate before launch. Your skillset: - You have significant experience in product marketing, proposition development, growth or a closely related discipline within a consumer-facing digital business, including work across international markets. - You are a customer expert. You go beyond research decks, spend time understanding real behaviour and can explain how needs differ between markets and customer segments. - You understand competition at the proposition level: why customers choose one provider over another, how different businesses deliver value and what that means for our own choices. - You are confident working with data. You can interpret market and customer performance, ask the right questions and combine quantitative and qualitative evidence into a clear point of view. - You have a track record of hands-on experimentation. You can turn an opportunity into a testable hypothesis, work with others to deliver it and use the results to decide what to do next. - You know how to work with product, design and engineering teams, translating customer needs into clear problems and requirements and balancing local relevance with platform scalability. - You communicate clearly and lead through influence. You build momentum across commercial and platform teams and challenge assumptions constructively. - You are comfortable moving between setting direction and doing the work. You bring curiosity, sound judgement and personal ownership of results. - Experience in B2C eCommerce is critical, travel experience is desirable - Fluency in one or more European languages, especially German highly desirable The interview journey: - Intro with a member of the Talent Acquisition team - 30 mins - Virtual 1st stage with Hiring Manager - 45 mins - Final stage with key stakeholder/s including a task to present, in office - 2 hours Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Access to our electric vehicle salary sacrifice scheme - Cycle to work scheme, season ticket loan and eye care vouchers   Our commitment to inclusion At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.

Location: Geneva, Switzerland Workplace: hybrid Location: Based in Geneva or within approximately +/- two (2) hours from Geneva Contract: Fixed term at 100% - It is a mandated role (currently 3+3 years) Starting date: 01st of March 2027 Deadline to apply: 17th of November 2026 eob - Please note that this deadline has changed. Compensation and Benefits: MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract *By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that. At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics. MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour. We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process. MSF International Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested. I. CONTEXT Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organisation providing emergency assistance to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters, based solely on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity whose membership is composed of all MSF associations. It hosts the International Secretariat, supports the International Board, facilitates coordination across the MSF movement, and provides shared services and initiatives as mandated by the movement. Within MSF International, the International Office acts as the Secretariat of the International Board (IB) and operates under the direct management of the International Secretary General (ISG). MSF International also provides administrative and operational support to movement-wide initiatives and services, including MSF Access. II. PURPOSE OF THE JOB The MSF International Managing Director is a senior executive role responsible for institutional leadership, stewardship of resources, and organizational performance of MSF International as a legal entity serving the MSF movement. The role ensures that MSF International: Effectively implements -within the scope of MSF International - the MSF International Multiyear Plan and SPARC (MSF-wide Strategic Planning, Accountability and Resource Cycle) and supports the International Board and the International Secretary General in their governance roles and responsibilities. Provides high quality, well governed services to the MSF movement, as mandated by the Full ExCom (executive committee); Operates with strong systems of governance, accountability, risk management and duty of care; Has robust, transparent and efficient governance, financial, human, and knowledge systems; Operates as a coherent, inclusive, and accountable internationally distributed organization; Models MSF values in leadership, equity, duty of care, and ethical management; Ensures that the decisions taken by the Board of Directors of MSF International and its implementation is compliant with the Articles of Association, the internal regulations, as well as Swiss standards and Swiss laws, for as long as the registered office is in Geneva, Switzerland. The MSF Management Director acts as a strategic partner to the International Secretary General, providing leadership on transversal and institutional topics with regards to the management of MSF International. III. ACCOUNTABILITIES 1. Strategic Leadership and Implementation of MSF International (Multi‑year Plan & SPARC): Lead the translation of MSF International and movement strategic priorities into clear objectives, organisational plans, policies and resourcing within MSF International; support cross‑functional initiatives required by international platforms as needed to deliver the Multi‑Year Strategic Plan and SPARC commitments. Expected result: MSF International delivers on agreed strategic priorities and SPARC commitments through coherent plans, measurable milestones and coordinated delivery across functions and movement partners. a. Contribute to the development of MSF International Multi‑year Strategic Plan and SPARC within MSF International’s mandate and scope and translate strategic priorities into concrete organisational objectives, policies, systems and resource allocations, ensuring coherence across functions and services. b. Supports cross‑functional and transversal initiatives required to deliver common strategic priorities and SPARC‑related commitments. c. Contribute to movement-wide discussions on harmonization, efficiency and shared services. d. Sets up and tracks implementation plans, including key milestones, indicators, and risks. Support the ISG in reporting to the International Board and relevant Standing Committees, and contribute to SPARC’s Monitoring & Evaluation Framework and Expense Steering Process for functions and services managed within MSF International’s scope. e. Deputize for the ISG as required, within agreed scope and representation mandates. f. Represent MSF International to key stakeholders, partners and external audiences as required, and build relationships that protect and advance MSF's institutional interests. 