Location: San Francisco
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THE ROLE
As an Inbound Sales Development Representative (SDR), you’ll be the first point of contact for potential customers exploring how to build and scale their Generative Media initiatives. You’ll qualify inbound leads, uncover customer needs, and collaborate closely with Account Executives to create opportunities that drive Fal’s growth.
This is an opportunity to directly impact revenue growth at a fast-moving startup while building foundational skills in AI sales, customer engagement, and go-to-market execution.
KEY RESPONSIBILITIES
- Qualify inbound leads from marketing campaigns and website inquiries to identify potential customers and new opportunities.
- Perform discovery to understand each prospect’s business goals, media workflows, and AI infrastructure needs.
- Manage all inbound leads from initial contact to sales-qualified opportunity, maintaining organized and accurate pipeline data.
- Collaborate with Marketing on campaigns to optimize inbound lead generation and conversion rates.
- Become an expert on Fal’s platform capabilities to communicate its value to technical and non-technical audiences effectively.
- Partner with Account Executives to hand off qualified leads and ensure seamless prospect experiences.
- Track engagement metrics and contribute insights to improve lead quality and targeting.
WHAT WE’RE LOOKING FOR
- 1–2 years of experience in an SDR, BDR, or lead generation role preferred, but not required.
- Strong communication skills—especially over phone, video, and chat—with the ability to listen, learn, and connect authentically.
- Genuine curiosity about AI, Generative Media, and emerging technologies.
- Highly motivated, competitive, and results-driven—someone who thrives in a fast-paced, goal-oriented environment.
- Excellent organization and time management skills with strong attention to detail.
- Collaborative team player with a positive attitude and eagerness to grow within a high-performing sales organization.
YOU'LL THRIVE HERE
- Passionate about AI and excited to help customers unlock new creative possibilities with Generative Media.
- Enjoy connecting with people and uncovering how technology can solve real business challenges.
- Love building processes and systems in a startup environment where your input shapes how we grow.
- Embrace experimentation, feedback, and continuous learning to refine your skills.
- Take pride in being part of a collaborative, mission-driven team transforming how AI creativity scales.
WHAT WE OFFER AT FAL
- Interesting and challenging work
- Competitive salary and equity
- A lot of learning and growth opportunities
- We are currently hiring in downtown San Francisco.
- Health, dental, and vision insurance (US)
- Regular team events and offsites
COMPENSATION
- $90,000 - $120,000 OTE (80/20) + equity + comprehensive benefits package
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: SF Office
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THIS ROLE:
As a Sales Development Representative, you’ll play a key role in driving growth by identifying high-potential prospects, building meaningful relationships, and introducing businesses to the possibilities of generative AI.
You’ll use research-driven prospecting and personalized outreach across email, phone, and LinkedIn to engage decision-makers and technical stakeholders. Working closely with Sales and Marketing, you’ll help refine messaging, share market insights, and communicate Fal’s value proposition to prospects. This role is ideal for a proactive, curious, and results-driven individual who thrives in a fast-paced startup environment, enjoys learning about AI and developer tools, and is excited to help businesses discover how cutting-edge AI technology can transform their workflows and products.
The ideal candidate is results-driven, curious about the evolving AI landscape, and thrives in a fast-paced startup. You’re confident initiating outreach, navigating nuanced product discussions, and showing prospects how generative AI can impact their business.
WHAT YOU’LL DO
- Drive pipeline by prospecting into key accounts via email, calls, and LinkedIn
- Craft personalized outreach to high-priority leads through research-driven targeting
- Communicate Fal’s value proposition and act as a brand ambassador
- Collaborate with Sales and Marketing to refine messaging based on market feedback
- Stay informed on AI/ML trends to engage in relevant, technical conversations
QUALIFICATIONS/NICE TO HAVE:
- 1–3 years of experience in a customer facing role, especially in fast-moving tech environments such as AI and SaaS
- Track history or being able to engage with technical stakeholders
- Excellent communication and interpersonal skills, you are always “on”
- Know how to move fast and iterate
- Familiarity with the latest CRM systems and sales engagement tools
- Bonus: you’re familiar with AI, dev tools, or creative communities and love staying at the edge of what's possible
WHAT WE OFFER AT FAL
- Interesting and challenging work
- Competitive salary and equity
- A lot of learning and growth opportunities
- We are currently hiring in downtown San Francisco.
- Health, dental, and vision insurance (US)
- Regular team events and offsites
COMPENSATION
- $100,000 - $130,000 OTE (80/20 split) + Equity and Benefits
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Commercial Finance Manager, Carrier Relations
About the job
Join the Finance team supporting carrier supplier negotiations and wholesale trading transactions. In this role, you will lead the financial assessment of complex agreements, shape commercially sound deal structures, and deliver clear recommendations to executive decision-makers. While Carrier Relations leads the direct supplier negotiations, you will serve as their strategic Finance partner—owning the deal economics, mitigating financial risk, and ensuring approval quality.
Responsibilities
In this role, you’ll:
Lead financial diligence for complex and high-value carrier agreements and relevant wholesale transactions across, including those with nonstandard commercial structures. Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and other sources of financial exposure.
Build and review deal models and scenarios that show how proposed terms perform under changes in volume, traffic mix, rates, and other key assumptions. Recommend structures and negotiation guardrails based on the analysis.
Partner with Carrier Relations, Routing Operations, and other stakeholders to drive resolution of financial deal decisions, document trade-offs, and move deals through the appropriate approval path. Escalate material exceptions to executive committees with a clear recommendation.
Own the design and continuous improvement of the Deal Desk Finance process, including required inputs, review steps, approval guardrails, exception handling, and handoffs. Establish standardized deal models and analysis practices, and define business requirements for Salesforce or other enterprise workflows. Partner with Systems and business teams on solution design, testing, and adoption.
Track key commitments and deal assumptions after signature, identify emerging exposure, and use actual performance to improve future deal decisions and guardrails.
Identify recurring deal themes, risks, and opportunities, and translate them into practical improvements to policy, process, and commercial strategy.
Coach senior analysts on modeling, financial judgment, and executive recommendations. Partner with the Finance Director to build and refine how the Carrier Deal Desk operates.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role involving complex commercial agreements.
Strong financial modeling skills and the judgment to independently evaluate supplier economics, test assumptions, assess risk, and recommend a course of action.
Demonstrated experience leading the financial strategy for high-stakes vendor negotiations, including structuring pricing, volume commitments, cash flow terms, and mitigating nonstandard commercial risks.
Ability to influence senior stakeholders across Finance and commercial teams, communicate financial trade-offs clearly, and move ambiguous decisions toward resolution.
Experience establishing analytical standards, financial guardrails, or approval processes and coaching other analysts as a senior individual contributor.
Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems; Oracle experience is a plus.
Desired:
Strongly preferred: Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations, including familiarity with carrier pricing, routing economics, supplier agreements, and volume-based commercial structures.
Spanish or Portuguese language skills are a plus.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 01/01/2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, United States
Who We Are
At OKX, we believe the future will be reshaped by crypto and blockchain technology. We operate a leading global crypto platform and build products and services designed to expand access to the digital-asset ecosystem.
