Location: Remote - European Region
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
Responsibilities:
Gathering, validating and documenting business and system requirements
Modelling business processes, including crypto transaction flows and identifying opportunities for process improvements
Identifying issues, risks and benefits of existing and proposed solutions, outlining business and technical impacts
Designing and documenting integrations with external systems (blockchain networks, liquidity providers, payment systems)
Creating functional and system specifications (PRD, SRS, API specifications, diagrams)
Simplifying complex technical and blockchain-related concepts for cross-functional teams
Defining business problems through in-depth investigation and gathering of technical and non-technical information
Outlining detailed requirements and ensuring delivered solutions meet business needs
Participating in integration testing, UAT, and validation of financial and transaction flows
Improving and maintaining product and project documentation standards
Participating in development of methods and techniques for requirements management and business case preparation
Collaborating with engineering, product, and business teams on solution design
Understanding of blockchain fundamentals (transactions, confirmations, fees, wallets)
Knowledge of major blockchain networks (Bitcoin, Ethereum, EVM-based chains)
Experience working with APIs (REST, WebSocket), webhooks and event-driven systems
Understanding of end-to-end transaction lifecycle (deposit, processing, settlement, withdrawal)
Experience with SQL and data analysis
Ability to analyze logs, API responses and transaction data
Familiarity with tools such as Postman, Swagger
Requirements:
5+ years of experience as a Business/System Analyst
Strong analytical, mathematical and problem-solving skills
Strong communication and stakeholder management skills
Ability to explain complex ideas in a simple and user-friendly way
Effective logical thinking and structured approach
High level of prioritization, focus, and self-motivation
Good understanding of SDLC, PDLC, Agile methodologies
Experience with business analysis tools and process modelling (BPMN, UML, etc.)
English level: B2 (spoken and written)
Nice to have:
Understanding of token standards (ERC-20, ERC-721, TRC-20, BEP-20, SPL, etc)
Experience in system integrations with external providers (payment systems, liquidity providers, blockchain nodes)
Experience in crypto, fintech or payments domain
Understanding of custody solutions (hot/cold wallets, MPC)
Knowledge of AML/KYC and transaction monitoring processes
Experience working with exchanges, custodians or wallet providers
Basic understanding of smart contracts
Experience in system integrations with external providers (payment systems, liquidity providers, blockchain nodes)
Basic knowledge of DeFi concepts (liquidity, swaps, bridges, staking)
Business Analysis certifications (IIBA, CBAP, etc.)
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Warsaw, Poland
JetBrains
creates professional tools that make developers more productive and help them focus on what matters. Our websites and web services are a core part of the JetBrains ecosystem. They connect us with users worldwide, power product distribution, support learning, and enable feedback loops at scale.
We are currently looking for a
Software Developer
to join our
Web Development team
. The ideal candidate will be someone who can take ownership of services end-to-end, from architecture and implementation to deployment and long-term support.
In this role, you will:
Design and develop internal company-wide web applications and services.
Participate in the creation of solution architecture, from selecting approaches to decomposing services and defining their interactions.
Build and maintain services running in AWS and Kubernetes-based environments.
Develop tools and platforms for localization workflows and integrate them with third-party systems.
Improve the reliability, scalability, and observability of our systems.
Collaborate with other teams to evolve shared infrastructure and internal platforms.
We’ll be happy to have you on our team if you have:
Strong 3- 5 years experience in backend web development using Kotlin or Java.
Experience with Node.js.
A solid understanding of modern backend frameworks (e.g. Ktor and Spring).
Experience designing and building production-grade systems.
An understanding of distributed-system fundamentals (e.g. networking, fault tolerance, and scalability).
Experience working with cloud environments (AWS or similar).
Familiarity with containerization and orchestration.
The ability to write clean, maintainable, and well-structured code.
A willingness to take ownership of systems in production (including by offering support and assisting with continuous improvement).
Good communication skills and a collaborative mindset.
We would be especially thrilled if you have:
Experience with infrastructure as code (e.g. Terraform).