2. Governance, legal compliance, accountability and risk management for MSF-International: Ensure robust governance implementation, statutory compliance and effective risk management systems for MSF International as a Swiss legal entity and for services delivered on behalf of the movement; prepare governance-level advice and support Board decision-making. Expected result: International Board and executive decisions are supported by timely, compliant and risk‑informed advice; MSF International statutory obligations and legal requirements are met and organisational risks are identified and mitigated. a. Act as senior management liaison to the ISG, the International Board and Standing Committees on matters related to MSF International organisational governance, resources, risk, compliance and organisational performance. b. Ensure robust systems of internal control, risk management and accountability, are in place and functioning for MSF International, in line with legal, fiduciary and associative obligations, including preparedness for critical incidents directly affecting MSF International. c. Lead or support organizational responses to critical incidents directly affecting MSF International, including HR, legal, reputational, safeguarding or security‑related situations. d. Ensure that MSF International fulfils its statutory responsibilities as a Swiss legal entity and that appropriate legal, administrative and governance support is obtained for decisions of the IB in light of the International Statutes, the Internal Regulations, and Swiss standards and law. Ensure compliance with applicable laws and regulations regarding daily management of MSF International. e. Oversee compliance with GDPR and Swiss data protection law, promoting a culture of privacy and responsible data use. f. Ensure appropriate legal review of all contracts and agreements directly involving MSF International and including those through which it delivers services to the movement, in accordance with MSF’s rules and policies, as well as Swiss law. g. Design, implement and monitor the effectiveness of internal control systems and procedures; ensure that MSF International risks are identified and registered and ensure that mitigation measures are discussed and incorporated in the respective departments annual plans. 3. Services to MSF: Provide executive stewardship of movement-wide services mandated to MSF International, ensuring clear service governance, defined accountabilities and cost‑effective delivery. Expected result: Movement services operate to agreed service charters and KPIs, with transparent costs and reliable delivery that meet sections' needs and contractual obligations. a. Provide executive leadership and stewardship over services mandated to MSF International in support of the MSF movement, ensuring they are clearly governed, fit for purpose, cost‑effective and appropriately funded. b. Ensure that roles, responsibilities, decision‑making authority and service boundaries between MSF International and MSF sections are clearly defined and communicated, balancing interoperability and mutualization objectives with the sections and ODs autonomy. c. Establish and monitor service governance and performance frameworks, including service charters, KPIs, cost‑sharing arrangements and escalation mechanisms where relevant, and ensure transparency. d. Facilitate structured dialogue with MSF sections to identify service needs, manage expectations and address risks or performance issues. 4. Financial stewardship and institutional integrity: Oversee budgeting, financial planning, statutory accounts, audits and financial controls; ensure alignment of resources with strategic priorities and manage institutional financial and insurance arrangements. Expected result: MSF International maintains sound financial health, regulatory compliance and transparent resource allocation that supports strategic objectives. a. Provide executive oversight of budgeting, forecasting and financial reporting for MSF International. b. Ensure alignment between strategic priorities (including SPARC) and resource allocation. c. Oversee statutory accounts, audits, financial policies and compliance with Swiss GAAP, tax and VAT requirements. d. Oversee relationships with external auditors, financial advisors and legal counsel. e. Oversee institutional insurance coverage and financial risk mitigation. Manage the full suite of institutional and corporate insurance coverage for MSF International. f. Oversee legacies and donations earmarked for MSF International 5. People, culture and organisational development: Oversee people strategy, workforce planning, performance management, leadership development and organisational design to foster an inclusive, safe and high‑performing culture across a distributed workforce. Expected result: A diverse, supported and capable organisation with clear succession pathways, strong performance management and a positive organisational culture. a. Provide strategic leadership over human resources management, organizational design and workforce planning. b. Ensure a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. c. Oversee performance management, leadership development and succession planning. d. Ensure a lively MSF International culture despite the geographical spread, including through adequate internal communication. e. Lead organisational development, when necessary, to ensure the organisational structure remains fit for purpose and appropriate for a well-functioning office. f. Manage institutional relationships with MSF sections hosting MSF International staff and ensure coherent frameworks for hosting, contracting, payroll and staff integration. g. Ensure appropriate information governance and that knowledge management systems support collaboration, institutional memory and organizational learning, including learning from strategy and SPARC implementation. h. Liaise regularly with the Staff Committee of MSF International. IV. AUTONOMY, COMPLEXITY The MSF International Managing Director operates with a high degree of autonomy to think, interpret and act within the strategic direction set by the International Secretary General, the International Board and the governance framework of