Across our global organization, we value ownership, sound judgment, collaboration, innovation, and the ability to operate effectively in a fast-moving and continuously evolving environment.
Recruiting should insert the current approved
OKX
corporate “Who We Are” language when the position is posted.
About the Team
The
Fraud
Investigations Team (FIT)
is a First Line of Defense function within OKX’s
Risk organization
responsible for identifying, assessing, investigating, and helping manage significant internal and external fraud risks affecting the company, its customers, personnel, and operations.
FIT conducts and supports complex investigations involving digital assets, internal and external fraud, employee misconduct, insider threats, unauthorized access or misuse of information, vendor and third-party misconduct, account compromise, social engineering, collusion, conflicts of interest, and other significant fraud-related matters.
The team works closely with Legal, HR, Information Security,Engineering, Physical Security, Compliance, Finance, Operations, and other functions across OKX.
About the Opportunity
We are looking for an experienced
Senior Analyst, Blockchain Investigations &
Fraud
Intelligence
to join FIT.
This is first and foremost a
blockchain investigations role
requiring significant hands-on expertise tracing digital assets across complex blockchain ecosystems. The successful candidate must be capable of independently conducting sophisticated on-chain investigations, developing and testing attribution hypotheses, identifying relationships among wallets and entities, following assets through multiple chains and protocols, and translating highly technical blockchain activity into clear investigative findings.
Blockchain analysis is a specialized investigative discipline. Accordingly, we are seeking someone who understands not only how to operate commercial tracing platforms, but also the
underlying blockchain architecture, transactional mechanics,
attribution
methodologies, clustering techniques, tracing limitations, and evidentiary considerations
necessary to reach reliable conclusions.
The role extends beyond on-chain analysis. The Senior Analyst will combine blockchain intelligence with enterprise data, system logs, transactional records, open-source information, and other evidence to support complex fraud and insider-risk investigations.
The position will also provide analytical support to the Global Physical Security Team (PST) on selected protective-intelligence and threat-assessment matters.
The Senior Analyst will directly manage
one Analyst
and will be expected to serve as a subject-matter resource for blockchain investigations and analytical methodology across FIT.
What You’ll Be Doing
Blockchain Investigations & Digital-Asset Intelligence
Lead and conduct complex
blockchain investigations and transaction tracing
across multiple wallets, counterparties, entities, blockchains, tokens, protocols, and digital-asset ecosystems.
Trace the
origin, movement, conversion, layering, consolidation, and ultimate disposition of digital assets
, including activity spanning multiple intermediaries and blockchain environments.
Conduct investigations using tools such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable blockchain intelligence platforms
, while understanding the methodologies and limitations underlying platform-generated attribution.
Analyze activity involving
centralized exchanges, self-hosted wallets, decentralized exchanges, cross-chain bridges, mixers, privacy-enhancing technologies,
DeFi
protocols, smart contracts, stablecoins, NFTs, OTC activity, gambling platforms, and other relevant ecosystems
.
Trace assets across
multiple chains and cross-chain transactions
, identifying continuity of funds where technically supportable and clearly documenting assumptions or limitations where definitive attribution is not possible.
Analyze transaction graphs, address relationships, behavioral patterns, clusters, counterparties, timing, amounts, transaction sequencing, and other relevant blockchain indicators.
Understand and appropriately apply
wallet-clustering and
attribution
methodologies
, including the limitations and potential for false attribution associated with particular heuristics.
Independently evaluate blockchain intelligence rather than relying solely on automated labels, risk scores, or vendor-generated attribution.
Corroborate on-chain findings, where appropriate, with
internal account records,
KYC
/
KYB
information, transaction data, access information, open-source intelligence, legal-process returns, or other available evidence
.
Identify relationships among blockchain addresses, OKX accounts, external counterparties, individuals, organizations, vendors, affiliates, and other relevant entities.
Reconstruct complex transaction flows and create clear
fund-flow diagrams, transaction maps, timelines, and visualizations
that allow investigators and nontechnical stakeholders to understand the movement of assets.
Analyze blockchain activity associated with suspected
fraud
, theft, account takeover, social engineering, insider activity, collusion, payment diversion, asset misappropriation, or other misconduct
.
Identify new wallets, counterparties, entities, or transactional patterns that may generate additional investigative leads.
Clearly document the methodology, assumptions, confidence level, and limitations associated with blockchain findings.
Distinguish between
confirmed
attribution
, vendor attribution, analytical inference, behavioral similarity, and an unverified investigative hypothesis
.
Avoid presenting blockchain proximity, exposure, clustering, or a commercial risk score alone as proof of ownership, control, intent, or misconduct.
Maintain current knowledge of emerging
blockchain technologies, protocols, tracing methodologies, obfuscation techniques,
fraud
typologies, and developments affecting blockchain
attribution
or investigations
.
Fraud
Investigations & Investigative Intelligence
Conduct and support investigations involving
internal and external
fraud
, employee misconduct, insider threats, vendor and third-party misconduct, collusion, conflicts of interest, asset misappropriation, unauthorized access, credential misuse, and other significant fraud risks
.
Combine blockchain findings with off-chain evidence to develop a
comprehensive investigative picture rather than treating blockchain activity in isolation
.
Develop investigative hypotheses and objectively test those hypotheses against available evidence, including information that supports, contradicts, or fails to establish the hypothesis.
Conduct
timeline reconstruction, link analysis, relationship mapping, pattern analysis, clustering, and comparative analysis
across individuals, accounts, wallets, devices, systems, transactions, and entities.
Support investigations involving
account takeover, impersonation, social engineering, business-email compromise, payment diversion, affiliate misconduct, and trusted-party abuse
, particularly where a digital-asset, employee, vendor, or enterprise nexus exists.
Analyze vendor, affiliate, partner, and other third-party activity for indicators of billing irregularities, undisclosed relationships, conflicts of interest, unusual payments, control circumvention, or other potential misconduct.
Support investigative interviews by developing transaction timelines, identifying inconsistencies or information gaps, organizing evidence, and identifying appropriate areas for follow-up.
Enterprise Data & Insider-Risk Analytics
Analyze appropriately authorized information including
system and access logs, authentication records, audit trails, customer-account activity,
KYC
/
KYB
information, transaction records, payment information, case-management records, vendor information, and relevant security telemetry
.
Correlate blockchain activity with enterprise data to identify possible connections among
wallets, accounts, employees, customers, vendors, devices, transactions, and other relevant entities
.
Support investigations involving suspected unauthorized access, information misuse or exfiltration, credential compromise, control circumvention, unauthorized disclosure, or abuse of privileged access.
Identify anomalous behavior or access patterns that may warrant additional investigation.
Develop repeatable analytical methodologies capable of processing and correlating information from disparate systems.
Use appropriate scripting, database querying, data visualization, and analytical technologies to efficiently analyze large or complex datasets.
Investigative Reporting & Evidence
Prepare clear, concise, and well-supported
blockchain investigation reports, investigative memoranda, executive summaries, transaction-flow diagrams, link charts, timelines, and other analytical products
.
Explain complex blockchain concepts and transaction activity in plain language suitable for
investigators, senior management, Legal, regulators, or
law enforcement
, as appropriate.