Experience with CI/CD pipelines and deployment automation.
Experience with observability tools (e.g. metrics, logging, and tracing).
Practical experience using AI tools or agents in development workflows.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. We help make your move as smooth and stress-free as possible.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-MP1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Remote Roles - APAC
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Institutional Client Development & Acquisition
Proactively identify and develop high-value institutional clients with significant asset scale and trading potential, including professional investment firms, asset management companies, quantitative trading teams, and family offices.
Build a consistent client pipeline through industry events, peer referrals, and in-person visits, and drive partnerships to closure efficiently.
Deep Relationship Management & Client Lifecycle
Develop a thorough understanding of each client's trading strategy, capital structure, and product needs, and deliver tailored service solutions accordingly.
Maintain regular and in-depth engagement with clients, foster long-term trust-based relationships, and continuously drive growth in assets under management, trading activity, and platform stickiness.
KPI Ownership & Business Performance
Take full ownership of key performance metrics for your client portfolio, including AUM, trading volume, and revenue contribution.
Consistently meet monthly and quarterly targets for asset onboarding and business activation, and optimize client value output over time.
Consultative Product Sales
Develop deep expertise across the platform's full product suite — including spot, derivatives, structured products, and institution-exclusive services — and provide tailored product recommendations based on each client's investment strategy and business objectives, helping clients optimize returns or achieve risk management goals.
Client Needs Synthesis & Cross-Functional Collaboration
Gather and synthesize institutional client pain points and customization requests. Coordinate with internal teams across product, risk, compliance, and operations to deliver bespoke solutions for key clients.
Proactively provide clients with market insights and professional guidance at critical moments.
Market Intelligence & Competitive Tracking
Stay current on institutional crypto market trends and competitor service strategies.
Regularly share market intelligence and client feedback internally to inform product development and business strategy.
高净值机构客户开发与拓展
主动挖掘并开发具备高资产规模与高交易潜力的优质机构客户,目标群体涵盖专业投资机构、资产管理公司、量化团队等。通过行业活动、同业转介、线下拜访等多元渠道持续建立客户漏斗,快速识别高潜力目标并推动合作落地。
深度客户关系维护与生命周期管理
深度理解所负责客户的交易策略、资金结构与产品需求,制定个性化服务方案。定期与客户保持深度沟通与回顾,维护稳固的长期合作关系,持续提升客户资产规模、交易活跃度与平台黏性。
核心业绩指标达成
直接对所负责客户的资产规模、交易量及收益贡献等核心业绩指标负责,按月度/季度目标完成资产引入与业务激活,持续优化客户价值产出。
机构产品方案顾问式销售
深入掌握平台现货、衍生品、结构化产品及机构专属服务等全产品线,能够根据不同机构客户的投资策略与业务需求,提供专业的产品组合建议,协助客户实现收益优化或风险管理目标。
客户需求收集与内部协同
深度收集并整合机构客户的痛点与定制化需求,协调产品、风控、合规、运营等内部团队资源,推动重点客户方案落地。在关键市场节点主动为客户提供信息支持与专业建议。
行业洞察与竞品追踪
持续跟踪机构加密市场动态及主要竞品的服务策略,定期向内部输出市场情报与客户反馈,为产品迭代和业务策略优化提供一线视角。
What We’re Looking For
Experience in the Web3 industry, with hands-on usage or service experience related to major exchanges, wallets, custody solutions, DeFi products, etc.
Able to quickly identify and qualify target clients, with strong communication, negotiation and relationship-building skills. Experience in managing high-potential client relationships, client service or account operations is preferred. Basic understanding of financial markets, derivatives and risk–return; background in banking, securities or asset management is a strong plus.
Clear KPI & result orientation, and comfortable using data to measure and manage performance.
Comfortable with a high-intensity work pace and frequent travel / client visits.
Strong self-motivation and resilience, able to find paths forward and drive execution in an uncertain environment.
Able to work in both Chinese and English (listening, speaking, reading and writing).
