Location: Berlin
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
Checkout.com http://Checkout.com is actively looking for an enthusiastic and talented Payments Senior Sales Manager to join our Commercial Payments Team to drive rapid growth across various industries for our revolutionary online payment solution.
If you are a driven and focused salesperson with a proven track record of success selling direct payment solutions to enterprise companies, in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan, hybrid work model and competitive benefits package.
The Senior Sales Manager will play a key role in growing Checkout.com http://Checkout.com’s payments footprint. They will be responsible for selling Checkout.com http://Checkout.com’s full payments technology stack to middle market and large enterprise organizations.
Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. Desire an independent, high-achieving individual that stands out in an entrepreneurial environment and has the grit and desire to outperform sales targets.
How you’ll make impact:
● Acting as a consultative Payments strategist able to advise companies on an optimal payments structure that pulls from a myriad of solutions Checkout.com http://Checkout.com provides
● Identify, qualify and close the most promising prospects and partners that will help Checkout.com http://Checkout.com grow a healthy pipeline across various verticals.
● Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified that pipeline in cold and warm channels
● Pitch our next-generation payment solutions and value-added services
● Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies
● Become the expert on Checkout.com http://Checkout.com’s technology stack, help new merchants understand the value of Checkout.com http://Checkout.com to solve their pain points, and handle detailed questions about our product capabilities.
● Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders.
● Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs.
● Partner with other Payment Sales Managers to share best practices, key business insights and industry trends.
● Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.
Qualifications:
● 3+ years Enterprise Sales experience directly in the Payments industry
● Track record of high performance, and self sourcing leads
● Highly motivated and committed to growth and development with excellent communication skills
● Solid network of potential prospects and partners within the payments landscape
● Tech-savvy, with a passion for Fintech and Payments
● Strong commercial acumen, ability to effectively negotiate complex structures
● Fluent in English + German
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Amsterdam
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
Checkout.com http://Checkout.com is actively looking for an enthusiastic and talented Payments Sales Manager to join our Commercial Payments Team to drive rapid growth across various industries for our revolutionary online payment solution.
If you are a driven and focused salesperson with a proven track record of success selling direct payment solutions to enterprise companies, in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan, hybrid work model and competitive benefits package.
The Sales Manager will play a key role in growing Checkout.com http://Checkout.com’s payments footprint. They will be responsible for selling Checkout.com http://Checkout.com’s full payments technology stack to middle market and large enterprise organizations.
Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. Desire an independent, high-achieving individual that stands out in an entrepreneurial environment and has the grit and desire to outperform sales targets.
How you’ll make impact:
● Acting as a consultative Payments strategist able to advise companies on an optimal payments structure that pulls from a myriad of solutions Checkout.com http://Checkout.com provides
● Identify, qualify and close the most promising prospects and partners that will help Checkout.com http://Checkout.com grow a healthy pipeline across various verticals.
● Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified that pipeline in cold and warm channels
● Pitch our next-generation payment solutions and value-added services
● Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies
● Become the expert on Checkout.com http://Checkout.com’s technology stack, help new merchants understand the value of Checkout.com http://Checkout.com to solve their pain points, and handle detailed questions about our product capabilities.
● Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders.
● Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs.
● Partner with other Payment Sales Managers to share best practices, key business insights and industry trends.
● Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.
Qualifications:
● 3+ years Enterprise Sales experience directly in the Payments industry
● Track record of high performance, and self sourcing leads
● Highly motivated and committed to growth and development with excellent communication skills
● Solid network of potential prospects and partners within the payments landscape
● Tech-savvy, with a passion for Fintech and Payments
● Strong commercial acumen, ability to effectively negotiate complex structures
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote (Ukraine)
About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have recently achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team consists of 250 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.
Our values:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
About project
FitMe is a fitness app created for people who want to stay active without long, repetitive workouts. It offers short, easy-to-follow routines that can be done at home with no equipment. FitMe is perfect for busy people who want to maintain their health, boost energy levels, and feel good every day — without going to the gym or spending hours on exercise.
What you will do:
- Support and development of marketing analytics for web/mobile products.
- Daily interaction with performance marketers: assessing the effectiveness of campaigns, channels and creatives.
- Cohort analysis, LTV and unit economics for scaling decisions.
- Prioritizing tasks based on business value and potential impact, balancing urgent requests with long-term strategic initiatives.
- Building and maintaining dashboards, reports, and key metrics to support data-driven decision-making.
- Ensuring data quality, uncovering insights, and providing actionable recommendations to improve marketing performance.
Key qualifications:
- 1+ years of experience in a similar analytics role.
- SQL proficiency for querying and analyzing large datasets.
- Solid understanding of statistics, including experiment design, statistical tests, correlation analysis, and segmentation.
- Hands-on experience with BI tools such as Tableau or Power BI.
- Ability to effectively communicate insights, presenting analysis results in a clear and compelling manner.
- Understanding marketing metrics (CPA, CAC, ROAS, LTV).
Would be a plus:
- Python skills (pandas, data visualization, statistics) for data manipulation and analysis.
- Experience with subscription monetization products – understanding key metrics, user retention, churn analysis, and revenue optimization strategies.
- Working with advertising offices (Meta, Google, TikTok, ASA).
Employee Benefits:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
- Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
- Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday.
- Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
- 100% Sick Leave Compensation.
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Summary
Support Bybit EU's Internal Audit function as a senior audit professional responsible for planning and executing audit engagements across European operations. You will deliver high-quality audit work, drive project execution, and contribute to the continuous improvement of the audit framework under the direction of the Head of Internal Audit (EU).
This is a hands-on execution role — you will personally conduct audit fieldwork, produce deliverables, and manage individual audit projects end-to-end. The position reports to the Head of Internal Audit (EU) and works closely with external consultants, co-sourcing partners, regulators, and the Global IA team.
Key Responsibilities
Plan and execute risk-based internal audits end-to-end across finance, operations, compliance, IT, and cybersecurity — owning individual engagements from scoping through to report issuance.
Support the Head of IA in developing and maintaining the internal audit framework and annual audit plan for Bybit EU.
Collaborate with the Global Internal Audit team to align with group standards, methodologies, and best practices; contribute to global audit projects as needed.
Support the transition from outsourced audits to in-house capability — coordinate with co-sourcing partners on project delivery, review their work products for quality, and flag gaps to the Head of IA.