MSF International. The role is required to make independent judgements on organisational priorities, resource allocation, risk mitigation, service performance, people matters and operational responses, often in situations where issues are sensitive, cross-functional and without straightforward precedent. The complexity of the environment is significant: the postholder works across a federated MSF movement with multiple stakeholders, distributed teams, hosted staff arrangements and diverse section interests, while also ensuring compliance with Swiss legal and regulatory requirements, internal governance rules, financial and HR procedures, safeguarding standards and data protection obligations. Success therefore depends on balancing institutional coherence, legal and procedural rigour, and service effectiveness with diplomacy, sound judgement and the ability to operate in ambiguity. V. SAFEGUARDING REQUIREMENTS FOR THE ROLE The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it (without investigating it) to protect others. Ensure respectful management and communication at all levels. Ensure that staff and consultants under their supervision understand their responsibilities with respect to required behaviour and report abuse while working for MSF by reinforcing and regularly discussing expected standards of behaviour. Welcome complainants, understand how to guide colleagues to appropriate channels, promote and create an environment that does not tolerate abuse or inappropriate behaviour. Guide colleagues to the correct process without investigating. Ensure that staff know how to complain and keep staff updated on reporting mechanisms. Education Master’s degree in management, humanitarian affairs, political sciences, or a related field, or equivalent senior-level professional experience Experience Extensive senior leadership experience (General/Executive Director, Deputy Director or Director of a major organizational function) in a complex and large international and decentralised organisations MSF experience is a major asset Proven ability to operate at Board and executive level Strong people leadership, including conflict management and change leadership Solid expertise in financial oversight, governance and organisational systems Experience with equity, diversity and inclusion strategies Knowledge Strong commitment to MSF’s humanitarian principles and associative values. High level of integrity and ability to handle confidential and sensitive matters. Knowledge of Swiss legal, institutional, employment, financial and data protection frameworks is an asset. Familiarity with governance of associations and federated movements is an asset. Proven ability to lead cross-functional and institutional change. Comfortable leading teams across different locations and liaising with stakeholders at all levels. Excellent written and verbal communication, able to communicate complex or sensitive matters clearly, concisely, and professionally. High level of discretion, judgement, and emotional intelligence, and the ability to build a strong network across an organisation. Confident decision‑making and the ability to act autonomously as appropriate. Flexible team player, willing to adapt to changes, and confident tackling unfamiliar challenges across multiple domains of knowledge/experience. Languages Excellent English (written and spoken) is essential. French highly desirable, and other MSF languages are further assets. Only shortlisted candidates will be contacted. By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.

Location: Mexico City Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ABOUT THE ROLE The Team Lead, Merchant Operations will lead approximately seven specialists across two teams: Merchant Care and Merchant Configuration. The role is responsible for creating a supportive, accountable, and high-performing team environment while ensuring the teams deliver against agreed service levels and quality expectations for Checkout.com http://Checkout.com merchants serving the US market. This is primarily a people leadership role. You will coach and develop team members, manage performance and capacity, support escalations, and keep your manager informed about team health and operational performance. You will partner with senior analysts and functional stakeholders for deeper technical, configuration, and process expertise rather than acting as the sole technical owner yourself. WHAT YOU WILL DO People leadership and team development - Directly manage and develop specialists across Merchant Care and Merchant Configuration. - Set clear expectations and create regular coaching, feedback, and development routines. - Conduct performance conversations and address performance or conduct concerns promptly and fairly. - Support onboarding, capability building, cross-training, and succession planning. - Foster an inclusive, collaborative team culture aligned with Checkout.com http://Checkout.com values. - Monitor engagement, morale, workload, and coverage; raise risks and coordinate solutions with your manager. Service performance and operational visibility - Monitor team performance against agreed SLOs, SLAs, quality expectations, and other relevant measures. - Provide a concise weekly update covering performance, trends, risks, and the reasons for any missed targets. - Use operational data and team feedback to identify coaching needs, capacity risks, and recurring escalation themes. - Coordinate with senior analysts and partner teams when issues require deeper technical or process expertise. - Help maintain consistent ways of working across Merchant Care and Merchant Configuration without becoming the day-to-day technical owner of either function. Escalation and stakeholder leadership - Act as a people and service escalation point for complex or sensitive merchant-support situations. - Communicate clearly with internal stakeholders about ownership, progress, risks, and next steps. - Partner with the manager, senior analysts, and relevant teams to resolve blockers and protect the merchant experience. - Support readiness for team changes, product updates, and new workflows by ensuring the team understands what is changing and where to find guidance. WHAT YOU BRING Required - At least four years of experience in customer support, service operations, technical support, merchant operations, banking operations, fintech, payments, SaaS, or a related environment. - Formal people-management experience, including coaching, feedback, performance management, and development of individual contributors. - Experience leading a team