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Location: New York, NY; Pittsburgh, PA Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... The Duolingo English Test (DET) is a high-stakes assessment used by institutions around the world. Its integrity depends on proctors making accurate, consistent, and defensible decisions — even when sessions present ambiguous evidence or new forms of cheating. As the Proctor Quality and Learning Manager (L3) in Scaling Operations, you will own the end-to-end quality standard and learning system that keep our global proctor network aligned and effective as security threats, technology, and workflows evolve. You’ll define what “correct” looks like, run our calibration and adjudication program, and build ongoing training that measurably improves decision quality. You will partner with Psychometrics, Security, Operations, Product, and Engineering to ensure our human and AI-assisted workflows meet rigorous accuracy standards before and after deployment. This is an individual-contributor role within DET Proctoring Operations, with functional leadership over Training Specialists and adjudicators executing the program. 🧠  You will... Own the DET proctoring quality standard — maintain rubrics, decision rules, examples, and guidance that define accurate decisions across routine and difficult edge cases. Lead calibration and adjudication — operate recurring Proctor Certification Test cycles, resolve disputed decisions, identify patterns of disagreement, and ensure outcomes are consistent and auditable. Build and run an ongoing learning program — publish a forward-looking training calendar, deliver monthly interventions, and launch targeted training in response to quality signals, threats, or workflow changes. Measure effectiveness — use calibration results, audits, and performance trends to identify learning needs, evaluate training impact, and decide when to clarify standards, retrain, or update guidance. Guide specialist execution — set expectations for Training Specialists and adjudicators, assign deliverables, review outputs, and operate onboarding and certification that ramp new specialists quickly. Maintain durable sources of truth — keep calibration, adjudication, and training runbooks current so critical processes are documented and auditable. Evolve quality alongside proctoring — translate new threats and workflow changes into clear standards, training, and quality controls in partnership with Psychometrics, Security, Operations, Product, and Engineering. Represent the proctoring craft — bring frontline proctor evidence into product experiments and workflow decisions; assess whether launched changes preserve decision quality. Connect human and technology-assisted quality — establish benchmarks for AI-assisted workflows and validate automated capabilities against real sessions before deployment. ✅  You have... 5+ years in assessment development, scoring/rater quality, certification, quality assurance, or a field involving complex, consequential judgments; experience aligning reviewers to a shared standard through calibration programs. Adult-learning program experience spanning onboarding, certification, ongoing training, remediation, and effectiveness measurement (beyond one-off materials). Exceptional attention to detail and strong judgment in ambiguous cases; ability to produce clear, defensible decisions and guidance. Analytical fluency to interpret quality data, disagreement patterns, and performance trends and translate them into practical interventions. Clear written and verbal communication; ability to turn complex standards into precise, usable guidance and explain difficult calls. Cross-functional leadership without formal authority; experience directing contractors or partners toward clear accountability and outcomes. Demonstrated skill in quality standards and rubric design, building living systems with decision logs, change histories, and controls for auditability. Experience defining quality benchmarks and validation methods for human–technology workflows, including AI-assisted processes. Adaptability — comfort revising standards and programs as risks, products, and technology change. ⭐  Exceptional candidates will have... Experience in language assessment, test security, remote proctoring, trust and safety, or fraud prevention in high-integrity environments. Experience maintaining quality across large, distributed examiner/rater/reviewer/contractor populations. Familiarity with assessment concepts such as inter-rater agreement, reliability, standardization, and performance monitoring. Experience designing quality systems that span human judgment and technology-assisted workflows. Familiarity with learning-management systems, assessment platforms, quality-audit tools, or operational analytics. The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $142,800 — $193,200 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: Austin, Texas Cost Accounting Manager Location: Austin, Texas Work Arrangement: Hybrid; in office Tuesday through Thursday Reports To: VP of Accounting Direct Report: Senior Plant Accountant, Mexico Travel: At least quarterly travel to the Mexico manufacturing facility, with additional travel as business needs require Position Summary We are seeking a hands-on Cost Accounting Manager to lead cost accounting, inventory accounting, manufacturing financial controls, and inventory working capital initiatives for a rapidly growing manufacturing organization with operations in the United States and Mexico. This role will own the company's product costing framework, including costed bills of materials (CBOMs), standard costs, inventory valuation, manufacturing variances, overhead absorption, routings, labor standards, and related month-end close activities. The Cost Accounting Manager will also play a key role in improving inventory efficiency and reducing Days Inventory Outstanding (DIO). This individual will partner with Supply Chain, Operations, Procurement, Engineering, FP&A, and Finance leadership to improve visibility into inventory drivers, identify excess and slow-moving inventory, and support actions that improve working capital without compromising customer service or manufacturing continuity. The role will directly manage the Senior Plant Accountant supporting our Mexico manufacturing operation and will travel to the plant at least once per quarter. Costed Bills of Materials and Product Costing Own the creation, maintenance, review, and approval process for costed bills of materials (CBOMs). Ensure every manufactured product has a complete and accurate CBOM reflecting current materials, quantities, labor, routings, outside processing, and applicable manufacturing overhead. Partner with Engineering to ensure engineering BOMs and manufacturing BOMs are accurately translated into financial product costs. Establish a formal process for reviewing and updating CBOMs for new products, engineering changes, supplier changes, material substitutions, and manufacturing process changes. Reconcile CBOM costs to ERP standard costs and investigate discrepancies. Identify missing, outdated, or inaccurate BOM components and drive corrective action with Operations and Engineering. Maintain appropriate documentation and controls over product cost changes. Support new product introductions by developing preliminary and final product costs before production launch. Provide visibility into the impact of design, sourcing, and manufacturing changes on product cost and margin. Inventory and Working Capital Management Own accounting and financial analysis for raw materials, work in process, and finished goods inventory. Partner with Supply Chain, Operations, Procurement, and FP&A to develop and execute initiatives to reduce Days Inventory Outstanding (DIO). Develop reporting that provides visibility into DIO by inventory category, product, location, and other relevant operational drivers. Identify excess, obsolete, slow-moving, and aged inventory and drive cross-functional action plans to reduce exposure. Analyze inventory purchasing patterns, production