Bachelor’s degree or above; majors in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science or related fields are preferred.
\web3 行业工作经验,对主流交易所、钱包、托管、DeFi 等产品有实际使用或服务经验
能够快速识别与筛选目标客户,具备优秀的沟通谈判技巧与关系维护能力,有高潜力客户的客户关系管对金融市场、衍生品、风险收益等有基本认知,有银行、券商、资管等金融背景者优先。客户服务和运营等相关工作经验优先;
明确的KPI & 结果导向,习惯用数据衡量业绩。能接受高强度工作节奏与频繁出差 / 拜访。
能适应高强度工作环境,可接受频繁出差及客户拜访。
自驱力强,抗压能力好,能够在不确定环境中找到路径并推动落地。
能够中英文双语工作(听说读写);
本科及以上学历,金融、经济、会计、数学、统计、计算机等相关专业优先。
Perks & Benefits
Competitive total compensation package
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full time
Reports to:
Sr. Director, Design
The Role
As our Associate Art Director / Art Director, you will drive the visual direction of motion games and other experiences on the Nex platform, balancing hands-on design with creative leadership. This role is ideal for a senior creative who wants to define art direction while still staying close to execution and raise the bar for visual quality. You’ll work with the Senior Director of Design to shape digital products that are distinctive, playful, and remarkable in the world of family entertainment.
What You’ll Do
Define and uphold Nex’s visual language across game studio projects, from original Nex IPs to external partnerships.
Elevate the standard across projects by pushing for craft excellence and innovative ideas.
Establish clear benchmarks, style guides, and design review processes to ensure consistent, polished execution throughout the team.
Collaborate with Engineering, Publishing, and other teams on the production and promotion of our games.
Help cultivate a strong Design team culture and share creative leadership responsibilities through feedback and coaching efforts, in coordination with the Senior Director of Design.
What You’ll Bring
5+ years of experience. We welcome candidates with a strong background in communication design and art direction. Video game industry experience is a plus but not required.
Excellent taste and attention to detail across design disciplines, from typography to layout, color, composition, and motion.
Strong creative point of view, and the ability to bring others along through clear communication.
Desire to make something distinctive, playful, and remarkable. Challenge the team to question established trends and conventions when appropriate.
Ability to both lead creatively and execute hands-on work at a high level.
Ability to balance priorities and maintain standards across multiple projects in a fast-moving environment with evolving priorities.
Candidates with less experience may be considered for the Associate Art Director position
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Edmonton, Canada
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Dhahran, Saudi Arabia
Eram Talent is seeking a detail-oriented and insightful News Analyst focused on Saudi Arabia to join our team. In this role, you will monitor, analyze, and interpret news and media content related to Saudi Arabia, providing valuable insights and reports that help inform strategic decision-making for our clients and stakeholders.
The ideal candidate will possess a deep understanding of the political, economic, and social landscape of Saudi Arabia, with the ability to critically evaluate news sources and trends.
Key Responsibilities:
Monitor all media channels across online, social and broadcast.
Flag and post critical media news on timely manner and according to predefined criteria.
Respond to incoming media inquiries with accuracy and ensure proper tracking.
Utilize media monitoring software and tools to monitor news.
Coordinate daily, weekly, monthly, and quarterly media impact reports summarizing media mentions and analysis and ensure proper distribution internally.
Work closely with Media relations and other teams to ensure timely responses.
Actively support in crisis situations following the corporate crisis communications manual.
Requirements
A Bachelor’s degree in the fields Mass Communications, Corporate Communications, Media, Media Relations, Crisis Communications, Media Monitoring, Public Relations, or Journalism.
Candidate should have at least 1 year of professional experience.
Candidate should have ability to monitor and analyze media news
Candidate should have good English and Arabic language capabilities
Candidate should be ready to work in shifts schedule
Experience in news analysis, media monitoring, or related roles focusing on Saudi Arabia or the Middle East.
Strong analytical and critical thinking skills.
Excellent written and verbal communication skills.
Ability to work under tight deadlines and handle multiple priorities.
Proficiency in Arabic and English languages.
Familiarity with news databases and media monitoring tools is a plus.
Ability to work independently and collaboratively within a team.
Location: Buenos Aires, Argentina
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Warsaw, Poland
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Lisbon, Portugal
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: São Paulo, Brazil
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Krakow, Poland
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Toronto, Canada
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower has a mission to measure the world’s digital economy. Our users rely on Sensor Tower to generate insights about the mobile app ecosystem; to identify new innovations, measure market trends, and analyze how the industry leaders have found success. As a technical product manager focused on our mobile intelligence offering, you will help develop new data products that empower our users to make higher-impact decisions.
You have meaningful professional experience working with data; you’ve developed APIs for an analytics product or held an analytics role at a digital product company, you’ve worked on an AdTech dashboard, or owned other complex products that analyze business data. You can define a data contract or integrate existing services with an MCP server. You have experience that’s relevant to Sensor Tower and our customers by working at a SaaS startup, in mobile, doing financial modeling, or in F2P gaming.
At Sensor Tower, you will own projects end-to-end. You will engage with product leadership to develop roadmaps, collaborate with our engineering team on execution, and partner with business and account leaders to better understand our customer’s needs. You are excited about the possibilities that AI unlocks in developing digital products and can talk about how you’ve categorized unstructured data, vibecoded rapid prototypes, or generated insights with AI. You are passionate about the space and can point to independent projects or notable successes in previous roles.
What You Will Work On
- Interview customers, analyze feedback and analytics data to identify user needs and pain points.
- Propose new features and enhancements to solve user problems.
- Win buy-in for your proposals across Product, Engineering, Data Science and Business teams.
- Develop technical requirements.
- Partner with Data Science to define estimation methodologies, validate model outputs against ground truth, and ensure the 'explainability' of our metrics for enterprise clients.
- Daily collaboration with Engineering teams during development of new features.
- Communicate functional and business details of future releases with less technical teams including Marketing, Accounts, Success and Documentation.
What We Are Looking For
- 7-8 years of professional experience, preferably with SaaS company in data or in data roles at mobile or F2P gaming.
- Experience using AI in day-to-day operations or in shipping AI-native products.
- Familiarity with BI industry players like Snowflake, AWS, Databricks, Tableau, Amplitude, Mixpanel.
- Experience using data to drive decision making- you are comfortable making complex SQL queries against our analytics data.
- College degree in Business or Computer Science, Master’s preferred.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving onboarding, adoption, retention, and expansion across a high-volume book of SMB and Mid-Market customers. The ideal candidate has a strong foundation in Customer Success or Account Management within a scaling technology company, with the ability to use data, repeatable programs, and sharp customer judgment to create impact across many accounts.
You will work closely with members of the Enterprise, Sales, Product, Support, and Marketing teams to help customers realize value from Perplexity at scale. This role requires strong communication, operational discipline, comfort with ambiguity, and a proactive "can-do" attitude. Your success will play a crucial role in expanding Perplexity's enterprise customer base, identifying conversion opportunities from self-serve customers, and helping build the next generation of scaled customer success motions.
