Location: San Jose
Workplace: hybrid
The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ability to foster win/win environments, ensuring positive and productive outcomes for all stakeholders, including the customer, the internal team, and the company. This role is fundamentally focused on driving an outstanding and comprehensive customer experience, moving beyond mere support to actively partnering with customers to ensure they not only adopt but fully realize their desired goals and maximum value from our products and services.
Core Responsibilities and Expectations:
The responsibilities of the Customer Success Manager are comprehensive, covering account management, strategic relationship building, product expertise, and proactive risk mitigation:
Proactive Account Engagement and Relationship Management:
Systematically engage with a carefully curated portfolio of assigned clients.
Maintain a defined and regular communication cadence with each account to continuously monitor product adoption, usage, and overall service satisfaction.
Serve as the client's primary point of contact and trusted advisor, owning the overall relationship from onboarding through renewal.
Regularly conduct business reviews (QBRs) and success planning sessions to align our product capabilities with the customer's evolving strategic objectives.
Driving Growth and Value Realization:
Actively identify opportunities for organic growth within the assigned portfolio, including upselling relevant premium features or expanding product usage across different departments.
Deeply understand the customer's business drivers and objectives to ensure they are fully achieving their desired outcomes and return on investment (ROI) with our solutions.
Facilitate training sessions, workshops, and ongoing education to ensure high-level product competency and maximum feature utilization among key customer personnel.
Client Retention and Risk Mitigation:
Ensure the highest levels of retention and satisfaction for all assigned clients, viewing retention as the ultimate measure of success.
Develop an early warning system to identify potential signs of churn or dissatisfaction (e.g., declining usage, unmet expectations, unresolved issues).
Proactively and swiftly intervene to resolve concerns, develop effective mitigation strategies, and rebuild confidence and partnership when "churn flags" are raised.
Act as the voice of the customer internally, relaying feedback on product needs, service gaps, and competitive landscape to relevant cross-functional teams (e.g., Product, Engineering, Sales).
Customer Enablement and Support Coordination:
Aid clients across the entire customer lifecycle, including providing detailed product training, answering complex questions, troubleshooting initial configuration issues, and coordinating advanced technical support when necessary.
Document all customer interactions, success plans, and retention activities accurately within the Customer Relationship Management (CRM) and Customer Success Management (CSM) platforms.
Create and maintain a library of customer-facing success materials, including best practice guides and use-case examples, to empower clients to be self-sufficient.
Exceptional Communication and Interpersonal Skills:
Ability to articulate complex solutions clearly and persuasively, both verbally and in writing.
Active listening skills to truly understand customer needs, pain points, and strategic goals.
Empathy and the ability to build immediate trust and rapport with C-level executives and end-users.
Sales and Negotiation Acumen:
A consultative, solution-oriented selling approach (not aggressive or transactional).
Ability to identify and qualify expansion opportunities (upsell/cross-sell) by linking product value to customer business outcomes.
Skill in managing complex negotiations, handling objections, and closing expansion deals.
Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
The Role:
Offchain seeks a Head of Enterprise to own the commercial strategy and collaboration with Product for the company’s blockchain services platform. The ideal GM is a leader who can seamlessly navigate technical complexity, commercial strategy, and team management while maintaining deep customer focus and driving measurable business outcomes in the rapidly evolving blockchain ecosystem.
What You’ll Do:
Commercial Strategy Responsibilities:
Develop the commercial strategy (e.g. potential revenue streams, growth and go-to-market strategies) and success metrics for our platform offering. Forge partnerships within the Arbitrum and broader Ethereum ecosystem to drive impact across our products. Represent the product(s) externally as a thought leader – evangelizing our offering at industry events, and with key partners or early adopters, to drive adoption and trust.
Customer Focus & Product Excellence:
Maintain a razor sharp focus on delivering value to teams building onchain applications. Work directly with our users and customers to shape industry-leading products, and serve as a key stakeholder in the sales and business development process. Ensure that everything we ship as part of our platform offering is class-leading with no compromises on security, performance, or ease-of-use.
Product Collaboration:
You will work closely with product teams to ensure the needs and feature requests of both existing and prospective customers are incorporated throughout the platform’s development. You will also provide product teams with deal-driven insights and timelines, helping prioritize features based on customer importance and active negotiations.
