Location: EMEA; United States; Ireland; United Kingdom; Brazil; Canada; Mexico
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based within the EMEA or AMER regions.
You’ll join Oyster as a Senior AI Solutions Engineer: Go-to-Market, reporting to the AI Director and partnering closely with GTM leadership.
Your mandate goes beyond automating individual tasks. You’ll help make Sales, Marketing, Customer Success, Partnerships, and Revenue Operations AI native. This means rethinking how people work with AI, where agents can take on operational work, and where human judgement creates the most value to build a more effective AI enabled GTM organization.
You’ll be part of a connected group of Senior AI Solutions Engineers transforming different departments across Oyster. Together, you’ll establish shared standards, reuse successful approaches, and ensure Oyster’s AI transformation is coordinated rather than siloed.
This is a senior, hands on role. You’ll independently identify high value opportunities, decide where AI should and should not be used, and lead complex solutions from discovery through adoption and measurable business impact.
CORE RESPONSIBILITIES
Make GTM AI native
Reimagine how GTM teams work with AI. Move teams from manually operating tools and workflows toward humans orchestrating AI powered ways of working, with human judgement where it matters.
Shape the AI roadmap
Partner with GTM leaders to identify, prioritize, and frame high impact transformation opportunities.
Lead solutions from start to finish
Own complex initiatives from an ambiguous problem through design, build, deployment, adoption, and improvement.
Build best in class AI agents and solutions
Design, build, test, and continuously improve reliable AI agents, agentic workflows, automations, and integrations using LLMs, orchestration platforms, APIs, tools, and enterprise data sources.
Apply sound judgement
Balance value, feasibility, risk, data quality, maintainability, and human oversight. Recognize when AI is not the right solution.
Drive AI adoption and self sufficiency
Partner with GTM leaders, managers, and champions to embed AI into everyday work. Help teams move beyond consuming AI outputs toward confidently creating reusable prompts, workflows, and AI powered ways of working.
Own solutions beyond launch
Measure adoption, quality, reliability, and business impact after release. Continuously improve solutions based on real usage and outcomes rather than treating launch as completion.
Connect the organization and raise capability
Build trust with GTM leadership, share reusable patterns with AI Solutions Engineers supporting other departments, mentor colleagues, and help teams develop the skills and confidence to operate effectively in an AI enabled environment.
MINIMUM REQUIREMENTS
- 3+ years of hands on AI and automation experience, supported by broader experience delivering complex solutions in GTM Engineering, Solutions Engineering, Revenue Operations, systems integration, or a related field.
- A track record of redesigning workflows or operating models, rather than only automating isolated tasks.
- Experience independently leading complex, cross functional initiatives from an ambiguous problem to measurable business impact.
- Strong automation capability using tools such as n8n, Zapier, Make, or comparable orchestration technologies.
- Strong hands on experience designing, building, deploying, and improving production AI agents and agentic workflows using LLMs, APIs, tools, and enterprise data.
- Strong understanding of B2B GTM operations across Sales, Marketing, Customer Success, Partnerships, and Revenue Operations.
- Experience integrating business systems through APIs, webhooks, and authentication mechanisms.
- Strong judgement about where AI can create value, where processes need deeper redesign, and where automation should not be used.
- Ability to influence functional leaders, challenge assumptions constructively, and align technical and nontechnical stakeholders.
- A track record of mentoring others, sharing expertise, and raising standards across a team.
BONUS EXPERIENCE
- Experience with Salesforce, HubSpot, Gong, Clay, or similar GTM platforms.
- JavaScript, Python, or SQL experience.
- Familiarity with RAG, MCP, AI evaluation, observability, governance, or security controls.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
seniorEMEA; United States; Ireland; United Kingdom; Brazil; Canada; Mexico
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE's have the tools, collateral, enablement and experts they need to close business. If you've ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company's most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers.
What You'll Be Doing:
Advise on and support some of Grafana's most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company's most complex technical challenges with no supervision.
Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field
Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals.
Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap
Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime.
Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities
Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana
Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers
Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input
Mentor Senior and Staff Solution Engineers and Field Engineers
What Makes You a Great Fit:
Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus.
Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.)
Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem
Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization
Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities
Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation
Working familiarity with Linux, including common tools
Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work
Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more
Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections
Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles
In the Netherlands, the OTE compensation range for this role is 137,000 EUR - 165,000 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE's have the tools, collateral, enablement and experts they need to close business. If you've ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company's most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers.
What You'll Be Doing:
Advise on and support some of Grafana's most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company's most complex technical challenges with no supervision.
Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field
Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals.
Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap
Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime.
Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities
Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana
Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers
Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input
Mentor Senior and Staff Solution Engineers and Field Engineers
What Makes You a Great Fit:
Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus.
Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.)
Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem
Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization
Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities
Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation
Working familiarity with Linux, including common tools
Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work
Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more
Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections
Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles
In Sweden, the OTE compensation range for this role is 1,098,000 SEK - 1,320,000 SEK. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE's have the tools, collateral, enablement and experts they need to close business. If you've ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company's most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers.
What You'll Be Doing:
Advise on and support some of Grafana's most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company's most complex technical challenges with no supervision.
Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field
Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals.
Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap
Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime.
Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities
Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana
Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers
Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input
Mentor Senior and Staff Solution Engineers and Field Engineers
What Makes You a Great Fit:
Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus.
Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.)
Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem
Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization
Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities
Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation
Working familiarity with Linux, including common tools
Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work
Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more
Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections
Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles
In Germany, the OTE compensation range for this role is EUR 137,000 - EUR 164,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE's have the tools, collateral, enablement and experts they need to close business. If you've ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company's most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers.
What You'll Be Doing:
Advise on and support some of Grafana's most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company's most complex technical challenges with no supervision.
Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field
Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals.
Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap
Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime.
Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities
Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana
Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers
Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input
Mentor Senior and Staff Solution Engineers and Field Engineers
What Makes You a Great Fit:
Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus.
Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.)
Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem
Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization
Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities
Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation
Working familiarity with Linux, including common tools
Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work
Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more
Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections
Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles
In the UK, the OTE compensation range for this role is £130,000 - £155,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Helsinki, Finland; Stockholm, Sweden; Tallinn, Estonia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
New Verticals is everything our customers buy that isn't a restaurant meal: groceries, pharmacy, electronics, the shop on the corner. It's one of the company's growth engines and still largely unsolved as a product problem - a forty-item grocery basket is nothing like ordering dinner. As a Senior Mobile Engineer, iOS - you'll join New Verticals EMEA, the group accountable for that mission across Wolt and Deliveroo in 30+ countries, organised as five teams.
Your home team owns quality and cost: making sure customers actually get what they ordered, at a sensible cost of getting a basket to their door. Substitutions, unavailable items, order accuracy - invisible when it works, infuriating when it doesn't. You won't only work there: mobile expertise is in demand across all five teams, and part of the role is going where the iOS work is.
This role is primarily focused on native iOS development. Experience across both iOS and Android, as well as backend development, is a strong plus.
What you’ll be doing
Building, improving and maintaining native iOS features for customer-facing journeys within our shared consumer apps.
Partnering closely with product, design and engineering colleagues to turn customer and business needs into simple, reliable and scalable mobile experiences.
Contributing to the design, implementation, launch and ongoing ownership of meaningful product initiatives.
Working with our server-driven UI (SDUI) approach to build configurable, component-based views that allow teams to move quickly while maintaining a coherent customer experience.
Making thoughtful technical decisions around architecture, testing, performance, observability, release processes and maintainability.
Collaborating with engineers across teams that own different parts of the same app, helping ensure integrations and shared patterns work well together.
Supporting and mentoring full-stack engineers who are developing their mobile expertise, and helping raise the bar for mobile implementation practices across the team.
Using AI-enabled tools pragmatically to improve engineering productivity, while applying strong judgment around quality, security and validation.
What we’re looking for
Strong experience building and shipping high-quality native iOS applications, with a solid understanding of modern iOS development practices.
Experience working on large-scale, consumer-facing mobile applications, ideally in an environment where several teams contribute to the same app.
Good knowledge of mobile architecture, testing, performance optimisation, observability, modularity, CI/CD and App Store release processes.
Experience collaborating closely with product and design partners to solve customer problems, not only implement specifications.
A pragmatic, product-minded approach: able to balance quality, speed and long-term maintainability.
Comfort working in an evolving environment, breaking down ambiguous problems and contributing to clear, practical solutions.
Strong communication and collaboration skills, with the ability to explain technical trade-offs clearly.
Experience supporting, mentoring or enabling other engineers, particularly those growing their mobile development skills.
Practical experience using AI as part of your engineering toolkit, with good instincts for validation and quality.
Experience with Android development and/or backend engineering is a strong plus.
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Estonia Pay Range
€5.722
—
€7.152 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Lithuania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: Romania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Задачи:
— Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения.
— Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества.
— Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей.
— Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов.
— Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов.
— Проводить онбординг новых клиентов и сопровождать их в работе с продуктом.
— Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт.
Требования:
— Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет.
— Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами).
— Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR).
— Опыт взаимодействия с командой разработки и составления структурированных bug-репортов.
— Умение объяснять технические вопросы простым языком.
— Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля.
— Английский язык — от Upper-Intermediate.
— Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки.
Условия:
— full-time
— Оформление: ГПХ (после ИС возможен переход на ТК)
— Динамичная среда и быстрые итерации.
— Возможность построить Customer Support практически с нуля и влиять на развитие процессов.
— Высокая автономность и ориентация на результат.
— Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.
Location: EMEA; Hungary; Austria; Ireland; Portugal; United Kingdom; Spain; Poland
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +3 / -5 UTC.
Oyster is a global employment platform that lets companies hire, pay, and take care of talented people anywhere in the world — without setting up a local entity. Oyster acts as the legal employer in 180+ countries, handling contracts, payroll, benefits, and compliance, so our customers can focus on the work, not the paperwork.
Founded in 2019 and now trusted by 2,500+ companies, Oyster is a fully distributed team working across 60+ countries. We believe that where you happen to live shouldn't govern what work you're able to do, or who you're able to hire — our mission is opportunities for all.
About the Role
Oyster's Go-To-Market organisation is scaling fast, with an ambitious growth agenda that spans new markets, new products, and a step-change in brand and execution. The Chief Revenue Officer needs a strong partner to help the GTM leadership team turn that agenda into disciplined, connected, day-to-day execution.
As Business Manager for the GTM org, you will sit close to the CRO and work directly with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the organisation running smoothly, moving quickly, and pulling in the same direction. You will be equally comfortable in the detail of an operating cadence and in the judgement calls of a cross-functional strategic project — and you'll take real ownership of outcomes, not just process.
What You'll Do
- Support the GTM leadership team with translating our company strategy into a GTM plan (Objectives, key results, key initiatives amongst the teams) driving focus across the org on what truly matters.
- Deliver a regular cadence in the GTM leadership team to structurally assess progress, sharpen ‘the what’s next’ and driving accountability
- Deliver the GTM QBRs
- Run smooth, connected GTM operations. Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the GTM org operating effectively. Build and maintain the rhythm of the business — leadership meetings, business reviews, planning cycles — and make sure the right information, decisions, and follow-through happen on time.
- Act as a trusted partner to the GTM leadership team.
- Spot operational gaps or risks early and work with the relevant VP to close them.
- Speed up execution. Connect the dots across Sales, Marketing, Partnerships, and RevOps, and remove the silos that slow decisions down. Find where handoffs are breaking, where priorities are misaligned, or where two teams are solving the same problem separately — and fix it.
- Diagnose friction between teams and broker pragmatic, fast resolutions.
- Push initiatives from decision to delivery, not just decision to plan.
- Own strategic internal communication for the GTM org. Be the connective tissue between GTM leadership's priorities and the wider organisation. Shape and run the communication cadence — strategic updates, all-hands content, key messages — so that everyone in GTM understands what matters, why, and what's expected of them.
- Translate strategy and leadership decisions into clear, consistent messaging.
- Build feedback loops so leadership hears what's really happening on the ground.
- Own, design, and run strategic growth projects in GTM. Take direct ownership of cross functional initiatives for the GTM org, end to end — scoping, resourcing, designing, running, and reporting on outcomes, without needing a large team behind you, , by uniting functional teams and RevOps around the key objectives..
- Lead cross-functional projects tied to the CRO's growth priorities, from framing through to measurable results.
- Bring structure and rigour to ambiguous problems, and know when to escalate versus when to just solve it.
- Use your knowledge of other GTM organizations to shortcut to solutions based on best practice and market trends
- Collaborate effectively beyond GTM. Represent the GTM org's needs with Product, Engineering, Finance, Customer Experience, and People teams, and make sure work that depends on other functions lands smoothly and on time.
- Build genuine working relationships with peers across the business, not just transactional asks.
- Flag cross-org dependencies early and help resolve trade-offs before they become blockers.
What You'll Do
Translate strategy into a GTM plan
- Partner with GTM leadership to turn strategy into a GTM plan — OKRs and key initiatives — driving focus across Sales, Marketing, Partnerships, and RevOps.
- Run a regular cadence to track progress, sharpen "what's next," and drive accountability.
Design the key initiatives GTM needs to hit the plan
- Identify and help design the cross-functional initiatives that matter most to the plan.
- Bring structure and rigor to ambiguous problems; know when to escalate versus solve it yourself.
- Draw on your knowledge of other GTM organizations to shortcut to what works.
Drive execution of the highest-stakes cross-functional initiatives
- Own select initiatives tied to the GTM plan end to end — scoping, resourcing, running, reporting — while leveraging the GTM teams around you.
- Push initiatives from decision to delivery, not just decision to plan.
Drive the operating rhythm
- Build and run the operating rhythm — leadership meetings, business reviews, planning cycles, QBRs — so GTM executes on the plan as one team.
- Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps as a trusted advisor; spot and close operational gaps early.
- Diagnose friction between teams — broken handoffs, misaligned priorities, duplicated work — and broker fast, pragmatic fixes.
Own strategic internal communication for GTM
- Be the connective tissue between leadership's priorities and the wider org; shape the communication cadence — updates, all-hands content, key messages — so GTM knows what matters and why.
- Build feedback loops so leadership hears what's really happening on the ground.
Collaborate effectively beyond GTM
- Represent GTM's needs with Product, Engineering, Finance, CX, and People through genuine working relationships, not transactional asks.
- Flag cross-org dependencies early and help resolve trade-offs before they become blockers.
What We're Looking For
- 5–8 years of experience in business operations, chief of staff, strategy consulting, or a similar cross-functional operating role, with direct experience working within a GTM organisation (Sales, Marketing, Partnerships, and RevOps).
- Experience working in or closely with Tech focused go-to-market teams; comfortable with GTM terminology, metrics, and how a revenue org actually runs.
- A strategy consulting background, or similarly rigorous and analytical training, is a strong plus.
- A track record of operating credibly with senior leaders — able to challenge, influence, and get VP- and C-level stakeholders aligned without formal authority.
- Strong programme and project management skills; you can run several complex, ambiguous initiatives at once and still ship.
- Excellent written and verbal communication — able to turn complexity into a clear, honest narrative for different audiences.
- A structured, data-informed approach to problem-solving, paired with the judgement to know when a problem doesn't need a framework.
- Comfortable with ambiguity, pace, and the realities of a scaling, fully distributed company.
- Drive to get things done and making big impact, whether that is rolling up your sleeves to do it yourself or working alongside others to make it happen
What Success Looks Like in the First Year
- The GTM leadership cadence — business reviews, planning, follow-through — runs tightly, and decisions made in the room actually get executed.
- At least one significant cross-functional growth project has been scoped, run, and delivered by you, with a clear before/after result.
- The GTM org can point to a consistent, trusted flow of communication on priorities and progress — fewer surprises, less rumour.
- A specific cross-team silo or bottleneck you identified has been visibly removed.
- The leaders of Sales, Marketing, Partnerships, and RevOps, and the CRO, would all say the org moves faster with you in it.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
GiveDirectly is building a faster model for humanitarian response – using data, technology, and partnerships to identify people affected by crises and deliver cash within days. Making that possible requires legal pathways that can be established before a crisis and activated quickly when one occurs.
We are seeking a Counsel to build and lead that legal model. Approximately 70% of the role will focus on Emergency Cash, from preparing for future responses to leading the legal and regulatory work required during an active emergency. When a response is underway, EC work will take priority.
You will also serve as legal partner to GiveDirectly’s U.S. programs, which work with governments, funders, researchers, and community organizations to deliver cash to low-income Americans. The portfolio includes programs such as Rx Kids, guaranteed-income initiatives, and housing-stability programs. You will help teams design and expand these programs, structure partnerships, and navigate the legal issues affecting delivery and recipients.
This is a delivery-focused role for a practical lawyer who can build for scale, exercise clear judgment under pressure, and help ambitious programs move from idea to implementation.
Reports to:
Head of Legal
Level
: Senior Manager
Location:
Remote, with a requirement to overlap with an East Africa timezone by at least 3 hours. We can only employ people in certain places at the moment, so it's worth checking our
current list of eligible countries
to see if yours is included. If you're based elsewhere, it's not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.
Travel Requirement:
~ 3–4 trips per year, plus travel as needed during active emergency responses.
What you’ll do:
Build and deliver the Emergency Cash legal model
Serve as the primary legal partner to Emergency Cash across program strategy, design, launch, and delivery.
Build a repeatable legal model for emergency responses, including approaches to country entry, regulatory review, government engagement, contracting, data use, and the engagement of local counsel.
Develop response-readiness tools, templates, and decision frameworks that allow common issues to be addressed quickly while escalating matters requiring legal judgment.
During active responses, lead the legal work needed to launch and operate on emergency timelines, providing clear recommendations when information is incomplete.
Coordinate with country teams, program-facing Counsel, and local advisors to use existing knowledge and relationships while retaining legal ownership of the response.
Apply GiveDirectly’s global standards for MNO data and remote enablement to individual responses, working with the Corporate & Strategic Affairs Counsel on novel or cross-cutting issues.
Draft and negotiate the partnership, technology, vendor, data-sharing, and other agreements required to deliver emergency programs.
Capture lessons from individual responses and use them to strengthen the EC legal model over time.
Lead legal support for U.S. programs
Serve as legal partner to GiveDirectly’s U.S. programs across program design, implementation, expansion, and ongoing operations.
Advise on the legal design and delivery of U.S. cash programs, including eligible recipient populations, interactions with public benefits, tax treatment and reporting, payments involving minors or caregivers, family-law considerations, privacy and data use, and state-specific requirements.
Structure and negotiate program-specific agreements with governments, research institutions, community organizations, payment providers, and other partners.
Develop reusable guidance for recurring issues and coordinate state-specific or specialist counsel where needed.
Contribute across Legal
Work with the Corporate & Business Affairs Counsel on organization-wide standards and initiatives affecting Emergency Cash or U.S. programs.
Partner with the Africa Programs & Country Operations Counsel when emergency responses occur in countries within that role’s portfolio.
Work with Legal Operations support to delegate recurring contracting, research, coordination, and administrative work appropriately.
Support other priority legal matters as needed as part of a small, global Legal team.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Qualification as an attorney in at least one jurisdiction, with relevant post-qualification legal experience.
Experience advising on complex program, commercial, or regulatory matters in fast-moving or high-pressure environments.
Strong commercial contracting skills, including drafting and negotiating complex partnership, technology, vendor, or data-related agreements.
Ability to quickly understand unfamiliar legal and regulatory frameworks and advise where precedent, time, or information is limited.
Strong legal and business judgment, including the ability to identify meaningful risks, assess tradeoffs, and recommend a practical path forward.
Ability to translate complex legal requirements into clear, actionable guidance for colleagues without legal backgrounds.
Experience coordinating external counsel, consultants, or other specialist advisors.
Working knowledge of data privacy and data protection law.
Ability to operate independently, manage competing priorities, and reprioritize quickly during active emergency responses.
Excellent written and verbal communication skills; English fluency.
Preferred:
Experience in emergency response, humanitarian operations, or other crisis-context legal work.
Experience supporting the launch of programs or operations in new countries.
Experience with U.S. public-benefits, family-law, charitable-assistance, or government-program matters.
Experience working across multiple jurisdictions, particularly in emerging markets.
Experience supporting programs involving vulnerable populations or sensitive personal data.
Experience in international development or another mission-driven organization.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United States
Base Salary:
$134,400
Bonus at Target Performance:
10% (~$13,440, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $15,724 in 2025)
Estimated Total Compensation at Target:
$147,840+
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£91,900
Bonus at Target Performance:
10% (~£9,190 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £10,752 in 2025)
Estimated Total Compensation at Target:
£101,090+
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$106,280
Bonus at Target Performance:
10% (~$10,628, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $12,434 in 2025)
Estimated Total Compensation at Target:
$116,908+
Annual Benefits Stipend:
$8,454
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A supportive team that works hard and cares hard
A robust health benefits plan (exact details will vary by country)
Flexible paid time off that staff is encouraged to take
Allowances for desk set-up and learning and development
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
GiveDirectly is seeking a Legal Counsel, Corporate & Business Affairs to build our Business Affairs capability and serve as a primary legal partner to our global functions. You will help GiveDirectly structure complex corporate, commercial, funding, and charitable relationships and navigate the legal and regulatory questions that arise as the organization grows.
You will advise teams including Partnerships and Fundraising, People, Finance, Communications, Technology, Product, Grants Management, and public affairs. Your portfolio will include complex partnerships and transactions, non-standard gifts and fundraising arrangements, nonprofit regulatory matters, and organization-wide strategic initiatives.
A major initial priority will be building the legal and regulatory foundation for Data Partnerships and remote enablement. Working with Global Data Partnerships, Product, Technology, and program teams, you will develop workable approaches to data privacy and MNO data that can be used across GiveDirectly and adapted by program-facing Counsel to local contexts.
This is a broad role for a corporate and commercial lawyer with strong data-privacy expertise who can understand what teams are trying to accomplish, structure a practical path forward, and bring in specialist expertise when needed.
Reports to:
Head of Legal
Level
: Senior Manager
Location:
Remote, with a requirement to overlap with an East Africa timezone by at least 3 hours. We can only employ people in certain places at the moment, so it's worth checking our
current list of eligible countries
to see if yours is included. If you're based elsewhere, it's not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.
Travel Requirement:
~ 1–2 trips per year, with additional travel as needed for significant partnerships or regulatory engagement
What you’ll do:
Build Business Affairs and advise global functions
Serve as a primary legal partner to Partnerships and Fundraising, People, Finance, Communications, Technology, Product, Grants Management, and public affairs teams.
Structure, draft, and negotiate complex corporate partnerships, funding arrangements, technology and vendor agreements, and other strategic transactions.
Advise on corporate, commercial, employment, privacy, nonprofit, and operational matters arising within the teams you support.
Partner with teams early to understand their objectives, develop workable structures, and provide practical advice on legal and business risk.
Build templates, playbooks, and repeatable approaches that allow GiveDirectly to handle recurring work more consistently as the organization grows.
Support fundraising, charitable giving, and public affairs
Advise on the structure, acceptance, and administration of significant or non-standard gifts, including bequests and other planned gifts, donor-advised fund grants, restricted gifts, securities, cryptocurrency, and other non-cash contributions.
Draft and review gift agreements, donor restrictions, planned-giving documentation, and other funding arrangements, coordinating with tax or trusts-and-estates counsel where needed.
Advise on charitable solicitation, fundraising disclosures, sponsorships, cause-marketing arrangements, commercial co-ventures, and related nonprofit regulatory requirements.
Support public affairs, Communications, and other teams on lobbying, advocacy, public-policy engagement, and political-activity restrictions, including applicable registration, tracking, and reporting requirements.
Develop practical guidance and escalation pathways so teams can identify when fundraising or external-engagement activities require Legal review.
Lead legal strategy for Data Partnerships and other strategic initiatives
Lead legal strategy for new products, partnerships, and operating models that affect multiple programs, countries, or teams.
As a major initial priority, develop GiveDirectly’s legal and regulatory approach to Data Partnerships, MNO data, and remote enablement.
Serve as legal partner to Global Data Partnerships, leading the legal work required to establish relationships with MNOs, governments, and other data holders.
Advise on data privacy, consent, data sharing, telecommunications regulation, and responsible data use, directing specialist analysis where needed.
Draft and negotiate NDAs, data-sharing agreements, MoUs, and related arrangements, and support engagement with regulators and government partners.
Work with Product, Technology, Programs, and program-facing Counsel to translate organization-wide approaches into workable models for particular countries and programs.
Contribute across Legal
Partner with other Counsel on matters that cross portfolios or require shared expertise.
Coordinate external and local counsel where specialist or jurisdiction-specific support is needed.
Take ownership of other priority legal matters as team and organizational needs evolve.
Help strengthen the standards, tools, and ways of working used across our small, global Legal team.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Qualification as an attorney in at least one jurisdiction, with relevant post-qualification legal experience.
Strong corporate, commercial, and transactional experience, including structuring and negotiating complex partnerships and agreements.
Experience advising on complex funding arrangements, external partnerships, or other transactions involving significant legal and business considerations.
Demonstrated expertise in data privacy and data protection, including data sharing, consent, and the use of personal or regulated data.
Ability to understand unfamiliar legal and regulatory frameworks - including nonprofit and fundraising requirements - and develop practical approaches to novel questions.
Strong legal and business judgment, with the ability to assess risk in context and recommend a clear path forward.
Experience advising multiple functions and building trusted relationships with colleagues, counterparties, and senior stakeholders.
Ability to build new legal capabilities, manage a varied portfolio independently, and direct external or specialist advisors when needed.
Excellent written, verbal, and negotiation skills; English fluency.
Preferred:
Experience engaging with data-protection authorities, telecom regulators, governments, or other public authorities.
Experience negotiating data-sharing arrangements with MNOs or other holders of sensitive or regulated data.
Experience advising on technology-enabled products or data-intensive operating models.
Experience working across multiple jurisdictions, particularly in emerging markets.
Privacy or data-protection certification.
Experience advising charitable organizations on fundraising, planned giving, bequests, donor restrictions, or non-cash gifts.
Experience with tax-exempt organization law, charitable solicitation, cause marketing, lobbying, advocacy, or political-activity rules.
Experience in international development, humanitarian response, or another mission-driven organization.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United States
Base Salary:
$134,400
Bonus at Target Performance:
10% (~$13,440, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $15,724 in 2025)
Estimated Total Compensation at Target:
$147,840+
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£91,900
Bonus at Target Performance:
10% (~£9,190 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £10,752 in 2025)
Estimated Total Compensation at Target:
£101,090+
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$106,280
Bonus at Target Performance:
10% (~$10,628, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $12,434 in 2025)
Estimated Total Compensation at Target:
$116,908+
Annual Benefits Stipend:
$8,454
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A supportive team that works hard and cares hard
A robust health benefits plan (exact details will vary by country)
Flexible paid time off that staff is encouraged to take
Allowances for desk set-up and learning and development
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: EMEA; Romania; Hungary; Netherlands; Portugal; Slovakia; Spain; Poland; South Africa; Greece
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the EMEA region.
At Oyster, we’re on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.
Joining as a Business Development Representative (BDR) is your chance to break into tech sales and build a career with real growth potential. From day one, you will be supported by dedicated sales enablement, training, and coaching programs designed to help you succeed and grow.
You will learn how to master outreach, qualify leads, and build relationships that drive business results — all while working with top-tier sales tools like Salesforce, Salesloft, and LinkedIn Sales Navigator.
You won’t be on your own. You will be surrounded by Business Development leaders, experienced Sales Executives, Revenue Operations experts, and an Enablement team that will invest in your development every step of the way.
This is an opportunity to learn fast, make an impact, and grow in a global, high-performing sales environment. If you are curious, ambitious, and ready to develop your career in tech sales, we’d love to hear from you.
Key Responsibilities :
- Create awareness and generate interest in Oyster through outbound prospecting (cold calling, email, and social outreach)
- Partner seamlessly with Sales Executives to drive mid-market and SMB pipeline velocity
- Qualify and schedule high-value meetings that convert into tangible sales opportunities
- Present and clearly articulate Oyster’s global employment platform to target buyers
- Organize, optimize, and manage your pipeline for maximum efficiency and predictable results
- Serve as the voice of the market, collaborating with the GTM team (Sales, Marketing, Product, etc.) to translate buyer intelligence into strategy.
What we value:
- Driven & Motivated: You have a clear “why” that goes beyond money — whether it’s purpose, product, or personal growth
- Ownership & Accountability: You take initiative, learn from mistakes, and find proactive solutions to move forward
- Growth Mindset: You actively seek and implement feedback, always looking for ways to improve, master your craft, and ensure your career progression.
- Resilient & Persistent: You don’t give up easily. You push through challenges and adapt in turbulent times
- T.E.A.M.Oriented: Together Everyone Achieves More! You thrive in a collaborative environment, consistently seeking to elevate your teammates, celebrate team success, all while maintaining your own high standards for results
What will make you successful:
- Strategic Researcher: Finding the information is not your destination; you are naturally curious and synthesize data from diverse sources to strategically guide and focus outreach efforts.
- Organized Precision: You possess exceptional attention to detail and organizational skills, consistently producing accurate work while balancing speed and quality--especially under pressure.
- Creative Problem-Solver: Deconstructing complex challenges into practical steps to generate effective and innovative solutions comes second nature to you.
- Agile and Adaptable: You are open and amenable to change, quickly mastering new tools (including AI) and processes, and swiftly pivoting strategies to progress the pipeline
- Data-Driven Communicator : You view data as your currency for success, leveraging clear and persuasive communication (both written and verbal) as the vehicle to drive action.
Candidates who stand out possess:
- Minimum 6 months of demonstrated success in a customer-centric role (e.g., sales, hospitality, customer success, recruiting) where your results demonstrably relied on proactively engaging people and cultivating genuine relationships to drive a specific, measurable outcome.
- Familiarity with B2B prospecting tools (Salesforce, Salesloft, LinkedIn Sales Navigator, etc.)
- A genuine passion for remote work and an active curiosity about the evolving trends shaping the global workplace
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language skills
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Vienna, Austria
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Agents are becoming the default way developers ship LLM-powered software, and they are miserable to debug. A single run fans out across model calls, tool calls, retries, handoffs between agents, and multi-turn conversations that only make sense as a whole. When one goes wrong, the developer usually has a log line and a shrug.
Sentry's Agent Tracing https://docs.sentry.io/product/agents/ turns that into something you can actually inspect: agent runs, tool calls, model interactions, token usage and cost, conversations you can replay message by message.
As a Senior Software Engineer on the Telemetry Experience team, you'll own that product surface - Python/Django and Postgres on the backend, React and TypeScript on the frontend, sitting on top of Sentry's trace storage. You'll work with the SDK engineers who instrument the agent frameworks upstream and own everything customers touch downstream: the dashboards, the conversation views, the APIs, and the workflows that turn a confusing agent run into an obvious fix.
IN THIS ROLE YOU WILL
- Own projects end to end. Take a problem from a rough customer complaint through scoping, design, implementation across the stack, rollout, and measurement. You'll write the design doc, cut the work into shippable pieces, and stay with it until the numbers move
- Build the views developers debug agents in. Multi-agent workflows, conversation replay, cost and token breakdowns, the moment where a run failed and why. Making a deeply nested, wildly variable trace legible is a genuinely hard interface problem
- Make the data underneath fast and queryable. Filtering and sorting millions of conversations, getting cost calculation right, and designing APIs that both humans and other people's agents can use well
- Detect the failures worth flagging. We're expanding from showing developers what happened to telling them what went wrong - common agent failure classes surfaced as issues, not as something you have to go looking for
- Take the friction out of getting started. Setup should be trivial on any stack, whether a developer wires it up by hand or asks their coding agent to do it
- Collaborate daily with product managers, designers, SDK engineers, and other product engineers. You'll bring the technical perspective that makes a design better, explain constraints in terms of what they cost the user, and sweat the details other people skip: empty states, error messages, loading behavior, the edge case that only bites 2% of accounts
YOU’LL LOVE THIS JOB IF YOU
- You'd rather own an outcome than a ticket. You take ambiguous problems, decide what to build, drive it across team boundaries, and follow through after launch. Nobody has to hand you a spec
- You're obsessed with making an experience smooth. Friction offends you. You notice the extra click, the confusing label, the query that takes 400ms too long - and you fix them instead of filing them
- You solve problems for customers, not for the codebase. Sentry's users are developers, so you can read their bug reports, sit in their tooling, and tell the difference between what they asked for and what they need
- You communicate well in writing. Working across SDK teams, product, and design in a distributed company means your docs, PR descriptions, and updates do a lot of the work
- You want to build in a space that's still being figured out. Nobody has settled what agent observability should look like. You'd rather help decide that than implement someone else's finished answer.
QUALIFICATIONS
- 5+ years of professional experience building and shipping full-stack web applications
- Strong experience with React and TypeScript, and with Python (Django or similar) backed by a relational database such as PostgreSQL - depth in one side and real competence in the other is fine
- You've built something real with LLMs or agent frameworks and know their failure modes first-hand
- A track record of driving non-trivial projects end to end, including the parts that require getting other teams to agree with you
- Comfort designing and building data-heavy interfaces where the shape of the data is messy and the volume is large
- Excellent written and spoken English communication skills
- Experience leveraging AI-powered development tools to enhance productivity and code quality
- You live in the Vienna area or are willing to relocate for this role
BONUS POINTS
- Familiarity with the application monitoring and observability space, or with OpenTelemetry
- Experience querying large-scale analytical data stores (ClickHouse, or similar)
- Experience building developer-facing products, SDKs, or public APIs
- A track record of contributing to open-source projects
We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this Role
GiveDirectly's People Operations team owns global payroll, employee lifecycle, HR data, and total rewards delivery for a workforce spread across more than 20 countries. As the team has grown, so has the case for additional capacity at the leadership level to help own the operating engine that keeps payroll, service delivery, and people data running well every day. This role is that operating engine.
The Senior Manager, People Operations will manage a team of Associates and Coordinators (3 in total for now). You'll own end-to-end payroll delivery, the ticketing system and employee lifecycle (onboarding, offboarding, transfers), HRIS data quality, and execution of the annual compensation cycle and mobility transactions. You'll be the first point of contact for country HR teams on operational payroll, data, and ticketing matters, and you'll build depth across your team so critical knowledge doesn't sit with one person.
This is a hands-on, builder's role. You'll set the operating model for your areas (cadence, controls, service standards) and be accountable for the outcomes, not just for delivering against someone else's plan.
Job Type:
Full-time
Reports to:
Senior Manager, People Operations
Level:
Senior Manager
Location:
Remote, with a requirement to overlap with an East Africa timezone by at least 3 hours, and meaningful overlap with US Eastern hours. We can only employ people in certain places at the moment, so it's worth checking our
current list of eligible countries
to see if yours is included. If you're based elsewhere, it's not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.
Travel Requirements:
Must be able to travel ~3-4 times per year to one of our countries of operation for team retreats and oversight.
What you'll do
Team leadership and delivery:
Lead, coach, and develop a team, setting clear priorities, standards of work, and ownership across payroll, service delivery, people data, and lifecycle operations
Build depth and cover across the team so critical knowledge is not concentrated in one person, and establish clear escalation paths for absences and peak periods
Define the operating model for your areas, including cadence, controls, service standards, and how work is prioritized against the function roadmap
Serve as the first point of contact for country HR teams on operational payroll, data, lifecycle, and ticketing matters
Global payroll:
Own end-to-end payroll delivery for all global staff across entities and employer of record arrangements, ensuring accurate and timely processing of salaries, benefits, and deductions
Own the payroll calendar, approvals, controls, and reconciliation, partnering with Finance on month-end, accruals, and people cost reporting
Manage payroll providers operationally, including service quality, issue resolution, invoicing, and migrations
Maintain current knowledge of payroll and statutory requirements across all operating locations, and drive the changes needed to stay compliant
Run annual bonus administration end to end, ensuring calculations are accurate and payments are made within designated timelines
People operations service delivery and employee lifecycle:
Own the ticketing system and its operating rhythm, including triage, assignment, SLA performance, and reporting
Own onboarding, offboarding, transfers, and role changes as designed processes rather than a series of transactions, and be accountable for the experience they produce
Analyze trends and root causes of recurring issues and deliver structural fixes rather than repeat workarounds
Drive the implementation of tools that improve functionality and user experience
Act as the escalation point for complex or high-priority tickets, providing direction and ensuring timely resolution
People data and systems:
Own HRIS operations and data quality, including the method for preventing inaccurate data entering the system at source
Own the people systems roadmap covering workflows, automation, integrations, and reporting infrastructure, partnering with IT and Finance on delivery
Run the audit and reporting cycle, and maintain reporting standards in practice
Produce the people reporting that leadership decisions rely on
Total rewards and mobility operations:
Execute annual compensation cycles, salary adjustments, and increase rollouts accurately and on time
Own benefits administration across all locations, including renewals, enrollments, and issue resolution
Produce the analysis behind compensation decisions, including benchmarking, compa ratio and cost modelling, and equity audits
Execute mobility transactions end to end, including payroll and entity transfers, contract issuance, location-based pay changes, work permit and employer of record administration, and the supporting trackers and records
Other tasks:
Participate in cross-functional initiatives and organizational projects, representing People Operations requirements
Perform all other duties that may be assigned to you from time to time by the Senior Manager, People Operations and stakeholders
What you'll bring:
6+ years of professional experience in People Operations, HR operations, or global payroll, including at least 2 years managing a team
Direct experience running multi-country payroll and people operations, ideally including Sub-Saharan Africa and employer of record arrangements
Demonstrated ownership of an HRIS, including an implementation, migration, or significant data quality turnaround
A systems and process mindset, with the ability to point to workflows you have automated, simplified, or eliminated
Working knowledge of employment and statutory requirements across multiple jurisdictions, with sound judgment on compliance risk and a clear sense of when to decide and when to escalate
Strong analytical skills, including comfort with compensation and cost modelling and advanced spreadsheet ability
Ability to liaise remotely with a wide range of people at all levels and across different cultures, and to act with credibility, tact, and diplomacy
Strong stakeholder management skills, with the ability to communicate technical people operations content to non-specialist audiences
Comfort operating with incomplete guidance and shifting priorities, and strong time management across competing deadlines
Professionally proficient in English
Experience in a global non-profit, international development organization, or mission-driven company with an Africa presence preferred
Familiarity with employer of record and contractor models across multiple countries (Oyster, Remote, or similar) preferred
Aptitude to learn new software tools such as Slack, BambooHR, Jira, and Asana, and comfort with AI-assisted tools to streamline people operations workflows
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United States
Base Salary:
$114,660
Bonus at Target Performance:
10% (~$11,466, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $13,415 in 2025)
Estimated Total Compensation at Target: $126,126+
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£77,600
Bonus at Target Performance:
10% (~£7,760, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £9,079 in 2025)
Estimated Total Compensation at Target: £85,360+
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$83,820
Bonus at Target Performance:
10% (~$8,382, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $9,807 in 2025)
Estimated Total Compensation at Target: $92,202+
Annual Benefits Stipend:
$8,453
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Задачи:
— вести портфель крупных издателей мобильных приложений в Западной и Восточной Европе, в том числе на русскоязычных рынках;
— сопровождать клиентов от подключения и интеграции до оптимизации и дальнейшего развития;
— помогать увеличивать доход от рекламы;
— анализировать показатели аккаунтов и давать рекомендации
Требования:
— свободный русский и английский;
— желательно от 2 лет опыта в AdTech в account management, client services или customer success;
— понимание мобильной рекламы, RTB, programmatic, ad exchanges, DSP и mediation-платформ;
— знание рынка мобильных приложений, особенно utility- и gaming-продуктов
Условия:
— full-time;
— гибридный формат работы в Берлине
Задачи:
— Продолжать строить, нанимать и обучать команду продаж Mid-Market во Франции в тесном сотрудничестве с рекрутерами и региональным руководством.
— Непосредственное руководство менеджерами по работе с клиентами Mid-Market (Account Executives), а также координация кросс-функциональных ролей (BDRs, Solutions Engineering, Customer Success, Field Marketing).
— Обеспечивать рост продаж через операционную дисциплину, постоянное формирование воронки продаж, точное выполнение продаж и целевые региональные инициативы выхода на рынок.
— Внедрять и поддерживать лучшие практики продаж с использованием методологии компании (например, MEDDPICC) для управления воронкой, прогнозирования и расширения аккаунтов.
— Реализовывать стратегии продаж, адаптированные к сегменту среднего рынка Франции и средним предприятиям (ETI), обеспечивая быстрые циклы продаж и быстрое достижение ценности для клиентов.
— Быть операционным контактным лицом и активным "игроком-тренером" для помощи в закрытии стратегических сделок среднего рынка и устранении операционных препятствий.
— Обеспечивать соблюдение корпоративной политики и стандартов продаж командой.
— Поддерживать структурированный операционный ритм: еженедельные звонки по прогнозам, обзоры воронки, индивидуальные коуч-сессии, обзоры сделок и командные встречи.
Требования:
— Опыт управления продажами не менее 5 лет в B2B SaaS/Tech, с успешным опытом индивидуального вклада в продажи средним предприятиям.
— Свободное владение французским и английским языками.
— Успешный опыт управления среднесрочными, высокоскоростными циклами продаж (30–90 дней) с сильным квартальным исполнением.
— Глубокое понимание французского IT, облачного и кибербезопасного ландшафта (сегмент среднего рынка / ETI).
— Опыт или хорошее понимание облачной безопасности, производительности сети, Zero Trust, SASE и современной веб-архитектуры.
— Владение методологиями продаж, дисциплина в использовании CRM (Salesforce), стратегии генерации воронки и точное квартальное прогнозирование.
— Практический стиль руководства, способный обучать и развивать менеджеров по продажам начального и среднего уровня, поддерживать высокую энергию и производительность команды.
Условия:
— Ожидаемая годовая зарплата для сотрудников во Франции от €178,000 до €244,000, включая целевые бонусы по плану компенсации продаж.
— Возможность участия в программе акционерного капитала Cloudflare.
— Работа удалённо из Парижа.
Дополнительно:
— Возможность прохождения очного интервью в офисах или хабах Cloudflare.
— Требования к соблюдению экспортного контроля США.
— Компания предоставляет равные возможности для всех кандидатов и обеспечивает разумные условия для людей с ограниченными возможностями.
Our Mission
At UCM Practice Growth Systems, we're a team on a mission. Dedicated to the glory of God, we aim to bring hope and healing to sick and suffering people through our partnership with upper cervical chiropractors.
Your Role in Our Mission
We are looking for a passionate, energetic, people-oriented person to serve as a patient booking specialist (New Patient Appointment Conversion Specialist).
Performance Bonuses for Booked Appointments Breakdown
Monthly Conversion Bonus*:
50-54% = $100
55–59% = $200
60–64% = $400
65–69% = $700
70%+ = $1,000
PLUS
$5 per booked appointment
*Show rate must remain above 75% to qualify for bonuses.
The mission of the Patient Booking Specialist is to convert inbound leads into scheduled appointments in the client’s calendar quickly, consistently, and at a high conversion rate, ensuring every lead is fully pursued and every client has the maximum opportunity to help more patients.
Team Member Success in the Patient Booking Specialist role is defined by consistently converting 60–70% of assigned leads into scheduled appointments placed directly into client calendars while responding rapidly, executing disciplined follow-up, and maintaining a show rate above 75%.
A successful specialist fully owns their assigned clients’ booking performance, manages their workload efficiently as capacity grows, and reliably produces a high volume of quality booked appointments that directly improve client results, retention, and trust in the UCM system.
If you love connecting with people who are sick and suffering and helping them find hope and healing—this role may be perfect for you.
Who We Are Looking For
- High energy personality (energetic, relational, outgoing, warm)
- Hungry, driven, and eager to grow within a results-oriented & impactful team
- Colombia-based preferably in the Central or Eastern time zone
- Experience in sales, appointment setting, & lead conversion
- Positive experience with Chiropractic (UC experience is a strong plus)
- Strong English communication skills, reliability, and ability to represent our brand professionally
Key Responsibilities
- Respond to new patient inquiries quickly by phone, text, and email through our GHL CRM, ensuring every lead is contacted promptly and professionally.
- Convert inbound leads into scheduled appointments directly in the client’s calendar using a proven communication process and structured follow-up system.
- Execute disciplined follow-up, including multiple call attempts and text outreach, to ensure every lead is fully pursued.
- Maintain accurate records in the CRM, including call outcomes, notes, and lead status, so every lead is properly tracked.
- Provide weekly performance updates summarizing leads received, appointments booked, and follow-up progress for assigned clients.
- Manage multiple client accounts simultaneously while maintaining strong performance, attention to detail, and responsiveness.
- Follow established scripts, systems, and best practices while continuously improving communication and booking effectiveness.
- Take full ownership of booking performance for assigned clients, helping them maximize the number of patients they are able to serve.
- Bring energy, enthusiasm, and relational strength to every interaction
Compensation & Benefits
- $18,000 base annual starting salary
- Performance bonus on all booked appointments ($5/Booked Appointment) + $100-$1000/month bonus if conversion is over 50%
- Upper Cervical Chiropractic Care 100% reimbursed after 90 days of employment
- Major Medical Policy Health Insurance. We pay 50% of a Major Medical Policy Monthly Premiums after 90 days of employment.
- Various Professional & Personal Development Training Opportunities immediately available
- Paid time off after a 90-day probationary period
- Complimentary Attendance in Financial Peace University after 90 days of employment
- Monthly MRR Performance Bonuses after 365 Days of Employment
- Opportunities for advancement in leadership and management
- Work within a Christ-centered, mission-driven organization
Hours: Full-time, remote
Pay: $1500/mo USD + $5 per booked appointment + up to $1000/month bonus
Job Type: Full-time
Expected hours: 40 per week (10 AM to 7 PM Eastern Time)
Language: English (Required)
Netherlands (Remote)
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Sweden (Remote)
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.