Assess and monitor adherence to Austrian and EU regulatory requirements, ensuring early identification and remediation of control weaknesses.
Perform detailed, ground-level audit work where required — including walkthroughs, testing, and issue validation — to ensure audit depth and accuracy.
Prepare clear, well-structured audit reports — documenting findings, root causes, and remediation recommendations — and present results to the Head of IA and relevant stakeholders.
Stay current on regulatory developments (MiCA, MiFID II, GDPR, AMLD, DORA, and EMI frameworks) and emerging crypto/fintech risks — proactively flagging implications for the audit plan.
Coordinate and track remediation of findings to ensure timely and effective resolution.
Work cross-functionally with Compliance, Risk, Finance, Operations, IT, and Product teams to strengthen the overall control environment.
Contribute to continuous improvement in audit processes — leveraging data analytics (SQL, Python, AI tools) and proposing efficiency gains.
Required Qualifications & Skills
7–10 years of experience in internal audit or related risk/control functions within financial services, fintech, or crypto.
Strong and up-to-date knowledge of Austrian and EU regulatory frameworks.
Hands-on approach: able to perform audits personally when needed and comfortable “rolling up sleeves.”
Professional certifications (CIA, CISA, CAMS, ICA, etc.) are required, reflecting a solid technical foundation in audit and compliance.
Excellent written and spoken German and English for effective communication with regulators and senior stakeholders.
Outstanding project management skills, capable of managing multiple audits and deadlines concurrently.
Strong presentation and communication abilities, with experience reporting findings and recommendations to senior management.
Demonstrated ability to work effectively in a global organization structure with cross-regional stakeholders.
Adaptable, self-driven, and comfortable in a fast-paced, evolving environment with changing priorities.
Knowledge of Web3 and crypto ecosystems is a strong plus
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Summary
Lead and own Bybit EU's Internal Audit function as the most senior audit professional in the European entity. You will be responsible for establishing strategic audit direction, building and managing the EU audit team, and providing independent assurance to the Board on the effectiveness of governance, risk management, and internal controls.
This is a strategic leadership role — you will set the audit vision, engage directly with regulators and the Board, and drive the maturation of the audit function from its current state toward a fully scaled in-house capability. You will also maintain hands-on involvement in key audit engagements where warranted.
The position reports directly to the Board of Directors of Bybit EU with a dotted reporting line to the Global Head of Internal Audit at Bybit Group, ensuring alignment with group-wide standards while maintaining statutory independence.
Key Responsibilities
Strategic Leadership & Governance
Define and execute the multi-year internal audit strategy for Bybit EU, aligned with the entity's risk profile, regulatory obligations, and business growth trajectory.
Serve as the primary audit representative to the Board / Audit Committee, providing independent assurance opinions and strategic counsel on emerging risks.
Maintain the local Internal Audit Charter, policies, and quality assurance framework in accordance with IIA Standards and local regulatory expectations.
Build, lead, and develop the EU internal audit team — setting culture, hiring, coaching, and performance management.
Audit Execution & Methodology
Plan and deliver a risk-based annual audit plan covering finance, operations, compliance, IT, cybersecurity, and business-specific processes (trading, custody, listing, AML/CFT).
Align with the Global Internal Audit function on group-wide methodologies, tooling, and combined assurance approaches while adapting to EU-specific requirements.
Lead the transition from outsourced/co-sourced audit arrangements to a scalable in-house capability. During the transition period, coordinate closely with co-sourcing partners — overseeing the quality of their deliverables (both breadth and depth of coverage), managing the relationship, and controlling the audit budget.
Conduct and supervise detailed audit work — walkthroughs, control testing, data analytics, root cause analysis — ensuring audit depth and quality.
Prepare and present audit reports with clear findings, risk ratings, root causes, and actionable remediation plans to the Board, senior management, and regulators.
Regulatory & Stakeholder Engagement
Serve as the primary point of contact for regulatory audit inquiries (FMA, ECB/SSM where applicable) and coordinate regulatory examination support.
Monitor and anticipate evolving EU regulatory developments (MiCA, MiFID II, DORA, AMLD6, EMD2, GDPR, NIS2) — proactively adjusting audit coverage and methodology.
Build and maintain strong relationships with external auditors, regulators, and key internal stakeholders across Compliance, Risk, Legal, Finance, Operations, IT, and Product.
Work closely with 2nd line functions (Compliance, Risk) to deliver an integrated assurance model — ensuring all key regulatory obligations are closely monitored and audited, controls are consistently designed and operating effectively, and gaps are timely escalated with clear action plans to remediate.
Continuous Improvement
Drive automation and innovation in audit processes — leveraging data analytics, continuous auditing/monitoring, and AI-enabled techniques.
Promote a culture of integrity, accountability, and continuous improvement across the EU business.
Coordinate remediation tracking and follow-up, ensuring timely closure of audit findings and management actions.
Required Qualifications & Skills
12–18 years of progressive experience in internal audit, external audit, or risk/controls functions, with a minimum of 5 years in a senior/leadership capacity within regulated financial services, fintech, payments, or digital assets.
Strong knowledge of Austrian and EU regulatory frameworks — including MiCA, MiFID II, DORA, EMD2, AMLD, GDPR — with practical experience engaging European regulators (FMA, BaFin, or equivalent).
Professional certifications required: CIA (Certified Internal Auditor) or equivalent. Additional certifications (CISA, CAMS, CFE, CRISC, ICA) are highly valued.
Proven team-building experience — must have built or significantly scaled an audit function or team in a regulated environment.
Excellent written and spoken German and English — essential for regulatory engagement, Board reporting, and multi-jurisdictional coordination.
Board / Audit Committee reporting experience — comfortable presenting independently to non-executive directors and regulators.
Genuinely hands-on — this is not a "sit at the top" role. Must be deeply involved in the details of individual audit projects, understand the substance of findings, and personally drive quality on key engagements.
Outstanding stakeholder management — experience operating effectively in a global matrix structure with cross-regional collaboration.
Strong project and resource management skills — managing multiple concurrent audits, budgets, and external service providers.
Adaptable, self-driven, and resilient — comfortable operating in a fast-paced, evolving environment with shifting priorities and regulatory landscape.
