Location: Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with technical fluency to drive adoption of Claude Code, the Claude API, and Claude for Government (C4G) on classified infrastructure delivered through a cleared cloud provider, while maintaining our high standards for safety, security, and discretion.
Working closely with our Sales, Applied AI, Product, Engineering, and Policy teams, you'll guide customers from deployment through enablement, model migration, renewal, and expansion. You'll develop genuine partnerships with customers' AI leadership, platform and compute teams, security and accreditation officials, and mission operators—and with the cleared cloud providers and system integrators that deliver alongside us. Your understanding of their mission, how they accredit and govern capabilities on classified fabrics, and how they evidence value to oversight will help them deliver decision advantage.
Drawing on both your national security expertise and technical knowledge, you'll serve as a strategic advisor throughout their journey with us—helping them navigate constraints that don't exist in commercial or federal civilian deployments: classified-fabric accreditation, fixed compute capacity, compartmentation, limited telemetry, and need-to-know discipline. Much of this work happens onsite, in the customer's spaces, on their systems.
Your role focuses on driving consumption and adoption of Claude across mission workloads, standing up enablement and change management suited to a cleared, mission-driven workforce, identifying and hardening the workloads that matter most to the mission, and demonstrating value in unclassified terms that can leave the building and support renewal and expansion.
The insights you gather will directly inform our research priorities, product roadmap, and national security strategy—making you a key voice in shaping how Anthropic builds and delivers AI systems for the most demanding missions.
Key responsibilities:
Partner with the account executive and Applied AI architect to deeply understand the customer's mission requirements and translate them into an account and success plan, ensuring alignment between mission objectives, the customer's investment, and technical implementation
Serve as the primary post-sales advisor to the customer throughout their Claude adoption journey, from deployment through enablement, model migration, renewal, and expansion. You will need to build trusted relationships across the customer's senior stakeholders—AI leadership, platform and compute teams, security and accreditation officials, contracting, and mission operators—and coordinate internally across multiple teams and with cleared cloud providers to drive customer success
Support customers building with Claude Code, the Claude API, and Claude for Government on classified infrastructure—managed configuration, capacity and throughput planning, and workload onboarding—with a working understanding of accreditation requirements (FedRAMP High, IL5/IL6, classified-fabric accreditation)
Create and deliver compelling enablement and executive content tailored to different audiences. You will need to spread the gamut from hands-on Claude Code enablement for engineering teams (Train the Trainer, managed configuration as the "paved road," Center of Excellence development) up to mission-value conversations with senior agency leadership, in unclassified language that can leave the building
Help the customer develop evaluation frameworks and measure adoption and value without direct telemetry—provider capacity reports, customer-run dashboards, workload registries, and agreed leading indicators—and guide model migration and release readiness: eval gates built from their workloads, staged cutovers off end-of-support models, and realistic expectations about what lands on their fabric and when
Drive consumption and adoption: separate under-pacing from burst saturation of a fixed compute pool, smooth and onboard workloads before asking for capacity, discover new mission workloads across compartmented organizations, and document value realized in mission-outcome terms (decisions accelerated, coverage, timeliness, findings produced)
Own Executive Business Reviews that function as discovery and alignment—leaving executives with sponsor commitments, mutual next steps, and a mission-outcome narrative that supports the renewal decision—and serve as the primary conduit between the customer, cleared cloud providers, and Anthropic
Identify common adoption and integration patterns and hero workflows that demonstrate mission transformation, and contribute insights back to our Product, Engineering, Research, and Policy teams—while maintaining strict separation of classified and unclassified channels and escalating correctly (e.g., 'Claude cut a high-volume analytic triage queue from days to hours')
Work onsite frequently at customer facilities for enablement, workshops, and relationship building, on the customer’s systems and within their security and need-to-know rules
Maintain strong knowledge of the latest developments in LLM capabilities, agentic and Claude Code implementation patterns, and national security AI policy
You may be a good fit if you have:
Due to U.S. Government contract requirements, this position requires U.S. citizenship and an
active TS/SCI security clearance with a current full-scope polygraph
(a TS/SCI with CI polygraph may be considered where crossover is supportable)
Must have prior experience working with US national security
(defense and/or intelligence)
agencies
—ideally at the level of AI leadership, platform, and compute teams rather than a single program office—and a working knowledge of how national security agencies accredit, budget, govern compute, and measure mission (including the difference between FedRAMP High, IL5/IL6, and classified-fabric accreditation, and the role of cleared cloud providers and system integrators)
5+ years of experience in customer-facing roles such as Customer Success Manager, Technical Account Manager, Solutions Architect, or Consultant, with experience navigating complex stakeholder environments; able to work onsite at customer facilities in the National Capital Region 3-4 days per week
Experience driving success with consumption-based products (tokens, throughput, capacity) as well as seat-based products, including measuring adoption and value when you cannot see usage directly
Technical fluency with AI/ML concepts, API integration patterns, and agentic tooling such as Claude Code; familiarity with common LLM frameworks, tools, and evaluation approaches, and hands-on experience building something with an LLM API or coding agent, is a strong plus
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, from engineering and platform teams to security and accreditation officials to senior national security leadership
Judgment and discretion: never over-promises on dates, capabilities, or documentation; practices need-to-know as a reflex; keeps composure under political and competitive pressure; strategic mindset to identify mission transformation opportunities and translate them into actionable expansion plans
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities—advocating for customer needs across internal (Applied AI, Policy, Research, Security) and external (cleared cloud provider, system integrator, program office) stakeholders
Passion for thinking creatively about how to use AI in a way that is safe and beneficial for the national security mission, and ultimately furthers the goal of advancing safe AI systems
A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$350,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote; San Francisco; New York
Workplace: Remote
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We are looking for a Senior Engineering Manager to lead the Infrastructure & Developer Productivity teams, which are responsible for Patreon’s core infrastructure, developer productivity, and AI enablement. The team’s mission is to keep Patreon's engineering org fast, and reliable, and ready for an AI-native way of building software.
This role location is open to fully Remote or to those who are able to be in-office 3 days per week on a hybrid work model in New York or San Francisco.
About the Team
You'll own the roadmap and execution across infrastructure and developer productivity. Balancing "keep the site up" reliability work with "make every engineer faster" investment — including Patreon's push to make AI-assisted development a durable part of how the org ships code.
About the Role
- Manage and grow ICs; own hiring, performance, and career development for your org.
- Own operational excellence: observability standards, on-call structure, incident response, SLAs/SLOs, and Production Readiness Reviews (PRR).