Cross-Functional Management:
Build and lead a high-performing organization including product and design teams; coordinating closely with engineering leads. As a business unit leader, coordinate cross-functionally with Legal/Compliance (to navigate evolving crypto regulations), Security, Marketing, and Partnerships. Manage the Platform team’s KPIs and budgets, and communicate progress to Offchain's leadership.
Who You Are:
Strategic and Commercial Acumen:
Visionary mindset to shape product strategy aligned with company goals, paired with data-driven decision-making. Understands product metrics, growth funnels, and can define OKRs. Business savvy to identify market opportunities. Experience defining go-to-market strategies and driving user growth/engagement metrics is important.
Enterprise Commercial & Deal Leadership:
Proven ability to acquire, negotiate, and close complex enterprise and commercial deals, owning the full customer lifecycle from initial engagement through contract execution, onboarding, and long-term expansion. Experienced in managing strategic accounts, growing revenue through renewals, upsell, and cross-sell, and building trusted executive relationships to expand platform adoption over time.
Domain Expertise:
Deep knowledge of digital wallets, payments, or Web3 products. Experience in consumer fintech (digital banking, payment apps, etc.) or crypto is required – mixed Web2/Web3 experience is a plus. Familiarity with blockchain tech, Ethereum ecosystem, and self-custody wallets is highly desirable, or a strong ability to learn these quickly.
Leadership & Execution Skills:
Strong people leader able to recruit and build a diverse team. Excellent project management skills with the ability to prioritize effectively in a fast-paced, ambiguous environment. Has led cross-functional teams and can coordinate between technical, creative, and business stakeholders. Exceptional communication skills to articulate vision and strategy to both internal teams and external partners/users.
What You’ll Need:
12+ years of experience in commercial leadership, enterprise sales business development, product strategy, or general management roles.
Proven Experience owning and scaling enterprise/ commercial revenue streams and go-to-market strategies.
Track record of acquiring, negotiating, and closing complex enterprise and commercial deals.
Experience managing strategic accounts, renewals, expansions, upsell, and cross-sell motions.
Experience leading cross functional teams across Product, Engineering, Marketing, Legal/ Compliance, and Partnerships.
Strong Background in fintech, payments, digital wallets crypto or blockchain platforms (mixed web2/ web3 experience is preferred).
Demonstrated ability to operate in technically complex, fast-moving product environments.
Experience building leading and scaling high-performing teams.
Strong commercial, analytical and data-driven decision-making skills.
Executive-level communication and stakeholder management experience.
Perks:
Remote-first global workforce + NY office
Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
Medical, dental & vision coverage (US + some other countries)
401k retirement plan + company match (US only)
Wellness stipend
Home office set up / ergonomic equipment program
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Espoo; Warsaw
Workplace: Hybrid
- Senior System Engineer (Ground Systems Hardware)
- Location: Espoo, Finland / Warsaw, Poland
- Department: Platform & Release Engineering
- Reports to: Platform & Release Engineering Lead
- Employment type: Permanent
- Workplace model: Hybrid / Office
- Employment is subject to applicable security screening (incl. SUPO)
WHY THIS ROLE MATTERS:
As a Senior System Engineer (Ground Systems Hardware), you’ll design and validate mission-critical ground hardware systems that enable ICEYE’s satellite operations, ensuring performance, reliability, and scalability across demanding environments.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Design, integrate, and validate ground hardware systems at system level
- Define and maintain hardware specifications, interfaces, and performance requirements
- Conduct system modeling and identify design gaps and improvement opportunities
- Own validation and acceptance testing, including test plans, setups, and final sign-off
- Collaborate with product, systems, manufacturing, and operations teams to align designs with requirements
- Ensure documentation accuracy, configuration control, and version management
- Apply expertise in compute, power, and environmental systems to ensure reliability in operations
- Drive continuous improvement of integration and testing processes
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5 to 8+ years of experience in systems engineering for hardware-based products
- Strong experience with virtualization technologies such as VMware, including vSAN and HCI
- Strong networking knowledge including switches, VLANs, routing, and firewalls
- Experience with storage systems such as Cloudian or Dell, including object storage concepts
- Experience with server hardware platforms and rack-level design considerations
- Strong background in hardware integration, validation, and environmental testing
- Experience defining and managing technical specifications and system interfaces
- Strong documentation, configuration management, and communication skills in English
Nice to haves:
- Experience with edge compute platforms and on-premise deployments
- Familiarity with ruggedized hardware and environmental compliance testing
- Experience with system modeling tools or requirements management systems
- Understanding of ground systems, mission operations, or ISR architectures
- Experience in satellite, earth observation, or defense systems
APPLICATION PROCESS
- Recruiter screening
- Hiring manager interview
- Technical task
- Technical panel interview
- Final interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Madrid, Alcobendas, Spain
Description
Imagine Live is looking for an experienced
Pit Boss
to oversee live gaming operations in our Madrid studio.