Clearly distinguish among
allegations, investigative leads, known facts, third-party
attribution
, analytical judgments, assumptions, information gaps, and substantiated conclusions
.
Ensure analytical conclusions are proportionate to the evidence and do not imply greater certainty than the underlying blockchain or other data supports.
Maintain sufficient documentation to allow significant blockchain findings to be
reviewed, reproduced, and understood by another qualified analyst
.
Preserve and handle investigative records in accordance with applicable
evidence-preservation, chain-of-custody, confidentiality, privacy, access-control, and need-to-know requirements
.
Support appropriately authorized law-enforcement, regulatory, litigation, or legal matters in coordination with the appropriate company functions.
Protective Intelligence & Physical Security Support
Provide analytical support to PST on selected matters involving threats or concerning activity directed toward employees, executives, offices, events, or other company interests.
Conduct authorized open-source, link, timeline, blockchain, financial, or other analytical research where relevant to understanding the identity, relationships, capabilities, or activity associated with a potential threat.
Assist in evaluating available information relating to
credibility, corroboration, intent, capability, access or opportunity, targeting, escalation, timing, and other relevant indicators
.
Prepare objective analytical products identifying known facts, analytical judgments, material information gaps, uncertainties, and appropriate confidence levels.
Support PST’s assessment while preserving
PST’s responsibility for protective-security decisions and operational response
.
Leadership & Development
Directly manage and develop one Junior Analyst, including
work allocation, coaching, technical development, quality assurance, and review of analytical work product
.
Serve as a FIT
subject-matter resource for blockchain investigations and on-chain analytical methodology
.
Review blockchain analysis for technical accuracy, appropriate methodology, corroboration, reasonable attribution, and evidentiary support.
Train and mentor junior personnel in transaction tracing, blockchain intelligence platforms, analytical reasoning, documentation, and investigative methodology.
Help establish consistent standards for
blockchain investigations,
attribution
, documentation, quality assurance, and reporting
.
Participate in time-sensitive investigations affecting a global organization, including occasional work outside normal business hours when required.
What We Look For In You
7+ years of relevant investigative or analytical experience
, with meaningful professional experience specifically conducting
cryptocurrency or blockchain investigations
.
Demonstrated hands-on expertise independently conducting
complex blockchain tracing investigations
, rather than solely reviewing blockchain alerts or commercial risk scores.
Advanced proficiency with one or more blockchain intelligence platforms such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable technology
.
Strong understanding of how blockchain intelligence platforms derive attribution, clustering, exposure, and risk information—and the
limitations associated with those methodologies
.
Demonstrated understanding of blockchain fundamentals, including
wallets and addresses, transactions, UTXO and account-based models, tokens, smart contracts, block explorers, transaction fees, confirmations, and blockchain-specific transactional structures
.
Strong understanding of digital-asset ecosystems including
centralized exchanges, self-hosted wallets,
DeFi
, DEXs, stablecoins, cross-chain bridges, mixers, privacy-enhancing mechanisms, and other relevant technologies
.
Demonstrated ability to trace assets across
multiple chains, protocols, and intermediaries
and recognize when technical limitations prevent definitive continuity or attribution.
Experience conducting
transaction-graph analysis, wallet
attribution
, clustering, counterparty analysis, transaction-flow reconstruction, and investigative link analysis
.
Ability to critically assess blockchain attribution and distinguish among
technical facts, commercial vendor intelligence, analytical inference, and unsupported assumptions
.
Experience integrating blockchain intelligence with
off-chain evidence and enterprise information
to develop investigative conclusions.
Strong knowledge of fraud-investigation principles including corroboration, source evaluation, evidence preservation, timeline development, hypothesis testing, and documentation.
Experience analyzing large or complex datasets and familiarity with tools such as
SQL
, advanced Excel, Python, Splunk, or comparable data-analysis technologies
.
Ability to clearly explain technically complex blockchain findings to audiences that may have little or no blockchain expertise.
Strong investigative writing skills and demonstrated ability to produce accurate, concise, and defensible analytical products.
Sound judgment and ability to work effectively where evidence is incomplete, conflicting, or evolving.
Demonstrated discretion when handling sensitive employee, customer, investigative, security, or company information.
Demonstrated experience mentoring, supervising, or reviewing the work of junior analysts or investigators.
Nice to Haves
Experience conducting blockchain investigations within a
cryptocurrency exchange, blockchain analytics company, law-enforcement agency, regulatory organization, financial institution, intelligence function, or investigative consulting environment
.
Experience investigating digital-asset matters involving
fraud
proceeds, theft, account compromise, insider activity, social engineering, asset tracing, or complex cross-chain movement
.
Experience supporting
asset recovery, law-enforcement referrals, subpoenas/legal process, civil litigation, regulatory inquiries, or other matters requiring defensible blockchain analysis
.
Experience investigating insider threats, employee misconduct, unauthorized access, data exfiltration, credential compromise, vendor fraud, conflicts of interest, or trusted-party abuse.
Experience with
OSINT, digital forensics, enterprise logs, security telemetry, or identity and access-management information
.
Experience creating custom blockchain analytics through
APIs,
SQL
, Python, blockchain explorers, node data, or other raw-data sources
, rather than relying exclusively on commercial graphical interfaces.
Relevant blockchain-specific training or certifications, including certifications associated with
Chainalysis
, TRM Labs, or comparable blockchain-analysis platforms
.
Professional certifications such as
CFE, CFCS, CAMS, GIAC, or comparable investigative,
fraud
, financial-crime, cybersecurity, or intelligence credentials
.
What Success Looks Like
Success in this role requires significantly more than knowing how to enter an address into a blockchain analytics platform.
The successful candidate should be able to receive a complex transaction, wallet, allegation, or investigative question and independently determine
how to trace the activity, which chains and protocols are involved, what the available data establishes, what additional information is needed, what
attribution
can reasonably be made, and where the technical or evidentiary limitations prevent a definitive conclusion
.
The individual should be able to move seamlessly between
on-chain and off-chain evidence
, recognizing that a blockchain transaction may establish movement of assets without necessarily establishing the identity, knowledge, intent, or conduct of the person behind a wallet.
They should also be capable of converting a highly technical blockchain investigation into a concise and defensible explanation that an investigator, attorney, executive, regulator, or law-enforcement partner can understand and act upon.
At the same time, this person must be sufficiently versatile to apply the same investigative discipline to
internal
fraud
, insider risk, enterprise data, third-party misconduct, and protective-intelligence matters
when required.
The hierarchy is much clearer this way:
blockchain investigations are the specialized core competency;
fraud
/investigative intelligence is the broader mission; enterprise analytics and PST support are complementary capabilities.
That should materially improve the candidate pool versus a title that makes blockchain expertise appear interchangeable with general data analytics.
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $143,000 - $214,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Head of Merchant Excellence
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Merchant Excellence team sits at the heart of Deliveroo’s marketplace—ensuring our restaurant and retail partners receive world-class support and seamless operational experiences. If you are a seasoned operations leader who thrives in complex, high-stakes environments and enjoys influencing global product and policy, this is the role for you.
We’re looking for a Head of Merchant Excellence to join our Merchant Leadership team. Based in our Manchester office with a hybrid work pattern (3 days in-office), you will be responsible for the strategic direction and performance of a c.80-person global operation across the UK and Italy.
What You’ll Be Doing
You will be the architect of our partner support strategy, moving between high-level executive discussions and granular operational performance management.
Strategic Architecture: Recommend and own the global strategy for Partner Operations, including site selection and the balance between in-house and outsourced (BPO) solutions.
Product & Tech Influence: Partner with Product and Technology teams to shape the future roadmap.
You will provide the "voice of the merchant," identifying agent pain points and advocating for self-service vs. agent-led channel strategies.
Operational Leadership: Set and achieve department-level targets for a team of c.80 colleagues.
You will design the frameworks that ensure functional managers and vendors are held accountable to world-class KPIs.
Stakeholder Management: Act as a trusted advisor to the Senior Leadership Team (SLT) and C-suite. You will lead deep dives into operational issues and present clear, data-driven solutions to complex problems.
Culture & People Development: Foster a high-performance culture inclusive of experimentation and continuous learning.
You will manage performance, drive employee satisfaction initiatives (Peakon), and mentor the next generation of Deliveroo leaders.
Relentless Improvement: Surface operational friction and influence stakeholders across Product, Legal, and Finance to address root causes.
On-Call Support: Participate in a 24/7 on-call rota for approximately 2 weeks per quarter to ensure our marketplace remains resilient.
What You’ll Need to Thrive
Our ideal candidate is a "detailed and action-oriented" leader with a heavy background in scaling complex operations:
Scale Experience: Significant leadership experience in a large-scale, international contact centre or operational environment.
Strategic Influence: Exceptional communication skills with the ability to build trust with local market senior management and global Exec stakeholders.
Operational Rigor: A proven track record of building and scaling customer care organisations in fast-paced, consumer-facing tech businesses.
Technical Savvy: Proficiency in CRM systems (e.g., Salesforce) and solid analytical skills (Excel pivot tables, INDEX MATCH). SQL skills are a major plus.
People Management: Experience managing "managers of managers," implementing performance initiatives, and driving engagement across multi-site setups.
Communication: Ability to write concise project documents that bridge the gap between technical operations and executive strategy.
Why Join Us?
At Deliveroo, you’ll solve some of the most interesting questions in the tech-logistics space. Working here you can expect to:
🚀 Make a Visible Impact: Your strategy directly affects the success of thousands of merchants across the globe.
🌱 Fast-Track Progression: As a member of the Merchant Leadership team, you are at the forefront of the company’s strategic growth.
🧠 Autonomy and Ownership: We move fast and empower our leaders to take accountability for their own departments.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: New York City
Workplace: Hybrid
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
THE OPPORTUNITY:
As more health systems turn to Stepful to build their workforce, the story we tell them has to be sharp, consistent, and backed by proof. We're hiring a Senior Product Marketing Manager to own that story from end to end: how we position Stepful to health system and employer partners, the assets our sales team uses to win deals, the customer stories that prove our impact, and the account-based programs that reach our priority accounts.
This is a hands-on, independent role. You'll own the product marketing and B2B content engine day to day, run your own programs without close oversight, and partner on larger go-to-market launches as the function grows.
This hybrid opportunity is based out of our NYC office, reporting into the Director, Enterprise Marketing.
WHAT YOU'LL DO:
Positioning & GTM Resources
- Own and maintain Stepful's B2B positioning and messaging, and update it as our programs, partners, and market evolve
- Build and refresh GTM assets such as pitch decks, one-pagers, battlecards, and email templates, in partnership with our Workforce Solutions team
Content & Customer Proof
- Run case study production end to end, from partner interviews and approvals to publishing and distribution
- Own the content calendar and keep a steady cadence of content that supports pipeline goals
- Partner with Client Success to find partner outcomes worth telling, and with Product and Learning to translate program details into buyer-ready language
Demand Gen & ABM
- Build and run outbound and ABM sequences in Clay, from account lists and enrichment to personalized multi-touch campaigns, coordinated with sales on target accounts
- Own reporting on campaign and content performance, share results on a regular cadence, and use what you learn to decide what to test next
- Experiment with AI tools to speed up research, content production, and personalization, and document what works for the team
WHAT YOU'LL BRING:
- 5+ years of B2B marketing experience across product marketing, demand generation, and/or content, including ownership of positioning and messaging
- A track record of building sales enablement assets that sellers actually use, and of partnering closely with a sales team
- Experience producing customer case studies and running a content calendar at a steady cadence
- Hands-on experience running ABM or outbound programs aimed at enterprise buying committees, including building sequences yourself in Clay or a similar tool
- Excellent writing skills: you can make a complex offering clear and compelling for an executive buyer
- Comfort with data: you track funnel and campaign metrics, report on them clearly, and use results to change your approach
- The ability to manage several workstreams at once with little day-to-day direction, and to flag risks and tradeoffs early
BONUS POINTS IF:
- You've marketed to health systems, hospitals, or HR and workforce leaders
- You've worked in EdTech, workforce development, or healthcare
- You've been the first product marketer at a Series B–D startup
- You have experience with HubSpot or other marketing automation and CRM tools
INTERVIEW PROCESS:
- Introductory call with Talent Acquisition team member
- Interview with Hiring Manager
- Take-Home Assignment
- Virtual Panel Interview
- On-Site Panel Interview
BENEFITS AND COMPENSATION:
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
The target base salary range for this opportunity is $150,000 - $180,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: Remote, United States
Workplace: Remote
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
THE OPPORTUNITY:
Events are one of the most direct ways we get in front of the health system and workforce leaders who partner with Stepful. We're hiring a Field & Events Marketing Manager to run that program: getting every event executed well, making sure every conversation is captured and followed up, and turning what we learn into better events next season.
You'll run a seasonal calendar of about two events a month (up to four in the fall) working alongside our events contractor and partnering with Growth leadership on overall event strategy. You'll also run our paid webinar program and help launch a Stepful-hosted event in 2027. We're looking for someone who is scrappy and self-sufficient, and who can build the processes they need rather than waiting for them.
This opportunity can be hybrid, based out of our NYC office, or fully remote, reporting into our Director, Enterprise Marketing.
This role involves up to 30% travel.
WHAT YOU'LL DO:
Event Execution
- Manage end-to-end execution for conferences, trade shows, and sponsored events, including logistics, booth and materials, staffing, budgets, and vendor coordination
- Coordinate the work of our events contractor and outside vendors so every event ships on time and on budget
- Prepare the team for each event with target account lists, briefing docs, and meeting schedules, in partnership with our Workforce Solutions team
Lead Capture & Follow-Up
- Implement and maintain event lead tagging in HubSpot so every lead and attendee is attributed correctly
- Run post-event follow-up sequences and hand off warm conversations to sales quickly
- Track attendee engagement after each event and share insights that shape which events we invest in next
Webinars & New Programs
- Run our paid webinar program, from topic and speaker coordination to promotion, production, and follow-up, with support from product marketing
- Support planning and execution for a Stepful-hosted event next year
- Build simple, repeatable playbooks and checklists, and experiment with AI tools to speed up event prep and follow-up
WHAT YOU'LL BRING:
- 5+ years of events or field marketing experience, including at a startup
- A track record of managing several events at once from start to finish, including budgets, vendors, and on-site execution
- Hands-on experience setting up lead capture and campaign tagging in a CRM or marketing automation tool (HubSpot, Salesforce, Marketo, or similar)
- Experience running webinars or virtual events from promotion through follow-up
- Scrappiness: you're comfortable building your own processes and tools when there isn't infrastructure in place
- Strong project management and communication skills, and a habit of flagging risks early to sales and marketing partners
- Willingness to travel to events, including during the busy fall season
BONUS POINTS IF:
- You've run events for healthcare, health system, or HR and workforce audiences
- You've helped launch a company's own flagship event or customer summit
- You've worked in EdTech, workforce development, or healthcare
INTERVIEW PROCESS:
- Introductory call with Talent Acquisition team member
- Interview with Hiring Manager
- Take-Home Assignment
- Virtual Panel Interview
- On-Site Panel Interview
BENEFITS AND COMPENSATION:
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
The target base salary range for this opportunity is $110,000 - $130,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drives everything we do.
We’re looking for a Senior Manager to join our Rider Onboarding and Compliance team. The team sits at the heart of the Rider Support Centre (RSC) and are responsible for getting new applicants out on the road quickly and safely, and for keeping active riders compliant once they're there. It's a centralised, all-markets function, and it has a direct line to two things Deliveroo cares about most: rider retention and rider satisfaction.
What You’ll Be Doing
Your number one goal: Deliver the right rider hours, in the right areas, with compliant riders.
Reporting into the Head of Rider Services, you'll lead the Rider Onboarding & Compliance team comprising; 3 Team Leads circa 30+ in-house Representatives split across our London and Manchester offices, circa 30+ person team in Deliveroo India In addition you'll hold a couple of outsource vendor partners accountable for performance; delivering business-as-usual onboarding and compliance support across every Deliveroo market. You'll own the strategy, run the large global projects that come with it, and act as the applicant and rider advocate across the business, not just the person accountable for the KPIs.
Here’s what your day-to-day might look like:
Deliver core marketplace operational metrics: Own and execute the global rider onboarding and compliance strategy to ensure we deliver the right rider hours, in the right areas, with fully compliant riders.
Lead distributed global teams: Lead, coach, and scale a multi-layered operational team across the UK, an in-house team of 30+ in India, and external BPO vendor partners.
Drive large-scale strategic initiatives: Plan and execute major projects, including onboarding pipeline standardisation and compliance process redesigns in close collaboration with Legal, Policy, and Data Science. Manage vendor performance and capacity: Direct outsource vendor productivity and set up robust forecasting and capacity models to effectively manage end-to-end team resourcing and global volume shifts.
Advocate for riders and continuous improvement: Act as the primary rider advocate across the business to resolve complex escalations, leverage new tooling or automation, and drive operational excellence.
What You’ll Need to Thrive
Our ideal candidate will bring expertise in:
Proven operational leadership: Significant experience leading multi-layered, multi-site teams in a fast-paced environment (such as onboarding, trust & safety, compliance, or customer support operations).
Vendor & BPO management expertise: Hands-on capability in managing external outsource vendor partners, holding them accountable to strict quality and compliance standards while building collaborative, outcome-focused relationships.
Resource and capacity planning: Strong commercial and analytical skills with demonstrated ability to build forecasting models and optimise headcount across internal and offshore resources.
Cross-functional stakeholder management: Proven ability to partner with Legal, Policy, and Data Science teams to navigate complex regulatory, risk, and fraud requirements without sacrificing speed or rider experience.
Change management and execution: A strong bias to action with a track record of implementing process changes, automation, and tooling that lift efficiency across distributed teams.
Why Join Us?
At Deliveroo, customer care is central to how we build trust across our marketplace. You’ll work in a fast-paced, global environment where service excellence drives real impact.
🔧 Make a visible impact every day Your work directly improves outcomes for customers, riders and restaurant partners.
🌱 Grow through ownership Take responsibility for complex cases and help shape improvements to how we operate.
🧠 Develop deep operational expertise Work across teams and markets to build strong regulatory and service knowledge.
🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine — our interview typically includes 3–4 stages. Learn more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Park City, UT
As a
Dispatch Lead,
you will lead a large frontline operations team responsible for both customer support and real-time dispatching functions. You'll own the performance of your team, ensuring every customer and driver interaction is handled with empathy and efficiency while maintaining operational excellence across our service.
This is a highly visible leadership role that requires strong people management skills, sound judgment, and the ability to thrive in a fast-paced environment where priorities can change quickly. You'll coach and develop your team, manage staffing and scheduling, solve operational challenges in real time, and partner closely with local leadership to identify root causes and implement long-term improvements.
This is an in-person position based in Park City five days per week. Weekend availability may be required based on operational needs.
What You'll Do
Lead, develop, and manage a team of frontline agents responsible for customer support and dispatch operations
Serve as the primary escalation point for complex customer and operational issues, making thoughtful decisions in real time with limited guidance
Own team performance metrics across customer experience, operational outcomes, quality, productivity, and service levels
Ensure riders receive empathetic, high-quality support while maintaining efficiency and responsiveness across all contact channels
Oversee dispatch operations to ensure all service commitments are fulfilled through proactive problem solving and resource coordination
Use technology and operational tools to monitor service performance, identify emerging issues, and drive informed decision-making
Partner closely with General Managers and Operations leadership to investigate recurring operational challenges, identify root causes, and recommend process improvements
Balance immediate problem-solving with long-term operational thinking, sharing insights and recommendations that improve service reliability and team effectiveness
Build strong cross-functional relationships with Operations, Product, Support, and other stakeholders to drive continuous improvement across the business
Become the subject matter expert on local operations, processes, and systems, adapting quickly as services evolve and new challenges emerge
Who You Are
3+ years of people management experience leading frontline operations, customer support, dispatch, call-center, logistics / transportation, or similarly fast-paced teams
Proven ability to coach, develop, and hold team members accountable while creating an engaged and positive team culture
A strong operator who can effectively manage competing priorities, make decisions quickly, and remain calm under pressure
Customer-focused and empathetic, with a commitment to delivering exceptional service experiences
Comfortable owning operational outcomes and taking accountability for team performance
Tech-savvy and comfortable learning new systems, tools, and technologies quickly
Independent and self-directed; you excel in ambiguous environments where processes may not yet be fully defined
Analytical and curious, with the ability to identify patterns, diagnose root causes, and translate insights into actionable improvements
An excellent communicator who can build trust and influence stakeholders across all levels of the organization
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $55,000 - $68,000 / year
We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the team
Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building toward a fundamentally different kind of GRC: one that directs Claude, with the right humans in the loop, to challenge and evidence the performance of controls continuously rather than through periodic audits.
Within Security GRC, Compliance & Audit Programs runs the integrated audit across our frameworks and maintains the Common Control Framework, the single set of controls that the whole program is built on. This role sits in Audit & Assurance and owns the framework and the assurance view across every control domain.