- Partner closely with Product Engineering, Security, and Data leaders so infrastructure and tooling decisions don't become a bottleneck for product delivery
- Drive the org's AI-enablement strategy — deciding where to standardize tooling/workflows and where to let teams choose their own path
About You
- Required:
- 10+ years of engineering experience, including 5+ years in engineering management, ideally with experience managing managers or senior ICs across multiple teams
- Direct experience leading infrastructure, platform, or developer-productivity teams supporting a consumer product at scale
- Familiarity with cloud infrastructure (AWS/GCP), Kubernetes, and infrastructure-as-code tooling
- Comfort operating scalable production systems with high availability and performance requirements
- Strong cross-functional partnership skills; you'll work daily with Product Engineering, Security, and Data leads
- Nice to Have
- Experience standing up or scaling developer tooling (CI/CD, testing platforms, internal dev environments)
- Exposure to AI-assisted software development. Direct experience rolling out AI coding tools/agents at an organizational level, including adoption metrics and guardrails.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: San Francisco; New York
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
Patreon is looking for an Engineering Leader to lead our Payments team. This is one of the most consequential parts of Patreon's business: the systems that let creators earn a living and get paid reliably, and that let fans support them with a seamless, trustworthy checkout experience.
About the Team
The Payments team owns the 1) Payments Infrastructure which includes bill processing, compliance, vendor integrations, pay-in and payout methods, 2) Payments Experience which includes fan-facing checkout, and creator-facing payout experience, 3) Support & Internal tooling used across Patreon to run the business and support creators and fans. The team consists of 10-12 engineers that partner closely with dedicated Product, Design, and Product Marketing leads.
About the Role
As an Engineering Leader of the Payments teams, you will be partnering with product, operations, design, and data to craft a vision and roadmap to deliver a high quality payments product for our creators and their fans. You will be overseeing a team of software engineers to realize that vision.
- Set technical direction and roadmap priorities in tight partnership with Product, Design, and PMM leads
- Drive execution on major infrastructure initiatives (legacy billing deprecation, payments reliability, local payment methods expansion).
- Set the org structure and operating model for Payments — determine team boundaries, staffing plan, and where to invest across infrastructure, experience, and support tooling
- Champion a culture of operational excellence; Improve reliability and efficiency of payments infrastructure, and hold the line on guardrail metrics like Brand Trust and Total Payment Volume.
- Collaborate with other teams so payments experiences feel cohesive across other surfaces product areas
- Make the call on build-vs-buy and vendor partnership decisions for payment processing, compliance, and payout infrastructure
- Represent Payments in cross-functional planning with Finance, Risk, Support, and GTM stakeholders
About You
- 12+ years of software engineering experience and 7+ years of experience managing engineering managers and teams
- Direct experience with payments, billing, or financial infrastructure at scale — you understand PCI compliance, payment processing/orchestration, chargebacks, and reconciliation, or adjacent regulated-fintech domains
- Comfort owning both the "keep the lights on" reliability work and new product bets in the same portfolio
- Experience navigating vendor relationships and build-vs-buy decisions for critical infrastructure
- Proven record of shipping high-impact, end-to-end product work in complex domains (ideally payments, fintech, or other mission-critical systems) at the org level
- Operates comfortably at the executive level — regularly partners with and influences VP/C-level stakeholders across Finance, Risk, Support, and GTM
- Strong cross-functional partnership skills — you'll work daily with Product, Design, Finance, and Support leads
- Deep commitment to building high craft user experiences for both creators and fans
- Experience working with experimentation driven approaches to optimize product surfaces and use of data to inform roadmap decisions
- Skilled at building healthy, trusting relationships across Product, Design, business partners, and other engineering teams.
- Nice to Have
- Experience with international payments expansion (local payment methods, currency conversion, cross-border compliance)
- Background in marketplace or creator-economy businesses
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll be the Staff Program Manager, CCO Programs, running the cross-functional initiatives on the Chief Customer Officer's (CCO) priority list. These programs include go-to-market transformation, retention and renewal motions tied to major annual recurring revenue (ARR) goals, the field-to-product feedback loop, and executive engagement with our highest-value accounts. You'll turn executive intent into workstreams, coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement, and make the tactical calls that keep the portfolio honest.
This is a founding seat reporting to the CCO while the broader Programs function is built, and the reporting line may evolve as the team scales. In your first year, every CCO-level program will have a clear owner other than the CCO, leadership will trust your data-grounded view of program health, and the portfolio will deliver measurable business outcomes.
What you'll do
Own execution and business outcomes across CCO-level programs, including go-to-market transformation, renewal and retention motions, product feedback loops, and executive sponsorship for top accounts.
Turn CCO direction into workstreams with clear owners, dependencies, and timelines.
Coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement, holding them accountable without direct authority.
Surface stalled work, unowned risks, and slipping timelines so the CCO has a reliable, real-time view of the portfolio.
Recommend scope changes, re-sequencing, or ending a program when it is not delivering value.
Drive follow-through from executive meetings by tracking decisions and action items to completion.
Track program health using data, connect execution to retention, expansion, adoption, and ARR outcomes, and communicate executive-ready narratives.
Build shared standards for tracking, reporting, and handoffs, and iterate plans with functional leaders based on field feedback.
What you'll bring
Experience leading complex, cross-functional strategic programs at the executive level and turning ambiguous direction into delivered outcomes without a fully scoped brief.
Experience in Customer Experience, go-to-market, or revenue-facing functions such as Customer Success, Renewals, Sales, or Revenue Operations, with fluency in retention, expansion, and adoption motions and how they contribute to ARR.
The ability to influence senior stakeholders, including executives, and hold them accountable to commitments without formal authority.
Judgment to make high-stakes tactical recommendations under ambiguity, including when data supports changing direction or ending a program.
Data fluency to assess program health, diagnose where work is breaking down, and recommend a data-informed next step.
Strong written and verbal communication, with the ability to move between an executive-ready narrative and execution-level detail.
Comfort operating without established infrastructure and helping build the function's operating model.
Reliable follow-through and the ability to navigate conflict and competing priorities across a broad stakeholder group.
About the team
You'll be the first Program Manager supporting CX Executive initiatives and the founding hire in a Programs function that will grow as the CCO's highest-priority cross-functional initiatives outgrow ad hoc ownership. The team works across the customer lifecycle, from go-to-market strategy and product feedback through renewal, expansion, and executive relationships with large accounts. We partner with Sales, Customer Experience, Product, Marketing, Data, and Enablement leaders in a globally distributed, largely asynchronous environment to turn CCO commitments into shipped outcomes.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
ABOUT THE ROLE
Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate.
Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in.
This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV.
Please note: For this role, we are only able to hire in the United States.
In this role, you will
- Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar.
- Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team).
- Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future.
- Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in.
- Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it.
ABOUT YOU:
- You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results
- You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees.
- You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K
- You have a real point of view on account selection and engagement strategy
- You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you
- You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered.
- You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively
- You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one.
Compensation for this role is $100K base salary. OTE is $200K.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Slovakia; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Consumer Mobile team builds the Kraken app, the interface millions of people use to interact with their money. We work primarily in React Native, building products that make complex financial experiences intuitive, fast and trustworthy.
We're a product-minded engineering team. Our engineers don't just implement requirements: they work closely with Product and Design to understand the problem behind them, challenge assumptions, shape solutions and measure whether what we ship actually improves the experience for our clients.
The opportunity
- We're looking for a Senior React Native Engineer who thinks like a product builder.
- You'll work across engineering, product and design to turn real client problems into thoughtful mobile experiences, comfortable starting with an ambiguous problem rather than a perfectly defined specification.
- You'll own features end-to-end, from understanding the problem and shaping the solution through implementation, launch and iteration, using data and client feedback to drive improvements.
- You'll build high-quality experiences in React Native across a financial product where responsiveness, reliability and trust matter, whether improving product discovery, creating trading experiences, or simplifying journeys.
- You'll partner closely with Product and Design, contributing engineering perspectives early in the product-development process rather than waiting for finished requirements.
- You'll work with APIs and real-time data to create responsive, data-rich mobile experiences, making thoughtful decisions around state management, rendering, performance and architecture.
- You'll operate with the ownership and versatility of a product engineer, comfortable wearing multiple hats and moving between product problems and technical challenges.
- You'll help raise the product-engineering bar across Consumer Mobile through technical discussions, code reviews, collaboration and by demonstrating strong product ownership.
What you bring
- Strong React Native experience. You've built and shipped meaningful production applications using React Native and are comfortable making architectural and implementation decisions across a modern mobile codebase.
- A product-building mindset with strong product judgment. You start with the client problem rather than the ticket, understand what we're actually trying to solve, know when to challenge requirements or simplify solutions, and work with Product and Design to turn ambiguous requirements into strong engineering solutions.
- Evidence of product impact. You can explain not only what you've built, but why you built it and what happened afterwards. You're comfortable using metrics, experimentation and client behaviour to evaluate the impact of your work.
- End-to-end ownership. You're comfortable working across the lifecycle of a feature: discovery, technical design, implementation, launch, measurement and iteration.
- Comfort with data-rich applications. You've worked with APIs and dynamic or real-time data and understand the engineering considerations involved in turning that data into responsive client experiences.
- Close collaboration with Product and Design. You enjoy working directly with designers and product managers, see building great products as a shared responsibility, and communicate effectively in written and verbal English across a globally distributed team.
- Versatility and AI proficiency. You're comfortable moving beyond a narrowly defined engineering remit, use AI tools (Cursor, Copilot, Claude, etc.) thoughtfully to move faster while retaining ownership of engineering decisions and quality, and thrive in environments where you wear multiple hats.
- A track record of taking loosely defined product problems and turning them into features or products that delivered measurable client impact.
Nice to have
- Experience building products in fintech, trading, crypto, payments or another financial technology environment.
- An understanding of how trading, investing or financial products work and an interest in the problems our clients are trying to solve.
- Experience with real-time or streaming data and building interfaces where information changes rapidly.
- Experience working across both mobile and web, bringing valuable perspective from broader frontend or product-engineering work.
- Experience in a startup or small-to-medium-sized technology company where engineers work closely with Product and Design.
- Native mobile experience in Swift or Kotlin and an understanding of when dropping below the React Native layer is the right engineering decision.
- Experience improving application performance, responsiveness and reliability across a range of mobile devices.
- A background in taking loosely defined product problems and turning them into products or features with measurable client impact.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: San Francisco
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Sales Development Representatives generate top of funnel pipeline at Attio, running outbound campaigns and progressing prospects who've dropped out of the funnel, working closely with our Account Executive team to move qualified opportunities forward. This role is foundational to pipeline generation and one of the clearest paths into broader GTM roles at Attio over time.
WHAT YOU'LL DO
- Run targeted, multi-channel outbound campaigns to generate net-new opportunities
- Progress prospects who dropped out of the funnel, turning stalled interest back into pipeline
- Coordinate with AEs to schedule meetings, share calendar context, and communicate early stage discovery
- Work cross functionally with Marketing and RevOps to improve targeting and process over time
- Own your outreach and prospect experience from first touch through AE handoff
- Partner with sales leadership to develop efficient lead funnel processes using Attio
WHAT WE'RE LOOKING FOR
- We are particularly interested in hearing from candidates with:
- A track record of owning outcomes and following through on commitments
- A habit of grounding decisions in evidence and reasoning, particularly when prioritizing across competing demands
- A genuine track record of seeking out feedback and acting on it
- Communication that adapts to different audiences
WHAT THE HIRING PROCESS LOOKS LIKE
- Talent Introduction (~30 minutes)
- Hiring Manager Interview (~30 minutes)
- Take-Home Exercise
- Take-Home Review with your Hiring Manager
- Meet the Team: Two focused conversations with key stakeholders
- Executive Leadership Conversation
- Offer
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
As a Senior Sales Operations Manager, you will be a strategic and operational partner to Fin’s Sales organization, helping build the systems, processes, reporting, and operating rhythms that enable our go-to-market teams to scale effectively.
You’ll work at the intersection of Sales, Finance, Business Systems, Data Engineering, Marketing, and GTM leadership. You’ll own critical sales operations programs across forecasting, pipeline management, territory and quota planning, compensation, performance reporting, and process optimization.
This is a high-impact role for a systems thinker and commercially minded operator who can move comfortably between detailed analysis, cross-functional program management, and executive-level recommendations. You’ll have the opportunity to improve how Fin’s sales organization operates while helping scale the GTM engine behind one of the fastest-growing AI products in the market.
What will I be doing?
Own and optimize core sales operations processes, systems, and operating cadences across the sales organization.
Partner with Sales leadership and Finance to build and maintain forecasting processes, pipeline reporting, quota models, attainment tracking, and performance insights.
Develop clear, trusted reporting and dashboards that give leaders visibility into funnel health, productivity, conversion, win rates, capacity, and revenue performance.
Lead territory planning, segmentation, coverage, and capacity analysis to support efficient allocation of sales resources.