Knowledge of crypto, DeFi, Web3 ecosystems, and blockchain technology is strongly preferred.
Nice to Have
Prior experience in a Head of IA or equivalent role at a crypto/fintech entity regulated in the EU.
Experience with IIA's Three Lines Model implementation and maturity advancement.
Familiarity with ISAE 3402 / SOC reports, COSO frameworks, and EU outsourcing/ICT risk guidelines (EBA, DORA).
Track record of building audit functions in scaling/high-growth organisations.
Proficiency in data analytics using SQL, Python, and AI tools for audit evidence gathering, continuous monitoring, and fraud detection.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source.
You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution to capture the state of a customer’s server for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A ChatOps feature that makes it easier to identify user accounts on GitLab.com
What you’ll do
Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls.
Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration.
Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives.
Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features.
Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team.
Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team.
What you’ll bring
Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions.
Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels.
Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration.
Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers.
Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles.
About the team
We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack.
We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our
Support Team page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tokyo, Japan
About the Role
iCapital is seeking a sales focused executive to join the International Client Solutions Team as Head of Japan and Client Solutions Japan. As Head of Japan, you will help build and drive iCapital’s strategy and growth in one of the world’s largest and most sophisticated wealth markets. Joining the International Client Solutions team, you will build the client franchise in Japan, lead the local business, and bring institutional-quality private markets solutions to Japanese investors as a part of iCapital’s international expansion strategy.
The role is based in Tokyo and reports to iCapital’s Head of Asia Pacific. You will lead business development across securities firms, trust banks, gatekeepers, IFAs, platforms, asset managers and GPs, shaping how iCapital’s platform is positioned with each segment. We are looking for a seasoned professional who wants the pace and autonomy of a fast-growing international business built leveraging the resources of the leading global private markets platform.
Responsibilities
Support the Head of Asia Pacific in formulating and executing the business strategy for Japan.
Lead the Japan team, providing business and cultural leadership, and partner with the COO, APAC on hiring, development and retention to build a high-performing team that stays integrated with the wider APAC and global organization.
Partner with regional and global teams to refine and deliver iCapital’s value proposition for each Japanese client segment, including buy side, sell side and technology integrators, adapting product, positioning and commercial terms to local market practice.
Build and own senior relationships with clients and prospects, leading complex, multi-stakeholder negotiations from first meeting through to signed agreement, onboarding and first allocation.
Lead market education on private markets and alternatives in Japan, providing thought leadership for advisors, gatekeepers and distribution partners, and translating iCapital’s platform capabilities into terms each audience can act on.
Provide constant feedback from the field on competitive landscape, investors’ appetite, trends and share with colleagues globally.
Build strong internal relationships within iCapital and work closely with other teams (Research & Fund Management, Product Development, Implementation, Marketing, Legal & Compliance, Technology & Operations, etc.) to achieve the best client outcomes and successful long-term client relationships.
Own the Japan revenue pipeline end-to-end, from origination to mandate, and represent iCapital in the market at industry conferences, client forums and with the local press.
Act as iCapital’s champion for the Japan market internally, presenting the country strategy, business performance and roadmap to regional and global stakeholders and securing the investment and resources needed to deliver it.
Represent iCapital with Japanese regulators, industry bodies and local counsel, ensuring the business operates within the applicable licensing and distribution framework and that iCapital is well positioned as the regulatory landscape for alternatives in Japan evolves.
Qualifications
Solid academic credentials in relevant field.
+15 years of solid work experience in the Asset- or Wealth Management industry, with a demonstrated track record in developing and managing client relationships is a must.
Adequate exposure to Private Equity and/or other Private Markets asset classes, and an understanding of the distribution model is highly preferred.
Entrepreneurial approach to managing projects with excellent problem-solving and analytical skills
Excellent presentation and verbal/written communication skills with demonstrated capabilities to build trust, and strategically manage and influence stakeholders at all levels
Highly collaborative, and able to think strategically about business opportunities and client management
Ability to work independently with a strong appetite to work in a fast growing, entrepreneurial environment, are self-motivated, with a hands-on attitude
Extensive relationships with asset management and GP communities and direct experience working as a product marketer in the Japanese retail and high net worth channel are preferred.
Demonstrated sales and client service skills with stakeholders and clients.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: Remote UK
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Revenue team
The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimisation to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.
About the role
We’re looking for a Director, Key & Enterprise Sales in the UK to lead this business and help shape Affirm’s long-term growth in retail. Reporting to the Head of International Sales, this leader will oversee 5 senior Account Executives and work with some of Affirm’s most strategic merchants across fashion, beauty, apparel, sporting goods, electronics, furniture, travel and other lifestyle categories in the UK and Europe.
This leader will evolve our UK Go To Market (GTM) strategy, build executive relationships, guide complex commercial opportunities, and turn strategy into measurable business results. They will lead a high-impact team and partner across the business to help Affirm win, launch, and grow strategic merchant relationships.
What you’ll do
Lead and mentor a team of senior Account Executives, creating alignment, accountability, and consistent execution against regional and company priorities.
Own executive stakeholder management for the region: set the narrative, surface risks early, recommend decisions, and drive resolution with senior leadership; lead executive-level negotiations with strategic partners.
Partner with senior leadership to define and evolve the UK/Europe enterprise GTM strategy and operating model, including segmentation, coverage, merchant prioritization, deal governance, and standards for how Affirm wins, launches, and grows strategic partnerships.
Influence broader commercial strategy by bringing market insights, merchant feedback, and competitive trends into business planning, prioritization, and investment decisions.
Serve as the regional decision-maker for complex commercial opportunities, balancing merchant needs, risk considerations, operational constraints, and long-term business objectives to drive successful outcomes.
Recruitment & Process Ownership: Own talent planning, hiring, and calibration processes for the region, building a high-performing organization and ensuring consistent leadership standards across the team.
Bring structure and innovation to sales execution, pipeline management, and deal strategy, driving efficiency and effectiveness across the team.
Own end-to-end outcomes from signature through launch and first-year expansion, including cross-channel, cross-geography, and multi-brand growth; hold cross-functional partners accountable to shared milestones, resolve escalations, and ensure delivery against commercial and customer experience objectives.
Hold your team accountable for performance, providing immediate and thoughtful coaching to drive continuous improvement, and build a strong team culture aligned with Affirm’s values.