against measurable service or operational goals such as SLOs, SLAs, quality, productivity, backlog, response time, or resolution time. - Strong written and spoken English, with the ability to communicate clearly with teams and cross-functional stakeholders. - A practical, people-centered leadership style with sound judgment in escalations and performance conversations. - Comfort working in a structured, metrics-oriented environment and explaining performance variance with evidence. - Availability to work from the Mexico City office Tuesday–Thursday and to support US-market-aligned hours when required. Preferred - Experience leading merchant support, payments support, technical support, customer operations, or service delivery teams. - Experience managing teams with more than one workflow or specialty. - Experience with ticketing, CRM, workforce management, quality, or reporting tools. - Familiarity with payments, merchant lifecycle, payment support, configuration operations, or fintech products. - Experience working with distributed, global, or US-facing stakeholders. - Spanish or direct configuration/SQL/API experience is helpful but not required. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Berlin Workplace: OnSite ABOUT PEEC AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. ABOUT THE ROLE We're looking for a Sales Development Representative to help build Peec AI's outbound engine from the ground up. In this role, you'll be responsible for identifying and engaging high-potential prospects, generating qualified pipeline, and partnering closely with Sales and Marketing to sharpen our go-to-market approach. This role means real ownership, room to shape how we do outbound, and a clear path to grow into a closing role as we scale. If you're the kind of person who gets a rush from picking up the phone, loves the puzzle of finding the right person to call, and wants to sell a product that's genuinely at the frontier of where search is heading, this is the role for you. WHAT YOU'LL DO - Drive outbound prospecting by identifying and engaging decision-makers across SEO, marketing, and growth functions at companies that would benefit from Peec AI - Execute personalized, high-quality outreach with cold calling at the core and email and LinkedIn in support, to generate qualified meetings and build pipeline for the Account Executive team - Leverage AI-powered tools to research prospects, personalize messaging at scale, and continuously sharpen your outbound approach - Collaborate closely with Sales and Marketing to refine targeting, messaging, and positioning based on what's resonating in the market - Contribute to the development of outbound playbooks and prospecting approaches as the SDR function scales WHAT WE'RE LOOKING FOR - Hungry, driven, and relentlessly motivated, with a habit of setting ambitious targets and not stopping until you hit them - A natural on the phone who genuinely enjoys cold calling and sees every dial as an opportunity, not a chore - Passionate about technology and the role AI is playing in reshaping how businesses operate and grow, ideally someone who already uses AI tools as part of their day-to-day workflow - Highly coachable and open to feedback, treating every conversation as a data point - Excited about the opportunity to learn the full sales cycle and grow toward an Account Executive role over time BONUS POINTS - Experience with outbound sales tools such as Clay, Lemlist, Apollo, or similar - Familiarity with the SEO, content marketing, or digital analytics space - Prior experience in a B2B SaaS environment, even in a junior or internship capacity - A track record of hitting or exceeding activity and meeting targets in a previous SDR or similar role WHAT WE OFFER - Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups - Regular team events and off-sites - Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside - Paid Meal and Uber home when working late - The most beautiful office space and work environment in Berlin

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Phone Number specialist 1 About the job Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity. Responsibilities In this role, you’ll: Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio. Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas. Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly. Respond to and action incoming carrier partner notifications. Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Willingness to work flexibly in rotational schedules. You have 2-4 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization. You have basic technical skills including basic SQL and an understanding of APIs and data analytics. You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data. You are detail-oriented with great organizational skills and comfortable with ambiguity. You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner. You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust. You have good time management and organizational skills and are comfortable working under pressure. Desired: Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools. Experience & understanding APIs and related technologies. Background in telecommunications is desired. Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi). Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is hiring a Head of Video to develop and direct video for our Content & Social (C&S) roadmap. You’ll bring original ideas, build recurring formats, and turn briefs into stories that work for our audience and channels. You’ll primarily develop concepts, write, creatively direct shoots, and guide the editor, with accountability for the work from briefing through delivery. You’ll be one of the first two hires in a dedicated C&S creative pod, alongside a Video Editor & Shooter. The pod sits within HCS for creative leadership, craft, and brand standards, while the C&S roadmap determines its workload and priorities. Broader HCS projects are resourced separately. You’ll work directly with C&S leads every day, from briefing through final review, translating the message, channel, and timing into a clear creative approach. You’ll partner closely with creative producers to bring your vision to life. You’ll retain overall narrative responsibility, guide the editor’s work, and bring together feedback to deliver finished assets that meet the brief and Harvey’s creative standards. The Work You Will Support The initial planning mix for the pod includes: - Supporting 1–3 recurring series each month, including executive content. - Covering 2–3 events per