Partner with Finance and Sales leadership on compensation planning, plan administration, performance measurement, and reporting.
Translate business requirements into scalable solutions across CRM, BI, sales planning, compensation, and other GTM systems.
Partner with Business Systems and Data Engineering to improve data quality, data models, integrations, automation, and reporting infrastructure.
Identify and eliminate operational bottlenecks across the sales cycle, including lead routing, opportunity management, approvals, contracting, handoffs, and post-sale transitions.
Establish and maintain consistent definitions, governance, documentation, and processes for key sales metrics and data.
Lead complex cross-functional projects from discovery through implementation, including requirements gathering, stakeholder alignment, testing, rollout, and change management.
Build executive-ready analyses and recommendations that help leadership make decisions about growth, investment, productivity, and organizational design.
Use AI tools and automation thoughtfully to reduce manual work, improve data access, and increase the speed and quality of sales execution.
Create scalable operating processes that support growth without requiring linear increases in headcount.
Act as a trusted advisor to sales leadership on performance trends, operational risks, process improvements, and strategic priorities.
Support quarterly and annual planning activities, including business reviews, headcount planning, goal-setting, and operating plan development.
What skills do I need?
5+ years of experience in Sales Operations, Revenue Operations, GTM Strategy, Sales Strategy & Operations, Business Operations, or a related field, preferably in a high-growth technology or SaaS company.
Strong understanding of sales processes, forecasting, pipeline management, quota and territory planning, compensation, and sales performance metrics.
Experience owning or significantly improving CRM, BI, planning, compensation, or revenue technology systems.
Strong analytical skills, with the ability to translate complex data into clear insights and practical recommendations.
Advanced Excel or Google Sheets skills and experience with BI or reporting tools such as Tableau, Looker, Power BI, or similar.
Familiarity with Salesforce or comparable CRM platforms; experience partnering with Business Systems or Data Engineering teams is highly valuable.
Experience designing scalable processes, data governance frameworks, reporting systems, and operational workflows.
Ability to manage complex, cross-functional programs with multiple stakeholders and competing priorities.
Strong commercial judgment and the ability to connect operational improvements to revenue outcomes.
Excellent written and verbal communication skills, including the ability to present recommendations to senior leaders.
Comfortable working hands-on in the details while maintaining a strategic view of the broader business.
AI fluency and curiosity about applying AI, automation, and emerging tools to improve sales productivity and operational efficiency.
High ownership, sound judgment, intellectual curiosity, and a bias toward action.
Comfortable and energized operating in a fast-moving, ambiguous environment where priorities evolve quickly.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $162,000-$180,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a Staff Product Designer to join our London team. In this role, you will lead the design strategy for critical product areas, influencing the long-term vision of our platform and driving architectural improvements that ripple across the entire Deliveroo ecosystem.
What You’ll Be Doing
You’ll be joining the Studio team. While your primary focus will be dedicated to the Deliveroo product, you will be part of a global design community that includes talented designers from Deliveroo, Wolt, and DoorDash. At the Staff level, you will play a pivotal role in this community, mentoring senior talent, cross-pollinating best practices, and setting the standard for design excellence globally.
Here’s what your day-to-day might look like:
Define the product design strategy for high-level, ambiguous business challenges, ensuring alignment between user needs and long-term commercial goals.
Partner with Product and Engineering leadership to drive architectural decisions and platform-wide design standards.
Champion a culture of design excellence by mentoring senior designers and fostering high-quality craft across the organisation.
Identify and tackle systemic design opportunities that improve performance, accessibility, and user satisfaction at scale.
Act as a bridge between functions, using your influence to align cross-functional teams around a unified product vision.
What You’ll Need to Thrive
Extensive experience leading complex design initiatives from conception to launch within large-scale, high-growth environments.
Proven ability to define and drive design strategy, successfully managing multiple stakeholders and competing priorities.
Demonstrated track record of mentoring designers and elevating the quality of work within high-performing teams.
Exceptional communication skills, with the ability to articulate complex design visions and influence senior leadership.
Deep technical fluency and a strategic understanding of how design influences engineering constraints and product outcomes.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Role
As a Program Manager for our Operational Support team, you will lead the design and delivery of large-scale programmes across the SMB Hub — from structured engagement frameworks to communications and change initiatives — that keep the Hub's commercial priorities moving and measurable. As a Program Manager, you will work closely with Sales, New Partner Experience (NMX), Account Management and Partner Support leads to ensure the right initiatives land at the right time, applying a recognised delivery methodology to keep programmes on track.
This is an ideal role for an individual with strong project and time management skills who can manage multiple concurrent programmes end-to-end, while also designing long-term frameworks that drive lasting change across a large, fast-moving operation.
The Team
The SMB Hub brings together our commercial teams — Sales, New Partner Experience (NPX), Account Management and Partner Support — responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners across Europe, supported through our in-house contact centre in Manchester and third-party providers.
The Operational Support team is the glue that holds the Hub together. Within the team, we own workforce management (WFM), commercial excellence, tooling and automation — and this role is central to delivering change, ensuring effective communication throughout the Hub, and driving commercial excellence for our partners and the Hub as a whole.
Core Responsibilities
Programme & Change Management
Lead end-to-end delivery of large-scale SMB initiatives — from scoping and governance through to sign-off, communications and reporting — so senior teams can track commercial impact.
Apply a consistent, recognised methodology (PRINCE2 or Six Sigma) to give initiatives clear milestones, risk management and quality control.
Design and embed a structured engagement framework for the Hub, defining how initiatives are prioritised, resourced and measured.
Strategic Planning
Translate Hub priorities into actionable delivery plans that support commercial objectives, such as Ad revenue growth and partner adoption of Ads and Offers.
Monitor delivery and engagement metrics (e.g. Peakon, adoption rates) and use the insight to adjust plans, manage risk and support decision-making.
Collaborate with senior leadership across Sales, NMX and Account Management to align delivery capacity with Hub priorities.
Stakeholder Engagement & Communication
Own the SMB communications strategy — channel ownership, sequencing and accountability — to improve clarity and consistency of key messages.
Produce clear, structured reporting that translates operational detail into decisions for senior stakeholders.
Act as the conduit between Sales, NPX, Account Management, Partner Support and Ops, keeping a wide stakeholder group aligned and informed.
What You'll Be Doing
Leading delivery of the Hub's structured engagement framework, defining how initiatives are prioritised and measured.
Designing and implementing strategic communications and change initiatives, ensuring cross-functional alignment and coaching teams to embed new ways of working.