This role is key to ensuring game integrity, operational excellence, and a high-quality player experience in a fast-paced environment.
The position is shift-based.
Responsibilities
Supervise live table operations and ensure full compliance with gaming procedures and standards
Monitor dealer performance and provide real-time feedback and support
Act as the main point of escalation for operational issues during the shift
Ensure fair play and monitor player behavior, reporting any irregularities
Handle live chat interactions related to complaints, disputes, or responsible gaming concerns
Coordinate with internal teams and partners to ensure smooth daily operations
Prepare reports and communicate key insights to management
Qualifications
Fluency in
English and Spanish
(Portuguese is a plus)
Previous experience in live gaming, casino operations, or similar environments is highly desirable
Strong decision-making skills and ability to work under pressure
Excellent attention to detail and integrity
Strong communication and organizational skills
Flexibility to work shifts
What we offer
Competitive salary
Dynamic and international work environment
Career growth opportunities
Ongoing training and development
Supportive team culture
Location: Ukraine
Engagement Type: Long-term contract
Hours: Full-time
Location: Remote
Who We Are
Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance.
We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical.
What You’ll Own
Technical architecture across Salesforce and Node.js systems
End-to-end ownership of development execution and delivery
Managing and improving performance of developers across the team, with direct accountability for output
Driving development velocity and removing bottlenecks
Establishing clear engineering standards and accountability
Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight
Working directly with the CEO and leadership team on priorities and execution
Directly managing and guiding developers, not just coordinating through layers
Making final technical decisions when needed to ensure execution is not blocked
Requirements
7+ years of software development experience
Strong Salesforce experience at the architecture level
Proven experience as a technical architect
Strong hands-on Node.js experience in production systems
Experience managing developers and being accountable for delivery
Ability to design and own end-to-end system architecture
Strong ownership mindset with focus on execution
What We Expect From You
You take ownership of outcomes, not just tasks
You can quickly assess team capability, identify gaps, and fix them
You are comfortable making decisions and being accountable for them
You bring structure, stability, and accountability to engineering teams
You can train developers who do not have Salesforce experience
This Is a Leadership Role
This is not a coordination role and not a passive management position.
You are expected to:
Own architecture decisions
Own delivery outcomes
Own team performance
Location: Serbia
Engagement Type: Long-term contract
Hours: Full-time
Location: Remote
Who We Are
Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance.
We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical.
What You’ll Own
Technical architecture across Salesforce and Node.js systems
End-to-end ownership of development execution and delivery
Managing and improving performance of developers across the team, with direct accountability for output
Driving development velocity and removing bottlenecks
Establishing clear engineering standards and accountability
Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight
Working directly with the CEO and leadership team on priorities and execution
Directly managing and guiding developers, not just coordinating through layers
Making final technical decisions when needed to ensure execution is not blocked
Requirements
7+ years of software development experience
Strong Salesforce experience at the architecture level
Proven experience as a technical architect
Strong hands-on Node.js experience in production systems
Experience managing developers and being accountable for delivery
Ability to design and own end-to-end system architecture
Strong ownership mindset with focus on execution
What We Expect From You
You take ownership of outcomes, not just tasks
You can quickly assess team capability, identify gaps, and fix them
You are comfortable making decisions and being accountable for them
You bring structure, stability, and accountability to engineering teams
You can train developers who do not have Salesforce experience
This Is a Leadership Role
This is not a coordination role and not a passive management position.
You are expected to:
Own architecture decisions
Own delivery outcomes
Own team performance
Location: Romania
Engagement Type: Long-term contract
Hours: Full-time
Location: Remote
Who We Are
Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance.
We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical.