Serve as a senior thought leader at industry events and conferences, advocating for our mission and strengthening our position in the market.
Travel regularly to lead executive engagements to accelerate AE deal cycles, and facilitate team planning sessions and offsites.
What we look for
10+ years of solution selling experience, including 5+ years leading high-performing enterprise sales teams.
A strategic and hands-on sales leader with a deep understanding of enterprise sales and complex deal structures.
Experience shaping operating models, sales processes, or commercial strategies that scale beyond an individual team or territory.
Experience setting regional/department strategy, translating it into operating rhythms, and scaling a team/org to deliver sustained results.
Demonstrated ability to drive cross-functional execution across Product/Legal/Risk/CS for complex enterprise partnerships.
Operational & Pipeline Rigor: Deep expertise and strict ownership of CRM/Salesforce hygiene, forecasting accuracy, and sales methodologies.
Proven track record of selling into large, enterprise merchants across numerous industries, ideally with experience in Retail, Travel and/or the Credit and Payments landscape.
Strong alignment with Affirm’s mission, with a passion for building financial products that improve lives. Ideally, you have used our product and understand its value to merchants and consumers.
Strong executive presence and ability to build relationships with senior stakeholders internally and at major brands.
An active networker who can broker warm leads and open doors to new opportunities.
A structured, organized leader who brings new ways of thinking and managing to the team.
A proactive, entrepreneurial mindset with the ability to navigate ambiguity and drive initiatives forward.
A strong coach and mentor who holds the team accountable and provides real-time, constructive feedback to improve performance.
Willingness to travel regularly to support deal acceleration, industry events, and team collaboration.
Base Pay Grade
- N
Equity Grade
- 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidised medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
GBR base pay range per year: £120,000 - £168,000
Location: UK Remote
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: United Kingdom; Spain; Germany
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
We're looking for a Staff Data Scientist, Pricing to build the analytical and machine learning capability that pricing runs on, from demand modelling through to the systems that recommend price.
You won't be starting from zero. We've invested in the foundational data and infrastructure that pricing decisions depend on. What's missing is the capability on top: models the business trusts, experiments that settle pricing questions with evidence, and economics defined once so they hold consistently across Commercial, Product and the customer experience.
The arc of the role runs from measurement to prediction to prescription - understanding how demand responds to price, forecasting how it will respond, and ultimately building the models that recommend the price itself.
What You'll Do:
Build and own the demand and elasticity modelling capability, quantifying how price affects volume across destination, duration, data tier, and customer segment.
Develop machine learning models for demand forecasting and willingness-to-pay, and take them from exploration through to production with the monitoring and retraining that keeps them honest.
Move us from predictive to prescriptive by building the optimisation layer that turns forecasts and elasticities into recommended prices under margin, competitive and partner constraints.
Design and analyse pricing experiments with statistical rigour, and apply causal methods where clean randomisation isn't possible.
Define pricing within our data ecosystem, owning the governed definitions of price, cost and package economics that reporting, analysis and product surfaces all read from.
Partner with Commercial and Finance to connect pricing decisions to margin and revenue, and to size opportunities before we commit.
Set the analytical standard for pricing at Airalo, from what counts as evidence through to how a model or recommendation gets validated before it influences live pricing.
What You'll Bring:
7+ years in data science, quantitative economics, or applied research, including pricing, monetisation, or marketplace economics work that demonstrably changed decisions.
Experience with dynamic or algorithmic pricing systems in production.
An advanced degree in Econometrics, Statistics, Operations Research or similar, or equivalent applied depth in demand estimation and the identification problems that make naive price-quantity regressions wrong.
Hands-on machine learning experience across the full lifecycle, from feature engineering and model selection through to deployment
Familiarity with optimisation and decision-science methods that turn predictions into recommended actions, whether through constrained optimisation, bandits, or reinforcement learning approaches.
Proven experimentation expertise, having designed and defended experiments with a clear view on decision frameworks and common failure modes.
Experience building analytical capability where none existed before, turning raw data and a business question into something a commercial team uses repeatedly.
Strong data modelling instincts, thinking in reusable definitions and single sources of truth rather than standalone analyses.
The ability to move comfortably between financial, product and operational data and connect the analysis to a financial outcome.
Genuine partnership instincts, translating between analytical rigour and commercial reality so that Commercial and Product come to you early rather than after the decision.
Fluency in the Python ML stack alongside strong SQL, with the engineering hygiene to hand over code that others can run and maintain.
Excellent communication skills, including the ability to make a methodological argument to people who won't check your standard errors.
A self-starter mindset that thrives in ambiguity and brings structure without waiting for permission.
Comfort using AI tools to augment analytical work, with a point of view on where they help and where they don't
Nice to have:
Experience in marketplace, telecom, travel, or subscription/usage-based businesses.
Bayesian or hierarchical modelling for sparse segments and long-tail SKUs.
Competitive price response modelling, or working with scraped competitor pricing data.
Familiarity with dbt, LightDash, or similar semantic/BI layers.
Experience designing semantic or metric layers consumed by both analytics and production systems.
Experience working in cross-functional teams spanning commercial, finance and product disciplines.
If you are interested in this position, please apply via the link.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it’s available:
📍UK: £93,200 - £139,800
📍Spain: €77,600- €116,400
📍Western/Northern Europe (Germany, France, Austria, Denmark, Sweden, Finland, Norway): €66,400 - €166,800
📍Southern Europe (Portugal, Italy, Greece, Malta): €70,000 - €137,000)
📍Central & Eastern Europe (Czechia, Hungary, Poland, Lithuania, Estonia): €60,000 - €117,000
📍South-Eastern Europe / Balkans (Romania, Serbia, Bulgaria): €56,000 – €100,000
Your Home Destination: Local market rates and cost of living vary, so your specific range depends on where you’re based. Most people join in the first half of the band, which leaves you plenty of room to grow, and you’ll see exactly how that looks from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed what the role requires, we’re happy to talk about going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff!
Location: Melbourne, Victoria, Australia
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Driving
Capital.com
’s regulated expansion in Australia, you will embed practical, risk-based controls that keep our fast-moving business fully aligned with AFSL, ASIC and AML/CTF expectations. Acting as the operational bridge between front-line teams and regulators, you will ensure that compliance is not a hurdle but a competitive advantage for our OTC-derivatives offering.