Applying PRINCE2 or Six Sigma to bring rigour, clear milestones and risk management to SMB programmes.
Delivering the Hub's career pathway and capability-building initiatives, connecting development and learning to progression.
Championing change and identifying new ways of working with Sales, NPX and Account Management to ensure agents have the right tools and content.
Partnering with the commercial excellence and central teams to build robust plans that drive change through better engagement, improved efficiency or increased capability.
Linking delivery directly to commercial outcomes, such as Ad revenue growth and partner adoption of Ads and Offers.
Identifying risks and inconsistencies before they affect delivery, escalating and problem-solving with appropriate autonomy.
What You'll Need to Thrive
This is a delivery-focused role that will require an individual who can manage a number of competing priorities across a live, fast-moving Hub while keeping sight of the bigger picture. The successful candidate will be structured, comfortable applying a recognised delivery methodology, and confident communicating with stakeholders at all levels, including senior leadership.
The required skills include:
Strong project and programme management skills, ideally with a PRINCE2 or Six Sigma qualification (or clear demonstrable working knowledge)
Excellent time management — able to prioritise, sequence and protect delivery quality across multiple workstreams
Strong written and verbal communication skills, with the ability to flex style for different audiences, including senior stakeholders
Proven ability to lead and deliver complex plans against deadlines, with a clear prioritisation model
Comfortable working with data and metrics to track and evidence impact, not just activity
A collaborative approach; able to bring the right people together across functions and build trust quickly
The desired experiences include:
Typically 3+ years' experience in project or programme delivery, operations, or a comparable environment
Is either Six Sigma or Prince2 methodology (or equivalent) certified (Preferred)
Experience delivering communications, engagement or change initiatives at scale
Experience working within a commercial or contact-centre operating environment
Why Join Us?
At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving.
We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
We aim to create a fair process that lets your skills shine — our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Milan, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Integrated Marketing team’s mission is to turn central marketing direction, Italy business priorities, and consumer insights into an integrated 360° marketing plan, then bring local and central teams together to coordinate delivery and measure effectiveness.
Success looks like:
One integrated 360° Italy marketing plan aligned with business priorities
Data-driven recommendations and trade-off decisions
Aligned local and central teams, with risks anticipated
Campaigns delivered and measured against clear KPIs
Clear leadership visibility on priorities, risks and results
We’re looking for an Integrated Marketing Manager to join our Milan team. This is a hybrid role and you’ll help us on Marketing Planning, Orchestrating 360° Campaigns, Tracking Performance.
What You’ll Be Doing
You'll join the Integrated Marketing Italy team with a primary focus on planning and strategy: you'll be the go-to person for turning central direction, business objectives and market insight into a clear, prioritised, data-driven 360° plan.
Here’s what your day-to-day might look like:
Own integrated marketing planning
: Lead quarterly and annual planning for the Italian market, (from kick-off through approval of priorities, objectives, budgets and calendar), translating central direction and local insight into one coherent plan and shared marketing calendar
Bring data into the plan
: synthesise performance, business insight and customer/market intelligence (partnering with Finance, Business Strategy and Insights teams) to inform priorities and support the team's assumptions
Steer marketing calendar:
keep the shared marketing calendar as the single source of truth, ensuring every initiative ties back to strategy and objectives and act as operational gatekeeper
Drive tracking and governance
: Monitor deliverables against objectives, maintain campaign documentation, consolidate visibility over marketing investment, and run post-campaign reviews that turn learnings into insights
Lead through influence
: Work across multiple functional teams, arbitrating competing local and central priorities across marketing initiatives.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Strategic thinking and business orientation
: Intellectual curiosity and the ability to quickly grasp complex topics, connecting marketing choices to market priorities and objectives
Data fluency and analytical rigour
: Strong ability to interpret performance, challenge assumptions, and turn data into clear recommendations
Integrated marketing planning and programme management
: Proven experience setting priorities and orchestrating 360° campaign execution end-to-end
Stakeholder management and influence
: Ability to operate in a matrix environment, simplify complex topics, and communicate effectively with senior stakeholders
Prioritisation and operational rigour
: Strong trade-off decision-making, risk anticipation, and dependency management.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine - our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 2
The salary range for this role is €45,600 – €57,000 gross per year.
The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€45.600
—
€57.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
About garden3d:
We are a worker owned creative collective innovating on brands, IRL communities, IoT devices, and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions. Our clients include Google, Stripe, Figma, Hinge, ACLU, Mozilla, The Nobel Prize, MIT, Etsy, and others. We operate a global decentralized community space collective called Index Space.
About Sanctuary Computer:
We build a technology shop prioritizing close collaboration between client and craftsperson, working on design-forward websites, robust web apps, and native mobile development.
Who we’re looking for:
Senior Shopify Developer with deep e-commerce expertise and modern frontend engineering skills. Responsibilities include:
— Collaborate with Technical Leads and Designers to meet custom e-commerce and technical needs.
— Build and maintain high-performance storefronts using custom Liquid (Online Store 2.0) and headless architectures (Shopify Storefront API, GraphQL, Hydrogen/Remix, Next.js).
— Implement responsive, accessible, pixel-perfect interfaces based on design specs with attention to interaction details and motion design.
— Integrate storefronts with headless CMS (Sanity, Contentful), payment gateways, subscriptions, search, and third-party e-commerce APIs.
— Optimize e-commerce performance focusing on Core Web Vitals, asset delivery, bundle size, and runtime efficiency.
— Architect scalable, reusable component libraries and design systems.
— Write clear documentation for store management, custom app integrations, and codebase maintenance.
— Participate in project rituals including Sprint Planning, standups, code reviews, and retrospectives.
Candidate profile:
Happy, relaxed, easy to get along with, flexible except on work quality, smart workflow management, prefers deep work but participates in strategic conversations. Interests in design, art, music, food, or fashion are a plus.
Must-Have Competencies:
— 8+ years writing highly performant frontend code with focus on 95+ Lighthouse scores and Core Web Vitals.
— Deep Shopify ecosystem mastery: custom Shopify themes (Liquid, JSON templates, Online Store 2.0), headless storefronts using Shopify Storefront API (GraphQL), Hydrogen/Remix, Next.js.
— Expert-level TypeScript and modern CSS (Tailwind CSS, CSS Modules), animation libraries (GSAP, Framer Motion).
— Experience integrating Shopify with headless CMS (Sanity, Contentful, Prismic) and third-party services (Klaviyo, Recharge, Algolia/Searchspring, Stripe).
— Fluency with PaaS platforms: Vercel, Netlify, Shopify Oxygen.
— Experience with state management (Zustand, Redux, Pinia) and API integration for cart state, multi-currency, checkout flows.
— Building accessible (WCAG compliant), responsive interfaces with SEO best practices, testing frameworks (Jest, Playwright, Cypress), maintainable code.
— Knowledge of WebSockets, caching strategies (Redis, CDN-level/Cloudflare), advanced image delivery.
Nice-to-Have Competencies:
— Custom Shopify App development using Node.js, Remix, GraphQL Admin API, Shopify CLI.
— Shopify Plus & Enterprise features: Shopify Functions, Checkout Branding API, Shopify Scripts, B2B configurations.
— Tracking & Analytics: server-side tracking, GTM, Meta Pixel, Customer Privacy APIs.
— WebGL, Canvas & 3D: Three.js or similar.
— Full-stack & API design: PostgreSQL, REST/GraphQL API, OAuth, JWT.
— Client-facing and management experience.
Compensation:
$40/hr to $120/hr depending on seniority and leadership experience. Projects typically at least 8 full-time weeks.
Interview process:
Intro call, panel interview, reference call, then offer.
Work culture:
Transparency with profit & loss sharing, carbon negative studio, strong morals rejecting non-aligned work, async and decentralized communication, remote friendly, building open source and internal products.
Application instructions:
Submit complete and thoughtful application with relevant links.
Location: Turkey; Bosnia & Herzogovina; North Macedonia; Romania; Slovakia; Slovenia; Serbia; Malta; Moldova; Montenegro; Portugal; Estonia; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Kosovo; Bulgaria; Poland; Georgia; Bosnia and Herzegovina; Croatia; South Africa
Workplace: Remote
[https://app.ashbyhq.com/api/images/user-content/b540b9e2-0673-4d2d-91fd-e293658f4f6a/b7561393-0797-4849-9149-363b09bab85c/job%20ad%20visual.png]
Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us.
At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us.
WHY JOIN FOXELLI?
Foxelli is a place for people who think deeply, learn quickly, automate repetitive work, enjoy spending time together, and build things that matter. We work hard, joke often, and don’t take ourselves too seriously.
If you’re excited about AI, eager to learn, and want to create work that genuinely means something with people who care, you’ll feel right at home with us - no matter where you are in your career.
What You'll Do
We create premium AI short films and series that make people feel something. You'll be a key part of building this, producing daily episodes of dark romance, horror, thriller, and fantasy micro-dramas for TikTok, Instagram Reels, and YouTube Shorts. Each episode is 60-90 seconds of polished, character-driven storytelling that lives on someone's phone, often watched without sound.
You'll work at the intersection of cutting-edge AI tools and deliberate creative craft. This means:
- Striking visuals that stop the scroll and draw the eye
- Believable characters who feel real, episode to episode
- Natural-sounding voices and carefully placed audio that works whether the sound is on or off
- Purposeful editing where every cut serves the story and the viewer's emotional journey
- Style in service of story—the look and feel should match the world and tone of the series
You'll move fast, but never at the expense of craft. Every frame should feel intentional
What We're Looking For
- 2-5 years of professional experience working with AI tools for video, image, or audio generation
- Solid understanding of editing fundamentals: frame composition, pacing, visual flow, and how cuts guide audience attention
- Prompt engineering skills -ability to write precise, iterative prompts that yield the exact creative output you need
- Portfolio demonstrating completed AI-generated video work or traditional video edited to a high standard
- Ability to work independently and ship fast without constant creative direction
- Familiarity with vertical video format requirements and platform-specific best practices
It will be a plus:
- Experience in classic video production (films, TV series, shows)
- Understanding of dramaturgy and story construction
- The full cycle of AI video creation - from idea to final
- Experience working with short drama or creating AI content for TikTok / YouTube
THE RECRUITMENT PROCESS
1. Apply - A simple form that helps us know who’s stepping into our world.
2. Text Task - A small real-world challenge so we can see how you approach problems in action.
3. Hire - if we align, we'll invite you to join our team for a test trial period.
FIXED SERVICE FEE
Up to 2500 euros per month after taxes (depending on your skills, competencies, and experience, we'd be happy to negotiate your salary).
PERKS & BENEFITS
- Full flexibility with your schedule in a fully remote setting, while Hubstaff ensures transparency and fairness.
- Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
- A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
- Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
- A budget for your home office setup so you’re comfortable working how you like and where you like.
- Strong company culture and a network of unique individuals that celebrate you.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
- Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours — it keeps collaboration smooth and communication easy.
(This doesn’t apply to part-time roles.)
Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and are the world’s leading tokenizer of public equities. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue to grow the firm. We're fully remote, with team members across the U.S.
About the role
We are seeking an experienced attorney to join our legal team as
Senior Counsel, Commercial
. This role will work closely with business development, partnerships, marketing, operations, and other commercial teams to structure, negotiate, and execute the agreements that support Ondo’s growth.
The Senior Counsel, Commercial will serve as a practical and commercially minded legal partner across a broad range of strategic relationships and transactions. This individual will lead negotiations, advise stakeholders on contractual and regulatory risk, and develop scalable processes that enable the business to move quickly while protecting Ondo’s interests.
The ideal candidate has significant experience negotiating sophisticated commercial agreements within financial services, fintech, blockchain, or another high-growth technology business. They should be comfortable managing complex negotiations independently, balancing legal risk with commercial objectives, and partnering closely with senior business stakeholders in a fast-moving environment.