month and shaping the resulting footage into content for our channels. - Creating product videos with Content & Social, Product Marketing, and HCS members, including a steady drumbeat of feature videos, explainers, use cases, and demonstrations beyond launch. Recurring series will generally have longer planning cycles. Event and product launch work often needs a turnaround of one to two weeks. You’ll agree scope and priorities with C&S, accounting for capture, editing, reviews, and available production support. For product launches, the pod owns the assets on the C&S roadmap. Larger campaign and demo productions remain with the relevant HCS teams; you’ll coordinate messaging, footage, and delivery handoffs so the work connects. WHAT YOU'LL DO Creative Concepts and Recurring Formats - Proactively pitch social concepts and recurring formats that serve the C&S roadmap. Build a consistent body of work with a clear audience, purpose, and point of view. - Turn briefs into creative treatments, scripts, interview approaches, and capture plans. Establish the message, hook, narrative structure, channel versions, and timing before production. - Make deliberate choices about pacing, length, visual style, and format. Use audience response and performance insights with C&S to improve the work over time. Writing and Shoot Direction - Own narrative development and write scripts, story outlines, and interview questions. Work with copywriting support, when assigned, on concepts, scripts, interview preparation, and paper edits while retaining overall narrative responsibility. - Shape each shoot’s creative direction, including subjects, visual references, scenes, shot priorities, and coverage needed for the edit. Partner with the Video Editor & Shooter on practical capture plans. - Direct on set and prepare executives, customers, and other non-professional talent to give natural, specific answers. Guide framing, lighting, and performances in service of the story. - Partner with creative producers and external production companies to scale production up or down based on each project’s scope, budget, and creative needs, while maintaining a clear creative vision and Harvey’s standards. - Partner with Product Marketing and subject-matter experts to make product features and workflows clear, accurate, and useful for our audience. Editorial Direction and Delivery - Guide the editor from selects and assemblies through finished assets. Shape story, hooks, sequencing, pacing, sound, and finishing with clear, actionable feedback. - Stay accountable through delivery, ensuring the final videos and channel versions meet the brief, agreed timing, and creative standards. Resolve competing feedback and flag decisions that affect scope or deadlines. - Align review points early and incorporate both teams’ feedback: C&S owns approvals for content and platform fit, while HCS owns approvals for creative execution, craft, and brand standards. Team Leadership and Production Partnerships - Lead and mentor the Video Editor & Shooter and any assigned creative partners. Set clear expectations, provide thoughtful feedback, and support their development. - Partner with [named production owner to confirm], who owns scheduling, vendors, budgets, and production logistics. Provide creative requirements and agree production needs early. - Plan workload with C&S and the production owner to protect editing capacity. Recommend freelance, copywriting, or production support when scope exceeds the pod’s capacity; brief and creatively direct those partners. WHAT YOU HAVE - 10+ years of experience in video, filmmaking, or creative direction, with demonstrated experience consistently creating and delivering social content. - A portfolio showing original concepts, strong writing and storytelling, and sound judgment around hooks, pacing, formats, and audience response. - Experience developing and improving recurring series, with clear examples of how audience insights informed creative decisions. - Proven ability to translate briefs into scripts, interview approaches, capture plans, and finished assets that meet the message, channel, and deadline. - Experience directing professional shoots and working with executives, customers, and non-professional talent. - Strong editorial judgment and the ability to guide editors with precise feedback on narrative, pacing, sound, and finishing. - Experience leading creative talent and external partners, balancing planned programming with shorter production timelines and realistic team capacity. - Clear communication and the ability to align stakeholders, explain creative decisions, and remain accountable through final delivery. Nice to Have - Experience on an in-house content or social team at a growing technology, SaaS, or B2B company. - Experience making product demonstrations and complex professional subjects accessible through video. - A network of freelance editors, writers, and production partners, and an interest in AI and the legal industry. Portfolio Please share relevant finished social videos and identify your specific contribution, collaborators, and turnaround time for each. Include an example of a recurring format you developed or improved, explaining the changes and what you learned from audience response. Selected scripts, treatments, interview plans, or paper edits should show how your ideas developed into the final work. COMPENSATION $207,900 - $285,900 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LR1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Phone Number specialist 1 About the job Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity. Responsibilities In this role, you’ll: Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio. Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas. Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly. Respond to and action incoming carrier partner notifications. Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Willingness to work flexibly in rotational schedules. You have 2-4 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization. You have basic technical skills including basic SQL and an understanding of APIs and data analytics. You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data. You are detail-oriented with great organizational skills and comfortable with ambiguity. You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner. You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust. You have good time management and organizational skills and are comfortable working under pressure. Desired: Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools. Experience & understanding APIs and related technologies. Background in telecommunications is desired. Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi). Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Responsibilities In this role, you’ll: Work on support cases submitted by Wholesale providers. Resolve complex customer requests Assist customers with troubleshooting message deliverability issues and manage escalations with our Carrier partners. Contribute to existing documentation including to correct errors, the elaboration of details, updates to current standards. Speak with a customer on the phone in order to troubleshoot support issues or address questions. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards. Work with your manager to surface customer problems to assist in process betterment. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s degree or equivalent work experience 3+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software Position requires flexibility in work schedule weekend, swing, and night shifts Positive attitude and ability to communicate with a wide array of stakeholders A firm understanding of the technology stacks common to the Web and telco ecosystem. Functional knowledge of general-purpose programming languages. Strong problem-solving and technical troubleshooting skills Ability to professionally and diplomatically address customer concerns and provide concise feedback. Ability to de-escalate tense/tough customer situations in a live environment. Excellent reading comprehension, listening, and writing skills. Desired: Previous exposure or knowledge of Twilio products. Coding experience in any language. (reading and debugging) Previous experience with JIRA or a similar ticketing system. Location This role will be remote and based in India (Karnataka, Maharashtra, Tamil Nadu, Telangana, Delhi) Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote, Netherlands GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Responsibilities Meet or exceed quota while fostering strong customer relationships Articulate the value of GitLab to our Mid Market prospects and customers Take ownership of and act as the CEO for the book of business in your territory: Document the buying criteria & process, next steps & owners Build a strong pipeline through a healthy cadence of prospecting activity Prospect and close new business to expand your territory Ensure adoption of our solutions and do your best to avoid churn and contraction Work and collaborate with our Partner ecosystem to drive new business and value for our customers Create an accurate forecast for each quarter against your plan/budget Drive attendance to our events, which you will be part of to further network with current and prospective customers Contribute to root cause analyses on wins/losses. Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Contribute to documenting improvements in our sales handbook Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process Be the voice of the customer by contributing product ideas to our public issue tracker Master MEDPICC and Command of the Message on all opportunities Requirements A true desire to see customers benefit from the investment they make with GitLab Demonstrated progressive experience with Software sales through pitching on value Interest in GitLab, and open source software Ability to leverage established relationships and proven sales techniques for success Effective communicator, strong interpersonal skills Motivated, driven and results oriented Excellent negotiation, presentation and closing skills Preferred experience with Git, Software Development Tools, Application Lifecycle Management You share our values, and work in accordance with those values. Ability to travel regularly to meet with customers in person and comply with the company’s travel policy How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: London, United Kingdom Launch your sales career at sea Turn your passion for art and people into a career at sea with Park West Gallery , the world’s largest art dealer. Step into a structured, performance-based career pathway that offers progression opportunities from Art Sales Associate → Shipboard Gallery Director → Art Auctioneer . You’ll learn live-event selling, build stage presence, and lead gallery operations— while trave ling the world . No art degree required. Structured onboarding, training resources, and mentorship are provided. This role is offered on an Independent Contractor basis via a third-party staffing agency. What you’ll do Engage guests and guide them through the art-buying experience Support live art auctions and host vibrant gallery events onboard Set up beautiful exhibitions and collaborate with a high-energy team Deliver polished guest service in a fast-paced, multicultural setting Your growth path Associate → Gallery Director → Auctioneer (our highest-earning role), with coaching, real stage time, and clear performance milestones. New Recruit Shipboard Compensation Offer (IC) — Available to first-time recruits onboarded through our UK, Ireland, U.S., or Canada recruiting programs (Independent Contractor) Contract minimum guarantee: USD $1,000 per onboard week (All earnings are paid in USD; currency conversion may vary) (during initial active shipboard assignment). Each week you earn whichever is higher: your performance pay or the $1,000 USD /week contract minimum (amounts aren’t combined) Uncapped performance pay (commissions + bonuses after 30 days ) Initial earning potential: $50,000–$80,000 USD ; Earning potential with experience: $100,000–$300,000+ USD Engagement is Independent Contractor ( through third-party staffing agency ); Contractors are responsible for their own tax and insurance arrangements. Full contractual terms are provided prior to engagement. Who can apply now? We welcome applicants worldwide. This specific onboarding offer is currently available to first-time recruits onboarded through our UK, Ireland, U.S., or Canada recruiting programs. You’ll need a valid passport and the ability to obtain required crew/travel visas (e.g., C-1/D, Schengen) before embarkation. Independent-contractor engagement; Applicants must have the legal right to work in the UK. We are unable to sponsor UK work visas. No recruitment, placement, or processing fees are charged to candidates at any stage. Work conditions & disclosures (at a glance) Multi-month (3 to 6 months) shipboard rotations with international travel Ability to lift and move framed artwork up to 50 lbs (≈23 kg) and stand/walk for extended periods with or without