Responsibilities:
Regulatory Advisory & Support:
Serve as a point of contact for policy, procedure and technical queries from operational teams.
Onboarding Oversight:
Review KYC/AML checks and verify wholesale-client categorisations to guarantee compliant client onboarding.
Policy Governance:
Maintain and continuously improve the Compliance Manual, policies and procedures in line with evolving ASIC and AUSTRAC requirements.
Regulatory Engagement:
Assist the Head of Compliance with preparing and respond to ASIC, AUSTRAC and external-audit requests, ensuring timely and accurate submissions.
Controls Testing & Risk Assessment:
Assist with internal audits, control testing and risk assessments, highlighting gaps and driving remediation.
Compliance Registers Management:
Maintain and monitor registers for breaches, complaints, conflicts and incidents, escalating themes to leadership.
Board & Committee Reporting:
Compile clear, data-driven reports for the Compliance Committee, TMD Committee and Capital.com Board
Requirements:
Industry Experience
: 2-4 years in compliance or regulatory roles within OTC derivatives, CFDs, FX or broader financial markets, ideally under an AFSL framework.
Regulatory Expertise
: Deep working knowledge of ASIC Regulatory Guides, the AML/CTF Act and derivative-reporting obligations, with the ability to interpret and apply them pragmatically.
Operational Know-how
: Hands-on familiarity with client-onboarding workflows, trading systems and compliance-monitoring tools; proven experience drafting policies, testing controls and producing board-level reports.
Analytical Mindset
: Detail-oriented and resilient under pressure, able to investigate issues and translate data into actionable improvements without losing pace.
Communication & Stakeholder Management
: Confident communicator who can influence internal teams and engage regulators or auditors in a high-pressure trading environment.
Education & Credentials
: Bachelor’s degree (finance, law or related) or near completion; additional compliance or AML certifications welcomed.
Growth Mindset
: Proactively identifies enhancements, champions high-quality outcomes and aligns with
Capital.com
’s culture of innovation.
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about you -because your life outside of work matters just as much as your time on the clock.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health Benefits:
We’ve got your back with a medical insurance plan. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: East Coast - USA
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You'll join Smartcat's evolving GTM Operations team at a pivotal moment — with the flexibility to work broadly across Sales and Customer Operations, using AI as a core part of how you operate, and the room to shape your focus over time based on business needs and your own strengths. You'll report to the Head of Revenue Operations and have real influence over how the GTM organization runs.
MISSION
Help build, run, and improve the systems and processes that power Smartcat's go-to-market organization — spanning both pre-sale and post-sale motions — using AI as a core part of how you work to accelerate analysis, automate workflows, and improve decision-making across the customer lifecycle.
OUTCOMES
Partner with GTM teams to solve operational challenges across the customer lifecycle, from lead management and new-business pipeline through handoffs, renewals, and expansion
Use AI, automation, and strong systems thinking to simplify workflows, improve team productivity, and reduce manual work
Deliver clear reporting, analysis, and insights that improve forecasting, planning, pipeline visibility, and business decisions
Support selected systems, process, or commercial initiatives — such as CRM improvements, Deal Desk, territories, data quality, or GTM tooling — based on current priorities
Lead cross-functional projects from problem definition through implementation, documentation, adoption, and continuous improvement
Help shape the evolving GTM Operations function while developing deeper expertise in the areas that best align with business needs and your strengths
HOW YOU'LL RAMP
By Day 30:
Learn Smartcat's GTM systems, tech stack, and current operational priorities across pre-sale and post-sale motions
Meet with GTM leaders and frontline teams to understand existing operational gaps and pain points
Get oriented in the CRM and reporting infrastructure you'll be working within
By Day 60:
Be actively contributing to at least one focused initiative (e.g., CRM improvement, Deal Desk, territories, or data quality)
Start identifying and building AI-assisted workflows to reduce manual work on a specific process
Be delivering reporting or analysis that GTM leaders are using in planning or forecasting conversations
By Day 90:
Be leading a cross-functional project independently, from problem definition through implementation and adoption
Have a clear point of view on where you can add the most focused, specialized value going forward
Be a trusted operational partner to GTM leaders across at least one full stage of the customer lifecycle
WHAT YOU'VE ACCOMPLISHED
4-7+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or Business Operations in a B2B SaaS environment
Broad experience across both pre-sale and post-sale motions, with working knowledge of several GTM disciplines such as lead and pipeline management, forecasting, territories, Deal Desk, customer handoffs, renewals, or expansion
A track record of succeeding in a hands-on, cross-functional operations role and adapting quickly as priorities change
Strong practical fluency with generative AI and automation tools — identifying high-value use cases, building AI-assisted workflows, evaluating outputs critically, and helping others adopt new capabilities responsibly
Strong CRM expertise, including workflow automation, lifecycle stages, reporting, data quality, and integrations
Strong business intelligence and analytical skills, with the ability to turn complex data into clear insights and recommendations
Experience working across a modern GTM technology stack (e.g., Chili Piper, ZoomInfo, DealHub, sales engagement, customer success, territory management, or enablement platforms) — expertise in every category isn't expected
A builder mindset and comfort moving between analysis, process design, systems, automation, documentation, and hands-on execution
Strong problem-solving, prioritization, communication, and stakeholder-management skills
Ability to translate business goals into practical operational solutions and carry work from initial analysis through implementation and adoption
Experience implementing AI-enabled workflows, GTM systems, or cross-platform automations is a plus
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Remote - EMEA
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a senior software engineer, you will help build and scale the systems and services that form the foundation of Alpaca and empower millions of users who are trading billions of dollars worth of assets.
The market data team is responsible for improving the overall architecture of Alpaca connected to data products such as stocks, options, crypto, and foreign exchange markets. Oversee their public API structure and documentation on both streaming and historical endpoints. The team is responsible for building a cohesive developer-first API and is tasked with planning, ideating, experimenting, and putting into production the new services, and libraries that overcome some of our greatest technical challenges as we continue to scale rapidly.
We are looking for senior or staff engineers who are keen on providing quality solutions, have great fundamentals, have proven experience building and architecting at scale, and are not afraid of challenging conventions. This demanding team also requires a deep understanding of POSIX-like operating systems, modern infrastructure, and orchestration practices.