What You’ll Own
Technical architecture across Salesforce and Node.js systems
End-to-end ownership of development execution and delivery
Managing and improving performance of developers across the team, with direct accountability for output
Driving development velocity and removing bottlenecks
Establishing clear engineering standards and accountability
Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight
Working directly with the CEO and leadership team on priorities and execution
Directly managing and guiding developers, not just coordinating through layers
Making final technical decisions when needed to ensure execution is not blocked
Requirements
7+ years of software development experience
Strong Salesforce experience at the architecture level
Proven experience as a technical architect
Strong hands-on Node.js experience in production systems
Experience managing developers and being accountable for delivery
Ability to design and own end-to-end system architecture
Strong ownership mindset with focus on execution
What We Expect From You
You take ownership of outcomes, not just tasks
You can quickly assess team capability, identify gaps, and fix them
You are comfortable making decisions and being accountable for them
You bring structure, stability, and accountability to engineering teams
You can train developers who do not have Salesforce experience
This Is a Leadership Role
This is not a coordination role and not a passive management position.
You are expected to:
Own architecture decisions
Own delivery outcomes
Own team performance
Location: Poland
Engagement Type: Long-term contract
Hours: Full-time
Location: Remote
Who We Are
Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance.
We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical.
What You’ll Own
Technical architecture across Salesforce and Node.js systems
End-to-end ownership of development execution and delivery
Managing and improving performance of developers across the team, with direct accountability for output
Driving development velocity and removing bottlenecks
Establishing clear engineering standards and accountability
Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight
Working directly with the CEO and leadership team on priorities and execution
Directly managing and guiding developers, not just coordinating through layers
Making final technical decisions when needed to ensure execution is not blocked
Requirements
7+ years of software development experience
Strong Salesforce experience at the architecture level
Proven experience as a technical architect
Strong hands-on Node.js experience in production systems
Experience managing developers and being accountable for delivery
Ability to design and own end-to-end system architecture
Strong ownership mindset with focus on execution
What We Expect From You
You take ownership of outcomes, not just tasks
You can quickly assess team capability, identify gaps, and fix them
You are comfortable making decisions and being accountable for them
You bring structure, stability, and accountability to engineering teams
You can train developers who do not have Salesforce experience
This Is a Leadership Role
This is not a coordination role and not a passive management position.
You are expected to:
Own architecture decisions
Own delivery outcomes
Own team performance
Location: Netherlands
Engagement Type: Long-term contract
Hours: Full-time
Location: Remote
Who We Are
Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance.
We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical.
What You’ll Own
Technical architecture across Salesforce and Node.js systems
End-to-end ownership of development execution and delivery
Managing and improving performance of developers across the team, with direct accountability for output
Driving development velocity and removing bottlenecks
Establishing clear engineering standards and accountability
Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight
Working directly with the CEO and leadership team on priorities and execution
Directly managing and guiding developers, not just coordinating through layers
Making final technical decisions when needed to ensure execution is not blocked
Requirements
7+ years of software development experience
Strong Salesforce experience at the architecture level
Proven experience as a technical architect
Strong hands-on Node.js experience in production systems
Experience managing developers and being accountable for delivery
Ability to design and own end-to-end system architecture
Strong ownership mindset with focus on execution
What We Expect From You
You take ownership of outcomes, not just tasks
You can quickly assess team capability, identify gaps, and fix them
You are comfortable making decisions and being accountable for them
You bring structure, stability, and accountability to engineering teams
You can train developers who do not have Salesforce experience
This Is a Leadership Role
This is not a coordination role and not a passive management position.
You are expected to:
Own architecture decisions
Own delivery outcomes
Own team performance
Location: Belgium
Engagement Type: Long-term contract
Hours: Full-time
Location: Remote
Who We Are
Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance.
We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical.
What You’ll Own
Technical architecture across Salesforce and Node.js systems
End-to-end ownership of development execution and delivery
Managing and improving performance of developers across the team, with direct accountability for output
Driving development velocity and removing bottlenecks
Establishing clear engineering standards and accountability
Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight
Working directly with the CEO and leadership team on priorities and execution
Directly managing and guiding developers, not just coordinating through layers
Making final technical decisions when needed to ensure execution is not blocked
Requirements
7+ years of software development experience
Strong Salesforce experience at the architecture level
Proven experience as a technical architect
Strong hands-on Node.js experience in production systems
Experience managing developers and being accountable for delivery
Ability to design and own end-to-end system architecture
Strong ownership mindset with focus on execution
What We Expect From You
You take ownership of outcomes, not just tasks
You can quickly assess team capability, identify gaps, and fix them
You are comfortable making decisions and being accountable for them
You bring structure, stability, and accountability to engineering teams
You can train developers who do not have Salesforce experience
This Is a Leadership Role
This is not a coordination role and not a passive management position.
You are expected to:
Own architecture decisions
Own delivery outcomes
Own team performance
Location: Belarus
Engagement Type: Long-term contract
Hours: Full-time
Location: Remote
Who We Are
Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance.
We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical.
What You’ll Own
Technical architecture across Salesforce and Node.js systems
End-to-end ownership of development execution and delivery
Managing and improving performance of developers across the team, with direct accountability for output
Driving development velocity and removing bottlenecks
Establishing clear engineering standards and accountability
Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight
Working directly with the CEO and leadership team on priorities and execution
Directly managing and guiding developers, not just coordinating through layers
Making final technical decisions when needed to ensure execution is not blocked
Requirements
7+ years of software development experience
Strong Salesforce experience at the architecture level
Proven experience as a technical architect
Strong hands-on Node.js experience in production systems
Experience managing developers and being accountable for delivery
Ability to design and own end-to-end system architecture
Strong ownership mindset with focus on execution
What We Expect From You
You take ownership of outcomes, not just tasks
You can quickly assess team capability, identify gaps, and fix them
You are comfortable making decisions and being accountable for them
You bring structure, stability, and accountability to engineering teams
You can train developers who do not have Salesforce experience
This Is a Leadership Role
This is not a coordination role and not a passive management position.
You are expected to:
Own architecture decisions
Own delivery outcomes
Own team performance
Location: Mexico City
Workplace: hybrid
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for an Customer Success Executive with Financial Services experience, who will be working with the LATAM Market. Responsibilities: Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment across the US region.Act as a trusted advisor of assigned accounts and communicate with them on different levels, including C-level executives.Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.Help customers achieve their desired outcomes, value realization, and high ROI.Grow customers' portfolio through zero churn and active cross and upsells.Maintain a higher than industry average NPS score. Requirements:Minimum 5+ years of B2B account management or project management experience working with Enterprise accounts in the US (Financial Services, specifically Credit Unions or Banks, experience is required).Experience working with CRM, BPM, LC/NC, AI solutions will be a preference.English language skills and executive-level communication.Desire to learn and adapt fast according to a changing market environment.Customer-centric expert with a track record in delivering customer success. What You Should Expect From Us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping customers understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your technical depth with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.
As a Commercial Solutions Architect, you'll go deep with priority accounts as a hands-on builder, while creating reusable blueprints, demos, and enablement that extend Claude's reach across the broader Commercial book of business.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams and stakeholders to drive customer success
Support customers building with the Claude API, Claude Code, and Claude for Enterprise
Ship working code. Build prototypes and proof-of-concepts hands-on, develop eval frameworks, and write near-production examples that customers can extend
Build reusable blueprints, demos, and enablement assets that scale across customers
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
3+ years of highly technical experience as a software engineer (or equivalent) with some customer-facing exposure, OR 3+ years as a Solutions Architect, Sales Engineer, or Technical Account Manager with strong hands-on building experience
A builder identity. You've shipped real software, you have technical taste, and you care about the craft of what you build
A systems mindset. When you see a problem, your instinct is to ask "how do I make this reusable." You'd rather build one thing that serves ten customers than ten things that serve one each
Strong coding ability. You ship prototypes regularly and can work in a real codebase, not just notebooks. Comfort with Python expected
Strong ability to build trust with technical stakeholders and adjust your communication for varied audiences
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools, or a background in machine learning or data science
Comfort operating in early-stage, ambiguous environments where the playbook doesn't exist yet, and a track record of building structure as you go
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Operator, Global Security Operations Center (GSOC).
About the job
This position is needed to maintain a broad situational awareness over internal and external physical events that could impact employee safety or pose a threat to business assets or operations across Twilio’s global footprint. GSOC Operators monitor a variety of data sources including internal access control systems, external incident aggregators, travel safety applications, and general open source reporting materials. GSOC Operators serve as the primary contact for employees with physical safety and security questions or concerns. When an incident occurs, the GSOC Operator may dispatch security resources, escalate to crisis management teams, send broad communications to Twilio employees, or execute a mass notification to account for employee safety.
Responsibilities:
In this role, you’ll:
Monitoring and Surveillance
Utilize various physical security asset monitoring and surveillance systems to detect potential unauthorized access, suspicious activity, or other security incidents
Monitor open-source threat intelligence and other internal SaaS tools to maintain situational awareness of persistent or emergency global events with potential or direct impact to operations
Security Operations Support
Support access control and visitor management processes
Manage security-related calls for service and provide general guidance to employees, vendors, and guests
Maintain awareness of business travelers and personnel accessing Twilio facilities
Partner with local site security teams to escalate and dispatch resources for incident and alarm response
Review travel requests to elevated risk locations, assist travelers through the approval process, and cross-reference live itineraries with external incidents
Incident Management
Perform the first point of incident intake across a variety of emergencies, including medical emergencies, natural disasters, fire/evacuation, travel disruptions, and security incidents
Assess and triage events and incidents to determine their impact to operations
Dispatch and coordinate response with emergency response personnel
Communicate effectively on emerging incidents to large audiences to share situational awareness or tactical updates as warranted
Maintain real-time incident documentation for reporting and analysis
Perform Life-Safety checks for Twilio in areas impacted by potentially life-threatening conditions
Participate in post-incident reviews to document and implement corrective action and improvements to future response
Operational Excellence
Maintain a strong understanding of security and emergency standard operating procedures
Utilize critical thinking and problem solving skills to analyse situations and implement solutions
Support large projects that will improve Twilio’s GSOC capabilities and initiatives
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years of experience in a GSOC working environment
Experience with physical safety and security technology, systems (ACS, IDS, VSS, VMS), travel safety, and mass notification tools
Experience with open-source intelligence (OSINT) research tools
Strong critical thinking and problem-solving skills
Proven ability to follow standard operating procedures and playbooks
Ability to prioritize tasks in a fast-paced environment
Ability to stay calm, professional, and think clearly in high-stress situations
Ability to communicate clearly and concisely; verbal and written
Ability to work ‘non-standard’ shift hours, to overlap as needed with colleagues and stakeholders in other global locations, including weekend and holiday hours
English Language Proficiency
Desired:
Customer service mindset
Comfortable with a high-tech work environment
Eager to learn new tools and processes
Ability to work independently and as part of a team
Proficiency in Google Suite
Additional Language Proficiency
Shift Details:
Variable (8–10-hour shifts)
Must be flexible to work holidays, weekends, and occasional overtime.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you participate in project or team in-person meetings to help you connect in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $26.27 - $32.84
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $27.77 - $34.71
Based in the San Francisco Bay area, California: $30.85 - $38.56
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 21st, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London, England
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities within one of our top accounts within Figma. The account you will be responsible for will be Accenture, targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma.
What you'll do at Figma:
Manage Accenture to consistently meet or exceed quarterly and annual sales targets
Apply effective discovery and value-selling techniques to build and strengthen C-level relationships
Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term
Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at at senior level to build on expansion opportunities
Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success
Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities
We'd love to hear from you if you have:
Experience selling to or within Accenture - or you have sold to a Big 4 (PWC, KPMG, EY or Deloite) company or sold large enterprise deals
Experience closing sales, over multiple years, for a software or SaaS business with the highest tier of Enterprise customers (5000+ FTEs), selling to executives
Consistent performance meeting pipeline generation targets for net new business
Demonstrated experience successfully managing complex sales cycles (9 months+)
Proficiency in a sales methodology and process that creates value for customers
While it’s not required, it’s an added plus if you also have:
Experience selling solutions to technical audiences at the highest level in Engineering, Product and Design teams
Demonstrated ability to succeed in a changing environment
Certified in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: New York City
Workplace: OnSite
ABOUT PEEC AI
Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win.
We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office.
ABOUT THE ROLE
We are hiring a Senior Account Executive in New York to own our largest and most complex deals across North America. You will sell to SEO, marketing, and growth leaders at enterprise and agency accounts, run the full cycle from first conversation to close, and set the standard for how the US team sells.
This is a senior seat in a young office. You will work side by side with the founding NYC team, and you will have a real say in how we build the US go-to-market: the playbook, the positioning, and the bar we hold ourselves to. If you want to be the rep others learn the motion from, this is that role.
WHAT YOU'LL DO
- Source and close new business across North America, owning the full cycle from discovery and demo through negotiation and close
- Build your own pipeline into strategic accounts, and partner with SDRs and Marketing on targeted outbound across your patch
- Multi-thread across senior stakeholders and build the business case that gets a new category onto a budget
- Keep your CRM clean and your forecast honest, with a strong handle on deal progress
- Build lasting relationships with your customers and spot expansion opportunities as their AI search programs grow
- Set the bar for the AEs around you: share what works, help shape the playbook, and raise the quality of the whole team's selling
- Feed what you learn on calls back into product, marketing, and the sales playbook. At this stage, your input shapes how we sell.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in a quota-carrying software sales role
- A consistent track record of overachievement against a quota of $1M+, sustained across multiple years rather than one strong run
- Experience closing complex, multi-stakeholder deals end to end, including negotiation and procurement
- A builder of your own pipeline: you can point to closed deals that started with your own prospecting
- Sharp communication and a natural ability to tell the story of a new category simply
- Comfortable being the senior voice in a young team, and willing to set the standard rather than wait for one
BONUS POINTS
- Repeatedly achieving President's Club
- Experience as an early sales hire in a high-growth, venture-backed startup
- Experience selling SEO, analytics, or martech software
- Interest in growing into a team leadership position as the US office scales
- You already know what GEO and AEO stand for.
WHAT WE OFFER
- Transparent comp with a 50/50 base to variable split, plus equity
- Comprehensive benefits package
- Collaborative, high-energy in-office work environment
- Opportunity to make a significant impact and define a new market category
EEOC STATEMENT
Peec AI is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
COMPENSATION
The base salary range for this position is $142,000 to $162,500 annually with anticipated on-target earnings being $284,000-$325,000. Actual compensation within this range will be determined based on factors including the candidate's experience, skills, qualifications, and location, in accordance with applicable New York law.
Location: Barcelona, Spain; United Kingdom; Italy; France; Germany
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
MAIN PURPOSE OF THE JOB:
The Linguist, performs quality control tasks and on-demand translation and copy edit tasks, and takes on linguistic lead functions on assigned accounts/projects; coordinates the activities of a group of translators (internal and/or freelancers) for assigned accounts/projects, trains and develops freelancers, and ensures that the work is performed at a satisfactorily high standard within the specified deadlines and quality level; ensures that the Language Process is being followed by the project/account team.
Main Duties
Perform Life Sciences translations and reviews (English to German)
Perform copy edit tasks on assigned projects or accounts (English to German)
Perform lead support on assigned projects or accounts.
Managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project
Conduct research to ensure the best quality of delivery
Master or learn the tools associated with translation work
Precisely follow the established processes, e.g. always raise queries when there is a need to do so.
Interacting with clients on linguistic matters as required
Participating in the development of new and improved working processes
Developing and training of internal linguists/new and existing freelancers according to the accounts’ and Welocalize’s needs
Qualification and Required Skills
Native-Level in German
Fluent in English (both written and spoken, in a wide range of registers)
3+ years experience in Translation/Localization of Life Sciences content
University degree in Translation/Applied Languages or equivalent combination of education and experience
Thorough understanding of the localization process.
Good user experience of standard software, such as Windows and Office applications.
Good user experience of standard CAT tools, e.g. XTM, SDL Studio, and issue tracking and query management tools, e.g. JIRA
Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists
Other Skills
Ability to learn new localization tools and applications quickly
Excellent interpersonal, written and verbal communication skills
Ability to work with tight deadlines
Ability to give clear, concise and constructive feedback
Ability and willingness to train/teach others and pass on knowledge.
Ability to work within a remote team.
Welocalize is committed to equal opportunities and in compliance with the General Law on the Rights of People with Disabilities, this vacancy is also available and we encourage those candidates who have a disability certificate (equal to or greater than 33%) to apply.
Job Reference: #LI-JC1
Удалённоhead401k retirement plan + company match (US only); We encourage candidates from all walks of life to apply and join our team
ГибридseniorEspoo; Warsaw
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