reasonable accommodation. A valid seafarer’s medical, post-offer , approved by our cruise line partners in conjunction with MLC regulations, is required. Travel documents: passport (or ability to obtain) and the ability to obtain required crew and travel visas (e.g. C-1/D, Schengen) prior to embarkation. Post-offer checks may include lawful and proportionate identity and background verification in line with UK regulations. A seafarer medical certificate is required post-offer, in line with MLC standards, through approved providers. During assignments: onboard accommodations and meals are provided through the cruise program. This is an independent-contractor engagement; statutory employee benefits do not apply. Must meet cruise-line embarkation policies by start date (details provided during hiring). Strong English communication — shipboard operations are conducted in English. All roles are engaged as Independent Contractors through Caribbean Staffing Solutions. Apply now to reserve your seat and start your path to Auctioneer. B ring your energy, professionalism, and passion for art to the world stage . Important! Upon successful submission you will receive an email with confirmation and next steps. Check all email folders. ______________________________________________________________________________________________________ Equal Opportunity & Accessibility We are committed to equality of opportunity and engage contractors in accordance with the Equality Act 2010 . We do not discriminate on the basis of protected characteristics. Reasonable adjustments are available throughout the hiring and selection process. Salary: $1,000+ / week

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. This is a temporary assignment through Workwell supporting Wizards of the Coast. Job Overview We are seeking a Game Support Representative (Product Replacement) who is passionate about customer service and curious about our products, and who is excited to help players enjoy them! They will represent our brands by interacting directly with our customers as well as processing and shipping products to consumers. Location and Work Arrangement This role is based at our Renton, Washington, United States office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do Provide excellent customer service via email through our CRM. Leverage public-facing communications about products we release, and products released via partners. Identify customer concerns and validate customer requests for replacement product while improving customer sentiment after a poor product experience. Process orders for shipping, both domestic and international. Use the tools and guides provided to find, fix, and tackle problems — and know when it’s time to raise an issue to the next level. What You'll Bring 2+ years of experience working in customer service, including in a fast-paced environment, with a strong understanding of customer service principles, skills, processes, and techniques. Ability to craft clear, customer-facing and internal communications. Initiative to investigate issues and provide recommendations for updates to procedures and policy. Product Familiarity: Ability to stay familiar with an evolving catalog of products and understand what is meaningful to customers. Experience with CRM systems, inventory management, and Microsoft Office. The position requires a High School Diploma or equivalent experience. What Sets You Apart Familiarity with Zendesk, Microsoft Teams, and Confluence. Employment Details This is a temporary assignment supporting Wizards of the Coast. The selected individual will be employed and paid by Workwell as a W-2 employee and will not be an employee of Wizards of the Coast or Hasbro. Employment Type: Temporary Assignment Location: Renton, Washington (Hybrid) Assignment Duration: 12 months Hourly Pay Rate: $21.65 USD In compliance with local law, we are disclosing the hourly pay rate for this role. Benefits Through Workwell For US: Workwell offers temporary workers in the United States medical, dental, and vision coverage, as well as paid time off, holiday pay, a health savings account, an employee assistance program, a 401(k) retirement plan, and paid sick leave. Paid sick leave may vary by location. Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Please note that benefits listed below are for full time employees only, please refer to the benefits listed above for Contingent Workers payrolled through Workwell. Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Birmingham, United Kingdom Launch your sales career at sea Turn your passion for art and people into a career at sea with Park West Gallery , the world’s largest art dealer. Step into a structured, performance-based career pathway that offers progression opportunities from Art Sales Associate → Shipboard Gallery Director → Art Auctioneer . You’ll learn live-event selling, build stage presence, and lead gallery operations— while trave ling the world . No art degree required. Structured onboarding, training resources, and mentorship are provided. This role is offered on an Independent Contractor basis via a third-party staffing agency. What you’ll do Engage guests and guide them through the art-buying experience Support live art auctions and host vibrant gallery events onboard Set up beautiful exhibitions and collaborate with a high-energy team Deliver polished guest service in a fast-paced, multicultural setting Your growth path Associate → Gallery Director → Auctioneer (our highest-earning role), with coaching, real stage time, and clear performance milestones. New Recruit Shipboard Compensation Offer (IC) — Available to first-time recruits onboarded through our UK, Ireland, U.S., or Canada recruiting programs (Independent Contractor) Contract minimum guarantee: USD $1,000 per onboard week (All earnings are paid in USD; currency conversion may vary) (during initial active shipboard assignment). Each week you earn whichever is higher: your performance pay or the $1,000 USD /week contract minimum (amounts aren’t combined) Uncapped performance pay (commissions + bonuses after 30 days ) Initial earning potential: $50,000–$80,000 USD ; Earning potential with experience: $100,000–$300,000+ USD Engagement is Independent Contractor ( through third-party staffing agency ); Contractors are responsible for their own tax and insurance arrangements. Full contractual terms are provided prior to engagement. Who can apply now? We welcome applicants worldwide. This specific onboarding offer is currently available to first-time recruits onboarded through our UK, Ireland, U.S., or Canada recruiting programs. You’ll need a valid passport and the ability to obtain required crew/travel visas (e.g., C-1/D, Schengen) before embarkation. Independent-contractor engagement; Applicants must have the legal right to work in the UK. We are unable to sponsor UK work visas. No recruitment, placement, or processing fees are charged to candidates at any stage. Work conditions & disclosures (at a glance) Multi-month (3 to 6 months) shipboard rotations with international travel Ability to lift and move framed artwork up to 50 lbs (≈23 kg) and stand/walk for extended periods with or without reasonable accommodation. A valid seafarer’s medical, post-offer , approved by our cruise line partners in conjunction with MLC regulations, is required. Travel documents: passport (or ability to obtain) and the ability to obtain required crew and travel visas (e.g. C-1/D, Schengen) prior to embarkation. Post-offer checks may include lawful and proportionate identity and background verification in line with UK regulations. A seafarer medical certificate is required post-offer, in line with MLC standards, through approved providers. During assignments: onboard accommodations and meals are provided through the cruise program. This is an independent-contractor engagement; statutory employee benefits do not apply. Must meet cruise-line embarkation policies by start date (details provided during hiring). Strong English communication — shipboard operations are conducted in English. All roles are engaged as Independent Contractors through Caribbean Staffing Solutions. Apply now to reserve your seat and start your path to Auctioneer. B ring your energy, professionalism, and passion for art to the world stage . Important! Upon successful submission you will receive an email with confirmation and next steps. Check all email folders. ______________________________________________________________________________________________________ Equal Opportunity & Accessibility We are committed to equality of opportunity and engage contractors in accordance with the Equality Act 2010 . We do not discriminate on the basis of protected characteristics. Reasonable adjustments are available throughout the hiring and selection process. Salary: $1,000+ / week

Location: Manchester, United Kingdom Launch your sales career at sea Turn your passion for art and people into a career at sea with Park West Gallery , the world’s largest art dealer. Step into a structured, performance-based career pathway that offers progression opportunities from Art Sales Associate → Shipboard Gallery Director → Art Auctioneer . You’ll learn live-event selling, build stage presence, and lead gallery operations— while trave ling the world . No art degree required. Structured onboarding, training resources, and mentorship are provided. This role is offered on an Independent Contractor basis via a third-party staffing agency. What you’ll do Engage guests and guide them through the art-buying experience Support live art auctions and host vibrant gallery events onboard Set up beautiful exhibitions and collaborate with a high-energy team Deliver polished guest service in a fast-paced, multicultural setting Your growth path Associate → Gallery Director → Auctioneer (our highest-earning role), with coaching, real stage time, and clear performance milestones. New Recruit Shipboard Compensation Offer (IC) — Available to first-time recruits onboarded through our UK, Ireland, U.S., or Canada recruiting programs (Independent Contractor) Contract minimum guarantee: USD $1,000 per onboard week (All earnings are paid in USD; currency conversion may vary) (during initial active shipboard assignment). Each week you earn whichever is higher: your performance pay or the $1,000 USD /week contract minimum (amounts aren’t combined) Uncapped performance pay (commissions + bonuses after 30 days ) Initial earning potential: $50,000–$80,000 USD ; Earning potential with experience: $100,000–$300,000+ USD Engagement is Independent Contractor ( through third-party staffing agency ); Contractors are responsible for their own tax and insurance arrangements. Full contractual terms are provided prior to engagement. Who can apply now? We welcome applicants worldwide. This specific onboarding offer is currently available to first-time recruits onboarded through our UK, Ireland, U.S., or Canada recruiting programs. You’ll need a valid passport and the ability to obtain required crew/travel visas (e.g., C-1/D, Schengen) before embarkation. Independent-contractor engagement; Applicants must have the legal right to work in the UK. We are unable to sponsor UK work visas. No recruitment, placement, or processing fees are charged to candidates at any stage. Work conditions & disclosures (at a glance) Multi-month (3 to 6 months) shipboard rotations with international travel Ability to lift and move framed artwork up to 50 lbs (≈23 kg) and stand/walk for extended periods with or without reasonable accommodation. A valid seafarer’s medical, post-offer , approved by our cruise line partners in conjunction with MLC regulations, is required. Travel documents: passport (or ability to obtain) and the ability to obtain required crew and travel visas (e.g. C-1/D, Schengen) prior to embarkation. Post-offer checks may include lawful and proportionate identity and background verification in line with UK regulations. A seafarer medical certificate is required post-offer, in line with MLC standards, through approved providers. During assignments: onboard accommodations and meals are provided through the cruise program. This is an independent-contractor engagement; statutory employee benefits do not apply. Must meet cruise-line embarkation policies by start date (details provided during hiring). Strong English communication — shipboard operations are conducted in English. All roles are engaged as Independent Contractors through Caribbean Staffing Solutions. Apply now to reserve your seat and start your path to Auctioneer. B ring your energy, professionalism, and passion for art to the world stage . Important! Upon successful submission you will receive an email with confirmation and next steps. Check all email folders. ______________________________________________________________________________________________________ Equal Opportunity & Accessibility We are committed to equality of opportunity and engage contractors in accordance with the Equality Act 2010 . We do not discriminate on the basis of protected characteristics. Reasonable adjustments are available throughout the hiring and selection process. Salary: $1,000+ / week