Responsibilities
- Execute the scaled Enterprise customer success strategy developed by leadership
- Manage a high-volume portfolio of SMB and Mid-Market customers through a lower-touch, data-informed engagement model
- Serve as a point of contact for customers across onboarding, adoption, value realization, renewal, and expansion moments
- Drive initial enablement through repeatable onboarding programs, training sessions, office hours, webinars, and digital content
- Monitor customer health, usage trends, and engagement signals to prioritize outreach and identify risks or growth opportunities
- Identify self-serve customers with strong usage, business fit, or expansion potential and support conversion opportunities into Enterprise
- Partner with Sales and Account Management to surface expansion, upgrade, and renewal opportunities across scaled accounts
- Help customers quantify value delivered by Perplexity through usage insights, adoption milestones, and business outcomes
- Advocate for customer needs and collaborate with cross-functional teams to improve product experience, enablement materials, support processes, and scaled CS playbooks
- Track and report on key performance indicators, analyze data to identify trends, and recommend improvements to scaled engagement programs
Qualifications
- 3+ years of experience in Customer Success, Account Management, Sales, or related customer-facing roles at scaling technology companies
- Experience supporting SMB, Mid-Market, or high-volume customer segments, ideally in a SaaS or AI/productivity tooling environment
- Strong customer judgment with the ability to balance personalized engagement and scalable program execution
- Proven ability to drive adoption, retention, and growth across a book of business
- Excellent written and verbal communication skills, with the ability to clearly explain value to business and technical stakeholders
- Comfortable using data to prioritize outreach, diagnose account health, identify product usage trends, and uncover expansion signals
- A self-starter by nature, comfortable dealing with ambiguity and juggling multiple initiatives
- Ability to work under pressure, thriving in demanding environments
- Ability to work independently and as part of a collaborative team
- Proficiency in CRM systems, customer success platforms, analytics tools, and customer engagement workflows
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO:
- Solve for the customer: We serve multiple stakeholders – People looking for help from our Agents via chat & voice, CX managers using our tools to monitor and improve the process, and Developers looking to build on and extend our platform. Each of these has a unique set of needs and product challenges.
- Innovate: AI Agents represent a new frontier. Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies.
- End-to-End Ownership: Drive the entire design process from concept to execution to iteration, in close collaboration with cross-functional partners.
- Collaborate Across Teams: Partner closely engineering, product, leadership, and the entire company to define and build a seamless and cohesive experience.
- Gather Feedback: Get your hand dirty with customer feedback and usability testing to gather insights and iterate to ensure we solve user problems effectively.
- Build Design Systems: Develop and maintain a scalable design system that ensures consistency and efficiency across all products and platforms.
WHAT YOU'LL BRING:
- Proven Experience: Extensive experience in UI/UX design, with background leading design projects from ideation to launch.
- Curiosity: Passion for deeply understanding user needs and finding the right solutions from first principles.
- Full-Stack Design: Visual design is the baseline. You should be fluent in creating beautiful, high-quality designs—working end-to-end from shaping product direction to defining the right interactions and ensuring every pixel is crafted with care.
- Great Collaboration: Design is a team sport, and building great products means working closely with product, engineering, and leadership to help bring ideas to life.
- Excellent Communication: Strong verbal and written communication skills, with the ability to articulate problems, design concepts and decisions to various stakeholders.
- Research Skills: Experience gathering customer feedback, usability testing, and translating findings into actionable design improvements.
- Technical Proficiency: Fluent in Figma and comfortable picking up new tools quickly, especially AI tools. You use them every day to explore more ideas, prototype faster, and push your work further, and you know when your own judgment needs to take over.
- Adaptability and Resilience: Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace.
EVEN BETTER...
- Experience designing for AI-driven products or conversational interfaces.
- Experience working on developer-driven products, including SDKs, APIs, and technical tooling.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Matt Wensing, VP of Product & Design at
Customer.io
, and I'm looking for a Principal Product Designer. Principal Product Designer is the highest individual contributor design role at
Customer.io
. This person shapes the design vision for the company and influences how design is practiced here — through their own craft, through the standards their work sets, and through the partnerships they build with product and engineering leadership.
Customer.io
is in a transformational moment: executing against a strong current product while redesigning what the product is and how it's experienced by a new generation of builders. This role has to straddle both — delivering quality and coherence in what exists today while driving the vision for where things go.
This is not a management role, but it's a leadership role in the fullest sense. Their influence is felt company-wide — in the product, in the culture, and in who we hire.
About you
You have a fully formed point of view on how AI changes what software means — for the people who use it, the people who build it, and the agents that increasingly operate it. You have the conviction to put that view to work across a product and an organization. You lead through clarity and example, give candid feedback that improves the work, and operate with humility and curiosity even outside your own expertise.
What we value
Leads through clarity and example, not control.
You shape culture through your own practice — not top-down direction.
Candid craft feedback.
You give feedback that improves the work, even when it's uncomfortable.
Humility and curiosity.
You operate with openness, especially in areas outside your expertise.
Amplifying others.
You raise the impact of people across the whole company — not just the design team.
Bias for craft.
You stay close to the work by choice, and that proximity is how you lead.
Some things you'll do
Shape and communicate a design vision for
Customer.io
's product as a whole
— the coherent, long-range picture of what excellent looks like for our customers, brought into rooms where product direction gets set
Drive the strategic direction of Pluma
, our design system — architecture, evolution, deprecation decisions, and the principles that govern how it scales
Close the gap between design intent and shipped product
— stay close enough to implementation to catch divergence, and fix it directly when code is the right tool
Design for builder and developer audiences
— CLI-native flows, API-first onboarding, and interfaces built for people who type before they click
Lead the design of agentic and human-AI surfaces
across the product — develop the philosophy and advocate for the standards
Partner with product and engineering leadership on product strategy
— bring design into the conversation before direction is set, not after
Develop and advocate for
Customer.io
's AI product design philosophy
as a framework the whole team builds from
Lead design review for major initiatives
and bring accountability for quality and coherence across what ships
Develop Staff designers
through direct mentorship, critique, and the clarity of your own example
Contribute to hiring and calibration
— assess candidates with conviction and help the team develop a shared language for what excellent looks like
What we're looking for
10+ years of product design experience
with a portfolio demonstrating design vision and organizational impact, not just individual craft
Track record of
shaping design direction at the company level
— influenced what gets built and why, not just how it looks
Designed for developer and builder audiences
— CLI, API-first onboarding, or infrastructure-native products
Developed point of view on AI and agentic product design
— has shipped AI-native interfaces and can articulate a philosophy on interaction models for agentic and delegated use
Contributed to a design system at the strategic level
— shaped what it should be and shouldn't be, and advocated for those decisions over time
Operates with influence without authority
— track record of aligning product, engineering, and exec leadership around a design direction without a management title
Has raised the craft bar at an organizational level
— through critique culture, standards, and the example others internalize
Executive-level communication
— connects design decisions to customer impact, product differentiation, and business outcomes
B2B SaaS depth
— understands complex, data-heavy products and has opinions about where the interaction model breaks
Compensation & Benefits
We believe in transparency. The starting salary for this role is
$245k-$276k USD
, depending on experience and subject to market-rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks of paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision.
30 minute call with Recruiter
45 minute call and portfolio review with Hiring Manager
30 minute call with cross-functional partner
60 minute design case call with members of the design & tech team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions, please contact
jobs@customer.io
.
Join us!
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Chicago, NYC, Dallas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are
A collaborative and strategic leader with deep hands-on experience in Site Reliability Engineering (SRE) and infrastructure Automation. You are comfortable steering the vision for an enterprise automation roadmap while remaining technical enough to dive into the code. You treat infrastructure as a product, ensuring that your automation workflows are as reliable as the services they deploy. You have a proven track record of managing complex hybrid environments and are proactive in building self-service platforms that enhance engineering velocity and system stability.
Responsibilities
Automation Platform Leadership
: Oversee a specialized SRE team focused on the design, deployment, and maintenance of automation toolsets as well as the systems they interact with.
Infrastructure as Code (IaC) Governance
: Establish and enforce standards for IaC to ensure consistent, repeatable, and secure deployments across an entire infrastructure ecosystem. Strong proficiency in Terraform is required.
Configuration Management
: Lead the strategy for automated configuration and state management, ensuring Ansible playbooks and Packer image pipelines are optimized for both Windows, Linux, and ESXi Platforms.
Monitoring & Observability
: Manage the monitoring and health of the automation platforms themselves. Implement SLIs/SLOs to ensure the "tools that build the servers" are highly available and performant.
Lifecycle Management
: Drive the automated lifecycle of both physical and virtual assets, from initial template creation/deployment to automated patching, scaling, and decommissioning.