Things You Get To Do:
Design highly scalable, mission-critical market data provider services
Maintain good software quality and test coverage
Participate in code reviews
Troubleshooting on incidents and reported bugs
Who You Are (Must-Haves):
BSc/MSc or equivalent experience in Computer Science or related field
Minimum 3 years of experience of backend software development
Hands-on experience with Docker or Kubernetes
DevOps mindset
Excited about what we are building at Alpaca
Knowledge of Agile/Scrum methodologies
Who You Might Be
(
Nice-to-Haves):
Experience working with large datasets
Experience with Kubernetes (CKA or CKAD certification is a plus)
Experience with SQL
Experience with IP networking
Good understanding of the financial market
Experience with any of the major cloud platforms (AWS/GCP/Azure)
Hands-on knowledge with shell scripting, Linux & Docker
Knowledge of microservice architectures
Knowledge of clean code principles
Our Tech & Infrastructure Stack:
GoLang (primary), Python
REST, gRPC, Websockets, SSE
Docker, Kubernetes
Google Cloud Services (Google Kubernetes Engine, BigTable)
Prometheus, Grafana, ELK
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Join Anthropic's Customer Success team as our first Korea-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Korea, helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and the API.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As the founding CSM in Korea, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Key responsibilities
Build trusting, strategic relationships with customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of Korean customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as the first in-region CS presence, developing where needed, Korea-specific processes, playbooks, and best practices that account for regional business cultures
Preferred qualifications
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar)
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and a knack for bringing order to chaos, demonstrating an enthusiastic "roll up your sleeves" mentality and team player mindset
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Fluency in English and Korean required
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Tokyo, Japan
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan.
As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform.
If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you.
This is a full time role based out of our Tokyo hub.
What you’ll do at Figma:
Lead, manage, and grow a team of high-performing CEMs
Set clear goals and expectations, provide mentorship and coaching, and support career development
Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded
Ensure the team is delivering exceptional value and experience across our enterprise customer base
Regularly engage directly with customers and act as an escalation point when required
(while this is a leadership role, we expect this role to include strong player-coach dynamics)
We'd love to hear from you if you have:
3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function
5+ years of total experience in customer-facing roles within high-growth SaaS companies
A customer-first mindset with strong strategic thinking and execution capabilities
A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures
Excellent communication skills, with the ability to connect with a wide range of internal and external personas
While it's not required, it’s an added plus if you also have:
Familiarity with design systems, product development workflows, or Figma itself
Experience in a similar role at a design, collaboration, or productivity-focused SaaS company
A background in UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We’re looking for a Solutions Marketing Manager to shape how LangChain brings its full platform to priority industries, enterprise buyers, and high-value use cases.
This role sits at the intersection of product and GTM. You’ll translate customer problems into clear solution narratives, repeatable sales plays, campaign themes, and customer-facing assets that help teams understand where LangChain fits in their AI strategy.
You’ll develop industry solutions, use case solutions, and enterprise solution stories for segments such as financial services, healthcare, life sciences, and other priority markets. You’ll work closely with sales, solutions, product, demand generation, field marketing, education, and customer teams to understand what matters in the field, turn those insights into messaging and collateral, and help create programs that support pipeline and revenue generation.
The role covers the full LangChain platform, including Observability & Evaluation, Deployment, Sandboxes, LLM Gateway, Fleet, Engine, and OSS. The goal is to explain how these products work together to help companies build, deploy, monitor, and improve agents in production.
You’ll define the problems we solve for specific audiences, package those into repeatable narratives, and help GTM teams take them to market.
WHAT YOU’LL DO
DEVELOP INDUSTRY AND USE CASE SOLUTIONS
- Build solution narratives for priority industries and enterprise use cases. Initial focus areas include financial services, healthcare, and life sciences, with room to expand based on GTM priorities.
- Translate customer problems into clear solution stories. You’ll connect LangChain’s platform capabilities to the business, operational, governance, and technical needs of specific audiences.
- Define repeatable use case messaging. You’ll identify where agents can create value across functions and industries, then turn those patterns into solution briefs, use case pages, campaign assets, sales decks, webinar narratives, and customer-facing content.
- Build a point of view on enterprise AI adoption. You’ll help explain how companies move from prototypes and isolated experiments to production deployments with the controls, visibility, and evaluation practices they need.
- Stay close to the market. You’ll synthesize customer conversations, sales feedback, competitive activity, industry trends, and product signals into sharper messaging and GTM recommendations.
SUPPORT ENTERPRISE GTM MOTIONS
- Partner with sales, solutions, field marketing, demand generation, and customer-facing teams on targeted enterprise campaigns and account motions.
- Build sales enablement for industry and enterprise conversations. This may include talk tracks, discovery questions, objection handling, use case maps, executive-ready decks, demo narratives, and competitive context.
- Turn field learnings into reusable sales plays. You’ll work with account teams to understand what resonates with buyers and turn those insights into repeatable messaging, collateral, and campaign programs.
- Create materials for complex buying committees. You’ll help LangChain speak clearly to technical buyers, AI leaders, IT and security stakeholders, business leaders, and functional teams.
- Support pipeline and revenue programs. You’ll help connect solution narratives to campaigns, events, webinars, ABM motions, field programs, and sales follow-up.
WHAT YOU’LL BRING
- You have 3–6+ years of experience in solutions marketing, enterprise marketing, product marketing, developer marketing, industry marketing, or a related GTM role.
- You’ve built messaging, collateral, or campaigns around technical products, AI/ML products, developer tools, B2B SaaS, infrastructure, automation, productivity tools, or platform products.
- You can turn customer problems into clear solution narratives. You know how to move from “what the product does” to “why this matters for this audience, industry, or use case.”
- You understand enterprise buying motions. You know how to create assets for complex buying committees, regulated industries, sales-led motions, and executive conversations.
- You’re comfortable with technical products. You don’t need to be an engineer, but you should be able to learn technical concepts quickly, ask good questions, and translate details into customer-facing messaging.
- You like working with sales and customer-facing teams. You’re interested in what happens in the field and know how to turn that feedback into stronger messaging and enablement.
- You’re comfortable working across many audiences, including developers, technical buyers, operators, admins, AI leaders, business stakeholders, and nontechnical end users.