About the role
As part of the Security Audit & Controls team, you will own the CCF across every control domain, from access and change management to logging, encryption, and people controls: which controls we have, what each one says, how each maps to the frameworks and commitments we hold, and whether each one is actually working. You'll work with control owners and GRC Partners to draft and validate control descriptions and activities that describe reality rather than policy intent, build the monitoring that shows operating effectiveness continuously instead of once a year, and drive what monitoring finds to closure with control owners.
Building with Claude is a normal part of the job: drafting and mapping controls, testing evidence, and monitoring control health, with you deciding where human judgment stays in the loop.
This is an individual contributor role for someone who works well independently, writes clearly, and gets satisfaction from a control set that is accurate, tested, and trusted by auditors and engineers alike.
Key responsibilities
Own the Common Control Framework: the canonical control set, its mappings to SOC 2, ISO 27001/42001, HIPAA, FedRAMP, and customer commitments, and the change process for adding, retiring, or rewording controls
Draft and validate control descriptions and control activities with control owners, so each control states who does what, how often, in which system, and what evidence proves it
Design and run continuous monitoring of control efficacy: define the metrics and automated tests that show operating effectiveness, tune out false positives, surface failures to owners before an auditor does, and build the controls maturity model that shows where each control domain stands and what it takes to move up a level
Verify remediation and carry it into steady state:
GRC Partners lead remediation in their domains and control owners implement the fixes. This role advises on control design and implementation, confirms fixes against what the auditor actually asked for, and keeps one source of truth for control and finding status. Once a fix holds, it works with the partner to standardize the evidence pull and, where appropriate, automate it or build continuous
Map new frameworks and commitments onto the CCF as we commit to them, and support gap assessments when a new framework, certification, product, or entity comes into scope, using the CCF as the baseline and writing the requirements for each delta
Support the integrated audit and customer audits: readiness checks, walkthrough preparation, evidence request lists, and the readout of external findings back to GRC
Evaluate evidence reliability, including the completeness and accuracy of system-generated reports and AI-generated evidence, and set the standard for what audit-ready evidence looks like here
Build with Claude: automate control mapping, evidence testing, and monitoring, and verify machine-drafted control language before it becomes the record
Minimum qualifications
Several years in IT audit, security compliance, or controls assurance, including hands-on ownership of a control framework or control library across more than one framework (for example SOC 2, ISO 27001, FedRAMP, HIPAA)
Working command of audit mechanics: scoping, walkthroughs, sampling, design versus operating effectiveness, deficiency evaluation, and evidence reliability
Experience writing control descriptions, control activities, and test procedures that other teams and external auditors relied on
Experience with continuous controls monitoring or automated evidence collection, whether you built it, ran it, or audited it
Enough technical fluency to read a runbook, a configuration, or a pipeline definition and judge whether it enforces what the written control claims
Clear writing, because your control language and status reports are what auditors, engineers, and leadership work from
Ability to get control owners and partner teams to prioritize and close work without having authority over them
Preferred qualifications
Have designed or rebuilt a common controls framework and led the remapping of existing frameworks onto it
Have stood up continuous controls monitoring or automated evidence programs and can speak to coverage, false-positive rates, and what changed as a result
Have applied LLMs to assurance work, such as control drafting, framework mapping, evidence testing, or monitoring
Have defined or assessed controls for AI systems or agents operating in production, or for home-built internal systems
Have provided requirements for a homegrown GRC platform and worked with the engineers who build it
You don't need to
Have done everything on this list. The scarce combination this role exists for is framework ownership plus the judgment to tell whether a control actually works
Write production code. The bar is fluency sufficient to read, query, and challenge
Hold every certification. CISA, CISSP, or similar are welcome and not required
Have prior AI-industry experience
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas. However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$345,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Dublin, Ireland
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The UK & Ireland are Deliveroo's most mature market globally. Functions include commercial, operations and marketing, and teams in the UK&I partner with global departments such as Product & Technology and Global Consumer and Restaurant teams. The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve. In the Regional team we oversee all 3 sides of our marketplace (restaurants, consumers and riders). As part of the regional UKI team, you will manage relationships with the most exciting restaurants in your city and region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced individuals to help us fulfil our potential.
The Role
As a Regional Manager, you'll lead a team of Deliveroo City Managers and Account Managers. You will develop the strategy to grow order volume and market share within your region, whilst managing the profitability of your department (you will manage both top and bottom line P&L targets). You will have 3 people within your team. Your role will be commercially focused, however you will work with teams including, operations, marketing and product to ensure local success across restaurant, customer and rider metrics. You'll maintain relationships with the top accounts within your region to ensure Deliveroo is continuing to help their businesses grow. The Regional Manager will ideally be based in Dublin but this role covers Deliveroo's restaurant, grocery, new vertical & strategic partner base across Regional Ireland, encompassing Cork, Limerick, Galway and Belfast, along with emerging Irish markets. The territory spans both Republic of Ireland and The North of Ireland, requiring comfort operating across two jurisdictions with distinct commercial and regulatory dynamics.
What you'll do
Lead the strategy for markets within your region - Cork, Limerick, Galway and Belfast
Support your team (city managers and account managers) to develop the operational plan for Deliveroo in your region
Set and achieve regional targets
Coordinating execution for your operational plans (you'll work with our rider operations and marketing teams)
Be the face of Deliveroo to top restaurant partners - establishing relationships with our top restaurants
Lead important negotiations for new restaurant partners within your region
Collaborate with our restaurant and rider operations teams to improve efficiency and improve customer outcomes
Work with your local marketing team to accelerate revenue growth Requirements
7+ years working in commercially focused roles
Highly analytical
Mix of both strategy and execution experience
Comfortable handling negotiations with business owners or C-suite operators
Relationship-building and communication skills whether face-to-face, through phone or email
You will be in the field often which will require travel (2 days per week) so must be able to drive and have a car
Previous general management experience, or experience running your own business would be desirable
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: New York
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Overview
We are looking for a
Risk Product Analyst
to work directly with Portfolio Managers, Traders, and Quantitative Researchers across multiple trading desks and asset classes. The role sits at the intersection of trading, risk, and technology.
You will be responsible for proactively identifying problems affecting our internal risk and valuation systems, diagnosing them by tracing the cause into the back-end services and infrastructure those systems depend on, and resolving them quickly and effectively.
This is a fast-paced, highly collaborative role that requires deep knowledge of products and markets, strong technical skills, and sound judgement under pressure.
Responsibilities
Partner directly with Portfolio Managers, Traders, and Quantitative Researchers across rates, FX, commodities, equities, and crypto asset classes, serving as their primary point of contact for issues affecting risk and valuation.
Diagnose and resolve issues affecting our next-generation risk and valuation systems, investigating across the full technology stack: applications, APIs, databases, messaging systems, and the underlying services that they depend on.
Monitor system and trading issues and prioritize incidents based on their potential impact to trading, portfolio management, and P&L.
When an issue cannot be resolved directly, identify the appropriate engineering, quantitative, or infrastructure team, and escalate with a clear, reproducible diagnosis that accelerates issue resolution.
Work closely with Engineering and Product Management teams to identify recurring problems and drive strategic technology solutions.
Develop tools and scripts in Python to automate diagnostics, investigate issues, analyze data, and improve workflows.
Build a strong understanding of the firm’s trading and risk infrastructure and the dependencies between systems and underlying services.