Responsibilities
Serve as a primary legal partner to business development, partnerships, marketing, operations, and other commercial teams
Draft, review, and negotiate a wide range of agreements, including strategic partnerships, distribution, technology, licensing, vendor, service, referral, marketing, data, and confidentiality agreements
Lead complex commercial negotiations from initial structuring through execution and renewal
Advise stakeholders on contractual, regulatory, reputational, and counterparty risks associated with commercial initiatives
Support relationships with financial institutions, fintech companies, blockchain protocols, exchanges, wallets, custodians, market makers, technology providers, and other ecosystem partners
Develop pragmatic solutions that balance legal protection with commercial objectives and speed of execution
Advise marketing and business teams on promotional campaigns, partner communications, public claims, and related commercial arrangements
Partner with compliance and regulatory counsel to address issues involving securities, financial promotions, anti-money laundering, data protection, licensing, and geographic restrictions
Develop and maintain contract templates, negotiation playbooks, approval processes, and scalable commercial legal workflows
Provide training and guidance to business teams on contracting, negotiation, and risk management
Manage outside counsel and specialist advisers where appropriate
Support the AGC Commercial and other senior legal personnel on strategic transactions and business priorities
Requirements
JD degree from an accredited U.S. law school
5–8+ years of legal experience at a major law firm and/or a high-growth blockchain, fintech, financial services, or technology company
Significant experience drafting and negotiating complex commercial agreements
Strong understanding of commercial contracting principles, including liability, indemnification, intellectual property, data use, confidentiality, service levels, termination rights, and regulatory allocation
Experience advising business development, partnerships, marketing, sales, operations, or other commercial teams
Strong commercial judgment and the ability to provide clear, practical advice in situations involving competing business and legal considerations
Ability to lead negotiations independently and engage credibly with senior internal stakeholders and sophisticated counterparties
Understanding of the blockchain industry and the commercial relationships that support digital-asset or financial-services businesses
Familiarity with securities, anti-money laundering, financial promotions, data protection, and other relevant financial-services regulations
Excellent drafting, negotiation, analytical, and communication skills
Highly organized, detail-oriented, and able to manage multiple transactions and deadlines simultaneously
Comfortable operating independently in a fast-moving and ambiguous environment
Experience with tokenized assets, institutional financial products, or international commercial arrangements is a plus
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Coinbase, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a Senior Audit Manager to help lead the delivery of OKX’s internal audit portfolio across the APAC region.
Reporting to the Head of Internal Audit, APAC, you will lead risk-based audits and advisory reviews covering operational, financial, regulatory, and technology-related risks. You will be responsible for the full audit lifecycle, from risk assessment and planning through fieldwork, reporting, and remediation monitoring.
You will work closely with senior business stakeholders, risk and compliance teams, external auditors, and regulators to provide independent assurance over the effectiveness of governance, risk management, and internal controls. The successful candidate will have broad audit experience within financial services, fintech, cryptocurrency, or another highly regulated industry, together with a strong understanding of the risks associated with digital assets and blockchain technology. This role is based in Singapore.
What You’ll Be Doing
Partner with Internal Audit leadership and business stakeholders to develop risk-based and regulatory-focused audit plans aligned with OKX’s strategic priorities, regulatory obligations, and emerging risks.
Lead end-to-end audits, thematic reviews, and advisory engagements across APAC, including defining scope and audit procedures, supervising fieldwork, reviewing workpapers, and coaching audit team members.
Ensure engagements are completed in accordance with professional standards and internal audit methodology, with conclusions supported by sufficient and appropriate evidence.
Evaluate business processes and the design and operating effectiveness of key controls, identifying root causes, control gaps, and opportunities for operational improvement.
Prepare clear, concise, and commercially relevant audit reports, and communicate findings and recommendations to senior management and business stakeholders.
Work with control owners to develop practical corrective actions and monitor remediation to ensure that identified issues are addressed effectively and on time.
Apply data analytics and other technology-enabled techniques to improve audit coverage, efficiency, and insight.
Monitor regulatory developments and industry trends affecting cryptocurrency, blockchain, and financial services businesses across APAC.
Support regulatory examinations, external audits, and related information requests to ensure they are handled accurately and efficiently.
Contribute to the continued development of the Internal Audit function, including its methodology, risk assessment processes, reporting, and use of technology.
What We Look For In You
Bachelor’s degree in Accounting, Finance, Business, or a related discipline. A relevant postgraduate degree or professional certification, such as CIA, CPA, or CA, is preferred.
At least six years of relevant internal audit experience, including leading audit engagements within financial services, fintech, cryptocurrency, or another highly regulated industry.
Broad audit experience across areas such as financial crime compliance, risk management, outsourcing and third-party risk, corporate governance, product, operations, and finance.
Strong knowledge of audit methodologies, the IIA’s Global Internal Audit Standards, risk assessment practices, and internal control frameworks, with the ability to identify control weaknesses and develop practical, risk-based recommendations.
Familiarity with regulatory requirements applicable to financial institutions and cryptocurrency businesses across APAC. Experience auditing regulated entities in Singapore and/or Australia is advantageous.
Strong written and verbal communication skills in English, with the ability to present complex matters clearly, influence stakeholders, and work effectively across cultures and jurisdictions.
Sound judgement, integrity, and a strong risk-and-control mindset, with the ability to manage multiple engagements and competing priorities.
Proficiency with audit management and data-analysis tools.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United Kingdom; Ireland; Cyprus; Portugal; Poland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's Market Surveillance function is responsible for detecting, investigating and reporting market abuse across our regulated trading venues, spanning spot crypto markets, crypto futures, tokenised equities, OTC markets, and consumer trading. As our licensing footprint and product range grow, so does the scale and complexity of the surveillance programme behind them.
We're hiring a Principal Compliance Associate to take on the function's most complex casework, and help shape how we detect and cover market abuse as the business scales.
THE OPPORTUNITY
- Own complex investigations end to end, writing findings up to a standard a regulator can rely on, and present conclusions to a range of stakeholders.
- Lead or contribute to periodic threshold and model reviews, recalibrating surveillance rules and alert thresholds as trading behaviour, products and market structure evolve.
- Support the design, build-out and integration of surveillance platform capability, including onboarding new products, venues and data sources onto the surveillance system.
- Contribute to market abuse risk assessments, helping identify and score risk across products, jurisdictions and entities, and translate findings into surveillance coverage.
- Use AI and automation tools responsibly to speed up evidence-gathering, case reconstruction and detection-model development, always with human judgement over the final call.
- Support conflicts of interest, information barrier, and personal account dealing matters across Markets Compliance, extending beyond surveillance casework where buy-side or asset management experience is directly relevant.
WHAT YOU BRING
- Experience investigating market abuse or trading conduct inside a firm subject to market conduct regulation, such as an exchange, broker-dealer, trading venue, or comparable regulated trading business.
- A track record running investigations end to end, including writing findings up to a standard a regulator can rely on and presenting conclusions to stakeholders.
- Working knowledge of core market abuse typologies e.g. spoofing, wash trading, insider trading, front running, ramping.
- Experience with, or strong working knowledge of, threshold and model calibration, surveillance platform integration, market abuse risk assessments, and audit remediation.
- Comfort using generative AI and other automation tools to improve the speed and quality of investigative work, while maintaining the human oversight regulated casework requires.
- Familiarity with a surveillance platform (such as Scila, Nasdaq SMARTS, Eventus, or NICE Actimize) and comfort with SQL or a similar query tool for evidence-gathering.
- Clear, evidence-first written communication - your case files, escalations and regulatory drafts will sometimes be read by auditors and regulators without you in the room to explain them.
- Exposure to crypto-asset markets is welcomed but not required. What matters most is regulated-market investigation experience; strong candidates from traditional securities or derivatives markets are encouraged to apply.
NICE TO HAVES
- E-comms surveillance experience.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Supplier Security & Assurance (SSA) team sits within Security GRC and is responsible for assessing the security of our suppliers: evaluating whether vendors meet our security requirements, capturing the deviations, and giving the business a clear approval decision it can act on. We assess the vendor population a frontier AI lab actually depends on: SaaS and software, human data operations, compute and data center providers, hardware suppliers, and services firms. The program is designed agent-first so that people spend their time on judgment, remediation, and the vendors that matter most.
As a member of the Supplier Security & Assurance team you will run supplier security assessments end to end: reviewing evidence, verifying agent-drafted evaluations, determining inherent and residual risk, and driving findings to closure with vendors and business owners. You will also carry the work that extends assurance past the approval, from contractual security terms and secure configuration baselines to continuous monitoring and reassessment, and you will help shape the tooling and requirements the program runs on.
Key responsibilities
Run supplier security assessments: review agent-prefilled outputs, evaluate vendor controls and evidence, determine residual risk, route to domain reviewers where deeper assessment is warranted
Operate supplier issue management and risk treatment: document each finding with a severity, an owner, and a due date, drive remediation with the vendor and the business owner, record risk acceptances, and roll open issues up to the risk register
Run continuous monitoring after approval: reopen an assessment on defined triggers (data classification change, new SOC 2 report, new subprocessor, vendor incident), investigate SaaS configuration, data, and use case drift signals, and queue a reassessment where the vendor's scope has moved
Improve the program as you run it: identify gaps in coverage, questionnaires, requirements, and tooling that surface during assessments, propose the fix, and carry roadmap items that mature supplier security overall
Tune and maintain our Claude-powered assessment platform alongside the team: prompt development, questionnaire and assessment type design, calibration against assessor decisions, and output QA
Contribute to KPI and KRI reporting on coverage, cycle time, residual risk, open issues, and reassessments due
Minimum qualifications
Experience running supplier security assessments end to end at a technology company: scoping the engagement, determining inherent risk, reviewing controls and evidence, documenting residual risk, and driving findings to closure
Working knowledge of risk fundamentals (inherent and residual risk, control effectiveness, compensating controls, risk acceptance) and the judgment to apply them when the evidence is incomplete or the answer isn't in a framework
Ability to assess a vendor across security domains, and to recognize which findings you can close yourself and which need a security domain specialist
Track record of driving risk treatment to closure through influence across teams with competing priorities
Experience building or tuning an LLM-backed workflow, agent, or automation in a risk, compliance, or operations context, including tuning prompts and reviewing model output for accuracy
Experience building or operating issue management workflows: logging issues with a clear owner and due date, tracking remediation, and escalating when treatment stalls
Working technical knowledge of SaaS security configuration (SSO and SCIM, admin scoping, sharing defaults, audit log export) and of standard vendor security contract terms (DPA, incident notification, subprocessors, audit and testing rights)
Ability to read a SOC 2 report or penetration test and turn it into findings: identify control exceptions and carve-outs, map complementary user entity controls, and judge what the evidence does and does not prove
Preferred qualifications
Experience assessing cloud infrastructure, data center, or data-pipeline vendors
Experience supporting SOX, SOC 2, or ISO 27001 third party or vendor management controls
Experience assessing additional, more specialized vendor cohorts from a security risk perspective: human data operations or data labeling vendors, hardware suppliers, compute providers and neoclouds, and others
Experience with post-approval supplier continuous monitoring: configuration, data, and use case drift detection, shadow IT & SaaS detection, vendor incident management, or evidence-based vendor audits/site visits
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$270,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are hiring a National Security Partnerships Lead to grow and manage our relationships with the U.S. Intelligence Community and with allied intelligence and security services. You will report to the Head of National Security Policy and advise company leadership on intelligence and allied-partner matters.
You will help partner security organizations build policies that let them adopt frontier AI quickly and for high-impact missions, while deploying it safely and avoiding incidents. You will also engage U.S. and foreign government officials on the policy frameworks that guide the international distribution and deployment of Anthropic's models.
You will own a portfolio of government partnerships end to end: setting the agenda with senior counterparts, structuring the agreements and channels that govern each relationship, and bringing partner requirements and concerns back into Anthropic's policy, product, research, and safeguards decisions. You will work closely with our public sector sales, legal, security, and threat intelligence teams.
Key responsibilities
Lead Anthropic's strategic engagement with U.S. Intelligence Community elements and allied intelligence and security services.
Help partner security organizations develop the policies and governance that enable rapid, high-impact adoption of frontier AI and safe deployments that avoid incidents.
Identify high-leverage national security deployments with partners, and support our public sector sales team in delivering them.
Brief senior government security officials in the U.S. and allied capitals on frontier AI capabilities, risks, and Anthropic's approach to safety.
Engage U.S. and foreign government officials on the national security implications of the international distribution and deployment of Anthropic's models, and advise company leadership on partner equities in those decisions.
Partner with federal affairs, international policy, communications, and marketing on national security matters, including engagement with the Executive Branch and Congress.
Travel regularly within the U.S. and to allied countries.
Minimum qualifications
Substantial experience in national security, including work in or with the Intelligence Community.
Direct experience managing relationships with foreign partner governments or services.
An active TS/SCI clearance, or one held within the last two years, and the ability to obtain and maintain it.
Experience negotiating formal agreements or partnerships between governments, or between government and industry.
A working understanding of how intelligence organizations operate, including classification, liaison relationships, and how they adopt new technology, and the ability to get things done within those constraints.
The ability to brief senior policymakers and officials clearly, and to explain technical subjects without overstating them.
Experience working effectively with cross-functional teams, including technical, sales, policy, trust and safety, legal, security, product, research, and communications.
Demonstrated interest and experience in a complex technical subject, ideally AI, though defense technology, cybersecurity, or similar fields also count.
The ability to build structure where little exists and to manage competing priorities without waiting for perfect clarity.
Preferred qualifications
10+ years of experience in national security, including substantial work in or with the Intelligence Community.
Experience in a liaison, foreign partnership, or foreign disclosure role.
Experience in related private-sector roles, such as at technology, cybersecurity, or defense companies.
Regional expertise or language skills relevant to allied partners.
Hands-on familiarity with large language models and how they can be misused.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$295,000
—
$345,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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