- You can balance strategic thinking with execution. You can define a messaging POV, then build the deck, brief, landing page copy, or sales asset that brings it to life.
- You’re comfortable with ambiguity and iteration. The market for production-ready AI agents is still being defined, and you’re excited to ship, learn, and improve.
- You have genuine curiosity about agents, enterprise AI adoption, and how they will change how teams work.
NICE TO HAVE
- Experience building industry or solutions marketing programs for financial services, healthcare, life sciences, public sector, or other regulated industries.
- Experience supporting enterprise sales teams through enablement, account-based campaigns, customer-facing storytelling, competitive support, or executive-facing collateral.
- Familiarity with the LLM, agent, or AI application development ecosystem.
- Experience with PLG motions, onboarding, activation, lifecycle marketing, or self-serve adoption.
WHY JOIN
- You’ll help build the solutions marketing motion at LangChain. There is room to shape how we define priority industries, package use cases, support enterprise campaigns, and enable the field.
- You’ll work on a category that is moving from experimentation to enterprise adoption. Companies are trying to understand where agents can create real value and how to deploy them with control.
- You’ll join a small, fast-moving team. You’ll get real scope, close access to product and GTM leaders, and the ability to ship meaningful work quickly.
Compensation: 140,000 - 195,000K
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption for one of our largest accounts in the Tech segment. As a dedicated Enterprise Customer Success Manager you’ll be their strategic partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas.
You'll work with a global technology leader to actively deploy and adopt AI to reshape the technology landscape. You’ll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team, you will provide your customer best practices and guidance to getting the most impact with Claude in a safe, sustainable way while supporting them as their consumption grows and evolves.
Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the ROI of their investment. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
Responsibilities:
Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Code and Cowork, understanding the technical nuances and best practices for each to guide customers to the right solutions
Own the customer operations across their lifecycle, maintaining a structured operational assessment of the account (customer readiness, operational health, strategic alignment, enablement strategy, adoption intelligence) that grounds comprehensive account and success plans and Quarterly Business Reviews
Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales/Product to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Leverage your deep knowledge of the customer to proactively drive consumption planning and the value story behind it, developing credible ROI hypotheses, and quantifying outcomes that build the case for continued and expanded investment
Ruthlessly prioritize across the account's many business units and workstreams, building programmatic, repeatable motions
You may be a good fit if you have:
8+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, and/or Strategy Consulting
Experience working with F10 companies at the exec level — ideally including established tech companies – you understand what it means to lead organization-wide change or adoption programs (multiple functions, thousands of users) for a product that required C-suite sponsorship
Technical fluency with ability to understand and articulate AI/ML concepts, the software development lifecycle (SDLC), and implementation patterns across a set of diverse stakeholders—from end users to executives
You build with AI daily, automating your own workflows with agents, skills, and tooling is second nature, preferred experience with Claude Code
Proven track record of driving measurable outcomes inside a single, highly matrixed organization with many business units. You treat customer asks as two-way exchanges: comfortable asking for commitments, references, and access in return, and pushing back on requests that aren't leveraged.
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform that enables customers to get anything they need in their city with the highest level of convenience.
At Toters, technology is at the heart of everything we do. Our product teams work every day to build products that make our customers’ lives easier, while our engineering teams continuously develop solutions that make our operations more efficient—helping us serve our customers faster and at the best possible cost.
If you are excited to work in a high-growth startup environment and want to be part of a team that is transforming the way customers shop across the Middle East, we would love to hear from you.
Role Overview
We are looking for a strong Senior Forward Deployed Engineer to act as the bridge between business teams and engineering.
The mission of this role is to enable teams across Toters to build products, automate workflows, and solve business problems using our internal AI-powered platform.
This role combines software engineering, solution consulting, product thinking, and business enablement. You will work directly with teams across the company to understand their challenges, identify high-impact opportunities, translate them into practical technical solutions, and help teams become increasingly capable of building solutions themselves.
You will be responsible for driving platform adoption, identifying and delivering high-value use cases, enabling users, and ensuring that the platform generates measurable business impact.
Key Responsibilities
Partner with teams across Toters to understand their workflows, pain points, and business challenges.
Translate ambiguous business problems into clear product and technical solutions.
Rapidly prototype, build, and launch applications, automations, and workflows using the platform.
Enable non-technical teams to build solutions themselves through onboarding, training, coaching, and best practices.
Act as the technical and solution-consulting bridge between business teams and engineering.
Identify and prioritize high-value use cases based on business impact, feasibility, and scalability.
Work closely with engineering to surface recurring needs, platform gaps, and opportunities for improvement.
Drive adoption and engagement of the platform across different functions and teams.
Define and track adoption, engagement, and business-impact metrics.
Measure the value generated through outcomes such as productivity gains, cost reduction, process improvement, revenue impact, and improved customer experience.
Establish best practices and reusable patterns that help teams build solutions faster and more effectively.
Key Qualifications
5+ years of experience in software engineering.
Strong product and problem-solving mindset, with the ability to move from an ambiguous problem to a practical solution.
Hands-on experience building software products, internal tools, automations, or AI-powered applications.
Strong understanding of
AI, AI agents, workflow automation, and no-code/low-code application development
.
Ability to translate complex business needs into simple, scalable technical solutions.
Strong communication, consulting, and stakeholder-management skills.
Comfortable working directly with both technical and non-technical teams.
Strong ownership and ability to work independently in a fast-paced, ambiguous environment.
Data-driven mindset, with the ability to define success metrics and measure business impact.
Strong ability to prototype quickly, experiment, learn, and iterate based on user feedback.
Ability to balance speed of execution with scalability, reliability, and maintainability.
What Success Looks Like
Success in this role means making product building and problem-solving more accessible across Toters.
The goal is not simply to build solutions for teams, but to enable teams to build solutions for themselves, while ensuring that what they create is useful, scalable, and connected to measurable business outcomes.
A successful Forward Deployed Engineer will help turn our AI-powered platform into a company-wide capability for solving problems, automating work, and rapidly turning ideas into products.
Location: Warsaw, Poland
[EN]
Right now, our team is porting one of the most atmospheric game universes of the 21st century to a modern engine. You will be working with a dark aesthetic, where art meet madness, rust, and decay.
We are looking for a Lead Props/Environment 3D Artist to head our team, set a high quality bar for props and environment art, and perfectly capture the spirit of the original in modern AAA graphics.