Qualifications
Deep knowledge of financial products (cash instruments, futures, swaps, options) and markets, backed by strong technical skills.
Previous experience in trade support, trading technology, production support, or a closely related role within a production trading environment – supporting multiple desks and/or asset classes.
Ability to write Python and SQL to investigate issues, automate diagnostics, and query and reconcile data across systems.
Familiarity with production diagnostic tooling (log aggregation, dashboards, monitoring, alerting).
Strong analytical and problem-solving skills; able to methodically narrow down the source of an issue.
Ability to communicate effectively with a varied audience, including portfolio managers, traders, quantitative researchers, engineers, and product managers.
Who We’re Looking For
The ideal candidate combines strong market and product knowledge with technical depth and is commercially aware and comfortable operating at the intersection of trading and technology.
You should be able to take an instruction like “
my risk numbers look wrong
” and work through it independently by understanding what the front office is trying to do, investigating the relevant systems and services, determining where the failure is occurring, and either resolving it or routing it to the appropriate team with a clear diagnosis.
This is not a role where success is measured by closing support tickets. We are looking for someone who understands the trading domain, can solve problems, and can build strong relationships with the people running the firm’s trading strategies.
The annual base salary range for this position is $175,000 to $250,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-DW1
Location: AZ_Phoenix_Office
Conduct one-on-one and team meetings to address concerns, provide updates, review performance, and establish goals.
Perform quality audits and generate reports to monitor team performance and identify areas for improvement.
Develop and deliver training for new hires and provide ongoing training and support for existing team members.
Handle escalated customer issues and provide solutions to complex problems.
Monitor metrics and service level agreements (SLAs) to ensure targets are met.
Facilitate all communication between customers, team members, and other departments to ensure alignment and transparency.
Identify and implement solutions for any customer-related issues or complaints, collaborating with team and/or other teams as required.
Ensure alignment with Business Requirements and company standards.
Implement changes to enhance efficiency, reduce costs, and improve customer satisfaction.
Perform additional duties as assigned.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Overview
We are looking for a
Risk Product Analyst
to work directly with Portfolio Managers, Traders, and Quantitative Researchers across multiple trading desks and asset classes. The role sits at the intersection of trading, risk, and technology.
You will be responsible for proactively identifying problems affecting our internal risk and valuation systems, diagnosing them by tracing the cause into the back-end services and infrastructure those systems depend on, and resolving them quickly and effectively.
This is a fast-paced, highly collaborative role that requires deep knowledge of products and markets, strong technical skills, and sound judgement under pressure.
Responsibilities
Partner directly with Portfolio Managers, Traders, and Quantitative Researchers across rates, FX, commodities, equities, and crypto asset classes, serving as their primary point of contact for issues affecting risk and valuation.
Diagnose and resolve issues affecting our next-generation risk and valuation systems, investigating across the full technology stack: applications, APIs, databases, messaging systems, and the underlying services that they depend on.
Monitor system and trading issues and prioritize incidents based on their potential impact to trading, portfolio management, and P&L.
When an issue cannot be resolved directly, identify the appropriate engineering, quantitative, or infrastructure team, and escalate with a clear, reproducible diagnosis that accelerates issue resolution.
Work closely with Engineering and Product Management teams to identify recurring problems and drive strategic technology solutions.
Develop tools and scripts in Python to automate diagnostics, investigate issues, analyze data, and improve workflows.
Build a strong understanding of the firm’s trading and risk infrastructure and the dependencies between systems and underlying services.
Qualifications
Deep knowledge of financial products (cash instruments, futures, swaps, options) and markets, backed by strong technical skills.
Previous experience in trade support, trading technology, production support, or a closely related role within a production trading environment – supporting multiple desks and/or asset classes.
Ability to write Python and SQL to investigate issues, automate diagnostics, and query and reconcile data across systems.
Familiarity with production diagnostic tooling (log aggregation, dashboards, monitoring, alerting).
Strong analytical and problem-solving skills; able to methodically narrow down the source of an issue.
Ability to communicate effectively with a varied audience, including portfolio managers, traders, quantitative researchers, engineers, and product managers.
Who We’re Looking For
The ideal candidate combines strong market and product knowledge with technical depth and is commercially aware and comfortable operating at the intersection of trading and technology.
You should be able to take an instruction like “
my risk numbers look wrong
” and work through it independently by understanding what the front office is trying to do, investigating the relevant systems and services, determining where the failure is occurring, and either resolving it or routing it to the appropriate team with a clear diagnosis.
This is not a role where success is measured by closing support tickets. We are looking for someone who understands the trading domain, can solve problems, and can build strong relationships with the people running the firm’s trading strategies.
The annual base salary range for this position is $175,000 to $250,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-DW1
Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Wolt's Shared Service Center in Budapest is home to a team of 40 people who keep our operations running across markets. Ten of them focus on one mission: getting German merchants to live on Wolt quickly and correctly. They own the onboarding journey from the moment a partner signs to the day they start receiving orders. Now we're looking for someone to lead them.
As Onboarding Team Lead, you'll be based in Budapest and work closely with our Onboarding Operations team in Germany, reporting to the Global Head of Business Process Outsourcing Management. You'll lead a team of 12 FTE, own the German onboarding pipeline, and make sure every partner gets a smooth, high-quality start on Wolt. The team is experienced and established, and it's ready for a leader who can raise the bar on speed, quality and process, while being its biggest advocate.
What you’ll be doing
You'll be responsible for how quickly and how well German merchants are onboarded onto Wolt. That means leading the people, owning the pipeline, and keeping a close eye on the numbers. You'll build a solid understanding of the full onboarding landscape, including POS integrations, gear workflows, commission changes and offboarding. You'll also be the go-to person when things get stuck.
Day-to-day in this role you’ll:
Lead, coach and develop a team of 12 FTE onboarding specialists, support them daily, and spot knowledge gaps and training needs.
Own the onboarding pipeline so it always reflects reality. New venues are assigned the same day, follow-ups and on-hold reasons stay up to date, and stalled cases get escalated or offboarded instead of left open.
Track the team's key onboarding KPIs, such as time to onboard and new live venues, so you always know where the team stands and can flag deviations early.
Work with Sales, Account Management, Product and the Onboarding Operations team in Germany to escalate blockers early and improve how we onboard.
Keep data quality high by validating issues yourself before escalating, sharing bug reports daily, and making sure partner information is accurate and complete.
Plan team capacity ahead of holidays, business trips and short weeks so no partner is ever left without an owner.
Our humble expectations
You have at least 2 years of experience leading a team of 8 or more people, including setting clear performance expectations and following up on them.
You have 3+ years of experience in operations in a fast-paced environment such as a marketplace, e-commerce or a shared service center.
You're fluent in both German and English, written and spoken, because you'll work daily with German partners and stakeholders.
You're comfortable working with data and use KPIs and dashboards to understand performance and make decisions.
You're structured and detail-oriented, and you keep pipelines, timelines and data accurate without being chased.
You take ownership, spot opportunities to improve processes, and drive changes independently.
What we offer
A key leadership role shaping how merchants in one of Wolt's biggest markets join the platform.
A team that's already up and running, so you can focus on raising the bar rather than starting from scratch.