Custom Tooling & Scripting
: Lead the development of custom scripts and internal providers (Python, Go, PowerShell, Bash) to provide better insights and tooling for our systems.
Collaboration:
Outside of the automation team you will need to be able to collaborate and foster workflows alongside the rest of the Datacenter team and be able to facilitate needs for the team as a whole.
Capacity & Performance
: Analyze system behavior and resource utilization in virtual environments to optimize the performance of automated deployments.
Mentorship & Growth
: Provide technical guidance and career mentorship to SREs, fostering a culture of "automate-first" and continuous improvement.
Requirements
6-10 years’ experience in Infrastructure, SRE or DevOps, specifically focused on infrastructure automation at scale.
Deep proficiency with Terraform (providers, modules, state management) and Ansible (roles, playbooks, Tower/AWX).
Hands-on experience with Image Creation (i.e. Packer, Ansible, SCCM) to build standardized, hardened images for both Windows and Linux in hybrid environments.
Strong experience managing and automating virtual platforms such as VMware (vSphere/vCenter) as well as Cloud providers such as Azure and AWS.
High-level scripting skills in mediums such as Python, Go, PowerShell, and Bash.
Experience with observability tools (Splunk, ELK, Prometheus, or Grafana) to monitor infrastructure health and automation telemetry.
Good understanding of Network topology and design as well as experience with platforms such as Juniper Networks or Palo Alto.
Strong mastery of Git (branching strategies, PR workflows) and CI/CD platforms (Jenkins, GitLab CI, or GitHub Actions).
Equal comfort managing, troubleshooting, and tuning performance for both Windows Server and Linux.
Nice to Have
Previous work experience includes notable periods of team leadership and or management.
Experience with IAM platforms such as Entra ID, Active Directory, and Okta.
Experience with Storage solutions both block based and object based hosted either on-prem (HP Alletra, EMC, DDN) or in cloud (S3, Azure Blob).
Storage Backup/DR administration and management with Commvault or Veeam.
What We Offer:
Competitive base salary and discretionary bonus
Flexible Time Off (i.e. unlimited paid vacation days)
Company paid Holidays (14)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Ginger
Free daily snacks in-office
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: New York, New York
Workplace: hybrid
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About You
You are proactive, reliable, and enjoy helping people solve problems. You are highly organized, eager to learn, and comfortable supporting both technical and non-technical teams. You enjoy being hands-on, can adapt quickly in a fast-paced environment, and are willing to take ownership of day-to-day operational tasks to help keep the office and systems running smoothly.
Responsibilities
Provide day-to-day IT support for employees across hardware, software, accounts, and access-related issues
Assist with employee onboarding and offboarding, including laptop setup, account provisioning, and equipment management
Troubleshoot basic network, system, printer, conferencing, and office technology issues
Coordinate with internal teams and external vendors on IT-related requests and maintenance
Help manage inventory of laptops, accessories, and office IT equipment
Support company tools and platforms such as Google Workspace, Slack, Zoom, Okta, and related systems
Assist with documenting IT processes, setup guides, and internal procedures
Provide general operational support for office and cross-functional team needs when required
Requirements
Bachelor's Degree in Computer Science, Engineering or related field
2+ years of experience in IT support, help desk, office IT, or a related field preferred
Basic understanding of computer systems, networking, and common SaaS tools
Strong communication and interpersonal skills
Organized, detail-oriented, and responsive
Comfortable working in a fast-paced environment with shifting priorities
Willingness to learn new systems and technologies
Must be based within a reasonable commuting distance of our Manhattan office and able to work onsite as needed
Plus
Located near or able to commute conveniently to our Midtown Manhattan office
Experience supporting macOS environments
Familiarity with Google Workspace, Okta, Slack, Zoom, or MDM tools
Previous experience supporting office operations or employee onboarding processes
Interest in cybersecurity, blockchain, or Web3
Salary: $70,000–$100,000 per year, depending on experience, qualifications, and overall fit for the role.
CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.
CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
All CertiK employees are expected to actively support diversity on their teams, and in the Company.