schedules, safety stock levels, lead times, and demand assumptions to identify opportunities to reduce working capital. Evaluate raw material, WIP, and finished goods levels to identify where cash is unnecessarily tied up in inventory. Monitor inventory turns and DIO trends and provide clear explanations of key drivers to Finance and Operations leadership. Quantify the cash flow impact of inventory reduction opportunities. Partner with Procurement on order quantities, purchasing cadence, supplier terms, and material lead times where these affect inventory levels. Partner with Operations on production scheduling, batch sizes, WIP levels, scrap, and yield improvements. Support development of inventory targets and working capital KPIs. Ensure inventory reduction initiatives maintain appropriate controls over customer service levels, production continuity, and financial reporting accuracy. Establish processes for excess and obsolete inventory reserves and net realizable value assessments. Oversee cycle counts and physical inventory accounting procedures. Ensure inventory subledgers reconcile to the general ledger. Standard Costing Own the company's standard costing methodology and standard cost roll process. Establish and maintain standard material, labor, subcontract, freight, and manufacturing overhead costs. Review labor and machine routings to ensure standards reflect current manufacturing processes. Develop and maintain labor and overhead rates in partnership with Operations and Finance. Validate standard costs before they are loaded into the ERP system. Perform periodic reviews of standard versus actual costs and recommend updates when assumptions materially change. Maintain controls around standard cost changes and approvals. Manufacturing Variance Analysis Analyze material usage, labor efficiency, manufacturing overhead, scrap, yield, purchase price, and other production variances. Investigate significant variances and work with Operations to identify root causes. Distinguish operational performance issues from BOM, routing, costing, or system-data issues. Provide clear monthly explanations of manufacturing variances and their impact on gross margin. Develop reporting that allows management to identify cost trends and manufacturing inefficiencies. Month-End Close Own the manufacturing and inventory portions of the monthly close. Prepare and review manufacturing-related journal entries, accruals, reconciliations, and supporting schedules. Review inventory and cost-related balance sheet accounts. Ensure manufacturing variances are properly recorded, analyzed, and explained. Partner with the VP of Accounting to improve the speed, accuracy, and scalability of the close. Provide gross margin, inventory, DIO, and product cost analysis to Finance leadership. Mexico Manufacturing Oversight Directly manage and develop the Senior Plant Accountant supporting the Saltillo manufacturing facility. Travel to the Saltillo plant at least once per quarter to review manufacturing activity, accounting processes, inventory controls, and operational performance. Establish clear accounting procedures and controls for Mexico plant activity. Review inventory, WIP, production, scrap, and manufacturing activity associated with the facility. Oversee reconciliation of activity managed through the company's maquiladora service provider. Review significant provider charges and pass-through expenses for accuracy and completeness. Ensure consistent accounting policies and costing methodologies across U.S. and Mexico operations. Partner directly with plant leadership during site visits to identify accounting, costing, inventory, and working capital improvement opportunities. Cross-Functional Partnership Partner closely with Engineering on BOM accuracy and engineering change controls. Partner with Operations on routings, labor standards, overhead absorption, yield, scrap, production cadence, and WIP. Partner with Procurement on material costs, supplier changes, purchase price variance, lead times, and purchasing quantities. Partner with Supply Chain on inventory accuracy, demand assumptions, safety stock, inventory turns, and DIO reduction. Partner with FP&A to support gross margin forecasting, inventory planning, working capital forecasting, and product profitability analysis. Provide product cost and inventory information for pricing, sourcing, make-versus-buy, and operational decisions. Systems, Processes, and Controls Establish scalable cost accounting processes capable of supporting significant company growth. Own cost accounting data integrity within the ERP system. Develop controls around BOM creation, cost changes, item setup, routings, and inventory transactions. Identify gaps in existing manufacturing accounting processes and implement corrective actions. Develop written procedures for costing, inventory, physical counts, and manufacturing close activities. Identify opportunities to automate costing and inventory processes and improve reporting. Support internal and external audit requirements related to inventory and cost accounting. Qualifications Bachelor's degree in Accounting, Finance, or a related field. 7+ years of progressive accounting experience with significant manufacturing and cost accounting responsibility. Strong hands-on experience developing, maintaining, and reviewing costed bills of materials. Demonstrated experience with standard costing, inventory valuation, WIP, routings, labor standards, overhead absorption, and manufacturing variance analysis. Experience partnering with Engineering and Operations on BOM and routing accuracy. Strong experience with manufacturing ERP systems and NetSuite required. Strong Excel and analytical skills. Experience managing month-end close and balance sheet reconciliations. Experience supervising and developing accounting professionals. Experience supporting international manufacturing operations preferred. Experience working with Mexico manufacturing operations or a maquiladora environment is a plus. Spanish language proficiency preferred, but not required. Strong communication and cross-functional partnership skills. Ability to identify process gaps and build new processes rather than simply maintain existing ones. Comfortable operating in a fast-paced, rapidly scaling manufacturing environment. Ability and willingness to work onsite in Austin Tuesday through Thursday each week. Ability and willingness to travel to the Saltillo, Mexico manufacturing facility at least once per quarter and more frequently when business needs require. Success in This Role Complete and accurate CBOMs for manufactured products. Reliable standard costs that reflect current manufacturing operations. Strong ownership and controls over BOM and cost changes. Accurate inventory valuation and strong inventory controls. Measurable improvement in inventory turns and Days Inventory Outstanding. Reduction in excess, obsolete, and slow-moving inventory. Improved visibility into the drivers of inventory and working capital. Timely and meaningful manufacturing variance analysis. Improved visibility into product margins and manufacturing economics. A disciplined and scalable manufacturing close. Effective leadership and development of the Senior Plant Accountant in Mexico. Strong partnership between Accounting, Engineering, Operations, Procurement, Supply Chain, and FP&A. Benefits: We have created a community at Infinitum, where everyone feels a sense of belonging and is working together to achieve our goals. Comprehensive Health Coverage (Medical/Dental/Vision) Short-Term & Long-Term Disability Coverage Health Savings Account (HSA) – includes employer contributions. Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account 401(k) – Traditional and Roth Stock Options Open Paid Time Off (PTO) 12 Paid Holidays Potential Relocation Assistance Flexible schedule – including hybrid possibilities Company Paid Lunch on Thursdays Community Give-back Opportunities Infinitum embraces diversity and is an equal opportunity employer. Agency representatives, we appreciate your interest, but we've got this!

Location: United States; Vancouver, Canada Our client, a global leader in Earth-observation satellites, is hiring a Staff Systems Engineer for its Synthetic Aperture Radar (SAR) missions. Fully remote from the US is fine for the first couple of years; relocation to the Vancouver, BC area later is optional, not required. What you will do • End-to-end oversight of SAR engineering across the full lifecycle of a SAR space mission • Own the mission concept of operations and high-level mission specs, including spacecraft budgets that drive the SAR payload • Lead technical solutions for current and future SAR missions: beam mode design, mission concept design, SAR image quality modelling • Lead mission-level risk management, integration, verification and validation • Run design trade-offs across spacecraft systems, coverage and access, SAR payload, SAR processor and end-user applications • Own the SAR side of commissioning, calibration and early operations • Advise senior management and new business; mentor the team What you need • Graduate degree in Electrical Engineering, Engineering Physics, Math or Physics (or equivalent experience) • 15+ years with radar, SAR or similar active imaging systems (hardware, processors and/or data products) • 10+ years in a space systems engineering or similar complex systems environment • SAR remote sensing experience: system design, operation, applications/exploitation and/or calibration • Strong communicator across technical, sales, executive and customer audiences • US citizen or permanent resident (export-control and Controlled Goods requirements) Nice to have : MATLAB, Python; satellite SAR payload design and operations; space mission design (coverage and access, orbital dynamics); spacecraft design (thermal, power, pointing); geospatial data.

Location: Vancouver, Canada; United States Our client is hiring a Staff-level engineer to lead a highly specialized team building cutting-edge, high-throughput signal processing systems that turn raw satellite radar data into SAR imagery, deployed on the ground and potentially on board spacecraft. Fully remote from the US; optional relocation to Vancouver later. What you will do • Lead the definition, specification, technical risk management, integration, verification and validation of SAR processors, new and existing • Supervise interface control document development; ensure hardware and software components integrate into the larger ground or space segment • Coordinate trade-offs between theoretical algorithms and their implementation on the actual processor • Troubleshoot root causes of processing errors and artefacts in image products and find mitigations; optimize processing time toward near-real-time • Take part in mission design trade-off studies; mentor the team; advise senior management and new business pursuits What you need • Degree in Electrical Engineering, Engineering Physics, Math or Physics (or equivalent) • 12+ years in an engineering environment, including 5+ years on complex signal processing systems (radar, medical imaging, computer vision or similar) and 10+ years in a large product development or systems engineering environment • Solid grounding in high-speed, high-throughput data analysis and transmission design • MATLAB, Python or C++ • Clear communicator to technical, sales, executive and customer audiences • US citizen or permanent resident Nice to have : SAR remote sensing (system design, operation, exploitation, calibration); satellite SAR payload design and operations; FPGA or ASIC based system design; geospatial data.

Location: Brownsville, WI Corporate Office Estimator Michels Energy Solutions, Inc. Location: WI | Full-time | Travel Required Michels Energy Solutions, Inc. (MES) serves as the general contracting and prime contractor arm of Michels, delivering complex energy and industrial infrastructure projects across North America. MES provides turnkey project execution, leveraging Michels' self-perform capabilities to manage every phase of construction, from planning and procurement through field execution and project closeout. With deep expertise in pipelines, gas distribution systems, compressor and pump stations, industrial facilities, utility infrastructure, and energy-related construction, MES partners with clients to safely deliver critical projects that power economies and support growing communities. Known for tackling challenging scopes and providing integrated solutions, Michels Energy Solutions combines the resources of a national contractor with the agility, accountability, and hands-on leadership needed to successfully execute large-scale energy and industrial projects. Our work improves lives. Discover how a career at Michels Energy Solutions, Inc. can change yours. As a Project Engineer with Michels Pipeline, Inc. , you will support the successful execution of pipeline construction projects by assisting with planning, coordination, and field operations. This role offers hands-on experience in all phases of project delivery, including scheduling, cost tracking, quality control, and collaboration with field crews and project managers. You will gain practical exposure to how complex pipeline projects are built safely, efficiently, and to the highest standards. Why Michels Energy Solutions, Inc.? We consistently ranked among the top 10% of Engineering News‑Records Top 400 Contractors We’re a national leader in pipeline with a long track record of success. Our steady, strategic growth revolves around a commitment to quality. Family‑owned and operated organization with long‑term stability We invest an average of $5,000 per employee per year in training and career development. We perform high-impact, essential work that supports homes, businesses, and communities. A culture where everyone shares responsibility for safety , regardless of title We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors. We offer a comprehensive benefits program including: Health, Dental, and Life Insurance Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Short- and Long-Term Disability Insurance 401(k) Retirement Plan Legal Assistance and Identity Theft Protection Plans (Benefits may vary based on position and location) Why you? You like to surround yourself with dedicated, value-driven people You value challenges and opportunities over a 9 to 5 job You learn from the past and push ahead toward the future You like to know your efforts are noticed and appreciated You believe that individual commitment to a group effort is key to success You want your work to make a difference in people’s lives What it takes? Bachelor of Science in Construction Management preferred or relevant industry experience 2+ years of relevant estimating experience Experience with job cost tracking software, estimating software, Trimble Business Center and Primavera (preferred) Strong verbal and written communication skills A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record 25% Travel AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Remote - UK Workplace: Remote About You The Partnerships Manager is a strategic leader responsible for establishing and growing Constructor's partner ecosystem in the UK. This role involves identifying, developing, and managing key relationships with SIs, agencies and ISVs/ Tech partners to drive revenue and expand market reach. A successful candidate will possess strong communication, negotiation, and relationship-building skills, with a deep understanding of the ecommerce implementation landscape and SI business models. This individual will be instrumental in enabling successful client deployments, fostering collaborative engagements, and contributing to the company's overall growth through SI partnerships. About Us Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: http://constructor.io/constructor.io http://constructor.io. About the Position - Maintain a deep understanding of the ecommerce tech and ISV landscape. - Identify and execute go-to-market strategies with partners in the region. - Partner with regional sales leadership to define and execute growth plans. - Establish and grow strategic partnerships within the ecosystem. - Identify, develop, and manage key executive relationships to drive successful client implementations. - Own the onboarding, activation and development of partners. - Contribute to the company's overall growth by achieving strategic partnership goals, including partner-sourced and influenced revenue, and successful client deployments. - Possess strong communication, negotiation, and relationship-building skills. - Work effectively across internal teams and lead through influence. Requirements - Experience developing, launching, and scaling go-to-market motions with Systems Integrators and ISV partners in the UK. - Experience working with SIs specializing in ecommerce implementations. - Good network and senior-level contacts within the ecommerce space. - Prior experience managing executive relationships and driving activation and engagement. BENEFITS - 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year - 💰 A competitive compensation package including stock options - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Parental leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact   DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Backend Engineer on the Credit Card team at OnePay, your work will directly shape the infrastructure behind our co-branded credit card product, holding the same bar for trust, security, and reliability as the rest of our financial ecosystem. You will: - Design and build backend services that power our co-branded credit card product and its integrations with partner systems - Architect APIs and event-driven systems that handle sensitive financial data securely at scale - Partner with risk, compliance, and platform teams to ensure new features meet regulatory and security requirements - Own reliability and performance for systems processing real-time credit transactions - Drive technical decisions on system design, balancing scalability, security, and speed of delivery - Mentor other engineers and raise the bar on code quality, testing, and operational practices across the team YOU BRING - 3+ years of professional experience in backend or distributed systems development - Experience building and operating production-grade APIs and microservices in a regulated or high-compliance environment (fintech, payments, banking, or similar) - Proficiency in Node.js or similar modern backend frameworks (TypeScript, NestJS, Go, or Java) - Familiarity with cloud-native architecture (Kubernetes, AWS) and event-driven or microservice-based systems - Strong understanding of data security, PCI compliance, or similar standards protecting sensitive financial data - Strong communication and collaboration skills across product, risk, and platform teams - Drive and proactivity - everyone here is a builder and executor TOOLS WE USE We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Newark, NJ; Greater New York City Area Workplace: hybrid Role Overview: We are looking for a driven Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences. You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants. This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter. Why join us: Build a major new product line with meaningful ownership and influence from day one. Help shape technology that empowers independent restaurant operators and small businesses. Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence. Competitive compensation, strong benefits, and significant opportunities for growth and impact. What You’ll Do: Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration. Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs. Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences. Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision. Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives. Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption. Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation. Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes. Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization. What We’re Looking For: 5+ years of Product Management experience building and scaling SaaS products. 2+ years of experience leading mobile features and experiences. Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity. Exceptional product discovery, prioritization, and problem-solving skills. Proven ability to simplify complex workflows into elegant, intuitive user experiences. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment. Comfortable operating in a fast-paced, iterative environment with high ownership and accountability. Ability to work hybrid from an NRS office three days per week. Bonus Experience in the POS space. Familiarity with ordering, payments, inventory management, or loyalty. More Benefits: An exciting and challenging job with talented people around. Referral program – get rewarded for helping us grow the team with talented people. Health, Dental, Vision, & 401k. PTO – including vacation, sick leave, and holidays. Commuter Benefits Program. Short and Long Term Disability. Flexible working arrangements. Tuition Reimbursement Program, and more. A few words about us: IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.  We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Professional Services Technical Architect at GitLab, you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment. What you’ll do Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff. Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations. Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans. Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures. Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime. Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow. Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes. Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings. Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing. Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization. Review and provide input to Professional Services training materials and presentations Develop case studies, presentations, design documentation, and best-practice methodologies Work closely with customer project teams to ensure accurate task-level articulation of work required What you’ll bring Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment. Prefer location in PST, MST or CST timezone alignment. Comfortable with up to 30% travel at times. Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services. Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans.Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs. Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible.Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review. Experience performing migrations to GitLab, including using Congregate or similar migration tooling.Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs.Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision. Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders.Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience About the team The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively. This role models skills and behavior aligned with GitLab Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $123,840 — $209,520 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States About Turing Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com . About the role Sr. Director, AI Enterprise Partnerships · Turing Intelligence · United States (New York City preferred) · Full-time Turing Intelligence builds and deploys AI systems for Global Financial customers and some of the world’s largest financial institutions, including the world’s largest asset manager, a leading global alternative asset manager, a top-tier investment bank, and a Fortune 50 consumer goods company. We run as a startup inside Turing, and our forward-deployed engineers work directly in client environments. The foundation-model providers sell models and enterprise agreements, but they do not want to staff the implementation. Their customers still need someone to build real systems on those models, and that is our business. When a model provider recommends implementation partners into one of its enterprise accounts, we want Turing to be on that list. We already have working relationships with two of the leading foundation-model providers. Both partners know us, but almost no revenue flows through either channel yet. We are hiring the Sr. Director, AI Enterprise Partnerships to change that: to sell Turing through and with these partners, run the partner programs behind that motion, and own the revenue that comes through the channel. This is a hands-on, player-coach role. You will work on your own at first, and if the channel proves itself, you may build a team under it. What you'll do Sell through and with our partners Pitch Turing to the partners' account executives and field teams, so they recommend us into their enterprise accounts Build partner-sourced and partner-influenced pipeline by mapping partner account teams onto our target accounts and joining their account planning Co-sell in the field: joint account plans, shared pursuit calls, and joint proposals Route Turing-originated enterprise demand toward partner consumption, which earns referrals back to us Own the revenue that comes through the channel, and grow it quarter over quarter Run the partner programs Manage each program end to end: onboarding, registrations and referrals, certifications, tier progression, partner credits, market development funds, and training Keep the paperwork and tracking tight and consistent, and own partner pipeline reporting as the single source of truth inside Turing Run the partner cadence: regular partner check-ins, quarterly business reviews, executive meetings, and partner events Keep our engineers certified and current on each partner's platform, and turn each model or platform launch into activity across our accounts Treat competing partners fairly Manage partners who compete with each other, keeping each partner's information separate and giving none of them an advantage over another Raise conflicts early and honestly, including where a partner's own services team competes with us or where our delivery capacity cannot back a commitment we are asked to make Work across Turing Run the channel much as a general manager runs a vertical, working mostly with our financial services (BFSI) business and with other verticals as accounts require Build the case studies and references partners ask for before they recommend us, starting from delivered work and new wins Partner with our delivery leaders to make sure every commitment made through the channel can be staffed and delivered What we're looking for Required 5+ years in partnerships, alliances, or channel, including at least 2 years carrying a quota or a partner-sourced revenue target Partner or alliance experience on the services side: you have managed a professional services or consulting firm's partnerships with cloud or technology vendors, ideally at a boutique or mid-size firm Both halves of the job: you have pitched your firm to a vendor's account teams and won referrals, and you have run a partner program's registrations, co-sell, tiers, and funding Fluency in the partner playbook: sourced versus influenced attribution, deal registration, co-sell, cloud marketplaces, and market development funds Discretion: you can manage partners who compete with each other and keep each relationship fair and separate Commercial judgment: you can read a P&L, model a referral structure against a margin floor, and tell revenue from profitable revenue Range: comfortable with a partner's field rep and a partner's executive, and with a delivery lead and a general manager inside Turing A player-coach who wants to do the work directly and build a channel from early stage Preferred AI experience: partnerships with a foundation-model provider or AI platform, or selling AI implementation work Enough technical fluency to discuss model selection, agents, and deployment with an enterprise CTO or a partner's solutions architect Experience managing two or more competing vendor partnerships at the same time Experience selling into enterprise financial services How you'll be measured The first measure is revenue, and revenue growth, through the partner channel. Behind it sit partner-sourced pipeline, partner-influenced revenue and joint customer wins, gross margin on partner-sourced work, partner tier progression, and the number of certified engineers on each partner platform. Compensation The compensation range for this role is $240,000–$260,000. Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here .

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Principal Presales Engineer on Twilio’s New Business Communication team! About the job This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for delivering the technical win for customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions. Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Presales Engineer, you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions Lead technical discovery sessions with customers to uncover their needs and difficulties, demonstrating our capability to facilitate their success and address their challenges effectively Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products Establish yourself as a trusted advisor to our customers, introducing innovative solutions and architectures that catalyze and propel innovation Contribute to the broader Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Minimum of 8 years in a solutions engineering (presales) role, specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products, along with customer-facing experience, particularly in delivery or consulting. Excellent communicator and presenter able to gain audience confidence An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests. Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment Previous software development experience in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP) Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) Building with REST APIs Bachelors and/or Masters degree in a technical discipline (Engineering, Mathematics, Computer Science,) or equivalent practical experiences Desired: Experience with new business accounts and evangelizing new use cases and technology Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Previous experience in Telecom, SIP, Contact Center, or Security Experience with sales methodologies Location This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00- $173,590.00. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00 - $192,880.00. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until November 19, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United Arab Emirates Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We are looking for a Deputy Regional Information Security Officer to own ICT security, operational resilience, and regulatory compliance across a portfolio of entities at different stages of maturity, from established licensed operations to new markets launching under frameworks. This is not a support function. You will be the named security officer for your entities, accountable to their boards and their regulators. This is a high visibility, high trust role for a security governance professional who thrives at the intersection of technology, compliance, and financial services, and who is energised by applying established group frameworks to the local needs of a growing regulated entity. Payward is one of the world's most trusted and secure digital asset platforms, operating across a growing network of regulated entities spanning Europe, the Middle East, and Asia Pacific. As we expand into new markets and deepen our regulatory footprint, the demand for embedded, senior-level ICT security leadership at the entity level has never been higher.   THE OPPORTUNITY - Prepare, contribute and report to regional risk governance and board committee meetings, highlighting control status, risk exposure, and readiness - Execute risk assessments and control testing across UAE operations in line with VARA cybersecurity guidelines and security best practices - Maintain and review Business Impact Assessments (BIA), integrating findings into global resilience planning - Contribute to Business Continuity Plan (BCP) documentation, testing, and updates, including entity-specific scenarios - Collaborate with Group Security and IT to: - Align UAE-specific regulatory controls with global policies and control frameworks - Contribute to the development of security policies to meet international and UAE compliance requirements - Conduct security control validation and document evidence for internal/external audits - Participate in remediation planning for audit findings and track progress to closure - Support the RISO in preparing and submitting regulatory documentation to regulators - Prepare and present security and resilience reports for internal governance committees and local entity management - Assist in responses to regulatory examinations, including due diligence and compliance queries - Liaise with compliance and legal teams to interpret regulatory changes and propose control adaptations - Participate in the regional incident response process, assist with post-incident reviews, and support continuous improvement activities - Coordinate with cross-functional stakeholders to embed security requirements into operational processes WHAT YOU WILL DO - Regulatory Governance - Serve as the named ICT security officer for your appointed entities, with formal accountability for security risk, ICT governance, and resilience oversight at board level - Prepare and present security, risk, and resilience materials to entity boards, with material review and coaching from the Global RISO Lead beforehand - Act as the primary point of contact for VARA and other relevant regulatory authorities on ICT and security matters -- including examinations, inspections, licensing interactions, and ongoing supervisory dialogue - Support entity go live processes by implementing and localizing established group ICT governance frameworks for new market launches, ensuring they meet UAE regulatory requirements and entity specific needs - As the portfolio evolves, engage with additional regulatory frameworks with support from the broader RISO team - ICT Risk and Security - Lead ICT and security risk assessments for your appointed entity, escalating material risks through local governance and the Global RISO Lead - Maintain and adapt entity level policies and procedures to align with group standards and UAE regulatory requirements - Coordinate control testing, evidence documentation, and audit preparation with global security and compliance teams - Manage the classification, escalation, and regulatory reporting of ICT-related incidents within the timeframes required by applicable regulators - Operational Resilience - Lead business impact assessments, critical function mapping, and business continuity planning at the entity level - Oversee continuity and recovery testing, ensuring outputs meet regulatory expectations and feed back into global resilience planning - Maintain oversight of ICT third-party dependencies and outsourcing arrangements in line with regulatory requirements - Group Liaison - Act as a key local liaison between UAE entities, the RISO team, Group Security, and Compliance - Drive local implementation of group frameworks, policies, and resilience standards, adapting them where jurisdiction-specific requirements demand - Represent entity priorities in group-led security initiatives and governance forums WHAT YOU BRING - 7+ years of experience in information security governance, ICT risk management, or regulatory compliance in a regulated financial services, fintech, or virtual asset environment - Direct experience as a named regulatory contact, involvement in regulatory examinations, supervisory interactions, licensing processes, or equivalent - Familiarity with UAE regulatory frameworks. Experience with VARA or other virtual asset / crypto-native regulatory regimes is a significant advantage and strongly preferred - Demonstrated ability to implement, adapt, and maintain compliance or governance frameworks within a regulated environment - Experience conducting risk assessments, business impact analyses, and resilience planning at the entity level - Familiarity with ICT outsourcing and third-party risk management within group structures - Ability to translate technical risk into board-level narrative and regulatory-grade documentation - Comfortable operating across multiple jurisdictions simultaneously, each at a different stage of regulatory maturity - Strong project management skills and the ability to drive outcomes across cross-functional, globally distributed teams - Certifications such as CISSP, CISM, CRISC, CISA, or ISO27001 Lead Implementer preferred - Familiarity with EU frameworks such as DORA and MiCA is strongly preferred WHY THIS ROLE - You will hold a named role within a regulated entity with accountability and board-level visibility - You will operate at the frontier of virtual asset regulation -- VARA is one of the most advanced and fastest-evolving crypto regulatory frameworks in the world, and you will be shaping how Kraken meets it from day one of market entry - You will build ICT governance programs from scratch for new market entries, not inherit and maintain what others have set up - Exposure to local governance forums, regulators, and senior stakeholders, with remote guidance and preparation support from the Global RISO Lead - The scope of this role is intentionally designed to grow -- as Kraken's entity footprint expands, so does the portfolio and the regulatory breadth you will be exposed to, potentially including Asian and EU frameworks such as DORA - You will join a remote-first, international team shaping the future of crypto asset governance and resilience across some of the world's most demanding regulatory environments Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United States; Denver; Chicago; Seattle; Austin; Atlanta; New York; Los Angeles; Boston; San Francisco Workplace: Remote We're looking for a Director of Product Management to own our security product strategy end to end -   the vision, the roadmap, build vs buy decisions. You will set the multi-year investment strategy for our security offerings, go deep with engineering on database security, networking, and identity management. You will be the subject matter expert for other PMs navigating security-adjacent decisions.. Responsibilities - Own the product vision, strategy, and multi-year roadmap for our security offerings, and make the case for it - internally with engineering and leadership, and externally with customers and the market. - Go deep on database security, networking, and identity and access management (IAM) - enough to argue the details with engineering, not just approve what they propose. - Partner closely with engineering, design, sales, and marketing to ship products that are actually secure, not just marketed that way. - Translate complex security requirements into specifications and user stories that engineering can understand. - Own backlog prioritization and the trade-offs that come with it, weighing business value, customer risk, and engineering cost. - Drive go-to-market for security launches - positioning, sales enablement, documentation. - Monitor how security features perform in the real world and use that data, not just instinct, to decide what to build next. - Be the security subject-matter expert other teams come to, and provide guidance and coaching to PMs working on security-adjacent problems elsewhere in the org. - Represent our security posture and roadmap externally - with top customers, prospects, and analysts when the conversation needs someone who actually understands the tradeoffs. Qualifications - 10+ years of product management experience in B2B SaaS, with a significant and sustained focus on security products or features, including experience setting security strategy at an organizational level. - Real, hands-on experience with database security principles and best practices. - Strong understanding of networking concepts and their security implications. - In-depth knowledge of identity and access management (IAM). - Security certifications (e.g., CISSP, CISM, CompTIA Security+) preferred. - Solid program management skills: planning, execution, and risk management across multiple concurrent workstreams. - A track record of representing product externally - with customers, analysts, or at industry events, and translating deep technical security topics for non-technical audiences. - Experience guiding or informally mentoring other PMs, even without a formal reporting relationship. - Strong communication and presentation skills, and the judgment to know when to escalate versus when to just make the call. - Comfortable in a fast-paced, collaborative environment where priorities shift and you're expected to bring order to it, not just follow along. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: The Netherlands; United Kingdom; Spain Workplace: Hybrid We're looking for a Director of Product Management to own our security product strategy end to end -   the vision, the roadmap, build vs buy decisions. You will set the multi-year investment strategy for our security offerings, go deep with engineering on database security, networking, and identity management. You will be the subject matter expert for other PMs navigating security-adjacent decisions.. Responsibilities - Own the product vision, strategy, and multi-year roadmap for our security offerings, and make the case for it - internally with engineering and leadership, and externally with customers and the market. - Go deep on database security, networking, and identity and access management (IAM) - enough to argue the details with engineering, not just approve what they propose. - Partner closely with engineering, design, sales, and marketing to ship products that are actually secure, not just marketed that way. - Translate complex security requirements into specifications and user stories that engineering can understand. - Own backlog prioritization and the trade-offs that come with it, weighing business value, customer risk, and engineering cost. - Drive go-to-market for security launches - positioning, sales enablement, documentation. - Monitor how security features perform in the real world and use that data, not just instinct, to decide what to build next. - Be the security subject-matter expert other teams come to, and provide guidance and coaching to PMs working on security-adjacent problems elsewhere in the org. - Represent our security posture and roadmap externally - with top customers, prospects, and analysts when the conversation needs someone who actually understands the tradeoffs. Qualifications - 10+ years of product management experience in B2B SaaS, with a significant and sustained focus on security products or features, including experience setting security strategy at an organizational level. - Real, hands-on experience with database security principles and best practices. - Strong understanding of networking concepts and their security implications. - In-depth knowledge of identity and access management (IAM). - Security certifications (e.g., CISSP, CISM, CompTIA Security+) preferred. - Solid program management skills: planning, execution, and risk management across multiple concurrent workstreams. - A track record of representing product externally - with customers, analysts, or at industry events, and translating deep technical security topics for non-technical audiences. - Experience guiding or informally mentoring other PMs, even without a formal reporting relationship. - Strong communication and presentation skills, and the judgment to know when to escalate versus when to just make the call. - Comfortable in a fast-paced, collaborative environment where priorities shift and you're expected to bring order to it, not just follow along. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: United States; Denver; Chicago; Seattle; Austin; New York; Los Angeles; San Francisco Workplace: Remote We are seeking an experienced Product Manager with a strong background in security to join our dynamic team. This role will be crucial in defining and executing the product strategy for our security offerings, ensuring our products are robust, reliable, and secure, and that they meet the evolving needs of our customers. The ideal candidate will possess a deep understanding of database security, networking, and identity management, and will be adept at navigating the complexities of product development from conception to launch. What you will do: - Define and evangelize the product vision, strategy, and roadmap for security-focused features and products. - Conduct market research, competitive analysis, and customer feedback sessions to identify opportunities and inform product decisions. - Collaborate closely with engineering, design, sales, and marketing teams to deliver high-quality, secure products. - Translate complex security requirements into clear, concise product specifications and user stories. - Prioritize product backlog and manage trade-offs to optimize for business value and customer satisfaction. - Drive product launch activities, including go-to-market strategy, sales enablement, and user documentation. - Monitor product performance, gather insights, and iterate on product features based on data and user feedback. - Act as a subject matter expert for security within the organization, providing guidance and insights to various stakeholders. About You: - Minimum of 8+ years of experience in product management in B2B SaaS, with a significant focus on security products or features. - Proven experience with database security principles and best practices. - Strong understanding of networking concepts and their implications for security. - In-depth knowledge of identity and access management (IAM) topics. - Certifications in security (e.g., CISSP, CISM, CompTIA Security+). - Demonstrated experience in quality assurance processes and methodologies. - Solid background in program management, including planning, execution, and risk management. - Prior experience in security engineering is required. - Excellent communication, interpersonal, and presentation skills. - Ability to thrive in a fast-paced, collaborative environment. Preferred Qualifications: - Prior experience securing a data platform, database product, or real-time analytics service. - Familiarity with ClickHouse or other databases such as Snowflake, BigQuery, or Redshift. - Experience supporting BYOC or private deployment models. - Background working with open source software or developer-focused products. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: The Netherlands; United Kingdom; Spain Workplace: Remote We are seeking an experienced Product Manager with a strong background in security to join our dynamic team. This role will be crucial in defining and executing the product strategy for our security offerings, ensuring our products are robust, reliable, and secure, and that they meet the evolving needs of our customers. The ideal candidate will possess a deep understanding of database security, networking, and identity management, and will be adept at navigating the complexities of product development from conception to launch. What you will do: - Define and evangelize the product vision, strategy, and roadmap for security-focused features and products. - Conduct market research, competitive analysis, and customer feedback sessions to identify opportunities and inform product decisions. - Collaborate closely with engineering, design, sales, and marketing teams to deliver high-quality, secure products. - Translate complex security requirements into clear, concise product specifications and user stories. - Prioritize product backlog and manage trade-offs to optimize for business value and customer satisfaction. - Drive product launch activities, including go-to-market strategy, sales enablement, and user documentation. - Monitor product performance, gather insights, and iterate on product features based on data and user feedback. - Act as a subject matter expert for security within the organization, providing guidance and insights to various stakeholders. About You: - Minimum of 8+ years of experience in product management in B2B SaaS, with a significant focus on security products or features. - Proven experience with database security principles and best practices. - Strong understanding of networking concepts and their implications for security. - In-depth knowledge of identity and access management (IAM) topics. - Certifications in security (e.g., CISSP, CISM, CompTIA Security+). - Demonstrated experience in quality assurance processes and methodologies. - Solid background in program management, including planning, execution, and risk management. - Prior experience in security engineering is required. - Excellent communication, interpersonal, and presentation skills. - Ability to thrive in a fast-paced, collaborative environment. Preferred Qualifications: - Prior experience securing a data platform, database product, or real-time analytics service. - Familiarity with ClickHouse or other databases such as Snowflake, BigQuery, or Redshift. - Experience supporting BYOC or private deployment models. - Background working with open source software or developer-focused products. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. As the Senior Director of AMER Field Marketing, you will lead a talented and motivated team of Field Marketers. You will be responsible for setting the AMER field strategy and overseeing the execution of events and field initiatives to continue our growth trajectory. This role will be primarily responsible for driving and enabling pipeline growth for Chainguard solutions across North America, LATAM, and the Public Sector, spanning our Enterprise Segment. What you'll do: Own the AMER Field Marketing strategy and execution, including North America, LATAM, and Public Sector, to drive pipeline growth across the region. Lead and develop a team of AMER Field Marketers focusing on field strategy & tactics across North America, LATAM, and Public Sector, while being hands-on and coaching the team Build out a field center of excellence to enable Chainguard's business to scale across the region. Partner with the sales team on strategy, targeting, and an account approach for field initiatives, including LATAM and Public Sector-specific go-to-market motions. Lead the strategy for executing data-driven integrated field programs in partnership with other marketing teams to reach target audiences and in alignment with strategic market moments to extend reach. Build and maintain relationships with external partners, including agencies, vendors, and industry organizations, to drive customer engagement and generate leads. Develop and implement measurement plans to evaluate the effectiveness of field marketing programs and campaigns, and adjust as necessary to optimize performance, working with MOPS Ensure all field marketing efforts are aligned with Chainguard's overall brand, mission, and values. What you'll bring: 12+ years of field marketing experience in B2B, cybersecurity a plus 5+ years of experience in managing a large team of field marketing professionals, including regional field marketing managers and specialists Experience with LATAM and/or Public Sector field marketing motions is a strong plus. Track record of building and driving successful marketing strategies, plans, and results while tightly aligned with sales and leadership. Knowledge of HubSpot, Salesforce, and Splash Excellent strategic thinking skills with the ability to make data-driven decisions, and a strong communicator About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: London, UK Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. Role Summary: As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently and empathetically. In this role, you will gain hands-on experience within the fast paced, ever evolving mobile app ecosystem and have the opportunity to engage directly with executives and team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French-speaking clients and partners. Full time / London - Hybrid (2-3 days in office) - French Speaking Responsibilities: - Provide expert support to customers and the internal sales team by responding to queries in a timely and accurate manner. - Troubleshoot and resolve issues by gathering technical details, replicating problems, and using internal tools to identify root causes. - Collaborate with cross functional teams to escalate complex issues, log bugs, and clearly communicate technical solutions to users of varying technical backgrounds. - Provide high priority support and platform overviews on an ad hoc basis to a designated group of strategic accounts. - Act as a bridge between internal teams, sharing relevant customer feedback to improve the platform. - Identify gaps in resources based on common customer pain points. - Educate users on new updates, tools, and best practices to tailor to their use cases - Report on key customer service metrics and identify noteworthy trends to the Team Director. Qualifications: - At least 4-5 years of experience in a data analysis customer facing role (customer service, care, or success). - Fluency in French/English - Background in mobile analytics, consumer behavior, or digital advertising strongly preferred. - Passionate about providing exceptional customer experience. - Strong attention to detail and ability to manage multiple tickets or issues at once. - Comfortable working with and supporting global brands across diverse markets. - Genuine interest in building and growing a career within customer support. - Technical experience in initial troubleshooting of front end bug/network issues. - Ability to read and interpret data visualizations or logs to guide troubleshooting. - Experience working cross functionally with Product, Engineering, or Data teams. - Proactive in spotting recurring issues and patterns in customer inquiries. Nice to have: - Hands-on experience with platforms such as Zendesk, Mailgun, Kibana, and Salesforce. - Knowledge in assisting global users with API questions, data import/export execution, and platform integrations. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.