Close collaboration with teams across Germany and Budapest, plus visibility across Sales, Account Management and Product.
Career growth opportunities in a fast-growing company, backed by comprehensive internal training.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director of Engineering, Database Excellence, you will lead the Database Excellence stage and report to the Vice President of Data Engineering, in our Engineering department. You will set the direction for the databases that support GitLab.com, self-managed GitLab, and GitLab Dedicated. Your organization owns the reliability, capacity, health, and sustainability of GitLab's application datastores, with PostgreSQL as the primary focus alongside Redis, OpenSearch, ClickHouse, and object storage.
You will be accountable for database capacity and availability on GitLab.com. You will guide long-range platform decisions while partnering with Infrastructure, Product, Distribution, Support, Security, and FinOps. The work includes reducing infrastructure costs, improving data growth controls and saturation detection, standardizing database services, rebuilding the self-managed upgrade experience, and contributing to GitLab's company-wide datastore strategy, including Cells partitioning. Learn more in the
Database Excellence handbook
.
What you’ll do
Set direction and long-range plans for the database platform in line with company strategy.
Own database capacity and availability outcomes for GitLab.com, and communicate database risk to senior leadership.
Lead and coach three Engineering Managers and develop Staff-plus engineers into leaders.
Drive cross-division technical decisions using data, partnering with Infrastructure, Product, Distribution, Support, Security, and FinOps.
Partner with Product to prioritize database platform investments and make infrastructure tradeoffs in the context of product outcomes.
Own the hiring plan, organization design, retention, and performance management for teams across regions.
Set quarterly objectives and key results and engineering key performance indicators for the stage, and manage the database infrastructure budget with FinOps.
Serve as an escalation point for database incidents, standardize effective processes, and keep the handbook current.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience leading managers of managers, including coaching newer managers.
Experience working hands-on with PostgreSQL at scale, including capacity planning, upgrades, replication, performance, and large production clusters.
Experience using data to make strategic technical decisions and connect database platform investments and tradeoffs with product outcomes.
Experience supporting software that customers run themselves, or working through the self-managed upgrade challenge.
Experience leading backend engineering teams that own production infrastructure, applying site reliability engineering practices including service level objectives, on-call operations, incident management, cost management, and automation.
Experience communicating clearly in writing in an asynchronous, handbook-first company.
Experience leading globally distributed remote teams.
Experience with Redis, ClickHouse, OpenSearch, object storage, Google Cloud Platform, Kubernetes, Terraform, Chef, managed database services, FinOps, AI-assisted engineering workflows, or platform and infrastructure organizations is a plus.
About the team
Database Excellence includes Database Architecture, Database Automation, and Self Managed Database. Three Engineering Managers lead these teams, alongside an Operations Manager. Our teams work across the United States, Europe, the Middle East, Africa, and India. Database Architecture provides datastore guidance, data growth controls, and the database review process. Database Automation builds PostgreSQL fleet automation, upgrades, provisioning, health monitoring, and an internal managed PostgreSQL offering. Self Managed Database is rebuilding the upgrade and migration experience for self-managed GitLab. Together, we make database services more reliable, sustainable, and easier to operate across GitLab's deployment models.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$230,400
—
$345,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Toronto, ON
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Business Development Representative, you play a pivotal role in driving our sales pipeline. With a strong focus on outbound prospecting, you proactively identify and engage high-potential prospects while also managing inbound leads. As the first point of contact for prospective customers, you lay the foundation for meaningful sales conversations and long-term partnerships.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 0-1+ years of relevant customer-facing experience, preferably in sales or a related role.
- Genuine interest in a sales career and eagerness to understand and solve customer problems.
- Solid communication and interpersonal skills, with the ability to articulate ideas clearly and concisely, and build rapport over phone, email, and social media.
- Foundational business acumen, including an understanding of how businesses operate and the importance of revenue generation.
- Proficiency in basic computer applications and an aptitude for learning new technology, including CRM systems and sales engagement tools.
- Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment.
- Curious and coachable, with the ability to embrace feedback and continuously improve.
What you can expect:
- Proactively identify and engage prospects through strategic outbound prospecting activities, including cold calling, email campaigns, and social selling.
- Qualify inbound leads generated through marketing efforts, understanding prospect needs and determining their fit for our solutions.
- Conduct engaging conversations with prospects to understand their business challenges and communicate the value of our offerings.
- Research and gather information on target accounts to develop outreach strategies and maximize engagement.
- Build a qualified pipeline for Account Executives, ensuring a smooth handoff in the sales process.
- Maintain accurate, up-to-date records of all activities and prospect interactions in our CRM system to support reporting and pipeline visibility.
- Collaborate regularly with Account Executives and sales managers to prioritize outreach efforts and refine approaches.
- Meet and exceed monthly and quarterly targets for qualified opportunities generated.
- Continuously build knowledge of our products, services, and market landscape to communicate our value proposition effectively.
- Apply feedback from coaching sessions to refine outreach and objection-handling techniques.
Canada-based roles only: The annual base salary for this role is between $58,000 CAD and $81,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Austin, TX
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Business Development Representative, you play a pivotal role in driving our sales pipeline. With a strong focus on outbound prospecting, you proactively identify and engage high-potential prospects, while also managing inbound leads. As the first point of contact for current customers and prospects, you lay the foundation for meaningful sales conversations and long-term partnerships.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 0-1+ years of relevant customer-facing experience, preferably in sales or related roles.
- Demonstrates a genuine interest in a sales career and understanding the sales process. and an eagerness to solve our prospects’ problems
- Solid communication and interpersonal skills, possessing the demonstrated ability to: articulate ideas clearly and concisely verbally and in writing, comfortably engage with new people and build rapport over the phone, email, and social media.
- Has business acumen, having a foundational grasp of how businesses operate, including common challenges and the importance of revenue generation.
- Proficiency in basic computer applications such as standard office software and demonstrates an aptitude for learning new technology, including CRM systems and sales engagement tools.
- Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment.
- Curious and coachable, with an ability to embrace and apply feedback, adapt, and continuously improve.
What you can expect:
- Proactively identify and engage prospects through strategic outbound prospecting activities, including cold calling, email campaigns, and leveraging social selling techniques.
- Qualify inbound leads generated through marketing efforts, understanding their needs and determining their fit for our solutions.
- Conduct engaging conversations with prospects to understand their business challenges and effectively communicate the value of our offerings.
- Diligently research and gather information on target accounts to create strategies for outreach and maximize engagement.
- Created a qualified pipeline for Account Executives, ensuring a smooth transition in the sales process.
- Maintain accurate and up-to-date records of all activities and prospect interactions within our CRM system to support reporting and pipeline visibility.
- Regularly collaborate with Account Executives and sales managers to prioritize outreach efforts, seek guidance on best practices, and refine approaches.
- Meet and exceed monthly and quarterly targets for qualified opportunities generated.
- Continuously learn about our products, services, and the market landscape to effectively communicate our value proposition.
- Utilize feedback and tools from coaching sessions to identify improvement areas in calls or emails, proactively refining outreach and objection-handling techniques.
USA-based roles only: The annual base salary for this role is between $58,000 USD and $81,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
География найма не уточнена
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
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