Responsibilities:
Team Leadership: Lead, mentor, and inspire a team of Prop Artists, providing regular feedback and conducting performance reviews.
Quality Control: Ensure all assets meet the specific artistic and technical requirements of our AAA partners, maintaining a "Gold Standard" output.
Pipeline Management: Develop and optimize efficient modeling and texturing workflows (PBR) to meet demanding production schedules.
Project Oversight: Manage the distribution of tasks within the team and ensure deadlines are met across various active projects.
Cross-Department Collaboration: Work closely with Art Directors, Technical Artists, and Project Managers to identify potential risks and solve production bottlenecks.
Documentation: Create and maintain technical briefs, style guides, and best-practice documentation for the props department.
[PL] Opis stanowiska
W tej chwili nasz zespół przenosi jeden z najbardziej klimatycznych uniwersów gier XXI wieku na nowoczesny silnik. Będziesz pracować z mroczną estetyką, w której sztuka spotyka się z szaleństwem, rdzą i rozkładem.
Poszukujemy Lead 3D Artysty ds. Propsów/Environmentu, który pokieruje naszym zespołem, wyznaczy wysokie standardy jakości dla assetów typu props i environment oraz doskonale odda ducha oryginału w nowoczesnej grafice AAA.
Zakres obowiązków:
Zarządzanie zespołem: Kierowanie, wspieranie i inspirowanie zespołu grafików, udzielanie regularnego feedbacku oraz przeprowadzanie ocen pracowniczych.
Kontrola jakości: Dbanie o to, aby wszystkie elementy spełniały rygorystyczne wymagania artystyczne i techniczne naszych partnerów, zachowując najwyższy rynkowy standard.
Zarządzanie procesem produkcyjnym: Tworzenie i optymalizacja wydajnych etapów pracy nad modelowaniem i teksturowaniem w oparciu o fizyczne renderowanie materiałów, aby sprostać wymagającym harmonogramom.
Nadzór nad projektami: Koordynowanie podziału zadań w zespole oraz dbanie o dotrzymywanie terminów w różnych bieżących projektach.
Współpraca między zespołowa: Ścisła współpraca z dyrektorami artystycznymi, grafikami technicznymi oraz kierownikami projektów w celu identyfikacji potencjalnego ryzyka i rozwiązywania problemów produkcyjnych.
Dokumentacja: Tworzenie i aktualizowanie wytycznych technicznych, przewodników stylistycznych oraz dokumentacji dobrych praktyk dla działu zajmującego się obiektami.
Requirements
[EN]
Experience: 5+ years of experience in game art, with at least 2 years in a Lead or Supervisory role.
Portfolio: A strong portfolio demonstrating expert-level skill in creating high-quality hard-surface and organic props (please include examples of various styles).
Software Mastery: Expert knowledge of Maya, 3ds Max, or Blender, as well as ZBrush and the Substance Suite (Painter/Designer).
Engine Proficiency: Deep understanding of Unreal Engine (UE4/UE5) or proprietary AAA engines.
Technical Knowledge: Complete mastery of PBR workflows, UV optimization, baking, and LOD management.
Communication: Strong English communication skills, both written and verbal, with the ability to articulate artistic feedback clearly.
Adaptability: Proven ability to switch between different art styles and technical constraints without losing quality.
What We Offer:
Professional Diversity: The opportunity to work on multiple high-profile AAA IPs across different genres (Realistic, Sci-Fi, Stylized).
Stable Growth: A permanent position in a growing company with a steady pipeline of world-class projects.
Flexible Work: Competitive remote work options and a focus on healthy work-life balance (minimal crunch culture).
Community: A supportive, international team of industry veterans who value knowledge-sharing and collaboration.
[PL] Wymagania
Ponad 5 lat doświadczenia w tworzeniu grafiki do gier, w tym co najmniej 2 lata na stanowisku lidera lub nadzorującego pracę zespołu.
Przekonujące portfolio potwierdzające eksperckie umiejętności w tworzeniu wysokiej jakości obiektów nieożywionych oraz organicznych (prosimy o dołączenie przykładów w różnych stylach).
Ekspercka znajomość programów Maya, 3ds Max lub Blender, a także ZBrush i pakietu Substance (Painter/Designer).
Bardzo dobre zrozumienie środowiska Unreal Engine (UE4/UE5) lub autorskich silników klasy AAA.
Pełne opanowanie etapów pracy z fizycznym renderowaniem materiałów, optymalizacją siatek UV, wypalaniem map oraz zarządzaniem poziomami szczegółowości modeli.
Dobra znajomość języka angielskiego w mowie i piśmie
Udokumentowana umiejętność sprawnego przechodzenia między różnymi stylami artystycznymi i ograniczeniami technicznymi bez utraty jakości.
Oferujemy:
Możliwość pracy przy wielu popularnych tytułach AAA z różnych gatunków (styl realistyczny, Sci-Fi, stylizowany).
Zatrudnienie w rozwijającej się firmie ze stabilnym i ciągłym napływem światowej klasy projektów.
Atrakcyjne opcje pracy zdalnej oraz dbałość o zdrową równowagę między życiem prywatnym a zawodowym (kultura pracy minimalizująca nadgodziny).
Wspierający, międzynarodowy zespół weteranów branży, którzy cenią sobie dzielenie się wiedzą i współpracę.
Benefits
[EN]
Medical Care package
MyCafeteria system - including Multisport card and more
Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling
English or Polish language classes
Sensibly flexible working hours
Additional benefits: Care Bonus to cover health, educational and safety needs, corporate parties and team buildings
[PL]
Pakiet opieki medycznej
System MyCafeteria – w tym karta MultiSport i wiele więcej
Program Wsparcia Pracowników (EAP) – oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste
Lekcje języka angielskiego lub polskiego
Elastyczne godziny pracy (w ramach potrzeb projektu)
Benefity dodatkowe: Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), imprezy firmowe oraz wyjazdy integracyjne
ОфисAmsterdam
УдалённоRemote (Ukraine)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited Kingdom; Spain; Germany; We sincerely thank all applicants in advance for submitting their interest in this opportunity
ГибридMelbourne, Victoria, Australia
East Coast - USA
УдалённоRemote - EMEA
Seoul, South Korea; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters