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Location: Yerevan, Armenia Description Digitain is seeking for energetic and highly motivated specialist to join its Partner Support team. Do you love online games, or are you interested in sports events? Don't you mind finding ways to manage complicated conversations effectively? Then join our team! Become a master of partner service, gain knowledge, share your skills with the team members, discover new possibilities with us! The job is shift based and includes morning, afternoon, evening and night shifts. Responsibilities Work closely with Digitain partners’ support representatives through online chat or other messengers Provide timely, accurate and complete information using the right methods/tools Answer partners’ inquiries related to services, games, bets and other products provided by the company Identify and assess partners’ needs to achieve satisfaction Interact with Partners to provide and process information in response to inquiries, concerns, and requests Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any Register all type of issues in the ticketing system for the review of corresponding departments Build sustainable, long relationship Requirements Genuine curiosity about gaming and a good understanding of the online industry Excellent English and Turkish written and oral communication skills Result-oriented Multitasking skills Creative thinking Attention to details Ability to work in high pressure and in stressful situations Excellent communication and writing skills Prior experience as a front line employee would be a plus Willingness to work on 24/7 shifts (is a must)

Location: Barcelona, Spain Workplace: remote About Welo Life Sciences    Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.  welolifesciences.com Main Purpose of the Job The Localization Quoting Specialist is responsible for assessing the scope of each project and completing project quotes. They communicate as needed with the Project Management team to ensure client requests are met in a timely manner, while supporting the project completion process through the development and use of language tools and pilot processes Responsibilities Prepares quotes and calculates turnaround times for clients (administrative management). Responsible for conducting a follow-up of quotes in order to achieve the target acceptance rate. Monitors client satisfaction and any increases/decreases in their use of services. Provides feedback on perceived client satisfaction and service completion. Detects new sales opportunities bringing add-on business and retaining existing accounts. Discusses and plans sales strategies for existing clients with the Business Developers. Advises the client on how to best manage a project, not only in terms of product specifications but also with regard to expenses. Tries to reduce administrative tasks by implementing sales actions to improve workflows with existing clients and increase margins. Responsible for meeting targets in the following KPIs: the amount of money quoted, amount of money accepted and price-per-project of existing clients. Communicating project information to necessary parties in a clear, concise and professional manner. Conveying specific client requests effectively to Project managers. Finance governance: Responsible of registering the correct information from de clients when creating the projects in the system: Legal entities (from the client and Welocalize), PO if needed, billing schedule. Skills and Knowledge Essential: Fluent in English, excellent oral and written communication, and comfortable speaking to clients at all levels, via phone or video call. Desirable: Knowledge of other language Essential: Total Command of Microsoft Office. Desirable: Knowledge of XTM and/or Phrase, and FineReader. Education and Experience Education: Essential: Middle or higher-level vocational training in administration or university degree. Desirable: Master's Degree. Experience: 2-4 years of experience in customer-facing activities related to the localization/translation/project management fields. Welocalize is committed to equal opportunities and in compliance with the General Law on the Rights of People with Disabilities, this vacancy is also available and we encourage to those candidates who have a disability certificate (equal to or greater than 33%) to apply.

Location: Paris, Remote Workplace: remote At the start of 360Learning's growth, we were only 10 developers in the R&D department working on a single codebase. Today, we are a team of 60+ engineers divided into 10 product squads. Each squad includes developers, product managers and designers. Our technical teams are paramount to 360Learning’s response to our increasingly demanding customers and are strategic players for the growth of the company. We have the opportunity to:    Lead real and complex technical challenges: A complex codebase on which analysis and modeling capabilities are key. Significant traffic (2.3M registered users, 200K unique monthly visitors) with a considerable volume of data to manage. A strong focus on “clean architecture” for long-term growth.   Work on an attractive technical stack: We work on MongoDB, Node.js and Vue.js, three of the most popular JS technologies on the market. We are currently migrating to TypeScript.   Grow within a R&D team that allows rapid progress: Our decentralized peer review process provides us with qualitative and regular feedback from other team members. We promote pair programming and knowledge sharing. Within 1 month, you will: Discover the 360Learning platform Have a global view on our codebase Become familiar with team's processes Implement your first tickets Integrate our decentralized peer review process to adopt our best practices Within 3 months, you will: Join a squad : each squad has clear goals for innovation (e.g. driving users to create more courses), while also maintaining and improving product features and codebase that fall under its scope Work on the development of broader functionalities Level up your skills on our stack (Node, Vue, TypeScript, JS) Within 6 months, you will: Share your best practices within the team Create your own courses on the 360Learning platform Implement cross-functional tools, to allow the team to maintain its quality standards and increase its velocity Document, refactor, analyze features to maintain a high level of quality and transparency Within 12 months, you will: Onboard the new engineers in your team Be the owner of part of the codebase Work on complex functionalities that impact several teams and stakeholders Work on architectural changes impacting our entire codebase The Skill Set You have significant full stack programming experience including experience with Agile methodologies, SaaS software architecture, and modern programming languages You have an interest in JavaScript technologies (you don't have to be an expert!) You are used to creating quality interfaces : intuitive, efficient, elegant... You are comfortable with algorithms You have a product-oriented mindset and care deeply about the customers and the customer experience. Excellent organizational, communication, and collaboration skills Fluent English (US/UK) / B2 level or equivalent (FR) Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture : A framework that will make you successful - envision what's it like to join 360Learning from onboarding to ramp-up, and beyond: 🚀👩🏻‍💻🏆 https://360learning.com/blog/360learner-journey/ Interview Process Phone Screen with our Talent Acquisition Manager Technical Test to do at home on HackerRank Discovery Meeting with a Software Engineer (including a Kata) Clarification Meeting with a Software Engineer Culture-fit interview with Fabrice , our Engineering Director Offer! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!